Public Storage Self-Storage Units at 5665 Santa Teresa Blvd, San Jose, CA

Mitchell is amazing. He’s prompt to help with any issues you may have and solves problems without any hassle. Our move was an awful disaster but Mitchell worked with us to help out and continues to even after. Very patient and understanding. It’s getting harder to find people in customer service who care and he truly does. Oh the storage unit is great. It’s a large 10x15 unit that holds our stuff. That’s about it for the unit itself.

I'm SO impressed with Gabriel, the employee who helped me today. He's friendly, professional, and efficient. Nowadays, it's rare to find that kind of person.

Ramon was great!! He Helped me out with creating my account which lifted a lot of weight off my shoulders. Could’ve have gone to any place better. Amazing.

UPDATE 2/29/24: I am changing my review from 3 stars back down to 1 again. If I could give them negative stars I would. I just received in my email that they are raising my rent on my unit from $368/month to $460/ mo as of April 1. That is almost a $100/ month increase. There prices as it is are ridiculous but to raise the rent almost $100 that’s a 25% increase in rent. I can barely afford the $368/ mo how do they think I can afford almost $500/ mo. Also corporate is unwilling to work with you to change when rent is due. I always have late fees because rent is due on the 1st. Well my rent where I live is also due on the first and I have to pick either being late on paying this damn bill to storage or going hungry for 2 weeks as 1/2 my paycheck literally goes to my rent whereI live and then I need to be able to eat too. I choose to eat and not starve. The whole of this country is becoming a joke with all these increases but ppls pay don’t ever reflect the cost of living. Originally I gave this storage a 1 star review. However that has changed. I honestly can’t give them a 5 star so to compromise I have changed to a 3 star review. A director from the corporate offices called me and we were able to work out my back late fees andI only had to pay 1/4 of the late fees which helped rather than having to pay the full amount. He was also able to lower the amount of rent that is paid every month. That helped a bunch but I honestly think the fees for having to store are still really outrageous. I still really don’t like having a storage unit but unfortunately it is still needed.

Thanks so much for storage manager service for me and I am very happy for staying public storage.

Bill was super helpful and kind! Made The process easy for us!

I had a good and easy experience with your service Jacqueline

Was there to help some one pull out of there locker. Was broken into the night before. Every thing was looked thru before. Was told they pried up the door NO DAMAGE TO THE DOOR. Be aware of this place.....

Great place to store your stuff and excellent pricing. The staff is really great and the area is always clean!

Great management ! Very clean property !

An excellent place in a quiet neighborhood to store your things at reasonable prices. Facilities must be new, all the gates and keys are controlled electronically! The desk clerk working there was very helpful in getting my space sorted out. Definitely would recommend 👍

In the past, we've had units in different PS locations in San Jose, very disappointing with filth, smells and unsafe facilities and environments. THIS PS is AMAZING! It is newer, kept very clean and sanitary, easy to maneuver around, temperature controlled, very well lit, fabulous facility! Even better, the STAFF are so profession and helpful! Love Marcus, def the go-to-guy! He goes above and beyond to help with questions, an extra hand, all the way through! It costs a little bit more than other areas, but so well worth it! Try them out, you'll be so much happier!

Marcus was so helpful with making this process as easiest as possible. Quick and answered questions I didn’t even know to ask.