Tria es una persona super professional , amiable, y con super packed is para communicarse con nosotros en español ! Mi mujer y yo estamos super felices que Ella mos atendiera! Realmente recommendable 100%.
Tria is a super professional, friendly person, and she is super packed to communicate with us in Spanish! My wife and I are super happy that she helped us! Really recommendable 100%
I had questions initially and there were some issues. However after speaking to Manager Donna, I was able to finally get things resolved and everything moving along properly. Public storage on sample in Coral Springs.
The rep at this location was very nice she gives very good costumer service.she is very pleasant and cheerful.
Tria was amazing. Thanks for your help.
Thanks Claudette for referring us to Tria at this location. Teamwork makes the dream work.
Thank you Claudette and thank you Tria team work makes the dream work.
Chris at Public Storage in Coral Springs . Chris Was More than Helpful...He was Very polite and He walk the extra Mile For Me..I Will Always refer Public Storage..Thank U ❤️
Tria was the best, she help me and direct me very well it was better than I expected
Tria is great very professional, courteous kind very helpful
Fabulous people work here, such an easy experience
Excellent customer service from Trial! She is literally God sent! Answered every question I had
Tria and Shon were helpful.
Tría and Dashon are very helpful and this is the best PS team ever.
Donna is so friendly and accommodating. The place and clean and affordable.
Donna was very friendly and extremely helpful. Answered all my questions professionally.
TRIA & SHON were Perfect in Spending Time to Show me and help me which Unit they would recommend for my Needs.
Visited several other Storage Facilities and found the Best right here at Public Storage in Coral Springs.
Donna was extremely helpful and knowledgeable during my move in process. She answered all of my questions and helped us feel confident in the size of our unit.
Tria Was very helpful,kind and professional 5 stares
Tría was very helpful and professional she helps me and my dad to get our storage unit thank you for your help
El Sr Daniel Valencia fue muy amable y extraordinario con su atención, inmediatamente nos proporcionó su ayuda, y nos orientó con respecto al espacio necesitado …
Janel was excellent with her customer service I could recommend anyone to her nuff love janel
Great customer service thankyou
The best customer service are Gabi and Daniel, thank you for your help!!
We need more Daniels in the world. I think without him, this storage wouldn’t be the same.
Best customer service I absolutely love this storage definitely recommend
Estuve en el día de hoy por el Public Storage #12123 y el Sr Daniel Valencia me atendió con mucha amabilidad y super simpático y muy profesional!!!lo recomiendo 100%
Make my life easier and cannot be happier. Daniel has tremendous respect and customer service skills.
Good servise, Gracias Daniel
Exelente servicio, muy amable Gracias por su ayuda
Daniel behind the counter was kind and courteous. I had questions as to which unit to secure and he answered everything for me to get the right space. Clean, secure storage area.
Daniel is the best customer service' thank you for your help señor
Amazing customer service! Super friendly staff!
I came into the public storage on Saturday to get a unit because we are moving on the end of the month and Shon was very helpful and he walked me through what I need and reassured me on storage size for my things. The grounds are well kept and your bathroom is very cleaned which I was very shocked being it’s a storage place but clean to the point I was very comfortable. I got the size I need for the end of the month and this young man knows what he is doing and was so professional and I truly thank him for helping me being a elderly old lady with what I needed for these movers . Keep up the great work young man.
Employers keep this type of professional employees at your stores, as he is an asset to your company. I really appreciate the professionalism.from Shon. He was very caring and courteous to me being a senior citizen I didn’t expect that from a young person.
Patience is a virtue and Shon has a lots of it.
Donación was the best! So proactive!!!!
Good experiencie,good attention for shon,l recomended
Came in to take a look at a 5x10 for something i wanted to move out of my garage next month and the service i got here i didn't expect . Tria/ Shon were very helpful and showing my multiple units helping me with size and Customer Service and skills they had i had to write about. They never left anything unanswered and helped me figure the right size for next month . Not to mention the location is very clean. They will see me next month and i wish all my service were like this!!! i don't write allot of reviews but when i have a good encounter i would like people to know. See you guys next month
Tria and Minkah are great, fast and efficient service !!
Me and my uncle having been needing a storage these past couple days and Tria has been a great help and great customer service skills we appreciate it very much.
Tria is the best employee and helpful
Donna is the most helpful person in the storage business. She is knowledgeable, kind, and the most wonderful person you will ever meet.
I love this place. When I reserved my space online I came in and met the lovely Donna who is a true gem. She is so nice, knowledgeable and professional. I was in my space in a short few minutes and even rented a second unit the following month just because I was so impressed with the cleanliness and ease of it all. I am a very happy customer!
Donna is awesome and great customer service.
Donna has been a great help, she is friendly and great person
Ms. Donna was very helpful and had great hospitality. She helped and made things very easy for us and a quick process. Thank you again
No alquilen aquí está gente son la más ladronas que pueden existir
Tria was very amazing. Great customer service.
Rats and their insurance will give u up to 250 reimburse you for what the pest destroy .Have scrappers using units for trash .Front desk employee is great she’s nice she’s the one star.
Tria and Carla are Awesome!!!!! These young ladies treated me very good. Took their time and explained everything. Really appreciate these two people who made my visit pleasant and I will be doing business with them. Thank you
Update Shon is very professional and did a great job explaining things to me that I did not know. Had to give the young man his respect he was very professional. Thanks again.
I will give them zero stars if there was an option. I started with $249 rent and they increased to $500 in 12 month. They increased rent 2 times. The first increase was around $175 a month within 3 months of renting. When I called the customer service they said they increased it because they can. Contract says it.
Tria helped me and was very helpful
Yesterday was the best experience that I ever received at location west sample Road From employee name Janet she was very polite have great customer service explain everything from top to bottom always smiling she just the best anyone needs a storage unit look for ms JANET you would never be disappointed at all
Thank you for your excellent service. Tria and Noel were great. They are very friendly and help me with my storage needs.
Ms Middleton Was very professional I had anxieties, but she is all that by giving me all the information I needed to store my belongings. I definitely will recommend family, friends and strangers. Great Customer service thumbs up
Tria was great and polite from the moment I arrived very professional I am very satisfied with this location
Tria is excellent. She is very professional.
Tria is excellent and she needs a raise for her hard work and dedication for company. Highly recommend her!
Great customer service Tria helped me she was amazing and super sweet will continue to do business
Brianna gave excellent service. I was very happy with her and how she helped with the app download.
As a repeat customer, I have had many positive experiences with Public Storage. However the mgmt at this location routinely makes errors. One cannot trust their availability nor expect follow through on promises. I am unsure where the problem lies but it is systemic.
I was treated polity and with respect. That is appreciated however, a business must deliver not just be kind.
Exelente atención de la dama tria gracia
Thanks to Claudette for an exceptional customer service. Her attitude is very pleasant. She has a great sense of humor which makes you trust this place. Thank you public storage for hiring people like her. See you soon Claudette !
Claudette in Coral Speings was very nice to us. She went beyond a great service. It is not common to find a good customer service specially on a Sunday. Very professional service. Thank you
Safe place. Big units, dont leak. Love the access system using the public storage app. Works great.
Very expensive, keeps raising the rental every few months👎 a pile of garbage in the isle were I am renting is still there since 2 months, zero service. I do not recommend until management will seriously “MANAGE” this place
I have had public storage before and it was a great experience, this time around it was even more of a pleasurable experience the lady in the office Donna was very accommodating walk me through the steps and made the rental process simple.
Donna is awesome she helped us so much and made the process seamless!
First time here to pick up a unit and I was very impressed with the professionalism at this facility. Great facility with great employees!
Thanks reshma you are the best
My name is M. Simon, the agents were very professional, all my questions were answered, direct me with every step from beginning to the end.
Carla and Donna are amazing! Great customer service!
Carla and Tria were so professional. By the time I came in to the door, they both stood up to welcome me. That was my first experience with Public Storage. I could tell you that was an excellent experience. They took their times to answer my questions and concerns. I would be very happy to refer other people to that specific Public Storage. Keep up the good work!
Tria was super helpful and very patient
Tria provide excellent customer service. She needs a raise.
I want Tria to be recognized for her efficient performance of her job and her pleasant personality. She has been very helpful since my first encounter with her in September of 2022, when I rented my first storage unit. She is the reason I will recommend this storage facility to others.
Regards,
J. Balmer
Tria was the best!! Highest compliments to her and her awesome facility! 5 stars!
Customer service was really helpfull representative tria,,,
Go see Tria & Eric
The clerk's dedication to ensuring customer satisfaction was evident throughout my visit. They went above and beyond to make sure I was comfortable with the terms and conditions, and they even provided some useful tips for maximizing space within the unit.Overall, I couldn't have asked for a better experience at Public Storage. The clerk's outstanding service, friendly demeanor, and expert guidance transformed what could have been a mundane task into a positive interaction. If you're in need of storage solutions, I highly recommend seeking out this exceptional clerk Tria & Eric for a stress-free and enjoyable experience. 8/24/2023
Tria was the best manager at this location. Ask for Tria when you come rent. She will get you right!
Tria was awesome they are very professional and helpful
It was great, Miss Tria was very polite & made sure I understood everything . Ur staff there is great. Nice clean safe place to have ur belongings in storage. We're glad to have chosen Public Storage until we find our forever home. Thank You 🦋🤗🦋
Very kind and courteous staff. Very professional.
Tria was helpful with my storage unit. I recommend her.
Tria was wonderful to deal with, very knowledgable, and courteous! A genuine pleasure. All public storage locations should have a Tria!
Tria was fast and efficient in providing customer service. knowledgeable and patient process was easy for checking thank you for a great experience
Tria was exceptional at helping me get a space. Would love to see more people in her position. She explained everything perfectly.
I came in with a question about the storage unit and Tatiana was very helpful and answered all the questions I had. She had a great attitude and I will definitely recommend people to come to this location due to the outstanding customer service I had received.
Horrible experience. Avoid this place
Bertina was awesome she helped me and my friend with all our rental needs. If I could I would give the store 100 stars
The girls here are awesome and extremely helpful. They are friendly and funny and make sure you have a great experience. 10/10 from me :)
Great customer service Quickly showed a unit to me Professional and clean
Good spaces
EZ access and secure
🪷
I want to thank Tria for helping us with moving today. She's great. Thanks Berlinda as well.
Tria and bertina was very nice and professional
went to get an small unit Tria helped me out, she was great showing me the facilities and how to use the app, she's the best
Bri was awesome. Outstanding customer service. Much appreciated!
Brianna was very helpful when I needed help to get my gate code
Brianna was very nice and helpful
Front desk lady with dreads that works on Sundays horrible customer service. Always texting whenever a customer ask her a simple question always attitude for no reason. We lived here in Coral Springs 10 years never experienced this kind of behavior. Unacceptable, unprofessional poor customer service!! Never again at this location.
Person at the front desk was rude twice. First time she was too busy on her phone to answer questions with out an attitude. The second time she got upset cause I could not find my spot. Attitude all day. I went up to the coconut creek one and the lady there was nice and helped me out. I don’t recommend this location unless you want attitudes.
Tría was awesome. Helped me and answered all my questions.
Loving Trías customer service!!! Awesome! I will use them over and over again!!
Brianna was very nice and helpful
Tria was super helpful and a joy to work with. She guided us through the whole process with a smile and had our interest first every step of the way.
Brianna was very Nice and helpful
Tria is amazing! She helps us always! We've been through alot for the past couple months and she's been nothing short of an angel. Thank you Tria! They need more people like you everywhere! God bless you! Great place with great staff. Highly recommend this location, as long as Tria is there.
Tria was very helpful and patient with me today. Tria made my day. Tria is an asset to this company and hopefully is shown appreciation.
Brianna was very helpful and nice
Very good people Briana nice
Always clean great location
Price is high and they don't have a single garbage can dumb
Patrick was great with getting me the right space
Worse PS location
Mgr Tracy Ireland needs to be fired
Dunned my phone while I was sick
I have bad heart
My lawyer explained it
Yet these a**holes kept calling
When I paid they had illegal 40% late fees and illegally destroyed my property cutting my lock
Do not use public storage
They suck
I drove an hour to put new lock on, they claimed to be open that day until 5pm
I got there 4:30pm they were closed
So much stress I had big cardiac event at the place from stress had to call paramedics
I'm suing you Public Storage
Illegal fees 40% late fees
Illegal cutting lock
Dunning calls
Forcing handicapped person to drive an hour creating cardiac event
See you in court
I drove
Secure, professional, and courteous service.
Tria is good costumer cervice
Sadly the company policy has changed, and they charge you for a full month even if you’ve moved out of the unit using your code to get in and out…. They protect themselves by apparently putting it in the lease agreement. I rented with the company for over 10+ years in the past just haven’t needed storage lately, needed it for a month, and this is their position. the schemes these companies are coming up with to take money from people is pathetic. lose a loyal customer to make $100 on an empty unit…
Try the mom and pops right behind or storage a block west, great customer service, won’t try and rip you off with gimmicks…
Tria was amazing and super helpful
Tria was very helpful gracias
Tria was so nice very respectful & she performed her job duties very well I appreciate her so much
I have just arrived to this Public Storage place with my father and older-brother on a very tight deadline of moving day (as stated by our landlord, we have to move by "sunday the latest", so you can already imagine) and you'd be surprised on how much of a BLESSING it is to be welcomed by one of their in-person representatives at the time, Tria, is! A very down-to-earth soul who carefully advised us throughout the storage process with such patience, as well as going out of her way to reassure our nerves despite the on-going tension my family and I have! Now, I can go on a whole tangent about how well MY service has been, but to cut this short: I HIGHLY reccomend for you- along with your family- to see it for yourselves.
And if Tria reads this review, I'd like to take this short time to say thank you for your wonderful service, may GOD bless you, your family, and your future forevermore! 🤗❤️
Thank You Tria for friendly accomodating us this morning. It's fast and explain to us everything.
Tria was an awesome help renting two units. Thank you so much!
Tria is so excellent, she so fast
Tría was beautiful like always!!! Thanks for your help.
Excellent customer services.
Tria and Corneilra were great help. Thanks
Tria and Corneilra were great customer service and helped us with our storage needs.
The best management and staff by far. So happy I’m renting a unit here. Professional and polite -when I was not.
Tría Came to the public storage garage doors there and Tina was awesome she made sure she called me to let me know before my payment was due greatly appreciate a good job thank you very much highly recommend this facility for anyone
Thank you for your help. Tria is so helpful. Iike you guys were cheerful and very cool!
Tria and Julian major help thank you guys!! Been here 30years
Marcela was very informative and helpful with the whole storage process.
Go see her if you need storage!!
I like her, she's the bess....Marcela for life
Great experience, very professional and very clean facility. Ask for Tria for excellent customer service! Looking forward to continuing business! Thank you!
Marcela was fantastic! She helped me move out with grace and no hassle at all. I reccomend her highly to help you with all your needs.
Tria is very great and she helped me find the right size for the best price and very well to detail
Marcela was great I am so happy for the service she gave me
Thank you so much beautiful marcela
she helped me out very much public storage app
Fantastic help from Tria!
We are so grateful to Ms. Tria. She was a delight! She took care of our concern in just a few minutes with a smile on her face the whole time. Thank you Tria.
Marcela she
Is excellent as costumers service
And Julian
Marcela was very helpful and provided a great customer experience.
Thank you Marcela for your help greatly appreciated. Thank you Public Storage for finally locking up those carts
Tihanna and Reshma great service
If I could give zero stars, I would. I usually only like to give positive feedback, so this complaint is very rare for me! I have a unit inside on the 3rd floor. Almost every time I show up after loading my car with stuff… there is no cart. Apparently now you have to sign it out at the office. Which means…. Park at office, walk across the property with the cart, and all the way to get your car, and the same when you leave. Not only that, but 9 out of 10 times I’ve come, the elevator is broken. Again… I’m in the 3rd floor! You are NEVER able to speak with anyone, and no one is ever in the office. I will be removing my stuff and finding another storage place ASAP! Also… I’ve called them about this, just to be completely ignored. Of course I had to leave a message, because no one will ever actually answer the phone. I am so upset that I had to move all my stuff in and now out again… that is IF I can even get to my stuff!
Tria was super amazing very helpful 5star
The area is super dirty also needs renovations dents all over place they have humidity also the car for you to be able to move things are not available without giving your driver license so if you come like at 630 you cannot use the car because is no one is in the office why is this place rate so high ? Service at the time of sing in was ok
Marcela helped us with everything made my move very easy
Thank you Marcela, we have been unhappy untill you came in.
Marcela was very helpful. She made everything so easy.
Experience was exceptional.
Both Marcela n Tria explained everything cery well
Marcela and Tria have been awesome better then Miami!!! :)
So Far I haven’t used the storage units long enough to give a full opinion but I will say the process is much easier than you think, by the way one of their employees named Marcela.Like the persistence though.
Jan and Tria where very helpful looking forward to my belongings being safe and conveniently located.
Marcela, Brenda, and Tría were great! Very helpful and friendly, I highly recommend!
Tria marsala and Brenda was a good help , very good customer service
Brenda and Jan are so sweet and helpful with helping me move. Tria was also great answering all my questions. I highly recommend this location
Jan and vrenda were great when i came in to get a 10'10. Fast and smooth rental.
Jan and Brenda were so helpful and professional. They made the process easy.
Jan and Brenda were wonderful.
I came in for a 10x10 and Jan and Brenda were amazingly helpful.