Awesome customer service and property employees, would give more stars if I could!!
Debra was amazing. Highly recommend
Deborah was so helpful and friendly..
Debra is amazing n helped my wife n I get a storage unit. She was super sweet and helpful
Deborah is kind and easy to talk to!
Deb was amazing very kind and very helpful
Deborah , was amazing! She walked me around the facility and showed me everything and answered all my questions! Thanks Deborah!
Very good service and attitude
Thank you Debra ! Great customer service!
Deborah was great at getting us checked in. The process for renting was smooth and effortless. I've been near tearing my hair out with every aspect of my recent move, but Deborah saved me so much headache today. Affordable units and a great Labor Day sale checked this off my to-do list.
Deb is the best young lady at all public storages! She should be the main manager 😁😉😁 💯 customer service!
deborah did a great job, showed me around, helpful, and super nice!! thanks
Deb was great. Good service.
Deb was amazing! We weren't sure about what size unit we needed, so she showed us several sizes. Made the whole process quick and easy for us.
Wonderful facility, Deb was fantastic!
Kayla siempre tiene una sonrisa y es muy amable siempre tiene un solución a los problemas muy trabajadora
Great facility! Kayla was awesome to work with and get us taken care of. Very pleasant experience!
Kayla was amazing and so easy to work with. Thanks again
Thanks for all your wonderful help Deborah!
Muy buena atención y buenos precios
Place is awesome, Debra was so sweet and amazing. She was super helpful today.
Deb was great at explaining everything and giving us a great deal thank tou
Deborah is great, always helpful and ready for any information I may need. I enjoy working with her.
Was in today a Deb help me with all my questions. Made my transfer to a smaller unit nice and smooth. Great customer service ☺️
Deb was awesome in helping me get set up in my storage unit, after my sig other past away 4 going on 5 months ago. Highly recommen Deb's service.
Very helpful and friendly by deborah
Deborah was amazing and made it quick and easy in an extremely difficult time for me and i appreciated it so much
Deborah is awesome, very helpful and makes the process easy for you!
Debra was amazing in answering all questions and giving options available. Great customer service and friendly!
Debra is a great individual she has been a great person with my experience here at public storage
They were fabulous,I especially love the gate access through Bluetooth don't even have to get out of the vehicle.
Deborah was amazing, very helpful !
Love the big and spacious storage units they have. Debrah was a great help and made the move in super easy !
Deberá is a great an respcefull person an understand customers
Debra helped me get a storage unit very professional and courteous I would recomend this place
Deborah was fantastic, great service, very helpful.
Great service Debra she stay late to help us to get a storage and she was super nice with us
Deb is super helpful and always knows what we need. Our company uses the storage unit daily and Deb helps us anytime we need it. 10/10 would recommend using this storage
Deb was incredibly helpful and courteous !!
Deborah was very helpful and kind
Deborah was great!!! Great prices and great customer service
She was a nice lady she help what I need it uz should hire people like her
Deb was very professional and courtious and kind with helping me on my storage needs thank you so very much Deb you are appreciated!
Your employee Deborah (Deb) was very helpful. She asked me what my concerns were and was able to help me on the spot without having to go to a "higher" manager. She took care of my concern and I left as a happy customer. Thank you for giving your employees the ability to solve a problem and make the customer happy. That's the way you keep a successful business.
Tony is the reason I am sure that all my storage needs are met! His expertise in storage management is one of it's kind!
Deb was so helpful and kind. Would recommend anytime.
Great experience. Debra was very knowledgeable and helpful
Deb was a great help getting me a unit, very fast and prompt 👍
Deb helped me out and was really nice and respectful got my storage and everything set up first time!
Deb was awesome and very nice thank you so much
Deb was AMAZING! She spent a very long time helping us get our unit figured out. She was kind and patient and answered all of our questions. She was an absolute joy.
Deb was so helpful and knowledgeable. Made the whole process quick and easy. Will recommend this location.
Excelente service .!! For Deb
I was just checking around on prices
The Staff member Deborah was so nice and professional. She took the time to work with me and helped me get everything done while I was there. Great Job!!!
Your Staff member was very professional good choice to represent Public Storage.
Today I had the honor of being helped by a young lady by the name of Kayla. She was extremely kind and polite and she really knew her unit sizes. I was not sure what size unit I need it for a half a garage so she showed me two different ones. Which allowed me to make an informed decision. She also answered all of my questions without hesitation. So I say way to go Kayla. I hope when I need or someone else needs service there that she's still around.
I just rented a storage unit here from Deb and she was very friendly and helpful. I would highly recommend this facility if you need self storage.
Katy and Dev were very sweet and helpful with all the questions I had
Facility is professional and helpful. Look clean and tidy.
Deb excellent service, very helpful. The facility is clean.
Debby REALLY nice person AND good service im very glad she take carne me
We have a new employee. His name is Morgan. Great customer service and knowledgeable. Always in office when I go. I wish he was in our store every day! Thank you Morgan!!!!
Excelente Russell y Dariyo
My experiencia with Katie todas was so calm and helpful, she is knowlegeable and I appreciate her excelente customer service.
It’s good and the Hillary it’s working good, i recommend!!
Had good customer service and very welcoming. The employee Morgan treated us well and helped us out. Would come rent any time from him and the facilities
Mrs Pauline was soo helpful in my endeavors on Wednesday afternoon at the 84th&pecos location! She fully explained the contracts , options & helped me get into a storage unit” even though it wasn’t at her location 😁 thank you Mrs Wallace for going the extra mile for your patrons😁TOP NOTCH!!!
Katie, Brittany and Pauline were immensely helpful. I had to take my review down to four stars because this place is not open at the posted hours and it's very inconvenient unfortunately.
I have had a great experience with Public Storage from the start. My concerns have been heard and taken care of, and the communication between me and the manager Pauline is great as she is very responsive.The grounds are kept clean and I don’t have to worry about people loitering. My safety is their concern. If you need a storage unit reach out to Pauline at the Public Storage in Federal Heights.
Pauline has made storing at public storage worth it again. Shes patient and has gone the extra mile to help make me feel comfortable. Poor girl deserves a golf cart for all that walking and two thumbs up for her dedication to please.
Dario gave me an amazing service.
Easy, affordable and friendly
Terrific help, wonderful service. I had ran into issues on my part and the property manager was able to work with me and resolve them for me. I greatly appreciate it!
This has been a rewarding experience with a professionally minded team of customer oriented employees! Having rented from other providers, Public Storage rises to the top effortlessly!
Dario helped me with my storage unit thanks for everything
It's always nice and clean and the bathrooms are always supplied and clean always has hand sanitizer 💙
Brittany took great care of me from start to finish. She was vey helpful when needed and provided Excellent customer service. Thanks Brittany
The manager Brittaney went out of her way to accommodate my meds for a storage unit when I had been to 5 other locations and still needed a storage unit. She went above and beyond while working at a different location to make sure that I was taken care of and left with smile on my face. I would honestly put Brittaney in for Manager of the Year Award. Brittaney just know that you made my day. I can't thank you enough. YOU ARE AMAZING!!!
Brittaney was thoughtful, kind, professional, and curtious helping me get set up with my first storage unit. She was clear on what was required of me, and helped get me the best deal. Thank you very much for your hard work!
Dan at the Thornton, Co location on 84th Ave was very helpful and knowledgeable. Made everything easy.
Thank you Brittany for always displaying great customer service. And being available for all my storage needs. I'll definitely keep your location in mind to refer to my friends and family. This location was always clean and secure never had any issues. 😊
This was my first time renting a storage was nervous didn't know what to do. When I got there I talked to a lady named Brittney she showed me prices showed me some of the units.she made it easy for me I would highly recommend Brittney
Brittaney was soooo helpful. She knew exactly what type of storage unit that would fit my needs as a client. Not to mention everything from the unit to the parking lot was so well upkept. I have such piece of mind knowing my belongings are in such good hands!!! Thanks again Brittaney!!
The employee Dan was very helpful and made it simple and fast amazing customer service !
I noticed that my monthly bill got higher. Thankfully Dan helped with getting the price down the same day! I appreciate the good service
The gate is updated so you don't have to get in and out of a big moving truck using the app. we had 10x30ft unit and downsized into a 5x10ft.
Brittaney listened to my concern and within 24 hours it was taken care of. She is pleasant and I appreciate her help immensely.
Brittaney, Was VERY KNOWLEDGEABLE And Courteous and Because Of her Professionalism I Will Be Staying With Public Storage.
Brittaney is the sweetest manager that has ever helped me out of all the locations I've been to!! I am deaf and Brittaney was very patient sweet understanding and made sure I left in good hands. I wish my unit was at her store I'm going to be coming to her location every time I need to take care of my account thank you so much Brittaney your customer service was above and beyond and appreciated more than you know.
Brittaney the manager at this location was very cool, she helped us get the unit we needed and put a smile on our face. She knows how Customer Service is supposed to be. All Managers should be as well versed in their jobs as she is in hers.
I was incredibly happy with the treatment I received from Brittany, my needs were short notice and stressful. She helped me find just the right unit quickly, explained all the changes to my quote and charges. Her attitude, enthusiasm about the property and zeal for customer service is something seriously lacking in society today. I left feeling a world better about my options. Thank you !!
Quick and friendly service.
This review comes as a contractor that preformed work on this property.
The managers; Dennis, Brittney and Kayla, made an otherwise terrible project, into a well thought out easy to work through process.
Brittaney is a wonderful manager and the right caliber person to run that business. She was very helpful and thorough. I'd definitely recommend to a friend
The property manager Brittaney, is really helpful, knowledgeable, and kind to us. She got us into a storage right away and we're happy to rent from the Federal heights location .
I recently got divorced so my entire life was turned upside down and have to move 11 years of my life into a small apartment so I had to rent a storage unit until I find something bigger I spoke with Brittney about renting a unit she was so helpful and understanding of my situation and extremely patient I would definitely recommend to my friends and family about this facility
I recently rented there and I only needed storage for a month. The manager, I think her name was Shannon took her time and showed me the unit and explained the steps I needed to do at the end of month . Thank you for a easy process during stressfull move.
I would just like to say the new manager Shannon on 84th and Pecos Federal heights she's been real helpful to me in all aspects of helping me out . She's been helping me out with my unit, she's very friendly very courteous.
Kim was super helpful! She helped us get a great deal on a short term rental. We like how this location is tucked behind other businesses. You barely know it's there.
I'm new to the area so I stopped in there to be about a storage, and the manager I think Shannon was her name very nice. She took the time so tell me about the spaces even though I wasn't ready to rent yet. I told her I'm just moving up here and we'll need a place in about a week or two thumbs up
Shannon is so amazing she helped my very stressful day and situation a lot easier to deal with both she and her district manager Jeff have an amazing sense of humor and just made an over all great experience for me. Thanks a bunch guys you rock
This is my families go to Storage. Even when we lived out of the area we came to this one. Doug is AMAZING! Always friendly, always helpful and great guy to talk to. We will always come here and we recommend anyone who wants great service to come here. Thanks Doug!!!
Moving out of my house was stressful enough and then I realized the storage space I had rented was too small so I was in tears. Shannon was great! She went the extra mile to help me get a bigger space and even took the time to show me where my new space was! I appreciate her extra help in helping me through a very emotional day.....
Spoke with Shannon in regards to my current rental at another property and was given some very insightful advice. Considering moving to this property if things don't go well at my current property.
New manager is great. Shannon I belive her name is. She was very prompt and helpful calling me after I reserved a unit online to make sure everything was ready for me. Today going in there KIM WAS GREAT she was very helpful and patient and showed me multiple units and helped make the process smooth and easy keep up the good work
The new managers are very helpful and more upbeat then some of the past ones. They seem to care about what they do and made the process easy considering the stress with moving.
Jenn was awesome. Great customer service