Public Storage Self-Storage Units at 1351 Baseline Rd, Roseville, CA

Great Customer Service !

Amazing experience

Tory was wonderful. Very professional. Helped me with my issues. and l left very happy. Thank you Tory Maureen Slagle

Packed up my whole life, booked storages days before, and the remote access and regular gate code didn't work. Was out there crying for an hour because no one would answer to help and I had to spend 8+ hours up overnight with my belongings because I couldn't get into this storage. I hate this place and bought new storage.

Tami was super sweet and helpful. And she made a difficult situation easier. Good prices and easy way to get a contract

Riquisha was so helpful in working with me in regards to my storage payments. I truly appreciate it.

Very friendly, quick and easy

Riquisha was very helpful and pleasant to talk to. I will recommend this place to anyone. Great customer service.

Very informative and easy process. Marcus

We have used this storage facility for years, but recently had a very positive experience with Andrew, one of the new the site managers. As a business that requires a high standard of security and storage, we find that Public Storage on Baseline offers us the quality and security that is rare in storage facilities. However, what really stood out for us was how Andrew handled our storage needs with the transition to new ownership. Of course, we were concerned with the change, but Andrew assured us and assisted in transitioning into the new benefits offered by Public Storage and their systems. If you are looking for a well managed, clean, and secure storage facility, I would highly recommend contacting Andrew for an estimate and storing your items at this facility. Heather, another site manager, is also excellent. You will find them professional and friendly. It is hard to beat that combination.

This place used to be called Sundance (or something like that) and we’d rented a space for my stepdaughter there. The switch to public storage was a little rocky and in the process, my auto payments stopped. I was very surprised to get a bill for 2 months with a “lien” fee attached. So, I went to the location in person to sort it out and Andrew was incredibly kind and helpful!! We got it all cleared up and had a really great conversation in the process! Thanks for all your help!

When you sign up the staff will make you write a "great" review. I fell into this trap. $15K was stolen from my unit after 2 weeks of being a resident. DO NOT GET A UNIT HERE.

I been going to this storage for a long time and never had any problems. Heather help me and she made it understandable. I have never seen any mess, anything damaged or not any yelling or screaming. It's a very peaceful place

Heather was very helpful in changing some profile info & assisting me on setting mup online access. Very friendly.

Andrew was such a help very pleasant and patient very knowledgeable.

Heather was efficient at getting us squared away.

Heather was super helpful!

Heather was very helpful and very kind everything went smooth very Friendly

I don't like the change in new ownership but Heather made the experience smooth and easy.

Staff was very helpful & diligent. The even accommodated for my disability & helped me so I wouldn’d injury my knee

Andrew was fantastic, super friendly, and helpful, got us in and out quickly. Thanks Andrew

Heather was excellent

Lindsay was very helpful. She provided us with the information needed

Heather provided excellent customer service for me today. She is an asset to public storage.