Public Storage Self-Storage Units at 4900 Roseville Road, North Highlands, CA
3'x3'Online only price$ 28/moSmall 3'x3'
$ 28/mo $38Best Price Label
- Inside unit
- 1st Floor
5'x5'Online only price$ 35/moSmall 5'x5'
$ 35/mo $47Best Price Label
- Inside unit
- 1st Floor
3'x3'Online only price$ 35/moSmall 3'x3'
$ 35/mo $47Best Price Label
- Outside unit
- Drive-up access
5'x10'Online only price$ 58/moSmall 5'x10'
$ 58/mo $77Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 59/moSmall 5'x10'
$ 59/mo $78Best Price Label
- Outside unit
- Drive-up access
5'x15'Online only price$ 71/moMedium 5'x15'
$ 71/mo $94Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 80/moMedium 10'x10'
$ 80/mo $106Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 89/moMedium 10'x10'
$ 89/mo $118Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 117/moLarge 10'x15'
$ 117/mo $156Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 148/moLarge 10'x20'
$ 148/mo $197Best Price Label
- Outside unit
- Drive-up access
10'x25'Online only price$ 165/moLarge 10'x25'
$ 165/mo $220Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 191/moLarge 10'x30'
$ 191/mo $254Best Price Label1 unit left!
- Outside unit
- Drive-up access
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Self-Storage Near North Highlands
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Reviews ( 436)
Vaneesha and David were both so polite and kind to me when I walked in the door. And I was only there to price check for my mom. I could have done it online. But I decided to come in instead. They gave me some great info about their property and showed me around their lovely facility. I can tell they care greatly about it. I’m guna give the info they shared to my mom and let her know I think this is a great spot to go. Thanks you two for being so friendly and helpful. It’s really refreshing to experience that level of care these days. It was a rough day and you both made is better by just existing at work. 🏼
Vaneesha, Wow this facility has come a long way! Outstanding customer service satisfaction, clean office/property, manager is Always walking the facility, grounds look well kept! I had to give 5 stars for this.
So far so good love using the app to get into the place wish we could access our unit a little later also wise we could have got a unit with a toilet lol
Overpriced units, staff friendly to me seemed hostile to existing customers
Lock was cut and high dollar items stolen by staff (James) to include 800lbs safe, military items, and gun parts. It was clear he covered this up by taking a photo after all items were removed. What reasonable staff wouldn't notice an 800lbs safe being stolen?!
Vaneesha, the property manager, was professional and friendly while helping me rent my new unit. She was upfront and clear about pricing, property rules, and deadlines on payments. Thanks Vaneesha!
Clean and dry through the atmospheric rivers of ‘22/‘23. Vaneesha and James were always prompt to respond, helpful, and friendly. I do wish the access window had earlier and later hours, yet everything else was great.
I was advised not to use this property, but I am glad I did. The managers Vaneesha and James are very helpful and attentive to customers' needs, even though it is a very busy property.
I've had this storage since 2019 and just found out it was broken into. Not sure how to feel about it or what to think. My grand son's things are in there but I also have memories.
Clean quiet convenient
Maria there is one of the best customer service people I've encountered in 20 years. I got my space back in the 1990's
James was very helpful with Amazing customer service very impressive
Horrible hours 10-6pm. Besides the on site lady that lives there, the other staff are rude and pushy. Your bill is due EXACTLY 30 days from the last date . No grace period at all. 87$ for a 5x7! And they call the cops on you if your a minute passed 6pm or 5pm Sunday. Would rate less than 1 but not an option.
Vaneesha was absolutely amazing!. She made the whole experience very easy while providing excellent customer service. The property kept up and well maintained. I'm glad I chose this location
Excellent an outstanding customer service. I was very pleased and would recommend family and friends to go to public storage
Had easy and informative conversation with associate, thank you.
Coco and Vanessa were awesome!!!!
Coco and Vaneesha helped me out my storage was nice and clean!
Safe, secure, clean. The representative that help us was Coco and she was extremely helpful, professional, very knowledgeable. Also very personable! She is an exceptional team member for Public Storage. Michele & Will North Highlands Roseville Road
Vaneesha and coco were very helpful. Office is clean, smells good and organized . Very great energy
Coco gave me the best service that I have ever had at any storage I highly recommend this place for anybody
Neesha was awesome, she helped me get my storage unit for super cheap! Thank you, Neesha!
Everything was very well explained. I was shown the unit quickly. Handled very professional.
Good customer service answered all my questions
Was looking for the best size storage and deal for what I needed and Neesha Kumar was AMAZING!! She went through all the options with me and helped me find the best fit for my families need. Overall amazing experience.
Neesha Kumar helped me find a storage that would fit all my stuff. She answered all my questions perfectly and had AMAZING customer service. She made the whole process so easy and quick. Literal Perfection. Thanks again Neesha your amazing 😁
Everything was perfect Vaneesha was very helpful and made it very easy for me thanks
I had a wonderful experience talking with the young lady While purchasing a storage space today. She was very polite with all the information I needed thank you. Can't remember her name at this moment but I believe it started with A V..
Shoutout to vaneesha for helping me with my rental space she was very nice and professional👌Thanks
Vaneesha is wonderful. Great customer service. I highly recommend this Public Storage.
Cornelia was so very helpful today. Wonderful customer service!! 5 star!!
Cornelia was great and very helpful.
Awesome customer service from Cornelia
Homeless camp all over the place in this area.
Shawna she is awesome, and have great customer service. She saved me money from changing to another unit . Also she found my I'd and returned it
Great storage units. Bea, one of the folks working there, is particularly helpful and is willing to go above and beyond to help customers!
Ashawna was very professional, courteous and respectful. Extremely fast service, with great deals!
Coco and Ashawna helped me find the storage that was for me. I've been in a bind looking for a storage, but they made the process simple and gave me a great experience. Thank you ladies!
She was brought over to quote “fix things” not only has things not been fixed it’s actually gotten worse
DO NOT GET A STORAGE UNIT HERE!!!! Save yourself time, hassle, and stress and just go somewhere else. Avoid Anne, the property manager, like the plague. Trust me, your life will be much more pleasant if you do. She is a terrible person with zero people skills and comes off as rude and unprofessional. It may be tempting to get a unit here cause it's a little cheaper than most but you get what you pay for. And in this instance it would be a subpar, dirty unit managed by a surly, vindictive woman who goes out of her way to ruin your day. Trust me on this one....move on. Don't rent here. It's terrible.
To the employee Anne at the front desk thank you for the wonderful customer service and the patience.
Located near Homeless Encampment. ANNE is a hard worker and will bend over backwards for you!
Very great service and updating to a bigger unit was such an ease.
Awesome service, good storages!
The Manager i think her name was Anne was very Polite and courteousAnd went out of her way to make sure we got what we needed ill be sure to tell everyone i know about the place
I was at another public Storage off Watt, and they sent me to the one off Roseville Road. The lady was very rude and her customer service was very disrespectful. She was rushing because she was ready to go home even though it wasn’t even 5pm. Then as we are head back to the office to get my drivers license back, she turns around and says “so what you gonna do” I said I’ll rent a storage from some where else. She didn’t wanna look up nothing she was very short winded and didn’t wanna give me any information about what other storage place I can go to for Storing a working car. I will never go back.
Wow! ANNE IS SUCH A GEM! Her service was phenomenal and she helped us out so efficiently! She checked on us and made sure we were good and even let us borrow her dolly! She’s amazing!
Excellent service helped making my move easy Anne was a big help with getting papers and unit ....clean facility and friendly
Rating update: so, after raising my rent by $30 a couple of months ago the facility that I store at has had some kind of gate malfunction that they don't seem to be interested in fixing. This gate problem has two major issues- 1: the hours of access have now changed from 7 am to 9:30 am but still close at 7 pm and now during hours of operation the gate just stays open. I have a problem with this. Raise my rent, diminish my access and site security with no email explanation or plan to fix the damn gate? Not cool. If it wasn't such a pain to move, I'd ditch this storage.
Absolutely professional enjoyable experience
Thank u Jackie helped me today she was nice and kind I really appreciate her she has wonderful customer service THANK U JACKIE NICE TO MEET U
Jackie helped me very helpful!!!
She was so so helpful
Excellent person to work with.
This place is great! Anne was great to work with! She’s always so helpful!!!
Great customer service by Ann, she was very helpful, very understanding, I enjoyed interactive with the office. I would recommend anybody to come and store with Public Storage 4900 4900 Roseville Road. I would also request anne
Thank you ms. Anne for helping me through a difficult time. Your kind words and ways and extremely wonderful customer service made this time so much better. I wish everyone was as great as you in the business. Nikysha Wiley
Cannot get a hold of anybody in regards to my unit. I have left six messages in a week. Nobody answers, nobody calls back. I'm here and the office hours are listed they open at 930. It's 11 and nobody is here. So frustrating.
Miss Anne is the best
easy access and person in office was wonderful to work with.
Anne was really helpful with the a storage size ideal for my stuff and budget! Very clean and professional. Highly recommended!
I get five stars cuz of Anne the sales lady was just great. I would highly recommend her and public storage for all your public storage needs
Anne has great customer service representive skill. And let me no if anything that i should be aware of thank you public storage
Anne was very helpful and kind Thank you so much
Great customer service they are very helpful all the time I feel secured
Anne was amazing I came into the office looking for boxes I couldn't decide what size or how many. She asked me what I was boxing. She was able to help me out on picking the sizes that I would need. Thank you Anne for all of your help I highly recommend this place.
Great service always ihelpful Anne has great customer service
Rude rude mean snoty service lady at site closes to early
Fat nickle under bench
Ann was very helpful, great customer service
Had an excellent experience with the customer service person by the name of anne she was very professional and very polite and I was very pleased with the service
Anne is awesome!!!!!
Place is looking sharp.Very clean can't believe my eyes.Been a customer for years.Last few month's what a change.No customers hanging out in their units anymore.No loitering anymore.Thanks keep up the awesome job.Highly would recommend these days
We have been using PS for a year. I have never used a storage place before. I feel safe coming myself. Edit: I will be forever grateful for Anne! I somehow didn't lock up my unit. During her Morning Inspections she noticed. Locked it up and contacted me immediately. Thank you so much Anne, lifesaver! I am at the storage unit weekly, sometimes more. I use the unit for teaching supplies. Everytime I come I see employees, who are very friendly. The facility is clean and well maintained. They now have mobile access to the gate and some doors.
Great staff, easy access, cares about safety
They told me they had a 5x5 unit available for $60 or $70-something per month, and about an hour before they closed for the day I scheduled a reservation for me to pick it up the next morning. I show up the next morning, shortly after they opened, and the person at the counter told me the unit I reserved over the phone wasn't actually available, which means I drove more than 20 minutes with a car packed with storage bins, only to get bait&switched, and go back home with a car full of storage bins. They might have the best prices on storage units, but what good is having the best prices if the unit they tell you is available, isn't actually available? It was a waste of my time, and unless you have the time to physically go to their locations to ask them what they have, take your business somewhere else or do what I do and just save your money by keeping all your storage bins at home. They could give me a check for $500 as an apology for the inconvenience they caused, and I still wouldn't use their services because of how angry I got when the unit I reserved was given to somebody else AFTER I reserved it. That's a horrible way to run a business. When you schedule a reservation, you honor that reservation. Period. No ifs, ands or buts. Waste of my time, and, if they're still doing this, it's a waste of YOUR time as well. I'm only rating 1 star because no stars is not an option. 0/10 Would NEVER recommend.
Visited today . Found the property to be very clean and Anne the lady behind the counter to be very friendly and helpful. I will definitely be storing my things here.
Anne Is AMAZING! I was frustrated and under a time restraint and she made our conversation so enjoyable and easing of my concerns. Thank You!!!
I had a great experience here. Anne helped me rent a storage unit and was pleasant and very helpful. I would recommend coming here to all my friends and family.
DON’T EVER GET A STORAGE UNIT FROM THIS PLACE!!!! THERE’S A BURGLAR!!!!!!
Wouldn't give any stars people living out of units .been broken into twice staff refuses to help .I showd them metal shavings were they cut lock and they turned around said I left lock off (I didnt) and refused to help saying I needed police report.first time they said no camaras were even covering area
I had the experience of dealing with John and he was great help. Answered all my questions to the best of his knowledge. Got me signed up for my storage in under 15 mins. They have some of the best prices around. Highly recommend you come here
Nice facility,could be swept up more in the isles but overall nice place. They recently got cameras so I feel more secure now.
Nice clean facility and i've personally never had a problem.
Stuck with for years there the best
The staff is amazing
Sam was very knowledgeable and kind, she helped answer all my questions and made the experience enjoyable. Overall the process was easy and enjoyable. I was able to get this unit on short notice and I appreciate all the help I received!
My experience with taylor was phenomenal she answered all my questions. The facility was very clean and my unit was also very clean.thanks to everyone at public.storage.
The young lady that runs the office, Taylor is so AMAZING, she goes above and beyond her job. She needs extra recognition. Im so happy I chose this location.
Sam helped me out, she was awesome very sweet & knowledgeable. It was a great experience for my first time renting a storage :)
This is where I have my storage and they are great in every. Way
My thing are in good hands
If you value your belongings at all, DO NOT rent from this location!!!! I cannot stress this enough. I had my storage broken into one day and only a few tool bags were taken (stuff they could carry out by hand). The NEXT DAY my storage was hit again, this time they got everything worth taking! All that was left was couple totes with old clothes and one with random cords, basically stuff that was worthless to them. Anyways, the storage has a camera set up outside the door where my unit was located so I told the employee the timeline of events, n said she only needed to review one day to find out who it was, she would either see someone coming out with my belongings (huge husky tool chest on wheels is pretty noticable) but if she didn't see my belongings coming out then that means they are still in there, but in someone else unit. Its not that hard to figure out, I did the investigative work for her, but she did nothing except waste my time. I even filed a police report, but thanks to public storage lack of consideration and willingness to help out, I lost any chance for me to get my belongings back. She was rude, inconsiderate, constantly changing what she said the previous day, the company overall did ABSOLUTELY nothing to help me out! Just look at the pictures I'm posting. You can clearly see the lock was cut, 1st pictures are showing that just a few tool bags were missing, then you can see how much they took the 2nd day. With how uncooperative the employees were, I wouldn't be surprised if it was an inside job. Or they just don't care about their customers at all!
Keep it clean but need better sec. For the price
Great place to store ur items
Perfect for hiding drugs
Worst hours for working people.
Very friendly staff, and exceptionally helpful.
Great public storage! Sam was awesome! She toured us around the area and gave us great details of how everything works. Thank you Sam for your amazing customer service!
Sam was great! Thank you!
Not bad. Prices out of sink with real world
Secure, affordable and good location
Someone try breaking in and then the manager say they replace the lock when I arrive after 2 year it had old broken drill bit suck in it they replace the pad lock as well but I had to drill out my self
Not to pet friendly so leave the dogs at home, however the infestation of roaches you will aquire are free of charge. Not to impressed on the whole customer satisfaction part.. I'd pass.
It is NOT $1 for the first month. Your next month will also bounce the payment on their end, gaining a late fee and charged me double the rent, and threatened a preliminary lien on my unit, in under a month. I used to work for a mini storage, so I know personally, this is NOT correct business practices for storage facilities. GO ELSEWHERE!!! I'm moving my things.
There gate going out is down right now if someone would of not showed me I wouldn't of know how to get out
Heidi and everyone I've talked to on the staff are incredibly knowledgeable, polite and professional. Heidi was the representative that took my initial call, after talking to her I felt less stressed and never once did I feel mislead or she was 'hiding' anything. She listened to my scatter brained questions answering them all without hesitation and by the end of our conversation I felt so much more at ease. Yes, the gate situation is annoying but I know she has done what she can.
Heidi is super friendly and the storage area Is really clean
Outstanding storage facility, clean and well maintained. Cinnamon and Taylor were extremely professional and knowledgeable able to answer all my questions and concerns of security storing my items there.
Kylie and Celine are awesome! Moving is very stressful and they were so understanding! I have made new friends! I will definitely recommend your facility to everyone! Thanks!
The person who helpped us was Ashley. She was very informative and gave us a great deal on our unit so we can also buy a home moving box set. Would definitely recomend coming to this storage facility over others I've worked with.
People are very nice
Heidi and CoCo are AWESOME SAUCE!! Very friendly and helpful. Best storage facility in town hands down.
The people who work at this location are awesome. I have not had any issues and I like their lock type/ policy. My stuff was safe and secure.
I had some questions and Heidi was very friendly and helpful. The pirces are great and the Customer service is top notch!
Phenomenal facility, Sam made reserving and renting the space extremely easy and expedient. Would highly recommend.
She's very nice and and is helpful. She's definitely my new lifetime friend.😊
Heidi is the best has the best customer service ever I would give her a raise i’ll be back
Sam she was a good help and very nice persol
Getting everything moved into a storage unit can be very stressful. People like Sam make it so easy! She was incredibly friendly and helpful. The grounds are clean and the units are secure. I highly recommend this place.
Fanominal customer service. The whole move-in experiance was welcoming, friendly, and quite informative on all I needed to know and any questions asked.
Sam helped us. She was very friendly and efficient
They were very helpfull
10 stars. Best public storage I've been to. Celine and Heidi are awesome ! Give them both a raise because they deserve it and i will be their loyal customer as long as they are here.
Good service no problems
Amazing experience. Coco was so nice and helpful. She answered all my questions and directed me to the proper unit for what I needed to store. Make sure you go and ask for Coco for all your storage needs!
Coco, was great! Good customer service🌻
Heidi Coco an Kylie are so nice STOP BY this location it is official .. Fast service!
The ladies were great, very professional and made my experience really easy. I'm happy with being a customer of the Roseville Road Public Storage.
Sam is awesome!.. great service
Sam was super courteous and helpful. Offered differant items to help us with our move. Great customer service
Had an overall great experience with Coco and Heidi, if I could I’d give them each 10 stars for their amazing customer service and all around good vibes!! Keep up the great job ladies I’ll definitely be back and sending everyone who asks to your location.
Heidi was very friendly and explained everything so well for. I do appreciate her customer service.
Coco and Heidi at the Roseville location has been great every time I’ve been there the customer service they provided has be 5 stars Thank you Coco and Heidi
The ONLY annoying thing is that their exit gate doesn't work, so u have to get out your car, go through the side gate, punch the code in, walk back to your car hop in, & try 2 beat the ENTRANCE gate before it closes. Other than that they are cool...great customer service
Coco was an amazing worker. Wonderful customer service! Met all my needs in sort amount of time! She deserves a golden star for her amazing customer service! Because of her I’ll be back!!!
Heidi and Coco were very polite and friendly, I highly recommend this location.
Coco and Heidi are really cool and nice. Was helpful when it came to me having to get a storage. Property was clean and I was in and out fast. 10/10 recommended for sure.
Coco and Heidi were wounderfull!!! A pleasure to work with. Property was under construction but all in all very clean.
Coco and Heidi provided great service. Were there every time we needed them
Highly recommend! Coco and Heidi made my moving experience much more enjoyable. Thank you ladies!!
Coco an Hieidi where very helpful with the service an keeping the place clean an helpful service. Theirs a problem with the entry gate an there very helpfull with making sure everyone is aware of an gets in an out easily.
Stopped in with some questions. Must i say the customer service is great. Answered all my questions and helped me with everything thst i needed. Thank you Heidi!!
Coco and Heidi gave me exceptional service! They helped me find the perfect unit to fit my needs at a reasonable price. Thanks for all the help.
Heidi had great service and very professional about their job recommended 👌👌
Coco was an amazing help and employee customer service was 100% perfect ♥️♥️
They have great customers service and great attitudes! Thank you for your help with getting a storage unit.
Great customer service. Heidi was awesome she got me i to the right unit at the right price i would recommend this location to everyone. Thank you Heidi
It was super easy and fast. Heidi is awesome help me out on everything I needed best experience ever.
This facility is fantastic, not only does it have good deals for move-in specials but the customer service is outstanding. Brian and Heidi are both very personable people who not only listen to the needs of the customer but take the time to find just the right storage space for you. I did not expect such great customer service and friendly people and when I was faced with it I was pleasantly surprised. I give it five stars but, i'd actually give it 10 if 10 were available. Thank you Brian for all your help.
Heidi is always so charming and welcoming. I was in and out with a storage
Very friendly staff, great service!! Thank you!
5 stars for Cinnamon and staff! Amazing, helpful, and courteous. 4 stars overall because more dollies are needed. Ive never seen more than 2 out and theyre always being used. Also, it would be helpful to be able to have MORE access hours. 930-6pm, but closing at 5pm on weekends? 6 or 7am to maybe 7pm would be great. The storage place were moving to (another city) has hours from 6am-10pm Everyday!
Heidi welcomed us in a friendly manner and great customer service.
Excellent service very helpful!!
Heidi was great on helping us. Always having a smile and making conversation.
Heidi and everyone is really nice i love the service there GO GO GO
Ryan was professional all the way through and although he hasnt been doing this long he acted like a real professional thats been doing it for years. There was 5 storage units on the way here and it was his personality and his willing to find the right answers that made it worth it.
Heidi and Yuliya have the best customer service if your looking for a space come here!
If your looking for a place to rent.. this is it! Yuliya and Heidi are the most friendliest and professional ! Seriously the sweetest! Thank you so much!!
Awesome staff, Heidi was awesome, Ryan was cool too! Fantastic experience overall!!
Clean and easy to get to, thank you Heidi!!
good good costumer service and energy , thanks Heidi!!
I want to help others make a good storage decision so I recommend this place
Had a really great experience here, cheap, fast and easy! Thank you Heidi and Taylor !!
I went to the facility at 4900 Roseville Road Sacramento California were I was welcomed by Heidi and Taylor. They were very warm and attentive to all my needs took me out to see the storage space. Upon seeing it was much too small so they continued and found me the perfect size storage. As my belongings or being offloaded into the storage space we went back to the office to handle the paperwork they were very professional all the items that I didn't think about such as mattress and bags tape. As I left their office I felt very secure and leaving my items in their care. So in closing I would like to give a special thank you to Heidi and Taylor☺
I wish to express my sincere "Thank you" to Julia and Heidi at the Public Storage. They were very professional and went the extra mile to assist with my storage issue. Great staff!
Heidi is by far the best! This place is great and you can't beat the prices
Just want to recommend this Public Storage location. Heidi and Julia were extremely helpful and friendly. They made the entire process easy and quick. Good storage unit, convenient location, great price, and wonderful service. Thank you so much for your assistance, Heidy and Julia!
Petra was very helpful and polite, friendly and fast.
I needed a unit to store things while in the process of selling a home. I went to the Roseville location of Public Storage near my home because my son had a good experience with Public Storage in Santa Monica, CA. I am very happy I chose them because the excellent customer service I received from Julia Panasiuk was above my expectations. All the legalities were explained to me in language I could understand. Checking out was so easy. Julia took the time to explain to me why I should keep the lock I purchased and what uses it could have. She went above and beyond in every way. The unit itself was just the right size and it was clean and easy to access. I will use Public Storage again when the need arises.
My experience with the public storage was very pleasant, nice the repsernatives are very nice ,uness understanding
Some one broke into my unit an stole everything. I recommend a indoor storage space.
Heidi did great service really fast highly recommend
They cut your locks for no reason and expect you to not have a problem with that. Slap liens when you were paid on time. Public storage your contact yes but it doesn't make it legal
Close to major freeway 80. Easy to get to. Helpful people
Really liked using this place. Lots of cameras and pretty tight on the hours (no late night tweakers walking around). The staff was great and the property was clean. Will definitely use this facility in the future.
Ben and Heidi always good service thank u
Great service. Petra ben Heidi was wonderful.
Petra is wonderful!!
It was wonderful service thank you heidi
Sunny did a good job for me
Customer service was on point. Sunny was very helpful .
Heidi is a wonderful lady very professional. I give her the highest recommendation she has helped in so many ways!!!
Bennie and Julia are very knowledgeable and kind. They were very helpful and kept me smiling the whole time I was in the office. Will definitely recommend this location to everyone who needs storage.
Petra was very helpful and informative. It was a pleasure doing business with a very knowledgeable employee!
I had a wonderful experience... Petra had excellent customer service... She was so fast and understanding... I definitely will recommend this facility
Petra the most helpful and nice
Went to this location and was helped by Heidi. She was very informative. The location was clean and customer service was great.
Heidi was amazing! She was patient with our questions & gave us the best deal possible. Customer service is important and getting that, along with good prices, brought us here!
Heidi is an awesome manager. 5 star experience!!
Heidi has the best customer service. She has an amazing smile that lights up the establishment. She is an asset to your company. She is very knowledgeable and considerate. Thank you Heidi for your excellent service!
I have a lot stuff to store! So I chose this Public Storage out of sheer convenience. (It's on my rout to work) Not realising that I had found maybe the most friendly and accommodating storage around! I say hello to the staff on a regular basis, as I'm to and fro so often.Simply said, just friendly professionals.
Amazing storage spot!! Best experience at a Public Storage ever (have been a renter on and off for years!) I was helped by Denver- she was lovely- so knowledgeable, professional, upbeat, and kind!! It was pouring rain, I was late for work and I'd just moved to the area- she helped me feel right at home getting my things stored safely and quickly in a new town! She was even able to give me a great deal on the unit!! It's been a dream so far. This has genuinely been the best business experience I've had in North Highlands thus far. I felt as if they truly cared about me and the safety of my belongings. Their security and monitoring system seems on point too- which was important to me in the event I ever visit alone. Highly recommend!!
Denver was very fast and helpful . Also very knowledgeable with company programs and very friendly.
Just rented a unit at Public Storage with Denver. She was extremely helpful and friendly. She made the entire process easy and quick. Good storage unit, convenient location, great price, and wonderful service.
Denver the sales associate helped me when I visited. The was bubbly and had a postitive attitude which greatly improved my experience at Public Storage. She was very knowledgeable and did alot to help fits my needs as a customer. Thanks again!
Very expensive for their business hours being from 9 to 6 and I work from 9 to 5 staff is okay seems to be secure
Troy and Heidi will always go above and beyond to help and assist thank u so much the nicest people ever
Had my stuff stored here for about a year, initially I was worried considering the surrounding area but month after month without incident put my mind at ease. Rent is due on the first but they have a grace period which saved me plenty of times. Heidi was the one who helped me get everything setup and despite my frustrations with the reservation inaccuracies she was calm and collective and ready to help with a can do attitude. When all was said an done I had everything I needed thanks to Heidi. Even my move out was smooth and had no troubles at all. 10/10 would get a unit here again.
Clean facility. Prices are too high. They jacked up my rent after only 1 year. Can't wait to get my stuff out if there.
Ben n Heidi great customer service really helpful thanks for all help
This experience was awsome.
Terrible experience, multiple hidden costs lost leader advertisers here"free" certainly is not free!
Great uhaul prices
Heidi was so helpful with logistics and courteous with all our questions. Very professional.
What a nice place to store Toni & Ben Where So professional they made my move in so easy. What a nice team they are so friendly make you feel like family !!!
Ben and Toni they get a five, they were very helpful!!
Was looking for a storage to store extra items I had in my garage. Went by the public storage in north highlands. Ben was extra helpful in finding me the right size space I needed. He also showed me the packing supplies that I would need to make my move in easier. I highly recommend this property to everyone who is in need of storage. Thanks Ben!
Who is the manager of this facility? What is the best contact phone number to reach them, as well as days and times?
I am throughly satisfied with the customer service at this PS site, the management,and employees are all so personable, and it is a pleasure to give them my business. The site although not the most modern is well maintained, clean and very secure. If you need storage space definitely check out their business.
public storage was good in the beginning but they keep raising the price
Great Customer Service! Sarah C helped get everything reserved and took lots of stress off me! Recommend this storage to anyone!!!!!
Heidi was so awesome!! She help me so much with my first unit!! I definitely recommend talking to her when getting your unit!!
The staff is always helpful...Heidi at this location goes above and beyond to help.
Help me out by giving me great service
Somewhat expensive, but all the storage facilities are in the same price range. Moving supplies are extremely expensive, but the associates are eager to help and answer any questions you may have.
I love the service here Christina and Heidi are excellent always polite and kind and make me laugh..
The staff are very nice and friendly. I have 2 reasons for giving a low rating. 1. The restroom which USED to be open to the public now has a restroom sign on the door, but is padlocked and not available for storage renter's use. So for the past month or so, whenever I go to my unit to go thru it I have to either leave what I've taken out outside of my storage or try to hurry to put it all back into my unit (which is a large unit FILLED) and drive to the Starbucks or Panda Express on the corner before I piss my pants. 2. The dumpsters are locked now. Have been for almost a week. I see no point in this. It's like the people running the facility want it looking trashy by making their customers put their garbage BY the dumpster. Just a FYI, that's how it looks. Trashy. These 2 problems are very rude inconveniences that make me want to take my business else where and not recommend this facility to anyone.
Heidi did a great job with her customer service. She made this experience very welcoming and how she handles the customers in gwneral is a work of out.
Heidi is such a doll, so sweet! Tremendously helpful as well. She saved my son and I a lot of money by renting us a second unit on month to month, after I told her was going to rent somewhere else. I recommend that everyone choose this location. Amen
Earlean very great worker great customer service.
Heidi & Earleen are by far the greatest Public Storage people I've ever met m my transaction went so smooth I cannot even believe how easy and smooth Heidi made it for me and I would recommend this public storage only not the other ones cuz I've been to the other ones I checked like 4 of them before I got to this one and this one was nowhere near where I was but I did it because Heidi. Obviously doesn't matter which facility cuz they're all the same and what have you but it's the customer service. I'll tell you that It don't matter where I'm at I'm coming back to this one
The manager here (Heidi) is simply wonderful. Every problem I have had has always been quickly and kindly solved due to her knowledge and patience. The entire staff is knowledgable, friendly and helpful. Heidi and Sierra are the 2 who have been most involved in my problematic move-in and within the facility. The grounds are clean and these ladys keep everything running smoothly 24/7. The prices for their storage units are competative (well worth it too) with rules invorced and grounds kept clean. I highly recommend this location of Public Storage for anyone needing to store a few extra items or an entire house.
Great facility conveniently located and well staffed. I had my doubt's about getting a storage since the person I had talked to off site scheduled my appointment after hours. Seeing the postition I was in the manager offered to stay late the following day to ensure I got my unit. Great customer service , there's a lot to be said about someone willing to go above and beyond what they are required to do in order to accommodate a customers needs.
Heidi was ver very courteous helpful and informative thank you sweetie
Friendly staff with clean property and storage units.
I'm not sure if the same manager works there. But if she does, don't get your storage there. She's incompetent, not to mention, fat and ugly. The facility is fine, I've had my stuff there for quite awhile. But, I seriously i hate that manager. Pick another location if possible.
Heidi was very informative and i left here knowing i got the best deal around . thanks.
Excellent people friendly and they help you out. Thanks Heidi Ashley and Shanda!
If you're looking for storage right now and want to know that your stuff is in good hands go here. Every time I've gone here or had questions, Hedi has always put in the extra time and effort to make sure I was taken care of. I am very pleased with the staff's customer service and would most definitely use this Public Storage location again should the need arise.
Krista and Heidi were extremely helpful and informative. I will definitely refer this place to all my friends. Thank you Krista for all the help.
I was treated very nicely by Heidi and johnette I would recommend them to everybody.As a matter in fact I have a large clientele being that i will push public storage because of those two employees.
The service is great, attentive and professional, Heidi was really good and patience with us....
Abraham did an awesome job. Great employees.
Ciara and Heidi gave me excellent service
Excellent customer service. Great personalities. Highly recommend. Heidi was awesome..... came back and Kalen a was extremely helpful in getting me another unit yay......
Friendly staff. Great storage place.
The staff could do better helping in a timely manner. Spent 3 hours here for a simple sign up. Otherwise the place looks secure and they keep their word.
Everything was great Heidi& Katlin were very helpful, they were very courteous. Besides the fee's I did 'nt expect my experience was just fine no other complaints.
Kaitlin and heidi were very helpful and nice and did not slam the door in my face like other companies ..very clean thank you
Heidi and Jeanette served me with the up most respect and it was nice doing business thank u very much
Friendly staff!! Katena was very helpful.. (only thing is trash is closed) affordable..
Great customer service.
Love my space and the help especially Heidi.
Great service excellent staff! Took care of all my needs!
Rented here over a year the place is OK Heidi is geat. Thank you
Heidi is very kind and helpful thank you so much
I have given Sharon a review before i just want to say again how nice she is. She is just a doll.
I've been looking around for a storage unit and was helped by Tarin. She's friendly, has a thorough understanding of her job and made very helpful suggestions. Christina was present the 2nd day I found her to helpful and knowledgeable as well. The units are clean, security seems adequate and the prices are comparable. All-in-all...fantastic!
Geneva and Christina were fabulous came in did name change and they made the process swift and painless thank you ladies!
Tarin was awesome. Her customer service was great. Thanks to Tarin are move in was great. Thanks public storage.
Property is great thanks Christina
Thanks to my girls that do they job!!
Thanks for doing your job well done
Thanks for the awesome service, 1$ promotion was a plus! Thanks girl
Thanks to Isaah and Sonja for working as a team getting 3 rentals done professionally!
Girl was sweet
I've had my unit seventeen months now and I couldn't be happier with my choice to store at this facility. I've had a couple mishaps, through no fault but my own like when I lost my locker keys around Christmastime. Fortunately I found them. My other mishap was just last week. It was close to 7 when i arrived and I was in a hurry so while I'm moving boxes around the bottom of one gave way and several glass baking dishes crashed to the floor and shattered inside my unit. It was awful. I learned that evening that the staff walk the entire property several times a day like clockwork. I needed a broom[so I headed to the office to ask if I could use theirs. No sooner than exiting my building I see Christina, the manager. and she is holding a broom and dustpan. She heard the ruckus as she was doing the security check and came to check it out. The quick thinking to bring a broom spoke volumes of her character. It may seem a minute act of kindness to some but for me, on that particular day, Christina's outstanding customer service saved me a ton of stress. Thanks again Christina, YOU ARE AWESOME!
Thanks for everything
I would like to thank Phil the District Manager for going above and beyond and helping me to resolve my storage issue, especially knowing how busy he must be. Thank you Phil!!
Thank you Deanna. Came in for information on available units. She showed me the right size and got me in another location for the best price! Great customer service. Public storage is losing a great employee!
Geneva and Christina were so professional and friendly! Came to pay a bill and they were very helpful. I recommend this facility as the staff is always welcoming! Thank you ladies happy holidays!
Geneva and Christina were very helpful and knowledgeable happy holidays ladies thank you!
Thanks to Christina she knows how to make you smile
Deanna was so amazing. Answered every question i had and gave me absolute supwrb service. So happy to have met her today!
Deanna was very helpful and professional. Very thorough. Recommended and offered other products we might need Like boxes etc.
Isaah and christina helped me today dani was helpful last week!!!
Christina ive had great service thanks for being customer friendly
Great person... Fast and professional and she had what I needed....
Deanna has strong work ethics whose honest and helped me stay within my budget.
This was my first experience with Public Storage. Isiah helped me and he made my decision easy. He was knowledgeable and curtious. Way to go Isiah.
Christina was excellent!!! if I had a daughter I would want her to be like Christina she handled all my needs fast and efficient very informative
Very convenient and very friendly staff esp... DeAnna
Geneva was very kind, and super informative. Her and her partner Christina made me feel very comfortable, with just their attitudes alone! But more to the point, they got me the move in special I was looking for!
Outstanding!!! Christina was amazing!
Danielle was very helpful and provided great customer service. I would recommend this storage site.
This place is awesome. Thank you Daniel And christina they do need a golfccart
Jacob and Christina were great
Rental wa a fast easy grate customer support Daniel was the one that helped
Daniel was awesome. Helped us out at the end of the day just before closing. We got our storage all taken care of very fast with friendly customer service. Thanks again Daniel
Daniel was awesome. Very polite and helpful.
Christina and daniel were GREAT
Sonja has a really great smile.and she is very sweet
We only need the storage for a month and Christina found us a dollar deal for a 10x30 unit. Both Ben and Christina are professional and we would highly recommend this storage location to our friends or anyone who's in need of a storage unit. Thanks you two!
Christina and Jacob over exceeded my expectations for a storage facilities this experience was awesome and would recommend this site to ANY ONE who needs storage
Heidi was very helpful and nice!
Ben and christina helped me out with space and location most cinvenient for me. Great service.
kae was a great help ,the world needs more customer help like her
Deanna she did an awesome job helping me get my storage in order. This is my first time and she has made me feel comfortable with choosing Public Storage. Thanks
Christina and tiera are great!
Christina and kae el serbicio a cido ecselent muchas gracias
The staff was very polite and professional, especially Christina they took their time to make sure I understood everything, showed me around and I must say it was very clean. I've had stoages at other places and none compare to this one, I highly recommend this public storage to anyone. Thank you Christina and staff. :)
Christina and tiera. Were great help with my last minute rental!
Christina is a wonderful child of the supreme Lord. Beautiful soul performing her duties with her best .
Deanna was very helpful and professional which really encouraged me to choose this storage facility..
Jacob was very kind and helpful he made this experience much easier thank you!
Christina and Deanna has been very friendly and most courteous.
Christina and Geneva are amazing!! So helpful, fun and friendly!! Awesome rates.
Christina and Geneva are very helpful thanks again ladies
I am speechless to say the least you guys were great! At last to have found an honest storage company to do business with honest caring employees. I will recommend you to all my friends and family. Thanks again to Christina and Geneva and their great customer service! The Empfields
Christina was such an AMAZING helper to us! She explained everything to us without any problems! Public Storage is DEFINITELY the only way to go for storing in between moves!
Very fast service. Christina made my transaction Easy .. And fast.
Christina helped me today I have nothing but positive feedback to give on her ,she does awesome work, but there is a man that lives on the property that always walks his dog.and always look in people's unit asking questions like he works for public storage but doesn't ,he makes me feel uncomfortable and like I am being watch on what I'm doing,not a good feeling to feel that way. No privacy. !!!!!
I've been very happy with the help of Christina and Kae , always greeting me with a smile , and by explain questions I had . They made me feel comfortable ,plus knowing that someone is always on site on the property, reassures me all of my belonging are safe . Thank you, Beatrice Saavedra
their awesome Christina and K do a wonderful job they need raises I've never had such a better customer service ever I highly will recommend this place to everyone I come in contact
I love me storage no hassle, always friendly and fast, Christina you have the best customer service I enjoy coming and paying my bill!!!!!!!?
Property is great christina and kae are very friendly i highly recommend this facility i have ben a costumer sence 2011
They were helpful and remembered who I was after 3 months. That was impressive. They made everything easy moving in and out. I would use this location again if I needed storage.
Christina is the best ever!
Christina and Kaye were great Both are positive,sweet and very hard working. It was RAINING and I was not properly dressed for the weather. Two hour bus ride then rain. You ever see babies fall on their butts and cry,this was my mindset. Long story. ..short I left there laughing not caring that I had wet clothes. Don't take my word for it. Check them out bet you come out with a unit. Thanks girls.
I just want to say .. Kae and Christina are great. They made my experience so easy. Answered all my questions. Thank you.
Christina was great
Christina and Geneva goodness knows a lot of good people and that's it and a nice secure storage unit thank you very much
I love Christina! BEST customer service. Clean property I feel confident my belongings are safe at this location! thank you Christina you rock!
Customer Service that Christina gave was greatly appreciated. She took the time to help my father in law and had the patience and the knowledge that he was needing. Thank you for all of your assistance.
I came to pay my bill here at public storage and the ladies here were awesome! Excellent customer service very kind and professional thank you Deanna and Geneva!
Christina and Kae are Excellent!!!!!
Christina was more than helpful throughout my moving process thanks again!
Christina was awesome, she really helped us get what we needed at what we could afford. Ben was right there helping us with our questions. The only con was the 17.99 lock we needed to purchase. But over all they get 5 stars from me. Thank You!
Christina was great!!!! She was polite, very knowledgeble. Answered all my questions without hesitation. Very welcoming. She made my expierience so much more easier. We all know how moving can be. I have used other storage facilities and never have i had an experience like this. I would recommend her location to anyone i know that needs a storage unit.
I came in to get some packing materials and Christina was incredibly helpful! She had great customer service skills and smiled
I had another good experience at your public storage facility. Christina and kae always are very informative and make me feel welcomed. Keep up the great customer service!
Kae was vey helpful and kind with smile on her face.
All employees are excellent and especially Kae because she found my fishing pole that I thought I had lost in the hallway infront of my old unit. I ve been here for over a year now. Very happy! :-)
Christina and Robert were extremely friendly and pleasant to speak with. Overall a very helpful and welcoming experience.
Robert helped me through the whole process was patient and really nice not only that but there was an altercation in the parking lot and he handled it great!!
Loved it here just vacated love the girls in the office Christina has been amazing
Nice and easy, Geneva and Christina were super friendly checking me in and setting me up. Thanks!
Great,hope i win 1000$ thanx christina
Genera b and Christina were great associates to deal with at the roseville rd store
I had a wonder time renting at public storage on Roseville rd. Tiera is the best she is very helpful
Geneva b and Christina were very nice and helpful very pleasant exsperiance.
Vanessa and Kae were both so helpful and polite when I moved storage units last week. I could not have asked for better service! This Public Storage is very fortunate to have such great employees who value their customers! Thank you again for the great service! Have a wonderful summer!
With KAE's help, we get through the whole rental process smoothly and pleasantly. She promptly answered all our questions and cleared all our doubts effectively. That impress us on the services offered by Public Storage. Great to see her and would like to meet the same good and helpful attitude staff at all their locations. Cheers!
Very warm feeling
Christina and Geneva were absolutely amazing! Very pleased with my experience here.
Christina and geneva are very helpful they made the moving process less stressful for me and my husband.they are very nice girls..thank u christina and geneva for all ur help god bless u both.
We had an amazing experience with genera b. And christina they were very helpful and very nice. Made everything very easy for my moving day.
Christina and Geneva was great help and made my first time experience at ease. Thank you.
They are vary help full nice sweet and funny.. There names are Genera and Christina
Christina and Kay are awesome. always helpful when I come in if I ever need storage I will come back to see my girls :)
They are very nice and respectable!!!
Kae and Michelle are always helpful
Excellent greetings, follow ups, notifications. These 3 ladies Kae, Michelle, and Christina in north highlands public storage are very friendly and always have a smile on their faces. We would rent here again.... Ivan and Mila
Awesome! !!! Christina was a huge help! Definitely will recommend this location! Great experience! !! Thank you ladies!!!!
Loved the great help from Christina and Kae, they were terrific. I T
Great Experience. Everything Totally Went Well. Geneva and Christina ARE the Best.
Our family has been using each of the Roseville Road locations since 1991. The staff is very good, especially Kal. Kal has been at both of the Roseville Road locations, she knows her job very well, and is always helpful.
Michele and Christina are the most positive helpful individuals I have ever come across at any public storage. I have rented from Public Storage off and on for many years. By far the best location and experience. Service with a smile....... Thank you Christina and Michele keep up the great work !!!!!!
I have always been met with professional, courteous, and friendly service from the staff every time I've visited this location. Kae and Christina are both extremely knowledgeable about the services provided and the fees. I always feel welcome at this location, and look forward each month to paying my bill (even on the few occasions when I'm making a late payment).
Good experience .Kae and Christina are nice.Buena !
from the first day I rented a unit I got perfect service from the office michelle and Christina ,they help me with every question that I asked and service,overrall it is a great place to rent a unit,i recommend everyone who needs a storage unit this is the place to rent one......
Kay was very funny and curtious tho no free lock (:
Friendly staffs , clean property. Kae , Christina and the team are very helpful.
Christina and kae are awesome ..they really did a great job and the district manager is wonderful. .he's the man
Awesome place, amazing staff. I've had nothing but a good experience here at this public storage. I have mostly been in contact with Christina and I can say she is very friendly. They've been a pleasure to work with and helpful with everything. Definitely a great place.
This is a very clean public storage, the employees are very well respect and helpful. They even let me the push cart to move one storage to other when I change to another storage. I give 5 stars for this place. Thanks, Christina and all other workers also. Jimmy
January 3, 2014 Dear Public Storage: I have had a unit since November at the roseville road, north highlands, CA location #20214. I want to give a big "Thank You" and thumbs up to my Tres Hermanas, Michelle, Kae and Christina. These ladies individually have strong positive work ethics and great interpersonal skills. They work well together as a group and individually.I have had a chance to talk to each individually, and they all are incredibly hard working mom's who all have great leadership qualities and are confident in their individual strengths, but also are very supporting of each other and that lends for a really positive and super charged energy in and around the office and these girls are knowledgeable, friendly and have all the answers to all the questions regarding the who, what, where, whens and whys of the facility! YOU ROCK LADIES!! Keep up the good work, and keep working well together, u r a great team!! Sincerely Erica Lieberman
Great staff and facilities!! I will be renting here for awhile for sure! Kae was awesome!!
My experience at Public Storage was one of relief. Kae and Michelle made it easy to work with them and not being pressured when what I consider valuables are in their storage facility. Bad experiences in the past led to unjustly relinquishing me of my storage when all I wanted was my personal pictures and paperwork. When the storage (not Public Storage) is going to auction my things anyway, why not take at least half of the storage cost to get my baby pictures and classwork, sport medals, etc., priceless memories. To think that all the person who buys the storage is going to do is throw those things in the dumpster was disheartening. I am ranting because you can guess that it has had an impact on me. But Public Storage made it easy for me to downsize if needed be and made it a simple process to move out. Thank you very much.
Kae is the friendliest and nicest person I have ever met. She tries to remember everyones name and make them feel at home . SHE IS THE BEST Mike
The manager at this property went above and beyond to accommodate my schedule when trying to empty my unit before the deadline. I do not hesitate to recommend this property.
While entering the public storage establishment my van died. I was later to find out it needed a timing belt, but while I was there, Michelle, was kind enough to allow me to park my vehicle until I could get a tow truck to tow it out of there. Its people of this caliper who show a caring attitude and great customer service that we need in positions of this type. I came back a few days later and she even asked how it went and if I had gotten my vehicle repaired, its so comforting to know there are people who still care. Thank you, Michelle.
My name is Nan Pierce and I am Paul Munsterman's room mate. I have the storage unit here.This location is always professional and friendly. I like their pricing and payment schedule. I am a happy customer.
Setting up my storage in advance on-line made the selection of a storage facility easy! When I arrived, they were ready for me and they showed me the storage spaces they had available, which was what I had in mind. It was spotless, with no signs of insects. Access is great. I got all the necessary papers taken care of, including auto-payment on-line so I need not worry about being late. It just gets paid on time! The property managers, Linda and Christina were very polite and helpful, making this a great experience.I would highly recommend this facility to my friends, should they need storage space.
My boyfriend and I were looking for a storage during this stressful time of moving houses. And we came into Roseville Road Public Storage and we met Christina and Kae. When we first walked in we were already irritated from looking at previous storages and their pricing. We mainly came in to look at the Public Storage prices on their units. So Christina urged the fact to go look at aunit so that we could get a better feel for the property. After discussing all of the features that Public Storage has, we definitely wanted to rent there.