Public Storage Self-Storage Units at 7850 W 4th Ave, Hialeah, FL

Celia in the front desk was very kind and helpful. She greeted with a smile and has great customer service skills

very expensive the air conditioner don’t work vtgey lie ti the costumer

My experience at this Public Storage was exceptional. Tracy, the manager was kind, prompt, and respectful in her communication and assistance. Her personable interaction is a stark contrast to the customer service one can receive elsewhere.

Gracias Celia por tu servicio

Muy satisfecho con el servicio de hoy, muy amable la Sra Celia, cumplio mis espectativas. Excelente servicio. Gracias.

Tracy is amazing she is a huge asset to public storage!! She is always cleaning every time we come to store more things and she has helped us with our storage unit with issues that have come unexpectedly she's awesome!

Thanks Celia for all your help in my rental.

Tracy was amazing she helped me with questions I had the property is very clean i recommend this place to my friends

Gracias Celia por ayúdame a rentar en Internet..

Tracy the property manager has made my move-in experience fantastic. She is very professional, helpful as is a delight to talk to. This company is very fortunate to have her as a representative at this location. Space and property is very clean as although, it is a bit warm inside the storage hallways. Thermostat reads 80 degrees. I hope this does not cause furniture to grow mildew. Thank you Tracy!! Alex

Tracy was very helpful and understanding employee who assisted me with what i needed help on (As a Tech) thank you once again Tracy for everything you do !

Very expensive

Mike Smith is hands down the the most helpful person at Public Storage! Mike helped me multiple times on separate dates. He was kind, patient, and took care of the situation. He is very professional and was the only person to really help me out.

Yesterday I went to the storage need some help and information about renting for my sister and Celia was very helpful showing 2 unit. Have all the information that I need. Thanks Celia will see you next week.

I recommend this location because it is very well managed by Tracy. The building and parking lot are always clean.

Tracy, Is a great employee, Very professional, Also great sense of humor........... A+++

Demasiado caros todos los Public Storage.

There's never an attendant to help. Dollys are never available. Too expensive for the service.

It has everything. Good location. Good customer service. Tracy is Excellent person to work with.

They only have 2 carts for that big place. We go there & there was one family using the two carts for hours so no one else could have access to using the carts. It's ridiculous😡

This has to be the most hated service out there. First the overpriced rate is increased with no notification, the first year of service. They don't keep enough carts, making it impossible to move your things around. Finally, there is rarely anyone in the office. If you have questions or need to see an onsite employee, good luck. I am purging all my old things so I can stop wasting money on such a terrible service.

Definitely an amazing place for storage since it is located inside! I didn't have to worry about the flooding reaching my stuff inside. Also, when my lock broke they were very helpful and quick in giving me another one!

When I came in to the Public Storage location, I was told by the acting property manager, Desmond Curington that the elevators were not working and that I would not be able to access my 2nd Floor unit. What a complete disaster !! I had a rented truck outside full of my furniture, It is raining cats and dogs outside, and I have two movers waiting to complete my moving job !! Can't access my storage unit to complete my move. Desmond was resourceful enough to get on the phone, call his District Manager, explain what happened and make arrangements to get me into another, even larger unit for the same price !!! Disaster Averted !! Praise God !! Thank You Jesus! and Thank You Desmond Curington !!

Haven't had to deal with heavy traffic at this location. Sometimes I have to go to the office to get a cart but they usually have them. Very clean and accessible with the app.

Never rented a storage unit but thank God I ran into the Public Storage in Hialeah by the Gratigny Expressway. Add to that, equally grateful that I got Tracy from the get go and then also Celia. How much luck can one get? Two for one! Lol. This place is super clean, everything runs great BUT the BEST are these two ladies and staff. They are on point on everything and contact you ASAP, nonstop if anything needs attention or correction. Thank you for everything and making my first and hopefully my only rental storage experience GREAT!

Tracy and Yesenia are the best it’s always a load fun and laughter when I come in to the office. The customer service from the 2 is amazing. Thank u ladies for making my day every time I come in keep up the good work.

The Service is amazing the Ladies try very hard to accommodate you.

Public Storage is safe, air-conditioned, clean and secure. They raised my rates recently, but I still think this location offers great value.

Tracy was super helpful in answering all my questions and customer service skills were amazing.

Yesenia and Tracy Are the best never had such great customer service and always brighten my day. Never leaving this place.

Although the elevator is not the most reliable, Tracy and Yesenia are awesome and extremely helpful.

Was moving out of town and had to close storage unit but we ran into some tough situations. Tracy was able to help us out and make the move-out process go extremely smoothly. She saved us a lot of stress, is absolutely amazing and provides superior customer service. Only downside of my two years there was the price increases which is not a reflection of this location.

Clara reliable and helpful person! Congratulations to be excellent service customer.

Tracey was a big help, she had excellent customer service and answered all questions we had.

Nice customer service

No estoy muy contenta ya que solo llevo 3 meses guardando mis cosas ahí y ya me subieron la renta de $107 a $148 no creo que sea justo.cuando me dijeron que subía a los 6 meses.antes del 30 de enero estoy cerrando la renta con ellos y habiendo en otro lugar.

The customer service was amazing the employee there yesenia Hernandez help me a lot she knows what she’s doing

Exelent customer service by Tracy!! I was looking for a 5x10 that they had available but itvwas too smal soy she helped me get a 10x15 on a unbeatable price becuase I went to other places were they had 10x10's more expensive. Tracy made my experience with Public Storage great! She was very helpful and explained everything I needed to know. Thank you Tracy.

Tracy she was incredibile very hard to find help like super menagerie I love her

BROKEN INTO - This has been my WORST storage experience ever. Public Storage forces their customers to buy their insurance despite it being against Florida Department of Insurance regulations. MY UNIT WAS BROKEN INTO and i had to find this out on my own. The thieves broke into several units but Public Storage doesn't notify owners even thought Public Storage claims to have noticed the break-in. It was at this time that I was informed that this was a regular occurrence and that I started to notice how regularly their own doors needed repair. Public Storage won't report incidents to local police nor will they cooperate if you try to report it. I did called the police, but I was made aware that only Public Storage, the property owner, can report the crime. Obvious to me, Public Storage doesn't want crime information be made public. To add insult to injury, the insurance policy they opt you into asks for receipts to missing merchandise. To make this worst, being that the unit was broken and couldn't be secured (although they could had fixed it long before I showed up), I was told I was better off moving to a "more secure area of their building", only for the rent price to be increased a month later. Oh yeah, and there's also people who leave there inside units with access to your unit all night while you aren't allowed in. UPDATE - About a week after this review the regional manager called me insinuating he would issue a refund if I removed post. I declined.

This is the BEST public storage i have been to yet!!! I came in to buy some boxes few weeks ago and was not sure what size i needed and the love property manger tracy was there and helped me all the way, even with the mask on i can still see that great smile! Thank you tracy for the great service even though it was simply just boxes!!!

Excelent place really clean and the best of all the stuff real professional and helpful that you feel comfortable to staying as much,,Tracy costumer associate is the perfect sample of satisfaction. Note I will recommend to all my clients Jesus Echevarria

Carolina fue muy profesional y amable . Felicitaciones

Tracy is the best Help me a lot very kind person I give a 10

I came into the store needing help. The previous place I went to had the worst customer service. I was helped by Yesenia Hernandez and I was more than satisfied. She explained everything so clearly and she did it all with a wonderful smile on her face. She's was super courteous and informative.

This is a joke. They have left the handcarts locked. No one to unlock them. Impossible to get a hold of a human on the phone. The radio/phone next to the door calls customer service and wants numbers pressed for options and the radio/phone has no numbers as you could see the picture.

Outstanding service by Tracy helped my move into the storage run smoothly. A BIG THANK YOU!

Excelent service

Best customer service giving by Tracy..she answered all my questions and was very patient with me

Office says it closes at 6pm I have been there 3 days in a row at 5 o'clock and nobody's there

El staff que me atendió no fue amable.

Excelente servicio y atencion al c🐱liente,mi felicitaciones y lo recomiendo

Excellent service and very helpful attention from Celia

Rente un local en el Public Storage que está ubicado en la 7850 w 4 ave en hialeah. Me atendió Troy, muy profesional, me ayudó muchísimo, muy agradable, exelente servicio al cliente, recomiendo mucho este lugar

Awesome service! Troy was absolutely amazing! So courteous and absolutely helpful. He made our process smoother and checked on us with anything we needed. He’s the best and super supportive.

Muy buena atencion de Sandra

Super atencion de la señora que trabaja ahi

Good place. Centrally located. But there were no carts. Usually the case.

Great service from Start to finish. Celia was outstanding with her customer service and also knowledgeable. Will definitely recommend other to this location when they need a storage unit forsure.

Un servicio excente y muy amable y atenta ... me ayudó en todo lo que necesite en este día .. Sandra

👍

Great service Sandra

Una persona muy amable y nice

Great service thank you Sandra

great service friendly staff Grace was super helpful

Convenient storage for all you goodies!

She was very friendly and helpful I really recommend this location and her hospitality-thanks Sandra

Very helpful Sandra

Excelente servicio, mis felicitaciones

Great customer service and lots of information. Thank you. Sandra

Fui atendida por Sandra con un servicio excepcional!

This P.S. has an awesome service. The place is clean. Miguel was very pleasant and very helpful. Great customer service. I am very pleased with this place.

Awesome customer service from Sandra

Muy atenta y profesional Sandra

Many years with Public Storage gracias Sandra

atencion excelente y recomiendo mucho a Sandra

Super great service Sandra

Super happy with the service provided by Celia & Jany. Always helpful, and they keep the property clean. Couldn't ask for a better place to keep my items. THANK YOU!

Stop by to ask questions and the lady was such a great help

If there were a way to put a zero star they've earned less than that. This place always has issues with the elevators, I had to reschedule my move due to a broken elevator, the staff has no concern nor empathy over peoples time, they shrug shoulders and talkback with nasty remarks when one goes to the office, that's if there is anyone there, never is there anyone at this office. I've used other locations of Public storage and it's no better, my stuff was once roach-infested and they didn't do anything about it.. Don't know how these people stay in business. Once I empty I will never use them again. I guess the saying holds with these guys, "you get what you pay for." Very disappointed.

Nice and clean, to bad no public bathroom, and the lady working there that day, didn't even answer my question😥

Great customer service from Yasmany ! Thank you very much

Prices changed when went to recommend storage stores I don't understand called to customer service she made me even angrier when she wouldn't connect me to right department hung up on her

Super buen y excelente servicio propiedad limpia

The guy at the storage today didn’t want to show me the different sizes of the storage. I even called and complain about it. Because they are suppose to show the storage the unit.

Muy agradecida con la trabajadora JANY, muy buena atención muchas gracias

Good service

great customer service from jany

Muy buena atención y mui buen trato departe de jany la verdad que estoy mui contenta por su atención gracias

Excelente customer service de Yaqueline

I have had a unit with my items for two years, Yaqueline is extremely helpful and great personality. I was away out of the country and there was a problem with my Lock, I was not able to get to the unit and Yaqueline took care of it for me until I got back and made sure all my belongings were safe. Highly recommend for your storage needs.

Excelente edifico y customer servicio de Yaqueline, gracias

Espectacular!!!!

Exelente Customer Service de Yaqueline y Celia le recomiendo esta Localization a todos.

Good staff members and very nice highly recommend

Excelente customer service de Yaquelin

Yasmany really good service! Great help!

Good customer service

I been having units at this location for 10-12 years now. All units are kept under A/C so You don't have to worry about anything getting damaged/mold etc. All this years I've been dealing with Yaquelin "Yaqui" and I highly recommend you to see her if you have/or are planing to have a unit here.

BEST SERVICE EVER Ive gone to many locations and have rented prior but I rather drive a bit further to this location, the service is outstanding Yaqueline helped us from beginning to end making it a very smooth process. Im a very happy customer. Thanks again to this location

Buen servicio de Yasmany

I have been a customer for a few months and every time I visit this office I'm always treated with respect. Yaqueline is always pleasant and helpful.

Gracias Yaqueline por ser professional y Toda la information que me distes, el building se be seguro,limpio.

Le recomiendo este Storage, limpio, cámaras y muy buen servicio Yaqueline sabe muy bien su trabajo y es muy Profecional. Gracias Yaqui por toda la información y la atención ******

Yaquelin was very polite and helpful.

Great service! Staff was very nice especially Yosmany! He was very professional, patient and extremely helpful. Thanks to him I was able to get the best unit for my move. (:

Amazing service from Yasmany ! Thank you for your excellent service staying late to take my reservation thanks again

Perfect Customer Service thanks you Yaqui and Yasmany

Jackie good mgr

Great customer service de Yaqueline muy profecional.

Storage is storage, but service is a whole different thing. Yasmany is great and extremely informative. We came by and he showed us several different options, and then we came back and secured a unit. Thanks Manny.

Buen customer service de Yaqueline cuando fui a rental mi Storage.

Yacqueline me dio un buen servicio

Is very good services and yaquelin is wonderful thanks.

Me encantó el trato de la chica que me atendió ,muy buen servicio

This location is the best. I’ve had my Unit for years and always exceptional service. Yaqueline is awesome !

Yaqueline si da un bien customer service y es muy calismatica. Gracias Yaqueline

Excelente customer service de Yaqueline muy profesional, social y calismatica cuando fui a rental mi storage, la localidad limpia y muy organizada.

Exelente servicio y muy buen trato con el publico

Muy bien servicio de Yasmany y Yaqueline muy profesionales y los dos trabajan muy bien ! Gracias por la muy buena atención

I visited this location for the first time and was beyond happy with the service provided by Yasmany and Yaqueline! they were super friendly and they give me all the information i needed and then some! I will be renting there very soon and will recommend all my friends abs family to visit this location!

This public storage is real nice clean,hardly ever busy,and the staff here is really friendly

This place sucks for storage it only has one elevator

Exelente Servicio y muy profesional gracias Yaqueline.

Very good place clean good customer service very helpful from Yasmany

Always a pleasure to see & converse with Yaqueline, she always greets you with a smile & she has all the answers to your questions.

This particular location was very well maintained; very clean and a great environment. In particular, I was assisted by Jacqueline who was very helpful and friendly. She provided great customer service when it came to finding the perfect storage space. She made the whole process less stressful! Very thankful

Visite muchos Storage buscando información para guardar mis muebles para finales del mes de Octubre. me recomendaron éste ligar y Yaquelin h Brenda me atendieron muy bien y me acraron todas mis dudas, Gracias por el buen servicio

The worst

Exelente servicio de Brenda y Yaqui

Tuve mi Storage por un tiempo en esta localización y el trato fue Exelente. Gracias Yaqueline y Brenda por su Profesionalismos y Exelente Customer Service..

I’ve been to many public storage properties but this one in particular is truly outstanding! The employees are very knowledgeable. I booked my storage with Yaqueline, she helped me so much. From pricing to sizes to even providing me with a push cart to help me make the process a breeze. I’m so glad I came to this property, I recommend everyone to come here & feel what great customer service is like.

Excelente trabajo y profesional de Yaqielin Por eso rente en esta localización. Gracias Yaque

Staff was friendly and helpful. I would definitely recommend this location.

was in and out. Morela, who helped up was sweet, kind, and very funny. made the process as easy as possible, made sure to go over everything with use before closing the deal. very pleased with the service

👍🏻

I’ve been asking for restroom access after office hours since March 2019. I spoke with management, supervisor and regional manager. Only the ones leasing the first floor has access to restroom. It’s a nonsense and discriminatory policy. I have to stop everything I’m doing, after hours and look for a restroom outside of the facility in another commercial business. Nobody is listening. Absurd!!!!

Thanks Yaqui you are professional and helpful.

Best Public Storage I’ve ever been to. All the staff was very friendly and helpful at all times. I recommend this place to everyone, ask for Yaqueline, she’s a sweetheart and does amazing cuban coffee :)

Great property and great customer thanks, Yaqui, Natalia and Rolando

Excellent service I give Natalia a 100% excellent people skills

When signing the contract, I was really clear about the rate increase procedure. They promised me that the rate would not change until 6 months later, and the increase would only be for a reasonable (20% or less) of the monthly rate that I received - regardless of the special. After 6 months, they raised my rate from $80 to $123- that is OVER 60% !!! They take advantage because they know it's a mission to move out. I called corporate, and they said that in my contract it is stated that the rate can change at any time and I should be happy that it didnt happen earlier. I moved in and they gave me the wrong gate code. I couldnt get ahold of anyone until the next day to get a temp code to move - which messed up our moving. They said it was something with the system. Then the light wasnt working in the hall of our unit for the move. They said they contacted regional to have them send a bulb. We waited months until the store manager finally just replaced the bulb. I spoke with regional and they only gave me a $15 credit for one month when it was broken for 3 months!! Still - a year later - the light only stays on for 1 minute. So every time you get something in the storage you have to run out to the hall and jump up and down for the light to come on. It makes everything take 5x longer!! The unit is only temp controlled - it's definitely warm (78 deg) in the units in summers. Most of my products are rancid and need to be thrown away because it was too warm. I do agree with the other comments - Nina is fabulous!! The bathrooms are clean.

Yaqui and Brenda are always great help. Love this storage. Thanks

Gracias Brenda y Yaqui por el buen servicio. Linda y limpia propiedad.

Great customer service from Jackie, easy transition from one storage to another.

Go see Brenda for your storage.

Too expensive

Thank you Yaqui and Brenda for the great customer service!

Great service from Yaqui! Always a pleasure to store here.

Very friendly staff the one that assisted me was the manager yaqueline and she did a great job assiting me i would definitely recommend this location to my friends and family.

Extremely helpful and friendly staff. I would move in with my stuff if they had toilets and a shower in the storage.

Employees don't care and a district manager who has no interest in his customers. How many employees does it take to change a light bulb? The answer is ZERO. For three months the lights in front of my storage unit have been out. It's dark and hard to see in the unit as a result. As of this week, I have asked for the 17th time that the light bulbs please be changed so that I can see....that's correct 17, I have actually counted. I ask about 3 or 4 times a week for working lights. That isn't so much to ask for. I purposely chose a unit that had lights in front of it, but its proven to not matter. The employees at the front desk tell me that "tomorrow we promise to change the lights" and tomorrow comes, and nothing. Over and over, and over again....and NOTHING. The manager actually told me "Its not my job to change the light bulbs"..."why don't you call the district manager?" . Why doesn't she just put an order in and do her job? Why doesn't she do her job and call the district manager herself? Why would the district manager be the only person who can approve changing a light bulb, and why would you ask a customer to chase down the district manager to request new light bulbs. Instead of doing her job, she wants me to do her job. THIS IS THE MOST UNPROFESSIONAL GROUP OF INADEQUATE AND UNMOTIVATED AND UNINTELLIGENT employees and managers I have ever witnessed in any business. It's like dealing with the three stooges. DO NOT RENT A UNIT HERE. THE EMPLOYEES HAVE NO INTEREST IN CUSTOMER SERVICE OR IN DOING THEIR JOBS. See attached photos, this is literally how dark it is in my unit and in the hallway. It's a safety hazard and a liability. $$$$$$

Yaqueline is the best! Bueno Bonito y Barrato!

Amazing service!!

Yaquelin es muy profesional en su trabajo y sabe lo que esta haciendo y le gusta lo que hace vale la pena visitar y rental en esta locaridad se la recomiendo a todo el mundo gracias Yaqueline...

Carlos and Natalia the give good attention

Fui a buscar información sobre un storage y yaqueline me dio toda la información que nesecito muy atenta y pfofesional gracias yaqueline.

Quiero dejar saber a la compañía que fui a rentar de nuevo un storage a esta localización por el buen customer service que Yaqueline siempre me ha dado le recomiendo esta localización.Yaqueline es the best.👌👍

Awesome place and the staff are very professional jackquelin and zaida love them lady's expectacular.......

Thank you for the great service!

Thank you ladies for the great service

Jaqueline great customer service

Yaqui she’s the best good customer service and professional.

Is anyone Pissed at the cost of storage in Miami?

He rentado un storage en esta localización y me han dado el mejor customer service Zayda y Yaquelin son muy profesional y atenta, gracias Yaqui y Zayda.

Zayda she gave me great customer.

Zaida was very help and friendly

El servicio es eselente Zaida es muy servicial me ayudó con todas mis preguntas gracias se lo recomiendo.

fue a buscar información a este local para guardar mis cosas y Jacqueline me dio toda la información que nesecito la localidad perfecta y limpia y un perfecto custmer sevice.

Ms. Jacqueline and Ms. Zaida made the process effortless. I was in/out in no time and was able to move my belongings in right away. The facility is very clean which is also a plus! This location also had the cheapest price! Thanks ladies!

Made me waste my time and gas, went to make a payment at 12 :40 pm no one was there , went back at 3:00 pm no one was there , horriable making me waste my time and gas

Yaqueline and Zaydei were absolutely wonderful and helpful. This location is perfect. Right off the highway across from Poe's Rental. You can rent your moving truck from there. Also, it is next door to a gas station that has good prices and a car wash.. The unit we had was a dream. We were on the first floor, right center as you walk in. I suggest you get a 1st floor rental in case the elevator is out of order. We actually had an additional unit located on the second floor for only 3 months. The prices at this location are cheaper than others. We had a Public Storage unit in Palmetto Bay, it was more expensive and smaller, This location is much more affordable. I recommend this location because of their friendly and family demeanor, customer service was excellent and great location. Everyone there is helpful, kind and we will miss them. We never had an issue.

Had an amazing smooth experience. Customer service provided by Hansel & Zaida was excellent. Happy to do business at this location!

I kept many of my personal items including those of dear relatives long since gone for over 5 years. I can honestly say that although I paid a small fortune to keep them here I would gladly do it again knowing that everything was safe and the team there keeping an eye on everything. Yaqueline deserves a shout out! The best employee Public Storage has BAR-NONE!! Always willing to help and come up w solutions and does so with a chuckle and a smile. Mil gracias por todo Yaqueline and Public Storage.

My husband and I are very impressed with the customer service experience we had with Yaqueline. As soon as we walked in we were amazed with her professionalism and kindness. Yaqueline went above and beyond to help us with great energy, knowledge, great patience (yeah, we kept distracting her showing our son's pictures, photos of us when we were young and skinny, ...Lol). However, regardless the distractions, she kept a big smile on her face. What a happy and pleasant human being! Yaqueline is an all star representation of the company she works for. What a great professional! I highly recommend her! Thank you, Yaqueline for making our storage needs so easy and pleasant.

Coming from the West Coast, I found the staff to be extremely friendly and patient, they answered all my ridiculous questions with a smile. Clean location, plenty of options, Zaida and co worker was a pleasure to work with. I'm look forward to doing business with Public Storage!

Fui a rental un storage a esta localidad y Yaqueline me dio un perfecto servicio por eso le doy 10 estrellas.gracias Yaqui.

Always a pleasure going to this storage facility. Jaquelyn is always a great help and constantly is there to make sure that all my questions are answered. If it wasn’t for her, I don’t know how I’d even feel about the place! She’s the best.

Tengo un storage en esta local y la atencion es perfect buen customer service departe de Yaqueline y Zayda muy profesionales,atentas y servicial dos caracter que hacen la perferta combinacion para llevar este negocio.

Zaida y Yaqui I can't stop thanking them for the great service they provided me with. They help me get my account to current status and set up auto pay in my account to avoid anymore late fees. Thank you ladies again for your help. It's always nice to find such a friendly staff when you needed the most. Keep up the excellent customer service that is so rare to find these days. Yamilet L.

Like al servicio

Great customer service and Facility. Thanks you Yaqueline

Tengo un storage en esta facilidad y me gusta mucho el servicio, el customer service que me Jaqueline la manager muy profesional,atenta y familiar.

I went today to this public storage to find out about a storage , and a client there called yaquelin gave me all the info I needed to find out about a storage !

This public storage is very nice and neat and well-kept up. Management they're pretty decent. Prices inside are not so expensive despite the fact that it's a storage facility. Many storage sizes. I've personally only use the small ones but the prices are good the place is well protected.

Zaida and Jacqi are very honest and professional!,Always helping the customers. Excellent place for storage. Safe and clean location.

great location, great service. Zaida and Jacqueline always go above and beyond to help their customers. the best !!

Exelente trabajo de Yaqueline y Zaida gracias por tratarme con tanto profesionarismo

Awesome service and very friendly!

Zaida es muy profesional y atenta y Yaqueline tambien gracias lady's

Nesecitaba unas cajas para mandar una mercancía fuera del país y fui a está localisacion y me atendió Yaqueline muy profesional y tiene mucho calisma conoce su trabajo gracias Yaqueline y Sayda.. le recomiendo está localisacion a todos.

Gracias Yaqueline por darme toda la información que necesitaba para poder mudarme y tentar un storage super atenta y comunicativa...

Exelente customer service de Yaqueline

Excelente customer service de Yaqueline sigue así de Profesional......

Excellent rental experience, great staff, Zaida was very helpful

Zaida was very pleasant and helpful with explaining our storage options. Place is clean and well kept, very secure. It has two entrances and one has a covered car port in case in rains, ideal for our Florida weather. All storage units are AC.

Fui a rental un storage a esta facilidad y Zaida ya Yaqueline fueron muy profesional y atenta le recomiendo esta facilidad a todos.

Excelente customer service THANKS Airline.

Hoy visite esta localidad para tener información sobre los storage y Yaguelin me dio toda la información que nesesito buen customer service y el edificio me encantó

Always a pleasure to see Yaqui and Zaida. Super great service.

Excellent customer service from Yaqui and Zaida. Thank you so much!

Had a great inicial experience, but six month later my rate went up around 20% without any notice!!! What a great disrespect with the customer!!! Very disappointed with this company!!!

Ya queline la manager de esta facilidad es muy peofesional le recomiendo esta locaridad .

Jaqueline y Carlos excelente servicio. El lugar es extremadamente seguro y ellos muy responsables

Este public store location #25761 el servicio fue fenomenal o sea muy bueno ,la actitud de los representantes fue excelente. Especialmente la de la señora Yaquelin .Gracias

Yaqueline siempre es muy atenta y profesional.buen costomer service.

Excelente locales como atención de trabajadores

Quiero darle las Gracias a Ya queline la manager de esta localicacion por su atencion, profesionalismo y calisma le recomiendo este Public Storage.

Awesome service and excellent rates. Carlos is great!

Best experience getting an storage the exceptional attention of Carlos and Jacqueline...this people deserves more than 5 stars. ..

Excellent customer service, especially Carlos and Jacqueline, very helpful. Thanks.

Carlos was amazing with helping me get everything in order to move in that same day, the rental was understandable and brief. The customer service provided by Carlos was amazing. He went above and beyond to make my transition from beginning to end as easy as possible. I would definitely recommend to a friend.

Carlos and Jackeline we're very helpful. I recommend anyone that needs a storage to get in contact with this location. Professional and clean area.

Lo mejor muy buena atención.zaida y yaguelin las mejores

Awesome Property....the customer service was a 10+ Yaqueline was very helpful and understanding........great people.

Excellent expeeience. Very nice place. The girs Yaqueline and Zaida are very nice very proffecional. I am very happy.

We've been to a lot of different storage places and rental/moving companies have not come close to the customer satisfaction we felt at this Public Storage Location.. Yaqueline was very informative and helped us through the process of changing our storage to a smaller unit and made the transition super smooth and quick. She accomodated us with anything we needed regarding correct garbage disposal guidelines and with the relocation of our things. as long as we need storage, it will be here!

Jacqueline and Zaida. They nice as well very good customer services 👍🤗 10 star

I have had my unit since 2012 and I have to say that it has been a very pleasant experience. Zaida and Yaquelin are Tru professionals in their field. They are very customer oriented and always have time to answer any questions or issues you may have or need. I will definitely return in the event that I may need to rent unit again.

Yaqui es muy nice y professional ella fue una gran ayuda ella supo lo q yo necesitaba. Garcias Yaqui....

Muy profesional Yaqui y Zayda .

Jacqueline, super atenta muy bien!!!! Gracias Por tu atencion

Ask for Jacqueline, she is the best. Very fast and helpful. Thanks

Jyaqui, was super helpful and quick in getting me set up with my unit...highly recommended.

Great service de zaida y Yaqueline limpio

Very nice people

Great experience. Zaida, the property manager who assisted me, was very polite and explained all very clearly. Facilities are very clean and well maintained.

Both are so attentive and helpful.. greqt place to store.!.!

The best sales man in Hialeah Lo maximo Yasmany y Yaqueline

Magnifico Customer Service de Yaqueline y Zayda fue una gran experiencia y seguridad haver tenido mis pertenencias en esta localisacion, se la recomiendo a todos,gracias por sus servicios.

Muy buen servicio por parte yasmany y yaquelin

Yaqueline was very nice, professional and friendly. She understood what exactly I needed.

Les quiero dejar saber que Yaqueline y Zayda son muy profesionales, serviciales y muy atentas a todos mis requerimientos yo les recomiendo esta localización a todos....

Yaqui and Zayda they are professional and good customer service I recommend this location at any body.........

Very nice staff. Clean and pleasant facility.

Have the best service and very clean and organize facility. Very happy with them.

My experience was the best, Yaqueline and Zayda were so nice and welcoming. Loved it!!!!

Clean facility, excellent staff and love the safety it provides.

Recommend this place. Customer service is the best and Yasmany Piñon and Yackie were really helpful!

fue mi primera vez y me encantó en hialeah no existe otro lugar tan bueno Zaida.fue super profesional conmigo..Gracias

Great location. Very clean and outstanding customer service. The girls there are extremely nice and informative.

Worse experience ever it cost me twice the fair paid for 1 more day of uhaul wasted double gas and mileage all because of front desk mis communication I arrived to public storage to a locked unit I couldnt get access . I must admit Zaida felt bad that I wasn't aware about the time my lock should be on so she gave me her district manager # to see what can be done about my situation since I wasn't able to move in but he was very rude about the situation I really don't know how can a obnoxious mean person be in the position he in(NOT CUSTOMER FRIENDLY).

First time renter very well informed and helped. Carolina was above helpful with her patience with questions. Awesome place and experience!

This is an excellent storage facility. The staff are what make it worth renting a storage unit here. Zaida was so wonderful to us, going above and beyond her duties each and every single time we had interactions with her. She is extremely professional and very serviceable. I highly recommend this facility and can 100% say that you're in great hands with Zaida.

Yasmany and Jacquie are amazing, great service and very clean location.

They were very nice and welcoming. They explained everything great and make me feel very comfortable . Will defiantly is Public Storage every time I need it ! Thanks Yasmany and Jackie in Hialeah!!!

Great service and the staff is super nice. Thank you Yaqui and Zaida!

Very friendly and professional customer service by Yaqueline.She answered all my questions, shows pride in her work, is very respectful of my time and extremely courtious. I am very happy to do business with PS and with Yaqueline's personal service.

I rented a 5x10 storage unit today and I was very impressed by the friendliness, efficiency and customer service I received from Yaqueline, the property manager. She is a great asset to Public Storage. Thank you so much!

Amazing and friendly staff. Yaqueline and Zaida are friendly, informative and go above and beyond for the customer. Thanks for the pleasant experience.

Magnifico customer service , la manager yaqueline es fantástica al igual que los trabajadores ,de todos los public storages que he estado este ha sido el que mejor me he sentido lo recomiendo 150 % exelentes precios y especiales AAAAAAAA!!!!!!!!+++++++++++++++

Le quiero dar gracias a yaqueline por su buen customer service q me dio cuando fui a buscar information sobre un storage

Yo estaba buscando un espacio para guardar mis cosas y entre a este lugar,la persona que me atendio tenia una excelente actitud ,contesto todas mis inquietudes y quede conforme con el customer service de la persona que me atendio zayda,les recomiendo este lugar ,

Exelente customer service de yaqueline muy profesional y social le recomiendo esta localisacion a todos

CONOZCO MUCHAS LOCALIZACIONES DE STORAGE EN LA CIUDAD DE MIAMI ALGUNAS SON DE LA MISMA COMPANIA DE PUBLIC STORAGE, Y DE OTRAS COMPANIAS PERO EL SERVICIO DE ESTE STORAGE ES INCREIBLE , MANTIENEN EL EDIFICIO LIMPIO Y FRESCO TODO EL ANO, TODO ESTA ACCESIBLE Y COMODO, EL PERSONAL DE LA OFICINA NI HABLAR AMIGABLE Y SIEMPRE DISPUESTO AYUDAR EN CUALQUIER INCONVENIENTE O PREGUNTA, LOS USUARIOS DEBERIAN TOMAR EN CUENTA Q NO TODOS LOS STORAGES TIENE ESTA CALIDAD Y AYUDAR CON MANTENER EL LUGAR CUIDADO Y LIMPIO Y NO ABUSAR DE LA PROPIEDAD POR EL BIEN DE NOSOTROS LOS USUARIOS.

Buena experience rentando el storage con Yaqueline buen customer service y professionalism le recomiendo este lugar a todos. Gracias Yaqueline

Rente un storage con yaqueline exelente experiencia y buen customer service. Gracias yaqyeline

Yaqueline me dio buen customer service cuando fui el sábado buscando información para guardar mis cosas

The service was great. The employees were very helpful and just great all around. I have already told other people about the great service and how they should try it out.

Awesome facility and great personnel. Been a customer for a few years now at this location. Yaqueline is always super nice.

Great service I had a great experience looking for a unite thank you for the great service.

Zaida was very helpful, she gave me excellent service.

Great service. Lots of helpful advice.

Muy buena atencion y los espacios muy comodos

I have to say what a good customer service I receive everytime i visit this storage Yaqueline and Zayda makes my visit a pleasant one. Thank you girls!

Great CUSTOMER Service thanks Yaqueline

Yaqueline was very polite and helpful, my experience was very pleasant. I look forward to excellent continued service......However the parking lot is not lit at all. So its extremely dark at night and poses a safety risk. Also there are no garbage cans on site.

I made the reservation online and was called by Laida to follow up and ensure I had selected the right size unit for my needs. She was very helpful over the phone and in person. I would highly recommend this facility as the staff is friendly and the place is very clean.

My experience with Yaqueline has been a very positive one since the first day. She has been there to fully listen to my needs. She conducted herself like a lady and never wavered from being nothing but a source of help when I asked her a question or needed something. She is efficient and knowledgable of the company's abilities to assist or offered clear and concise remedies for all my questions. I am very happy with the kind treatment I got here at all times, thanks to Yaqueline's knowledge of this company and her mature experience in relating to people, meaning my needs while I needed to store my property for just a short period of time. I believe she is an asset here at this mini storage and would be anywhere she might work in the future.

Professional staff knowledgeable and prepared, Zaida and Jacqueline made the whole experience easy discussing all the options available, very clean would recommend this facility, Definitely 5 stars.

GREAT!! Yaqueline Zayda was super nice and gave me tons of great info on what i needed to know. The customer service here was excellent!!

Great customer service really enjoyed the assistance that Zaida and Jacqueline provided to us.. Thanks..

Tuve muy buena experiencia con Yaqueline cuando fui en busca de información,amabilidad y buen carácter para tratar con el público. ..

Best public storage I have used thus far. Great location, best rate and AMAZING customer service. Christian whom attended me is a real gem! :)

Since I rent my storage place Yaqueline has been very good with me and with other customers on my presence. She is a great person is a pleasure going there.

Great customer service from Christian He was very kind and helpful

I would definitely recommend this location, amazing service, friendly staff. Christian was very helpful and very professional giving me all the information I need to make the right decision.

Magnifico customer service de Yaqui y Zayda le recomiendo esta localisacion a todos limpio y organisado se merecen mas de 5 estrellas...

Just a word to express my appreciation for the excellent job that your employee Yaqueline is performing. Reliability is a quality very much needed in any business and it can only be met through the efforts of dedicated employees such as Yaqueline. Her diligence, efficiency and above all her kind disposition to handle any matter has really impressed me, You have a tremendous asset and a terrific employee. Thank you very much. Jackie Fernandez

Yaquelin is awesome good costumer service love this place

Good customer service !

Buen servicio buen lugar nice people great environment. Yaqueline Nina

Good place. Good people. Loved the experience. Yaqueline nina

When I arrived at the storage location, Nina welcomed us on time, friendly and very courteous. She is a great person to work with. Thanks Nina.

I arrived at the end of the day on a Saturday afternoon and Nina opened the door to greet me. She was already closing for the day and actually stopped what she was doing to help me with my storage rental. She was friendly and very helpful. I had a wonderful experience. Thank You.

El servicio es Excelente!

Fast and friendly service from Nina. She was very helpful. And the location is great.

Great customer service, property clean and secured all around. I would definitely recommend this location for your storage needs.

Jakie is excellent with customer. I am happy.

I had my storage for a long time now, like 3 years and so far my experience is been amazing. The girls at the office, Nina and yaquelin are always willing to help. Thanks!

Yaqueline and Luisa are excellent employees,both help me to find the perfect storage that I need. I'm very grateful for the service that they bring me. Thank you,Thank you.

Nina and Yaqui are great. Thank you for all your help. Awesome customer service.

Awesome and efficient service by Yaqui!! Highly recommend this location.

I went to the storage about a week ago, to rent an space and Jakie was such a good help and her advice was outstanding the help she gave me was unbeliable. Thanks Jakie for your help. Sincerely, Sara

ONE OF THE BEST STORAGE PLACES IN MIAMI DADE COUNTY, EXTREMELLY CLEAN, VERY NICE STAFF, ALWAYS READY TO ASSSIT ALL THE CLIENTS. THE STORAGE SPACES ARE IN GOOD CONDITION AND CLEAN. I CAN COMPARE WITH OTHER STORAGES COMPANIES BECAUSE I USED DIFFERENTS COMPANIES BEFORE AND ICAN SAY THIS ONE IS THE BEST ONE!!!!!!!!!. ESTA LOCALIZACION ES LA MEJOR DE LAS LOCALIZACIONES DE ESTORAGES QUE HE VISTO EN CUANTO A LIMPIEZA,SEGURIDAD, AMABILIDAD, Y PROFESIONALISMO. UN LUGAR QUE NO TIENE COMPARACION CON OTRAS COMPANIAS EN GENERAL 100% DE SATISFACCION. GRACIAS NINA Y JACKIE POR SER UN STAFF TAN EFICIENTE.

I had Nina help me with my storage unit, she was excellent! This was my first time to rent a storage and i didnt expect a good customer service from a public storage but i did!!! Hope you guys keep doing a great job. Thanks!

Yaqueline was very nice and efficient with the rental of my unit. The only problem I have is that it was a bit pricey but other than that everything seems legit with this place. Did the reservation online and from NYC, arrived late due to a flight delay and they were very nice to me.

Hi Nina- this is Germaine McGuire, a few days ago, I was at your location to rent a storage unit. You were so very efficient, knowledgable, and a great professional. You explained everything to me in great detail and I thank you. Continue the great work. I hope that your boss is very proud of you

Best experience ever Lourdes and Reyna are the best they help me a lot with my needs thanks for being professional

I did not expect this excellent experience at a public storage. Nina made the experience that much better. Please give her a raise if any of her manager reads this. She makes people want to come back and recommend this particular storage facility. I'm not going anywhere else as long as she works there.

Nina and yaqueline are Great!! Come visit them!!

I used the storage facility for six month plus till finally I moved to my new house in Miami. During this time Yaquelin #1 and Nina #1, too. Both the used the courtesy manners, dedication to their serious job and and readiness to serve with a big smile. Both or them are awesome. !!!Claro que cinco estrellas!!!!

Outstanding customer service from yaqueline and nina.

Everyone at this Public Storage location is very kind and helpful, especially Christian. He was very professional, knowledgeable, and attentive.

Great customer service from the two ladies and young man at this location. Great info provided to help me begin my moving process in a couple of weeks. Definitely will be returning if I need a space.

I went there to rent and I had a wonderful experience. The staff was so great to me. Very nice and polite. Nina and Yaqueline was awesome. The best customer service ever.

Yaqueline Is very helpful with accounts plenty of times I was late with payments, and she help me keep my unit with simply just talking with her and and letting her know when I was going to make the payment, Thank You so much!

I had Nina help me with my storage unit, she was awesome! Not only was she very helpful in answering all the questions I had she was just a good person to talk to. Nice and good energy. She made the dreadful process of moving and caring lots of boxes, a nicer more enjoyable experience. Thanks a bunch! :)

Nina I loved it thank u so much u r awesome

Muy buena atencion de parte de nolberto

Me gusto

I love to come to this Public Storage because Yaqueline gives me the best service and she is very polite. I wish that my storage was there.

Este lugar se caracteriza por tener un excelente costumer service de aquellos dificiles de encontrar hoy en dia, esta facilidad se mantiene en obtimas codiciones gracias al profesionalismo y dedicacion de sus empleados ,por esta razon mi rate es de 5 estrellas .Gracias por su servicio y dedicacion.

Hi, Yakelin & Nina provide me Good Customer Service. The unit it's great and I like the location. They explain everything to me and after I leave the office I feel satisfactory. Thank you

I was looking around for prices when I stopped in this location to asked, my first impression was not so good because the manager Yaqueline was sitting all the time and with a bad attitude but then this lady Nina showed up and she took care of me and my every other concern even though I was being annoying with all my questions. She was so sweet and with an smile always on her face. I promise to her that I was coming back next week for rent for sure. Thank you Nina for your excellent customer service .

Jackie and Nina were very efficient and professional during the entire rental protocol. They are a true asset to this company