Al was extremely helpful in helping me rent a unit . He got me through the process fast and very professional .
Wonderful at helping me move in. The process was smooth and my storage WAS VERY NICE. no riff raff there and it was very clean. The manager Billy was very helpful. A+ HIGHLY RECOMMEND
Billy a great manager and keeps the property clean.
Very satisfied, no hassle, easy and convenient application online plus $1 for the first month was a huge plus! And well taken care of its very clean! Billy is so helpful!
Billy amazing with helping me check in and get situated. This storage is very quiet and clean. Highly recommend
We are so happy to have found this Public Storage location! It’s in a great spot for our 5th Wheel and Billy is incredibly helpful. Top notch service, we highly recommend!
Very good customer service. Thank you
Rented a 10 x 10 unit today and Billy’s help was great. The facility is nice and the customer service even better. Thank You for all of the help I appreciate it
Billy was fantastic. Very knowledgeable, personal, and cares deeply about his service and hospitality. We need more people like Billy. Great Job!
Really great and satisfied with the service Billy was such a big help
Read the fine print in contract. My rent went from $168 to $220 five months after moving in. Thats on corporate. The manager Billy though does a great job of running the place and keeping it clean and is always easy to find and more than willing to help.
We recently started storing our boat at the Roseville Public Storage. Billy at the front desk is very professional and helpful. The facilities are always clean and the price is very reasonable.
Billy the grounds manager is awesome! He is extremely helpful and made the entire process easy and quick, he is definitely an asset to this facility. Thanks again
If you’re looking for a storage place I’d recommend this one. The manager Billy helped me get a storage unit in a quick time which helped a lot since I was in need of one quickly. He was super helpful and answered all my questions. Definitely the place to go if you need storage!
Billy was amazing, facility is great. Smooth sign up
Billy went above and beyond helping us get a unit and had great customer service
rented today, facility service super great! Billy was great!
I set up boat storage online. When I went to review the spot I noticed it wouldn't work for my needs. I went into the office and spoke to Billy. He was able to find a better spot quickly & process the paper work in a matter of minutes. Great customer service !!!!
Billy has done an efficient job for me today getting a rental location for my boat for the winter…he went above & beyond & super helpful & friendly…amazing price too! 🙌
Billy was great at helping me with replacing my lock after my keys were stolen! Thank you much for your help!
What a beautiful facility!!
The entire staff made this process so easy and showed me several spots for our coach ! Can't say thank you enough to Tiffany who helped with so many of my questions. She definitely helped me in my decision to choose your facility!! Very happy with all the staff and the experience i received.
Thank you Public Storage
Rented a spot for my RV today at Public Storage on East Roseville Pkwy. Exceptional service from Billy the manager. Great representative for your company.
Billy gave me a tour of his facility and helped me find the perfect unit. If you are in need of a storage unit go visit Billy.
Billy is so knowledgeable, helpful and informative. I understood from the beginning all the information I needed to choose public storage I needed to choose Public Storage for my trailers new home. He takes pride in his job and keeps the property very clean. I do have trouble with the gate system working on my phone.
We looked all over town for a storage place and this is the best priced spot in town! Perfect location for us as well, easy to get into and in a nice area. Feels very secure. When we signed up, Billy helped us out and was incredibly helpful and kind! Would happily recommend this place to anyone in area.
Billy was very helpful groundskeeper clean
Bill is really helpful and keep the site clean!
I used to work at the site located at 1351 Baseline Rd. previously known as Sundance Storage before public storage bought it. I still have a unit here as it is just easier to leave it where it is rather than move it but I plan on moving it now. Seeing how I work in storage I understand rent increases will happen usually 1x a time a year but public storage has just done another increase that will be $60 plus per month. I also understand new tenants move in at a much lower rate The public storage are so greedy they are now increasing the rate to over $120 more than the standard rate for what size unit I have. Very sad that this company isn't just like a freaking machine they have no heart they do not care whatsoever they just are on a set schedule increase increase increase increase if they don't pay they'll move out oh well we have new customers ready to move in and they don't care if you have been a long time renter and a good tenant. What's even worse is I know what the site was like before they bought it, nothing has changed except its dirtier. It's not as well kept as Christina the manager with the old ownership kept it. Rent increases are supposed to help with the up keep, repairs and the improvement of the sites. Public Storage obviously just puts that money into the owners/investor's pockets. Now I will be moving my unit due to this and on top of that there are leaks in the roof that I have actually called the office multiple times about, left messages and no one got back to me shocker. This will go fall on deaf ears because we are nothing more than a $ to them.
Well the service was above and beyond Billy went out of his way to make sure to help me out to get me the best deal . A lot of other times with other workers at other public storages seemed to want to rush me up and outta there but Billy went up and outta his way to help me. Thanks Billy quality work
This location is very clean. Billy, the site manager, is very helpful, hardworking and attentive.
Billy is a Great company representative and facility is super clean.
We had to get two storage units only for a few weeks. We didn’t have the best experience with a female that worked at this location, but the site manager Billy, made up for it with his great attitude, customer service, great follow up and pride in keeping the facility clean.
Fast friendly service, great location!
Billy was awesome. Helped me through every step of the way. It was so easy.
Great facility and super friendly employee. We will stick with this location!
The customer service at this place was amazing! Billy took the time to show me the parking sites that were available and gave me a tour of the entire facility! Would recommend this storage facility because of the cleanliness, location, and security of the facility
John
Billy, was great help today very good communication!
Excellent customer service from Billy. Clearly explained options, worked with me to find a unit that fit my needs, and facility is extremely clean.
Billy was very helpful and addressed all our questions and concerns. He took the time to walk us thru the facility to show us the spaces available. We were so impressed we decided to rent the space now even though we won’t be needing it for another 3 weeks.
Nice place very clean Billy did a great job for us
Great experience and very clean facility. I ended up getting a second site and Billy the Site Manager helped me get the second site next to the first one for my convenience. Definitely would recommend this location.
Good pricing and Billy is great!
Billy was great, went above and beyond to get me the right unit.
Great customer service! No problems ! Billy is amazing!
This was the best experience! Billy was a great help and was very expeditious helping me with a storage space - and setting up the a Public Storage app!
Billy was super helpful and made the process very easy!
BILLY IS AMAZING !! Billy was very helpful and walked me thru the app and ect . Great service thank you so much Billy 💯
This was a great experience. Billy was really helpful I was having issues on the phone and he had all the answers and made it easy for me…Facility is clean and everything is perfect here!
Billy provided great customer service and explained everything clearly. I was impressed! Also, excellent prices for RV storage.
We came to the Public Storage location in Roseville at E. Roseville Pkwy and Sierra College today! We had the pleasure of securing an RV space unit with the wonderful Property Manager, Billy! Billy was friendly, helpful and very accommodating to us. He helped us through the entire process in a very customer focused manner. We cannot say enough about the WONDERFUL customer service we received… FIVE STAR REVIEW!!!
Good customer service is hard to come by these days. Exceptional customer service is almost nonexistent. We lucked out today by being helped by Billy. Wow! What a great guy! He not only provided exceptional service, but he was extremely professional, courteous, caring, and projected a very positive image of Public Storage. He takes great pride in making sure his customers are well taken care of and leave happy! Public Storage, you’ve gat a keeper here. 😃
The manager of the east Roseville site was great. He helped with gate access when we first arrived. The site was really clean and spacious. Excellent location and access. Manager was very friendly and helpful on site for questions or assistance. Will definitely use again when in the area.
Best Public Storage in the area.
Definitely a new and very nice property with a secure layout
Billy was great
Super helpful
Amazing customer service
Definitely enjoyed this Public Storage more than usual!
He was very helpful and polite. Is so nice to find people like him, when you need someone to release your worries. God Bless this sweet person.
Billy the manager has been outstanding with his customer service. He truly wants to give exceptional service to his customers. He is very pleasant and easy to communicate with. He is what convinced me to store my RV with Public Storage . He made me feel assured that he would take care of the facility keeping it clean cleared of any cobwebs that may hang around our RV and especially any weeds that may be growing to prevent any grass fires. Thank you to Billy for your wonderful help at Public Storage located @ E. Roseville Pky Park n Roseville .
We experienced the best customer service from the site manager Billy when we went to Public Storage located near the intersection of E. Roseville Pkwy & Sierra College Blvd. In Roseville, CA to check for a place to store our trailer.
Billy greeted us with thorough information of the facility and searched for possible spaces which fit our needs. He was enthusiastic, helpful, and an instant friend after few minutes of conversation. He was an unexpected ray of sunshine on the day of record heat wave.
We did pick a space to rent right after viewing it. We felt that our trailer would be at a facility with the best care and security under Billy's management,. Our experience with renting a new trailer space at the Roseville, CA facility was very positive. The facility is nice & new, about 1 year old. We were most impressed by the high level of professionalism and customer service that Billy demonstrated!
This facility is awesome. Super clean and the service was great. Billy took his time and really made sure he listened to my needs. Great experience much appreciated. Thank you for all the help!
Billy was very helpful! Had a rough time talking to a lady on the phone. But we showed up and Billy took very good care of us. Would recommend this place to everyone.
It's a great clean place. Interacted with the property manager several times now, and he's always taking care of the place and has been super helpful to me as a new storage space renter.
Booking my space was very quick with the office Rep. Facilty is very clean with easy access. Price is great with a location close to the lake (for those boat owners like myself). I would recommend.
Aundrea was wonderful. Very helpful & efficient. Thank you!
Aundrea was very helpful today! Great service
Billy was super helpfull,made the entire process really easy.Highly recomend!
So glad we found the perfect home for our RV. This place is well taken care of and the service received from Billy was outstanding! Highly recommend.
Happy to find a new facility for our trailer at a good rate and better gate hours! Billy walked the property w/ me to find a spot that worked well. He pointed out the electronic security features and his own procedures to ensure safety throughout the day. Sign up was fast and easy. Facility is new and clean.
Aundrea is the nicest and most helpful! So glad we moved
Billy was weary helpful, 5 star
The facility space and restroom’s are very clean. We were having issues opening the gate but Billy helped us out. As we were emptying our unit, we saw Billy walking around sweeping the grounds. Billy helped expedite vacating our unit, and closing our account. Thank you Billy for the excellent customer service! We definitely recommend this Public Storage.
Service is amazing here! Billy is the right man for this place, very polite and professional!
Highly recommend!!
This is by far the best storage complex I've ever rented from. The place is extremely clean and very safe. Billy is the most friendliest and helpful individual I've ever met with great customer service skills...
Billy was so fantastic! He stayed late to receive a cash payment from me for my storage unit C013 in Santa Rosa!
Service was great! Billy very knowledgeable !
Last week when I went to my storage unit Billy was out on the property in over 100 degree weather sweeping up debris around the storage units. Even in the extreme heat he definitely showed pride in how the storage facility is kept. Today he was able to assist me with a lock issue with no problem. Billy has been doing an outstanding job!
Billy worked really well with me…Very happy with the service provided…Thank you so much
The grounds and unit are super clean. Billy was awesome! He offered impecable customer service through the process of renting a storage unit. I would highly recommend this location.
First time at this location and the company. Billy was great and very attentive with us. Renting a space for my van and I’m happy to say that im happy with the location but most importantly the price.
I am new and I have already had an easy and professional experience. Billy provides solid service in a friendly manner.
Great customer service. Very friendly
Billy was very friendly and helpful. The place looks secure and the access was easy.
Above and beyond service! Billy was awesome
Great experience renting 2 storage units at the brand new public storage facility on E. Roseville Pkwy. The units are new and kept very clean with move in specials. Billy & Tiffany made a great team taking care of me making sure everything was just the way I wanted. Lots of RV rental spaces available. Check em out!!
Billy is a superstar!! Took care of everything!!! Beautiful facility!
Billy was so extremely helpful today setting up our account over the phone. He was knowledgeable and so patient as we completed the process. Grateful for Billy's help
Billy was great! He let us choose the best available unit for us and answered all of our questions. We went to check out a storage unit while we are moving and this place seemed perfect. It is very clean and Billy provided great customer service. Awesome service!
Rented a space threw the app. But the space wasn't ideal. Came in talked to Billy, he walked me out and let me choose a space that worked best for me. Very helpful and friendly. He keeps the property very clean and neat. Highly recommend this location. Talk to Billy
Billy was very helpful helping get a storage spot for my boat! Thank you for the help!
Billy was very helpful with adjusting my account and also helping a friend with a reservation for her boat.
Very happy with my experience here so far, met Billy, very personable and extremely hard-working. I can already tell, the guy was doing laps around the place checking everything out while I was here for only a half an hour, hard worker. Look forward to working with you guys! Dean
Great facility. Clean and in a safe area. The grounds are maintained impeccably. Billy was super helpful and welcoming in the sign up process.
Billy is the best person at this location ask for him. 🙂
Billy was very professional and polite,the facility was very clean in office and out in the yard . We were in and out all singed up within 15 to 20 minutes max .I was referred by my brother and sister inlaw and they were spot on with how nice Billy was to deal with and how clean I would and will recommend this place to my friends thank you Billy much appreciated for your help today.
Billy helped me get setup for a storage space! He was very kind, helpful and answered all of my questions! Thank you, Billy!!!!
Billy was superb! Super helpful, fantastic service, made this move all worth it. Thanks a bunch, would highly recommend!
Billy, great person who helped me thanks
Billy helped me with my storage unit. Very helpful and great service!
Just checked out the new Public Storage in Roseville at E. Roseville Parkway and can I just say at first glance the facility is immaculate! We worked with Billy to secure a spot for our travel trailer. Billy showed us the grounds and they’re just as impressive as our first glance of the facilities. He explained the security measures they take and we feel beyond confident moving our trailer here. Also… to top it off we will be saving over $120 a month moving to this storage facility along with not having a 30 minute commute both way, now we’re only 10 minutes away.
Thanks Billy for being so great!!
Tori WAS AMAZING very professional
and helpful made our moving experience less stressful definitely would recommend this storage :)
Tori was really great. Businesses should have employees like Tori. Thank you for all the help you provided😇😇
Billy was great and super helpful during my check in process.
Thanks Billy for the help! You made the rental process easy and helped me to get the specific space I was looking for.
Tori was extremely helpful getting me set up with setting me up with a spot for my trailer. Definitely recommend.
Tori was helpful and knowledgeable. She walked the site w me upon my initial inquiries and answered all my questions. Get service.
Extremely helpful and knowledgeable. Very efficient process. I came in for a storage unit and left with an additional unit plus RV parking. I highly recommend working with Tori.
Tiffany was amazing! Super informative about the lock so I wouldn't worry.
Olivia friendly and competent. This storage is very convenient to our home.