Giovanna was exceptional. Very helpful and pleasant.
Giovanna is a great employee , great personality and a nice smile I would recommend you talk to her
The representative at the public storage I went to was very curteous abd helpful
Giovanna is extremely helpful and was able to provide all the information that I needed
Thank you for help Giovanna
Giovanna helped me with my unit and getting settled in
Aundrea has wonderful customer service!! Approachable, pleasant, knowledgeable and helped in a stressful situation. Thank you so much for employing a professional of her caliber.
Giovanna was kind, professional, and courteous. With her help, I was able to do what I wanted. Giovanna made my experience delightful.
Giovanna is the best host Great customer service
thank you Giovanna. you helped me a lot. I really appreciate you. Great worker!
Giovanna fue muy amable contesto todas mis preguntas fue muy amigable ella dabe hacer su trabajo al 100%
Olivia was awesome. She answered all the questions I had, alleviated my concerns, and helped me find a unit that suited my needs and price point. I’ve had some not so positive experiences with self storage facilities in the past but I feel like I made the right decision with this Public Storage location. Thanks again!
Giovanna was very helpful to me this afternoon with my payment on my storage and I'm very grateful for her service
Muy satisfecha con la ayuda que medio Giovanna exelente servicio
Griselda is the best! I lost the keys to my storage unit and I was freaking out. I was going camping in a week and the person who could take the lock off wouldn't be here for 10 to 15 days. Griselda was able to get a hold of them and have them cut the lock off the same day. I love this place thank you Griselda!!
I really appreciate that this us available for me. Thank you Giovanna
Giovanna was very helpful and polite and easy to understand
Giovanna provided excellent service
Great service. Fast and informational.
Giovanna was extremely helpful and patient! Wonderful service!
I just want to thank
Giovana for helping me out with my storage she is the absolute best guys you got to look her up when you come to public storage thank you so much
Giovanna was very nice and a great help!
Giovanna was very helpful and nice
On top of being in the office when I arrived.
She's a keeper.
Giovanna was absolutely amazing
Excellent service. Was able to switch my move in date with ease.
I had an easy fun experience , Antonio walked me through the prices and took the time to show me the units . Great guy ! I recommend this location in Arden if your looking for a good storage ! Ask for Antonio !
Antonio me ayudó muy amablemente gracias
Very helpful and kind. Great experience with Giovanna!!
Wow I love storing here. The staff are so awsome. I just wish they were onsite more.
Giovanna thank you God bless for your nice .
Giovanna was great and very helpful. Spend time to answer all questions and show me the units.
Giovanna was really nice only her back
Giovanna was sweet, patient ,helpful and informative.
This place is not only clean but up to par on security.
Gracias Giovanna por su atencion y amabilidad
Thanks Antonio for your patience and great service at the Howe Ave location in Sac
Jackie was great very helpful and good prices 💯
Marcus & gio very helpful
Tami is amazing with assisting with my account.a keeper. keeper.
Marcus and tammy hooked it up
I like they have a lot more outdoor storages.
I do enjoy dealing with public storage, especially when Yvette the property manager Yvette is working , she is a sweetheart to deal with ...
Vanessa and marcus did a great job helping me get into my account
Julia I appreciate you being so enthusiastic every time I needed any assistance with any ny storage unit she has been extremely so sweet and kind always going above and beyond I wish it was more people like her in the work environment she is an amazing worker best customer service I have had in a long time I truly appreciate her these last few months I wish you the best Julia in everything you do ❤️
Yvette was great fantastic customer service nice and clean and secure.
Julia was amazing an very helpful transferring me to a smaller storage unit I appreciate all her help.
Julia was excellent helping me with my app and my rental!
Zero talent customer service
Julia was great assisting me with the e rental process at another location !
Julia was the highlight of my moving process! She was so so kind and very helpful! Very happy to be working with her at this location!
Julia was great assisting me with my second rental!
Julia has been so helpful and kind. Any questions I had or concerns she was able to handle and answer. Thank you so much Julia!
Thank you Julia for always helping me whenever I need !
Julia was great helping me with my rental !
Julia was very friendly and helpful
Julia saved my day!!!! Thank you so much
I have been here since 1995 and Julia has done a wonderful job assisting me with any questions I may have about my account!
Amazing customer service. Julia was very patient with me while I tried to figure out what I needed and she explained my options and made it really easy.
Went in the other day and ms.julie helped explain everything and was really helpful
Wanted to say thank you to Julia for all your help the other day. I was greeted politely and with a smile and all my questions were answered. I was made to feel welcome and i am definitely recommending to my friends that they use this public storage.
My mother recommended using this public storage, she said the service was excellent and i wouldn't be disappointed and I wasn't. I was greeted by Julia with a smile and how are you and how may I help you. She was courteous and answered all my questions. I give 5 stars for the service and will be recommending this facility to anyone who has public storage needs.
JULIA! I must give praise to customer service and care that gives a client and customer peace of mind having storage of the valuables for my relative taken care of. She is attentive, professional, and gives her best in every experience and contact for which we have. No one does it better!!!!!
Julia did great helping me with my rental!
I appreciate the young lady Miss Julia who helped my husband. My husband was having a hard time communicating being a Spanish speaker but she was a blessing and helped him out with everything he needed and was so patient. More people like her please Because Ms Julia always has a smile and a hello and continues to be as helpful as possible is the main reason we continue to recommend this location to all who have public storage needs. I just had to update this previous review i did, I really wanted to share how that the young Ms. Julia made my day today. I needed to go into the facility today as my husband wasn't able to and I admit I was a little lost but this young lady helped me with everything I needed even when in my frustration I was struggling remembering exactly what it was i was trying to say. She patiently and with a smile the whole time helped me today thank you so much Ms Julia for having such patience and respect.
Very nice people running this storage lot and understanding
Julia was very helpful with my rental!
Julia’s customer service was great. I’m glad i chose the storage here.
Looking at different storage facilities in the area, and I came across this one. Looks like an average storage facility, until I walked into the office. I was met by the manager, Julia. From the moment I walked in, until I left, Julia was very helpful, knowledgeable, and had all around great customer service! With the different facilities I have visited this last week, I have not received customer service that compares to Julia. What looked to be "another storage facility", stood out above the rest because the manager took her time to care about her customer.
I highly recommend renting at this facility.
Ms.Julia was very helpful and thankfully spoke Spanish and was able to help my dad
Lance was very helpful on explaining everything to me on how everything works here at public storage!
Lance was so helpful &a life saver.
Julia was the best service I ever had. Her customer service was the best. Thankyou
Julia was very helpful with answering all my questions. It made me feel better about storing my items. Thank you for answering all my concerns.
Julia was really awesome and helpful thank you so much!
Julia provided great customer service with my rental !
Lance the guy who was really helpful and nice person.
Lance was very helpful to me today
Lance was extremely helpful and took time to make sure I understood everything I’d need to know.
Julia was extremely helpful with getting me the right size and signing me up with the app. Also very informational on everything. sweet personality
Very good experience with Victoria a few weeks ago very nice and informative
Julia fue de gran ayuda. si no hubiera sido por ella, no habría sabido qué hacer para mantener mi almacenamiento. gracias. muchas gracias señora
Julia Is very nice so sweet.
Julia is the best great customer service.will recommend for sure
Julia was great she answered all of my questions and made the rental process easy!
I gave it 5 stars so you guys would see the review when in reality you should choose a different storage place. The staff except ONE who originally rented to me are all rude. My storage was broken into and it wasn’t even reported to me, I had to find out on my own, then I never got any sort of correspondence until later which the Manager treated me like I was the problem but couldn’t answer any of my questions when I trusted them with my things. Overall trust your gut the place looked sketchy and the staff are even worse. I still haven’t received even a call back from the Manager who really should train better at customer service. If you love your belongings and have things of value skip this place. Oh and if you do rent get insurance because they won’t bat an eye at you losing your valuables, it’s truly INSANE how easily they let people get away with robbing the storage units, I wish I would have picked a different storage truly. The most upsetting part is the lack of compassion when people have lost their stuff. The “manager” was so condescending and dismissive when I’m the one who lost my stuff but she just wanted the problem done with. I hope this review finds some one less fortunate who can’t afford to take the loss that I have and on top of that be treated the way I have been treated, this is the first and last time I will every use ANY PUBLIC STORAGE!
I was in earlier this morning, the lady behind the desk named Victoria, very polite, very knowledgeable. I actually have a storage off of Franklin boulevard, sometimes I am in this area I asked her if I can pay here at this location and she said yes I could no problem. I had the storage years and years ago but was in the same area I love public storage because of their cleanliness their upgrade and their prices.
Cody and julia were super helpful and very respectful. Two great people who are 5 star employees
My stuff is still safe and secure, thanks cody
Cody is always helpful, she helped me get my online account working great
Cody. . KEEP UP THE GREAT WORK!! . . Excellent customer service and magnificent management. The place stays clean and your always on top of the calls in advancement. Thank you for the reminders and looking out on solutions to help customers be more aware.
Cody is a great property manager
The storage space was very neatly kept and reasonably priced and Elizabeth helped me out even though I did not rent from there she still helps me with everything and all my questions
I came in to pay and Cody was so nice
Very secure place. Ray was especially helpful.
I rent at another store but always pay here with cody and shes always great
She very good and did a really good job
Excellent Customer service
Cody really cares about her customers and she's patient with us we like her VERRY much.
Helpful staff clean and ease of accessing are the high points