Public Storage Self-Storage Units at 150 Tully Road, San Jose, CA
Mon-Sun 8:00 AM - 6:00 PM
Gate Access Hours
Mon-Sun 8:00 AM - 6:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Mon-Sun 8:00 AM - 6:00 PM
Gate Access Hours
Mon-Sun 8:00 AM - 6:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
5'x5'Online only price$ 46/moSmall 5'x5'
$ 46/mo $53Best Price LabelHurry!
- Climate Controlled
5'x5'Online only price$ 78/moSmall 5'x5'
$ 78/mo $92Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x5'Online only price$ 78/moSmall 10'x5'
$ 78/mo $92Best Price LabelHurry!
- Climate Controlled
7.5'x10'Online only price$ 99/moMedium 7.5'x10'
$ 99/mo $116Best Price Label1 unit left!
- Climate Controlled
10'x10'Online only price$ 108/moMedium 10'x10'
$ 108/mo $127Best Price LabelHurry!
- Climate Controlled
5'x10'Online only price$ 118/moSmall 5'x10'
$ 118/mo $139Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x11'Online only price$ 123/moSmall 5'x11'
$ 123/mo $144Best Price Label
- Outside unit
- Drive-up access
8'x10'Online only price$ 132/moMedium 8'x10'
$ 132/mo $155Best Price Label
- Climate Controlled
10'x15'Online only price$ 156/moLarge 10'x15'
$ 156/mo $184Best Price LabelHurry!
- Climate Controlled
10'x7.5'Online only price$ 163/moMedium 10'x7.5'
$ 163/mo $192Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
9'x10'Online only price$ 179/moMedium 9'x10'
$ 179/mo $211Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x20'Online only price$ 209/moLarge 10'x20'
$ 209/mo $245Best Price Label
- Climate Controlled
10'x15'Online only price$ 216/moLarge 10'x15'
$ 216/mo $254Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 294/moLarge 10'x20'
$ 294/mo $345Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x22'Online only price$ 311/moLarge 10'x22'
$ 311/mo $366Best Price Label2 units left!
- Outside unit
- Drive-up access
10'x20'Online only price$ 313/moLarge 10'x20'
$ 313/mo $368Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x25'Online only price$ 368/moLarge 10'x25'
$ 368/mo $433Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x30'Online only price$ 415/moLarge 10'x30'
$ 415/mo $489Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x32'Online only price$ 416/moLarge 10'x32'
$ 416/mo $489Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self Storage Near
475 Tully Road
San Jose CA 95111
Self Storage Near
3620 Snell Ave
San Jose CA 95136
Self Storage Near
3900 Vistapark Drive
San Jose CA 95136
Self Storage Near
725 Capitol Expressway Auto Mall
San Jose CA 95136
Self-Storage Near San Jose
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
South San Jose Storage Units Near Monterey Street
Public Storage in South San Jose offers cheap self storage to South Bay customers in a convenient location.
Directly east from the intersection of Monterey Street and Tully Road, this property is adjacent to the Santa Clara County Fairgrounds. With easy access from Highway 87, Almaden Expressway and U.S. Highway 101, it's only a few minutes away for customers in Willow Glen or Blossom Valley and roughly five miles from downtown San Jose.
Let a 5x10 storage unit store anything from spare electronics lying around to a few sets of golf clubs for regular outings at nearby Los Lagos Golf Course.
Meanwhile, a 10x15 storage unit is perfect for companies on the rise along Capitol Expressway that are in need of some extra office space for keeping equipment, supplies or inventory close to the workplace.
New to town and the new place near Little Saigon isn't quite ready yet? Take advantage of the space in a large 10x30 storage unit to hold boxes, furniture and appliances until it's time to unpack.
A huge selection of indoor storage units and climate controlled storage units awaits customers at this facility with sizes to handle nearly any storage load. There are also a number of outdoor storage units with drive-up access for customer convenience.
The property manager lives on site and the rental office also sells moving supplies, including furniture pads, moving kits, bubble wrap and various moving boxes.
Whether it's a growing family, a tech startup or a Silicon Valley titan, everyone can always use some extra space. When that time comes, look no further than this South San Jose Public Storage to provide exceptional customer service and affordable storage solutions throughout the year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 905)
Good customer service especially Mikey
I cam in to rent a unit and Mackey was the best helper ever
Tuve un problema con mi aplicación para la puerta pero estos chicos me ayudaron mucho Mikey fue muy respetuoso y eficaz
Good taste sandwich
Great experience! Customer service, threw the roof! Stayed for a few months and friendly all times.
Mike and Kathy are very welcoming and good talent explaining the rules and regulations. My girlfriend referred me to come here
Ramon was smiling and ready to help right when I walked in to the office. He also helped make a nice adjustment to my monthly rent. Z gave me some great info about changing unit spaces. Kathy is a great team team player and has been super helpful on other trips. Great customer service!
Kathy and Z and the crew are very helpful in my questions regarding my storage solutions.
I received an e-mail letting me know my rent was going up. I called and Michael was nice enough to take care of my concerns. He was very understanding and even delayed the price hike by 6 months. I really appreciated his help and even though the price hike wasn't his fault, he took care of it.
Miguel buena persona
I been with ps since 2010. If I need help Mike always help me that why I am still there Mike need a big raise
Kathy was very helpful and because of her amazing service, we had a seamless and smooth experience renting the storage.
Mike great customer service knowledgeable
Mikey is the best customer service
Great customer service!! Awesome public storage! Mickey exceeded my expectations! He was amazing!
Mikey deserves as many stars as possible! The best and most helpful person here. Made everything so easy for us. Thank you Mikey!!!
Amazing customer service from Mikey!! Thank you so much!!
Mikey and Kathy are the best
The staff have always answered my questions and been great to work with. They even helped me to get a good price on my unit so I could keep renting it for longer when the price would otherwise go up. They are very helpful!
Good customer service especially mike
Mikey nos tendió muy bien muy buena atención recomendado buen servicio
Estubo muy bien todo gente amable y todo limpio muy seguro y todo mjy bien
I Storage my life here for about 5 months and I would always come in and out to get stuff. The staff have always been friendly and helpful. Great customer service.
Favorite public storage facility I’ve used. I am a returning customer to this location. Nice workers! Cathy did amazing job assisting me on my newest storage unit! Thank you team!
Berry good customer service 👍🤠☺️
I went to Make My Storage Payment for the Month, and had the pleasure of doing business with "Maria", at the Tully Rd. Public Storage. After She accepted My Payment, I informed Her that two of My Units Rent were raised. She contacted the Payment Office, and informed them of My concern. I have 3 Storage Units, with Public Storage, and I'm on a Fixted Budget.I told Maria I'd like to, eventually, consolidate, and, possibly, move to the Tully Rd. Location. My Units are on Aborn Rd. I do business with Kolbie, who has, also, accommodated Me. "Thanks "Maria", for contacting the Payment Office to report My Rent Rate increase Issue! 🙂 Richelle G.
YOU GUYS NEVER ANSWER THE PHONE WHAT ARE YOU GUYS DOING YOU WORK IN THE LOBBY BUT DONT ANSWER THE PHONE???
I’ve been with public storage for a long time and have had excellent service. Mikey did a magnificent job in helping me. I commend you on a great service. Give them the highest star they can receive.
I rented the storage unit and I am happy with service and friendly stuff especially Mike and Maria
Super nettes Personal. Wir haben es genutzt um 1 Monat Gepäck einzulagern für unsere Tochter die in den USA studieren wird. Somit mussten wir es nicht auf unserer Rundreise durch Kalifornien mitschleppen. Der Service hat mit Steuern 90 Dollar gekostet.
Mike and z are awesome. Good customer service
Miguel is bueno
Good customer service
You guys help me beyond expectations. Thank you Mike, Kathy, and Maria!
We seen online they’re storage units for a 5x5 was available. We came in for our reservation and we had the most pleasant experience with Kathy. She showed us to our unit and when we expressed that it might not be big enough. She gladly showed us a 10x5 which she also recommended because of it being cheaper. We took it and are now new storage unit renters. Big thanks to Kathy for her genuine kindness and for going above and beyond the customer service and support standards.
Price has risen over 40% in just 14 months. Place is only open until 5:00 or 6:00 every day. Cancelling.
Mike & Kathy are awesome! They helped me so much and I loved their great customer service! Definitely recommend.
Mike & Maria are professional employee
Mike and cathy are so awsome they are so kind and ALWAYS helpfull everytime ive had encounters with them and im so happy to be here at public storage where i know im always going to be helped and treated with the most respect and kindness ×0×0 -rock
Great spot for storage! I've had a storage unit here for about 9 months and just downsized to a smaller space. All interactions with the team here have been fabulous and they've always been super helpful. Z and Mikey took great care of me this time and made the transition so easy. The facility is clean, well lit, with easy parking for vehicles and trucks to make moving in/out very smooth. It's also secure with external gates, access during business hours, and required security codes for accessing the elevators.
I had never rented a storage unit before, but Kathy was very helpful and friendly and answered all of my questions and got me checked out and able to move my stuff in very quickly. Glad I made the choice to rent here for temporary storage :-)
Kathy and Miguel buno
Kathy, Z, and Maria were very helpful
Mike is good customer service and z too
Everyone at this facility is very friendly and helpful! My favorite storage spot yet.
Kathy is deseve more 5 star
Came in to my storage Mikey is awesome this place is clean great customer service I recommend this place definitely!
I had a great experience of service with Mike at public storage.
Very friendly and helpful, had an issue with online stuff and they were knowledgeable and fixed it for me
I had a VERY PLEASANT experience with this Public Storage facility in Tully. I have been wanting to switch units for many years but I kept delaying it until I decided to go to the office this weekend and was attended to by Z. Z was very helpful and knowledgeable in helping me get a new unit. He patiently answered my questions about pricing and the available units up until I have set up payments. He was honest and conducted the transaction seamlessly. He even followed up and checked on how we’re doing with moving in. Amazing customer service. You’re cool Z!
Z and mike and Kathy are awesome and professional
Used this storage facility for 3 years, and it was an okay facility. Staff is okay. Dark always. Place could be cleaner.
Kathy and Michael are amazing to work with. They got me the best rate and location in the building.
Mike is the most wonderful and helpful employee I have ever came in contact with! He goes above and beyond with the way he executes customer service and I would recommend everyone ask for Mike when you come to this public storage location! Thank you for everything Mike!
Miguel fue una persona excelente y nos ayudo muchísimo lo recomiendo muchísimo
Mike and Jeanne are friendly and helpful!
Mike is good customer excellence customer service
Mike and Jeanne ảe good with customer service
Storage is good, lighting not so much. To be honest, now that it's 2023.... The lighting is WORSE! That picture is WITH THE FLASH within 3 feet!
Kathy and team were super helpful from showing the space to answering any related questions. Facility has a variety of units for varying needs. Highly recommended!
Me encanta muy buen servicio, personal muy atento y amable
Miguel and z son muy buenos
This facility is very clean, easy access and the staff (Kathy) was extremely helpful.
Just came in to pay late fees and was helped by my man Mikey. He was very professional and friendly and made the whole process(something no one wants to deal with) a very pleasant experience. Keep up all the hard work you do. Public storage give this man a raise
First off, there's a ton of fake 5* reviews here. Make sure you sort and read the real reviews 4* & below. They no longer allow patrons to use the many bathrooms although there's no price cut for the missing convenience yet 1 newer Rev claims bathrooms are clean. What bathrooms? In conjunction to their extremely limited hours, my belongings have been trapped here for over 2 years - I can't spend time sorting since I can't relieve myself and can't take off work just to spend a day moving. Go elsewhere.
The office staff was great especially miguel
I was treated very nice by Kathy
I been with public storage 3 years and never had problem mike is the best
Me encanto me ayudo muchísimo Eduardo gracias muchas gracias
Eduardo me ayudo mucho- gracias
Mike was very helpful and profesional.
Awesome customer service!!!
Mike and Kathy are amazing and super helpful. Definitely coming here again if I need a storage
The guys at office are awesome deserve 10 star
Eddy was great,very helpful,and very insightful. awesome guy!
Customer service was great from Eduardo and Mikey they answered all my questions and we're very knowledgeable on units. Very satisfied. Thanks guys
PLACE IS CLEAN ALL THE STAFF ARE FRIENDLY! 5STAR
Kathy is an amazing customer service rep. She helped my parents with their storage units and offered us the best deals. She is sincere and extremely patient with us.
Mike had the best customer service I love this month
Excellent customer service a plus
Mike is a good worker has a lot patience and always had smile in his face
Awesome Customer Service the Manager Z is awesome and very understanding and will work with you just be honest and communicate. Only downfall are hours wish they had extended hours available or were open a bit later than 6 pm But please beware they are extremely on it when they say you must be out by 6 pm so take it very seriously.
Had no problems with them until they didn't even give me enough time to settle my bill and then sold it after sending me an email about my next bill. When I asked for the website for the auctions my unit was never on that site but I got an email anyway about how my unit sold. And the entire time I was in contact all they said was there was nothing they could do but they wanted to help. Yeah, sure sounds like it you liars.
My first time using Public Storage, came into this location and met Mikey. He was super helpful and informative. Got me what I needed by asking a few questions. I highly recommend getting help from him. Hope he gets a raise and employee of the year! :)
First time using a public storage and pretty happy with this place. I got a 10x10 and was able to hit my whole apartment and more. Manager Z and rest of the staff was really helpful ! Thanks for the help and guidance !
Kathy and mike helpful and nice
Excellent customer service from Kathy, Mike, and Nahid. This public storage was presentable and professional.
Eddie and Kathy great customer service nice people
Eddie and Kathy we're great. Verte helpful and kind people
We went in to rent a storage unit and Kathy was extremely friendly and helpful! She was able to assist us with finding the right size and location for our unit. She was Knowledgeable and showed great customer service while assisting us.
I love the great service from everyone especially mike
Had to move some of the stuff from my house so we could stage it for sale. Got an interior space online and for a great price. Helpful staff, and easy access. Would use Public Storage again for my storage needs.
Mike is awesome! Very helpful and great customer service! Thanks Mike!
The team is great, professional and very helpful. I would highly recommend to use them as a storage space.
Mike you as so helpful best customer service yet!!!!
Amazing customer service. Mike and Z went above and beyond to make sure all my questions and concerns were answered. Very attentive team that made me feel welcome and reassured that I would be getting the best service here. Would definitely recommend this location!
Great customer service , well informed on answering question and concerns.
The people working at this facility are very kind and very helpful. They helped me get a better price on a storage unit. And showed me everything that was more convenient for me.
Great place with friendly professional management
Mike is so awesome!!! This location goes above and beyond for their customers. I found myself in a difficult situation when I lost the key to my unit. Mike was able to call the district manager and get him to help us right away!
Awesome customer service!
Wish they extended their hours. The long and sometimes dark corridors are pretty spooky and the inside is a labyrinth. There are maps on the wall, however. Key code required for nearly everything.
It’s hard to deal with a move but public storage made the transition easier. Kathy and Malani gave excellent customer service. They were informative, professional , and extremely friendly. The facility was clean and the price was reasonable. I would definitely recommend this location to others .
Kathy, Jeanne, and Malani are really nice and helpful! Thank you for your service! :)
Extremely well-maintained, clean, safe. We had some expensive audio/visual equipment there for four years, and when we finally emptied the locker everything looked the way it had when we first stored it. And the staff is helpful and friendly.
Good customet service
Malani has great customer service!
Z and Mikey are great. Customer service is on point. Thanks guys.
Excellent service, thanks mike
Melani help me out so fast and show me the deals for the month and happy to be a public storage member now .. this was the best place I found compare to others I look around the city ..
Mike and Kathy are great good customer service so helpful thank you guys
Mike is awsome good knowlege
bueno amigo Miguel and amiga malani
Mike and Malani are excellent customer service very friendly and family orientation
Every time i come over there i get treated like professional from Melanie and mike
miguel malani kathy are helpfull and nice
I have been to this facility many times and the employees have always been very helpful and efficient. Mikey in particular has gone above and beyond in assisting me all with a smile on his face and a great attitude!
This place is amazing! Joseph was great, he makes you feel welcomed and the entire staff are really there to help. Friendly smile, clean facility, fare rates and excellent customer service. Go experience it for you your self!
The staff were knowledgeable and helpful. Malani helped me move in with no issues.
Awesome location and even better staff!! Thank you Mikey and Kathy for your amazing service and always suggesting the best options / space that’s right for me.
Kathy was awesome. Very professional and clean
Heyyyy... public storage at tully rd in San jose has cheap prices ask for their units I got mine a huge discount.. plus place is clean toilets and has A/C on the building .. easy access.. so if you need a storage get 1 at public storage at tully rd San jose California..
Kathy, thank you so much for all of your help today! You and went above and beyond, answering all of my questions.
Mike and Jeanne made my rental a breeze they took care of all my needs thanx for the awesome employees 🤗
Mike and Kathy had the best customer service
I had a wonderful experience. Mikey and Malani were such a joy to work with. They helped me find the best unit for me at the best price.
Had a great experience opening a storage, Melani went above and beyond to empathize and listen to my current situation setting me up with a good storage I can work with. Thank you again for your service and thank you for being patient and understanding with me.
I been with ps almost 2yeats and mike was awesome and help full
good location, Jeanne and Mike are very good customers service! 5 stars!!!
Very nice facility and staff, but do not be fooled by promos. You will save pennies in the first months compared to the astronomical costs later. They almost doubled the price after 4 months even though initially stated that the rate won't be raised for 6 months, and the average rate increase is under 10%.
I was just at the towing unit and came in and got the best service from Malani and Cathy and I love coming here because of how great the services is I also love Mike he is absolutely amazing he got me a great deal on my unit and the help here was just phenomenal I totally recommend this place because of the great service you get at the front from the ladies Malani and Kathy and Of course Mike who is my absolute favorite thank you guys for the excellent service you guys deserve a raise for sure!!!!
Malani was a great help today . Great service
Malani has the best customer service I’ve had in a long time..public storage has an amazing employee
Malabo is amazing and has great customer service! Very very helpful every time I’ve came by.
Clean and safe location. Friendly and helpful staff, Z has been supe helpful.
WOOOOO!!!!!! Best storage EVER!!!!!!!! I got a climate controlled storage for my collectibles and my life has improved immensely since my old lady stopped nagging at me to clean out the garage. Great prices, and the guys in the office got me exactly what I needed.
Well organized and clean!
Mike need a raise hes an awesome customer service person and loves his job
I never rent storage in my life so I went to visit the Tully location and Mike was there very professional and excellent hospitality love this property
Malani is a very sweet n kind employee someone u want to get to know she has alot of respect n can make u laugh n mikey he is a friendly n respectable person I would recommend this storage n have phone respestion inside not like other storage n u can now open the gate n doors n elevator with your phone n they keep the place clean as well
Miguel and malani good costumer service bueno
Angela and Mike were so helpful and friendly excellent customer service!
Staff is kind and helpful! Mike Z was super awesome . I have used others storages before and none have gone out of their way to help me . This one was super awesome.
Very clean complex and kind crew!
I came in to pay my bill. A young lady named Malani helped me. She was so kind and welcoming. The office was so organized and effective. Thank you for your amazing service!!!
Manager before very helpful I might have missed the storage thank you for your guys's help
Mike and z are amazing
Miky thinks for his customers. He clearly explains to me as how to use the storage and offered me a couple of options. He went extra miles to make my experience a warm and pleasant one.
I wouldn't have took my belongings anywhere else
THANK YOU MALANi & MiKEY !!!! Y’all are the BEST !!!! Knowledgeable, helpful, friendly, Best customer service that we have experienced at any Public Storage.
I recently had to move out of my home last minute and I had a lot of furniture i couldn’t utilize anymore so I decided to stop by the nearest public storage. I was in a pretty bad mood to be honest but when I arrived, but Melani was so kind and inviting I almost forgot why I was mad in the first place. She was very knowledgeable of the unit sizes and recommended me the perfect unit for the amount of stuff I have. She made my first time renting with public storage very pleasant. Everything has been great so far !
Great experience, Malani was amazing she was very helpful and explained everything in detail.
Always getting best experience in this storage unit, very friendly staff David is always helping me out and is very kind
I had an overall great experience renting a unit from this location, the facility is one of the cleanest and well kept I’ve been to and the staff is very friendly and helpful. Erica and the rest of the team helped answer any questions I had and were great on my move out date. One of the best storage facilities in San Jose, I highly recommend this location!!
I was very clueless about navigating the facility but the staff was extremely patient and friendly! It made moving out a lot more enoyabke than expected. I would definitely use this specific location again
Mikey Erica and Cathy where very helpful thru my 6 month rental they always took care of me and always had a great attitude. If I need to rent another storage I definitely will be coming back here.
Nahid and Mike are vary awesome.. and helpful.. keep doing a great job over there y'all!!
Mikey is very helpful!!!
The staff is really friendly and helpful I recommend you coming to this location
miguel kathy and z bueno
The property and the units are very well maintained. The staff is friendly and knowledgeable and is always ready to help by answering your questions. It's a safe place to store your valued treasures!
Mike is awesome! The greatest.
Good service by big Mike I recommend you to visit the facility
Cathy and mike are helpful and nice
Miguel buena persona
The team here is outstanding. Mike, Eli and Elena are really helpful and attentive. I’m happy to be a customer here.
I have been at this Public Storage location for 3 years now and every staff member has been super helpful with me. I recently had a rental price increase and kind of shocked me for the amount. I spoke with Mike and he was able to freeze my original rate for 6 months instead of paying the new increase. He was extremely helpful and assisted me with the price. I really appreciate it, Mike! Thank you, sir! Also, when they experienced a power outage, they could not operate the elevators and some doors remained locked. I came in to grab a few items from my unit and they actually helped me by going through some passage doors to allow me to grab my items in storage. Super helpful staff! Thank you, guys!
Great property! Great customer service from Mike and Z! Highly recommend
Good location and friendly service
Great customer service! They helped me with everyone I needed.
No tienen dónde poner basura
Helpful, courteous. However you need a cylinder lock which they charge you $20 for when you move in. So buy a cylinder lock before you rent.
This team has been nothing but helpful as we have been moving my grandmas items into a storage for transitions between houses. They are super attentive and always willing to help. What has been the best to hear for me is that my grandma feels comfortable to come and be helped without us here since the team has been friendly and has always been willing to help.
I've been with Public Storage since 2014, and Mike, Jeanne, and Kathy were very helpful and friendly. If you need a storage, go talk to these people! :)
Z was quick and very helpful. He definitely made the experience very pleasant during these trying times! Thank you, Z💯
Mike had good customer service
Mike and z are good customer service
Clean, well-maintained and secure storage facility at an affordable price.
Today I went to make a payment because I was late to pay the bills but the manager was I explain to that I was sick and he give me a break to not pay late fees because I always pay on time so he give me that a break I really appreciate what he did for me.
Keelie, the manager, was a great help with getting my storage unit. I was in and out in minutes.
Mike and Z were super helpful and provided great customer service
Absolutely fantastic experience. Very communicative and professional. Mike, Z, and Kathy are super friendly and are always a joy to work with.
Mike and Cathy are great and super helpful!
I just walked to ask questions about storage and mike was there help me to rent the unit and show the easy way to property He was very helpful
Buen servicio gracias a Mikel por su buen trato y servicio
Thanks to the team at Public Storage for going above and beyond with wonderful customer service! Z, Mike and Angela were very helpful with everything from account management to fixing a worn out lock. I am planning to use Public Storage for a long time and will highly recommend you to anyone with storage needs. Thanks again!
Excellent customer service and communication from the property Manager - Z & Relief Manager - Jeanne. Much appreciated!
Mike and his team are amazing! The facility is well kept and very secure. The staff goes above and beyond to remember customers and help with their needs. Highly recommend this facility for storage needs.
Z was very respectful with his customer service made me feel like it's a good place to take me stuff it was very clean and nice it looks like he takes care of this area very well
Convenient and clean storage
Z helped get me set up and was super helpful :). He made sure to explain everything very clearly and get me the best deal for what I needed. The storages are also very secure and air conditioned which was a huge plus.
Z was the property manager he was Very informative and really helpful. Really good place for storage
Stopped in with a friend to update lock. Erica helped us out and had a great personality with wonderful customer service. Thanks Erica.
Z and Kathy were great! Z gave amazing service. Thank you!
Great property. Clean and easy to find my unit
Thank you erica for your help appreciate the cold waters
Great property and works great for our business. Awesome job Z Kathy and team
One of the best spots in San Jose Mike was really friendly and helpful and Nahid was also really helpful and they made things go very smooth. Thank you again. 5 stars
This review is for the management team that very kind, helpful and professional.
The establishment looks nice and organized.
My favorite property out of the 5 I have been renting. People are nice and rent isn't to high compared to other locations. Would recommend above others. Thank you Mikey, Z , Kathy and everyone else for the great service
Mike and Z very helpful people. Definitely would rent again from this place. Staff is super friendly. Thanks again!
Is this Location open on Memorial Day?
I had an amazing experience. Excellent customer service provided by Mike. Totally recommended. These guys are awesome!!
Erica was helping me with my move in and she was excellent at her job, very informative & knowledgeable. She is a nice patient person and I had a great experience. Mike & Z where very nice and my overall experience has been great at this location. Thank you guys
Staff here is friendly & courteous.
Mike and Erica were so helpful. They even helped me setup my app. Thank you for great customer service.
I had a little problem and Mike fixed it quickly and efficiently to my satisfaction. THANKS MIKE 1
When I rented here across the street had some radicals seeing Jesus and coming across the street screaming with a baseball bat. I was cool so I apologized. ?
Is good end reliability storage
Very pleased with the help of customer service, Mike and Z. They made the setup and move so easy on a very stressful day.
My favorite people to see on my weekends as I clean my mom's storage! I heart Public Storage STAFF ESPECIALLY Karla, Keith, Jan, Brandon, Adam & Angelique (mommy) ♡_♡ much thanks Renny Update review 4/7/2021 I still receive fantastic and helpful customer service at this site. Big shout out to Mike, Krystin, Nahid & Kathy - wonderful Folks!
Mike and 2 girls are ausam
Miguel and the rest of the stuff were great. Good customer service.
First time using public storage and I was nervous hearing stories about troublesome issues, HOWEVER I could not have been more please by the people, process and cleanliness of Public Storage at 150 Tully Road and would highly recommend them. I did online checkin but had questions and the front desk staff were exceptionally helpful with directions, guidance and a cart (which required an ID to use it which is reasonable). The space, a 10x10 was clean and ready to go. We provided our own lock and they credited the one booked online. The only issue is with the Public Storage website requiring insurance for online booking. But that is the larger company issue, not this local business’ issue. I could have waited till I got their to decline insurance.
Great team and property. Customer service was very helpful and I will recommend this property. Thank you Z and team!
Good customer service. They are the best
Great customer support getting us all established. We had to move to a new storage unit and the team made it quick and very painless.
Just vacated out unit and got help from the manager Z with closing out my account. Mikey and Kathy were very helpful with my vacate when Z was not in the office. Would definitely recommend renting here.
Good service. Front desk people were cool and helpful.
Muy buen servicio excelente trato al cliente
The customer service was fantastic. They walked me through the facility and let me choose between 3 storage units. They also upgraded the size of my unit due to the lack of units of the size I had requested and at no extra cost to me. (Fantastic) I like that! Great staff very pleasant and accommodating. The Public Storage facility is very well kept and I was pleased with the cleanliness of the facility. I definitely would and will recommend this Public Storage facility "150 TULLY RD, SAN JOSE, CA 95111" Right next to the San Jose Fairgrounds.
Z and Mike are extremely helpful! Recommended!
Wish open later
I went in to the office today to get information on a unit for my future move. The staff that was in the office were amazing ( 2 women and a man). They answered all of my questions and gave me all the information I needed. I have been looking around and I like this property.
Z, Cathy, & Matt — you guys have been so helpful and pleasant to work with! Thank you for all your help, especially you, Z! I appreciate the extra miles and for going above and beyond! My first experience with public storage is easier then I thought. Thank you, all!
I recently moved out of my unit and Krystin, Kathy, & Z were very friendly and helpful. They suggested ideas to help make my move more efficient. They were wonderful!!
I had called in and spoke with a young lady in the office , she was very informative helped x me out with exactly what my needs wher. So when I arrived in the office an hour later this young lady was still their and she did remember our conversation on the phone , she then took care of the rental paper work then explained everything to me again to confirm that we wher on the same page also very helpful and knowledgeable about the business at hand. I thank you again for having such an informative and helpful personal with a ton of knowledge and a great smile. Juan Valdez
Angela made my transition smooth! Very great customer service. I will be a lifetime customer at Public storage for a very long time! Thank you
Good facility, environmental controlled, easy access, and the resonable rates.
best experience ever! Thank you so much Kathy and krystin sweet and so helpful ladies!!
Great customer service at this location especially from Mike & Zee. They are very knowledgeable and helpful. Clean facility. Great location.
Mike and and alana where very helpful saved me from spending money on a locksmith helped me get my unit open
Krystin is wonderful customer service. I got very good service and good price.
I have been renting this public storage unit for over two years. I never had any problem.I decided to move to smaller unit. It took me less than half an hour to get what I needed. Angelo was helping me. I was very happy with her service. I can tell the service, price, and the access to unit is excellent.There is one thing I need to mention that the wall on the outside the unit is wood and this helps to make the unit cooler than the unit that has metal wall. I am really happy to find this storage.
Manager at this location is very nice. He is always very helpful to my mother. She has had storage there for over 2 years. Unit #5041. Thank you.
Krystin went above and beyond with her hospitality. She was very kind and polite. The information she provided was exemplary. Definitely would recommend.
Excellent service fast and easy in and out all employees friendly and proffessional they know their stuff if i could give more than 5 stars i would.
So easy to rent with them!! Great price and great location. Z was so friendly and helpful. Thank You Public Storage!! You are appreciated
I have rented a storage space at this facility for approximately 5 years. This is not the only facility I have used in the past, but it is the only one that has provided services that exceeded my expectations. The entire staff was not only courteous, they also managed to resolve an issue with my unit in a period of hours, rather than the several days I had expected. Kudos to Krystin for her diligence and to the rest of the office staff for exceptional customer service.
We have been renting 2 units here for the past 2 years for work. Last week I received notice that our rates were going up again. I called Joseph the district manager to see if there was anything he could do about and he was great. Not only did he get the increases to be rescinded, he was able to LOWER our rates! Thanks Joseph!
Mike and nahid very helpful I been with the storage almost 2 years no issue always helpfull
My experience with this location was wonderful. I was greeted by A lovely lady Krystin and was guided to my storage by sweet Mikey and both took the time to explain and help me with whatever I needed. The friendliness and kindness of how they both made me feel so comfortable and welcome. Especially during these covid times. Thank you to them both. My move was so hectic but coming into a business with such kind friendly workers makes your day a bit brighter. Thank you for having such a helpful and a caring team Public storage!
Great clean property. Awesome service from Z and Mikey. Thanks guys
I have been using Public Storage since 2014 at this location. Over the years I have downsized and each time the staff were extremely helpful. Recently I had issues with a cancellation at another Public Storage facility and this caused payments issues with my current location. Joseph Ortiz, the District Manager, assisted me to resolve all these issues to ensure that my unit was safe. I can't say enough about the patience, diligence and exceptional service that I received from him. His staff also assisted and under his competent direction I have confidence in the management of this facility. Thank you Joseph and the staff of 150 Tully Road, San Jose.
Great experience working with Jeanne, who was patient with me as I made some last minute decisions and very helpful!
Clean safe and secure. Thank you Z.
Muy buen storage. El personal te ayuda muy bien.
Great place very helpful & friendly thumps up to sandra & mike!
Service is ok. The introductory prices are reasonable. However after public storage for around six months my rent mysteriously went up by $15 for no apparent reason just cuz they wanted to and the hours of access are very restricted. You can only access the facility between 7 a.m. and 6 p.m. Monday through Saturday Sunday hours AR restricted even further. All in all it's a okay storage but I would not rent here again due to the fact that I can't ever get into the place I need to get into it.
Hey I got lost and Mr Mike was my angel!!! He’s the best assistant that I have!! He makes difficulty into a piece of cake! Forever grateful for him and his hospitality. He saved my day! God bless his heart!!
Good value. Bad service. I needed to lock my gate, but it was 6:01 and the manager refused to let me go to my unit. Now my stuff is not protected until the next day. *Edit* - The district manager called me and put on a temporary lock on my unit. I am increasing my rating to 4 stars. *Edit 2* - Down to 1 star. There was a family not wearing masks. I complained to the staff and they said "we can only ask them to wear one." Clearly this location does not follow or care about California laws regarding masks and safety during Covid. Be extra careful when coming to this location.
Good always cleaning helpful if needed
Can't beat it!. I was stuck having to move and couldn't fit all my things in my car. Public storage helped me out. especially the $1 for 1st no. permotion. . Thank You Public Storage
Very helpful the manager I forget his name but he was very very helpful and very nice he went over everything with me and the place is nice and clean thank you very much for helping me
Z the manager was super helpful, informative, and very professional.
Muy profesional en el servicio
Great fast friendly service! Z is the man yall go see him if you need storage. We were able to see our new storage and fill out the paper work in about 20 mins. 1st month free better jump on it!
Nice place to rent a unit. Took advantage of the dollar promo and got an upstairs unit. Z and team is keeping the grounds clean and move in was fast and easy.
Great storage facility and very helpful staff both on the initial move-in and later drop-offs. Mike, Kathy, and Eli are all very professional and there to help. All in all a well run facility and glad we selected this location.
I been here 2016 Great service
The entire team is awesome thank you Eli for your help today.
Clean and convenient, but it needs extended hours.
Eli and Mike were awesome! I now have two storage units at this location and it is by far the best Public Storage that I have rented from! They were friendly, efficient, and made me feel very welcome. This is the type cf customer service that lets you know that you made the right choice!
Mike is very rude and unprofessional. He wanted us to leave our storage unit unlocked because it was 5:06 and he lied saying it was 5:15 it’s too late to go up and to come back tomorrow but we love two hours away. We recently moved and came down to take our stuff but we took longer cause of uhaul delayed us so we weren’t able to be here earlier. If it wasn’t for Kathy letting us go back up we would have lost our stuff. She even said “I can’t use my code to go up but I can use his” who is this “his code” was she talking about mike? You mean this guy could’ve just use his code and let us go up quick to lock our gate but instead bolted off and walked away form us? Never again will I use or recommend other to use this place or any public storage unit.
Great service good attitude
DESTINY was awesome! She helped my boyfriend and I right away with no hesitation (= . She helped me fill out my rental app online. I totally recommend all customers and future customers to Destiny !! THANK YOU DESTINY ☆☆☆☆☆
Cathy helped me get my lock drilled out and new lock
Erica and Joseph was really helpful during this stressful move
Vanessa Thank you for the tour of the facility and help with the whole process. Great customer service!
I’m the first time user of any storage unit , Destiny helped me get the right one based on my need . She also helped me show the place before signing , which is beyond her call of duty at the time around 5:40 pm . Nahid helped me find the shortest route by going from the back . Both are exceptional. Facility is also wonderful, overall very good experience.
Recently rented the storage unit here. Very pleased with stuff everyone is nice and friendly and helpful when needed. Thank you guys.
Customer service is great. Destiny and Alana took care of me and they are a pleasure to work with and answered all of my questions patiently. This is my first month here, so no comment on the change in monthly rent rent.
Erica and Destiny where very helpful and stayed after hours and still helped me 😁 very nice
Destiny was really great and helpful. Thank you.
Joseph and Destiny are extremely nice people that I have not met. Both of them talk with approach way. They make my day. Recommend rent storage here. Make your life easier.
Mike have the best customer service
all around great place with only one thing that's not so great, it has limited hours...they close at 6 PM. otherwise people are friendly, rates beat any other locations in the area. no problems, so I'm happy here.
Muy bueno pero tiene un defecto hay un porton inservible desde hace mucho tiempo .por lo demas exelente
I was in office this morning, Vanessa and Mike were excellent sales people. When I left didn't realize I had left my cell phone I was calling every where to see where i left my phone then I called public storage, and the manager Erika who's also excellent said my phone wàs there. I give 10 stars to this location
I just love all them ladies. They are so helpful. I Hope they have a happy new year.
The team is really working Good
Kathy she was very good and helpful.
I'm super surprised to see all these 5 star reviews. The experience over all is clean, mainly professional friendly people, and low move-in prices. But I was shocked to be beratted and antagonized for over 15 min the first time I arrived there -- at 5:20 knowing they closed at 6pm (the website says to be sure and arrive by 5:30 because it knows that capable professionals will get you into your unit fast), the big guy insisted we had to be shown the unit first, spending over 20 minutes sauntering way into the back of the building and chastising us the whole way over and over and over and over and over and over and over blah blah blah.... I finally told him and the arrogant coworker to please just let us get our stuff into our PRE-REGISTERED unit. By now it's 20 min to 6pm and they tried to tell us the carts were no longer available. Look, where I'm from if you close at 6pm that means you stop letting people in, it doesn't mean you get to run home and polish off your cousin's left over pizza before he gets home. And if you don't like your job, why are you there? You treated us like we were your biggest problem. Try being unemployed and let me know how many people you find to control, chastise and antagonize. I'm sick of PS trying so hard to make sure the homeless don't live in their spaces that they end up forgetting what their business is.
Don't like the hours of getting to your storage, too short of hours access to get in , do not rent here !!!
Me and dad came in to rent and mike was awesome
Erica was great !! Thank you for helping us with the transition of units.
Great experience. Great customer service. Really nice people. Thanks for everything Erica!
Erica and Mike the are nice people and great customer service.
Nahid has great customer service and does her job great!
Cindy is awesome. Met her when I first moved in and what a sweetheart. Excellent service and a really clean facility. She got me out of a jam when I lost my key and needed to get some important documents for employment. THANK YOU SO MUCH CINDY !!!!!! You saved the day and I got the job :-)))
Rates are good and security is good
Gracia Amigo Erica for your customer service. Your team is great.
The Customer service is great and thank you team. Érica is helpful
Kathy was Amazing!, and helped me out with everything! Fast and Easy! Definitely recommend coming here.
Erica and team were Awesome. Thanks for your customer service.
Cindy Powers is the person who was helping me to signed up ! She was very helpful, kind and nice to me, thank you for a great customer service!
Erica and mike gave Excellent service. Especially Erica.
CINDY POWERS has great customer service gave me good price on storage and I like the way she talks to her costumers, she greeted me when I walked and she was really nice I also liked that she was SUPER friendly.
I am so happy with Cindy Powers excellent service and positive attitude. She is so helpful and always cleaning y. I look very nice. She went out of her way to help when my lock broke . Very pleased.
Cindy and Mike treat me very special and always have and I think there's some of the best employees who have I appreciate them and your service thank you Judy okay
Mike, Cindy, Margaret, and Kathy are so incredibly helpful and friendly every time I go in! I wish every place was this professional and friendly!
Very clean facility. Super friendly staff, i enjoyed the rental process with cyndy! She was extremely informative, and efficient with guiding me to the answers i needed!
Clean and nice.
Erica and her team are awesome!!!!!
I'll like to thank Cindy Powers for always making me feel at home🙏
We had the BEST customer service from Kathy & Cindy! They were very attentive to my Mom’s needs and were so thoughtful!!! They even provided cold water to my Mom during the hot day. Thank you so much!
Excellent customer service, Cindy has great enthusiasm, makes visits and any questions are answered politely, she is great!!!!
Cindy was such a help ! It was quick and easy explaining & even easier making our way to and from the unit.
Erica & Mike are great they went the entra mile to help me sort out a billing issue. I really appreciate it!!! 🤩🤩🤩
Poeple before you rent a space at this particular facility, please read the terms of your lease before you sign any paperwork because the staff tell one thing and after they hook you'll experience fees and monthly primium hikes. Don't sign anything until you know 100% what what your terms are. Good luck......!
Best service, fast and reliable with decent price for a public storage, Cindy Powers was helping me and she was really kind, professional with all the detail assistances. Will definitely recommend for friends and family
This facility was very clean! Cindy Powers, the rep that helped me, went above and beyond what was necessary to assist me with a promo price that I'd found on line, but didn't want to show up in the system once I was in the office. She was able to get everything fixed and processed very quickly. Thanks, Cindy, for all your help!!
I had a really positive experience with storage expert Erica at this location on 09/29/19. She was really kind and caring. After having a very difficult week moving, her kind disposition felt like a breath of fresh air. She found the perfect storage for us at an excellent price!!! We are paying only 1/3 of what we were quoted at another storage co. Overall, excellent service and pricing.
Kathy took the time to show me options that would best fit my needs. Fast and easy transaction! Definitely recommend.
Erica is awesome very polite and helpful!
Thank you Cindy for all your help. Believe it or not, you were the only good experience I had yesterday. After I left your location I actually broke my finger and ended up in the emergency room. I am typing with one hand and making sure your bosses know that people like you are priceless. I could concentrate on all the negative that happened to me yesterday but after meeting you I choose to embrace the positive, professional and timely experience I had with you. We need more people like you in the world. THANK YOU
If making a pmt for absent storage owner how can you find out how much to pay over the phone when all you get is recording ? Also. I only have name and unit # is that enough?
Cindy, Cindy, Cindy! Extremely helpful all around. This worker went above and beyond to help us check out different spaces for just the right cause. She toured us around making sure that we felt comfortable with the spaces being rented out. Over all Cindy was very accommodating. Anyone that plans to rent a space out, WE would highly recommend CINDY to go too. Because everyone else at the counter seemed uninterested in helping clients out.
Mike gave me an experience to set up.
Doing business at that location was great cindy powers was fabulous you should make her the property manager
Good management, this place is always clean and well maintained. The team is friendly and respectful. Only problem is it usually has a non-working door ( there is always a backup)
Amazing service.. Erica was very helpful in assisting me.
Cindy and Sherry were so helpful and kind they showed me how to get to my unit and answered all my questions. Very nice place
Staff was super helpful and friendly! I would recommend to anyone looking for a place and they answered all my questions.
Erica was very helpful and had a great positive attitude. I look forward to recommending this storage facility to other potential clients
Erica, Lorena and her team help my friend and I out with a space. They customer service is incredible.
I got say that Cindy powers is the best she nice person ever she has respect for everyone and she help me out a lot i love her help she help everyone with good manners the only thing i got to say that she the best you guys
Went in today to pay in account and my Interaction was very convenient and Erica was helpful. Thank you.
Had a wonderful experience with Cindy she showed me my unit she explain the whole process she knew the property well she was excellent Pay raise
We had trouble with our code which wasn’t working at all on our very first visit. Cathy & Cindy were awesome and accommodated us right away and were able to fix and test our code for us right away. Thanks to those 2 ladies!!!
Cindy powers was great she explained everything to us and assured us that the unit I reserved will be big enough to store the items we had she was pleasant professional and made us feel welcome. She is a public storage all star.
Customer service Was awsome Cindy helped me with a smile and got me in and out quick.i would rate her customer service a 5 alone .thanks public storage
For my husband looking better price
What made this a 5 star rating was Cindy! She was very helpful to me and guiding me through the steps to move stuff into the storage unit! She is amazing!!!!
Cindy mike they’re great help very helpful very nice they need a promotion
Mike helped me out a ton and was very friendly!
Cindy was the best help ever at the Tully Road location. She went above and beyond for customer service and helped locate a cart when there were none available. She's truly a great employee! Thank you Cindy.
Came here Sunday and had a wonderful experience. I was having a couple of difficulties on my end but Cindy was such a sweetheart and helped me through the entire process. She was very polite and helpful and so full of spirt. Thank you so much Cindy.
Great customer service by Ericka! All my question answered and help me with everything.
Cindy was a great help help with all of the thing that I needed
Cynthia is absolutely amazing! Not only is she the only one who answers the phone it seems, but once again yesterday, July 29, 2019 saved the day again! I had lost my glasses the night before and was unsure if they'd be found. Despite calling first thing 8am & speaking with a live person I got a recording & left 2 messages asking for someone to please call me ASAP. When I heard from no one I assumed my glasses that I wear daily were gone & I'd have to purchase a new pair. Then suddenly about 10min after 10am my phone rings and it's Cynthia. She told me she just started at 10am and was listening to all the messages that had been left and immediately apologized for the fact that no one had returned my call until then. She assured me she would call me back within the hour & was personally going to go look for them along the way from my unit to the Big garage. True to her word Cynthia not only called me back within the hour but FOUND MY GLASSES & the bottle of soda I had left behind. Cynthia said she threw the soda away but my glasses were up front whenever I was able to pick them up. I told Cynthia that I work in Palo Alto and don't get off until 5:30pm so it may not be until this weekend even though I needed them desperately. Cynthia assured me that when I was able to get down there my glasses would be waiting for me. I told her once again how she rocks & is amazing!! Had Cynthia not returned my call, I would be moving my storage to another place...my business will stay for now with Public Storage only because of Cynthia!!
Cindy Powers processed my rental. She was very knowledgeable, helpful, and patient. I ended up renting a 10x30 unit and glad I did with Cindy. She was so professional, I thought she was the property manager. I would definitely rent from her again.
My visit to this public storage was the best experience I’ve had with storage places Cindy who helped me was very knowledgeable and helpful very professional and a speedy process ask for Cindy if you go to this location made for a very pleasant experience.
Was greeted with a smile by Cindy! She was quick, professional, and was very willing to show me a few storage units to fit my needs. This is my first experience with a storage unit and it was a great experience! Would definitely be recommending Public Storage to family and friends
Cindy knows about the importance of customer service & their needs by always having a great outlook of this property by maintaining a nice facility & clean bathrooms.Which in many cases is not even of importance in some fine restaurants I think we’ve all been witness to.
My visit with public storage couldn’t have been any better! Cindy was the most helpful person I could’ve asked for. She went above and beyond her job duty. I appreciate it so much. As well Erica helped me with a better deal and help me save money
Kathy & Cindy are great. They know all of their locations well. We were looking for climate-controlled storage, which they have at this location (150 Tully Rd, San Jose). This location is large and also has enclosed car storage and a three-story climate controlled building with various sized units. Kathy & Cindy very efficient and professional (and quick) We got the unit we were looking for, and were finished in no time! :)
Margaret and Cindy were very nice and very professional, Cindy was training Margaret and I loved how they worked together. They both made me feel comfortable and safe with leaving my stuff at the site. I loved their customer service and I will be recommending my friends and family there.
Cindy was the best very helpful
We booked online and got a great deal, but what really sold us was the great service we received from Cindy. She was open and honest about the property, temperatures, rates, showed us several units on various floors with a smile and positive attitude - she made us feel very welcome and that we were in good hands. Knowing there are people like her working at this location, confirmed we wanted to be here! Erica was also very friendly and helpful.
Cindy was fast, professional and helpfull. She called in a minute after my online reservation reservation. I was there in 30 minutes after that. All registration and tour done very quick.
Mike Cindy Erica so awesome helpful and professional thank you so much guys
Cindy was great. she greeted me as soon as I walked in with a smile. She was nice and walked me through the whole processes thoroughly and showed me the best storage option for me.
Very happy with my experience at Public Storage. Booked a unit online, walked in the next day, and was moving my stuff in within the hour. Very helpful and friendly staff made the experience a breeze. My only complaint is that I was surprised to learn that their golf cart to tour the facility is broken down.
Erica showed where to put our stuff helped out with the cart and was a lovely person.great customer service
Beware. Public storage seems like the most affordable option, until you read the fine print. They will raise your rent above the level of nearby storage unit places a couple months after you’re comfortably moved in, despite a contract. I called this location asking why and what services were increasing (having called in to report someone smoking heroin inside the main storage area to no response), and the ladies I spoke with had no information, saying only that there are rent increases after 6 months and a year. Beware and avoid this corporate driven model.
I was very stressed out about everything that was going on in my life. Cindy was amazing and really walked me through everything. I appreciate her helping me. And definitely felt more comfortable about leaving my belongings. Thank you Cindy
Great service very nice helpful just wish they could of had the golf cart fixed because of the long walk but over all no complaints highly recommended thank you Erica for your help.!
Mike gave me great customer service he attended me fast after a long day at work
The team Erica, Cindy, Lorena and Mike gave great customer service. Cindy is alway out in the parking lot keeping it up, Erica leads the team, Mike and Lorena continue to smile as they great.
Cindy , Lorena and Erica where great they were so halpful and kind !! I would recommend my fam and amigos. Thank you all.
Had a great quick experience from the start! Margaret and Erica were amazing, they really took care of all my needs. They answered all the questions I had and more before I even had a chance to ask. They’re customer service skills are nothing below great! I recommend this storage for sure, plus the price of the units are amazing.
Since they changed closing hours and opening hours to such small windows it has made it difficult to stay as a customer. Although the staff is very friendly the hours forced me to find new service.
Cindy excellent customer service
All great people working at this location. Nahid broke down the overall process very easily covering everything in detail. She also made the effort to form a friendship and meaningful connection. Erika was very nice and knew exactly what she was doing, also gave great life advice when I decided to open up about life situations.
Lorena had all the information cover, was really nice very helpful.
Lilliana was helpful in trying to set up online account to makes payments. Thank you!
They have rats. They have lots of dirt. They have bankers hours. They close at 6:00pm (those are the extended summer hours. Some of the staff are eager to help others are not. I'm pretty much done. I'm
Thank you Lorena and Erica helped my family with my move .
Cindy was super friendly and helpful. I really appreciated all her help. She walked me to a few locations to show me physically the difference in sizes ( alot of walking)... thank you Cindy
Erica and the ladies were very helpful and knowledgeable with all the rates based on my needs!
Awesome. Have stored w these guys for over a year now. Staff is really helpful and always keeping me updated on my payments. Mike the manager really went out of his way to help when I needed it and I appreciated that.
Been there today to claim a space! Syndy and Mike were pretty helpful to get me a good Memorial day deal. Also Syndy explained everything very well as it was my first experience renting a storage space :)
Excellent customer service...
Antonia, Her Customer service skills were absolutely amazing. She was very personable and professional. She was very helpful and explained everything in a clear and concise manner. She was able to answer all my questions and eased away any stress I was feeling. I personally feel that this young lady should be rewarded as employee of the month if not Year for going above and beyond. Thank you, thank you, thank you Antonia, know that you are awesome! You really made my day.
lorena and the crew where fantastic! Excellent customer service and Lorena showed my family and I storages. Antonia she’s great as well!
Stopped in at 150 and the ladies were very helpful finding us a location that work great for me. Thanks Cindy, Erica and Lorena.
Thank you Erica and Lorena for your help today.
Customer service here is a perfect 10. Mile, Erica, Cindy, Lorena and the team were wonderful.
Kathy, Mike, Cindy and Erica were fantastic and gave great customer service. Thank you all for helping finding the best size at a great price.
Antonia was absolutely amazing. She was very helpful and explained everything and answered all questions we had . Walked us they each step and was very patient after a long day of moving. This girl needs a raise!
The new Pm, Kathy and team were the bomb. Thanks for your help today. They were able to find me a bigger space for a better price. Thanks Antonia, Mike, Erica, Cindy & Michelle. They were the bomb!
I just got my space and my service was great. The lady was helpfull
I went to rent a unit at this facility.all the employes was very helpful from mike michelle erica cindy they are awesome.i do recommend to every body
Michelle and Mike have me great service today
Q. Why would anybody take time to review a storage facility? A. Cindy, Erica, Mike, Kathy and the team at Public Storage are THAT good. Welcoming helpful people at a clean facility. What more could you want?
Michelle is awesome
Smooth and easy process!
Cindy was very helpful and offered me great customer service and even went so far as to lend me her jumper cables. All the ladies in the office were more than friendly and greatly helped me out. If you’re interested in a public storage unit I’d recommend this location due to the great staff that work here.
Michelle helped my familia with the move in.
Michelle&mike are awesome Good customer service
Mike Michelle and Jane and the whole staff they are great people n they have great service
Customer service from Michelle, Cindy & Jeanne was excellent! 😊
Cindy and michelle were the bomb 10 stars
Great customer service, Erica and Cindy accommodated my family on a complex rental, they were able to get us setup with a unit the same day!
Very friendly went beyond there way to find the perfect storage for me
Erica, Michelle, Mike, Antonia and team have give me great customer service. They offered Autopay, but I prefer to pay in person to stop in the office.
Lorena And tema are helpful.
Mike es good
All public storage is very expressive
Destiny, Kathy, & Erica are awesome! Super friendly and willing to take the time to help you out. Highly recommend this facility! A+ !!!
Thank you Michelle and Erica for your help with my mve in today.
Very Easy to get too 👍 CLEAN AND SAFE💪😎
Great place for storage
Thanks Nate and Nahid. You were able to turn a negative, ZERO STAR first impression into a FIVE STAR experience.
Antonia, is awesome and was able to get my storage in a very quick like manner. Above and Beyond customer service!
Location was very easy to find, and quite accessible. When setting up our rental we were assisted by Antonia, who was absolutely wonderful. Antonia did a great job explaining everything thoroughly, and then escorted us to our unit. We were very happy with our service, and thought the site itself was clean, organized, and well maintained.
I’ve been coming to this storage in San Jose since September and I’ve been nothing but satisfied with the customer service storage space I’m utilizing 💯🤘🏼
Love this place except the storage keeps going up every year
Should be called public sketchy. Wouldn't want my wife or girlfriend going there alone. Clean that place up a little .
Good location and helpful staff
Victoria..Antonia and Mike , we're all warm and inviting. They we're helpful. They were awesome!.
Antonia was a great help. Made everything simple and easy to understand thank you Antonia
Samantha was great. Very professional even when customers were upset about the gate and elevator being down! Explained everything thoroughly for me. Thank you samanths! 10 stars if i could
Service was great
Samantha, Victoria and Mike are good people
Very friendly staff down to earth people person clean well maintained facilities thank you VICTORIA!
Large storage unit and clean,only down fall close at 6pm
Nice and Clean
ATTENTION! Things To Be Aware Of About This Facility! I recently rented two storage spaces at this Public Storage location. It wasn't until after I had rented the units and began moving things in that I fully realized some of the downsides about the way this property operates. Some examples: 1) Short Access Hours - This facility only allows you access to your unit for 8 1/2 hours on weekdays and only 7 1/2 hours on weekends. That's right.... they're open the least hours on the days people are most likely to be moving, etc. 2) If you require the use of the bathroom or a moving cart, the procedure is to go to the front office and exchange your I.D. for a key to the cart or restroom. The important thing to consider is that if you had a unit in the rear of the building (where the larger spaces are), and since the middle of the building is not accessible unless you have a storage unit there, you are therefore required to: a) walk all the way around the building perimeter through the gates b) exchange the key for your I.D. c) walk all the way through the gates around the building again d) use the restroom e) walk back AGAIN to return the key for your I.D., and f) walk around AGAIN to resume your moving. The entire process can take as long as 15+ minutes.... which eats significantly into the short time they allow you access to your storage unit. 3) Speaking of the large hangar area in the back of the building where the largest units are, there is no truck parking inside the hangar. Even though this is where the units are so large that you'd need a truck to fill them in a reasonable timeframe (especially considering how short their operating hours are) and the door itself is tall and wide clearly meant to accommodate vehicles larger than regular vehicles, you're not allowed to park a truck there. You are expected to instead park along the side of the building and shuttle all your belongings between the storage unit and the truck via a sizeable hallway. And how close you can park to the door outside depends entirely on no one else parking there. In short, the inconvenience of storing belongings there as well as the short operating hours resulted in our recent move taking as long as 4x as long as it would have taken if we had long access hours to get it all done. I missed two days of work because of how much longer my move took. I will not be using this facility again and if I'd read a review like this, I would not have rented the unit in the first place. It did however teach me a very valuable lesson about renting a storage space in the future. Pay special attention to the layout and access hours of the facility as they vary from location to location since they're privately owned. Longer access hours can save you significant time and money!
I had a bigger unit so I needed to down size...and the nice lady there in the office was able to help me out and getting a smaller unit!! Very helpful and friendly Thanks
First time Renting a Storage Unit, Sandra V. was very helpful, she has great Customer Service and helped me with Everything I needed. I would recommend this Storage Place!! Also Very Welcoming when I walked in the door!!
The whole team is fabulous
Do we have access to our units on holidays. Like 4th of July or Thanksgiving?
My friend has been a customer with public storage over 10 years at Capitol Express way. The manager, Mike always provided good customer service. And I was referred by my friend at public storage. I chose 150 Tully rd location. And I was assisted my Sandra. She always giving me a welcome and assists me every time that I need help and along with other staffs. I recommend friends and family to public storage, specifically this location.
Much better than many other similar businesses out there. Thank you
I definitely loved the service at this location ! Everyone is amazing and helpful ! Ps . Nate helped us out ! Thank you 🙏
Brian Vandiver was a great help to me yesterday in helping to open a stuck lock! Thanks for your help, Brian!! 6/13/18: Employee Mike was very kind to accompany me to my locker and help me with the lock. Because I don't feel especially safe in the area my locker is located, Mike agreed to come with me and I appreciate his help!
Not much to say
Excellent customer service from Antonia. She was very kind and helpful. Great at her job.
Nate was Great!
Had a storage unit here beginning in 2015. Moved out about 3 weeks ago. The hours changed to where I could.not even go there. They close at 6 on weekdays and 5 on weekends. The last few times i was there the same trash was in the elevator and the hallways from Wednesday to Sunday. A few months ago someone had taken a dump in the corner by my unit. About a week before that I went to wash my hands in the restroom and the restroom was full of trash, the toilet was full of whatever and there a HUGE pile of poop beside the toilet. Before this visit, it was difficult to get into the bathroom due to the homeless people bathing in the sink. I would not recommend this Public Storage to my worst enemy.
Nate, Mike, Victoria, and Destiny were all amazing and so helpful outstanding teamwork !! Great to have been helped by all of them ! Thank you guys so much !!
Sandra was amazing! She helped us out and she had a very positive attitude. She well explained all of the procedures. Loved working with her.
Sandra was amazing!! So helpful and explained everything very clearly!
Victoria is very professional and helpful, she took the time out to show us the different units and allowed us to decide what would work best for us . We had a great experience! Sincerely, C. Acosta
Last year, I went to this place to rent a storage space. The reason was because I was in a moving process from one city to another. This place was near my real home in San Jose. Travel time was shorter than ever. My off campus home was my old place for college. The contracts and agreements were straightforward. I pay the fees by cash. The storage space I decided was enough to fit all of my stuff. There were bugs living in my storage space. Bugs were harmless to my stuff. Moving out of my storage space was not an issue. I was all set. The moving out process were easy and quick. In addition, the moving process was straightforward. One issue I had with this place was one of the workers. That is right. One of the workers was Hispanic. The Hispanic worker is a female and a young generation. I talked to her via phone call. I asked her when can I receive my lock cylindrical replacement. She responded and said she had no idea what I was talking. Later on, I received a phone call and said that my lock cylindrical replacement is ready to pick up. Victoria was another worker who called me. The other worker I called lied to me. Oh my goodness! I had to thank Victoria for telling me the truth. I thought I will never get a lock cylindrical replacement ever again. What happened to my storage space was that the lock cylindrical was jammed. I was unable to get inside my storage space. So, I had to get a new one and pay it with cash. The new lock cylindrical worked and I gained access to my storage space. Yay! By the looks of it, I took off one star for the female Hispanic worker lying to me. Never ever lie to your customer. That gives a bad customer experience. Lying to a customer can get a worker in trouble when the phone line was traced and the complaint was made. One suggestion to this place is retraining workers to tell the truth rather than telling the lies to customers. Other than that, I got what I wanted and everything was okay.
Antonia was amazing answered all are questions from beging to end very polite told us all are info we needed let is know all the details all around excellent customer service from her but the other girl front desk samantha was rude just inpatient to go home if you don't like your job then you shouldn't be there we rented 2 carts with me and my friends ID she let us know we had 10 mins left when we went to get our IDs the doors were locked. I would move to a different facility if it wasn't for Antonia.
Antonia was she was very productive and helping us and asking questions of everything we had to everything I answered and very polite
Very good customer service came to pay my bill and Mike helped me out real fast and the info i lost he was able to regive to me.
I’m looking for a storage for next month and I went in and Lilliana was super helpful in giving me the information I needed. I will definitely be coming back when I’m ready to rent , thanks again Lilliana!
I've been a customer here for over a year, but things have started going downhill since they changed the hours. For example, today, I tried to call in and apparently they are having phone problems and the employee was getting frustrated and actually hung up on me a couple times after being surprisingly rude for something that was not my fault. I understand having tech issues, but growing impatient and hanging up on people early just to make them call back over and over is not okay. The lady on the phone tried to pretend that she was getting cut off, but it was clear that she was hanging up the phone and it wasn't just a technological issue. I don't know if she didn't realize I was already a customer, but even if I was just a prospective customer, this is just wrong. I will be going in later today to close my account once and for all. I am not at all surprised by the review posted just before me, in fact I heard about the incident being gossiped about by the employees. Wrong, just wrong....
Antonia very helpful showed me different units and help me pick the correct unit for my needs and was very helpful and explaining everything very clearly to me I really appreciate that okay
Antonia was very helpful and awesome!
Awesome customer service
Very great customer service with Antonia, very funny and she is awesome at her job i felt very comfortable with all the information she gave to me.
Samantha was a great help help with our confirmation today. She gave us our tour and explained wvwrything
Antonia was very patient and very kind there should be more people like her.
Lilliana was great!!
Yesterday I talked to the reception desk, I told her I have one plastic bag of trash, if I can please put it in they private garbage container. the Lady said NO!!! I no where to put She send me e mail $75. Charge in my acct? I took a picture...
I talked to one of the reception desk yesterday, about one plastic bag of garbage, I asked if I can leave it next to my door. She said NO!!! I have to think where can I put it. After one hour I received e mail, $75.00 charged from my account. I'm a customer for 15 years. Thanks Erlinda
what is the earliest time i can take stuff i already have a storage
Smells lick pee all over the place
Overall very expensive horrible service and they take your license to use the carts.
Antonia was awesome today helping me rent a space for my move! Super friendly and professional!
Great customer service. Daniel was really patient and super helpful.
Great customer service service surved right Antonia and property manager was really helpful as well Thank you public storage
Thank you great service
Antonia was very helpful from the moment that we walked in. She was very accomadating with me and my fear of elevators & took us through the stairs with no complaints. There was never an awkward moment & it felt like we were old friends although we had just met within the hour. She also made the mounds of information for the storage unit very easy to understand. If you come to this location deff have Antonia help you!
Outstanding customer service. Nahid did an excellent job with the tour and setting up my account. Super clean facility... actually the best storage facility I've seen!
Excellent customer service from Antonia. Got a unit very close to the exit, which is a plus.
Lilliana was super helpful and kind and helped make a stressful day of moving easier.
This is a very unprofessional business. My husbands and I just want to move out, so we tried to give our phone cases to the homeless people across the street, we have huge amount of phone case value $100,000, we went there two times to give it away. First time is two months ago, we push the cart across the street, the people who worked in the storage didn’t stopped us, didn’t inform us they don’t allow their cart go across the street. So the second time we went there to give away the rest phone cases to the homeless people across the street, we still borrowed their cart to carry the phone case across the street. This time, three people chase us, and grasp the handle of the cart, try to get it back brutally, and yelling to us very ugly, try to get the cart back by brutally force. My husband and I don’t know what happen, we gave the phone case away, it is just because we try to move out ASAP. My husband try to get the cart back and he try to push the fat ugly girl who call herself manager away. The fat ugly woman strongly hold the cart tried to get it by brutally force. We insist take the cart into the elevator and try to finish the moving. After we get off the elevator, we found they changed the password, we were forbidden to get back to out storage room to finish the moving. My husbands go back to the office beg them make the password work. I told them nicely, all we want is to move out ASAP. The yelling at us ask us leave, and they put the district manager on the phone, told us we were evicted. We said all we tried to do is move out ASAP, you don’t need evict us at all, just make the password work, we have to drive 7 hours back to Las Vegas tomorrow for an important business meeting. The extremely fat ugly manager yelled loudly again and again, she don’t care. An ugly short black woman who work there suddenly ran to the cart, use brutally force to get the cart back. My husband tried to push her away to protect the cart. Later, they called the police. This time the short white police is very stupid, he think the ugly fat brutal woman is right, she can take the cart by brutally force because the cart belongs to them. Actually by law, if a business rent something to people verbally, they don’t have right to get it back by force, they need sue to get it back, or they can tell politely. The stupid police give my headband a ticket said the brutal ugly fat manager put charge on him. This business totally mess up, they don’t know the law, they use brutal force to deal with their customer, even insult we tried to steal the cart. My husband and I get so much hurt, we are going to do press release to let more people know, and to avoiding more people get brutally service and we are going to report the stupid policeman to his boss, also we will hire lawyer to sue their business to compensate our time and lost. Avoid this company, they are really brutal.
Victoria and Lilliana were very friendly and helpful. The process was professional and efficient.
Have homeless living onsite
Antonia is a great worker and very friendly. I appreciate everything she has done for us . Great customer service =]
So Antonia was a great and nice employee showed me bout 5 units until found the one I liked she did a great job. This place is very clean and lights work not like my other public storage and it was cheaper to I had a 5x5 for bout 100 buck and here I got a 7.7 x5 for same price
Nahid was friendly with superior customer service and offered me all the solutions with my lease. Thank you for a positive experience.
Prices well below average, locked and gated facility. Put plastic cartons on bottom, cardboard on to because no storage facility is completely rodent free. However they do everything possible to abate any potential problem. Personnel on hand 24/7 however posted access times are a little short.. Definitely not good if you are looking for evening access. But the people are very nice, even helpful.. A rarity in the storage industry. Later hours for access would give them a 5.
Antonia was amazing helping me get a storage for my first time! Great customer service! Recommended!!!’
Good job Antonia
Thank you Samantha for your expert assistance! I liked the cleanliness and LOVE the security! Very good monthly rate for my storage needs.
They left the front without giving back id.
Victoria and Lilliana were very helpful when coming back to storage!
Reserved a unit online & the next day Fatima pulled it up for me, showed me the unit & made quick work of the paperwork I was out in about 20-25 minutes. I got to say hello to Victoria (Manager), Robby was out helping another customer. Thanks Everyone, Great job!
Lilliana was a great help. We found the perfect storage spot with detailed info she provided. Great job!
Great price for $45 month for a 5x5 unit when you reserve online and your first month only $25 recommend this place
lilianna was amazing
Lilliana did an amazing Job!
Elizabeth and Victoria are awsome!!!!! Amazing customer service. Second time customer and love it
Nice indoor facility
Elizabeth is awesome!! She was VERY helpful & sweet. She is definitely an asset to the company! We look forward to coming back to the wonderful help & amazing promos.
My experience was nice with all the employees working there especial with Bertha Thankyou everyone.
Lilliana was very polite and helpful. Very clear and thorough on her intro to the space.
Just changed their times so if you work a day time job, you can't make it to your storage unit during the week! 9:30-6... I work half an hour away in traffic. I originally signed up with them because they were 8 to 8 since the one I really wanted had fasely been listed on their website as 8 am - 930 pm. The people who work at the facilities are nice or else I'd give them 1*. This company needs to realize that some people actually need to access their storage unit during the week! Why not shut down mid day from 10 am - 4 pm and be open 6-10 & 4- 8 or 9 pm if you want to save time and money.
Samantha was a awesome person who help me and my dad
I Love This location so much and Victoria is the greatest. I stingly and highly believe that if she leaves, this place will not go well and thats a fact.
The location is clean and the staff was efficient, especially Tom, who was friendly and helped us solve a unique problem associated with moving. Lilliana was nice too!
Nahid was very helpful and the facility was great!
Elizabeth awsome woman!!! 😇😇
Everyone here has been great. We had a great experience.
Thanks to Victoria for being so nice and friendly. She provided excellent customer service and the office was very well kept. I also noticed in the small time in the office that she knows her customers very well because she greeted everyone without getting overwhelmed. Great employee Public Storage. I will come back to rent during September.
A very good storage place and the staff are very friendly.
Rented a space here for 4 years and never had any problems. Staff was always very helpful and address any concerns or questions. Definitely will use them again for my storage needs. 😊
The staff are helpful and try to put you in a storage that will fit your needs, they even give you a courtesy call to make sure you are satisfied with the unit you are given
Not bad place.
My experience at Public Storage off Tully Road was very good. Elizabeth the woman that did my paperwork was respectful, and helped me understand everything I needed to know about getting my storage unit as well as all my responsibilities.
Cold and dark
I've been helping someone with storage lockers here. Seems like a really good place with safe indoor climate controlled units as well as lots of outdoor storage as well. Free usage of rolling carts to get to and from your truck to the unit. They also sell boxes, tape, etc
great prices and selections
Alicia helped me with what was best for my needs. Excellent customer service and I appreciate her perfessionalism. Great sense of humor. Thank you for making it a better day!!!
Lilliana was very kind and helpful,she helped us find the right space.
It is super clean and safe here.
I came to public storage to inquire about a storage for my daughter and I was helped by Victoria. She was very attentive to detail in what i needed and showed me a space that would be perfect. I was only shopping around for prices and I felt this was the perfect place for my daughter to come and store her items. Thank you Victoria for your time.
Eh sido cliente en esta propiedad por varios años y me gusta como son amables las muchachas en la oficina. Nahid, Victoria, y Gabby siempre me han ayudado con mis preguntas. Gracias
Great place very convienent
Secure, high quality storage facility. Everything looks brand new still, and I feel their standards of safety are high. There are sprinklers lining the ceilings, cameras everywhere, and codes required to get in/out of each door and even each use of the elevators. However, the clients that use the facilities leave their garbage everywhere, and there is dirt smeared on the walls and on lockers. The staff should really pay more attention to upkeep of their place, as it would be much better if kept clean. It's sad that the clients are so careless with their nice facility.
Clean easy access
There were fast an friendly service was great... They made sure I was buying the right unit an help me thru everything I was very happy with my new unit....
Alycia helped me rent combined My 2 curren units. David anais gabby and Alicia are always kind when im in Office also. Thank you.
Very helpful and made it easy and quick.
GABBY WAS GREAT!! VERY HELPFUL GREAT ATTITUDE AND GAVE US THE BEST DEAL!APPRECIATE WHEN GOOD PEOPLE HELP YOU OUT!!
Excellent staff! The layout makes it easy to move around getting in and out of your storage unit. It is kept clean at all times.
I came today to buy boxes don't know who helped me but service was great and it's a friendly environment
David was extremely helpful with any question I had. Great customer service!!
Close to freeway, staff is friendly and helpful. Three levels with security in an indoors building with garage and outside facilities as well on the ground. Good location close to food, shopping, fuel and next to the county fairgrounds of Santa Clara County.
Helped my friend move his furniture. This place has a clean storage unit and cut off hours. Gates close at 8pm. If you get stuck inside like my friends did you're going to wait 30min for someone to come down and open the gates.
Dyllion was amazing! He was very helpful when the other lady was rude. I was leaving and Dyllion great customer service got me to stay at this location. Thanks
Large area, indoor and outdoor. Big area for trucks.
Alisia me ayudo muy bien y nahid
My sister and I had been researching a couple public storage places and the guy that helped us with every question and showed us around was Dyllion. Dyllion was extremely helpful 👍and professional. He was way more helpful than the manager who gave us attitude over the phone, whoever she is😐. Anyway, if you guys ever find yourselves there definitely ask for Dyllion.
Very nice employees , approachable , helpful and considerate .
I love it can just drive up to my storage its outside unit and everyone of the employees was very helpful;)
Good facility. Great people!
Alycia has great Customer service give 10 stars
I had to move out of this facility because my storage unit was broken into twice. Thieves broke in and stole a table saw, kerosene heaters, a rolling tool chest, power tools and more. The facility offered no compensation, only a different lock. When the San Jose Police came I asked them what I could do and they replied, "Get out. " So I did.
Great customer service. Thank you Nahid for all your help! Very helpful and patient with all my questions. Glad to know my belongings are in good hands!
Very good customer service. Alycia was very helpful. Amazing place and deffinently will recommend.
It was quick & easier than I expected. Frank was very helpful.
Elizabeth me dio un muy buen servicio. Tuvo pacencia al explicarme todo y aserme sentir comoda en aguardar mis cosas personales en este storage.
Im the type of person that dont like surprises,so if im quoted a price and than told something different is told , i get up-set. But the girl sydney did a great job on submissing the situation and helped me get a lower price else where. Thank you miss sydney😂3
Elizebeth and ryan and maria thank u for your help so happy 100⭐️⭐️⭐️🌟🌟🌟
All Our Valuables STOLEN. As we spoke with the police, we were suprised to find it has happened more than a few times from this location. Good Luck to you. Don't actually store anything you really want to keep there.
Gracias Maria gabby Tom es el mejor servicio 100%
Ryan, Ana and Maria had exceptional customer service. They attended me really quickly and were very polite.
Thank u MARIA YOUR THE BEST
I had the worst experience at this public storage. The manager is completely disrespectful. I would not recommend this public storage. For one the manager at this location speaks to his customers with the most disgusting tone and he wasn't speaking to a young person is was speaking and older women like really show some respect to your elders. For two, he stood there and had a full argument with my mother in front of my kids while my kids are crying. I asked him politely to go away and do what had to do for the situation...no he wants to continuously stand there and tell us what we can and can't do. At this point I'm furious because he completely ignored the fact that I asked him to not do have an argument in front of my kids especially when they're crying already. Oh! but to top it all off the "manager" Osciris threatened me. And it wasn't a little threat is was a serious threat! That I didn't appreciate so I ended up calling the district manager Ryan who did not return my call. He sent one of his employees out to come and tell me that he would like to meet with us on Monday which is a holiday, but stated no time to come. They way the this branch handle the whole situation had me in complete shock and I was very disappointed in there service. I will be taking action for the threat that was made. ZERO STARS!!
This is a great secure and friendly place to rent from and whenever I should need another storage rental I will definitely come here. It's clean and you feel comfortable leaving your stuff stored here. Great staff that treats everyone with respect and very helpful.
Maria Me dio muy buen servicio,fue amable y me brindo confianza, fue agradable aser trato con ella,muchas gracias Maria.
Thank u maria for your help
Dameka and Maria thank u for the excellent customer service
I went to the other storages they weren't that helpful. When i went to this storage i had all my questions answered great customer service and FRANK IS THE BEST. REALLY HELPFUL GUY!!
Thank u Maria for helping me the best service !!!!! 10🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠
Very helpful went over everything makes sure you understand everthing she has said and everthing you singing and very cheerful
Gabby did a great job helping me out at public storage i will refer her to customers shes great
maria ; i loved the service it was excellent 100% great , and of course i would come back . i felt really comfortable . great attitude always has a smile on her face :)
Maria Came in and was helped by Maria. She straighten ed out my app for me. ⭐⭐⭐⭐⭐
I'm only storing stuff here for a little while, but I would recommend this place to everyone. Spacious, clean and easy to access. Maria showed me everything I needed and where my spot was.
Love this location an the young lady named gabby was so helpful in so many ways ,I can be such a clutz some times but the way she went about explaining the process and locks ,payments etc.... I understood an felt welcomed but most importantly that all my belongings I was storing would be kept safe ....
I went here with my family as we're moving to a new location in San Jose and we got excellent service from a worker there named Gabby. She was really professional and provided all the information about our storage unit without hesitation. She helped us check in and what we needed to do to secure a unit. Really caring employee. will be back in the future!
I rented a storage container Golam helped me out was very helpful and professional. Answered all questions and gave a great customer service experience. I would definitely recommend renting at this location
Thank you Maria and Ryan for the excellent customer service you have provided for my in laws!!
MARIA I enjoyed and was really informed when i rented my space. Maria truly made me feel like an important customer. I highly recommend Maria and this location!!
Maria was professional, courteous and helpful.
Maria and Gabe Customer survive excellent !!! I love this property
I have been going to this PS for years now. Of all the employees, Gabe has been the most helpful. He exceeded my expectations as an employee and made me feel most comfortable in my decision to choose this location for my storage needs. I definitely recommend this location to anyone as a first time public storage customer!
to whom this may concern i came with a friend to rent a space today and was greeted right by maria she helped me from begining to end we really like how she presented the property and went over the lease agreement. i was a little confused but she explained everything so i could understand it fully. i really like how patient she was with us she amswered all our "dumb" questions and assured us our questions were not dumb! she is definitely one of the best you have
Came in today to public storage and was greeted by Frank, who is very knowledgeable in what he does. Very great and friendly personality. Definitely recommend this location.
Maria,Dameka and Frank I want to start by saying this team here is awesome great customer service from the start . making my reservation to actually going through the process of the rental I really want to acknowledge these three👍 I strongly suggest if you need anything from storage to packing supplies you need to come and see them this is an awesome team🙌
Thank u Maria
Muy buen servicio,
Maria was awesome!! Excellent customer service she made the process of renting my storage unit a breeze.😀
Gabriel is the best! He helped me out today as a new customer and truly went out of his way to ensure everything was explained in a way I could understand. Thank you, Gabriel, for making this process so easy and for all of your assistance. I will be recommending this location to everyone!
The homie Gabe hooked it up with a nice size storage for me and my family. He was super helpful and informative
Came in after needing a place to put my grandparents stuff. Frank was very helpful and knew everything I needed in order to make this move as painless as possible. Will use again
Frank provided great customer service and answered all my inquries.
Gabe did an Outstanding job showing me my new unit ...was very helpful with all the details and made it an easy move!!!! Thanks!!!!
Gabe was extremely helpful, we were in a rush and he was able to get us in and out quickly. We look forward to doing business with this location.
I came to rent a space and Gabe was very helpful and got me into the perfect sized space that I needed. He had great customer service and i will be recommending this place if my friends need storage.
Gabe was awesome. Answered all my questions and was very thorough in explaining the renting process. Thank you!
Maria, Frank and Golam were here the day I checked out of my space. My space was clean and the check out went fast. They were particularly cheerful and helpful.
Gabe he's the Man, great customer service and wonderful people skills. Totally recommend public storage!!!
Maria I like this place I love the help that I received from Maria and I really like this place
Today I use public storage for the first time and I was totally impressed with the service I received . Maria helped me store over 300 boxes of shoes . She sold me the package deal of boxes , which helped organized everything . Make sure you ask about the package deal of boxes which is quite a bargain. Maria you are the best ! Now if you can only help me with my christmas shopping , JK . Thanks PS 150 Tully Rd.
I love PS THE BEST HELPE AND STOREG COME SEE MARIA
, I like coming to my unit and always getting help out by maria they have the best packing boxes
I have a unit and I love it an I always get the best customer service from Maria
Maria is a great person, more than an employee, she is very kind,always willing to help.I love this location. Great job !!!!!!
Gabe was great! Helped us with everything we needed and it didn't take all day. Very efficient and we were able to pick up boxes and packing tape right from the office.
Gabe, is great and wonderful customer experience. He truly aquires to above and beyond customer care.
Gabe was very helpful in my movement to the new storage area and I am very pleased at the job well done.
Maria delivered one of the best customer service experiences I have ever had at a storage facility. Super friendly and willing to take the time to explain all the details of the facility, 5 stars !
Maria did a great job helping me understand the lease agreement. Really appreciate the effort! Thank you
I spoke with a guy named Gabe on the phone who helped me with all the questions I had and was really professional when I came in to look at a storage. He really knew what he was doing and I would definitely recommend this storage location to anyone that's needs storage. It was really clean and all the workers were super friendly so I will definitely be coming back when I need the storage!
Victoria has an amazing personality and is very patient to explain the process of renting a space. Definitely the best customer service.
Just wanted to give acknowledgment to Maria, she made my visit to Public Storage very pleasant due to her excellent customer service!
Thank you Maria for helping me . My English is no so good but you speak to me in Spanish . You make me feel welcomed and comfortable . I will tell all my friends about Public Storage and have them ask for you , Maria. You are the mejor !
To anyone who might be thinking of using a public storage , make sure you ask for Maria at 150 Tully Rd. She helped my family today and the service we recieved was great ! I wish we had knew about this place a lot sooner , oh well ,better late than never. She was able to help me get the exact size I needed for my family. Not only that, But she really helped by locating the exact size and amount of boxes we needed to complete our move. So when you go there make sure you ask for Maria! And thanks again public storage . You really came through with flying colors on this one.
Decent, for a store unit. The newer side is very clean. Although the management has not fixed the gate system for over a year now.
Great experience from my 1st call to in person. Recommended what was best for me and followed through with the expectations! The associates that assisted me in person I which were awesome was Gabe and Elizabeth!
Dear public storage I would like to say thank you for the excellent customer service your employe Maria always provides. It sure makes life easier having a public storage around the corner .
I would like to say this place is extremely helpful and understanding. Osiris is amazing and very helpful. Thank you Keelie for helping as well. Would really recommend this facility.
Gabe showed me everything I needed to know so friendly and im happy with their service (:
Gabe and Maria Excellent customers service love it
maria is the best
Maria N and Jasmine they have excellent customer service I really appreciate there help I will give them 100 stars go see this girl's
Maria,Victoria,and Dameka Are great. They all greeted me when i came in to rent. The facility was well kept up and i would definitly recommend this place to anyone who is looking for storage at a nice, secure storage place. Ask for Maria SHES AWSOME
Maria Great customer service and made it really easy to help me out ...highly recommend
This facility is fantastic. ... I've been renting here for 2 years. The facility is clean and the front staff has always been helpful especially Elizabeth!!! Thank you for all of your help!
MARIA Great customer service I like how Maria helps people and talk to customers
Elizabeth and maria Calificación de lo mejor
Elizabeth The services is fast and contribol Very nacy services
Elizabeth and Maria Muy buen servicio en atención y servicios
Maria,Victoria,Elizabeth and Osiris Had a great time working with the staff here, I highly recommend that you choose this very clean facility. Has very easy access and very helpful staff.
Tiffany helped us and she was helpful.
Maria was awesome! I had a unit here temporarily for a few months before going back to school. Everyone here was super friendly and helpful :) love you guys!
MARIA,OSIRIS AND VICTORIA I AM CARMEN. AND RECEIVED WONDERFUL SERVICE AT 150 TULLY AND THE PEOPLE THETEWHO WORK THERE ARE GREAT AT THEIR JOB. RENT THERE AND RECEIVE WONDERFUL service.
MARIA, Victoria, Dameka, nahid and Osiris have really great service and are super friendly. I would recommend this facility to my own family and friends
MARIA CUSTOMER SERVICE IS 100% THE BEST SERVICE SHE THE BEST HELP
GOLAM, Maria,Dameka,Victoria , tiffany and brien Sydney Great service ! Helped my husband and I getting a storage. Made it very easy for us. Great team !
Very pleasant experience moving in and then out. Thanks to Tiffany, Dameka, Victoria, Maria, and Golum for all of their help!
Maria,sydney dameka, brian, golam. Tiffany and Victoria. All have great customer. Service. I enjoyed their awesome customer service
I have a very wonderful & loving experience with all the staff. They are very supportive , helpful, with good customer service character especially with Sydney
Received the best service today from Brian. Constructed a shipping box for me out of another box because the UPS place doesn't have any shipping supplies and I had an item that needed to get shipped out. He could've just handed me the box and made me to do it all myself. I mean technically he wasn't obligated to do such a full service job, but he did help me out a great deal.
Great customer service. Maria
Really great maria. Everything was explained well and went down smoothly
Maria,Victoria have great customer service, best office crew.
Maria,victoria,sydney and Brian Excellent service
Maria is the best in customer service from public storage! !!!100%
Mahoganny gave us great customer service. She helped us find great space at great price.
MARIA ,VICTORIA, AND SYDNEY, DID A SUPER AMAZING JOB ANSWERING ALL OF MY QUESTIONS. THEY UPDATED THEIR SECURITY WHICH MAKES ME FEEL ALOT BETTER KNOWING MY ITEMS ARE PROTECTED. THESE LADIES DO AN AMAZING JOB. I HIGHLY RECOMMEND THIS PLACE. THEY HAVE A VERY CLEAN PROPERTY.
maria is the best !!!!
Me gustó el servidor que da Maria
María, me encantó su amabilidad en su ayuda a tomar un espacio para guardar mis cosas. Calidad y Servicio al 100% Estoy muy agradecida con María.
Go see MARIA the best servicio!!!
Maria, Richard , Golam, Sydney , Diana did a really great job helping me vacate my storage fast. There was an issue of someone leaving around the time I did that left stuff behind and they thought it was mine. It was not. They double checked the cameras and didn't just accuse me. They took my word.
Richard and the rest of the people at the front are always helpful
Sydney was very friendly & helpful. She explained all the Public Storage options and showed us units. Decided on a different PS location more convenient for me yet Sydney was a great help.
Golam was very nice when I first rented the unit. He offered multiple items that I may need as far as boxes and other materials. Maria and Richard were amazing at helping me move out. Richard was able to loan me the cleaning items (broom) to clean the unit and gave me important information regarding the exiting process. Maria was so nice and friendly and made the exiting process easy...
Great customers service from MARIA
Sydney and Maria Awesomely friendly and really professional good explanation of facility, contract, and everything. Very happy!
5 stars for Maria, who was very helpful, funny, and good at her job. This was my first time renting storage and my unit was very clean. The facilities seem very secure. Lots of handtrucks to move in/out. Everything worked seamlessly. The only negative was the fact that the actual cost of storage was poorly advertised. There's mandatory monthly insurance (min of $11 per month), one time lock rental ($19), one time administrative fee ($20 ish), and some other fees so that my out of pocket cost was $68, even though the first month was advertised as "$1." I mean, I didn't expect it to actually be $1 for the first month, but I didn't expect it to be $68 either. All in all, it would have been helpful to know what to expect going in.
Maria and Dameka were amazing and helped me find the perfect space.
Great experience with Maria!
I Went in today not knowing what storage size i was looking for and the lovely lady at the front desk(Maria) helped me out with all my questions and concerns overall i was satisfied with the building and the help they offered id definitely recommend this to anyone looking for a storage.
Maria, helped us find a storage unit and got us a great unit for our storage needs!!
Maria and golam are the best customer service!!!!!
golam - Maria I have had exelent service. every time I go in they are so friendly and it makes me want to come back
Elizabeth at the front desk was extremely professional helpful and courteous
Great service and great attitude. Very helpful
Golams customer service was esquisette he knew exactly what he was talking about he told me about the discounts he made sure that I was paying for what I wanted I like that about him. The facility itself was pretty clean and it looked like Brandon and Golam had everything under control . In the end Golam he was an overall great person. Thanks for everything Golam you have one satisfied customer here
Thank you Najera. You were very thorough and you you your information. It was quick and easy. Good Personality.
Maria did a great job on helping me find the right size of storage I neeed!
Mahoganny gave us Excellent service!!!
Thank you Maria, Victoria, and Dameka for your excellent customer service!
Keith , Maria and Brian everyone has been most helpful and kind, very awesome and professional work!...
Had a very easy and smooth experience at the Public Storage. Maria and Brian helped make it very convenient. Highly recommend them.
Maria, Dameka, Victoria, and Brian are awesome. They are always helpful.
Maria..victoria..dameka..and brian the staff has really improved and customer service is awsome thanks for all your help....
Maria I like the way she help me very nice
Keith was very helpful, friendly, and thorough with setting me up in my unit. And it's very inexpensive compared to other storage services I've looked at. Good experience overall!
Victoria and Brain were very helpful and very pleasant to work with....thank you
I have been at this Public Storage for over 4 years now, (changing to smaller spaces as I shed unneeded possessions) and have always received excellent Top Notch Service from all the team members including Keith , Brian & Mohoganny! They are always cheerful and ready to answer my questions and offer advice as needed. I would recommend this location to anyone looking for a safe secure place to store. During the expansion of the facility they were extremely helpful in providing information if it might impact my use of the facility. The respond quickly to any problems when reported. Thank You to All the PS @ 150 Tully Team!!
This was by far the best Public storage facility I have utilized. It was like having a better garage than I did at home. My items were safe under lock and key even when I wasn't around. Brian and the staff at this facility are top notch! I close my storage unit out today after a year and should the need arise I will definitely return to this location! Thanks again!
Well today we went to check out, and Jessica at the front desk informed us that we should have checked out by 7 P.M. She was rude. She was sitting at the desk texting. I asked how I was supposed to know this, and she promptly replied that I should have been told when I checked in. "Oh, well that was a year ago, and I don't believe the young lady next to you told us, In any case it was 7:05. Note the time of this review. It is 8:04. That means that I was in and out in less than 30 mins. The checkout took the young lady next to you less than 30 seconds. Did I inconvenience you Jessica? In the elevator I ran into a lady departing for Arizona, and without prompting she said, "Did that little snot tell you that you needed to be out by 7?" This lady complained about you as well Jessica, I told her to make sure and call management, and I would be lodging a complaint as well. I had a change of heart though, as I explained to Jessica women have a hard enough time in this male dominated society, so I thought I should just let it go. However Jessica doesn't like her job and decided to give me a hard time. Wrong answer Jessica. My wife recorded our little 3 minute exchange. I will be forwarding it to Keith and Corporate as well. The garage area was filthy and since I had been moving my things out all week, I noticed the 6 dirty Q-tips outside of elevator 2, all week long along with trash, black tape, crushed pine cones and a few other items that stopped the wheel of my cart. The facility was really in a mess today, and I didn't expect the young ladies to be out of the office in the evening, I didn't expect to have Jessica "Just telling me the rules she is following." Did I mess up your books or something? What about the lady leaving to Arizona, why did you think it appropriate to tell her she should come back tomorrow? Why would you harass my wife and I, when we were on our way out the door, do you want to make sure that we were not repeat customers? My history with Public storage is a long one, since I am a veteran. I have used your facilities for more than a year at a time in Sacramento on more than one occasion, South Carolina, and finally San Jose. If I don't hear back from Corporate, I will vote with my dollar somewhere else in the future.
Thanks to Maria with her excellent customer service that made a pleasant experience to rent storage I need. She is very knowledgeable and explained everything including packaging materials that can help protect my stuff. I takeout good experience from this facility because of her. Thank you
Stopped by today to set up storage arrangements and Jessica and her associates went out of their way to make us feel important and took great care of us.
Keith provided professional and quick service.
Mahogany provided me excellent service. The facility gave me a good price and good service. I highly recommend this place.
Golam is a true professional. He kept me informed and looked out for my best interest as I made my choice for a particular space. Despite all my mind changes, he kept to a simple yet key approach...the customer is his focus. Because of him, I felt great about the space I chose. Victoria at the desk was quick, fast, and got me going on my way. She explained everything with ease and set me at ease ensuring I was fully informed of all the information on the documents I was signing. Both of them ARE very good and should receive the proper commendations from the folks at corporate and their local management.
It was awesome there all very helpful Golam, Brian, Victoria thank u for your help😘😘😘
Jessica and Mahoganny provided me with excellent customer service from the beginning of my contract to the end. Will recommend to anybody.
Brian and maria provided Great customer service, and a friendly experience good advice on locks as well defiantly will come back if needed :)
Dameka was very helpful and friendly! Thanks!
Maria buen servicio :)
Maria and Golam were great. Very helpful and provide a lot of information in regards to the unit. Did a great job helping us determine a perfect size.
María exelente servicio
Maria was very helpful, friendly and accommodating. Getting a storage with my family today was very easy because of her. Thanks!
Me encantó el servicio de maría vengan a que les ayude es una buena muchacha
Maria ,me gusto mucho el servicio que me dio maria
Maria and Golam the best customer service I ever received you need to come and see them Maria is # :-)
Maria was fast and prompt very professional. I recommend this place to everyone
P.N. Every time I went to the my storage. I see Brian worked a lot, speak friendly, and very helpful for cleaning storage units. Brian is kind person and hardworking. he try his best and organized to done his job well.
keith and maria are the best go to them uf you need help
Keith and Victoria were such great help on renting a unit at a reasonable price. Great customer service.
Keith & Maria gave us profesional service, they are great!
I felt that the customer service and all around professionalism at this facility was EXCELLENT! I had been a customer several years ago, and I was weary of the safety measures of this facility. After speaking with BRANDON regarding my concerns and questions, I feel as thought this company has gone above and beyond where improvements are concerned. The staff and facility gets a 5 STAR RATING from me (PARTICULARLY BRANDON). Thank You! Sincerely Lynn Carmody
This facility provided the best customer service experience I've had in 20 years of renting storages. The customer service is superb. Keith and Maria are great and are very attentive as they are friendly in ensuring as a tenant your needs are met. I definitely recommend this place. Keith and Maria, thank you for demonstrating exemplary customer service.
Brian has to be one of the nicest person on God's given earth. I been with Public Storage for two years and since he's been on that site and I've met him, he has not only been very polite to me, bring a smile to my face and most of all, he has been very helpful to me in many ways by his job performance. When ever there's a problem, he make sure that it's taken care of as soon as possible and if there is a misunderstanding about anything on my part, no doubt Brain explain things to me so that they are clear and I walk away as a satisfied costumer.
Mahoganny was extremly helpful. I got an excellant deal on 5by5 space. For being small this was best price. I appreciated all her help.
Keith was very helpful setting us up our storage even after we had to upgrade to a larger size. It was the biggest hassle trying to move, but his help made things a little bit easier getting the second storage. Jessica also helped us with the first storage and we have nothing but peace of mind now. Thanks guys!
i had great customer service and have great features. love the secure facility. with maria. thank you.
Come to publications service was great! Brandon was extremely helpful and polite he has amazing customer skills
Great staff and friendly!!!
Mahoganny was very friendly and professional. She was super helpful. . Excellent customer service. Victoria was helpful as well.
Keith customer service has been awesome!
Great customer service and price. Keith was the best.
Came to facility staff was very courteous and helpful as a group. When it came to personal attention I was helped by Victoria R. She was great. All companies should have people like her and there will never be anything bad to say. That was the best customer service I've had in along time. Bravo...........
Their stuff Mahogany was Very professional and great customer service skills Very please with my experience.
I had very good experience!!!!!! Maria is the number one on customer service!!!! She is very professional!!!!
Tianna has a great customer service skills.. public storage should hire more pople like Tianna.
Keith helped me out with a 5x5 storage space! He was very helpful and friendly thank you keith
Keith & Maria are awesome! Great spot!
The staff here is great. I have had a storage here for almost 10 years. I highly recommend this location!!!
Keith the manager is pleasant & very informative, the facility is clean & very well maintained . Love the climate control on all the floors ! New security system ! Thanks Keith !!
Keith - awesome service!
I just moved from North Carolina 3 days ago and needed a place to store my things For a few months I was absolutely impressed with the customer service I received from Maria She took her time helping locate the perfect unit I needed I did not feel rushed into making a decision and I really appreciated the professionalism and good sense of humor!
Buena, atencion , maria
Maria is the best go see her !!!!
Keith was awesome. He's extremely knowledgeable, helpful and an all around great guy. Glad I found this location.
Our first experience at public storage was outstanding as Keith welcomed my husband and I with gratitude. Keith gave us a tour to our space and explained the terms and policy with thoroughly and clearly. Very helpful and excellent customer service!!!!!
I had a great service at Public Storage from Maria excellent customer service
Maria me ayudo a buscar el lugar q buscaba i fue bien el servisio esta bien el servisio al cliente
I made a reservation for a unit, on-line and received a confirmation call within 10 min. the person was helpful and expeditious.When we got there the next evening with our items to store we were very impressed with the facility and the security, but the most impressive thing was the knowledge service and courtesy of your agent, Brandon.
Great experience! Keith was very helpful and informative. Definitely recommend this place!
Keith and Maria provided excellent customer service and support. They maintained helpful and professional as they assist a friend and myself work out a stressful moving situation, involving a lost key and switching storages.
Came by was in a complete disaster moving mess. Lost my keys and was considering getting two spaces because my stuff had to be out ASAP. Maria and tiana were very helpful and polite and referred me to the Keith who was ABSOLUTELY amazing.... I am not exaggerating... He helped me figure out the best plan to get my stuff stored away ASAP. He was super calm and collected and was able to deal with my chaos. So glad things worked out, I literally cried
Great, easy and Keith was a good rep
The place is new and clean. Keith set me up with a nice indoor unit and supplies.
This is the place to rent in not only San Jose but the entire South Bay. The gentleman that helped us, Keith, was excellent. He showed us a bunch of options and got us the best deal in town. He was patient and friendly. The facilities are clean and secure and I am happy to store my stuff here.
Excellent service. Keith the property manager explained patiently to all our questions. Very secure, safe, clean space.
Keith was very fast, efficient, and friendly. Thx!!
me encantó el servicio de maria
Keith was great!! Explained everything very well.
Keith was very knowledgeable and courteous. I'm glad he was the rep that welcomed me to Public Storage. First class service!
Great experience here. Keith was very polite, professional and informative, making our move as easy as possible. The location was nice and cool and clean on this hott day...
Keith was very helpful showing me the different unit sizesm very thorough in explanations
Great experience. Went online got a reservation and I was called in minutes confirming my reservation. I set and appointment and Keith welcomed me and explained everything without confusing me!
Damela introduced me to her store and answered all my questions about renting a storage unit. Friendly, knowledgable staff, Keith, Maria and Damela all welcomed me and made my visit pleasurable. Looking forward to a long term relationship with the Tully Road San Jose, CA 95111 location folks.
Keith service rep, is awesome. Very helpful.
Karla and the team are amazing and have helped our business dramatically! Best storage unit EVER! Great customer service!! Awesome staff! Go here!
Keith was a great tour guide. He walked me through the whole process with ease. I highly recommend this place.
Great experience and customer service. Especially from an employee named Keith he was extremely helpful and easy going. I would suggest this to anyone in san Jose
Keith was quick and professional in renting the storage. Good experience.
Maria, Keith, Angelic, and Karla I have been more than satisified with the process. Being disabled the employees were very helpful in aiding me in obtaining a space.
Keith was very helpful and had great customer service.showed acess code and lock my storage.outstanding service
Keith buen servicio, seguridad, buena atencion, buena organizacion, muy limpio.
Keith Karla angelic and Daniela were great good help
Came in today and was helped out by Brandon. I was a very upset and frustrated person when
Karla was very helpful, pleasant and knowledgeable.
well info and very please
Keith & Carla provided fast & great service!
Keith friendly service and very helpful with choosing a storage. really nice to show how to navigate through a maze of storages. Recommended !!
Keith and Karla were very pleasant and helpful! I will definitely recommend to friends and family!
Dameka was very helpful, curteous and friendly. She answered all of my storage questions and made moving in a snap. Would definitely recommend anybody looking to store to this clean facility!
Keith, Angelic, Maria, and Brian the storage facility was presented in a clear and orderly fashion and all my questions were answered.
Keith ,Brandon, angelic, Danika ,and Karla thankyou so much for all your time and help.
Muchos gracias Karla, Keith, Angelic, Dameka y Desmond
Had my first late fee because i was out of town during bill cycle. Staff inside office helped me to refund late fee because they sympathized with the reason behind late payment. They are friendly, polite and smile when theyre supposed to. Not the other way around. A plus tully branch
excellent service I have ben a costumer for over 16 years I thank all your staff for a great service just to mention Maria, Keith, Angelic, Brian, Dameka
angelic,maria,keith,dameka,and brian elservicio que agarre estava muy buenisimo atienden muy bien todo le esplican auno las muchachas muy buen ser bicio alclientes
Maria, Keith, angelic, Damian, Brian, are very helpful and have been a great help with my storage
Maria, Keith, Angelic, Dameka, and Brian customer service is great ! Also I love coming to my unit because it's always clean!
Great Experience, Karla and Bob Super Helpful!! Thanks to both for taken care of our storage needs. The place is very clean and they have covered parking for rainy days. Climate controlled facilities. We definitely recommend it.
Thanks to the whole crew. María,Karla, Keith, Angelic,Brandon,Brian and Golam. Nice place to store my stuff. I reccomend the whole facility.
Marie Keith Angelic and Karla awesome team
The staff here is very professional and courteous. I have been here for a long time. Maria, Karla, Keith always greet with a smile.
This is my first time using Public Storage, and Angelic made the whole process incredibly smooth, clear, and easy. While I didn't speak much with the other staff (Karla, Keith, and Maria, to name a few), they were all cheerful and friendly. The premises seemed clean and well-monitered, even with all of the rain!
Great experience during our rental process. Keith did a great job showing us the unit and explaining the details of the agreement
Everything Keith was great
Keith was very helpful and was a great helpful!!! Thank you!
The entire staff is always helpful. Nahid explained everything to me and made sure I was getting exactly what I needed. She's usually there when I come in and always remembers my name and asks how the move is going. The few times I've shared my moving troubles with Her She's given me Her experience. I recommend this storage not only for the great staff but the security of knowing your stuff is safe. You have to put in your code at every move you make.
My experience could not have been more pleasant. Dez was a great associate to work with. Handled all my questions and concerns and got me the best storage space I needed. Definitely check out this location if you need a good place for storage of items. Dez you were awesome! Thanks again :)
El servicio es Muy bueno y perfecto y amables gracias por su servicio. Keith,Karla,Angelic,Desmond,Brandon. Fue fantastico servicio grasias.
Keith was great to work with. Very knowledgeable.
Great staff wonderful experience all the way around. Thanks for your help
Angelic is so nice and also Karla, i loved the new lock.
The staff here are AMAZING! Incredibly helpful, extremely knowledgeable, and actually very radiant, which was quite surprising given such a dull business as storage. No question they are well trained, well picked for their job, and inspired/coached by great upper level managers, etc. They are always in a good mood and all are quite lively. It makes me wonder if they throw parties down there every day. (they = Karla, Angelique, and a guy I call G because his name starting with a G is rather unique, but he is hard to forget because he you can tell he is always happy.)
Keith has great customer service.
I have been a customer of Public Storage for a number of years. I want to highly commend the Property Manager Carla and her loyal staff (Keith, Dameka & Angelic) for doing an outstanding job in Customer Service. Their continual follow-up / reminder phone calls, are a life saver to me. They should be highly commended for their in house Customer Service, both in person and on the phone.....they have a tough task ahead of them each and every day of the month..... its not easy to ask for money / payment and continue to have to follow-up via phone calls, especially with arrogant customers. Every time I come in to make my payment, I am greeted with a smile.....and I believe it always starts with the management team who set the example of SERVICE, both Customer Service in person as well as on the phone and Carla's leadership and character are the reasons for this excellence in Service to the Customer.......keep it going for 2014 and beyond....go team Carla...... Thank You, James S.
I just rented a unit at this Public Storage and am very happy with what I got. Desmond was very informative, helpful and patient and answered all of my questions. Many of the spaces are brand new and the facility is really nice. I would recommend this Public Storage to others.
I got a unit and helped by Golam, he was very good explaining all the paperwork and showing me the right size unit. Very pleasant to work with. I would recommend this location and company. Michael
Keith was great upgraded my space with ease!
Karla and Keith were so fun and friendly! They took us fifteen minutes before closing, yet treated us as though we were the first customer of the day. I also have to add that their rates are incredible! I highly recommend this location!
This is by far the best storage facility ever. So very friendly and helpful. Karla is the best. Very clean. I wont go anywhere else for my storage needs.
Karla and her employees Customer service is always fast fun friendly and convenient!
The team at this location is amazing. Everyone there is so helpful. When I needed to upgrade my storage size they made it so easy. I would highly recommend this location! (Ask for Karla and Dameka) Thank you for having such great, wonderful, courteous and professional employees!!!
The team is superb!
Karla, Richard, and other staff have be very helpful. Thanks again
Keith was very helpful with my recent rental transaction. .nice clean place would recommend it
All the staff are great!! Karla is awesome!! I love this public storage!! Only one I go to when I need it!! :)
Karla is amazing! Super friendly and helpful! Loved the service we only come to this public storage been back twice already!
What a great staff!! Desmond was terrific and most helpful! This was, by far, my best experience at a storage facility. From the moment I inquired about the facility to the moment I turned in the unit, the customer service was phenomenal.
I have had stoage here for a long time. I like the staff. New cylinder lock door is great. Karla. Keith. Golam. Dameka. Desmond. Maria are all very nice.
Angelic and Karla were awesome!!! I had made a reservation for a smaller storage and then decided to switch... They showed me different storages.. They didn't hesistate to meet my needs!!! Would highly recommend the place!!
Got a large, climate controlled unit here for a good price. The manager Karla is really friendly and was a big help to me on multiple occasions. Would definitely recommend.
I really like this storage unit, the dust doesn't get in it, and my mattress won't get any dust in it. Angelic and Karla are awesome representatives of this Tully road location.
The people r so nice here