Public Storage Self-Storage Units at 1640 N White Ave, La Verne, CA

Clean location, great prices😊 Wow, 2 years ago I wrote a review. The Manager Gina is the Best! I'm so happy at this location, great customer service, clean and all the staff are great😊

This is my first time renting a storage unit and Alyssa made it very fast and easy and explained everything thoroughly. Alyssa was very helpful and friendly. Excellent customer service.

Gina is very helpful every time I come into the office

Gina is very helpful

Nicole helpe me and she was very nice

Had a great experience! Gina was very helpful and explained thoroughly about everything I need to know about renting my storage unit.

Nicole is one of the most patient property managers. I was not understanding what she needed but she tackled my needs and I’m so very grateful for her help!! 🙂

Love the arrangement of units and open space

I want to compliment Nicole at the LaVerne location. She was professional and efficient enough to sort through our many problems with our Public Storage account till it got resolved. She was able to catch mistakes made many years ago and now everything is as it should be. She's a real asset to your company.thank a million Nicole

Nicole is the best, she immediately helped me to gain access to my storage unit. I could not get in without her help!

Thank you Nicole for being so helpful to me you are an awesome person. Nicole was very professional she was patient with me and help me decide what I wanted to do in regards to my storage need, thank you again Nicole you are awesome!

I have been here in the past. I have no issues with this place

Stephanie was helpful. Thank you for the service. She was Nice and friendly. I would recommend the place

Krista was excellent always a pleasure professional organization saved me money 💰💰💰💰💰 $128.00 a month !!!!!!!

Krista and Nicole in the LA Vern office have been very helpful, knowledgeable, answer every question I've ask them.

Awe service from Krista, she made everything smooth. Couldn't ask for better service. Thank You Very Much !!!!!!

What's good to say about them?! NOTHING!! I've had them in the past and they regularly jacked up the rate. Their pricing is hand in hand with rental housing prices; VERY MUCH OVERINFLATED!! Knowing that many people need to store excess items where they would not normally be able to in the place they live, they(Public Storage) take advantage. This is one public company that the federal government needs to regulate, along with many others like them.

What is your policy on closing rental?

They are the nicest most considerate people here! ❤

If I could give zero stars I would. Public storage are thieves. After paying rent for over 3 years ,and paying considerably more than what the rental was when we started due to them constantly raising the rent, our unit was involved in a fire that was not our fault. They called and told me my unit was involved in a fire and my unit was a total loss. I went by there and found a bunch of my stuff outside my unit in the drive area and nothing wrong with lots of it. I could see inside my unit and see there was still more undamaged. I tried to talk to them about retrieving my property but they would not give me access. They said it was unsalvageable and was all going to be thrown away. I had a $1000 tool box that had no damage that I could see just inside the door and they wouldn’t let me get it. When I tried they called the police and told me it was private property BEWARE OF PUBLIC STORAGE THEY WILL STEAL YOUR PROPERTY FIRST CHANCE THEY GET !!

Very helpful and professional.

Nicole was so help ful It's a pleasure doing business with public storage now thank you again.

Rates are getting too expensive but I guess that's inflation. I have had 2 rate increases in the last 8 months. They do have easy access and are open 7 daty a week. The facility is always clean and the office staff is helpful when needed. Easy move in and great location.

Nicole was extremely helpful and very helpful. Loved working with her. They had what I needed!!

Very easy move in Very Clean..Nice..Manager Too😎

I was pleasantly surprised when I called this Public Storage facility and with my many questions and concerns spoke to an extremely professional knowledgeable patient and understanding representative of your company by the name of Nicole. She was an absolute delight! Nicole is a definite asset to this company .

Nicole was a great help today with some of the questions I had.

The girls in the office are always nice and helpful when I have questions Gina and staff are great

I love this place

Gina was berry helpful grate customer service

Gina was great

Nicole went the extra mile to help me today. She was very nice and patient when talking on the phone with her to help me purchase a storage.

Jesse did a great job in servicing my needs

Gina was great. She made it quick and easy to make my payment.

Jesse was very helpful and did an outstanding job 👏

Gina is very nice and helpful

Just got a great deal at public Storage with Gina come see her if you're needing any storage or if you need a storage Awesome awesome attitude customer service is right on spot

Gina was affable and nice. Very helpful

Gina was very helpful

Gina is very nice and helpful

Gina has always been kind and willing to answer questions

Gina was very helpful and the have good gate hours and great prices.

I love Gina, customer service is the best! Very helpful and friendly. Love PS!

Gina and Eric were very helpful with my storage needs.

Gina is awesome!

This is my second time renting here Gina is very helpful

Great service

Gina was very helpful and pleasant to deal with. Made a stressful time much easier.

Gina and Eric are great very helpful

I like this storage facility. They do ask you to get insurance and one of their locks but it's not that much. It's quiet and clean. Downloading the app is also another requirement to gain entry, but it's easy to use.

Great customer service Gina was very helpful

Gina and Eric were very helpful great customer service.. made it very easy

Gina and Eric were very hekpful

Regina and jocelyn are great.. Recommend this place to everyone.. Very clean

Gina was very pleasant and walked me through the process. Gina was very helpful

Service was great! Gina was very helpful, she answered all our questions and the process was quick.

Gina is great she has great customer service and is definitely very helpful would recommend this public storage to anyone.

great customer service experience Gina nad Jocelyn are very helpful

Very secure and convenient

Jocelyn and Gina are amazing!

Been a customer for a while now and Regina has always gone above and beyond with her customer service. THANK YOU REGINA!!!!!!

Gina and Jocelyn were very helpful great customer service

Jena and Joselyn are awesome!!

Great customer service Gina and Jocelyn are awesome

Gina is great! Nice property new office! Easy gate access!

My sisters and I needed to rent a storage space for my mothers belonging after she passed away. We were unsure about the space size and costs. Regina was very helpful, caring and gave us the information we needed. This was tough time but she made it a lot easier than we expected. We are very happy we can to Public Storage

Regina is great very helpful

I don't know where to start but I just want to say wonderful staff right here the employees Hollee and Gina we're friendly,patience, and helpful. They had very bright and positive attitude.

Cool 😎

Nice place. Friendly, helpful staff. There's usually more than 1 working when I'm there. I frequently see them making rounds. I forgot to lock up once. They locked up for me and called to let me know.

I was overly generous in my 1 star rating I gave this facility one star only so that I could express in words the absolutely horribly awful experience it is to deal with this facility and especially their management and come to find out extends to their upper management apparently they're all trained the same . This special type of miserable you don't see everyday and whatever you do please make sure that there's no random unfortunate incidents that happen for example car battery that dies or anything else completely out of your control that may leave you one minute past closing they will call the PD then proceed to treat you like some sort of criminal even if AAA has been called and you're on the cusp of resolving the situation know that your out of line and they will not work with you as far as they are concerned you're in the wrong but what they will do is taunt you from an upstairs overlook a place where they apparently reside and taunt wrongdoers from there they will proceed to sound the alarms all in all to say not the greatest experience is an understatement this experience I wouldn't wish on my worst enemy. Understanding, polite, curtious, practices just plain common decency are all things that any business should try to practice especially when it comes to paying customers, or what about some common decency toward a fellow human being, I would have even accepted rude if we could have avoided the whole embarrassing issue with the police department and everyone else, on someone whos not only not a criminal but has paid to be there, and it gets worse come to find out the police department can and sometimes does charge money for wasting their time ie. false calls inaccurate accusations luckily they didn't think that appropriate which would lead me to believe they saw it my way . Now the last part is just my opinion but I don't think I'm alone in expecting honest decent practices from the businesses in my community, a place where I not only I'm a consumer but I also reside.

A bit dirty

Gina, Hollee, and Jocelyn were very helpful and friendly!

Good place but the price keeps going up

Gina and Jocelyn were absolutely wonderful my check in was fast and efficient I will defineatly recommend you to my friends

The ladies in the office are very helpful and gave great service. Gina was esspecially helpful and gave excellent information regarding the locker information. Thank you.

Thanks to Joyce Lynn and Holly.

Hollee and Gina were absolutely amazing! Helped me instantly and answered all my questions. These ladies deserve the world!!!!

Great location and easy access. What more can you say? I wish I didn't need one but, since I do, this is it!

Hollee and Gina were super awesome!

Hollee and Gina were super nice and helpful!!

Gina was amazing she was Very helpful and nice.

Thank you to holle she was so sweet and respectful should such good work ethic:))!!

This guys are really very good! Thanks for great help!

The lady with the dirty blonde-ish hair was rude and very passive aggressive. I did not appreciate her attitude and likely will not be returning to this facility.

I went today to upgrade an existing unit and Hollee and Regina helped me out and they were very informative, kind and helpful. If I could give 100 stars, I would. Thank you HOLLEE you are awsome!!!!

I believe Gina, Hollee, and Jocelyn helped me today! Very friendly and helpful group of girls, highly recommend! Thanks so much!

Hollee and Gina were very helpful. Knowledgeable and very quick to help me with my storage needs. 5 star would highly recommend. I can't wait to store my unwanted stuff with those two gals

Met hollee and Gina. Some of the kindest and funniest workers I've ever encountered. Highly recommended.

Very clean nice storage. A lovely woman named Hollee helped me get my unit quick with the process & I was able to store things in it easily to.

Gina and Holly are so helpful!! Great place to rent!

Regina and jocelyn are very helpful

Gina and joesaline were a big help and it was a great experience

Awesome service. Thank you Regina. You Rock!!!!!!

Who ever rent from this facility. I rented a space for about 2 years. I had just pay my over dues. When public storage put their own lock.... guest what my stuff got stolen. Gina the manager didn't seem to care. All my autistic son baby stuff got stolen . No cameras over looking my storage unit. I did call the police nothing can be done. Whom ever plans to rent from them ..DONT DO IT! No sympathy no accountability.!.

Eric and Jocelyn were great 5 stars for them

Stopped by recently to ask for some information and Eric and Jocelyn were very informative and helpful! I will definitely be back!

I am immensely pleased with the interaction I had while renting a storage unit at Public Storage. I was met with friendly faces who helped me figure out what I needed in the way of space. They showed me what was available and took the time to explain the process to me. I am so thankful I walked in while Eric & Jocelyn were working. They are excellent employees and make renting at Public Storage a pleasure.

BEWARE: they rent 10' x 10' space and charge you for it but ours was only 8.5' x 10'. MEASURE THE SPACE BEFORE YOU SIGN LEASE! They refused to provide credit or make any adjustment to the rate because the lease states the size is "approximately" 10' x 10' so that gives them the right to rip you off if you don't catch it.

I came all the way from Albuquerque it was a long trip and miss Gina did her best at assisting me she was so helpful and the storage unit was clean I did not worry about leaving my property there I highly recommend this location and Gina

Gina was very helpful on the phone & by person, & that same day I got my space 5 × 10.

Gina and Jocelyn great service very friendly great customer service

I’ve come in on a couple occasions with questions and the lady Regina is always helpful and friendly. In the process of moving trying to decide which area to store our things but Laverne public storage would be my first choice! Regina and Eric definitely made my day!

I went in there not expecting much, but Gina and Eric did a good job making me feel comfotable and setting me up with what I needed. Thanks guys...

Thank you Eric and Gina for helping me and my dad you guys are awesome.

Eric and Stephanie were extremely helpful in explaining the process and showing the units. They were attentive and patient with all the questions I had. Could not have had a better experience. Definitely made me feel secure in my decision to store with Public Storage.

Eric and Stephanie did a wonderful job helping me find the storage that I needed. They keep the place clean, and are very courteous!

Nice n friendly n Gina really good service

Very friendly! Thank you Stephanie, Eric, Hollee, and Gina!

Stephanie, Holly, Eric and the Public storage family were very professional. They were very patient, very thorough and very kind. They were running around helping multiple people and myself making sure we had the best experience possible.

Eric was great

Staff was friendly and covered all my needs. Transaction was smooth and git all info I need to access my storage Via email..thanks

Gina and Jocelyn are very nice and helpful they keep this place clean

Gina is great.

It was wonderful and gina is wonderful great experience and my daughter Gail is very happy toast

This is a good place to rent I've been renting a storage unit for 3 years now and customer service is great Gina is so wonderful and friendly she was very helpful

Jocelyn and Gina were very friendly, professional and informative I would highly recommend my friends and family such great customer service!!!

Gina, Anessa, and Jocelyn are such kind ladies. Very informative. The facility is clean and neat. I highly recommend coming here even if its for information on storage.

Great service here ! Thank you Vicki and Jocelyn!

Horrible customer service, total scam of a company.

Gina and Stephanie were excellent to work with! They were very friendly and took the time to answer all the questions that I asked. I highly recommend this facility based on the cleanliness of the storage unit and the friendliness of the staff.

Very clean, easy access in and out and very helpful employees.

Regina and Anessa were extremely helpful and friendly and provided great customer service.

Very clean ; maintained. Great security of premises w/gated area & access by code only at gate.

The staff is very rude and they lock you out for no reason.The guy in the wheelchair needs to go to pomona.

Gina was great. Patient, friendly helpful and knows her stuff. Love the facility. Well run and managed.

Service was FANTASTIC! Stephanie and Gina helped with everything and were so kind! Thank you!!

The gina and Stephanie in the office are very helpful. Explain everything. Clean units.

Not good , every year the rent is going up , its like your renting an apartment.

A great and safe place to store your things, The staff gets A++ they are the best and help you in whatever you may need. don’t be afraid to ask

Secure, and professional service. Very friendly employees. Gina, one of the person in the front desk helped us from the beginning, we stayed for two months and she was always available for anything ee needed. I will back to this place if I need a storage again.

Jocelyn and Gina are some of the most helpful workers I’ve encountered with my experience in customer service. They answered all my questions and walked me through the process flawlessly. Such kind souls and warm faces. Highly recommend this location.

i am writing this review for my wife Isis Ruiz who rented this unit for us. the people who manage this public storage facility are some of the kindest warmest people we have ever met they basically held our hands and every step of the way they suggested ways to load up the unit we rented and due to my husbands disability went above and beyond any level of helpfulness you would expect. they were courteous to the extreme. we highly recommend this public storage facility if you aren't right down street go talk to these folks and trust me it will well be worth your while.

Great job, quick and easy. Thanks Stephanie!

Stephanie was excellent. Patient, knowledgeable and an absolute pleasure. The facility itself is clean and Stephanie said she personally goes around the storage area to remind everyone to stay hydrated and offers water to people who dont have water.

Stephanie did a great job and was supper helpful and curtious to me and my family.

Regina and Stephanie were very friendly and helpful

Stephanie was great kind helpful and easy to work with

Gina, Jocelyn and Stephanie are very helpful and kind! They are on top of everything, and I highly recommend Public Storage !

Stephanie and Jocelyn are extremely helpful, accommodating and knowledgeable.

I always pay here Gina and Stephanie are very nice and helpfull

Public storage in Laverne California was was a very pleasant experience Gina and Stephanie were very professional and I kept it there for four years with no problems.

Clean, friendly staff. Eady access

Gina was super nice and helpful, answered all of my questions and had great prices! 10/10

Gina was very helpful

Gina, Jocelyn are great to deal with

Stephanie, Gina, and Jocelyn were very helpful and kind. I stored for a while and had no problems. Stephanie in particular was very nice.

Stephanie, Jocelyn and Gina a I love the service 💙 Great girls ❤️

Keep raising my rent even though I've been there 2 yrs., never late, and ruined my stuff when it flooded! Insurance only works if you have a receipt for every item. What a scam! Moving out asap.

Stephanie and Regina were amazing! They were perfect in explaining everything and appreciated how thorough Stephanie was. Recommend this Public Storage to everyone'.

Gina was great amazing customer service.. I would rent here again

Stephanie was very helpful and every one i talked too.. place was clean and process to get my unit was very easy

Very helpful staff. Clean facility but most of all Stephanie is extremely helpful and courteous.

Wonderful customer service, Stephanie stayed to help me with a card issue and helped me secure my unit the day I needed it.

Regina and Stephanie are awsome . They made a very stressful day for me easy and Comfortable. They were very helpful with me specific needs .

Sarah and Gina yay

Great storage place, locks are expensive and must get insurance but still the cheapest in town. Sarah and Gina we're very helpful.

Stephanie was awesome

Stephanie covered all instructions and rules with excellent customer service

Regina and stephanie were very helpful

The service was amazing .Stephanie was amazing .

Gina was very helpful and informative. She helped me with getting a storage unit quickly and provided a great experience.

I was able to pay my bill at this location altho my things are in another area. Very helpful an quick

Friendly staff. Very helpful. I'm glad I came here.

Stephanie and Regina have excellent customer service skills.Very helpful and kind

Great friendly staff. I love it here. They're very polite and go the extra mile for service.

Great facility, great service. Gina is super friendly, nice & helpful.

Stephenie did an outstanding job helping me get into my storage unit. Very polite and professional, and fast. I highly recommend this facility.

Stephanie and Regina we're really great.

Fast and friendly service with Regina. Thanks!!!

Stephanie was super helpful explained everything clearly ,it has a pleasure having her helping me out.

Pleasant staff.

Regina and stephanie are very helpful

Gina and Stephanie are always very courteous and helpful.

Summer and Gina were super helpful! The whole process took barely any time at all, they were very clear and all the paperwork was easy thanks to them. This has been such a pleasant experience thanks to these two! Someone give them a raise!

Stephanie was very helpful

Excellent service. -Stephanie

Regina is really friendly and helpful.

Gina is always super helpful and friendly. Thank you Gina. If you need a storage go there.

Regina, was super friendly and helpful and answered all my questions!

Very helpful people here ! Even when I'm just stopping by to make a payment for another location, I'm always greeted with a smile.

Stephanie was awesome and so helpful

Easy and fast service. Stephanie and Regina did a great job!

Regina does a great job helping with us with a winerfull customer service.

Everyone here is so nice and professional Stephanie and Gina both helped so much 5 stars

I want to say that the lady Gina helped me out with everything and explained every detail she's great!

Stephanie was really helpful and also patient due to the fact I came in feeling well. She was very sweet

Stephanie was very kind and helpful. She made the experience easy and manageable. Thank you for your kindness.

Had an awesome experience here! Stephanie was helpful over the phone and in person! I truly appreciated her assistance and patience as I was trying to see if all my stuff fit in to the unit she helped me with! Thanks again Stephanie!!!!

Stephanie was so helpful to us on a very hot day, providing water and a ride to the office. We really appreciated her help and concern for us and would give 6 stars if possible!

Regina is very helpful i have rented for years and i always get great service

Gina was great. Setup was fast and easy.

They will help you anyway they can

I would not rent from Public Storage in La Verne I had a 15 by 15 storage space. The rent was increased 2 times in a year and a half. THE ONLINE OFFER IS A SCAM

Stephanie was awesome! Got us all set up! Everything went smooth & quick! I'll recommend this storage to others!

Gina was great

Regina and stephanie have me 5 * service

Regina waa very helpful shw did a great job. Very Nice

Just rented with regina she was very helpful

Great staff great place to storage answered every question I had I would recommend storing your belongings here I give rhe staff an A

Regina and Lisa are very helpful

I’ve been here for years and Regina is always very nice and helpful

Great job n fast!

Wonderful service and very informative and helpful thanks Gina!!

Gina is awesome !!!!

The property manger Regina will help you figure out exactly what you need. Dayanna was so personable and professional

I wanted to thank Stephanie and Public Storage for their awesome customer service. They are friendly, efficient and very clean. I would definitely recommend this place to my friends and family.

Great service! Thank you Stephanie.

Lisa was the person that helped me out. She was extremely friendly and provided a very informative and nice experience for me. It's very lovely knowing that some people still take pride in providing great customer service! Also, I believe her co worker (Stephanie) was very friendly.

Regina and staff are great the only issue I have is the hours changed i wish they would put back to 9pm

Only thing is the hours suck

Regina has been very helpful n always smiling have a bless day girl

Regina and Stepanie has been very pleasant ,pleasing and businesslike with me and all other customers. I really appreciate her services to me and others and others.

Regina and Stephanie are great very friendly and helpful no complaints

I've been here since before it was Public Storage. I've only had good experiences here.

Shephanie was a super star was extremely patient and was very nice. She was extremely efficient at what she does also worked super hard to find us the best deal possible.

Regina and Stephanie know their business. Very friendly, efficient and helpful. The grounds and buildings are well kept and security is excellent!

Great customer service by Dayanna and Cynthia! Thanks for the help!

Amber & Regina are awesome. Quickest checkout ever. Thank you:)

Wow this place suck especially cos I’m denied access to my storage unit I don’t have much their but anyways I have made all my payments in cash and all of a sudden I don’t have my email receipt that’s what happens when you Deside to protect your identity and the environment Paying in cash and going paperless trust me they will screw you it would of been nice to be taken out for dinner first before getting f......... you know what I’m about to say any ways I guess I’m happy about getting screwed over kind of getting used to it

Easy access. Not crazy about the hours of operation though 8 to 6 Monday through Friday 8 to 5 Saturday and Sunday

Regina and Stephanie were very helpful in helping with my unit. Excellent customer service and they made sure I got the best rate. I will definitely recommend anyone looking for storage to visit the public storage on White Ave. and ask for these ladies... thank you

Regina was awesome :)

Updated: Closed my unit and was able clean it to the best of our ability. When it was checked it only opened half way and was told if it was messed up between being checked and next billing we would be charged. Had the same girl tell my mother who asked about a recommendation for taking bags of trash to dump off property and was told "don't know, don't ask, don't care". I understand policies change but that's not the way to respond to someone respecting the policy. I will not recommend this Public Storage anymore or use it. I have used Public Storage and other storage facilities before and haven't had anyone have give responses like that. I just rented my second unit with Public Storage and this one was just as excellent. Dennis, Cynthia, and Regina helped a lot especially when we had to get a bigger unit than our original minutes before our moving company came to drop off our stuff.

Easy and fast , great service with Regina

Regina is awesome, thank you for your help!:)

It's a nice place kind of has a home atmosphere. The staff that works there are nice and very helpful.

got robbed twice. And if you look at other review about limiting the hours I think it is because we got robbed twice and have heard about other robberies happening recently.

I just received a notice that they are reducing the access hours. I called the corporate office and Kelly told me "That's fine, you can vacate the premises and go elsewhere." I have been a customer for years because I have to store files from a law office. I asked to speak to a supervisor and was transferred to a voicemail and told that it would take 24 - 48 hours to return my call. I think that Public Storage has gotten to big and they don't care about the customer. How is it convenient to only go to the storage from 6 am to 6 pm. Most people do not get home from work until after 6 pm. On the weekends they are going to close at 5 pm. ?!?! Not cool. I am going to work hard to get everything out a close the locker - or move as Kelly so cheerfully suggested.

Stephanie provided excellent customer service while helping me to select the proper storage space that would work for me. She explained my options clearly and was very thorough in getting me set up with my account. I was impressed with the facility and location and will recommend it.

Regina was very nice and professional.😁😁😁

Stephanie was very friendly and professional thanks Stephanie!😀

Very nice service, access hours great and multiple ways to pay!

Stephanie and Regina are very great, they help us a lot

Nice and friendly staff Regina and Stephanie are great

Regina is excellent and very patient

Thanks Katelyn for all the help with my sweet new storage space!! Can't wait to put all my junk in here!!

Very excellent service! & Gina was super helpful. Thank You!

Katelyn chism was so great. I think she is fabulous. She knows all the information and made my whole experience with public storage great. I give her ten stars. She is great great great

Best service ever

Regina was very helpful!! Easy process because of her help and knowledge

My experience with Regina and stephan iep was amazing thank u guys u were great!!!!

Helpful staff, clean large storage. I have had a good experience with this place

Great service

Regina and Stephanie are always very helpful when I come in to pay very happy here

Stephanie and regina were excellent

Regina and Cynthia C were such a great help! Very informative and friendly. Great experience. I would highly recommend the Laverne location to everyone.

Regina and Cynthia were such a great help to me at this location. Would definitely recommend customers to come to the La Verne location. Very satisfied with the help I received.

Very nice and helpful, Regina answered all my questions (:

Regina was great .. made my move in easy

Received amazing service at public storage La Verne. Cynthia and Regina were very helpful and made sure all my questions were answered. I will recommend public storage to all my friends and family.

They lied

Regina and Dennis are great dennis helped me get a second unit and

If your looking for storage come see Regina!!!! She is very informative and professional. She will help you get into the right size unit at a great price!!!! Will definitely recommend to friends and family!!!

Came in yesterday with my sister so she can rent a storage unit and Regina and Dennis were very helpful if I ever need storage I will rent here

Cynthia s. And Lauren were very helpful they explained everything perfectly. Very very nice and professional

Great woman Cynthia C & Stephanie help me with all my concerns

Cynthia C and Lauren are amazing. Both girls were very helpful and I recommend Public Storage LaVerne to anyone. They helped me find exactly what I needed and the service is Amazing!

I had the best customer service I have ever received. Cynthia C. And Lauren were so kind and helpful. Definitely recommend you come here for storage and on their shift !!

The storage place may have good rates but you pay for what you get last week we had thousands of dollars stolen from there. They cut through that flimsy drywall and went into our unit. The back row all the lights are off the acting manager said that there hasn't been any power back there for a month. So it was just easy pickings for someone there. The only cameras are up front. Go to a storage place that is metal and cement this one is terrible

The best storage facility in town. The staff there are awesome. Shout out too both of the Synthia's

Cynthia C was very helpful very nice I would recommend ur storage to all my family n friends because of her.. (Cynthia. C)

Dennis H. was great! Super helpful👍🏻

The staff is so welcoming. I was having a horrible time moving and was at my wit's end. The knowledgeable staff calmed me down and got me a storage that saved me money. Would recommend Laurie to help you move anytime.

They were vary helpful and patent with me

Aaron is better than John. Lol

The facility is kept very clean. The staff is very friendly.

I love irma, aaron and cynthia.

Me fascina el sevicio que dan..muy amables..lo recomiendo

New to the area I needed a storage unit for a couple of months while my transition I ran into a public storage that was not the one in my area. But I thank the lord because I ran into Irma who was so helpful and helped me find the perfect size at a good price and went beyond my customer expectations. Thank you Irma.

Great service and clean facilities!

OMGosh! Definitely the way to do business. Professional and totally responsive to our needs. Irma is the best! Thanks for your help.

Primera vez que necesito rentar espacio para mi negocio. La manager Irma me brindó excelente servicio. La propiedad es muy tranquilo aquí. Recomiendo este lugar . Excelente servicio al cliente. Gracias Irma.

Very happy with the storage facility. Clean and easy access. Irma and team are great to work with.

Thank you for all your help fast service very professional. I arrived in a rush since i had to return my rental truck at a certain time and Aaron helped me out . I highly recommend this place.

Tube muy buen servico y lo volveria a usar y recommendation por el buen servico q me brindo Irma

Great customer service Irma!! Thank you!

Best experience off all time friendly service by far

Thanks to Irma and jazmine for their great customer service. I'll be back thank you

Went in last minute to make a payment and grab stuff from my unit and was helped out by Aaron Very helpful and polite Great service

We were very happy with the service of this Public Storage. Jasmine was very professional and friendly. I strongly recommend to anyone need a storages. Public Storage is the best for your choice. Thank you

Quick and friendly service. Irma did a great job!

Clean property great staff would recommend to a friend

Irma was the most amazing person I have had the pleasure of doing business with. She was extremely helpful and informative during a very frustrating time dealing with my ex and property stored at the LA Verne location. She has this calming and gentle demeanor that always turned my bad day onto a better one. If you're looking for a storage facility - you will be on excellent hands with Irma. Lizette Henderson.

Very professional, very helpful and the nicest people ... Irma was the one who helped me ... very satisfied

Irma was the best. I had reserved a unit on line and when I showed up Irma had my unit ready. Irma also had other units ready to show me just in case I needed a larger unit. I had just paid my current months rent before I realized I was changing units. Irma is working with her manager to see if they can prorate my old unit. I hope they can. Irma was friendly, very helpful, and an enjoy to deal with. Ben C.

I so appreciate the follow-up and calls from Irma. Choosing the right size and location was important to me and Irma pointed out some things I didn't think about. She made this experience easy and comfortable. She's kind, courtesy and professional. Thank you Irma!

Aaron is always friendly and makes me feel welcomed. He always checks to see how I am doing. He is the reason I prefer to make my monthly payments in person instead of online. Great customer service all the time.

Irma is awesome, she helped us a lot because we were first time users!

I have several storage units for our company and we have had a very pleasant experience using this facility for the last 5 years or so. The staff are very helpful especially Irma who is always helpful and very effective

Irma is simply INCREDIBLE! She's is the main reason why we are return customers! -Charlie

I loved the over all experience that i had there....Great people always wanting to help with your needs and never makes it about sell them something they cant afford. I got a really great deal that helped protect my business and was extremely happy....I recommend this place to everyone who seeks storage rooms.

Irma was very sweet and helpful. She explained everything clearly and was extremely friendly. The service was quick and I was able to get in and out in a timely manner. I would definitely recommend coming here.

Irma was very helpful, and the facility is flexible and easy to use, which fits my needs perfectly.

I left my storage plans till the last minute, and so was a little panicked and disorganized when I rented a space, but Irma was extremely helpful and patient with me. She helped me find the right size for my unit, wanting to make sure I was getting the best deal possible. Even when I went back and forth between different sizes and different locations, she kept my original reserved, which was really thoughtful, as it ended up being the unit that I picked. She made sure I understood all aspects of renting and accessing my unit, and I feel very comfortable storing my things at her location. Definitely recommend!

Thought about going to a different storage with a lower price point, but doubt i would get the same service I receive with Irma. Very professional, attentive. I feel like my belongings are in good hands under her watch.

Irma is very professional, patient in explaining everything. She is just awesome. The property is well maintained and very clean. Highly recommended.

Great service from this Public Storage branch, especially from Irma! She is a great employee who always greats me with a smile!

I have 2 storage units and the employees at this location are always helpful. .Irma is fabulous!

Never rented a storage before , but irma at public storage was super sweet and nice . She made it a great experience for me , she would always contact me to remind me about my payment which i truely appreciated. Friendly and provided great customer service. If ever i need another storage ill be sure to call miss irma :)

Irma, was absolutely amazing in assisting me and my mother in acquiring a storage space. Quick service and most importantly saved over $70 for the first month with a move in special of $1.00 for the first month. I recommend this place to any person living in or attend school in the La Verne, CA area.

The service at this place is awesome. The place is clean and kept up. Irma is really really helpful and great to work with

Great place for storage. Very clean and helpful, friendly staff. Easy transition in and out. Highly recommended.

Very pleased with our storage unit, clean, accessible, and friendly staff. I really liked this place, never had any problems. I totally recommend it to anyone.

Irma and Aaron from public storage in La Verne are amazing! Irma is so incredibly helpful and friendly. Irma went above and beyond to help me choose the perfect storage unit for my needs. Thank you so much !!!

My experience with Public Storage in La Verne was awesome. Thank you Irma and your team for being so helpful. The place is always very clean. Strongly recommend.

Irma and Aaron are so nice and helpful. The place is very clean and Irma is very friendly. When I needed to move to a larger storage, Irma looked for one close by. It made the move easier. I highly recommend this Public Storage.

Irma helped my grandmother and i so much. Her service is great and she was very friendly. i would recommend this location to any friend in need of storage

Customer service is great.!! Thank you so much to Irma. She is the best. She's so friendly and helpful. Place is very clean.!!!

I never had better service anywhere else IRMA been The best service ever since I rented my storage till the moment I gave it back , THANK YOU VERY MUCH... Highly recommend this place EXCELLENT....😀

Great place ...the lady was very nice very Helpful ☺️

They have been amazing . The customer service has been awesome. Irma helped me . Her kindness was so appreciated in a stressful time in my life. Niecy was also very helpful in making a smooth transition from one storage to another.

Storage site is clean and safe. Irma rocks... she is very friendly and helpful 😊

Aaron is very nice and helpful~

Irma es Una persona muy professional y servicial. We love Rick!!!!

Amazing customer service! I left feeling very satisfied thanks to Arron. Highly recommended to anybody. Thanks again!

Great Customer Service Aaron Was Very Helpful And Took The Time To Explain Everything To Me I Would Highly Recommend Them If Your Looking For A Storage Facility

You just don't find people that work as a team the way Irma and Aaron do !! They not only greet me by name as I enter the office, they know what units I'm making a payment on. They are ALWAYS friendly, helpful, professional & a pleasure to do business with !! Irma and Aaron ... Thank you for going above & beyond! :D

I was very grateful to Leslie that helped me get into our storage unit. She was very kind and explained everything well. I had used other storage facilities but felt confident that I choose the right place. With all the security cameras and the gate, it makes me feel confident that our things will be taken care of. Thanks again for your time and great prices. :)

I am very happy with there service. Irma was very helpful and very kind. First week of this month went to see the storage with my brother's family and she was helping very patiently. Yesterday, moved to storage and it was very very hot. Aaron was helping me to open the storage door. I was very thirsty and went to there office to look for cold water Aaron said , bring your bottle too and refill the cold water .very nice of him . Thank you Irma and Aaron.

Great service from Irma, she was polite and very helpful and patient with me! Great location for storage!

Great place. Very professional staff. Aaron and Irma are very helpful in every way...

Aaron was very polite and helpful! He talked me through everything I needed/wanted to know! I feel good storing my things here at this Public Storage.

Irma made my life very easy and straightforward. Extraordinarily professional so far so good. This looks like the beginning of a great new relationship. Thank you Irma!

Irma was great help getting us stated the right way. Very easy and friendly process.

Aaron greeted us with a smile and eager to help. He took us out to look at the unit we wanted to rent and noticed one of the light wires exposed and repaired it immediately. He went over all of the supplies with us to make sure our belongings would be safe. Our needs were met and went well beyond what we would imagine a typical customer would be treated. Thanks’ Aaron for the peace of mind we have for leaving our lifetime of memories in your hands.

Aaron was such an awesome help today. He made sure I got exactly what I needed. The best part is he asked me what was going on with me.... lol. Great customer service. I saved a little and they gained a customer. Thank you Aaron for being a candy bar all the way through. :) I will send anyone and everyone to you.

Had a great experience was informed on every thing I needed and Irma was wonderful.

Aaron and Irma were very friendly, helpful and professional. Good experience overall.

Great service Irma was a very very nice person.

Aaron did a really good job helping me find the storage unit I needed. Very friendly and explained policy and pricing thoroughly and clearly.

Irma, the manager, is thorough, very professional & knowledgable. Very user friendly. I've come back 3 yrs in a row bc of her. I was she worked for my firm. Aaron, who also works in the office, is very user friendly, too. This sd be posted as Mr. Marburger, not Nostalgia Club.

I was very satisfied doing business with the friendly people at this location. They knew their business and were quite helpful through the whole process. The facilities are clean and very acceptable, and the prices are fine. This is the second storage unit we rented here, and will certainly come again should the need arise.

From the time I went to check out the property to this day I have had nothing but great customer service. Irma and Aaron are about the customer and caring for the property. The property is always clean, and they are very helpful. Offered more space if needed and would remind me about payments a little past due, to avoid late fees. Thank you guys at Public Storage in La Verne.

This storage has best employees and service standard with very competitive price consider its very convenient location. I recommend the storage and the property manager Irma if you need to store your spared stuff at a safe place with very little fee. I got 10''*15'' unit for $111/ month. The first month was free! I purchased some wrapper tolls, locks, and boxes from the storage with a relatively higher price than other professional stationary stores would offer; consider the time I saved from doing research and running to others stores so I was fine with that. But I recommend you get them somewhere else if you have to purchase a lot for the moving and really want to save money. I purchased them partially to reward the work Irma provided for me. I still feel lucky I got helped from her, but I am sure other employees are very professional too.

Excellent service. Large facility with plenty of options and very easy access from a wide driveway. Second time in the last two years that I have used this facility.

Aaron and Irma run an awesome storage complex. Super helpful, very personable and they take care of business. If you are looking for a place, call them today!

Irma helped me get everything I need to move including a 5 x 15 foot storage space and boxes, she was very knowledgeable and kind. This place is great!

I am thankful for Irma and Aaron for their help and kindness. Angela Deryeghiayan

Terrific facility! Very clean, well lit, well staffed and very secure. Irma and Aaron are very professional and accommodating. I was in a 10X10 and needed to downsize. Within a day or two, I was in a smaller unit near the unit so that I could move with little hassle. I highly recommend this facility.

This is my second time using Public Storage and I have referred Public Storage facility several times because I am very pleased with the customer service, location and availability. It would be nice if there was a truck service special to utilize but perfection is very rare. I applaud the service I received and on a scale of one to ten, would rate Public Storage as a 10 in professionalism, 10 in Knowledge, a 10 in speed and accuracy, and a 10 in availability. Thank you for making a difficult experience into a smooth transition.

Always a great experience here. Irma is awesome -- extremely personable, remembers everyone's name and always greets you with a smile.

Had a great experience! We came into your facility last week, but were unable to find a unit to our liking. Irma called me this morning to let me know that a unit just came available that might work for us. It was exactly what we were looking for. Aaron set-up our new account & was very nice & thorough. Both Irma & Aaron were polite, professional & very helpful. I would definitely recommend this site to others. Thank you.

The organization that I am involved with needed a last minute storage facility. Irma worked hard and quickly to find us a great deal and just the space we needed. The process couldn't have gone smoother. It was over 100 degrees outside when Aaron showed me the unit he couldn't have been nicer. I highly recommend this storage facility.

Irma and Aaron are always pleasent, kind and helpful. It's nice when you walk in and are remembered by name. The grounds are always clean. As I leave I'm always asked if there is anything I need? Great team!

Couldn't be more satisfied with the customer service and product. Aaron was an outstanding help! 6 Starr****** Review on a 5 Star Ballot. Thank you @PublicStorage !!!