Public Storage Self-Storage Units at 425 New Churchmans Road, New Castle, DE

Destiny was very helpful with my daughters move in helped her and I figure out the right size to move in to and what would fit with out going out of our budget!

Can’t complain ! Great service great place.

Everyone was so helpful during the process of booking the space we needed. They even made a call over to the units in new castle to see if that would work out with one of the climate control units they had there. I sensed a good teamwork and referral system they have established that really helped in the process of choosing what we needed best. 5 STARS 🤩 ⭐⭐⭐⭐⭐

Bria was helpful even went above and beyond to assist me with a last minute.

Very good service

Bria was amazing. I’ve been having the worst moving process and she was just a breath of fresh air. Even before getting to me, she was so helpful and kind with the customer before me. She explained everything very thoroughly and walked me through the entire process to set up my storage account, get into my unit and was just honestly so helpful. She also gave me recommendations on where I could get a uhaul from or just a moving truck in general. Thank you Bria! I hope you get a raise off of the happiness & easy process you’ve provided me.

Bria was very helpful and informative. Great customer service!

On today I came to Churchmans Rd to pay my storage and they resolved a problem I had Brea helped me out and the manager thanks Soo

I highly recommend this storage facility. It's very clean, well-maintained, and affordable. In addition the staff is friendly and efficient. I recently had a billing problem and Bree was so helpful in assisting me with resolving my issue. She was knowledgeable and patient and provided excellent customer service.

I normally don't post anything but I had a great experience with the site manager Bria as I needed to transferred from one unit to a larger unit. She was very professional and checked on me near the end of the the day since I had a lot of items to transfer due to being a valued customer at this same location for over 25 years.

Ask for Carter when you coming to Public storage. All my needs and concerns were taking care of, Thank you so much !!

Clean location

Christal was so helpful and helped me through my rental and answered all my questions and made it so easy

Christal was very helpful and friendly and met all my needs..

Christal is helpful and knowledgeable

Excellent people excellent place

Its good but I'd like to be able to go there at any time,but i don't know what was the problem,only they know why its open only 12 hours,over all is good,

They gave me a great deal and Crystal was very helpful she's the one who set it all up thank you much

The woman in the office was exceptional at her job, she not only was friendly but assisted me with all of my questions

Good customer service

Great prices , great service and clean ! Love working with the staff there.

The office manager Stephanie was so pleasant and absolutely wonderful to work with! Highly recommended!

I would also like to say, Stephanie is the most professional wonderful, most accommodating person that I’ve worked with in many many years… I will miss the services that I’ve had with her in the past two years… She’s the best!!

Excellent service

Vacating my space was so much more simple than I expected. Thank you to the manager for helping me not only with renting, but with vacating as well! Wonderful business

Stephanie is fantastic! Highly recommend this location!

Great service and reasonable prices.

The property manager is fantastic!

Good customer service. Place is clean and nice where it is located.

Good ground units

Available at this particular place sucks... can't get in after 6pm or before 6am, very inconvenient.

Are these units heated?

Stephanie , the manager, is very professional and a does an outstanding job with the customers. She will do anything she can to make the storage experience really good! I made the right choice when. I rented at this location.

Great place always a good experience I appreciate the service

Shoutout to Amanda! She was extremely helpful and she assisted me with finding the best storage unit for my upcoming move. I'm grateful for choosing Public Storage and their great customer service.

This public storage is a total ripoff! Most expensive in the area, with the least open operating hours. And just raised price over 25%. Class action coming!

We just got our daughter Rosie a storage unit there, however I HATE that w/ they close @ 6pm NO1 can enter the gates @ night 2 move or get there stuff. This is outrageous!! I've NEVER SEEN A Storage Place operate like this! I'm very unsatisfied n DO NOT RECOMMENDED THIS STORAGE PLACE TO NO1, u you will regret it I promise you that!!!! Patty Stebner Octavio, we rented for our daughter Rosie, who works two (2) two jobs and is a single mother w/ four kids, tell me how she can make it by 6pm and she leaves work @ 530am??

Stephanie is the absolute, best property manager ever!

Kris was great in and out!!!

This by far this best place to have storage . Never had issues even being late 10 days the property manager is up front and tells you just how things are no hidden lies all and all good place if you can't afford to pay on time talk to Stephanie she will work with you if your honest

My experience with public storage has always been an exceptional place to keep my property even 13 years ago when i first did business with. Always a pleasure.

Very nice and clean place willing to help out

I want to give a very special thank you to Stephanie. She was awesome she made the process of me getting my first storage very simple, very easy, no complications at all. Also she covered every question that I had. We were able to schedule an appointment she even followed up to verify the appointment. I was able to get everything moved in and I had a great experience with the whole process, I’d recommend this location to everyone! Thanks again.

The hours are terrible & it’s overpriced

A very good storage place. The inside units are great and their team is very helpful and considerate.

I called on Sunday morning 11/14/21 and requested information about available units. I spoke with Christian and met with her. She toured me around the property looking for several sized units. Even though it was a brisk fall morning, she was polite , professional and considerate. I truly appreciate her patience and knowledge of the property and the discounts available. Thanks so very much!!!

Excellent service good price on unit

This place is fair as far as storage units go. If you're looking for access in the evenings this isn't the place (access is from 6am-6pm and they'll send a passive agressive email if you visit out of that timeframe), nor are there any power outlets if you're a project person. If you're just storing stuff, it'll do you.

Stephanie was awesome!

The staff is very cooperative and helpful.

Stephanie is absolutely fantastic. I always prefer this location because of her!

That Manger is Amazing!!

Stephenie was fantástico, very helpful.

Stephanie is awesome!

Stephanie has always went above and beyond to help with every situation. She’s a top property manager, and one of the most pleasant person I’ve known. God bless her! 💯

Liz gave me wonderful information and service. She was very knowledgeable about what I needed..

Stephanie is awesome she was a lot of help.

The storage unit Lady is always courteous and professional, and goes above and beyond to help and/ or lend a hand if needed. I've been with this storage unit place for over six months now and every time I go to my unit in always greeted with a high and warm welcome. I would recommend public Storage on churchman road in New Castle Delaware to anyone who is looking for units to rent.

Stephanie is an amazing, caring property manager.

Stephanie is always fantastic!

Love the service I was provided with, absolutely great and no where else even competes with this property!

Stephanie is a wonderful property manager. She is always helpful and looks out for her tenants.

Great and cheap

Stephanie provides excellent service!

Easy accessible

Perfect customer service.

Property Manager in the office helped the vacating my space nothing more than simple, couldn't recommend better service than this!

Stephanie always provides excellent customer service. Highly recommend!

Stephanie is always phenomenal. Her customer service is unmatched!

Awesome service. Stephanie is fantastic.

The facility is always clean and the property manager is always friendly. Excellent customer service.

Stephanie is fantastic! She's always helpful, professional and courteous!

There are no words in this worlds vocabulary that describes Stephanie's above and beyond planets SUPERB EXCELLENT Customer Service. So Mr. Public Storage make sure you take over the top care of this Employee as if she was the 1st to build Public Storage. Thank you Steph for your Service thinking this whole time you was 1/2 Owner.. much Appreciated...🏆🏆🏆🏆

Amazing customer service! Stephanie helped me understand the move in process very well and made moving in a lot easier!

Easiest way to move in and move out! Stephanie made it super simple and I could not ask for better assistance!

Property is well kept and Stephanie is always so helpful

Very Polite Employees, Property & Storage Unit is very clean. I visit the property on Churchman's and the lady is very nice and friendly. The storage units she showed me were very clean and I am also happy about the property being well kept. I would recommend friends to rent from your storage facility.

Property Manager was seriously helpful, couldn’t ask for better service.

It was such an easy experience! Lana and Stephanie were amazing and so helpful. Answered all my questions and concerns with ease! They’re such a pleasure to deal with!!!

They are very helpful and friendly. Good service.

The customer service was simply phenomenal, love the service I get every time I go in to make a payment.

Storage facility is clean and has a welcoming staff.

This is one of the worst places to ever make a storage place. They advertise $1 per month but then don’t tell you that it’s $15 insurance and $20 lock charge at the time of renting unit. DO NOT RENT AT THIS LOCATION! They will sell your items and put an outstanding balance on your credit. And this place shows favoritism. DO NOT WORK RenT DO NOT STORE HERE!

Stephanie is a fantastic property manager. She's been very helpful and is always friendly.

They advertise $1 first month but never have any units for a dollar. The computers was down i guess that's not the store's fault but after the price was $132.64 for a closet size room. These places are ripping people off i think. It is just a container why do people have to pay so much. Just check those prices sometime its outrageous.

Kisha , very friendly and professional.

This place tried scamming me out of money! They took 153 out of my bank account even though I should have only paid 122.. then blamed the bank for paying them extra. Didn't offer a refund of the 31 dollars even though they couldn't justify being paid extra.. wonder how many other people they scammed.. wish I would have read the reviews first!

I just vacated my storage unit within the last hour! I get a call from an extremely mean woman from the office claiming she refused to vacate me due to items I left behind! I only stored boxes not Mattresses. Proceeded to say that I was the only one in and out on the property all day! Oh and I was going to be charged 250.00 to remove them. They were in the hallway when I arrived! I can’t believe places like this to things like this to people. Then she said I’ll be hearing from her district manager WTH did I do to this woman for her to be so mean and disrespectful. I have used public storage a few times but I will never again. Fear that they can charge whatever they want whenever they want completely disgraceful.

Helpful and friendly service. Stephanie is always looking out for us. Always recommended.

Lana is always helpful and friendly everytime we deal with her.

Stephanie provided excellent customer service. She made our move simple and easy.

Stephanie is always a pleasure to deal with. She looks out for her customers. I absolutely recommend this location.

Stephanie was great

Great customer service here and storage space very clean and big. The only thing I would change if was asked would be the hours.

Mikia was very helpful in me transferring my units. She has great customer service and is very personable. She mad the experience seamless.

Great customer service. Stephanie checked out our truck to make sure we were getting the right size unit. The location is clean and convenient.

Great customer service! Krysten was extremely helpful assisted my mother and I in finding the perfect sized unit. She was very friendly and funny, too. The pricing is reasonable and location is perfect for us.

Stephanie was super sweet. Excellent customer service.

Krysten is very nice and gave me all the info I needed and worked with me cause I was late

Krysten is wonderful!!

Great fast and easy service.. answered all my questions

Awesome customer service. Krysten is a very professional employee. I will always come here when I need a storage facility.

Krysten was very helpful to me and very sweet to me she explained everything perfectly and how much it would be for a storage unit I would most definitely recommend going here to all of my friends and family if they were moving or putting things away, Good Job Krysten!!! Happy to have people like you work there.

Krysten was so polite and went over all questions that I had during my rental. I would definitely recommend storing with Public Storage to anyone in need of storage.

Krysten was very pleasant and helpful. I highly recommend this location!

The site was very clean probably one of the cleanest storage sites i have been too. The employees were nice and super helpful with my needs. I highly recommend using this site for your storage needs.

I stopped in at the Public Storage on Churchmans Road to buy some moving supplies the other day. I had no idea there were so many items to buy for moving. Anything you could need, Public Storage has. The property manager Krysten told me all about the products and helped me decide on buying a Storage Pak which was had exactly what we needed for our move.

My uncle and I stopped in yesterday about options on storing his boat. Krysten showed us around and was very informative. She was nothing but professional and answered any questions we had. This is a very clean, secure property that I would recommend to anyone.

Krysten and Ciara could not have been more helpful, Very professional, answered all my questions simply. great experiance

Cannot recomend this establishment, overcharged,watch what you are charged.

Ciara was very helpful. She did a wonderful job establishing my lease. I am more than satisfied.

Ciara was wonderful great customer service !

Beware. Poor customer service!!! I have reached out to Sierra, Kristen (manager), April (Kristen’s boss) and Teresa (April’s boss) when I moved in May 13th and I have NOT heard from ANYONe!!!! I wish I could give zero stars. When I moved my belongings in to storage May 13th. I was told my unit had two doors and was even sold 2 keys. The day of my move, I told my movers how I wanted things placed based upon a door being on both sides of the unit. Somehow that’s not the unit I was assigned. As a result, when I got to the unit, things I needed access to were not accessible. In addition, I’d requested late gate access the day of move-in from Kristen, and thought it was approved, however I was I formed by Sierra that she had no knowledge of it and the person who lives on site said they did not know anything about it s ither so she was going to let her dogs out at the closing time. As a result my movers were just putting stuff anywhere to get it in. So getting an extra large storage with two doors was just a waste of money because I don’t have access to a second door and I don’t have the space I need to move around in the unit as planned. So totally frustrated. Don’t rent here.

Ciara provides me with great personality she always kept a smile on her face gave me all the information I needed to pick the right size unit that I needed. I would definitely recommend her and this facility for service. Thank you Ciara! 😉

Ciara was very helping and understanding

Ciara was very helpful

I had a great experience with ciara she had wondergul customer help me get the boxes and other accessories i needed to make my packing experience easy. She has a great personaility and kept a smile on her face.

Krysten showed us the unit and was very friendly and helpful to any and all questions asked.

Ciara was very helpful and I highly recommend person like her!

Very nice and patient. Ciara has great customer service and personality. She really made my experience a pleasant one.

I had a wonderful experience here. Ciara was very helpful.

Krysten was good and was attentive to my storage needs. Overall I like the customer service I got from her and on every occasion I come to this facility to rent storage spaces for our clients. Lanre.A On-Demand Moving Services

We were delayed coming from out of state to check in for our unit. Ciara was fantastic and very helpful even though we got there close to closing. She went out of her way to get us checked in and stayed late when there was an issue with the unit we had reserved. She even went so far as to get the District Manager Regina on the phone to resolve the issue. Highly recommend.

I visited this storage with a reservation. Ciara, who was at the front desk was very professional and courteous to let me know of a promotion that was running by which I was able to save some extra bucks. She took me to the storage, explained the rules. I had a really good experience with the facility and would really appreciate the way they handle their clients

Ciara was helpful and super friendly. Great customer service, she got us in and out. I would recommend Public Storage on New Churchmans Rd!!

Quick easy and incredibly nice units are a decent size

Ciara was very helpful and clear with all of the terms of the lease. She was very helpful in getting a storage unit perfect for what I needed

I read the reviews on Krysten before I went and they were glowing. Then I got there and, to my surprise, she was even better than advertised!!

Ciara was super helpful and the space seems very secure

Gigi was extremely helpful and super friendly. She was super busy and still managed to squeeze me in to give me the best service. Recommend!!

Krysten was awesome. Very friendly great customer service. Very quick

Krysten is awesome!!! Nice building!!!

Great customer service! Susan was very helpful and knowledgeable with everything I needed! Very clean of you are looking for a storage.

Krysten was very helpful and very nice! Definitely go see her when you need help.

Manager krysten was real helpful in helping me out with my storage issues. And shes very friendly. I would recommend her storage location. And shes available for all ur storage questions.

Krysten is wonderful always very helpful when I come in to make a payment or forget my pin!

Krysten was an awesome representative. Keep up the good work!!!

Top notch service !

Our sales assistant was Griselda. She was professional, patient and very thorough. Public Storage is fortunate to have such a superior employee.

Helpful staff

Krysten provided excellent service. She was so helpful and it made my move in very quick and efficient! Thanks so much!

Very helpful and friendly. Gigi and Kristen we amazing!!

Great storage place to bring or put in...Great vibes top to bottom Gee Gee krysten

Best customer service around. Krysten is awesome!!

Kristen is excellent I recommend her! Xx 😀

Krtsten is awesome. Extremely friendly and helpful. Was able to assist me with what space would be best for me. She also helped get the supplies I needed. She is my new best friend.

Called in & spoke with a girl named krysten about getting a storage unit for my mom. Super polite & helpful!

Very nice

Krysten was very helpful with purchasing a new unit and cancelling another. She explained the services and costs so they were well understood and assisted us throughout.

Great help recomend

Krysten is the best! Her customer service is awesome. Very knowledgeable and helpful. Always polite and friendly. I would definitely recommend.

Wonderful experience with the property manager. Her customer service was awesome! She went above and beyond to get me the storage unit I wanted and needed.

Great service

Andrea was amazing! Very thorough and friendly. Great Service!!

Wow these people dont care about you or about your stuff hands down go some where else that appreciate you

Great service! Prices are good as well

Super nice customer service

great service from Andrea! very friendly, and was accomadating to my needs. thanks again Andrea

Great customer service

Awesome service

Andrea was a blessing today! She saved us a bunch of money this month and ongoing. She really did us a favor. Thank you public storage

Good service from Andrea!

GiGi gave me great customer service would highly recommend very friendly and helpful

GG was Extremely helpful, very friendly. Second time using them I would recommend.

This public storage you can only visit 6am to 6pm.....which is inconvenient if you want to visit your storage at 7pm..........but it is a cute storage next to it that is a $1.00 down.

Andrea was very fast and efficient. Explained everything in detail. Thanks again andrea

Gee Gee she was very pleasant, honest and helpful, I give her a 10 for her great hospitality.

Great customer service. Gee gee is the best. She was really helpful and she's bilingual.

Andrea was friendly and very helpful.

Andrea was great. The process was quick and Hassel free.

I came in to get a unit and Andrea and Sara were great, so simple in and out in less then twenty minutes.

If I use this storage can I access it when the office is closed?

Andrea showed wonderful service today. Was in and out quick and explained everythinv to understand. Thabks again!

Great service!

Andrea and Sara were a great help today. Answered all my questions and provided great service

Sara went above and beyond for me today. Her service was excellent

Andrea was very helpful today. The process was quick and easy. Definitely would recommend.

Awesome service from andrea. Very personable. Made a bad day into a better one

The worst place ever, no customer service skills at all, the worst, the place is dirty, in need of repair, dead rodents, etc not enough time to tell all. Do not use them get out while you can.

Won't ever use them again, the worst on customer service, it is sad when you have to go through hoops to get to your own personal property. And they do not keep the property ckean and maintenced. It is always debris everywhere.and the office smells bad.

Andrea was a great help with helping me find a storage unit that help fit my needs... It was quick and easy. Thank you

Do you have outdoor rv storages

Excellent experience. Very informative. Great space. A++++++

Me. Andrea is the best. She works with me and helped me through some challenges. She is understanding and patient. Forever grateful. Thanks Public Storage.

Andrea was the best had her in past wonderful!!!

Andrea was wonderful. She went above and beyond for me this afternoon. Great asset tp your company

Service was great! The girls were very kind and explained everything to detail

Andrea and sara were great. Explained everything to detail. Clean units as well

Great service from Andrea! Very knowledgeable and super friendly

Both Andrea and Sara were very professional and very detailed.

They qoute one price on line, but when you get their it's a whole different price range.

Andrea was great.

Andrea was great fast and easy process!

Andrea is an absolute delight to deal with. She is very personable and approachable. Andrea always has a smile on her face and makes you want to smile. She is a an asset to the company!!!

Andrea is always welcoming. She has always been a fantastic manager to the public storage facilities. Her location is very clean, and she shows tremendous respect each time I come to see her. Thank you Andrea for being my angel so many times. My family thanks you!

Sara and Andrea provided great service!

Andrea and Sara provided excellent service! Best prices in the area

Andrea was great! Fast and easy process, great customer service and prices

Andrea was really helpful today!

Great service from Andrea. Great prices as well

I've had units here quite a few times. While I can say the units are clean the customer service is horrible. I can totally relate to the negative reviews

Check in was a breeze and the rates are super inexpensive. Andrea was wonderful checking me in and giving me the run down of how everything works and what additional items I may need. So far a great experience!

Thanks Andrea for you quick service for my last minute reservation...yoi made today 10 times easier!!!

Like it there

Andrea was great vwey personable i gpt 2 spaces and she went above and beyond to get them close to each other

After 7 years I was expecting a little better service towards the end. Andrea really didn't go "above and beyond" with anything for me towards the end. I didn't feel welcome or appreciated whatsoever. Other employees that worked there were great, but Andrea is the only reason I'm not giving a higher score.

Andrea was awesome! Very friendly and explains everything to detail. Awesome job!!

The buildings could use some maintenance. The exterior door used to get to our unit is coming apart and they could use a way to prop it open. When you are unloading you vehicle you need to bring an extra person just to hold the door open. That or you have to put your boxes down and open the door and then pick your boxes up again to enter. What a pain when you are unloading a truck full of belongings.

Andrea was great! Went over all of the paperwork and policies and was super friendly!

This place works perfect for me. I am only taking off a star because of their hours, which are 6am-6pm. I've needed things from my unit after 6pm and had to wait till the next day! Still a quality business.

Andrea was great. Fast and very sufficient. Will recommend to friends

Andrea is very awesome very fast and efficient will recommend to friends

Andrea was great. She helped me out a lot today and also a lot in the past with finding the right unit for a good rate. She explains everything to detail to help you understand

GRISELDA DID AN EXCELLENT JOB OF PROVIDING ALL THE DETAILS ASSOCIATED WITH RENTING A STORAGE UNIT. SHE WAS CLEAR AND QUICK, ANSWERING ANY QUESTIONS I HAD. THIS IS THE VERY BEST EXPERIENCE I HAVE HAD RENTING A STORAGE UNIT.

Great service. Andrea was very professional and explained everything to detail

Great experience. Andrea was great! Explained everything to detail

Very good service, Andrea goes above and beyond to help her customers. 2nd time renting with her and I Wong store anywhere else

Andrea did a great job with her service today! She went above and beyond with showing me the different sizes they may have met mg needs, recommended packing supplies to help protect and also was able to deal with a busy office all with a smile. Thanks andrea!

Andrea it's amazing. She explain everything to detail. Deifenily make my day a lot brighter

Andrea was great thanks sobmu h for everhthjbg

I usually don't review Its was a great experience Andrea was more than helpful she explained everything showed me my options and made it a fast but enjoyable .. Great & im happy to be renting from this location with a manger like her :) !!!

Today i rented a unit had great serive very hospitable all questions answered

Service is awesome! 2nd time coming back. Cheapest around. Andrea is great

Andrea was awesome, she took care of all of my needs

My experience Andrea was very pleasing AND PROFESSIONAL.

Very respectable ,knowledgeable, and takes her time to explain the walk through and paperwork correctly

First and foremost, Andrea's customer service is one of the best experiences that I've ever had. She is very professional, knowledgeable, as well as very friendly. I would always store my items wherever Andrea is. I recommend Public Storage to everyone I know and to anyone who needs storage. Thanks Andrea.

Andrea is a great person to get help from. She always going outta her way to help someone. She is a wonderful person.

Great service Andrea! Great price.

Great service. Details were explained perfectly. Awesome property manager

Hello, Andrea was great, very nice, professional, very clear and easy to understand. She explained and went over the contest to rent a space, abs was expecting me when I arrived and called me by name. Very nice! Carol

Great check in, Deanna and Andrea super helpful and gave good tips on moving.

ARUDRA, WAS GREAT WHEN HANDLING MY NEW STORAGE!

Andrea is very pleasant and very helpful. Always keeps the property well kept. Updated security.

Awesome service from andrea. She cares about her customers and you can tell. Always smiles and makes you feel comfortable about storing your things! Shes a keeper

Great at first I have had a unit there for several years the only thing that has happened is the rent has increased to almost double of what it was when I moved my items in there until recently they put new doors on their units so I guess it is time to get rid of my things or move them

Adriea was very awsome today she explain everything very professionally and respectful

We wish laurn would stay ! Andrea is awesome too. Great experiance

Andrea was great, very informative and great with people. Knows how's to multi task but still keep you in the loop with things

Second time renting, Andrea is the only one I'll rent with... Awesome service, very personablr. I'll tell everyone to rent here

Andrea was awesome! I'm telling all my friends to rent here! Awesome prices

Andrea was great when I went there. She was able to figure a way to get more space and cheaper. Thank you for the awesome service!!

Andrea was great. Very fast and.courteous gave me a better rate than.what i.originally.reserved awesome!!

Andrea is a blessing very helpful understanding n considerate n helpful she is the best at public storage n I have been a customer of hers for 6 mos n truth be told I don't wanna leave her thanks public storage for her lots of love

AndreA was great. Fast and easy service. Me and my daughter come here all the time

Andrea and jess are awesome! I rent 2 spaces and never had an issie. Amazing girls

Convient and polite service

Everything has been great! Andrea has showed us great customer service since she took over, only complaint would be rent increases every year.

Thank you Andrea fir your help. Great customer service.

Came to rent a space today and andrea and jessica helped me. They were perfect!

Andrea and Jessica were fantastic helpful. They were professional and this is the reason why I come back...

Andrea was awesome. Quick and easy process. She even came out while I was moving to see if I needed anything and if everything was going good with my unit. Awesome service

Andrea was awesome! Whole process was super fast and easy! Im telling my friends to rent here

Andrea was great. Fast and easy process, gave me all the right stuff to protect my belongings. I'll be coming here again in the future if need be

Takayla and Andrea were great. Got me set up with the right unit at a good price. Very nice ladies.

Andrea was awesome. Gotnme set up quick and easy. Takayla recommended stuff to protect with my goods. Im gonna tell everyone to rent here

I had an amazing time. Takayla went above and beyond to get me in the right place.

Walked into public storage and was greeted extremely nice by Andrea, answered all my difficult questions with a smile and walked me thru everything! I was really satisfied with her service! Wanna thank her for her service she did a awesome job!

Andrea is awesome! Always pleasant. Great company

Great service. Andrea was very personal. I would recommend to my friends

Andrea is awesome. Service was very quick and easy. Very friendly and helpful

Andrea and emily were great. Very professional. I will choose again in the future if need be

Andrea was very helpful & handled my rental very quickly. Emily, a trainee, was very pleasant as well.

Andrea was very helpful today. First time am using P/storage and loving the experience. Would def recommend a friend.

jess was great! very personal and gave me the best unit with the right price. also gave me the advice to c9ver my belongings to make sure im protected

Andrea has been extremely helpful throughout my term here, I couldn't have asked for a more caring person. I will store here again in the future

I stored at this location only for a few months, but I would return again if need be! The service from Andrea and Jessica was excellent!!! They both will go above and beyond to make sure their customers are happy! If you need storage make sure you come here!

Andrea was amazing, she set me up for the best price. Very personal which I loved about her

Andrea was great, very helpful! I would highly recommend this location.

Andrea and Jessica are good girls. Haven't had any issues come up. Got me set up on the right size unit that fit perfect. Thanks again

The staff here is great. The girls are courteous and reach out to their customers as needed. The place is convenient, clean and close to my house . 😊👊🏾👍🏾

Andrea and Jessica are awesome. Jessica took the time to show me 3 units before i decided on one and Andrea walked me through the whole proses. They are a great team. Very nice and accommodating to my needs. Would aways store here.

Andrea and jess did an amazing jib setting us up with the unit, got all the right supplies to protect. Very personal girls! Thank you!

Andrea was very helpful in making sure reservation was successful and in providing storage options for my needs.

Andrea and jess are life savers! They literally go above and beyond to make sure your getting the right space at the right price! Will def recommend to my friends

Great, efficient service at public storage. Andrea and Jessica were helpful, polite and made the process easy and informative. Would definitely recommend !!!

Andrea is sooooo amazing i look forward to payng my bill every month and never had any issu

Want to say thanks to Andrea she was my family life saver so nice and with a smile. Turn my day around I am able to put my stuff some were save until I can find a apt in Delaware

Andrea is awesome! Set me up with 2 units right next to each other and also got a great deal! Fast and easy process and even recommended packing supplies to help keep my stuff from being damaged. I was impressed

Deanna and Andrea are awesome. They made the process quick and easy. I've rented here and came back because of the customer service

Andrea was the best! she's so personal... always makes me feel welcome when I come into the office when I pay my bill!

Only rented a month, everything seemed to be good, only thing was on the website it gves u the wrong phone number to the property. Andrea was great though. I believe she managed the property

Andrea was awesome made me feel very welcome whjle i was here i wjll recommend

Andrea was awesome! She makes u feel right at home! The property looks clean. Very helpful, quick and easy process!

I never met someone so welcoming. Walked into the store and was greeted by andrea and her warm smile. She explained everything to detail and made my feel safe about leaving my things. I will recommend

Jessica was very nice polite property was very cleaned

It was Wonderful

Andrea is amazing she's very helpful

The women there were very helpful and took care of me. Answered all my question that i asked.

Andrea was very helpful. She explained everything in detailed and also help me with some more items for storage

I just vacated my unit and I've been through so many managers at this place! None of them seemed to care then I ran into Andrea and she was amazing. she was always smiling, always helpful, and genuinely care about my experience! I will recommend this to all my friends!

andrea did an.awesome job. great customer.service

I enjoyed my experience here, only stored for a couple of months but had no issues. they keep the property maintained

I came in the other day to the most energetic, polite employee Andrea, she really made my horrible experience with storage more easier to deal with. Answers all of your questions, she makes you feel right at home. I will recommend this location!

Takayla and Susan were awesome assisting in my storage needs . The unit was very clean .. The building was so awesome.

This isn't my first visit to a Public Storage, but this is my first time having a great enough experience to want to write a review. Andrea got me in and out in quickly so I could start moving in. It was nice to meet a friendly person in the midst of my moving chaos. She was really helpful with tips for storing and packing my stuff. She answered every question I had. I'm glad I came to this location.

Andrea was very informative an nice. The property looked well maintained. She deserves 5 stars

I went to this location to purchase some moving supplies, they were very helpful and even helped me load the stuff into my car.

A couple weeks ago I needed some help, I had a complicated situation and was not having good luck at other companies. Andrea was so profession and an absolute pleasure to deal with. I was really impressed with the attention to detail.

I was looking for storage and I stopped at this location from the moment I walked on I was greeted with open arms Andrea has such great customer service skills I will recommend this location to my friends

Worst Public Storage I have ever dealt with in my entire life. Had a break-in over Christmas with my unit and lost a lot of valuable items. My unit was not the only one either and the staff their were extremely unhelpful. They mixed up my unit twice with somebody else's and cut off my lock then made me pay for 2 new ones. Management has switch since my original move in and the same attitude has carried over. Even the district manager has changed over and he to also has a poor attitude when it comes to resolving simple issues. Terrible place to store your personal belongings

I came into Public Storage with tons of questions, since I have never stored in a unit before and will be needing it in August. Christina was there, and she was totally helpful with everything! She knows her stuff! Very friendly and knowledgeable. I will surely be back to rent a space from this location.

I had a great service from Andrea. I would definitely recommend this place.

Great service but although they have had numerous break-ins they have not done anything about it and now our motor-home got broken into while in storage and we had at least $10,000 worth of tools stolen. You would think they will protect their customers by upgrading security after so many break-ins, which by the way, they do not tell you about when you sign up or inquire.

The entire staff is extremely welcoming and accommodating!! Justin gave me a quick tour of the property and showed me the exact unit I needed. Everything fit just fine! The unit was clean with no issues. Check-out was simple and quick. Overall, I had a great experience. You can tell that these guys are total pros, and I'll be back for any other storage needs to come :) THANK YOU!

My experience coming to this location and being helped by Nate, Justin, and Andrea made my moving experience so much easier and they are friendly,professional, and very helpful with a great atmosphere.

Good deal on the storage unit, But the customer service was great. Justin was able to answer all my question and get me set up with what I needed. I even left my lock on the counter and he got it to me. Thank you!!!!

I went into the duPont Highway Public Storage and Briana & Susan were extremely helpful. They explained all the policies and procedures to me in great depth. I was please the service I recieved today. Thanx ladies!

Place is very clean and accessible Christina was very Courteous and act as a professional who know very well her job Very friendly Very good customer service Nice person

Excellent service, very helpful and full of answers!

quick and easy move in, good prices. my one units light didnt work, havent tried the other but nothing that cant be taken care of with ease.

Needed a unit in a pinch and Justin was able to show me and set me up with a unit that suits my needs and helped explain everything with ease and made the whole process comfortable and easy. Justin was very knowledge able and was able to answer the questions I had. Very Happy with my experience!

The folks at Churchmans Public Storage came through for me today- I setup my profile and lease online earlier in the week and scheduled final walk through with the property manager today. I explained to them I was in the middle of a relocation and it was critical that I receive keys and access this afternoon. As expected, everything went wrong- delayed flight, rush hour traffic, thunderstorms, etc... I called 20 minutes before the closed and they were already expecting me and quickly proactively offered to wait until I arrived. Even though it was raining cats and dogs Susan and Justin were able to get me setup quickly and efficiently...very courteous and professional! I went back a few hours later to store my boat and everything worked like a charm! Thanks!!

No concern for security AND they still want my money! I work nights... so today I went by after work at around 7:00 to see when they'd be there and I could pay my late bill for the month. Thank goodness I did because the gate was wide open and there was no one around! I drove right in expecting to get stopped, nope, no problem there, collected my crap and went to find other storage. After going through what it takes to get a different place to house my stuff, and unloading, they call me because i'm overdue. "I'm on my way to see you now!" says I, still planning to pay this month and explain why it's my last, just wanting a 'clean break' with no problems. When I get there, the place is empty... SHE JUST CALLED- KNEW I WAS ON MY WAY- AND WON'T ANSWER THE PHONE! (Understand that at this point I have to be back at work in six hours for another twelve hour shift.) I finally get someone on the 800 number an the best she can do is to let me leave a message with someone else because, as we all know, these management types are ALL much to important to pick up a call- they'll call back when they're good and ready. I ask you what I asked myself; How long has the security been down? Why wasn't I informed? Why, with all the guff about codes and the rest of the security sales pitch, didn't I get a call like, "Hey, FYI, gates broke, be fixed ________?" and or, "We'll be keeping someone there to ensure there's no lapse in all the security we're charging you for." Why do I need to pay for services not provided? Why did the person feel it was OK to leave when she knew I was on my way? (She told me she had "Just stepped out," when she called to tell me her boss called) (Probably wouldn't be writing this if she hadn't, i'd have paid and left.) I'll edit this if they they just drop it, wanna bet on whether or not it goes to collections? Oh, and the hours on the door say that they'll be out from 1:30 to 2:00 pm, I was there at noon, and no, they weren't simply showing a 'unit' to a potential customer... I'd like to get paid for zero delivery on promises and no attendance! Edit; I got a call from the 'property manager' today. All she wanted to know was when I would pay my bill. I explained what's written above and she said that she had no authority to reduce or excuse my bill and was surprised to learn that I had moved out. Not that it makes any difference she says, stuff has to be out by the sixth or you owe for the month and as far as the broken gate goes- we have someone on the property 24/7. I mentioned that it was odd that 'someone' didn't ask about me moving out and she said that they only have to watch the place during business hours. No kidding! She really said that after the 24/7 line! That and "We can't go and talk to everyone who just casually removes stuff from here!" Just another 'I don't care what WE promised, YOU owe us money!'