Public Storage Self-Storage Units at 3611 W Washington Blvd, Los Angeles, CA

Jonathan IS WONDERFUL!!! He helped me with making my payment, opening the app AND keeping me from going crazy…Give him a RAISE!!!

Jonathan was a great help getting me into a smaller space and helping to explain things for me! Much appreciated!!

I was having some trouble with the app and Jonathan helped me to get into the property and use the app! Thank you!!

Jonathan was very helpful and made my moving process very easy. Thank you!

I love this place Jonathan is an awesome employee very polite and helpful 🥰🥰🥰🥰

Leaving a 5 star for Johnathan ! Rep at Public Storage . Our company has a long term lease with public storage and has received outstanding customer service . Easy but secure entry to our storage unit , clean spaces and Johnathan was very helpful with locating the storage. Would highly recommend .

Jonathan is always helpful and friendly. I enjoy coming to my space!

Jonathan is awesome , great service

Terrible service rude employees my storage unit was broken into and now they won’t let me take my belongings out after I filed a complaint against them

Jonathan is always helpful and kind when I visit my space. The property is always clean and well maintained.

Jonathan was super nice and friendly, he explained everything so well. It is a nice storage place.

Thanks to Jonathan, we got an excellent service today renting an storage

Jonathan a dado un excelente servicio buen trato lo recomiendo

Jonathan helped me get my storage situation squared away. He was a big help and kind!!

Johnathan saved me!! The best one.

Jonathan is very friendly super helpful, highly recommend to anyone looking for a storage unit!

Jonathan was a great help and helped me get my storage situation squared away. Thank you!! For the help!!

Moved out of my unit today and Johnathan was incredibly helpful closing out my account. Parking was very easy for my moving van and I appreciated the carts that they allow tenants to use to help move their items in/out. Had a great experience and will come back to this spot if I need storage services in the future.

The manager Jonathan was exceptional. He walked me through the whole process and made it easy. He even gave me tips on how to use the app and best way to use the storage. Definitely would have gone elsewhere if it wasn’t his expert and patient guidance. Made me feel at ease keeping my belongings stored here!

Jonathan was a great help and found my phone for me that I had misplaced!! Thank you!!

Jonathan was a great help. Great service and great storage.

Jonathan is such a great person he assist me so good. He is really good worker at public storage.

This place is excellent very convenient Jonathan was extra helpful with finding the supplies I needed to organize my things

It was really great! Jonathan was super helpful and considerate to let us stay a bit after closing since since we had so much stuff to get out.

I had excellent service with this public storage because of the employees especially Jonathon. He was friendly and organized he is very helpful and I feel safe with keeping my belonging there.

Jonathan is the best , great service, top of the line, definitely coming back only because this guy is really efficient!!

Jonathan was excellent showing me around to the storage area thanks again to him

Jonathan was great

Jonathan was knowledgeable

Jonathan muy excelente persona. Me ayudó muchísimo!!

Yonatan es muy buena jente ayudada mucho

Jonathan y Noemi great service

I stopped by Public Storage yesterday (3/22) and today (3/23) and both instances Johnathan was incredibly helpful and friendly. I appreciate his patience and willingness to help when needed. I would encourage anyone in need of storage in this area to consider this location. The facility and staff are fantastic.

Jonathan was very helpful and helped me transfer to a space that fit my needs better. Thank you!!10/10

Dazia has excellent service , never felt so welcomed at any establishment!

Thank you Dazia for all your help, give this nice young lady a raise

Dazia is the best and very helpful

Dazia is great

Thank you Dazia very professional

Dazia was super helpful. Thanks!

Dazia deserves a raise very patient

Will me ayudó con la aplicación y fue muy informativo gracias

Will was very helpful and friendly. Assisted me in downloading the app to improve my experience.

Hi I just met Will today. He is very outgoing and was helpful with a few questions I had about the boxes 📦 and tape!🙂.keep up the good work Will 👍🏽

Dazia is very good at her job and super professional thank you for your patience and niceness to me

Dazia is the best

Dazia is amazing 10/10 service she deserves a raise , thank you for everything very pretty lady :)

Dazia was amazing And super helpful thank you so much

I very satisfied with Emily and Scott, their attitude is amazing! They will go the extra mile to help you even with issues that are not related to their work . I take hat out to you guys!!

Barbara was such a great help with finding me the perfect unit. Not only was her customer service excellent but she was very informative. All the staff was very nice as well. Thank you.

Love coming here, service is great

Emily and Scott were amazing today. They answered every question I had and were so patient. They deserve a raise! Best experience I've ever had at Public Storage.

👌

I have been dealing with a lot of security issues with a sudden tragic move. Scott the Manager at this location has been an absolute amazing help in helping me feel secure and assisting me with keeping my items safe. For the location itself I would not trust it without having Scott being there. Thank you so much Scott!!!

Scott was Great, very helpful and efficient.

I had a great experience here with Scott he had good customer service and got me the unit I was looking for!

Scott has been such an amazing help! I went through an emergency move out and he made sure to stay on the phone with me so that I all my belongings were safe in the unit. If you need any help reach out the Scott!! I am so so thankful for this help during a very difficult move

employee, helped me with everything and had extreme patience.thank you Scott

I've had nothing but pleasant experiences with the team at this Public Storage location. Each of the team members has been extremely helpful anytime I've needed something, especially Marcus.

☝️

Service was an A+ from Dazia By far a very friendly, professional and patience service by answering all my questions concerning. Thank you

Ms. Dazia is a Phenomenal worker!! She is always very helpful and super nice !!

Beware they WILL increase your rent in a matter of months. Haven't even been with the company for a year and they are already trying to increase my rent by $100. Also one of the elevators has been out of service for weeks.

Barbara was excellent.

Gracias Bárbara. You were very nice.

This place is clean and are well maintained and will was helpful answering my question thank you

Great place, safe, no issues in 4 months! Elevators are a little finnicky but they’re always available when I come during the week and occasional weekends.

Thank you Scott for your help, and extreme patience.

Thank you so much scott

Barbara was awesome. Clean place, easy access

Barbara is such a great manager. Thank you for all of your help.

Super nice and helpful employees

No me gusta 😕 no ay donde dejar lo que se saca y los carro estan en muy mal estado no sirven para llevar las cosas muy mL

Gracias scott

Great Customer service

Love working with Scott here and my best experience while having storage. Although I chose this place because it’s close I’ll be staying even when I move!

Thank you Scott

Very Friendly and knowledgeable thank you

Barbara and Scott are AMAZING!!!!! Seriously, I had the toughest day trying to move and they made it so easy and somehow fun!! They made me laugh, walked me so thoroughly through every step and made sure I had a seamless move in. Please give them a raise!! And go in during the week- trust me, it’s better!!!

Toni is always being so nice

Scott and Isaac was great with the move in service will definitely recommend this storage facility.

Scott is detailed when you ask for information, very helpful

Service here is pretty fast here, good customer service

Johnny, he’s really friendly and helpful to set up my account and everything was very satisfied

Dealing with storage units can be exhausting, difficult and challenging. Especially when staff is unfriendly and not very helpful. However, When my wife and I meet Scott at public storage on Washington he was EXTREMELY HELPFUL and understanding of our time sensitive needs. Scott providing us with excellent customer service by making sure our drivers/movers had space, he checked on us through out the move in and even made sure we had the best deal walking us around the units making sure we felt comfortable with the unit we picked. Thank you Scott for going above and behind. It’s the small things that matter Especially during times like this.

The staff at 3611 W. Washington is friendly and helpful. They really care about their customers. Barbara always provides excellent customer service!

It’s very clean!

I am a fan of a service that provides with the customer service experience to match. So happy I was able to get myself a storage unit with ease after working with Scott. He took his time with me to find me the space I needed as well as provide me with some additional useful info. All in all a great experience 😃

Very helpful

Scott is a very good worker help me a lot

Wonderful service! Scott made sure my needs were taken care of and answered all of my questions!! Great customer service is hard to come by, but not here! Would recommend to any one in need of storage space!

Very helpful clean nice Amazon my customer service! They’re gonna get far.

They were doing construction at this location and my wife and I couldn't get asst. From staff to get into our unit we left a message four times on the phone in three days and no return our call plus our unit was paid up two months in advance and cooperate office are customers services was not helpful to us on getting into our unit finally after a week I ask construction wk to move to get into my unit and move items out there is never anyone after they open at 9:30am to asst you after staff sweep up they leave

Magnificent Service! Scott is doing an awesome job.

Scott is always amazing ! He goes above and beyond to satisfy his customers and he is a great example of what a A grade employee is! Priceless team member !

👌👌👌👌👌

Scott is an amazing worker. I have no trouble when I come to public storage. Great customer service!

👍👍👍👍

Thank you Angie

Excellent help from Angie Vega. Could not have been better. Thanks again. Hector Marmol.

Angie is the person who helped me open my account. She is very professional and patient. I needed to look at different sizes and she was extremely patient with me trying to make a decision. Also she is very friendly and pleasant.

First of all i want to thank the Gentlemen that help me with my Unit! Thank you ANTHONY!! I called in for a reservation , he showed me around and Boom i was in! No waiting or doubts of pricing. Straight forward. Love the customer services here , unlike other public storages,ignore my request and what i was looking for. Would highly recommend this place to everyone i the mid city/DT area!

I came in looking for a space and Anthony was so helpful! I’ve never had a storage unit before and he talked me through the whole process, made it super easy to understand and explained the rules to me too. Some places can make you feel like just another dollar sign, but not here. I would definitely recommend this location if anyone’s looking for a space! Also - 7/14/21 update: the new office is so nice!!! They remodeled the bathrooms too and really seems like both areas got serious makeovers. Update - 10/1/21: I ended up having to move out of my unit/leave this location, but it was so easy/quick. Anthony was super helpful and even gave me some tips on how to configure all the boxes in my car! He totally saved me a second trip. The customer service is top tier.

Thank you Anthony for all the help today! You were a big help to my family and made the move in super quick. Highly recommended ☺️

I walked in to the street on Washington Blvd and was greeted by the manager named Anthony and he was awesome I came with a friend to help him move his stuff into storage and his facility is well maintained.

Fast and efficient service and everyone was friendly.

Great service Anthony

Great customer service! Thank you Anthony for all the help! Excellent customer service

A month Ago My Wife and I decided to rent a unit at public storage at W Washington Blvd in L.A. we where not too sure how safe could our stuff be there, but after talking with Anthony the manager of the place we where convince. he was very professional and explain everything and how they keep the units clean and safe. he even told me don't worry that his always walking around and checking everywhere to make sure everything is ok. Believe me THATS 100% percent truth last time i for got something out side my unit and he call me right away to let me know thanks again Anthony for that. i definably recommend you guys this place

Anthony was a perfect Joy. he went above and beyond the Call of Duty I have nothing but pure accolades for the old boy as long as he's there I'm staying there thank you again David Peters

Steven has immaculate customer service was very knowledgeable and kind. Would recommend my friends and family to this Public Storage.

Good employees

Had a rental earlier this month from Anthony. Excellent customer service continuously and definitely makes storing here a breeze. I love that he’s not just sitting in the office but often touches bases with his customers. 10/10

Nice security for storage facilities.

Anthony is absolutely amazing!!! He made this the easiest move I’ve ever had. Highly recommend :)

Great service.

Absolutely recommend this place. Yesterday I walked in with no appointment or anything..just to ask for an average price and I ended up walking out of there with a new storage unit thanks to Anthony's great customer service. He was very efficient and fast in setting up my stuff. He also recommend me to use their app and helped me navigate through it and it really is a life saver. Thank you so much Anthony for making the process fast and easy!

Anthony and Karyna are Professionals. They saw that All answers were addressed and answered, for me, and all of the other tenants I saw them communicate with today, as well. Patience was at a high level, also, because I really talk a lot. I do appreciate that Anthony really took the time to work with me today, he's caring.... I liked that.

Great staff Anthony A was great staff highly recommend

Anthony was really nice and did a great job! Great customer service!

Anthony is best manager thank you👍

Anthony and Vance took good care of helping my grandmother get her storage unit! Great customer care!

Barbara has really good customer service & she was really nice helping walk through everything to get my unit. I highly recommend you to go to this location for a storage unit. They are really nice.

Stephany runs the place very professionally. Great asset.

Had a unit here for a long time, no problems whatsoever and when I had it emptied, everything went smoothly and the local representative Stephanie was a pleasure!

Stefany H made it so easy and clear when I signed up for my storage space. She’s professional and helpful. A great experience so far!

Service at 3611 W. Washington Blvd. Location, clean, well ventilated, and seems very secure. Ms. Stefany H., served as my intake manager. She was very professional, informative and welcoming. She allotted time to provide a tour of the site and provide various storage options. She was well versed in the companies policies and practices concerning COVID safety protocols.

The facility was nice and it is easy to find my storage unit. Also the manager Stephanie was very helpful and sweet.

Highly recommend this facility. The property is well kept and they provide excellent customer service; specifically, Barbara. She was very helpful and personable.

Stephanie and Barbra were very helpful and answered all my questions ! Great service best storage place !!

Thanks Stefany for all your help. You are a Rockstar! Very efficient service, and affectively fast. Very attentive to what your clients needs are.

Stephanie was a the best most professional employee at Public Storage. She was so so helpful to me and translated for my parents in Spanish for their unit too. She is the best!

Barbara is an amazing customer service representative! Very friendly and the facility was very clean.

Was looking for a storage unit and stefany really helped me find the right one I was looking for 👍🏽

Stefany gave good customer service!! 👌

Had a excellent experience with employees Barbara and Stefany. They are such great staff they helped me with such awesome customer service. The property is clean and I would definitely recommend to my friends and family. Thank you so much

One if the best experiences I've had at a facility like this. The attendant Barbara is very helpful, professional and knowledgeable of their services. Very clean units and passage ways.

Very friendly and kind staff! The place is clean and quiet.

I hate public storages it roaches infested the customers service sucks and they raise the rent every 6 months i would and shall file a class action law suit against them especially on washington /6th LA. CA

Great Storage Facility, Stefany really helped me find the right size storage space while adhering to COVID-19 safety guidelines. Really appreciate her attention to health and safety. Excellent customer service.

Stephanie, was a great help, called me to verify everything online instead of doing everything in office. Took 4-5 minutes great help! Thank you and the guy at pico who referred me to here shout out to him to.

Isaac is the best. I ended up moving some things in later than expected because my movers were late. He was super accommodating. Highly recommend Public Storage at this location!

Stefanie was so helpful and made my experience so easy!! I would highly recommend storing here!

Kool, so far no problem...

Stefany is a very dynamic,beautiful,helpful,courteous young lady that really made my day with her professional attitude

I’ve been renting from this place a few months now. The place is always clean. The staff is always nice. Stephanie is the sweetest of them all! Super friendly, helpful and accommodating every time I see her.

I Am So Pleased To Have Met Stefany! She Is Such A Sweet Heart. And A Pleasure To Do Business With. She Was Very Patient With Me And She Is A Very Thirl And To The Pont Individual.. I Believe That Your Property Is In Very Good Hands... Business First. Very Good Staff.

Stephany she is amazing, really helpful, amazing customer service.

I used this location December 2019, and Jeffrey was very helpful and courteous.

Isaac was very helpful and help me with lowering my rent very helpful.

Great customer service Steven helped me get everything ready to organize my items , boxes , tape , you name it. Love his energy and customer service. You won’t regret coming to this property 10/10 !!

Isaac was very helpful- he went above and beyond for us!

Isaac was very helpful with my rental today.

What a wonderful experience during an incredibly stressful time. Dorian is just divine and helped me immensely — folding boxes to help me conceptualize what could fit and how to fit and spent an insane amount of time with me working together until everything was just perfect. Thank you!!!

was expecting to be in the building for hours but thanks to the employee, Steven, I was able to get everything I needed to get done. Will definitely rent again. Thank you

Excelente lugar muy hablé el personal de oficina gracias

The staff is never in the office and when they are their very rude I wouldn’t rent a spot from here again

Great storage options. Jawan was awesome, he helped my family find an option that made sense. Was very professional. Thanks again!

The staff is very friendly and efficient. I was helped by Jawan and he was very kind, straight forward and helped me get the best storage unit for my needs. I would definitely recommend.

I had a excellent experience and all my needs were met. I was helped By Steven who took no time helping me out and was Very professional and informative. I am completely Recommending this place to everybody I know that’s needs a storage space. I really Appreciate the help for Steven. I was Very happy overall

👍👍👍👍👍

Very safe for all your personal items that you can't store at home all the garage very good prices

24hr access is the best option this location offers by far. I've had no issues this far. Everyone made this process easy just wish I could afford the $240 each month.

Dominick was very helpful and pleasant.

Overall great experience, excellent customer service. Dominick the property manger wasted no time call me back after my redaction was made. Very professional and informative. Recommending to everybody I know for storage. Appreciate the help. Very happy overall

Came to Public Storage here at Washington Blvd . Excellent experience here knowing it was my first time , Mr. Dominick attended me showing me around taking my sweet time , asking questions and concerns was his top priority . I felt welcomed and feel safe knowing my valuables are gonna be ok at this place . I highly recommend anyone to visit and also get great storage .

Dominick helped us find our storage unit and was so friendly and helpful. He took us straight to the unit and explained clearly how to operate the elevators and everything else that needed explaining. Would be happy to store more storage at this location.

Thanks Dominick! Great service.

Dominick made the process quick and easy! Great customer service and knowledgeable

Very clean facility. Great customer service from Asia. She was super helpful and got in me in and out in no time.

Asia has great customer service

Dominic is a good guy

How much to store a 30 feet rv trailer per month?

Dominick was of great help.

Reneisha Service was professional and courteous.

Reneisha is Very nice. Always see her & she has good service

Signed up with Reneisha, was convenient and fast to finish our reservation so we could move in our storage just in time, thank you.

Renisha was a great and informative she explained everything and was veryhelpful

Good move in experience, Jeff was really helpful and clear during the process.

Great

Reneisha I just wanted take a moment to commend PUBLIC STORAGE on the blessing of Reneisha and Jeffrey...btwn these two employees, stressful situation of moving was alleviated. Both professionals , and Reneisha was forthright enough to let me and my workers know that we aren't expected to just stand there. while she struggles with the door. One of the classiest and politesest schooling lve ever recieved...and very funny. Thanks guys James Nash

Promotion 을 이용하면 가격이 저렴하고 다양한 unit 이 있어서 선택의 폭이 넓으며 위치가 좋음.

Reneisha has been extremely professional and more than helpful. Personality 100%

Reneisha was so helpful each time I came to Public Storage. She made it super easy for me to move in and out. The space was managed very well and I felt that all my needs are met. I would definitely come back to this Public Storage location if I needed another unit.

Jeff was great! Thank you so much!

Reneisha very professional and kind. Pleasent personality. 5 starz

Jeff gave me great service Above and beyond his call of duty Y’all need more like him

Jeffery was very helpful. Highly recommended!

Reneisha was very helpful and provided a spacious unit for a great rate- much more affordable than the surrounding storage facilities.

Asia is the best!!! She made a very stressful move pleasant. Jeffrey and the staff is friendly and provide excellent customer service. Asia walked us through the rental process and made it so easy. The facility is neat, clean, and secure. Thank you all

Reneisha very wonderful quick and efficient. Great service overall

Reneisha the best thank You God for them helping me out today's

Reneisha was great here ! Professional and helpful and funny as well

So they sold my unit. However Reneisha was diligent and actually got me a bigger unit for the same price and promotion. Really helpful and very friendly, I highly recommend this place for your storage needs.

Reneisha has been such great help she’s the best at what she does. Very honest and attentive

Need a few more carts available for hauling boxes to the car.

April was very friendly and helpful, also Facility is very clean. And very professional. One of the best public storage Facilities around.

Reneisha when I came in my size wasn’t available I got worried but she made it so I was able to still get the unit a needed for the same price!!! Moving is such a stressful process I’m so glad a came to public storage where Reneisha made the process go by so smoothly thank you greatfull

Jeffery is AMAZING!!! I’ve rented many storage spaces but never had such a nice and super helpful guy. Most employees in the past have been kind of fed up, but Jeffry was a completely opposite. I will highly recommend this Storage solely based on the great customer service

I have been using public storage many times and I have to say most of the employees have been ok. However this time I meet Jeffry who has been the best ever. Very kind, well spoken and most helpful from all. He too time to show me around, answer all my questions, although I was very stressed and I had many complicated requests. I am very happy to recommend this place.

Jeffrey assisted my daughter and I, he was very professional and knew his products. He made my daughter's move easy on me, as her mom.

Reneisha was amazing and so patient! I was moving my stuff from another city and got caught in traffic so I tried to maintain communication with her on my ETA. She stayed late to make sure I was able to put my stuff in storage and was super hospitable. Thank you, Reneisha!

Reneisha was such a lovely host. She walked through what the space offered and the different insurance policies and moving items Public Storage has to offer. Great service. Would definitely recommend.

I have used pretty much every storage facility in SoCal at some point in time and I must say this Public Storage is one of the best. Its due to its staff, especially Reneisha. She really does care about her customers and you can tell she would go that extra mile for them. I went in expecting to get a big up-sell on a unit and wound up with a better deal so I'm very happy. I'd give it 10 stars if I could!

Great customer service provided by Reinisha. Definitely recommend.

Reneisha beyond exceptional!!! After a bad experience at one of your other sites, she’s the reason I came back. Her kindness and extreme importance to please her customers is truly something that should be shared with your other onsite property managers.

Renesha was very helpful . Shes concerned with her customers every time I come in and see her helping someone she goes beyond her duties to make sure everyone is helped . She is calm and makes it a breeze

Reneisha muy buen servicio

Reneisha was so sweet and kind. She helped me with the whole process and I’m so fortunate to have been able to do business with the company. 5 stars!!!

Reneisha thank you so much for everything! Very helpful and trendy! The place is ok. Thank you

Reneisha was wonderful , very pleasant and helpful answered all of my questions and concerns

Reneisha helps very good worker!! Thanks.

Great customer service Jeffery was awesome let us unload all our stuff 15 min after closing

I really appreciate the excellent customer service I was given by a young man named Scott. He went over and beyond to make sure we had the best storage space to accommodate our needs. I will use and refer public storage for my future needs.

Reneisha me gustó mucho el servicio la muchacha es muy atenta con nosotros me encanto el servicio ke medio RENEISHA grasias

Clean office and storage units. The manager Reneisha was very kind and professional

Nice convenient storage unit for college students to store their belongings during the summer.

Reneisha Lewis service was impeccable. I couldn’t retrieve google maps from my phone so I’m leaving her review on her phone. She and her district manager Kamisha made this a great experience. Thank you Public Storage. Best, AndyDrew2

Kamisha. Reneisha awsm srvsc.

A+ service made moving things into storage very simple and easy and Renisha was more than accommodating will definitely continue doing business here

Reneisha was very helpful, kind, and very informational.

Nice friendly staff.

I am very happy with my overall experience. I was greeted at the door with smiles and positive attitudes. Jasmine and Alexis are very knowledgeable of all the products and services offered at Public Storage. Keep up the good work ladies!

excellent customer service when i came , Reneisha was very helpful with everything i needed & super sweet as well .

Reneisha was excellent!! She was warm and very helpful. She was friendly, helpful, and patient with all of the customers that walked in. She was professional and she removed some of the stress and anxiety that comes with storing your beloved personal belongings in a public place. She was great at explaining the process and my various options. The location was great too. It was clean and my things were secured. It was easy to move my things in and out. You need an access code to enter so no one off the street can wander in. I highly recommend this location and Reneisha’s phenomenal customer service. Both will help your moving process to go smoother and put your mind at ease.

I just have a small storage locker there. It's upstairs..... Up a dark poorly lit stairwell, but there staff is friendly. The girls are anyway. I'm a guy. Get an online discount if you plan ahead. Got a restroom there also. Overall it ain't the Ritz but my belongings are safe and the price is manageable.

Alexis was very helpful

Excellent customer service from all of their employees. Karly made the move super easy and fast. Great location close to the freeway as well. Very clean facility.

Alexis is the most sweetest person ever.Thank you for all your help.Im so glad we decided to go to Public Storage .Thanks for helping us. Stay sweet always.

Diana & Reneisha great customer service. I came in just looking for a space and the help i received by them was so great. Made the process so fast and easy..!!! Top team!!.

Ok

Reneisha and Alexis were both a great help. Everything went smoothly.

Reneisha was fantastic! Patient and professional through my thousand questions. Highly recommend!

Reneisha was a wonderful. She really blessed my life and put my mind to ease on a really stressful day.

renesha was very helpful and nice . stopped cleaning to help me with my unit without me even asking her .

The process was fast and easy and everyone here has been incredibly nice! Today, Alexis helped me get another door code as I forgot mine and was helpful, efficient and very sweet. Thank you!

Great service great prices very good place to store I highly recommend this location Thank you Noemi y Reneisha great job public storage

I normally don’t write reviews but i had to write one on this one. I went to this storage on Washing Ave unfortunately thy had problem with the unit that I was going to rent. The manager of this branch, Reneisha has an outstanding, welcoming friendly personality. She was super friendly and professional. She took her time to help me find another storage with a best rate. I think public storage is very lucky to have her as an employee.

Alexis has been helpful since I've moved in• thank you :)

I’m a customer at public storage and just wanted to say thank you guys for all that you do each time I’m pleased in the midst of my problems ! Renesha topped it off today as I came into another location with a friend and she offered the same happy upbeat service and help . She treats us like one of her friends ! Thank you for that !

Reneisha was so nice to me , she was beyond helpful she helped me find something cheaper in my price range, closer to my actual location without me even asking ! I love public storage thanks to people like reneisha .

Reneisha & Raelyce are very friendly and helpfull really nice young girls greeting you with a smile

Reneisha had such a friendly smile and was very helpful answering my questions. Raelyce was very professional and knowledgable when showing me the space. Both of them made my experience very pleasant. Thank you public storage

Storage at good price

I often make my payments here, Raelyce is very pleasant and professional. She is always eager to help customers definitely a great asset to public storage.

No problems! Raelyce was wonderful helping me out!

My experience at this location was fantastic. Raelyce was very professional and made my check-in speedy and smooth... overall great experience

Raelyce had the best welcome as she stood smiled greeting me. Diana was so professional and knowledgeable in assisting me with my account. I was truly grateful and satisfied definitely will recommend this location. They're the best!

I’m so happy and satisfied with my unit. Raelyce welcome was very pleasant and her smile is so friendly, I felt she was very knowledgeable about the spaces. Thank you very much Raelyce

Always greater experience when Raelyce is there with her warm direct spirit!

Great Customer Service By Robert

Robert service was execellent here, even though my storage unit wasn’t at this location, he stopped at nothing to make sure most of not all my questions were answered.

Ms Raelyce is a very humble and courteous employees. I saw The was she help another customer which took time and patient. She help obtain my unit that I’ve been waiting for over a month and I’m very great full. She’s a great asset to your company. I really commend her for her assistance.

Had a great experience at Public Storage. Raelyce did a great job! Very happy with the customer service and how she had a friendly smile.

I came in and Raelyce was very helpful in getting me the stuff I needed to move. Thanks!

Had a great experience at this public storage. Raelyce was super helpful and made checking in such a smooth experience. Her customer service skills were superb and I’m so happy i chose this storage center !

I love my storage unit. Made my life so much easier. A life saver. All the clutter in my apt is gone. Vanessa, Raelyce and Reneisha at the office were really helpful and made the whole process simple and fun.

Vanessa and jasmine were great and very helpful with everything I needed . They knew what they were doing . I would highly recommend them to anybody who has questions regarding the storage .

Put items in my storage very happy with them

Vanessa and Raelyce are terrific! they show an urgency to help me with the issue I had with my container and keeps me updated on the status. They are friendly and very professional, thank you so much for all the help Vanessa and Raelyce. Great team work

Went to pay my bill and was totally satisfied with the customer service from the head of the property Vanessa she was very helpful

Vanessa was very helpful kinda and professional

Vanessa and Raelyce are very kind and helpful. I appreciate their professionalism and I will definitely refer friends and family to this location. Thank you!

There was a big mixup with my reservation which caused me quite a bit of inconvenience but my issue was handled quite smoothly. The customer service I received from Quirsten & Dorian was outstanding. Quirsten was very patient and understanding with me over the phone and got things handled pretty efficiently. When I came in to finish the paperwork portion, Dorian was able to get me in and out pretty quickly and was so friendly and helpful during the whole process. I am happy to know that there are companies out there that still care about their customers and make the effort to show it. Thanks guys!

Love this location Diana was excellent in her service she showed me everything much appreciated

Vanessa was amazing today. What I thought was a tedious task became effortless and I felt like a valued customer. It was my first time ever visiting a public storage building and Vanessa recommended the right room for the right purpose. I knew the moment she greeted me at the door I was talking to a knowledgeable team member. As clueless as I was she made picking out the proper tools and supplies for my commute back to my unit. I’m even considering renting a unit to park a car. I look forward to my next visit

I opened an account for my daughter and Vanessa the manager was very professional and informative. I highly recommend storage space at this particular facility it was very clean.

, very expensive storage goes up every 3 months

Clean and great customer service. I visited this location THREE times in the same day and Robert at the front desk was always smiling, patient, and very helpful. I didn't catch the names of the other employees, but they were also attentive and friendly. There's also several dollies and platform trucks on the large loading dock available for your quick and easy moving convenience.

Vanessa was very knowledgeable, super nice. She helped me set up auto pay. The facility was the cleanest I've seen and i have been to a lot of public storage places I would not revisit, but this is one of the was very presentable. I recommend this place if you need to store things.

My name is Joshua I move here from Arkansas 35 days and when I come to the building the building is clean neat and the young lady at the front desk name Vanessa is always helpful respect and full of joy it is a Anna to find a clean environment respectful people that work where I keep my valuable

Thank you Vanessa! For your help and your patience!!!

Susan me ayudó escoger el mejor espacio y el mejor precio. Muy satisfecha con su ayuda laboral.

Vanessa was amazing and so accommodating

Too expensive.

Vanessa is the best!!

Rose has very nice costumer service and the building is always clean and I can tell she’s a very hard worker

Noemi great sevice great prices

Vanessa was very helpful with assisting me on my storage space. The property is very clean. Very nice facility,I would recommend this place to my family and friends.

Do Public Storage have 24 hour access

Vanessa was a great help. Pleasant perabo. To be around

I come here every month to make my aunts payment and Rose and Vanessa are always so pleasant.

The facility is always clean and Rose was super helpful!

Rose was great at her customer service.

Hi patty how are you doing

Good

I've had many experiences with Public Storage, some good , some bad, some whatever... But thanks to Rose at this Location (on Washington Blvd) definitely a great experience! 🤗♥️♥️ She was super helpful with everything I needed, answered all my questions thoroughly. She even stayed a couple of minutes after close to make sure I was all done. Definitely recommend this location because of her!! ♥️

Rose was the best and great professionalism!! Very informative and quick!!

ANTIONETTE AND ROSE ARE THE BEST, VERY PATIENT, KIND, AND WILLING TO MAKE THERE CUSTOMERS SATISFIED. THANKS LADIES ON THE GREAT CUSTOMER SERVICES

Arturo and Raelyce were very helpful and had excellent customer service. Thank you!

Thank you Rose for your excellent service

Today I had a nice experience with Arturo he was very kind and he gave me a good service and he took care of me very well and explained everything about my contract and he was always very friendly always with a smile on his face thanks arturo for your good service.

No too good customer services

Arturo Gonzalez was so kind and so Friendly he help us a lot he has good customer services and he was polite and he answer all question and he help us in reading the company standards rules and regolation he has a good senses of humor toward the Clent thank. Arturo Gonzalez keep up your good senses of humar

Everytime i come in i get great service from the employee Arturo. He always has a big smile his friendly and is never in a bad mood. His very professional and bring a good vibe to work. I love the way they take care of me and help me with any problems. My business will always alwaya go to this location.

There is hey employee at the 3611 West Washington Blvd. location name Rosie she's always in a good mood every time I come by she's very helpful and just has an all around good attitude every time I come around which makes coming to my storage A lot easier to deal with when you're greeted with a good attitude when you're not in a good mood thank you Rosie

Rose was great.

Rose was great! Very helpful and courteous!! The place is clean and secure. Convenient too!

Muy bien la atencion

Great customer service, Rose very friendly...would recommends it..

When I first enquired about the monthly fees, I decided to leave because I thought they were too high for my budget. However an employee by the name of Noemi offered me a deal that worked perfectly for me. I really appreciate her professionalism. I am happy I stayed.

My experience here has been very good. Customer service is very helpful and friendly. There hasn't been any bugs or rodents. But the best thing is the friendly employees and their positive and friendly attitudes! Thank you very much Rose, Arturo and Dawn and all!!

What an Amazing experience at this location 3611 Washington. Arturo / and Rose , were very attentive the information that was given made me feel very comfortable, considering that I had been to four other storages before them. This summer special , was absolutely amazing which caused me to rent the storage at that very time of coming to the office for the first time.So look no further , this is ABSOLUTELY The Storage for your rental experience . 😁

Friendly Great Staff !!!!

Muy buen servicio gracias por todo Noemi me ayudo mucho amable

Noemi was very helpful. The service is good an rates are reasonable.

Great clean facility and Rose was so helpful. It’s nice to see people who take pride in their job. She rocks!

Great location I'm very happy with my storage great staff "Luz" helping and answer all my question thanks

I have been a customer here for a couple of months. Since meeting Luz i will be a customer for ever She is what your location needs the best type of customer service.

The staff there (especially Luz) is friendly and helpful. I was able to rent my space and move within minutes.

The young lady at the front desk, Luce was very helpful, we were very confused on a few things and she helped us get everything straight. We had even lost track of the time and she gave us a 45 minute heads up that they were closing! Very helpful!

Hi I rent a unit from this place today Luz was great good service very helpful I feel like she sheer me up whit my process Thanks Luz

Arturo was a pleasure to work with, made the transaction easy and pleasurable. Great customer service with a smile.

Excellent service..noemi was great

Great service great prices Thank you Noemi!

Very friendly girl named Desiree helped me out today. She answered my questions and concerns so I'll be moving in feeling comfortable to this location. She was very helpful and friendly which makes it so much better knowing ill be storing here.

Princess at the 3611 W Washington location was superb! Her customer service was not only exceptional, but she made me feel at ease during a difficult time. Moving is difficult in itself as it is. She made that experience enjoyable. Thank you for your service and time!