Public Storage Self-Storage Units at 1351 Baseline Rd, Roseville, CA

Felicia and team were amazing!

I stopped by Public Storage to inquire about renting a storage unit. Felicia was very informative, knowledgeable and helpful.

Thank you Felicia for your amazing service

Happy to work with felicia

Felicia was amazing with her help and kind heart

Felicia was an absolute joy to work with she determined what I needed and got everything done quickly and efficiently.

5 stars with felicia

Go Felicia

Felicia has been a great help! Very nice and easy to work with.

Great experience with felicia

Rayell has been nothing but helpful she is an outstanding property manager with excellent customer service. Anytime I am here she’s energetic and smiling. Keep HER!!

Perfect person Felicia so funny

these “indoor” and “climate controlled” units are nothing more than false advertising, and when you go to address this with the staff to get the money you paid for this lie with, you’ll be on hold for over an hour just for them to disregard everything you say. no compliments to the on site staff either, considering we couldn’t find anyone within office hours to help us find out “indoor” unit we were searching for. pay the few extra dollars, i wouldn’t trust leaving my garbage here or trust these people to keep it secure.

Zain provided prompt, excellent service. After leaving several voicemails at other locations with no callbacks, I left one voicemail at this location and received a phone call from Zain shortly thereafter after. Zain was extremely helpful.

Zain was such a pleasure to work with helped me with most of my issues … helped me with her great knowledge… is an asset to public storage… awesome job… Zain…amazing

Felicia is amazing

Felicia was amazing!

Felicia was amazing helped with a move in

Felicia was awesome with my rental!

They did great felicia

The customer service was great. Felicia helped us above and beyond. It was an easy and smooth transaction. Definitely. Place to go and trust to store your belongings.

Felicia is very sweet , helpful and patient!! Helped me with everything I needed ! She is an outstanding worker !!! Public storage give this lady a raise !!!!!

Felicia the property is amazing. She is very friendly, very organized, and takes great care of her customers!

I met felicia the other day and I HAD THE BEST SERVICE she should be compensated as soon as possible for her dedication to public service

Felicia was great in helping me with my needs to getting my storage. She was very nice and a great attitude.

I have been renting a 10'x10' unit from this facility since before it was bought out by Public Storage, the only change they made was to raise my rent by $40 a month. I figured fine, whatever, its going to just be easier to accept that rather than take the time and expense of moving everything out to a different storage facility for a better price. Cut to a year later and I'm standing in the office filing a police report for stolen goods as someone had fraudulently rented the unit next to mine and had cut open the wall between them to steal from my unit. This person was living in the storage unit (mattress and dog kennel are still in their unit) along with empty boxes and trash but all of my stolen items are long gone. They stole everything that was high value (surround sound system, computer components, etc.) and trashed most everything else. Just a pile of all of my books and dvds, mixed with broken glass from some kitchen items and picture frames. The woman that called me yesterday the 4th of April to let me know about the break-in also told me that she was having to work to cover both locations on her own. She had even been asked to leave to a separate 3rd location in the same day. So even though they knew about the break-in and damages on the 3rd of April she was stretched so thin with other responsibilities that she hadn't had time to call me until almost 5pm on the 4th. They also still haven't even had time to go through any of the security footage yet because even with this break-in she is working the facility on her own. I cannot recommend highly enough that if anyone chooses a storage facility to just take note of how much they are actually paying attention. Because apparently nobody at Public Storage noticed someone living in a unit with a dog for an entire month until the lease ran out and the rent was called due to someone that had no idea they're name was even on a lease for a storage unit in the first place.

Let's of Help from Cheyenne!!! Highly Recommended 5 Star Business!!!👌🔥🏆

Felicia amazing

Felicia was amazing with my reservations

Felicia made my move in amazing

Very happy with felicias patience with me shes so nice

Very friendly and very professional.. thank you!!

Rent increase, very upset. FELICIA helped us SO much!!! Great lady, we are happier now and can rate as above and be pleased with the accommodations.

Thank you Felicia for your great customer service and help, you Rock!

Thank you to Felicia!! She helped me get the exact information I was looking for! I’ll 100% be back.

5 star service with Felicia and Asher!

Thank you Felicia!

We have used this storage facility for years, but recently had an extremely positive experience with Olivia, the site manager. As a business that requires a high standard of security and storage, we find that Public Storage on Baseline offers us the quality and security that is rare in storage facilities. However, what really stood out for us was how personably and professionally Olivia handled our storage needs. Olivia assured us about new changes at the facility and assisted in transitioning into those new benefits offered by Public Storage. If you are looking for a well managed, clean, and secure storage facility with excellent management, I would highly recommend contacting Olivia for an estimate and start storing your items at this facility. You will find them professional and friendly. It is hard to beat that combination. Olivia is just amazing!

I came in kind of frustrated and spoke with Tory. She was incredibly knowledgeable in what she was telling me while keeping a great attitude during the entire process. She took the time to make sure I understood everything and helped me with what to expect in the future if I run into similar issues. Even though my issue was basically my fault, she was still kind and patient.

Tori was professional and courteous.

Marcus is the best he helped me out for the day

This facility is the best in the area for sure. The property is always clean and ready for an inspection it seems. The staff is always available for questions or concerns and everyone is wearing a customer service smile. Ten out of ten for me. Keep up the good work guys!

Had to go into the office due to having an issue with my billing and Tori was very helpful and patient. She was able to resolve my issue quickly. I was thinking of moving my storage to a different facility but will stay here knowing the customer service has been so good.

Both Girls ( Olivia & Tori ) are so patient and very professional. Not too mention so helpful. They took the time to look up all my best possible options to fit my budget. I will tell all my friends to come there.

Amazing experience

Great Customer Service !

Tory was wonderful. Very professional. Helped me with my issues. and l left very happy. Thank you Tory Maureen Slagle

Tami was super sweet and helpful. And she made a difficult situation easier. Good prices and easy way to get a contract

Packed up my whole life, booked storages days before, and the remote access and regular gate code didn't work. Was out there crying for an hour because no one would answer to help and I had to spend 8+ hours up overnight with my belongings because I couldn't get into this storage. I hate this place and bought new storage.