Public Storage Self-Storage Units at 2431 S Orange Blossom Trail, Apopka, FL

Carl was very helpful, thank you!

Carl provided great service!

Carl was awesome!

Carl was very attentive in finding me a great price on a larger space.

Carl was attentive, knowledgeable and kind. His customer service skills are awesome.

Tenoa was awesome, super great customer service.

Carl was great with his service!

Carl helped with my reservation to get a great space!

Carl was great helping me with a space, awesome!

Carl was busy, but very informative.

Great hospitality muy linda la señora reconmendado

Carl at Public Storage is an absolute gem! His level of assistance is unparalleled and I cannot stress enough how highly I recommend his services at this location.

Good

Staff is super nice and knowledgeable.

I Love my storage location, clean and nice workers,recommend to everyone

Very clean, nice staff, good prices. Would absolutely recommend

Shaqora at public storage is so knowledgeable and patient. Loved her customer service.

Great service and location.

Carl worked hard to get our space!

Shaqora is very helpful and knowledgeable

CARL WAS AWESOME. REALLY APPRECIATE THE HELP!

Shaqora is the best person she was able to help us rent a unit for me and my girlfriend..we will definitely be renting from this location again

Best customer service ever! Shaqora was so nice and really seem to care about everything. So happy I chose this public storage.😊

Love the experience

Love this public storage location and the price is right , the staff amazing and have great first month specials

Thought by keeping my stuff inside the climate controlled part would keep the bugs and rodents away but I was wrong and the insurance is worthless we have to pay 100 for the insurance claim and they will only cover 250 so it will be only a hundred and 50 dollars. Unfortunately all my medical supplies and stuff are inside.

Great service Carl was excellent 👍👍👌 Thanks

Great service!!!!!

Excellent service from Cece

Carl was of great help and took me to exactly what I wanted.

Shaqora was awesome glad to know my things are in good hands !

The staff was excellent. He showed us options for our needs. We also received a great rate.

Carl thank you for taking. I appreciate it.

Shaqora was awesome ! Best!!!

I had a great experience with one of the worker's at this location. He took time out to help me find my cell phone... which everyone knows you got to have your phone! A special, thank you to Carl! For your awesome customer service, and going above and beyond your job 😊

Carl was really helpfull, got a great deal.

I had a very pleasant experience getting my storage unit. Carl was very helpful and very professional.

Damian and Shaqoria are so nice. So helpful. Clean location. Safe location.

Carl was great. Answered all my questions and made getting into my unit as painless as possible.

Carl was great to work with!

Carl was very nice and helpful.

Carl was awesome to work with. Quick, efficient and Knowledgeable to help me decide what size unit worked best.

Carl was very helpful and informative as always. Would highly recommend this facility. Even if choosing between the different facilities from public storage if possible I would pick this one!!

Carl was very friendly, knowledgeable, and thorough when I made a contract for a small storage. Would recommend this store!

Damiala is the best one:)

I Am very happy to be here, and will be moving out over here from U-Haul in DeLand, recommend to everyone needing a space

Updated Review on 2/4/2023: Pros: -Renting a unit was easy enough to do online, from selecting a unit to signing the contract and making the payment. -You can access the gates, doors, etc with an app on your phone. This is a nice feature... just make sure your phone is close to the access point. Cons: -They no longer offer 24/7 access, which is inconvenient for people like me that work late hours. -You are also required to buy renters insurance when you reserve online. Be aware of that when renting, as it was an additional $15 per month in my case. You can, however, cancel the insurance if you choose to with the office. -Access hours: the gate is locked at 9pm. They will email and message you if you are on property close to closing time. I was at the gate and exiting at EXACLY 9pm. In fact, it was still 9pm when I got to the stop light! I still got the message. This was on my first day at this location.

She's been very helpful polite and courtesy very very helping five-star

Very friendly & affordable

Manager Carl was very helpful in my transfer of units. The staff is always there to answer questions or to help. The grounds are kept clean.

A little pricey, went from $60 a month to $120 but it's better than the Christmas tree rotting in the heat of the attic. I've used them several times. I use the app for entry but some people honk at me to get out of the way. Maybe they don't know about the app.

Damiana gave great service. She was very knowledgeable. This place looks very secure and clean.

Love this location

Sitio seguro, confiable para dejar menaje guardado

Damiana gave us great customer service. She helped us resolve all questions

I have rented here for several months and and Carl is very helpful evrytime I have any question. ***** 👍

Carl helped me with my reservation and got me a great space at the right price.

Carl was a big help getting me a storage space for me

Carl was very helpful! Explained everything to me in detail and helped me select the best unit that fit my needs

Carl was a great help! Veryyyyyy Awesome.!!!!!!

Carl was friendly and knowledgeable.

💯 % satisfied

The best service ever here at this location, very clean facility and it's big location

My Friend helped me find this Storage place in Apopka and got a Rental truck close by. At the Public Storage in Apooka my problem was about the carts. After speaking with Rachel one of the District managers she explained everything a little better. So I''ll say to all of you who's reading this Post, in all thy getting, get understanding.

Gestión servicio altas.

This storage is very nice good prices also , come here to rent for storage, customer service is also superb!

The customer service here was amazing! CICI helped me and my family out with our storage units and she was a sweetheart! Went over all the details very carefully and took very good care of us! I would recommend this public storage to anyone in the area. Thank you again CICI!!!

Carl was a great help! Recommend you see Carl.

At the end of a solo move that was supposed have help on after u haul disappointed me one service that actually showed there with was public storage at Connell helped me move when I was exhausted as hell great place kind people.

Thanks so much for your help and can't wait to see you at the pizza party Connell!!

Service Was Great Fast & Efficient...And They Worked With Me On My Move In..Coming From Tennessee

Cee Cee did a great job today with helping me get all settled into my new storage unit in Apoka, Florida. I rate the customer service 5 star service. Thank you Public Storage for your great service and well trained Representive Cee Cee

Carl and CeCe were Simply AMAZING!! They made sure this experience was very pleasant

I had very good service today

Clean and the employees are the best

They are excellent. But too expensive so I vacated today

Nothing ever works right here. The gates, the doors, and the phone app only works 50% of the time. You can see in my attached photo that the main gate has been shut down for weeks now with no sign of attempted repair. Place is run by lazy people.

Very sweet and is good with communication

Above average for a storage facility. Cici and Carl are nice people.

Excellent service from CeCe, nice and clean storage,

Cece and Elmer were so kind and professional, reviewed all pertinent information, answered all my questions and made my contractual process a breeze. Our unit is an interior unit, the layout is easy to figure out after the first visit, the facility is very clean, the unit is clean and the climate control is great if storing nicer furniture. Looking forward to move-in and storage here!

Carl is awesome.....very kind!!! Appreciate having met him in the office 2day......

Great customer service and the staff is always friendly. Would definitely recommend using this storage location!

Great customer service

Manager Coral is really respectful and helpful i highly recommend this storgae.

The local on site management team has been great. We ran into a couple issues with billing that literally took a couple months to resolve and I had to apply a bit of pressure up the food chain. In the end, the issues appear to be resolved. The one piece of advise I'd give is make sure you ask lots of questions about their billing procedures and CC policies. Especially if you use "auto pay". Area management did follow up to after resolution to make sure I was good to go. Much appreciated.

Carl was very courteous! Thank you

Carl was great in accommodating for my needs, he was also very polite from start to finish. All of my questions were answered and the process went very smoothly. Highly recommend!

Carl and CeCe were amazing with setting me up with my new unit today. Definitely recommend!

My experience was great!! Thanks to Carl!!! Highly recommend this place. He went above and beyond to assist me

As I was tending to my unit today I was approached by the district manager and was informed she had been trying to contact me about an issue I had been concerned with. She explained to me how everything works as to my concerns and also informed me she had made some adjustments as to my inquiry. I feel she went above and beyond to make sure my concerns were addressed and compensated for. Thank you Racheal for taking the time and effort to make me feel valued as a customer..

Amazing. Use daily

Cecelia was friendly and knowledgeable about my storage needs. Facilities are clean.

I rented a unit from public storage for a few months. The experience was great closing out the rental was nice and easy. I do recommend this storage rental

Its nice being to open a gate with just the mobile app! Staff was very friendly too.

Carl was great!

La persona es muy amable y tiene un muy buen servicio

Max & cece are amazing help. Mucho gracias

This is the best place to store your belongings! Carl was very helpful and informative. I would give him 5 stars as well!

CC was a very helpful associate and was quick to get in my unit ready for me as fast as possible. I recommend this place to anyone looking for a storage unit

The experience was quick, efficient and enjoyable. Rachel's customer service and helpful attitude were refreshing. She is a Superstar!!!!

Tracey was a huge help setting us up with a storage unit! Excellent customer service

We had a great experience with Connell. He was was up front with us regarding options and was willing to show us different spaces to fit our needs. Thank you!!

Went to the Main Street location and Carl was very polite. Also help me price storage units even though it wasn’t at the location he was at. Found one that was in my budget and sent me to another location.

Tracey is very nice

Carl was so very helpful, very clean, nice area. Will recommend to anyone.

Tracy and Val really went above and beyond to be helpful and informative!

Mr. Carl was wonderful as a customer service representative. Very helpful and Ms Judy also. I'm amazed with the service I received. Thank you Public Storage

On today Carl stayed after his work hours to assist me. I forgot my new gate code, the gate happened to be open, that's how I got in, or I would have been in some serious trouble trying to get out, and it:s the weekend too. Thanks Carl!

Great service

Thank you so much mr Connel you made my day today!! by very nice to me , you have a great customer service and you did your job well done. Thank you public storage💯

Elmer was the cutest and most helpful with my first storage rental experience.

Carl was very helpful and courteous the customer service at Carle provider is one of the main reasons that I will stay with Public Storage he's awesome

Returning customer! I had a great experience with Carl! I reserved the wrong style unit online and he helped me get the right one I needed when I got there with no issue and with a great price! Good customer service even Elizabeth remembered me from when I had a unit there a year or two ago!

Elizabeth and Carl are the greatest! I've been storing things at this location for almost 2 years and have always experienced exceptional customer service in person, over the phone, and online. One thing that amazes me is that I never find dust on my boxes! They explained to me that they are very diligent to replace their filters regularly in their climate controlled areas. Keep up the great work Public Storage South Orange Blossom Trail!

What a lifesaver Carl W. was, trying to move long distance - he put me at some rest, making the process so easy.. Thank you for all your help !

The facilities are excellent and the service provided by all of the staff and especially Elizabeth is exceptional.

Elizabeth was amazing! She went above and beyond and helped me and my family with renting a storage space and making sure we understood everything! Your organization is so blessed to have such a warm and kind soul!

Pleasant, quiet and secure

Carl is a wonderful guy!!! ☺️

I’ve been a customer almost 2 years . I’ve always received good customer service. That said, after returning from a years long time away the associate I worked with Carl went above and beyond to help me. Of course my belongings were as I left them. Great Outfit. No complaints.

Yes i have a storge that is behide and i need to pay it ive been sick and a death in my family my son got kille

Great customer service! It was a pleasure speaking to Elizabeth. I always feel more than welcome when I come to the office. Very pleasant people!

Elizabeth was a great help! She help me with all of the pricing and the size for the unit, overall the experience was really great! 👍🏿

Great experience and with connell

Yo tengo la mejor experiencia con public store son los mejores recomendó a cualquier amigo o familiares el servicio es excelente y los precios.

Good prices, cleqn facility, helpful front deak employee.

Excellent experience checking in and moving stuff in same day! Kept very clean! Just wish there was some lighting inside the storage unit, it's very hard to see once your inside.

Very knowledgeable and helpful Got me a great unit Connell was awesome

Connell, good customer service form connell

I love Elizabeth ! She was very helpful providing information over the phone so my bf and I could make the right decisions on unit sizes. She helped me w making a reservation and I am so happy w the customer service. She made the process easy when I felt stuck and rushed to find a storage. I will definitely recommend to friends.

Checked into the Apopka, S. Orange Blossom Trail, Public Storage yesterday. The attendant, Linda, was very helpful and pleasant. The storage facility is large, clean, air-conditioned, and new. The parking/loading area accommodated the large, 18-wheeler truck that brought my stuff here from out of state. Highly recommend this storage facility.

Amazing managers(Elizabeth and Rissa), highly recommended storage facility. Love this place, very easy going and great communication with tenants.

Linda was an awesome site manager. Very patient, friendly, and professional. All my questions were answered accordingly and she helped to make me feel comfortable with my moving my stuff in storage. Fortunate and happy to have found a unit.

We were the first to rent in the new, climate controlled building. Only open 20 mins! Clean & cool (70 degrees). Connell was extremely helpful and friendly. 10/10 recommend.

Connell is very professional and has excellent customer service. One of the best storage personnel I've had the opportunity to meet in my 25 plus years of using storage facilities.

Love coming to this location! Elizabeth is amazing, she has great customer service and puts a smile on my face! Makes me feel welcome every time I come!!

Elizabeth is great at customer service. She made my day. She made me feel happy and makes me want to continue to rent at this location. I was thinking of leaving until I meet her today! She is a fantastic person. AMAZING!!!!

Linda did a great job and it was quick and easy getting everything done.

clean, polite, friendly and very easy . The manager on h a nd did such a great job with my transaction, and others that were coming in to pay.

Jenny at the front desk was amazing at accommodating us to help find the perfect unit that we needed!!!Would totally recommend this public storage to anyone who's in need!! ~Alexandra Butts ~

Gari, Amy & Natalie were very helpful with my storage unit and help me with more security-related problems that I had they helped so much thank yous

Connell was very helpful.

Jennifer is the best great customer service and very knowledgeable about the property

Jenny is always helpful!

Fast sevice honest company & At a very low honest price & very adequate information about there policy access in there property & security cameras insurance on your property also damages as well seems to me The owner cares about there company & there customers!!!!!

Very friendly staff

Jenny makes our visits here great. She is very helpful and knows her stuff. Pleasant lady. Keep up good job and Ty for being happy and pleasant customers love great happy service specialist.you are very people friendly. Ty so much for your great customer service

A customer came in my Property n Louisiana but her unit is at the Property where Carter works.Carter and I worked together untill we were able to resolve the issue. A Great Team Player!!

My experience with Jenny at the Public Storage at this location was very painless and a pleasant experience! She was very helpful and knowledgeable. She displayed professionalism during my time on the property and answered all of my questions. The price for my storage unit was a very good price. Thank you Jenny

I am very glad to say that Jenny has gone out of her way a couple of times to work with me because moving is hard and there's always some complications to solve some of my problems and make my payments easier Thank you very much

Jenny was a tremendous help to my wife and I. We were skeptical to start with. She made us feel comfortable with our new storage unit. We would definitely come back if we ever need to rent another unit.

My experience was very good at this location. I have rented from others and the customer service here was great. The manager Jenny was very helpful, considering and patient.

Jenny was amazing. We had an issue with our reservation but she went out of her way to find a spot for us and the best deal. We were definitely fully satisfied

Jenny was great! Super helpful and went can tell she goes above and beyond for every customer

Excellent service!

The service was great she help me with everything I need . An I glad to have her

My husband went to look at parking spots since there was one available online. CeCe helped it out and she was absolutely awesome! Took the time to walk all the open parking spots and answered many questions. She was very polite and an absolutely pleasure to deal with!

Key pad not working waste of trip

Nice

Elizabeth has made this location a better place to store at she is friendly very informative and has excellent customer service

If zero star rating were available, or negative stars, the review would be more accurate. I went to move my things out of my unit after keeping my furniture and personal items for four months. I walked into my unit to find my items had been destroyed with flooding. Evidently, the buckets used to capture the air conditioning condensation are not maintained. The bucket had overflowed over my unit, destroying my living room furniture and personal items. The manager, Elizabeth, did walk to see the unit or apologize. She stated we should have purchased insurance. In addition, she divulged other units had complained of of the issue. We were not notified that our unit could be flooding. She said the best she could do was write an email. I called the district manager, Mr. Korts, who said there was nothing he could do although it was their negligence lack of refusal to empty a water bucket which ruined the majority of my items. I will NEVER trust Public Storage with my belongings again.

Elizabeth was extremely personable...very professional and very thorough.

Elizabeth was great, she was very thorough and very professional.

Ripoff. Took payment. Never showed how to get up to upstairs unit. After we paid the movable ladder/staircase was too narrow and nearly impossible to load unit. F minus

We had a very pleasant experience. Elizabeth was very helpful, friendly, precise and diligent. Good rates. I would definitely recommend these facilities to other people.

Linda Carter was very personable and helpful finding the best storage options for my needs.

Watch out for these people they'll keep changing even if you move out and they know it

Was here yesterday and Loren showed me three units with no hesitation! She was great!

Visiting this site to get general information was a pleasure. The representative name was Linda Carter and she very professional and nice to talk too, She was able to answer all my questions. Thank you

Excellent experience working with Linda Carter of Public Storage in Apopka. Appreciate the assistance.

Linda Carter provided excellent customer service and was very informative

This place is great!! The lady Natasha that was there was very friendly and helpful and helped me get everything I needed to pack my house for my move. Thank you Natasha!!!!

Rosa did an excellent job and took care of me properly and I certainly appreciate it okay now what I do Post

Natash assisted me very well and i enjoyed how she explained everything so simple.. She got the job done.

Good rates and very friendly staff. Natasha is awesome. Could use some more carts though, had to look everywhere for one.

My experience I had at public storage was fantastic, Even though I had a frustrated day, Natasha I believe, help me out very stressfully, If was manger I give her a raise , Thank you Public Storage

Went to public storage to look at a few different size units. Natasha was very friendly, helpful, and polite. She answered all my questions and concerns. Would highly recommend this location.

Mari has awesome customers service and helped me get what i need to store my stuff. Thank u Mari. Guys go and check her out at the public storage at Sanford.

Miss Sharon is the best she really helped me out she made my day THANK YOU MISS SHARON

It was so easy to rent my unit ! Great customer service

I have business all around Florida and I must say that I always like coming here, because they are always very friendly and go out of their way to give the best customer service.

Went to another location to rent and she sent me to Tree and I had a great experience thanks Tree

Virgie handled my storage room rental and did a fabulous job very easy to work with and goes out of the way to do whatever needs to be done for Public Storage thank you Linda Larson oka

Wow Natasha is really friendly and her service is on point !

Natasha has great customer service & definitely helped me with everything I had questions on.

Promt and excellent service. Natasha was very helpful and detailed with the information. Although I could not take advantage of the special I really got a wonderful deal. Eric assistant with measurements which allows me to select the appropriate unit.

Natasha was very polite and helpful i had a great experience getting a storage unit because of her

Amazing customer services (thanks to Tree)! We highly recommend this storage facility. They have great rates, variety of storage unit options and friendly staff. What more can you ask for!

Great. Thanks Sharnon

I came in on a Sunday morning and Sharon was most helpful in getting me set up. The unit I reserved on line was not large enough so Sharon quickly relocated me to another of the right size. She is friendly, helpful, and very accommodating. And the prices were awesome!

Natasha, the property manager is amazing, she is willing to help always, always smiles and is extremely friendly. I had trouble getting into my account, she patiently checked on it, exhausted every option to get me situated and helped me get my account back up and running normally.

Great storage place

I just rented out a space and the customer service is excellent, Tree assisted me in helping me find the space that's right for me. I've rented a space three times in my life here and I've never had a problem.

Fresh need i say more

Friendly staff, easy people to deal with. Friendly conversation. Natasha ensure I understand was very patient with me making sure I understand all terms and conditions of my contract. You rock Natasha, we your Jamaican customer give you a 100 start ratings. I would recommend this place to every one who needs a reliable storage place.

Tree was very professional, courteous and knowledgeable. I would definitely recommend this facility to family and friends.

It started off well with a very nice person at the front desk. However, it went completely south after that. At 8:20 am on a weekday (my first time using the unit) I had no lights to an extremely dark interior where I have to drag a ladder to get to my unit only using my cell phone for lighting. Rats were in my storage and the feeling of complete scum was in the air. There was an unopened package of rat pellets in my unit. I had signed up with credit card with auto pay but when Amex changed my card number they ran it and it failed so without calling me they charged me $20.00 late fee and locked me out. I said I had not received notice nor did anyone do anything about the bad situation of the darkness or rats. So really? I need to pay an extra $20.00 when all you need is the new code on my credit card? The person that was unwilling to work with me was someone at corporate and not at the location. I am upset with corporate and of course the dark situation and rats. I will be going to the site to explain what happened to the nice workers and close my account. I would rather pay double than support the corporate person that I dealt with. I agree with friendly staff and would hope they are not treated the same was an an employee as corporate treats their customers!!!

Tree is a good helper. She has excellent customer service. The area is very clean.

Overall great experience, CeCe was very helpful. There was a small issue with the unit I reserved (Needed a ladder to get to it) but she worked with me to make sure I was able to get into a into a unit that day. Thanks

Friendly staff and good prices! Everything is mentioned up front with no funny business. Tree was fantastic and went over everything with me.

Nice helpful staff

Tree was awesome customer service was outstanding!!!!!! Will use them for all of my storage needs

Every time we come in Tree gives us great services she is wonderful wish she was here more often she is really nice.

Thank you Tree for your friendly and fast service!

fast friendly service,Natasha really cares about her clients

Shay was amazing at explaining everything to me in a quick and professional manner. She answered all my questions with detail. Great customer service hands down! Thank you Shay!!

Natasha... thank you for your service....excellent work if this post will have 10 stars to place this review, I will do a 20 ******.

I when to see Tree and she was very helpful and friendly . Took care all my questions and concern with lots of care. Best place.

Very kind people tree was amazing helped me out with what I needed and got me in and out quickly

About Asalutely. An angel she was so helpful and so beautiful thank you so much Tree

Tree was very friendly & knowledgeable. She was fast getting my storage unit set up. Knowing i had to get back to work. Thank you Tree

Natasha was amazing! Super friendly and helpful!

Reasonable rates, good location, friendly service (thanks TREE) =) I would recommend this Public Storage

I came in to rent and i at first sight didn’t like the way the cages are inside of the warehouse I decided to leave and go to the hunt club location but Tree was so nice and sweet and very convincing that my stuff would be safe that I just had to stay she really talked me into staying and I thank her for that because I live across the street so thank you Tree

great place to get the best customer service 😀

I walked in to just see a space moving here from Texas and I was greeted with great customer service from Tree she is very sweet and helpful thank you so much

Tree was very friendly, helpful and informative!! Thank you.

Ms.Tree was very helpful with her service today. I truly do Appreciate her for her help. Thank you

Want to let you know what a great asset you have at you establishment Natasha is an excellent customer service person represents your company very well. I have rented from you now going on 3 months and always a joy to see her and her concern if everything is going ok.

Since I've had a unit at this location (just over 2 years) I haven't had any issues. I just transferred to a bigger unit and Natasha was extremely helpful. She explained how it had to be done so as not to incur additional fees. My only complaint is the property is not 24 hour access. Otherwise I have no real issues.

Yasmin and tree were very helpful.

Tree was awesome, she helped my husband and I get our trailer stored. She was friendly polite and extremely knowledgeable. I would recommend this store and will be doing business with them again

Natasha the property manager was so friendly and helpful. This is my 1st time renting a storage unit and she made the process run smoothly and really took the time to help me. Very good customer service.

Khan was extremely rude and always had a attitude when I was there his rudeness is the reason why I’m going to stop my memebership and moving to bunnel storage. The white lady on the other hand was nice

Did a rental today with Khan was very impress with his service.

Stopped in last week to inquire about storage. Natasha was very helpful and was able to answer all my questions.

The gentlemen was very friendly, service excellent!

This place paid off in dividends for storing my newly acquired Bounder RV. In addition to competitive pricing and safe location Ciarra keeps me coming back with an inviting smile and professional demeanor that sets the bar high for customer appreciation!

Ciarra is a very amazing person and works hard at making sure all of us customers are happy!

Best service around town Ciarra is the Best👍

Ciarra is an EXCELLENT member of the team! She is always very helpful and answers all questions very clearly and completely. Thanks!

This place is a rip off and complete scam. Went in to cancel 7 days into a new month and was told I owe for the entire month regardless of me occupying it or not. Ciarra was not able to give me a straight answer as to why. She referred to the lease and was only able to point out where it says "month to month". The lease says NOTHING about owing the full amount. This was not how it worked years ago with my previous unit at the Altamonte Springs location. She threatened to ruin my credit and denied access to my unit, so I paid it. But made it very clear how upset I was. After having several units with Public Storage throughout the years, I will never again be going back. It's completely wrong to force someone to pay for a full month if they are not going to occupy it. Especially someone who had done it before and was not made clear of this disgusting scam of a policy. At least modify the lease to EXPLICITLY say the full month is due on the first regardless of cancelling a week later.

Ciarra was a great help in showing me the property and all my renting options.

Cheap unit on the second floor here saved my wife and I from total disaster. We were moving and had agreed to store our stuff at another local establishment. When we arrived there, they had leased our unit to someone else! We needed a new space in a hurry and they really helped us out. One thing that should be mentioned. Second floor units use a rolling ladder like they stock shelves with at wal mart to reach them. It is difficult , but can be done. If your stuff is extra heavy wait for a ground unit to open up.

My experience with this location has always been great 😊 The staff has been just so friendly especially Ciarra throughout my my many years of using their services,thank goodness for their kindness,it's so wonderful 😊

Great Location with good rental prices, and Ciarra is Very Helpful and Friendly.

Wanted to store my car for a few months there, but there was no camera's watching your car. The lady running the business was not to friendly. I went elsewhere.

Ciara is a pleasure to deal with and she's very.helpful ! You should have people like her in corporate!

Tree helped us get our storage room quickly and we were able to get unpacked.

They are professionals they know how to treat people very knowledgeable and they treat U like family

Wonderful service I've been using public storage for all of my business and personal storage use for quite some years now and I will not choose any other company but Public Storage the managers are very friendly, helpful, treat you like family and very knowledgeable the property is always very clean and the property is always secure if I can give them 100 Stars I would

Awesome service! Great people out of this world 5 Star!!!! Everyday all day.

Has rats! Found a dead one when moving things around! ...They will tell you they don't even if you show them a carcass.

The manager has been very helpful and Ciarra willing to answer any concerns I have.

Spoke with khan today was so very helpful,This store has great costumer service.

This store was soo efficient and clean and I would recommend this place to anyone who needs storage or moving supplies!!

I rented a unit today at this location and Mr. KHAN was awesome. Great Customer Service.

store yo cash

Great manager ciarra

Good price

The staff here is wonderful and a pleasure to deal with. I had to move and was running extremely behind due to a rental truck issue and even though Shay could of easily just closed up shop and told me to come back the next day she patiently waited for me and had no indication of being short or upset that she was working past the time she was supposed to be home with her family on a Sunday. Ciarra the property manager is also just as great and is a pleasure to have dealt with. I thank them both for their outstanding work!

Excellent service!!! Ciarra is a wonderful manager

Awesome! Ciarra Dewey was helpful, effectively answered questions and addressed all issues competently and professionally. LGBT friendly.

Clean atorage

Worst storage company that exists, if you want your possessions protected. The tenant of the unit behind mine, knocked a section of the wall separating our two units. Crushed a section of the wall causing it to collapse into my unit and destroy family heirloom antiques. I had purchased the highest limit P.S. insurance policy they sold. I tried to file a claim and the rep said it is not covered. That that type of damage is not in the included causes or the not included causes,... therefore my claim was denied. Then you would think the liability would fall on Public Storage. But of course they manage to screw you, by their contract stating on their contract that I am personally responsible for any loss or damage to my goods. I personally assume all risk of loss and Owner is not responsible no matter how the loss or damage occurred. Is this where you want to store your important possessions? I sure hope not.... Renters beware. The insurance they sell has a loophole, and they use it. Worst company I've ever rented from. CAUTION. All public storage facilities will use this same excuse method. My unit was in Oakland Park, Florida. This warning applies to all locations. See more

Latisha greeted me as I came into the storage facility she told me what she thought was best and what I was dealing with being that I had a lot of things to store she has excellent customer service made me feel like I was at home we need many more like her

Excellent!!! A++++Thank You Latisha!!!!!

I recently needed a safe and secure place to store my personal items. I walked into​ my Apopka Public Storage and was greeted by the most pleasant smile of Latisha I immediately felt relaxed. And as I begin telling her my needs I could tell that she was genuinely trying to accommodate me. She gave me a tour of the available storage spaces and told me the prices she was very knowledgeable of her facility. The property was clean and cool. I'm very pleased with my space it's very affordable and I have peace of mind that my things are safe. Thank you Latisha for making my choice pleasant and easy to decide. I would definitely recommend this facility to my family and friends. Latisha is truly an asset to your company. Keep up the great job!!!!!!

Wish I could give 0 stars. The company had absolutely no idea what they were talking about. I was out of state when my car was finished with a new engine and my sister in law volunteered to pick the car up and store it. I called here and asked if I could rent a parking spot over the phone and have my sister in law drop it off even though her name was not on the title and the guy said yes.I booked it and the guy didn't even ask me if I had questions (which I did) or good bye he just hung up on me. My sister-in-law got there and they said they couldn't rent the spot to her because her name was not on the title. I went to another storage place and got the spot for 1/2 the price and would allow my sister-in-law to drop off the car.

Shay was fantastic and energetic and professional.she gave me all the information I need.Would come back!

Storage prices rise every year

Latisha did an excellent job with me today, she was very kind and sweet and i love that smile when i walk in the office.

Feels secure and easy to navigate through the indoor storage units. Latisha at the front office was friendly and knowledgeable.

Peggy was awesome!! Super helpful!

I needed storage in a pinch and they had plenty of room for me. Peggy was very helpful.

The current staff at this Public Storage is wonderful. I caught Peggy on her lunch break and she stopped what she was doing to help me out. I thought it was going to be a quick ordeal, but it turned out to take almost 30mins. Great Customer service at this location.

See Yolanda! She is awesome! She is extremely helpful and really helped my family save money today! I appreciate her so very much! It's a rarity these days that you find someone who gives outstanding customer service and I appreciate Yolanda's top notch customer service!!!!

The lady who works there Shericka was very rude she was very boisterous and loud when we were reorganizing our unit and she claimed we were making a mess and took pictures of our stuff without our permission

Bettye and Sherika were very nice ladies. It was a pleasure working with them during the sign up process. I do wish the corporate office would give them a bit more flexibility with the software in terms of making adjustments/refunds.

Reasonable rates n courteous service

Sherika & Bettye was great with helping me find a storage very nice lady's

Sherika is a great people person. She was great when i came in as a walk in rental.

Sherika is always very nice and friendly best property manager I've ever meet at this property

Sherika

Very friendly service and wonderful people. Thank you Sherika for you help

The manager Bettye was an angel in disguise! She was very knowledgeable about the property and answered all of my questions. I arrived very stressed out - as moving usually does to a person- and Bettye was so nice and reassuring. She made it a pleasant experience.

Sherika was very professional and very helpful.

Cathryn was very helpful woth my storage needs...

Sherika is outstanding with helping customers out with any problems great job! :-)

The representative was very friendly, helpful and very professional.

Great service and support professional attitude and friendly

Sherika is GREAT with her customers!

Sherika is great when I came to pay my bill Great customer service.

Sherika is very helpful every time I call. Sherika made me feel like I can count on her with any help I may need. Great job Sherika!

Great customer service.

I spoke with sharika regarding an rv parking spot she did all in her power to make me feel like family. Sharika you are a breath of fresh air, thank you

The property is always so clean. I've never had a bad experience there. I can tell Bettye takes pride in this location.

Sherika is great!! Her customer service is outstanding I came in to look at a parking space she did everything she could to help me out.

I called at 5pm and was an hour away. Sherika answered the phone and stayed there till I arrived. She quickly helped me get a storage unit. She was polite and knowledgable with all the paperwork she had to do. A+++ . Thank you.

Shawn was very professional and informative. Covered everything so there were no surprises

Very efficient and helpful. Shawn was very helpful and showed honesty and integrity in explaining the options and the rates. Very good experience.

Shawn was very nice n sweet!! Very polite

Shawn was awesome throughout my moving out process! She was thorough and very helpful! We need more people like her in the workforce!!!

Michelle provided great service I was in and out with a nice unit at a good price

cathryn and michelle good people

Michelle was very friendly and helpful

Clean space and Michelle was great!

michelle was very helpful and friendly great customer service