Public Storage Self-Storage Units at 7190 S US Highway 17/92, Fern Park, FL

LACK OF COMMUNICATION! Can’t get hold of property manager after leaving multiple voicemails. Everything is virtual (No one in the office), but the problem is if you move out, they are still trying to collect your next month’s rent! And no one answer your question because it all goes to properly manager’s voicemail. Suggestion: let’s at least have someone in the office for the move-out, so no one get charged after vacating the storage.

I tried to rent an 8' x 10' unit at their Fern Park location. I paid them $147.80 at the office and got a combination and directions to the actual unit. When I opened the door, it looked very small... a tape measure confirmed it was not 8 x 10 but only 5 x 10. That wasn't what they claimed they were renting me and it wasn't going to be enough. The woman at the office gave me a number to call and the people at that number just gave me a runaround. Eventually, I had to just dispute the charge with VISA. After VISA reversed the charge, these crooks referred my bill to a low-end collection agency. Public Storage is crooked and deceitful. They make fraudulent representations of their units and have the gall to refer someone to collections after the credit card company has legitimately reversed their charges. INSIST ON INSPECTING ANY UNIT BEFORE YOU RENT IT. DON'T TRUST ANYTHING THESE LIARS SAY. CAVEAT EMPTOR!

Employees are knowledgeable, kind, very helpful and professional. They solve any concerns or issues in a blink of an eye. Company covers all types of effective communication on time! (emails, text messages, phone calls). Price was excellent ($1 + $29 first month!).

Alexis was great

Kim was so helpful with my transfer

Dmya and josh were also. Thank you for all the help!

Really good attention and helps with I was looking for thanks Marian she is so nice

The girls are always so helpful!

Facility is clean and staff is very friendly and accommodating.

Maryann is helpful

Service was excellent!!! We came in and desired to be relocated on the property. Casey was more than happy to assist and the change was made quick and simple. GOD Bless & Thank you Casey!

I look forward on renting here. Rosalie was awesome. She was very helpful. The place looks clean compared to other places I’ve visited, and I like the new advancement with the kiosk feature.

Everyone is always helpful!

Lori and Josh and Kim were so helpful

DO NOT RENT HERE. Absolutely disgusting place. There are rats, which should be enough to scare you away, but be aware there is actual mold growing inside the units. Used this place for less than 3 months and I refuse to continue to allow my personal belongings to be exposed to this. There is no actual staff at this location, you have to drive down the street to talk to an actual person, which is ridiculous. I would give it zero stars. And the price I paid monthly is atrocious. You go one day into the next month and you’re still responsible for a full months rent. I was able to find another unit down the road that is clean, well kept, and half the price.

The staff has been very helpful and friendly, and they have made my experience using their services a great one!

Rent increase & bugs!! High insurance etc… 4/10 don’t recommend!!!

Josh was amazing. He was super helpful with getting my unit locks set up.

Casey and Josh were a lot of help!

Very well thought out. I like it. Although, the way payments are set up are confusing . When you need to talk to someone about your acount. It is very difficult. It took me 2 weeks and 5 conversations to know about my payment. The employee at the location couldn't help me. At least gave me a phone number. After 4 more calls with different people. I got the right person. The rest couldn't answer my questions. They don't have knowledge of their company processes for payments. In the end I was helped. It was very tiring endeavor.

Everything full of roaches after 1 year. Half it getting thrown away. Mgmt doesn't care. Raises rent as they please. Roach eggs in Everything. Waste of money. Insurance is a scam.

Good storage unit at an affordable price

Teresa was so helpful! Found the perfect storage unit. She was so friendly with the kids! Place was clean. Thanks for the awesome help.

Customer service was excellent

Kimberly was an amazing help, she went above and beyond to make sure we were happy.

-Add on to previous review ( District manager: Joshua Shaffer Just got hung up on from the district manager hisself, He was very rude an would not hear me out.. When trying to explained, all I got was a laugh An hung up after waiting 1 an hour to get ahold of him. ) Would love to speak to a higher up about how unprofessional that phone was with him. Lack of communication 100% I closed my rental space An then received 3 months bills of payments. Once I reached out to them explaining I closed out my agreement They took 1 month away an tried to bill more the 2... Asked to speak to a higher up to help the problem was told “we will get back to you” 2 months ago still haven’t heard anything But just received a debt collections slip for $212 When I was not using that storage space. I’ve been on hold two different times now This time I’m still waiting on the phone for over an hour now an no one will answer. Very unprofessional. Just need someone to answer an help but can’t even have that.

5 Stars only when Teresa is working.

Teresa was Great!! Thorough , informative and very delightful! Thank you Teresa!

Has been an excellent experience so far, Teresa has been an enormous help guidi g me along. I will definitely suggest public storage to all my friends. Mm atthew Armstrong

Teresa was kind, helpful, professional, and informative. It was a pleasure to meet her and my experience at Public Storage was great in large part because of her.

This review is not of the location as a whole but of the service. I have an ongoing dispute regarding being overcharged by this location. I have made multiple calls and visits to the location over the past three weeks with little to no response and zero resolution. The problem is not the staff it is that they are unable to do anything without supervisor and corporate direction. Tenoa and Teresa have both been great, and I appreciate their assistance but this should have all been handled and resolved by their supervisor in a timely manner. So with that said, I am rating the two employees mentioned 5 stars, if I was rating just the location and not the staff it would be 1 star.

Best place to get a unit always nice and friendly and SAFE Teresa is always there if you need anything and is very friendly and always can tell she cares about the customers safety

Teresa was amazing and very kind. She was very thorough will every detail and got me an amazing deal. I can definitely see why she is a manager there!! Super caring for her customers. Very pleasant and easy experience.

I found the space I needed , Also for the price I needed in the proper time that I need Myspace for,, And also I would like to add, property manager Teresa was a great help, and very professional I would definitely recommend public storage in the future.

Teresa was extremely friendly and professional!

Teresa was very friendly from the moment I walked in. She offered to help at anytime moving forward. I definitely recommend this storage facility

Really nice person to contact Helpful and care about your business. Thank you Keep it up

It was quick and easy. Teresa was nice

Good service

Out standing service from the moment I walked in the office. Teresa greeted me right away and was spot on with the paperwork, and everything I needed. It took a few minutes and I was headed to my locker. I was very impressed with her knowledge of the paperwork process, the facility, and the company. Great job.

Great Manager. Very customer service oriented and personalized conversations. Pleasant experiences when Theresa communicates with me. Concerns and questions answered promptly. 100% satisfaction due to the manager at this location. Thank you for all you do!

I haven't moved in a while, thought I properly estimated how much space I needed... Boy was I way off. Thank goodness Theresa was there to rescue me! Being the 1st of the month, my options were all but exhausted, but Theresa was able to find me a bigger unit and helped me fix the paperwork stuff, and quickly. Thanx Theresa!

Teresa was great! She saved me a late fee by calling me to tell me my credit card had expired. Thanks Teresa!

Not surprised to see 5 star review comments about the property manager Teresa!! What a true representation of top notch customer service. I remembered her pleasant and genuine demeanor a couple of months ago, and then again today!! She is so awesome, I mean who says "really looking forward to seeing you and the opportunity to assist in any way I can" these days? And to actually exceed my expectations! This is a great storage facility more than likely because of Teresa. Thank you!

Teresa was an amazing person will recommend yeah go see her she amazing

Teresa is the best

Teresa was amazing very helpful with transfer to larger unit. Have been with them for 4 years and ever time I need help I get it with a smile

Teresa was very helpful, very cordial and respectful. Her friendly manner made our process easy and quick.

Not only is this facility run down, falling apart and roach infested, the site manager is extremely rude, insulting and unfriendly.

Mrs Teresa made the difference! I will be back❤️

Outstanding service! Teresa and Josh are awesome!

The staff at this facility is beyond amazing , Teresa the manager is such a great human being.Thanks again we will be back for business

Quick and easy sign up for a unit. Teresa, the site manager, was and is wonderful to work with. She did a great job walking us through the sign-up process and explained the moving/storage materials that were available. Opening our unit for the first time was a surprise because it was spotless. Would highly recommend this Public Storage site to anyone.

My husband recently rented an storage unit in this location . He got home talking about the great experience he has with Teresa . She did explain everything to him and make it an easy process . we will recommend her if you go to this location. thanks Teresa we need more people like you .

She is very very nice and helpful..thank you

Teresa is a gem! Unlike the previous property manager who had a very nasty attitude. Teresa greeted me and thanked me for my 10 year tenancy! It's nice to be wanted!

Very professional very knowledgeable and very helpful

Mrs Teresa is the best, she was really helpful and very understanding and professional. I think she is the greatest person that work at this location. Thank you so much for all the help.

Teresa was very helpful and friendly. This is the best run Public Storage in town.

Thank you Teresa for the home welcoming experience!!! She was very kind and really was honest and explained everything to its detail! I’m happy to be apart of this public storage!!! Thank you again Teresa!

Teresa is awesome.com! Helped us with several major issues! U don’t even understand. Maintained social distancing and allowed us to figure out our situation, while still helping other customers with great customer service.

This is a very clean and secure facility and the price is as good as any. Teresa is a manager there and processed my info quickly so I didn’t have to wait my movers. Teresa gave me a unit with 2 doors and it was great.

Highly recommend. Teresa is friendly & always displays great costumer service! She made getting a unit super easy. Thank you!

Amazing! Teresa was extremely helpful and didn't mind showing me my different options for storage units. She took me through the paperwork process and really made sure I understood each page. I really appreciated it!

Great customer service Teresa will help you with any questions needed she takes her time I had no problem with moving in or out

This is a great place to store your extra items. The facility is very clean. Teresa is very pleasant and was helpful with all my storage questions.

Erica is a very friendly employee, she was outside picking up nails on the property, very considerate of her customers vehicle tires.

The PLACE HAS RATS and they never informed me. I also have severe water damage to my stuff and rat droppings. DO NOT RENT HERE

Teresa was awesome! She was very helpful and knowledgeable about my rental. During this time with covid 19, she very aware of social distancing rules and kept her and our safely first. I love her for that.

I just wanted to give kudos to the property manager Yolanda. I have not worked in a month and I had absolutely no money. I kept in constant contact with Yolanda to explain to her I could't pay my storage unit. I had to borrow money from a friend to get the unit paid for April. She was kind enough to waive the late charges. Businesses need more people like Yolanda to help people during this terrible time with this virus. Thanking Yolanda again and again she is the bomb.

Great place to store would definitely recommend. Teresa helped out a lot.

Yolanda was great and very knowledgeable about the unit. She was able to answer my questions and seemed very confident in what she was explaining to me. I would like to give her a KUDOS.

Miss Yolande was amazing and helped me through the whole process. I did an online check-in and what admin was left for her to do in person was a breeze. She personally showed me the unit and made sure it was ok and answered my questions. Absolutely fantastic, thank you!

Property Manager, Yolanda, is a Guardian Angel, who helped me to preserve my precious possessions! I highly recommend working with her and she will do her best to help you, too!

Manager and assistant manager always helping and open to reach your needs

The people that work here are very professional and courteous. I would recommend this storage facility to friends and family. Thank you, JF

Extremely helpful, friendly and really mad a emotional day a little brighter. Thank you Yolanda for everything!

Casey is an food manager

Property is very clean and well kept.

Yolande was great! I booked online and filled out all the information and was ready to when I got there. I also got to work with Rita, who was also great! They are the most friendliest people around. Showed me how to operate the gate and lock to my unit. Highly recommend them.

I am giving this 5 stars because of Yolanda! I made an online reservation and confirmed the details. I arrived the next day to find the computer had giving me the wrong space. Yolanda took no time to fix it. After walking several laps around the property and finding a space that would work, she made it right. Thank you so much for going the extra mile to fix the problem. You definitely deserve ⭐⭐⭐⭐⭐!

Running the old... "Bait and Switch Scam" Monthly Rate: $125.00 $1 First Month's Rent†: $1.00 One-Time Admin Fee: $24.00 Total Move-In Cost: $25.00 As you can see it clearly stats my "TOTAL" Move-in Cost are $25 I arrived expecting to pay the $25 that sate as my "TOTAL". Not the case! Manager takes you to look at unit at which time she nonchalantly hands you a lock and key for the unit. She is planning on adding this to my "TOTAL" Move-in cost.... Then you go through this tablet screen that she scrolls through for you and tells you to read the section and then hit the check box. Which I do as nothing out of the ordinary comes up. Then she nonchalantly pulls out this insurance brochure and proceeds to tell me it is MANDATORY, I must have this insurance on the unit and the cost is $15 per month for $5000 worth of coverage. I tell her that is not mentioned in my reservation. She tells me all storage units REQUIRE IT. If I want to rent the unit I MUST take this insurance. I tell her I am parking a car there which is insured already and I do not need any additional insurance. We go back and forth at least 4 more times me stating this is bait and switch and it was not mentioned in my reservation and that my car is already insured so i do not need it. After she sees I am not going to pay it again she nonchalantly says so you wish to decline it. Well you just told me it was MANDATORY! Now I can decline it? Turns out not mandatory if you have insurance which i told her 4 times I did and turns out she scrolled right past the part in the rental agreement that gave me the right to decline it. Next after that is over. She says your total is $172.... wait a minute I say it is $25 Total move-in cost for special I have my reservation here. Oh so you don't want to prorate it? What am I prorating it is a month to month rental. Next it is now $48... Wait a minute where is my $25 "TOTAL" mov-in cost. Well you have to pay for that lock and key I nonchalantly handed you out in the parking lot. Scam ARTIST... CRIMINAL This Bait and Switch needs to be shut down and investigated by the state. The manager needs to be arrested as I believe it is a crime what she is doing by hiding the part of the agreement that gives me right to decline the insurance. She is fraudulently trying to make people pay for insurance they do not need. All this in the name of keeping there numbers up at any and all cost. Telling me insurance is MANDATORY and hiding the agreement part that allows me to decline is criminal.

It was my first time renting a storage and Casey was so nice and helpful. Thank you!!!!

Extremely helpful staff. Clean and secure property.

Very good service and very nice employees

Yolanda is very helpful n knowledgeable with the system n save me from all troubles of getting a storage facility

THANK YOU SO MUCH..FOR YOUR KINDNESS AND EXCELLENT SERVICE Ms.Yolanda!

Had the pleasure of dealing with Yolanda. There was a system error which deleted the reservation, but she was so diligent and professional and made sure to make things right. She was so respectful and made sure we had a good end result. Thank you!!

Yolanda is amazing and very accommodating. She is very professional and gets the job done right. Yolanda will advocate for you and ensure you get what you need. She is the best!

Rates are great and they work with you! Rosemary, one of the employees was super nice and very helpful.

Oh my god !! I never ever rented a storage before and miss Yolanda was such a pleasure to work with! Amazing personality ! She even called me when she missed my call. She is amazing employee would do it again !!! Love her

This location is absolutely amazing. I rented here a few years ago with Yolanda, and decided to store here again with my most recent move. She is very helpful, personable, and accommodating. 👍🏽👍🏽👍🏽 Great customer service and secure location!

This review is particularly about Yolanda, I had made a reservation at the wrong place far away and had gone to a Public Storage before being sent on down the road to this one by someone who didn't seem interested in helping me. Yolanda was so friendly and talked to me long enough to set out finding my reservation elsewhere cancelling it and offering me space in this location, even upgrading me which I am happy about but had no intention of doing! She was so nice it made doing this a pleasure and I am happy to know she is there if i need anything. She is a great hire and I'm going to try to hire her away from you when my company has an opening for her talents. Not too many around with her talent for service and communication skills.

So over rated.

Yolanda was great checking me in. Hats off to her !

Yolanda made it easy peasy... Thanks again

Yalonda very good generous and kind.

Yolanda was very rude. Very poor customer service. However, Vi was helpful and defused Yolanda aggressiveness. Yolanda has no business working in customer service position. Public Storage needs to provide additional training for employees on how to deal with customers.

Yolanda was the best help I have ever received Customer Jeremy Mills

Good people

Thravon was absolutely delightful and a wonder to conduct business with. If she was district manager then the front gate would work properly like it should; since I pay for it to work. She is located in fern park, florida.

The owner, Yolanda, is reretired from law enforcement and takes pride in securing your property. Just make sure to come between 6am-9pm because motion sensors will trigger police response if you walk through the open gate . I know this first hand becuase I walked through the open gate earlier tonight and was actually impressed with the immediate response of sheriff's reporting on the scene. The surrounding neighborhood can be sketchy at night but rest assured your property is safe.

Yolanda took time out to walk me thru the steps of handling my business so that I would not lose my belongings, she also offered words of encouragement in my time of need. At that very moment I realized she was more than a property manager but more of a person who trully cares for others. I will always appreciate that.

Thanks Yolanda for your great service..

Yolanda was the sweetest, most helpful lady I've ever had the of pleasure of working with. Would highly recommend!! (:

Ok place, s bit pricey...

Yolanda is a fabulous person! Yolanda called me prior to my apartment to let me know she was aware that I had an appointment and was looking forward to seeing me. Very helpful, knowledgeable and wonderful energy. Fantastic service.

Great customer service. Thank you Yolanda!

Excellent and great service highly recommended thanks Yolanda 🙏

Great service and extremely friendly! Saved me by staying a little late to check me in as well ❤️ highly recommend - Yolanda you rock!

Ashley is AMAZING! She was extremely helpful, attentive, and very knowledgeable on every aspect of the property. She was able to answer all of our questions and provide us with reassurance that our selection of storage companies in this location was the right decision for our family. Her customer service combined with the welcoming atmosphere was exceptional. We will definitely recommend this location to our friends and family.

Yolanda was a big help today

Excellent customer service

The facility is great and the customer service is awesome.

Everytime I speak with travon she is always helpful easy to talk to and she does it with smile.. she is always a joy to see.

Melanie was my manager and she was very helpful. There are two locations on 17-92 and I had some trouble finding the place, but once I got there, I was completely taken care of! She was friendly and the service was fast and accurate. Kudos.

Thravon was kind. It was Excelent service.

Thravon took excellent care of me. Having a difficult morning, it was nice to see a smiling face and with patience to show me what I needed to do to secure the proper storage size unit. Thank you, Thravon!

Staff is amazing and location is prime.

***UPDATE 9-27-2018 The district manager, Tarik, called back and apologized, they are reversing the bill. After the initial discomfort, we are pleased with the result and appreciate finally getting communication.*** We rented a storage unit after the passing of a loved one, we needed some time to figure out what to do with the belongings. Guy, the onsite employee, was great, very helpful, could not have asked for a more pleasant person to deal with. However, at a corporate level, specifically the regional manager, Jeff, has not had the courtesy to return a call, after I've left multiple messages. We know we signed a contract that says you pay for the whole month, we returned the keys on Sept 1st at noontime, they still charged $120.00 for a 10x10, not air-conditioned unit. We asked for some sort of discount, they have yet to return the call. I understand a contract is a contract, I understand they have to turn a profit, at least return the call and face it. They are not at 100% occupancy so our unit was not holding them up from renting a unit/turning a profit. There is a storage facility at every corner, do yourself the favor and find another one owned by another company

Amazing people. Staff is always nice and willing to go the extra mile to help.

Thravon was great!! Very Helpful and patient..thanks

Personal muy atento, respetuoso, y diligente.

jessica is the bomb, she was super friendly and knew her stuff.

I came to this location to buy a box to protect my tv. Cynthia had Great customer service . Helped me find what I was looking for.. thanks

Cynthia is AMAZING! She was extremely helpful and attentive. Her customer service is one of a kind and much appreciated from a customers perspective. The property was also clean so thats a plus!

My rental at this location was for only about 2 weeks . But if I must say during my two weeks Cynthia was outstanding . Property clean and GREAT customer service.. I recommend renting at this location .. thank you Cynthia

Staff is very helpful and location is prime. Clean facility.

Cynthia is very helpful .. I have storage at other facilility.. I would drive all the way to Cynthia's location to make payment because of her excellent customer service.

Great customer service all my questions and concerns were answered to my satisfaction

Staff is rarely in the office. Both gates to enter the units require you to get out of the car to use the keypad. Tight turning radius for box trucks. Expensive too.

i love their property manager cynthia. she goes above and beyond and her customer service excels

Chris was very friendly and I was in and out in no time.

Cynthia was AWESOME to deal with. I would drive further to go to that location. Other places were awful. She should be training people.

I just rented with Chris. Very awesome manager. 2 months in but works like a pro and such an amazing personality as well. All around the location is great moving in was a breeze. Unit was clean as well, property looked well kept up with also. I would always recommend this facility.

Great, easy, and safe. Victoria Brown is a pleasure to work with.

I came in to look at a space and Cynthia was very helpful. Great customer service!

Affordable and friendly, helpful customer service.

What awesome place to store, I recently went in to get information on a storage, your property manager Cynthia was very informative and helpful not to mention funny.

The positioning of the keypad doesn't make it very convenient to enter your PIN while sitting in your vehicle you have to exit your vehicle go to the keypad entered in then get back in your vehicle just a drive-thru. Seems like the staff at this location is not on the same page with how the process for rentals

Cynthia is excellent.. Every month she is very kind and helpful . I have been a customer since 10/21/2016. Property is always clean. Customer service is very important to me cynthia is truly one with outstanding customer service.. I recommend renting at 24328..

They find ways of making more money off of you (ex: they make you spend 20 dollars to purchase a lock).

Cynthia was great and has a awesome personality. Very clean place and secure.

Cynthia was super awesome . She helped me in every way possible. My rental expirence was satisfying .. I recommend renting at her facility.

Victoria Brown was lots of help. She explained everything thoroughly and asked if I had any questions.

Great location!!! Victoria Brown was very professional and made my visit easy!

Jennifer saved us time by testing size of unit; we picked a larger unit before doing paperwork. She helped us maximize value for cost. Her help was best part of an other-wise challenging day. Thank you!!!

Cynthia Quinones has been so wonderful. She helped during a stressful change while moving and made the whole process smooth and extremely efficiently! Thank you Cynthia!

Had an amazing experience Cynthia was extremely helpful. She went above and beyond to assist my family and I. Based on her assistance I've convinced others to rent some space as well.

Cynthia was awesome.. she gave me a variety of storage units to choose from.. she was very helpful... thanks . I recommend storing at her facility..

Cynthia was great... I recommend renting stoage at this property because she's very kind and caring.. she made sure that i left the with a clear understating , to me customer service is very important..

I recommend using location for storeing all and any of ur things. Cynthia was very helpful with everything..

Had a wonderful experience. ...would recommend to any of my friends

Cynthia was great, i had a very good experience when getting information on storage . I recommend renting at this location, if you do not find what your looking for ,Cynthia would take the time to search other locations until you are satisfied with price and location that will work for you.

Cynthia was very helpful with my storage experience, good Customer service..... Cynthia noticed me on property and made sure everything was good with my unit .

The staff was professional, helpful, and friendly. The unit was clean; The location convenient to get to. I will use this facility again when the need next arises.

great warm welcome and great service. Keyona was very polite and answered all my questions

Came in to this location and rented today and Jennifer was very helpful, I am going through a rough time, and she made me feel at ease. I definitely chose the right storage facility.

Your property manager Cynthia was simply outstanding and such a pleasure to have encountered.she is what our businesses needs more of,she was kind,attentive and very persistent that my unit would fit my families every need.

Cynthia was extremely helpful with helping select the perfect storage unit I needed. Her positive attitude and genuine helpfulness made my experience with public storage so much better. I give her 5 stars and will definitely rent from here again!

I LOVE this location!! Leanette is AMAZING!! As soon as we arrived and told her the other location size was too small, she automatically knew what size I would need .She explained everything clearly and professionally. This was an overall great experience !! I'm extremely pleased with this location!

Josie was very informative....with that being said, she gave a detailed account about the simple process of Public Storage. She had an awesome personality too!

Thank you Gilbert for all your help you are always friendly and helpful we have a storage for 3 years

Great service by Jennifer

Clean facility and great manager. Jennifer made the process easy. Oh and pretty good pricing too!

Leanette was a great help with answering all my questions about storage....just shopping around right now and soon will need storage......will come back here.

What a pleasure to do business with “Jennifer,” She is such a friendly, knowledgeable and warm person. Seldom have I seen an employee of any company which I have done business with be so conscientious. In addition, I had a small cut on my finger which she noticed, and immediately, she stopped what she was doing and did a quick search for a band aid. After she handed me 2 band aids-resumed right where she left off in our transaction. I’LL always do business with a company that has a representative like Jennifer.

Unit clean, accessible hours good. Jennifer was helpful. Fyi - get a lock at Lowe's down the street - cheaper.

Friendly staff. Clean, honest and helpful. Very safe.

As a long term client property manager is very courteous, friendly and professional.

Came in for information on purchasing a storage unit, never got one before, Leanette was very knowledgeable and made the process a breeze. Great customer service!!

Great experience. Staff is very knowledgeable. Walked me through all the items that I need when I only went for a box. Location is also convenient. thank you for your service. I will use in the future.

Mike is nice and friendly. Recommended me to a unit that will fit my monthly budget. Thanks Mike for your services

I went to visit public storage on Sunday to gather some information on possibly storing some of my personal belongings. Csilla was excellent and explained how to store my stuff the best way in the unit. I would surely recommend the location and Csilla's expertise to anyone!

Gilbert was very helpful with our move in .Thank you Gilbert

Went in to get some information the young girl with glasses was very friendly and helpful. Nice to go in a place and they are in a bubbly mood

Very helpful. I am shopping around and even though i didnt get a unit at this location. The girl there was super helpful and recommended another location that was closer to where I needed. Thanks for your help!!!

Leanna always has a smile when walking in to pay my monthly rent very helpful when I need help with something knows her STUff.very much a people person!

Good customer service..thank you..

Renting from public was quick. Good service

Leanna was over the top as a courteous ,helpful ,nice person and property representative. I will rent there again when the opportunity comes up. Thanks Leanna for your caring and extra help \\

Brieanna was such a help!!!! Great Customer service!!

Mike made me feel welcome and answered any questions i had . Looking forward to doing business

Brieanna provided awesome service and was able to answer every question I had!

Great facility! Leanna was very helpful with helping get me the right size unit!

Leanna was great- very personable and helpful. The unit is priced well, clean, and All is Good !

Thanks for all your help Leanna.

Had a good experience renting with them.

Jonathan is helpful

Cynthia was awesome! Very helpful!

my experience with Public storage was a very pleasant. i highly recommend this storage to anyone that is looking for a good deal. the manger Leanna she was a very helpfully person in give me the best deal for my buck. i am very please to do business

affordable safe storage!

I am happy to recommend public storage.Juan answered all our question to our satisfactory.We were impress with him.Thanks.

I have been to public storage at this location a couple of days ago, and would like to say that Juan gave great customer service. He answered all my questions that I needed to know. I recommend this public storage for help to anyone.

Jonathan was great. He helped me get a storage very fast, because I had one day to move out of my apartment. The storage unit works great, and the property is clean. If you need storage come see jonathan and the team here, they will take care of you!

Leanna was outstanding and the property was well maintained.

Thank you LeAnna for your wonderful customer service! I just needed a quick quote and you helped me get out of there in 1-2-3, all with 3 screaming kids! You are awesome. Thank you!

Juan has a great customer service. Clean property. Would recommend to anyone in the future and will definitely come back.

I had a very good experience with public storage. The associate Amanda was very helpful in choosing the correct size and price I needed for my storage needs. I highly recommend using public storage.

Leanna helped me setup my storage unit. She seemed to love her job and made my stressful day a little more pleasant.

The young lady behind the counter was very helpful and friendly even though I was being a real pain. I'm pretty sure her name was Leanna. They need to give that girl a raise. Overall, a very good experience. I'll highly recommend this particular storage facility for anyone.

great place to store my belongings. The staff are amazing!!

Had a great experience, I came in and got amazing service from leanna. I had inquired on storage information so that my mom could rent one and she was very informative, courteous, and patient. Very pleasant and a great outgoing personality.

Leanna is the best. Loved my experience here. Will tell my friends all about this store! Highly recommended!

I have been using Public Storage since forever.. since 1995, off and on. This location has one of the most pleasant managers working there. Leanna is always on property, it seems... She is very personable too!! I am so glad I have her as my storage landlord!!

Jose is an expert on feel the customer appreciated.

Nice management

Clean property and nice workers

Leanna is beyond awesome! She thoroughly walked me through all the steps of renting a unit and even offered some other ways to pay for rental of the storage unit. She was very helpful! 10 Stars for Leanna!

Leanna is always helpful when needed and always has a bright attitude! I've even seen her deal with rude customers in a friendly manner!!! I always appreciate others who know how to treat people properly!!! Nice Job!

I could not be any happier with the service I received while a tenant at public storage fern park very leanna was very courteous and helpful every time

Great service, leanna was a great help too

I have rented storage space from this company in the past in different locations. They have always provided good service but this site is outstanding. The reason is the professional, friendly and personal care by the property manager Leanna. She is so good that I actually drive pass 2 other Public Storage facilities because of her. What a great combination: Public Storage AND Leanna!

Leanna has good customer service skills, she keep the place clean at all time, good reliable person

Excellent service with a lively employee!

Mike was great

Great place to store, never had any problems ..the price did start to rise after awhile. Great experience

Very friendly staff...great facility

I've been with Public Storage 5yrs going on 6yrs & I've had to make only 2 moves since I've been here in all that time & its hands down the best Storage Facility I've ever stored at throughout the entire east coast . I will recommend a friend even a foe to store here because the staff the place are all very well kept ! No matter how many places I've traveled I've Live not once have I ever had to worry about my belongs also even through ruff patches in work & I needed extra time this Public Storage never just threw my years of loyalty away they worked something so that I could stay a long time loyal customer so Thanks to all Owners /Staff & Property Managers From 2009 til 2013 present You've kept my belongs safe ; )