Public Storage Self-Storage Units at 310 W Central Parkway, Altamonte Springs, FL
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 45/moSmall 5'x5'
$ 45/mo $56Best Price Label
- Climate Controlled
- Inside unit
5'x5'Online only price$ 49/moSmall 5'x5'
$ 49/mo $61Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x5'Online only price$ 51/moSmall 5'x5'
$ 51/mo $64Best Price Label1 unit left!
- Outside unit
- Drive-up access
5'x10'Online only price$ 81/moSmall 5'x10'
$ 81/mo $101Best Price Label
- Outside unit
- Drive-up access
5'x10'Online only price$ 107/moSmall 5'x10'
$ 107/mo $134Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 115/moMedium 10'x10'
$ 115/mo $144Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 116/moMedium 10'x10'
$ 116/mo $145Best Price Label
- Outside unit
10'x15'Online only price$ 167/moLarge 10'x15'
$ 167/mo $209Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 203/moLarge 10'x20'
$ 203/mo $253Best Price LabelHurry!
- Outside unit
- Drive-up access
15'x10'Online only price$ 229/moLarge 15'x10'
$ 229/mo $287Best Price Label
- Climate Controlled
- Outside unit
- 24 Hour access
10'x30'Online only price$ 282/moLarge 10'x30'
$ 282/mo $353Best Price Label
- Outside unit
- Drive-up access
12'x30'Online only price$ 343/moLarge 12'x30'
$ 343/mo $429Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Altamonte Springs
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Altamonte Springs Storage Units Near Interstate 4
Altamonte Springs Public Storage is ready to go with a ton of self storage units, located on the south side of Central Parkway between I-4 and Montgomery Road.
Whether it's indoor storage units with hallway entry or outdoor storage units with drive-up access, this facility has a cheap self storage option for any size load – including climate controlled storage units and enclosed, covered parking spaces for vehicle storage too.
Need somewhere to keep a few small personal items? Grab an individual storage locker for just the right amount of space.
Making frequent trips to play sports and hike the trails at Sanlando Park? A 5x10 storage unit provides more than enough room for athletic equipment and hiking or biking gear.
Families in Sanlando Springs or Uptown Altamonte residents living in apartments and condos near all the great shopping and dining can grab a 10x30 storage unit as extra space to keep extra furniture, spare appliances or just boxes of belongings close by.
With easy access off of S.R. 434 and S.R. 436 and just about 12 miles north of downtown Orlando, this is a convenient storage facility for commuters heading in and out of the city during the week, as well.
A property manager lives on site at this gated facility, which is open 7 days a week. Stop by the rental office to speak with the friendly staff or pick up some packing supplies, including moving boxes, packing tape, bubble wrap and more.
A Seminole County staple since the late 1800s, Altamonte Springs is a special community, and one which Public Storage is proud to be a part of.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 495)
Rudest person I have ever dealt with. If you get behind they call your relatives and are rude to them if they can’t pay for your storage. They give away your personal papers creating a potential identity theft problem.
Brenda at the front desk was absolutely great and helpful during my first unit rental. Thank you again!
Absolutely fantastic, very accommodating when they were able to be! was very attentive and kind! Would and will definitely use this place and location again if needed!
Me. Sue Kim is amazing. She is always very helpful, and is a major sweetheart!
Staff SueKim and Dan were very helpful and friendly! Made moving that much more easier! Highly recommended this location!!
Mrs. Sue was extremely helpful. It was nice to encounter personnel aside from the kiosk at other locations. I would recommend this location to friends and family.
Sue Kim was great she is awesome!!!
Great place, Sue Kim is an awesome front desk representative. She’s a great help and really nice and genuine lady.
Sue Kim was so nice and helpful and it was such a wonderful experience! She went above and beyond!
I’ve been storing a few things here for a little over a year and I’ve never had an issue. The staff is professional and always smiling. My unit has never been tampered with nor have I had an issue with any of the other tenants. — Update July 31, 2023 ‘Move Out Day’ Over the past 2 or so years I’ve had the pleasure of utilizing Public Storage's services, and I must say, it was an outstanding experience from start to finish. From the moment I came through the gate, I was greeted by Sue Kim a friendly and knowledgeable member of the Public Storage team. Sue would check on me anytime I was exploring my unit for something I’d been missing. A smile on her face every time during her routine unit checks and a genuine willingness to help are some of the things I remember the most. I highly recommend this Public Storage unit to anyone in need of a reliable and secure storage solution. Their exceptional staff, contactless entry, and top-notch service make them the gold standard in the field. Trust me, you won't be disappointed with your experience at this Public Storage location! Thank you Sue Kim and the whole team. Customer focused service that makes you feel like you’re at the right place.
This facility and staff are great
Sue is super sweet and helpful great customer service! It’s close to most things in Altamonte so it is in a great location if you ever need to stop by. Also it’s very kept up and clean. 5 out of 5 recommend!
Sue is the sweetest. Highly recommended to rent here. Times is hard but it’s always nice to interact with people who are nice in those times.
Excellent service , Sue Kim was very polite and curteus assisting me in processing my storage unit.
Sue is always incredibly welcoming and helpful. I will definitely keep coming back and will recommend that everyone needs to meet Sue at this location!
Sue is the best! Great customer service and always makes sure were taken care of.
Ms Sue is always a great help!
Great service. Very happy
Dan's the man
Excellent service from Ms. Sue!! Ms.Sue started my reservation and over the last two years has helped me with any questions in between. I'm very thankful for the assistance during my transition to becoming stable and it's always pleasant to be treated good by Ms. Sue and the rest of her staff. Thank you!
Good good tip and good service .sue kim
Good service,help with transfer.Thanks Sue.
The staff was amazing
Awesome customer service. Sue is an amazing receptionist!!!
Emmeline and Sue gave me excellent customer service I will tell friends and family all about it !! Thank you PS
Excellent customer service , Emmeline helped fill me in on any information i needed.
Amazing job with transferring to a bigger storage
It's been a long time since I've experienced good customer service like hers ...sue is very attentive to customer's needs and wants...sweet ill be back sue keep it up ....
Kim sue is friken amazing!!!! My unit is in 441 in apipka and i stopped going there because the service sucks and its no wonder the staff is always changing. But sue always has a smile on her face is super sweet and professional she needs an amazing raise!!!
Very clean facility & pleasant staff.
Very nice people, very friendly and they keep the area in the storage and surroundings neat and clean
Everyone was very nice. The lady was very patient with the young woman she was training. Both woman were very helpful.
Had a problem with my ereservation, went to another site and Johnny spent quite a bit of time helping me. He got it all straightened out and I’m now ready for storage tomorrow—thanks to Johnny. You should double his pay.
Johnny was very helpful in transferring my smaller unit to a bigger unit for the best price available. Thank you for your help.
Best Public Storage employee alive ! .... Thanks Sue kim,you deserve double pay.
Sue was wonderfully helpful and clear in her information and instructions
The service is very nice
It was quick an easy experience. The staff is very sweet. Definitely recommend this place.
Sue Kim is the best, after a hard day or moving she made things so easy and helped lower the price. Definitely recommend to any looking for storage space.
Sue Kim is awesome! Very thorough and patient.
Professional and nice employees.
Maryann at the Castleberry, FL location was amazing...very knowledgable and helpful.
SUE is a true definition of PHENOMENAL CUSTOMER SERVICE!
Very friendly staff Curtis was who helped me going thru my rental he was very funny and helpful.
Gloria me atendió muy bien excelente trabajadora muchas muchas gracias por todo Amen
Sue is awesome. Super nice and helpful. Thank you sue!!! 😭😭😭😭
Miss Sue Is the Best I’ve been with Them for 2 years now never Had. Problem Any questions or concerns I’ve Had She was never to busy To help me . It’s been nice public storage I’m moving out tomorrow ..😘
Sue is great!!
Sue was amazing !!!
Sue Kim is phenomenal!!
Sue Kim is very helpful and professional.
Lovee Sue!! Always been professional from day one! Any questions, she’s always there to answer! Thank you for all the hard work you do to ensure that this public storage location is the best location to rent a unit from!❤️
Sue and her trainee George were a great help in finding the correct storage unit and walking us through the whole set up process. I visited other Public Storage units and Sue was the most helpful, friendly and made the whole process smooth from start to finish. This facility was also cleaner than others that were visited!
The staff and facility is awesome!!
Sue was very supportive in getting me the information I needed. I would recommend anyone to this facility.Thank you Kim for all your help.
Excellent service A+
If you haven't met Sue yet, you need too! I had the best experience from browsing for a unit to renting a unit with her. She took great care to assess what I needed and assist with my rental process from start to finish. Recommend her and this facility highly!
Casey was super helpful and kind through the whole process! She was awesome and was able to get us what we needed quickly and gave us plenty of options!
The manager Sue is very nice and always willing to help a customer any way possible. Excellent customer service she cares.
SUE is awesome always very helpful and unit is clean!!!
Excellent service for first time renters
Sue Kim Is Real Nice And Thorough And Kind.
Sue did a great job helping me get my storage and so thankful for her customer service
Best property manager is here. Sue is always goes above and beyond what anyone else would do. She is always pleasant and willing to help with whatever your needs are. In today's society you don't get that kind of customer service ever. I would recommend this facility for your future needs
I want to personally thank Sue Kim for all the information and showing me the unit best for me while I was home she was very polite and just an awesome person in general . Definitely the kind of staff you would want to have for your business.
Sue-Kim was a great help in renting our storage unit! 5/5!
I love it
Sue Kim was fantastic with me today. Great customer service experience.
this storage place is very good! Sue Kim will work with you and meet your needs to the best of her ability. she communicates in time and has a warm/ welcoming spirit.
Very kind informative
It was excellent the two young ladies that help me was wonderful and very friendly
LATOYA LAFTON , SUE' KIM . THE ABSOLUTE BEST !!!! Will do business again . THANK YOU !
I certainly appreciated the professional and courteous experience using Public Storage in Altamonte Springs. Sue Kim is amazing! Thank you for your everything you do for your customers!
I just want to compliment Sue Kim for doing an Awesome job!! Her customer service skills are phenomenal. I witnessed her with a customer which was very rude and she kept her composure and handling the situation with integrity and class. She is an asset to the Public Storage company. Sue Kim keep doing an Awesome job!!
Service is excellent and friendly. Shout out to the property manager!!
I took advantage of the Public Storage $1 for the first month special. The Manager, Sue Kim, made the process easy to see and rent a room for storage. Sue was very professional and exceptionally friendly. She’s a great asset to Public Storage. Thanks again, Sue!
The best facility I have ever had the pleasure of renting from. Ever staff member has been polite and helpful from the very first day. Management is superb and have went above and beyond for me.
RATS in one storage unit. 3 months with them only baiting our unit (so they didn't let other renters know, most likely). Not just one or 2. INFESTED. Finally baited the entire facility. Moved us to another unit... INFESTED WITH COCKROACHES Spoke with the district manager, Rachel, who is about as useful as a hemorrhoid. Said sorry, not our problem. DO NOT RENT HERE. COMPLETE DUMP.
Great service excellent location and price!!!
Great customer service, professional and courteous. This is my first time of renting in this place, they are very helpful and great attitude. My father and me recommend this storage.
Sue Kim gave me great service and helped me out in a pinch after Hurricane Ian.
Experience was great. I was sure in knowing my things were safe and secured. Will definitely come back to this location!!!!
Sue Kim was excellent! Best service in the world! Get a storage unit here!
Sue Kim is the best! She explained everything very well. Recomm
Sue was very helpful. I love her personality and she is very humble. Thank you for everything
Very great place. Sue Kim is amazing at her job and is very helpful and humble. Always smiling and making people feel welcome
Sue Lim a really nice person and very helpful with all questions! Best costumer service ever!
Excellent service ..Sue Kim at central parkway! Is AWESOME.. she made everything so easy for me 💯💯
Very friendly and polite manager and great service in general.
Great team, professional and courteous. This is my second time of rental in the same place, they are very helpful and great attitude👍🏻
Great service, thanks
Sue and the staff are so amazing here! If you are in the area or you have to drive a little bit out of your way this location is well worth it!
Connell made the check-in easy and got me set-up with the storage space fast. Also, switching my reservation from one location to another was easy, too. Thanks.
The main attendant there (I think her name is Sue or Kim???? Sorry) is amazing! She's friendly and helpful. Very considerate. I hate paying for storage, but if you have to go somewhere, she will be able to answer all your questions. Thank you!
Sue Kim was amazing works so hard !!!!! Keep up the good work
Where do I begin! WOW!!! The Customer Rep Sue Kim Is Absolutely Amazing! Very helpful,respectful, kind, patient. She goes above and Beyond in assisting in every aspect! I Truly Appreciate her for All her Generosity!! I commend You! Thank You Sue Kim ⭐⭐⭐⭐⭐
Sue made the experience easy in recommending ways to safeguard my items while in storage. Very knowledgeable representative.... Thank Sue!
Mrs Sue was awesome! Friendly and great customer service!
Thanks Sue for all your help!
You need to meet Sue (the others are nice too, but you need to meet Sue).Great people and a great place to store your stuff. They never failed to call and update me about my affairs and even worked with me when I faced challenges with payment. Sue is a wonderful person to work with. The facility is always well secure, clean, and well kept. Management is always on hand when you have issues as well. I highly recommend that specific storage facility.
Love this location!👍
Thank you to Sue Kim! She made me feel very welcome and comfortable with my decision! Will definitely recommend seeing her if you’re looking for a storage space!
They are amazing here, the facility is clean and no traffic at all. Lily is a great employee very informative and helpful and Sue Kim was great when I closed out the unit and they were amazing I def recommend renting from them
I love this Storage and person that’s help me out was amazing and they give you the best place I well Recommend anyone to go there and see how helpful they are
Sue Kim went over and beyond to help me accomplish my storage needs. I Love her!
Very clean and helpful. Outstanding customer service!
Omg... the lady that works there Kim she went way out of her way to get us best rate highly recommend her and she went with us step-by-step explaining everything
Thank you sue Kim for your help with getting a storage unit
Sue was great and helped us to get the right storage unit for our needs.
I've been a customer of Public Storage for a few years. In that time I've had contact with quite a few employees at different locations as I usually make my payments in person. The Public Storag located at 310 Central Parkway in Altamonte Springs is the only one I use now . That's because of the top-notch customer service skills of Sue Kim. She is exceptional. Not only in the capacity of her job as a representative of Public Storage but as a human being. Because of her care and attention, we were able to continue using Public Storage. Her friendly demeanor along with her knowledge and commitment make this location shine above all others.
Im client at Altamonte springs public storage over a Year so far Im so happy with my unit and the customer services,the manager is really helpful and resourceful.
Best climate controlled storage in the area! Staff is super friendly, especially Ms. Sue!!!
Sue Kim is a great employee!!! We enjoy seeing her when we're there and you should have more employees like her... Excellent!!!
I really like this storage and sue is very friendly and helpful, id recommend this storage!
Sue Kim the property manager is very friendly, informative, helpful, delightful and a excellent property manager. She is a joy to see when we visit.
The employees and the managers were super great over there at public storage Sue kim and Amanda was really great and helpful!! to me when I was there
Sue was extremely helpful and very pleasant to work with.
The manager; Sue Kim is always so helpful and friendly every time I go to the Altamonte Springs location!!
The manager is genial
Staff is amazing
The manager Sue is amazing, she helped me with a difficult situation! : )
Sue in Altamonte Springs location was a delight to work with. She had exactly what I needed. I highly recommend this location!¡
Thank you to the amazing staff. They’ve been so supportive. Please go see Sue Kim if you need a storage unit
My unit I rented was clean and I love the app to open the gate and help me remember my space number. Employee Kim Sue in Altamonte Springs location was very friendly and helpful.
What a clean storage unit. I love the secure gated area. Sue at the front is always so pleasant and helpful. I highly recommend this location. The premises always immaculately clean. Thank you!
She was amazing! Thank you for explaining every single thing.
Ms. Sue, Oh ms Sue! Very lovely lady of service and smile. Really appreciates her clients and keeping the place. Very friendly environment, clean, and friendly! Thank you so much!
The staff here are so helpful. Each time I call someone they are on top of whatever I needed. Max & Rachel helped make the process easier & I appreciate their help!
This location is highly recommended. Max was very helpful and thorough explaining everything I needed to know, well done and looking forward to my rental space.
Good was good, hot, tasty & server was great.
Sue Kim is the most awesome and caring individual I've met, you have made this storage feel like home! Thank you ever so much for all your help and advice!!! You're incredible!
I love this storage the staff is awesome !!
I have been a public storage customer since 2018. I recently had a dilemma where I needed to rent additional space but was trying not to over buy units to accommodate my needs. Sue provided excellent customer service, went above and beyond in assisting me with figuring how much additional space I needed, therefore saving me money on my monthly bill. I am greatly appreciative of the stellar treatment I received.
Excellent atención... very very good place... 100% recommend
I had a great time with mrs Kim she is very cool and down to earth she will give you the best customer service ever to where you want be disappointed 🤗
My stuff stays safe, perfect size unit. Sue is an excellent property manager. Thanks! 👍
Sue Kim was amazing! Very helpful!
Sue is Awesome!
Highly recommend using them very polite and professional Thanks Sue Kim!! 😊
Very helpful and friendly service would highly recommend this place
Friendly helpful great personality.
Ms. SUE IS AN EXCELENT EMPLOYEE/PERSON. SHE IS THE REASON I WILL STAY WITH PUBLIC STORAGE. Signed: Calvin Allison
Wonderful experience at the facility; great customer service..
The best customer service on the phone and in person Sue Kim, friendly and helpful, respectful, thank you so much
Max was outstanding and very helpful no lie if you ever go to this location ask for him if available.
I had the best experience with Sue! She turned a situation that was so frustrating to me into such a positive one ! She is great ! The customer service was excellent Thank so muchhhh !
Sue Kim, the manager at this location is an excellent source of information. She has helped me research the best rates for my storage, taught me how to use the app for connivence and always available to help. I would recommend renting from this location.
Sue Kim is the best I will forever come here on all my moves I really appreciate you today
Sue Kim was amazing! Very nice and was very helpful. After having a difficult time finding a storage with great rates she was attentive with showing me the spaces and helping me decide what was best for me.
I just love the friendly staff here! The property is well kept too. Highly recommend!!!
She awesome ! Great communication skills
Awesome customer service clean facility the staff is polite and friendly and helpful.
Best place ever really friendly and fast!!!
This is a great store. The customer service is great.
This property is amazing. Sue is great to work with. She is always so patient and polite. Would definitely recommend for others to rent from here.
Thanks sue for all your help!
Sue is great person. She helps out when she can and very polite. Thanks Sue for all that you do
The staff is professional and accommodating. The facility grounds are well kept.
Sue Kim at Public Storage is the friendliest!! She was so helpful and made sure I understood exactly what I was getting. She had great customer service and I am very appreciative of that!!
I want to say how wonderful the manager was today for us. Took time to help us get the stuck door open and get it fixed. Then she brought us water while we were working hard to fix it. Thank you so much.
Great place to store, highly recommended central Parkway facility and manager Sue!!
Sue Kim is amazing! Will recommend anyone to rent at this location.
Sue Kim was so helpful! She got my the perfect storage unit. She was also very friendly! So glad I came here
O I forgot to mention it has a remote access gate, I unlocked with my phone, sweet!
Very friendly and extremely helpful
I had the pleasure of meeting Sue Kim who is the most knowledgeable and friendly Asset to this Company. She definitely deserve a raise and a bonus. j2🙂
These people have been great! Sue is awesome!
Sue is just awesome. Pay the lady lots!
Connell was absolutely amazing! Super helpful and very kind. He showed me the storage locker to ensure the size was perfect and he helped me find a trolly! Also, my phone was dying and he offered to charge it for me! What great first experience! Thank you!
Great help, personality and good person to work with
I have been using Public Storage for a few months now, and Sue is always super helpful and kind!! 😁
Sue is an amazing person, everything I need she was able to help me. She is friendly, knowledgeable and a pleasure to work with.
I just needed to downsize units and Sue made it a breeze! She took care of all the paperwork and credits/new charges and I just had to worry about doing the moving!
Sue is excellent!
Sue was a great help with the rental of two units. Highly recommend using this public storage if you are in the Altamonte Springs area!
Sue was incredibly friendly and helpful.
Sue Kim was awesome. She helped me through the process of getting a storage unit. 5 stars!!
Very clean facility.
the staff are very helpful and informative every time i need assistance, i like how far Jody went for me today to make sure i had a proper documentation to make sure i didnt have any issues with preventing a potential late fee. Thanks Again Jody!
Sue was amazing! Very personable, nice, great attitude and she helped me with all my questions. The property is also very clean which is pleasing. Glad I chose this location for my belongings
She has very good service 👏 👍
Great customer service from district supervisor Rachel. She really helped to dissolve the situation that I had with my upstairs storage unit. I like that she helped to accommodate me and ease my frustrations. Thank you for your help 👍🏽 This storage unit is recommended.
FRIENDLY AND GREAT SERVICE
I highly recommend this property. Sue had outstanding customer service skills! She walked me through the process easily and thoroughly! I feel totally confident that I picked the perfect place!
Sue is a very nice person and she was nice and sweet and helpe with my unit the place is always clean
Came in just to purchase moving boxes, the customer service agent Sue Kim was so helpful and super friendly. Would recommend this place.
I have had a storage unit with this branch 2 separate times and I always gotten great service and the they went above and beyond to make sure I had everything I needed for my move.
She was very friendly and funny which made d experience a lot more pleasant. Very informative and definitely knew what she was talking about. Property was very clean and neat. Very High tech and convenient with easy gate access from d app. Even at at distance you should rent in this property. Awesome customer service! Thanks Sue from MR. & Mrs TORRES 😂😂😂
Great customer service!!
I have been with them for over 10 years always a great expecriance. They have recently hired a new manager her name is Sue OH MY GOSH SO HELPFUL AND SO NICE!! She is a 100 stars
Sue @ public storage 310 w central parkway Altamonte was super helpful! Recommend property number 08326 for your storage needs! Prices are reasonable as well! Very clean facility! Sue has a wonderful personality, you will not go wrong here with public storage!
Very helpful staff and very pleasant. Great rates and very convenient.
Sue Kim is awesome. The property is very clean and conveniently close to I4
Very helpful and polite
Sue is amazing!! Thank you Sue for so much for helping. I appreciate you!! Marva Ward
Sue was super helpful and friendly. The place is clean and well managed. I recommend!
I had an incredible experience at this location. Sue helped me through every step being both informative and friendly. She also went above and beyond and found information on an office for me the by next time I saw her. The unit itself was clean and easy to access, I really love being able to open the gate with an app! Thank for your help Sue!
Excellent service!…. Thank you sue.
Excellent customer service! Sue and Alexis both provided professional, efficient and dedicated service to me. There were some computer glitches in the rental process, but Sue persevered and worked through everything to my satisfaction. She is a wonderful manager and has a great sense of humor as well! The property and storage units are clean and well-maintained. I highly recommend this location!
Sue went out of her way to please us and identified our needs and was very professional.
I have been renting at the Central Parkway location for several years. I’m on the property almost daily. I have seen managers come and go. Some were OK, some were just rude and didn’t enjoy their jobs. However, when Sue came in things changed. She is fantastic! She is always smiling while saying “hello.” You’ll find her walking the property and asking you if everything is OK. If you want to find a storage facility with management that cares, may I suggest you come see Sue? She’ll treat you kind!
Sue is awesome!!! She is Friendly and very competent. She makes coming in to rent a space easy and informative. I would definitely recommend this location to friends and family.
Sue Kim was amazing customer excell in all questions asked ..Very friendly and helpful .. thanks for the excellent service
Late attention bad
I tried four storage companies (1 or 2 were Public Storage) and received incomplete info e.g., "we have a 48" high 5'x5' storage locker" for a complete bedroom suite of furniture, but was not told furniture had to be hauled up a ladder to the "locker." This was RECTIFIED by Sue Campbell who was knowledgeable, communicative and friendly. Very professional and efficient. Thank you, Sue!
Sue kim was a great sales person with helpful insight.
The representative Karen was a very kind, patient, and informative with helping me with my account I recommend her and this property to all in Altamonte Springs.
Great customer service!
So I called his public storage place in the lady there I think her name is Sue was very nice but I felt very misled as far as what the total price was for a storage unit so that would be my only mishap with it I did get the storage unit but it did cost me a little bit more than what I am planned on
Great storage facility, very secure and protected. If I owned any gold bars, I’d probably store them here!
April 2021 - Sue at the Altamonte location off Central Prkwy, is absolutely incredible. Super helpful, personable and provided a better solution to misquoted availability and pricing information from the consultant who answered the main customer service line of the company. Highly recommend this location because of her!
Sue was excellent!!! Just got a storage unit in Orlando after 5pm on Easter Sunday. ✅ My day started before 4am and logged apx 400 miles from Orlando to West Palm to Orlando... ✅ Took a nap when I got back around 2pm. ✅ Woke up, sans alarm at 4:45pm. ✅ Called @ 4:45pm, at the storage office front door by 4:50pm. ✅ They closed at 5. ✅ I felt bad for the rep but she said she had to stay until after 5 anyway. ✅ Her mom called tho and she had to call her back. ✅ I always did the same on Easter or any other day when my mom called. ✅ Access Granted! ✅ Just in the Nick of time! ✅
I called Public storage to inquire about renting a unit when I move to Florida I spoke with the customer service representative Maryann She is extremely knowledgeable and helpful in all aspects of Public Storage I wanted to give her a great review for going above and beyond my needs. I cannot wait to do business with Public Storage only as long as I get to deal with Maryann in personThank you!!!!!!!
Maryann has been excellent over the last month helping us secure a storage room and managing the account. Our initial unit was too small and she made it very easy for us to transfer into a larger unit. Her assistance and guidance and been exceptional. Thank you, thank you, thank you.
Maryann H. was wonderful. Fully explained everything and had me set up in no time.
We just rented a unit yesterday. When we went to put some things in the unit today we notice the lights were not on, it felt a little unsafe. We called later that morning and spoke to Maryann and told her about the issue she quickly offered a different uint that had better light, and also said she would report the problem to be fixed as soon as possible. Maryann was very nice and really cared about how we felt and made the issue go away. Thank you Maryann
Maryann was amazing Very outgoing Very knowledgeable also helpful
Excellent service, great prices and clean, spacious location. There was an issue with my reservation when I checked in. Not only did Tina patiently take the time to fix the issue (that was not her fault), she was very friendly and went above and beyond to make sure I was satisfied. She is definitely one of their BEST employees. I do not evaluate a company based on its mistakes. Every company makes mistakes. It's how they address them that matters. I highly recommend this Public Storage location.
Mary Ann was very knowledgeable and helpful to explained and reserve my unit eventhough, the unit location wasn't in Altamonte Springs but Apopka.
It was our first time renting a storage unit and Maryann helped us through the whole process. She was great!
Went this am to upgrade storage. There was a glitch in the system but Maryann (PM) and Rachel (DM) Worked out wit IT and were very efficient and professional during the process. I think this location is the BEST and love the employees. They go above and beyond to make sure their customers are happy. My rating for them would be 100%
Visited the property because I needed to buy a few boxes and Brianna was able to help me get a deal on them. Well organized office. Clean property from what I saw in the parking lot.
Great place to rent from and Maryann was immensely helpful.
Mary was the best help that could of asked for ! I have been a customer for many years. She helped me with some concern that l had the best she could. Even contacting regional management to help me.
Maryann was great! She helped us with our storage rental
Linda was great! She let me check out the unit size I had reserved on line before I put any money down, decided I needed bigger and she was a big help with getting the best rate for it. I will say this locations Gate set up makes no sense. If you go down the wrong row you'll have to pull a u turn to be able to get to the code box, and even then u have to go through it at an angle... The storage units are clean and lights work
Linda was one of the most helpful persons I could have ever come across of at this Public Storage. If it weren't for her, I may not be here by now. Early, courteous, and right on Que.
Hi my Name is junior and this is my first time putting my stuff in storage and it was great experience . And they have one best Customer service thank you Brianna
First rate company. Everything is neat, clean and safe! The staff are always friendly and helpful. Worked with Damiana -- she's the greatest.
Great location and clean. I was assisted by Linda who was very informative and accommodating. I wasn't comfortable with the first unit I looked at. Linda understood and she found one to my liking. I like the fact they open early enough to avoid morning traffic. The contract was not complicated, simple as well as adding insurance.
Nice, newer clean facility. Just wish there was a dumpster.
Highly recommend this location. Linda the attendant was very informative and helpful. Everything was explained very clearly and I felt comfortable doing business there. Thanks
I had a negative experience with another facility, but checked with a nice manager in Fern Park, who apologized and took the time to find my small 5x5 Climate Controlled unit at another Public Storage on West Central Florida Parkway. While it is quite a bit further from our home, we couldn’t be happier than we are with the property and Karen. Karen took the time to listen to me and gave me what I needed, not what she wanted to sell me...like the other location had done. This morning, I had gone to the original location to finish my paperwork and start my lease. The manager had required an appointment and said she would call on Friday to remind me and make sure all was still set. Friday came and went, no call - I can live with that. I came in this morning to sign up and start moving in to the unit on the third floor at the opposite end of their unit and asked what happened to the reminder call. She blew it off saying she was not working on Friday. No apologies !! The same person who blew off the price difference in the On Line listings, ignoring it after looking at the lower price quote on my phone, saying prices fluctuate day to day. I told her we had just pulled the price up at another unit that didn’t have climate controlled units available ( We were sent by another manager. ) We started working on the paperwork and she started adding things to the bill, $20 lock - my Heavy Duty Masterlock was good enough for ammo boxes, missile silos and Armored Car Companies, but not Public Storage. Then the final straw... I HAD to PURCHASE their insurance to store our dishes and kitchenware for an additional $12 to $17 a month. After explaining my personal insurance would cover this, she then replied I would HAVE TO AT LEAST PURCHASE THE FIRST MONTH and then bring a letter from our company saying it was covered. My word wasn’t good enough. She then went on how some people’s renter’s insurance didn’t cover items stored elsewhere and some people didn’t carry any insurance at all. Even after reminding her I was an older Homeowner and had more than adequate insurance, she insisted I purchase. I left. Luckily, I stopped at another facility on the way home and was sent to our new storage unit in Altamonte Springs. Two wonderful people who more than made up for the inconvenience of the morning. Oh yeah, By The Way... This unit is on the ground floor less than 30 feet from the front door !!! Welcome Home 😎 Thank You Karen and Public Storage.
Absolutely phenomenal service. When I went there to purchase some merchandise I felt very welcome the lady in the office Kristina was very helpful and even helped me with some items I did not even know I needed. Definitely recommend this place to everyone I know!!!!
Justin is really great! He is so informative and helpful and goes the extra mile to ensure you know all the rules and regulations. Great customer service is really important to me and I would recommend this storage facility location!!
I dealt with Justin at this location. He was nice and friendly. The only issue I had was the up sale now I know this happens everywhere but Justin told me I HAD to purchase Public Storages lock but seems this is not true. Justin stated that everyone HAD to purchase the Public Storage lock and when I said to him, on the walk through I noticed other locks that were not theirs. Justin stated that these people had payment issues and their locks had to be cut and so since they got their account straightened out they were not made to repurchase another lock from Public Storage. I do have an email in to check on this and I called but missed them yesterday but will be calling back.
I met Justin at the Silver Star location he was very pleasant in helping me clear out my storage unit. I went to the Altamonte location to rent another unit that was closer to my home and when I walked in I saw JUSTIN he remembered my name and he had a very friendly attitude!
Cathryn was great got me into the right size space I needed for an amazing price. Thank you Cathryn!!!
Super professional and efficient. I was in a rush and Justin made the whole process simple and problem free. Thank you! I highly recommend this location for anyone that wants to rent a unit.
I’m few words. This place has great staff they go straight no hazels and no fake promises like other similar services. I recommend this place
Justin was super helpful and patient
Chris Connell was very efficient and very helpful. Will return in the future thank you
She was very pleasant and patient showing me around.
Tenice was very nice and helpful ! Made switching my unit fast and easy ! Definitely recommend !
Tenice, excellent service (:
Tenice was an excellent customer service associate and was extremely helpful in every way possible. Will definitely contact her again in the future for all of my needs.
Casey was absolutely great!!!👍👍👍
Kat was so helpful and was a great pleasure to work with.
Highly recommend. Facilities are always clean and well kept. Connell is amazing, very knowledgeable and always willing to help.
DO NOT RENT FROM CENTRAL PARKWAY PUBLIC STORAGE, WE WERE RIPPED OFF: Originally we were VERY happy with our dealings with this location, but within a week it went VERY badly. We were mistakenly led to believe that the unit we were renting had 2 working electric lights and 4 working plugs, and I rented it on the spot. Basically that electricity came with our rent. (This staff member was on loan from another location.) A few days later, we discovered these weren't “on” so we let the front office know. They called back and said, “We don't know where the breaker box is for this unit.” Whaaat? When I questioned further, then I was told, there hasn't been power in that unit for over a year! So I asked can I run an extension cord to my unit, can I move into a unit that DOES have power, and any other idea I could think of. The answer was “No, and your rent stays the same.” We asked to be released from the unit and a full refund. After a few phone calls to a manager, this staff member was told, you can release them from their unit. Our rent had been $290 a month plus several first-time fees, total $355, and second month free. So the manager tells this staff member, They can't have back any from January (I'd only been in there a week), but you can give them back February rent.... which was $0, of course. So basically, NO refund, no satisfaction, no apology from the manager. We called this manager several times to talk, but he never answered or returned the calls. So we're out $355, a complete rip-off. (SIDE NOTE: The unit was filled with spider egg sacs and rat droppings anyway, I had cleaned it out before I found out there was no electricity.) GO SOMEWHERE ELSE
Tenise was awesome and helpful!!
Tenice very nice persoality.
Kat was incredible. She made the experience effortless.
Kat and Connell were amazing. Got us taken care of quick and efficiently
Been grateful for all the years of services and the friendly staff as well. 👍
Quick service, nice young lady. Thank you
Easy process, very helpful!
Christopher is excellent at customer service. Smooth and easy sign up.
Christopher was a great help. Very knowledgeable and very pleasant.
I got an amazing price today with Kat. She was a pleasure doing business with and it was a pleasant experience. Thanks.
People are very friendly and helpful here. They helped me decide which unit to rent even when it wasn't in their location
Rose and Kat great friendly awesome sweet personality great customer service
Rose & Kat gave the best service. Very helpful and kind people
Awesome service. Very friendly and helpful.
Very satisfied with my experience! Connell was helpful and knew what space we needed for the best price in town!!!
Great customer Service from Conell , Very polite and patient with all my questions. Thank you Conell
Great Customer service
Debbie was extremely helpful when I needed to get a price on a new unit
Went to find a storage space and didn't know what to expect. Connell and Eric made the experience amazing! We left with an amazing unit and laughing! Thank you! They are absolutely great
Needed a storage quick and cost efficient Connell and Eric helped a sister out!! Very friendly and helpful!
Debbie helped me so much when I was there on October 1,2019. I really appreciated her friendly service and her smiling face. She helped me with my bill and sent me on my way with an "I hope your day goes better ".
Great customer service
hi just want to say that mr Connell did a great job in explaining in details the rental agreement an policy he is a value to the company I would recommend anyone to use this location sincerely freddy Muschamp.
Flew down from Maine to clean out my storage unit and drive it all back home. Connell was very helpful and polite. Definitely recommend this location to store your stuff!
Ashley does a great job! Service made simple!
I dealt with Connell at the Public Storage Office, and he was extremely helpful to my wife Vivian, and I. He was very polite, friendly, and very professional. One can tell that he has the business knowledge and that he knew how to convey this knowledge. We would like to extend KUDOS to Connell for all his time, courtesy, and assistance given to us, in order to rent the appropriate storage-unit. He truly is a tremendous asset to his Organization (Carlos R. & Vivian Velez, from Coral Springs Florida - 07/12/2019.)
Safe ,clean location.
Awesome experience and great staff! Connell was the absolute best!
Connell is awesome & he is very understanding & the process was easy breezy. Will recommend others to this storage!! (:
I rented with Connell today two thumbs up
Friendly staff who are eager to help -- Kannell and Marcos both were kind, helpful and professional as I needed assistance with regard to renting storage unit. They explained my options and available specials which helped me to make an informed decision. I highly recommend this Public Storage property.
I want everyone to know that the manager, Connell and his staff at this location are the best in customer service. I had the unfortunate need to have my things in storage for two years and during that time I downsized from two units to one. The first unit was inside with my overflow in the outdoor unit. I needed to purge and up to the final hour as a customer, this manager, Connell, and all the staff I ever needed to call on were the most kind, friendly and helpful people you could imagine. They they don't make people like the team working there and I want to say THANK YOU all for ALWAYS being calm, kind and helpful. Keep doing what you do! You are doing a fantastic job helping people. I highly recommend this location.
Quick start up, clean unit, easy access, feels safe and secure. Connell was great...efficient, knowledgeable and personable! The cost is commensurate with others in the area. What’s not to love??
Helpful with any issues.
Shanita is very helpful and I love her customer service. This is my second time using the storage unit place and basically because Shanita was so helpful during a stressful time, I came back again during another stressful time. I think Shanita is a perfect example of a excellent worker. And, I believe there are others who would also give her a great rating based on what I have seen with her working with others. Thank you for having someone so special as your face of Public Storage.
I filled everything out online the same day I wanted to get the unit. The manager (Connell) gave me a call right away to set up a time for me to come get it. When I arrived, everything was ready and the process could not have been easier. The unit was clean and exactly what I was hoping for. He even stopped and made sure I could use my gate code and that it was working. Highly recommend.
Excelente la atención recibida de Marie. Amable y profesional.
Connell was very courteous, polite, knowledgeable and extremely helpful. I would definitely recommend his services.
I received amazing help from Connell finding me the perfect unit.
Awesome place, safe and very convenient. Serg
I’ve only been in this storage a couple of months and I was at my storage unit today and met Connell OMG excellent excellent customer service, helpful and very friendly... he addressed all our needs took the time to listen.. I really hope he is appreciated for all his hard work and service as an employee of public storage... #kudoscornell!!!!
If I could recommend any public storage it would be this one just because of the outstanding customer service we received from Connell. He should be in a customer service manager teaching others this is key to any business. Thank you Connell!!!
Nakia was helping me today. Great costumer service. Make you welcome and great smile makes your day. Thank you
How can I get information about this storage space. I always get someone at the Hunt Club storage and numbers are not listed for the individual storage addresses.
It was really pleasant experience with Nakia. She was very knowledgeable about the unit and was not pushy at all which was nice. It was quick, easy to rent and get everything done!
Very good service.
Conella was an excellent person who gave me good information about the storage units available. Very detail person will do business with him in the future.
Linda Carter is a wonderful customer service agent! Top notch!
Ms. Linda was very helpful even though she is new she is a quick learner and Connell is a patient trainer
Helpful staff, friendly and very welcoming, new associate in training is doing very well.
Amazing customer service. Easy account setup.Great location.
Conell did a great job he very quickly for me into a clean storage space well within my budget. Thank you
the service was great and the mananger Milly was very friendly
Brie was awesome! Super helpful and got me exactly the space I wanted. Highly recommend
do you store PODs from another state
Kia was great with the best smile and the best customer service I have seen in a while. She made me feel welcome and helped me quickly. I appreciate her in such a challenging time.
The employee, Brie, made it easy. She is deserving of promotion at Public Storage. Someone will steal her away for her people skills, and efficiency.
Bri and KK were very helpful and answer all my questions. Got all the merchandise I need. The ladies were great!
Brie is so helpful! I would recommend this place to anyone needing storage!!
Brie was such a huge help today! I needed to find storage for my grandma to help with her move into a nursing home and she was not only helpful but explained how I should pack and how I should set up the unit to make it easier on me!
Brie and Suzan were so friendly, professional, and all around awesome, they really know the art of customer care and the meaning of customer satisfaction. We are returning customers and would definitely recommend Public Storage.
The entire staff Kay Kay and Brie were wonderful. They helped me pick the right size storage unit and were never pushy.
Always very clean and super friendly staff. Never had a problem with anyone or anything. Would recommend to those who need a storage place.
Brie and Suzan are the best. They know the operation at public storage very well and they were able to share their knowledge with me in a very courteous, professional and personable way. It was a good feeling when I left knowing I rented at the right place. Thanks again for the great service!😎
Bri was a picture of the perfect customer service individual. Always helpful and very pleasant and knowledgeable. Great employee!
Always use this location to pay my bill and Brie is just wonderful! I have a location out of state and she is always so helpful.
Friendly, quick and reasonable. Great place to store your things
KK was awesome and very helpful with her customer. She a keeper 😊😊😊 Thank you for all your help Ms. KK
Brie and Yasmin were such great helps last week! We really needed Storage as I was moving down here to help my mom and they were so helpful on trying to save me money with specials!! I would recommend to anyone needing storage to see these two girls!
I needed some bubble wrap and some boxes to ship My packages and the ladies at this location were so helpful! Yasmin and Brie were on top of it and really knew what they were talking about.
What are the hours of operation Christmas day?
Needed to send some Christmas gifts to my grandchildren and stopped by yesterday to pick up some packing materials. Brie was such an awesome help and gave me a great deal on boxes,bubble wrap, and tape! Definitely recommend to anyone who needs supplies for a move or just sending gifts through the mail!
Nice clean place. Provided great, friendly service.
Courteous staff, reasonable prices.
Friendly and corteous service. Very clean facilities.
Ms. Tosha was awesome handled everything amazingly
Thanks to Yahaira at Public Storage, our move-in went quite smoothly after she took the time to show us a couple of storage options. Her sense of humor and personality made a rough moving day much nicer. Highly recommend!
I've leased storage space here several times now. The location is fantastic for the easy access from I-4. You will notice their entire facility is clean and professionally run. My review rating only falls short of five stars due to the value. In four years the price for the same unit has doubled and I don't feel it's the most cost effective option anymore for medium or long term storage. In every other sense, however, this place is one hundred percent.
Tosha was an amazing help - couldn't ask for better!
Facility was clean, easy to move and load, and all the staff (especially Miss Tosha) have been the BOMB!
Highly recommended! Great customer service! Natasha is wonderful to work with! She truly helped us out!
Facility was clean and organized. Shay was knowledgeable and extremely helpful with regards to space and moving products. She provided several options for my needs, as well as recommending other public storage locations for storage sizes not available at this location.
Charlie was very helpful and nice.. made sure we were getting a storage not too big or not to small so we didn't have to over pay.. I am very satisfied with this place.
Good service and quality. Mike helped me and my mom out..
I needed a storage for couple of months and Mike helped me. He was very professional. He answered all my questions. Thanks Mike.
We had a good experience. Mike was great. We would recommend this storage property.
For past 2 years I've been constantly traveling and had multiple storage units rented all over the us, I haven't seen a facility managed by professional like Mike Meidling being so neat, clean and friendly environment. I approached Mike few times for account adjustments and each time he handled my need more than I expected. Highly recommend this facility and the amazing manager Mike
Mike gives !00 percent attention to all his customers great job
Mike was fantastic he's a real people person facilities were clean instructions were clear and I recommend this place highly to everyone
Shay was amazing. Went far out of her way to help and to give information
Mike is very personal, helpful and good at his job.
Clean location, safe, great customer service and attention to details. Renewed to a larger locker. Highly recommend
Easy to access storage units.
Mike was great! He got us settled in really fast!
Mike was an excellent, and helpful employee . Will recommend this storage facility to anyone around.
Mike and Jimmy were excellent help in the purchase of our new storage unit. Mike helped us out with the storage unit and showed us exactly what unit we were purchasing. Jimmy explained all the paperwork to us and was helpful as well.
Mike and James were awesome and helped us out a lot! Mike did an excellent job explaining the rental to us and showing us the unit we purchased. James explained all the paperwork to us efficiently and was very helpful as well.
Very clean, new paint and Mike was very helpful with everything. I would recommend Public Storage to anyone!
Mike was awesome. Clean facility and great customer service.
Mike was incredibly pleasant and he was very fast & efficient! I've been to this location twice and have always received excellent customer service! highly recommended :DDD
i Want to take this opportunity to thank Mike the Manager at the Central Pkwy for the great service service he provided, I have been renting from public Storage for many years and Mike is truly a asset to the company i am quite sure that the powers to be already know that. Mike thanks again for the excellent customer service. This property is clean and secure. Anyone looking to rent a storage should check Mike out at the Central Pkwy storage.
Kia helped my mom today and she was quick and clear.i told her I would do this..she help our stress get relieved.thanks ms.kia
Came AGAIN and had great Customer Service by Ms. Kia . She made sure I understood the prices of everything and was very Respectful and patient .
I have been here for months and have appreciated the Mike's customer service! I have been ate a few times with my payment and Mike called me with a courtesy call! I really appreciated that! He is not demanding and very personable! This is rare in many companies today!
The absolute best experience I have ever had renting with Public Storage. Mike was prompt and courteous and I was in and out in 15 minutes. Very clean facility and I got a great deal on my space!
Cause. Ms chrissy was so helpful and such a bubbly personality
Mike did as much as he was able to do to provide great customer service. So Thank You Mike. But I will not rent from this company again. The company as a whole is terrible, very corporate and they limit the ability of the district manager or anyone at the property to accommodate their customers. Their yard maintenance needs improvements as many leaves and other trip hazards exist on the property. A door near the office is not secured and many times is left open when a simple fix of a new hinge would make the door close on it's own. The door should also be keypad pass code protected. There are not enough carts, should be one at each door. There are not enough door stoppers to keep doors propped open while moving in and out. Their outdoor units smell of bug spray/poison. I have rented nearby at a family owned property and that property, while older, was much better maintained and run. This property is very corporate and not given enough attention by their corporate office.
Mike was so friendly and helpful! He made sure we got the storage unit that was best for our needs and went above and beyond to provide suggestions on products we can use to store our stuff properly. Thank you Mike!
Mike and betty were just wonderful. I highly recommend them to everyone
I had an amazing experience with Mike yesterday I would recommend anyone to go there
YOUR CUSTOMER SERVICE REP, BETTYE ALSTON WAS EXCELLENT IN HER KNOWLEDGE AND ASSISTANCE IN HELPING ME WITH MY STORAGE NEEDS. KEEP UP THE GREAT WORK MS ALSTON!
BEWARE!!!! Watch out, these storage units are smaller than advertised, and once they have your money, you won't get it back unless you want to go through the paperwork and hassle of a stop-charge! I rented a small unit, advertised online as 5x5x5 but only found out when I went to move in the next day that there is NOT 5 feet (60") of space in any one direction. I have an item that is 59" x 44" x 6", and it wouldn't fit - actual floor space was only about 4' 10", and usable space due to door frame design is closer to 4' 6". In hindsight, it's obvious I shouldn't have trusted them and should have have measured to be sure before signing the rental agreement, but I didn't. Now, the space not being quite as advertised wouldn't have been such a big problem, but the real issues started when I went to cancel that unit and try to either get a larger one or get my money back. The next step up in size wasn't available at that location, but instead of offering a refund at that point, they flat-out refused to refund the money I had spent to rent the too-small unit the previous day, even after speaking with higher level management and customer service! In the end all I got back was a part (not even all!) of the advanced rent I had paid for the next month! So, I got screwed, but hopefully my experience will help someone else avoid the same mistakes I made in dealing with this company, or probably better yet, find another storage option altogether!
Had a great experience , Betty Alston was a very helpful helping me with my purchase. Excellent customer service!
I went in to Public Storage a few days ago to rent a space and the young man James who was working there was incredibly helpful. He had awesome customer service and I will for sure recommend this public storage to anyone I know in need of a space!
Awesome customer service. The staff is friendly and the store is very clean. I had a wonderful experience. I would recommend this storage to my friends. Awesome job!
How often do you find a place so nice, you feel you have to give a hug to the person who assisted you? This is one of those places. At least that is how I felt after I completed my rental. Bettye was the onsite manager when I rented my unit. She was so incredibly helpful, honest, and knowledgeable. I felt like I was part of her family when it was all over. She also is very keen on making sure the place is clean and looks good from the outside and inside. I highly highly recommend this site for your storage needs. Especially if Bettye, yes Betty with an e, is assisting you.
James was a great help. I would recommend this facility to my friends and family
Greatservce quick n easy !
Anna and John helped me today and a received more than expected. Thx Y'all!
Great customer service!!
Came in and signed my lease with Latarra. I had a very pleasant and speedy experience and would highly recommend.
Friendly service, I wish the outside outer units had gutters. The rain splashes up and in. Over all good experience so far.
Great property to rent at.
Latarra she always give great service
Anna and Catherine did a great job! Super fast and in a great safe and secure area to store.
Ana and Kathy are very helpful and efficient in assisting in my move!
Great and fast
Cee was amazing! She made everything very easy. She was professional. The best choice I made was using public storage.
It is a wonderful place. Anna was great. I appreciate her help
Lucas provided excellent customer service he provided me with all the information I needed to know I will be back to see him for sure! :)
The worst management and was lied to about fees and move out. Also leak issues with an inside unit never got resolved.
great customer service
Awesome experience! The store itself is very clean, the area where this PS is located is very safe and there's actually someone on premises that keeps an eye on the place. Karissa, a new employee was more than helpful, she was great company and performed her job above and beyond what I was expecting for someone who just started there. I got answers to all the questions I asked and gave me a variety of options to chose from in regards to my storage needs. This place definitely makes you feel welcomed and I would recommend it to all my friends and family.
It was a good experience . Would use them again
My experience was very good everyone is always very friendly and personable. I downsized to a small unit with no problems. I feel good knowing my belongings are in a safe and clean facility.
Karissa was very nice and helpful.
love the Service. Anna & karissa were so helpful and nice with me. They guide me to choose the best storage according to my stuff. They are security and now I can leave happy to my country. thumbs-up!
Great location for me. Shanita was more than helpful!
I'm a cuctomer here I came to make a payment Mayard was helpful and explain everything clearly about a bigger unit that I need for next month great service
Very friendly service.
Shanita, Saved my life. I needed storage and she helped me and got me good deals. Very Happy With the Service.
Shanita was excellent in showing off the property and providing full details of the property sizes and what would be best for the items I had to store. The detailed explanation of sizes of dishes would best suit my needs and special that are offered that day. She was a true professional and friendly too. THUMBS UP :-)
My service at this location has been extremely positive. The staff is absolutely wonderful especially Anna, she is just a breath of fresh air. Please continue the great work!!!
The entire process was quick and easy Mayard was very professional courteous and informative!
It a nice store. Mayard is nice and helful. i would recommend this storage to friends and family.
Nice area to rent a storage. Maynard is very helpful my experience was great. Thank you for understanding
Shania and Anna are great
Mayard went out of his way to call me with the unit I had been waiting for! Best customer service in storage I have had!
Anna and Rashawnna were very helpful at this location and I would recommend everyone store here!!
Ann was professional and helpful. We had a great experience. She explained everything very clearly especially for someone that has never rented property like this before. She referred us to a property that would better suit our needs. Thanks Ann....
Anna. awesome fast service
this store is really clean. Everyone is friendly. Mayard is helpful. i had the storage there for 2years Thank you guys.
Management is always friendly. My family has rented at several locations, always clean.
Great service by Shelby and Anna. More people should learn how to work with clients from their example.
Thanks Shelby and Anna for helping me find mattress covers. Great customer service.
Shelby and Anna ellas ofrecieron un exelente servicio.
I was in central parkway to make a payment my unit was in Longwood and I needed to update my information Mayard was friendly and help me get it done and fax document to my home store. Thank you Mayard
Amazing. Everyone was very professional and kind. Be sure to ask for Regina or Anna. They will take care of you.
Regina and Anna provided fast and great service
Great experience friendly atmosphere
Thanks to Colleen,Kelly and Krystal for helping me so much with my storage needs. Their customer service was excellent. Clean units. Wide driveways. Excellent location for what I needed it. Gate hours very convenient Easy online.payment!!!!
Colleen and her new team members in training were fabulous! I suggest coming prepared with your own lock since you can find the exact same one they offer for half the price elsewhere. Also, they say they require insurance but don't require documentation if you decline what they sell. Check with your insurance agent about coverage that you may already have (homeowner's policy) or look into a renter's policy which will most likely be a much better deal than what they offer. Overall, the price was great and the people were easy to work with.
When we had our storage locker there, it was well maintained and the staff was always great to work with!
4th time renting there. Coleen is very fast and helpful. Unit was very clean upon arrival
The service was great and the employees were very helpful. Colleen was such a great help and was very nice and professional about everything. I very much recommend this place to people. :)
The staff was very accommodating and friendly. Colleen has awesome customer service skills. I always felt welcome whenever I stopped in to pay my bill.
This is my second time having to rent a storage unit and this was a very pleasant experience! My last company I used was horrible and I had nothing but problems. Colleen was such a delight and was so helpful with everything I needed and even nailed it perfect with the correct size I would need. Thank you.
Great clean and well maintained place to keep your storage. Coleen and her staff provide excellent customer service. I would highly recommend this place to meet your storage needs.
Great customer service at this location. I suggest Colleen she does a great job.
This is my first rental and I found the experience exceptional. Coleen was very helpful in setting things up; facility clean, well maintained. Would highly recommend facility and staff.
Best storage experience I've ever had. Colleen was very knowledgeable and incredibly helpful. She got me in, signed up, and taken care of very fast. I would highly recommend this facility. See Colleen!
This location was fantastic they scheduled an appointment and were waiting with smiles when I got there! Colleen, Venel, and Kiera were a great team! They were quick and thorough and made the storage part of our move enjoyable. We got a great unit there, and loved the customer service!
Colleen, juan were great help with finding a storage unit that fits my needs. they were so friendly and they took a big weight off my shoulder I would definitely recommend my friends and family to this location!!!
This property is conveniently located . The property manager is always very helpful and friendly..This is a training facility so everything is kept neat and orderly...The manager has over 13 years experience in the industry , all of which has been with Public Storage... If you have any questions about packing and storing then this is the place to go..Always looking out for the customers best interest and willing to go the extra mile..
Excellent job. The young man who assisted me had only been on the job a few weeks, but his service was superb.
Great property and service
We wanted to get some stuff out of the house while we reorganized. I signed up with them online for a small space because they had first month free rent. Oh wait, not quite free, admin fee to sign up. Okay, so that won’t be too bad for a few months. I got a confirmation that said my total cost to move in would be twenty-three dollars, so I went to move in. First, you have to climb a ladder to get to the space. Okay, we don’t have anything heavy, but oh wait, must have insurance, eleven dollars a month. Okay, I ‘m already here with a car full of stuff, but oh wait, not only is the cost to move in not twenty-three dollars, or even thirty-four dollars with the insurance. The cost to move in comes out to sixty plus. What? Oh, there’s a charge for a lock. We're not talking a huge amount of money here folks, but if they give you a move-in price, then that's what they should charge. They lied. This is bait and switch. If you were renting space for a car or something, maybe it would be worth it, but not to carry useless junk up a ladder. I just took the stuff home and crammed it back in the closet. Total waste of time. Two stars for being nice.
I have been using this facility for over 2 years. I have always appreciated the cleanliness and security of the property as well as the continuous efforts of the staff to keep me informed if there are any changes or issues with my account or belongings. I would definitely recommend this Public Storage facility above the previous two locations I have used in the past.