Public Storage Self-Storage Units at 12345 Ventura Court, Studio City, CA
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 82/moSmall 5'x5'
$ 82/mo $ 82Best Price LabelHurry!
5'x5'Online only price$ 84/moSmall 5'x5'
$ 84/mo $ 84Best Price LabelHurry!
- Inside unit
3'x4'Online only price$ 102/moSmall 3'x4'
$ 102/mo $ 102Best Price Label1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Studio City
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Studio City Storage Units Near the 101 Freeway
Studio City storage units near the 101 Freeway make it easy to get organized in the greater Los Angeles area. This location is easily accessible from the Hollywood Freeway, as well as the 134 and 170 freeways.
Small Studio City Storage Units
If get-togethers in the fresh air up at Beeman Park or hikes at Coldwater Canyon Park are part of the regular routine, why not take advantage of a 5x5 storage unit to store outdoor and picnic gear nearby year-round? 5x5 storage units are also the perfect place to store rods and racquets for sessions at nearby Weddington Golf and Tennis club.
Clear out that crowded closet or garage with a 5x10 storage unit, perfect for small appliances, seasonal decor, instruments, art supplies, and more.
Customers can also take advantage of smaller storage lockers for individual use at this location as well.
Medium Studio City Storage Units
If you have several rooms to clear out, take advantage of a 10x10 storage unit, which can hold three rooms worth of furniture, appliances, and boxes. For even larger hauls, we also have spacious 10x15 storage units for rent.
Large Studio City Storage Units
When major storage projects are on the to-do list, grab a large 10x20 storage unit and let us help you get the job done.
It's easy to get to Universal Studios or Griffith Park from this location, so when you're finished storing, treat yourself to some much deserved fun.
We have mainly indoor storage units with a selection of outdoor storage units at this Studio City location, so we're confident you'll find the right storage solution for you. Use our eRental program to book a contactless and convenient move-in today!
We also have storage units nearby at Ventura Blvd and Vineland Ave if you're still searching for self storage in the area.
At this Studio City Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 429)
Jose and Matt are great guys! Really helped me out.
Katie and the whole team with Jose and Matt were amazing. They were very happy and positive which I really appreciated. Completed rental online
Matt was tremendous! Handled everything. Thank you!
Matt was very helpful with our upgrade to a bigger unit , no hassle and completed expeditiously.
Brad was incredibly helpful and friendly in getting our storage solutions sorted. Jose was also wonderful.
Brad was wonderful and Jose was also helpful - we needed a bigger space and he was accommodating on extremely short notice
Thanks so much Brad for helping us find the perfect unit for us. Brad was very patient as we asked to see multiple different units. The unit is perfect and super easy to unload our car with the trolley. THANK YOU
Brad was extremely helpful and went above and beyond. Thank you so much!
Great Experience with Nicole!! She was very helpful in explain what unit would be best for what I needed. It is very rare to have people take that extra step in making a customer happy. Thank you Nicole & Public storage
It’s not often and I say what a pleasure it is to deal with somebody but the pleasure was mine in dealing with Kim Brown today. She was fast, she was efficient, she was professional, knowledgeable, did I say very pleasant yet. I’m a senior citizen on a fixed income and she helped me save money on my unit and in today’s day that’s very much appreciated!
Brad and Kim were amazing.. they took great care of me and made my storage experience easy. Thank you so much!
Kim was so helpful in setting me up with a unit
Great service from Matt and Brad! Had to change units last minute and they were very helpful and accommodating.
Officially a Public storage customer! Brad was extremely thorough in helping me find the best unit for my needs. He walked me through the grounds and showed me all my options. He was clear and concise with the terms, conditions and availability and overall made my experience easy and reassuring. Thank you Brad and public storage space (^_^)
This place is cool I got a good deal on a storage unit it's in a good location and the guy that works there hes pretty cool
When I arrived at Public Storage with movers I realized my reserved unit had an obstruction in it and it was not going to work. I would have been in big trouble if not for Brad in the rental office who helped me transfer to a new larger unit within minutes. He was so friendly, helpful, and professional which immediately took my stress away. Thank you Brad!
Matt really helped me out today. Best storage experience I’ve ever had
I wasn’t sure what size to get at first. I was greeted by Brad (manager) and he was amazing! Helped us look at the difference between the units and explained the price difference. Being able to physically see the units that were available for rent really helped. We went with a 4x5 unit and I couldn’t be happier. Have a small apartment but a ton of stuff? A 4x5 room will have plenty of storage for all the items. All holiday decorations fit plus plenty of space left for other things. Thank you, Brad!
Brad was so helpful! Thank you!
This place has a drive in gate that opens only 8ft tall. You can't drive a moving truck or a trailer up to your unit. That means it's a long walk carrying all your stuff. 3 stars
Brad the manager is professional and kind. Immensely helpful as moving can be stressful. Thank you!
Brad, the staff working in the office, was really nice and friendly to me. He showed me many kinds of storages they have to let me decide which one I'm gonna rent. I will definitely rent storage from here again if I need.
Guy at the counter was super helpful and even got me a free bottle of water on a crazy hot day!
Brad was really awesome and made moving into my storage easy earlier this month. Thanks again brad !!!
Clean Bathroom,good air conditioning...perfect!
Have rented here for a while, recently moved to a larger unit. Brad was so helpful and I am so happy with the new unit (no complaints on the last though). There is always parking and there is great customer service!
Matt was great, all staff was great. Kind, quick and friendly !!!!
The staff here is nice and has so much patience. Brad help me make the choice after telling him my concerns. He was really was able to clarify everything to very detail. Thanks you.
Great experience! Brad was very communicative and helpful.
Rose was extremely helpful, patient, jovial, and informative during my walk-through (and made it feel easy and stressless when we signed right after). Happy and comfortable to be renting space at Public Storage on Sherman Way!
Matt was wonderful.VERY kind and VERY helpful.
Great experience. Clean building and security. Matt was super helpful and took care of everything I needed⭐️⭐️⭐️⭐️⭐️
Brad was extremely helpful and patient when I asked questions and needed help locating my unit. Very friendly with top tier customer service!
Thank you for being so helpful Brad!
Easy access, great space for the money. Brad the manager was awesome, Brad was very informative and very patient with us. It was overall a fantastic customer support experience.
Man I tell ya coming to storage unit is never great or awesome experience, but these guys make it a treat. Here storage is personal, matt and mike are perfect.
Great service Brad
Brad was so pleasant and helpful! I really needed a smaller unit because I was just wasting money on the larger one. It was nearly impossible because they never have availability, but Brad came through for me and made the transition effortless. So grateful!! Brad is an angel!
Brad helped us with a unit today - it literally took 15mins. He was great and the process couldn't have gone smoother. Thanks Brad!
I was helped by Dina at this location and while it was my first time purchasing storage, she made it so easy, quick, and stress-free! Thank you Dina, giving that 5 star service!!😎
Property manager Dina is AWESOME! She is very knowledgeable of your storage needs!
Good location and facility. Vanessa helped me quick and easy to get a bigger size storage. Thanks!
Dina helped us out when we arrived. She was very helpful and answered all of our questions. Our move in was very smooth, the facility was kept clean and once inside it was very easy to navigate to find our storage unit.
I was really nervous about storing my stuff. Dina was AWESOME she answered all my questions and made me feel comfortable.
I called, got a quote and was in the same day. Customer service was OK. Dante showed us to our storage unit and we were happy to put our things in it. The next day we came in to add more stuff to our storage unit only to find out the locks were changed and our things were labeled as "abandoned goods" and were set to be moved that same day to wherever they put "abandoned goods". I was furious. Apparently someone made a mistake and showed us the wrong unit. My wedding memories and sentimental belongings would've been moved without us knowing had we not come in that day to add more things. No one offered to help with this situation. Just "oh, my bad" heres a new lock since we CUT your last one. Moving to a new storage business asap.
Vanessa was so helpful would definitely recommend.
We have been using this Public Storage location for about a month now. Dina, who works front desk and manages, is very accommodating and professional. She went out of her way to make sure our experience moving all our stuff inside the unit was smooth and convenient as possible. Good price for a great secure location!
Locker means that you need a ladder to access your storage space. Not clear when making the rental agreement.
Dina is SO GREAT! She walked me through everything on the phone AND in person. Want to know how above and beyond she goes? I was lost inside the building trying to find my unit- she saw me on the cameras and CALLED my cell phone to navigate me while I walked inside the building to get to my unit! I love it!
Dina who manages the PS at 12345 Ventura Court is excellent. Very helpful, informative. Definitely a 5 thumbs facility.
I went in person to see this storage facility and met Dina who was working the desk. She was so professional, thorough and efficient. She showed me the unit I was interested in, and answered all my questions. She thoroughly explained all the paperwork and the whole process went quickly without being rushed. She was also very courteous, which is invaluable. The storage unit and the entire facility was impressively clean, as well as easily accessible and by all appearances very well secured. I love that you can rent for one month if needed - it is month-to-month. And they pro-rate if you sign up in the middle of the month. Thank you, Dina! Update 5/21/21: Last week I needed to update my payment method so I stopped in the office and Dina helped arrange it quickly and easily. Thank you for the great customer service!
Great service and friendly staff. Dina was great!
Dina has provided excellent service and is friendly, respectful, helpful a good person.
They give reserved units away to insiders, seems shady. Even if you reserve a units if they find someone else they will give your reserved unit away.
These guys are the greatest. ! Theyy’ve been nothing but super helpful and accommodating.
Great staffer - Dina - really helpful and patient and sweet. Place is clean, well-lit, well organized...a pleasure if you have to pay for a place for your stuff to sleep.
Dina made my day, I can’t be more grateful for having her helping me today. Thank you for being so kind and helpful, it’s people like you that make this world a better place. I’m keeping my unit instead of canceling. Thank you Dina! 👍🏽👍🏽
Dina was great and very helpful with the whole process from start to finish.
I have been storing things here since early 2020, and just recently met the property manager Dina. She is AMAZING. I needed to move into a larger unit and she went above and beyond in helping me get situated with that and ensuring that the system moved me out in a timely manner. This location is really close to my house which makes it so convenient for me. Also, I will say that they keep the place surprisingly clean for a storage facility! Would totally recommend anyone to go in and see Dina if you plan to move your stuff into a storage facility!!
I found this location to have a sincerely caring staff who empathized and they were willing to work unprecedentedly with customers pre - Covid and during COVID-19. In most cases having to store one’s personal belongings is without choice. This is a very secure and safe location for storing and protecting one’s valuables should the need for a storage unit (s) become necessary. Custumer Service Reps - Lupe, Gerry, Dena and District Manager Josè Lujan especially gave outstanding customer service. I highly recommend this Studio City location and the Public Storage Company.
Smooth moving!Quick and efficient!
Dina provided us with excellent service. Dina made it easy for us to transfer lockers with ease.
Dina help me a lot many thanks Dina =)
I went to this location about a week ago to buy some storage boxes, I believe the lady's name was Dina she was a great help and answered all my questions I had. She is amazing its hard to find great customer service these days and she was great!! The office was also nice and clean as well, she even offered to help me take the boxes to my car!!
I was in a jamb. A mountain of belongings to move in a very limited time. Anxiety was through the roof. Dina was a god send. I can only say thank you so much for your help.
This place has great customer service, everyone here is very friendly especially Dina! Very reliable
super friendly staff, nice facility, a great storage experience!
Great staff. Very helpful.
Great customer service!! If you need any help I suggest you ask for Dina!! She’s very friendly and helpful, gets straight to the point! 💯💯
Dina is Awesome & Super Helpful!!!
Dina is AWESOME!!!!. She was super helpful and I will for sure always rent from this public storage.
Dina is awesome! She is Very helpful and i will recommend this location to friends and family
Great place!! Really clean and well kept facility. Amazing staff and always super helpful. Overall just a great spot to store your stuff! 💯🙏🏼
I have my storage unit at this location since June of last year. I probably visited my unit 3 times over the last almost year and a half. On Tuesday I came in to get few items, tried to open the lock but it wouldn’t work. I didn’t have time that day to go to office and see why I am unable to get in. I called this morning and spoke to Dina property manager. I explained the situation and she went over the process. Getting locksmith to come in a break the lock would take anywhere from 5-7 days. That wouldn’t have work for me as I am leaving for Europe after Thanksgiving and needed things to take for my trip and most importantly all of my photos of my dog who was my life. He passed away less than 2 months. Dina was so helpful, was understanding and went out of her way to arrange locksmith to come on Monday. Her customer service was exceptional. Dina thank you again for all your help and making sure that I have my belongings for my trip. You are absolutely wonderful. 🌼
Great Location! Great Team! Very Helpful at all times and this location is very clean. Dina and Daunte are great at all times.
Dina was very helpful and quickly got me set up with a storage unit! This is my 2nd time with rental unit here and the place is still great and I like the new technology with the application process as it’s simpler and much quicker. A week later, they discovered that my unit was improperly locked so they immediately secured and notified me. This place is safe and I’m glad they have security cameras, that they monitor and do walk through inspections. Dina and the rest of staff here are awesome!
Dina very helpful and kind. Thanks Dina
Dina is your star employee! She really listened to my needs and assessed the situation with so much care and knowledge! I’m so happy with my experience here and I’m recommending everyone that needs storage to come to this one!!
This Public Storage location is one of, if not the best storage location I have used. The staff, in particular Daunte and a young lady who's name I can't recall, have always been extremely helpful with any questions I've had. Would highly recommend this location and the fact that it's in a safe, quiet area, tucked away on a backstreet makes it all the more appealing.
Dina did great, helped us find the perfect space for all our stuff
Dina and Nate are the dopest
Dina was so helpful with my storage needs. She didn't have what I was needing but sent me to a property that had one.
Dina, you ROCK!!!!!
Dina was extremely helpful and went the extra mile. Great job!
Excellent service--very friendly and professional. Made me feel safe even in these strange times. Highly recommend.
I've called several storages looking for the best prices and security, I called this place and spoke with Dina. She was super helpful and very sweet. She took the time to give me the information I needed and did not rush me off the phone like the other places did. Great prices too! We will be moving our stuff here!
this was the best experience a couple could have!! we got our first unit together and Dina made it a wonderful smooth moving day!! the building feels safe and is well lit and monitored :)
Ive never used any types of storage facilities but im glad this is my first one!!!! The woman that helped me when I first came through the door was wonderful. She walked me through everything and was kind and courtious during the whole process. Thank you!!!!!
Lupe was incredibly helpful and friendly!
They were so helpful and friendly, and got us in and out quickly for our move!
Lupe helped us secure a storage unit today and provided OUTSTANDING customer service! She is friendly, knowledgeable and efficient. This was a great experience!
Just speak with Lupe, she will get you to a great start!
This place wouldn’t run without Lupé! Seriously, always attentive, patient and kind! Very grateful for her customer service. 🙏🏼
Fantastic customer service! They answer questions fast and aim to help. Thank you, Lupe!
Employees are good people. Have been there almost a year and feels like a family. Lupe will assist and help you out with anything you need or are concerned with. Thanks guys=^)
Employees are great. Been there a year and lupe is part of the fam now. Thanks for everything Lupe, you're the best!
Lupe was great
Manager named Grace fabulous! Place well run And manager cares! Highly recommend
clean place & good service, what more could you need lol! the woman who helped answer my questions was super nice, i think her name was lupe?
Location is nice and Manager Lupe was nice and knowledgeable.
Came in the other day just to buy some boxes, but Daunte was so friendly and helpful I’ll definitely consider you guys first for when I’ll need some storage. :)
Well run, secure, and extremely helpful when issues arise. Jasmine and Jared are patient and helpful
As an indie designer living in a extremely small apartment I had no place to store my overflow of fabric and material for my UpCycle designs after living in studio city for 10 years I choose Public storage studio city on Ventura court to store my valuables product. The staff has made me feel comfortable. Lupe Daunté and Jazmin have become apart of my creative journey at public storage. And in closing I want to thank y’all for having such a safe clean and friendly environment.
I have been very happy with Public Storage for the last few months. I feel safe there and by extension, safe leaving my items there. There are always carts available and it is clean. It had been a while since I had been there and I didn't remember exactly where my unit was. Jasmine found me and helped me locate it. She was very knowledgeable and friendly. My business here will continue.
Wonderful customer service thank you to Jazmin for making the process of picking out my new storage unit a breeze can’t recommend this place enough!! 😄
Very easy in and out and everyone was super helpful getting us set up with a locker.
I had an amazing experience at public storage and have continued to have one. This is definitely the best one I’ve been to so far and everyone is so helpful and kind. I worked with Vanessa when I went there and she helped me out big time. She answered all my questions and was very patient and really help me out. Go to this one!!
DO NOT USE PUBLIC STORAGE. Specially this Studio City location. I had a unit for 2+ years. I vacated the unit on March 1st at approximately 11am. When I went to close my account, they told me I had to pay for the whole month because it was already the 1st of the month. The manager was extremely rude about the situation adopting a "I don't care, it's in the contract" attitude. When I called the regional manager Grace Kim, I received the same non-sympathetic response. I find this business model unacceptable. I'm sure they are already renting the unit to someone else and they still go out of the way to steal my hard earned money for not even one day. I'd rather pay their competitors more money and get treated like a human than give this company a single cent more. It's because of people like this why the world is in such great peril at the moment. Where's the compassion? Where's the kindness we so desperately need?
it wasn’t until i moved out of my parent house that i realized how much extra storage place is needed for all the things I want to keep but literally can’t fit in my 600sq ft apartment 😭 this location runs very smoothly. the staff is super friendly and super helpful. Vanessa was very patient, knowledgeable & helpful with all of the questions & concerns I had regarding which of the units would best be suited for me. the units were nicely kept & i definitely recommend anyone who has extra stuff to find the perfect storage space for them here!
Lupe and Jasmine are super Awesome!! Very, very helpful throughout the entire process!! Highly recommend!!
Very helpful and great energy! :)
Lupe is the best!!! Great customer service!!
This was overall the very best experience I've ever had. I want to express my extreme gratitude at the expertise, customer service, and sheer niceness of Jazmin. I could not have been more satisfied. She was very professional and sufficient. In such a fashionable timely manner she was able to help me and answered all my questions. Great service! Very helpful and attentive facility!
Service was great !! In and out very quickly no hassles.
Jazmin gave the best customer service!!
The front desk ladies Lupe and Jazmin are always friendly and helpful. Been a tenant for years.
I recently had to search for a storage unit I spoke to a woman named Jazmin. She was very clear explaining the process to me on what I needed to do. I believe her customer service for me was pretty great. Thank you Jazmin
Jazmin gave great customer service!
First class operation. You never really know what the people and facilities are like at storage places but this place is run very well with an extremely helpful staff and clean units. Jazmin was absolutely wonderful very patient and knowledgeable when I had questions regarding which of the units would work best for my storage needs. If you have things to store, I would highly recommend them!!
Great customer service I appreciate jasmine n Lupe for there help I couldn't figure it out what I needed to put my stuff thank u guys see u guys soon
Very helpful Luoe thank you
Very convenient, easy access and helpful staff.
Measure, measure, and then measure again! Got rented a 10'x15' unit that ended up being only 7'x14' and was told by an EXTREMELY rude employee (who also gave me a fake name when I originally asked for her name) that the company can rent you a space smaller than you agreed to based on an 'estimated available space'. The annoying part is that the company policy for dealing with any customer pushback is to quote the part of the contract that allows them to charge you whatever they feel like. Switched to one of their chain competitors (the green one) and am thrilled with their service. Oh, and I got an actual 10'x15' for 80$ less a month.
Very friendly and super easy! I came in looking for the wrong unit and Lupe happily and luckily found me the perfect space for my quick move.
Hector was unbelievably helpful with our visit to the storage unit. A trip to the storage unit can be a stressful experience if you don’t have the right customer service, but he helped us get in and out like a breeze and even stayed late after closing time to make sure we got what we needed. Thanks, Hector!
Lupe was great. Always nice and provides great customer service. Thank you
Hector was very friendly and informative. Will definitely recommend this storage facility!!!
Hector was great, made checking out simple and painless. Thanks man
Hector was super cool made the process very streamlined!!
Hector was amazing. Super professional and efficient. He knew what I needed and didn’t hassle me. I’ll be bringing friends to store here!!! Thanks boo!
I was new to renting storage. Hector showed me different possibilities. I found what I needed,. I left feeling confident. Hector put me at ease. His low key salesmanship and disarming persona are a pleasure at a time when most workers barely have any knowledge or customer skills. Overall, a wonderful experience.
Hector was very helpful and efficient. The property is clean and conveniently located.
Lupe was great the whole time she was helping me I highly recommend this place to get storage really friendly staff
Lupe is great she really help my mom get into a good size unit. Thank you Public storage for having amazing employees.
Convenient location. They will find the right units for you and the right price.
Hector is awesome with customer service and helped me vacately quickly and efficiently. Good site.
Hector was great!
Hector hooked it up with a unit and got me in and out the door in 20 Minutes. Typical storage units, looks like a clean facility.
I went to rent a unit at the studio City location off of Laurel Canyon and Ventura what I thought will be a stressful day came out to be a blessful in a grateful day thanks to Hector he shows class he shows great customer service skills eager to find out the best needs for your fit five stars all the way around keep up the good work . If you guys ever need a unit ask for Hector he will tske care of you with care .
Wonderful service from Lupe and Hector, i got an affordable unit at a great price and its a nice close location to where i work!
Lupe,Nathan and Hector were very courteous and helpful during my visit at their office. I wish y’all continuous success,
Extremely helpful customer service, and an overall amazing experience! love doing business with public storage! (-:
Crystal was very helpful and professional.
I had a hectic day and Lupe helped a lot. The process of fill out paperwork was quick and easy and she help me to get situated quickly since time was against me. The building is clean and well managed.
Angie and Maria were very helpful. I recommend this location.
I love this place! Customer service is awesome! Lupe is the best! Thanks guys for keeping my things safe
Ask for Lupe, she knows how to pick the right room. 100% to come back and refer a friend.
Lupe is the best property manager I’ve ever dealt with 2 thumbs up
My experience at Public Storage for the last three months has been positive. I got a promotion of $1/1st month by reserving online and my unit is a 10x5 “short” accessible by a ladder. This might not work for everyone but it has been great for my needs. The location couldn’t be any better (101 Storage is the other one nearby) but I hadn’t signed up because I thought it would be much more expensive than others in Van Nuys, etc. I was surprised that with the promotion and the size of the unit, their rates were actually quite competitive and they are month-to-month due on the 1st and late fee on the 10th. Lupe is the manager and she has been very accommodating and patient.
I love Lupe she’s the best!!
Always helpful, courteous, and smiling!
Really friendly people. I usually get lot in public storage, but lupita help me fine my storage, thank you.. most likely to come back and send most likely to send people I know.
Overall great service, attentive service, and good rates.
Love this location its clean and the staff are Nice
Great service! Lupe is amazing
Very kind people and awesome service!
FANTASIC experience!!! Best prices around here, and the staff is awesome. I first met Daniel, and he was delightful and honest. When I came back later to sign the agreement (and since then) Lupe has helped me, and she couldn't make it any easier. She's very knowledgeable, nice, clear - give this girl a promotion! Seriously, in Studio City, and a "chain store" it feels more like mom and pop, with mom and pop prices. Couldn't be happier!
Great customer service and location.
They are super helpful here! Daniel was so great today when we needed to move units.
The staff at the location is very helpful and diligent. I am very happy to have chosen to store my belongings at this location.
Amazing phone customer service ❤️
Very friendly and efficient
Good experience! The storage
Great customer care service the two ladies (Alicia and Amy)were very professional and helpful.
Public storage is the best! Everyone here is so friendly and so helpful. The facility is super clean and safe code entry with plenty of parking! So grateful to them.
Great service !
The service is amazing! Lupe and Daniel are great at what they do i couldn't be more happier with my storage space. Everytime i come in for a cart im greeted with a smile .
He was super helpful helping me find boxes on a workday. Helped me out to my car and everything!
Chris was very helpful in getting me a unit. Jazmin, cynthia and chris are great employees and are a pure delight when I come to the office.
I was annoyed when I was informed that I had to switch my storage unit due to remodeling of the facility. I decided to research where I would relocate, which would be to stay at the Oxnard facility, or somewhere more convenient. I call and visited the property at #20295. I met with a lady name Lupe, who gave me a tour, as well as to view units available with the same size as I requested. Lupe was very patient, engaging, friendly and accommodating. I chose a very nice unit, and told Lupe that I would go back to Oxnard to view what they had available. Without any reservations, and upon being escorted to available units at my prior, I without a doubt preferred the unit that I had chosen earlier. Thanks Lupe for your services!
The day I moved my stuff out of my unit to end my lease, a man by the name of Daniel in the management office was extremely friendly and delightful when I went in to exchange my DL for a cart to move my stuff. Every time I would go before, I was greeted by a very unwelcoming woman, whose name I do not remember... so this was a pleasant surprise! Thank you Daniel for making my lasting memory with Public Storage a positive one. It really makes a difference.
Awesome place. Super friendly!
I had a great experience today at public storage. Lupe gave me excellent customer service!!! She was friendly and nice and helped my find the perfect size storage.
Daniel was the absolute best!!! Love the service here. Loyal customer for 7 years. Actually sad that this is our last day. Would recommend to anyone!
Friendly service, and kept my stuff safe for a few months
Love this place. Super clean and everyone is always extremely nice and attentive, especially Lupe and Daniel! Lupe deserves a big hug and a raise! Highly recommend!
Public Storage is very lucky to have a representative like Daniel. He is efficient, friendly, and kind. He made the process of renting a storage unit quick and enjoyable. Thank you Daniel!
The place is huge. Seems safe. Still wandering if the building used to be a hospital or something.
Daniel rocks!!! Super friendly and helpful.
Very efficient and affordable. I was just looking for a place to store some boxes to declutter my apartment. I found an affordable space on their website and was able to move in immediately. The manager Lupe was friendly and helpful.
Daniel was an incredible to my family and I! Would def recommend to anyone looking for a great storage unit with friendly assistance, thanks Daniel!
Me and my husband went in the other day and Lupe was amazing we've never rented a unit before and Lupe was so nice to explain to us how it works the parking could be bigger but overall the property was nice and clean
Lupe is the best! She helped me find the perfect storage unit size and didn’t even seem annoyed that it took 4 tries to find it. She is always patient and as helpful as could be. (Other staff that I’ve encountered are also friendly and accommodating, I just don’t know them by name.) The parking at this location is very tight, but more often than not I’m able to get in and out with no issues. I less than love the access hours and they are strictly enforced, but at least I know that the property and my belongings are secure.
Nice, clean location with knowledgeable staff. We went in on Monday to rent a 5x10 and we were helped by Lupe, she gave us a great deal on our rental.
Lupe knew what she was doing and made my experience fast and easy. I’m glad I ran into her because I was lost on how public storage operated. The property was very nice and I liked the storage space that I selected
Very clean facility and helpful staff.
Great Experience! Lupe has been so helpful, and our requirements were all last minute. It has been a huge weight off our minds to have such a convenient solution.
Lupe was very nice and helpful!!
Great customer service
Access hours suck. 6PM on weekdays, and 5PM on weekends.
Got a good sized storage for super cheap. It was part of their 4th of July sale. Check-in was super easy and fast, and they provide dollies which make the move in so much easier.
As storage facilities go this one is by far the toughest parking I have ever seen. It’s a three story building with 2 usable parking spots. The other parking spots are waaaay to small to park my truck in. The building is clean and semi secure. I had a tiny space that required a rickety old ladder that is supplied by public storage that has probably been in use since the Reagan administration, of course they gladly raised the price of the unit with in the first year. I pulled my junk out of there and have been making space at home.
I rented a 10x10 storage unit at this location for 18 long years; even after it was clear I needed to downsize. Omar and Maria were incredibly supportive during the months it took to discard, save and/or shred contents of the larger unit. Much of this experience was emotional as I originally purchased the space after my mom passed; freeing myself up from the expense after moving into a 5x5 unit was a long time coming and I couldn't have managed it without Maria leading me to the smaller space. Thank you guys!
Good service , driving a uhaul in their alleyway can be tricky but not so bad.
Maria and Andrew were great yesterday! Even though I was a bit frustrated with my movers they made getting a storage unit easy for me. Great customer service
Maria was fantastic and help set me up in the perfect size storage space! Parking was easy and getting into the office and talking to somebody took no time at all.
Came to help a friend set up her account and move items into storage. Omar and Maria were professional, patient and very helpful. They made my day and my friend's by being at their best in terms of customer service. Well done Omar and Maria! Thanks.
This facility is my favorite by far it’s always clean and the staff is patience and kind. Omar is the manager! Very professional and caring. Thank u so much 😁
Omar, the manager, is wonderfully efficient, caring, professional and friendly. He made the process so easy, I felt in very competent hands. The facility is clean and user-friendly and in a good location. I like that each user has their own entry code, which helps with security. I'm really happy with this place, especially since it's run by someone as capable and on-the-ball as Omar is.
Omar was very helpful and so was grace
Cindy and Natalie were great with their customer service and were thorough with the information about the storage unit! If you need somewhere to place your things come here!!!
My names Erica and i met the most Awesome! Public storage manager Out There!! His names OMAR!! This guys The Coolest!😝💙Seriously.. He took care of me, had had me out of there in no time. Very very respectable and knew His job!! Honestly my opinion, he needs to get promoted to Supervisor cause this dude was Awesome!! And i dont even write reviews but i jus had too once i met this guy!!
Omar was very helpful in getting the storage unit that best fit our needs. He was friendly and very professional.
Rip off central!
Front desk help is great and friendly.
Im so grateful I chose this specific storage unit location! Super easy and great staff! My mother had spoke to Omar and he did a great job in assisting her with all her questions!
Awesome service from Cindy and Nelly!!!
Alicia was so wonderful and helpful. We had a deadline and she helped us meet it so easily.
Haven't moved our stuff in yet but Omar was very helpful. Parking may be a challenge but otherwise unit is a good size for the price.
Alicia was extremely helpful and competent. Her service made moving in smooth.
Awesome staff. Alicia was extremely helpful in setting up my storage with this facility. 10/10 would recommend
Alicia was great! Clean Easy Smooth Move-In!
Cindy at public storage is great. Professional and helpful!
Cindy was great! She was fast and friendly! Thanks!
Cindi and Alicia are awesome. Super helpful, especially on a day when I had too figure out 4 different changing elements of my storage. Public storage studio city has always been my fav storage. Even though I live in Venice I keep this space cuz it's super convenient and they are always kool and helpful
Alicia was very helpful and attentive. She gave us top notch service and made us feel welcome and comfortable. I will gladly recommend this public storage to all my friends in the valley and tell them to ask for Alicia. Thank you for your professionalism and courtesy, your customers really appreciate it.
Great customer service, especially from Char. She was very knowledgeable and helpful. Parking is very minimum but otherwise everything else was fine.
Brie was very helpful in getting me the storage space I wanted. Love this location.
Bri really helped me out she showed me multiple options and actually referred me to a different location because it met my needs. She also got me 50% off the first month! Bri and Rafik provided top notch service! Great PLACE!!!!
Awsome service Brie was great cool breeze on a hot bothersome day... Very helpful
I use Public Storage for all of my packing supplies. But the other day all I needed was a couple of banker's boxes. A clerk by the name of Brie who had just transferred to the Studio City store was on duty. She took the time to greet me and offered to assist me with any possible question I had. She was extremely friendly and non intimidating. When I mentioned I only needed the two banker's boxes she immediately grabbed a couple of unmade ones and without hesitating put them together (built) them for me which was a big plus. She was gracious and exuded great inter-personal skills during the short time I was there. The world needs more sales people like Brie. If you live in the general area of Studio City and need any shipping or home packing supplies go see Brie. You won't be sorry you did.
Our experience at this site was excellent - Jared not only gave us an unexpected upgrade due to a special that was running (which we didn't know about) but made the process painless--he was great!
Jared was extremely helpful he helped me find the right storage space. This was my first time renting a storage, he was very patient and answered all of my questions. He even helped me storage some of my things. Thanks Jared, I really appreciated your help.
Nice service and facility.
Top notch customer service and accommodation...fast, friendly, and efficient. In particular, Jared is amazing. He went far above and beyond by staying late to help me plan my upcoming move. I highly recommend this Public Storage to anyone who needs self-storage in the area.
Great service. Person I worked with (Jared) helped me out in getting the storage unit I needed and made it all easy. Many thanks! Great place to store your stuff!
Jared was really cool and helpful! Great location
Have you ever met someone who immediately feels like a friend you can trust? That's Jared. He was so helpful that I felt great about my decision to rent a unit here. He showed me three options within my budget and patiently answered my questions. He never pressured me to choose the most expensive option and he never made me feel like he had something better to do (something that I experience so frequently here). He's an easy going guy who talked to me like a real person, not a script spitter. The unit is just the right size. It's clean, secure and accessible. I'm very pleased with this whole deal.
Jared made my decision to rent from this facility so easy. He is a true asset to this company. I like a manager who says he wants my business and will do what he can, to work within my budget and as a result I am a new customer. I like that he pointed out the advantages of renting my particular unit because of the location of the hall to make it easy to place a couch in with ease. Gloria, who was working along side Jared that day, was pleasant on the phone and in person. It's wonderful to have professional customer service and to feel that I have two new friendships as well. Hope my review will give them both of them lots of credit from the higher ups! Patty
My friend and I recently got a storage unit here and Jared was extremely helpful and seemed to really care about making our move less stressful. The building is clean and there were flat carts available to use to move our stuff. Small parking lot, but there wasn't any issues finding a place for our truck. Great experience! I would recommend this business to anyone in need of storage.
I had incredible customer service from Jared today at this Public Storage. He was very polite, attentive, informative, and helpful. This is a great location. I definitely recommend it, 5 Stars!
The employed team at this location were very understanding, considerate of my property and went out-of-the-way, it seemed, to help the circumstances I dealt with while there.
Jared is the best. Super helpful and so nice! Would highly recommend storage here. They are the best!
This place is amazing!!! Jared is so great. So kind, accommodating, explains payment really really well. They have tons of packing supplies. Space is extremely clean and other renters are also very nice. Parking in front is very easy. Feels very safe and secure.
I have been with PS for 24 yrs and at this location since 1994. Jared is an exceptional employee for Public Storage . Clear on rules, speaks to everyone with patience and respect, and is always helpful. PS needs more Jareds in all of their facilities!!!
Jared is the only reason I use this company. There are a lot of options and storage is not cheap in studio city. I needed a space quick and Jared got me the best deal and really understood what I needed . Just a month ago my credit card was stolen and my auto pay was compromised ...who called to make sure everything was ok Jared did. The service there is great location is great. I couldnt ask for more in a storage facility and you get Jared.
I called up and immediately got a rep. She set me up with an appointment over the phone for an hr later. I then received a phone call within 15 mins from Jared on site. He gave me great directions to the facility and upon arrival he couldn't have been more friendly and helpful. My girlfriend and I had just moved into the neighborhood and this trip to Public Storage was the only thing that went well over the course of our move in. The process was super quick and Jared even wanted to help us store our stuff. A+
Great customer service
Love this place. I use to rent a space long time ago. I went back to get prices and met Ashley and Jared who work in the office. These guys are the BEST!!! They are so nice, they answered all my questions
Jared helped me with getting a storage unit and I have to say his customer service was impeccable. He was welcoming, efficient, friendly, and very helpful. This location is awesome. Super easy going and perfect for a first timer. They really know how to take care of their customers!
I had the best experience at public storage.. the staffing was very helpful and the building was very clean.. I will refer all my friends and family.. #instyle
I've dealt with so many storage places since living in LA and I must say this one is the best! Jared was beyond helpful and made the move in process super easy! Thank you, thank you!!
Jared is the BEST representative that public storage has ever had! I think he deserves a double triple raise always. He always greets me with a smile , and ask if he can assist me. He's so very helpful. I am so pleased that you, public storage hired Jared. I don't think this particular facility would be the same if you didn't have him at the helm. Again, thanks Public Storage for hiring him. 😉🤗😊
Jared has been nothing but helpful since the first day I started renting a storage unit here. He's so funny and friendly and has great relationships with his customers. I could be renting at a Public Storage closer to my house in Hollywood but I stay at this location honestly because Jared's so helpful and I know if anything were to happen I would be in great hands.
Nice, clean, reliable facility; what more can you ask for? Management is superb. Jared and the rest of the staff do a fantastic job of making sure all customers are comfortable and properly assisted every step of the way. I, personally, couldn't imagine trusting my belongings with anyone or anywhere else other than Jared and his team at this location. Keep up the great work!
Couldn't have had a better experience. Jared hooked me up!!! It was such an easy process, the space is clean and Jared made sure i was in and out in no time!
Great facility. Fast and easy. Jared's the man. Thanks
I've been to many public storage places but this location is the absolute best. Jared is very knowledgeable and very helpful with all products and services.A+
Jared and Rafik are very helpful!
Fast and easy! Tommy was great.
Jared and Cynthia were SOOOOO!!!! AMAZING!!! Incredibility helpful!!! We talked we laughed, it was like we were old friends. I recommend them every time and any time. Creatively, -Maria
The storage facility is clean, quiet, and there are restroom facilities on site, I have been in and out of there many times in the past 4 months, what I was not expecting was how friendly the staff is. Nice to arrive and have a friendly face greet you and cheerfully give you help if you need it.Besides that one of Jared's colleagues recently informed me that he follows the stock market as do I, so we had one interesting talk about our mutual interest and expect many more exchanges to occur in the future.
Excellent service! Stellar staff!!!
This is a well run operation. Jared greets me by name...not sure how he does that, must have a highly functioning memory. All the employees at this location are kind and considerate. No wonder the units are always occupied!
Quick and painless experience along with the best price I could find. Jared was great!
Jared is the best! We were able to move from a smaller unit to a larger one at a good price and the facility is clean and very accessible. Jared was helpful in navigating the payment and insurance options and we found what would work best for us in the long run.
Jared was awesome. I reserved a locker online, but the price and size were not to my liking although it was the smallest and cheapest. When I got there, Jared helped me look around a few floors for the perfect storage! Every time I go back to get my things and need a cart, I was always greeted with a smile. Including the last hurrah. Jared and Renee were so sweet and helped me move out even when they had many customers that day. Highly recommended. If I ever need storage in the area again, I will go there first.
I had to move into a storage unit yesterday, and I had a wonderful experience with this facility. I have to say a HUGE thanks to both Jared and Renee for their amazing help with getting me a storage unit. They were both very accommodating and helpful in getting me the exact unit I needed at the promotional price also! And they made sure to explain to me every detail of my rental lease so I had no confusion at all what I was paying for and all the terms of my rental agreement as well. When Renee walked me to my unit she was very thorough in explaining all the details of the facilities operations (closing times, carts, etc), and answered any and all of my questions that I had. Very kind, courteous, and helpful. Then in the office, there had been some computer/technology problems that were occurring on their server, and they both were doing everything they could to address the problem so I could be on my way. (Renee was on one computer working on it while Jared was calling the IT hotline to get the problem situated also). It got resolved in no time and it felt great to know they really cared about the customer! Overall, I am so grateful for both of their help as they alleviated a lot of stress that moving can have. Later on in the afternoon Jared also helped us with finding a suitable parking spot for our truck and uhaul and helped guide the truck in. Exceptional customer service and great storage units (nice wide halls and doors). Very glad we choose this public storage unit.
BEST STORAGE FACILITY AND EMPLOYEES EVVVVAAAAA!!!!! Shout out and massive gratitude to Renee & Jared specifically!!! I'm going to do my best to express in words just how accommodating, wonderful, patient, nice, awesome, and helpful my overall experience was and those two people really are! My roommate and I have been unintentional nomads after our lease ended and we couldn't find a place to move into next! we moved a whole 2 bedroom worth of belongings! ESPECIALLY JARED AND RENEE! My roommate did the initial set up and they hooked him up with the 1$ a month deal and he just told me how freaking awesome they were as people. when i met jared i was in complete agreement. THE MAN IS FREAKING AWESOME! When we arrived they helped us figure out how to get my 6x12 u-haul trailer and car in the lot, as it was later in the day they were cool with us taking up the majority of the lot, they hooked us up with a cart, Jared legit STOPPED TRAFFIC on the busy ventura court road so my big ass toyota could maneuver into the lot (HELLO!?!?! WHO DOES THAT?!?!?). They just overall kept finding ways to make our lives easier, answered any and all questions and actually offered up things we didn't even know were available to us, and they just also seem like cool people you'd wanna have a beer with cause they are just, like... NICE! also, at the other people using the unit were great and a man even helped me detach the hitch to my car, CARRY IT TO THE STREET with my boyfriend and reattached it after we had gotten successfully out of the lot! I RARELY write reviews but if you want to go to a place (and have never really used storage like my roomie and i) and you want a great experience where people are kind and accommodate and FIND WAYS TO SAVE YOU MONEY (not jip you) then THIS IS THE PLACE FOR YOU! Our move was truly made easier because of this place! Infinite gratitude and appreciation to this establishment and the people who work there! ps - we were on the 1st floor, in a HUGE storage unit with WIDE HALLS so less trying to turn couches and chairs to get in building! - we could truly not be happier!!
Was in a tight situation and needed a storage unit short of notice. Couldn't have asked for a better experience than working with Jared. So helpful, personable but extremely professional and knowledgable as well. Closed out my unit today after moving out of the valley but if I ever needed a unit again, I would go back to this specific location just because I know how reliable and helpful Jared is. HIGHLY RECOMMENDED.
Rene and alejandra gread customer service .Place is clean and awesome .I recommend this place.
Last week, my boyfriend and I had to move very quickly. Thanks to Public Storage's $1 first month and Jared's awesome assistance, we were able to get a unit to shove all our crap into. Finding that unit helped relieve so much stress and we're really appreciative of the customer service we received. Thanks!
Jared was extremely helpful, answered every question I had, made sure the unit was ready to view, quickly got us through the paperwork and was super efficient. He was very personable even switched us to a different unit so that we could maximize our space. I must say that the location and the service provided by Jared is highly recommended!!!
Jared was professional and efficient! I was done with the paperwork in mere minutes. I would recommend Public Storage to my friends without hesitation.
Jared and Renee were fantastic and made moving in an easy, pain free process! So important when moving to have a smiling face greet you when you show up!
I had storage for 5yrs and just moved out. All of my stuff was nice n clean ! Jared was so helpful. Good customer service:)
This PS storage is great, pretty much everything you expect out of a storage facility... What sets this place apart, the staff. Jared and Alejandra, talk about some truly friendly people. Whenever you show up they are always asking if you need anything and if there is a way they can help. I have seen the good days and the bad days, the good customers and the bad, throughout all of it the staff keep polite and friendly demeanor... you can not ask for much more than that. There are a lot of storage places in the area; this is one of the best.
I had the absolute BEST experience at Public Storage in Studio City. Rafik really made my time and experience an extremely amazing one! We all know moving and the whole process can be very stressful but having such a nice, personable, and friendly person like Rafik working with me definitely made my process easier. Thanks Rafik and thanks Public Storage for having awesome team members! I highly recommend anyone looking for a storage and a positive experience to use Public Storage in Studio City.
Rafik was spectacular. He was helpful. Explained everything and very outgoing and friendly. I will recommend this property to anyone looking for affordable storage. Ask for Rafik!!!
Jared provided excellent customer service! Polite, friendly and thorough. Thank you!
Jared was awesome! He helped me save money during a very stressful move, and he recommended a better unit that was to fit my boxes than the unit I originally reserved. To top it off the unit is extremely convenient and easy to access. Jared definitely makes me feel secure about paying monthly rent to Public storage. It really made a big difference in this last minute stressful move. Thank you Jared and Public Storage! I'll be calling you guys first for all my storage needs in the future! It's rare for huge corporate places to have such care and concern for every customer!
Jared was really helpful and made the process easy and smooth
The guy who got the new location from Chris know exactly how to treat the customer, this guy know what customer service is.
Awesome experience!! Chris and Jared are excellent property managers. I highly recommend this storage.
In out and on with my life.
Chris was awesome
The customer service was really great!!! Chris was really cool, professional and cooperative. I would recommend this place. RB.
Awesome and straight to it! Thanks Chris!
Chris is the best! Moving into my storage unit was extremely easy because Chris and the rest of the staff were always friendly, informative, and helpful. Thanks again!
Property manager Chris was great. Very cool service.
Chris was very cool and nice and helped me get w storage in very short notice.. He had a great sense of humor pretty cool dude😎
Chris is awesome !!!
Very professional experience. Great prices. Professional staff.
Chris and Jazzy are amazing! Best customer service of any storage facility.
Great service! Very professional and an overall great experience!
Super friendly and helpful. Chris and Jasmine went above and beyond in helping mgr find the right unit
Chris and Joseph make it work when it comes to moving. They don't try to sell you on what you don't need and they give insight to make a very difficult process much easier.
Chris and the guys were very helpful and friendly.
Joseph was awesome - there was a unit I really needed and didn't think it was gonna happen, but Joseph worked some kind of magic I don't even know about, and next thing I know, I've got that unit reserved, the last one of that size. Highly recommended!
Fantastic staff and facility. Thanks to Joseph and Chris for 7 years of great service. :-) Suzanne
Always a good experience. Friendly team on site - Chris and Joseph are always courteous. Clean facility that feels safe and secure. Everything you'd want.
The guys here are great! couldn't have had a better experience. Chris is great!
These guys are amazing!! GREAT customer service. Talk to Chris. The best.
A great place with the best Service.!
Cool place to be Easy to use in & out
Very helpful when I was on site chris and joseph answered all questions we had and are very friendly
Alas I need a slightly larger storage space than is available at this location, so I am regretfully changing. This has been an extremely convenient, safe, clean, well-lit with very capable managers Chris and Joseph. In the 8 months I've been renting there, there were never any problems, the staff was always available, cheerful and helpful. I am sorry to go!
This guys are cool
Chris And Joseph were super helpful. We'll come here again whenever we need to storage!
Manager Chris awesome guy!!!! Location is very nice and clean!
Chris is one of the most personable and helpful reps I have ever encountered. He explained everything I needed to know and made it very easy to move in.
Amazing service!!! Great employees!! Overall wonderful experience!
Chris and Joseph are amazing .. they were very helpful and answered all of my questions.
Huge facility right in the heart of a very desirable location in Studio City. Friendly staff and reasonable rates. I would recommend this place to anyone!
My husband and I love this location. We recently got a unit and both Chris and Joseph helped us out. They were very helpful at figuring out what type of unit was best for us with the availability they had. When we visit our unit and they are there, they are always greeting us and seeing if we need any help. Definitely would recommend this location!
Chris was very informative and helpful. Helped with everything that was asked politely and right on time. Even stayed during his lunch to help me!
They helped me pack my car when things were too heavy. Good guys!!!
Christopher is the man!
Chris and Joseph are the men !
When looking for a storage location online I ran across this property that had all good reviews and they mention a Joseph and a Chris by name so I had to see for myself if this storage location was top notch. When I arrived I was immediately greeted by Joseph, He was a big help in finding me a storage space, I told him what I was storing and he told me exactly what size space I needed to rent and also what packing supplies I should purchase to fully take advantage of the storage space. He was very professional and knowledgeable. He made me feel comfortable and safe when he went over some of the safety features the facility holds. I will admit when he told me the price for the lock I was Iffy but once I got all the information on why the lock was one of the most important thing for safety, I didn't mind buying it. I highly recommend that you store at this location.
I have 7 units here and and happy I do. Christopher has always been very helpful and great with service. I will keep my units here for another 10+ years!
Great service! Friendly , clean facilities. Customer service is 8+
They are always attentive to their customers and even try to remember your name!!! The best! Highly recommend.
Friendly and knowledgable service. Getting a unit and storing my things was quick and easy. Highly recommended.
This company sucks, but Chris and Joseph are great and make my visits bearable. Five stars guys.
This place is the best for storage!! I live in Weho and was leery about driving over the hill to keep my storage here, but it has been nothing but amazing. The guys who work here (Christopher + Joseph) are always amazingly helpful and quick to respond to questions. The place itself is very clean and well kept and as a woman I feel safe being here, even alone. Definitely do your storage business here, it's the only place that I recommend and will use again!!!
Chris ad Joseph were very helpful. They were honest and helpful in my storage needs.
This property is the business and everything here is awesome!
Love Christopher and Joseph are the best!
The guys were very helpful and professional.
The manager, Chris, is really helpful and super nice. Facility was clean and organized. Renting a space there was a breeze. Joe and Chris were both helpful with all my needs (getting a cart to transfer stuff). About the only negative thing I could say is that the unit I reserved is on top and you need a rolling ladder to get to it, but I only needed a small space and actually it seems a bit safer being up high. I would definitely recommend this place simply because of the excellent customer service!
Most prompt helpful and professional even helped me to place box in car
Chris who word there is great! So are the other guys
These guys are awesome!! Chris & Joseph were very efficient and took care of me with my lock problems!!!
Chris and Joseph rock! This was really easy!!
I've been here since 2008, this place is has been great. Too bad the rent is outrageous! Other than that this place is perfect and Chris and Joseph are the best!
My experience at this public storage location was indeed awesome! Joseph and Chris were both helpful and patient with me, and answered ALL my questions with no hesitation and a smile! Thank you again!
Joseph was very helpful and friendly really made me feel good about getting a storage unit there excellent customer service
Great customer service!
Joseph Irvin gave great customer service
I have been renting at Public Storage for several months now and this is without a doubt the best facility in town. This place is as clean as can be, professional, quiet, and they have an OUTSTANDING staff. Joseph always is helpful and answers all my questions and he is very strict on security. 5 star property all the way.
Joseph was a big help he got me a smaller and cheaper unit and showed me how to maxamize my height in my unit to save me money
Chris and Joseph are Awesome. I hated going through the moving process and they made it so much easier. With a smile on their faces every time. To come into a clean building with good lighting. Is a big improvement to other experiences I have had with past storage facilities.
Chris was AMAZING!!! He was helpful kind smart and very nice!!!
Great experience and easy!
Chris and joseph are excellent gentleman
great place, very helpful
Chris and Joseph are great
! Muy bien! Me gusta christobal y joseph, muy profecienal.
Great facility, a+ storage
Chris and Joseph were very helpful and charming. I'm very happy here. Thanks!
Chris was very accommodating when I was in a pinch to get my belongings stored asap. He found me the perfect sized unit for a great price. If I ever need to store again, im definitely using public storage
Chris and Joseph are very helpful, the facility is very clean and i only pay $30 for my locker unit lol its cheaper than my phone bill
Chris and Joseph are the guys to use! Rent here!
I came in for boxes only and ended up renting last month! These guys were soo professional and friendly that I ended up getting a unit instead of waiting.....they are all full btw! Thank u Chris and joseph, customer service is not dead.....unless you are a bad customer.
Great service from Chris and Joseph! These guys are on point and are knowledgable about the services offered. Best storage ever !!
Chris and Joseph are the best! I've been here since 1994 and by far these guys are the most friendly people in Los Angeles!
Very clean and accessible facility. Chris and Joseph, were very helpful and friendly. I recommend using this storage facility.
Joseph and Chris were great working with a smile on their face with no ac
Joseph and Chris, great guys, always cheerful and helpful!!
Loved it. Great experience and the gentlemen were very efficient!
Chris & Joseph were super helpful and very professional. I had all my questions answered and they really made me feel like I could count on them for any of my needs. The space is clean and quiet and great access to units. Lots of space to pull in a big truck and very secure building. A++ Rating!
Joseph was friendly and helpful!
Joseph was extremely nice and listen to all my needs and actually got me a cheaper unit than the one I reserved. I reserved a 10x10 he got me a 5x10 for almost $100 cheaper and I still have room left in my storage. He is truly an expert at his job.
Chris and Joseph are best storage super heroes ever. Every time I come into office to buy merchandise they are always smiling, you can tell they enjoy coming to work. They are highly professional, the storage facility is always clean and the security is excellent. I never had a problem and my parents have been renting here for six years now. I highly recommend this location!!! And don't forget to ask for Chris or Joseph :-)
This place is great! Chris and Joseph rock! See them!
This property is awesome. Chris and Joseph are always friendly and professional. Will definitely be back!
Excellent service - the guys Chris and Joseph are always really helpful. I've always found this place safe, clean and very secure, and I've been using this location for about 5 years
Chris and Joseph are great! It's rare to find friendly, helpful, and knowledgable customer service these days. Facility is clean.
The staff at public storage are professional, helpful and complete service oriented. They made our home transition run smooth. This location is a class act! So if you are looking for a safe haven for your personal goods. This is the place!!
Chris and Joseph are amazing and very attentive to the needs of the customers. Always on top of their priorities. Would definitely use this facility again in the future if needed.
Joesph was the best! So helpful and very knowledgable and friendly.
Get help from Joseph! He was friendly and knowledgable, had a great experience!
Joseph was incredibly helpful and professional. He showed us multiple units and let us know which units were the best for the price, which is very appreciated! He didn't rush us out the door and took the time to explain every detail. Thanks Joseph!
Joseph was very helpful
Chris and Joseph made the whole process very easy and got me a better deal than the one I made myself online. I got a bigger storage space for less money. They were knowledgable and helpful and I would recommend this location to anyone who needs to store anything.
Excellent service. Thanks you guys.
Manager Chris is very helpful, informative, and nice. Great location. I was in and out in no time to set up my storage rental and move everything in. Only draw back is that they are not 24 hour accessible. But that is okay! Just have to plan ahead! Also the pully carts are kept locked up and you have to get management to unlock them for you... a little tedious.. so hence the 4 stars instead of 5. But all in all GREAT service
The guys that run this storage facility are extremely professional and helpful. By far, the best public storage experience I've had! I work for a production studio, so we have units all over So. Cal, and I can say that I would recommend this facility if you have the option.
When I decided to get a storage locker at Public Storage I was not expecting to be so pleasantly surprised by the high level of customer service I received. I thought renting a storage locker was a straight forward deal and didn't expect there to be any level of customer service. Instead, my experience was like shopping at Nordstrom. When I left the facility I called a friend to tell them about how nice Joseph and Chris were and what a wonderfully thorough experience I had. It's funny because having such a positive customer service experience makes you realize what a lack of it exists in the world today. It takes such minimal effort to make a customer feel welcomed and special and yet it will keep them coming back forever. And of all places, I found this at Public Storage.
Best customer service around! Chris and Joseph go above and beyond to make sure that all of your needs are taken care of. Employees also do a very thorough lock check at the end of every day which gives me an extra sense of security leaving my things in storage.
The Public Storage on Ventura Ct is great! Chris and Joseph we're super helpful, and my stuff feels very safe and secure. Everything stays dry and cool.
By far one of the best customer services from public storage was with Joseph. He was able to answer all of my question, and great assistance. He went above and beyond to make my experience enjoyable. I've already recommended my family and friends to go see him with their public storage needs. He's great person and worker!!!
Centrally located, decent prices for area-right off vetura blvd, GREAT staff, friendly, courteous, competent. One caveat:parking isnt great.
I've had storage units at other locations before but I must say this location has the friendliest and most helpful reps working there. Chris & Orlando are always in great moods, say hello every time I see them and most importantly, Chris ALWAYS calls me to let me know when we haven't locked our unit correctly! (Unfortunately, I share the unit with coworkers and they're not always so careful closing it) Regardless, I feel safe knowing they are watchful and pay close attention to those details. The property is also very clean. I recommend this location to anyone who wants security for their belongings as well as 5 star customer service!
These guys are great, so helpful and friendly!!
Chris is the guy who helped me out. He is AWESOME. I was super stressed about find a place to put all my stuff. He reserved two units for me (5x7) and (10x10)... The 5x7 was way to small...so we went with the 10x10. It was my first time ever moving and he helped me through it. Awesome guy and awesome place!
Chris and Orlando are always so helpful and friendly everytime I come in. place is clean and easy to access! A++++
It was my first time getting a storage space and I am so happy I went exactly to this location! Chris and Orlando are very easy going, nice individuals. It was definitely the most helpful and pleasant customer service I've ever experienced in LA. Fast and stress free. Just what I was looking for.
Really helpful staff. For all your public storage needs, go to this location!!
Very clean and accomodating. Chris and Orlando are great!
So far so good. Very helpful and friendly staff.
It was super easy to sign up for a unit and even easier to close out. I had to use mine for just a month and both Chris and Orlando were super friendly and helpful.
This is the greatest Storage Unit place and greatest service I've ever found. What's best about this place, is how clean it is always kept, how very courteous and helpful the staff always is, especially Chris, and most importantly, is the access they give their customers of 6am to 9pm. That is crucial and it's why they have my continued patronage and support.
I have used the Public Storage facility at 12345 Ventura Place for many years and have been extremely happy. Chris and Orlando are efficient and helpful, and I always have enjoyed excellent customer service. The facility is well-lit and well-managed, and I appreciate the time and attention given to me on every request. Thanks to Public Storage, and a big thank you to Chris and Orlando!!
This was my 2nd storage unit to rent from PS. My first was in West Hollywood and was run by ladies. They were okay and did their job, but didn't seem as welcoming and warm. This facility was the best! Chris and Orlando rock since the first day I moved in at the end of June. They are super friendly, laid back and straightforward, and know me by name every time I come in. I thought that was just me but turns out they know a bunch of other customers by first name as well! Honestly how many businesses do that on a daily basis?! Every time I had to drop by for something, I just had to make a visit to their office and have a chat because they're just so personable and great! Rent here! It's awesome!
The employees here are super helpful and generally just nice guys. (Chris in particular) Their rates are the most reasonable for public storage that I could find in LA too.
The staff at this location are the most unfriendly, incompetent, condescending group of people I've ever met. They will not help you in any way, instead, they stress you out and frustrate you. I've had a broken lock on the unit since June. I called it in and Joel, the worst of the staff, yelled at me about not knowing when it will be fixed. It is November now and still broken. When I've called during the months in between to find out the status, I was again yelled at and told to "contact their district manager who does not answer his phone". When I called this morning to tell them that the unit was empty and I'd like to close it, Joel yelled at me and said there was still a lock on it. I tried to explain that there was not, it was removed the night before and he said it was there this morning. That was inaccurate, otherwise I would not have been able to lock my new unit at a different location. The service at this location is so bad, I really hope they restaff it for future customers.