Public Storage Self-Storage Units at 1940 Howe Ave, Sacramento, CA

Julia was excellent helping me with my app and my rental!

Julia was great assisting me with the e rental process at another location !

Zero talent customer service

Julia was great assisting me with my second rental!

Julia was the highlight of my moving process! She was so so kind and very helpful! Very happy to be working with her at this location!

Julia was just lovely

Julia has been so helpful and kind. Any questions I had or concerns she was able to handle and answer. Thank you so much Julia!

Thank you Julia for always helping me whenever I need !

Julia was great helping me with my rental !

Thankyou for your help Julia !

Julia was very friendly and helpful

Amazing customer service. Julia was very patient with me while I tried to figure out what I needed and she explained my options and made it really easy.

I have been here since 1995 and Julia has done a wonderful job assisting me with any questions I may have about my account!

Julia saved my day!!!! Thank you so much

Out of the 3 storages that I and my coworkers use, this location is almost always the nicest. Friendliest lady Julia at front is always so helpful and always makes my day nice when I have to come in and deal with the bills.

My mother recommended using this public storage, she said the service was excellent and i wouldn't be disappointed and I wasn't. I was greeted by Julia with a smile and how are you and how may I help you. She was courteous and answered all my questions. I give 5 stars for the service and will be recommending this facility to anyone who has public storage needs.

Wanted to say thank you to Julia for all your help the other day. I was greeted politely and with a smile and all my questions were answered. I was made to feel welcome and i am definitely recommending to my friends that they use this public storage.

Went in the other day and ms.julie helped explain everything and was really helpful

JULIA! I must give praise to customer service and care that gives a client and customer peace of mind having storage of the valuables for my relative taken care of. She is attentive, professional, and gives her best in every experience and contact for which we have. No one does it better!!!!!

Julia did great helping me with my rental!

Julia was super helpful & kind!!

I appreciate the young lady Miss Julia who helped my husband. My husband was having a hard time communicating being a Spanish speaker but she was a blessing and helped him out with everything he needed and was so patient. More people like her please Because Ms Julia always has a smile and a hello and continues to be as helpful as possible is the main reason we continue to recommend this location to all who have public storage needs. I just had to update this previous review i did, I really wanted to share how that the young Ms. Julia made my day today. I needed to go into the facility today as my husband wasn't able to and I admit I was a little lost but this young lady helped me with everything I needed even when in my frustration I was struggling remembering exactly what it was i was trying to say. She patiently and with a smile the whole time helped me today thank you so much Ms Julia for having such patience and respect.

Very nice people running this storage lot and understanding

Julia was very helpful with my rental!

Julia is the best one here. Don’t waste your time showing up here if she’s not working. She goes above and beyond for her customers and she knows what she’s doing unlike anyone else that works there.

Ms.Julia was very helpful and thankfully spoke Spanish and was able to help my dad

Thank you Julia!

Looking at different storage facilities in the area, and I came across this one. Looks like an average storage facility, until I walked into the office. I was met by the manager, Julia. From the moment I walked in, until I left, Julia was very helpful, knowledgeable, and had all around great customer service! With the different facilities I have visited this last week, I have not received customer service that compares to Julia. What looked to be "another storage facility", stood out above the rest because the manager took her time to care about her customer. I highly recommend renting at this facility.

Julia’s customer service was great. I’m glad i chose the storage here.

Lance was so helpful &a life saver.

Lance was a lot of help

Lance was very helpful on explaining everything to me on how everything works here at public storage!

Julia was the best service I ever had. Her customer service was the best. Thankyou

Julia was really awesome and helpful thank you so much!

Thankyou julia !

Julia was very helpful with answering all my questions. It made me feel better about storing my items. Thank you for answering all my concerns.

Julia provided great customer service with my rental !

Lance the guy who was really helpful and nice person.

Lance was very helpful to me today

Lance was extremely helpful and took time to make sure I understood everything I’d need to know.

Julia was so polite and helped with any questions I had, I highly recommend this store

Julia was extremely helpful with getting me the right size and signing me up with the app. Also very informational on everything. sweet personality

Very good experience with Victoria a few weeks ago very nice and informative

Julia was great she answered all of my questions and made the rental process easy!

Julia is great so sweet

Julia is the best great customer service.will recommend for sure

Julia Is very nice so sweet.

Julia fue de gran ayuda. si no hubiera sido por ella, no habría sabido qué hacer para mantener mi almacenamiento. gracias. muchas gracias señora

I gave it 5 stars so you guys would see the review when in reality you should choose a different storage place. The staff except ONE who originally rented to me are all rude. My storage was broken into and it wasn’t even reported to me, I had to find out on my own, then I never got any sort of correspondence until later which the Manager treated me like I was the problem but couldn’t answer any of my questions when I trusted them with my things. Overall trust your gut the place looked sketchy and the staff are even worse. I still haven’t received even a call back from the Manager who really should train better at customer service. If you love your belongings and have things of value skip this place. Oh and if you do rent get insurance because they won’t bat an eye at you losing your valuables, it’s truly INSANE how easily they let people get away with robbing the storage units, I wish I would have picked a different storage truly. The most upsetting part is the lack of compassion when people have lost their stuff. The “manager” was so condescending and dismissive when I’m the one who lost my stuff but she just wanted the problem done with. I hope this review finds some one less fortunate who can’t afford to take the loss that I have and on top of that be treated the way I have been treated, this is the first and last time I will every use ANY PUBLIC STORAGE!

I was in earlier this morning, the lady behind the desk named Victoria, very polite, very knowledgeable. I actually have a storage off of Franklin boulevard, sometimes I am in this area I asked her if I can pay here at this location and she said yes I could no problem. I had the storage years and years ago but was in the same area I love public storage because of their cleanliness their upgrade and their prices.

Cody and julia were super helpful and very respectful. Two great people who are 5 star employees

My stuff is still safe and secure, thanks cody

Cody is always helpful, she helped me get my online account working great

Cody. . KEEP UP THE GREAT WORK!! . . Excellent customer service and magnificent management. The place stays clean and your always on top of the calls in advancement. Thank you for the reminders and looking out on solutions to help customers be more aware.

Cody is a great property manager

The storage space was very neatly kept and reasonably priced and Elizabeth helped me out even though I did not rent from there she still helps me with everything and all my questions

I came in to pay and Cody was so nice

Very secure place. Ray was especially helpful.

I rent at another store but always pay here with cody and shes always great

She very good and did a really good job

Excellent Customer service

Cody is very helpful

Cody really cares about her customers and she's patient with us we like her VERRY much.

Helpful staff clean and ease of accessing are the high points

Joseph was super helpful!

Cody is a hard worker

Cody was very helpful thank u so much

Came in today and Jackie helped so much thank you jackie

It was clean, but their move out policy was terrible. Literally moved out on the 1st, charged me the whole month without even pro-rating. Be careful giving them money.

This storage is reasonably priced and very accessible. Site is always clean and easy to navigate. Cody the property manager is just plain wonderful! She is knowledgeable about the site and savy on the computer. Renting my unit was made so simple and easy by her. Even once I exited after hours and she let me know with no hassle. Even tho cooperate sent me a few emails. Thanks Cody and public storage. Keep up the great work

Serena has been a remarkable employee and helpful during my moving process. Serena professionalism is valuable and and appreciated.

Cody is always willing to help. She is always out cleaning or talking to customers. Public storage has a valuable employee keep it up!

The place has been great and the lady at the front , Cody has been very helpful , the only set back is the hours of closing changed from 9pm to 6pm

Cody is so helpful! She helped to make a difficult process easier to get through. Keep it up!

Very helpful,polite and courteous thank you Marcus

Cody is very helpful

Nice storage and staff but isn’t ideal if your someone who gets off of work late or even contractors who finish a job late and need to put their tools away after 6pm and need to access your storage. Highly suggest the adjust operating hours for customers who need to access their storage at a later time or lower their prices due to the inconvenience.

Just started Storage there. I like the place.

Cody. Si nice

Cody is great

Cody is the best

I've always had good experiences at Public Storage and the people are friendly and Cody the manager at that property he's very polite

What's the monthly rent of this place

They are good ppl that work there cody the manager is very professionally at her job

The service was great. Cody was really helpful in helping me switch storage.

Cody was very pleasant need more people like her.

You have the best costomer service and deals around. Thankyou Cody

Have spent much time at my unit in past three weeks and like I mentioned in first review I have rented numerous units yet I have never seen a manager so hands on taking pride in keeping the place so clean. I witness Cody every day wiping and sweeping and truly keeps it impeccable compared to all other places!

Thank you so much Guys for your kind SERVICE. I learn to pay my installment with in the 10 days period to avoid penalize for late payment. Again, thank you Guys for the Kind SERVICE.

Cody is good

I was helped by the nice young woman at the desk and was able to leave quite satisfied. I would recommend this place and always helped great 👍

Our company has a business space here. Every time I come Ashley always has a warm welcoming smile and is always so helpful. She’s a joy to see while I’m here picking stuff up. She’s very professional and knowledgeable as well. Thank you Ashley for all the help. :)

Came in to clean a remodel and Ashley was super helpful and professional!

Ashleyyy is the besttttestt!!!

Ashley had one of the best customer service Ive experience she was very helpful and nice

I have a storage over on 1940 howe ave I was with them for 6 months and today I got the call my storage had been broken into I went to see how to secure it but had to file a police report because over 2500 of my stuff was stolen from the storage I am moving to another storage soon because I cannot trust these guys to keep my stuff safe I just wanted to pass on my bad experience so no one else has to go through this

I needed a storage asap and was helped by Sarah who provided the best service! She understood that I'm a visual person and needed to see the various storage dimensions offered by Public Storage--she took the effort to walk me through each one and to advise me which one would be best for my needs. I'm glad I listened to her advice. I also needed moving supplies such as boxes, a mattress protector, packing tape, and, bubble wrap. She was able to provide me the prices and dimensions. She was a real human being to me, which is the best service to me, and was understanding of my plight.

I absolutely love Summer Morris.. Her customer service and personality makes me wish more people were like summer. Public storage needs to hire more like her.. Will make recommendations to go to howe ave public storage and personally ask for summer, a good laugh, awesome customer service... and a life long storage needs customer.

...I couldn't find my coffee pot.. other than that this place is great

What sizes are available

Everything is good 👍 nice place w/clean bathroom.

Nice people easy to drive around

Summer was wonderful with my move in and Ashley is great and helpful as well!

Highly recommended manager shalyn to do business with best customer service property is always very clean

Shalyn is amazing this storage facility is very clean summer is also a delight

Shalyn is very friendly and helpful everyone who works here is just great

Shalyn was plain and simple the best I've been having a very hard time lately and she just made the entire dreadful experience of moving and everything just a joy highly recommended

I feel very safe leaving my items here great facility manager shalyn is very friendly and goes above and beyond to help my wife everytime she cant get our storage open highly recommended

Had an amazing experience here with manager shalyn made my move out very quick and easy great place to store items while moving

Coo

Nice place friendly managers

Summer was excellent she was very informative and easy to talk to. I wish all people was as friendly as she was.

Wonderful customer service great personality and a lot of patience thank you

I just want to say, my moving experience has been crazy and stressful. The public storage facility was the first easy thing I've come across. Summer was absolutely outstanding!!!!! Answered all of my questions and helped me find my first storage unit to move my house in less than 2 weeks. I'm truly grateful.

This is a great location and Shalyn provided excellent customer service!

Great customer service! She really helped my mom get set up with a good deal.

Shalyn showed great customer service. I highly recommend this storage facility.

I had a good experience here. Shalyn the person who worked here was very helpful and answered all of my questions.

Shalyn really went out of her way to answer all my questions. I highly recommended this place to anyone looking to store their things!

Great service, shalyn was awesome, helpful and very polite. Definite 5 stars 😊💯

Great location feel secure shalyn was very nice highly recommend storing here

Highly recommend shalyn great manager

Great place and great staff the site manager goes above and beyond to make it a great experience

The staff is friendly and knowledgeable.

Shaylyn was amazing, her customer service is outstanding. She was extremely knowledgeable, and helpful. It was hot out , she took time to show us different spaces. Thank you so much, and great job!!

The lady that checked,me in was super nice and the price was,great for 1st month after that it's just ok or average price. It was quick and customer service was,excellant

Shalyn is very sweet helped me find everything I needed I had no idea where to begin highly recommended

Shalyn was very helpful

Great customer service from manager shalyn

We just rented a unit at Public Storage on Howe Ave. Summer helped us and she did a great job. She was so helpful in explaining all of the terms. She was really pleasant and patient with our questions. She made great recommendations about locks and insurance.

Summer helped step by step made it easy to understand . Great personality .

O. M. G. summer was amazing outstanding customer service. public storage is, the best storage company around.

5 star service

Shalyn was very helpful high recommended

Good people work there

Great storage seems safe clean shalyn was nice

Ashley was friendly and helpful!

Thank you Ms Ashley, (New member), You were very helpful and made it easier than I thought. Have a Blessed Day!!

Shayln was very professional and answered everything I needed to know. I definitely recommend going to this location,

Great place to buy storages!

Clean property, Breanna is very friendly and helpful

It's a good secure place to store your stuff however if you stay there for more than a year public storage likes to start raising your rent on you

I needed to know different pricing for several different locations Shaylynn was very helpful thank you again

Very good service

Petra....was very kind, knowledgeable and patient.

The best customer service... I was help by Petra she is great...⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️🌟

Great prices, roomy storage areas friendly helpful staff.

Came in today to pay a bill for another store and Jackie helped me and she has great customer service.

Shalyn was extremely helpful with all my moving needs!! she was very informative and kind will definitely be back !!

The manager Shalyn was super helpful with everything from pricing to move in to locks and insurance. We only need it for a month so being able to have the $1 first month is a great deal and the manager was super helpful in making sure that everything worked out nicely for us.

Went in to get a price on some units for some business items. Met a lovely woman named Alice who assisted me with every single question. This will be the place I will choose to store my things.

Alice rented us a unit she was very helpful and professional

Shalyn was amazing ! She was so friendly and explained things clearly. Everyone should check them out they have great promotions !

They don't have any one in the office when u need to pay for storage and or when they deduce to leave to the bank and u think they should have someone there

Alice is a very nice lady she is very helpful

Shalyn helped me find the perfect space was very professional and sweet enjoyed talking with her

Shalyn was very wonderful, love all the ladies working here great place to store

Shalyn had great service helped me get my lock on correctly, nice lady

Marguerite made a potentially unpleasant experience very pleasant and easy. Best public storage in sac. Thank you again for good service from a storage which isn’t always common!

Auctions are fun

Reese was amazing! Was so helpful with my search for a storage unit and what size I needed for my property. I really appreciate the excellent customer service this lady provided to me! She is definitely an A grade employee!

Great experience!!! Staff was very thorough and very helpful.

Marguerite was a lovely individual who helped me with all my rental needs. She answered all the questions I had. I recommend this place to everyone trying to rent a space to store their stuff.

Alice was very professional I just came to buy a few boxes if I needed storage I would go there for sure

Great service! Super easy. Way cheaper than expected.

I appreciated the friendly customer service from Margerite the property manager she keeps a nice clean facility and I will love to rent a space there for my belongings

I want to thank Margurite for her outstanding customer service. She went over and beyond to assist me with my storage unit transfers as well as my initial mive in. Her personality and professionalism adds to the quality of care Public Storage provides the their customers. I am a grateful customer!

I have been renting at this location for several months it is kept very clean the Manger Marguerite is always friendly and helpful .I feel my stuff is safe there it seems to be very secure And I would recommend this site to my friends and anybody else that needs to store there stuff.

Alice has excellent customer service

Marguerite is about the most cheerfully helpful associate I've happened upon in recent memory. Even tho I didn't end up renting @ her location, she seemed totally stoked to find me a more convenient location. Almost took one here just because.... Thanks Marguerite!

I have to say one thing, the ladies who work here are just amazing, specially Alice who helps me with everything I need, she is the best employee that Public Storage could have, she definitely gives that 5 star service, greeting everyone with a smile, many times I've come into the office and she's had 2 or more customers already in the office and she managed to keep everyone laughing and patient and of course we all left with a smile on our face. Great service!!

I came here and got great service. Marguerite was very helpful and accommodating. She made the process of renting much easier for me. I would definitely recommend this place to my friends and family.

Great customer service from Marguerite

The lady was super nice Breanna gave me the best service

I've been with this Public Storage for over a year and I've never had any problems. I just came in to pay my bill early like I always do and Breanna was so helpful. Spoke clearly. Very friendly and her hair color just brightened the place up. Thank you for being so kind.

I recently went with my cousin to look for storage units and was helped by Marguerite. She was outstanding, made us feel right at home. Everything was very clean and nicely done. This young lady was very polite and has a positive attitude. Thank you!

Its a storage what can u really say

Ever since Linda moved to a new location, this place sucks. I had a nasty interaction with the District Manager, Jose, who treated me more like a criminal than a customer. They gave out my unit number to someone I'm in a hostile lawsuit with and they almost got into the unit. Good Luck!

Alice was fantastic....very nice and helpful; I am glad to have received her great service.

Alice help me she had patience help me with my lock very nice lady

Very helpful

Great service and helpful

From the beginning of trying to find a storage to actually unloading was very pleasant. the young man on the phone shopped around to find a storage that was the right size and gave us a great deal. When we got to the property it was very clean and well kept. Jessica was very friendly and helpful. she wanted to make sure we did not need a smaller unit or possibly a larger unit. We are very happy with The way we were treated and the staff that we worked with. We would suggest this place to anyone and everyone. They are 5-stars all the way. THANK YOU JESSICA!!!!

Easy access and helpful staff

I had a great experience at Public Storage on Howe Ave. Alice, who assisted me was very thorough and very helpful, and was very friendly. I suggest that if you need storage in the future, this is the place to go. Thanks, Alice

She

I have not experienced this high level of customer service before. Wow. Chelsea is great at creating trust and rapport. Thank you for making everything clear and concise. I recommend this specific public storage to everyone. Again, thank you!!! Especially for dealing with me while I was hungry and tired.

Came in for some boxes and Chelsea was very helpful in getting us what we needed.

Very helpful quick an to the point

Chelsea provided excellent!!!

Friendly staff, safe location, and reasonable prices.

Very positive experience at Public Storage, Chelsea was friendly and helpful.

It was easy and smooth Chelsea helped me and she was very nice I recommend this place.

Chelsea was awesome.

Chelsea was very dope and nice, felt like i knew her for years while being helped! !

Saw the unit and signed for it the same day!

Chelsea was very helpful with all of my questions, due that I am from out of town. My time here was as smooth as silk !!

Chelsea was awesome she was very nice and helpful .Everything went smooth and easy .Chelse is the employee need a promotion she made a perfect impression with a lot of smiles

I was able to get in and out without anyone soliciting me

Great service! Was handled very professionally and quickly :)

Chelsea was very professional, showing me a last minute opening so I could get in. Friendly and courteous and helpful with figuring out exactly what I needed. The military deal is nice to see as well. Will update as needed.

Chelsea was great! Super helpful(:

The property manager Linda is sooo helpful and accomidating in finding the perfect unit for your storage needs. If u need help or looking for a great storage facility contact LINDA and she will be more than willing to help you out.

Chelsea is very helpful and she's a big asset of your company.

Linda was the Best customer service skills were Excellent... Really appreciated her.Dollar Deal came right on time.. If ever needed a storage I would definitely go to PUBLIC STORAGE ON HOWE... ONCE AGAIN THANK U LINDA... AND PUBLIC STORAGE 😇

Linda is very nice friend and manager of public storage

Linda is awesome! She helped me get the right unit for what I needed, gave me all the info I needed, provided excellent customer service, and helped me close my account while I was out of town. Great place for storage needs. Thanks again!

Awesome! After a bad move you fixed me right up. Thank you gals at Public Storage. You saved my family's most important hystory while I am away. Thanks!

My experience at public storage with Linda was awesome she was very nice and a very fast worker and had very good customer service

Excellent Linda is absolutely amazing Linda helped me every step of the way she made my move in stress free I can't thank her enough for everything she has done thanks again Linda

Linda has really great customer service

Linda is very awesome very helpful and met all my needs best customer service ever

Linda was very helpful and available

Linda was a lot of fun!! Great experience! Thanks...

Linda has been absolutely wonderful! She has helped me not only with my rental but she listened to all the problems that I am having right now. I know she didn't have to she is just that caring of a person. She has an awesome personality. Really nice too!!!! She made sure I had all the boxes I needed and had a lock ready to go for me. I even showed up when she was going to lunch and she came out to the parking lot to make sure she didn't clock out with a customer waiting. I will absolutely recommend this location to everyone I know that needs a storage unit. Even if they are across town. This is the spot to go!!!!!!

Linda was the best help I've ever had at any facility! She stayed open late while I was driving from 2 hours away and helped me the whole way through! Absolutely pleased with this facility, understanding and helpful staff with a great location and clean units! Would store my stuff here anytime.

Great prices. Linda was really helpful and has great customer service skills.

Excellent, friendly staff. Highly recommended

Linda was wonderful. Friendly, efficient and thorough. Thanks

Angelica is a great manager. She very helpful and such a sweet person and explained everything to me very well thank you so much

Linda was very helpful in finding me the perfect unit. I would recommend this storage facility to all of my friends. The location alone is perfect!

Nate was very understanding of my needs for renting a my first storage. He was quick and very efficient. I would recommend an higher promotion if haven't already. Thank You Nate. Your work was very Appreciated.

Nate was amazing. I didn't have to wait forever. He has a wonderful personality. Great customer service.

Alicia was very friendly and welcoming! she explained everything thourally and was very professional but with heart. I absolutely recommended this place.

Angelica is a great facility manager she is very attentive and helpful. Makes you feel welcome I highly recommend this location

Chelsie, is awesome at showing you what to expect when you are looking for storing your belongings. I would definitely recommend it for anyone who needs a good storage security. :-)

Great location and great staff. Angelica was wonderful throughout the process and very attentive to my needs. Highly recommend this location.

I was helped by angelica she was very sweet and got me the perfect unit. Nice and clean location

Michelle has always been helpful and tooken care of everything i need in a timely matter

Came in to get a storage and angelica was very sweet and so helpful. Got a perfect storage highly recommend this location

I came in to lease a space for my personal belongings while I look for a new place to live. I came in for my appointment and Alicia helped me through the process. She was very friendly and helpful in explaining everything. When she showed me the space, it was nice and clean. It was a great experience and I highly recommended them.

Angelica was really nice and got my husband and me a great storage. Thank you so much for your help

Angelica was very sweet and helpful in helping us get a storage.

Angelica was extremely helpful and professional. I enjoyed her and if I ever need a storage again I will definitely come back here. She was such a sweetheart and she's adorable! Thanks hun take care

Angelica was great got me perfect unit. Great location

Angelica was very helpful in assisting me to rent a storage. Great location and staff

Angelica very nice and helpful. Very good location. Muchas gracias por su ayuda

Angelica was very sweet and patient and explained everything very well to me As this is my first time I rent a garage. Thank you angelica for you help

Angelica is always so lovely and pleasant when I come in each month to make my payment on storage

Angelica was very helpful and got me the right unit because I had never rented and did not know what size to get but she was very accommodating and friendly

Got a great unit and the manager angelica was very helpful

I rented a unit a few days ago and I am barley getting the chance to do a review moving is hectic. I just wanted to say that Italia was a great help the day I rented my storage space. She made it easy and painless she answered all my question. I am happy with the location I decided on renting with.

Angelica was very helpful I had never rented a storage before but she made it very easy and explained everything great. I would definitely recommend this location

All I have to say is that Italia is a great employee. She went far and beyond today even when things where not as simple she helped me all the way though the process. She made everything simple and understandable. Thanks !

Angelica is very helpful and friendly. This is a great storage location

Great location. Angelica was very nice and helpful

Angelica and Phillip were great help... Great location... Thank you for all your help...

Angelica was very helpful. I have rented many times at public storage but this location looks great and secure.

Very friendly and down to earth. its was quickly, easy, and understandable.

really good see service

The lady Linda was wonderful and so very helpful she was kind and understanding I will use public storage again because she was good to us and I thank public storage

Went in to this location to get prices on a storage unit and was helped by phillip, he answered all of my questions and was very helpful and understanding. I would definitely recommend this location.

Angelica did my rental she was so friendly and sweet. She explained everything to me. Linda was here today when I came back with a load and she was also very nice. I would suggest this property to anyone. All the employees are great!

Linda's upstanding hard-working and a very nice person

Linda was nice, cheerful and very helpful. I have never used a storage facility before but would highly recommend you going there

Linda went over and beyond to help me and made my rent process very pleasant

Linda and Christianne had a great experience with these 2 fabulous ladies...very professional and made my vosit to pay my bill quite fun...love Public storage

Linda and Christi Anne were wonderful and professional I would recommend this location for anyone looking to store... love this place

Linda and Christianne was very nice and helpfull and they explained everything ! i will defently come back super friendly thanks linda

Both the office manager and assistant (Christianne and Angelica) were very kind, helpful, and professional. They answered all my questions and the process of securing the unit was quick and easy. Online and personal visits to this office were pleasant. I asked them to contact me as soon as the unit was available; they did promptly. The facility is well-lighted and secure. Location is convenient. Current Promotion is just an added bonus.

I chose to use Public Storage on Howe Ave because it's near my home, but I feel lucky to be there thanks to Christianne! She was professional, worked quickly and efficiently and even stayed late to accommodate my schedule!

I rented with Christianne at the beginning of this month and all I can say is that she has been amazing. She assisted my family and I in getting the storage we needed and she did it all with a smile. I recommend that anyone who needs storage visits here at howe. It was a very pleasant experience. Til this day when I stop by she greets me with the same pleasant smile and service.

If I could give this location 0 stars I would, we had a terrible experience here. My husband came in on Tuesday at 5:10 for a reservation we had at 5:30. We made the reservation through a different property, so we had never encountered this property or the staff before. The property is fine, it's like any other public storage, however, the staff, unbearable. The person we were dealing with is Christieanne, I think she may be the property manager for that location. We haven't rented through public storage in quite some time, and wasn't certain how everything needed to go, she was so rude. Christieanne didn't seem to care about any of the questions my husband had, and she was very rude about our lock. We had come prepared with a heavy duty pad lock, she took one look at the lock, said and I quote "we are strictly a disc lock property, so since you don't have a disc lock you will have to buy one here or I won't rent you this unit." Come to find out she isn't strictly a "disc lock property" and the padlock we came prepared with would have worked just fine. So we had to buy the lock for no reason! When she showed my husband the unit, they went by way of golf cart, and he felt very uncomfortable. She sped around the property, and slammed on the breaks when coming to stops. Overall, the way my husband was treated and the attitude that we were given by Christieanne was terrible, it makes me want to take my business elsewhere, and when we are able to move our items out of this property, we will.

Angelica was extremely helpful, and positive. She made the process very simple and easy, in an out. Got a perfect unit! Great place.

We were at U-Haul storage and needed to upgrade to a 10x10, but they didn't have any available so I called the 800 number and asked for availability at the Howe Avenue location. They had a unit available so they put it on hold for me until 2:30pm that day. I got a call from the location verifying the order and let the young lady know we would be heading down shortly to sign the paperwork. She let me know that she would be there until 5:30pm and would be taking lunch from 1:30 to 2pm, so I told her we would come either before 1:30 or after 2. I got there around 1:10pm and was greeted by Angelica. She was very friendly and helpful. It took my husband a while to get there with our rental truck and I told her sorry that we were running into her lunch. She was very sweet about it and said she would just take lunch when we were done. Once he arrived, we did paperwork and she was very thorough explaining everything to us and was kind enough to lend us her lock until we could bring ours from our previous storage unit later that afternoon. She drove us to the unit on the golf cart to make sure it was to our liking. Everything was fine and she told us to let her know if we needed anything else. The facility was well maintained and felt secure and Angelica was a pleasure to work with.

When I was looking for a unit in the area I came here and Mr Samuel gave me a lot of very helpful information about what was more convenience for my needs, I really appreciate his professionalism and love for the company he is working!!!

I just stopped in to purchase some moving supplies and the customer service was great. Sam was very helpful and knowledgeable about all of my moving needs. I would recommend this location to everyone for their moving and/or storage needs. Excellent customer service! Thanks

They are very helpful and there bathroom is clean. I give them a five star.

I stopped by the office today to buy some boxes and Sam was very helpful. Sam was great!

Sam is always great whenever I stopby the office to make deliveries.

Sam is great. He has great personality, professional and great customer service.

Sam is awesome. He gave me the best tour when I cane to rent my storage space a year ago. I like him.

Sam is a real nice employee. I've had my storage space since January and have had nothing but great service from Sam. Thank you!

Samuel the manager was wonderful to deal with and very outgoing. He was polite and upfront and explained in detail all I needed to know. Thank you Samuel for being so helpful.

Great customer service. Very professional. Easy to rent. No issues or problems. The were very helpful when I had questions. They even called me to remind me to pay the next months rent so that I would not incur a late charge. I really appreciated that. Alynn

This facility had the best customer service and very sweet and helpful representatives!! Vanessa Bell was amazing and helped me with all of my questions that I had about the facility. I felt right at home and appreciate the friendly atmosphere. IT's very refreshing!! I will definitely be back!!!!!!!!!!

ive been dealing with Samuel for the past 3 years and he has made the experience very easy and wonderful. he deserves a raise

Samuel Jackson is an all star employee, helpful and friendly... and how cool is his name, right?!

Samuel Jackson is very professional and courteous. He answered all of my questions and I had a lot of them.lol. I definitely recommend this place for all customers.. Thank You Mr.Jackson and Public Storage!!!!!

I have 2 storage units that i use for my business and i stay at this location because of the property manager , Samual Jackson. He is very friendly and gives us excellent customer service. Thank you, Eddy

Samuel Jackson is a wonderful manager. He has always acted and handled any matters in a very courteous, professional and helpful manner. I have always felt very good about storing my property at this location while Sam has been manager. He is always cheerful and caring. He takes pride in his work and keeps a very clean facility. He makes sure you have everything you need. He really knows his job and how to relate to and work with his customers. He is a true gentleman. It is a pleasure to know him.

This Public Storage location in Sacramento is managed by Samuel " Mr.Customer Service" Jackson who actually lives on site. When I arrived to arrange storage for my business, Samuel made the whole process easy and clear. He takes a personal interest in making sure that you have a space to fit your needs, that the space is clean and ready for use. When staff later arrived to begin loading items to the space, Samuel was welcoming and accommodating. One week after I set up the sight, I had a message from Samuel checking in with me to be sure we were happy with the space and if there was anything else we needed in terms of supplies, or even a larger space. This gentleman breathes customer service and goes out of his way to take care of the customer. You can see that he is proud of his Public Storage location and does whatever he can to care for his clients. If you live in the Arden area of Sacramento and need storage, this is the place to go.