Public Storage Self-Storage Units at 2222 S Delaware Street, San Mateo, CA

Teresa in San Mateo was very professional and helpful. There was an issue with the storage due to rain but she made sure I was informed and took care of all my concerns. The whole team in this place are super nice and friendly. I’m glad I chosen this place. I highly recommend this place. ❤️

Love how big the storage is

The guy who helped me get a unit was extremely accommodating and helpful. Later when I was moving my stuff, he ran to my car to let me know I had forgotten something on the side of the entrance. Incredibly thoughtful guy. This location is close to a lot of main highways and streets like El Camino meaning it’s highly accessible. The facilities were clean and the area felt safe.

This team was awesome!!! I came in because I couldn’t finish my rental agreement online and the team here helped me finish and complete it super quickly. Thanks Emily and Rose, you guys rock!!!

Unit was broken into. Received a call from a property manager who noticed at least 6 others who had been broken into. She said it's very common and that if I had insurance, I would have had to itemize every item with receipts in order for my claim to be valid. They are instructed not to tell customers to itemize when they purchase the insurance. They are also required to purchase insurance. After the break in, I had to go look at the unit and call the police. The police asked if there was any video footage. Unfortunately, this location had an issue and the video cameras didn't actually work. And, they are only outside where it is really no use. I had to leave my things in a unit that had a broken door and no security. They had no other units in the area and if I wanted to get another unit, I'd have to hire people to help me move all my things. I'm being charged monthly, but I don't have a functional door. They refuse to stop auto-payments and say that they've now put a work order in but have no idea when my door will be replaced. It's been at least 2 months since the break in and still no idea when my unit will be secured. The property manager told me to call corporate customer service and the corporate customer service agent was very rude and said they couldn't' do anything. The property manager has since left Public storage and she clearly wasn't happy with how the corporate team handled these cases.

I just wanted to say that this property is well maintained and the staff here is extremely helpful. I came in to inquire about a unit and Jesse was really knowlegeable and gave me some insight on what I might need. He was an extremely cool guy and I appreciated his help and I recomend this place to anyone who needs a storage unit.

Wow! Jesse was such a delight helped me through the whole process and found me a great unit would highly recommend!

Hablan español aquí???

I wanted to give two thumbs up to Jesse at San Mateo Public storage for helping us out with our public storage payment issues. He is a kind and thoughtful person and I know is a valued employee. Many thanks Jesse. God Bless you . . .

I would just like to share that I value and trust this Public Storage! On top of the convenient location, the premises are always safe and clean. The Manager Jeffe there is truly world class, he takes time to listen to the customers concerns and offers solutions with tact and poise. Spend your money here, you won't regret it.

The manager called me a day later. I was totally satisfied the way she handled the situation I had. She was very very professional. I'm glad Public Storage has a manager like her. I will continue to stay and do business with Public Storage due to her. After I said I would never due business with them again. Mrs S. THANK YOU SO MUCH. Mark-

Jesse and team here is amazing at taking care of their customers.

Friendly staff very clean place

Nicole was so kind and helpful definitely will recommend! Thank you

Everyone was very friendly and helpful.

2222 S. Delaware location in San Mateo. What can I say. Sergio was super friendly, courteous, and helpful in every way. He is an asset to your company. You hit a Grand Slam when you hired him. Please acknowledge him in some way. He’s doing a fantastic job over there in San Mateo. Keep up the good work. You Rock Sergio! Five Stars ⭐️⭐️⭐️⭐️⭐️

My unit was broken in. When I get there, the locker shape has been bended that I can not open the door. Called and messaged site manager three times. No one answers the call nor reply to me. Now I can't access the unit while there is a hole on the door due to the break in.

Do you sell king size mattress plastic cover?

Friendly and curdious staff very clean

Great experience all around, from getting a quote to move in and move out. Everyone was super friendly and helpful. The unit itself was clean and everything was in great condition when we moved it out. We’d definitely recommend and would come back for future storage needs!

Had an easy experience. Nicole was very accommodating and helpful. Highly recommended.

DO NOT RENT PARKING SPOTS - I had an RV spot at this location for about 4 years. After years of property damage and logistic issues, I finally had enough. The last issue that pushed me over the edge was when they decided to squeeze 3 large RVs next to each other with 5 inches of clearance on each side. I was not able to access my RV for nearly a month and had to spend thousands renting an RV for a vacation I had planned. The area manager said that everything was ok because "everyone was parked inside their lines". I spent weeks trying to get them to move the RV next to mine so I could access the door to move it. The area manager decided to ignore my calls until the day of my trip, finally called me back and informed me I had 20 minutes to come and get it. I live 45 minutes away and was actively in a meeting when he made this demand- he then proceeded to blame me that I should have been ready at his beckon call. There's a thing called "planning" that he seemed allergic to. Other issues during my tenure here: - They didn't catch that someone moved in a tiny house next to our RV which they then proceeded to scratch and tear up the side of our RV when they had it towed. - Another neighbor couldn't navigate the tight space and broke our side mirror. - A random car in our spot when we came back from a trip and had to wait two weeks before we could finally park it again.

Es demasiado caliente en los pisos para gente claustrofóbica sería un problema

👍

Bueno pero muy caro

I recently booked a storage unit with Nicole. She was so helpful. I recommend working with her!

We couldn't find a more apt location price or size! You rawk!

I had the best experience at this location.Maria was very helpful with all the questions I had. The place was nice and clean and the customer service was excellent. Thank you Maria for all your help

Had a really good experience at this location. First thing i noticed as soon as i walked the unit was very clean . . This young lady named Maria gave me the best customer service ... most definitely will be coming back to get her service. She was Very helpful , fast , easy experience that she gave me :) She gave me different prices , we went over how many boxes, and supplies i will need for the amount of stuff i will put in the storage. Overall she is best will recommend her and this location!!!

Great service

They helped me change my lock promptly after I lost my keys. Thanks for the help.

Nicole was very nice and showed us the storage unit as well as a nice tour of the building. The transaction was quick and easy and customer service was fantastic! Our initial unit reservation was completely booked, but Nicole did her best to make due of the situation. Highly recommend Public Storage for your space needs. Thank you Nicole!

Just a storage place..

Had a great experience with Nicole. She is great! She made the entire process painles. Really appreciated her help. Would highly recommend this location!

Alguien sabe si hablan español

Nicole is the bees knees! Very nice lady and very helpful. I appreciate you!

Rented a few days ago this place is really clean I was stressed about storing but Maria made the whole process very easy she took her time and showed me a few options which helped me save money, very happy with her service I don’t really review places but she did such an amazing job would really recommend this place

Wonderfully friendly staff, responsive to my needs. Special shoutouts to Sergio and Nicole who readily offer to escalate my concerns to the equally responsive manager, Farshi! Dropped one star for the frequency of finding the facility unstaffed due to lunch and other breaks.

Clean, secure, and nice staff

Kelly was really great in helping me with finding a location with the unit I needed. It's been really hard to find units in California because of the pandemic so I was really glad to have spoken to her, very patient, great customer service and she really went out of her way to find a unit to accommodate my needs. Thank you I would definitely recommend.

I really like the big elevators. #FitMoversPlus helps folks move in and out of here often. And it's been nice.

Like this storage , the staff members or management are so nice ,they have the facilities kept well cleaned

Muy bueno pero muy caro el alquiler

This storage facility was clean and well maintained. The staff was incredibly helpful and attentive. We would highly recommend!

Chris are good man

Rented a storage a few months ago with Maria she was very helpful and knowledgeable I had reserved one Online and when I arrived to the location she asked me a few questions she let me know that he space I reserved would be to large for what I had she should me a different space which saved me a lot of money and all my items fit perfectly. She also suggested packing supplies for my mattress and I also got a great deal on boxes , Maria took her time to get to know what I was storing and what I need to pack my items , she always has a great smile and willing to help. Would strongly recommend public Storage and to speak with Maria

Oscar was amazing professional and very courteous ty so much

Nicole Roy was incredibly professional and helpful. She went above and beyond to find me the right storage space. I will definitely recommend her to my friends and family.

For service this location easily gets 5 stars. I had a excellent experience downsizing to a smaller unit, Nicole at the front desk was incredibly helpful and made the process supremely easy. The facility is also very clean and well kept with regular inspection walk throughs. It's slightly more expensive than other storage locations but you really do get what you pay for.

Nicole was stellar! Everything was so easy. And the space is clean and convenient.

Was super skeptical about coming here at first. But so glad I did. Service was definitely the best I ever experienced from a public storage.

Nichole was very nice and helpful made things easy for me very polite and professional I’m glad I chose this location made me feel very welcome

Nicole gets an "A+" in superior customer service! This was my first time renting a storage unit and she was very helpful and courteous throughout the entire process.

New management is great Maria was super helpful and very professional she took her time to go over what we were storing and showed me the unit that would work great for me I am very happy with her service and glad she works at this location

Great staff and great customer service 👍

They Completely satisfied and resolved an issue for me. Very Impressed. I am changing my review to 5 Star!

Maria greeted me and helped me out with my reservation she was very helpful place was rea

Fantastic place and good customer service of Marjorie Garcia.

Carrie was very friendly and helpful in answering all my questions and finding me the right space for what I needed to store.

Theresa is awesome and fantastic to deal with. She always knows just how to help.

Went to check a storage unit in san mateo was greeted by Maria she was very friendly and knowledgeable

Went to check out some storage units Maria was very polite and greeted us even though she was busy she took her time to acknowledge us and showed us a few units facility was very clean great customer service

Bad managment, too Expensive called they Said 1 thing ..Went their to rent a unit...They Refused to honor ,the prior Reason I had gone their to Rent !

Very clean

When we had a water leak from the roof, some management told us that roof repair was on its way and there is nothing to worry about. However, it turned out to be fix was just for the front side of unit whereas our leak happened in the middle of the unit. So, when I went back to the management office, Carrie and Theresa were really helpful to find a replacement unit for us which gave us a peace of mind.

Employees Theresa and Carrie do an outstanding job in finding a unit for you. I recommend this Public Storage in San Mateo - property number 07035 to anyone who wants friendly and excellent service.

Rented a unit a few days ago with my dad we were greeted by Maria instantly she stood up and asked how may I help you I've gone to other public storages and some employees don't even greet you. Maria really took her time to find out what we we're storing and got us a great deal,

I've been with this location for decades. As my business needs have grown so has the need for more storage. I have multiple units here as well family has had several units here. Carrie has helped me attain as they come available different size units needed. Manager Carrie as well long time employee Teresa are the one reason we stay here. The customer service skills, they are professional and friendly. They take care of you! They explain or get the information you need to stay in contract. It's accessible from El Camino or Freeway, and you can buy supplies right there in the office. They have been a great support both for my business and families needs. You go where your treated well; this is the place to come! AJ

I rented yesterday and the manager Carrie was great. She showed me several parking spaces until we found the correct one. Great service I will recommend this place to my friends and family.

Carrie was very helpful and accommodating..

Carrie and Theresa took the time to help us get the exact storage that best fit our office's needs. I appreciated the great customer service. The unit is clean and the price beat others in the area. The entry hours were also better than other nearby storage facilities.

Maria helped my dad and i to get a storage she was very friendly as soon as we walked in she greeted us with a smile and made the whole process easy

My mom and have had a locker at this place for a very long time. I left for college and need to store my stuff. Mom told me to go down and talk to the manager Carrie. Mom told me she could tell me what size I needed and get me the best deal. I got to meet Carrie who I had seen lots of times going to storage with my parents but had never actually talked with. She was so awesome and knew just what I needed. I can see why my parents like her so much. I will recommend this place to everyone I know and tell them to talk to Carrie.

SmOOth transaction from reserving spot online, to completing with friendly & professional staff onsite. Facility clean and inviting with obvious upgrades/maintenance in process when we visited (beautiful brand new office/lobby doors being installed). Thanks to the entire team!! -E&K

First time renting a storage unit and Ralph, Marjorie, Carrie made it so easy for me the customer service was excellent! It’s a very well kept clean property that offers convenient additional features to help you move your belongings into your storage unit. I absolutely recommend using this location if you are looking for a storage unit. It’s a very safe neighborhood and excellent, friendly, knowledgeable staff.

You can tell a great deal about a business by how they correct a mistake. Maria helped me correct a mistake Public Storage made. And, she did it with a smile.

I have never rented a storage before i was stressed about the whole process but as soon as i walked in Maria greeted me with a smile she took her time to really make sure we got the perfect space she also helped me with choosing the right packing supplies Maria is a great asset to the company

Friendly and helpful staff

Maria was very helpful to get my family storage place. She was very friendly, took her time, and had great costumer service. I would recommend this person for storage needs!

Maria was very great Loved her service

Elya was very helpful! And very Friendly, I strongly recommend this public storage facility.

Andy maria

Kenneth, the property manager on duty, was very helpful explaining to me how to move from a smaller unit to a larger unit.

Kenneth was extremely helpful in straightening out our accounts ts

Primera vez que tengo que rentar un espacio y fue de la mejor manera y con la gran ayuda de Kenneth! Fue cortez y muy servicial y me ayudó y explico todo el proceso. Realmente fue fácil y sencillo

Kenneth assisted me today thought he was terrific, professional and personable. He was helpful with a solution to my specific needs. So, if yow want great Customer Service go in and see Kenneth and tell him that Miguel spoke highly of him.

Maria was very knowledgeable and patient- excellent employee!

Very professional assistance from Ralph. Clean, safe and upscale!

Easy in and out access. Staff is super helpful and friendly! Theresa made my stressful moving day a total breeze! Thank you.

Came in to make a payment with my dad Maria greeted us with a smile my dad was very pleased to hear that Maria spoke Spanish he has had a space there for almost 3 years and for once he can do the talking , Maria was very helpful and friendly.

Kenneth & Theresa made our rental experience smooth & painfree!!! Even followed up with a phone call to confirm that we’d received our new information on our online account! Thank you, thank you to these two!!!

This facility is clean, efficient and great location. Made my experience really easy.

Convenient location and helpful staff , your stored items are safe here !

Came in to make a payment for my storage at another state and the property manager Ralph was very helpful.

Excellent service from Patricia!

Great staff, great managment and an excellent district manager! The facility and the grounds are clean, my units have been dry and well ventilated and the local police department is right around the corner. I have had various units at this location for several years and I am a satisfied customer. Jeff J.

Perfect place to store. Very accessible and clean

Nice and clean.

First they make you buy a lock and you have no option s on insurance. After that the price is too costly. The lady did not explained the contract, Unprofessional. I don't recommend public storage. Last thing the elevator is dirty and lots of cobwebs.

Our rent was raised too quickly and too much for such a small space. The management was "out" constantly for pretty much the full 12 mos we rented there. If you don't need to speak to/make in person pmts to or have any questions for the office-This is your spot! Oh, also, it helps if you don't mind paying higher rates and 8 times out of 10 not receiving any customer service at all. Hopefully they will get some help there. The mgr was very nice and helpful the 3 times I saw her out of the 12 that I would've liked to pay while I had to get or store something in my unit anyway. Out of 5 ☆☆☆☆☆ stars possible I rate them Convenience ☆☆ Rates ☆☆ C.S. Availability on-site ☆ Mgmt is competent and friendly (In her defense) the times she was actually on site.

This is my first time getting a storage unit. In the first month, two weeks after i got the unit, part of the 1st floor was soaked in water. Half my unit included. They said it was the city pipes that had made the water come up. Many storage units property's were damaged over the week u went to see mine. And i noticed many of them were emptying out. Now i was one of the first to find out about the water as the other person i share with went and sent me a pic. I immediately called and asked if they had a unit available for us to switch into since half was wet. They said no but would tell me if one did open up. So when i noticed many had emptied out i asked a few times again, since it seemed the water came back again. Again there were none, and when i went in person a guy was there, i unfortunately didnt get his name he seemed asian, but he gave attitude and kept disrupting my storage mate, as she tried to find out what we could do. He was not helpful in ANY WAY. He didnt want to give us the managers number and kept insisting there was no manager for that building. Then finally with a put upon sigh he wrote down the district managers number. Now we called again next morning(today) and Hannah answered and she was lovely. She is trying to help us get this settled, and who'd'a thought, theres a storage unit our size available. So were waiting on a call from the manager to see how were going to settle the difference rate since we are paying them and trusting them with our belongings. They asian guy said that those who didnt respond to the emails and calls would have their units broken into, their damaged belonging thrown out, and their other belongings moved out so they could 'fix' the cracks in the floor in the affected units. ~It seems Amazing that those cracks suddenly appeared, the water suddenly leaked, and now they suddenly want to 'fix' it all up.~ *note the sarcasm*. 😡😡😡

The lady who works her is so friendly and good at her job

Big storage space

Thank you Theresa and Tim for your help today. I was trying to get into my space to donate an air purifier to a family affected by the Napa County fires but my four year old had taken all of the small keys and hidden them.... disaster! Theresa and Tim rescued the situation and got me into my storage space quickly and were authentically happy to help a family in need. Thank you for caring!

Ralph was the man here! Without him it would have been one star. Computer systems were down and was in need of a storage facility asap as we had movers coming. He was able to act quickly with amazing customer service and fine me a storage unit manually. He is an amazing associate and is the only reason I would ever use public storage again!

I have had several different units in this facility over the years, and they have always treated me well, with good maintenance and responsive service.

Excellent Service And Friendly Staff specially Ralph. every time i go there he always help us on everything we need. thanks ralph

Tim the district manager was so helpful today. He solve our problem in less than a minute. We have lucky we meet him he gave us great customer service. I'm really recommend to use their services and any issues just turn to Tim.

Beware of storing valuables at this location. Security is nonexistent - cameras are there to monitor their property, not your locker. The location is close the train tracks and there are a number of homeless people that hang out around the building. Someone broke into my storage unit - they broke down the door handle and stole thousands of dollars worth of items. Of course, Public Storage doesn't lay blame on themselves for poor security or monitoring.

wonderful location. great professional serivce and handled with pride

I was in a rush looking for storage & Chris was very helpful & knowledgeable. Thanks Public Storage!

Theresa helped me and wow! She's awesome! The experience was smooth (even though its pain to move stuff...) and uneventfu. She definitely went above and beyond to make it smooth, and easy. Thanks Theresa!

When we need extra space at our shop, this is the place I will go, we have use their services for the last 7 years, sometimes for more than a year and other times for a few months. Its good to know that we have a Public Storage near bye to keep our business running and I'm glad that Carrie is around to help.

Great facility

Very clean and well kept but prices are a little high

I had my storage unit broken into at this Public Storage. $7000+ of belongings were stolen. To add salt to the wound, I had to pay for another month and had to buy another lock of theirs!

Enjoyed my few months at this facility. Always clean and we'll maintained

Great clean facility

The rating is for Pernell. He is the best thing about this experience. My electronics were stolen out of my unit. I was moving some of my things out of my unit, only to find them gone. Pernell actually kept checking on me once I found some things missing. He called the police for me, who by the way never bothered to show up. You feel very violated when your things are gone, especially when all you own is in the four walls of a storage unit. Pernell was truly sympathetic. I explained that it may not mean much to anyone else but me, but he was very concerned about my feelings. I waited for the police for hours and an absolute no show. Amazing!!! I went in the next day to thank Pernell who was not there. I explained what happened to the people in the office. One man seemed sympathetic, the other man however stated hey I have things stored here and never had a problem. He stated that when I didn't pay my bill in June he along with another woman that worked there were the ones that cut the lock. He stated no one went into the unit. And just so anyone that reads this knows, I did not pay the bill in June, but the bill was paid by July 9th for both June and July. And at that time I asked the woman why the lock had been cut. She stated oh we go in and see what we are putting up for auction. He then went on to say no that's not what she said, as if he was there. He then said no she just said it the wrong way. He then asked if I got the papers to file a claim. I am so put off at this point. This experience has just gone really bad at this point, but I want to make sure that the one person that was nice got kudos for helping.

Great facility very clean and Andrew is very helpful!

Great customer service. Very clean facility!

Great customer service from mary

Andrew helped me decide how many and what size boxes I would need for my move. Great customer service!

thank you Renee for all your help you moved me in very fast and made sure my needs were met. keep that big smile. wonderful job. facility is well kept highly recommended

this public storage is a great public storage because of the nice congenial and concern personality of the person in charge. Renee Costas, is a kind and considerate person who understand that many people who come to rent storage have different reasons for being there and she makes all feel welcome. My hats off to you, thank you and your staff, Sincerely, Kevin & Mary S. Bartholomew

We are new to renting storage units. Renee, the property manager, was extremely helpful in educating us. The units are clean and temperature controlled, the location is secure, and the prices are reasonable. Although Public Storage is a large company, we had a good feeling about the local situation due to the professionalism shown to us by Renee. All the paperwork was efficiently attended to, and every detail carefully explained. We left the facility happy about our decision.

Renee is a very happy girl and very helpful with me. I met sandra and she is really nice

Excellent service. Renee very helpful

Just rented at this location staff was wonderful and very fast at moving me in. This property is clean and the building has great security

I went to this location to pay my sisters unit and the people that day were great. I believe it was easu and renee who is property manager were the best. They both had such a great personality. Next time I come in I hope either one of them are there. Great facility and wonderful people. Stephanie and bill who were pervious property managers were also a great help and very wise. This is a great place to come to rent. We're so pleased. Keep it up public storage

This location is well kept, and great people. I went in there last week to view some units and renee was very helpful and she new her stuff. I may be storing within the next month and if so I'm definitely coming to this location.

Just signed up for a unit today. I want a large unit with climate control and this place has the best prices based on an online search. When we arrived we actually went next door by mistake to 2250 Delaware but the lady was very helpful and directed us back to this place. It was a busy day and Renee had to help multiple customers while we were there. Nonetheless, she was able to juggle her multiple priorities efficiently while also gave us a tour of the facilities and showed us our unit. She explained the security features and answered our questions satisfactorily. In short, she was really helpful.

The facility is very clean, secure and convenient. The big difference is the people: this place is very professionally managed. Patricia and Stephanie in particular were very helpful in supporting me in resolving some problems that cropped up.

I've had a great experience with the Public Storage at 2222 Delaware. I received a great rate compared to other storage unit companies in the area. Stephanie, the property manager, made the move-in process very easy, and has been very helpful in answering all my questions.

This is a clean, well managed facility. The staff is helpful and available when any issues come up. Stephanie does a nice job keeping the place organized and looking good. She uses her slow time to creatively stack the packing materials in the store so that it looks like a retail store rather than a storage facility.

Excellent customer service, reasonable rates, and Stephanie made the checkout process easy and painless. Highly recommended.

I was moving to the area but was going to be out of town for the last two weeks of my lease and do was looking for a storage option to house my stuff between moves. After considering a bunch of different options, I decided to go with this Public Storage location because of the price and location. After setting up an appointment online, I met with Patricia at the premises, and she took time to ask me what kind of move I was going for to ensure that the unit I had booked would be appropriate. She also walked me through the entire move in and payment process, which was a plus since my past experiences with storage companies have often been less than transparent on those areas. A few weeks later, I spoke with Stephanie on the phone, and later in person, about the move out procedure. Setting up the move out date was painless and Stephanie made sure to check in with me leading up to the move out date in case there were any issues with my experience with Public Storage. All in all, a very good experience for what could have been a very painful process.

Wonderful customer service!

Patricia and Stephanie were very helpful and gave me exactly what I needed. They were super friendly and provided great customer service.

It was awesome ! STEPHANIE WAS THE BIGGEST HELP EVER I ALWAYS PRAY SHE'S WORKING WHEN I GO IN ! ! SHE A PLEASURE TO TALK TO, EASY TO APPROACH , AND I'M NOT AFAIK TO ASK HER ANY QUESTIONS NO MATTER HOW DUMB ! !

Great office personnel. Stephanie is great!

My experience at this facility couldn't be any better! Stephanie was my first contact and remains my fav! SO knowledgable, helpful, kind and knows her stuff inside and out! I'm sure she'll be a terrific manager to newbies Patricia and Dorian! Facility is clean, well-light and so conveniently located! Couldn't be a happier customer. !

Stephanie was extremely helpful when I was choosing a unit size. Patricia is a wonderful & cheery addition to the team.

Our experience with Stephanie at this public storage has been great. She's very helpful and actually went next door to get us a flat cart so we didn't have to wait until the other carts returned. Great customer service.

This is a particularly well run public storage facility. It is clean and secure, and the property manager Steph is a customer service professional who really does a great job. The property has a wide selection of different size units to accommodate any storage needs, and they also offer a large selection of moving necessities such as boxes and packing materials.

Stephanies demeanor and congeniality are beyond reproach . Having been in the legal and accounting industry for over 30 years I unequivocally would reccomend other clients here .

Juan and Stephanie did an excellent job helping my mom and I reserve a storage unit. They took the time, answered all questions and made the process seamless. Would definitely recommend this facility to other people looking in the area.

Awesome staff

Don't use this company! We have 3 storages around the country and Public Storage is the worst company to deal. I am not recommend.

Warm and friendly staff...Juan and stefanie and carrue are wonderful and caring customer service representatives

Liberato was so helpful and friendly that I didn't feel any force to store my belongings in this place. This place is well maintained, clean, and secured. Short or long term, I recommend this storage to anyone who's looking for some place to check in their stuffs.

With an ill Parent I found myself needing to clean up and store her belongings so that we can make room for a Home caregiver. I called this Public Storage location after reading the online reviews (I can see why this location has been rated so high) and explained my needs to Stephanie, She gave me the basic information I needed and we reserved a space on the phone. Later that afternoon I came into the store and was greeted by Steph and Vicky. They both gave me a tour of my unit and we then went back to the office to fill out the rental documents. The facility is clean and the access to my unit is very convenient. Stephanie and Vicky are very friendly and I highly recommend this location.

Great customer service (and I NEVER write reviews). Stephanie and Maria were absolutely awesome. I will continue to use PS because of them.

Steph the manager is wonderful and extremely helpful. The staff here have all ways been helpful and friendly. I used this location for over 6 years. My experience has been pleasant each and every time I visited the location. I highly recommend this store for business if you are in the area.

JORDAN and Stephanie where Very helpful & courteous

It was great. No problems and great people to work with Stephanie was super helpful with check in and check out! Highly recommend.

Friendly and always helpful staff. Always clean and secure. There are several options in this neighborhood but this spot is by far the best.

I had a great experience at this facility. My belongings were stored for 4 years. The unit was clean as were the grounds and the staff was very friendly and helpful. I give them an A+. Would highly recommend this Public Storage location. Thanks to Stephanie and Bill at Public Storage!

Stephanie was cordial, professional and efficient. Loved her!

Stephanie was so nice . I liked the facility very much -

Stephanie was wonderful in getting us setup with finding and renting a storage unit for the first time! She was great in showing us our options and helping us figure out what it was we needed and for the best price.

exellent service . stephanie was very nice and helpful.

Renee was excellent and made our move a great experience!!

I was very impressed with the service I received from Stephanie here at public storage she is professional friendly welcoming, and courteous I would recommend this place to everyone and I will post this location on my facebook business account and personal account I am very pleased with Stephanie here at public storage

I'm one of those annoying customers who questions absolutely everything. Renee and Liberado knew the answers to all my questions, and were patient and friendly.

Steph and Renee really helped us very good

I have been using this location for many years and must say it has been an amazing experience. Most recently I have worked with Stephanie, by far the best employee I have encountered in years. She was friendly, joyful, and very helpful. She gets customer service. If you need a storage unit, go see Stephanie!! You will be happy you did.

Renee was very attentive . Thank you for you help

Awesome! Renee and Stephen were super helpful. They got me setup quick and provided me all the information I needed.

Theresa, Steph and Renee are very accomodating, helpful, and pleasant to talk with. Great customer service

Stephane & Renee are very helpful, and kind they always have a bright smile on their face.

We worked with Stephanie to help set up our storage. She was professional, clear, and very helpful. The facility is new and very clean, and secure. They also offer a complimentary cart to help you move your items in and out of storage easily. Great working with Stephanie. She is very customer service oriented.

The service was great! Very friendly and would recommend to anyone with storage needs.

Stephanie and Renee were really very helpful and accomodating especially in our last minute decisions

Ive been using this specific Public Storage for the past 3 months now and every time i come here everything is convenient and accessible. Lee Ho, the awesome lady at.the front desk is always so courteous and polite which make my visit & monthly payments that much more pleasant. Id def recommend to my frinds and family.

Very kind... Stephanie was very helpful and informative!

Stephanie was very nice and helpful. She gave great customer service.

Clean and well maintained. Stephanie was very pleasant and helpful. I would rent here again.

My experience with this Public Storage facility has been great. The staff is very professional and friendly, particularly Stephanie. The facility is clean and well lit and very convenient to use. In addition, the payment system is very efficient. You can pay in person or online and their online reminder system is very helpful. In addition, a staff member will call you in advance of your payment due date to help you avoid being charged a late fee. I have been using this storage facility for many years and have no complaints.

I have to be honest I never wrote a review anywhere... This is my first review ever and why not give to the stuff of public storage in millbrae ca ... Lee ho the best on site manager super helpful ... ***** stars A+ A1 Just the best

Renee & Stephanie were awesome!

Absolute fantastic customer service! Stephanie is an excellent manager and I highly recommend this location for your storage needs.

Friendly staff and easy access. The move in was easy and hassle free.

I had made a few phone calls to various storage facilities in the San Mateo area trying to find one with a fair price, good customer service and a place that would be clean, safe and accessible. After merely speaking to Stephanie at the Public Storage facility in San Mateo, at 2222 S. Delaware St., I realized if their facility was just half as good As Stephanie's willingness to answer a bunch of my questions then this would be the place to stash my stuff. Not only was I impressed by Stephanie's helpfulness, friendly manner and efficient professionalism, but the inside, covered, Public Storage facility at 2222 S. Delaware Street in San Mateo, was clean, safe, and well-lit. Lots of little amenities made this a place that is user friendly. For example, I found the flat-bed carts to be very convenient to haul stuff from vehicle to storage locker. Anyone needing a storage facility that is clean, safe, well-lit, indoors, and affordable with helpful, friendly and professional staff should go see Stephanie at Public Storage at 2222 S. Delaware Street in San Mateo, Ca.

Public storage is great. It's clean and the staff is friendly. I would highly recommend for anyone looking for storage in the San Mateo area

I have used a couple of different companies in the past for my storage needs and most of them were just okay. They were not cleaned and there was absolutely almost no customer service. I realized that I have to find another storage company here in San Mateo that would be better. I found public storage here in San Mateo 2222 South Delaware and decided to give them a call and find out some pricing information and the size of the units. I spoke with a person by the name of Stephanie. I explained to her what I was looking for and what my concerns were. She patiently listened to what I was saying and answered all of my questions perfectly. During our conversation I was immediately sold by her professionalism. I decided right then and there that I would like to see the units the following day. The next day I went there I was greeted by Stephanie who immediately showed me around and once again answered all my questions. At this day and age customer service is a rare find. However this place is extremely clean and Stephanie is a true professional. It would be hard for me to decide if I would get better customer service at Nordstrom or public storage? Because as far as I'm concerned I'll be a customer there for life!! Even when I started moving in Stephanie and another employee named Angel always asked me if I needed any help. I would always recommend this particular public storage in San Mateo because they do everything they can to make it an easy transition. Please don't bother wasting your time looking at other faculties for your storage needs. Because honestly they don't exist!! You are not going to find anyone as professional and caring Stephanie. Public storage in San Mateo is the way to go.

This place is great! Everything from renting a unit to the actual move-in has been so easy. Stephanie has been there every step of the way to make sure that moving in my things was easy. The actual building and the units are very clean, but the best thing about this place is the customer service. I would definitely rent here again.

This Public Storage business has been wonderful from start to finish. I easily booked our unit online, was sent several reminders about our move-in date, was able to move up our move-in date by one day (with no issue whatsoever), and quickly and easily moved in. The person helping us at the front desk was very efficient, personable and made the process painful. We are very happy with our unit and ease of moving things into and out of it. Thank you for making this such a good experience for us!

I needed a place to store my personal belongings so I went to Public Storage on Delaware Street in San Mateo. The employees are very helpful and the place is clean and I feel confident my stuff will be there the next time I go there to get it.

Easy setup, very attentive staff. Steph got us signed up. If you have storage needs, look no further...

Stephanie did a great job in helping me find a unit that fit me. Thank you very much for your help.

Katie, was very good for being on training. I had no idea I was her first client she sign up. Thank you for making my experience back here awesome. Thank you Katie. Aloha and enjoy your time.

Recently moved to the Bay Area from Boston and did not know what to expect with storage facilities. Public Storage with the professional assistance of Angel made it a very pleasant surprise! Storage units are fairly priced, clean and easy to access even on a higher floor level which was a concern. Angel helped me select the right storage unit and explained everything involved with a strong subject matter expertise and pleasant manner, too! Highly recommend!

Angel and Stephanie are simply awesome. As a Business Enterprise we depend on safe environment to store our merchandise. Further, we depend on courteous an dependable service. Angel is a professional and Stephanie as a manager is Awesome. You will be happy here. Vijay

I recently rented a storage unit this week and within 2 minutes of my call with the calll center rep Stephanie called me to introduce herself. This was all during a major move this week which has not gone that well and this was the best day I have had in a week during my move. Stephanie the property manager truly made my day! She took the time to ensure that I had the proper unit after our discussion we viewed 3 units. I found the perfect one for all of my belongings. Stephanie takes her job seriously and that is exactly what I needed that day a true professional who understood my needs. She called me the next day to check in to see if I had everything I needed. She has the best customer service and truly cares about your needs. I would refer any of my friends or family to this facilty based on my experience. Stephanie, if you see this review, thank you again for making my move less painful! Lisa

When I called Stephanie to find out information about a storage unit, she was very courteous and helpful. Stephanie provided me a lot of good information that I needed to make a thorough decision about renting a unit. Upon arrival, Maria assisted me with the paperwork. I would recommend this climate controlled location to anyone that wants to safeguard their possessions without having to worry about them. I give them 5 thumbs up!

I have been renting storage units from this location for the last 20 years. The staff is courteous, helpful, and wonderful to work with. The facility is immaculate and I always look forward to renting units here.

My public storage location in san mateo is very very clean and well managed. Stephanie, the property manager is very professional at all times and is very friendly with tennants. Relief managers Leslie and Andrew are very attentive and helpful at all times and would strongly recommend this public storage location.

SStephanie and Leslie were both very helpful! Come here and get some storage lol. First time storing anything so yeah. Easy and helpful people

Theresa was very helpful in finding the best storage unit for my needs and getting the best deal for me. Just signed up today but if this is any indication of the service, I expect to be there for at least the next year. Thanks Theresa !

I went here looking for a cheap storage and didnt know anything about it or what the cost would be.The ladie, Stephanie was very helpful.She exsplained everything to us and made it a very quick n easy experence for us. Thanks Stephanie!

I just got a new storage space at this location and Maria and Steph were very helpful and knowledgeable about everything. The checkin went in quickly and without issues. I got a follow up call to check how my move in went, I am very happy with the service.

I came here to purchase a few moving supplies and was happy with the customer service I was provided that I came back to rent here. The manager Stephanie was very friendly And helped answer all my questions! I recommend this place to rent!