Public Storage Self-Storage Units at 1040 Terra Bella Ave, Mountain View, CA

Rented a unit here today … Pervin, the on-site manager was super helpful. Great location with easy access to 101/85/237 Clean location/well managed/cared for. Best price around for a ground floor unit with outside access for drive up. I recommend 👍

I recently had an outstanding experience at my local public storage facility, thanks to the exceptional service provided by Parvin. From the moment I walked in, Parvin’s warm welcome and helpful attitude set the tone for a great visit. He patiently explained my storage options, guided me through the facility, and ensured I felt comfortable with the changes. His attention to detail and commitment to customer satisfaction made the whole process smooth and stress-free. It's rare to find someone so dedicated to their job, and I truly appreciated his effort. I highly recommend this facility, thanks to Parvib’s excellent service. I'll definitely spread the word to friends and family!

I was able to secure a reasonably priced "reservation" for a storage unit however, it is not hyperbole to say that it was impossible for me to confirm that reservation and rent the unit. The online links provided were not functional and filled in forms with incorrect information and provided false error codes making it impossible to complete payment. My husband and I both spoke to, in total, 8 customer service agents who were kind and attempted to help but conveyed inconsistent information provided by their system and guided us through the same dysfunctional process 4 times. The company does not provide any way to speak directly to someone who is able to fix problems or address concerns, the staff is unable to process payment over the phone, there is literally zero troubleshooting of system errors.. I don't even know how to convey how aggravating the process turned out to be. It seems to me like the company deliberately posts affordable pricing as "reservations" and then designs a broken system that is unable to provide that service. Seriously disappointing. I encourage you to save your time and find a more honest storage option.

It is an update. I actually got robbed a year ago. Surprised to find out they don't have security cameras to cover most areas except in the front near the office. I eventually moved to the front unit just to be able to have security camera. Disappointing and it was too late. My 2 most valuable antic side tables got stolen. Also beware that they kept increasing the rent. No consideration for long term renters?

Thank you Parvin!

Great customer services by parvin

Jenny is the best, heart and soul of this place, always happy to assist, amazing energy, she makes my day every time I go to my unit to pick up some stuff. Units are very affordable, clean, 12ft tall, safe and secure. Thumbs up all around.

I really like this facility but I have to move to another city. The costumer service from store manager Parvin is 100 % professional. The facility is always clean with lots of space. If thing changes on my side I will come back, I hope Parvin is still running this place.

This place is great. It's well kept, Parvin is great to work with, and it's in a solid/convenient location

Very smooth transaction! Parvin was very professional and knowledgeable. Very Clearly explained all aspects of the rental and using the facility. Could not have been easier. Everything about this was pleasurable.Thanks Parvin for all of your help!

We rented multiple storage compartments for a few years and had a great experience. Pravin was very professional and easy to work with.

Great manager, great facility, very well organized and well run.

We've been using this storage facility for years. Parvin the manager and crew are top notch. They are always helpful and great to work with.

The facility is very clean, with easy access. Parvin, was very helpful.

Parvin has exceptional customer service. Love that access starts at 6am, would recommend

Clean and friendly staff. Close to high way 237 and next to google. There is taco bell on the corner even.

The facility is very clean, with easy access. The manager, Parvin, was courteous and helpful.

Really helpful. Parvin took the time to show me several options and explained everything carefully. Highly recommended.

This Public Storage facility is great. Having rented from here for many years, I'm always impressed with ease of access, great maintenance and awesome staff. The property manager, Parvin, is super helpful and proactively communicates whenever there are issues. Highly recommend.

This is a great facility, and especially outstanding management. They are organized, helpful, and responsive.

Parvin is just the best. Always friendly, helpful and courteous.Couldn't ask for more 100% in my opinion.

Good price for big storage. Fast service. Thank you guys 👍