My storage unit was broken into. I had two locks and someone took both off and replaced it with public storage unit lock.
Unfortunately this place only has cameras by the elevators so the staff Gabriel and Jose were not able to help a lot, nor did they have a clue what could have happened. I had to wait until the district manager was available to get it cut open. My unit was on the fourth floor towards the back where no one other than staff or ppl with access could get to. The last time I was working on my storage unit was on Saturday Nov 30th and I remember seeing a staff employee walk past my aisle checking the units with a piece of paper. When I came back on Monday December 2nd is when I found out my storage unit tampered with. Police report and Orange Door Insurance claim have been placed. I wouldn’t recommend this location, every time I was there staff would just look at me as if they were just watching, they would never engage in a hello or hi just creepy behavior. My items were organized in containers and the people that took my stuff took 2 of the middle container that were sitting between a stack of three! So disappointing that there are no cameras on each aisle, floor or even a more secure option to keep the unit safer. I removed all my stuff that same day Monday Dec 2 after the district manager Stella opened it because I did not feel my stuff was safe. Unfortunately I had just paid my monthly dues and Public Storage doesn’t do partial payment or reimburse you at all.
Edwin provided a great service. Very professional and patient.
Clean, safe, and convenient storage units! Edwin is the absolute best and provides amazing customer service. He is always happy to help, and makes sure that everything is running smoothly. Highly recommend!
Great customer service, Edwin was so professional and He was able to help me right away. Thank you !!
Edwin was super helpful and amazing. He was ready to clock out at 5 pm but he stayed late and helped come to my locker and spray lubricant to open the lock. We need more people like him. Thanks Paul
Maceo and Edwin were extremely helpful and helped me get exactly what I needed! The place was clean and easy to access.
Maceo & Edwin we're absolutely incredible in assisting me in quite a sizable task of moving from one storage unit to another. They couldn't have been more accommodating gracious, and they even gave me a bottle of water. I would recommend them Haile for a raise.!
Maceo was so nice and helped me with everything I needed!
Maceo and Edwin gave us a great customer experience by hooking us up with the best offer they had. Couldn’t gone any better. Thanks to them !
Amazing customer service From both Maceo and Edwin, very good guys appreciate the work , thank you!
Safe, accessible and good, didn’t have any problem with storage. One bad thing is pricing is not that transparent - you can expect discounts to fade, prices to increase after 6 months or so.
Maceo
Great job
Thanks for everything
And Edvvin
For everything thank
I thought it it was rather very helpful from your workers on why I joined public storage as well as them explaining on how she paid it every month and the information that they give you is very helpful as well. thank you
Edwin was the best he needs a raise
Excellent experience! Both Edwin and Alicea were knowledgeable, attentive, and truly cared about ensuring I had a stress-free move from one unit to the another at last minutes of a working day! Their customer service exceeded my expectations, and I couldn’t have asked for better assistance. Highly recommend this location for anyone in need of storage solutions!
Alesha was extremely helpful. I showed up and had reserved the wrong unit and she helped me get the exact unit to meet my needs! Highly recommend!
Alesha was such a great help she made the process very smooth and easy. Thank you Alesha 😊
Today I came to the public storage and the person in the office is Edwin, who is very nice and helps me with locker
Clean and secured place! Staffs have been helpful and kind since the first day I moved here. Edwin is very helpful providing me with the details and instructions to check out my unit. Definitely recommend this place!
Edwin helped me out so much. He is very respectful and the location is kept very clean.
Met with Edwin today. I’m looking for a temperature controlled storage space for wine. He was very friendly, knowledgeable and professional. He told me about several options and sizes, then he walked me through several floors and showed me a few options. He told me about the building’s hours, how to access the unit via an app and that I could get a discounted price if I signed up today. I would highly recommend him to all of my friends.
I have to re review Public Storage on Pico between Sepulveda and Sawtelle. Originally i gave them a glowing review bc the manager was very nice. I had brought in 6 sets of suitcases, a box of all my mother’s papers, death certificates etc and a few other contents. After a month or so, having the lock on my door and all safety measures completed, I received a call from them stating that someone had taken stuff out of my room! I went down to the unit and all my suitcases had been stolen except for one old set plus my mother’s storage box. I told them i would be closing my box the following day and when i went back, my unit was once again opened and one piece of another suitcase had returned (still missing the two other pieces that went with it and all the other suitcases). The insurance i paid for was useless because they did not supply me with the tape,and the police report asked for receipts and dates of purchase for everything. My suitcases were not brand new so i had no receipts so they would not pay for my loss. I would definitely recommend going to another storage unit. I was so upset that I still have the remaining 2 suitcases (one missing the other two pieces) in my bedroom. I am afraid to try any other places at this point because I don’t trust any storage units. Please be careful when choosing a storage unit for your valuables.
Edwin y alisha muy buen servicio se los recomiendo inglis and spanish good jab
The most elegant kind caring understanding wonderful handsome and so nice to deal with!!!
Edwin makes me want to keep my valuables in storage forever as I have done because he makes it fun to actually come to storage ! Thank You Edwin star of public storage !!
Ercan was really helpful and efficient assisting us closing my account
Excellent service provided by Edwin smooth rental experience 🙏
Walked in today to ask for some help on my unit and Edwin exceeded my expectations for what I needed help with! I was able to walk in and get everything I needed done! Super nice and super helpful! Thank you for everything Edwin.
Edwin is a very good customer service representative, he help me out alot, got a good price.
“Thank you, Edwin, for making my move so much easier! Your professionalism and assistance were invaluable. Highly recommend!”
To all that read this I must tell you, You have a major Star in this Public Storage because you have EDWIN here I wouldn't want to ever be in any other Public Storage because without him this place would be as great
He helps me with everything. He is the greatest manager Anywhere no matter what company it is. You should have duplicates of him Everywhere he makes everything so easy. Anyone reading this ONLY use this location you won't regret it Trust Me. I got a brand new unit I have 4 now and thank God for Edwin he always makes things go so smoothly that I have turned on all my friends to come here. It's the Best!
Edwin is the best.provides exceptional service.
Great service from Edwin. Easy, fast, convenient. Thanks !
I came into the office almost at closing time with a request not being a customer and Edwin & Estela were extremely helpful and went far and beyond helping me obtain the information requested. I am so very grateful for both of them being so willing to help and assist with my request as it is super important and helpful to me. Thank you so...so much to both of you for taking the time and making a difference in an otherwise bad day.
Edwin. Very nice ,friendly, good service help me out to get a space. Nice and clean
Cheyenne was great she’s an amazing manager she helped me pay my bill this morning excellent work and customer service.
Cheyenne was so professional and helpful I enjoyed having her help me
Great place easy to access and awesome customer service! Young lady Cheyenne Made sure I had what I needed with no problem
Cheyenne is so amazing an nice one of the best Mangers I’ve came across in along time she does her job an treats a customer the way they should be she should definitely be working here
Cheyenne was great , put me in a unit, was very nice and treated me well, Great job!
I had an exceptional experience with Edwin while setting up my storage unit. From the moment I arrived, Edwin's professionalism and attention to detail stood out. He went above and beyond to ensure everything was in order and that my move-in process was seamless.
What truly impressed me was when I accidentally left some items behind. Edwin promptly called me to let me know, saving me a lot of hassle and ensuring my belongings were safe. His dedication and customer service are truly extraordinary.
I highly recommend this public storage for anyone in need of assistance with their storage needs. He’s a true asset to the company and made my experience stress-free and enjoyable. Thank you!
My family and I have been using this location's storage lockers for close to a decade now. The manager (Edwin) and staff are polite, respectful, and willing to go above and beyond to help their customers. The facility has the best security in the area, and the floors/lockers are all well kept. I highly recommend storing your personal items and keepsakes at the Public Storage on W. Pico Blvd.
Poor management and high prices.
They have spaces and also has okay prices. Thank you
I love this public storage I just came and reviewed a storage for rent and the service was out of this world I would like to thank Cheyenne and Edwin at the front desk they deserve 5 star reviews they are a very clean facility
Great customer service! Thank you Edwin, you’re the best!
Such helpful guys working at this public storage. Excellent customer service. Shoutout to Edwin for always assisting me.
Edwin is very kind! Patient with my requests, and has a great energy!
Also the wait wasn’t long when I go and see him there!
Edit: this is my second year with public storage and Edwin was my guide again! Super nice and quick and clear service! Awesome dude!
Amazing experience and Edwin and Diego are the best!! Smoothest experience and super helpful and friendly!
good storage good stuff good service, best experience ever
Great service and staff! Edwin gave me a call when the space is short, and he is super patient in going through every paperwork for me. The entire process is smooth and fast.
awesome service from Edwin and Stella.
I booked with Teddy and he was super helpful, patient, and answered all my questions!! Highly recommend booking with him!!
Edwin was very helpful in guiding me through the reservation process.
Big facility, Gabriel helped us move in and even drew us a map.
"Very nice staff, he got me a discount on boxes and carried them to my car.”
Had items stolen from my unit and my lock taken. They didn't seem to care. Be very careful with this place. No security cameras. No way to see who broke in. Sales assistant tried to get me a comped lock for my troubles but manager said no.
Edward is very helpful. 5 stars
Good services thank you Edwin
Edwin was great. He helped me to set up my account online ny phone. Easy phone rental.
Juliana and Edwin are amazing, they helped me alot.
The best storage in the area it's always clean, air conditioned and secure! Great customer service, Edwin is always nice and helpful!
This storage is great. They always have a safe, clean facility to rent. And the employees here are very friendly and helpful. Edwin was very courteous at the front desk with all of my questions. Thank you Public Storage.
Edwin customer service was excellent. He was able to show me my space and the facility is clean. Easy access- the public storage app is great.
Ercan and Gabriel were very helpful for first time move in!
Great customer service by Edwin. Help me to setup my payment and pa app. Highly recommend.
It is pleasure to be renting here about 7year and Edwin and Juliana had always been nice helping me and all other.
Edwin is great and very helpful.
We have been about 12 years but we are moving out of state.
Julianna and Edwin are great! They made it so easy and I walked in and out within 15 mins! Thank you!
Easy process to rent unit online and the manager Edwin was great showing me around the space. - Edwin Gabriel and Uriel great service today I transfer to anew space. Protruding Clean height to open the gate
My experience was awesome Juliana, Ashley and Edwin make a great team here at the 11200 Pico location they all went above and beyond to make it easy to rent a storage
Juliana and Ashley were very nice, efficient and knowledgeable, which made my move much smoother. 🥹
Juliana rocks!! special tip; pull the carts instead of pushing.
The best storage place by far in the entire area!!!!! The cleanest most friendly staff just pretty much everything about this place is plain awesome. Edwin the manager is a very kind and generous guy I’ve been renting here for over a year and again you find a better storage place anywhere around.
Good service great personality Edwin is very patient.
We’ve rented here for over a year and excellent customer service!!!! Edwin is the best!!! Helped us out so much when we were struggling and has always been excellent with his customer service. 10/10 HIGHLY RECOMMEND!!
The best
See
Edwin
He is fantastic
People who work here are Nice,very helpful & patient &;smart too ! Edwin showedr me how to use my cell phone to use the public storage App. Everything went smoothly because of Edwin & Ashley. I would never use any other storage place.
This review has nothing to do w/ the facility itself, but customer service provided by Edwin who has been very helpful and works at this location. If you have any issues, ask for Edwin and he’ll take care of it for you!
Edwin and Ashely are great. Remembered me an d were flexible. Easy in and out.
I visited this location for some large boxes and tape best service and locations yet the property was very clean Ashley and Edwin both helped me out and where amazing definitely will be returning thank you guys very much 🙂👍🏿
Just as regular as other Public Storage locations
Excellent customer service ask for Edwin.
Edward es un excellent servicing siempre me ayuda en todo
It's good, clean and looks like air conditioned. But when you come to rent a unit, there's nobody in office. You need to call and talk to someone on the phone.
Edwin Reyes from my very start i rented here he was very polite and helpful you should keep people like him keep working for you keep on having workers like him, coz his a big asset to your company.
Edwin was very helpful with answering my questions and updating unit.
Edwin gave amazing service and walked me through the entire process. Super friendly and was fast and effiecient with the process! Thank you!
Edwin made it possible to rent my new unit and complete my transaction in person. He showed me several units and made easy for me to pick the correct unit at the best price. The company reputation is excellent.
-Special thank to Edwin for his patience and understanding. He is always cleaning the property and making sure if there is anything he can help to make my experience better.
Edwin very good customer service excellent
Edwin helped me immediately and made the sign in process very smooth. Thank you!
Juliana was outstanding,knowledgeable and courteous I appreciate the professionalism.
Juliana deserves a raise. Add one more star.
Edwin was exceptional and very helpful, as was Asia.
Excellent customer service!! Fast and friendly.
Special thanks to Juliana for her patience and understanding. She went out of her way to help us complete the contract. I would give her 8 stars if allowed.
They have a dependable staff so helpful
I just rented my storage this October 30 and i don’t have any idea how this works
Juliana the young lady at the front desk teach me every step and so helpful
My storage is at pico blvd
Try this place if you need storage
You’ll be happy woth their services near freeway too
Juliana was being very helpful. She made the process very simple and clarified all my questions.
Crooks. I’m an auction buyer and they searched the room and took items before they released it to me. They didn’t even bother hiding it either. They left the unit open and ransacked. Did not look like what it did in the pictures. Proceed with caution if you’re an auction buyer.
Edwin- helped us out. Very nice and made sure we were educated on the software. Excellent customer service! Come here- you will not be disappointed.
10/10 would recommend this public storage facility. The gentleman who works there, Edwin, is so amazing! He is communicative, kind, informed and extremely helpful. It’s also very clean, well lit, and air-conditioned. After a rough encounter at another storage facility, Edwin’s kindness and attentiveness in helping was so needed and appreciated. I also had a lovely call from the manager who was equally kind and helpful. 10/10 recommended!
Edwin was so nice great customer service stay late for 1000 %
Edwin service was extremely knowledgeable and patient we couldn’t do it without his help.
Edwin was great ! He helped me to the right size unit at the beat price.
Edwin was awesome, very thorough and helped us rent a unit without much hassle. Thank you!
Muy buen servicio,Edwin is the best gratis servicio
Edwin and Danny have been great through the whole storage process. Highly recommend!
EDWIN performed amazing service and I went to other storage before but this location is the best.
Just want to add more recent experience also very positive with this place. ERCAN is amazing employee with great customer service skills. I was lucky to meet him, he did accommodate me even he was already closing the office for lunch when I arrived and he went back to the office and helped me with the payments. I was so grateful because I was rushing in the traffic from work to get on time. He even helped me to clean bird poop from my car :) when we were outside.
Come to this location: 11200 W. Pico Blvd., and you will experience their professionalism by yourself.
Edwin is awesome! Friendly, professional and very helpful!!!
Edwin is amazing! We are long time PS renters and he always goes above and beyond to help us when items arise. Storage is storage, but Edwin truly makes this the location worth patronizing because of his top notch customer service. Thank you, Edwin!
Danny, is the best! He is the definition of customer
service. He also keeps the facility really clean.
Thanks to Tariq for helping me set up my storage and Edwin for answering my questions and helping me plan on my move out.
Edwin gave me excellent service again. Thanks.
Ercan was the most helpful. Made everything a breeze. Highly recommend.
Newly tried to change units and Edwin was very helpful and accommodating. Made the transition easy and smooth. Still highly recommend.
Edwin is great!! He’s such a good helper!
Special shout out to Edwin! He gave me absolutely brilliant service. Helped me pick out a storage locker, assisted me in purchasing supplies including tape and boxes, and even found my locker key when I lost it! Edwin made the process so much easier and I couldn’t be more grateful. Thanks Edwin!
Edwin was great ! He helps me all time I have rented multiple units at different locations and he is the best. The property is always clean; best security to the building and great app to manage the account. 10*
Edwin provided great service, excellent place to store your stuff
Edwin explained everything clear. We are repeat customers. He was patient and answered all the question. Good attitude and helpful. He smiles and provides great service.
Tariq was helpful and kind. 10/10
Edwin was very helpful, totally recommending.
Edwin’s great and helped me a lot on my move-in day!
Edwin has been a great property manager since I first rented my space 10 years ago.Very satisfied with my rental experience.
Asdar and Edwin were so helpful today!
Everthing is all good, Edwin is
always there to help he is friendly in a good mood and always ready to work. Property is clean and spotless. Recommend the storage to my family and friends.
I have rented for about 2year Edwin has been helping me out to downsides storage. I just want to thank you, especially Edwin he has been very kind.
Claudia was very helpful, friendly and pacient with our needs. She explained us all throughly
Very great experience and the management is very friendly and helpful. Edwin is great!
Tariq was amazing today and helped me find the perfect fit for my storage needs. He was patient and informative.
Edwin at Public Storage on 11200 west Pico was extremely helpful, kind and patient in covering all my options. A real pleasure to deal with. It was quick and painless to secure a box and the app seems like a brilliant convenience along with the location for our family which is ideal. The facility is clean and well managed. I recommend!
Great customer service! Otis was very helpful, kind and cordial. He was very patient with me and answered all of my questions. Also, this facility is very nice and very clean. I would recommend this location to anyone seeking a storage space.
Angela
Super grateful for this Public storage location and the staff here. On more than one occasion, Edwin has come through and been incredibly helpful in processing storage unit fees, and making sure our unit with many of our beloved items are safe. It feels good to know we have this little corner in LA on lock.
Edwin was very supportive and friendly. Couldn’t ask for a better staff member to show me around.
I’ve been a client at this location for several years and was looking to downsize. Christa we SUPER helpful in showing me alternatives and was very polite and professional.
Edwin is very nice and friendly, provides great services, and easy access
Excellent service. Edwin was so helpful.
Ervan and Edwin were great and made the initial process so easy!
Ercan,, thank you for the great help he 8i very professional and friendly
Above and beyond service.
Ercan went above and beyond to help us today. Our unit is too large and we are thinking of downsizing. He opened the doors a few minutes early for us and showed us various empty units. He was friendly to everyone he encountered in the halls and seemed to know many of the customers. His bright, sunny, professional attitude was extremely refreshing. Someone should make this man a manager. He is a huge assest to any business.
Ercan was very helpful and an exceptional rep for the business. He went the extra mile to show us around and all of the extra safety/security features of the building. Had a great move in and will highly recommend Ercan for a bonus/promotion. Couldn’t have asked for a nicer person to welcome us to public storage and answer any questions we had. He did a great job of anticipating our needs!
Edwin and Matthew were very knowledgeable, helpful and efficient. The facility is very clean, secure and has excellent ingress/egress. Pricing is very competitive, too.
Christa was professional and a great girls
He was very good
Edwin is super nice provided an excellent service. He showed me several units and found me the right size for me. The property is clean and and easy access with the public storage App.
My unit was broken in to. Several items stolen
Ercan made closing out super easy and gave me the peace of mind I needed before leaving town. Thank you!
Ercan was every Great he is one of the best manager I have ever met
Ercan! Was great ! Very knowledgeable, and patient ! Definitely recommend this public storage! Make sure you ask for Ercan !
Ercan was very helpful, provided great information. Very polite and patient answering all questions. Great experience. 👍
Ercan was amazing and delivered a great service!
This place is very clean and nice and their staff are very friendly and nice. Jade was here to help me get a storage unit and was so helpful by showing me the spaces and was so kind and helpful. Will definitely recommend this place to my friends
Ercan and Jade are the most awesome and helpful people ever! Thanks so much!! I highly recommend using public storage at this location and asking for Ercan.
Very helpful- Jade at the Pico location near Sepulveda (Los Angeles) is courteous, friendly, and professional. This is more secure than most storage locations I’ve used.
Super grateful for the support that Jesse and Edwin gave me today with our storage unit. The staff was very friendly, and they made the process easy and fast.
Edwin provided excellent customer service!
Ercan was extremely helpful! Great service
Edwin Great personality and great service. Love the easy acces with ps App. If you ever need movers please contact Best West Move.
I had a great experience renting a unit through this location! Special thank you to Ercan who made my life much easier here after I lost my unit keys. I was pleasantly surprised with how quickly I was able to get back into my unit with their help, and the staff was great overall. Clean unit, no hidden fees
Ercan really helped me out great service all around.
Edwin was very great and helpful! Made moving out very smooth and was knowledgeable and friendly:)
Ercran did an amazing job helping me rent my unit and making sure I knew exactly where it was!
Lovely experience, Ercan was incredibly helpful! Stored my stuff here all summer and it was a very good experience
Ercan today help my unit issue . they increase my rent He help me with old rate for 6 months He was very friendly and very professional thank you
Edwin was so great! He answered all of my questions and walked us through the entire process. He gave us a tour of the units which was so helpful before we made our final decision. He then helped me download the app and showed me how to use it , step by step! His customer service was excellent: patient, knowledgeable, kind and professional. It pacified all of my nerves and made me feel confident that I made the right choice In renting a unit here. He even helped us bring a few boxes we purchased to the car. I highly recommend this location and ask for Edwin, he was awesome!
Edwin was amazingly helpfully with everything I needed. He instructed me how to get in and out answered all my questions. He keeps the place very nice neat. He’s so patient with everybody and treated everybody equal. He was my Angel for the day. I was so stressed out when I got to the unit, but he made my day so easy. Thank you Edwin, we need more people like you!!
Ercan helped me out today with my experience and it was seamless and was very helpful with everything including checkout! Thank you so much for all the help!
Ercan, great hop helped me a lot today
I give this location and specifically Edwin, who works there, 5 stars for his incredible customer service and assistance. I accidentally dropped my keys through the elevator gap (car, home, storage keys) and Edwin, who was in the midst of his closing duties, dropped everything and came to my rescue! He went right into action to assess the situation and came up with the most ingenious idea. He went to the back and produced a magnet which he attached to a long stick. He very carefully (there was no room for error) and slowly pulled my keys out and handed them to me. He had the best attitude throughout the whole process and was simply happy he could help me! I was so moved by his assistance and attitude! The best! Thank you Edwin!!
Ercan was super helpful and friendly! Walked us through multiple units and explained the options before we picked. Units are clean and climate controlled. Overall really happy!
Ercan was very helpful and made sure we had everything we needed, thank you so much Ercan!!
Ercan helped me today. He's the BEST! 100% professional and helpful. Highly recommended.
Last week, I was searching a rental unit. I went 5 different locations. The most friendly employee was Ercan. First of all, he treated me like I was someone from his family. He showed me different units. He took his time and didn't rush. He answered all my questions and explained everything about the property. I will rent the unit in mid September. Even his location price was higher for my budget, he found me couple of different places with less price. I will choose his location. I feel very comfortable with him. Public storage lucky to have him as an employee.
Edwin was awesome knowledgeable about storages and help me to set up my account and the ps app.
Edwin the best! Thanks for such great service
Edwin helped me find the best unit and the process was very straightforward. I would recommend this location if you have storage needs!
Ercan was incredible! The staff was helpful and pleasant !
Ercan was great, he made my experience seamless!
Good job Edwin. Help me download ps app,
Property is crean and easy acceso.
Edwin , public storage best customer service. They explain everything in detail, the property is clean,safe,high_tech. They have a great Ps App. I love making my payment in person so I can see Edwin. I keep coming to this property because Edwin _ He is the best of the best , I like to make payments in person and visit my space. Property is always nice and clean.
Edwin and Ercan are super friendly and helpful. Excellent customer service. This is a very clean and well maintained facility. I have recommended to many friends. Highly recommend!
Edwin was super helpful!
Went out of his way to accommodate my needs.
Thank you Edwin!!
Otis is an absolute gem! He is very kind and made our move easy and stress-free.
Ercan very nice and helpful he show me couple units thank you
I was so upset that I was moving again yesterday. But when I walked into the Pico and sepulveda Location Otis smiled and brighten up my day. He took the time out to help me with my boxes that I needed and even walked and helped me to my car. What a wonderful experience I had here and will be back to get a storage. Thank you Otis
Edwin helped me get into the perfect unit. He was very informative, knowledgeable and easy to work with. Great service and excellent property. Thank you!
Ercan was such a great help. Smooth process start to finish!!!
Edwin was great! I got a second unit and it was fast and easy, nicely done Edwin Thank you.
Edwin is great and helpful, helped me get My storages quick , very happy
Not going to lie, I expected to move everything on my own with no guidance or help. BUT ERCAN WAS THE BEST! With a super limited amount of time to move my stuff, he immediately jumped into action with a lot of good energy and information. He walked me through each step, which gave me a lot of piece of mind when it comes to security.
On that note, the facility was great! A little confusing at first, but with the app, it becomes a lot easier. Only storing stuff here for a few months, but I'll definitely use this location again when I need it!
Ercan was very helpful and got me situated with my space and money.
Edwin was excellent show how to use the app and show me around how to get the space
Ercan was great helping us!!!
Edwin was extremely helpful and made sure to find us another storage unit after a mix up without and additional cost.
Ercan helped me with getting my first storage space and was very helpful!
Thank you Ercan. Salamat!
Sasha is the most amazing staff member! Super happy! Absolutely Great experience by Sasha. She provided us with a top-notch service: she showed us multiple units and explained in detail the advantages of booking the unit with their storage. It was great to get informed in the way that made us choose the right unit for our needs. Sasha was polite helpful and extremely knowledgeable. I will definitely rent only with Public Storage from now on and I’m extremely grateful for her 5- star service. She gave us positive energy and provided us with all the information that we were looking for. Thank you very much!
The BEST staff. On Sunday, William went above and beyond to get me set up perfectly and make sure everything was just right (Thanks so much William!) and earlier in the week, Edwin gave me great and friendly guidance, just as he did years ago when we first arrived at Public Storage. Just a model team at Public Storage! Can't recommend them enough! :)
Edwin was fantastic finding the right place. Showed me how tu use the app. !!!
ercan , he's a very nice person Always when I come he help me .
Ercan is the most helpful person I have ever encountered at any place of business!! Thank you all so much for the beat storage experience ever. He even helped me break down and throw away my boxes!
Be sure to ask for Raina! She's been incredibly helpful through out a handful of moves. A+ service from Raina.
Erjan was amazing! He was kind and informative during his tour of different storage units.
Ercan was awesome, he made sure all of your storage needs were met.
Edwin was the guy that helped me to set up my move out. He was pretty attentive and helpful with everything I had to know.
Love this facility.
It's clean, the lights work and the air circulation is great.
Ercan and the rest of the staff are very helpful.
Once you get used to looking for the "E" for the elevator you never get lost.
Ercan made the experience so easy! He was extremely helpful, will return soon.
Ercan was super helpful!!
Ercan and Claudia helped greatly with finding me a suitable unit. I appreciate the time they spent helping me find the right one.
Edwin was awesome very helpful and knowledgeable! Sasha built my boxes . Great teamwork
Your staff are always polite and professional. In fact, most go beyond what one would expect. One employee deserves a shout out. Ercan was so pleasant and helpful. When I left my driver's license at the front desk he went to the time and trouble to call me to let me know that he had my license.
The experience with your company has been a good one. Until next time. ..happy trails.
Edwin was a great manager that helped us right away and was clear with the services offers.
I’ve been renting a space here for almost 5 years. It’s always been clean and well maintained. I decided to downsize and rent a smaller unit. Sh’kena was super friendly and helpful finding a unit a few doors down from where I am now. As far as storage places, I would say this is a good one.
Edwin was a great help today. Thanks Edwin
Ercan was very helpful!
Thank you
Just rented a storage from Ercan today. He is an amazing manager, great customer service and very nice and accommodating! Highly recommend!!!
Ercan, excellent, nice, helpful.
ercan thank you for your help today , you are very friendly and professional
Ercin was very helpful and friendly
Edwin was so helpful helping me and my wife to set up my app and storage.
Great staff! Ercan was very friendly and helpful! Very accommodating!
Edwin was super sweeet and let me know about everything before moving in all my stuff :) Super patient and nice
ErCAN and Edwin are great ! helped me out with storage packages supply. ErCAN rocks!
Edwin was extremely helpful in aiding me in setting up the app for me as well as everything else with adding an additional unit.
Edwin great customer service. Excellent location to get to my work.
Ercan,,, was vary helpful
Thanks for the help
Excellent Customer Service!
Ercan was so patient, kind, and helpful. He took the time in showing us and explaining to us out options. He went above and beyond to getting what we needed.
Thank you so much Ercan.
Ercan at the Public Storage on Pico is a joy to be around. Helped me open up a new storage unit. Took the time to show me the unit first no rush and made the process a breeze. I have had MANY storage units in my lifetime already including at Public Storage locations and this was a very pleasant experience. I LOVE that my code from the app for the gate actually works too so I don’t have to get out of my car and REMEMBER or look up my code. At some locations it doesn’t always work. I also love that the dumpster is just a step away to throw out trash. Some locations you really can’t dump anything or the dumpsters are way over yonder. Lol I’m always going through my things and decided what needs to go after some time so it’s nice to be able to make that process as easy as possible. Perfect!
Ercan provided superb assistance from beginning to finish and onward. Moving made simple just what every patron needs!
Edwin was amazing helping me with the mobile app. Great customer service ⭐️⭐️⭐️⭐️⭐️
Edwin is a 5 star manager at this location. He provides customer service above and beyond what is expected and we appreciate this very much!!!
Edwin and Sh'Kena were very helpful and are great!