Public Storage Self-Storage Units at 6240 Sylvan Road, Citrus Heights, CA

This site manager is SUPER HELPFULL AND WONDERFULL!!! Awsome person!!!

Decent storage space, but terrible driving area. If you're carrying a trailer, good luck. There is no space for U-turns and it closes at 6:00. The phone line also does not work.

If you rent here you need to be very aware of how quickly they will start to increase prices on you. Our rate more than doubled and were were paying more than double what they are charging new tenants. At first no big deal and you don't think about it. Then all of a sudden you realize you are paying a small fortune to store junk.

I love my storage unit here! The store manager was so helpful with providing information regarding the unit and store hours. Love the location and that it's not a huge lot, I highly recommend getting a unit here if you're looking for one! Very clean as well compared to ones I've used in the past.

The worst customer service. I did not know I had to remove the lock it was a silender lock and a part of the door. I went to talk to someone today and no one was in the office so I took pictures and left. So I called and they said I owe the whole month because the lock was not removed. I was never told to remove the lock and the lock was on the unit when I rented it.

Delightful Experiance was easy and they let me look at units before I bought! Clean and safe. I would highly recommend. Yevwtte was awesome!

Agent was very helpful when there was an issue with the app.

I’ve been with this Public Storage for a few years now the people here are the nicest. I absolutely love Makala. I don’t know if I’m spelling her name right but she is amazing. Always smiling always helpful always Considerate and very patient with me. I’m at the Sylvan branch, and every time I see her she’s greeting me with a smile. My belongings have been in storage for a while now, and all of your Public Storage staff has been very nice. Makala is awesome. Thank you for hiring such a friendly staff. I really appreciate you guys.

I don't like the hours and feel this place is overpriced. I do however, like the gate accessibility through the app. I also think it's awkward that there never seems to be an attendant in the office and you're only able to reach someone by phone at a all center if you have any questions or concerns. Overall, I do appreciate that my belongings never seem to be wet or damp and I do like that I'm able to drive up to my storage door. I think it's more convenient than indoor storages. But again, the hours are unreasonable and are usually during regular business hours which isn't good for people who work during those same hours and need to access their storage during the week.

Yvette and Erica are the best. Very helpful and fun. I highly recommend this location.

Asher was awesome. Not real familiar with the property from being shifted around from others but did a great job.

Moving cross country and called this location about what was available and pricing.Tori was very helpful in breaking everything down for me. She was very pleasant and very professional.Thank you again Tori

Michaela answered all of my questions and was very helpful!

Michaela was super helpful and answered all my questions and helped me get back into my online account so I can manage our bill. She did it all with a smile, went step by step, and had great customer service. 10stars! Place looks amazing.

Marcus was great

Selina was excellent to work with, excellent communication and wonderful to talk to. Polite accommodating and willing to go the extra mile to satisfy her customers she is a asset to this public storage

King is amazing! Great customer service.

Thanks for storage unit. Yvette made it really easy and quick

Erica was very friendly and knowledgeable. Thank you!

I want to give a shout out to this location on sylvan road and to Jackie O… she called me out of the blue about my lock, apparently I was supposed to receive a public storage sticker when I rented the unit, a small over site, I love the fact that during Jackie’s walk around the property she noticed this and called me!!!! Made sure it was my lock and asked if I should come check my unit??? I love that in this day and age she was actually doing her job, not talking on her cell phone looking busy but she was engaged in what she was doing .. Not a week later, I myself got into the unit and forgot to lock it back up. She called me within 20 minutes of leaving and let me know it had been left unlocked, she had secured it for me and recommended I come check it out to make sure everything was still in there. This was a temporary state for us we’ve only been there two months our new place is ready but I feel very secure with her their Way to go Jackie O. you guys are lucky to have her. And thank you public storage on Sylvan Way

Excellent

Sabrina & Jackie O. were very helpful today!

Heather was very helpful in setting me up to transfer to a smaller unit. Friendly, informative and readily available to help!!

U want to keep a smile all day!Come in and see Sabina and she will send you on ur way with that and then some!

Sabrina was fantastic and very helpful. She made signing up smooth and easy. She had great customer service and answered everything I needed. Thanks Sabrina

Jackie is great. She is very helpful and nice.

Marcus is cool