Public Storage Self-Storage Units at 7500 Whitsett Ave, North Hollywood, CA

Ian provided some of the best customer service I've ever had. He walked me to the unit and inspected it with me. Went over every single detail and answered all my questions. Definitely glad I'm renting here

Great service and very helpful explaining everything. Even have me time to put my stuff the same day close to closing time. Recommend it best place

Had an amazing experience, I worked with Ian at the front desk and he was super polite and helpful.

Rafik was very helpful! Good experience.

Rafik was excellent with expediting the sign-in process. Everything was explained comprehensively and precisely. 10/10. Looking forward to a solid stay at this facility!

Ian at public storage in north Hollywood was fantastic. Happy to assist in anyway possible and was very informative about any questions I asked. Give the man a raise!! Thanks ian

My experience was 10 stars. Rafik was such a huge help to me today getting my belongings moved in last minute. He was kind, efficient and explained the payment plan and services. I can't even explain how much stress it took off of me to be helped so quickly and kindly. I will only use this location for storage because of how kind and helpful he is.

Rafik was great! Very helpful!

Fácil si the beat on his han thank you

Since Day one… January 2020 Ian was a God send.. he is one of those rare people who truly cares. Public storage should be commended for caring enough to hire such an empathic and professional individual. As a result of my positive experience my son also has storage there and I recommend that location to anyone seeking a wonderful, clean and safe facility. Thank you again

Rafik was very helpful and friendly in getting a unit that works for what I needed on short notice. He explained things thoroughly, cracked some jokes, and made sure I got a great price in the $1 for the first month deal. Highly recommend

Current manger Ian was very polite and very helpful on finding me the right storage at the right price!

I absolutely love this location . Public storage is always a brand I love and trust . Ian was absolutely amazing as well . Checked in on us periodically before renting the space , super sweet on the phone and when we got there , was amazing at making the appointment to rent quick and easy , and made the whole experience so easy and actually fun . Easy access to storage spaces and well lit and ventilated . I highly recommend public storage to anyone looking for a trusted place to store your belongings . Thank you Ian for making this experience a good one .

Rafik good guy had me in and out asap and made everything easy and fast also helped me with my app program and made it easy to access my new storage

Rafik was very helpful and efficient with helping me get my storage. Great place for businesses to store their items. Safe location

La srt. LORENA me atendió y fue muy amable y yo feliz. Lo importante q habla español. Gracias por el buen servicio q me diste.

Ian was really helpful! Great customer service

Rafik was very helpful and made it easy for me in the process. Also gave me a little discount

Rafik is very nice person!

Rafik thank you so much for ur help I would recommend with other people and family!!!

Rafik is the man! Helped us out, great vibes

Rafik is amazing. Excellent customer service, and very knowledgeable! Walked us through the process, was fast, and efficient! What a gentleman!!

Rafik. Super nice and easy process.

Rafik gave me the best customer service.

Rafik was a wonder host and helped me with all my needs in a short period !! Thank you rafik

Ian was great help answered all my questions and made the rental of the unit very easy to get

Como puedo ver los presios?

Rafik was very nice and helpful! I got my storage unit within 20 mins. Great service and friendly.

Rafik great costumer service !!

Rafik has been extremely helpful and knowledgeable!

Rafik provided the best service!! I highly recommend him when getting your unit

Had a good experience at this location. Rafik took us to look at several units and helped us get a great deal on our unit. Great customer service. Highly suggest this location

Thank you for the help Ian! I have never felt so secured. This place feels Fort Knox.

Rafik He is an excellent.

Rafik was very helpful

I have made the right decision, Ian was able to go through details and helped me open an account less than an hour. He's explained all the policy, insurance and show me around. Thank you, Ian

Ian was a delight to work with! I had to reschedule my move in a few times and he was so helpful with getting everything set up for me! He made sure my unit was a good size for what I needed and also made the move in process a breeze! Happy to have him as our on site manager!

Rafik very nice and polite person

Rafik

Rafik was very helpful.

All I’d like to say is A huge thank you to Ian for always being helpful and extremely informative. The storage lot is always well kept. The layout is simple and clean. I appreciate all the work that’s being put into this place :) thank you Ian!

Rafik is very helpful, effective, and clear! He is willing to put in extra effort to accommodate your needs and is happy to answer any questions you have with all the necessary details. Thank you, Rafik!

Rafik was really good service

Ian deserves a thousand stars! Super helpful, super informative. Layed out all the important policies and options upfront, and even brought me water! Thanks Ian. Your highly appreciated.

Thanks Ian for helping me out and explaining all the details and being very helpful.

Ian was very informative!

Thank you IAN!!! Super kind and helpful.

Excellent and informative,service

Ian was very helpful and explained everything well. He guided me through each step of the process and provided me things I needed that were helpful.

Ian was super helpful and informative. Thanks Ian!

He was super helpfull Giving me the low down. Really appreciate the call before the appointment. Super friendly! Thanks for the help Ian..

Every time I come the door is locked and there is a sign posted saying the time they should return , I been waiting for over 20 minutes, the sign says they should be back at 10:45 but its already 11:50 and still locked, TERRIBLE SERVICE !!

Ian was very helpful and they are a nice staff at this location. Quiet and never busy. Much more reasonably priced than other locations. He was able to pinpoint the type of storage that I needed. You do need to purchase insurance for the storage and if your personal car insurance or other insurance is cheaper they will also accept that.

how much does a room cost?

Jose the district manager was incredibly helpful! I was having an issue with making my payment on time and he reassured me that public storage isn’t in the business of auctioning people’s belongings. He was highly empathic and attentive to me and what needed to be done. Thank you again for the great experience!!!

Ian was very helpful and friendly. He made the renting process quick and easy. I definitely recommend this place, Ask for Ian! (:

👍👍👍👍👍

Called for assistance big thank you to jazmin for your help you where very helpful and polite!!! :)

Love this place. My sister rents here and she stores a lot of my stuff in her unit. They got her a good deal on the locker. Property is clean and well maintained. Ean is always good about helping and answering our questions.

Ian answered all my questions and was a rockstar helping me get everything set up.

Update: Ian called today and apologized for inconvenience. He resolved issue. We arrived 10 minutes before closing time and couldn't get access to building-they closed at 5pm (THE GATE LET US IN-ON PROPERTY). The building was locked BEFORE 5pm. In an attempt to reach on-site office, contact number (listed on Google) directed us to corporate call center, when there was a person working the front desk-we called BEFORE closing. We only called because our storage is so far from office. When we drove up to the office after wasting time on phone, he was gone, of course. *If closing is 5pm and you can access property before 5pm, the buildings should be open as well. Gate and doors should close at same time. There should be an on site office number posted on all buildings, just in case there are problems like the one we had.

Great customer service, Ian was very informative and helpful.

Nathan was very nice and helpful explaining everything to me. The property is very nice and clean. I would definitely recommend storing your belongings here.

Rafik was amazing! A very nice and helpful Highly recommended

First time renting a storage unit and Ian at the front desk was a GREAT help! See you soon dude!

I appreciate all u guys help special jasmine thank for ur time n helping me out much love tonu guys keep up the good work!!!!;)

Ian was very helpful!

Great customer service!!!!

Easy sign up, and units are all very accessible. Ian was super friendly and helpful.

Great service from Ian and Rafik.

Great location!! Manager Nathan and jasmine have been of great help very kind and generous. Definitely will recommend public storage if you want to store your belongings

Rafik was incredibly helpful and informative. He took me through the process step by step and made the process easy, efficient, and understandable. Yay Rafik!

Great service!

Units were clean area was clean temp well controlled. The issue was the ramps for loading cars were too high the ramps did not go all the way to the ground they were made high for loading trucks but not going to ground to load cars

I love this place the gentleman at the front desk was very helpful thank you for helping me during these tough times thank you again for getting me the best deals

Friendly staff!

Ian was great! He was super thorough during my check in and leading up to my move-in, he made sure to check in and let me know what I needed. I feel very comfortable knowing my items are at this location because of the service I received.

Is any 10x 30 storage available?

Really nice staff highly recommend

Amazing service!

I had an amazing experience here and the employee name Gerry was very helpful and knowledgeable. I will most definitely return to this location for the excellent service and clean environment. I will also recommend to family and friends so they may get that experience I’ve received here as well. Thank you Gerry your job is lucky to have you there.

Always friendly and welcoming attitude

Vanessa was great she cheerful and happy and makes my experience great when coming to the facility. Thanks for good customer service.

I was needing a storage unit while I was figuring out a living situation, and this place was great! Ian was so amazing and accommodating to what I needed, I seriously could not have had a better experience!

With all that this country is going through, Public Storage is raising rates. SMH

The staff was very helpful and accommodating. They helped transfer my account from one Public Storage facility to this new one. They were patient as I checked out various size spaces and answered all my questions in a friendly and cheerful way. Happy I made the move.

One of the worst and unhonest company

Helpful staff! Got a great deal! Will recommend this location

The old man with white hair refused to give me information about my own unit! Saying that he didn't rent me the storage and that the person who rented me will be there tomorrow... he didn't want to answer my question actually he wasn't even listening! Terrible attitude... so disappointed

Went to rent a storage and Ian at the front desk made an awesome experience out of the whole thing. Extremely helpful and just nice guy. Also very informative. Thank you!

We went in for just information but could not leave without getting a space because Ian at the front desk was soo amazing and helpful that we just got the space... so if u want service and great rates talk to Ian, he is the man...

A great place to store one's property. The manager Joel is amiable and extremely knowledgeable about anything regarding the facility. The entire staff is wonderful. It's also conveniently located off of the 170 freeway!

Very expensive.

I went to this facility and received a great walk through from Ian. He was very informative and very helpful with the whole process. THANKS IAN!

I got my storage quick and all my questions answered fast and efficient from IAN. Professional attitude and made me feel welcomed

Ian was very helpful and knowledgeable about the property! I will definitely be keeping my business with Public Storage.

Rafik was helpful and got me this unit without any issues. Highly recommend

Thank you again Ian! I came a few days ago and spoke with an older gentleman who showed us a unit and went over the process with us but we didn’t understand entirely. Today Ian showed us a different unit and went over the process and explained it so well! We left with all our questions answered and we never had to ask them because Ian didn’t miss a thing. We tried to go to a few other storages but left all in doubt. We left today after finally getting a unit we were comfortable with. Thank you Ian we appreciated your time & thoroughness.

Ian went above and beyond for us! Answered all of our questions days in advance and was very patient throughout each phone call. When we arrived he took care of every detail. Also a very reasonable price and convenient location and set uo. Highly recommend!

I had a dilemma getting my stuffed picked up and shipped to the east coast without me being there. Stressed me out!! But Zach came to the rescue!! He went above and beyond to help me, I am just not used to that with customer service. Forgive me but I always expect the minimal. He really made my day, and helped me accomplish my mission. Not to mention what a great facility this is--clean, convenient location, secure, and considerate. Excellent above and beyond service. A

Gave us a deal, they were nice, and gave us a ride to our locker :) thanks Ian and Rafie

I had a wonderful experience with this Public Storage location (where I had a storage unit for over 5 years). My unit was safe, and I am extremely happy with the service that Rafik gave me.

Love you guys great service Ean

Super great experience! I moved from the location on Oxnard St. because it’s closer to my home. Thank you Ian, I never knew how great storage could be.

Ian was awesome!!

Ian is great, great customer service, vey helpful!

Only just signed up but so far seems like it’s gonna be a good place. Ian was slammed today with new people and he still was super nice and hustling to get everything done. I respect that.

That Ian guy was really helpful!!

Very helpful staff and some decent promotions. Ian helped us along with Shawn made sure we had just what we needed. Definitly recommend it

ian is very helpful and was able to get my mom into a unit quick and easy and he was very friendly as well I recommend the place it’s nice and the prices are better than some of the other places and staff is nice

They were very informative and helpful my aunt's love their professionalism.

Ian was amazing! He was very helpful and informative; he made sure that we got the right storage locker to fit our needs. He has incredible customer service and he was very kind to us during the process of renting a locker (when we see him he is still very kind/helpful).

I'm moving to the Los Angeles area this summer and have to downsize, and will need a storage unit for most of my furniture. I called and spoke to Ian, and he was the most helpful staff member I could imagine. He helped me price out the right unit that I'll need for my things, and was the most knowledgeable and helpful out of all the places that I called.

Prices are too high but Ian the guy at the counter has been great everytime I come. Great energy and takes pride in his job!

IAN is Super #DOPE | Got me hooked with my Storage Joint with a Discount even, yo No FRILLz Cut n Dry, daz My Guy 💯 Excellent Service! It's a storage facility SON. #👌

great place nice staff

Ian is very patient. I was late but he was very kind to take the time to explain anything and everything i needed to know. Thank you Ian for your patience and being so kind. I am so thankful..

Very satisfied with the service and very friendly manager Ian

Ian was a blessing and was super helpful in setting up a storage unit for me!

Ian was incredibly friendly and helpful! I was getting a storage unit for the first time and Ian took the time to run down everything from prices to policy. He provided helpful tips and addressed questions I didnt even know I should be asking. Would highly recommend working with this company and Ian in particular.

Ian was awesome! So nice, helpful, and made my storing experience go as smooth as possible!

ian was very precise and pleasant

Ian was super helpful and really helped me find what I exactly needed for my things. I was so surprised I was able to get in and out in such a timely manner. Thanks again, Ian:)

Never would've thought that renting a unit at a storage facility would turn into an amazing experience. Ian helped me throughout the whole process and answered every question I had. He even offered tips and shared some common questions that other tenants asked. Ian was transparent with all the fees that entail/could entail when reviewing the contract by ensuring I understood before proceeding to the next step. I highly recommend renting at this location

Much thanks to Ian for the fast, yet thorough, customer service. From the moment I stepped into the door I was greeted with an impeccable personality, quality conversational skills, and immediate knowledge on the request space available. You would be hard press to find such quality customer service elsewhere. Well lit uncovered parking and clean grounds. Thank you Ian for getting me in, out, and set up with a storage space that fit my needs. It's people like Ian who help spread a good image for any company that get a chance to have them. Highly recommend storing with this location.

None of the units are they says they claim No handicap entrance No working bathroom And gate is closed when the office is closed

Are you open on the weekends? If so, what are the hours?

Main guy is very helpful. The name is “Ian”. The storage is clean and very safe and the price is reasonable.

Good experience for first storage, reasonable prices, great customer service from Ian

Ian, THE most accommodating, friendly and very well knowledgeable of his position and the storage history was amazing and gave me that very good feeling that the company takes care of their valued customer/s. He has done an extra mile of what I believe of his duties and responsibilities in dealing with a prospective clientele. On first day to store my things even with all people that he has to attend to, he still has that energetic looks and not let me wait long to open the storage unit. Keep it up Ian!!

Natalie provided great service she went above and beyond to provide great customer service

Writing a well-deserved review to Public Storage at 7500 Whitsett because the service was not only professional & efficient, but the gentleman that helped us was super pleasant & we are so glad that he will be helping us with our future needs as we stay at this storage spot. So thank you once again for incredible service and for being so delightful in the process. We need more of that today! Thanks again. See you in a little bit. :) :) :) :) :) 5 smiles!!!

Came today to get a storage space and Ian, at the front desk was extremely nice to my family and I and told us everything we needed to know. Great guy who deserves a raise. Great guy !

Ian is great - very helpful, happy attitude, fully knowledgable and made my temporary experience very good. Excellent value and easy access to my unit. One problem, they were slow to fix one of the two exit doors, despite repeated requests by multiple users. This is a fire hazard!!! Not only was it inconvenient, it is dangerous to not have two separate exits. Ian was fully aware of this and said management was fully aware. I decided to mention this on this review to get the manager moving in the right direction! I hope its already done since this was a month ago since I moved out. They also recently remodeled the bathroom, for which I am grateful. It looks great! Overall, I'd rent here again if needed.

Natalie provided great customer service. Property is nice and clean. I reserved a small unit and realized I needed a larger small she helped me get a larger space with a good deal everything fit perfect

can i access my storage unit after office hours?

Made a reservation, spoke to THREE different people about this reservation. I call today to change the time to 1pm, and whatdya know, Some kid named Erik reports 'His boss doesn't allow those types of campers.' Amateurs. Corporate office reports they cannot control their property managers. I will make SURE none of my friends or family EVER use this company again. Particularly THIS facility.

Great service, fast, paperless, reasonable prices! Highly recommended.

Went and purchased a storage unit yesterday. Rafik was kind, easy, and fast. I had never rented a storage unit before and he made it flow very smoothly. Thank you Rafikk for your service!

So far, I am extremely happy with this property. Ian was a great help with move-in and getting me everything I needed and/or wanted before I moved my things in as well as during my move-in! Love all of the cameras and the lock checks once a day - makes me feel very secure in the safety of my belongings. Thanks, Ian!

Very nice and well-run establishment. Ian, the on-site manager, is great and will go out of his way to get you what you need. This location has reasonable prices compared to other locations in the area.

Awesome service from Ian ,,,

Good customer service. Attendants are very helpful and polite. recommended

Natalie and Ian are really helpful aways there to answer my questio, great customer service

I was very impressed with this Public Storage location. While I didn't end up renting here because I found out later that day i am moving to Fresno, the staff was extremely helpful. The man behind the counter (Ian? Ewan?) was congenial and answered the questions i had and a few more i should have known to ask but didn't. If I had any areas to improve I would say get that guy behind the desk some backup! He had to wait on three different customers and answer phone calls when i came in.

Got the best service from Ian! He's awesome! Walked in with questions and he answered every one of them, showed me the property, set me up with a unit, and I was in and out of there in record time. The property is secure, clean and safe.

Employee Ian gave us excellent service went out of his way to help us also made the process easy "A keeper" location is at 7500 Whitsett in North Hollywood. Thank you Ian

I don’t really write reviews but after receiving great customer service from Natalie I was compelled to express my gratitude to her! You don’t see this level of service anymore. Natalie is a great person who gets what service is all about. Thanks so much!!!!

Mr. Rafik should be awarded of his excellence

Great place is great very knowledgeable staff

Ian was extremely helpful and friendly. Made my experience very smooth and easy. Thanks Ian!

Ian was very helpful and answered any question we had.

Visit was fast and simple, registration was easy, employees and property manager Ian was friendly and had good service

Ian got me set up up with my unit smooth & quickly!

Some of the best, and friendliest customer service I have ever gotten. I went to this location with an armful of questions and very specific needs (which I won't get into here). The rep there (I think it was "Ian"?) was very patient with me, answered my million questions, AND, even though I'm sure he had lots of other things to do, took me on a tour of the property and showed me the different sized units. While at the end of the day I did not get a unit at this location for my very specific thing, this will be the first place I go when I have regular storage needs, and the first place I'll recommend to anyone one in the area. I do wish that the grounds were little better maintained; potholes and general griminess in some areas, there should be more and brighter lighting. I think the place could use a bit of a make-over.

Easy to find and easy to access. The customer service was prompt, friendly, and knowledgeable. Any questions I had or help I needed with my unit were promptly answered. The rates are affordable and the property is clean and well kept.

Thank you Ian for being so helpful & making this process quick & painless. Great customer service!

Ian was very helpful!

Great service by Ian.... convenient and secure.

They lie with the promotion of $1.00 dollar first month,and the final price you pay that day is $60 dollars,that's sucks.next time don't lie and waste time with new customers.no more public storage.

Just rented a couple of storage units and Ian went out of his way to accommodate us. Great location and great customer service. Loved the ride with Ian on the golf cart :)

Just moved into a unit at this location. Ian is very helpful and friendly! I would definitely recommend to others!

Shawn and Cindy are amazing! I recommend them. So helpful.

Ian was absolutely the BEST! I just moved to the city, needed something quick and inexpensive. He was kind and helped me to get in and out. He explained everything and made the process super smooth.

Got great and helpful service. Ian was great at answering all our questions.

There is a guy named Ian that was a real great help. He helped me search and get the unit hat best suited my needs. He's a cheerful type guy thanks man I truly appreciate ur help. This was my first time renting a unit and I made it feel like a breeze.

After a long journey from NYC to LA, Ian made the final step of storing my possessions a true pleasure. He was very helpful, professional, and attentive to my needs. Above all, I could tell he was not just some guy behind the counter. That made the tedious chore into a nice ending to a long odyssey.

I can't thank enough Public Storage for having such great customer service at this property. Thanks Angel :)

Ian has always been professional, helpful & knowledgeable. He delivers an outstanding customer service. It's a pleasure to deal with this gentleman.

BEWARE OF THIS LOCATION!!! THEY AUCTIONED OFF OUR ENTIRE UNIT!!!! This place is UNETHICAL!!! Over a year ago my ex-husband and I rented TWO storage units from this location. We vacated ONE unit Feb 4th 2017 and the other one (with all of my/our stuff in it) was AUCTIONED OFF by the management/owners without us knowing about it!! We recently visited the unit to find all of our possessions GONE and another persons stuff in the unit!! Management has "turned over" twice since February 2017, paperwork has gone "missing" and we are left DEVASTATED. They take ZERO RESPONSIBILITY. We are most devastated by the photos and memories that are now out there somewhere possibly in the trash. My ex-husbands photos of him and his deceased father were the most precious. Needless to say we had hundreds of thousands of dollars of artwork and important lifetime collectibles, memories, are all gone! Management mixed up Paperwork which caused them for some reason to believe BOTH units were vacated when we only vacated ONE!!! Since the second unit was listed as "vacated" (although it wasn't) they decided to AUCTION ALL OF OUR POSESSIINS OFF. They told us that it's POLICY to leave ONLY ONE PHONE MESSAGE "WITHOUT ANY NECESSARY DETAILS OR WARNING" regarding the unit. So basically they say they called me in March anf left a voice mail asking me to call them back. THEY said it's against policy to leave DETAILS!!!! They also didn't send an email, or a letter or anything!!! It's "not policy!" to send an email or letter or call more than once!! A few days later since they didn't hear back in time they auctioned off all of our possessions!!! WE DIDN'T EVEN GET AN EMAIL. ONLY ONE OF US WAS CALLED ONCE, no letter, nothing. When we found out they said that management has turned over twice, therefore there was no paperwork to be found and there's nothing they can do. When I vacated one of the units, I walked the management over to the unit to actually show show him exactly which unit we vacated!!! And they still auctioned off the other one!!! Since then I've heard that this place make a lot of money!! So they legally do as little as possible to look out for and take care of their clients. It's a business for them to auction off these units. I guess they feel that leaving one voicemail without any details is a sufficient enough effort on their part to let a client know they are auctioning off their life belongings. NO EMAIL, NO LETTER, ONLY ONE VOICE MAIL, which I can't find and they say they left. (Is that sufficient in a world where people barely listen to voice mails anymore?). We are forever heartbroken and devastated. PLEASE USE A DIFFERENT COMPANY OR AT LEAST A DIFFERENT LOCATION!! And double triple check your paperwork!! And in top of it, I vacated ONE of the two units on Feb 4th yet they still charged me the full month of February saying that because I paid by credit card and recurring billing, they can't refund that month. I paid for an additional month I wasn't even using. I'm leaving my website info so you can see I am a reliable person. I have been on TV for many years and I am very aware of my reputation. This needed to be made aware of so others don't make the same mistake we did by trusting our possessions were safe. Tanya Memme Tanyamemme,com

Great customer service

Ian was super helpful and nice

This past summer, I had to use storage for the first time, and Ian was super helpful assuaging any possible fears that I had. He walked me through the different units, asked specific questions about my needs for the months that I would be storing, and he was able to not only recommend exactly what I needed, but also take an enormous amount of stress off of my shoulders.

The staff personal Natiele was super helpful and made sure I understand everything when it came to making an account with them. Also the location is in a place.

I Really appreciate Ian at this location making a stressful situation a pleasant experience. I was under pressure to find something fast and reasonable. I received a unit for a he eat price and actually cheaper than my original reservation. So I've called Ian several times for different reasons and he's always remained very professional and hasty to get me squared away. Above and beyond and very personable. Great job Ian! And thankx for making my move that much easier.

I've rented from a few different storage places in Los Angeles but I definitely recommend this place! Really fast and excellent customer service from Ian and Natalie. Painless rental!

Natalie is awesome! She was super friendly and gave me a great rate! :)

Seens not to safe here

Clean.good service

Very dirty place. No room for truck make U turn.

Raqutta was helpful to my granny, also I liked that she informed her of the rules and policy and she took time with her. she also was very helpful about other locations.

Raqutta best service ever i have no complaints ehats so ever she made me feel very very welcomed thank you so much raqutta

Raquetta was very helpful and very nice. She's been helping me for the passed 30mins + looking for a unit that fits my needs. We finally found one and she set me all up. It was great working with her.

Raquetta was so helpful ...and great deals

Raquetta is awesome and super helpful! Very happy I decided to store my stuff here. Thanks to her!

Muy buen servicio.....

Great staff... helpful and friendly

Por su atención y excelente atención!!!.

Raquetta She is very nice

Raquetta was very helpful was very polite thank you for you help

First time renting and it was easy..Raquetha was very helpful and kinda!!

I was so stress with this moving and Raquetta was very patient with with me. She went over everything with me. I do appreciate the service she gets a 10 star from me. Go check her out need more people like her.

Raquetta is the best great customer service. You need more people like her. This place is nice and clean go check her out.

Went in to public storage Raquetta and Joel was working they was great. Thanks for the great service I do appreciate you guys.

First time going to public storage we got Excellent customer service by Raquetta, thank you it's hard to find people with great personality and answering our question with out given an attitude

On Friday I went to public storage to buy boxes and tape. Joel was working he was so polite and was so friendly he made my day. Thank you Joel!!!

They Stoled My Property, worst Ever !!!

Raquetta is amazing. Very helpful, friendly, great personality, and great sense of humor. She gets 5 stars from me!

Great place!!!!! Customer service is awsome!!

Raquetta is awesome she has great customer service and she's friendly.

I gve this place 5 stars the staff is great and there facility is clean ask for Raquetta she has great customer service

First time renting a storage space and it was a breeze. Thank you Raquetta for making this storage experience easy and fast. I love going to places where you feel welcome and Raquetta definitely does just that and more! Definitely recommend renting here.

Raquetta she is the best. She has great customer service. I recommend this location. She found me the best space.

Raquetta was a pleasure to help me and my storage needs. She helped me decide on the right size for my storage. GREAT CUSTOMER SERVICE!!!

The lady who worked there today 2 24 16 Is awesome and very helpful, respectful. Thank you for the great deal

Raquetta has great customer service she a nice lady.

I rented a unit here and the process was easy and stress free. Raquetta helped me,she was very friendly,knowledgeable and helpfull. I would definitely recommend using this location.

Joel was great!!!! The best customer service I've had in a while.

Raquetta was extremely nice and helpful. It was my 1st time renting a storage unit and she patiently walked me through everything I needed to know.

Joel is nice .very helpful

Joel is good person and help me good work thanks

Good and fast services good job joel

First time renting a space and the process was so simple! Thank you Joel for making this a great experience!

The manager Joel here was super helpful. Diffenitly would come back again. Thank you guys for such a great service.

I was serviced by raquetta she was very calm funny and understanding got me a perfect space with in 30 minutes of service

Raquetta she's doing a great job she helps you a lot in every way you ask questions she can answer it. She's the best great person. You should get more employees like her. Thank you!!!

Raquetta was great! Definitely glad we picked this location. She has great customer service. Blessed woman!

Joel help me a lot

Second time I had to store a whole business of stuff. I was there 4 days doing inventory and they were totally cool about it. Warning: the bathroom is usually out of order. You can go to Pep Boys next door.

Joel & Rene good customer service !!!!

I wanted to take some time to say thank you to Renee for helping me out, and making my terrible day a lot easier! The moment I walked in asking for help, She made me feel like my plans could actually work out with all the options and info she provided. I'm just happy to find people that still give great customer service, and still have a huge smile on their face when they talk to you! Thank you Sweetie, you really took a weight off my shoulders :)

claudia y yvonne fueron muy serviciales

El servicio que brindo Yvonne fue muy bueno fue muy amable servicial me promovio lo que venden ahi y me encontro el precio mas reasonable gracias por su ayuda

Helpful fast service, answered all my questions, gave great suggestions. Held the door open for me.

Very professional staff. Clean and very accessible units. Very pleased with the service and storage here.

Joel was extremely helpful. I was in a bind and e helped me immensely! I highly recommend this facility to anyone looking for a friendly staff and secure location.

Ruby...... and Jazz you guys rock....... :)

Ruby, Mia and Jazz are the best girls here at this location👌🏿👌🏽👌🏽 thank you for the great service I am vacating leaving happy as well thanks people appreciate u guys ❤️❤️❤️

Jazmin was great she was very helpful and explained everything in detail. Thank you again!

With moving being such a nightmare, it was such a relief to be assisted by someone so nice and professional. Jasmine made the whole rental process a breeze and would recommend this location to everyone.

Ruby and Joel thanks man u guys helped me like no there

Great customer service by joel and jazmin. Very nice and friendly. Helped me out while i was lost with my whoke process. Really reccomend them

a nice place with reasonable price. Joel the manager is the best and right man for this storage site.

Ruby Joel and Jazz are one of the best here they help me out so much Wirth my lost key and some more I can only say that they Def need a raise I will be coming back to rent again my family is well pleased with these excellent people thanks again

Ruby & Jazmine should get the "Excellent Customer Service Award". They have both been so nice and friendly and answered all my questions and gave me info on the optional. Kudos to them.

Joel and Ruby were awesome!

Alejandra and Joel provide good customer service . They were both helpful and I definitely will be giving them 5 stars service . This property I really like and is very convenient.

I come here every month to pay for a unit I have at another location, since this one is closest to my home. Jazmin and Joel are always so friendly and welcoming. I want to thank them for there great customer service!

The best storage in North Hollywood. Always clean and Joel Cinco the manager was very helpful. He is polite and he knows his job. His knowlede of his property is very good. He was very helpful and explained overall charges and different changes if needed. I truly recommend!!!

Great service!!! Very helpful staff. Renee and Claudia Made the whole process very easy. Thank you ladies.

Claudia was very nice and helpful. She helped me with all my questions.

All employees have been very official and friendly to my needs. Every body I do recommend this place.. thank-you

Orlando and Joel are extremely helpful and friendly. I have looked for at least ten storage places in L.A and this location is by far the most affordable and convenient. This is the first review I have ever written about any business, that's how great these guys are!

I was shipping my things to mideast and the people of this store helped me have the things I needed. Good service and excellent service.

I want to thank jasmin, Chris, Rene Orlando and Mia, for all the help u have given me as a tenant @ site #24413

This property is unique to all Public Storage's in and around The City.It has a large outside space for Parking and easy access storage drive-ups.(you never feel trapped in a building). Joel and Raquetta are great Team players and are incredible to observe and prtoect the property, and a great help on the desk and with booking reservations. I rate this facility A+.

Claudia was marvelous she explained everything and the property is absolutely clean.

Great service from Joel and claudia!

I didn't expect this site sells boxes. I passed by the store and the managers helped me to secure merchandise that I will need in moving my things. It is only a small store but the managers were a big help for me. Thanks.

I came in to seek information on a space and review an old rental my mother had years ago and Ms Jazmin was extremely helpful and I look forward to renting with this location in the future and referring you along to my friends and family.

excelent service ... ;)

Claudia and taqueria were great! Excellent service.thanks a lot ladies you guys were really helpful. Excellent facility

A claudia me rentó el storage fue muy amable y nos explicó muy bien todo el proceso estamos muy contentos con su servicio . Muchas gracias claudia por tu amabilidad .

Very satisfied, all my belongings are safe. Raquetta was very kind and helpful.

Thank you

Very helpful girls Claudia and Rene. Great service. Thanks girls

Raquetta and Claudia are an excellent team , as soon as I came in they took care of me , they offered to show me various units so I would be happy , great service , Claudia gave me water as I filled out my paper work and Raquetta took her time explaining to me everything I was signing , best service I've gotten , again great team , all public storage a should have employees like them ! :)

I had come to this public storage with a friend not sure if I wanted to rent I had meet Orlando there. He was very helpful answering all my questions and putting my concerns to rest. He had amazing customer service skills. I ended up renting a property from you and purchasing several items thanks to Orlando you should diffidently hire more people like him. I will diffidently tell all my friends and family that need a storage space to come and rent and see Orlando great customer service.

Raquetta was awesome at finding me a larger space to transfer and it was near my old space so I didn't have to move far :)

Excellent storage units. Great customer service!

Appreciated Raquetta's customer service and showcasing our options with spaces and boxes. And she had nice handwriting, too.

Very disappointed with company and location. They had changed my access hours and raised my rate all in the same month. I located a cheaper unit at a different location willing to move and told me that I was not eligible for discount because I am an existing tenant. I had released my reservation with the understanding they could accommodate me. Now it is no longer available at the cheaper rate and there Customer service is saying they cant help me out. I have been a customer for years and feel they are more willing to look for new clients and not willing to keep existing. Sad Customer service.

Came in and Renee helped me go over prices and I she convinced me which merchandise I needed .I bought a couple of sofa bags which really helped.The location was clean and kept up.staff is really nice .

I went into this public storage with my niece to get a unit and got helped by Fernando and Renee.. They were very professional and helpful!! Fernando explained the prices to me and how everything works. He was very knowledgeable about how everything works and made me feel very comfortable about getting a unit there. There customer service is great!!! Their prices beat every other public storage in the valley. Very friendly staff!

Just moved in today, so far so good. Great price for large space! The attendant, Jazmin, was very friendly and helpful. She explained everything clearly. Told me about the other services and products without trying to do the obnoxious hard sale. The place looks clean and kept up. It's an older location, which is why it's cheaper (no climate control) but that's fine with me. Just a little off the path of where my GPS said it was, but worth finding. Moving can be a nerve-racking experience and Jazmin made the storage part a little easier for me.

I bought Merchandise from Renee she was very helpful & very knowledgeable on the storage unit & prices of the units!

I wen to this public storage to get a unit and got helped by Rene and Jazmin they were very professional and helpful Rene explained the prices to me and how everything works she was very knowledgeable about how everything works and made me feel very comfortable about getting a unit there she also helped me by selling me boxes and other things I needed for my unit great service both Rene and Jazmin were very professional and courteous

I love them and I'm satisfy Thank you

Had to put my moms stuff in storage and was concerned about the whole situation. My experience was over at this facility was great. Rene from day one was incredibly helpful and professional and made this transition painless and seamless. Also thank you to Orlando as well for his professional assistance at this location. Courteous, clean and well priced. Thank you again!

I was recommended to use this storage by a professional mover, who told me that I wouldn't find anywhere cheaper in the SFV (true). Just know that they're not brand new units like some of the other Public Storage facilities in the area, but this location is always clean and safe. The staff are very diligent about making sure that the locks are adequate, so make sure you get a good one, but it's a point well-taken and for your protection. The thing that makes this location so standout though is the helpful staff who are very friendly and customer service oriented. If I need storage again, my stuff will definitely be here! Thanks Renee and Fernando!