Great storage space. Great service. Great price.
I worked with Erin to get my storage space .He was great and informative and answered all my questions and my storage and the facility is great. I am very happy with my choice and Erin for his help.
Staff continues to be helpful and keeps the facility clean.
Aaron went above and beyond when helping me rent a unit. Thank you!
I needed a unit quickly and Aaron was extremely helpful. I am so glad I found them
Aaron was really kind and explained all in detail
Great service and clean storage :)
Aaron Stemp was wonderful. Great Customer service and very professional 👍
Very satisfied with this storage place. Very professional, helpfull, on time, clean, and easy to access from either south or north! Plus airconditioning always works well and various mivibg supplies are in plenty.
Great storage space. Very clean and mostly quiet when I come here to drop stuff off or pick up. Right off Agoura Rd with easy mobile access entry. Aaron in the office is very helpful as well. Best storage place I ever used.
Horrors! i lost my key!
Aaron at Public Storage Westlake was great at getting me a new one. excellent service!
I recently rented and closed out a space at this facility. I don’t write many reviews but the experience was positive and I wanted to share with others. The building and grounds are secure and immaculate. Inside is temperature controlled and brightly lit. The lockers and halls look brand new and spotless. I would like to acknowledge an employee named Aaron. Aaron saw that I needed assistance with codes for the elevators and he came over and explained the process very clearly. Aaron was also available to answer other questions and made the close out process very easy.
Great service, clean facility. Aaron was very helpful!! Been here a while now can't say enough about this location always clean and always a friendly. Perfect place to store my items.
Public Storage in Agoura Hills is great! Friendly, helpful and in a great area.
Corporate has made the facility lock up the carts. Most annoying.
Great staff that is super friendly and always willing to help. The facility is nice and clean as well. The staff works hard. And always willing help you with any questions you might have.
They are now constantly keeping the carts locked up. I have wasted trips and time trying to find someone to unlock them. Came at 115 pm today all carts locked up. Office is locked no one is there or answers the phone. Sitting with our uhaul waiting and wasting time for someone to unlock the carts. These use to be accessible when every you needed during working hours. This is horrible.
I recently needed a new storage unit at this facility and walked into the office to find Aaron there to help me. He patiently listened to my needs and was very informative as to the entire process. When I asked to see the various units available on different floors, he was patient and gracious as he took me to see them and let me take my time deciding which one I wanted. He even went the extra mile to personally clean some gum off the floor of the unit I chose! Then on move-in day he saw my helpers were having a bit of trouble figuring out how to use the code with the elevators and took the time to explain in detail how it all works. He was great!
Oh my god, Danny was so helpful. He made renting a storage unit so much easier and I am so grateful! Thanks again for everything Danny, I really appreciate your help!
This place is dialed in. I worked with Danny (who I highly recommend). He was very informative and accommodating; I am new and had concerns and needed his assistance. His customer service is exceptional. What a great experience. Thank you!
Very good professional and responsible & kind
Thank you Aaron for being helpful with setting up the app. Clean facility
For 16 yrs my household possessions & some inventory of my old shop were securely stored at this site. I’ve dealt with many managers on site through these years and I must say the present manager Aaron stands out to be most helpful, efficient & renders a superlative customer service. He keeps the premises pristine. He was very helpful in my search for a new unit that was nearest to my past units. Many thanks Aaron for your kind and gracious assistance. Nydia
Right now Joey is doing nicely, working helping senior citizen. More to come
Aaron was really helpful. Very satisfied!
Clean and friendly. Answered all my questions.
Been a customer more years than I can remember. When ever I need help changing units or have questions Aaron is always there to help me. I consolidated two units into one and have much better pricing at this time. I’m very happy with the service and facility.
Elizabeth is great made for a effortless experience
Had a great experience at this location. Aaron is extremely helpful and informative!! Made the experience really comfortable and easy and keeps the space looking clean and organized. Always there to come to the rescue when needed!
Beautifuly kept facility, clean and secure. Danny is a great guy and knows his stuff!
Aaron has always been so helpful and accommodating. I jammed my door and was unable to open it…Aaron came to my rescue. Even when I lost my key and Aaron was there to assist.
Good experience so far, only been here 3 months. I would recommend .
Aron was very helpful!! Thank you so much!
What a fantastic storage solution this is - and Aaron is extremely helpful. We are completely happy with the service and his personable approach to helping us.
I've rented at this location for about 5 years and I couldn't be happier with my experience. The staff is friendly and helpful, the facility is secure and well maintained. I frequently stop by my unit and I'm always able get what I need quickly and get out without any hassles. 5 stars!
Awesome Service ask for Aaron!
I will share details as to why I am providing 1 star at some point in the near future.
Worked with Aaron to arrange a storage facility at short notice. He was the consummate professional. Courteous, efficient, and knowledgeable. Highly recommended!
Aaron provided outstanding customer service and a great expert to work with. Thanks to him for a job well done!
I have used this storage many times and it was always good experience.
Like this property is always clean. Staff always helpful
I recently had a great experience with the manager, Aaron. He not only took care of my issue, but was professional, clear and went the extra mile in time and service. It made me feel very good about having Public Storage take care of my storage items.
Danny was awesome. He was a great help and made my transaction so smooth and easy. Really appreciate his help.
Updating from last year
Still great service. Super clean property. Also Aaron helped me out last year! Awesome guy! Thanks Public Storage for all the help. I can always count on them for being reliable and supportive!
We always have a great help from Tammy . Such a professional and radiant communication! Thanks!
Thank you for such wonderful service. Easy yo find and the online renting is easy to use. Good place to store your stuff.
Aaron was incredibly helpful, an excellent, knowledgeable employee.
I opened a second storage unit at this place and My plans are to move stuff here from another storage unit. Manny was so nice and patient with me while I was trying to make up my mind on the size I would need.He even found a unit very close to the one I have . This will be so helpful when I go through my stuff.
Manny thank you so much!!!
Kelly
Tammy was very helpful a very positive experience an excelent employee
They charge you for a month , doesn’t matter you move on 5th. They are as lied unit big enough, once we come they have very low ceilings. If you miss payment. Late fee $75 . Totally all about money. Not for customers. Disappointed, angry and sad service and people who worked on front desk not nice. Tammy also
Manny offered me extremely helpful and kind customer service! So nice to work with such a professional! Thanks Manny!
This was our first time renting a storage unit and we weren't sure what to expect. This place was clean and very well maintained. Jay who helped us did a great job, answered all our questions, and made us comfortable with the idea of keeping our stuff at public storage. Top notch service. A+.
I went there to ask some questions and visit a unit. I ended up chatting a lot with Aaron, the manager on site (he works Saturday through Wednesday). He was really knowledgeable and answered all of my questions! Really nice storage and really nice employees.
Aaron was so kind to me! Thanks to him and the other staff I was able to move all of my things in a timely matter and was treated very well. He is truly so kind and deserves a promotion or at least a raise. He went above and beyond to show me great service. Wish I could give 6 stars instead of only 5!
This is the nicest Public Storage I've utilized! It is immaculate and easy to navigate. Aaron was such a big help, he's extremely efficient and professional. Thanks for everything!
Really nice place. Clean, light, dry. I was greeted by Aaron who patiently answered my 100 questions. My first experience with Public Storage. So far so good.
The staff is always been very kind and patient and they stay in their own lane,which I always have appreciated.
This is a great place to store things at! The staff there is amazing and super helpful and friendly. I had several weird questions about my items and the lady behind the desk, I think her name was Charlotte, was so kind and friendly about the whole thing. It just felt like bringing my stuff over to moms house.
Security seems to be top notch. The unit I got was clean. All in all, I have absolutely nothing negative to say about this place.
Keep up the good work and give that lady a raise!
Always friendly. Nice facility, feels very secure.
I have been a tenant at the Agoura Road Public Storage for over a year. Aaron and the team keep the facility safe and spotless. I really appreciate piece of mind I get while keeping my belongings there. As far as I'm concerned, Aaron gets an A+ on his report card.