Public Storage Self-Storage Units at 3421 Auburn Blvd, Sacramento, CA

I have been with Public storage for over a year now and I have nothing negative to say. Mrs. Dee is the best when it comes to customer service, the units are clean. and the staff try and accommodate you and much as possible. Mrs. Dee is always willing to help you out. I originally had 2 units, but she was able to save me money by getting me one bigger unit for less. And she made the move super easy for me. Being a single mom, I appreciate people like Mrs. Dee. I would recommend this Public Storage to anyone. Thanks Mrs. Dee!

I was so worried about all the horror stories I've heard about moving your things into a storage unit. But from the moment I moved it, I have had no problems what so ever! Clean and safe units. Mrs. Dee is a great asset to this company. She ROCKS!

Dee and Asher were very helpful and attentive and very informative

Dee is the best!!

I showed up to my storage to get a few things and I had lost my keys and was unable to get in. Even though I was very stressed about my situation, Marcus helped me very quickly in getting a request for a new lock in. He made me feel very relieved and reassured. Thank you Marcus for your good service.

Dee and Vanessa were a great help

Venesa is good

Riquisha was super helpful and amazing helping me and my partner find the best deals for us thank you Riquisha!!

King helped us out and was great service

Came here today & Dee was wonderful! Very helpful great customer service! Thank you Dee!!

King helped tremendously today with the service great place to store

Great way to start the morning thank you D for making me laugh

Great person

Came to the office after 9 am but the office wasn’t opened. Advertising says they’re open from 9am to 5pm on Saturday.

Dee

King does a excellent job at the site. Highly recommend

King is doing a great job. Highly recommend this site for storage.

King and Dee do a great job here. Highly recommend.

King and Dee keep the premises clean and nice love the customer service

King is awesome. He helped us with our move out. We’ve been here since 2020. Great facility!

King and Dee manage this place great. Will do many more auction clean outs here.

D! Is amazing. Thank you for all your help.

Dee and Stephen were great!!

Dee is nice clean property

Dee is awesome

DEE made my area look clean at another location where I have my unit.

Marcus was amazing he helped me pay my bill and was so charming and extremely friendly. Definitely wonderful staff

Dee and Zora were a great help!

Dee is great

Dee is so nice.

Dee is great. Very helpful

Great property. Dee was willing to help when I needed it.

I am a supervisor in a profession that deals with some pretty abrasive people. I had an issue and I had to come up to the front desk and speak with Andrew and I must say the experience was overwhelming positive. The transaction was simple but he just had a welcoming vibe naturally. I have to say that Andrew was the best person I have dealt with at a Public storage in Sacramento. Again a simple transaction that only dealt with me need the code to get in the door to the units. This kid has “it” I just want to make sure management knows this. I almost wanted to poach him 😅 but he seemed happy to be there!

Dee was AWSOME! Very friendly and helpfyl.

Thank you , Heather is very sweet

Diandra is awesome

Dee

Felicia your the best thank you for cooperation

Latoya was very patient, kind and helpful. She explained all the options and then assisted me with the necessary paperwork. Big thanks to her!!

Dee is probably the best person I’ve ever met. Got my lock and broken key fixed and I didn’t even have to call a lock smith. 10 stars if I could. Amazing job!

Great friendly and professional staff! Easy to get to storage, fast paperwork, wonderful storage experience!

Dee is awesome!! She always is very helpful and pleasant. We love working with her.

Dee the property manager is great

Jackie is awesome she helped me out thanks

Andrew had amazing customer service. He was very helpful and explained everything. Very grateful for his help in getting us a storage unit on short notice!

Andrew was very polite and had wonderful customer service. He had a smile on his face the whole interaction

Affordable for my budget. Desirae was very nice but I think she misinformed me about the hours. I recall being told gate access was 6am-10pm not 6-6.

This is an amazing location! The workers are so helpful and kind. This location is clean and ready for storage. I truly recommend to use this storage facility to keep all your valuables safe. Andrew was very kind and was extremely eager to help me with all my needs and questions!

The manager Andrew was extremely knowledgeable and helped answer all my questions.

Dee is a awesome lady very nice.

Dee Was EXCELLENT!

“D” went above and beyond for us, was met with incredibly friendly customer service and a good attitude

Dee was very good

I have been a loyal customer for years. Yet I don't agree with the rental increases what so ever it's rediclious. I do appreciate the phone response and customer service very friendly and kind for many years.

Felicia was so dope and friendly. We even laughed I highly recommend the customer service is A 1 and she kept a smile !

Dee was very helpful And consider it I enjoyed my Experience here

Felicia is awesome

Dee was great and had a great atmosphere during my rental.

This girl was cool , enjoy talking with her and she knew just what to do, was not that long . Quick fast Thanks

The awful customer service is the biggest reason I'm unable to give 5 stars. I have used Public Storage a few different times in my life, as I move a lot, and this was my worst experience yet. After completing my rental process online, the email I was sent instructed me to come into the rental office to finish the last steps, so my partner and I went in. We were greeted by a lady who immediately gave us attitude. She kept asking if I was supposed to be there in person and when I assured her I was, she skeptically asked for my ID. When she did in fact find my account and unit that was signed and paid for, she returned my ID and when I thanked her, she was sure to silently turn her head away from me. My partner and I just moved in together and have weekends off together so we were in a good mood, no rush at all. We were talking and laughing while the lady finished up things on her end. She wrote down the gate code and we went to our unit only to find we needed a door code as well. I called the office to avoid going all the way back to the front, she immediately cut me off and told me what I needed to do to use to lock we purchased. I let her finish and told her that wasn't what I was calling for at all, I told her what I needed, and she said she didn't give us the door code because she thought we had it (but she never asked us if we had it...) and then told us we had to go back up front to get the code. When I asked her why she couldn't tell us over the phone, she said it was for security because all calls are recorded( but there were no disclaimers on the line before we were connected required by law stating the call is recorded). I went to the office again and told her I know the calls aren't recorded and it felt like she was being rude and giving us a hard time. She then started to explain that me and my partner were "whispering about [her] taking too long" and that we were the ones "in a rush". I let her know we were NOT talking about her and that, we were in fact, in no rush at all. She apologized and wrote down the other code we needed and I left, but I hope I'll never need to go into the office for anything. The manager is named Dee and was nicer to me because that's who I spoke to when I signed up for my unit in the first place but be wary, Dee has some bad reviews on here too if you read through them. If you absolutely want to go with Public Storage in this area, maybe try the location on Howe instead. It's just as central and the customer service is better. The only reason we went with this location was bc they had the unit size we needed. If I hadn't had positive experiences at other Public Storage locations, I would have totally walked out and gotten my money back, but at the end of the day, the units are well kept, the security is great, and they offer cheap insurance.

Marcus is the BEST‼️‼️‼️ Go to him

Dee is where it's at!!

Dee is Bomb!

Dee is Amazing, many thanks for 2 to 3 months and being over a year

Dee is always nice and friendly.

Customer service was great

Dee was excellent

I have been trying to leave the property manager a review and now m getting a chance. She has great customer service will recommend for sure.

Dee was great

Rayell is so helpful!

Dee is really cool.

Great place clean and easy.

Excellent service! Tami came in on a day where every place that boxes were CLOSED! Omg! She sold me everything I needed to complete my move! Kudos Tami and public storage.

Honestly the beat storage experience I've ever had D was fast and efficient,she knew what she was doing she was nice and easy to talk to explain the app To me and did the best to get me the best rate public storage company needs more representatives like her thanks again D So unfortunately I had to take my 5 star review down to a 3 star I received a phone call regarding my storage bill being due on the first I just moved in 2 weeks ago and paid $188 and now I owe $70 more because rent is due on the 1st of every month so the person helping me was explaining this to me and how they are do their billing when out of no where someone spoke up in the background and started to explain in a rude tone turns out it was the same person that rented my unit to me it was D in the background in my opinion this all should have been explained to me the day i rented my unit and therfore my Initial Review should have been lower due to the fact that this was not explained to me In my opinion Dee needs to work on her phone courtesy and also let her subordinates handle the phone call and only step in when necessary or when asked for a supervisor the girl that was helping me was doing a fine job explaining the situation to me there was no reason for somebody else to be involved and especially not in the fashions that it was done

Rayell and Dee were Great

Dee is great and very helpful

Tami she's good worker I the like service

DeAndre was very helpful again as this is my second time using this Public Storage location, she was very professional!

Deaundra made this experience one of the most stress less activities of my day. I was on the edge when I came in and wanted to cry. Deaundra assured me that I came to the right place and when I left I was laughing with a huge sigh of relief. A few days later I told her I needed a larger space and she called me as soon as one became available. Thank you!!

Hello this is for the Facility on Auburn Blvd Store # 65954 Deaundra has gone over and above for me with a unit I have under my name but it wasn’t my stuff. It became a family issue but she stayed in communication with me knowing what I was going thru. I just want to tThank Deaundra for her amazing customer service. Your company is lucky to have her.

I stop by public storage on Watt and Adren, wasn’t sure exactly what I was looking for but Miss Deaundra was very helpful and explained the sizes of the space an help me pick the right one she was very helpful and patient with me I wish more people would take the time an explain things I needed the storage place for two weeks from now but because of her Attitude I decided to rent it right then and there thank you for have Such nice understanding people working for your company

Deaundra is Awesome!!

Deaundra has been most helpful in everything I needed to do here she helps me set up my account she helped me get the app online she made sure that I'm always taken care of cuz I do have a slight handicap and when I'm alone she looks out for me even Sarah is a personable person too but I really appreciate Deaundra making the extra effort

The local staff was off the charts excellent, the corporate BS was too much. They tried to charge me for next month's rent on the 1st, I moved into the storage space on the 13th of last month and moved out today

Deaundra remembered me by name. I felt special. Thank you

Deaundra is very respectful an gave excellent service

Review for koko!!! Hope you beat your boss

For koko!!! Good job and beat your boss!

Deaundra excellent customer service very kind VERY HELPFUL I WAS TELLING HER ABOUT MY FURNITURE AND I WAS NOT TO SURE ABOUT THE SPACE AND DEAUNDRA VERY PATIEnce WITH ME SHOWED ME A VISUAL OF THE STORAGE SPACE AND SHE HELP ME OUT WITH THE BEST SPACE FOR ME .I have been to numerous storages and never HAD SOMEONE WITH So polite and courteous like Deaundra THANK YOU

Kristin was helpful and kind

Thank you Deaundra for being so helpful, efficient and proffessional. You are exactly the business Manager I needed that day...

This is for koko! You rock thank you for your help!!!

Marcus was very nice! Quick and easy check out 👍🏽

I needed pricing on several different sizes and Kristin was able to assist me with my needs. I look forward to using this facility in the very near future. Thanks Kristin.

Friendly staff and assisted with all my needs.

Very friendly and helpful.

I called and spoke with Kristin. She was very polite. She answered all my questions. I will use them for my storage needs in the future as long as Kristin is still working there.

I called and had a few questions about how much a storage unit cost. Kristin answered the phone. She was able to answer all my questions professionally and without putting me on hold to ask someone else. I really appreciate her knowledge.

Kristen is wonderful very kind got me my storage quick and help me understand my storage better

Top Notch communication skills..The place was clean the people that work there were fantastic, I was treated with the utmost respect and courtesy. The price was fantastically on time. Money is tight. They rented me a 10x10 for a100.00$ right price at the right time. They made sure they understood what i needed before they rented to me. No pressure . Honesty and kindness The unit was clean very appreciative of the way they made me feel. tGood business people. Dont know what they earn. I recommend a raise.Merty Christmas and God bless you All.

Deaundra was extremely helpful and Im thankful

Deaundra is Great! She like family

Excellent customer service. Deaundra was very helpful and the the price was right on the size of the unit.

Deaundra she's a great worker and doe's a good job

Deaundra is Awesome!!

Dee was very helpful. She was very very polite , she spoke very well and was very helpful. And kind, sweet woman,

Thank you Deaundra for all of you help! It’s nice to know there are still kind people out there!

Dee was so helpful and made sure I had enough space for all my items I’d be storing and a good thing I listened because I was going to go with a medium storage space when I was going to need a large. Thanks for your help and going above and beyond to make sure I’d have enough space I couldn’t have had a better experience I can tell dee has a lot of passion for others and her job!

I gotta say, Deaundra is such a great human, the entire process was smooth and flawless, even though I was there with a friend helping her move I throughly enjoyed everything. Will definitely be coming here for my needs in the future!

Friendly.Clean.Cheaper then most.

Deaundra was very pleasant and super helpful, prices are not to bad, highly recommend using this storage Facility.

Closing too early especially on the weekends not enough time.

Deaundra was great!

Very helpful I'm very convenience for where I live thank you very much Public Storage.

Deaundra was very impressive she took the time to listen and help me when I needed it. She is the reason I kept my business here.

Deaundra was a huge help today and she is very good at what she does, service. Thanks Deaundra!

Deaundra has wonderful customer service! She is always helpful in a very timely manner. I wasn’t too sure about this storage due to the location but she has made me feel comfortable and secure with Public Storage. Thank you Deaundra you’re awesome!

Deaundra is the business. I love talking to her when I come. She always cheers me up.

Deaundra was awesome! She made the whole process really easy and fast! Definitely the best property manager I've encountered with my experiences with Public Storage!

Thank you Deaundra for being helpful and honest.

Summer was very very helpful I was stressing out due to the fact that customer service missed placed my information Summer helped me out in so many ways she has excellent customer service thank you Summer for making my day without you I would’ve lost my mind

Deaundra was awesome. She was very helpful, honest, and super hilarious. If you come in I promise she will take care of you. They also have excellent prices. They have excellent customer service and I cant stress how well they will take care of you!

Omg Deanudra is so awesome. She helped with a situation that was very complicated. She took so much time to explain and follow through. After years of storing my stuff there I am so grateful for her friendly and professional help.

Deaundra was super helpful and the process was quick, I was in and out. They also have boxes, mattresses covers and all that.

This was my first time getting a storage and Deanudra was very nice and informative on the type of storage they have and what deal they have. It made us feel comfortable on getting one.

Courteous staff

I found this location online and did the express checkout. When I got there, we were greeted by Amber. She was bright, bubbly and she made the process very easy. We have no complaints. We left with a smile thanks to her. ☺️

So awesome. Jackie was so nice, I was in a rush and she made things happen quickly. I'm so glad I chose this place.

Deaundra is the bomb. Com so helpfully and friendly

Clean units close to the highway. Unfortunately, as will ALL of Sacra-cement-hole, the homeless will rob you blind if you don't maintain hyper-vigiliance. You need a gun for personal protection in this area.

Rebecca was very helpful she answered all my questions and made the renting process super easy. Would highly recommend this public storage. Keep up the great work!

First time renter Amber and Rebecca provided excellent customer service by answering all of my questions being courteous and respectful to myself as well as another customer.

Deaundra very helpful and the service i recieved was very fsst..i would give this location anf employee 5 stares...

My first time renting storage. Deaundra was very helpful and friendly, made me feel less stressed about moving. Thank you very much!

Ridiculous prices, will raise rent without proper notice. Horrible customer service. No access after 6pm. Missing valuables after they removed the lock and put theirs on. Do not recommend this place at all.

The staff is always great when I visit.

Excellent customer service really nice people very helpful. Facility very clean I would recommend this place to friends and family

Great place to go for auctions! Donald is great!

Deaundra has great customer service always very kind and friendly other staff members are very helpful as well.

Came in with a friend so she can pay her bill and she was helped by Deaundra. Deaundra was very friendly and helpful.

Great storage!!! Verry friendly! Close to the fewway! Huge lot easy to maneuver big trucks and trailers!!! Ask for Deaundra or Amber!!!

DeAndre was very professional, polite and efficient. She helped me with all of my move-in needs and helped me save as well! I'm very happy with my experience with Public Storage.

Deaundra very courtesy respectful and great customer service.

Deaundra is Awesome!

Amber is very friendly and helpful. Clean facility.

Deaundra has great customer service.

Deaundra is always a pleasure!!

Great staff ! Thank you Deaundra for the quick and fast service !

Jackie is great and has great customer service 👍.

Deaundra is always helpful and patient. I get frustrated easily but she stays calm and we both win. Thank you!

The manager was helpful and friend

Great job,Ashley!!!!!

I just wanted to say Thank you to Deaundra, she's always kind and knows me by name and I really appreciate that. Today she actually gave me ICE WATER while I was organizing my unit. She's wonderful! 😁

Thanks for everything Deaundra!

I like Public Storage..

love the staff here. they really go the extra mile for me and family members. i will always recommend this one to ALL I KNOW

It was a pleasure to do business with you and get a storage unit thank you very much very nice very clean place

I would think twice before renting here. Virtually no security at all. No cameras, no monitoring. They might as well leave the gate wide open. People ride in on your gate code and the staff does absolutely nothing about it. The only thing you can count on is seeing your rates go up and up...

Deaundra was very helpful and professional

Alice is very kind and helpful thank you Alice

Deaundra is always a pleasure when I come by and have any questions or just stop by to grab something. Thank you!

Deaundra has made this a pleasant experience. Very much appreciated.

Great service very quick

Extremely professional staff!! They are awesome and very helpful. The storage facility is always clean.

Deaundra is very helpful when paying my bill and there for you when you need to know any information. Great customer service!!!!!

Deaundra was awesome. She took her time and was very patient when answering all of my questions. I would like to thank her for her great customer service.

My favorite storage place. Highly recommend. Amanda and Deaundra answered all my questions thoroughly and were really helpful and knew what they were talking about and I never have to worry about my stuff in my storage.

Deaundra was very helpful and pleasant to speak to.. She got us our storage fast and easy. Thank you Deaundra 😉

My first encounter with Jackie was beyond stellar customer service. From the initial contact with her over the phone to our physical meeting she delivered great customer care. Very patient and attentive. Thank you Jackie.

Deaundra is really Great! She is considerably kind and thoughtful. She is a great asset to Public Storage.

This Is The Best Place To Store Your things. Never Had A Break In Always Clean Property And the Manager Deondra is Amazing Always Friendly And Willing To Help Thank You Deondra For Making This A Great Place And A Safe Place❤

Deaundra

Alice was very nice, polite and detailed. It is good to have excellent customer service. We need to have more businesses with staff like her. I rate Alice as "Awesome"!!!!

Deaundra was a great help in my time of need. She really took the time to help me and made the process easy. Thank you!

Deaundra was very helpful in helping me to select the Right storage unit I needed. She was very personable and nice I really enjoyed the visit

Alice,was very friendly and respectful she was very professional and prompt..

Alice was great! So professional and helpful! She made the process so easy! Highly satisfied with her excellent customer service!

Waaay to expensive for such a small space

I had the pleasure of meeting an amazing employee by the name of Rebecca.She made it easy and fast for me to buy a storage. Her customer service skills were/are THEE best I've EVER experienced in my life. Also they have great deals to get a storage. And make sure that it's the right fit for you.

The staff was friendly and helpful in my time of crisis Thank you guys

Dee very professional and courtesy would recommend

Very helpful staff. I underestimated how much space we needed and they made it so easy to move to a bigger unit and found a great deal for me

Thanks Deaundra for all your help, it's really appreciated!

I had to move unexepectly and needed a storage ASAP. I called Deaundra and she helped me immediately. Offered great customer service. I got the promotion and she told me about the insurance available and got me the moving supplies i needed. Highly recommend them if you are looking for a storage. Call Deaundra she is great and will help

This really rip off.

Deaundra is always helpful whenever I need help. I have been at this location for years and haven't had any issues. Thanks for everything!

Good people, reasonable hours and rates, secure so I rented a unit.

Thank you cassie for your help today

Deaundra nice :)

Deaundria was very helpful and polite made my moving process simple and easy !!!

I appreciate workers like Kassie.. Really... She is a hard worker! She did her job professionally an she took great care of me during my visit today. I had so many questions an was so overwhelmed with life events. She was calm and She offered me water and she talked with me for 20 too many minutes. 😍 i would recommend this manager an this property to others just based on her customer sevice and how clean the property looks no matter the area its in.

This is hands down the "WORST " storage facility I have ever had the unpleasant encounter of using . O would not recommend using this storage for any period of time , unless you want to be jerk around and taken advantage of , and left to feel "BURNT" so to speak . Personal is extremely rude , disrespectful, inconsiderate, and dishonest..... From the front desk all the way to the district managers ... I'm appalled at how I was treated while having my things at there facility which at the end of the stay with them they did in fact lie about the auction date of my unit , jacked the fees and prices up to over $ 650 for only a 2 month period at which my monthly rent was only 159 I lost the only pictures of my kids I had, their birth certs, legal docs, court documents for a lengthy custody battle, and the only pictures I had of my grandparents that passed away , granted I fully understand the rent should have been paid on time and this could have been avoided but in my defence I'm a single mom of three little boys and I hit hard times just needed a little compassion or maybe some understanding not screamed at , called a liar , and made to feel less than .....any ways my recommendation to anyone out there reading , CHOOSE """"ANY""" STORAGE UNIT EXCEPT THIS ONE !!! Sorry for the lengthy post , as this doesn't even come close to doing justice ....

Very friendly and helpful. Smooth and quick, the way business should be handled.. Andre and Rebecca are very professional..

Andre and Rebecca were very friendly, professional and helpful. They were flexible on scheduling the time I could get there. They called to get updates and were understanding and supportive. The facility was clean and well maintained. I would highly recommend them and this facility/

Kassie was quick and polite always very helpful .

Andre was great!!! Super helpful

Dea and Jackie we’re great

Amanda was great made my move process so much easier .great customer service .i whould definitely recommend this place to my friends and family.

Deaundra was very friendly and helpful

Shalyn and deaundra are very great workers always there to help when I need them got my late fee taken off

Deaundra is a really great help whenever I need it. She's the most laid back but professional person. I am glad I chose this location!

I went into public storage today looking for a unit because my mother just passed and I have till the end of the month to get all of her stuff out of her apartment. I came into the public storage on watt and auburn trying to figure out if they had a storage space to fit my mom's stuff, unfortunately they did not have the unit I was looking for but the two workers there, Amanda and Deaundra helped me out immesnsely. It been such a tough time since my mom passed and they gave me all the correct info I needed to get a secured unit near her apartment. I've never had to deal with purchasing a storage in my life and Amanda and Deaundra made me feel a lot better about the situation. I have worked in customer service my whole life and I have never had the same amount of patience and understanding as Amanda and Deaundra. Thank you public storage, especially Amanda and Deaundra, you have a lifelong customer with me.

Hello, Do you have space for RV trailer? Thanks, Max

Shalyn great employee

Okay I came into the store today there's a lady by the name of Rebecca was her first day very sweet young lady and seems to know what she's doing. I encourage people to come to Public Storage on Auburn

Andre he is awesome great place fun people

Deaundra was very helpful , friendly. & customers services.

Deaundra and Reese were able to quickly get me signed up and I got a great deal! Would definitely reccomend

Very good and friendly staff shalyn helped me and made everything so wonderful and easy for me thank you so much

Shalyn was amazing. Very informative and helpful, the process is quick and easy and they are ready to answer any questions you have. Definitely recommend this public storage.

Shalyn was very courteous and helpful. The prices were uncomparable and signing up took a matter of minutes. Definitely the right choice.

Dea is the best and so is the service.

Deaundra was wonderful extremely helpful and friendly! Great service !

The service was quick, the staff were very helpful & the hours are convenient.

Ms. Alice is a wonderful, courteous, person. So happy to be renting here.

Deaundra was a great help she really up thank deaundra

Deaundra was awesome!!

Super nice staff, Deaundra was helpful and polite, and the location was great for us

We stored here for the last 4 years. Our unit was broken into during our stay and we were given the number for the insurance we were paying for every month only to find out they wouldn't pay for anything. What a rip off! Especially since we were told the whole time that it was something we had to have. Our rent kept getting raised about twice a year until we just couldn't afford it anymore and decided to just buy a shed for our back yard.

Deaundra is Always friendly and very helpful!!

Loved my experience, reasonably priced and all my questions were answered before I could ask them. Marguerite was very thorough with everything and made sure I was taken care of. I definitely recommend her for anybody's experience there

Clean facility. Easy to navigate. No real security except for the front gate. Prices are ridiculously high, especially for that area. It's often hard to find staff. I prefer A-All Mini Storage.

Deaundra is great! I appreciate her attention , patience, and working with me.Thank you so much!!

Deaundra Awesome customer service today when moving in.

These people were very kind and helped out as much as they could.

Alice was the best and very professional. She made real easy for me .thanks

Deaundra was great. Showed me options and helped me w what I needed.

I was helped by Deandra. She provided great service,was friendly and gave me and my family the internet prices we were quoted for.

Deaundra is the best! I can always call her and get her on the phone to help me. When I moved into the unit over a year ago she went above and beyond to make sure I payed only the price I was quoted online.(others were adjusting the price and adding extra fees) I am totally comfortable calling to discuss my storage and fees with her!

Already expensive, just raised their prices by 25%

Deaundra was a big help. It's was quick and easy, very clean facility. Thank you so much.

Deaundra is helpful and i was happy with this one stop shop

Deaundra and Nicole Great service nice personalities.

Deaundra Great service highly recommend

Deaundra was an excellent help, and I am very appreciative. Thank you !! :-)

I have been a customer for about 6 months, and I really appreciate the courteous customer service we receive from Deaundra.

Super fast! Deaundra was super friendly and accommodating. Security is top notch and access is easy for customers. A++++

Just wanted to say THANK YOU to Deaundra for all her help today, you were awesome to work with .. Jenn

I had the pleasure of meeting Deaundra. She was very polite, knowledgeable and well spoken. I would definitely recommend you stop by this location and see what she has to offer. Very refreshing good customer service still exist.

Deaundra was very professional and made sure I had exactly the right size unit for my storage needs

Fast and very nice

Deaundta was the best helped me so much . Would recommend this location. Awesome customer service

I always come here to make my payment, and all the time is the same great service, Alicia has taken my payment a couple times and she's just great, definitely recommend this spot!

Perfect location & friendly helpful staff

Deaundra..She was a real nice person.She Represented this company in a very respected way..I'm always glad to use this location of public storage. Be useing this company for many years. I'm also a legal candidate running for President 2016..P60005584.. A business is only as good as the employees that represents the business.You might want to keep you eye open for this lady to be permitted into higher job..or management.. Thank you !

Went quick and easy.....very helpful!! Thank you!!!

Great cusfomer ssrvice

Deaundra was very thorough and very helpful. Made my experience easy and every bit worth coming to public storage. Would recommend to anyone.

Deaundra was amazing

As a long time customer I had my share of good and bad experiences with Public Storage but the other day when I stopped in Samantha was more than helpfull she had a great attitude and was on point with detail with the questions I had I hope there's more workers like her

Alicia was very helpful. I was able to walk out within 30 minutes! She's awesome! I recommend Public Storage to all movers

Deaundra is fantastic a real professional I will continue to use public storage because of her outstanding professionalism, and customer service.

Deaundra was awesome! very simple and streamlined process

Very curious staff, Alicia & Deaundra were very helpful.

Nate and dee helped me get a lower price at a different location they where both kind and professional.

friendly wonderful service by Chelsea and Nate

As a first time customer I felt very comfortable with their customer service and security on the premises. Nate was extremely helpful and showed me different units to best fit my needs and I ended up actually saving money! I would come back any time I need to store something. Nate and Leandra were warm and welcoming and made the experience easy going and made my moving less stressful. I would come back or recommend to any friends or family. Storage area clean and very secure! Thanks Nate!

Loved it ! Really enjoyed deandra . such a great help and loved the laughs.

Deaundra was really helpful and helped me decide the best storage unit that I needed

Chelsea and nate were very helpful and kind. They got me the proper help I needed.

Chelsea was very nice and profesional.a.placer to do business with guys

Deaundra made me feel welcomed

I had the pleasure of being assisted by Deaundra, she's very knowledgeable as well as Friendly! Thanks

Great service. I was in an out. Heidi was awesome

Samantha did my lease and was very thorough and made everything easy and very engaging. . Heidi helped write this review . I highly recommend public storage . Thank you! !

I was upset at buying a expensive lock at first but thanks to Heidi's AWESOME quik thinking, she convinced me that its not only smart but safe. Anyway i came in having a bad day already and when i left, i was smiling and felt so relieved i came here. Thanks heidi for being u. Way to go!!!!!

Corinne and alicia were very nice and helpful. Im glad I chose this store place

Everything went smooth, great experience with Corinne

Absolutely wonderful. So helpful and fun.

Linda gave me amazing help finding the right storage unit at a great price! and saved my life at the storage unit from a spider! Haha She has a great attitude 😊

She was extremely helpful. Got me in and out without any problems.

Ive had wonderful service here. Corinne went above and beyond to help me get what i needed and always has a smile on and positive energy. :) thank you!

Linda is so great... She made this rental go super fast and was fun to be around i will come here again if i ever need storage again...

Corine was awesome and very cordial, speedy , Professional Experience. Aloha Cornia!!!

It's the best storage. Come and see Corinne she's the best

Linda was so helpful and nice... corinne did my move in and she was absolutely wonderful... I was very stressed and she eased me and treated me will... thumbs up ladies!!! :-)

Corinne and Linda is very nice and helpful. I recommend this place

Corinne greeted me when I arrived. she was very cheerful and knowledgeable. She made me feel comfortable asking about the different sized units and not knowing what I wanted. The customer service was excellent, this young lady is a professional. If you're in the area and you need storage this is the best place to go.

Phillip was an excellent customer service representative I was in and out in minutes the office was cool and clean I will refer people to public storage your the best

phillip was a great guy that made it easier to work and understand the ways of payment and how storage is managed i would definitely recommend going to this one if your moving or need storage

Great place.The best costumer service, Samantha + Corrien were also fantastic very professional great attitudes and very helpful. Thanks. I'll be back here again😆

I was having a rough day and Corinne's customer service was truly refreshing. She was so calming during a stressful move that I walked out laughing and happy, definitely not the way I entered in that day. (: I highly recommend this location if you want to not only move and store things, but actually feel uplifted in the process. Thank you, Corinne. You're a doll! GM

Deanna was very nice. Property is always clean never had a problem. Thank you ladies for always giving me professional sevice.

Came in to look up prices and Phillip and Corinne got me a great deal and helped me out so much. This place is great. Recommend this place for everyone.

corinne was very courteous and helpful. The property was very well maintained.

Came into pay my monthly bill and Phillip helped with that. He had a great smile and made my day even better. I recommend this location to everyone. Come see Phillip he will help you out.

Great people great deals,

Corinne was very helpful as a property manager, i noticed the property is well maintained , and she is a no nonscence manager, a good quality in keeping a place nice. I would recommend this facility to my friends and family

Heidi and Phillip were great I had no Idea what size storage unit I needed and with no hesitation Heidi assisted me in finding the right size. They were very helpful and pleasant. I'd recommend this public storage to anyone who wants fast friendly service and the prices are great!!!

hidie and phillip great customer service!

Phillip and Heidi where extremely helpful in finding the proper unit to fill my needs they where awesome to work with

Phillip and Michelle great customer service!

Phillip and Michelle helped me with my payment today and they gave me perfect service. I recommend this location to everyone... Thank you Phillip and Michelle

Phillip is a nice guy

Corinne employee public storage has been very helpful individual.

Great Customer Service!

The manager Corinne was so helpful with all my questions and I left so comfortable and relived. I will use this facility for all my storage needs

Phillip and Heidi did a great job. I went in the change some information on my account and there took care of me. I recommend this location to everyone.Thank You Phillip and Heidi

Greatest of service by Heidi & Phillip. ..

Heidi did my rental today and was sweet and very helpful . EXCELLENT CUSTOMER SERVICE .

Angelica helped me yesterday and she was wonderful... today Corinna and Linda were so helpful. I couldn't have asked for more!!!!

The Service was wonderful. Corinne did a great job. Thanks public storage.

Linda Corinne and Phillip make storing easy! best storage ever

public Storage is great I like there prices thanks to the man above he made it possible threw Corinne to get such great deal love it, I would recommend anybody to this place to talk to Phillip or Corinne they are good people they will work something out with you they did with me and peace.

Corinne us a friendly person. I recommend this place

On site staff amazing! Clean units.

I've had nothing but positive experiences here! The staff is incredibly helpful, especially Corrinna. I highly recommend Auburn Public Storage.

Corinne is awesome. She was friendly she made me laugh and she took a lot of the stress off my shoulders

Love this PS! Amazing customer and friendly staff.

My husband and me just went to our public storage unit on Auburn Blvd, and Audrey, who works there and helped us, gave us the absolute best public storage customer service we have ever had. We have had terrible experiences in the recent past with other public storage customer service reps, as well as their management. So it was very refreshing to have Audrey assist us on this day, as she went above and beyond with her customer service skills and professionalism, to make sure we were happy, happy customers. Thank you Audrey, Lance and Lisa Kalua

Audrey did a great job showing the unit and being patient with my decisions. I have had nothing but good success at this Storage Facility over the years.

Excellent storage. Every time I come in the ladies there are helpful Audrey always helps me she is friendly

corinne helped me today i must say corinne was so helpful and very respectful she greeted me asked me was there anything else i needed she also mentioned if i had furniture there were furniture covers for my property so it can be protected she has great customer service thanks for helping me i will suggest people moving to go here fast easy and nice staff thanks alot for the help and its so convenient she is a great staff told me i can ask any questions and she will answer them her best im glad i came to this location

Great service. The manager was really friendly and helpful! Thanks!

I have been renting a storage unit for years at this location. Whenever I had a problem it was always handled immediately. When I have had to go into office Corinne Hood has always been helpful. The facility and property have always been clean. I am sure I will continue to rent a unit there, in fact I have 2 units currently.

I had a great experience at public storage and I just love to great customer service I received from Rochella, she was very very helpful

Went to the public storage on a ur ben and waytt.i was not ready to rent just wanted information on unit.rochella showed me a unit and gave me good information on public storage. I asked her how long she been with the company and she said only a few months.she could of fooled me she had great knowledge of units and public storage. I am not ready to rent at this time because am not moving for a few months, but I know when am ready public storage will be my first choice. I thank Rochelle for her great customer service and public storage for having people that know s there stuff

I went to this location and was greeted by Paige. She is what I would consider a phenomenal asset to a company. Great job!

Paige was great! Excellent customer service, Overall made my experience that much better! Thanks Paige!

Very helpful staff, great place clean.

Corinne was the lady who helped me today and I couldn't have asked for better service. She was very knowledgeable, kind and patient. She made my tough day of moving a lot more delightful. I highly recommend this Public Storage!

Great experience for the first time using a storage unit. Would definitely come back as a repeat customer. There was a $1 internet special for the first month. I really liked that you can drive up to your unit and load and unload as needed.

I was referred to a friend to this place when I was looking to store my car since it wasn't too far from place. Corinne was very helpful and answered all of my question about storing my car. I would recommend anyone in the area to come by see for yourself. The staff here are very kind and friendly.

Just moved to Sac and this storage was far but was referred here by a friend. Corinne was really nice and friendly! Would recommend anyone in the area to come by and see for yourself!

I'm actually renting a unit in this location and Corinne have been always very helpful with information and suggestions about the Storage!! I feel very satisfy with the service!!

My husband and I have been to other locations but what can I say this location is the BEST! Great CUSTOMER SERVICE, We were greeted with a Happy Face a warm SMILE. Corinne had answered all of our questions. She made us feel like she was happy to help us and weren't waisting her time. I LOVE the feeling there and not to mention how CLEAN the Property is. All in all it was a GREAT visit. Thank You Corinne! You made our visit so enjoyable.

Corinne has excellent service with a smile. I'm very happy

Nisha is awesome!!!! She helped me out amazingly!!! 5 stars

The ladies were very friendly and helpful. The service was definitely impressive. Thanks again!!!

Went to the property to get a new lock and seen two new faces Paige and niesha. Them two are so sweet they gave me helpful information. Its about time you all added new faces with GREAT CUSTOMER SERVICE

I went to change spaces as I needed less room. The staff was very helpful in showing me a good option and explaining how to reserve it for future move-in.

This was our first time getting a storage unit and I must say, it was very easy and a pleasant experience. Christy was our office contact and she was so very nice and thorough. Letting us know exactly what we were signing and she was able to answer all of our questions. The small office got very busy at one point, but Christy handled everyone with the same cheery and professional attitude. Thank you Public Storage & Christy for making storing our things so easy and affordable!!

We needed a space in a hurry for our son David who was moving. This place is convenient and clean. Christy, the manager, was very helpful. She walked out to our space with a form for us to sign and even lent us her own tape to help wrap up the mattress and box spring. I would recommend this place.

I was in desperate need of boxes and stopped by Public Storage, Christy was extremely helpful in getting me the right size boxes and even made sure I didn't forget tape, the one thing most people forget when getting boxes.

I have a storage unit at a different Public Storage facility but come into this location to pay my bill. Christy has always been friendly and courteous. She is always able to answer my questions and assist me even though my unit is at another location.

Great overall experience. I have had storage units before, but none this convenient or hasslefree. The service was great with a smile, and even gave advice on where to get some dinner! Thanks Christy!

The staff was incredibly helpful, especially Christy. I will gladly use this place to store my things! :-)

Fantastic location and even better folks running it. Has been a truly pleasant experience which has not always been true of other places I have stored with. A+

Very helpfull staff christy was great with helping me find the right size unit i needed will def go back if needed

My parents began using this storage facility over 20 years ago, since it was convenient to their new residence in Carmichael. The property managers have always been responsive, especially when it comes to notifying us about possible tampering with or damage to one of our units. I recently had occasion to switch several units from my deceased father's name to mine, and property manager Christy and co-worker Red were both very helpful with that process, saving me money as a result.

I was moving and needed boxes. I stopped. By this location. The manager was extremely helpful on how many boxes I needed as well as sizes. Friendly knowledgeable service. I highly recommend this facility. Thank you for your help!!

My wife and I are in between spaces and this place was in a great location to store our extra stuff! The staff are friendly and helpful and offered great service for the price!