Public Storage Self-Storage Units at 7719 Fair Oaks Blvd, Carmichael, CA

There's never anyone in the office🥴 EDIT TO ADD; On Monday 3/31/25, I visited four different times trying to finish my reservation. At one point I talked to the girl working over the phone (when she finally answered), I told her I'd be there in 20 minutes. I got there and she was NOWHERE to be found. I even went through the gate as someone left and walked around outside and inside the facility looking for her and could not find her. Someone that was there moving their stuff out told me she had left for pizza or something. After I told her I was on my way and would be there in 20mins🤦‍♀️ On Tuesday 4/1/25, I went back again and met Aaron. He was very friendly and helpful, however I didn't have my card and learned they don't take contactless payment. So Aaron asked what time I'd be back so he could ensure he was in office to meet me. I returned at 5pm as we agreed and Aaron was cleaning in the facility but quickly hustled back to the office to meet me and help me get a unit situated. Aaron was extremely polite and helpful, which is why I will change my 1 star to 4. Only reason it's not 5 is because of the girl the previous day.

Honestly this place SUCKS! THEY ARE NEVER ON SITE IN THE OFFICE. They raise there prices all the time extremely high prices, not very friendly and all about making money. Go somewhere else, trust me

Not to big on the whole do it online way because it caused me to get a unit upstairs and inside. I wanted a unit I could just drive up to and unload without having to go on a maze run and use elevators. Nobody was in the office during the 3-4 hours I was there from 1pm to 430pm

The man Aaron was such a great help and friendly. Thank you for looking at my plan to see if there was anything I needed to update.

I'd like to say that Aaron at the front desk was very helpful in getting my unit together for me!

Aaron really helped me out,he is a nice guy and a professional in his job

Aron is a great property manager, he works really hard to make sure that all aspects of the property runs smooth and customers are truly heard and satisfied. I am really impressed with this young man's intellect and knowledge. He will absolutely prosper in his career, thank you Aron!

Yes, I would just like to say that. I appreciate all the hard work that Aaron has helped me with and he's the greatest and I just want to let you know that he's good and he's been helping me a lot. Thank you so much.

Aaron was so helpful and attentive! He was able to move me in early and I got a head start. Great customer service!

Good customer service, thank you Aaron.

Aaron is very professional he makes sure everyone things are safe and secure and I appreciate him for making things easier thank you and he's doing a terrific job at it to phenomenal thank you for keeping things safe

Aaron was super helpful, efficient and very helpful. I would highly recommend this facility and look forward to working with Aaron in the future.

Had some questions about size of storage units and Aaron was ready to answer any questions I had he was amazing give this guy a raise! If you looking for a place come here having staff like him makes this place amazing!!

Is what it says. Self storage. Clean and easy to get in and out of. Aaron and Ethan have always helped me when I have needed it and are very friendly, helpful, and professional. Thanks guys!

aaron provided me with excellent customer service and i really loved his car because he has the same one as me

The guy up front Aaron is professional and always there with a great attitude

Aaron was very helpful and he got me the perfect unit for a great price

Good customer services skills ! I met a guy named Aaron real helpful ,good energy! I also Love the app to open gate without getting out Everytime ! I

Aaron was extremely helpful. Went out of his way to call someone even if he didn’t have to. He could have told me that he doesn’t know that person , but he helped to give me more information. Michelle was great too. She walked in and she helped with more information.

Aaron was very helpful and knowledgeable about this property, thank you bruh I appreciated your assistanc!!!!!

Aaron is super helpful, and willing to go the extra mile for the tenants. He was a big help to me when I needed his assistance!

Aaron was very helpful with the different sizes of units and the costs. Very clean inside and out, we are looking forward to utilizing their services.

I had an extremely positive experience with an employee named Aaron. He was very professional while showing me multiple units and he provided me with detailed information regarding the attributes of the property. The rental office was nice and clean and I can tell he is a valued employee with the company. He takes pride in his professionalism and does everything in his power to make customers feel welcomed. Thank you Aaron for the experience and Public Storage for hiring such a kind-hearted employee.

Lost my husband and realized he had a storage unit. The gentleman that helped me was very friendly, I had to have the lock cut off as I didn't know where the key was. It was nice to have such great service during such a difficult time.

Aaron helped me get my storage today. Very helpful guy. Thank you!

Aaron is a great worker. He was very patient and answered all my questions. One of the kind person and super helpful. Thank you so much!!!

Aaron , was extremely helpful he went up and Beyond any experiences I've ever had with a storage facility and I have had a few I definitely recommend using public storage if you need a storage unit come in and see Aaron and he'll make it easy and hassle-free thanks Aaron for the exceptional experience

Aaron was very helpful and polite.

Aaron was very helpful and respectful. He helped us a lot and showed us the unit. We really liked the service he provided and he had a good attitude. He was very kind and attentive.

Aaron has help me out a few times already and he’s respectful and helpful always.

Arron and Michelle are amazing. They helped me so much and it was painless!!

I’ve rented storage unit from several places over the Years,but I can confidently say that Aaron, the manager at this public store location,is the best, I’ve ever encountered. From Day one,he has been exceptionally friendly, incredibly customer service-oriented and always goes above and beyond to ensure a smooth experience. Aaron is polite understanding,and genuinely cares about his customers’needs. His dedication to making the rental process hassle-free is unmatched.If you’re looking for a place to storage your belongings. I highly recommend this location, Thanks to Aaron’s outstanding service.

Aaron helps me find exactly what I needed!!

Erin is a great worker & a helpful person y’all need more like him

Aaron has been extremely helpful each time I have had questions or a concern. Thank you for your hard work

Aaron was so very nice to talk to. Very much an asset to this facility.

07/07/24 I've used this property many times for my storage needs over the last 13 years. The current manager Aaron is amazing and always very welcoming. He keep the property and especially the bathroom very clean.

Aaron and Ethan both are very friendly and very helpful and very patient with answering all of your questions. Ethan showed me the spaces to rent and was very nice and very patient in signing up and answering questions and Aaron went out of his way a lot!! He even helped clean up a few stains and more and answered any questions and checked to see if I was alright with all that he did. What can I say ?! You can’t get always get this kind of help and care! These two people seem to really care about what they and about you and I’m so grateful for that and them !! Thank you to you both !! :)

I came to public storage this morning and was greeted by an employee named Aaron. This is my first time inquiring about a storage space and he provided me with exceptional guidance and helped me determine the size of the space I needed at the most cost efficient price, given my budget. I want to give a huge thanks to Aaron for displaying excellent customer service and truly caring about my specific needs.

Finalized opening new storage unit today. Aaron was fantastic in walking me through the Process. Great personality and a pleasure to work with. Thanks!!!

This is probably one of the best public storage facility's better prices then the rest and friendly and courteous staff like Aaron who has been there to answer any questions I have or be helpful in a professional capacity

Aaron was cool, he hooked me up

Z is absolutely Z-best!

Marcus was great

I dropped by without an appointment to gather information. Aaron was incredibly helpful. He showed me available units, answered millions of questions, and even let me know things I didn't think to ask. He was very friendly and professional, and I was grateful for his time and help.

I had a great experience at this facility everything was straight forward and Selena was very friendly and helpful throughout the process.

So they have a new employee here Aaron. We are having a problem with our drain, we live behind them. He went right out and cleaned it so the water is draining now. Really nice guy.

Lei was great the best customer service very patient I recommend her too any one the best

Selena was awesome with her customer service stood out in the rain with to help solve my issues, she is wonderful and a helpful person, highly recommend her.

Aaron helped me get my storage unit. He was super professional, courteous, and knowledgeable. I recommend Aaron for all your storage needs!

I wouldn't have even left 1 star if that was an option. The customer service is terrible. There isn't anyone ever on site. Public Storage is a joke and I would NEVER use them in the future. NEVER!!!!

This place is the worst, most incompetent business I have ever dealt with!!! My phone was dead so I couldn't see the time. There gate hours close at 6pm, I guess it was 6 04 and I was locked out so my storage is open and my 200$ tent Is in the hallway with no water for me to get it until tommorow at 6 am! Then I tried to leave and I was stuck behind the gate. I had too call a number and was on hold and kept behind the gate for 45+ minutes. That was after 20 minutes of me waiting for somebody to walk by and asking thru the fence if they could call my fiance so she could Uber me a phone charger!! Don't ever go too this place. I promise its the worst storage I've come across

Went to get a storage unit ,Yvette was great so nice and professional and property so nice and clean ,great area , thank you Yvette for awesome service .

STILL hands down the best public storage, super clean & Mia is the nicest you’ll meet!! DEFINITELY WILL RECOMMEND!!!

Mia was informative and professional. The property looks well taken care of. Seriously considering this location for storage

Mia is always polite and courteous location always looks clean and presentable! Any questions I may have are always knowledgeable and efficient would 10 out of 10 recommend based on my interactions with Mia!

I was paying for a unit here it's only been 2 weeks and my unit got broken into. They stole everything I had the largest unit available the rollup garages they only left me one box. I pay for the insurance and they're flat out refusing to refund me or give me compensation for all my stuff that got stolen I lost at least 3k worth of stuff due to their cheap locks and negligence. The male property manager did not care at all. 5 people I talked to got their units robbed too! I do not recommend this place you will get robbed and public storage doesn't care.

I would rate this place no stars if I could. I rented a storage unit here and my unit along with 50 other people's units got robbed blind. The property manager didn't care at all made no report of the theft to the police and didn't even send out emails to warn any of us this was happening!!! It feels like an inside job the guy is shady as eff and I'm paid up for the whole month of February and the guy canceled my account without my knowledge basically stealing half the month I'm paid up for! Avoid this place at all costs 4 thousand dollars worth of my stuff was stolen this place is a scam!

Mia is so nice and helpful will recommend

It was alright.

My storage unit was broken into and robbed of a lot of my stuff. I’m still in the process of filling an insurance claim and police report. When I called corporate for public storage I was told by a very rude Supervisor the customers “Pay for storage not security.” My original post was deleted a few times on Facebook. So I’m getting ready to keep posting this with the new public storage tag line “Pay for storage not security.” #payforstoragenotsecurity

long walk to units carts not always available

Our unit was robbed and ransacked some time over last weekend. The owner/operator, despite having cameras, will not verify when the robbery occurred. We have also asked for a hard copy of the contact that we supposedly signed that removes Public Storage from all liability.

It's a great place to store stuff.

Ashley did a fantastic job assisting us at the 7719 Fair oaks location in Carmichael

!!THEFT!! DO NOT STORE YOUR STUFF HERE. My unit was just broken into on building c along with multiple others. Another person told me their unit has been broken into three times now. The "locking" mechanism is outdated, cheap, and worthless. It doesn't take genius to figure how to break into these things. Oh and apparently this is an online location which means if your unit gets broken into you have to go to another public storage location to get the new key for your lock and to talk to an actual human being. That's all the help your going to get

Never had a problem here. Place for my storage I come check it out and enjoy the gate access and reasonable price for me. Staff is nice been in the place only once and that one time it was great.

Mia was great thank you

I needed public storage for an emergency place to put some things and I was able to get a place the same day used it for a couple of months and was able to close out the day before I would have had to pay it was easy it was sufficient the employees were extremely professional and helpful it was a good place to store my things for a short period of time and if I had to use it for a long period of time it would have been a good place as well good price good place good people

Mia was great and friendly thank you

This facility sucks. It is old, outdated, expensive, and the lights keep going out on us while we’re trying to work in our unit so you can’t see anything. No one will answer the phone to get the light fixed. There’s no property manager around in sight during posted business hours. I need to use the bathroom and that is locked as well, but there is no way to get any service. I called and left a message yesterday to ask about the lights and still haven’t heard back from anyone. The only cart i saw was too big to turn the tight and narrow corners and doorways. The door handle to get into the building is literally falling off the door. Even getting into the gate is annoying as they don’t have a keypad that accommodates driving by and punching your code. You have to physically get out of your car, walk up to that gate, and get back in. Do not get a unit here.