Public Storage Self-Storage Units at 4610 Van Nuys Blvd, Sherman Oaks, CA

Theo and Katie helped me. Great service

Do not waste your money or time storing things here! The next day after renting a unit, we stopped by to drop off our things and someone’s storage unit was broken into three times, the night before being the third. This place gets broken into almost every single day and the owner does not take proper measures to make sure it doesn’t happen again. There are no cameras inside the building which makes absolutely zero sense, especially if break ins are common. Windows were smashed last time we were there, locks and drywall adjacent to doorknobs showed clear signs of attempted break ins, sketchy people show up only minutes before closing time only to exit from places that aren’t accessible to the average storage unit owner. Almost everyone that we have spoken to has recommended to not store here and has experienced atleast one break in. If you do however choose to store here, do not store items that exceed the insurance coverage amount (which isn’t high). I genuinely believe this company is deleting bad reviews hence why there are good ones that are years old. Search for reviews on yelp and that’ll paint a totally different picture.

Great service by Katie

DO NOT RENT STORAGE UNITS FROM THIS LOCATION. THERE HAVE BEEN MULTIPLE BREAK-INS AND THEY DONT EVEN PICK UP THE PHONE. *Update* My storage unit was burglarized THREE TIMES. Do not rent units from this location, as they are constantly being broken into without acting.

Brad was a big help with my questions.

Prices online are misleading. Once you are renting out unit they raise the prices within few months without explanations. They only have good reviews online because they make you write them on your first day of rental.

Thanks so much for the new carts !!!! Awesome

Promos aren’t what you think. I got a $60 price hike at 6 months (not even a year). Also had my unit broken into.

This storage unit is great but the customer service is even better. Alba was so incredibly helpful with all of my questions and concerns. I was nervous at first to leave my stuff in a storage unit but after Alba answered all of my questions I knew my stuff would be safe! Thank you so much!!!

The worst. There is not on-site staff. The elevator has been down for almost a week. I can not get up to my unit. Customer Service is not helpful.

Liz and Alba are the best

Liz was excellent

Mike went above and beyond the Call of Duty to make sure that I was 100% satisfied in a challenging situation.

I remember Liz when she was in the Tarzana location and was happy to see her in her new location. She is an awesome person and has helped us very well now that we moved to Sherman Oaks

Excellent service!!! Ramseys is amazing!

Liz was very helpful and patient

As a business owner, I currently rent two units at this location (4610 Van Nuys Blvd) where we store supplies for our company as well as some personal items. I can’t speak for other facilities, but I’ve had a pretty negative experience with this one. It should be simple, move your stuff in and forget about it until you need something or move out. However, on day one, I arrived to find one unit had a broken lock which forced me to wait a week which was not pro-rated. This should have been inspected before I hauled all my items up two stories and then down again. Literally, 30 days later I was given a $50 rate increase to monthly rent. This is not due to any expiration of a “move-in” sale or promotional. They simple went up as if to say, you can always go through the hassle of moving out again if you don’t like it. I was eventually able to persuade them to delay this increase to a more reasonable date. A few months later, the door to my second unit came off the tracks and which made the unit inaccessible until they fixed it nearly 6 weeks later. When they supplied me with a new lock, they provided me with the wrong key. Following this, I got stuck in the elevator for nearly 90 min and had to call the fire department who arrived just as it decided to work again. (while waiting I noticed it had exceeded inspection). Having occupied the space for one year it was time for the 50% increase in rent. I then arrived two months later to drop off some items, this time neither elevator worked and I had to return another day to unload. When I complained to management about this, I was told they would give me a rent reduction. Do you think that happened?…nope. I called, left a message. Never heard back. I would remained a tenant but with the increase and poor management of this facility I’ve decided to pile at least one of the units into my over filled garage and look for a more accommodating space when I have time to move from the 2nd. One or two incidences I would chalk up to bad luck…but drastic increases in rent with poor overall service and facilities has convinced me otherwise.

Great customer service as alwaus public storage is always super helpful

Very good service satisfies and happy OK

First using public storage Katie was so helpful and kind

Mike the district manager lied about giving me a refund and told me to leave a 5 star review so he would reverse a charge for a lock. He never did it and now im updating my review

❤️🇱🇨

Good customer service