Public Storage Self-Storage Units at 10789 Hole Ave, Riverside, CA

Jenn was very friendly and gave me all the information I needed to rent my storages unit

Great services, awesome place.

Jenn was very professional!

Decent

Rosie was great today she helped my brother get into a unit quick and easy! She was helpful and answered all my questions!

Jenn was very professional. Very kind and explained Every very well. I give her 5 stars for overall her service.

Jean is a very friendly and very professional person.

Philippa was the lady in the front desk She was so professional and friendly Philippa you rock !!!!

Thank you Jenn and Fernando for helping do my transfer. Great help.

Wendy was very helpful and patience with me and she did a really great job!

Good storage

Wendy was awesome. She was upfront with all info I needed

Thank you Wendy

Wendy was a great help. Thank you

They were very friendly & helpful

Great place

Wendy was so amazing Thank you.

Thank you Wendy

Great service, fast

Friendly and great customer service! The staff is amazing!

This Public Storage location is clean, with great accessibility hours as well as an extremely helpful property manager named Jordan. She was incredibly resourceful when helping us with a personal family matter that impacted us as customers at her location. She couldn’t have been more professional or thoughtful, which is why, I highly recommend this specific Public Storage location. You will not find a more considerate manager anywhere else in town. Thank you so much Jordan!

Great storage, pest and rodant free. Large storage units.

Fabulous service! Prompt and fast service. Thank you

Wendy was very friendly and helped me with everything I needed. Thank you for the wonderful service!

Great customer service! Wendy was such a great help!

Summer was helpful and very nice !

E ok

First time having a storage unit and for sure will find someplace else next time.

Wendy has Wonderful customer service

Wendy did an amazing job showing me the facility and helping me get set up with my unit

The lady at the front desk was very nice and helpful

Relocated my belongings there because they were much more affordable than most other places. Upon my scheduled move-in day however, I was informed that the person scheduled to be onsite that day had to leave early. I was traveling from across the country specifically to move my belongings there and could not reschedule my move-in date. Now, to be clear, every place of business should have consistent business hours with at least one employee present all times. But the woman I spoke with on the phone (can’t remember her name unfortunately), went out of her way to make calls to neighboring PS facilities to find one that could assist me with my scheduled move-in and handle the additional complexities of my specific case. She stayed in contact with me the entire day until a workaround was finally made.

Wendy was excellent in helping me find what I need. Thanks you so much!

They sold my unit without proper notification.

Terrible management- discourteous and rude. Would not recommend storing anything here.

🚨🚨🚨 WARNING MY UNIT PRICE WENT FROM $215 TO $440 IN 18 MONTHS.. SCAM SCAM

I’m planning to move to California in a couple months and Jesse was nice enough to tell me that they do have some units available. Very attentive and helpful. Will use this location when I’m there thanks again Jesse.

Great customer service and friendly staff! Jesse was kind enough to answer all the questions I had asked with patience and details. I highly recommend!

I recently went in looking for a storage and the manager Jordan was super helpful and answered all my questions and made me feel secure with storing my items at her location. Would recommend to my friends

Jordan is a really great manager, very helpful and super informative! Give her a raise! I will definitely recommend my friends to her location

Love the customer service. Very informative.

Online booking was fast and easy. Onsite manager was very friendly and was able to help me with any questions and problems that I had..would recommend this 100%

Renee has given me clear instructions on how to clear my lot and not get any additional charges. She addresses any issues with clear communication and quickly.

The lady at Public Storage was very informative and a pleasure to deal with. The location is nicely maintained. They are the only self storage that I have dealt with that seem to run their business properly. I'm very happy I chose Public Storage to watch over my belongings

Agent at PS was very codial and helpful. Previous rep at DeAnza Storage on Clay was unknowing & misleading to availability of units. I won't refer anyone to storage their property where it's possibly not safe.

I want to thank Daisy for her exceptional customer service she provided. I would refer a friend to this location.

Stopped by to check out a unit but unfortunately there was none available! But the woman helped me was very helpful and , good customer service! Thank you Toi

Philippa and Jordan were great to work with very helpfull thanks again if we need storage again we will be back

Good service always helpfull

jordan was very helpful!!

Phillippa I think that’s how you spell her name and Jordan helped me immediately when I had trouble with the door. This girl was quick. And the place ain’t to shabby compared to other storage places. Highly recommend 😍

I just wanted to thank Phiippa for being so amazing I'm answering all.my questions and helping me with the unit .

Philippa has great customer service, she was very helpful and nice.

Thanks for your help Lori! You saved me about $50 a month from my other location, plus you facility is clean and well managed. Something I was not getting at my last place! That may not sound like a ton of money, but when you’ve been paying for storage for almost 15 years, it kinda puts it in perspective! I cannot thank you enough! 🤓 keep up the great work!

Well the service is great and they treat you good I have no bad things to say about them thank you for your guys' service and help appreciate you guys

Clean storage facility... didn’t even realize it was here

We have had a storage unit here since 2016 at this location and going in to 2021 I gotta say the service is been great A+, please make sure you talk to Lori she will take care of you, I'll continue to do business for as long as I need the space, I'm a local riverside resident and I recommend this place for any of your storage needs.

Lori is very compassionate and professional when it comes to storage. Come here if you need storage!

Everyone I came in contact with was professional and polite. This was a difficult time and I appreciate their professionalism and the clean faces very much so

Very pleasant counter person helpful and a pleasure to converse with.

Horrible customer service from one employee in particular

looks ok was calling around for prices

If you need storage come to this location! The managers will be more then willing to help. They are very friendly and helpful.

Do you have weekly rates?

I'm hurt that they would let someone who didn't have the right to take someone stuff out storage. I lost pictures that can't be replaced and they are ok with that and looking the other way and yes I'm talking about the manager. To the assistant manager thank for calling me and following your company's policy. I was able to get my parents dresser because of your kindness I wish I remember your name God bless you sir.

Overpriced storage, not 24 hour access, doesn't give pro rated refunds when you move out early in the month. I'll go somewhere else next time.

Came to this location to pay my bill and was greeted by Laurie..She is very professional and kind. Was in and out quickly.

The place was very clean and well kept , good job y'all

Monica and Lori did an excellent job in helping me find a storage unit that fits my needs. The property is clean and well maintained.

Lori is great. I’ve never met no one like her! She was so helpful. I keep coming back for storage with her

Monica did a great job explaining everything I asked and she was very patient !

Lori was awesome abd helpped me out with what i needed in a storage place

Came in to move some stuff around and as always Tony was extremely helpful. We didn’t get a chance to give him a review and since he asked so politely we might give him two!! Thanks Tony

Lori is a great worker and is very nice and helpful.

Great experience on with both vists. Great customer service from Lori, she even took the time to explain and share needed storing advice..

Tony provided excellent customer service both over the phone and in person. I would highly recommend Public Storage.

Tony was his name and helpfulness is his game! Very courteous, informative and friendly. Highly recommended!

Excelente servicio en la oficina de Hole ave, Antonio fue muy servicial y apoyó en todo para hacer la,mejor contratación. Gracias. MUY RECOMENDABLE.

Lori came to my rescue when I was in a bind and in need of a storage unit. I didn't know how the process worked but Lori walked me through step by step and took a huge burden off my shoulders. This location is very clean and I feel confident that my items will be safe and secure for the next few months. Thanks Lori for all your help!!!

Mr.Love was of great swift assistance to us. Very polite, clear, direct, informative and patient.

Lori fue muy amable al atenderme y me ayudo mucho con la traducción Denise

I really enjoy this place it is very nice and very neat and clean!!! The manager Lori is also very friendly, and understanding, has great manager skills!!

If you want friendly, fast and efficient service go see Lori

Lori is awesome as always.

Lori always has been teally helpful and always has a smile on her face

It's such a relief to see Lori back and in charge of this place. Her professionalism and kindness can't be beat

I love public Storage Lori. I give you 10 stars

Lori was informative

Denise was very helpful during retail processes

Denise helped me with all of the questions that I had, definitely recommend the public storage to who ever decides to store ask for Denise.😁

Alright storage

Thank you for your help today with uhaul. Lori

Thank you for your help lori

Thank you for your help lori

Laura bien servicio gracias

Bait and switch

Perfect service Philippa

Sorry no pics I've had my unit for years with no issues and the grace period to pay is a life saver... staff always friendly and helpful😁😁

Said was very helpful person with a great personality helpful in everyway enjoyed my visit

Sadae was very helpful in getting a storage unit for husband and I

Said was a great guy, great customer service, definitely felt at home.

Sadae was awesome she had so many answers I needed to know, to get the right size at the best price. I enjoyed her cheerful personality, I felt comfortable enough to tell her everything I was storing. I recommended coming to public storage.

Good location and good service. Only problem is that the in doors part of the storage place has no A/C and the ventilation is horrible. So it's difficult to spend anymore than maybe an hour inside before you drenched in sweat and have to go outside for a break.

horrible costumer service!! I wouldnt recommend anyone to use this company for storage.

Took them 3weeks to get elevator fixed bathroom been out order for at least 2 months

I love coming out here to the Public Storage because of there friendly and always helpful staff, Said always has the answers to all my questions. Great Jobb Public Storage!!!

Said was very nice and polite, helping us out! Thank you for answering all our questions.

To expensive!!!!!

Great place. Excellent customer service. Said was amazing! He helped make the process easy and smooth. Which was a Godsend because I had just lost my mother. To top it off after the month was over and I had vaccinated the facility he made it a point to call me and make sure that we were done with the storage unit because the previous employee didn't exit me out of the system. He went the extra mile to make sure that I didn't have to pay for another months rent. I would definitely recommend this place. 😊

Do you take payment online or the phone?

Excellent service by Judy.

said is very respectful and helpful he should get a raise very good employee

So much better than it used to be. The staff are awesome.

Very secure, manager lives on site

Lori was resourceful, pleasant and helpful!

Lori has always been there to help. And if she wasn't here, I'd find another storage and I've been with public storage for 9 years.

I always feel so assured when I see that the manager Lori is on duty. She maintains a top drawer location and keeps a close eye on things. I know that my belongings are safe and secure with Lori on the Job. Thanks Lori!!!

Lorri was very helpful !!!! Very nice

Lorie was very informative and helpful. I signed up for autopay and she told me about all the boxes and other moving supplies i could purchase. I'm very happy with my experience.

Come store here with Lori! She really takes the time to make customers feel at ease. I appreciate the great service in today's world.

Lori is muy hamable

This is the place to get a storage. I was very pleased with the service I got from Lori. She was professional and knowledge of the business. Even in the rain property was well kept and clean.

Lori was the best! I do appreciate all of her help answering my questions! Wonderful customer service!

Lori is been great to us, very nice and fully explained the details. Awesome

Anne and Monica were wonderful and helped us to get the best rates possible! Highly recommend.

Anne was very kind and accommodating, definitely recommend the place. Thanks again

Anne was the most helpful staff member and helped me more than I could have expected! I recommend this Public Storage facility!

Lori is the best !!! She has helped me with everything!!

Best customer service anywhere! Couldn't be nicer and more helpful. Even for short term rental we were treated amazing! Thanks Lori!!!

Great experience Good customer service Nesha was very respectful and explained everything I needed to know I was in and out.

Lori was very helpful

Anne and Lori very helpful

Went with my sister to go check out the storage spaces at public storage. We were greeted by Lori. She was very friendly and knowledgeable. I learned more about storage that day that I thought I would. She took us upstairs and showed us a space, showed us how to use the lift and really helped us try to understand what we needed for storage. We haven't made our mind up on size yet but I know where I;m going when I'm ready to rent. Thanks Lori.

Lori is the best! This place always looks great and the management is very friendly. I would definitely recommend storing here to family and friends.

Lori was extremely helpful stayed few minutes overtime to make sure we were taken care of....the best

Excellent service. Lori was amazing

Lori has been great! Always willing to help. If you need storage this is the place to go. Dealt with Lori and Nesha today....so much help

Had great service from Anne. And was very helpful and professional and help me with my needs.

Wonderful experience at public storage with great online specials. Nesha and Lori are great with customers and will answer any questions you have! They made the process very smooth. Thank you for all you assistance!

Lori the property manager rocks!!! She knows her stuff . The property was very clean and she had me in and out with a breeze. I would definitely come back for her great customer service.

Lori the manger was really helpful and took care of all my storage needs. Definitely we’ll recommended!!!!

Anne was absolutely the best and she helped me with everything I could possibly need

Lori was great. Very nice and got me in and out quickly and efficently!

I came to this location looking for a storage and Lori was very professional and helpful in getting me the right storage and helping me save money. Thank you Lori. Highly recommend this location.

Miss Anne is wonderful! Absolutely the storage guru! She answered all of my questions and was so helpful through my whole public storage experience! I deff recommend!! Thank again miss Anne!

Awesome team and service

Grasias por tu ayuda Aaron

Lori is amazing Always helps when I need it. Thank you again!!!

Anne was awesome great service I recommend this storage place

Aaron was very nice and professional . happy with everything

Good, secure storage.

Thank you Aaron for being helpful!

OMG I'm still a happy customer at public storage. Lori has been so good at calling me to make sure my payments are on time, and the cleanliness of the place is amazing. I couldn't ask for a better storage place. There is always plenty of parking and I love that they email my receipt. I would recommend this place to all my friends and family.

Fast, effiecient, thorough service

I've been storing here for almost 5 years. Lori is the best, always willing to help. Definitely would recommend if you need storage to come see Lori

Laura is so helpful and so knowledgable i wanted to let you guys know what an asset you have. And kudos to the hiring staff.- Unit 285 Eddie Chavarria.

Lori she was very nice and detail answered all question she did a great job very nice lady i would came back again an tell others.

Lori, great service at this location every visit.

The manager on-site was able to help me with moving supplies, and easy to get in my unit. Well lit area, and when I lost my keys, was able to get me a new lock and key in a short time.

Clean and good prices

Lori was Very nice and helpful

This place has excellent customer service. Their employee went over and beyond to make sure i recieved a storage even though it was closing time. Everything was very clean and neat

I called to get pricing and availability on a unit and spoke with Kevin. I asked for the information several times and was only asked additional questions all of which I answered. When I finally asked if a unit or pricing was not available, Kevin asked if I l was okay. I explained that I was getting frustrated that I had asked several times for infotmatuon which I was not given any information. He proceded to say well you seem upset! Seriously! Truly, horribly customer service!

Excellent service, very helpful.. Laura b answer all my questions and she helped me to find the right place. Thank you Laura b.

Thanks Laura B. for be so kind and helpful.

Public Storage is a very nice and clean facility. Ms. Laura B. guided us through the process in a very professional manner. She gave us a tour of the facility and instructed us properly on how everything worked. She is very nice and easy to talk to.

Lori is great, always been great help!

Very good service Lori was great

Lori is amazing!!!! So glad she is back!

Lori was most helpful and knowledgeable.

Very helpful service! With the help of Laura we made a reservation and decided on purchasing a locker with Public Storage today.

Laura B. She has been very helpful in answering questions and knowledgeable , very professional and friendly I would.give her more stars if there were more.. She is a great asset to Public Storage since I have a storage here for over 2yrs she is.one person that stands out of the rest employees I have met..👍

Laura B. was awesome. In spite of a new system update that had every thing working at a snails pace she worked through it, made calls and got my contract completed. A real trooper! I'll be back when necessary for another unit.

Great service! Great place I am a returning customer. Glad to see Krystle again she was great

Nice storage but the floor on the second floor is ridiculous, I feel like I'll go threw the dang floor.

Great customer service! Thanks Laura B.

Laura B. helped us sign a contract with your Company. She was friendly, professional, knowledgable and thorough. She made our experience with renting a storage space pleasant with no worry as my Aunt Sharon Smith is moving from Los Angeles to Riverside which has been stressfull for her and she wanted you to know she really appreciated Laura and is looking forward to doing business with her again. Thank you

Property manager Krystle was very pleasant and extremely patient while we chose our storage needs..knowledgeable and very friendly. .the storage unit itself is absolutely perfect for us and very convenient to load our personal property into...very highly recommended!

I love this place because of the excilent property mananger Krystle . She has great people skills .

David was very helpful. Went above and beyond to help me send my company move right in.

Crystal, the manager in this office really makes me feel like I am a very important customer and I appreciate that a Lot. The price of rent is very reasonable and the place is clean and safe. I will recommend this place to all people I know who will need one. Thank you Public STorage in Hole, Riverside Ca.

I've been using this place for over a year now. Everything you would want in a storage place. Nothing but great service and reliable customer service.

Krystle provided excellent service!! She was so kind and was able to get me a storage unit as soon as I needed it!! Definitely recommend coming here!!!

Rented here for exactly two months and 99% of the time I called nobody picked up. I got the special for the first month $1 and the only time they answered the phone (after many attempts) I talked to a lady who said she was the manager and asked her when I needed to get my fridge out because I didn't want to pay another month or any extra fees and she told me as long as the space is empty by the end of the business day of the 9th I would b fine because on the 10th my teo months would start. So I went to empty the space on the 9th (office was closed and I had to call the 1800 # and then the employee showed up) well he charged me the days 1-9 plus the monthly insurance. I explained I spoke to the lady and she said as long as I moved by the 9th there were no extra charges but he said "that's weird, I'm pretty sure it was a misunderstanding but u have to pay" I end up paying thirty something for the "extra" days. They should give the right information when someone calls because people using public storage are ppl who either had an emergency (like myself) or are trying to hold on to their stuff and they should be more considered when giving "information" about days charged etc and answer the phone!

Krystal is s storage expert

Marcelino hizo muy buen trabajo..maybe atento explico muy bien

Marc and crystal are on pointe

Krystle/Marc have been a great help

Mark is the man

I have been here for a while now and I must say Krystle always is happy to help anyone. She does whatever she can do to help make sure that all her customers are happy. If she isnt in the office she is on the property cleaning. Thank you for all you do. She really is a great worker.

Marc was awesome helped me get a great storage thank you!

This storage place is awesome because of Krystle is a very pleasant person she ,cares about her clients, takes the time to answer your questions and very helpful. Been at this location for six years and now enjoy going into this location just to talk to her.

Im very happy with this facility krystle is always eager to help. like the security and easy to get to location. just met marc with a c lol but he was a big help especially with the elevator and with a very good attitude .

Krystle and Marc have been fantastic when it came to helping me with my storage needs. And Krystle has also let me know about possible positions with Public Storage. I'm quite happy and would recommend P.S. to anyone else that should need so.

Krystal's and Mark customer service or second to none I've had nothing but good experiences at Public Storage

Today I came in to see about getting a parking space. The young lady in the office name Krystal really gave me the info I needed. Although she did not have what I needed at the time. She still took me to the parking spaces and said that she would have one real soon. She did mention that I could put my car in an enclosed storage and when the parking space came available I could transfer. She showed me a 10x20 (I believe that was the size) it was a little out of my price range. We went back to the office and she offered to look around to see if another location had parking. They did but it was further then I wanted to go because hole is just two streets over. If you want excellent service, a caring person, and someone who will let you know every detail of the process this is where I recommend going. She also put me on the waiting list for the space and will call when it is open. Looking forward to doing business with you guys soon.

Awesome service and the Rep was amazing. Shout out 2 Marcelino

There services are quick very helpful with all my questions and concern by your side along the way makes you feel welcomed at public storage,Thanks public storage and staff

Bill and Marc was quite thorough and efficient . It was a pleasure meeting them!

Krystle was great! She called me after I made a reservation within 3 minutes. She was very friendly over the phone. When I arrived she went over every detail with me. She explained the insurance, box bundle deals and details of my contract. She showed me my unit, and assisted me with buying boxes. And I got a great deal! She readily answered all of my questions. She was very warm and friendly, but also very professional. You can tell this girl takes pride in her work and has a great work ethic. Office and property grounds were very clean. Moving is stressful enough as it is but she put my mind at ease, and made the storage part of moving so much less stressful. Krystle is just a doll and I hope Public Storage recognizes what a great employee she is. Thank you so much for making my moving day so much easier Krystle!

Extremely helpful, informative and friendly service

Ashely was wonderful her information was very helpful public storage is great.

Oh my god, I came on Friday to rent a storage space and dealt with a person Katie and when I came back to put my things in storage, things were all wrong! First, she gave me the wrong size storage space and I needed a space that would whole 2 bedrooms of furniture, which I did ask for a 10x20 and she said there were none available inwhich I found out there were three. Second, she told me she was new and did not know how to open the lift because nobody showed her how to use the lift and she is still learning. But today, the day of my move, I found out the lift was broke and could not be use and she never told me there were other lifts on the premises. Thank god for Ashley! She was able to get me into a 10x20 quickly, as I had three trailers pull into the gate to unload my apartment contents. She was extremely professional when I was on the verge of tears based on what Katie had set up and she was very upbeat and had a can do attitude. Needless to say, everything worked out the way she said it would and I was able to un load my stuff into that space and leave with the satisfaction that my property is in good hands with Ashley. You guys need to hire more people like Ashley and I will be referring friends and neighbors based on my experience with Ashley today.

5 stars to Marcelino. Thank you for your great customer service.

An easy 10 stars! Never rented a storage unit before but my man Marc had my back. He sat there and ran all the numbers showing me everything. Customer satisfaction was his main concern. Dude's the friendliest guy you will ever meet. I recommend this location to everyone. They are honest and upfront.

Good service

Ashley was so helpful and gave me great advice for how to properly store your belongings. She knows her storage policies and procedures. Ashley was a the kindest customer service agent I have come to be serviced by.

Ashley at the public storage unit was so helpful. She helped me with all the stuff I needed in order to get my unit all set up with my stuff. Thank you so much !

Ashley was great! Very helpful and kind!

I would have given more stars if I could. I have never rented a storage unit in my life. So, I didn't know what to expect. Lori was AMAZING. Within a few minutes, I felt so comfortable with her. She was so friendly and helpful. I could also tell she was very organized and took pride in the appearance of the facility. I would definitely recommend this facility to anyone who needed storage, that is as long as Lori is always there.

Marc was awsome. Helped me with everything I needed. Was fast and friendly. Very patient when I had to keep running after my son. Thank you so much for your help today.

Great customer service from Marc. Would recommend this facility to anyone in the Riverside are.

Marcielino at the Hole location was first in customer satisfaction. He was kind, courteous and efficient. I would like to see everyone follow his prime example. Kudos and many thanks for the great service.

Love it, Lori is always very courteous and helpful. Alway in and out fast, even though she has lots of customers. Very pleasant

Lori is great with her customers. She is always willing to help and goes above and beyond

Ms, lori has been great ,

The customer service at this location is great. Lori is always willing to help and go above and beyind

El servio es muy bueno y son muy atentos a tus necesidades. Difinitivamen los recomiendo. .

Lori is amazing. Always so helpful and personable.

Lori was so nice and helpful . She made us easy. thanks .

we dont like like one of the workers there because she is mean to the customer specially when u asked some questions to her and then she will tell you that i dont want to talk to you... and hang up the phone on you.. thats not a good attitude.. they shouldnt tolerate that kind of attitude like... they shoud not keep that employee like that at this kind of business..

Great!!!! LORI MADE THIS PROCESS VERY SMOOTH AND WAS ABLE TO BREAK IT ALL DOWN. THANKS LORI AT PUBLIC STORAGE 😎😎😎👍

Marc and Lori were so nice and very helpful...they made it so easy to rent a unit thank u marc and lori

Great service by Lori. Answered all my questions, took time to show me the unit and the facility!

Rachel was awesome! she was very friendly and very helpful.

Rachel and Lori were very helpful and do excellent work.

I would like to just leave a review and let other people now that Public Storage here it has excellent customer service Lori and Rachel are very very nice I always get really good customer service I met with a smile and thank you welcome and see next time I get courtesy phone calls for my late payment and there are just very very appreciative of public storage

The best customer service I've had in a while. Lori and Rachel will take good care of you. 👍🏻👍🏻👍🏻👍🏻👍🏻

The property is always clean and well maintained. The access gate and keypads work well and the freight elevators are easy to use. My units have been both upstairs inside and drive up and they have always been clean and easy to access. I feel very secure keeping my storage items with this Public Storage location. Lori and Rachel are very friendly and knowledgeable. They have both gone out of their way to work with my scheduling needs. Great customer service, great location, I highly recommend this branch of Public Storage!

Rachel was awesome!!! In the stress of moving. She made my life soon much easier. . Thank you Rachel!!!

I have found the facility to be: Clean Convenient Efficient I have found Lori and the rest of the staff to be: Kind Professional Real All in all, the combination is very appealing.

If it wasnt for Lori, I would have gone to another storage place. Lori is always there for the customers, shes always polite and respectful. All in all Public Storage could find any one better as a Manager

Lori has been an amazing organized, thoughtful, and caring woman. She has a warm smile and greets everyone equal an fair. she also not only helps get you a storage but, when your having trouble with you car she comes and helps like the caring person she is. The office is very neat clean an organized. she's on a business level! Every month for the past 4 years she calls and reminds me to pay my storage. thank god cause I have horrible memory. so thank you Lori for all your generosity and welcoming smiles! (': <3

Great customer service. Thank you for taking pride in your job- lacey (manager)

Have been using Public Storage in Riverside since 2012. Very clean facility! Nice area! Lori is a pleasure to talk with and always helps my mother and I with questions.

My move in experience was awesome lori was really helpful. ..

rachel & Lori where/are very informative and very very helpful I will be sure to come back if and when I need a storage again.

Lori is awesome she is very helpful

Very professional staff. Lori is always helpful and answers all my questions. Very clean maintained facility with very good rates.

Alyssia was extremely helpful and knowledgeable

Came in and made my payment with Alyscia and she gave great customer service. It's been good here.

Place was nice and lori was super nice

Lori is very helpful

My experience was awesome lori was a big help and michelle was great as well

the customer service at this location is awesome. lori is always willing to help

Lori, your property manager here at the riverside public storage, I just love her. She is an excellent manager, very helpful and courteous, always willing to help with your needs and concerns. Thanks Lori for being there!

Lori at Public Storage was phenomenal never had any issues its the best place to rent my suggestion rent from public storage

I have had wonderful experience with Public Storage on Hole Ave Riverside Lori & Rachel have great customer service when it comes to their renters and to the public. When I have any questions their always happy to help.

I've rented storage facilities a number of times and have never received the customer service and knowledge as I have from Lori. Talk about service with a Smile! I'd recommend anyone in need of storage to this location!

Lori and Rachel were extremely helpful and made me feel very confident in my storage decision! They are an asset to Public Storage!

Lori & Rachel!!" What perfect Jewels!! Very Professional & Courtesy!! Willing to help me in anyway, I truly Appreciate them. They are what all Companies need to represent them!!! Keep up tha Good Work Ladiez!!! :-)

Lori was extremely nice and informative. Answered all questions. Great customer service!!!

Rachel offered excellent service. She was courteous and efficient. I definitely would recommend this location.

Very professional. The customer service is far better than I would have ever expected! Would highly recommend this business and location.

Rachel was great help!

Lori and rachel are great! They are helpful and informative. Come store with them!

Its always good to conduct business with someone who has the ability to move through the process of acclimating the customer to the business at hand and simultaneously engaging in non-related conversation. Lori is that person. She did a great job and is the kind of manager one would look forward to working with for as long as they have something stored in the facility.

Pedro was very helpfull

I just wanna thank the Public Storage employees Lori and Rachel for such exellent service they have provided Thank you and again keep up the good work

Wonderful place to use, always clean, an there is a restroom.love it.the manager Lori is awesome.

Great experience here with Rachel, such a nice girl and that smile goes a long way!

I really enjoy coming the distance just for Lori to take my payment I have a storage unit somewhere else..she really has to the time to help me get my storage situation under control..she does a great job ...just love her smile..

Very satisfied experience Lori was and always has been a great help and she always provides me with the information and help I need

Alyscia is very kind, friendly and helpful. she helped me and my dad find exactly what we were looking for. We're very thankful.

Lori is an outstanding person who has taking care of my account from the beginning. She has always kept me informed when I was approaching late charges she also did everything within her powers to help me not pay late charges. She goes over and beyond the call of duty and with that I recommend others to come in rent from her.

Lori the manager was very kind and very helpful..I know I will come to rerent from her again.

Lori gives excellent service with a smile and very friendly

Came to make a payment and the girl in the office sofia was very nice and friendly. Greeted my at door. Great customer service. ..

Best service and very good price. Explained everything I want to know very well.