Public Storage Self-Storage Units at 6131 NE 14th Ave, Ft Lauderdale, FL

Was shopping around for a 10X10 storage space. Found this Public Storage, very clean, and air conditioned. M.J is so nice, helped me with everything I needed and answered all my questions. Great same day sign up. Definitely recommend.

Fantastic help in the office. Very clean and organized facility. Helped set up the app and double checked everything was properly working. MJ is a great help

M. J. was very helpful, answered all my questions and was extremely kind. She made my day! Thank you! So far the best Public Storage!

Great and clean facility and Mary Jo and Diana were really great, customer focus, helpful and very proactive. Love it and if in need, without a doubt I will be back to this facility.

Wow, if you were ready to rent a storage unit at 6131 NE. 14th Ave. in Fort Lauderdale. Good luck if you speak to Kelsey. I had questions I have never dealt with someone so rude in my life ….I am 71 years old …a customer service manager. And if he worked for me ..he would be fired. I was flabbergasted. He told me to stop talking and let him finish! Do you know the customer is not always right but geez I’m gonna spend my money not here. I hope you don’t either. I’ll find another storage unit their loss my gain!!! If it was just me, I would think wow maybe I made a mistake, but my daughter was listening and she said wow hang up I wouldn’t give him a dime! I’m still in awe ……what I forgot was …he hung- up on me!!! wow I wish I knew his manager or owners name!!!

Mary Jo is the main reason this storage unit facility runs the way it does. She is super helpful and always willing to go the extra mile to make life easier. She recently saved me so much time by telling me to download the Public storage App to gain remote access from the app. Thanks for everything Mary Jo!

Overall great experience. Quick and easy to set up an account and get into my unit. Also great customer service from Mary Jo.

I feel like I hit the jackpot with finding the perfect storage unit to keep all of my stuff. I booked quickly online, and was greeted with the most hospitable and helpful employee. MJ (Mary Jo) was so sweet. The complex itself is clean, modern, safe, friendly, and high tech; everything is opened through the app. I also love that they have a covered loading area to the main building since it's Florida and it rains all the time. Highly recommend this place.

MJ was terrific. She escorted me to my space and provide me with excellent information while renting at Public Storage. Thank you for hiring such delightful employee!

Mary Jo is the best! During the about 6 months that we've stored there she has helped us resolved a few issues. She is always joyful and very helpful. Huge plus is that she keeps the place, including the bathrooms, very clean! We also like the security at the place and that they have a huge overhang that you can pull under to load or unload your stuff.

Mary Jo was incredibly helpful and friendly. She helped me get set up and ready to move in fast and easy. This is the cleanest storage facility I have ever been in! Super glad I chose this one!!!!

MJ assisted in my first time here and made everything a breeze! Extremely helpful. Glad I came here

Staff was amazing throughout my experience! Always able to keep door open when needed. Highly recommend!

Diana was very helpful and professional. She answered all my questions and was very sweet and very informative. I am thankful.

MJ is a doll . Great service

Diana was very nice and helpful

Diana has been extremely helpful. A model employee. Shout out to her

I had a very good trip and the service was excellent

Great facility and team. Diana was so friendly, helpful, and knowledgeable!

I have been a Public Storage customer at the same facility (Property Number 25965) with multiple units for many years and have spoken with a number of PS representatives, and must say that Mary Jo treats me like one of the family. While I’ve had few issues of concern (i.e., access, operations, and payments run like clockwork), I had occasion to drop into the office while on-site recently to ask a few questions. Mary Jo had ready answers and solutions to offer and even took the time to review my account to ensure all details were up-do-date. Thank you, Mary Jo, and keep up the good work. 05/11/2023: She's done it again. Mary Jo at Public Storage was incredibly helpful in negotiating a better rate for my storage space, which I have had for many years. As always, I was impressed with her professionalism and friendly demeanor. She took the time to understand my needs and worked hard to find the best possible solution for me. Her assistance was invaluable, and I am truly grateful for her help. Mary Jo is a true asset to the Public Storage team, and I highly recommend her to anyone in need of storage space. Thank you, Mary Jo, for your outstanding service!

Diana was very informative and kind Thank you

Awesome service, Mary Jo is the greatest!!!!!! Look her up she will help you out!!

MJ was excellent in helping me setup my storage unit! Big thanks!

**Rented a storage unit today and the facility is immaculate. **Mary Jo provided a very professional, crisp and courteous explanation of the process for the facility. I was very impressed!

My husband and I went to inquire about a storage unit and were warmly greeted by MJ with a big smile. MJ provided all of the information that we needed in a logical and orderly fashion. She answered questions before we even asked the question, as she truly knows the business and is able to accurately assess your needs. She took us on a tour (facility is very clean) and explained the process in its entirety to include the billing process, insurance, locks, etc. We are new to the area and MJ is by far the most professional, sincere, and kind person that we have met in Fort Lauderdale. We rented a unit and look forward to seeing MJ soon. Thanks MJ!

Mary Jo has been a delight to work with and a true gem. The sweetest and most helpful employee you guys have. The place is always clean too!!

Not open 24 hours is major gripe

I went with my wife to look at Storage space We were met by Mary Jo who showed us units and explained in detail She was truly amazing friendly,thorough and made us feel at home. We have signed up for a unit and look forward to our move I have had storage at other places and I have never received the detailed and friendly attention we got from Here

Terrific storage facility!!! M. J. ( MaryJane) could not be more helpful or pleasant to work with! Storage facility is clean and easy , easy to access!! Best facility we’ve ever used!

Mary Jo is an absolute doll- a million thanks for the incredible customer service.

M. J. was great!

Updated January 2023: The same storage unit I have been renting since 2020 is now $188 a month, with a banged up door since day 1, and nasty front desk lady whom I still avoid after the fiasco in 2020. Upon looking online for price comparison, I see that the same building has the same sized unit I am currently owning for $140 a month... So why am I paying $188 a month for the same unit? Who knows. Keep an eye on your monthly fees. I want to thank Lana from online customer service chat for helping me with the issue at hand. Their online and phone customer service has always been great. I just wish the prices and in the building personnel reflected it. Updated review Dec 2021: Just received an email notifying me my rent would go up from $125 to $160 per month for a 5x11 unit. Last year I had a problem with them raising my rent price multiple times during the year before I gave up and had to complain to get anyone to actually treat me like a decent human being. I really hope this isn't the case again. I find my self avoiding the front desk lady as she always seems to be in a nasty mood.

Great storage facility. It was not busy at all, very clean and very organized. MJ was a tremendous help. She was very sweet and very informative. I am very thankful and would recommend this place to anyone in the Fort Lauderdale area! 5 STARS!!!!!!

Ms. Mary Jo at this location was fantastic. She helped me in a timely and she was also prompt and funny at the same time. I recommend going to see her If you need a storage space. YOU will be satisfied.

MaryJo was so pleasant and nice. My overall experience at this particular location was great. MaryJo went above and beyond her job duties. She is a perfect representation for public storage. She answered all of my questions and made me feel comfortable leaving my belongs at this location. Thanks MaryJo you are a true star....

This was my first time renting a storage unit and Mary Jo was so sweet, helpful, and informative. I would recommend this location to anybody and tell them to ask for her.

Very helpful fast service, Mary Jo is a rockstar!

MJ was a gem. She was super helpful with solving our access code issue and helping with the doors. Place is super clean and feels very secure. Happy with our choice of storage facilities. If you need storage facility in the area I’d suggest seeing MJ about a spot here!

Mary Jo is always helpful, polite and professional.

Mary Jo was amazing . She was so helpful and explained how to download the app and made sure that I knew how to use it. She was the BEST!!!! .So refreshing to find excellent customer service these days , This is my second experience with Public Storage and if I should ever find the need a for storage unit, I will definitely choose Public Storage again .

Mary Jo is just amazing to work with, she made my move in process so effortless, I highly recommend her and this location for your storage needs.

Great security! Still!

Mary Joe is absolutely wonderful. Fast and easy storage move in! 💯💯💯

I rented a storage unit today and worked with Mary Jo. I cannot say enough about Mary Jo's professionalism, knowledge and can do attitude. Mary Jo took her time to explain what I needed to do to secure the unit, payment and insurance details. The building and individual units were clean and well lit which is a result of Mary Jo's management. Mary Jo is a shining example of what customer service should be! Cheers to Mary Jo and to Public Storage for having such an amazing site manager!

Mary Jo was amazing! I needed a place to store my things while I found a house. She was very kind and professional and kept Public Storage clean! Store your things here!

10 stars to Mary Jo !! She is most professional, left no question unanswered and most importantly kind and wonderful to work with.

Super clean facilities, everything is climate controlled, dollies are in great shape. No trace of vermin in my unit. The move in process was quick and easy. The only thing I didn't know is that insurance is mandatory, but they have their own program free for the first 30 days and then you can change it to your own home or rental policy if you want.

Love how clean this storage unit is to keep my belongings. On top of how clean it is, I had such a great experience with Mary Jo. Mary Jo was so helpful with everything and so pleasant to talk to. She answered all my questions and showed me how to access my unit by using the app on my phone! I can’t thank her enough for her wonderful service and knowledge.

Outstanding service above and beyond expectations!!

Great service!Mary Jo is top notch!!!love her!!

Super clean and easy to access any time. Mary Jo keeps a close eye on things and recently called to let me know I hadn't locked my unit properly. I highly recommend this location!

What a suprisingly clean and wonderful place! Like an air conditioned hotel for your stuff! Mary Jo is on top of everything and actually checks each storage unit's doors to make sure no one forgot to lock the door which happens quite often according to her. She is wonderful, friendly and I would feel comfortable storing my best treasures there knowing she is running the show!

Pearl is so genuine a blessing to come across thank you for all do God Bless

Mary Jo was great. A super sweet lady.

One of the best Public storage in Fort Lauderdale area, Nice and clean I’m very happy with the place 👍 for Mary Jo a nice person and great costumer service skills . That’s Amazing. I love it ,💗 it

Mary Jo was so helpful with everything! She answered all my questions and showed me how to access my unit! I can’t thank her enough for her wonderful service!

Went in there today to rent a storage space. Mary Jo was very helpful and explained everything. I forgot our tax-exempt certificate but she was patient with me and we finally got it via email. Nice smooth process.

Very clean and staff is excellent always helpful. Mary Jo is always there to help

Mary Jo was so kind and considerate. The place is impeccable. She always followed up on my calls and requests. Very refreshing.

MJ was super helpful…… Nice staff and clean property.

M.J was absolutely amazing! She was so helpful and so pleasant to talk to. She made my experience so enjoyable! She really showed me the best deals and helped me find what storage unit would fit me best. She’s awesome! 110% recommend to absolutely anyone!

MJ was absolutely amazing! We were there close to closing and she still helped me. Most definitely the sweetest and most helpful person i’ve met looking and storage units and made sure I had the perfect fit.

Mary Jo was excellent - she knows the products, she was efficient, she was courtesy, and she was patient! I highly recommend this location.

My first visit to Public Storage left a very favorable impression due to the employee that greeted me. Mary Jo is very knowledgeable about the options and overall details of this business. She took time to show me three different storage options, she explained clearly the costs of each, and even took the time to help another renter get in the door with his belongings. I left the business feeling good about my overall situation. Employees like Mary Jo are worth their weight in gold and I trust Public Storage will continue to employee persons of her caliber. Sincerely, Grace

great service and very attentive Mary

Mary Jo is fenomenal!!! Great customer service, super clean and convenient location.

Very friendly. Place is spotless

Great customer service from Mary Jo, whole process went smoothly. My first impression was that it was noticeably cleaner than Extra Space Storage (off Commercial Blvd) and so far, location seems safer.

Mary Jo is great manager.. operates an extra clean and efficient operation. She’s very knowledgeable and helpful . Highly recommend

Mary Jo was exceptional

When I went in to rent a unit, I was greeted by Mary Jo who I thought was the owner of the facility because of her knowledge, professionalism and enthusiasm to help me find the best unit for my needs and to become a customer. She certainly didn't treat me or act like someone who hated her job, in fact, just the opposite. Never mind that the facility is conveniently located in a safe neighborhood, the facility is spotless and perfectly run by this lady who again surprised me when she said she's just the manager. I run my own company and know how difficult it is to find good help but Mary Jo is "Fantastic" help! She made all the difference giving me a great deal and great sense of security. Great storage facility and great experience all around, I couldn't be happier.

Mary Jo was a great hello. Thank you!

We were looking for a storage unit and decided on Public Storage. Mary Jo was really great! She was very informative and patient. Extremely knowledgeable. We looked at a couple places and ultimately chose Public Storage because of MaryJo.

Incredibly smooth process from set-up to move in. The team at Public Storage and Mary Jo in particular were fantastic. I highly recommend!

Thank you Mary Jo for always making me feel welcomed🌸

Mary Jo was great showing me around I

MJ the manager was very helpful working with corporate to address my needs. The new 'facelift' they just did looks great too.

My husband and I just left Public Storage and have to say that we are thrilled to have our warehouse bay at this location! Mary Jo is a total rockstar - she hooked us up with the best unit for our needs and made the process not only pain free but a complete joy. She was very kind, courteous and most importantly, efficient. She took care of business in the most pleasant manner and even took the time to ensure that we were able to successfully use the auto open function using the Public Storage app, so our entries would be fast and easy. What a great employee! And as for the space we rented, it is super clean and meticulously maintained. The temperature inside the building is extremely comfortable, the elevators worked great and there were plenty of carts available to help bring things in and out. We have rented here before and it is a smooth operating ship. Highly recommend!

Good prices, clean facility, friendly staff. Thanks Al!

This is a wonderful facility. Safe, clean and Mary Jo is so courteous and helpful. I will always come back to them if I need storage again in the future.

So far very good experience. Building is clean and Mary Joe is fantastic. Very friendly and knowledgeable.

MaryJoe is amazing. Was going to another competitor but her service won me over. Signed up on the spot. Come see MaryJoe

Al took care of us on a professional manner, very impressed

I have had an amazing experience at this location. MJ has been a doll to work with since day one. Have been with you for 5 years. She seems to be a very trusted and valued employee.

The best customer service

Mary jo was so helpful throughout my moving and storage process.

MJ was very helpful. Place is clean and easy access. A

Everything is been marvelous, attendance was great, she was very attentive and professional, I was very please

Mary Jo is the best property manager I've ever dealt with. Incredibly nice and helpful, even goes the extra mile. Public Storage should be so happy to have her.

Mary Jo was fantastic to deal with setting up a storage unit for us as we transition to a new home. She was very thorough and made sure we could get into our unit with the access pad before we left to start filling up our unit.

Good afternoon, Mary Jo , I had the pleasure to do my signing with her. Always kind and pleasant. I am here as a second timer.

Mary Jo made this super easy and was so helpful!

MJ is absolutely amazing!!! Best customer service ever!!!

MJ is the best! Always helpful.

MJ was wonderful! Thank you!

Been there 5 years and never had an issue.

MJ was very sweet and helpful not to mention patient with me throughout the whole process. She made everything stress free and always has the best attitude every time.

Mary Joe is awesome and she made the difference. Very recommended place.

MJ is awesome!! Always extremely helpful any time we needed her. We’ve been renting a storage in this facility for many years and she is always super nice and friendly. Keep up the great work! Thanks for everything MJ! :) Paul & Jessica

Lorelei is great. She is soooo helpful.

Thank you to Lori and MJ! Very nice and very convenient! Loved it!

Lori was so helpful!!!

Mary Joe was awesome for us

Lori was amazing!! Super helpful and sweet

So my experience with public storage couldn’t have been any better. Every trip I made to the unit,which was more than one usually would due to my living situation at the time, I was greeted by the friendly and knowledgeable staff with a smile and a genuine interest in how I was doing. Anytime I had a question about anything they not once didn’t have an answer for me. I really do wish I didn’t have to switch my unit so I could have remained there.

This facility is kept in immaculate condition and Mary Jo provides exceptional customer service. The owners of this facility are very lucky to have someone like her. Mary Jo takes care of the property and others like she is the owner!

THANK YOU SO MUCH Mary-Jo for EVERYTHING!!! So Sweet and Professional and J & A Ultimate Moving Services LLC Loves You 💜💜💜💜💜

Extremely friendly and easy. Very clean. Mary Jo was extremely helpful in helping me find my unit

Mary jo is AMAZING. I will actually miss her now that I’ve moved my stuff out of storage .... be kind to her if you rent there, she deserves your respect and kindness.

Mary Joe is probably the most wonderful employee in this company her help of everything for my unit is above and beyond and being a military man that goes miles for me!! She’s amazing great location for storage in Fort Lauderdale shes outstanding

Mary Jo provided me with amazing customer service from the minute I walked in to Public Storage. She was patient and explained everything to me being that this is my first time doing storage. She took the initiative to show me around to way my options on the best storage space that is available. She also was great at asking additional question to ensure all my needs were met or can be met for the future. I recommend this spot and Mary Jo. Thank you for your help and understanding and being kind at the same time

I used this facility for 3 years and it was always clean and the employees are professional and helpful. I would highly recommend them and use them again if the need arises!

100% Recomended

Mary Jo was a pleasure to work with; efficient and professional!

Great location. Clean, organized, and helpful staff. Mary Jo was especially helpful with check-in and checkout. Will use them again. Thank you public storage!

mary jo she is wonderful person and helpfull everything love her so much ..

This Place is great clean and neat its all do to the good work that MJ and Lori provides. MJ knows the business inside and out. Thank You for everything

Excellent storage place, nice atention to customers, no issues, clean, safe, all you need.

Great Job Mary Joe. You all are great.

Awesome. Always super clean. The best staff. See Mary Jo, she is the best.

Good prices, clean, and friendly staff.

MaryJo was the best! She gave us all the important details and had the exact storage unit we requested. I was able to download the Public Storage App to save time using the QR code for easy entry to the unit. The place is much cleaner and appealing the unitI left at another storage facility. Great experience and fair price! D Stone

Great service by Lori, she was very helpful

Lori and Mary Jo were a pleasure to deal with. They were both very professional and responsive . It was a pleasure dealing with them .

The manager is very nice, helpful, professional, and very caring. Thank you!

Mary jo is the one who helped me get my storage unit .it's about 7 months and she's still such a wonderful person. We became good friends.

Great place! Immaculately clean, easy to unload, cool A.C. in this location and MJ is wonderful in the office! Makes the whole experience a pleasure!

Very easy move in experience and very helpful staff. Mary Jo was wonderful every step of the way. I changed my move-in date at least 4 times and she was completely accommodating each time. The facility is very clean and I like being able to access the facility using my phone app. Would recommend

Thank you public storage for the extension of my closet! I was with you for two years! Easy to get to. I was on the first floor. Its a busy place! I was there a few times when the office was closed. No worries there. Very clean place! Prices are reasonable. I would go back . The location was perfect for me. Best storage for 33334! And surrounding areas!

Excellent Service from Mary Jo. Makes moving almost a pleasant experience! Highly recommend this location for your storage needs.

Not very safe 😕 There's some random guy hanging around in the building all night

MaryJo was extremely helpful and thorough. Highly recommend this facility, clean and very secure.

I got great service from Mary, she’s great and super sweet! Made the process easy and enjoyable. Thank you!

M.J. provided great information, and showed us two different units and we found the perfect unit and will be renting it in the future. Thank you very much! Rafael Gobetti

I received excellent customer service today. The customer service lady was very nice. She answered all my questions with a smile

Mary Jo was so awesome to me today. Great service.

Great facility, with even better service. Mary Jo provides the best customer service and is incredibly helpful, guiding you through your entire rental process and move in day experience. She’s around for any questions and is just the sweetest. Facility is clean and has dollies available at all times. Could not reco a better Public Storage branch.

I had a great experience at public storage by the manager Mary Jo. She was very informative and knowledgeable. The place is clean and beautiful. I will definitely recommend this place tell my friends and family.

We had a great experience. The property manager, Mary Jo, is excellent! We rented our storage unit online and she followed up with us immediately. She was extremely helpful during the entire process. Thank you Mary Jo!

Great Customer Service from Mary Jo. She is so helpful! Well looked after & Clean Bathrooms.

Mary Jo was friendly and helpful. Place is clean, very clean. Quick service at desk by MJ when needed.

Mary Jo has always been incredibly helpful, quick, professional and kind! The Location is great and always clean. I will definitely recommend this Public Storage to my friends and whoever needs it most.

Mary Jo was very eager to help in answering all my questions. I really appreciated her friendly attitude and assistance.

i was extremley impress with the level of service i received from Mj i made my reservation then received a follow-up call it was VIP service from start to finish i truly enjoyed our talk and would reccomend this location to anyone i know will be needeing a unit.

Mary Jo is excellent. She is very helpful, informative, and she keeps the facility immaculate. A great asset for Public Storage.

Very convenient, professional and friendly staff. good neighborhood, safe

The manger is very rude, also this company increase their fee every year guaranteed. Been here for 6 plus years for a small 5x10 unit I am almost paying $200 a month.

First time there, great experience very friendly and MJ was super helpful and answered any questions we had.

Awesome Service!! MJ is super friendly and appreciates her customers. She is very helpful and kind. Thank You MJ for all of your help.

It's air conditioned, clean, and modern looking. The only glitch in the whole process was when I was signing up online. Before I could read the terms of the agreement, it timed out and started over. I had to complete the process without reading the agreement and read it after signing up. But so far, I'm very satisfied.

Lori was amazing. Very friendly and helpful. Had my storage unit ready within minutes. Highly recommend this location for storage needs.

Excellent service

Having been a client at this facility for many years I have nothing but great respect for M.J and her staff. Great service .....Thanks. Keep up the great work 👍 (Tom)

Mary Joe was amazing. They didn’t have my reservation available so she was able to my space for the same monthly price! MJ helped me stay on the ground floor, took the time to walk me through every step of getting to my unit, the lock, insurance, damp check, my code to get in, everything! She was patient and kind. I’m very excited for my first storage rental experience!

From beginning to end Jon and MJ have made this such a pleasant experience! We had an issue and they both went very out of their way to accommodate our needs and we couldn’t be more grateful! The facility has always been very clean and we felt very safe despite the current pandemic. Thank you again!

Exceptional customer service. Mary Jo is an absolute professional!

Customer for about 10 years with 2 units. Great experience throughout. MJ runs the facility in a very professional and helpful manner.

A very pleasant experience here at the Fort Lauderdale 14th Ave Location. Mary Joe has helped me with everything and she is is also very polite. Great customer service. She cares. Also very experienced. Thank you! 😊

This place is awesome!

The woman managing the facility is very friendly and helpful. That includes the day we moved out after having rented there for many years (no longer need the storage area). Every switch we made from a very large unit to a smaller one was nicely facilitated, hassle free. The only negative is that before PS acquired this location, it was kept up FAR better. The floors were kept very clean, now they are all marked up and gives the impression of not being clean. I was told the equipment once used to do that work is either not working or eliminated.

Had storage here for around ten years. MJ is awesome. Very courteous and helpful!!

MJ was very helpful and made my storage experience delightful. Would recommend.

M.J., the property manager at Public Storage 6131 NE 14th Avenue, Ft. Lauderdale was a tremendous help. I never had to use public storage and she was very patience and kind with me. She explained everything very patiently and showed me the unit I would need. I truly appreciate everything she did to help me and I would definitely recommend this facility to everyone. Go see M.J.!!!! Thank you, Carmita Kalis

From my first call to this facility prior to relocation to Florida, to planning the size, location, and unloading process, MaryJo had all the answers and was eager to assist in every aspect of this process. Mary Jo is tireless in her role as manager, and customer experience executive. I highly recommend this facility. Give Mary Jo a call when you have need of storage space.

This storage complex is clean and accessible. Mary Jo has helped us immensely so many times over the past couple years and it’s a pleasure to see her smiling every time we come in!

Gave me a great place on a storage unit. Extremely helpful and informative

How wonderful how great the service was from MJ MJ did it you did it how wonderful how great

Marsha is great and helped us out ammensly

I just rented a storage unit. I am happy I chose this location. M.J was very nice and very helpful. Thank you!

Simple Refund due not issued after 6 days and still waiting.

Lori was just the best ever. She helped us navigate the entire process and made it so easy for us.

Lori was great! Clean fast service!

Lori was very helpful place is nice and clean

Very good

Lori was great

I worked at this location and the ladies in the front office were excellent. Great place for storage business.

We stored our belongings at this location for the past five months. From beginning to end, the service received was exceptional. The storage unit worked out great for us. The location was convenient and the facility is well kept. Mary Jo took care of us and is a pleasure to work with. Highly recommend this location and Mary Jo!

Excellent service and easy check in. MJ is always there with a smile:)

This is a great facility. Stored my things for 3 years and finally had to recognize that if I didn't use them in 3 years, it was probably time to say good-bye. I shall miss MJ and the fantastic service she offers. The place is always spotless and your reception so friendly. Thanks for a great 3 years

They raised my rate a minimum of $20 every year. My latch on my storage unit was defective from day one. They “repaired” it three times but my door would still jam no matter how gently I raised it. That limited my time of when I could go to my unit because I needed an employee to be there if the door jammed. I was so fed up because I was paying high prices in my opinion and I could barely go to my unit. I now have the exact same storage space square footage wise with another local company in town with the same or better security. After moving I am saving over $50 per month. Now I have a door that works and I am saving hundreds of dollars per year. To me this place is not worth the hassle or money.

Clean facility, good parking with some covered spots for rainy days. MaryJo is well versed on the computer system and very helpful. I recently had an issue I asked her to look into and she called me back hours later with a positive result. I cannot ask for more than that!

MJ was extremely helpful and got me through the process of setting up my account quickly and with a smile. Great customer service. Thanks MJ.

Nice clean facility

Muy feliz co la atención de este local lo recomiendo

Mj is fantastic! Thank you for everything!

I had good service

MJ was the best, very helpful and charismatic. I never had this level of customer service. Thank you so much for your kindness and help. You made my day!!!

Amazing customer service from MJ. Clean facility!

I had a great year experience with this facility. M.J. was a great help and great customer service.

MJ... awesome person, helpful and a pleasure to talk to.

I have had the occasion to talk to and work with MJ several times. She is extremely helpful with a very warm personality. I really appreciate her professionalism.

A+ service

Exceeded my expectations. We actually rented a unit from a competitor yesterday, and decided it wasn’t going to meet our needs. We decided to give these guys a chance to earn our business. Vanessa did my tour and checked me into my new 10x10 storage unit. Very professional and patient.

The staff at this locatiin was very friendly and helpful. The process was very speedy.

Clean

Mary Jo helped me so much with opening my storage unit and made the entire process a wonderful breeze. Thank you so much! :)

Excellent Service! Quick,Easy, No Problems!

We moved our belongings into storage on Sept of 2009. We have been very satisfied. Consistently maintained. Never any problems. Thank you Mary Jo .

Great customer service! Mary Jo did an absolutely great and thorough job explaining the several options for storage rental, specialty lock and the insurance program. Mary Jo’s walkthrough of the facility was very helpful. The facility as a whole was very clean and well organized. We definitely found a home for our extra storage needs.

I been coming to this Storage unit for a while and the customer service team is great very friendly staff specially MJ she is very nice and helps answering all your questions, super friendly she really helps out, highly recommend MJ, good storage very clean highly recommended!

Great location, very clean and well kept. Vanessa was very helpful when I visited today. 5 stars for sure!

I have been at public storage for many years. MaryJo, the manager, has been a great help to me. She's very professional and caring. It's a pleasure to walk into her office she is always pleasant and very respectful.

Vanessa was great! Very professional, helpful and friendly. Convenient and lots of choices to choose for storage. Very clean!

MJ is wonderful and very helpful. She knows her business. Very happy with the facility.

Muy profesionales. Buen servicio y buena atencion.

Is there a storage for cars?

I just signed for a unit on the first floor Mary Jo made the experience feel like 10 minutes Couldnt have been more helpful I had no questions bc she covered everything Took me to my unit I practiced the lock and entry code before I left A+ experience 50% off summer rates A clean and climate controlled unit just what we needed thank you !!

Clean and well maintained facility with a great team and management. Special thanks to MJ for taking the time to make this facility an easy choice!!

Although Mary Jo is very kind, the company itself has a lot to be desired. I was a tenant at the location long before Public Storage took it over. Since 2013 when it changed hands, my rent has nearly doubled. The late fees are outrageous even if you are a day late and you are only forgiven once a year. There are never enough carts and often there were none when I arrived. Shop around... they are not the only act in town even though they act like it.

3 thumbs up

Maria was amazing in the front office. She made the experience at a stressful time so calming. She is the best in service and public storage is very lucky to have her.

Well maintained and managed facility. Great customer service from Mary Jo !

excellent service!!

Winsy did a great job helping me obtain the storage unit I needed. He showed me a 5x5 but that was too small and then showed me a 10x5 which was perfect. He was professional, cordial and very friendly. I appreciate his help very much. Thank you, Lauri Pella

Ive been renting at this location a while nicole is so patient and helpful!!!

Wow! NICOLE she turn my negative after noon in a positive rest of the day just keep smiling and be super professional The best part the all experience was tha she Care wat it was inportant for me Thank you Nicole God bless you for the rest of your life in the name of Jesus! 04/03 I want say thank you to M.J for her Kindness She was extremely caring and loving A will racomend no only the company But in particular this location 25965 And the all family team

Very clean, quite, MJ is very helpful. I would highly recommend this storage.

Mary Jo is an amazing lady. the property is clean off the beaten path and private. great place to store your treasures!

I have been a customer for many years and the property is always clean and well maintained. The counter help is friendly, especially MJ who always has a smile and a kind word whenever I see her. I would like to see their rates be more competitive.

Very happy with their service here .

Mary Jo is the absolute best employee you have. If you could clone her, do it. Thank you very much.

Excellent place very clean and organized friendly people my special thanks to Winsy for all the support. Keep of the good work.

Fantastic people. Secure. Fairly priced. In the office, every interaction I’ve had has been fantastic - with their whole staff, but particularly MJ!!

I’m very please with the service that Mary Jo the manager at Public Storage in Fort Lauderdale provided to me. She was very polite, professional and patient. I will highly recommend this place because the way she manages the place and treats people. The storage is very clean.

I love how clean this place always is. Maryjo is especially helpful. She went out of her way to help me out today and I couldn’t of been happier. She even took the cart back for me so I didn’t have too! Thanks again!!

Manager of this property I now long time and she is unbelievable She always work like 18 years old girl and we love the her because the place always clean and fresh She also so friendly for us. You guys have to be se her She's name is mr j

Great and quick service with no nonsense. Clean facilities, and convenient location 6/5

MJ was incredibly friendly and kind while being most professional with a great sense of humor! I will highly recommend your faculty bc of her. She represents Public Storage really well!

The property manager Jim is a very patient man. He knew what I needed to protect my goods and what size I needed to storage my stuff in. I walk in there clueless and walk out a stress free camper. Thanks great service again Jim

Nice, clean storage facility. MJ was very helpful and professional.

Love how helpful M.J. is!

The manager MJ was so helpful and kind to communicate and informed that my unit locked was left in the open position ( unsecured). Thank you again for help.

Mary Jo does a great job handling people and their problems and concerns. She is personal and friendly. She does a great job handling people and being efficient.

The manager, MJ was so kind and helpful. Getting the unit was quick and easy. Great service

Mary Jo is a pleasure to deal with thanks for the great service

Jenny & MJ were most helpful getting us set up and moved in. The actual system for access was horrible as it took several access codes and attempts to get it right! They need serious technical help!! Clean and well maintained! Everything is 5 star except the technical side.

This was my first time renting storage space. Walking thru the front door I met MJ with a smile on her face.She walked me thru the hole process. It seemed like I had known her for years.Will be renting here for 6 to 12 months.looking forward to see and work with her. Today Wednesday I met Jenny in the office nice can be. Every retail business needs people like these ladies . God Bless America !

Good service 5 stars

Thank you Jenny for your great service yesterday! You were informative and a pleasure to work with...and you advised me on a unit that was perfect for my needs......in addition to Jenny....MJ—-thank you for your direction and advise today when I was loading into my new unit. Both lady’s were so professional and pleasant they helped make a difficult task run much smoother.

The property is very clean well kept. I have rented a warehouse years ago from another location and the experience was terrible . This is the best location and the staff is amazing , very helpful , caring , and understanding .. Mary Jo is amazing she is such a good person , you could be having a bad day she will have you smiling. If I have anyone looking for a warehouse I will tell them to go see MaryJo . Customer service is #1 with her ....

Great place with awesome service! Mary Jo is excellent and very helpful.

Had an amazing, positive experience with M.J. Clean facilities and looks very well cared for.

Excellent service. MJ was a great help!

My wife and I are very happy with the excellent service we get at this Public Storage. We have two storage units at this facility. All employees are great, and we have had the most contact with MJ during most of our visits. MJ is outstanding and ensures we are able to access all services effectively and provides detailed information on billing and associate timelines. Additionally, MJ greets us warmly whenever we access our units and is very pleasant to interact with. THANKS! I'm updating the last review. We just checked out of one of our units, and I want to say again that the service provided by both MJ and Winsey is top notch. We look forward to a continued presence at this facility. THANKS! Five Stars again!

I have been at this facility for many years and the quality of service has been a bit spotty.... at least until today. I needed another unit and this morning I was guided through the process by "M. J." What an eye opener..... just superb customer service. Every detail explained to me and then entered on the system quickly and flawlessly. In no time at all, I had my new unit and the knowledge that while Ms. M. J. was on duty I could expect nothing less than truly professional effort.

Winsey was super helpful and made sure I got what I needed. Thanks!!

Winsy is a great manager he keeps the property nice and clean and is also very knowledgeable about to company.

MJ was very helpful with finding just the right amount of space for my belongings...Thank You!

Mary Jo was awesome, customer service at its best. Now educated in my storage needs for my upcoming move and showed me all the moving supplies that I’ll need, and she has quite a selection. Fell a lot less stressed in a stressful situation. Thanks Mary Jo.

Mary Jo was awesome! Helped me find the right size unit and get me on my way quickly. Thank you Mary Jo!

Good service

I was so glad this facility had an opening when we needed it. It's cleaner than I expected, nicer than expected and the staff is accommodating and helpful. MJ is the person we interact with most often and she sees to it that our experience there is pleasant.

Mary Jo is an excellent manager! She is always friendly, courteous and helpful! Great customer service!

Where should be that black guy seeping in his own unit 2131 P storage Dixie Hwy & cypress creek rd??

Maryjo was helpful

Thank God for the carts that they provide for you.

Mary Jo made a difficult process easy. She was incredibly helpful and supportive.

Very clean and good customer service skills will highly recommend renting space for reference

Bad service, rude management

Mary Jo was very knowledgeable, helpful, and maintained her composure even while I was stressing out. Thank you, Mary Jo, for helping make this moving experience run much smoother.

We had a very good experience at this store. We are new to the area. Wincy was helpful and professional in assisting us with our storage needs.

Clean facility with a helpful staff.

MaryJo was so helpful. She made suggestions that helped us with our storage needs. Also, the location is clean and convenient.

Used to be nice use tobe clean. Use to be pleasant changed hands ftom Store All nasty service people USED TO BE NICE

This lady named Donna was the rudest person I have ever seen.

We were served well by Mary Jo. She was polite throughout, showing us the unit, explaining the necessary paperwork, and the advantage of purchasing inexpensive insurance. We were pleased by the cleanliness, lighting, and comfortable air control. Especially appreciative of the covered entrance. If the one dolly we saw is the only one currently available, I would prefer more dollies.

I love this Public Storage. Everyone is very nice and professional. The facility is very clean and I feel very safe. Mary Jo and the others do a great job!! THANK YOU!!!

Employees are nice. However, the day I moved in my lock broke. They replaced it and then it broke again because they keep replacing it with an improper latch. I can't even go to my storage unit when I want because I'm afraid I will not be able to close my unit when my latch jams which is almost every time I'm there. I pay for storage and can't even use my unit. I won't be using public storage in the future.

Mary Jo was most helpful. Facility is kept very clean.

Met with Mary Jo....she was most helpful. She answered all my questions and gave me excellent advice. I can't thank her enough!

Great friendly service, especially Mary Jo. Was very willing to help me and with her hospitality, i would definitely recommend to use this location for your needs . 5 star rating in my book.

Love the property it's always clean staff is always nice, and prompt Jim is really helpful and knowledgeable about the company and job his customer service skills deserves all 5 stars!!! Thanks for making moving easy for me.

Love the location dealt with Maryjo for years great customer service. Woild recommend my friends snd family at this location.

Great service came to make a payment and recieved excellent service. I will send all my family and friends to rent here.

I am so grateful for the service at Public Storage....guys are so peaceful.

Customer service at this location is impeccable. I will say that Jim is the most friendly person I ever met. I will recommend this location to my friends and family. Thanks again Jim

Very good service and easy transaction. Excellent service from Jim, he explained everything and gave me all the options available in the storage.

JIM IS EXCELLENT HE IS ALWAYS NICE ANDKERPS THE FACILITU CLEAN

Jim was a pleasure to work with and I am happy with my unit.

Excellent Service! I just signed the contract today with Jim at Public Storage and the experience has been outstanding from beginning to end. I spoke to Jim last week and we set up and appointment for today which he graciously called to confirm yesterday. When I got to the storage, Jim was waiting for me with a big smile. He helped me pick out covers for my sofas and bed and he took me on a tour of the storage facility. The facility is very clean, well lit and staffed with friendly and helpful people. I recommend storing with Jim at Public Storage, because as a frequent mover I can tell you that this place is unbeatable!

Jim was great! So helpful, friendly and communicative. We decided against a rental but would definitely come back if our needs change!

great location, great staff... very helpful and professional. Been to many storage facilities in the area, this one has been the best. Clean and well kept.

Facility is always very clean, the Manager Jim is a great guy & goes out of his way to make sure everyone is satisfied! I suggest if you need a storage unit, call and ask for Jim !!!

This location of Public Storage has been great! We've been here for about 3 years. Jim and Ebony really go out of their way to help their customers get the best experience out of the rental.

Jim and Aelacia had excellent customer service, this location is very clean. These two are always very helpful when i come in.

Went with hired moving company and when arrived at location there was a sign on the front door saying sorry for the inconvenience but the office is closed until 11am. All customers needed to receive notice of this and not be surprised at the location. This is a business and should have somebody there during the posted business hours. It's more than an inconvenience and it's a disservice to customers that require someone in the office during business hours. I do not recommend this location to anyone that wants their belongings stored in a fully manned facility. It's false advertising. I'll follow up with the better business bureau.

Moving out of state and have spent a lot of time at Public Storage with Jim and he has been a big help in suggesting all the supplies I'll need for packing up my condo. Everything is accomplished and I'm off, thank you Jim.

Excellent Customer Service and Professionalism with a smile". Clean property. Thanks Jim! He knows his stuff and helps you find what you need!

My husband and I are now experts at self storage thanks to Jim and his expertise. House renovation going to start mid June and what to do with a big majority of household items is solved thanks to Jim.

Jim customer service is awesome. He was very informative as well as him being professional. He sent me to Dixie to rent and there was Ebony. . How he describe her was the truth.. nicely down .. Thanks you guys

I've had storage units in three other facilities. By far, this on is the best. Especially, Jim. He's friendly, helpful and has gone out of his way to help me as well as others. I highly recommend this location.

Jim was the person who helped me. He was very knowledgeable and virtually walked me through everything. I was very pleased with my service. If I need another unit, I will go back to him. I will be recommending this company to my friends/family and will send them to him.

Jim and Justin were very helpful very fast and easy

This Public Storage facility is great - it's really clean and well run. And Manager Jim is terrific. He's nice, knowledgeable and really helpful. He offered us suggestions that saved us money and made our move just so much easier. This is our second unit at this facility, and we wouldn't go anywhere else. This is the best of all the Public Storage facilities, and Jim is the greatest; make sure you ASK FOR JIM!

Jim was extremely patient and helpful in helping my sister and i transfer our storage into a smaller locker. He gave us all the information we needed, called me after i left to confirm that he found us another storage - his service was excellent! Thank you Jim!

I think there crooks and should have charges brought upon them for false advertising. I got a confirmation email that said I would be paying 25.00 and when I went there got a bill for 60.00

Everytime when I have came to the store Jess has always been nice to me and gave me good service

I came by and purchased some boxes and Jess was great. She is very friendly and answered all of my questions. This location is really clean. If I ever need storage I will be back to rent here. Thank you Jess for providing great customer service!!!

I stopped by to get some boxes. This is a very nice and clean location. Jessica was very helpful and knowledgeable. If I ever need storage I will come back and rent here. Thank you Jessica!!!

I walked into this facility and was greeted by two wonderful ladies. Ms Jessica and Ms Ebony. There customer service was impeccable, Jessica showed me two units it didn't work for me but she went out of her way and found a location for me that would accomdate my needs. I want to say thank you ladies.

I came by twice to look at a storage for my mom. They did not have the size I needed but they were able to refer me to another storage that did. Jessica and Jim are really nice and professional. Thanks for being patient with me!!!!

Great service, fast, easy and best of all well informed. Very friendly young lady Jessica!

JAMES/JIM AND JESS were absolutely the best! Very knowledgable, professional and courteous! JAMES/JIM went over and beyond making sure that we selected the right unit for the space that we needed and even called other stores to make sure that we were taken care of. Hats off to the both of you!

Jessica and the staff at the Public Storage is always very helpful and nice. Annie Nelson

The staff is phenomenal. We explored different options and they were very professionals with the best attitude to help us choosing according to our needs.

Absolutely outstanding!!! Didn't rent anything but very helpful and knowledgeable young lady Tricia so friendly and just made my visit there actually enjoyable!! She genuinely showed that she cared when I told her what I needed and so willing to offer many products for the solutions. I already told lots of people I highly recommend to all!!

I visited this store and although I did not rent a unit I have to say that I was very satisfied with customer service provided by a young lady name Michelle. She was very knowledgeable about information I inquired about and also very courteous to me. I had a great experience. Please give Michelle and Jess a big thank you, they are a great representation of this establishment!

Great service, Jess and Michelle were extremely nice and very helpful. Checking in was easy and convenient and the facilities are very nice.

The staff is very helpful and friendly and the facility is clean and quickly accessible. I'm very satisfied!

I stopped by this store this week and Jess was awesome. She's very knowledgeable and patient. I was not able to rent there because they didn't have the size I was looking for but she was able to find me another location close by. If you ever go to this property just ask for Jess, she's great.

Michelle was very helpful with providing me with appropriate storage information. Storage Facility was very clean. All in all a good experience.

jess was osume great place to store

Young lady jessica was very courteous and professional. Thank you for her

Jess and Michelle are awesome! Helpful, professional and friendly! Highly recommend

great service

Great location, feel comfortable storing my belongings here. Ms. Jessica was awesome !!

Wonderful help from ebony and michelle. Very honest and professional staff

We are very pleased with our choice for storage. Jessica has gone above and beyond in helping us with our move. Thank you Jessica for your assistance. You have been a pleasure to work with and made the chore less painful

I rented with Jess today. She did an awesome job. The property is nice and clean and the process was quick. Thank You

Skips awesome!!!! Very nice & helpful

Jess/crissy are very helpful when you need anything. All you have to do is ask and they will help as much as possible. :) also its very clean

Great people and great environment they are the best the only reason I stay for a year

Well kept property wonderful dolly accessible and the elevators are big enough to put my furniture in, and customer service was also great by jessica and chrissy!!!

Friendly, courteous and very helpful. Clean, safe site, never worried about my safety or the safety of my unit.

The best in the area! Leslie and Jess are amazing...forget the others-this place is clean, friendly and cares about their clients. Hard to be impressed by a storage facility but this one is a winner!

GREAT EMPLOYEES. CLEAN SAFE WILL ALWAYS STORE WITH YOU THANK YOU. SEE YOU NEXT TIME.

My Wife and i came to the store we had wonderful service from jessica and leslie. We came in they help us out with the boxes that we needed great attitude love the way they handle us, we was in and out i would definitely recommend my family and friends to this location.

I had to write today to tell you what an amazing experience I had at Public Storage. They have a young lady there Jessica who is such a pleasure to deal with. In a society where no one acts nice or has time to help She is an amazing stand out. She took her time to makes sure we understood everything. BLESS HER HEART and Public Storage for finding such an amazing people to work for them. I am happy that I made this decision to secure all of my stuff at this location and that I got to really meet someone who obviously cares about her job and the company she works for.

Jess & Leslie were AWESOME! This was my first experience w/Public Storage. I was able to reserve a unit & then move in a few days later. I would highly recommend this location. The staff is friendly, helpful, & courteous. Thanks ladies!!

Staff extremely friendly and helpful, they made me feel like they had my best interest at heart.

I visited the Public Storage yesterday. It is a very organized neat storage location. But My car would not start when I was ready to leave. Leslie and Jessica were right there to help me. When we were unsuccessful I waited in the office til AAA came. I am grateful for their help . Thanks again.

Vivian helped me when I came here. Anytime I needed help she gave it to me with no problems. Excellent customer service, if I need to rent again I will come back. I will highly recommend Public Storage to any and all of my friends to rent a unit. I am sad to go because of the service I receive when I come in, just because of the relationship and excellent customer service I have receive. I will stop by from time to time just to say hi. And have a nice conversation with the staff.

Public Storage Is The Best

Joaquin gave excellent service.

This location is very easy to find and extremely well maintained friendly faces clean spaces! Thanks for the excellent customer service this property is the cleanest I've ever been too!! Highly recommend!

I had a great experience with the help Joaquin, Leslie and Jessica provided. I got a clean storage I was very pleased with size I got also.

Having to put my household in storage has been one of the most difficult decisions I've had to make in a long time. After going to over 8 different storage companies and facilities, we found this Public Storage location. Leslie was incredibly helpful, knowledgable and took the time to show us a number of different units they have for rent. The location is clean, well monitored and easily accessed. Moving in beginning of next week, less stressed and feeling more at ease.

For over 15 years I had been using a Storall facility that was of some distance from my home because of its facility(although I believe the oldest and home of its corporate office) was immaculate and customer service outstanding. My family and I were very brand loyal. Upon the merger of PS and Storall within a month's time there was an immediate decline in both- and there was an entirely new staff. Loyalty ended, I started shopping for a closer location, and was amazingly surprised at the difference at Public Storage, Ft. Lauderdale. My first encounter with Joaquin displayed the type of facility to which I am accustomed- bright, secure, immaculate and service oriented. And upon returning to process the paperwork and move in Leslie could not have been more professional It is apparent that Jessica, Manager has is committed the highest of business practices and standards which she imparts upon her team. I like doing business where it is done well.

Friendly and knowledgeable staff. Patient with customers in figuring what is truly needed. Clean facility.

We have rented storage space for multiple years in a similar facility about 2 miles from this location. After a recent rate hike, we decided that a move was in-order to minimize cost and better protect our belongings. Joaquin and Jessica of this Public Storage were great to work with. They showed us the actual unit that we would rent and even held the space for a few days for us to make our decision. The facility is safe, well cared-for and offers clean bathrooms. For a storage facility, it is perfect! We feel very good about our decision and our move to this particular Public Storage.

Great and professional staff. Leslie and Jessica were very helpful.

We have 2 warehouses now at this location. Joaquin, Leslie and Jess always go out of their way to help. They are very friendly and professional. The storage facility is easy to use with carts available to carry things back and forth to your car. It's also nice to have everything air conditioned. We really like the the overhang in front of the door going out to the parking lot. This way we never get wet when it rains.