Public Storage Self-Storage Units at 12345 Ventura Court, Studio City, CA

Matt was a huge help.

We were locked out and Matt and Katie helped us super easily and stayed late!!!! Best!!

Top notch customer service and a very kind team! Matt helped us and we are so thankful!

Terrible service. I came today, but the office was closed. Phone doesn't answer. I waited about 30 minutes, but nobody came. Never comeback.

Waiting for 15 minutes. Nobody answered the phone and nobody was in the office.

Great experience here with Matt! He was super helpful and went out of his way to help me find another storage unit at a different location that was more convenient for me! Would recommend coming here.

Matt and Brad really helped me out.

Brad was super helpful, professional, and friendly answering all of my questions.

Fast and easy service!

Matt was Fantastic. Helped me with making payment and Storage questions. Thank you 🌟🌟🌟🌟🌟

Great experience renting a locker here. Perfect, friendly customer service from Brad. Clean, accessible facility.

awesome service. i thought for sure it was going to be a headache because ive heard some horror stories but Brad and Matt make the entire process smooth and painless.

Moving sucks, we all know that. But Brad at Public Storage is very skilled and so helpful at making things go smoothly for the storage part. And the facility itself is super clean and surprisingly easy to navigate. It’s a monolith of a building from the outside, but very accessible for vehicles and unloading (I guess loading, too). The doors, corridors, and elevators are wide and plenty of space to load the unit. I feel that my items are safe and secure here.

Brad and Matt are amazing! Professional, helpful, kind and they make the customer feel welcome. I feel secure having my storage with them.

Matt was really helpful

UPDATE! Once again I'm super glad i chose this place when looking for storage years ago. I'm updating the previous post because I needed to move units in the same building and it could not of been easier! Talk to MATT if you drop in. He's great! He was super helpful and made it a breeze... took 5 minutes ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Great experience. Clean building and security. Matt was super helpful and took care of everything I needed⭐️⭐️⭐️⭐️⭐️

Great, clean, and safe. Matt also helped me a lot… Ty!

Signing a lease was easy online, but they hide the fact that the price you sign on for will only last a month or 2. They up their rent on a monthly basis. I got a unit for $150 and it’s suddenly up to $199 with no notice. EDIT: office reached out and fixed the rent increase. I appreciate it!

Brad and Matt are the BEST

Very helpful staff

We have had a positive experience with this public storage until today - the entire facility is closed without notice. I can see closing the office, but why can’t we access our unit using the app like we normally do?

Matt from public storage in Studio City is awesome !!! Kind and always answer my questions nicely and with a smile.

Matt is a rock star. Patient and professional. Great experience.

I have to let you know about WONDERFUL LIZ !!! My family and I and several of my employees, clients and business associates all have storage units with the company. Over the past month there was a problem with one of our units and 8 other people from Public Storage failed to help us to resolve our issues. It caused great stress for several of my family members and associates who wanted to terminate our dealings with the company. Then we were blessed to meet Liz who effortlessly solved our issue and saved the day. Liz is a stellar asset to Public Storage and to all of the people who have units with the company. She is a problem solver, a leader and should be in an upper management position. She is kind, efficent, helpful, humble, professional, empathetic, proficient and would be a great employee in any company or organization. PS is lucky to have her. We are SO GRATEFUL to have met Liz. There are not enough complimentary words to describe Liz ! She is simply the BEST !

Katie and the whole team with Jose and Matt were amazing. They were very happy and positive which I really appreciated. Completed rental online

Jose and Matt are great guys! Really helped me out.

Matt was tremendous! Handled everything. Thank you!

Matt was very helpful with our upgrade to a bigger unit , no hassle and completed expeditiously.

Brad was wonderful and Jose was also helpful - we needed a bigger space and he was accommodating on extremely short notice

Brad was incredibly helpful and friendly in getting our storage solutions sorted. Jose was also wonderful.

Brad was extremely helpful and went above and beyond. Thank you so much!

Thanks so much Brad for helping us find the perfect unit for us. Brad was very patient as we asked to see multiple different units. The unit is perfect and super easy to unload our car with the trolley. THANK YOU

Great Experience with Nicole!! She was very helpful in explain what unit would be best for what I needed. It is very rare to have people take that extra step in making a customer happy. Thank you Nicole & Public storage

It’s not often and I say what a pleasure it is to deal with somebody but the pleasure was mine in dealing with Kim Brown today. She was fast, she was efficient, she was professional, knowledgeable, did I say very pleasant yet. I’m a senior citizen on a fixed income and she helped me save money on my unit and in today’s day that’s very much appreciated!

Brad and Kim were amazing.. they took great care of me and made my storage experience easy. Thank you so much!

Kim was so helpful in setting me up with a unit

Great service from Matt and Brad! Had to change units last minute and they were very helpful and accommodating.

Officially a Public storage customer! Brad was extremely thorough in helping me find the best unit for my needs. He walked me through the grounds and showed me all my options. He was clear and concise with the terms, conditions and availability and overall made my experience easy and reassuring. Thank you Brad and public storage space (^_^)

This place is cool I got a good deal on a storage unit it's in a good location and the guy that works there hes pretty cool