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Public Storage Self-Storage Units at 1660 S Abilene St, Aurora, CO
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 24/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 24 /mo $ 34Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 24/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 24 /mo $ 34Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 42/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 42 /mo $ 60Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 48/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, swing door
$ 48 /mo $ 96Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 49/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 49 /mo $ 70Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 56/mo
Medium 5'x15'- elevator access
- climate controlled
- inside unit, swing door
$ 56 /mo $ 80Best Price Label+ one-time $29 admin fee
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10'x8'Online only price$ 56/mo
Medium 10'x8'- elevator access
- climate controlled
- inside unit, rollup door
$ 56 /mo $ 80Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 63/mo
Medium 5'x15'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 63 /mo $ 90Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 71/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 71 /mo $ 142Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 74/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 74 /mo $ 148Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 77/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 77 /mo $ 110Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 77/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 77 /mo $ 110Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 80/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 80 /mo $ 160Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 84/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 84 /mo $ 120Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 84/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 84 /mo $ 168Best Price Label+ one-time $29 admin fee
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5'x20'Online only price$ 100/mo
Medium 5'x20'- ground floor
- climate controlled
- inside unit, swing door
$ 100 /mo $ 138Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 181/mo
Large 10'x25'- ground floor
- climate controlled
- inside unit, rollup door
$ 181 /mo $ 219Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 190/mo
Large 10'x25'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 190 /mo $ 229Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Aurora
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Aurora Storage Units Near 1-225
Aurora storage is easy to access near I-225 and offers easy access for customers who need regular access to their units.
Perfect for families in this residential suburb less southeast of Denver, Public Storage offers a wide selection of self storage units.
With Cherry Creek State Park a few miles away, a 5x10 unit is the perfect space to store camping gear, hiking gear, biking gear and other recreation essentials while a 10x10 unit is great for families near Gateway High School who need to downsize.
Multiple families moving into one home can store extra bulky belongings in a 10x20 unit.
To learn our about our eRental program that offers an easy move-in without having to check in at our front desk, visit our website.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 569)
Elliot is so amazing very professional, hard worker went above and beyond his job duties, very empathetic to my needs it makes a huge difference the way you're treated especially when having a not so good day. He really made my day!!! He needs a bonus, raise or promotion. Elliot did an amazing job
Elliott and Jae were great. Answered all my storage questions
Elliott was very nice 10/10
Elliott and Stephanie were great . Thanks for all your help
Elliott and Jenika were great best customer service Ever. Thanks again for al your help
Online booking was super simple and easy. My unit was available very quickly.
I showed up to the facility and walked in the front door. The girl behind the counter seemed put off that somebody actually came in.
I explained I rented a unit and needed to pick up the lock. She gave me a look like I was an idiot and said the lock was inside the unit. I then asked where the unit was at and she pointed me down the driveway to the main doors. I asked if there were maps of the facility so I can know where to go find my unit and she said there are maps everywhere.
I go to the doors and no maps. I entered the facility and walked around to find my unit. Of course I ended up taking the longest way possible. Found the unit and the key was inside as described.
At the entrance, there is a sign about carts and there were no carts there and only 1 car out front. When I came back, there was a person there with a cart and thankfully, they were on their last trip. I walked around the whole place and couldn't find another cart anywhere. I thought about going to the front desk but I felt that she wouldn't have been any help at all.
Unit is fine and inside appears to be clean. Needs better staff and more carts.
Jae was great. Sign up was painless. Cost was solid
Jae really helped us in the move in
As we all know moving is a hassle and it’s stressful, luckily Shamale was the person who helped me complete my rental. She was kind, helpful and friendly. She was very pleasant to work with, answered all my questions and guided me through the whole process. Thank you, Shamale for making my moving experience less stressful. 10/10 for customer service and satisfaction.
Easy process, straightforward, plus lock and key was ready to go.
Horrible place to rent a space...Front Gate is always broken and open, Staff never available if needed. Now for the real issue, occurred today..went to unit, sitting in a chair with the door closed mediating for a minute, manager walks up says im sleeping, than said I broke into a unit, which wasnt true and there was a unit open, where I placed my bike, so it would be out of the way, while i was there. thirdly, they dont even have a place to dumb trash, even tho there is a dumpster on site, they want you to use the other business dumpsters in the area - Why so they dont have to pay trash services, but want to charge you $75.00 to throw it away.. do your job and clean up the place..its dirty.. Lastly, went to talk to her Shay her name is, and her black girl attitude almost got her punched in the face, by my big black ass..
customer service sucks, managers here suck and she requested to terminate my rental - better places and more secure to rent in the area..
Addison l, Jennifer and Tanya were amazing
I wanted to take a moment to express my heartfelt gratitude to Jennifer for all the help and support she has provided for me today. Jennifer's dedication, professionalism, and positive attitude made my life a little easier she helped me out big time.
Broken door was torture to deal with otherwise pretty standard storage facility. Temperature though was perfect
Piles of trash again
Ice in lot
Entrance speed hump scrapes bottom of vehicles.
Overpriced and horribly under maintained... Why is the price so high?
Shamaile was fantastic very helpful very nice employee
Shamaile knowledgeable kind and friendly she knows her way around the units
Addison did an incredible job today with my storage unit. He also helped several other customers, as we all decided to show up at the same time. What a great Ambassador for the Public Storage Brand.
Rita has been an absolute joy to work with when I needed a storage unit ASAP. She has been incredibly kind, helpful & knowledgeable about absolutely any & every question or concerns I’ve had. If I ever have the need for another storage unit and will recommend this specific facility every time all thanks to Rita. She truly is an asset to your company & I am so grateful for her.
Mrs Nancy is such a wonderful lady. I have rented from her before and I won’t rent from anybody else but her. She is simply AMAZING!!!!! Please don’t let her go. She is awesome🤩🤩⭐️⭐️⭐️
Mrs. Nancy is amazing! I have never had an issue at her property. It’s always well maintenance (clean inside and outside).
Nancy was amazing! She helped us during a very stressful situation. She's the best!!
No one’s here. Don’t answer phone calls. One employee at desk and they lock all the doors when they leave the front room so there’s no way to get in contact with anyone. I just need a dolly to move my stuff into storage. There’s 2 of us waiting. If you have storage on the 2nd floor you won’t be able to move at all on the 1st. Also woman at the front was incredibly rude to me last time I was here
Nancy is awesome
Very helpful in moving into a smaller unit in the same day!
Thank you so much Nancy I’ve been paying that price for ever thanks for getting me a huge rent reduction!!! Kudos to you!!!
Thank you Nancy for helping get a unit for us
Greg was cool so was this storage unit when it was A+ and Extra now that Public Storage owns the spaces the quality, care ,and cleanliness has declined greatly while the cost rises annually for no reason . 2/10 for paying almost double what I did when other companies owned this place for less then half the quality and cleanliness**update 2024 shamaile is cool and helped me and Nancy cleaned it up since then so it’s much better
Thank you for your help, Nancy.
It is nice experience.
Thank you Nancy for making sure I got a unit . Thank you
Thank you, Nancy for all the help with my rental needs
Nancy was awesome! Hacked the system so I could actually rent my storage space. Thank you!
Thank you Miss Nancy. You were very helpful. So nice and pleasant. My experience was great
Nancy was very helpful and the prices are great! Definitely recommend to anyone who’s looking for affordable storage with great staff.
I appreciate Nancy’s kindness, she has great customer service by far. Thank you Nancy.
I've had a wonderful experience with Nancy at Public Storage. She is always incredibly helpful and courteous. The location is also very convenient for moving in and out. Highly recommend!
The manager (Nancy) has helped me so much working with me on several occasions to get through challenging issues with great courtesy and professionalism
Thank you Nancy for being so nice and knowledgeable about storage
Nancy she is best human being and professional she helped us a lot she knows how to handle her customers. We are glad to have her.
Nancy is awesome. Her public service is incredible. She goes above and beyond to make sure that you are a satisfied customer!
Nancy was extremely helpful when I rented my storage unit and has continued to be very helpful throughout. Great person to deal with.
Miss Nancy was the best got me a bigger unit so I didn’t have to rent 2 spaces thank you
Nancy is great, she was very helpful!!
Thank you Nancy for taking such good care of us. It is much appreciated.
Everything has been great at Public Storage! We've never had an issue except for with the app and Nancy was always helpful in getting things reset. Thanks Nancy!
Nancy is one of the best people working at Public Storage! She's always been kind and helpful whenever I've had questions. She keeps the place clean and secure too! Thank you, Nancy!
Nancy, is Great, she has a large responsibility, I really appreciate Her!
I’ve been with public storage for a while now and I am sincerely grateful for the way Debbie has been not only patient but calm and understanding of everything with my move! Thank you so So much!
Nancy was incredibly helpful beyond expectations and seems like she keeps the facility really safe.
Awesome person and a great person to deal with
Nancy was so great and very helpful and also friendly
Jennifer is the top notch!! She has great customer service and makes a typically, stressful situation less stressful.
The property manager Nancy was very helpful and communicated very well during my storage rental process. In addition this location is very clean and easy to navigate. Just an overall wonderful experience with this particular public storage.
Thank you Nancy for getting me a good deal for my unit and made it very easy for my family
Debbie assisted me with my rental. She actually got me a cheaper deal than I initially seen. She was very helpful and nice. Thank you!
UPDATE REVIEW EDIT. After a little time using this facility. The gate is always broken, no one is in the office when you need someone. Nacey is very rude and has a very untasteful attitude all the time. ( When she's the there) Nacey will lie and tell you she's getting ready to close when it's not time to avoid me using the one cart they have throughout the place. Then one day I had to use the bathroom so I'm on the second floor putting stuff into my storage I'm walking down to another exit that is not the elevator that is closer to the front desk I go into the stairway both doors are locked and I am trapped in the middle of the stairwell can't get ahold of anyone and can't get to the bathroom. ( Got scary) I had to call my husband thank God I had my phone for him to come unlock the door for me and to let me out. When I told the front desk about this they said yes it is a fire escape route. SO WHY IS IT LOCKED TO WHERE YOU CANT GET OUT EITHER WAY? HOW is it a fire escape route when you can't get out so you're trapped in regardless. NOT A GOOD THING AT ALL.
Thank you Miss Nancy for all your help dealing with my fun reservation.
Nancy, thank you very much for helping me navigate to find my unit. You’re always helpful and communicative. Which is a plus in my book. Thank you thank you thank you.
This has to be the best location in town. Debbie is awesome! She is so helpful. She is very pleasant to deal with. This is my second time renting from this location. Each interaction with Debbie made me feel very special. She has excellent Customer Service. Also, this location is very secure. There are cameras on each floor. Some floors have 2-3 cameras. I feel my things are protected at this location. This is a great place to rent. Definitely rent from here.
Debbie went out of the way and I highly recommend that she takes care of everyone that walks In. She has done such a great job and us everything I need. Please support her in everything she needs.
Debbie great interaction absolutely amazing experience
Debbie made my experience very wonderful I will definitely come back
Debbie was great and friendly
Debbie has been the best ever. Very helpful and knows what she is doing
I appreciate Debbie's service, the cleanliness and security of the facilities. I don’t appreciate the frequent and HUGE rate increases. And that alone will drive me away from this company.
Debbie the manager was very helpful and friendly. The facility is well lighted and clean with numerous security doors and cameras. Property is well maintained, access using app!
Debbie was great and very knowledgeable!!!
Debbie is great, knows everything
Debby was great to work with - she answered all my questions and was extremely helpful. The facility was clean and and ideal for my needs. Highly recommend!
Debbie is the best. Always a friendly smile. Very helpful. Explains everything. She is the reason I will drive past other locations to get to her.
Debbie is awesome. And very attractive. Friendly and helps me with my slow abilities.😊
Debbie is an awesome property manager! Site is really clean!! Great customer service!
Jennifer and Nancy were great! 😊
Jennifer and kira are awesome and very helpful
Thank you Nancy for all your hard work and help.
Debbie did a great job assisting me in getting a unit.
Thank you for helping us even though we speak spanish thank you
Debbie is wonderful! Gave me a great rate and was very helpful! She is very knowledgeable! Thank you Debbie!
I've been working with Debbie, she is so nice and helpful! Property is always clean! She does a great job and is very knowledgeable!
Debbie is great, she great with the customers she very consistent with helping others. She’s very friendly with me and very professional, I can tell she enjoys her work
Debbie is very nice and helpful!
Nancy made it very easy and fast to get exactly what I needed!
thank you
Debbie is a fantastic property manager. she called individual for helping the rates lower and keep the facility area clean and safe. Definitely recommend!
Debbie’s helped me today awesome service!
Thank you Miss Nancy for the great rates and great conversation thank you
Nancy is AMAZING!! I scheduled over a month out and Nancy called me with reminders, disclaimers, and prices. She is very sweet and made sure to get me the best deal on a storage unit. I highly recommend this location!
Debbie Was great today very informative. Helped us with many details about renting. I would highly recommend using Debbie if the opportunity arises.
Nancy Was Great Help
Debbie was amazing!! She assisted in transferring units on the same day that I walked in. She went above and beyond and also saved me money! Highly recommend!!
Debbie was amazing and provided exceptional service! Helped lower my rent and advise me on how best to use my space. Thank you!
Nancy helped me get situated and all set and she was perfect! She was absolutely marvelous. She went through all the steps for me. She helped me set up my code and all my things I needed to get ready. She told me there was a lot waiting for me. She was just went through all the details and she was marvelous. Everybody should come see Nancy. And I’m not kidding. We should have Nancy everywhere for Customer Service because it’s a nonexistent element anymore in life. But it is obvious here at Public Storage with Nancy.
Debbie was very sweet and very helpful in the sense of I needed a new lock and I didn’t want to spend the $20 to get a new lock and see you make sure that I didn’t have to and I appreciate that wholeheartedly five star review all the way through
Debbie had amazing customer service m! Gave me everything I needed and helped me with absolutely everything. She is a rockstar!!!!
Debbie helped me she has great customer service and I appreciate everything she did
Debbie was very helpful and nice and she perfect customer service
Debbie was amazing! Very friendly and helpful. Great customer service
Thank you miss Nancy helping us out to get a unit
Thank you Nancy so much for helping figuring out my move in you made it so easy!!! Thank you
Nancy is absolutely amazing. She goes above and beyond for her customers. She is truly an asset to this company, she deserves a raise or a bonus or something. I highly recommend this place for your storage needs.
Debbie was very helpful and she help me out when I came to get my account information
The manager is great. Customer service is amazing and Mrs. Nancy is funny and great.
Thank you Nancy for helping us out today it's always a pleasure!!!!
Debbie provided excellent customer service during my visit to the office. Her professionalism, and welcoming demeanor left me feeling well taken care of. Debbie is a great asset to this location. Thank you so much Debbie, and Public Storage. Merry Christmas.
Debbie and Nancy were great . They definitely made the experience at Public Storage pleasant. Any issues or questions i may have had they were prompt In response. I would come back. 😊
The BEST experience ever.. Nancy has the best personal interaction... She always worked hard to help you in any problems you may have...
I have been with this property for many years and never have I been late. This time I just could not help it and as we all no rents go up in time. I spoke with Debbie and let me tell you, she is amazing!!! She has wonderful customer service skills and knows how to take care of her long term customers. She not only listened and understood the situation I was in, but assisted me by getting my rate lowered and helping me get my late fee waived. This may not be for everyone, like I said I have never been late in many years.
So, Debbie you keep up that great customer service for all your customers. I hope your management team see's you as an asset to the company.
I look forward to many more years with you all. So thank you for all your help. Have happy holidays!!!
Mrs. Nancy was more than amazing. She welcomed me into the store and walked me through the process so easily after having issues with the online system! She graciously showed me around and answered all of my questions. I am so glad I chose this public storage. She was a blessing in disguise
Nancy was great I love her attitude more people like her in the world would be great.
Needed a unit today and stopped in and Nancy was so helpful so got a unit great price and Nancy was so nice and helpful thank you
Debbie manager very courteous, kind I am properties always clean when I come don’t have no complaints about anything .
DANGEROUSLY AMAZING Job! STEPHANIE MADE IT SIMPLE & WELCOMING
Debbie she was great with me today all my questions I have. Nothing else I will ask just to have more people like her taking time with me to answer all my crazy questions. I love her so much and I really appreciate her service today.
Debbie, was very sweet and helped answer all my questions. Loved her customer service.
Thank you Nancy for taking the time to show me how storage works and the great deal you gave me for my unit
Debbie was very helpful and patient with all the questions I had.
Debbie was awesome and had great customer service ‼️‼️‼️
Debbie was very helpful & gave great customer service!
Thank you Nancy for viewing my my storage helping me your terrific thank you so much
Mark, Jenna, and Michael Page were a lot of help with this process thank you so much!
Thank you Nancy so much for helping me to transfer to a cheaper unit
Thanks such great help
Nancy was fantastic help .. Highly recommend this location .
Debbie is very kind, knowledgeable and helpful. The location and facility is clean and organized! This Public Storage is well managed and allows the client to feel confident that their personal items are safely protected! Access in the storage facility and one’s individual rental is well protected!
Debbie was awesome and a great help with every last minute thing I needed. She did great!!!!
Debbie was a great help for my storage needs couldn't of ben more of a pleasure! Thanks! For the help!
DEBBIE
First time at a storage unit facility and was taken care of by Shamaile/Shamale? (So sorry If I spelled wrong!) And she made my experience the best. Super helpful and happy to show me how to get to the right place! Thanx! I appreciate the groovy customer service and accommodations (:
Nancy was amazing! I had a unit at this public storage location for a year and had several interactions with her. She is very thorough with her job and with communication. When vacating the unit I felt like I had her helping me throughout the entire process. I can tell she cares about customers and often she would check in on how I was doing. Several times throughout my experiences at his public storage she made a point to maintain the property and was very knowledgeable about the ins and outs of the property and Public Storage. She worked with my family (my mom and Dad helped me move in) and we can’t thank her enough! Thank you Nancy!
Nancy was AMAZING helping me navigate my mother’s storage. She was patient, informative, and empathetic to my matters. Thank you so much Nancy for helping me with this process.
Thank you Nancy for all the help!!
Debbie was amazing ! Helped us out a ton today ! Checked in to see if we needed anything during the day . So sweet and very helpful . Would absolutely recommend to friends & family !
Debbie is the best she helped me get a rent decrease when I truly needed it and she was beyond understanding!!! Ask for Debbie!
Debbie gave excellent customer service. Really appreciate the assistance
Quick and easy, Nancy helped me through the process!
Nancy is so nice give her 5 stars staff are so nice and helpful.
Nancy helped me out and got me a unit! Quick and easy!
Nancy was great set me up with a storage unit and I was able to pay a year in advance it was so easy.. thank you
Debbie has been very helpful and courteous throughout the 2 years I've rented a unit. I have greatly appreciated the security of the property as well.
Debbie was very helpful, efficient, thorough, and friendly! She helped me get the supplies I needed to move and I can tell she is very knowledgeable about the Public Storage business. Definitely an asset for your company. Star employee and I’m very thankful she helped me today!
Miss Nancy was the best getting me a unit I can afford
Debbie is the awesomemest! She has all the answers, and is always helpful. PS should give her a raise, and an extra paid day off!
Corporate however should explain these ridiculous price increases.
Debbie is always a delight to deal with. She is kind when you have questions and you get lost. She is great at communicating and the best to deal with.
Debbie is awesome! She is always there an doing her job! Always friendly an keeps the place clean!
The customer service at this facility is the best I've ever received when storing items at various storage facilities over the years. The staff is friendly and helpful. They walk the property and make sure it's clean and secure. Special thanks to Debbie for proactively asking me how should be of service while I was placing additional items in my unit.
Debbie was great!! In assisting me! Her customer service was awesome! Very nice person.
Debbie was great helped with storage needs. Thorough and very kind.
Debbie and Nancy were great very professional and helpful
The property managers Nancy and Debbie were very helpful when I had some hard questions about unreasonable rental increases. We are vacating because 4 years ago when we purchased the unit we began at $85 for a 10x15 unit and today for that same unit we were charged $266.00. Every 6 months we have been receiving rate increases anywhere from $20 -$60 with very little explanation or justification. We feel as though corporate public storage is taking advantage of the public and we would love answers from someone who is making these decisions to be able to justify these unreasonable rental increases .
Nancy and Deb were amazing!! Did all they could to help us out.
Debbie was very helpful with helping us save some money
Very helpful!
The facility is always clean and Nancy in the office is the best. I know my stuff is safe and clean here. If you need help just ask and they will make it happen.
Kira is amazing I got locked out while loading and she went way out of her way to help
Debbie is wonderful, I can’t not ask for more she help me in all I needing, great customer services
Nancy is awesome. She helped lower the Monthly rent.
Moved into my storage today and had the best conversation with the manager Nancy. Nancy took the time to explain the entire process to myself and how billing works. She also showed me the app and how to Bluetooth open the gate. Thank you Nancy for taking the time to show me everything and for keeping a clean well running store.
I accidentally booked the wrong unit but Nancy took over and helped me out! Everything worked out perfectly and it was super easy! Thank you so much Nancy!!!
Lady behind the counter was super helpful and very knowledgeable
Debbie was very helpful, knowledgeable and polite. Communication was very clear and had an answer for every question I was able to come up with. Made me feel better about being a first time storage user.
This is by far one of the best experiences I've had in my years of moving with a storage facility. I feel my items are safe here while I'm out of town really thanks to the wonderful attentive staff. 👌
Nancy does a wonderful job at making sure my things are stored safely and securely
Debbie was fabulously courteous and helpful in every way. She was always available and willing to help. You do notget this almost storage units these days. 10 thumbs up!
Debbie was very helpful and took care of us when a problem arose. Great place to keep your stuff.
Edit: Debbie came to talk to me after I left a negative review initially to let me know she requested a price increase review as she thought the price was increased more than usual. While I did get temporary price reduction just make sure you understand that the price will most likely get increased after the 6 month mark. Either way happy with Debbie and the lengths she went to ensure the negative feedback was addressed. This shows that they do care about their customers which goes a long way in my book.
They jacked up my price by 25% after month 5 for no reason. I understand everything is going up in price but they basically gave me a fair rate just to get me in and raised it by extra $35 per month. I will be out of here ASAP. Price gauging at its finest! Stay away unless you like getting a huge price increase notice in mail few months later
Debbie, and Nancy are are very helpful. Move in was smooth.
Great customer service Debbie she helped got me a great deal she's a great person
Debbie/Nancy
Wonderful updates on your storage unit
helpful - decent.
Nancy is the best, informative and hard working! Definitely recommend this location.
Debbie was very helpful squirrels and all!
Nancy was great had what we needed!/great customer service!
Debbie is incredible
Debbie, was awesome at explaining everything to me and helped me get an earlier move in date. Office was clean and she is very professional and friendly!
A great thanks for the help I got from miss Debbie. Thank you very much
Debbie is super amazing very sweet and super helpful, very attentive w my husband and myself! Thanks debbie! ❤️
Debbie assisted me in the assessment of my storage unit and finding me the best for the things I am trying to store
Nancy was great, very respectful and polite showed me right to my unit.
The lady (Nancy) was awesome she made sure I got everything I needed and even help me set up the app so I can do everything on line. Thank you so much for the great customer service way above and beyond
Working with Nancy was helpful. She made renting the storage unit very easy. Being that it was my first time. The process was very easy. Definitely will keep them in the future.
Nancy was very helpful and very detailed
She Is a amazing lady and made it very easy
Never open when they say they are. Property manager is rude and refuses to answer the office door during open hours. The elevator rarely works so sometimes I can't even access my belongings
Nancy was awesome saved me from leaving . Great service !
Nancy was great she helped me asap very nice an attentive with me I really appreciate her help sooo much thank you ❤️...
Thank you Nancy for helping me transfer to a larger unit
I really appreciate Nancy. She helped me to get a storage for my car.
Debbie has always help me when I come with my storages will always do business here at this location as long as she here
Debbie you are the best around....your 6+ years of service is much appreciated 😀
Debbie, was welcoming and very helpful and professional.
Debbie….. What can I say about you…. An angel !!!!! I lost my keys hours from being frost bitten, -4 I came all the way from Florida and needed a superhero and DEBBIE saved the day! Thanks for taking care of me and my personal belongs for the last …. Years!! You can’t leave me until I leave public storage!! I pray this company knows your value! Thanks for being a dinosaur with your kindness!! We need more ppl like you and you need a raise!!! Jami💕🥰
Debbie, great service, friendly and very helpful. I would recommend this location. Thank you so, so much!!
Nancy is amazing and highly appreciated her help will always love renting for her at this location.
Debbie is Great, awesome friendly 😀
Debbie helped me out, she was very friendly and great.
Debbie provided a wonderful experience for my storage needs. I would recommend using your location to my friends and family.
Nancy was very helpful and went above and beyond to help. Thank goodness for her bc in going through a ruff patch..kudos to Nancy!!!!
Debbie was very helpful, she transferred me to a larger unit, good customer service.
My best storage experience ever. Nancy was so efficient, kind and professional during my 10 months occupancy. I totally recommend this place❤️
Nancy was a great help to us after we traveled from Washington to get here and Nancy showed us the lay out the f storage and was very nice and attentive to our needs. So happy she was here to help us and storage is very very clean!!
Nancy did a great job help me out with my rent and got me a better rate. A++++. She will make a great impact in this location helping people.
This review is 100% for Nancy and a very helpful customer service rep over the phone that outshined her colleagues. Public Storage the company put me through more strife yesterday than I care to recount. For reference I'm almost certain her name was Nancy but I can't call the location to make sure, the robo answering machine simply won't let me through to her location to verify.
Anyway, she was incredibly helpful. She did in 10 minutes what several customer service reps couldn't in two hours.
Great service, Nancy is a very nice lady and helped us out a lot so thank you so much.
Debbie was extremely helpful with my transition from upgrading my storage unit due to my situation with parkside collective apartment complex having the explosion. Super helpful and answered all my question fully. Recommend having Debbie help you out.
Debbie has been so helpful and made it so convenient to get my unit storage I felt I was at home Thank you so much for your service I appreciate your excellent service
Debbie was outstanding!! She assisted me with getting a unit at a proffered location closer to my residence. She went above and beyond with exceptional customer service! Give Debbie a raise!!!!! 👏🏾
(Old review when this location was Extra Space Storage.)
Professional, friendly, informative, clean, cool, calm, and spacious. Jessica is clearly popular here on Google reviews, and with good reason. She's an assistant manager definitely worth her salt. :)
The time's come to where I finally had to move out, unfortunately. Nancy's always been very helpful but she really was above and beyond this weekend. I think its safe to say shes one of the nicest renters I've met. Imo this is a good location to buy from
Debbie Everything was excellent. Very professional and knowledgeable
Debbie was excellent
She is wonderful For Customer service
Explained everything very good
Thank you Debbie
Debbie was super helpful and explained the process in a detailed and easy to understand way. Would definitely recommend!
Debbie was very friendly and so helpful. Was a pleasure to rent a storage and with no hassles. Keep up the great work.
Debbie give a pretty friendly attendence she awesome. Good service and price👍.
Debbie, was wonderful customer service.
Debbie did a great job with checking us in for our first storage unit.
Mann I been at this Storage Facility definitely a excellent place to store your goods. Debbie has been so good to me as a customer always great to come in and talk to here about anything, not just a bill. I really appreciate this Storage Facility a great experience Thank You Public Storage and Mrs Debbie ❤
Fine location, has changed hands recently and staff is not particularly present. Was cleaning out a unit and was unable to locate staff all day, with the office being locked despite posted open hours indicating it should be open. Very frustrating experience.
Always great and they always treat me with a ton of respect. That store has the best Manager ever...
Debbie was very grateful an generous an surgical, she spoke with confidence an treated me like family
Debbie , great service she's awesome
Debbie was great
Debbie was amazing. She was very thorough and explained everything in precise detail. Highly recommend!
They supposed open at 9:30 am I’ve been calling for 20 minutes and no one answers the phone.!
DEBBIE SHE IS THE BEST AND WAS REALLY NICE WITH ME
Debbie was great for me today. I’ll come back and use PS again if she’s helping me.
Debbie was very helpful & pleasant
Our experience here was wonderful! Debbie was always a wonderful help and ever a polite woman! Thank you so much for everything!
Debbie was amazing helped get my storage unit asap. Thank you
Debbie
I really only have good things to say about my experience with Public Storage. The customer service is excellent. And Debbie is the best!!
Debbie was a great help and very pleasant.
Debbie was amazing,very helpful!
Debbie provider a great service today and help a lot and give a lot options. She is friendly and lovely
DEBBIE was such a great help and provided great customer care.
Debbie has great customer service!
Debbie is great!!
Debbie was great with helping me..
Ms. Debbie was one of the most Amazing people I have ever had a pleasure of doing business with! She made what was a difficult time for me into a great day. Please see Ms. Debbie when you go here.
Clean facility, helpful people, Debbie is awesome!
Debbie help a lot and was very helpful
Debbie,great service,great help on getting unit.
Debbie attended me excellent and never had an issue with public storage for the last 6 years.
Debbie was very polite and helpful. Great job.
Debbie was awesome she helped me out so much thank you
Debbie Is AMAZING has the best costumer service I’ve had in a while! We appreciate you guys! So helpful will be returning.
Debbie help me a lot she is so professional. Great service thank you!
Facitlity is clean and feels safe. The prices seem outrageous, but they are definitely competative with others in the area. It's been less than a month, but no complaints thus far.
Debbie at the 1660 s Abilene location was so informative and helpful. I am happy with my decision of being a new customer
Debbie is always AWESOME...and extra help..in a trying time
Debbie did a great job and helped a lot
Debbie was very nice and helpful with everything I needed. Answered every question I had in a very professional manner! Recommended to everyone
I didn’t have any idea that my card was not working for the autopay anymore and I came to the office and ms Dabbie helped me set up the new card.
Deby is the most greet person I meet in public storage location is a really nice person and helpful in everything you need I feeling really comfortable when I walk in thanks deby
The property Manager Debbie was great she helps me get my unit and make everything is so easy. Thanks much!!!!
Debbie was great in helping me get my unit. Very helpful and explained everything well.
Debbie was an excellent help today with getting me a unit! Thanks
Debbie was excellent with helping us get a storage! THANKS A LOT
Debbie was so delightful and helpful with my questions. Amazing Service!!! I will recommend her and this property to ALL my friends and family members.
Debbie gave me great and excellent service. I couldn't decide what unit fit my needs. She explained everything to me with patients and understand.
Debbie was awesome. She was helpful in getting us what we need.
Debbie was amazing, fast,friendly, great customer service!
Debbie was helpful and timely! Great service !
Debbie is very nice and provided great customer service!
Debbie was very helpful with assisting us with the storage shed
Debbie was extremely helpful & had us all taken care of super quick! Highly recommend!
Debby gave us great service at this location she was very helpful and insightful with all of our needs
Debbie was amazing! I was in a hurry and she got me a unit I needed.
Debbie helped me with everything I needed and I would highly recommend this location to anyone in need of a storage!
Absolutely amazing!! Miss Debbie exactly loaned the storage sizing and everything.
Debbie was very helpful And very respectful Good customer service
Debbie was extremely helpful.
Debbie is absolutely amazing. I had issues getting into my moms storage and she was very sympathetic and very helpful. Thank you so much Debbie. Lots of love.
Had the best experience with Debbie here and would definitely be back!
Debbie really was very helpful with information regarding storing and pricing. It’s not always you find someone who provides great customer service. She’s one.
Debbie is the best, needs a raise
Debbie was awesome. Helped me with a fast and efficient way to rent out my storage unit. She was very friendly and helpful! Thank You Debbie.
Debbie has been a great help and very friendly. I would recommend coming here!
Debbie was wonderful and very professional. Excellent experience.
Debbie the property manager give me five Star services.
Debbie was great! Very efficient and friendly! 5 stars!
Debbie, the office manager, was great! She was so helpful, kind, and made sure we understood everything throughout the rental process.
Debbie was a great help in working through the paperwork of getting me moved out of my larger unit into a slightly smaller one when I was downsizing. She was very patient in answering all my questions.
Debbie was amazing loved all her help
Debbie gave us exceptional & remarkable service when we came in to rent a storage unit. She went above and beyond and really made sure we understood the entire process. Definitely felt comfortable and confident renting a storage unit through public storage because of her expertise!
EDIT-
While my edited portion does not attest to the customer service received, it is simply my observation after use of storage unit. An important FYI when considering a storage unit:
We first purchased and there were no poles to hinder our move. Super convenient & easy. Pull up & unload. Now there are poles blocking unloading area. So unless you have a drive up unit, it’s a hassle! We had to park in front of the poles, maneuver a DRESSER through the poles, all just to plop everything down in front of the door and enter our code. We also use a dolly for other items…the poles make it so difficult to fit all of them through there, Needless to say, a couch is for sure a squeeze and/or a fun little Tetris adventure through the poles into the doors! It adds an extra unnecessary step. Had it been this way when we signed the papers, it would have been a huge deterrent. We noticed other people unloading smaller items (household items, boxes, bags, etc) & they also had to park and then walk back and forth multiple times from their car to the door whereas before they simply could just pull up to the door. Seems like an inconvenience & hassle whether you have smaller items or bigger items. Just FYI when considering a unit here, it is not going to be easy unloading/loading!
Jenapher Nad aj helped my moving
Top notch customer service. Debbie answered all my questions and followed up when I didn't check in on the date I was supposed to. I love the eRental process and the ability to add other authorized persons to the account online.