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Public Storage Self-Storage Units at 1 NW 57th Street, Ft Lauderdale, FL
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 22/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 22 /mo $ 44Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 23/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 23 /mo $ 46Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 25/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 25 /mo $ 50Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 28/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 28 /mo $ 56Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 48/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 48 /mo $ 96Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 55/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 55 /mo $ 110Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 58/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 58 /mo $ 116Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 60/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 60 /mo $ 120Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 65/mo
Medium 7.5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 65 /mo $ 130Best Price Label+ one-time $29 admin fee
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8'x10'Online only price$ 78/mo
Medium 8'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 78 /mo $ 156Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 100/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 100 /mo $ 200Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 100/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 100 /mo $ 200Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 126/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 126 /mo $ 252Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 136/mo
Large 10'x20'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 136 /mo $ 272Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 170/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 170 /mo $ 340Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 182/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 182 /mo $ 364Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Ft Lauderdale
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Fort Lauderdale Storage Units On I-95
Public Storage in north Fort Lauderdale is conveniently located on 57th Street where Andrews Avenue crosses Interstate 95.
Whether it's an indoor storage unit with entry from an interior corridor or an outdoor storage unit with the ability to drive up and easily unload a vehicle, this location has a variety of affordable self storage options.
There are also climate-controlled storage units and this multi-level property is open 7 days a week.
For students and staff at Keiser University, when space on campus gets a bit tight, grab a 10x10 unit at this location to keep books, classroom items and other belongings within two miles of campus.
Local businesses around Northridge Shopping Center on Commercial Boulevard can use a 10x25 unit as extra office storage to keep equipment, supplies and boxes of paperwork near the workplace.
After an exhausting day of packing and unpacking, unwind with some high-powered fun at the Xtreme Action Park just on the other side of I-95.
Four miles from the ocean, and just a short drive from Florida's Turnpike, Dixie Highway, Highway 1 and State Route A1A, this Public Storage is an easy location to reach – and an easy location to find the perfect cheap storage unit for every occasion.
Whenever space gets tight in Broward County's largest city, swing by this Public Storage for a variety of options to free up some extra space.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 578)
My experiences with Ashley was excellent. She was very helpful over the course of two days that I had a couple of issues.
ashley was so helpful with the lock issue we had, and when i told her about something she was quick to respond and was amazing.
Ashley is an AMAZING customer FOCUSED ANGEL!
Easy move-in, very clean facility, and Ashley provides great customer service. Would def. recommend this location to other people looking for storage space.
Ashley was great! She helped me with all my storage needs.
Ashley was incredibly helpful. I had trouble finding my storage space and she was extremely helpful and made the process seamless! 12/10!
Spoke with Ashley. She was extremely helpful in getting me into a larger unit. Was patient and explained things. She went above and beyond.
I had a great experience with Public Storage! The staff was friendly and helpful—especially Ashley, who made the move-in process smooth and stress-free. I appreciated the clear communication and the convenience of online account management. Highly recommend this location for anyone needing safe and reliable storage!
Horrible in every way. Ashley was rude and unprofessional. The elevator buttons do not work. It’s dirty. No one was in the office at 2 pm on a Saturday. There were no carts or dollys. I can’t believe the positive reviews. They must be fake. This location has really gone downhill.
Ashley was great, she provided excellent customer service and was very knowledgeable.
Ashley is the best. I love her. She deserves a raise immediately. Units clean she efficient and friendly
Thank you so much Ashley for the help in getting a unit. Much appreciated!
Very good service
UPDATE 03/17/25:
I am very disappointed with receiving an email from a debt collector today that I owe to Public storage. I returned my unit on January 29th, 2025. Below is proof of the pictures how I left the unit and I went to front desk and communicated that I left, I followed all of her instructions and told her how nice she was. Now I’m very upset that I am being charged and accused of non payment of $148.32 (the new monthly rate that was increasing effective month of February). BEWARE OF INCREASING PRICES & CANCELLATIONS & WRONGFUL ACCUSATION. ZERO STARS.
Excellent service. I never had an issue, I was here for a few months. Ashely is great, always has a smile on her face. Very clean bathrooms and space. Thank you!
Ashley was very nice and helpful.
Ashley was a great help in a difficult moment. Thankful!!
Stay away from this place
Elevators are always broken. Usually, there's no one on site, and when you call customer service, you get prompt to leave a voice message.
By the main entrance, there are always people hanging out and smoking inside their vehicles.. kind of suspicious if you ask me.
Do yourself a favor and stay clear of this dump!
I'm moving out.
Peace ✌️
Great service very helpful
Clean facility with exemplary customer service. Would recommend to anyone. Ashley and her team go above and beyond in assisting with whatever you may need.
I had to move unexpectedly, and from the first call to getting my stuff into storage, Ashley was awesome! She was super helpful and professional.
As an older person getting in an elevator is very uncomfortable for me. Once I explained this to Ashley she worked so hard to find me a space on the 1st floor. Near the front door. It was so refreshing to be treated with so much care. If your looking for someone who takes the time to understand your needs and work to make sure your comfortable this location is the one for you. Thank you so much Ashley.
This review is specifically for Ashley at the 1 NW 57th Street location - Ft Lauderdale.
Ashley was a pleasure to work with and helped solve several issues i was having. Great customer service is why i am staying with this company. thank you Ashley
Ashley help me out with the best price around and was very nice
Ashley was very professional and she took the time to explain the different sizes of the units to me so that i could get one that was best for me
Very happy with our first storage, thank you Ashley!!!! Very professional and very polite!!
She helped us through every step!!! I recommend coming to this storage !!!
Had a great experience with Ashley over the weekend. She was professional and helped us to understand the rental process. Ashley went the extra mile to make sure we were able to locate our unit quickly and efficiently as possible. It was a wonderful experience and hope to work with Ashley again in the future if we had any concerns.
Had to get a storage and twice this place has the elevator unavailable. I paid for a uhaul to move and again the elevator unavailable, and to make things worst the stairway is not accessible either. This is such an inconvenience and the people at the front have no answers just "we don't know". Worse experience ever! I needed to move today.
I've had a unit there for awhile now. It's not terrible but it's not great either. The elevators and the sliding glass doors are always broken and I mean always. It's either the doors or the elevator. For awhile you couldn't get a cart, gone. Jerks were stealing them or idiots leaving them in there units. A couple months ago they hired a new girl who is good and they have carts now that you have to check out which is good. Visited today and both elevators were broken. No way to get in. They need to hire new elevator people and sliding door people next is all I can say. If it weren't for the broken elevators and sliding doors stuck open so frequently I would probably not leave a review at all but I really needed to get something today and couldn't get in. The new girl is on the ball and it seems like they are trying to make it better. Hire new elevator people for the love of God.
this place is bad news . elevators haven't work in the last week .
nobody in the office and the gate wide open .
the attended is constantly confrontational and very rude .
also, this is not a secure location
👀
At its best timing
I have had my storage unit at this location for a while no issues. Great location and prices. At the front desk Ashley is Awesome , always so helpful and polite.
Ashley is the best ever !!!! Made me feel so warm and welcomed. I know I can trust this location because of how secure it is. As well as her diligence and hospitality to the public storage service !! Thank you !! Hope you get a raise you deserve it !!!!
I recently visited Public Storage, and I have to say, Ashley provided some of the best customer service I've experienced. From the moment I walked in, she was friendly, professional, and incredibly helpful. She took the time to understand my needs and explained all the options clearly.
Ashley’s attention to detail and genuine care made the entire process smooth and stress-free. It's rare to come across someone who not only knows their job inside out but also goes above and beyond to ensure customer satisfaction. If you're ever at this location, I highly recommend asking for Ashley. She made what could have been a routine task feel like a personalized experience. Five stars all the way!
It’s cooler outside than in the building, I pay $350 a month after they keep increasing the rent every month and just tried to come out some stuff in AND THERE ARE NO CARTS!!! It’s NOT air conditioned under 80 degrees because it’s cooler outside and there is no way to get your stuff to your unit FOR THREE HUNDRED AND FIFTY DOLLARS A MONTH!!!?????? This is unacceptable!!!
Update looks like someone donated a cart because it’s not the regular ones they have. I guess they’re sick of not having anything to move their stuff either. It’s WAY too much money to spend when it’s barely air conditioned and there are NEVER any carts. IDC if people steal them you have cameras get the license and take them to court I pay good money for storage and I expect basic upkeep.
Ashley got me all set up quickly and at a great rate! Would recommend!
I had the pleasure of working with a young lady named Ashley I was moving some things from Atlanta ga to Florida and she was very helpful with locating the best unit for my belongings.
This property has really made a difference since Ashley been here great job 🤠 keep up the good work sometimes a little tlc will make a big difference
Very clean Property!! Rachel is awesome!!
Great service Ashley was awesome she helped me very well
Ashley is friendly and helpful. I was impressed by the modern facilities and excellent customer service. Clean, secure, and convenient! The prices are competitive, and the location is easily accessible. Five stars
I was assisted by Ashley, she was very professional and her customer service was great. She was very knowledgeable and helpful. The facility was very clean inside and out, unlike other places I have visited. I actually recommend this place.
Shermetta was very helpful & what ah memory!! Great job
CARRY YOUR OWN BOXES BY HAND!
Storage place without hand trucks, bring your own hand truck. every time I come here I have to carry everything individually because there's never a hand truck here.
Ms Dawn is extremely helpful, she opened early for me even and helped me through the whole process. I recommend this place to everyone!!
Dawn was fantastic. Absolutely recommend.
The storage is supposed to be open at 9 am, and I've been waiting for an hour. Nobody here, nobody responded the calls.
A miss Shemetta é muito paciente, esclareceu todas as dúvidas que tive , muito prestativa
They are thieves do not go here ! Dawn along with her Husband will rob you blind !! Stay away
Miss Down is very professional and has a fantastic attitude. She answers all my questions in a very knowledgeable way. She was very patient with me and used all means to help me find the suitable unit I needed.
Job well done, and we need more people like Miss Down in the workforce.
Dawn was so helpful I could not have figured it out without her help!!!
Dawn was so helpful
I had the most awesome staff member at Public Storage assist me today. Her name is Shermetta. She provided me with customer service I haven’t experienced in a very long time. Smiling, friendly and knowledgeable about all of my questions. She sets the bar high for what excellent customer service should be. I hope Public Storage gives her a kudos for her talents. She is appreciated and I am thrilled she is part of your team. Way to go Shermetta !!!!!
Mrs Shemetta is exceptional. Very professional and customer oriented
Was having issues with the app, came inside of the office and shermetta helped me set up my account, thank you
I got a nice experience renting the unit. Super easy and affordable. Dawn was very kind and show me the unit before I rented. Everything look great.
Daen was super and a pleasure to deal with
Dawn
Shermetta is very friendly and helpful. Deserves 5 stars!
Shermetta was a great help, very efficient and knowledgeable with wonderful customer service skills, thank you
Thanks Mary Joe for getting me a discount, I appreciate your help
Shermetta is very helpful, always smiling such a joy to have at this location. She helps me everytime i need it thank you again for her.
Thank you very much to Dawn for her help and patience such a great customer service from her. Highly recommended!
Shermetta and Dawn were attentive and efficient. Professional seamless service!
Dawn was so helpful and cheerful
I have had the pleasure of working with Dawn on our lockers, she’s very professional and has taken great care of us.
Dawn is the best excellent customer service, very knowledgeable and helpful thank you for your assistance
Excellent friendly service!
Great intro prices and friendly staff. Dawn and Shermetta were both super helpful.
My husband and I rented a unit online a couple days ago. Today we tried checking in. There wasn't anyone on site at 10am on a Wednesday during business hours! We were curious and went up to our unit to look at it, only to find a new lock and key just thrown inside on the floor of the storage unit. The unit had dirty dishes with red liquid in them and it was spilled all over the floor. To top it off, the door was completely broken and wouldn't function or be secure at all. We tried calling for over 45 minutes while sitting outside the empty office. When we got ahold of customer service, it was only a recording and we couldn't talk to a person and no personal on site ever showed up or called us back. We're taking our business elsewhere.
Super friendly, very prompt, great pricing, happy to do business with!
Superb!
I was very surprised at the customer service I received from sharmetta. I’d recommend getting storage at this facility.
Sharmetta is awesome. Very informative and helpful.
Its always a pleasure seeing shermetta, she is always friendly and understanding when i have a problem thank you
Very professional and friendly staff
Dawn is amazing & her customer service is top notch. Definitely a pleasure using this location.
SHERMETTA HAS GREAT CUSTOMER SERVICE, I WENT TO MAKE A PAYMENT SHE WAS VERY HELPFUL !
Great Experience , Ms.Shermetta made sure everything went well for me. Definitely recommend !
Shermetta is the perfect example of what customer srevice should always be. She is knowledgeable, helpful and friendly. Please thank her for me. Frank Arthur
Shermetta was very helpful and courteous. Would definitely recommend this location.
Great customer experience with staff, the attendant was very courteous and helpful.
The service was terrific!
Wanda was very helpful in selecting our storage unit.
JN
Dawn is terrific, she helped me get my storage unit. Everything was seamless. Very nice unit, very happy with this place. Very clean and secure. I would definitely recommend this place.
Dawn was very helpful in moving from my old storage unit to the new one. Very attentive.
I was pleasantly surprised at how easy it was to reserve a storage unit online. When it came time to finalize the rental, Dawn gave me the 5 star service! She walked me through the whole process & escorted me to the unit, all while taking care of other customers and answering the phone. Dawn is a valuable asset to this location and I would reccomend anyone who needs a short term/ long term storage rental to go see Dawn!
Rented a storage today with shermetta very helpful and Nice thank You again
Every time I visit this property it’s always a pleasure seeing Shermetta, she is very knowledgeable in experienced in what she do because anytime I have a question for her she knows the answer
Dawn was amazing very helpful truly just a sweet heart. Will continue to use this location.
Haven’t had any big issues with this location. They try to force you to use the app, but honestly it’s slower then just typing the code. At first I noticed they were leaving the gate open all the time. When we first were moving in their was people sleeping in the parking lot, I get it life happens. They seem to be closing the gate more so I guess that’s helping. Rate seems pretty fair I’ll let you know if it goes up lol crazy. Based on other reviews it might, last public storage we had for 3 years and it stayed the same price the whole time. They go around putting stickers on the locks as checks , I’m not sure how often but the same two have been on it going on 3 months as I scratched them. At least someone is checking first time seen a location do that.
I came to check out your storeage shermetta was a great help
Went inside yesterday to pay a bill for my mom and Shermetta was very nice and friendly most workers at public storage is not friendly, but she was welcoming, thanks again
Just got my storage unit and all went seamlessly. Shermetta at the front desk was so nice and incredibly helpful. Their promos are awesome and will help offset any future price increases.
The lady Dawn was helpful and patient she didn't mind repeating everything to me her customer service is awesome
July 2023:
They have increased my rate twice this year so far. Up 50% in total. $306.72 in January, $386.60 in February, now $462.21 in August. Nightmare. Now have to move it as they are ruthlessly price gouging.
March 2023:
This Public Storage aggressively increases my monthly rent every 6 months. My first full rent rate was $150/month (first two introductory months were $75). In January, the rate was $306.72. Now it is $386.60/month. They have also declined my request to reduce the rate.
Avoid this location. Everyone I have met at this location complains about the aggressive rate increases.
It is a 10x15 unit on the second floor.
The lighting in the hallway where my unit is located has not worked properly in over 6 weeks. The property manager is doing what they can, but their corporate office has been unresponsive.
I called 4 weeks ago and left a voicemail for their CSM and have yet to receive a call.
Diana helped me to make the payment online for my son's storage. Great customer service.
I moved into this facility about two years ago (2021). Within the first four months, my bottom floor unit flooded from the building's air conditioner condensation leaking into the building. The water had been in the unit for some time and a number of my items had to be discarded.
I moved to the second floor and in Feb 2023, my unit and about twenty others were ransacked and several thousand dollars of items were stolen from me. I filed an insurance claim and three months later I'm still waiting for reimbursement. The perpetrator was caught and is being prosecuted.
I didn't receive any communication from Public Storage regarding either incident...
Except that in June, MY RENT IS INCREASING!
Sheremita and Jasmine were extremely helpful and pleasant. Facility was clean and even though there was an issue with the gate, they resolved it immediately.
I used this location twice. This last time I had the benefit of Jasmine. Her level of concern and genuine regard for my belongings relieved a lot of stress in moving.
Just straight horrible. Had my storage unit broken into and multiple items were stolen. Called the police and had a police report. Not just my unit but multiple units in this location were broken into and items were stole. In January 2023, after christmas time. A course there insurance you get for your unit is Orange Door insurance/ Sedgwick. Just like all other insurance companies. They won't pay for your items missing. Some of my items in the unit are a few years old. I don't have a receipt from 3 years ago. I do pay cash a bit. This is ridiculous.
The funny thing is just got a email saying, your payment is coming up soon for you unit. I know it's a computer generated email but WOW. If your storage unit was robbed during this time, and I know there are quite of bit of you out there. Please respond if your having the same problems I am having, and see how we can move forward with legal action.
Thank you,
Shermetta was super nice and helpful and everyone else was as well super recommend!
Came inside of public storage to make a payment for my mom, haven’t came in years because customer service was not that great Shermetta is very nice and friendly
Bathroom out of order . But it was clean
I just rented a storage space at this location and the customer service provided by Jasmine was excellent. She was very helpful and very professional. I highly recommend this Public Storage.
Wonderful customer service and made it a very easy process to reserve my storage unit. I would defiantly refer others.
Mark was very pleasant and helpful.
Great storage company, but prices go up without notice, a terrible way of doing business.
Cheatie owners, I guess.
Awesome help
I have rented many a storage unit over the years and rarely if ever review. This location, and in particular, the outstanding customer service I have received from Shermetta will make Pubic Storage my first choice going forward. No more shopping around for me!
One employee named shermetta made my day, she was very patient with me and gave me the best options on picking a unit. Sweet young lady
Very professional and kind.
Shermetta is wonderful, her customer service skills are akin to a virtuoso playing on a fine Stratovariius Violin, personable, friendly, patient and up to date on all of the public storage info. She even let me use her restroom, when the facility restroom was out of service! I recommend that she be given an immediate promotion & a pay increase!. She has a great smile also!!
This is one of the best services that i have received at this location thank you so much jasmine for helping me and having an amazing attitude
This facility is great . The employee that helped me was Jasmine. She was very patient and explained everything. She’s a great worker. She must get a raise.
The best Service you Will receive is at this location. Mildred is such a great aspect to this company, she explains everything very thorough and with a smile. I will definitely recommend this location to all my friends and family such a clean and nice property. Thanks for all your help Mildred
Shermetta was very helpful!!
Quick and easy tour and explanation to sign up! Thank you to Sharmetta for you help!
Shermetta was amazing!! So helpful and so sweet. Such a pleasant experience
Shermetta was great very helpful and nice and very patient she was amazing we need more people like her thank you so so much !!!!
Very clean and the staff members very professional
Pearl was very nice she helped with mobile App and pay bill
Shermetta is amazing. She was so helpful she explain the whole process to me she help me find the best deals to fix my needs. I will definitely come back and see her again.
Shermetta has been such a great help! Thank you for making this transaction go so smoothly! Highly recommended. Great customer service!
Shermetta was very knowledgeable, kind and very patient with me! I really appreciate her!
Shermetta was a great help when i was trying to find the right storage for me & i love the way she was nice
Pearl provided me with the best customer service I’ve gotten in a long time!!
Pearl is a very nice and wonderful women she was very helpful and nice.I don’t normally leave a review but she was dope
Pearl and Shermetta are fantastic. I’d give 10 stars if I could.
Shermetta Helped me with everything I forgot my gate code and she was so kind I'm so thankful
Shermetta is the bestttt! 5 stars :))) very helpful
Pearl Is very nivel
Sharmetta is the best! Super friendly and very helpful!
MS.Bradshaw had great customer service, very pleasant and nice . She deserve a raise . Way to go !
Pearl is very nice and helped me to save with a great deal! Got the storage I needed and took care of me!!
Shermetta is AMAZING! She is friendly, professional, and funny. She answered all my questions and assisted me in a professional manner. Shante is also great. I never met Pearl, but spoke to her on the phone, and she was great too. Great staff and great customer service. Give those ladies a raise. Great job ladies!
Shermetta was fantastic with her knowledge and skills I was set to go really a pleasant experience within this location
Pearl was nice and helpful and help with mobile app
Pearl was exceptional she help me set up mobile app and purchase boxes
Pearl, Diana, Crystal, and Sierra They were very helpful and nice the place was clean and I already left a Google review for this location so I just left it out another one thank you girl
Perla esa they Best got they mobile remote control si happy
Pearl and Shermetta they were awesome helping me mover better late than ever keep up good work
Shermetta got me where I needed to go and be excellent job
Pearl she is the best person I ever met I really liked this place it was clean and spacious
Pearl was awesome!
Pear was the front dest host, she was very helpfull. And extremely nice
Pearl nice atención
This facility is really great. I’m returning customer. Staff is very friendly , helpful and professional. Ms. Pearl who works in the office is very nice and helpful. I would definitely recommend this facility.
Pearl is a good person to work with her is good
Pearl is awesome she is such a great person
Pearl Is awesome. My number 1 storage girl. Go check her out.
Clean space nice staff easy to rent from your phone
Great property and friendly workers and specially Shermetta
Muy amable y atenta ,explico todo y contesto todas mis preguntas
Prices keep going up? Why? Inflation? Taxes didn't go up 25% in 1 year! Employee raises didn't go up 25%.... No service or product to supply..... So what gives? 🤔 🤦♂️
Hello this is the only PS I would rent from now because of the great customer service they provide also fast a handling problems & Ms Shante is the best
This location is very clean. I had questions about storing my business supplies and Shantel was very helpful. She answered all the questions I had , and was very courteous.