Public Storage Self-Storage Units at 38290 Cedar Blvd, Newark, CA

This was a great experience using the Public Storage unit. It was clean when I moved in and so easy to use the garage door access. Automatic gates opening via the App was wonderful! I will use them if needed in the future.

Sofia help me fast and easy. Happy to have found the STORAGE

Fremont location. Cedar blvd. Discovered Cockroaches around the storage units. Brought it to the attention of the manager. She became VERY defensive, instead of effective resolution. Spoiling the good reputation of Public storage. UNQUALIFIED MANAGER.

Sophia was very well-articulated she helped me find the most frugal and economical storage unit and I rate 9 out of 10 out of 10 out of customer service

Sofia helped with my rent and space .thank you she is the best

Sophia help me give me the best rates one of the best people I met in a long time

Very good customer service, Sofia is the one to get help from! She provides good info, very detailed and straight foward!

Sofia helped me get a unit and welcomed us with a smile and she is great at what she does

Sofia helped me with the unit ,I walked in and she started going over everything that I needed to know .she welcomed me with a smile unlike uhaul .thank you Sofia

Sofia is amazing! We had to get a 2nd storage unit and she guided and got us checked in fast! Clean, accessible spaces, friendly, and fast! Thanks Sofia and Publoc Storage🫡☝🏽🥂

Great service, good location. Sofia is the best.

What can I say !! Sofia was so helpful with the rental as I changed my mind last minute and wanted a 10x30 she was totally ok with that and got me a cheaper price then other company . All I have to say is Sofia is a great help

Sofia was nice and super helpful with accommodating my last second change!

I went into the location to get help with download the app and Sofia helped me with the reset of my password and download. Awesome job Sofia

Clean, but rates go up fast. You can however, ask for a price deduction which wasn't offered, I heard from word of mouth. The staff is extremely friendly and welcoming.

Sofia helped me find a amazing price at public storage

I had a wonderful experience with Sophia. Yesterday I went in to update some info., and she helped me immensely. Truly a professional and I can't say enough about her expertise in her position.. She is definitely an asset to Public Storage, Newark

Found a storage unit for a great price thanks to Sofia! She went out of her way to tour the property and find us exactly what we needed within out price range.

Sofia help us to rent unit and great customer service. Thank you

Sophia helped me out with my questions about rent and insurance. I really appreciated her help!!!

Sofia did a great job for me

Sofia was super helpful and helped my friend with the renting the storage . 10 stars

Sofía helped with the storage and she was amazing .

Thank you Sofia for the best experience and customer service. YOU ALWAYS MAKE MY DAY. Very polite and sweet. Thank you sooo much Sofia

Jessica was so nice in explain she treat me with so much respect give her 5 stars

Sofia is a great person with great customer service, if you need something she always find a way to help you.

We walked into the property with just questions but Sofia was so helpful that we ended up renting with her . She is a awesome manager .

Absolutely disgusted with Sophia and Dawn. Called ahead before I reserved a unit and spoke with Sophia about how we needed a storage unit to back trailer in. She seemed like she knew what we needed, so I went ahead and reserved a unit at this location. Got to the facility Sunday DURING office hours and barely fit through the gates with a dually and trailer. I’m talking about 2 inches on both sides. Attempted to back into unit but was unsuccessful due to the narrow lanes. Went to the office, no one was there. Called, no one answered. Left a message, no one called back. Called customer service and they let me know that they were going to urgently email her. Sophia did not call back until the next day, which was useless because my husband worked that Monday. We ended up getting a unit at the other Newark location. Called the next weekend and spoke with Dawn to transfer my unit to the other location and she was unable to do it without DM. Dawn said that the DM would not do so until the following Monday. Which again, was useless because my husband works Monday - Friday. Called We Care and finally got some help. We Care refunded our unit at this location and now we don’t have to deal with stupidity. Dawn’s only advice was to go ahead and book another unit. They wouldn’t transfer my unit because they would lose out on sales and they wouldn’t even refund the lock that I didn’t even use! Honestly worst customer service I’ve had to deal with. When I finally spoke with Sophia… she let me know that she doesn’t work on Sundays when office hours are clearly 9-530 that day. If you have a big truck or moving vehicle, go to the other Newark location. This facility is small and has very narrow lanes, so it is very difficult to get in and out of this place. Sophia and Dawn will keep your money even if the unit doesn’t work for you.

Sofia helped me get the unit and helped me understand the process even if she had to write everything down for me . Amazing

Korine gave me a excellent customer service and did a great job with helping me out

Jessica fue muy excelente como me presento la unida le doy 10 estrellas

I give Jessica 125% 10 stars excellent service experience I can’t believe the happiness in her smile excellent work very professional

Greed. Just terrible. So beware customers.I am now going from 356 dollars a month to 445. This is how you treat your customers! And I am also a senior citizen and a veteran. Can't believe your Greed Public Storage. You cause stress. Of all the bills I have this one goes up the most. You make me sick, mad and angry. I am not the only one. Shame on your Greed, shame on your dishonor. I hope the future treats you like you treat your customers.

John Anthony Was exceptional in helping us move in. Appreciate going above and beyond to help us.

Sofia is the best customer service. She helped me find what I’m looking for and I’m satisfied with her service. If you have any questions, reach out for Sofia. Highly recommended

So where do I start , we rent in Tracy and eveytime we go there no one is ever there . I always used to come to Newark and Sofia used to help me . So I just said let me go and see Sofia and let me tell you I’m so pleased and blessed that Sofia was here and helped me with my unit which see got it loaner and helped with the fees . So Sofia thank you for the help

I went into the location so she helped me with a different property . Sofia is amazing and super helpful

Sophia was very helpful! She answered every single question I had to ask! I definitely recommend renting a storage here very quick process 👍🏼

Sofia was helpful in explaining and helping us set up our rental.

This is my second time renting at this location, And of course Sofia always goes above and beyond with assisting & Making sure your needs are met before you leave the Property.

I walked into thw location and sofia helped me with my rental needs .

I've been here for years and everytime Sofia has helped me .she is amazing and helpful and always smiling and welcoming

Angie and Sofia helped us with the rental and Sofia helped us understand by speaking in Hindi

Sofia and Angie helped us with the rental , I know we got the best deal

Sofia is great help , I’ve been renting with her over the past 6 or 7 years off and on . And I won’t go anywhere else

Dawn provided fantastic customer service. She went above and beyond to secure us a beautiful, clean, climate controlled storage space. I will recommend the 6800 Overlake Place location to all my friends and family. You won’t regret choosing Public Storage for yourself!