Public Storage Self-Storage Units at 11200 W Pico Blvd, Los Angeles, CA

Edwin was great ! He helped me to the right size unit at the beat price.

Edwin was awesome, very thorough and helped us rent a unit without much hassle. Thank you!

Easy process to rent unit online and the manager Edwin was great showing me around the space.

Muy buen servicio,Edwin is the best gratis servicio

Edwin and Danny have been great through the whole storage process. Highly recommend!

EDWIN performed amazing service and I went to other storage before but this location is the best. Just want to add more recent experience also very positive with this place. ERCAN is amazing employee with great customer service skills. I was lucky to meet him, he did accommodate me even he was already closing the office for lunch when I arrived and he went back to the office and helped me with the payments. I was so grateful because I was rushing in the traffic from work to get on time. He even helped me to clean bird poop from my car :) when we were outside. Come to this location: 11200 W. Pico Blvd., and you will experience their professionalism by yourself.

Edwin is awesome! Friendly, professional and very helpful!!!

Edwin is amazing! We are long time PS renters and he always goes above and beyond to help us when items arise. Storage is storage, but Edwin truly makes this the location worth patronizing because of his top notch customer service. Thank you, Edwin!

Danny, is the best! He is the definition of customer service. He also keeps the facility really clean.

Thanks to Tariq for helping me set up my storage and Edwin for answering my questions and helping me plan on my move out.

Ercan was the most helpful. Made everything a breeze. Highly recommend. Newly tried to change units and Edwin was very helpful and accommodating. Made the transition easy and smooth. Still highly recommend.

Edwin gave me excellent service again. Thanks.

Edwin is great!! He’s such a good helper!

Special shout out to Edwin! He gave me absolutely brilliant service. Helped me pick out a storage locker, assisted me in purchasing supplies including tape and boxes, and even found my locker key when I lost it! Edwin made the process so much easier and I couldn’t be more grateful. Thanks Edwin!

Edwin is terrific!

Edwin was great ! He helps me all time I have rented multiple units at different locations and he is the best. The property is always clean; best security to the building and great app to manage the account. 10*

Edwin provided great service, excellent place to store your stuff

Edwin explained everything clear. We are repeat customers. He was patient and answered all the question. Good attitude and helpful. He smiles and provides great service.

Tariq was helpful and kind. 10/10

Edwin was very helpful, totally recommending.

Edwin is very kind! Patient with my requests, and has a great energy! Also the wait wasn’t long when I go and see him there!

Edwin’s great and helped me a lot on my move-in day!

Edwin has been a great property manager since I first rented my space 10 years ago.Very satisfied with my rental experience.

Asdar and Edwin were so helpful today!

Everthing is all good, Edwin is always there to help he is friendly in a good mood and always ready to work. Property is clean and spotless. Recommend the storage to my family and friends.

I have rented for about 2year Edwin has been helping me out to downsides storage. I just want to thank you, especially Edwin he has been very kind.

Claudia was very helpful, friendly and pacient with our needs. She explained us all throughly

Very great experience and the management is very friendly and helpful. Edwin is great!

Tariq was amazing today and helped me find the perfect fit for my storage needs. He was patient and informative.

Edwin at Public Storage on 11200 west Pico was extremely helpful, kind and patient in covering all my options. A real pleasure to deal with. It was quick and painless to secure a box and the app seems like a brilliant convenience along with the location for our family which is ideal. The facility is clean and well managed. I recommend!

Great customer service! Otis was very helpful, kind and cordial. He was very patient with me and answered all of my questions. Also, this facility is very nice and very clean. I would recommend this location to anyone seeking a storage space. Angela

Super grateful for this Public storage location and the staff here. On more than one occasion, Edwin has come through and been incredibly helpful in processing storage unit fees, and making sure our unit with many of our beloved items are safe. It feels good to know we have this little corner in LA on lock.

Edwin was very supportive and friendly. Couldn’t ask for a better staff member to show me around.

I’ve been a client at this location for several years and was looking to downsize. Christa we SUPER helpful in showing me alternatives and was very polite and professional.

Excellent service. Edwin was so helpful.

Edwin is very nice and friendly, provides great services, and easy access

Edwin was great!

Ervan and Edwin were great and made the initial process so easy!

Ercan,, thank you for the great help he 8i very professional and friendly Above and beyond service.

Ercan went above and beyond to help us today. Our unit is too large and we are thinking of downsizing. He opened the doors a few minutes early for us and showed us various empty units. He was friendly to everyone he encountered in the halls and seemed to know many of the customers. His bright, sunny, professional attitude was extremely refreshing. Someone should make this man a manager. He is a huge assest to any business.

Ercan was very helpful and an exceptional rep for the business. He went the extra mile to show us around and all of the extra safety/security features of the building. Had a great move in and will highly recommend Ercan for a bonus/promotion. Couldn’t have asked for a nicer person to welcome us to public storage and answer any questions we had. He did a great job of anticipating our needs!

Edwin and Matthew were very knowledgeable, helpful and efficient. The facility is very clean, secure and has excellent ingress/egress. Pricing is very competitive, too.

Christa was professional and a great girls He was very good

Edwin is super nice provided an excellent service. He showed me several units and found me the right size for me. The property is clean and and easy access with the public storage App.

My unit was broken in to. Several items stolen

Ercan was every Great he is one of the best manager I have ever met

Ercan made closing out super easy and gave me the peace of mind I needed before leaving town. Thank you!

Ercan was amazing and delivered a great service!

Ercan! Was great ! Very knowledgeable, and patient ! Definitely recommend this public storage! Make sure you ask for Ercan !

Ercan was very helpful, provided great information. Very polite and patient answering all questions. Great experience. 👍

This place is very clean and nice and their staff are very friendly and nice. Jade was here to help me get a storage unit and was so helpful by showing me the spaces and was so kind and helpful. Will definitely recommend this place to my friends

Very helpful- Jade at the Pico location near Sepulveda (Los Angeles) is courteous, friendly, and professional. This is more secure than most storage locations I’ve used.

Ercan and Jade are the most awesome and helpful people ever! Thanks so much!! I highly recommend using public storage at this location and asking for Ercan.

Super grateful for the support that Jesse and Edwin gave me today with our storage unit. The staff was very friendly, and they made the process easy and fast.

Edwin provided excellent customer service!

Edwin Great personality and great service. Love the easy acces with ps App. If you ever need movers please contact Best West Move.

Ercan was extremely helpful! Great service

I had a great experience renting a unit through this location! Special thank you to Ercan who made my life much easier here after I lost my unit keys. I was pleasantly surprised with how quickly I was able to get back into my unit with their help, and the staff was great overall. Clean unit, no hidden fees

Ercan really helped me out great service all around.

Edwin was very great and helpful! Made moving out very smooth and was knowledgeable and friendly:)

Ercran did an amazing job helping me rent my unit and making sure I knew exactly where it was!

what type of locks are used at your facility

Lovely experience, Ercan was incredibly helpful! Stored my stuff here all summer and it was a very good experience

Ercan today help my unit issue . they increase my rent He help me with old rate for 6 months He was very friendly and very professional thank you

Edwin was so great! He answered all of my questions and walked us through the entire process. He gave us a tour of the units which was so helpful before we made our final decision. He then helped me download the app and showed me how to use it , step by step! His customer service was excellent: patient, knowledgeable, kind and professional. It pacified all of my nerves and made me feel confident that I made the right choice In renting a unit here. He even helped us bring a few boxes we purchased to the car. I highly recommend this location and ask for Edwin, he was awesome!

Edwin was amazingly helpfully with everything I needed. He instructed me how to get in and out answered all my questions. He keeps the place very nice neat. He’s so patient with everybody and treated everybody equal. He was my Angel for the day. I was so stressed out when I got to the unit, but he made my day so easy. Thank you Edwin, we need more people like you!!

Ercan, great hop helped me a lot today

Ercan helped me out today with my experience and it was seamless and was very helpful with everything including checkout! Thank you so much for all the help!

Ercan was super helpful and friendly! Walked us through multiple units and explained the options before we picked. Units are clean and climate controlled. Overall really happy!

I give this location and specifically Edwin, who works there, 5 stars for his incredible customer service and assistance. I accidentally dropped my keys through the elevator gap (car, home, storage keys) and Edwin, who was in the midst of his closing duties, dropped everything and came to my rescue! He went right into action to assess the situation and came up with the most ingenious idea. He went to the back and produced a magnet which he attached to a long stick. He very carefully (there was no room for error) and slowly pulled my keys out and handed them to me. He had the best attitude throughout the whole process and was simply happy he could help me! I was so moved by his assistance and attitude! The best! Thank you Edwin!!

Ercan was very helpful and made sure we had everything we needed, thank you so much Ercan!!

Ercan helped me today. He's the BEST! 100% professional and helpful. Highly recommended.

Last week, I was searching a rental unit. I went 5 different locations. The most friendly employee was Ercan. First of all, he treated me like I was someone from his family. He showed me different units. He took his time and didn't rush. He answered all my questions and explained everything about the property. I will rent the unit in mid September. Even his location price was higher for my budget, he found me couple of different places with less price. I will choose his location. I feel very comfortable with him. Public storage lucky to have him as an employee.

Edwin was awesome knowledgeable about storages and help me to set up my account and the ps app.

Edwin the best! Thanks for such great service

Edwin helped me find the best unit and the process was very straightforward. I would recommend this location if you have storage needs!

Ercan was great, he made my experience seamless!

Ercan was incredible! The staff was helpful and pleasant !

Good job Edwin. Help me download ps app, Property is crean and easy acceso.

Edwin , public storage best customer service. They explain everything in detail, the property is clean,safe,high_tech. They have a great Ps App. I love making my payment in person so I can see Edwin. I keep coming to this property because Edwin _ He is the best of the best , I like to make payments in person and visit my space. Property is always nice and clean.

Edwin and Ercan are super friendly and helpful. Excellent customer service. This is a very clean and well maintained facility. I have recommended to many friends. Highly recommend!

Edwin was super helpful! Went out of his way to accommodate my needs. Thank you Edwin!!

Otis is an absolute gem! He is very kind and made our move easy and stress-free.

Ercan very nice and helpful he show me couple units thank you

Ercan was so helpful!

Edwin helped me get into the perfect unit. He was very informative, knowledgeable and easy to work with. Great service and excellent property. Thank you!

I was so upset that I was moving again yesterday. But when I walked into the Pico and sepulveda Location Otis smiled and brighten up my day. He took the time out to help me with my boxes that I needed and even walked and helped me to my car. What a wonderful experience I had here and will be back to get a storage. Thank you Otis

Ercan was such a great help. Smooth process start to finish!!!

Ercan was great

Edwin was great! I got a second unit and it was fast and easy, nicely done Edwin Thank you.

Edwin is great and helpful, helped me get My storages quick , very happy

Not going to lie, I expected to move everything on my own with no guidance or help. BUT ERCAN WAS THE BEST! With a super limited amount of time to move my stuff, he immediately jumped into action with a lot of good energy and information. He walked me through each step, which gave me a lot of piece of mind when it comes to security. On that note, the facility was great! A little confusing at first, but with the app, it becomes a lot easier. Only storing stuff here for a few months, but I'll definitely use this location again when I need it!

Ercan was very helpful and got me situated with my space and money.

Edwin was excellent show how to use the app and show me around how to get the space

Ercan was great helping us!!!

Edwin was extremely helpful and made sure to find us another storage unit after a mix up without and additional cost.

Edwin

Ercan helped me with getting my first storage space and was very helpful!

Thank you Ercan. Salamat!

Sasha is the most amazing staff member! Super happy! Absolutely Great experience by Sasha. She provided us with a top-notch service: she showed us multiple units and explained in detail the advantages of booking the unit with their storage. It was great to get informed in the way that made us choose the right unit for our needs. Sasha was polite helpful and extremely knowledgeable. I will definitely rent only with Public Storage from now on and I’m extremely grateful for her 5- star service. She gave us positive energy and provided us with all the information that we were looking for. Thank you very much!

William was extremely helpful and made my choice in storage facilities easy. What is usually a stressful experience was streamlined due to his incredible help and care. Thanks William!

The BEST staff. On Sunday, William went above and beyond to get me set up perfectly and make sure everything was just right (Thanks so much William!) and earlier in the week, Edwin gave me great and friendly guidance, just as he did years ago when we first arrived at Public Storage. Just a model team at Public Storage! Can't recommend them enough! :)

Edwin was fantastic finding the right place. Showed me how tu use the app. !!!

ercan , he's a very nice person Always when I come he help me .

My boyfriend and I have used Public Storage for the last 5 years at a few different locations. None of them come close to this one. Erchan is so friendly and helpful it's almost hard to believe he works there since every experience we have had with other employees has been unpleasant. Ercan is not just a friendly employee among unfriendly employees, he goes out of his way to help us & I think he would stand out this way in any work setting. We really appreciate him!

Ercan is the most helpful person I have ever encountered at any place of business!! Thank you all so much for the beat storage experience ever. He even helped me break down and throw away my boxes!

Be sure to ask for Raina! She's been incredibly helpful through out a handful of moves. A+ service from Raina.

Erjan was amazing! He was kind and informative during his tour of different storage units.

Ercan was awesome, he made sure all of your storage needs were met.

Edwin was the guy that helped me to set up my move out. He was pretty attentive and helpful with everything I had to know.

Love this facility. It's clean, the lights work and the air circulation is great. Ercan and the rest of the staff are very helpful. Once you get used to looking for the "E" for the elevator you never get lost.

Ercan was super helpful!!

Ercan made the experience so easy! He was extremely helpful, will return soon.

Ercan and Claudia helped greatly with finding me a suitable unit. I appreciate the time they spent helping me find the right one.

Edwin was awesome very helpful and knowledgeable! Sasha built my boxes . Great teamwork

Your staff are always polite and professional. In fact, most go beyond what one would expect. One employee deserves a shout out. Ercan was so pleasant and helpful. When I left my driver's license at the front desk he went to the time and trouble to call me to let me know that he had my license. The experience with your company has been a good one. Until next time. ..happy trails.

Edwin was a great manager that helped us right away and was clear with the services offers.

Edwin was a great help today. Thanks Edwin

I’ve been renting a space here for almost 5 years. It’s always been clean and well maintained. I decided to downsize and rent a smaller unit. Sh’kena was super friendly and helpful finding a unit a few doors down from where I am now. As far as storage places, I would say this is a good one.

Ercan was very helpful! Thank you

Just rented a storage from Ercan today. He is an amazing manager, great customer service and very nice and accommodating! Highly recommend!!!

ercan thank you for your help today , you are very friendly and professional

Ercan, excellent, nice, helpful.

Ercin was very helpful and friendly

Edwin was so helpful helping me and my wife to set up my app and storage.

Great staff! Ercan was very friendly and helpful! Very accommodating!

Edwin was super sweeet and let me know about everything before moving in all my stuff :) Super patient and nice

Edwin was extremely helpful in aiding me in setting up the app for me as well as everything else with adding an additional unit.

ErCAN and Edwin are great ! helped me out with storage packages supply. ErCAN rocks!

Edwin great customer service. Excellent location to get to my work.

Ercan,,, was vary helpful Thanks for the help

Excellent Customer Service! Ercan was so patient, kind, and helpful. He took the time in showing us and explaining to us out options. He went above and beyond to getting what we needed. Thank you so much Ercan.

Ercan at the Public Storage on Pico is a joy to be around. Helped me open up a new storage unit. Took the time to show me the unit first no rush and made the process a breeze. I have had MANY storage units in my lifetime already including at Public Storage locations and this was a very pleasant experience. I LOVE that my code from the app for the gate actually works too so I don’t have to get out of my car and REMEMBER or look up my code. At some locations it doesn’t always work. I also love that the dumpster is just a step away to throw out trash. Some locations you really can’t dump anything or the dumpsters are way over yonder. Lol I’m always going through my things and decided what needs to go after some time so it’s nice to be able to make that process as easy as possible. Perfect!

Great service from Ercan

It is pleasure to be renting here about 7year and Edwin had always been nice helping me and all other.

Ercan provided superb assistance from beginning to finish and onward. Moving made simple just what every patron needs!

Edwin was amazing helping me with the mobile app. Great customer service ⭐️⭐️⭐️⭐️⭐️

Edwin is a 5 star manager at this location. He provides customer service above and beyond what is expected and we appreciate this very much!!!

Edwin and Sh'Kena were very helpful and are great!

Edwin more than. Helpful in a raining day to use the ps app and ste up my storage unit . Edwin went far and beyond to set up the app and show me how to use the phone to access the elevator.

Edwin has treated my family with courtesy and kindness for years. In my opinion, this is a top notch storage facility. There are many security precautions and this location is clean. I had a unit at a nearby storage because it was slightly cheaper, but paid a higher cost in the end. I am happy that I wised up an came here; in this case, the difference is worth the expense.

Edwin has provided extraordinary service and kindness to my husband and me for many years. His caring and efficiency were magnified to an even greater extent during COVID. The facility is well maintained, but although we pay more, it is the service that keeps us here. Thank you Edwin!

Edwin did such a great job of getting my spot set up. It was a very fast transaction and everything went smoothly! Five stars!

Great service by edwin!

Mazell was so great and helpful we got a unit in about 15 minutes! So easy.

Raina and Edwin were so helpful!! Highly recommend!!!

Excellent job by Edwin helping me with my storage and using the app.

Mazell helped me get a unit here at the Pico locations she was quick and efficient A1 service . Thanks so much !

P.s app is fantastic. Edwin recommend it and it makes it easy to make payments. Thanks so much!

11200 Pico, Big shout out to Riley for her assistants! Fine example of a quality and professional employee!! Thank you for all your help! All Lady Locksmiths Julie

Amazing experience - Edwin was super helpful!

Edwin is awesome and helpful. A great representation of your company.

Edwin was great helped me to get my new storage. He showed the space and help me how to use the ps App.

Edwin was very helpful and did an excellent job in showing and explaining my storage needs. The facility is very clean and well-maintained. I highly recommend this location.

Edwin is great manager good good nice person

Great service by edwin

Edwin is an excellent manager. He went above and beyond to help us out to get the right space at the price.

Edwin was such a tremendous help and made me feel very comfortable with the whole process!

Edwin was such an excellent help. I got my 2nd unit today and he was so helpful explaining the term of the rent + helped me to download the PS APP. SUPER HELPFUL .,VERY NICE love this location.

Mazell and Edwin is always so helpful and professional. The property is always clean and well lite. The also helped me download the new Public Storage app, which is quite helpful. You don't have to worry about touching the keypads to enter the property or elevators. Good jobs PS for the amazing staff! UPDATED REVIEW: Went to the office to inquire about possibly getting another unit or consolidating into one unit. Mazell was very helpful, professional and patient with all the questions I had and ensured me that things were easier than I expected. Thanks again Mazell for all you do!

Great service by Edwin

5 star Excellent service by Edwin.

Highly recommend!! Outstanding service!! Thanks to Edwin who helped me, courteous and kind!!

Don’t hesitate to run to rent a space at this location. Mazell is a true gem. She made the entire experience so easy and pleasant. Her professionalism and commitment to excellence is unparalleled. I highly recommend this location and working with Mazel. If I could give more than 5 stars I would.

Public Storage company is lucky to have amazing employees like Mazell and Edwin. They are extremely knowledgeable with patience and are always there to help you in any way they can. Their response time is quick and the place is extremely clean and affordable. We are happy with the service. Thank you. customer service is

Too many homeless outside

Such a great experience at this location! Mazell helped me secure a storage room and showed excellent customer service! I recommend this location for everyone. You won’t regret coming here :)

It's a public storage. Serves its purpose.

Edwin and Mazelle are very professional, helpful, friendly and thorough, explaining details and taking time to make me feel welcome. . The facility is clean and orderly. I truly enjoyed my renting experience with them. I will definitely tell my friends and family to check with Mazelle and Edwin at Public Storage if they need a rental space in the area.

I was at this location a few days ago and was delighted to run into Mazell. Even though this location didn't have the size my client was in need of, Mazell went the extra mile to locate the size we were looking for. She also told us about the e-rental process so we could secure the unit while it was still available. Thanks again Mazell for your great customer service!

Mazell and Sasha was super helpful!

Sasha was a great help showing me around the place. Great staff.

Mazel and Edwin were most helpful to me in setting up my account. They were both professional and creative in solving my issues. It was a pleasure working with these best of the best PS team members. Please be sure to personally thank them for me. Scott Kalin Scott Kalin

Thanks to Mazell for providing great instructions on locating and renting the storage unit. She answered all my questions in a positive manner and with a smile. She made the process easy.

Edwin was very helpful and courteous! It is a great app. I would highly recommend this storage facility!

Edwin is professional,knowledgeable and courteous

Edwin is a life saver! Edwin communication was superb, he was empathic to my situation and needs, I was pretty indecisive, but Edwin remained patient and helped me problem solve my situation. I am very grateful to have the best customer service!

Mazel was so helpful and even guided me to my unit!!! She showed me how to use the app (which is great and easy!) I really really appreciate her! She made the experience great! Thank you!!!!

I had a wonderful experience renting a 10x10 unit here. Everything from booking the reservation online (and a few calls to customer service on my part) to the onboarding process on-site with Mazell. She was kind and helpful, I couldn't have asked for better customer service! She helped me download the app and test it out for access to the elevators which is such an awesome feature! She also told me about the extra security measures they are taking and I left with peace of mind.

Sasha did an outstanding job

Mazell is amazing. I had a great experience and got thru the process with efficiency. She directed me to the app and it made my life so much easier.

Walked in today... and Mazell helped me out. She let me see two units. Easy sign up. Great customer service. Like the location.

Very friendly staff, especially Mazell. Great location!

Edwin was very professional.

Edwin was very helpful great

Edwin and Mazell were amazing. The nicest, friendliest most helpful teps you can find. Handled all transaction with great professionalism . Facilities were clean, customer lobby, clean and organized. I highly recommend this storage facility.

Edwin and Mazell are so helpful! When I first made a reservation, Mazell called me right away to advise that rooms of that size and location (large and ground floor) were in high demand and encouraged me to come down as soon as possible, which I did. And Edwin was so helpful and friendly getting the paperwork and facilitating when my movers were there. Great team!

Edwin and Mazell were very helpful and had to stay longer than his business hrs! Great service

Mazell is such a delight everytime i encounter her. She is always going the extra mile to make sure her customers are have what they need (unit sizes, merchandise, etc) and if she doesn't have it she finds it. Would recommend any location she's working at.

Edwin have good Customer service. He helped me find the best deal easy access to my unit. Edwin went out his way for me to rent at this location.

Edwin is excellent he made our experience painless. He is very friendly and he fully explained all we need to know. Truly amazing.

Both Mazwell and Edwin went above and beyond the call of duty to the point that I will probably get another unit here within a few days. You have two special people and they serve you well!

Edwin, Thank you so much for your patience and help! You are were amazing!!

Really appreciated the amazing patience and help Mazell gave me when I relocated to another unit.

This is my storage, always very clean and there is plenty of space, plenty of elevators and plenty of carts everytime I came here. Carry and Edwin was very helpful! I recommend!

Great experience at public storage, Edwin was super helpful and courteous when I visited!

Great 5 star service by edwin! Claudia

After closing my office due to Covid it was a mess, very greatful to Edwin and staff for helping me during the move. Place is massive!! Very helpful staff.

I visited my storage unit at the Public Storage on Pico Blvd property code 29143 and dealt with a lovely employee named Claudia and a very friendly employee named Edwin who helped me with a heavy suitcase. They were professional, courteous and allowed me to use the restroom as well as charging a completely uncharged phone.They were helpful and humorous during a trying time. I hope to see them again soon.

Nice service and great facilities to store your goods. Edwin is great customer service.

Great service by edwin. Very helpful and happy for the services. Nice and clean property.

I just reserved a storage space here a few days ago and the staff was extremely helpful and nice. I am glad I chose this location!

Edwin was very prompt and helpful with me getting my second unit!

Edwin, is an exellent manager and gave me a great service.

Mazell was a very patient woman. Very friendly and knowledgeable and helped us with all our questions and needs. She is a great asset to the company.

Edwin, is the greatest & fast! Extremely helpful.

Very easy to use and understand. Staff was responsive and helpful, especially Edwin and Claudia. I would definitely use again!

I have a storage unit at this location and was trying to find the right size boxes to place in the unit. Mazell helped me out and she was so friendly and knowledgeable on the right boxes for my needs. I appreciated the service so much and recommend this unit to anyone looking for a smooth and easy move.

MAZELL

I have been using this facility for the past two years and it has been a phenomenal experience. EDWIN is great! His customer service is outstanding. Highly recommend.

Edwin is always delightful & very helpful, informative, nice, kind, cheerful, good mannered!!

Great storage facility. Very clean and safe. Wonderful customer service from Edwin, Mazell, and Claudia.

Edwin gave me 5 star service on my move in. He made the move in process hassle-free. Thanks Edwin

Very poor sales experience upon check-in. Heavy, heavy sales on insurance and locks. Automatically added items to bill and had to fight to get them removed.

Quick service and professional employees.

Great customer service from Carrie and Edwin

Edwin is Amazing! Great Customer Service. He valued me as a customer. Great experience. Thank You Edwin for your time & consideration greatly appreciated!

Claudia and Miguel were awesome to work with. I forgot my license and they allowed me to use one of their carts without it. They saved me so much time in going home and I really appreciated that.

Edwin at the front desk was super helpful. Highly recommend this location!

El personal que trabaja ahí tienen pésima actitud. Si no les gusta su trabajo que no se alquilen.....

Edwin and Claudia Are the best! They are so accommodating and helpful. The storage facility is so clean and safe. Location is very accessible. Service par excellence. Special thanks to Edwin and Claudia !

Shoutout to Edwin and Claudia for making this such an easy process! I was a bit worried coming in as I’ve never used a storage unit before, but those two guided me through the entire process by both making me feel at ease and assuring me my stuff would be secure. I’ll be back soon! Thank you both!

Excellent service, crisp timing, clean sanitation of premises. Assistant Edwin was especially helpful with my many storage items, which I had difficulty moving. 5/5 recommended.

Had a $700 dollar huge storage unit at this facility for over a year. After selling several bulky items, I required far less space. Erika, the nicest woman who works in the front, walked me through all availability, proposed the best offers and was willing to go the extra mile to get me a storage space for not much smaller while being $450 less. Erika went above and beyond to accommodate me as a long term client preventing me from relocating. She was patient and had a sense of humor while maintaining a high level of professionalism. If you want great space within the city so that you have quick access, this location is perfect! Pricing is reasonable, location is clean and they respect your space. Also, while relocating to the other unit, I witnessed the other lady who works there wiping down door knobs, sweeping, canvassing the area ensuring ones safety. Overall, A+ rating on all pieces! Keep up the great work.. Thank you!

Katelyn & Erika made everything easy and answered all my concerns with ease and grace. So many storage facilities are dark or dingy, I actually commended them on a clean, spacious lobby and a very clean facility. We even had a good laugh at the end!

Very clean place! Erika was extremely helpful

Great customer service, super friendly staff.

Edwin, Oh OK so OK OK Edwin has been very helpful with us and I’d like to complement them all the help he’s given us and I would complement him on the job very well done thank you

Best customer service....thank you Erika!!!

We had a wonderful experience here. Erica at the front desk was so helpful and I felt so reassured. She gave great information on the merchandise, was clear about policies, and answered any additional questions I had.

I went in to make a payment and Claudia was so helpful. She is the sweetest if your looking for a forage I would definitely recommend coming here there sítieme services is great!

Good prices and wonderful service! Thanks Erika

The staff there is always friendly and helpful! I’ve been there for a few years, and they still give me a courtesy call if my due date is getting close and they haven’t heard from me. They keep the place clean, always! Also, Erica was able to get me a reduced rate, and in the present circumstances that was a great help! Great place to do business!

Erika is wonderful! She’s extremely helpful especially during a time last this ! Thank you

Katelyn Customer service was Excellent.

We arrived just before the office closed at 5pm and the front staff helped us out, walked us to the different storage units and took really good care of us. We signed up and began moving in right away. This is the second storage unit I've rented from this specific location. The staff, location, security, and overall location is great, which is why we chose to return here again.

The staff was very helpfuI. The place is clean and well organized, I had to make 4 trips to get all of my stuff and the girls working the front desk were kind and very helpful! Much better experience than I expected!!

Great service ! An awesome experience - convince and easy access.

Public storage pico team has been the most helpful by far I really like this particular location for cleanliness and convenience and the staff that work there are very nice people and most of helpful as well.

Excellent service!!!

It’s so good!!!

Everything has been a good deal in the 6 years since I got my space at Pico and Sepulveda.Edwin the manager has done everything right and is recommended to do business with.I enjoy it here.

Pico team are the best! 5 🌟

I had a lot of things to pack and move for a friend in the area. I stopped in to pick up boxes, and Abbie and Miguel were amazing! They were attentive and friendly, and a joy to do business with. Recommended!

So glad I came here. Abbie and Miguel helped me this afternoon and they were such a joy to work with. I recommend this location for anyone looking for storage space. Thank you guys!

Edwin is the best ! He helped me all the time with my storage payment. 😀😀

Pretty big and nice space, convenient for moving and saving stuff

Was looking to find a storage facility for the near future and Abbie and Edwin were very helpful in answering all my questions. Definitely recommending this to people in the future.

Great experience. Very kind and friendly workers and very helpful

Great location! Very nice and helpful staff and clean facility. Thank you for your help and recommendations!

We came to this public storage to get a new unit and we were greeted by an amazing staff of Miguel, Alvaro, and Abbie. They were courteous, knowledgable and had great attitude. They set us up in record time and we were more than satisfied. We’re recommending this particular public storage to everyone!

Great location. Clean and secure storage facility. Manager Edwin was very welcoming helped me with all my supplies and was able to get me the right storage room quickly.

Clean building. Professional, friendly staff. Perfect public storage

Came by for merchandise and was so happy with the staff! Abbie and Miguel were so pleasant and cheerful. The facility is really nice too!

Alvaro was Awsome! Help me with everything I needed! Highly recommend them

I'm in the process of moving, which can be a stressful time. This is my first time using public storage and I was a bit nervous. But, the staff were super helpful and informative. The showed me my space, which is the perfect size, and gave me all info I needed. I feel like I will have a smooth move and that my things will be safe. The location is super convenient and in a great location.

Alvaro was great, showing me 3 sizes so I could make a decision and telling me to reserve the one I wanted online so I could be sure to get it. The place is secure, immaculate, and well lit with climate control. Price for the bigger unit was a better deal than smaller ones at other places and especially if you can get their $1 first month deal on the unit. The only caveat I would say for new renters is to bring a copy of your homeowners insurance so you don't have to buy their add on Orange Insurance.

Edwin provied me great service! He is always help me with my payment and question .

Great Service by Edwin,!

Incredible service. Warm friendly knowledgeable. So helpful that i needed more storage for my biz files Alle and howw inc 10 star experience

Team Pico has been so helpful and accommodating over the years. We love the upgrades and everything remains clean and sanitary. Thanks for all you do!!!

I have been coming to this storage for years. My job consistently needs to upgrade or down grade units due to our busy seasons. I am always helped with respect and the customer service is A class. The manager at the store Edwin Reyes has never let me down. He goes above and beyond for us especially when we purchase merchandise for are next size up. Thank you guys!!!

Great place

Edwin is big help awesome experience 👍

Abbie and Miguel were super epic! Awesome help

Was on a time constraint and Representative was very fast, precise and knowledgeable. Thank you so much for your Help. Plus it was very affordable, clean, easily accessible, and the staff is very friendly, helpful and prompt. Thank you again Team Pico!

Elexus and Jaimie was extremely helpful and friendly!!!!!

E'lexus was very helpful and pleassnt to talk to and she was funny👍😊

Great staff, very clean facility but got disappointed by the company policy that they don't prorate the last rent when vacay and don’t make refunds..

The customer service here was amazing!! Abbie was super helpful and kind and I will definitely be revisiting for my storage needs!! Highly recommend

service was good, building is clean, 5 stars

Dolores Very nice customer service nice big storage unit come and check it out thank you very much

I love everyone there!! Best service ever. Very helpful!

Abbie and Miguel were super helpful during my trip to Public Storage today! They both took their time with me and took customer service seriously. I will definitely be back!

Thanks Abbie, Edwin, and Miguel ( the Pico Team) for the great service!

Team Pico Edwin and Miguel is good

Edwin's service is helpful and so kind.

Abbie and Jaimie are amazing! Best customer service!!! They go out of their way to make sure you have the best possible service you can get!

It’s an Amazing spot, friendly staff, easy access clean made it very easy.

Great customer service at location. Staff is always very friendly. Edwin is always helpful when I send in my staff for supplies.

Jaime was really helpful in finding me a unit and taking advantage of a deal !

Had a great experience at this particular branch the employee Jaimie was very knowledgeable and attentive excellent customer service helped set me up with the exact unit that I needed. Definitely recommend the public storage on Pico and Sepulveda.

Edwin great service

Edwin was great! Outstanding service.

Edwin was super nice and helpful. He answered every question I had. He is excellent at providing service!

Thank you Edwin for being so patient. My mom was so irritating today with 1000 questions and he was so helpful and calm, thank for your outstanding customer service. I would recommend this location to everyone!

When we started here...rent was 198.00. Now same space $324.00. Was there today..4th floor. There are people living in their rental unit's. Shooting up in their rental units. Not a real safe feeling anymore...guess it is tim to move

Edwin’s service was great!!!

Edwin Excellent service.

Ok

Delores was so nice and super helpful :)

This office is the only place I stop for boxes and supplies. It seems like I am here every month. Special thanks to Edwin who is always helpful and can estimate what I need. The staff is always friendly.

Don't fall for the illusion that your storage space is in any way secure. Mine was broken into SO EASILY - someone took a crowbar and bent the hasp, without even breaking my lock. My entire unit was ransacked (fortunately, we don't keep valuables there - just some old papers, picnic supplies and things like that). The communication from the staff was ABYSMAL and I still haven't been able to reach the district manager. I guess it's ok if you don't plan on keeping anything of value there, but the units are very flimsy and there's very little in the way of security, so if you do lose anything of value, there's almost no way to catch the people or find your stuff.

Team Pico , I rented a unit today. Edwin .Kerry And Shemiz , Britany we're great!

Great customer service, great staff. Ryan helped make my move out friendly, quick and efficient.

I love coming to the property, everyone is very helpful. Edwin is always very helpful when I need to buy boxes or supplies for my office. I would highly recommend this location. Manager's are top quality. Thanks Edwin.

Edwin and Mekaila were a great help and the facility is one of the cleanest I have been around.

Edwin and mekaela answered A my question and provided a great service.

My public storage service from Nicole was great helping me find an affordable storage space was comfortable and easy with her thanks again Nicole 🤟

What a great experience! Edwin, Valerie and Mekaila are the best!! Got a great deal on a killer starage unit. Love these peeps!

I've rented at this location for years. The facility is convenient, clean, organized and the staff is courteous, kind and helpful. Edwin manages this location and I can't say enough about his kindness and generosity. Thank you for everything Public Storage.

Team Pico Edwin, Valeria, Mekaila, and Nichole. Provided great service.

They only have three carts that are only usable when staff is there to trade your ID for it. So if you have a large amount of moving to do after hours, you're going to have to carry each item to your unit individually. While the staff at the front desk is friendly enough , the policies this place implements feels like they treat their customers like thieving enemies. I was told this was because carts had disappeared in the past. I know the carts are there as a convenience, but I've been to other storage facilities that have a bunch at the ready, no ID exchange required for use. Also, they will raise your rent 10% within the first 6 months of being there. I was told "you obviously didn't read the fine print". The place is fine. It's clean. Staff is friendly. If you need to store your stuff, it'll do the trick.

Thank you Valerie & Edwin for helping me out. They made my experience quick & easy. Answered all my questions and helped me feel at ease knowing my stuff will be secure here . Highly recommend to stop by here !

Valerie was fantastic! Extremely helpful from the point of reservation to actually booking the unit. Very informative and made solid recommendations. Ask for her when you need storage!

Valerie,Edwin and Ryan are great thanks guys for being so nice keep up the good work.

Can’t say enough good things about this spot. Edwin and the staff took care of me with a personal touch. Units are clean and well organized. Prices are competitive.

Excellent service always above all standard! Edwin is the best!

Good Service.

Edwin was awesome very helpfu. I had a few questions about storage prices and he was knowledgeable and well informed. He was polite and offered excellent customer service I will be back to rent a unit and I purchased a few boxes.

Edwin was cooperative and helpful. Thank for your services.

Edwin’s, Karisha, Walter, Shamori, great people and great facility!!!!!!!

Edwin Shamori Walter offers excellent service at all times. The location of this branch is excellent.

Great service, great staff. Edwin and Walter are always helpful.

As a first time storage unit renter for my NC, this place was convenient and clean. The staff is great, especially Shamori. if you have stuff and need a place to park it...go here...and ask for her...she will make it easy and fast!

Great location. Much cleaner than other storage facilities in Los Angeles. Shamori and the rest of the staff were very helpful

Great!

The guys were extremely helpful in getting me situated. Walter showed me a few units and helped me select the right one for me. A great choice in the Santa Monica area for sure.

Edwin and Shamir I were extremely helpful today. 5 * service. I will highly recommend this property.

Edwin Shamori was super helpful and nice, thank you!

Great service and kind woman at the front helped explain and how me the best option for my move!

She was really nice and fast to i like her help

Edwin. Great service, kind people, very helpful and super friendly.

Edwin was very helpful with everything.

Edwin he is always great! He provides me great customer service. Property is always clean and he is happy to help.

Terrible customer service! They didn’t have a trash bin to throw away unwanted items and expected us to take everything with us when vacating including empty cardboard boxes. Their carts and elevator system was difficult to use as well.

Edwin,shamori,Kaiser. Excellent service and very helpful staff here. I would definitely recommend this storage facility to my friends

EDWIN AND STAFF WERE PROVIDED ME GRWAT CUSTOMER SERVICE.

Shamori is great. Awesome customer service. Clean facility.

Is labor day on at 6 in the morning

Great service!! Edwin took care of me! I recommend 100%

I was first introduced to public storage from my sister who used them in the past while storing her things. I decided to give them a try myself and i'm glad I did. I was help by a great staff member by the name of Shamori who was great at explaining cost, terms and conditions. It was a smooth transaction and Shamori even took the time to show me multiple options without hesitation. Because of her and her great customer service she provided I got into my unit that same day. I didn't feel rushed or pressured to make a decision. It has been about one week and I am still very pleased. Thank you Shamori for a great experience!

Good customer service.

This is a convenient and well priced storage facility on the west side. I booked using online coupons which provided a significant discount. Edwin and Afi were great, working tirelessly to ensure a smooth process for signing the lease, procuring the insurance, and moving into the unit. When I arrived less than 24 hours following signing of the lease to move in however, I found that the elevators in the entire place were down. Although Edwin and Afi moved swiftly to get the elevator guy (and the key pad key) down to fix the problem on Friday afternoon just before end of month, I have yet to receive any contact from management to offer to mitigate my having had to pay movers to wait around for 30 minutes until the elevators were fixed. I mean, the one material thing you need from the storage place on move day is working elevators.

Edwin and Afiafi were great! I came to buy packing supplies they were great!

Love this location. The staff is very friendly. I went in confused about over how much space I would need and Edwin went above and beyond during my visit. He answered all my questions and I no longer have to worry about my moving nightmare. I would recommend this location to anyone.

Smooth transaction this week when I my bought my boxes. I didn't have to wait forever inline. The manager on duty Edwin was very helpful. I will definitely return to buy more boxes for our office.