Public Storage Self-Storage Units at 7640 Fair Oaks Blvd, Carmichael, CA

Riquisha She has excellent customer service She was so helpful I Rate Her As A 10+ I would recommend her To Anyone One That Needs Public Storage ⭐️⭐️⭐️⭐️⭐️😊

Riquisha was wonderful to work with , I was in and out super fast got a really good unit. I am super happy with the services. I’ve been to a lot of storage units this past week and she has been by far the best to work with, Thank you again for all your help ..:)

Riquisha are very kind and helpful with my first time getting a storage unit.

Great customer care from raquisha and Aaron we r really pleased with everything. Thank u to both of them

Deleted my last review only because it was a bit vague, but I REALLY need to say that coming into this office to make payments slowly became a headache I started to dread. A certain district manager by the name of Marcus, makes very uncomfortable “small talk.” From questions about my wedding rings, why I come in alone if I’m married, and if I liked his car. It was very pushy and uncomfortable. It started with unnecessary breaks on my fees which I thought was very nice, but I came to see was actually a quid-pro-quo. I have called to report this to customer service and GET A RUN AROUND and have resorted to this. I will be leaving and gladly taking my business somewhere much more professional. I hope that this is seen by someone, and I will be sending my husband and brother to deal with further payments and the move out so as not to have to deal with the awkwardness of the situation. Do better

King doing a awesome job quick and friendly

King is doing awesome job. Keep it up

King helped me out huge!!! What a great guy, very helpful and positive. I’m so glad I rented here, and it’s mostly because of King.

King was a wonderful finding the perfect storage for me!

King doing a awesome job keep it up

King did a awesome job today thanks!

King did an awesome job today, thank you !!!

I worked with King and the process was easy and great customer service! Thank you!

King done a wonderful job and have amazing customer service it was very touching and uplifting experience. Thank you King.

We love how great you employees are. Awesome seevice

King did an amazing job. Fantastic service appreciated

When I tell you that I am so amazed at the customer service I received from this guy named King. He made my day by watching him take care of 2 customers at the same time without missing a beat! I actually had a storage room across the street, but there was no one there and I was told to go across the street to the other public storage building. I'm all the way from Cleveland Ohio and at first I felt inconvenient but after being able to get set up so quickly I didn't notice. King was very professional, and very sociable.

King did an awesome job today. Got everything done in friendly and fast manner.

Excellent service from King and the whole staff. Great storage facility.

King did grate kind and nice very helpful

Andrew helped us lock in a great rate and provided excellent customer service. We are very happy with our unit and the service here!

King did a great job moving us in today!

King does a great job !! Amazing service

Prices get jacked up 25% or more within 6 months. No flexibility. I will be moving out. This is after I already downgraded the space to avoid the increase in price.

Had a minor issue with my account and Andrew made sure it was taken care of. Fixed the first time. Great customer service! Property is always secured and safe. Great to do business with.

Ashley was very helpful.

Ashley was fantastic and had the best customer service I've ever seen. She has done an amazing job at running this location. She helped me with a space transfer and with my lock issue. Definitely will come back solely to see Ashley. 5star service Ashley. Thank you for everything!

5 Stars Andrew and Ashley, Perfect Duo, excellent customer service and taking initiative with helping customers

Ashley , PLEASENT,PATIENT VERY HELPFUL

I have had this storage for a whole year and they have been great with the pricing and customer service especially Ashley she’s the best, she’s so understanding, and down to earth. She made my experience fast and easy, I’ll only come to her for now on.

Ashley is beyond the best! My hrs at work have been cut and I've been trying to keep up on my bill but just needed a little help. She put in a request to help me with my rent and it was approved. I was able to catch up on my bill and paid a little bit ahead. Ashley has the best customer service and I highly highly recommend seeing her! Thank you Ashley for your help today. It means the world to me that I'm not losing my unit and how got ahead a little. She's the only one who helped me this much! Thank you so much.

Ashley was so AMAZING!! We were in such a dilemma and I was so stressed out after a long trip from Washington. She handled my situation and helped me out and eased my worries!! GREAT CUSTOMER SERVICE I would highly recommend this location!! Thank you so much Ashley!!

Very helpful. Great service!

Ashley is fantastic 😊

Ashley is very helpful! Always enjoy seeing her her when I pay my bill.

This is a great place to store your treasures at fair and reasonable prices.

I went to 2 other locations before I came here and was (Greeted, by an actual person), the others, one never responded and the second was flat rude. Turns out they where “satellite” location (don’t have business hours if you’re not going to work), Why didn’t these other two ladies say that! I’m glad I tried a third time and came to this location, great customer service and a very helpful/polite attendant!

Great place! I rented a unit in 5 minutes with a great discount. Yvette was fabulous. I could not have asked for more from an employee. It's so refreshing to find someone knowledgeable, friendly, and helpful. Don't hesitate to rent a unit here.

Ashley is amazing! She is so helpful and has a wonderfully positive attitude.

Ashley is great at assisting regarding questions we had super friendly and quick with her response. Would recommend coming here. She made me feel safe knowing that my supplies are here. Thank you ashley

My bro drew is a great worker he’s the best in the west😎

Ashley makes paying our account so easy and fast. Even walked me though how to make an online account thank you Ashley.

Ashley is amazing!! She gave me all the info I needed to move out. It has been amazing here and I’m very greatful she is the property manager here! A+++ service! Thank you Ashley!

Ashley has helped us with our unit we had here for about a year. She has been the best manager that has worked here by far!!. My family appreciates all her hard work and her communication on our unit. Best customer service and manager there is!

Ashley is wonderful!!! She shows the best customer service!!!

See Ashley, she is awesome! We ended up saving money thanks to her helpful guidance. Great customer service all the way around.

Drew was a delight, very helpful with all my questions & concerns.

Very nice place and clean but there corp office if you are due a refund they take 2/3 wks ?

This Public Storage facility is by far the best representation out of every facility I’ve experienced over the past twenty years. The manager Ashley’s work ethic and professional representation are qualities that just don’t exist anymore. Doing Business with this facility has been refreshing and I appreciate the way these two locations have been managed. I want to give Ashley a big THANK YOU! You’re the best! 👍🏼👍🏼👍🏼👍🏼👍🏼,👊🏼😎

I did not understand all the details right away, but thanks to Ashley's professionalism, she was able to explain everything to me and help me, Thanks

Ashley was absolutely wonderful! She was very pleasant and helpful. She was very clear as to what I needed to do. Great experience.

Ashley just helped me make a payment. By far the easiest money I've spent. Every time I come in it's nice to see such a nice smiling face. Thanks Ashley!

Bought a unit here and then ended up renting a space.ashley was very easy going and gave me all the info I needed for my unit.she broke everything down and even explained it when I wasn't sure.her property is super clean and looks great. Definitely recommend this location and to some see Ashley. This girl is the best! She needs a raise too for how had she works and multi tasking with helping more then 1 customer at a time when busy. You go girl!!!

I had a chance to talk to Ashley. She is very nice person and very professional. It's great to meet someone like her. This young lady is very helpful and really knows her job. Thank you for having someone like Ashley at your fair oaks location.

The service was kind and speedy.

Disirae was very nice and quick, she explained everything needed for my rental. Thank you Disirae for Great Customer Service

Just came in to make a payment and watched Ashley give excellent customer service to the people in fr of me. She broken everything down for them and they seemed happy. She helped me make my payment and talked about the app they have. seems cool. Thank you Ashley.

Today Ashley, was a huge help in getting me set up with a unit, even though it wasn't at her location. She listened to my concerns and help sign me up to a location that help suit my needs. Then she also assisted me in setting up features for the unit, that will be a huge benefit for me use. She definitely provided A++ service to me today. And I will be directing others in need of storage this way. Great job Ashley* 😄

Ashley was really friendly, thanks a lot!

Ashley and Desirae was amazing!! Thank you ladies.

Desirae and Ashley were a fabulous help with getting me set up with my rental unit 5 out of 5 customers service

I can in to get a storage and I meet a very nice and helpful young lady by the name of. Desirae. She was so sweet. Thank you

Desirae was really helpful getting a payment in and lowerd rent good job

Desirae Is a wonderful employee. I was having a problem with the lock on my unit. When I reached her she did not hesitate to come help me. Especially in the weather of over 100 degrees. She is a valuable asset. Keep her.

Great experience. I haven’t rented a storage unit in 10 years. Ashley made the process so simple and easy for me. Great customer service, very polite and down to earth. Thank you Ashley!

Ashley was awesome!!! She helped me with getting a unit for my mom. She was very nice and thorough and helped me understand how everything works. Made the process super easy. Thanks for the best customer service I've ever had at a storage unit.

Love my storage wish I didn’t have to pay so much. However, with Ashley as the manager feels like family. She is friendly hard working and will help in anyway she can! Go see her get a storage today!

Nice en kind services the ladies in the office r the best

I stopped at the Public Storage location 7640 and my actual location is the one on Verner Ave. Ashley was in and she helped make my payment. She also walked me through on stting up online to make payments. She showed me how much easier it is. She really made my Friday. Very helpful!

Wow I had a great experience at public storage I needed to get a space immediately I had an emergency going on and Ashley help me she was so professional so courteous so patient and hey if I had to refer someone to a storage that had an emergency going it would definitely be public storage go see Ashley Thx 🙏

Had some troubles getting into my unit until a woman named Ashley helped me out and she did everything smoothly and perfectly and I was my unit in less than 10 minutes flat. 5 stars!

Desirae was a great help! Informative and kind!

Ashley is great always a pleasure to rent a storage at this facility

Ashley is a great multi tasker and the company would be sorry to loose her! Great employee

Ashley the property manager is very knowledgeable and very courteous the office entryway smoke wonderful and clean

Ashley is soooo awesome and we will enjoy her pleasant smile👍🏼👍🏼👍🏼🥰

Ashley was a wonderful help and had lots of useful information, helped us with all our issues 😀

Ashley was such a help ! Had a lot of complications filling out my account and She truly is understanding helpful and made stuff easier good costumer service! 10/10 recommend this storage unit !

We moved out of our storage early on Saturday hoping to check out in the office. Although the hours on the door are posted sat-sun 9:30am to 5pm, there was nobody available. No note on the door saying Be back in an hour or any sign or anything.

Mia is fantastic and always pleasant thank I you for all your help I am happy to store here.

Mia was GREAT —- such an easy transaction!!

Mia was awesome and very helpful. Thank you

Mia awesome service super fast and friendly

Mia was very helpful In figuring out what the process was in adding storage units to existing accounts. We encounter a few issues but was great to work through them.

Rayell is wonderful!

Mia was amazing. Helped me find the perfect size storage. Location is perfect and great hospitality.

Rayell was excellent to work with speedy transaction.

Mia was fantastic!

MIA. SHE WAS AWESOME...VERY HELPFUL

Yvette Thank you for your great customer service. I was a walk-in. You took the time to show me the unit. When you were busy. That’s customer service. Forever Greatful Omar

I came in looking for boxes to move my 3 bedroom house. Mia was very knowledgeable in helping me figure out what I need and how to pack my stuff. I'm glad I came here.

Serena was very professional and polite and answered all my questions. I would highly recommend public storage .

Met with Ashley, she helped me rent the unit as another location. The unit size was just what I needed and works with my work schedule to drop my stuff off. She was very informative and helpful. Thank you Ashley!!

First time renter,Experience was great Mia was very helpful.She was such a sweet heart.

Mia was amazing she had a lot of knowledge about storage.

Mia was awesome! I got great customer service right when walking in!! Clean property.

Previously talked to Mikayla but didn’t have the gate hours so I was given this location and was helped by Ashley. She had amazing customer service, was very thorough and made the process enjoyable and easy. It was a great experience for my first time renting a storage.

Ashley is awesome!! She helped me with my space transfer today and my new bigger unit works way better for me!! Thank you Ashley for always calling me and for helping me out today! Your the best!

My buddy got a new unit today and needed my help,Ashley helped him get a née unit and was able to help us get one that was close to his current one. She is truly a blessing!

Mia was very professional and answered all my questions before I even asked them. I recommend this place ifyou need a storage.

Ashley, super helpful and nice. My unit very nice. Updating post as I now have the app!

Ashley is super friendly, made it a breeze to rent the unit, will recommend this facility primarily because of her.

Had a great experience renting a storage unit today with Ashley! The office is clean and she was nice AND super professional. I was able to get the storage unit, lock, and a moving box all at once which was a time saver. Happy they had a unit available!

The storage locker and staff were fabulous. They took care of our every need. They deserve a raise.

Ashley blew me way today! She helped me last minute rent my unit and helped me find my unit. Very excellent customer service!!

Mia was very helpful and joyful.

It was great today Thank You very much

Mia provided me with wonderful customer service, she took her time to really go over everything with me thank you.

This public storage is garbage my unit was broken into and I could never get anyone to respond to my calls even went in the office personally and never got to file a report because the corporate manager would never show up or return a phone call.

Mia and ashley always has you covered no matter what, love these ladies

Ashley is great help. First time here and I am pleased with the service.

Mia and Ashley were great help ! couldn’t ask for better service . will be going there again very soon ! inside the office was very clean the outside looked great ! very polite .

Had help setting it up

My mom came in to pay her bill today and Mia and Ashley both were very helpful. They helped her set up the app and online account. Super easy and a simple process! Definitely recommend!!!

Mia and Ashley Great experience. Lots of help. Easy to set up my agreement

Thank you Ashley and Mia for being a great help!

Excellent customer service and a very clean property Mia and Ashely were very professional and kind and helped me with everything so that the process was fast and painless.

Ashley is a wonderful employee who is always working around the facility, is always joyful and helpful. She is an ace!

Ashley was so polite and respectful the property was beyond clean I couldn’t ask for a safer environment for my storage.

I want to thank Ashley for her excellent service yesterday. I wasn’t looking forward to dealing with an issue with one of my two units, but she was so pleasant and helpful. She helped with some suggestions on how I can save money and quickly helped me arrange to get my unit reopened, I put my own lock on and then had problems with it.

Ashley is kind and helpful. She helped me understand what services were best for my needs. Thank you Ashley!

Came here today with my father to help him with some things at his unit. I got to talk with Ashley and I love how great she is! She soooo easy to talk to and easy to communicate with. She's does a wonderful job at keeping this place clean as we caught her cleaning today. It's always a joy to see her. Thank you Ashley for always helping us when needed.!!!!!! Definitely recommend this location because of her!

Came here today to grab some things from my unit and I got to meet Ashley. That girl has the greatest customer service I've seen in a long time!! She's complete amazing and doing a fantastic job at running this property. She's the best manager I've seen here! Please is super clean!

This Public Storage location gives the greatest customer service ever! I absolutely LOVE Ashley! She is so sweet, so thoughtful and so helpful! I hope she knows how much my family and I love and appreciate her!

What a team! Sarah and Ashley guided me through the process without a hitch! Gave me a discount to boot! Friendly and very professional!

Ashley is awesome friendly helpful and motivated to get the job done always a great experience talking to her she is knowledgeable and dependable couldn't ask for more. Thabk you Ashley I will be recommended your location as the spot to go to .

Very professional service from Ashley and James. Thank you so much.

Ashley was super helpful, courteous, and knowledgeable. One of the best experiences dealing with customer service I have experienced in a long time. Thank you again

Hey!...so I went in to the office the other day to pay my bill and the service I got was great!...Ashley has great communication skills and also helped me get into the website...Thanks Ashley!

My wife and I just finished booking a couple units with Ashley. The experience could not have gone better. The facility is very clean and easy to get around in. Thank you Ashley for the great service.

Great customer service. Thank you Ashley for being friendly. Ashley was quick and efficient.

Ashley was amazing wonderful to work for and very helpful thank you so much

The service was professional, friendly and personalized...I received excellent and patient instruction by ASHLEY! I look forward to having my belongings available but safe with continuous monitoring....

Cody is cool

Mikayla was extremely nice and very helpful was able to answer all my questions and get everything I needed done on the same day

Cody is a wonderful person to work with she answers all my questions that I have and if I need help she helps me out

Reservation and payment online on December 1, 2020. Rented a u-haul for 3 hours arrived at 7460 Fair Oaks, Carmichael. No one was present, the gate to entrance was smashed in and a portable temporary gate was place in front of the smashed gate. The portable gate was located with a chains and pad lock that only property management could open. There was no alert on web site of gate issues and no entry when I purchased the space. However, the website stated gate hours are from 6am-9pm So now I’m stuck with a loaded u-haul that has a return for 7pm and it’s 6:46pm. Totally stressing. Called reservations and escalation dept. neither knew how to change reservation to a different location for the same price I already paid...very incompetent! My phone call was transferred to 6 different people. I drove to 6536 Fair Oak by luck property management was standing outside her office. Even though her office was close and she had her baby with, she assisted me. Amazing lady! Omg she understands the value of customers! I’m so grateful ! I was late returning u-haul and had to pay an extra fee.

Ashley is amazing! She’s so friendly and helpful. I came in to see Ashley at public storage and her customer service was phenomenal and outstanding. I, however, did not need a storage unit as we are packing to move and needed supplies. Ashley was on top of it and got us all the supplies we needed to make sure that our move was successful and that none of our items broke! I bought so many boxes it was unbelievable. Thanks so much!

The Manager Ashley is the most amazing person ever! She should be the property manager here as she's definitely needed! She always calls to make sure we aren't late with out bill and tells us when we lock our space wrong. She has the best customer service I've ever seen and always breaks everything down for us so we know everything we need to. Thank you Ashley for being the best!!

Ashley was extremely sweet and super informative and helped me pick just the right unit I needed for my stuff and answered all my questions Wonderful customer service and just made this a painless process Will be highly recommending this place in the future with how easy Ashley made everything

So here I am calling Public Storage to ask all the questions that I had that i couldn't find answers for on yalls website. This nice women answer saying her name was Ashley. Now let me tell you she helped me way more then she probably should of by answer my difficult questions and being positive. She put a smile on my face and gave me positive reinforcement tords my outcome for the future. Im so gratfull that i just so happend to call when she was working today!!! This women needs raise!

Broke the key off in our lock and didnt have my bank card with me to get a new one. Ashley worked endlessly to do what she could to get the broken key popped out the lock for us to use the 2nd key to lock the space to secure it til we could come back with a new disk lock. Thank you Ashley for working hard to help us in a pinch! You went out of your way for us on something we messed up on and did it all without hesitation, that is true customer service!!!

Ashley is really awesome! She was able to answer all of my questions when I came in to see about the possibility of getting a unit here. Super friendly!

I went to put my things in storage and the gate was locked, no one in office and no returned calls. Ive called on 2 occasions and no one returns my calls. This is my first experience with Public Storage and not happy so far.

staff is wonderful. Thank you

Ashley was amazing, she's so helpfull and made the whole experience go super smooth!

Ashley is an amazing Manager! She goes out of her way to help everyone that comes in. She’s truly amazing. Thank you Ashley for everything!!

Came in once again and as ALWAYS Ashley was amazing. Always helpful. Such a great personality and outgoing person. Answered all of my questions. Helped me set up online account. Thank you for having such amazing people working for you

The new manager Ashley A is the BEST. She has the best customer service, she multi tasks, she keeps it real, super nice. The prices suck, but that's not her fault.

I have to say I had a fantastic experience James surprised me with how helpful and personable he was. The price is fantastic.I'm driving all the way down from Auburn to use this storage. it's perfect in the sense also that the units offer elevators so you don't have to have a floor unit in order to store furniture. Can't say enough about the experience I had today thanks once again James.

I normally don't write reviews, but Ashley was beyond helpful! The last remaining unit wouldn't work for my storage needs as it was a 3-door, wider unit which wouldn't allow me to tandem park my cars as intended. Even though I arrived at 5:30 as soon as I got off work, she did everything she could to get me another unit and actually landed me a potentially better deal at a different location that is equally close to my house. She also provided all details for my new location and was very empathetic, even though it was no fault of hers. I work in customer service so it's always great to be on the receiving end of awesome service!

Ashley is the most amazing worker ever! Shes always on top of making sure im never late on my account by calling us before were late. Shes always cleaning the property to making it look good as well as having the best customer service ive ever come across! She deserves to be a property manager and soon. She is the reason why ive stayed as long as i have. Thank you ashley for everything!!!

Just friendly customer service. And clean enviroment.

I've used this public storage before years ago. I never had any complaints about it. Recently I called and went on line and booked a unit at the public storage across the street from this location. (What a disappoint) On the phone, I asked for a ground floor unit and got a floor 1 (by the way, floor 1 was on the second floor...) The office doors were locked, that lead to a whole run a round just trying to get some kind of help! Anywhos... Long story short. If you do need a storage unit. Use this public storage. Josie was extremely sweet and so helpful! Thank you Josie!! I'll never use any other public storage in Carmichael!

The staff were extremely helpful and was ready with an answer to all of my questions. I would reccomend this place to store your items.

Josie was extremely helpful and knowledgeable .She deserves a raise.

This is james I came here to unload and was greeted by this very friendly and amazing person named Ashley. She was very polite and sweet. [email protected]

From the moment I stepped into the office, James and Ashley greeted me and were so attentive. They are truly genuine people. Of which, you don't see much, this day in age at a places of business. You both were so helpful, positive, and kind. Thank you so much.

Very helpful, Ashley took great care in explaining the system. Paperwork to storage unit inspection took 20 min!

The lady that helped me was very nice and Thorough on all the instructions that would need to be done

Employees are nice and often helpful. Security could be a bit better. Price keeps going up. No public restroom.

Clean cut Movers

Public Storage at this location is adjusting my unit price effective as of April 1,2020 but for the same location I made a reservation for slightly lower price what I’m currently is supposed to pay.

I have rented a 10x10 and Josie was very helpful with showing me the unit, explaining the rules and getting the rental agreement done quickly. Thank you!

Just rented from Ashley. Great experience. I will rent from public storage again with employees like ashley

Ashley was great! Very helpful and to the point. No long drawn out speeches or explanations that last forever. She was very specific friendly and helpful. Glad I chose P.S. thanks ashley

Cody is always great

The people here are pretty nice. Compared to the PS across the street these people are amazing. WHATEVER YOU DO DON'T GO TO THE PS ACROSS THE STREET. The people across the street should be prosecuted. Mia in particular.

Cody is always helpful every time I go in to pay.

Mia was very helpful and assisted us in getting affordable storage to meet our needs. The transaction was fast and easy.

Ashley is a great employee of your company. She is very cheerfull and knows her job from top to bottom. 5 stars. Thank you

Just rented a 10' x 10' until. I called and shopped around all of the Fair Oaks/Carmichael area. Finally after walking through this property with Ashley, who made the renting process so much easier then all previous experiences. She suggested a different unit then I had reserved, explaining all pros and cons of each space. All in all I would highly recommend this location mainly because Ashley made everything so easy and finished all paper work quickly but never felt rushed.

Cody is a great manager

Today I went with some friends to get a unit to store thing things for a little bit. The lady in the office Ashley was so amazing! She has great customer Service, and she even went out of her way to make sure she explained everything in details so my friends knew everything they needed. She had a smile when we walked in and answered all my friends questions. I now know where to come to get a unit for myself! Thank you Ashley for going above and beyond for my friends who needed help storing their things!! You can tell she enjoys what she does and enjoys helping other. You deserve a raise girl and keep doing what your doing!

ASHLEY AND JAMES ARE THE MOST AWESOME PEOPLE IN CARMICHAEL CA. Thank you both for your excellent customer service. I arrived at closing time and they still stayed and helped me with my storage. Geat people, THANK YOU VERY MUCH.

Excellent customer service. Code is awesome!

Ashley is the best! Extremely helpful! Team player for sure!

They need to be more polite to customers and explain things not demand it has to be their way they do not what to be bothered

Terrible they let my stuff get stolen then they kicked me off the property for calling the cops then told me that there cameras don't record because it would be too expensive for them

One week after moving all of our items into two units, one of our two units was broken into and items stolen and the unit ransacked! Filed police report and talked with management but there was nothing to do but MOVE all our stuff OUT to another facility "NOT" PublicStorage. Come to find out several other units had been broken in to as well when I had called to file my police report they said they had received calls about that location. It's been several months since I've been there but I'd advise looking elsewhere.

Ashley was very helpful and super friendly. Great service!!

Today is December 28th Ashley and Cody were a big help to me Sharon Powell and my dad Eugene Powell his storage was broken into they helped me get a new Locker storage I'm sorry and they were so professional and so helpful I really appreciate their help thank you guys and I will see you as soon as I can

Great move in! Ashley really made it simple and easy. Pleasant experience!

I want to thank public storage for helping me get out of the bined that I've been in Ashley has been nothing but the best she's broken things down to me she has helped me get through some some things that help me understand why my bill was up for lean I really really appreciate her and I'll give her the best recommendation ever!

Cody and Ashley are the best! Anytime I stop by, they are the most helpful human beings I've met! They definitely need a raise!

Ask for Ashley ! She is one of the kindest employees I’ve ever met. The service she provides is beyond the public storage company. I can tell she has a genuine heart and cares for every person! Thank you Ashley !

My pile of junk is kept safe here...everybody has junk that needs to be safely guarded. They have good services for that here.

Cody is super helpful and helped me with what worked best for me. Thanks again!!!!!

Cody and Ashley are the best they provide great customer service with a smile. If your looking for storage this is the place. Thank you girls Lorinda Mora

Cody is the best manager

James and Ashley made my move out incredibly easy! Would definitely recommend this location because of their service !

GREAT PLACE GOOD PEOPLE

Thank you Cody and Ashly for your great work and prompt response to a security issue for my space. I am very happy with your customer service!

Awesome customer service from Ashley, switches over from the location across the street and it was simple and easy. Hope to deal with ashley again soon, thanks!!

The clerk Ashley was very thorough and knowledgeable about their services. I highly recommend this facility!!

Great storage facility and the most friendly staff. Summer went out of her way to help me get set up with a 5x10 unit, she even stayed late to help me since I got stuck in traffic. I would highly recommend this storage place and ask for Summer she is the best!! 😁

Ashley and Cody are so helpful! Thank you ladies for today and for all your help. You guys are awesome!

Wow! The place is very accurate and clean, very organized. As soon as I came into the office a nice lady Ashley greeted me and asked about my needs. She showed me the place and was very respectful and professional. It is definitely a place very you want to leave your treasures for a couple of months/years.

Ashley was great!! Fast friendly service!!

Ashley is wonderful!!! Exquisite customer service. Handled two customers at the same time.

Cody was awesome and I love seeing her every time I go in to public storage

Hella good 👌👍🏽👌👍🏽👌👍🏽👌

Today we came into our unit and while here our car died. The girls Summer and Ashley were so nice and helpful. We ended up having to get a jump start and the girls in the office helped us with that too. Thank you ladies for everything day!

I have never recieved such exceptional customer service as I did today. Jackie the property manager went above an beyond. As a person who was in customer service for 22yr with Pacfic Bell I want you to know such a person is hard to find. She is a keeper hold on to her she is an asset to your business. Thank you Jackie.

Came in today to rent and Jackie helped me out the process was so fast and quick. Thank alot Jackie

So easy to use, Thank you! Ashley!!

My mother just passed away and I was having problems with a old lock I called and spoke to Jackie who told me it would be no problem to cut it. Then decided it was a good idea to change what she said when we arrived their, then yelled at me telling me I was wrong. I pay 300 dollars a month and got treated like no customer should ever be treated. I do not recommend this place at all.

I had to help my family find a storage unit as they are currently in between houses. There was a woman named Ashley. She was very sweet and friendly and answered all of our questions. Great customer service. And for us customer service is whats most important. Ask for Ashley if you have any questions. Shes great!

My family and I had to move a lot of stuff into storage fast due to some inconveniences and i have never experienced such great customer service from Ashley! She made it so easy and made sure we got our belongings stored in time. She really listened to me and made me feel happy to be storing my belongings there. I highly suggest you talk to Ashley if you’re thinking about storing.

Public storage is a joke. I paid my insurance premiums for nothin. My unit was broken into and i followed every rule and request made by ins agent...even had the statement of clerk on site. I was denied coverage because public storage dropped the ball then turned their back on me by not backing me and their own statement. Fools. Public Storage as a whole...is a joke. Never had any issues with their on site employees.

Jackie helped me with a last minute rental as was so amazing in her service

Jackie was out standing about our service today

Jackie was extremely helpful and friendly.

My Experience at this Public Storage was Stressless, Jackie theis the Young Woman that helped me with the Process from Start to Finish, Was Very Personable, and knowledgeable, and Very Well Organized. I am Totally Satisfied with the Service, and The Cleanliness of the Premises that I will be Referring everyone I know that needs any Storage Space to personally deal with Jackie. W.C.C.

Jackie is great at her job.

Rebecca was super nice came in to make a payment and she was super helpful!!!

Jackie was super friendly and extremely helpful. I would definitely use this place again. Jackie rocks!

Jackie is a great manager at this property she has great customer service.

Jackie and Rebecca are great they make me laugh

Jackie helped me out today renting the right size unit that I needed. Thanks for your help.

Jackie meeting Jakie was a real pleasure! Upbeat and knows her job which is comforting. Very professional . I recommend her and this location.

Jackie helped me out with my unit and was so much help.

Hours are shorter and prices jumped up $35.00 with no notification for everyone

Jackie is Very nice and the property is very clean and would rent again.

Great location. Excellent service from SUMMER. She was very helpful and friendly. Lots of storage choices. Summer really helps this one send out!

Ashley, Was wonderful, but what I like the most is that she had empathy for my situation and found the very best deal for what I needed. She was cheerful and funny. Excellent customer service. Thanks Ashley.

We had a good experience here! Ashley was such a huge help to me and my family!!!! She had great customer service! Was there to help us with anything. We truly appreciate all the help she gave us. Thanks again Ashley! 😊

Ashley's always friendly and greets with a smile

Wow, Ashley is an amazing person. She helped us so much moving my grandparents belongings. We had a massive moving truck, and about 40 years worth of memories inside. Ashley helped us with getting our truck inside, and even getting us an additional unit for our belongings. Thank you Ashley so much for the assistance you're a one of a kind sweet soul, thank you so much. P. S. Your eyes are awesome one blue, the other blue/brown 🤙

Jackie is awesome and is really great with dogs!

Cody and Ashley were awesome.

This is the best crew and facility, Summer & Cody are super sweet and helpful!!

Quick and easy. Summer the manager was super helpful with all the questions I had.

Summer was very helpful w renting a unit.

Cody and Summer couldn’t be friendly and helpful!!!!

Great service went in and spoke with the manager Summer.She helped me with everything i needed and promptly answered all my questions thank you guys

Summer is Awesome! I gave Public Storage a call and Summer explained that only one storage unit with the dimensions I needed was available, being that I had movers scheduled to pack and move my belongings in two days, she suggested I come right down. She made the process of renting the storage unit accommodating, quick and pleasant. I never knew that renting a storage unit could be so easy. Thank you for your great customer service Summer!

I had a unit here for a year, and even when I checked out due to a relocation, they made the process easy and convenient allowing me to close out over the phone once the unit was empty. Special thanks to Summer for your courteous service both on that day and throughout the year. I'll definately rent from Public Storage again. And this Fair Oaks location is wonderful.

The front desk girl is very nice and helpful. And the grounds are kept very clean.

Summer and Ashley were amazing. They helped us get the storage unit we need, and showed us around the property. They answered all our question and it was amazing. Thank you ladies for making this move so much easier for us. we appreciate it so very much.

Best storage facility in town!!

I must say Summer is a remarkable manager and person. I have never had the experience of having to use a storage facility previously, so Summer was extremely patient and explained everything very thoroughly. She was able to determine exactly the amount of space I needed and was able to get the best price. I appreciate her help so much. She even offered to help me move some of my boxes to make more room in my unit. Thank you Summer. You are the Best!

Really impressed with Summer's management style, here's hoping she'll be the next manager here. She's tells it like it is but with a heart. None of the modern double-talk to confuse communication. She's punctual, considerate, and honestly friendly but not anybody's pushover. I continued to keep my unit here, because I now feel comfortable this again with place under her watch. I'm just hoping upper management recognizes her talent and makes her manager here.

Came in to rent a unit to day this property did not have the size i needed in my price range so Jackie did everything she could to help he find one. That is what i call customer service.

Jackie was very helpful, friendly and thorough answering any questions. Clean location.

Jackie helped me with what i needed she is great.

Breanna was simply "AMAZING"! She was very thorough, informing, educational and exceeded my expectations. I highly recommend her & Public Storage.

Has rats

Jackie was awesome, great customer service!

Kassie Benson was a great help to me while in between moving. Kassie helped me pick just the right size storage. If I would have went with the one I was going to pick, I would have never fit everything!

A friend of mine moved from out of state and has a storage here. I am considering getting one also. (too much stuff for my small place) I inquired and received great customer service. The girls were very knowledgeable. Kassie is great and always trying to make sure the property looks good and is very helpful. My friend even mentioned how nice she was to work with. I have had storage units before and usually was not impressed with office staff. I actually left smiling and will be getting a storage space there very soon!

Public storage is great! Always fairly good pricing on units an they seem to always find the best workers. The girls at this office are fantastic. Sam is always vibrant an Kassie is always smiling. Thank you both for being YOU!!

My mom rents a unit there Kassie is always so helpful always making her laugh so nice and great service really appreciate her

My aunt Michelle Rodriguez rents here and once in a while I will come help her with her stuff and the storage is always clean. Also the managers a e very friendly. I been to other storage places before but public storage is always my first choice and my Aunt adores Kassie. 😀😉

I'm one of the venders in this area. An kassie is always the perfect helper when it comes to work. I've seen her a couple times in action an she's great. This property is one of my favorites. Always busy an kassie is just right for this place

Kassie was a huge help. I wouldn't have had such a great experience if it weren't for her. Thank you very much. I appreciate it.

Kassie was great. She was super helpful and upbeat. She assured me the property is safe and secure - which was a concern of mine in general.

Thank you kassie i feel to deserve 6 stars. You were really efficient and I'm pleased with your customer service. Again thank you !

This place is great. Convenient an frienly staff. Kassie is great, funny girl. Ive been here for a little over a year now and ive had nothing but great service. Public storage is my number one choice when it comes to storing my stuff. Im always in an out of this place. Thank you

Thank you for being so sweet an helping me with my payment kassie

Kassie thank you for being so awesome! You always make me smile.

Love this location ❤️ thank you kassie for helping me with my transfer. So blessed

Jackie has great customer service and made my renting a breaze. Thank Jackie.

Kassie was a great help today. She found me the right storage space and helped me figure out how to pack all of my stuff. Even in the rain, she did great lol

Kassie is a very kind and helpful employee.

Came in and went to the unit today and Jackie help me with the unit I was looking for she has great customer service

Alice was ever so helpful- she needs to be one of your managers if she isn’t! Got everything done quickly and I’m disabled so it mattered!!

Alice, was unbelievably helpful. I am truly so grateful.

Thank you honey you did a great job!!

Kassie help me to find the ground level instead upper. shes an excellent employee. Happy for the ourcome👍👍👍

Kassie was most help. Glad to be here! Great customer service.

Kassie was off the hook veey personable and friendly an everything was exact how she explained it. Quick in an suffficient out

Kassie was very polite and helpful EXCELLENT CUSTOMER SERVICE!!!!

Kassie was really friendly & very helpful. Nice storage facility.

Kassie was wonderful and knowledgeable. very professional and easy to deal with

Kassie is hot

I had a great experience with this store. Sam is the one who helped me and she was amazing. I called many other places and got none of my questions asked and felt rushed to get off the phone. This place has excellent customer service. Will definitely recommend.

Thank you kassie so much for your help your very sweet honey. I recommend any one to come to speak with you about storing their stuff.

Thank you Alice you are always communicative with me an my favorite employee at Public storage

Sam and kassie are great! you girls keep your place nice an tidey. your customer service is always welcoming an my family an I thank you girls for all that you do

Kassie was a great help today ! An the location is close to home. Thank you for helping us !!

Excellent customer service! Very pleased with my experience, highly recommended!

Great customer service

Fast service with great customer service

Kassie was quick and sufficient with getting my storage set up thank you.

Kassie was quick and effiecient today and property was clean and she is really good at her sales skills! I made a new friend today.

Kassie was really helpful with finding me the right unit for a good price. This place is clean an theres pizza next door!!

wow kassie was quick and efficient at getting me my storage. I was in a hurry to get everything done an boom I'm in an out in20 minutes. thank you

Kassie was very helpful in making my payment today.

Andre was a really great help today. Very satisfied and pleased with his help. Very kind and respectful. Very professional. Thanks again!

How much for the smallest unit?

Andre was a great help! Very quick and easy process! I would recommend this place to anyone!

I was with friend paying her bill Alice is very professional and courteous would rent there for sure

Kassie showed great service and did everything i needed to have done quickly. She was very sweet and funny. Property is also really clean!

Andre great help

Awesome service!

Good access hours; good location for our business area, good prices and Kassie, the manager that helped us, was very helpful in discussing options and answering my questions.

Samantha was very nice and helpful , the environment was very friendly ! I will definitely recommend to a friend

Like the auctions

Sam is great , always friendly

Andre was super helpful!

Best availability in Carmichael California

The staff at this location may be helpful, but the place itself is a total mess! I had to store a large portion of my belongings and made a reservation here. I booked a 10 x 20 room thinking I would get the large single roll-up door style unit. When I arrived there with all my stuff to unload , I found out that I was given a composite unit of 4 old 10 x 5 units that had been combined. All four units still had their roll-up doors on them so I had to pay for 3 extra locks just to secure my unit. The staff person advised me that they had a small rat problem, but they were taking steps to deal with it. The access to my unit was so ridiculously narrow that only a single small car could drive up to the doors and our truck had no chance of getting close. Having no where else to go, we schlepped my belongings into the unit from about 50 yards away with no carts provided by the management. At other Public storage units I have used in the past, cart were always provided! This was going to be a long-term storage and the company took advantage of that. During the 4 years that my materials were in storage, Public storage had the gall to double my rent to an outrageous amount. During my infrequent but regular trips to check on the contents I never noticed any rat traps or other signs of rodent extermination taking place. I did however notice an accumulation of dust and moisture on my belongings. When we finally moved out we found that my unit had been invaded by rats and some of my goods were dirtied or damaged. Rat droppings were all over the back of my things! The lack of any rubber flap at the bottom of the roll-up doors coupled with the fact that the units doors faced due west allowed the rain, wind, dust, and debris to enter my unit quite easily. It was evident that the rats had also used this gap and others to enter and exit as they pleased. Apparently, no ongoing effort was ever made to exterminate the rat infestation! In summary, this Public Storage location is the dirtiest, most poorly maintained, and horribly laid-out facility I have ever had the displeasure of using. And the rent was outrageous! Go to a different location or a competitor's facility if you want to still have nice things at move-out time.

Great customer service. Breanna was extremely nice and took her time explaining everything to me. I will be recommending the locations to my family and friends

Stellar storage facility. Always clean and Samantha is very helpful and knowledgeable!!!

Clean, easy access, seemed secure.

Samantha has been very helpful every time we come in. She also remember us which is very nice. Thanks

Samantha is so awesome. Always friendly and knowledgeable. Thank you guys. You rock!!!!

Great customer service and clean environment. We were helped by Samantha who had a great presence and was sweet as can be.

I love this place! Samantha was very personable yet extremely professional and never pressured me into feeling like I had to buy...and very u understanding of my needs without being nosy into my personal life and reasons for needing a storage unit save for the basic security questions and she even offered me a smaller unit than why I needed o I saved money as well...I loved my experience here and look forward to being here!

Great customer service

Had to start renting a public storage unit, for the fact that all my stuff wouldn't fit in my new place! Helpful staff, decent hours of operation, fairly clean facilities, but the drive ways could use a little picking up!

Best storage facility around management is fantastic love tramia great on site manager.

Large facility. 26-foot U-Haul truck able to negotiate but barely

Samantha was awesome. Will recommend this place for anyone.

great and friendly service samantha!

Samantha was great! Super helpful. Would definitely recommend this place

Nicole and Samantha were very helpful and friendly. I would recommend this place kn customer service alone.

Samantha did a great job getting us set up with our storage unit. Extremely helpful and explained everything

I love this place very nice service and prices are great

Oh my gosh I can't believe this Girl Samantha at public storage in Carmichael she helped me out so much I would recommend this place to anyone for their storage needs and I would ask for Samantha personally. I gave her a big high-five. Thanks Amanda!

I was amazed by the service I received from Tramia. Tramia was so sweet, helpful and kind. She was extremely patient with me and took the time to answer all my questions amd thoroughly explained everything to me. I definitely recommend this place of you need a storage :)

Chelsea helped me out with getting my storage unit. Wasn't around for longer than I needed to be and I was met with a kind and gentle manner. Much appreciated.

It's all 2

All my requests have been met. The units are clean. Michelle provided me great customer service!

Linda has excellent customer service... She was very helpful! I will recommend this location to my friends

Chesley was very helpful and extremely friendly!

Linda has great customer service. She was very friendly and helpful. Thank you!

Linda was awesum helped us with all are needs and made things really easy

Linda was awesome and mulch me so I didn't get a late fee... I sure do appreciate her and how well she does her job!!! Will recommend

Very kind and helpful service quick and easy

Great customer service! Friendly, informative and made it easy. Thank you.

I was in a time crunch and Chelsea helped me get a unit fast so I could finish my move. Thank you!

Great place staff here is very helpful

Crystal and michelle were great thanks ladies

Crystal and Michelle were great thanks girls

Linda and Samantha were great. Their customer service was excellent. I just recently opened up a unit on the property and every time I come they are extremely friendly and courteous. Love it.

When my family and I needed extra space fast, Crystal was there to help us out. Crystal provided nothing but the best service and conducted herself professionally. She provided details about what the sizes, prices, and upcoming vacancies were, and drove us around the lot to show us the various possible units before we made our decision. When we needed to downgrade our unit, Crystal helped find the size and price that was right for us too. My experience was nothing but positive during the time we had the unit. If I ever need storage again, I know where I'm going!

Great customer service

Linda and crystal were awesome they made renting a storage unit fun! I will come back here if I ever need a unit again!!!!

Hahahahahaha this place is a joke! We paid a $100 dollars for the smallest unit only needed it for a week lady said she will pro rate it once we close out However when we go in to close our account we go in she said we are good to go? What happened pro rate? Oh that's for next month? Does that make sense? Pro rated for the next month? Don't go here waste of money It says on the sign up front 1$ move in... Go down the street to the other one!!!!

Great place to store

Great storage facility, i would definitley recommend to my family and friends. Their customer service associate, Crystal was very friendly.

I loved my experience with this storage place. During a hard time having to move after 4 years at one place i needed a place to store my stuff after multiple rentals fell through. I was apprehensive about storing my goods anywhere, but after visiting this place and the incredible help I received from the manager there I knew I have found a safe spot for all my crap lol. If you are wondering whether or not that this place is right for you let me settle your queries. Yes this place is safe Yes the employees are just the perfect mix of professional and friendly. And yes the prices are reasonable. I would recommend this place to anyone I know.

Great customer service! Very efficient and professional. Michelle was great.

Crystal was wonderful. Great customer service, very helpful and knowledgeable. My experience with this property has been very good.

Great service all around from Michelle and crystal

I stopped by today in this Public Storage location with questions regarding leases and sizes on available units in chorally with their move in rate for a dollar. The girl that worked there this morning was pleasant and answered my questions diligently. Despite a rainy and gloomy Friday, she was opportunistically interested in my preferences on monthly rates versus Safety, Cleanliness and Location for my property anomalies I had against other Storage businesses I visited earlier this week. The office was organized, and smelled clean. Definitely will be moving in soon!! Thank You Krystal

Crystal was very helpful. Thank you

I'm glad I went to this storage place they are very friendly and very helpful, if anyone need a storage place I would say go to them.

I currently started renting at this facility and the manager Crystal was very polite and saved me a lot of money by getting me the perfect size space i needed and it was very clean thank you

Crystal was very helpful:):):)

It was great with krystal very friendly

Crystal was very helpful today made everything so easy and smooth. Move in made less stressful. Thank you crystal!

Great staff and very helpful when needed them the most. I wouldn't rent from any other company but PS

Hi my name is brittany I came to get a storage here and CRYSTAL HAS EXCELLENT GREAT CUSTOMER SERVICE SHE GOT US RIGHT IN AND OUT COMNUNICATED WITH US VERY WELL SHE REALLY MADE US FEEL WELCOME.

Great customer service....Crystal was very helpful and pleasant I recommend public storage on fair oaks.

Excellent

Went in to make payment for my storage and Crystal was very nice and helpful I well be making my payment at this location from now on....

Excellent and help service from Italia.

I ran out of storage space mid move & Brandy helped me transfer units. During the transfer my key snapped off in the lock making it useless. I returned to the office to purchase a lock. Brandy really excelled in customer service by first trying to help fix the problem lock, and then by replacing the lock at no charge. Thank you!

Great very informative

Very friendly management. Brandy is helpful, polite and definitely takes pride in her work and is knowledgable in all aspects of the company. Ask around nice experience, considering the circumstances of moving.

I''ve been a customer since 2013 and have always received excellent. customer service from the staff at this location. No complaints!

Brandy always provides excellent customer service every time i visit this location.

Brandy is awesome. Her customer service is excellent.

My experience at the Fair Oaks location is always pleasant. Brandy is awesome!

I've had my storage space for 3 years and very satisfied with the customer service i receive from the staff. They are friendly and professional.

Brandi is a delight. My experience has been good and I haven't had any issues. The location is ideal for me since it is close to my home. No problems with break-ins. I'm satisfied.

Roni was very helpful. This was first time renting a storage space and it was great!

Great experience. The property manager was very thorough and explained everything to me in detail. She even tried to help me save money. I highly recommend this location.

This is a safe, clean place, with a great location for storage. Nice staff at the front desk!

Great experience here. The staff is extremely helpful, friendly, and knowledgeable. They sell boxes, mattress covers, and locks here as well. They also periodically check the locks on the storage spaces and check the grounds to make sure that nothing is amiss. The place has plenty of cameras, and a secure gate with a keypad. Storage spaces are available in a variety of sizes and you can drive up to them to unload. Highly recommended!

Love this place. There is no facility more secure or more tightly managed. I would not trust my items at any other storeage place.

Great customer service Brandy