Public Storage Self-Storage Units at 7880 San Fernando Rd, Sun Valley, CA

Excelente atención de jorge Carranza!!!!

Public Storage does not have anything to seal, the open to the elements, storage locker doors so when the wind blows, all the dirt and sand, as well as, jet fuel from the landing airplanes, fly right under the doors and directly into the lockers... everything stored inside the lockers becomes not only disgustingly dirty but in most cases, ruined as that oily black jet fuel is soot that doesn't easily wash off... The units are directly under the landing flight path, just prior to touchdown, of all jets flying into Hollywood-Burbank Airport as well as the helicopters landing pad is a direct shot and located nearby... I asked countless times to have the doors, of my 15x30' storage unit, I rented for over 20-yrs, sealed and was finally told, Public Storage doesn't do that. I do not recommend Public Storage as they just don't care about their customers, nor the items stored in their facilities, Public Storage seems only to care about getting their exuberant rent on time. I DO NOT RECOMMEND PUBLIC STORAGE!

First time at public storage and Jorge was outstanding! He explained everything to us in detail and overall provided us with amazing customer service! Thank you very much!

I don’t usually leave reviews but I had to this time. Jorge is the type of employee that every customer wants to work with. Extremely helpful and friendly! Make your life easier and simply call to speak with him. I’m definitely recommending my friends and family to work Jorge. Thank you again brother!

It was a very pleasant experience working with Jorge helped me complete the process from beginning to end and answered all the million questions I had for him made everything a breeze for me and highly recommended for any storage needs. He was very knowledgeable and explained everything perfectly for us made us feel very safe storing here

Really liked the attention and service that Katie provided.

Make sure to ask for Jorge for any help you might need he’s very knowledgeable and always willing to help out and make the experience pleasantly for everyone Highly recommend this place due to him entirely

Jose the property manager help me with installing the app which makes it a lot easier for me way to go!!!😍🤩

Jose made my move in quick and easy. Very professional.

I had came in today to check on my storage and I did not know how to open the gate. The guy in the front name Jose was so nice so patient he help me download the app step-by-step and I couldn’t have had a better experience. Thank you so much. 😊

Needed storage same day. The people at the call center were wrong about what the sizes would fit. We came to this location and Jose was beyond helpful giving us the proper size and showing us the unit. Very friendly and easy process.

Jose was awesome! got me setup with my units and super easy process. safe place and good customer service A+

Jose was AMAZING. Made the experience so easy. Thank you!!

Jose was quick, friendly, and professional. Highly recommend!

Fine public storage but -1 star because they don’t let customers use the restroom !

Excellent service

Jose is the best ever made my move in and transfer easy and fast. Very friendly and professional

Jose was very helpful and fast. He also helped set up the app on my phone

Great help friendly thanks jose

Jose was very helpful and making move fast and easy I recommend him and is very friendly please call me if anything

Jose helped me and got us a good deal he is the man! Highly recommend!

It's has been a great pleasure to have the opportunity to be a part of your storage family. Mr. Jose was very kind and patient to me and my family he gave us peace of mind, helping us to choose the right space.

Great service! Jose is so friendly and helpful!

They raise your rent substantially very often. The price they advertise is also inaccurate, as soon as you are ready to check out there are several fees you have to pay to complete the order.

Jose in the office helped me out, service was awesome! He was very respectful n very helpful. He was able to help me out and I really appreciate him for that! All my questions were answered n he made sure I got what I was looking for .

Jose really good service very friendly. Im happy with his help

Joes was great helping and answering all questions

I just rented a unit, George helped me and he was very kind, he explained all the information very well in detail and answered all my questions with an excellent attitude, I definitely recommend that when you are looking to rent a unit you ask for George!!!

Jose was great with his service. Very friendly smooth and quick service.

My experience was great at this public storage the staff was super helpful and welcoming . I rate 5 star moving be and the last thing u need is someone with an attitude.when the staff is helpful like these guys half the stress is gone .I appreciate the staff at this location

José is such a kind, helpful guy! I had a great experience at PublicStorage

Gracias Jorge por todo

Excelente servicio muchas gracias por todo Jorge

Jorge is awesome was a great help. Great customer service and company face!

Thank you jorge for all your help and helping me find the storage I need

I recently rented a storage unit @ the Sun Valley location on Glen Oaks. Melissa was so nice & helpful, it made the whole move-in smooth & stress free. Companies need more employees like her.

Muy buen servicio Jorge me atendió y me explico todo muy claro!!! Jorge is very kind and he treated me excellently

Nice and clean orange 🍊 Storage. Truck 🚛 26ft - ok

Very good service and friendly person I recommended 👍 👌

Lorena was an Amazing person she helped us with all of our questions and concerns. SHE HAS MADE MY NEW TRANSFER TO A BIGGER SPACE FABULOUS EXPERIENCE. PEOPLE LIKE HER IS WHAT keeps us as customer s thank you Lorena

Always great service from Jorge really appreciate it thank you

Jorge was very helpful. Definitely recommend doing business with him

Jorge

Super friendly staff. Melissa helped me set up my unit and moving in was a breeze. This place is definitely an upgrade from my previous storage unit

Always 5 star service from Jorge

Thank you jorge you were so helpful helping me find the right space you were very helpful thank you for everything

They seriously need to get rid of that girl Liz she is awful smh.

Excellent place highly recommended the manager Rose was very nice and courteous. Overworked but still very helpful in our storage needs. Thanks Rose

Oscar was great and helpful. Appreciated.

The five stars are for Rose who helped me out tremendously at the Sun Valley location. A pleasure to deal with...Thank you...!

Thank you ivania for helping me get the right space.

Customer service excellent and fast

Una persona súper amable y atenta

Excellent customer service

Liz is very helpful

Liz is very helpful if you need storage ask for her

Good service good deals , I suggest this spot

Thank Liz

Liz helped me out she gave me a detour of everything n explained everything very well. 💯

Good service

Property is clean! Liz is awesome, always helpful and great attitude.

Public Storage is horrible. Can't change your locks unless you notify the management. They repainted and re asphalted and never gave notice to the tenants when they locked us out. The CEO is like MAO of China. After the painting and asphalting, rent went from 298.00 to 397.00 monthly 22% increase. They force you to buy insurance and their locks, go to the green storage places instead

Liz is super nice and knowledgeable

Liz was awesome, happy and helpful

Liz was very helpful and detailed in the info she provided me for my rental. Great service overall.

Propery manager Liz from this public storage was super help full. She pointed out that this place has Cameras everywhere which Is great.

Good service

Great service !!

Great service!! The woman at the office was super nice and helped me change to a different storage easily. Can only recommend.

Liz helped me rent my unit today she is helpful and helped me set up my app to open the gate

Liz has been very helpful and sweet thank you

Love the fact Liz and Jose helped me will recommend ❤️❤️❤️❤️‍🔥

Liz was very helpful. Thanks Liz.

Liz is so nice I love her

Thank you Liz for helping me out I really appreciate it. Very helpful and friendly service

Exelente serbicio

Liz and Brian great customer service very helpful...👍

Great staff very professional

Liz help me with my storage today she's very knowledgeable and helpful

Liz es una trabajadora de public store en el area de San valley.. Ella es una persona muy profesional me ayudo muy perfecto gracias por tan buena atencion y ayuda..les recomiendo que pregunten por ella es una profesional.

Dave was excellent to work with. Efficient and can’t thank him enough. Thank you again, Dave.

Liz was great. Very informative and polite.

Thank you for all the help Liz!, honestly I recommend renting a storage here!! Very great storage service here!

100% recommend this place for storage needs, had never had a problem, and the property manager Liz is great with her customers! Thank you Liz!

As a long time customer of public storage I have received excellent service from the company and their employees especially LIZ

Muy buen servicio lo recomiendo mucho.👍💯💯💯

Liz is the best manager (of anything) that I have ever met.

Amazing service by Liz she's sweet and knowledgeable

Great place for storage, got help by liz and she was wonderful and knowledgeable about the questions and concerns I had.

Liz has amazing customer service she’s very knowledgeable

Liz excellent customer service

Good services Lizz

Liz was patient and helpful while I had to deal with a moving company who did not ship my belongings

Liz is very sweet and helpful

Liz is very helpful stayed after they close to help me with my rental and sign up my ps app

Liz was so awsome and helpful .. she definitely is the definition of great customer service 👏. Thank you Liz.

Liz Is very helpful today she helped me set up my ps app and helped me with my payment thank you Liz

Liz was very helpful thanks for your help on finding my unit

Today I came to pay a bill for my parents. I was helped by Liz. She was very helpful and made my transition smooth. Property was clean and safe. I highly recommend this property to anyone else.

Clean facility and great rates. The lady in the front desk (Liz) was very helpful and explained everything for me. Thanks again

Liz at the front desk is very friendly and helpful! She's the best!

Excellente

thank you Liz

The way that they take care of you is incredibly important!!! Liz is the best she is always attentive and will always work with you!!! I will honestly say this is the best public storage in California!!! They will go with you to your storage unit to make sure everything is ok and they will keep you updated with anything going on with your unit!!! All I can say is ask for Liz when you go she is the best ☺️

This was very helpful and polite and courteous and she did all the work for me so if you need a storage you can see this lady I'll give you 2 thumbs up

If you’re looking for public storage without a headache with easy access come here public storage Sun Valley on San Fernando Talk to Liz

Great facilities, open driveways between units make bringing in larger trucks a breeze. Friendly staff and attentive. Safety and security is clear here. Been renting units a while and this has definitely been the better option. Friendly staff Liz was able to help me on short notice find a unit at a great rate. Thanks Liz! Thanks Public Storage!

Siempre excelente service por las muchachas de la Officina Liz y Jossef. La mejor location en el valle.

Easy access to a good location. Staff seems to be very polite and property has double gates that go in and out of the property. I would recommend this place to friends and family.

This location is cool and easy to get to but they do close early

Gracias por tu servicio Liz excelente trato

Liz is amazing! She was courteous and professional, and made sure that I knew exactly what I was getting by walking me to the unit and showing me all the in’s and out’s of the property. Definitely an easy process to rent at this location!

I’ve have been to different public storages and I just want to say this one by far is the best. I’m actually getting this storage for my parents and I’m super happy the worker (lady) speaks Spanish. She is able to help my parents out if needed. She was there on Monday. Thank you and I will recommend you guys to friends and family.

Thank you Lizz came in to look at space and definitely will use this location manager knows exactly what i needed.

Amazing staff location is always clean

Best Customer Service! I have been coming here for many years, Liz has been very helpful and understanding when it comes to having my belongings at the right unit, she knew exactly what size unit my belongings would be best stored at; she gave me exactly what I need it, thank you so much!!! Liz is the best, great customer service, very clean, and friendly environment. I highly recommend this location

Great customer service

Liz was so helpful at the office. Our unit is clean and the area feels secure. So glad.

Liz is the best! Very friendly and extremely helpful!

I have had such an efficient & pleasant experience at this location. I recently down-sized my storage unit at the last minute and was helped by Liz who was not only accommodating & professional, but presented me with options in such a calm & diligent manner I was so very impressed!! Made the move go from high stress to handled!! Definitely recommend and I'd ask for Liz!!

I went to buy merchandise and to rent a space and Liz answered all my questions perfectly she knew what boxes and materials that would be perfect for my needs I would recommend this place for needs of merchandise as the staff is so professional. Thanks liz🙂

I came in to rent a storage and liz helped me she went above all means to get me what i needed what a great customer service experience.

I never had a good experience with other storage employees. Today i was amazed of the service that the office employee liz provided she answer all my questions and help me with all the process.

Liz is very helpful knows me when I walk in the store

Amazin service and very friendly people working there! Liz really helped us out during a very stressful moving.

Liz has been very helpful

LUGAR MUY LIMPIO Y MARTHA Y BRYAN DOS PERSONAS MUY EXCELENTES ME TRATARON MUY PROFESIONALES. RECOMIENDO ESTE LUGAR , LOS RECOMIENDO

I needed to get a storage unit and I had a few to choose from but after talking to Martha and Brian they where just the best in helping me make the right choice for me. They were also very cordial and courteous and they practiced safety distancing as well as wearing their masks. And they just made me feel like I have nothing to worry about. They were absolutely wonderful people and I highly highly suggest that if you're looking for a storage unit these two are the ones to talk to they can really help you make the right decision on what to get for your storage needs. Thank you both for everything....

Martha and Ryan are great they help me with a payment they’re really helpful and their service was amazing

I want to give credit where credit is due and Martha at this location is AWESOME! She knows her job and does it with a GREAT ATTITUDE. So many people in business fail to understand how important an employee with a friendly smile and genuine desire to assist the Customer is. It can make or break any business! It is way Smarter to keep your Repeat Customers happy than to spend crazy money on New Customer acquisition. Martha is the type of person you want to work with. She deserves promotional opportunities when available because she has what it takes.

This is the best storage in sun valley Liz the propety mánager is always to help the propety is clean and easy access

Nice and clean and the people are very friendly

Great place. They always accommodate whenever I ask. Liz is terrific. She says my name and what I’m there for before I say anything. I literally do nothing. When I needed another storage area, they asked what size I needed and arranged for it to be right next door to my other one. I’ve had storage areas at over twenty facilities. This is one of the best experience I’ve had ☝️

F-- lazy manager that does nothing! I had my stuff there for over 5 yrs. And all i seen were the police taking reports on peoples units being burgled.I count my lucky stars. I got away from there before. Who knows what!!...

Estoy muy satisfecho con esta compañía de storage. Después de buscar otras opciones, decidí darles una oportunidad y fue la mejor decisión que pude haber tomado. Tienen un servicio al cliente de muy buena calidad. Especialmente Liz quien fue quien me asistió y explicó muy bien todo el proceso. Es una persona que sabe muy bien su trabajo. La verdad 100% recomendado!

What a great place to storage our belongings! Customer service very nice! And Liz agent super amazing customer service! Thx

Very nice and respectful staff especially liz she is very nice and polite. And explains everything so well.

Martha and liz they are very helpful and nice , they make all the process very easy for me , i recommend this place

I went by to help out my sister and make a payment for her unit. I thought it was going to be a long and painful experience but Martha made it super easy and quick. She was so nice and helpful!!!!

I was very impressed and satisfied with my whole experience here. The service was great! I really recommend going here. The specific person, Liz, was as helpful and knowledgeable as can be. She knew how to provide the best of answers and made it satisfying to know I was at the right place.

staff is very friendly place is clean and they were so helpful

Friendly staff was so helpful accommodating my needs thank you liz

Liz is amazing she knows her work Thank you for your service clean property

I've been in this facility for about 3 years already and finally decided to mention my good experience with this location. The place is very clean and organized, and the crew specially Lizet are very professional and friendly. Will definitely recommend them to anyone!!! :)

love coming here to get my storage at all the time feel like I'm at home customer service 100% five star I always tell all my friends to come to this public storage on San Fernando and sun valley.

They terminated the agreement and wouldn't accept payment, then sent it to collections instead. Over 95 bucks. Pretty pretty stuff. I wanted to pay and make things right but they rather send it to collections instead.

Liz helped me with my rental and gave excellent customer service.

rude lady

I went there the other day to give a payment and a very nice n helpful lady by the name of martha took care of me im really happy with this place its a very nice and clean property

I have used Public Storage a few times, but this one stands out by far. One particular customer service representative by the name of Martha was extremely helpful and professional. The level of her expertise and knowledge with the sizes of the units and locations, you can tell she appreciates her job, and is very good at it. If it wasn’t for Martha’s customer service I probably would have not taken the time to give a 5 star review. Thank you Martha, I wish there more people who are as professional, and personal as you are. I highly recommend this Public Storage for there location, security, cleanliness And most importantly the professionalism of Martha.

I walked in a lady Name Martha help me Very professional give me all the information that they needed to rent one of their units highly recommended.

I went to PS to make a payment for my unit and the customer service lady named Martha was extremely helpful. I had some questions about moving to another unit that better fit my needs and Martha and I think Liz showed me around and was very thankful for them taking the time to do this. Property here is very clean and secured. Totally recommend it.

by far the best experience while i was moving from a house to an apt. Liz and Martha were very helpful and very nice, i appreciate their help. 5 stars!!

Thanks Martha and Liz for everything.. you got to keep that place going. I'm happy and satisfied.. Thanks

Martha and Liz are very helpful and very nice everytime I come in, and everytime I ask to use the bathroom it's always clean. And I will keep using this Public Storage at 7880 san Fernando Rd.in Sun Valley Thanks for all you do .

Liz and Martha went above and beyond to provide me the best service ,thank you ladies

I've had my storage here many years and Liz has been phenomenal with all my needs she's help me every time has great attitude and is always willing to help. The storage facility is very clean and they keep their bathrooms cleaned as well if you need tithe please don't hesitaste to come here!!!!

I'm editing my review because of a rental increase 6-30-2020. They are raising rent during the Covid 19 pandemic. How dare you Public Storage. Now let me tell you honestly about this place. Surrounded by homeless encampments. I gone to my storage unit and found empty beer cans outside my unit. The other day, the door protecting my unit was damaged at the bottom of the door. With foot prints on the door. This is a single story unit that is subject to the elements. Cold and wet during the winter and blistering hot in the summer. The entrance to the yard needs concrete repair. I am very disappointed in Public Storage. Thank you.

Great and patient service by Martha. She walked me through settling an issue with auto-pay and also was very helpful in addressing my new storage needs. Thank you, Martha and Public Storage!

Room was as expected. Gaby did an great job showing me around and getting me situated.

I had a wonderful experience with Gaby at this location ! So helpful And efficient :)

I went to public storage to enquirer about a storage to put some of my belongings and spoke with a lady name Martha. I was not having any luck with finding a unit at other places but I got lucky when I found this place. Martha was so kind and helpful and made my experience day much better. I was pressed on time but I will definitely be back there to rent that unit and will let others no that this location is a great choice. Thank you Martha for taking time out of your day to help me find the right unit.

Liz is amazing

Wow, I've had the most wonderful experience with Martha who works at the sun valley location. I was a little short on cash and without hesitation, Martha reached into her purse and gave me the money i needed to make my overdue payment. Because of her generosity, I didnt have my belongings auctioned off. Thank you Martha. .

Liz was very knowledgeable with all my storage questions thank you so much for helping me choose the right unit fo me

Great customer service by Liz and her staff thank you so much for all your help

The manager at this site was great and very helpful through this whole clearing of my brothers unit. Thanks!

Nice place to storage your stuff. A lot of homeless people around

I had one of the best customer services I've ever experienced at Public Storage located on 7880 San Fernando Road, Sun Valley, CA. Liz made sure I was making the best decision for my storage needs. I really appreciate all of her help.

Fantastic service!

Liz was great and very helpful. Walked in right before closing time she helped me get a unite. Thank you so much liz :)

Due to a delay in in a project our company had a delivery of equipment which we did not have space for in our warehouse. Public Storage offered us excellent pricing and was able to provide a storage area large enough and also easily accessible for the freight company to deliver the equipment. Ryan was very professional and patient as he walked us through the process. His experience and knowledge was very helpful in answering our questions and providing excellent suggestions We are very pleased with their service and the storage unit and would highly recommend them for your storage needs.

My sister rented from this location about a week ago and we had the pleasure of being helped by Ryan, he was very knowledgeable and very helpful. We have been using public storage for units for ever but this location reminded us why we continue doing business. Ryan was very respectful and provided excellent customer service and we appreciate the service and help.

Liz gracias por su amable servicio

Liz 23048 Fue muy muy amable en atenderme en todas las preguntas que me hiso y tambien en contestar, me brindo un servcio muy exelente gracias Liz

Went in with my wife to get prices and unit sizes before moving, we were helped by Martha she was friendly and knowledgeable about different sizes. We will definitely be using them because of the staff and Martha made us feel welcoming and she was the best.

Thank you MR Ryan. Good dude helpful and charming

Thank you Liz and Martha

Liz was truly incredible. She was warm and courteous and extremely knowledgeable and helpful. I couldn’t be happier with how easy she made it all!

Excelente servicio. Muy amable nos hace sentir bien y resuelve todas nuestras dudas gracias liz

I just rented a 5 X 15 Unit from this Sun Valley location. Liz is a very nice and resposible person, and am very happy to have her as a manager to the facility I will be using. She also gave me the most recent online price for the size unit I wanted, got a really good deal. The facility is in a great location, and best of all has many options that are dive up accessable, a major time and energy saver. If you want a no nonsense quick plesant experience, with very convenient storage options at a reasonable price, I highly recomend this place.

Liz is very helpful and knowledgeable she has a great property all units are easy to access drive up units the best thing is that if we need boxes or tape we just come across the street.

Liz and Martha were great!! They made getting a storage space super easy! I don't think I'll ever rent anywhere else! 10 stars!

Ryan has been very helpful since he's been here he's very caring for our stuff and is always willing to help thank you Ryan and staff for all your help

Thank you to Liz and Ryan for showing me the property and being very helpful and courteous, answering all my questions and concerns. I've looked at many storage units around town and this property was by far the most cost effective for my budget.

Easy move in or out ... All ground level access. Clean well kept facility. Very helpful staff

I came in yesterday to look at couple units that were advertised online. The staff on site was very helpful, and answered all the questions I had. I didn't end up getting a unit, but did want to post a review because of the great service I received. I advised I was still shopping around, but felt my business would be valued here. I will most likely be coming back.

Very kind and professional. I didn't even end up using their service but they helped anyway. Will definitely use this location in the future.

Never had storage before, but Ryan made it easy !

Liz, Ryan and Martha were great!

Better than a lot of other storage places

Liz was helpful shes very nice quick and beauty thank for your service

First we'd like to thank MARTHA and another Gal there (sorry we forgot your name!) for being so (despite the pouring rain and gloomy weather) friendly, pleasant, helpful and yet highly professional toward not only us, but also a few other renters that came in at the same time we were there. These nice folks really presented the type of people we all need to have in all businesses everywhere today. May them truly get the REAL recognitions by their company (their CEO or Owner/s) for the awesome jobs they have done daily in dealing with the public on the behalf of their company. After 02-03 months of searching and looking around town(s) for a - safe, reasonable cost, approachable and friendly Staff - Public storage, we just happen to make a reservation (on the internet- to save time, for better price & ease of selection) for this particular location. This area, by the first look, is about the same as many others in town but once anyone comes for an up-close visit, you'll find that not only the Staff is very pleasant, helpful and highly accommodating, the access to each individual unit also convenience and getting around the whole place is extremely easy. At first, they did not have the size that we reserved for but, thank to the Staff there, finally be able to provide us with a bigger size unit for the same cost. Then, Martha proceed to show us our future unit/s in the heavy rain, without even a word of complain bout the bad weather. All of that makes our storage process much comfortable.. Thank you for making our difficulty task much more bearable .. HAPPY HOLIDAYS .. Sincerely Yours.

Too expensive

Nice storage facilities. Crew is very nice as well. Recommend for storage needs.

I was so nervous, not knowing what size I needed, Martha was the best. Very helpful and patient - not pushy. She helped me look at 3 different sizes and still I felt I needed my son to look at it. When we came back a second time Martha showed him all the sizes again. She is the best so thankful she was the one who helped us.

Thank you Liz for helping us out with our units the facility is clean and all unkts are drive ups

Amazing customer service! Martha, Gaby and Liz were super friendly to my party and provided exemplary service with an enthusiastic smile. We we’re thoroughly satisfied. 10/10 would recommend!

Here is an updated review on Martha and Gaby, these ladies are like the dynamic duo. They helped me downsize from my larger and no longer needed unit to a convenient smaller one. They did it in less than 10 minutes and took me to see and choose from 2 different units. Stellar service, efficient and friendly. Thanks Martha and Gaby for making my transfer so easy.

Angela is the best! Very good rental. Thank you very much for your service.

Came to look for a storage was help by Liz and Martha tha m you ladies for all the help

We rented from this place for 10 years. We were 1 day late with our payment and they locked us out and cut off our original lock. Charging us still until we remove their lock. Stupid huh. Never get a storage space there. You will regret it. Believe me.

Gaby was really nice and patient. She answered all of my questions.

Martha was amazing! Excellent, was in and out in 10 minutes. Best experience ever!

I had never had a storage unit before but was moving and was in a rush to temporary place my items. Public Storage seemed the best option because of location, price, and drive up accessibility. Thanks to Angela, she was able to assist me in finding the right unit for me and getting me all set up. It was kind of crazy when I first walked into the office with so many people coming in requesting assistance but Angela was able to directly and efficiently take care of everyone, keeping wait time short. She took the time to look up all possible options for me and even take me around to see all available units in my specs. I felt super comfortable choosing a storage and bringing my stuff to Public Storage really all thanks to Angela. When I was dropping off my stuff she was there to help answer any questions and I was just really impressed with her expertise, thoughtfulness, and professionalism. Not sure if all staff are as thorough, because always seem to see Angela when I stop by, so be sure to ask for her if renting a storage.

I came here and rented a unit with a really nice girl named Angela. We had such a great experience. She was very helpful and patient with me and my parents.

Who what of thought renting a storage unit would be so much fun. Come see Gabby and Jossef! They're the best!!!

Gaby gave me great service, she is really nice. I'm really happy.

Gaby is a dream! Could not have been easier or more pleasant an experience. Definitely recommend!!!

Jossef y la Gaby me ayudaron explicando El contrato de alquiler y me hicieron sentir seguro almacenando mis cosas

Las muchachas que trabajan aqui son muy buenas. Gracias jossef y gaby

Gaby and jossef were super helpful and quick! Friendly girls!

Great customer service by Gaby and Jossef, I just move and they let me know that Payments can be paid in any public storage.

Super helpful and clean! Gaby walked me through the different units and policies and made sure I got the unit I needed! Very secure location, very friendly staff

Good customer service always.

In the middle of July there was a storage unit which was broken in and the insurance covered the loss paying out 5000$ which was fraud the guy Who rented the unit was Armen M Apelian.He lied to police officer so he could get report and insurance investigators telling them that he didn’t go to the storage that date but he was there just he didn’t enter with his code but he waited outside and when someone opened the gate with their code he walked in and changed his lock with broken one and Storage front desk workers probably were lazy just to look records or give that video records to insurance company can anybody tell me where I can report that Fraud

Great customer service by Jossef and Gaby everytime...

Jossef and Gaby helped me find a unit. They are friendly and very helpful. Customer service skills are great as they remain focused when they communicate. They stated the policies and instructions very clearly. Thank you girls for a wonderful service!

Muy buenas personas las trabajadoras de esta location, Gaby y Jossef.

Está muy bien el lugar muy buena locacion

Dealing with this specific public storage facility has been a pleasure especially dealing with the employee named joseff. She has been exceedingly knowledgeable in kind and tentative. I would definitely recommend this storage facility to anybody in the area

Customer Service is always great. JOSSEF AND GABY are always really nice.

Greatest experience on upgrading my unit, patient and caring!! I would recommend this place for 10 stars!!!

So my mom ended up getting a unit at this location with the help of Espy. At first, my mom was worried about doing the storage here because of the RV's up front, Espy made sure she explained the security public storage provides for their customers. This made us feel super comfortable about choosing this location for our belongings. We recently found out that Espy is moving to another location and couldn't be more sad! She explained everything so well and we felt very safe knowing we were working with someone like her. It's such a shame to see her go to another location

Liz is the best, on time and she new her stuff! Got me the perfect unit with no hassles... I would definitely recommend this place... Went back for another unit andGaby was very fast and efficient, gave me exactly what I asked for! Thanks again

Baby and Espi were very helpful when I was signing up for my storage unit . Great customer service thank you !!😊☺️

Moving from Florida I was worried about location when I got there. Once meeting staff. Especially Gabby all worries are gone! They are so on top of things and amazingly helpful ! I'd give them 11 🌟 s if I could (1 better than a 10) Feel 100% confident in the safety of my worldly possessions !

I recently was in the process of moving and was looking for a safe place to store my belongings. I was nervous about the safety of my stuff and the people who would be protecting it. After stopping in for a quote at this location, I was very pleased with the service that I was provided by Espy. She immediately made me feel a sense of security leaving my belongings, especially with people who took their jobs seriously. The staff was very friendly, knowledgable and professional; the establishment was very clean and cared for as well. I would recommend this public storage to anyone who is in need of storing anything they find valuable.

The receptionist was very helpful and kind, it was my first time today and Espy guided me through the whole process. Great prices! Very clean facility and outstanding customer service

The ladies working today were so friendly .. and its a clean facility. Thumbs up

Gaby was amazing! She helped me out alot with every question I had, she was kind and always smiling, Thank you Gaby!

That storage is really bad

Thank you Espy for all your help .. she helped me feel safe with my belongings being stored here. And her customer service was excellent..

Great rates.

Great staff Lizz helped my costumer find the right storage unit for her items

Clean accessible

Gaby a nice Gal the place is clean nice place

Everyone at this Public Storage location is super helpful and proactive in offering help. It's spotless and reasonably priced. If you need storage you'll like this location. Thank you especially to Gaby!

We needed storage with drive up access, and found this facilty to have a great rate. Ivan was so helpful, we're happy we changed over from the facilty in studio city.

Terrible Customer Service

Liz is a great person is very kind for any of my question a ask.

Price keeps going higher every year....why??? Because im a loyal customer it feels like??? 😭

Liz is great at explaining price and what unit size was best for my needs. Thank you for making my moving and storage experience a good one at such a hectic moment in my life.

Thank you liz for help with our storage

Trouble customer service they called treating me when I moved my storage 2days prior

Liz helped me out with my storage that k you again facility is clean and always willing to help me out with my storage needs

Great service and thanks to Liz...

Liz store Manager was very helpful and professional.

Liz amd Manny have been very helpful with all of our units here the facility is always clean thank you guys keep up the good work

Liz has been very helpful been storing here for years want to thank the staff for they're help thank you Liz and Manny

Ivan and Liz are amazing! They are true examples of what customer service should be. They will go up and above for you.

Great location

I had gotten a unit recently I was a bit concern to leave my stuff but the manager Elizabeth really made me feel comfortable not only that but this location is really clean and well kept. I recommend this location to anyone l especially the manager she is so friendly and helpful.

overall really happy with the service at this location, ivan was extremely helpful in thoroughly explaining the options for renting and insuring

Liz is very supportive in getting a unit....and the district mgr Tom is super on it. Had an issue w corporate office....Liz and Tom cleaned it up....they offer better support than corporate.

Very clean and organized and incredibly helpful. Special thank you to Liz and Ivan for all the help. Selling and moving is a time of great stress, they helped make it a little easier.

Finding the right unit was quick and easy thanks to Liz . I found a small storage unit fits my budget making life 10000xs easier when moving .

Just got my storage unit today & Liz was extremely helpful. She made sure All my questions were answered. Literally the entire process took no more than 30minutes. Thanks.

Liz and Griselda where professional and fast. They gave me all the information I needed!!!

Lily demuestra buen servicio👍. Good service is always present with Lily

Liz was very helpful and courtius and not to mention the clean restroom.

This public storage location is by far the best one I’ve ever visited. Drove down there with my dad and were help by Liz. She was very professional and knowledgeable. She provided the best customer service and told us exactly what our best deal was. Thanks to her, at the end of our visit my dad was able to rent with them.

Liz is very helpful helped me picked a good size unit with a great price property is clean and all units are drive up

Liz was very helpful. It was a good experience and all the units are drive up.

Lo recomiendo

Lets just say I'd give it zero starts if i could. I had to rent a unit here and Liz "helped" me and i quoted because she was the most unprofessional and rude person I've had to deal with. To tell you she became bothered because I asked a question about the insurance. I scrolled to read the contract and it made her mad. Even more she went on to talk bad about me to the other person on the contract with me... saying she didn't like me because I didnt wanna agree with the insurance policy and I was difficult and asked to many questions and she didnt like me. Who does that?

Olga is the best

very helpful and friendly staff. they helped me get the right unit and made sure u had everything I needed.

Great customer service from the young lady that assisted my mom with her storage rental. Helped us after her shift was clearly over. Helpful, fast excellent attitude.

Buen servcio muy satisfecho

Liz y olga excelente atencion

Lidoya was very kind and knowledgeable . I’m looking forward to moving into my unit

Lidiya and Liz are great and very friendly. I like this location.

lidia .. muy amable.!!..

Liz was very helpful end very nice and knowledgeable

Liz and her colleague were quite amazing! They went above and beyond to help us with what we needed. Great customer service!

Listo Iván super personal muy atentos superempleados.

Recomiendo. Este lugar.. muy hamables cordiales....buena calidad..de La señorita Liz. Y Ivan....gracias por su atenta atencion..

Excellent customer service from the on site manager! The location is clean and well maintained - I'm thankful for the staff's professionalism and helpfulness!

Grasias por su atención fue muy eficiente y sin ningún problema me gustó su atención gracias liz

Terrific staff and space incredibly easy to access 👏👏👏

HeidY and liz were great! very professional. Everything was fast and I got a good deal.

Heidy and ivan had great customer serivece.

Jossef and Ivan were very nice and helpful when I came in today to rent a storage unit. They answered all my questions and were able to give me a storage unit that accommodated me. The storage facility is clean and well taken care of, apart from being one of the largest facilities in the San Fernando valley. I would definitely recommend this public storage. Thank you for your help guys, will look forward to book again at this facility .

Don’t do it. It’s really a big scam.the only way to possibly come out on top is to pay for a year or more at the rate you first sign up with (if they let you). Otherwise they will eventually raise the price by claiming they are “following the market value.” If you sign up for auto pay they sneak the raises on you. They send you an email but why look at it when you know the bill is being paid? The email heading is the same as all the other emails that let you know your bill will be processing. This place also charges extra for insurance and has little to no security. The gate has malfunctioned on me twice leaving me and others stranded inside in the early hours. The “live on site” manager was no where to be found. It took hours to have someone come and open the gate. If your belongs are not boxed or wrapped your stuff will constantly have a coat of dust. Avoid this place in particular - find another one and pay attention to what they are saying.

I’ve been storing here for a while, and I would just like to say the staff is great they do their best to maintain it clean, & provide good customer service. Jossef and Jessica are amazing.

Friendly staff, Heidy was awesome!!

Irma is the best! We booked two storage units last minute, and she is so helpful and professional. Convenient drive up units, and good price!

Gotta love it

Great customer service here! Thank you everyone for always being so kind

Everyone here is always friendly and helpful

Ivan, Maria and Irma whom I have encountered on different occasions, have been quite helpful and have attended to my needs when necessary. Ivan in particular has helped me with the renting process and was very thorough and quick. Great customer service here and would recommend anyone to this facility!

Fast, Friendly and Knowledgeable Staff!!

Super friendly and accommodating service! Also the drive up access is saving me a lot of time when moving!

Irma is the best

Amable

Excelente servicio, las personas que me an atendiendo siempre están de buenas, sonriendo, gracias a Irma y Maria.

Can't manage to fix one of the front gates for quite sometime. Prices are consistently going up more then the costs of other places near by.

I'd like to thank Maria, Irma, and Ivan especially, for being honest enough to hold onto my rings, when I lost them. Not many people have that much integrity anymore, which makes it all the more enjoyable to have my belongings stationed at their facility. Good-hearted, trustworthy people, the three of them, and always in a good mood with grand sense of humor.

Easy access storage facility. No going up stairs or waiting on elevators. Just drive on up to your unit. Staff, whom i all know by name: irma, maria, joseff& ivan are sll super helpfull. Theres always two of them regularly driving around in their golf cart to assist you in anyway they can. Over all i would recommend this facility to everyone.

WOW !!! What an AMAZING Staff... Always ready to lend a helping hand ask for Ivan ... need a quick reminder of what ur balance is stop by the front and Maria is more than happy to assist .. Need more space because ur junk is piling up ? Then Irma your go to gal who can help w finding an additional or bigger unit to suit your storage needs ,with her impeccable customer service and acute attention to detail it’s always a win-win when you’re in Irma’s hands. Made a mess trying to stuff ur unit with all the things you probably should throw out years ago but can’t because what would you do without your 500lb box full of LEGO instruction Manuel’s that u may need one day even tho your kid is almost in jr high ? Nothing to worry about because Josef is right behind you sweeping up keeping everything ship-shape ..... you can’t go wrong at this place from the front desk to the surprisingly Immaculate restroom. I would definitely recommend this place to anyone that needs a storage.

I love Irma, she was helpful, and took care of all my needs, provided just the amount of space I needed to store my items

Irma was great service was perfect wont go any where else after comming here ....

PLEASE BE AWARE... THEY ARE RIP OFFS THEY BREAK INTO UR STORAGE AND CLAIM THEIR CAMERA'S ARE NOT WORKING.. TGEIR OWN WORKERS DO IT Look at all the 700 complaints with consumer affairs.. zYOU WULL NEVER NEVER WANT TO DO BUSINESS WITH THEM AGAIN.. TOM TBE MANAGER IS A PEICE IF SHUT. THEY GUVE THEMSELVES GOOD REVIEWS WITH FAKE .. EMAILS. JUST BE CAREFUL... They are SCUM BAGS.. T OK M THE DISTRICT MANAGER IS A FAT SLOPPY TRASH..

I have never rented storage space before and went in with a lot of questions. Irma from Public Storage was a pleasure to deal with. She was patient, friendly, and courteous. A true professional. She showed me the space I was interested in. It was perfect. There was no pressure, no "upselling". I signed up and rented my space. I highly recommend this business.

Best staff in the world!!! Great customer service ! I will tell all my friends and family about you guys! Outstanding answers, Is dont know where would I be without you all thank you!

Irma is the best, no words can discribe how greatfull i am. she made sure i got the best price $1.00 first Month and she showed me all the packing supplies to cover my things. the best part is that my unit is on the 1st flor hassle free. thank you Irma for listening to my sad stories.

It's a very good storage place

Easy access!

Maria helps me get new storage .she is the best in the planet

Good customer service

I think the staff is very nice and really Knows how to treat the customer. Thank you Marc

Jim was great! He helped me find a great unit and expedited the process and I am happy to store my stuff here! Thanks again!

I didnt rent out a space but i check it out and i was amazed in every way possible

Irma provides good customer service. I recommend this facility to every one looking for unit. Asked for Irma.

This was the best storage experience I've ever had and I move alot!! I walked in and Spoke with Brandon, He was great, Informative, and very helpful. We jumped in the Golf cart and he showed me were the empty units were, that was the size i was looking for. I didn't feel rushed or pressured at all. All the Units are drive up which is super convenient as well as the hours of operation. Most storage units close at 6 pm or even 5, but their units are open until 9pm which is super convenient. We went back to the office and in less than 5 minutes i Was out the door!!! He even looked up to see if there were any discounts he could give me. and Turns out i did get the first month for only a dollar. No BS no Upfront blah blah blah, just 1 dollar and I start paying for the unit next month. I will recommend this public storage to anyone especially if your looking in the San Fernando valley. I'm a huge fan!!! Brandon was the man!!! Thanks

Place is clean and there's this lady security I think that is always watching out. Makes me feel much safer of my stuff.

Nice public storage Irma is very nice ask for she

Came in today and I was helped by Irma she was very friendly and found the perfect unit for me I recommend the facility for everyone in need of a unit with easy access and friendly staff

Great customer service. I wasn't sure if I was going to end up needed a space but Brandon helped me out a lot and really made my experience great. RECOMMEND 100%. If you go here to rent, ask for Brandon!

Nothing to complain of.. everything was easy and simple :) Tommy was the one who assisted me and I'd definitely come back here I'd I have to!

Irma Deshong , was very Helpful and took the time to show me 3 different storages & other public storage opening online , plus she had very great customer service, always smiling , I will recommend family & friends to come down and do business here. Thanks to the staff for my last min reservation, you guys been a great help.

Tommy was a very kind and professional gentlemen. Very informative and was very paitant with our demands.

Irma was a great help she went above and beyond to help me in a time of great crisis for me I'm very grateful to her and would highly recommend this particular public storage place over any others

Irma Very professional. Very nice person

good staff irma

Saul nos atendió excelente solamente puedo decidir gracias por el servicio 👍