The best facility i would definitely recommend this location it's clean compared to the other storage places I've rent from process was extremely easy
Nelta has been excellent she is super helpful I appreciate her if there was 10 stars I would put 10
Nelta was very nice good job
The office was very helpful and professional. My unit was ready on time, and clean.
I went in looking for storage because I had to be out of my apartment ASAP and the young lady by the name of Nelta made it so easy for me I explained my situation she listened and she gave me the perfect size space if anyone needs storage come to this location the girls here are great 👍 with excellent customer service wow thank you girls
Awesome service from Dannya and Jackie. If you're looking for a great storage facility look no further.
Jackie she so good professional and make me feel like so welcome
Afa and Dannya were great. Quick and easy.
Very very but very nice and great service of the girls working on the Public Storage. Very oitgoing and really nice. I came and got help by two of them. Really nice and attemptive girls
Nelta was great!!! It was very helpful and respectful…
Dannya was sooo sweet I loved her she helped me with everything, she was super patient guide me through everything and actually showed she cared to help me grateful for her kindness thank you
Nelta, fue de gran ayuda mas cuando es mi primero vez rentando un espacio.
Dannya was fantastic great customer service and she needs a raise!!!
Houser and Dannya are amazing and helped us get our unit right away. Definitely the best managers an any location I've had units in. No problem helping get anything figured out.
Nelta and Dannya has been very great I really like there customer service thanks for helping me
Neta, Danny great customer service.
Nelta and Dannaya was excellent
Nelta and Jackie was very professional and great customer service
Jackie and Nelta were very friendly and helpful!
Having had the hardest time finding the right place at a reasonable price to store my items, am so grateful and glad to have come inside and speak with Jackie and Dannya to help make a decision. Rather than completing the online reservation I had the pleasure of speaking face to face with these two ladies. A stressful Tuesday turned into a stress free week. First storage facility whose team members had that warm, familiar energy from start to finish. Appreciate you both !! Thank you
Nelta was super helpful. She did an excellent customer service! Thank you so much Nelta!
Quick,easy and friendly !!
Thank you Jackie and nectar for all you do you make me storing here easy
Nelta and Jackie were very helpful with assisting me at the public storage in pompano!!
Nelta and Jackie has been really exceptional and very professional in their work, very friendly and honest in every aspect of their line of duty.
Jackie and nelta are a big help thank you
Jackie and nelta are great thank you for ha ing awesome customer service
Big thanks to Dannya for her help—she was very kind and made it possible for me to move into my new space earlier than expected. I’m also grateful to Public Storage for the great price and excellent service.
Highly recommend, really friendly and amazing service I thank Dania for such an amazing service
Public storage at pompano was really the best with Mathew assistance!!
Punctuality, customer service , and friendly energy!! ✨️✨️✨️🙏🏻
Dannya and Nelta is very nice they helped with choosing my unit and made it easy
These ladies are awesome Nelta & Jackie were professional friendly and very efficient
Great customer service with the ladies
jackie and dannya are life savers they were able to help me when my lock was jammed thank you soo much for your customer service
Nelta ,MJ, and Jackie are the best they have some of the best customer service
She was a great person to deal with.she was very helpful..
Nelta and Dannya is very great 👍 with great customer service
Smooth registration with Jackie. Very helpful and friendly. Units are clean.
Young ladies in their super super helpful and friendly, I will recommend 10 out of 10
Nelta id the best my friend recommend me here and service is excellent
Nelta is the best you guys have to her more money because she is doing an excellent job with the property i am returning back to the location because of Nelta continue to be greate
Thank you so much my,Jackie,and nelta for your good service
Thank you so much Jackie and nelta are the best thank you so much PUBLIC Storage for them
Excellent customer service
Jackie was awesome in helping me with my experience at PS.
Ms. Jackie was a very nice and friendly women she made me feel very comfortable paying for my storage this was my first time getting a storage and she made the process prefect for me
Ms. Jackie was so welcoming, helpful and understanding. She made my experience quick and easy. I would recommend anyone to go to this storage.
Wonderfully helpfull and courteous.
Thank you ladies you were awesome and very polite good job for showing great customer service
Wow I’m so happy good customer service is still here thank you Jackie and nelta for providing good service
Jackie and nelta were great thank you so much for good customer service
Jackie and nelta is always a joy they help me so much grate job girls thnk you
Nelta and Jackie
Where very pronely and helpful in resolving my issue with one of my units
Nelta and Jackie was excellent great customer service was provided
You need to CLONE this associate…great customer w
Jackie, MJ and Melta were incredible. They were so helpful with every aspect of our rental and move in that who ever reads this and you need a rental then you should ask for these ladies, there really on top of there game at Public Storage. This is my third unit and they’re the reason I keep coming back to Public Storage.
Thanks ladies!!!!!
Nelta explain everything to us and was very nice
Jackie,nelta,and mj they were so wonderful and really helped me so much you ladies are the best
Nelta was amazing very helpful
Nelta and Jackie are phenomenal great customer service
A huge thank you to Lorenta for the extra help. I made a mistake on entering start date and she called me back 2 times to make it right and got me into the building. Thank you again Lorenta...
Jackie at the front desk was very knowledgeable. I'm glad she was able to make this experience a smooth one.
Jacquelyn has been absolutely wonderful helping and she has a great disposition and knows how to be polite caring and understanding. She is a true valuable asset to the company. And the other lady working with her Miss Nelta was also a great benefit to this company as well. Definitely keep this duo around.
Jackie did a tremendous job explaining me all the details. The process was very comfortable!
Nelta was very helpful and nice in offering special promotions in deals she really help me out she’s very nice and deserves a raise
I want to do a special review for Jacqueline she was my customer service rep. at the front desk of Public Storage. Jacqueline went above and beyond what was required of her. She made sure that I received a locked refund. Then when my unit was not what I expected she immediately found me a unit that was exactly what I wanted. She was so friendly, nice and impatient. I love that she did not get aggravated with me or at the situation. Jacqueline made my experience with Public storage today very pleasant I would refer anyone here ,directly to Jacqueline. I was actually smiling when I left and that usually doesn't happen when I'm having to pay out money, LoL YOU BETTER HOLD ON TIGHT TO HER BECAUSE JACQUELINE YOUR GLOWING BRIGHTNESS BRIGHTEN MY DAY. YOU'RE LIKE A DIAMOND IN THE SKY. THANK YOU
jacqueline was a great help thank you
Nelta has great customer service very knowledgeable
They've been always very nice and helpful.
I upgraded my storage and Jackie was super helpful
Greating attendance from Nelta, polite nice and patiently help me to do my move in.
At first I use the public storage just off Atlantic on 2nd for about 2 years I had a $300 unit at a discount price for the whole time access was awesome so was service needed to downsize so we chose the location South on 8th and Dixie highway. Again service at the office was amazing access is also amazing. Great price for the size!
I've always used public storage. Never have a need to go anywhere else thank you public storage for your service.
This local is a convenient secured and clean please to store our own items at low cost and convenient accommodation. The schedule should be 24 hours but hope they can consider work on it.
Nelta and Jackie was a great help and I will be a lifelong customer for Public storage because of her
Thank you for being so professional and accommodating to us.
Great customer service with Nelta
Staff went out of their way to accommodate me as some changes were imminent due to the renovation plans on the site. Thanks, Jackie, Roberta, great service! 5 🌟
Omg the office girls were awesome. Thank you for such helpful great women... sad to have to leave this location. wasn't by choice. they are renovating where my unit was at for the last 5 yrs. the ladies helped me get a new unit down the street and made the new transition easy.
Ada was very helpful today; thank for the wonderful service!!
Jackie was great and very helpful thank you
Jackie was amazing, she was very helpful. Great employees at this property.
Jackie was very helpful thank you for customer service
Jackie is an amazing and exceptional person at Public Storage! Please hire more staff like her!!
Jackie and Nelta has great customer service and very helpful. Made the move very much easy for me. Thanks team
The girls was great and had great
Delta was very nice and helpful at the very last minute. Thank you again process was very easy
Been to facility and Nelta was very helpful and her customer service is excellent
IT’s temperature controlled, app controlled. Clean. Safe.
Jackie was very professional and friendly . Lovely helping me chose my unit .
I was surprised that the special rate was actually honored. Most places will use that as a fishing point and tax on extra fees. That was not my experience here. It was a great facility and the lady at the front was very helpful and had a wonderful personality. I really like that you can unlock the gate with your phone. I truly enjoyed my experience here!
New to renting a storage unit and definitely recommend Nelta from Public storage. She was amazing. Provided great customer service, was very friendly and was very knowledgeable. Answered all my questions and concerns and explained the whole process. I would rent here again!
Nelta has been a great help she has great customer service skills
Jackie was very helpful and welcoming. Outstanding!
GREATE CUSTOMER SERVICE VERY APPROPRIATE NELTA
Jackie was so sweet and helpful great customer service skills
After an extremely frustrating day with other storage companies. I needed to speak to managagent on site, but I was unable to do so because they were all closed! I had filled out a partial app on that I forgot about. And my phone rang. Normally I don't answer unidentified numbers, but was so mad at a storage company that I was string in front of and without thinking, I answered. It was Jackie from Public Storage and was following up on my application. She was kind ,friendly and that put me at ease because I was upset. She let me know I wasn't gar away from her and told me to come over because she was on site. She accimplished in 15 mins what other companies could not do in two days! As a matter of far it took me longer to write this review than it did for her to get me in my air conditioned unit...lol! "Jackie for President!" Thus young lady deserves a raise! Thank you Public Storage I will recommend thou to family and friends!
Jackie at Public Storage 850 S. Dixie is EXCELLENT! She is definitely 5 star!!
Diana is amazing! Had the most wonderful experience checking in!
Diana and Cara helped me get into the app and were both very sweet
Diana and Cara were amazing!! Both rock, got me set up in right away!!
Jacque was wonderful, and very patient
Diana was so nice and helpful !
Great facility
Diana and Nelta are the best, thank goodness for all the help!!! Love them
Diana and Nelta are the best.Thankgoodness for them and such a great service
Jackie was very helpful loved her service awesome 😎
Great storage units, and staff doesn't bother you if you are at your unit for a while, like hours. The only thing that I don't really like is that every 6 months your unit goes up 50.00.
Diana and Nelta are the best. They give an awesome service to everyone.
Netta service was phenomenal. Although she did not have the unit we needed . She went above and beyond to help us fine the right unit even if it was somewhere else. Netta deserves a raise for being as phenomenal as she is.
Great customer service the ladies were awesome…
Todays visit was nothing but the best KAREN and DIANA was nothing but patience with us took there time show us around EXCELLENT customer service skills they were the best
Just started an account and was 100% impressed with the service I got from your employee Diana
Im not the type of person that leaves messages. Today was special.
Best ladies, thank you for all your help
Highly recommended .
Diana and Nelta were so sweet and helpful!
Very favorable experience yesterday at the P’ S’ facility on Dixie Hwy in Pompano Beach, FL. Nice clean and well organized with a really helpful and professional staff member named Diana. My wife and I can’t say enough about how pleased we were with her service. Only thing I’d like to see changed is the ability to change my computer generated password/code to something Of my choice however that’s really a very small thing. I will certainly recommend this P’S’ facility to my friends and neighbors if they need a nice place for their storage needs. 5 Stars to Diana.
Diana and Nelta are both awesome they both are great with customer service
Diana and Nelta provide excellent sevice.
Diana and nelta treat me so good, appreciate them so much
Diana and Nelta were the best! Highly recommend
I've rented here for over a year. There is a homeless person who a staff member says is her friend, who has attacked and threatened me on the property numerous times. I don't believe she even rents a unit there. The local police department has a personal problem with me and relishes when these people mess with me and refuses to address the issue in a manner appropriate to law enforcement. Furthermore, when she threatened me this morning the security guard satthereanddid npthing. Even though he has no problem harassing me, who actually rents a unit, for using m bass guitar. The halls also frequently reek of marijuana.
Update 3/29/24: Today, the main staff member greeted me cordially and offered a potential solution to the problem. There were no insults, or attacks, the halls were clean, and the building seemed in generally better shape than the last few times I've been there.
Diana was a real experience of great service. I hope I will get same experience everywhere I go. She made my day. !!!
Unbelievable customer service top rated and will recommend … Diana was A true representative of what professionalism is
Very helpful great customer service 👍
Rented a unit here that didn’t work for me at first. The 5 stars is for how they dealt with it and got me into a new unit with ease. That’s what you truly want in a place. Nelta was extremely helpful. Thank you
Nelta and Diana were so helpful, made it easy
came in the morning of a hectic day with a lot of stress and in need of a storage space thank you Diane for being so helpful and making my life easier, by noon my concerns were gone and my life was back to normal. I recommend this office, the manager nelsa and the team of public storage Dixie Highway in Pompano Beach.
Yes, I was here at the Pompano 850 Dixie Highway store today and I spoke with Diana. She was very very helpful and I’m very happy thank you.
I’ve been with Publix storage for quite some time since being there it’s been a great pleasure the front desk receptionist Nelta is always pleasant she have resolved any issues that have come about. When I needed my unit switched it was switched with no problem I must say Nelta is a great worker I can see her stepping up within the company.
I am very happy with my storage unit !!! Very clean and I feel comfortable that my things are in a safe place. Diana was so helpful when I went to inquire about the units. All around great experience!!
Diana helped us out when no other place in town could! Thanks again
Diana was very helpful and informative
The staff here is very friendly, one of the teammembers-Diana was extremely helpful & assisted me with all my needs. She made me feel at ease while she made sure I am serviced & all set up. Thank you Diana and the rest Public Storage team, much recommend this location to anyone inquiring.
Diana was awesome, made the process easy and simple! Highly recommend!!!
Nelta was very professional and very welcoming I will definitely recommend this location
Public Storage at the Dixie Hwy Location has the Very BEST and most Joyful Employees, Nelta & Mark are the Best most friendly and professional people you can find to take care of any of your storage needs.
Kay was very helpful, nice, and well spoken I recommend this storage service to anyone who asks.
Nelta was very outstanding 5star plus for you
5 star great service good customer service the old man at the office is really professional and helpful. Just perfect
Kay was very helpful and nice
Hi, my name is Elvis i’d like to share my experience with you guys public storage.
I like to say that Kay, which was awesome. She was very polite. Very courteous little funny, very good sense of humor and awesome and dealing with customer service so I got to say if I could give her more stars, it would be 10 all day. Thank you Kay.
Just moved my stuff from one location to this Public Storage at 850 S Dixie Hwy. I cannot say enough about how helpful Kay was in the office. Smooth transaction and exceptionally helpful. Thank you Kay for all of your help.
Ms. Kay was so pleasant and had great customer service skils. She is very knowledgeable and talked to us about options. Keep up the good work, Kay.
Thank you,
Wanda
Nelta was very helpful very nice person
I'm delighted to give Manger NELTA at Public Storage a well-deserved 5-star review! NELTA's exceptional assistance truly made a difference during our moving process. Her professionalism and dedication went above and beyond our expectations. She transformed what is usually a stressful time into a much smoother experience. We're incredibly grateful for NELTA's hard work and support. Thank you, NELTA, for making our moving journey easier!
The staff at this location is exceptional. Especially Nelta the customer service rep. She makes me feel like part of the family while she goes beyond the call of duty to make sure I'm informed and all my needs are met! ...Thanks again Nelta and the Public Storage family!!
Awesome staff very great customer service reasonable prices I highly recommend this company and give the amazing lady who signed me up a raise she deserves it in my opinion
Kay was very helpful and and the process smooth and quick if I can give more then 5 stars I would amazing customer service. Would recommend the location very clean and location offers so much security on acess to building. Thanks again kay!!
Great customer service with Nelta
Kay and Nelta gave me great service and were friendly and helpful.
Nelta was very professional, kind, and thorough. I came in because my dad passed away recently and I needed assistance with closing his account. Not only did she provide above and beyond service, but she was very empathetic during a difficult time. I appreciate her assistance and candor. Thanks, Nelta!
KAY gave me great service. Getting a unit was easy and quick. I got in the old building inside, door is weak. Nevertheless, friendly service and very clean facilities.
VERY OUTSTANDING CUSTOMER SERVICE I HAD AN EXCELLENT EXPERIENCE
I’m grateful to have been helped by Winston. He was super nice and helpful and I really appreciate everything. He deserves a raise for working very hard. Thank you Winston!
Nelta helped me with what I needed 4 storage. Very nice and clean environment..
Appreciate Winston he’s helpful . He took care of my pops and I. ! He deserves a lot of cred
Winston was very professional and courteous.. best public storage representative in south Florida
Winston and Jessica are superstars at their jobs. They deserve a raise for superior service and kindness. 5 stars
Nelta was really nice and paciente.
Winston helped my boyfriend and I and was the nicest representative we’ve worked with at Public Storage. He deserves a raise, thanks again!
Jessica & Winston were great & helpful
Winston is always on point.checke on me constantly and goes Beyond his call of duty. This man deserves a raise or praise. This man is the best.
My listed 10’x10’ was a 10’x9’ in reality when I pulled my tape measure out. Staff is great though, Winston was super helpful transferring me to better space
Best representative that I've worked with. Winston was great. He helped my family and I move our items out our unit without hesitation.
Excellent service!!!! Winston is great!!!!!
Great place! And at the office they all are very helpful and understanding!!!Thank you!!
Nelta was very informative and was also nice
Mrs. Nelta was very helpful and very kind, and a great listener thank u for being good at your job
Winston Jessica and Mercedes’ was amazing wonderful customer service make everything go smoothly thank you guys
It was a pleasure to work the team at Public Storage, I have to give a special shout out to Winston. He went above and beyond in helping me look at different size storage units in different locations in the facility until I was able to find the right one for my needs. Winston, thanks so much for your patience and perseverance. Very much appreciated!
Diana was an absolute doll! Thank you so much for all the help today
Nelta is very nice and nice clean facility
Nelta was very professional friendly she is very helpful
Melts and Mercedes was very helpful and explanatory
Las chicas son muy agradables y me atendieron de maravilla … el idioma no fue un inconveniente nos comunicamos muy bien y encontró un un espacio para mi adecuado a mis necesidades ….excelente atención y las felicito !!!! Estoy agradecida ….
I love ADA she give me the best customer service and help me with all my questions. I would definitely recommend this public storage thanks to her help !!
I promised Ms.Nelta that i would do a review for her because she has one the best or should i say excellent customer service she’s very informative i definitely recommend this place and when you go there just ask for Nelta.
The at the front desk was very polite and friendly she gives great information thank you
Had a unit for about a month here and got the first month for less than $50 at the end of the day. Never really had any problems at the unit. My locker was able to remain bug-free during my stay on the third floor and the climate control was nice too.
Nelta is best property manager in this company!! Great customer service, she helps us a lot!
Jessica and Nelta has the best excellent service great facility as well.
Miah, Jessica and Nelta all deserve a raise$$$♥️♥️♥️💯💯💯
Curt Confer needs customer training classes. And I am available to teach😊🌈🦋
What a pleasant, informative storage rental experience. All of our questions were answered with courtesy, competence, and patience. Thank you for providing for our storage needs.
Easy to use. Great security features
Good costumer service here
Nelta and Jessica were amazing and very friendly. Their very knowledgeable and professional. Please look into getting them a raise or some type of reward due to being an asset to your company.
They have good customer service and have nice people so go rent units with them they charge at fair price.
Thanks Pearl and Jasmine for everything ! Super easy
Very clean facility and the girls are amazing
Nelta had outstanding customer service and helped me with every question I needed to know
Staff is awesome & accommodating! I was there on their expansion opening day and they helped me secure a larger unit. Thank you for making it easy!
Great customer service so very well informative
Thanks you for sharing your experience with my family and I have a good day god bless you for caring about how much you care for me thanks
Nelta has been a supper help great customer service
Nelta was very helpful with great customer
Nelta Has great customer service
Nelta is always so professional and welcoming!!! It’s always a great experience when I go there ☺️🤗