Public Storage Self-Storage Units at 11200 W Pico Blvd, Los Angeles, CA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
5'x3'Online only price$ 73/moSmall 5'x3'
$ 73/mo $98Best Price Label
- Climate Controlled
5'x5'Online only price$ 80/moSmall 5'x5'
$ 80/mo $106Best Price Label1 unit left!
- Climate Controlled
5'x5'Online only price$ 96/moSmall 5'x5'
$ 96/mo $128Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x12'Online only price$ 104/moSmall 5'x12'
$ 104/mo $140Best Price Label2 units left!
- Climate Controlled
4'x10'Online only price$ 139/moSmall 4'x10'
$ 139/mo $185Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 143/moSmall 5'x10'
$ 143/mo $190Best Price LabelHurry!
- Climate Controlled
7'x10'Online only price$ 158/moMedium 7'x10'
$ 158/mo $211Best Price LabelHurry!
- Climate Controlled
7.5'x10'Online only price$ 164/moMedium 7.5'x10'
$ 164/mo $219Best Price Label1 unit left!
- Climate Controlled
5'x10'Online only price$ 169/moSmall 5'x10'
$ 169/mo $225Best Price Label2 units left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x11.5'Online only price$ 184/moMedium 10'x11.5'
$ 184/mo $245Best Price Label1 unit left!
- Climate Controlled
10'x10'Online only price$ 229/moMedium 10'x10'
$ 229/mo $306Best Price Label
- Climate Controlled
10'x11'Online only price$ 292/moMedium 10'x11'
$ 292/mo $390Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 415/moLarge 10'x15'
$ 415/mo $553Best Price Label
- Climate Controlled
10'x14'Online only price$ 433/moLarge 10'x14'
$ 433/mo $577Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 649/moLarge 10'x20'
$ 649/mo $865Best Price LabelHurry!
- Climate Controlled
Nearby Self-Storage Locations
Self-Storage Near Los Angeles
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
West Los Angeles Storage Units Near I-405 and I-10
Storage units in West Los Angeles can be found off of the 405 Freeway and the 10 Freeway, convenient to Sawtelle and Westwood. With indoor storage units and climate controlled storage units, this Los Angeles Public Storage is ready to help you get clutter under control.
Small West Los Angeles Storage Units
Enjoy sunny days at Cheviot Hills Recreation Center by storing sports gear like golf clubs, tennis racquets, and basketballs in a 5x5 storage unit.
West Los Angeles is a vibrant community full of art, great dining, and shopping options. But sometimes, finding the right real estate can be a crunch. If you're struggling with a small space, our 5x10 storage units can give you the extra room you need, with space for clothing, instruments, electronics, art supplies, and small appliances. It's like the walk in closet you wish you had!
Large West Los Angeles Storage Units
When you need to get larger furniture and appliances out of the way, look no further than our 10x10 storage units, which can hold up to three rooms of stuff. 10x10 storage units are also great for getting stuff out of the way when you're downsizing.
We also have spacious 10x20 storage units to help you get the whole house under control, or provide temporary storage during a move or renovation.
With the Bergamot art galleries, Hammer Museum, and the Museum of Jurassic Technology nearby, you'll love becoming part of the neighborhood when you store with us at this location.
West Los Angeles Climate Controlled Storage Units
At this facility, you can take advantage of our indoor climate controlled storage units as one of the storage solutions we offer. Use our eRental program to book a contactless move-in today!
We also have plenty of storage units available nearby at Purdue Ave and W Olympic Blvd, so don't forget to give them a look!
At this Los Angeles Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 577)
Juliana was outstanding,knowledgeable and courteous I appreciate the professionalism.
Juliana deserves a raise. Add one more star.
Edwin was exceptional and very helpful, as was Asia.
Excellent customer service!! Fast and friendly.
Special thanks to Juliana for her patience and understanding. She went out of her way to help us complete the contract. I would give her 8 stars if allowed.
They have a dependable staff so helpful I just rented my storage this October 30 and i don’t have any idea how this works Juliana the young lady at the front desk teach me every step and so helpful My storage is at pico blvd Try this place if you need storage You’ll be happy woth their services near freeway too
Juliana was being very helpful. She made the process very simple and clarified all my questions.
To all that read this I must tell you, You have a major Star in this Public Storage because you have EDWIN here I wouldn't want to ever be in any other Public Storage because without him this place would be as great He helps me with everything. He is the greatest manager Anywhere no matter what company it is. You should have duplicates of him Everywhere he makes everything so easy. Anyone reading this ONLY use this location you won't regret it Trust Me
Very nice very clean
Edwin made it possible to rent my new unit and complete my transaction in person. He showed me several units and made easy for me to pick the correct unit at the best price. The company reputation is excellent.
Crooks. I’m an auction buyer and they searched the room and took items before they released it to me. They didn’t even bother hiding it either. They left the unit open and ransacked. Did not look like what it did in the pictures. Proceed with caution if you’re an auction buyer.
Edwin- helped us out. Very nice and made sure we were educated on the software. Excellent customer service! Come here- you will not be disappointed.
10/10 would recommend this public storage facility. The gentleman who works there, Edwin, is so amazing! He is communicative, kind, informed and extremely helpful. It’s also very clean, well lit, and air-conditioned. After a rough encounter at another storage facility, Edwin’s kindness and attentiveness in helping was so needed and appreciated. I also had a lovely call from the manager who was equally kind and helpful. 10/10 recommended!
Edwin service was extremely knowledgeable and patient we couldn’t do it without his help.
Edwin was so nice great customer service stay late for 1000 %
Edwin was great ! He helped me to the right size unit at the beat price.
Edwin was awesome, very thorough and helped us rent a unit without much hassle. Thank you!
Easy process to rent unit online and the manager Edwin was great showing me around the space.
Muy buen servicio,Edwin is the best gratis servicio
Edwin and Danny have been great through the whole storage process. Highly recommend!
EDWIN performed amazing service and I went to other storage before but this location is the best. Just want to add more recent experience also very positive with this place. ERCAN is amazing employee with great customer service skills. I was lucky to meet him, he did accommodate me even he was already closing the office for lunch when I arrived and he went back to the office and helped me with the payments. I was so grateful because I was rushing in the traffic from work to get on time. He even helped me to clean bird poop from my car :) when we were outside. Come to this location: 11200 W. Pico Blvd., and you will experience their professionalism by yourself.
Edwin is awesome! Friendly, professional and very helpful!!!
Edwin is amazing! We are long time PS renters and he always goes above and beyond to help us when items arise. Storage is storage, but Edwin truly makes this the location worth patronizing because of his top notch customer service. Thank you, Edwin!
Danny, is the best! He is the definition of customer service. He also keeps the facility really clean.
Thanks to Tariq for helping me set up my storage and Edwin for answering my questions and helping me plan on my move out.
Ercan was the most helpful. Made everything a breeze. Highly recommend. Newly tried to change units and Edwin was very helpful and accommodating. Made the transition easy and smooth. Still highly recommend.
Edwin gave me excellent service again. Thanks.
Edwin is great!! He’s such a good helper!
Special shout out to Edwin! He gave me absolutely brilliant service. Helped me pick out a storage locker, assisted me in purchasing supplies including tape and boxes, and even found my locker key when I lost it! Edwin made the process so much easier and I couldn’t be more grateful. Thanks Edwin!
Edwin is terrific!
Edwin was great ! He helps me all time I have rented multiple units at different locations and he is the best. The property is always clean; best security to the building and great app to manage the account. 10*
Edwin provided great service, excellent place to store your stuff
Edwin explained everything clear. We are repeat customers. He was patient and answered all the question. Good attitude and helpful. He smiles and provides great service.
Tariq was helpful and kind. 10/10
Edwin was very helpful, totally recommending.
Edwin is very kind! Patient with my requests, and has a great energy! Also the wait wasn’t long when I go and see him there!
Edwin’s great and helped me a lot on my move-in day!
Edwin has been a great property manager since I first rented my space 10 years ago.Very satisfied with my rental experience.
Asdar and Edwin were so helpful today!
Everthing is all good, Edwin is always there to help he is friendly in a good mood and always ready to work. Property is clean and spotless. Recommend the storage to my family and friends.
I have rented for about 2year Edwin has been helping me out to downsides storage. I just want to thank you, especially Edwin he has been very kind.
Claudia was very helpful, friendly and pacient with our needs. She explained us all throughly
Very great experience and the management is very friendly and helpful. Edwin is great!
Tariq was amazing today and helped me find the perfect fit for my storage needs. He was patient and informative.
Edwin at Public Storage on 11200 west Pico was extremely helpful, kind and patient in covering all my options. A real pleasure to deal with. It was quick and painless to secure a box and the app seems like a brilliant convenience along with the location for our family which is ideal. The facility is clean and well managed. I recommend!
Great customer service! Otis was very helpful, kind and cordial. He was very patient with me and answered all of my questions. Also, this facility is very nice and very clean. I would recommend this location to anyone seeking a storage space. Angela
Super grateful for this Public storage location and the staff here. On more than one occasion, Edwin has come through and been incredibly helpful in processing storage unit fees, and making sure our unit with many of our beloved items are safe. It feels good to know we have this little corner in LA on lock.
Edwin was very supportive and friendly. Couldn’t ask for a better staff member to show me around.
I’ve been a client at this location for several years and was looking to downsize. Christa we SUPER helpful in showing me alternatives and was very polite and professional.
Excellent service. Edwin was so helpful.
Edwin is very nice and friendly, provides great services, and easy access
Edwin was great!
Ervan and Edwin were great and made the initial process so easy!
Ercan,, thank you for the great help he 8i very professional and friendly Above and beyond service.
Ercan went above and beyond to help us today. Our unit is too large and we are thinking of downsizing. He opened the doors a few minutes early for us and showed us various empty units. He was friendly to everyone he encountered in the halls and seemed to know many of the customers. His bright, sunny, professional attitude was extremely refreshing. Someone should make this man a manager. He is a huge assest to any business.
Ercan was very helpful and an exceptional rep for the business. He went the extra mile to show us around and all of the extra safety/security features of the building. Had a great move in and will highly recommend Ercan for a bonus/promotion. Couldn’t have asked for a nicer person to welcome us to public storage and answer any questions we had. He did a great job of anticipating our needs!
Edwin and Matthew were very knowledgeable, helpful and efficient. The facility is very clean, secure and has excellent ingress/egress. Pricing is very competitive, too.
Christa was professional and a great girls He was very good
Edwin is super nice provided an excellent service. He showed me several units and found me the right size for me. The property is clean and and easy access with the public storage App.
My unit was broken in to. Several items stolen
Ercan was every Great he is one of the best manager I have ever met
Ercan made closing out super easy and gave me the peace of mind I needed before leaving town. Thank you!
Ercan was amazing and delivered a great service!
Ercan! Was great ! Very knowledgeable, and patient ! Definitely recommend this public storage! Make sure you ask for Ercan !
Ercan was very helpful, provided great information. Very polite and patient answering all questions. Great experience. 👍
This place is very clean and nice and their staff are very friendly and nice. Jade was here to help me get a storage unit and was so helpful by showing me the spaces and was so kind and helpful. Will definitely recommend this place to my friends
Very helpful- Jade at the Pico location near Sepulveda (Los Angeles) is courteous, friendly, and professional. This is more secure than most storage locations I’ve used.
Ercan and Jade are the most awesome and helpful people ever! Thanks so much!! I highly recommend using public storage at this location and asking for Ercan.
Super grateful for the support that Jesse and Edwin gave me today with our storage unit. The staff was very friendly, and they made the process easy and fast.
Edwin provided excellent customer service!
Edwin Great personality and great service. Love the easy acces with ps App. If you ever need movers please contact Best West Move.
Ercan was extremely helpful! Great service
I had a great experience renting a unit through this location! Special thank you to Ercan who made my life much easier here after I lost my unit keys. I was pleasantly surprised with how quickly I was able to get back into my unit with their help, and the staff was great overall. Clean unit, no hidden fees
Ercan really helped me out great service all around.
Edwin was very great and helpful! Made moving out very smooth and was knowledgeable and friendly:)
Ercran did an amazing job helping me rent my unit and making sure I knew exactly where it was!
what type of locks are used at your facility
Lovely experience, Ercan was incredibly helpful! Stored my stuff here all summer and it was a very good experience
Ercan today help my unit issue . they increase my rent He help me with old rate for 6 months He was very friendly and very professional thank you
Edwin was so great! He answered all of my questions and walked us through the entire process. He gave us a tour of the units which was so helpful before we made our final decision. He then helped me download the app and showed me how to use it , step by step! His customer service was excellent: patient, knowledgeable, kind and professional. It pacified all of my nerves and made me feel confident that I made the right choice In renting a unit here. He even helped us bring a few boxes we purchased to the car. I highly recommend this location and ask for Edwin, he was awesome!
Edwin was amazingly helpfully with everything I needed. He instructed me how to get in and out answered all my questions. He keeps the place very nice neat. He’s so patient with everybody and treated everybody equal. He was my Angel for the day. I was so stressed out when I got to the unit, but he made my day so easy. Thank you Edwin, we need more people like you!!
Ercan, great hop helped me a lot today
Ercan helped me out today with my experience and it was seamless and was very helpful with everything including checkout! Thank you so much for all the help!
Ercan was super helpful and friendly! Walked us through multiple units and explained the options before we picked. Units are clean and climate controlled. Overall really happy!
I give this location and specifically Edwin, who works there, 5 stars for his incredible customer service and assistance. I accidentally dropped my keys through the elevator gap (car, home, storage keys) and Edwin, who was in the midst of his closing duties, dropped everything and came to my rescue! He went right into action to assess the situation and came up with the most ingenious idea. He went to the back and produced a magnet which he attached to a long stick. He very carefully (there was no room for error) and slowly pulled my keys out and handed them to me. He had the best attitude throughout the whole process and was simply happy he could help me! I was so moved by his assistance and attitude! The best! Thank you Edwin!!
Ercan was very helpful and made sure we had everything we needed, thank you so much Ercan!!
Ercan helped me today. He's the BEST! 100% professional and helpful. Highly recommended.
Last week, I was searching a rental unit. I went 5 different locations. The most friendly employee was Ercan. First of all, he treated me like I was someone from his family. He showed me different units. He took his time and didn't rush. He answered all my questions and explained everything about the property. I will rent the unit in mid September. Even his location price was higher for my budget, he found me couple of different places with less price. I will choose his location. I feel very comfortable with him. Public storage lucky to have him as an employee.
Edwin was awesome knowledgeable about storages and help me to set up my account and the ps app.
Edwin the best! Thanks for such great service
Edwin helped me find the best unit and the process was very straightforward. I would recommend this location if you have storage needs!
Ercan was great, he made my experience seamless!
Ercan was incredible! The staff was helpful and pleasant !
Good job Edwin. Help me download ps app, Property is crean and easy acceso.
Edwin , public storage best customer service. They explain everything in detail, the property is clean,safe,high_tech. They have a great Ps App. I love making my payment in person so I can see Edwin. I keep coming to this property because Edwin _ He is the best of the best , I like to make payments in person and visit my space. Property is always nice and clean.
Edwin and Ercan are super friendly and helpful. Excellent customer service. This is a very clean and well maintained facility. I have recommended to many friends. Highly recommend!
Edwin was super helpful! Went out of his way to accommodate my needs. Thank you Edwin!!
Otis is an absolute gem! He is very kind and made our move easy and stress-free.
Ercan very nice and helpful he show me couple units thank you
Ercan was so helpful!
Edwin helped me get into the perfect unit. He was very informative, knowledgeable and easy to work with. Great service and excellent property. Thank you!
I was so upset that I was moving again yesterday. But when I walked into the Pico and sepulveda Location Otis smiled and brighten up my day. He took the time out to help me with my boxes that I needed and even walked and helped me to my car. What a wonderful experience I had here and will be back to get a storage. Thank you Otis
Ercan was such a great help. Smooth process start to finish!!!
Ercan was great
Edwin was great! I got a second unit and it was fast and easy, nicely done Edwin Thank you.
Edwin is great and helpful, helped me get My storages quick , very happy
Not going to lie, I expected to move everything on my own with no guidance or help. BUT ERCAN WAS THE BEST! With a super limited amount of time to move my stuff, he immediately jumped into action with a lot of good energy and information. He walked me through each step, which gave me a lot of piece of mind when it comes to security. On that note, the facility was great! A little confusing at first, but with the app, it becomes a lot easier. Only storing stuff here for a few months, but I'll definitely use this location again when I need it!
Ercan was very helpful and got me situated with my space and money.
Edwin was excellent show how to use the app and show me around how to get the space
Ercan was great helping us!!!
Edwin was extremely helpful and made sure to find us another storage unit after a mix up without and additional cost.
Ercan helped me with getting my first storage space and was very helpful!
Thank you Ercan. Salamat!
Sasha is the most amazing staff member! Super happy! Absolutely Great experience by Sasha. She provided us with a top-notch service: she showed us multiple units and explained in detail the advantages of booking the unit with their storage. It was great to get informed in the way that made us choose the right unit for our needs. Sasha was polite helpful and extremely knowledgeable. I will definitely rent only with Public Storage from now on and I’m extremely grateful for her 5- star service. She gave us positive energy and provided us with all the information that we were looking for. Thank you very much!
William was extremely helpful and made my choice in storage facilities easy. What is usually a stressful experience was streamlined due to his incredible help and care. Thanks William!
The BEST staff. On Sunday, William went above and beyond to get me set up perfectly and make sure everything was just right (Thanks so much William!) and earlier in the week, Edwin gave me great and friendly guidance, just as he did years ago when we first arrived at Public Storage. Just a model team at Public Storage! Can't recommend them enough! :)
Edwin was fantastic finding the right place. Showed me how tu use the app. !!!
ercan , he's a very nice person Always when I come he help me .
My boyfriend and I have used Public Storage for the last 5 years at a few different locations. None of them come close to this one. Erchan is so friendly and helpful it's almost hard to believe he works there since every experience we have had with other employees has been unpleasant. Ercan is not just a friendly employee among unfriendly employees, he goes out of his way to help us & I think he would stand out this way in any work setting. We really appreciate him!
Ercan is the most helpful person I have ever encountered at any place of business!! Thank you all so much for the beat storage experience ever. He even helped me break down and throw away my boxes!
Be sure to ask for Raina! She's been incredibly helpful through out a handful of moves. A+ service from Raina.
Erjan was amazing! He was kind and informative during his tour of different storage units.
Ercan was awesome, he made sure all of your storage needs were met.
Edwin was the guy that helped me to set up my move out. He was pretty attentive and helpful with everything I had to know.
Love this facility. It's clean, the lights work and the air circulation is great. Ercan and the rest of the staff are very helpful. Once you get used to looking for the "E" for the elevator you never get lost.
Ercan was super helpful!!
Ercan made the experience so easy! He was extremely helpful, will return soon.
Ercan and Claudia helped greatly with finding me a suitable unit. I appreciate the time they spent helping me find the right one.
Edwin was awesome very helpful and knowledgeable! Sasha built my boxes . Great teamwork
Your staff are always polite and professional. In fact, most go beyond what one would expect. One employee deserves a shout out. Ercan was so pleasant and helpful. When I left my driver's license at the front desk he went to the time and trouble to call me to let me know that he had my license. The experience with your company has been a good one. Until next time. ..happy trails.
Edwin was a great manager that helped us right away and was clear with the services offers.
Edwin was a great help today. Thanks Edwin
I’ve been renting a space here for almost 5 years. It’s always been clean and well maintained. I decided to downsize and rent a smaller unit. Sh’kena was super friendly and helpful finding a unit a few doors down from where I am now. As far as storage places, I would say this is a good one.
Ercan was very helpful! Thank you
Just rented a storage from Ercan today. He is an amazing manager, great customer service and very nice and accommodating! Highly recommend!!!
ercan thank you for your help today , you are very friendly and professional
Ercan, excellent, nice, helpful.
Ercin was very helpful and friendly
Edwin was so helpful helping me and my wife to set up my app and storage.
Great staff! Ercan was very friendly and helpful! Very accommodating!
Edwin was super sweeet and let me know about everything before moving in all my stuff :) Super patient and nice
Edwin was extremely helpful in aiding me in setting up the app for me as well as everything else with adding an additional unit.
ErCAN and Edwin are great ! helped me out with storage packages supply. ErCAN rocks!
Edwin great customer service. Excellent location to get to my work.
Ercan,,, was vary helpful Thanks for the help
Excellent Customer Service! Ercan was so patient, kind, and helpful. He took the time in showing us and explaining to us out options. He went above and beyond to getting what we needed. Thank you so much Ercan.
Ercan at the Public Storage on Pico is a joy to be around. Helped me open up a new storage unit. Took the time to show me the unit first no rush and made the process a breeze. I have had MANY storage units in my lifetime already including at Public Storage locations and this was a very pleasant experience. I LOVE that my code from the app for the gate actually works too so I don’t have to get out of my car and REMEMBER or look up my code. At some locations it doesn’t always work. I also love that the dumpster is just a step away to throw out trash. Some locations you really can’t dump anything or the dumpsters are way over yonder. Lol I’m always going through my things and decided what needs to go after some time so it’s nice to be able to make that process as easy as possible. Perfect!
Great service from Ercan
It is pleasure to be renting here about 7year and Edwin had always been nice helping me and all other.
Ercan provided superb assistance from beginning to finish and onward. Moving made simple just what every patron needs!
Edwin was amazing helping me with the mobile app. Great customer service ⭐️⭐️⭐️⭐️⭐️
Edwin is a 5 star manager at this location. He provides customer service above and beyond what is expected and we appreciate this very much!!!
Edwin and Sh'Kena were very helpful and are great!
Edwin more than. Helpful in a raining day to use the ps app and ste up my storage unit . Edwin went far and beyond to set up the app and show me how to use the phone to access the elevator.
Edwin has treated my family with courtesy and kindness for years. In my opinion, this is a top notch storage facility. There are many security precautions and this location is clean. I had a unit at a nearby storage because it was slightly cheaper, but paid a higher cost in the end. I am happy that I wised up an came here; in this case, the difference is worth the expense.
Edwin has provided extraordinary service and kindness to my husband and me for many years. His caring and efficiency were magnified to an even greater extent during COVID. The facility is well maintained, but although we pay more, it is the service that keeps us here. Thank you Edwin!
Edwin did such a great job of getting my spot set up. It was a very fast transaction and everything went smoothly! Five stars!
Great service by edwin!
Mazell was so great and helpful we got a unit in about 15 minutes! So easy.
Raina and Edwin were so helpful!! Highly recommend!!!
Excellent job by Edwin helping me with my storage and using the app.
Mazell helped me get a unit here at the Pico locations she was quick and efficient A1 service . Thanks so much !
P.s app is fantastic. Edwin recommend it and it makes it easy to make payments. Thanks so much!
11200 Pico, Big shout out to Riley for her assistants! Fine example of a quality and professional employee!! Thank you for all your help! All Lady Locksmiths Julie
Amazing experience - Edwin was super helpful!
Edwin is awesome and helpful. A great representation of your company.
Edwin was great helped me to get my new storage. He showed the space and help me how to use the ps App.
Edwin was very helpful and did an excellent job in showing and explaining my storage needs. The facility is very clean and well-maintained. I highly recommend this location.
Edwin is great manager good good nice person
Great service by edwin
Edwin is an excellent manager. He went above and beyond to help us out to get the right space at the price.
Edwin was such a tremendous help and made me feel very comfortable with the whole process!
Edwin was such an excellent help. I got my 2nd unit today and he was so helpful explaining the term of the rent + helped me to download the PS APP. SUPER HELPFUL .,VERY NICE love this location.
Mazell and Edwin is always so helpful and professional. The property is always clean and well lite. The also helped me download the new Public Storage app, which is quite helpful. You don't have to worry about touching the keypads to enter the property or elevators. Good jobs PS for the amazing staff! UPDATED REVIEW: Went to the office to inquire about possibly getting another unit or consolidating into one unit. Mazell was very helpful, professional and patient with all the questions I had and ensured me that things were easier than I expected. Thanks again Mazell for all you do!
Great service by Edwin
5 star Excellent service by Edwin.
Highly recommend!! Outstanding service!! Thanks to Edwin who helped me, courteous and kind!!
Don’t hesitate to run to rent a space at this location. Mazell is a true gem. She made the entire experience so easy and pleasant. Her professionalism and commitment to excellence is unparalleled. I highly recommend this location and working with Mazel. If I could give more than 5 stars I would.
Public Storage company is lucky to have amazing employees like Mazell and Edwin. They are extremely knowledgeable with patience and are always there to help you in any way they can. Their response time is quick and the place is extremely clean and affordable. We are happy with the service. Thank you. customer service is
Too many homeless outside
Such a great experience at this location! Mazell helped me secure a storage room and showed excellent customer service! I recommend this location for everyone. You won’t regret coming here :)
It's a public storage. Serves its purpose.
Edwin and Mazelle are very professional, helpful, friendly and thorough, explaining details and taking time to make me feel welcome. . The facility is clean and orderly. I truly enjoyed my renting experience with them. I will definitely tell my friends and family to check with Mazelle and Edwin at Public Storage if they need a rental space in the area.
I was at this location a few days ago and was delighted to run into Mazell. Even though this location didn't have the size my client was in need of, Mazell went the extra mile to locate the size we were looking for. She also told us about the e-rental process so we could secure the unit while it was still available. Thanks again Mazell for your great customer service!
Mazell and Sasha was super helpful!
Sasha was a great help showing me around the place. Great staff.
Mazel and Edwin were most helpful to me in setting up my account. They were both professional and creative in solving my issues. It was a pleasure working with these best of the best PS team members. Please be sure to personally thank them for me. Scott Kalin Scott Kalin
Thanks to Mazell for providing great instructions on locating and renting the storage unit. She answered all my questions in a positive manner and with a smile. She made the process easy.
Edwin was very helpful and courteous! It is a great app. I would highly recommend this storage facility!
Edwin is professional,knowledgeable and courteous
Edwin is a life saver! Edwin communication was superb, he was empathic to my situation and needs, I was pretty indecisive, but Edwin remained patient and helped me problem solve my situation. I am very grateful to have the best customer service!
Mazel was so helpful and even guided me to my unit!!! She showed me how to use the app (which is great and easy!) I really really appreciate her! She made the experience great! Thank you!!!!
I had a wonderful experience renting a 10x10 unit here. Everything from booking the reservation online (and a few calls to customer service on my part) to the onboarding process on-site with Mazell. She was kind and helpful, I couldn't have asked for better customer service! She helped me download the app and test it out for access to the elevators which is such an awesome feature! She also told me about the extra security measures they are taking and I left with peace of mind.
Sasha did an outstanding job
Mazell is amazing. I had a great experience and got thru the process with efficiency. She directed me to the app and it made my life so much easier.
Walked in today... and Mazell helped me out. She let me see two units. Easy sign up. Great customer service. Like the location.
Very friendly staff, especially Mazell. Great location!
Edwin was very professional.
Edwin was very helpful great
Edwin and Mazell were amazing. The nicest, friendliest most helpful teps you can find. Handled all transaction with great professionalism . Facilities were clean, customer lobby, clean and organized. I highly recommend this storage facility.
Edwin and Mazell are so helpful! When I first made a reservation, Mazell called me right away to advise that rooms of that size and location (large and ground floor) were in high demand and encouraged me to come down as soon as possible, which I did. And Edwin was so helpful and friendly getting the paperwork and facilitating when my movers were there. Great team!
Edwin and Mazell were very helpful and had to stay longer than his business hrs! Great service
Mazell is such a delight everytime i encounter her. She is always going the extra mile to make sure her customers are have what they need (unit sizes, merchandise, etc) and if she doesn't have it she finds it. Would recommend any location she's working at.
Edwin have good Customer service. He helped me find the best deal easy access to my unit. Edwin went out his way for me to rent at this location.
Edwin is excellent he made our experience painless. He is very friendly and he fully explained all we need to know. Truly amazing.
Both Mazwell and Edwin went above and beyond the call of duty to the point that I will probably get another unit here within a few days. You have two special people and they serve you well!
Edwin, Thank you so much for your patience and help! You are were amazing!!
Really appreciated the amazing patience and help Mazell gave me when I relocated to another unit.
This is my storage, always very clean and there is plenty of space, plenty of elevators and plenty of carts everytime I came here. Carry and Edwin was very helpful! I recommend!
Great experience at public storage, Edwin was super helpful and courteous when I visited!
Great 5 star service by edwin! Claudia
After closing my office due to Covid it was a mess, very greatful to Edwin and staff for helping me during the move. Place is massive!! Very helpful staff.
I visited my storage unit at the Public Storage on Pico Blvd property code 29143 and dealt with a lovely employee named Claudia and a very friendly employee named Edwin who helped me with a heavy suitcase. They were professional, courteous and allowed me to use the restroom as well as charging a completely uncharged phone.They were helpful and humorous during a trying time. I hope to see them again soon.
Nice service and great facilities to store your goods. Edwin is great customer service.
Great service by edwin. Very helpful and happy for the services. Nice and clean property.
I just reserved a storage space here a few days ago and the staff was extremely helpful and nice. I am glad I chose this location!
Edwin was very prompt and helpful with me getting my second unit!
Edwin, is an exellent manager and gave me a great service.
Mazell was a very patient woman. Very friendly and knowledgeable and helped us with all our questions and needs. She is a great asset to the company.
Edwin, is the greatest & fast! Extremely helpful.
Very easy to use and understand. Staff was responsive and helpful, especially Edwin and Claudia. I would definitely use again!
I have a storage unit at this location and was trying to find the right size boxes to place in the unit. Mazell helped me out and she was so friendly and knowledgeable on the right boxes for my needs. I appreciated the service so much and recommend this unit to anyone looking for a smooth and easy move.
I have been using this facility for the past two years and it has been a phenomenal experience. EDWIN is great! His customer service is outstanding. Highly recommend.
Edwin is always delightful & very helpful, informative, nice, kind, cheerful, good mannered!!
Great storage facility. Very clean and safe. Wonderful customer service from Edwin, Mazell, and Claudia.
Edwin gave me 5 star service on my move in. He made the move in process hassle-free. Thanks Edwin
Very poor sales experience upon check-in. Heavy, heavy sales on insurance and locks. Automatically added items to bill and had to fight to get them removed.
Quick service and professional employees.
Great customer service from Carrie and Edwin
Edwin is Amazing! Great Customer Service. He valued me as a customer. Great experience. Thank You Edwin for your time & consideration greatly appreciated!
Claudia and Miguel were awesome to work with. I forgot my license and they allowed me to use one of their carts without it. They saved me so much time in going home and I really appreciated that.
Edwin at the front desk was super helpful. Highly recommend this location!
El personal que trabaja ahí tienen pésima actitud. Si no les gusta su trabajo que no se alquilen.....
Edwin and Claudia Are the best! They are so accommodating and helpful. The storage facility is so clean and safe. Location is very accessible. Service par excellence. Special thanks to Edwin and Claudia !
Shoutout to Edwin and Claudia for making this such an easy process! I was a bit worried coming in as I’ve never used a storage unit before, but those two guided me through the entire process by both making me feel at ease and assuring me my stuff would be secure. I’ll be back soon! Thank you both!
Excellent service, crisp timing, clean sanitation of premises. Assistant Edwin was especially helpful with my many storage items, which I had difficulty moving. 5/5 recommended.
Had a $700 dollar huge storage unit at this facility for over a year. After selling several bulky items, I required far less space. Erika, the nicest woman who works in the front, walked me through all availability, proposed the best offers and was willing to go the extra mile to get me a storage space for not much smaller while being $450 less. Erika went above and beyond to accommodate me as a long term client preventing me from relocating. She was patient and had a sense of humor while maintaining a high level of professionalism. If you want great space within the city so that you have quick access, this location is perfect! Pricing is reasonable, location is clean and they respect your space. Also, while relocating to the other unit, I witnessed the other lady who works there wiping down door knobs, sweeping, canvassing the area ensuring ones safety. Overall, A+ rating on all pieces! Keep up the great work.. Thank you!
Katelyn & Erika made everything easy and answered all my concerns with ease and grace. So many storage facilities are dark or dingy, I actually commended them on a clean, spacious lobby and a very clean facility. We even had a good laugh at the end!
Very clean place! Erika was extremely helpful
Great customer service, super friendly staff.
Edwin, Oh OK so OK OK Edwin has been very helpful with us and I’d like to complement them all the help he’s given us and I would complement him on the job very well done thank you
Best customer service....thank you Erika!!!
We had a wonderful experience here. Erica at the front desk was so helpful and I felt so reassured. She gave great information on the merchandise, was clear about policies, and answered any additional questions I had.
I went in to make a payment and Claudia was so helpful. She is the sweetest if your looking for a forage I would definitely recommend coming here there sítieme services is great!
Good prices and wonderful service! Thanks Erika
The staff there is always friendly and helpful! I’ve been there for a few years, and they still give me a courtesy call if my due date is getting close and they haven’t heard from me. They keep the place clean, always! Also, Erica was able to get me a reduced rate, and in the present circumstances that was a great help! Great place to do business!
Erika is wonderful! She’s extremely helpful especially during a time last this ! Thank you
Katelyn Customer service was Excellent.
We arrived just before the office closed at 5pm and the front staff helped us out, walked us to the different storage units and took really good care of us. We signed up and began moving in right away. This is the second storage unit I've rented from this specific location. The staff, location, security, and overall location is great, which is why we chose to return here again.
The staff was very helpfuI. The place is clean and well organized, I had to make 4 trips to get all of my stuff and the girls working the front desk were kind and very helpful! Much better experience than I expected!!
Great service ! An awesome experience - convince and easy access.
Public storage pico team has been the most helpful by far I really like this particular location for cleanliness and convenience and the staff that work there are very nice people and most of helpful as well.
It’s so good!!!
Everything has been a good deal in the 6 years since I got my space at Pico and Sepulveda.Edwin the manager has done everything right and is recommended to do business with.I enjoy it here.
Pico team are the best! 5 🌟
I had a lot of things to pack and move for a friend in the area. I stopped in to pick up boxes, and Abbie and Miguel were amazing! They were attentive and friendly, and a joy to do business with. Recommended!
So glad I came here. Abbie and Miguel helped me this afternoon and they were such a joy to work with. I recommend this location for anyone looking for storage space. Thank you guys!
Edwin is the best ! He helped me all the time with my storage payment. 😀😀
Pretty big and nice space, convenient for moving and saving stuff
Was looking to find a storage facility for the near future and Abbie and Edwin were very helpful in answering all my questions. Definitely recommending this to people in the future.
Great experience. Very kind and friendly workers and very helpful
Great location! Very nice and helpful staff and clean facility. Thank you for your help and recommendations!
We came to this public storage to get a new unit and we were greeted by an amazing staff of Miguel, Alvaro, and Abbie. They were courteous, knowledgable and had great attitude. They set us up in record time and we were more than satisfied. We’re recommending this particular public storage to everyone!
Great location. Clean and secure storage facility. Manager Edwin was very welcoming helped me with all my supplies and was able to get me the right storage room quickly.
Clean building. Professional, friendly staff. Perfect public storage
Came by for merchandise and was so happy with the staff! Abbie and Miguel were so pleasant and cheerful. The facility is really nice too!
Alvaro was Awsome! Help me with everything I needed! Highly recommend them
I'm in the process of moving, which can be a stressful time. This is my first time using public storage and I was a bit nervous. But, the staff were super helpful and informative. The showed me my space, which is the perfect size, and gave me all info I needed. I feel like I will have a smooth move and that my things will be safe. The location is super convenient and in a great location.
Alvaro was great, showing me 3 sizes so I could make a decision and telling me to reserve the one I wanted online so I could be sure to get it. The place is secure, immaculate, and well lit with climate control. Price for the bigger unit was a better deal than smaller ones at other places and especially if you can get their $1 first month deal on the unit. The only caveat I would say for new renters is to bring a copy of your homeowners insurance so you don't have to buy their add on Orange Insurance.
Edwin provied me great service! He is always help me with my payment and question .
Great Service by Edwin,!
Incredible service. Warm friendly knowledgeable. So helpful that i needed more storage for my biz files Alle and howw inc 10 star experience
Team Pico has been so helpful and accommodating over the years. We love the upgrades and everything remains clean and sanitary. Thanks for all you do!!!
I have been coming to this storage for years. My job consistently needs to upgrade or down grade units due to our busy seasons. I am always helped with respect and the customer service is A class. The manager at the store Edwin Reyes has never let me down. He goes above and beyond for us especially when we purchase merchandise for are next size up. Thank you guys!!!
Edwin is big help awesome experience 👍
Abbie and Miguel were super epic! Awesome help
Was on a time constraint and Representative was very fast, precise and knowledgeable. Thank you so much for your Help. Plus it was very affordable, clean, easily accessible, and the staff is very friendly, helpful and prompt. Thank you again Team Pico!
Elexus and Jaimie was extremely helpful and friendly!!!!!
E'lexus was very helpful and pleassnt to talk to and she was funny👍😊
Great staff, very clean facility but got disappointed by the company policy that they don't prorate the last rent when vacay and don’t make refunds..
The customer service here was amazing!! Abbie was super helpful and kind and I will definitely be revisiting for my storage needs!! Highly recommend
service was good, building is clean, 5 stars
Dolores Very nice customer service nice big storage unit come and check it out thank you very much
I love everyone there!! Best service ever. Very helpful!
Abbie and Miguel were super helpful during my trip to Public Storage today! They both took their time with me and took customer service seriously. I will definitely be back!
Thanks Abbie, Edwin, and Miguel ( the Pico Team) for the great service!
Team Pico Edwin and Miguel is good
Edwin's service is helpful and so kind.
Abbie and Jaimie are amazing! Best customer service!!! They go out of their way to make sure you have the best possible service you can get!
It’s an Amazing spot, friendly staff, easy access clean made it very easy.
Great customer service at location. Staff is always very friendly. Edwin is always helpful when I send in my staff for supplies.
Jaime was really helpful in finding me a unit and taking advantage of a deal !
Had a great experience at this particular branch the employee Jaimie was very knowledgeable and attentive excellent customer service helped set me up with the exact unit that I needed. Definitely recommend the public storage on Pico and Sepulveda.
Edwin great service
Edwin was great! Outstanding service.
Edwin was super nice and helpful. He answered every question I had. He is excellent at providing service!
Thank you Edwin for being so patient. My mom was so irritating today with 1000 questions and he was so helpful and calm, thank for your outstanding customer service. I would recommend this location to everyone!
When we started here...rent was 198.00. Now same space $324.00. Was there today..4th floor. There are people living in their rental unit's. Shooting up in their rental units. Not a real safe feeling anymore...guess it is tim to move
Edwin’s service was great!!!
Edwin Excellent service.
Delores was so nice and super helpful :)
This office is the only place I stop for boxes and supplies. It seems like I am here every month. Special thanks to Edwin who is always helpful and can estimate what I need. The staff is always friendly.
Don't fall for the illusion that your storage space is in any way secure. Mine was broken into SO EASILY - someone took a crowbar and bent the hasp, without even breaking my lock. My entire unit was ransacked (fortunately, we don't keep valuables there - just some old papers, picnic supplies and things like that). The communication from the staff was ABYSMAL and I still haven't been able to reach the district manager. I guess it's ok if you don't plan on keeping anything of value there, but the units are very flimsy and there's very little in the way of security, so if you do lose anything of value, there's almost no way to catch the people or find your stuff.
Team Pico , I rented a unit today. Edwin .Kerry And Shemiz , Britany we're great!
Great customer service, great staff. Ryan helped make my move out friendly, quick and efficient.
I love coming to the property, everyone is very helpful. Edwin is always very helpful when I need to buy boxes or supplies for my office. I would highly recommend this location. Manager's are top quality. Thanks Edwin.
Edwin and Mekaila were a great help and the facility is one of the cleanest I have been around.
Edwin and mekaela answered A my question and provided a great service.
My public storage service from Nicole was great helping me find an affordable storage space was comfortable and easy with her thanks again Nicole 🤟
What a great experience! Edwin, Valerie and Mekaila are the best!! Got a great deal on a killer starage unit. Love these peeps!
I've rented at this location for years. The facility is convenient, clean, organized and the staff is courteous, kind and helpful. Edwin manages this location and I can't say enough about his kindness and generosity. Thank you for everything Public Storage.
Team Pico Edwin, Valeria, Mekaila, and Nichole. Provided great service.
They only have three carts that are only usable when staff is there to trade your ID for it. So if you have a large amount of moving to do after hours, you're going to have to carry each item to your unit individually. While the staff at the front desk is friendly enough , the policies this place implements feels like they treat their customers like thieving enemies. I was told this was because carts had disappeared in the past. I know the carts are there as a convenience, but I've been to other storage facilities that have a bunch at the ready, no ID exchange required for use. Also, they will raise your rent 10% within the first 6 months of being there. I was told "you obviously didn't read the fine print". The place is fine. It's clean. Staff is friendly. If you need to store your stuff, it'll do the trick.
Thank you Valerie & Edwin for helping me out. They made my experience quick & easy. Answered all my questions and helped me feel at ease knowing my stuff will be secure here . Highly recommend to stop by here !
Valerie was fantastic! Extremely helpful from the point of reservation to actually booking the unit. Very informative and made solid recommendations. Ask for her when you need storage!
Valerie,Edwin and Ryan are great thanks guys for being so nice keep up the good work.
Can’t say enough good things about this spot. Edwin and the staff took care of me with a personal touch. Units are clean and well organized. Prices are competitive.
Excellent service always above all standard! Edwin is the best!
Edwin was awesome very helpfu. I had a few questions about storage prices and he was knowledgeable and well informed. He was polite and offered excellent customer service I will be back to rent a unit and I purchased a few boxes.
Edwin was cooperative and helpful. Thank for your services.
Edwin’s, Karisha, Walter, Shamori, great people and great facility!!!!!!!
Edwin Shamori Walter offers excellent service at all times. The location of this branch is excellent.
Great service, great staff. Edwin and Walter are always helpful.
As a first time storage unit renter for my NC, this place was convenient and clean. The staff is great, especially Shamori. if you have stuff and need a place to park it...go here...and ask for her...she will make it easy and fast!
The guys were extremely helpful in getting me situated. Walter showed me a few units and helped me select the right one for me. A great choice in the Santa Monica area for sure.
Great location. Much cleaner than other storage facilities in Los Angeles. Shamori and the rest of the staff were very helpful
Edwin and Shamir I were extremely helpful today. 5 * service. I will highly recommend this property.
Edwin Shamori was super helpful and nice, thank you!
Great service and kind woman at the front helped explain and how me the best option for my move!
She was really nice and fast to i like her help
Edwin. Great service, kind people, very helpful and super friendly.
Edwin was very helpful with everything.
Edwin he is always great! He provides me great customer service. Property is always clean and he is happy to help.
Terrible customer service! They didn’t have a trash bin to throw away unwanted items and expected us to take everything with us when vacating including empty cardboard boxes. Their carts and elevator system was difficult to use as well.
Edwin,shamori,Kaiser. Excellent service and very helpful staff here. I would definitely recommend this storage facility to my friends
EDWIN AND STAFF WERE PROVIDED ME GRWAT CUSTOMER SERVICE.
Shamori is great. Awesome customer service. Clean facility.
Is labor day on at 6 in the morning
Great service!! Edwin took care of me! I recommend 100%
I was first introduced to public storage from my sister who used them in the past while storing her things. I decided to give them a try myself and i'm glad I did. I was help by a great staff member by the name of Shamori who was great at explaining cost, terms and conditions. It was a smooth transaction and Shamori even took the time to show me multiple options without hesitation. Because of her and her great customer service she provided I got into my unit that same day. I didn't feel rushed or pressured to make a decision. It has been about one week and I am still very pleased. Thank you Shamori for a great experience!
Good customer service.
This is a convenient and well priced storage facility on the west side. I booked using online coupons which provided a significant discount. Edwin and Afi were great, working tirelessly to ensure a smooth process for signing the lease, procuring the insurance, and moving into the unit. When I arrived less than 24 hours following signing of the lease to move in however, I found that the elevators in the entire place were down. Although Edwin and Afi moved swiftly to get the elevator guy (and the key pad key) down to fix the problem on Friday afternoon just before end of month, I have yet to receive any contact from management to offer to mitigate my having had to pay movers to wait around for 30 minutes until the elevators were fixed. I mean, the one material thing you need from the storage place on move day is working elevators.
Edwin and Afiafi were great! I came to buy packing supplies they were great!
Love this location. The staff is very friendly. I went in confused about over how much space I would need and Edwin went above and beyond during my visit. He answered all my questions and I no longer have to worry about my moving nightmare. I would recommend this location to anyone.
Smooth transaction this week when I my bought my boxes. I didn't have to wait forever inline. The manager on duty Edwin was very helpful. I will definitely return to buy more boxes for our office.
Chris n Eric really good people, they are very welcoming every time I come
Public Storage for the win again! I'm in transition and needed short term storage of my household goods! Karisha was AMAZING! Got me in and out in less than 10mins and I moved in immediately! Thank you Karisha for helping to relieve some the stress of moving!
Chris and Edwin: extremely helpful and explained everything super well. Everything was very well payed out and went through the process with us step by step clarifying everything. Thank you!
Ive been using self storage here for coming up on 6 months Edwin has awats been super helpful with answering all my questions about this storage I would recommend him and his team for all my friends
Excellent experience! In particular would like to mention how wonderful Willie was getting us set up. Highly recommend the location, the facility and outstanding customer service.
Edwin and Chris, great customer service
Great location. I wanted to see a few spaces before I made my choice. Raymond was the greatest. He was knowledgeable, kind and patient. The staff was very friendly and helpful. The only issue was the mildew smell at the water fountain by the main lobby, but the units themselves were clean and odor free.
Edwin was really helpful and made the process simple and easy! Super Clean facility and customer service was more than 5 stars! Highly recommend!
Every weekday I park here waiting to pick up my spouse from work, it is always very clean and Edwin Chris & Karisha Raymond are always awesome!
Christopher and Edwin are Amazing, Great Customer service
By far the best facility I looked at (and I looked at many). Edwin was very helpful, asked questions and helped me choose the right size space for my needs. I would highly recommend this location over others in the area.
Chris and Edward made my experience very fast and easy. Thank you!
Facility is very well maintained and Edwin was very knowledgeable and nice. Great facility, great service!!
I am deaf and Latisha and Edwin helped me and made everything so easy.
Edwin and Christ were welcoming and friendly. They helped me finding what I was looking for. Excellent service!
I been renting here about two week and the customer service it is great. Christ found me the unit within my target price.Edwin and karisha are also great helping me out with every question regarding my account. Very clean facility and long hours to visit my storage 6am-9pm.
This location is awesome! Shea and Karisha were all super helpful and amazing customer service.They were keeping their facility clean and well maintained when I pulled up. Greeted me and were very knowledgeable and made the process a breeze. Glad I chose this place!!
The staff Shae, Karisha and Edwin were super friendly and the facility is very clean. Being that I was on a budget all the extra supplies (i.e tape and more boxes) were reasonably priced. Definitely recommended storage facility.
Although there are many things to review, I target this one around the customer service of Edwin, Shea & Christ. Their great personalities are what made the experience painless. They explain everything throughly and had some great ideas when we discussed how Public Storage could improve the business. The one thing I wish Public Storage had was use of the dollies outside of office hours. The dollies were locked up by the time I arrived, for what I assume must be security purposes. It made it difficult to move multiple boxes without one. Maybe the implementation of the shopping cart retention systems will help prevent the removal of dollies from the store premises. It was pleasure of meeting Edwin, Shea & Christ.
Edwin is Always helpful and attentive of the customers, when we come in to check on our unit. Very helpful. Great staff!
really great facility, Edwin helped me out with getting a storage here! really great environment and the team (Karisha and Austin) are really good vibes to. mos def would recommend coming here as they’re all very knowledgable in helping you get the perfect size on what you need at a affordable price ☺️ thanks edwin for the help.
I was assisted by a young man name Austin who had a very calm and humble demeanor. He showed me two spaces for consideration. I did not intend on purchasing a unit that day, but I was impressed with his sales pitch. The only reason I did not give them 5 stars is based on the hidden fees and their attempt to "make" me pay them. They add an admin fee, plus insurance, plus the price of the lock. I told them I had my own lock but they were insistent on trying to get me to purchase theirs. It was the same with purchasing insurance. Those two moments of the up sale were a bit uncomfortable as they seemed aggravated that I had my own lock and wanted to use my own insurance. Outside of that it was a smooth transaction.
Love this facility, the employees and the convenience of having my stuff close to home and available 6am-9pm 😃 Edwin, Karisha & Austin are always helpful professional and friendly. I will be back!
Edwin and Austin were amazing!! Ferric service and super professional!
Edwin was extremely helpful and I highly recommend their services. He walked me through my account set up and payment.
very nice and caring Edwin karusha had a really great personality and showed us the perfect storage
Edwin's was very kind and helpful
Edwin was amazing. I had a mini emergency on my moving day and he totally helped me out!!!! Nestor was also super helpful. I will definitely use them again!!
Well lit, good facility
Today I went into the office and there was an issue with one of the units I am renting. I talked to Karisha and Edwin and I tell you they were awesome. They took care of the situation with professionalism and ease. They listen to all my concerns they were great. I will like to thank them for being so professional and provided great customer service u guys rock
Edwin, Karisha and Christian were very helpful when i came in. Great customer service!!
Edwin gives excellent service,,,, love this location
Very cool staff, Christopher and E made renting a breeze!
Karisha was incredibly helpful and professional, allowing me to take my time as I inspected the different size units and the boxes I need. She made everything very easy. I highly recommend her and this location!
Wonderful service called me to let me know that I hadn't locked my unit properly and were very helpful I feel that my furniture is safe here and the people are very professional and nice and Edwin and Kenneth are fabulous
Desiree was very friendly and knowledgeable. Will return.
Desiree and Delores are some wonderful ladies they were really nice and helped me through my experience here at public storage. They made me exit with a smile.
Chris has given excellent customer service and made my experience pleasant and efficient. Unfortunately i am disappointed that they no longer prorate any portion pf the month. Extrenely unacceptable
Nice environment, facility
Edwin was the absolute greatest to work with and made the entire process a breeze. Everything with moving was stressful, except for sorting out my storage unit (thanks to Edwin). Desiree is a rock star too.
This location is awesome! Edwin, D'Sean and Karisha were all super helpful. The facility is clean and well maintained and is easy access. Glad I chose this place!!
Big selection of different storage spaces. Thumbs up for the friendly staff! Desiree helped me woth some issues with my account. One star lost due to back central customer service (the main phone number).
Just went over to this place with my buddy to get moving items like bubble wrap, boxes, etc and information about renting a storage and was very well helped and taken care of by Karisha and Desiré. Thx for the great service and all the proper items you have in stock, that I was looking for in vain until I came to you. Michael
Great place very help full staff that is 2 Edwin Carrie Desiree Chris
Edwin and his team were very helpful in solving an urgent concern. Thanks!
What an amazing experience! Went in to get a unit and Bryson, Edwin and Carrie-Ann couldn't have been more helpful. They were actually trying to save me money without me even asking. The facility is very clean and very comfortable when you are in your unit. I will never rent anywhere else!
Edwin and Bryson were very helpful and thorough in going through the rental procedure, showing me the rental space, and answering questions.
Every single time Edwin helps me out and he is absolutely phenomenal! I always help and he always remains levelheaded and calm even when I am in a panic. Edwin is the reason I continue to come back even though it is a little bit of a commute. I highly recommend coming here!
Awesome service Friendly staff. These facility will assist you in a realistic way. Clean units. Some of the more larger units too.
Smooth transaction, friendly service, clean facilities. I would absolutely use this facility again! Thanks for setting up my services with a smile, Chris M!
Simple of access with friendly staff. Thanks Edwin Breanna and Vetonio for making everything easy.
Christopher and Edwin gave excellent service. Helpful and informative
Willie was awesome, he helped me a lot.
Amber A. made my experience at Public Storage easier, with NO bewilderment on my part. Thank you, Public Storage, for your screening process in hiring only the best!
Clean property, organized, convenient. Breanna checked me in gave all the info, very friendly and thorough. Thank you!
Edwin,Candace,Jasmin and Breana. I was running late. They waited for me. Excellent customer service.
Edwin/Breana Great costumer service, very friendly and welcoming. I would recommend them to anyone.
Edwin is the best. He helped me a lot
Here is safe and great storage. Thanks to Edwin, I easily moved in all my stuffs! He is very kind and nice :)
Just rented a unit from public storage. Edwin Breanna and Vetonio are absolute pros and awesome to work with! The property is clean, quiet and so easy to get to. Edwin made the process of renting a breeze! I've rented from other storage places before and this place is by far the best!
服务很好，地方很大, 结构很复杂 小偷比较难混入. 安全措施做的也不错
Edwin is great! Excellent!
Edwin rocks! So helpful and saved us some money!
Delores and Daniel were awesome! Thanks!
Daniel was a excellent help. I went to 3 other Public Storage locations before coming here. Daniel helped me find exactly what I needed and was so welcoming, warm and caring. I would not just recommend this location. This property is also so clean and well maintained, and beautiful. And not to far from the beach. THANK YOU DANIEL
Edwin here is hands down THE best! His customer service is exquisite. As a female, it can be kind of creepy going to these big storage units alone. Edwin offers to come along with me to make sure I feel safe. If I have a sample delivery- he will call to inform me. He truly looks out and wants to help all of his customers. I have had other storage units at different locations and this is the best one near the westside. The other employees here are very helpful as well.
Liz is Amazing ! Best customer service this early in the morning! Really helpful and attentive to my needs for storage. Every question asked she answered in detail and made me comfortable with not only renting the unit, but leaving my belongings there!
The Customer Service of this facility gets a grade of A+. We initially called 3 Public Storage facilities to get price quotes within several miles of each other and then went to visit the facilities. It came down to 2 facilities and we chose this one because of Edwin and Daniel. Edwin appears to be a very good manager and answered all my questions. He was accommodating, friendly, nice, and not pushy to make a sale. Daniel was as well, and, particularly, did not show impatience when a lot of questions were asked about the terms of the agreement. In fact, we reviewed the complete agreement with him and he didn't seem to mind. He answered all the questions to his ability and was very patient. Daniel also has a sense of humor and has a positive attitude, which is necessary when dealing with the "Joe" public. The facility is also very clean and well maintained, which shows to me that the employees take pride in their work environment. The other day a friend asked me for a storage recommendation since she is moving soon, and I enthusiastically endorsed this facility.
This location is the best! Edwin & Yvonne by far were so nice and professional. I facility was very well cleaned and organized. They provided me with all my storage and moving needs. They even offered to help me move. 😁 Lol. If you're looking for a friendly environment, great customer service, and good prices.....this is the place to get all your needs met. I would definitely recommend anyone to come here. To Edwin & Yvonne if you ever see this, please know I truly appreciate all your help.
Daniel and Ed when were excellent, they answered all my questions and provided fast service, very friendly. Thank you so much Daniel and Edwin!
I have used storage facilities before and never felt devoted to one or another until now. Daniel helped me on an impossible day. His customer service was above and beyond and because of him, I am now Public Storage loyal and to this location specifically when at all possible.
Edwin was so very helpful and stayed and helped us move things. He was really nice and stayed with us and explained everything to us. Really great experience for my first time at Public Storage.
Clean and good service. Edwin is the best!
Edwin and Daniel were great! I came inside the office for my moving pack. they helped me to choose the boxes for my moving. Great service and it was easy to go in and out. I will give them 10 star.
Daniel and Edwin are my bros. They provided great service and were always lots of fun. The location was convenient for me, and there's good parking. Could use another cart though.
Very professional. Daniel one of the staff members called expeditiously to offer a warm greeting and offer any assistance. Upon arrival i was met by Edwin who welcomed me to the site and take me on the tour.
Tesha was great. Her and her co-worker were professional. Would recommend, easy access to 405.
Yvonne was great! Easy in and out.
Edwin was great !!!!! He walked me through everything I needed to know about a storage unit. Leaving your stuff somewhere behind is always nerve racking and Edwin gave me the reassurance I needed to be able to move forward. I would ask for him when you walk in.:)
Great service from Edwin and staff. I recommend this public storage. Your stuff will be safe here.
Great place! Managed by Edwin.
Edwin and Tesha were wonderful.!! Great help, definitely the best Public Storage in the Westwood area...!!
Edwin's really helpful with my moving in.
Edwin and Tesha, were awesome and provided great service. Easy access to park.
Edwin a day Tesha, did an excellent job. They had all the knowledge of what I needed for the size for my move. They were very nice and had a great attitude.
Yvonne and Edwin were great. Thanks.
it was a good experience
Yvonne was the bomb! She was very professional and helpful. She made it easy. Thanks Yvonne.
love this place because its super-clean, super-safe, cameras everywhere, staff does walk-throughs every hour to make sure all is in perfect condition. Manager Edwin runs a tight ship which is great!!
Thank you to Daniel and Edwin for making my experience quick and easy. Very kind and understanding about my situation. And making it painless
Yvonne and the other staff here went above and beyond to make my storage experience great! I would highly recommend this location.
Yvonne exudes excellence in customer service. She answered all of my questions thoroughly. Edwin is a true gentleman who went out of his way to help me. I'm happy I chose this location to store my belongings.
Came in to the location Yvonne and Edwin was very helpful. Will tell all my friends to come and rent at this public storage.
Edwin and Yvonee are great for this location I came today and I have left my keys in my rental car. Short story; car rental went to San fransico and I need it to have acces to my storage. They were nice to contact lock smith for me and I was able to access my space today. Great locoation!
Dolores was really nice and really helpful. I would recommend this location.
Needed a storage space quick and Delores made the process effortless. Was in and out and on my way to where I needed to be--would recommend to anyone needing storage in the area.
Edwin is the man! Best customer service ever experienced in my life! This place is awesome because of the staff. They are so helpful and understanding of all issues. They take care of every issue promptly and completely and even go out of their way to help in every way. Edwin is the best.
Happy with the service provided today at this location. Helped me out with price and packimg supplies. Nice job done by Edwin.
Clean facilities and awesome staff. Especially Yvonne!
Delores and Edwinn were very polite and helpful in letting me use the phone to contact a locksmith (and know the right price for getting my lock cut) when I accidentally left my keys out of town. Made it an easy process so I didn't lose too much time calling around!
great service yvonne and kris are the best. though edwins great too.
I have rented a very large storage unit for about 7 years. I felt that Edwin was always very helpful and accommodating to me. Yvonne also was very pleasant and helpful. The site was clean and well run and made Me feel that my things were safe!! MDH
Went in and took advantage of that first month rent free deal. I was helped by Edwin and Yvonne and they were very nice. Excellent customer service all around.
Best service at this location. Edwin and Yvonne helped me to pick the right size boxes for my items. Easy access and long hours.
The best service and extremely professional. Always maintained regular contact and updated the activity on the account. Edwin and Yvonne were excellent with their service and expertise.
Pretty good service. With good price.
Yvonne is very kind and thoughtful. Awesome!! Very knowledgeable about the facility. People will be so happy.
The Public Storage facility has it all... Packing/Moving supplies, a convenient location and access to units and above all a very professional staff. Both Edwin and Yvonne were very helpful and made this process very smooth.
I was in and out and out of here I'm 30 minutes. Yvonne was very polite and easy going. I saw my storage place, she showed me the best route to my space and explained everything quickly and thoroughly. I was in a bind and needed to move my stuff pronto and it was nice to have an easy experience for setting up storage.
Edwin was a great help.
Yvonne was a pleasure to work with. Moving is very stressful and she made sure I was well taken care of... which started with a warm smile, a cold bottle of mineral water and the professionalism that embodies of a true customer service professional. She rocks!
Team pico Edwin, Yvonne and Valerie are great! Provided me with great service rented a unit and I got some merchandise at great price. Highly recommended I can go back to my country and my staff will be safe.
The guy was super courteous and helpful. Clean, air-conditioned storage, a little overpriced, but very convenient for short term use.
Edwin And Yvonne; Team Pico are great! I stoped to ask for information for a unit and they provided me with great information regarding promo and deal with the boxes 30% off. I will return to rent a unit once I found out my status with my apartment.
I had a fantastic experience on more than one occasion with Edwin. All of the employees at this location are wonderful and the facility is very clean and safe.
I LOVE YVONNE!!! She provided me with excellent service. Make sure sure you come to THIS location :)
Great service from Edwin and Yvonne and exellent attention with each customer.answered all my questions And helped me to find the space at the price.great saving and hight security.
Wonderful and very helpful staff Yvonne of pico team a very nice addition to your company
Edwin - Team Pico- Gina, Chris & Yvonne: Exceptional Customer Service great location, my stuff is safe and they go above and beyond to accommodate all reasonable request! They are truly an exceptional and professional team. Great Management!!!! RJP
The staff is always very helpful. Thank u for the wonderful service . :)
Yvonne and Edwin provided excellent service..
GINA YVONNE AND EDWIN ARE GREAT. EXELLENT SERVICE. WHEN OUT THEIR WAY TO FIND THE CORRECT UNIT.
My initial experience with this location was great. Very nice customer service, Erika is the BEST! Very helpful and gave me good advice. The facility is clean and secure and has real walls!, the best I've seen. I hope everything else, move in stay and move out, will be smooth.
I would highly recommend this Public Storage property. I have had my items in this property for over 3 overs now and they have not been not nothing else then great. Edwin and Brittany, especially, have been absolutely amazing with the process of moving out and throughout the whole process. Answering all my questions and being accommodating where they could be. 10 stars!!!!
Ashley and Edwin helped me buy some boxes, great service
Edwin and Greg were such a nice and helpful guys! Really enjoyed doing business with them. You guys should check this place out!
Edwin was very informative and atentive nice and funny great asset to the comoany. Shsowed me all the packing supplies. He really have owner ship to sell bexes and storage.
Really helpful and quick service from Greg
Edwin is very helpful and Greg is great.. Best service !!!!
Best customer service ever! Caesar was there from the moment I walked in to helping me every step of the way. I needed help figuring out the right fit for my stuff. He took out his time to show me to three different units to make sure I got the one I liked the most. Edwin also was a great help in finding the best bang for my buck and a price range that fits my budget. Thank you two very much and thank you for putting the personal back into customer service! Best location ever!!!
Receive great customer service from Greg, Edwin, and Cesar... The guys were able to help me meet my storage needs and helped me determine the packing/storage materials that I would need; would definitely recommend this Public Storage location
public storage service is great. I can not see my self storing at another place. Edwin and Vernon are the Best.
I came in interested in getting prices on some different storage units and I was being helped by a woman named Monique. She was so helpful and almost like a breath of fresh air. I was extremely stressed and overwhelmed and she talked to me and helped smooth things over. Thank you Monique!!
I just rented an storage for a month at this location, staff's are awesome Edwin and kayvon helped me lots to get the storage and provided me the best service !
Very helpful staff. Made it very easy for me to move thanks the the equipment and service they have.
Very good service, Edwin is so nice and helped me with all the extra works . Recommend!
Team pico, your guys really did great jobs, I will definitely come back next time. Thanks, Ebany Jose, nice staff always help me out on moving!
Edwin and Jose were awesome and helpful all the was showed me my options and helped me find the perfect place to jeep my things ty ty ty
5 stars for the check in process and the initial property walkthrough. Edwin was incredibly professional, answered a zillion questions with patience, and offered helpful information. The facility was very clean, temperate, and felt secure. Everything about this experience was top notch.
I was originally helped by Edwin and he was extremely accommodating and made sure I received exactly what I wanted. I kept my things there for about two months and when I returned I was helped by both Edwin and Cesar. Cesar too, was very helpful and his positive energy was contagious. I highly recommend this particular Public Storage especially if you are a college student who is not from the LA area. I will definitely be using their services in the future.
Nicole, Edwin, Antuhw
Nicole, Edwin, and Antwan are the best! They always greet you with a smile and are happy to help. Nicole is calling me tomorrow to make sure my issue is resolved. 5 stars for each of them and the facility. Thank you for a great experience!
This is the first time I use an storage facility, but I must say, this one is awesome.
Edwin excellent customer service. VEry responsible! Highly recommended!
Frednesha was fantastic she took us on your made us laugh made us feel comfortable. She was very professional friendly and outgoing. She answered all of our questions We feel very satisfied the services she provided us. I will be referring other people to Public Storage and to her. She is very beautiful :)
Jasmine was sooo nice!! Thank you:)
Kayveen was great, walked me through everything and got me set up with a great unit.
It was great experience with this location specially the lady vasmine Did help me a lot for finding the right size and right price
It was amazing.
great place, great people. I have a question- and its not answered on their phone machine, or the website. My question is, " can I access my space even though the office is closed?". I.E. after 6pm...someone please answer me :)
Dominique and Delores were professional and courteous and pleasant throughout the rental process. Just lovely!
Frednesha offered great customer service . I recommend this storage facility to all in need of a good place to store your belongings.
Amazing service cathy and edwin thank y'all for excellent job!
My experience has been awesome because of the help of Cathy. Not only was she very helpful and informative, she really cares about the customer and I have never recieved better service anywhere in my entire life that compares to the service Cathy has provided me with. She has made me feel welcome and is very intelligent and has made me want to stay at this storage unit location for a very long time. She really cares about the customer and I have to thank her for my experience at public storage.
Very great service from a good looking Cathy and a helpful Edwin. I would highly recommend this location to anyone.
Regina and the team at this location were great to work with, through opening, our tenure and closing the unit. Always cracking a joke or two, and very helpful. Cannot fault the team or this location in any way. Great service.
I have rented here and they help me with all my needs! They make moving a little easier for me! Great service from Erika and Edwin
This location is my favorite! The workers here are so nice and give a warm feeling everytime I come! Edwin and Erika help me with all my needs! Thumbs up to this property!!!
Regina and Erika are the greatest ladys!!!!! Regina brights my day! Erika was very friendly to me!
The service was excellent. Regina and Erika were very friendly and helpful with all my needs.
Edwin is a great, helpful manager and the facility is clean, well maintained and staffed by a very nice staff. I would highly recommend this public storage location above all others !
This facility is clean, well-maintained, and has excellent customer service. Edwin and all the other employees there do a great job. I wouldn't use any other place to store my items.
Edwin, Regina,Monique and Cathy Provided excellent service every time I stop at this property. I would highly recommend this property.
Great customer service. Went here to open a storage unit for work yesterday, they were super friendly, and made sure to go over everything I needed to know. I had my dog with me, and they were not only ok with her being there (Service dog, but she didn't have her cred's with her) but were super sweet with her and let her check the unit out with me. I appreciated that a ton. Edwin (Manager) and Cathy were super informative, and I am glad I chose this location to store our things.
Regina is wonderful!! Everyone is very warm and helpful and the facility is extremely clean.
We had a great experience at this Public Storage location. We currently have 2 units there and Edwin goes above and beyond with regards to customer service and really assisted us during our move in. I would definitely recommend this location.
I HAD A STORAGE UNIT AT THE PUBLIC STORAGE PLACE ON 11200 W PICO BOULEVARD IN LOS ANGELES. I RECENTLY DISCONTINUED MY CONTRACT AND MOVED MY POSSESSIONSTO A DAVIE FLORIDA PUBLIC STORGE FACILITY AS IT IS NEAR WHERE I RESIDE. EVEN THOUGH I WAS LEAVING THE PERSONNEL AT THE LOS ANGELES SITE WERE FRIENDLY AND VERY HELPUL. I GIVE A FIVE STAR RATING ***** TO BOTH REGINA AND EDWIN AS THEY WERE VERY PROFESSIONAL AND HELPFUL. REGINA MAKES YOU FEEL AT HOME AS SHE IS VERY PERSONAL. DON'T EVER LET HER LEAVE.
I rented a small storage space here recently and the people working at the Pico Blvd. Public Storage were very friendly, helpful, and welcoming. Regina and Edwin made me feel welcomed right away and were always there when I needed help or had any questions. Great Service, I would great recommend this place.
Regina is sweet, helpful and efficient. My experience was excellent. I highly recommend this location! Thanks Regina!
Edwin the property manager that helped us was very informative, answered all our questions, was very polite and gave us great service.
Monique did a wonderful job of greeting me and showing me the options for a locker to rent. She took the time to take me to see a couple of different units and help me plan how to store my items. The storage areas were secure, easily accessible and very clean. I look forward to moving my items there next month.
I'd like to compliment three of your employees, Edwin, Regina, and John for the excellent service they provide. They are always ready-made-available with a smile, laughter and most important have answers to my questions. Moving is one of the top stressors life. Edwin, Regina, and John’s professionalism and ability to “lighten the load” with a few kind words really makes a huge difference in moving. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Public Storage.
Regina and Edwin are extraordinay, proactive and always meet my needs. Best customer service ever. Above any public storage.
This Public Storage is great! Everyone was friendly and helpful from day 1 and the facility is clean and safe. I have been going here for around 6 months and have absolutely no complaints.
Regina and staff were awesome! Attended to all of my needs and were courteous, friendly and very professional. I would recommend them to any one of my friends, family and associates... Thanks again Regina!
I had a unit here for several years, and the staff was always extremely friendly and helpful. The location feels safe, and everything is kept really clean. I'd like to give a specific shout-out to Regina and John who were incredibly helpful and friendly, especially when I was closing out the unit. I highly recommend this location!
John and Regina were great! They greeted me warmly as I came in and immediately helped me to decide what I needed, and assembled the items. It was incredibly easy and pleasant.
I have had several storage units in the past 3 decades. This location is by far the cleanest, efficient, friendliest facility by far. The professionalism, and friendly service of Regina, Edwin, and John is exceptional. They are very accommodating and take the time and effort to go the extra mile! Thanks!!
My company has had multiple units at this location for years. The location is convenient for our needs and we have had a good experience with the managers at this location. Edwin and Regina have always been very helpful and professional to our entire staff when we regularly need to stop by our units. We would recommend this location.
Edwin is very professional and honest.
I had a wonderful experience when I recently began my lease at this facility. The parking is convenient, the facility is clean and very well secured. The BEST part was the superior customer service I received from Regina. She was very friendly, knowledgeable, and so helpful! She made me feel welcome and appreciated, and helped make this a very smooth and easy transaction. Thanks!
Regina and Edwin were nothing short of amazing! Excellent people that make this an excellent location.
This is the best public storage facility I've ever had my stuff stored in. They have climate control so your not sweating all over the place when you're moving your stuff in or out. The place is very clean, very professional. Regina is always very helpful and very friendly. Edwin does a great job as well. They make it a pleasure to pay the rent monthly. They also have plenty of dolley carts for moving your stuff without breaking your back and the have clean bathroom. You won't be disappointed.
This particular branch of Public Storage is brilliant and that is primarily because of the staff, namely Edwin. He has always been very attentive and kind. I have been using the service for 2 years now and they are extremely friendly. Being an international college student at UCLA, it was nice to have such efficient and helpful people to guide me through the process. My stuff has always been safe and the units are very clean and spacious. I would highly recommend this facility... It is worth the expense!
I had a great experience at this location. Edwin & Regina were very professional, personable and helpful.
While this facility is expensive, the staff including Edwin and John have always provided very friendly and knowledgeable service and support. The facility has good access hours (6:00 am to 9:00 pm) and is climate controlled to 80f degrees. I find the space to be bright and easy to use. I've had my overflow storage at this location for more than 3 years and I feel that my items are safe from heat, light, flood and insect damage at this well maintained facility. Generally, I think the facility is expensive and this is more of a function of the central management than the local staff. The local staff are efficient and friendly. I recently added a new locker specifically to hold framed art and John could not have been more helpful and friendly in setting me up. It took less than 20 minutes to add the locker. Each locker has an alarm unit and the auto-pay function works well for me. Overall, this particular facility shines above other Public Storage units because of the staff. I'm always impressed that Edwin remembers my name, even though I don't see him too often.
Regina is so nice and hospitable! I felt very comfortable from the moment I walked in there. I also felt like my things were secure in the building. I highly recommend public storage.
I was very satified with the cleaniness and easy access of this storage unit. Edwin and Regina in the office were very friendly and professional. After signing up online I received a phone call right away from Regina, I went into the office and was taken care of in a very timely manner by Edwin the office manager. Thanks Public storage