Public Storage Self-Storage Units at 1710 S Abilene St, Aurora, CO

Dolly and Tanya have been so helpful every time we go in. They have the best attitudes and they make the office a comfortable and welcoming place.

To expensive for 5×10'.150.00 a month!!??? 1st month there, Had a break in,Stay away..

I've been renting my unit here for a couple years. It's fine overall, until my unit was broken into a few months ago. The storage unit staff implied it was because of the type of locked we used, even though they sold us the lock. I was under the impression that all units were surveillanced, but it turns out there are only cameras on the entrances and street, not the actual units. When I asked them to consult their cameras after the break-in, they said that wasn't possible. I've noticed a few times after the break-in that the gate didn't work / wasn't closing properly. EDIT: Lowered this review from 2 to 1 star, after my unit was broken into AGAIN. Twice in exactly 3 months. No additional cameras or security was added after the first break-in. Public Storage does not care at all and claims it isn't their responsibility, but these units should not be so easy to break into. I will be getting rid of this storage unit ASAP.

Was the best, Tanya was a huge help

My experience with this storage facility is satisfying, thus far. Only time will tell the story.

Dollies are hard to find. Prices are competitive, but still expensive - especially when they go up on a regular basis. 3 stars for secure access and clean building.

Dolly is absolutely the best. Made sure I fully understood what I was singing and helping me find the right size storage for my box's and couches. Hands done best costumer service I experienced in a long time. Thank you Dolly

Save your time and money, look for a better company. Been here 2 years and it's consistently gone downhill. Poor management; no one is ever in the office. No carts available to move your belongings. Extremely limited access times; basically 9to5 only.

First day moving in and I get locked out of the building. My unit is open , i ask if I can go up and lock it, I'm told that I need to contact customer service. Yet customer service tells my that they won't help me . Now I have to call in to work because I work at 6am and they don't open till 930am . So I am out a days pay or get my stuff stolen. I will enjoy my 1 month here for a dollar and move somewhere better

Dolly was super helpful! She had me in and out in 10 minutes or less. I appreciate it greatly and I will absolutely rent again from this location in the future!

Dolly is the best!

I was met with a hospitable reception who provided experienced answers to my questions. They helped get me the perfect size unit. Great service and secure location.

It's a nice place.

Good, what you would expect.

I had a fairly good experience. I did run into some minor issues, but nothing too serious! I was able to reserve my storage with no hassle, and my move-out was just as easy. Would recommend and would possibly come back in the future : )

Nancy was so nice and helpful especially as I walked in right before close and she still took care of me with a smile on her face. She made the process as simple and quick as possible for me, I was already having a very rough moving day. Thanks Nancy!

Dolly is absolutely wonderful. So helpful, kind, and courteous.

Thank you so much Mrs Dolly you are so wonderful and there should be more customers service representative like you and thank you public storage for having a person like her on your staff

Great place, very clean, and Stephanie was amazing. Definitely a lot of help.

I hear there is a price hike after 4mos $50.00 i have called and left several messages but still no returned call after two days

Miss Nancy helped me out immensely in the middle of a very hectic day for her. Great service and a wonderful experience.

Staff is super friendly. units are nice as well as amenities. easy access and reasonable pricing! Thanks to Ms. Nancy for all her help

Sat in the car

Debbie was super great and provided us with excellent customer service.

Stephanie at the Aurora location, great service and help!

BRITTANY WAS KIND AND AWESOME AND PROCESS WAS LESS THAN 10 MINUTES

Nancy was great, really helpful. Thank you for your time and service.

Super clean very respectful exactly what I paid for

Dollies are always locked in the office. I've been by at various times throughout the week and no one ever seems to be there to access them.

Don’t rent here. There has been 5 breaking this month alone.

We were helped by Ali. He was extremely personable, knowledgeable about all the different kinds of units, and helped us get one in a timely fashion. The best service I've ever had at a storage facility, bar none. Ali if you read this thank you for your help!!

If not one thing it's another smh

Great and quick service :)

I am new to public storage,but I do like,it better than I thought,the prices are good,and the people are super nice:) I'm hoping they get get the restroom fixed soon but I'm pleased with all the things I can store here,and also can come in early in the morning,kinda sad there no electrical outlets but I guess you can't have it all,?:)

Very helpful since I first got my storage. Even helped with me with my lost key. Holly & Jennifer were very helpful

Mrs.Debbie was very happy Full and nice

Denis was very helpful today. Your company it is lucky to have him.

High security but employees are not the most pleasant and they lock your storage from you for the most weirdest and dumbest reason sometimes and it's a struggle to get them to unlock it

Jenapher helped me move into a unit.

They raised my rates so I gave my notice to move. I stopped by the office just to see if they would work with me and yes they did! Their keeping the same lower rate for at least the next 3 months. Since I'm moving to a farm in 3 months thats perfect!! Thank you so much!!

Today was the best customer service I have ever had! Jenapher was truly a blessing. She dedicated her all in helping me out and making sure I was taken care of. She is a gem of the industry. I had alot of anxiety and stress at first, but she made the entire process painless. I highly recommend this location! Thank you Jenapher!

Very friendly and helpful

I have been with Public Storage I think 4 years going on five I believe....The only person there that I can truly say I have dealt with is Debbie. Debbie always makes her calls to me to make sure that I know the status of my unit, because I dont always pay timely LOL...she is never nasty or demanding in trying to collect money. She has been understanding never has threaten me, always I mean always pleasant to speak to and deal with. I am glad because of the times we are in right now...customers need understanding right now....THANKS DEBBIE FOR YOUR PROFESSIONALISM!!!! AND KIND HEART.

Holly was an absolute gem!! She took her time to show and explain everything to me. Answered all my questions clearly. Will reccomend this public storage as the place to go because of Holly's professional services.

Everything was great. It was fast! I was in And out within 10 minutes

Had a great experience. Jenapher handle my rental and it was quick and easy. Rented at other places before but this was definitely the best experience I’ve had 5 stars!

Friendly staff, easy access to get in and out

Jenapher and holly helped me when I was stuck on the registration part. They made it so easy to rent. Thanks guys!

I was trying to rent a unit I tried for 2 hours but I couldn’t Rent it I called Mr Mike and he was trying to help me over the phone for 20 or 30 minutes but We couldn’t do it because something was wrong with my device then Mike ask me if I can go over there so he can help me Mike and Holly was very helpful and just a nice awesome person. They made renting a unit very easy and smooth. Thank you both for being so helpful and Great person.

Matthew was very helpful and nice!! Absolutely recommend this place

I have had nothing but horrible experiences with public storage until today Matthew went out of his way to help me out as a customer and as a human being and that is the epitome of customer service if you ask me I usually wouldn't advocate for public storage but I would highly recommend this location they seem to care about the people that walk through their doors thank you!

Joshua was the most helpful and polite person I have come across

Nice place clean safe

Excellent customer service!! Jenapher helped us at 27370 with the company new property purchase and lease transfers. Thank you, Jenapher.

I got my unit (which is a decent size) for an amazing rate so I've been here for a while. Their prices have gone up drastically which they say is based on supply and demand. I also recommended my brother so he has a unit here as well. They didn't offer any type of referral which kind of suck considering I'm giving them business. What I also hated is that a homeless camp set up right on the side of the facility. It's gone now I believe, but I didn't feel very safe going there after dark by myself.

Jennifer knows her stuff if ever I have anykind of issue I call her and she has never failed me yet

Holly was very helpful and friendly. We started the process online and finished at the office, and it was quick and easy.

Jenapher is amazing and got us what we needed at the moment!

Great customer service

My telephone conversations and on-site visit was friendly, professional and helpful. The quote I received was honored, the facility clean, secure, well lit and a dolly available. I appreciate the high-tech security measures in place and HOLLY was AWESOME! She was thorough, efficient, helpful and accurate which I appreciate in customer service. She made the entire experience very pleasant. Thank you Holly!

Service was thorough and complete. Jenapher was helpful in getting me started and helped getting me a discount for my next month's rent. She was patient and wanted to do her best even though she was relatively new at this address. Earlier this month (July) Holly had helped me with saving my place in my registration.. Again saving me money (I'm on a fixed income, so that is very important). I am impressed with the space and organization with this Public Storage facility. It is close to my residence so that makes it convenient., .

Jenapher (hope I got the spelling right) and Holly were very nice and helpful. They even provided me with a moving cart. The storage facility is clean and in a great location.

Clean and comfortable.

Received a promotion through a website for a 10x10 unit for 90. Didn't have it so I was upgraded to a 10x20 same price. Raised my rent twice during contract but still only 130 a month. They check the grounds regularly and when something is off they contact you to make sure its ok.

Debbie is always professional, wears a mask, and is always at the desk. The lobby is clean, and always works towatds excellence with customers.

Make sure the hours fit your schedule if not you are REALLY not going to like this place. First they have a grand total of TWO carts for the ENTIRE property. When they close, at 6pm on a weekday?????, They lock the two carts up. Restrooms? Not after hours and plan ahead during hours because there is usually one person working the counter and they have to go and unlock the restroom for you. Front desk people are very nice and helpful but a pair of carts for hundreds of lockers is downright wrong.

Was so helpful and friendly. Happy to be my stuff here. I know I'll be taken care of.

It was public lol joking aside the company I work for has by with them for years

Holly is the best.. Got us in and out right away with two outside drive up storage units we only needed for a couple of weeks. She was a pleasure. Will return!

The folks at this location are the best. They go above and beyond.

Holly definitely made the experience effortless!

Clean. The office is friendly, but you can't ever get a cart, and our unit is on the top floor. Also drastically raised the price recently.

Vicky was very helpful!!! Good worker ;)

Great employees

Clean Jasmine was great. They tried to increase rent 3 times in one yr. I left. The owners of that storage unit is money hungry. If u tell the folks u r leaving then they want to lower the cost for the unit.

Holly and Nancy are absolutely Awesome! They helped with a very difficult situation, and I would recommend this property to anyone!

It was clean

Shout Out to both ladies in the office for being very helpful & professional!! This is my first experience renting a storage unit.. and I have to say it was the best customer service I’ve come across in a good while. Excellent job, ladies !! 🏆😇

Ask for Michelle !! She was cool, calm, and collected. I had a bunch of questions and she was there to answer them all. The wonderful customer service continued when I visited this location. She was very helpful and she made getting storage unit fast and easy ! Thank you so much !

Very helpful

Mike is the man... He was so extremely helpful, he helped me close out one unit and pay for my girlfriend's unit all within a few minutes. I believe he was the only staff member work this day. The phone was ringing and other customers were walking in. He wasn't flustered, he was polite to everyone. Today was the last day of the month, lots of customers... Mike deserves five stars.

? I adore the services Mike I wish everybody get treated like you treat people would be great thanks

Ask for mike!! Very nice gentleman helped with every need we had. Extremely courteous and knowledgeable 👍

Holly, AWESOME! I misunderstood the web page and rental, but got help and easy, seamless change over to meet my needs. Super professional and friendly staff. Colorado native and this is what we are about!

Super helpful staff who make it really easy to keep my stuff safe

Price gouging!!! Tried to raise my rate by 36% after 12 months. What a rip off. This Public Storage location has the highest prices in the area. Do yourself a huge favor and check the Public Storage.com web site for other nearby locations ans choose one of the many with cheaper and more reasonable rates!

Bad politic and associates.

Doug and Holly were great!

I'm just moving in but I have to give Holly 5 stars for customer service.

Debbie at the 1660 abilene st store was awesome...she endured 2 days of moving stress with me and my husband very nicely! She made our experience unforgettable! Even though she just started this store she made our transition so smooth. Thanks Debbie!!!

Holly is the manager at this store and she is amazing. She cares about her customers, thank you Holly.

Clean and quiet

Dale G was amazing I ordered the wrong size unit and he was able to transfer me and get me a unit on the first floor. I was in a rush and he got everything done with a smile on his face even though he was having a rough day he still provided great service I was very impressed by his service. Thank you again Dale!

Great experience and service quick and easy

Marquita was a great help on getting the the unit I need for my stuff

Myra and Holly were great, very friendly and professional.

Marquita, provided me with excellent customer service. She gave me with all the information, I needed and asked for. Thank you!

Marquita is AMAZING and so helpful. The first time I came to check out the size of the units and she was patient and showed me all the sizes I wanted. I made a reservation online for a specific outside unit but when I got there, the unit was no longer available. She gave me a bigger unit for the price. She was so helpful answering all my questions. Excellent customer service.

Had a great and easy visit Marquita was wonderful she helped us through the whole process showed us the units we wanted to see with no hesitation. Highly recommend!

Great people work here

Wide turns, clean units!!

Marquita is amazing & got me all squared away!

Appreciate the friendly and fast customer service

I have used storage facilities all over the country and this one was by far the biggest rip off and this place is no different than any other. They say that first months rent is $1... that’s a lie, you have to pay a sign up fee of $25 (never had that anywhere else) then you must buy your own lock for $21... I have my own lock I have been using for years that fits just fine (never had that anywhere else). Oh and of course... some random insurance of $15 a month! It’s my stuff! (Never had that anywhere else). So I walked in thinking I would have first month for a $1 and it came out to $75 for a $26 unit!!! Yes I stayed since I was already there and they had gone over everything, that’s how they get you. Staff was wonderful and that helped too but be ware that if you are broke this place will steal your money.

This review would have been 1 star if it wasn't for the great costumer service displayed by Marquita. Facility is clean, units are nice, security provides the element of safety however the disclosure of the actual cost of renting unit is misleading and deceiving and only disclosed as they reel you in nickle and diming you along the way even at check out when you followed every rule they set to keep the price you were given. Its more than $5.70. Thanks A Lot HOLLY.

Dale exceeded customer expectations. Highly recommend

Great place, with amazing service. The people were very helpful and efficient in handling business.

Holly has been wonderful and very helpful during my sign up process and getting me my storage unit!

was very very pleased with marquita parrow and how smooth the transaction was done.thank you and will recommend

Holly was professional, courteous and knowledge. Would definitely recommend this place.

This location is absolutely amazing! The staff is super customer service oriented. Loved Dale and Holly! They were great to work with! And definitely valuable assets to your organization in my opinion. The facility was clean through and through. Even the bathroom was in immaculate condition. Thanks for being able to meet my needs.

Great place to get a locker. Friendly staff. Clean safe and secure facility

Great service Extremely Helpful and Made The whole EXPERIENCE A BREEZE, Shoutout To Dale 👏🏽👏🏽 Extremely Helpful

AMAZING SERVICE!!!!

Cathy was so helpful and made my move into my storage seamlessly. I would definitely recommend!!!!

Super helpful, very fast service

Marquita helped me today. She was very friendly and didn't seem annoyed to help. I recommend this place just wish they would tell you about the renters insurance and other fees prior to coming in.

Cathy was amazing and very helpful!

Cathy was amazing. She was very helpful and informed. Answered all my questions. Very happy with Cathy's customer service!!! Will recommend people to her!!

Dealt with Cathy! Amazing customer service and quick and easy set-up!

Moved out. Too expensive.

Great service happy place with great people.

Holly helped get me moved in and explained everything clearly

It’s more than I expected. The security for this place gives me an ease of mind. I love that there’s elevators and that they have carts to carry your things inside. So you don’t have to break your back carrying your boxes. The crew here is very professional and friendly. The place is super clean too which is something I noticed right away

Great people great service

Kathy is a amazing! Everytime I called with questions she has been so helpful! Love the brand new building indoor unit!! Thanks for the great storage space! 😀CMK!

Very nice place store all that u need

Great customer service!

Very friendly and efficient !

Great customer with Cathy

Holly was very proficient and was able to get all paperwork completed quickly.

Cathy and Holly have Great Customer skills...that why they deserve 5 stars...

Holly was extremely helpful and very educated with all my options and making that available to me. My transaction was quick and efficient!

The attendance here were more than wonderful I really do appreciate the help from Dale and Holley in

The facility is really clean and the staff are super helpful. We needed a unit asap and the staff worked quickly to get us set up which a lot of pressure off of us!

Never used a storage place that gave you a gate key but wouldn't let you get in past 6pm. Called the number and the guy was very rude. Told us "The gate is closed, sorry." and hung up. What a waste of money.

Super awesome friendly staff good price

Awesome service today

This place is AWFUL! The "manager" Michele is rude and miserable to talk to. She'll close the gate whenever she wants to and you can't get into your unit when the gate is closed. I had a nice unit for $60 monthly and they suddenly bumped the rate to $130. I have been there many many times during there hours posted on Goggle. I've been turned away twice because the gate was closed about an hour before they closed. Both days were Fridays so we know everyone just wanted to leave early to start their weekend. I have also driven three different car there and each car has taken on a sheet metal screw that required the tires be repaired. The staff and the construction is not worth it. They nickel and dime you here. Even after my 30 days notice there calling me for even more money. Probably goes into someone's pockets with how much and frequently they call for random fees to be paid before my unit hits auction status.

They've been doing construction for a year and a half and the only way in is a dirt road that's terrible if you drive a car, which we do. The bottom of our car scrapes if we bring anything in or take anything out

I really don't know why everyone says it's well priced. Absolutely positively overpriced for what they offer and jump on opportunity to upcharge you. Smallest unit cost me a crazy amount per month and they just raised it again. My belongings somehow got filthy just sitting in the unit too.

Horrible customer service, all the way to the top. Don't be drawn in by the low first month rent. Much better off elsewhere.

I was very pleased on the great customer service from 'MARI' in and out very quickly happy customer!!!

Visited public storage at this location today. The service I received from representative Michelle was incredible, she was very professional and have a great personality.

Michele was great!!! So friendly and knowledgeable and made our check in beyond pleasurable. Definitely recommend coming here!

Came into the office looking for information and Michele was very helpful! my sister was looking to store some items and I appreciate the information she gave us.

Michele was very helpful and friendly. I appreciate all her help!

Jacob was a joy to work with!!! Jacob is professional, courteous, efficient, and very personable! I flew in from Vegas and had a storage unit within 15 min; put my luggage away and was at Monarch Casino for 1st day of work!!! Jacob was incredible... best customer service from any storage facility east coast or west!! Very accommodating as documents are e-signed in office and copy emailed. Online payment available. Unit extremely clean!!! You don't need to go to any other storage facility when you have Jacob and Michele at Public Storage looking out for your best interests!

Worst experience ever. I reserved a 10x20 two weeks ago. Spoke with one of the ladies over the phone to confirm my space. On moving day I go in the office and the space I was supposed to receive hadn't been cleaned out yet. Which is ridiculous! So they asked me to go to a different facility which was a lot further than I wanted. We drove over to the location on Florida and Havana (all while still in the rental truck which was supposed to be back by 5pm). Nobody was in the office which had a note on the building they would be back by 245pm and it was 330pm! All in all, they made us have to keep the rental truck for an extra day ($100 charge) as well as cost us extra miles($.79 per mile) We finally decided to go to a different storage facility which luckily they were able to accommodate us!

Michele is very kind and helpful, she really made the process quick easy and just lights up your day.

Excellent service

Always use Public Storage

Michele was very helpful and very friendly

Michele was wonderful and was amazing would recommend here

Great! Michele was a wonderful help to us

Great storage place. Michelle is a great rep to work with. Thanks Michelle.

Terrific service! Michele was very sweet and incredibly helpful. A++++

This place is a major mess, they dont open till 9:30 and majority of the time nobody shows up till 1030. They close customer access at 530. That's a joke as well. They close it at 5 so they can get home on time when most storage facilities are open till 9 at least. If you call to get info or complain that the hours aren't held true the rep will say " that's life " DO NOT WASTE YOUR TIME RENTING HERE!!!

Priced right

I've been a customer for over three years and had four units since the beginning of my leases. Since the construction started, service has been thrown out the window. I was even locked in the facility because they didn't do a grounds check one evening. What a joke! I have had some monetary challenges and paid my unit late this year and they couldn't have cared less about what I had going on and my suggestions to remedy. My tenure didn't seem to matter. I will take my business elsewhere.

Very good

I came in today inquiring some information on getting a storage unit for next month and I was also trying to see if it was within my financial range. The manager on shift was very helpful. She really explained how things work as far as space in a unit and also helped me to figure out how I could be able to afford a big enough unit for all my stuff and be able to keep my unit on a monthly basis that is affordable for my income until I am able to get all of my stuff back to my home. Loved her custom service, and loved her smile. She really made things comfortable for me and i look forward to doing business with you next month.

Amazing staff and extremely helpful! Michelle walked me through the space and answered all of my questions. Very helpful! Thanks!!

Michele was great and made sure I was satisfied with my unit. Highly recommend Michele!

Michelle was awesome got me in a storage unit really quick and was super friendly.

Quick easy and professional

Absolutely overpriced, many unexplained random fees for a tiny 5x5. Will not use again.

Very helpful

Very professional I was greeted when I pulled up. Michele was AWESOME! Customer service was excellent all of my questions were answered. I definitely will refer any and every one to go to this location. I simply loved it here! Thank you for making my day better!! 👌

Best customer service ever

I came in to make a payment for a unit out of state and Nicole was so helpful and made it easy. Her personality is the greatest

Great service from Zee!!!!

Zee has been the best worker anyone can ask for. This is my third time using public storage she went beyond the call of duty to help me. She's a great access to this company. Thank you for such an outstanding employee.

Zee was very helpful and courteous. I'm moving back here from new Jersey and she helped getting me settled in.

Nicole is a joy. She's fast and very knowledgeable. I'm glad we rented here!

Nicole was super helpful and explained everything I needed to know.

Super convenient for anyone looking for storage services. Absolutely wonderful staff. At this specific location, a wonderful young woman named Zee was happy to help us. Rolled in a few minutes past 6 and she was willing to stay open and pack some items away. Definitely recommend. Absolutely returning here.

Nicole was super amazing! She was quick and funny and a pleasure to work with! The site is under construction but shes found a way to make the best of it all! Thanks Nicole

Eric, the site manager is really helpful, he truly cares about his customers at this location. He has always tried to work with me to solve any problems I might’ve had.

Eric has always been very helpful and outstanding customer service; he has occationaly gone out of his way to please in very professional ways.

Even under renovation, this location will go above and beyond to accommodate your storing needs. Any sort of moving can be stressful, so it is a real pleasure to encounter people and business that understand a struggle; special shout out to Eric, very genuine!

We rent a small unit here. Their customer service is outstanding. The prices are really good, and the staff is incredible. Especially outstanding is Eric, he is always happy to help, knowledgeable, and friendly.

I have rented with public storage for years, I have been moved in 3 weeks and my unit was already broken into. Wow. Just wow. Not a secure facility at all.

I worked with Eric today and it was an outstanding experience. He was super friendly, helpful and efficient. The storage unit was clean and the price was extremely affordable. Don’t let the construction keep you from using them. The facility is top-notch.

This storage place is not too bad at all, however, I just wanted to say one of the employees there that I recently have seen there each time in the last 4 weeks, his name is Eric, he is simply AMAZING! Extremely helpful, and tries very hard to see what can be done and how to help. He is really good at what he does and EXPLAINS EVERYTHING! I have had other employees say one thing or not everything EXCEPT for Eric. He is very knowledgeable and very helpful. I want to thank you Eric for taking the time to help me with all my questions and being a very nice person. It is great to know there are still people out there like you!!!

Eric is the best, he is detail oriented. Thank you

Quick and simple: only way a storage unit experience should go.

Couldn't be happier with our experience! Even though the lot is under construction, Eric made the transition as easy as possible. He provided us with all the options available and helped us pick which one was right for us. He was also a pleasure to work with. We ran into a few hiccups and he went out of his way to make sure we got everything figured out. Will definitely recommend to friends and family :) Thanks again Eric!!

ERIC MADE MY STORAGE RENTAL PROCESS QUICK AND EASY AT AFFORDABLE PRICES! I WOULD RECOMD THIS LOCATION FOR ALL YOUR STORAGE NEEDS!

Eric and Jamie did an amazing job explaining the process of renting a unit! The customer service was great and helped so much!

Eric is cool and such a nice guy . Was a pleasure to to business with him and public storage

I like the management very nice very helpful one of the best places I'd say you can go to with no problems or attitudes given .

Eric helped so much!!! We needed a storage unit fast and he was not only helpful he was funny and made the process easy! He told us he was willing to go late to lunch so we can get into the Unit! Thank you Eric!

I have rented here a few times before with most recent time starting beginning of October. At move in I had some initial hiccups and concerns but when I brought them to the attention of district management they were addressed/corrected quickly in friendly manner. For your storage needs I would recommend public storage. I would like mention that this location is currently undergoing construction and has limited hours until security gate is reinstalled. I was not aware of gate hours when I moved in, so make sure this works for your needs.

Its a clean, and safe place to store your belongs.

Debbie helped me today set up my unit and it was the quickest and most friendly visit. Debbie was informative, sweet, and caring. Trevor also helped in my setup. He drove us to the unit and he was very careful and attentive when transporting myself and my 3 year old daughter. This was an awesome experience and I will definitely recommend this facility to other.

Debbie assisted me and was very helpful

First time using public storage. Justice made it a quick & simple process. Property is clean even though undergoing construction. :)

Love my unit Scott was very helpful with all questions I had thank you

Debbie was extremely helpful!!

Bare bones- you get a storage space and not much else. As it is an outdoor facility, expect a rodent visitor or some wet / damp possessions if you store here long-term. Customer service presents themselves as being put upon, at times, to assist.

Debbie she's really good to me she moved me

Saw Debbie today she was wonderful. She was nice, helpful, and listened to my needs. Saved me alot of time by being very knowledgeable of availability, price, and location of units. I would reccomend this representative to anyone needing a storage unit

Excellent customer service! I thought I had a reservation that did not turn out. Debbie kept me in mind and contacted me with another available unit, just 3 days later. Now I am all set with a great unit and she gave me great info about my storage.

Friendly staff and reasonable pricing.

One of the ladies (dont know who she is) watched me at the gate. I was searching my phone for my gate number (i get into my storage unit MAYBE once a month) and i was pulled to the side. A truck pulled up in front of me and when I got my number I pulled behind him. The two talk for like 2 minutes, (feels forever when you're waiting) Not the time nor the place you should be doing this. FINALLY the gate opens and the truck goes through, I pull up to the number pad and this lady is motioning a stop sign with her hands saying one car only. Duh lady, go back into your office and answer the phones you never answer. Standing in front of the gate like a damn gate keeper. I know this. I was so irritated. Fast forward a week, about to pay my bill. $30 INCREASE?? what?? Apparently they notified me via mail to an address that is not mind. How on EARTH did they get that address? It's not on the forms I signed nor on my ID so I'm a tad confused. Needless to say it's Denver, storage units are a dime a dozen so im not missing anything. Just wish a 6 month eval & $30 month increase would have been mentioned at the time I got the unit.

Debbie is very helpful and fast!

#darcodelatorre thank you debbie u the best😉

Staff is knowledgable and courteous

Was lied to originally and told I had to purchase 1 of there locks when you dont but I'm guess the lady works for some commission and isnt a salesman but is sure one who figured out that dishonesty is the best policy rather than customer service. As for the facility as soon as u get there and open ur unit the office people jump in their golf cart and find every excuse to come and snoop through your belongings like your happy you have to keep stuff there. They shut the gates off at 9 PM and it is hard as can be to get out if you happen to run late in your unit also the keypad forces you to get out of your car when you could easily place it in a location where you can use it in a safer manner never know who's there or gonna be like the family that sleeps in a rented unit but when I'm there at 905 trying to leave get the riot act about posted hours all the while the campground in the back will be there all night

Debbie - she did a really good job with my reservation and setting things up. Thank you so much :)

Scott was very helpful and very professional. I lucked out on the exact unit I needed, but everything was straight to the point and i was in and out of there within 30 minutes already storing my things. No bs, nothing more than month to month commitment, all was pretty straight forward.

Debbie assisted me with getting a storage unit and went above and beyond with kindness and professionalism. It was a pleasure working with her and I wish more people were as professional as she was. Thank you Debbie for all that you do. God bless you!

This is for Debbie,,she is keeping me well informed about my storage being way late,,having hard times...well done...

Debbie is awesome! Very helpful and patient!!!

Debbie was a great help 5 stars

Debbie was very nice and helpful.

Jen and Debbie were awesome and helpful!

Debbie was amazing & very friendly!

Excellent Customer service with Debbie!!!

Debbie gave excellent customer service

Debbie who helped me with my rental unit was very nice and very helpful . She made my experience very pleasant . Glad she was here to help me . Good job P.S.

Debbie helped me very quick on a short notice, thanx mam

Debbie is amazing! She was professional and extremely patient. She explained my storage options, charges and helped me select the best package for my needs.

I would like to say thank you to Debbie and Scott for helping me with my move in to public storage I truly had an amazing experience with both Debbie n Scott thanks again for all your help n kindness

Can i store a small car there ?? And if so , how much ? . Thanks

Debbie was very helpful with setting it up!

Debbie explained all that was necessary, very polite and personable. Quick and easy with no problems. I had but 1 question and she explained easily to understand. Great experience.

Scott and Debbie are very friendly and helful! They give all details and pertinent information. The grounds and office us very clean and well kept.

Debbie did a great job and worked with me knowing my situation . I cant thank her enough !!!!! Thank you Debbie !!!! ......G

Should have a prorate price on when give notice. That way you shouldn't get charged for a whole month when you needed just a couple days extra.

I have a great time and servise with plublic storage specially " scott & debbie

Debbie was extremely helpful in orchestrating my move from out of state by reserving a large unit in advance for me. She was very professional and a delight to work with every step of the way.

Debbie hepled us in an execllent and kind manner. She explained everything in detail and had lots of patience. Thank you so much Debbie.

Debbie was more than helpful.....hats off to her

Kind and quick

Service was quick and informative (Debbie). All the details were explained and the unit was clean and ready.

Debbie was very helpful and fun to work with during this very stressful time of my life, happy to be a customer

Staff has been friendly and helpful with corporate undertakings. I have NOT appreciated the continual increase if rent fees without notification. Public Storage is getting a little full of themselves. With a little research, I found storage rates and newer facilities for less. I am currently paying $75 dollars for the same size unit in much better condition than what Public Storage was charging me $350 for. I have found out that they are looking to do construction at this sight but that shouldn't come at the added cost of the current renters. Do your research because when this place goes under construction, they will cause you to have to move again.

Debbie was very helpful ,pleasant, and fast at getting me a great unit at a fair rate.

Debbie was great. Super helpful and through

Very helpful!

They make sure to keep in touch with you every day or so

Great experience for a first time storage renter. Debbie was awesome and answered all my questions. If you're looking for a great place to keep your stuff that is secure and has a helpful, friendly staff. Look no further.

Just rented a storage space that's just right for my needs. Debbie provided the best and fast customer service as I was her last customer for the day!!! Sharlene Woodruff Satisfied Customer

There price dose go up every month!

Debbie is just World Class!! My unit is at another property but I needed to change my credit card info and I stopped in to see if I could do that with her. She was very helpful and I was able to complete the transaction with out an issue or complaint. Super service and excellent customer service skills from Debbie.

Debbie was so kind and helpful in renting out a unit at this Public Storage. She was informative, explained everything in detail and had us on our way in less than 20 mins. Highly recommend this location and kudos to Debbie for being so thorough and wonderful at her job! Clean location, safe access and competitive rates. A+ Business

Best storage facility

Extortionists....I've had to get a new lock going on 5 times now. Over priced. Its ridiculous!!!!

Nicole was amazing!!!!! Answered all questions and was very thorough.

Very friendly staff! Eager to help. All units are 'ground floor' for easy load/ unload. A little more expensive because of that, but it's so much better without the need for elevators!

Great customer service! Debbie made our move easy. Thank you!

If you want your stuff safe and secure this is the place just trust me stop searching. the staff here is very friendly and easy going at first I was unsure but after speaking with Nicole the manager I know I've got nothing to worry about my stuff is safe this location is great.

Nicole was amazing and did a great job making us feel right at home. She was professional and Made the process fast yet fun.

They are something special here! The Entire staff is a blessing! Thank you for all your help and consideration!

Debbie was great and patient at checking us in on day one. We had made a visit previously and Nicole and Debbie were very friendly and gave good information so we selected this place. So far, so good.

Debbie is awesome and super accommodating. Anything we need she's always willing to help out

Jennifer was awesome! I came in very last minute before closing time and she took great care of me as a new customer. She made the process efficient and pleasant and I hope that she is nominated for a raise! Thanks again Jen :)

0rices are getting high, getting in and out is not easy.

Nicki is fantastic, always so helpful and knowledgeable! It's always so easy and great!

Niki is awesome! Will for sure continue to use this storage for my future needs!

Nicki , awsome help all the time , working like family all the time , have never come accross such friendly storage facility ever

Nicki was great. Full of information. Facility was clean and well lit.

Nicki greeted us with a smile and helped us find the right storage unit for us.

Kaily was awsome very helpful with assistance to storage needs upfront. Would recommend this ps location to friends..

Nicki is the best!

Nicki was super helpful and explained the whole process to me! Had a great experience!

I love my public storage storage unit because its a very clean,secure ,and friendly environment.Nicki was especially friendly and helpful with everything . Especially cause this is the first time ive rented a storage space ,and knew noyhing about them. Thank you Nicki.

Nicki has been extremely helpful and very professional. Never have I used a storage company where the customer service is so exceptional. She has truly gone above and beyond to make sure our experience is nothing but the best. She has addressed every question or concern without hesitation. I would recommend Nicki if you have any storage needs.

Great storage option. Nicki was super helpful when I stopped to buy a couple boxes in my way out. Definitely one of the best public storage locations I have used.

I stopped in today because I was upset but after talking with Nicole, I couldn't be happier. She not only found a solution to my problem but also handled everything so professionally that I went from wanting to move my things to being so happy that I plan on staying for a very long time. Thanks for all your help!

I stopped nikki on the property while helping a friend unload her things to ask about storage. She was beyond professional and very personable! She made us laugh and even gave suggestions on how to better utilize our space. If I ever need my own unit, I am without a doubt storing with her!!

Great communication details

Very personable, made it easy and a pleasant experience all around. With the help of Nikki. :)

Great customer service. Staff is really friendly and helpful.

She was efficient and quick

Gd customer service answer all my questions

Great facility and well staffed.thanks Debbie

Quick'n easy process.

Great service. Moving is already hard and the manager here, Cindy, was very helpful. The location is very convenient plus they sell boxes and stuff in their office. They've got it all. Would highly recommend this location.

Customer service I received here was great. The pricing is lower than a lot of places that I checked into before renting. The manager here is super nice. I have no complaints.

Really loved the interaction with d staff.

Great service. Low prices and a friendly environment.

Excellent service! It was very busy when I was in the office to secure a unit with a customer ahead of me and two coming in while I was being taken care of. The attendant was very courteous to everyone and assured them she would be with them shortly. Even when her phone rang she took the call in stride workout getting frustrated by the ever increasing work. This went on right through her lunch period until I left around 1:00 pm. What can I day about the unit. It was an empty space.

Errin was a great person and worker

Great service

Errin was awesome!! She made everything simple and quick! She also gave great advice on how to store everything to take advantage of all space in my unit! Thanks Errin!

Well done!

Professional and polite. Would definitely recommend others to go here.

Great.. Quick and easy

The owner walked me through step by step and explained all very well.

I went in to rent a storage unit and there were quite a bit of people in that tiny office but the young lady greeted us and quickly helped everyone in there. The units are good but the driveways were very slick and icy. Gave 5 stars because the lady was sweet. Overall we had a good experience and would rent here again.

Convenient location. The lady in the office is nice. Has been a great secure place to store stuff. Would recommend to a friend. Thanks!

The lady that helped me n my wife get our storage units was amazing very informative and very helpful wich is nice cause we had reviewed 3 other companys and thus one by far took my buisness loved them.....defiantly would refere family and friends and come back again.

A+ customer service

Cindy provided a great service on the rental! Thanks

Thank You Emily and Jarron you girls provide excellent service... What a great experience!!!