alicia gave me the best customer sevice she explained eveythjng very well. i will be recomending family amd friends.
The location at 760 Beach blvd. In La Habra, was neat & clean and the Representative named John was friendly and provided me with the best options for my monthly rate. I'm glad I chose this location.
By Far one of the best and safest Public Storage locations around. Matt the Property Manager Keeps this location under his watchful eye and gives you 100% exceptional customer service!
What an amazing person I encountered. Alexis was very informative about the public storage guidelines. Very professional, her courtesy was over the top. Will most definitely recommend this location. Thank you Alexis.
What a joke, these people keeping hiking the prices up a 100 dollars a every few months. Don't expect to keep paying the price you agreed to they will just change.
The agent was very helpful.
I have had a storage here for a couple months. 1st month was okay. The rest have been a disaster. Please reconsider and find a different location. Access is limited here. Even though it says 6-5 it doesn't provide such access and the buildings system shuts down and makes it completely unaccessable. Great manager, horrible systems.
Matt was great. Very helpful!
Well I will review tomorrow because I'm waiting for corporate to contact me.
Mat was amazing in showing the storage and explaining everything in detail. Made it very easy and simple to rent a storage!!
The storage work was slow at getting to my storage unit
Thanks to Mathew my experience at this facility was positive. He is a professional and will try to solve your problems in that way. Previous negative review Kyle didn't do his homework and find out that they close at 5PM on Sat. and Sun. and should have planned accordingly. Not the fault of the facility just the facilitator of neg. reviews. Thanks Mathew for your professionalism. PS NO BS!!!
What time is gate open at la habra loc on beach blvd?
This is the worst experience i have ever had. We got confirmation we could access our storage 9/13(a tuesday). We rented a truck Friday night to saturday night. Loaded truck all night friday and all day saturday then went to load our storage unit at 5:15pm and they refuse to give us access even tho we have already paid $170 for the storage unit. Terrible customer service when you call too. All around terrible experience go anywhere else but not here. TIERRA HAD THE WORST ATTITUDE/CUSTOMER SERVICE I HAVE EVER EXPERIENCED. She hung up on me too
I had stuff in there from 2013 til just last week.. was going in there a lot last couple weeks and Matthew was always working, helping me and very professional. I think a couple times he went above and beyond and he was just a great guy, I told him if i can do anything for him to help his employer know the value he brings i would. so i am leaving this the next day, cause yesterday i was so tired i passed out early!
We really enjoyed doing business at Public Storage today with Matthew. He was very helpful and knowledgeable regarding the services at Public Storage. He also helped my sister and I get the apps on our phones properly so we could get in and out of the facility easily. Kudos to his parents for raising such a great young man!
Where is your humanity during this horrific time in history. I asked for one week. But corporate said there was nothing they could do. I owe you 1400+ for my things that are well worth over 100,000, vintage and antiques. You have my documents
MATT was incredibly helpful with all my questions and very amicable! Great customer service skills all around.
Matt and Alexis helped me out ...great experience
Thank you Matthew you were very helpful, I truly appreciate his help today , recommend this place👍
Matt was very friendly in helping me find a storage unit.
Matt was such a great help and very patient with me. I’ve never rented a storage so was nervous but he explain everything so well and I’m all set up thank you!
Darius was very helpful. We were able to find the storage unit to fit our needs. He walked us through the process and answered all our questions.
Matt was very helpful and professional. The process couldn’t have been easier!
I recently had the tedious task of moving from one place to another, and needed to find a safe place to store my belongings. I was happily greeted by Matt, who made this usually challenging experience easy. I appreciated the great customer service and the helpful attitude!
Truly appreciated Matts assistance!!
Matt was very patient & answered all my questions.
Let's just put it this way... When I drive out of this facility, I often wonder if my stuff is going to be safe. Just doesn't have the kind of vibes you want when you store personal possessions. I will finally be able to cancel my account soon! 🤞
Roman hands down has the best customer service, I came in to the office and he helped me out, easiest process I’ve gone through. 100% RECOMMEND
Misael helped me out! Great guy and got through all the paperwork super fast. Super recommended! Go to this guy haha
My storage (10ft by 15ft) broken into and half of my stuff is gone. Management lives on premises and didn't notice anything even though cameras are on the outer premises.
Roman was super personable and helpful as I was trying to carry a lot of heavy boxes in a hurry and offered to lend a hand!
Roman, the property manager, was great! Incredibly helpful and personable. Wouldn’t hesitate to rent space here again.
Wish I didn't have to leave it....
I apologize if I spelled your name terribly Misail. But he was awesome. Made the process of getting a unit quick and easy. Very happy with how easy everything was. Good place with really cool and professional employees. Thanks again
Matt was really quick to help me with all my questions and requests. Thanks a lot!
I was helped by Matt very knowledgeable and friendly! Property was extremely clean.
I came to buy some packing supplies for my move and looked into renting out a space. Matt was very nice and helpful .definitely would recommend this place.
Great space and easy to get around. Matt was super helpful and informative. Thanks for attending to all of our storage needs! Will be recommending to friends and family.
Today I went to my storage space and as I was carrying my box to my space I believe it was Roman offered me a cart at no charge! I didn't even know that was available. Definitely made my day faster and easier. I wont hesitate to recommend everyone to Roman! awesome customer service!!
Matt did a great job, very professional
The prices are good at this location relative to the area. The biggest problem here is getting out onto beach blvd. In a car its a pain and dangerous I cant imagine how a person would get a uhaul truck in or out of the place without issues. I will find out soon enough and update if its possible or not to get a truck in and out without getting T-bone on the way out.
Matt was very helpful and professional
Matthew is the best!! He made the whole experience easy and stress free.
Great facility, clean and a great manager on staff. Thanks again Matt for all your help. Appreciate the excellent service.
Matt provided exceptional service, the storage center was super clean and he made me feel like my belongings are safe.
Amazing staff. Property is very clean
Definitely would 100% recommended this storage facility. Not only is the property well maintained and clean but Matt was so helpful and Friendly. He made sure all my questions were answered and was very patient with me. The exceptional customer service and cleanliness made my decision to choose this storage facility so easy.
Matt is awesome , he has gone above n beyond when helping his customers im glad I chose this facility anytime i need a storage this location will always be my first choice . Thank you Matt!😁
matt was i great help today very sweet 💖💖
Matt was a very friendly and professional person, he explained every detail when getting our storage unit. Thank you
Thanks For the help Matt In La Habra Public Storage
This location is great. Matthew is a great guy and has been taking care of our storage needs for many years and is always very attentive, knowledgeable, and helpful. I very highly recommend this location!
They have PLenty of Space -
Awesome customer service by Alexis. I got everything I needed super quickly, she answered all of my questions and got set up. Definitely recommend
I got a call back right away from Diamond...went in and he got me all set up with my storage unit. Super friendly and helpful. Not to mention how this all took place in 24 hours. Great customer service!
Matt was great. He helped our company through a transition period and got us the exact service we needed.
Matt was a great help! Overall positive experience.
Still to this day Matt has continued to provide great customer service. He’s very polite and always listens to my questions or concerns when it comes to my unit. This guy needs to be given a raise for his consistency.
Matt was extremely helpful and attentive. He made the experience pleasant.
Highly recommend this location! Always receive such great customer service. Thanks so much for your help Matt!!
Matt is extremely nice and helpful. Highly recommend this facility!
Matt was very helpful and positive, great service!
Diamond was such a great help
Nothing but excellent service fr Diamond @ the front office. Very polite goes out of his way to assist you and makes you feel like your stuff is going to be safe this public storage definitely delivers 100%customer service thank you guys
Diamond helps me very good.
The manager Diamond went out of his way to help me on Father's Day with only 15 minutes left in his shift. He showed me the storage unit and explained all the necessary details for me to be aware of regarding the rental agreement. I definitely recommend this company location. Just hope Diamond is available to assist you. Thank you again sir.. Made it TOO EASY for me...
Diamond was so great he was so helpful and cheerful brightened my day
Diamond had great costumer service. Highly recommend this location.
Diamond was so nice and helpful !! Great customer service and super friendly :)
Fair price, clean and safe.
Diamond is excellent and personable and friendly. Knows his job really well. Made my experience very easy. He is outstanding 😀
Diamond assisted me today very expedient and courteous and very helpful.
Had a very pleasant experience. Matt was very nice and helpful and knowledgeable as well. I appreciate the time he took with me.
Just started my own business and I needed somewhere to store my equipment. Decided to store at my local public storage which was a major convenience for me because its right down the street from the complex I live in. The staff is super friendly and the property is very well kept. Matthew helped me pick a unit size that met my needs, and is always there to answer my questions. The people in the neighboring units are surprising nice. Overall, a way better experience than what Ive had in the past when I stored at the La puente my self storage space.
Shout out to a great employee of public storage in la habra . He was very helpful and polite to me today. I hope all employees are the same in this facilty. Mathew thanks for your , you did great.
Lynne is a real sweetheart. She helped me make a right decision choosing the perfect storage for my business. Look for her every time you go there.
My family and I went in to inquire about rental details and where amazed at Mathew's attentiveness. He is a consummate professional who guided us through the process and detailed our concerns from begging to end. For my Mother thank you Mathew, your help made the difference.
Matt was always very helpful and friendly. Awesome service
Mat not only did a really good job helping us but he was always there to answer all of our questions. He’s an outstanding employee to my opinion.
This place was good Matt was very helpful.
Wendy provided great service
Check in, and check out was seamless. Denise helped me today and was very funny, making the experience that much better. Matt has helped me several times this past year, with very clear and informative answers. He even entered my checkout date in his computer a few weeks before, which helped my checkout time. Thanks for a pleasant experience.
Mat was really professional and helpfull
Matthew was great and very nice! Great service!
Great location, Matt is amazing with his customer service!! Facility is clean, and well maintained. I have rented here for over a year and it was a great experience!
My experience was great, Matt helped me out with all the information that I needed and was very thorough. He even offered different items that would help make my stay at Public storage easier.
Lynne & Matt Just wanted to say thank you Lynne for your kindness. I'm sure you walking me through the process is normal for you but, I appreciate the kindness you showed me. That part is all you! Good job Public Storage....you gotta winner in her, and Matt. Take care! Michael
Matt was great! Service was great!
Matt has been very helpful and has great customer srevice
It was a good place until Halloween they stoled all the stuff from the storage thinking it was a safe place to keep my stuff because I was moving now 25,000.00 Worth of my stuff is gone .. they don’t have good security because this would of not happened if they did .. I’m really mad and upset . Hope they pay me back all my stuff .. be careful guys I guess my storage was not the only way me that was open like other 5 more were that’s what they told us so be careful with your stuff guys .. this happened in Halloween.
I just wanted to say that Matt was by far the most excellent worker there. He helped me in every way possible and am super glad there are still good people like him in this world. He was super accommodating in our needs and made my moving experience fast and as smooth as possible! I recommend asking for him! You will not be disappointed! Muchas gracias !!!
Matt was great. Easy process for renting my unit.
Matt was great! So helpful and efficient
Worked with a guy named Matt. He was able to show me the lowest price available at multiple sites. I rented here for 9 months and would definitely rent here again.
VERY PROFESSIONAL SERVICE ! ... VERY HAPPY SO FAR ! ... SEEMS TO BE ONE OF THE BETTER FACILITIES ! ... EMPLOYEES VERY FRIENDLY ! ... THANKS PUBLIC STORAGE LA HABRA !
Very kind and helpful, great satisfaction especially thank to Lynne.
Matt was a great help, thanks!
Matt was very helpful and polite, answered all questions I had
The service was great! Matt was very efficient and helpful. Renting the unit was easy which made my life easier. I would differently come back if I’m need of extra storage. Very clean too! Would recommend this storage facility! Thank you Matt!
Lynne was Great! Super friendly and helpful! Great location for us and a great deal! Will definately give us some breathing room while we go through our move..
Matt and Lynne are great! Thanks you guys for helping me out and getting me the cheapest rate in town. Mahalo!
Lynne was very respectful and , I will definitely recommend friends and family here
Matt was soooo helpful when I came in to downgrade my storage space. He was patient and thorough, and made sure I understood every aspect of the transfer. He helped me when I first got my storage space months ago, so I’m glad he assisted me again today. I will continue to come to this location just for the service I received. Thank you Matt!
Matt is very helpful and property is so nice and clean. Highly recommend
Dirty and expensive and had a broken door..
Lynne was very friendly and helpful with getting us a storage unit
Lynne was so nice and helpful she explained all the details for our rental and walked us through it step by step. Her customer service was on point. I would definitely recommend this place to anyone in the area looking for a storage unit.....
Thank you the help Lynn. It was quick and easy so we got on our way fast.
What time do they go to lunch on Saturday
Matt was very friendly and professional. Thank you
Matt did a great job getting my account set up! Great service!
Matthew n Michael are awesome...thank u again!
Matt’s great, very thorough & helpful!
Matthew was very informative and a great help. I look forward to doing business with Public Storage.
Matt is an outstanding employee! She is very helpful and is always there when I need her. This company is very lucky to have her!
Matt was great and helpful.
Matthew was so helpful in helping to provide information on the proper sized unit and pricing as well. Most amicable person I’ve crossed paths with in some time.
Thanks Wendy you were so helpful
Matt is an excellent manager, facilities are clean & the service was quick AND thorough!
Mat was very on helping me get what in wanted
Lynn was great! Thanks for the great service!
I am a veteran to storage units and my two units here have been hassle free. Matthew has been exemplary in assisting with setup and accommodations. I highly recommend this facility.
Wendy was very knowledgeable and courteous, thank you
Very accommodating and reasonable prices. Lynne was great to deal with and very nice.. I am glad I found this storage place.
Matt provides the most excellent service every time I'm here. This man should be awarded public storages employee of the century !! Or a raise cough cough*
Lynne did great work. I am appreciated your help.
I came in to help my cousin move and Lynne was very nice and helpful in the office
Akamie was great! Service with a smile is not common these day.
stopped in to make a payment and Lynne was very nice and helpful.
Matthew and La Habra Public Storage are awesome! Fantastic Products and Outstanding Customer Service! I would recommend them to Everyone! 😎
Property is very clean and manager, Matt, was very friendly and accommodating.
Great place! Monica the manager went above and beyond to make us feel welcomed and find the best storage room that fit our budget and our needs. I would highly recommend this place to anyone! Ask for Monica!!
I like to let this company that Lynne did a great job . was so helpful and made ever thing go Great. And had a. Nice smile thank you Am very happy.Julia Ruiz every one helps each other team players
what can you say about Public Storage this is a large older facility we had to move our stuff from one unit to another because somewhere two floors above us the sprinklers went off at night and did massive amounts of damage they had dumpsters all over the place where people had not even gone back to try and collect everything because everything was filled with mold and everything else I know this isn't a fault of the public storage at self but it's certainly slow down our day and put a big dent in our week because we didn't have time to do the move that they had asked us to do because of possible damage.....
Matt excellent property manager. Property is nice and immediate attention and phone call for incidents. My storage knowing Matt is on property is safe!!
The employee that assisted me when I moved into this location, Matthew, was polite (so one star awarded for that.) Other than that, Public Storage does BAD BUSINESS. Wouldn't you want to keep your tenants satisfied, and thus increase the likelihood that they store their stuff longer with you? Apparently Public Storage doesn't think so. After storing my stuff for a few months, I was notified that my storage unit's price would increase by nearly $50. I called the main customer service line and was told that absolutely nothing could be done because the "executives"--whoever they are--dictated when, and by how much, prices increase. So basically, Public Storage's "executives" can jack up prices whenever they want. I also called the district manager and left a message - I never got a call back from him. I found a more affordable unit at another company, and on the day I moved out from this location, several other tenants' units (and possessions) had been impacted by water damage. One woman said that she received an email about the water damage and that it said it was on them, the tenants, to come and handle this situation. Wow. Another example of how Public Storage doesn't truly operate with integrity and/or with customer service oriented values. Again, they do BAD BUSINESS in my opinion. Unless you only need to store your items for a month or so (then yeah, benefit from the $1 first month's rent deal) I would not recommend doing business with Public Storage.
I was looking for a storage and that was the nearest one to me, anyway very nice lady named Lynne called me was very nice and showed me the space . Thanks for your help I I’ve you 6 stars if I could
Matthew was very professional and excellent service! Thanks for making the move simple.
I went here because the move in price was good. After signing up I was told I had to also purchase insurance. I have used storage places many times and this was a first. I had to pay $10 for the 1st month but found out my home owner's insurance covered it so that brought the bill back down. Then after about 6 months of being there they jacked the cost up by about $9. The explination I was given was that they generally raise the rate every 6 months. That was a first also. Then there is the fact that you have to give them your license to get a cart for moving your stuff. Overall the staff was nice enough but the operation appears to be a large cheesy operation. I do not recommend Public Storage and will not use them again.
Thank you Matt and Alexis for all your help! You guys are the best!
What time does the gate close
Matthew was great in getting me my storage unit
Matthew was very helpful and went over and above to meet our needs as first time customers...keep up the excellent service!!!
Matt and Alexis were awesome in greeting me, welcoming me, and always working with me, especially when I needed a cart! Highly recommend it to all of my local peeps!
Matt and.Aaron were super friendly and.Always considerate --RB
Convenient and priced Right
Great service from Matt. Quick and responsive to all questions.
Aaron and Matt were great. Helped me find a storage space that was a little cheaper and cleaner than a few others I’d looked at.
How often are things stolen from Public storage?
Thank you! Matthew absolutely fabulous and incredible.
Matthew was very informative and a great help!
MATTHEW IS EXCELLENT AT HIS JOB. HE WAS NICE INFORMATIVE AND MADE IT A VERY GOOD EXPERIENCE FOR ME. THANKS MATT
Matt really has wonderful service, he is clear and made me feel very welcome here ..promote his asap
Enormes bodegas para guardar tus pertenencias por un buen tiempo. Precios economicos.
Matthew was great - explained everything completely
Matt was a pleasure... made me feel comfortable and at ease with leaving my personal belongings here.
Matthew was great very professional and efficient.
Matt was very helpful and knowlegable. He made the transition very easy and smooth. I would highly recommend this facility!
Matt was super helpful and patient with us today, really appreciate his help!!
Ray did a phenomenal job, he was quick and efficient. Great customer service.
Awesome service the guys there Ray and matt were great help and had smiles on there face the whole time
Matthew did an excellent job helping me with my storage needs 👍🏼
Matt and Ray were helpful and professional. Ensuring I had enough space for my storage needs. Very thorough process that was quick and easy.
Ray was extremely helpful he was able to look in my uhaul and tell me just the size storage area I would need to store all my stuff. 10/10 would recommend
Matt was polite and thorough but his assistant was AMAZING!
Ray was a great help. Fast and easy to get my unit!
Ray was really helpful. Helped me out with all of my questions and made everything that much easier Appreciate the help!
Matthew helped me out to Get a unit.he helped me be well informed about the property. Thank you Matthew for your helped .
Pleasant experience at this Public Storage. Check in was quick and easy. Alexis and Matt were extremely helpful and courteous. Everything was explained to me thoroughly and I was even given a discount that I had not seen when I reserved my unit. I highly recommend using this storage.
Customer service so helpful.. Thank you Matthew
Matthew helped us find the perfect storage space! Great place
Kelsey/Matt were tremendously great to me. Outstanding customer service! 5 star++760 S Beach blvd !!!!!
Never heard of a storage facility that closes at business hours. Most people move on the weekends. How are you gonna close early? ?? Staff is rude.
The staff here is very helpful and friendly I would recommend this storage to everyone ask for Matt or Kelsey they won't let you down. Thanks and good looking out.
Matt was Very helpful and friendly
Thank you Vanessa and Matt for your wonderful customer service and care for our belongings. These individuals have made our visit welcoming and pleasant. I recommend this public storage location over any other locations I've visited. Thank you Vanessa & Matt
Excellent. Cust Svc. By kelsey
Mike. Was very informed of showning and helping me get a better storage and better Deal for a better rate thank you so much .
Kelsey was very helpful, fast and friendly. Another gentleman came at the same time and she multi tasked brilliantly. Solid place with solid people
Matt saved me some money/ I appreciate that
Kelsey was great. Easy and informative!
My Public Storage experience here was a very good one. Used them for several months, and Matt was very nice and helpful. Would definitely recommend this location.
Matt and Nicole are awesome people very helpful every time I come in. Looking for a storage place this is where you want to go
This past month was my very first time renting a storage unit, so I chose something local for convenience. I have to say that the manager of this location, Matt, was absolutely a pleasure to work with. I had seen him at the property many times while I was moving things in and out but didn't formally meet him, nor did I know he was the manager, until I closed my unit. Matt was extremely helpful, always very accomodating, and definitely took extra steps to make sure I was happy with the service at his location. If you get the opportunity to work with him I think you'll be very pleased.
Pleasant staff , Kelsey was very nice and very through. Great manager . Thank you Kelsey.
Easy to sign up, easy to get started, great rates. Kelsey was very friendly and helpful as was Matt.
I had a great experience with public storage, and the customer service was great, no complains here, I would use them again in the future.
Wonderful service and very friendly! Kelsey was more than helpful and informative! Thanks girl you rock!
Great quick service, very friendly and approachable
Wonderful customer service! Kelsey was very friendly, helpful, and efficient. Great location and promo deals, as well.
I have rented a storage from them 3 times & I always get great service. Marki is the best. She's always nice & polite. She has excellent customer service skills
Mike and Kelsey were wonderful. They helped me get what I needed. I recommend Public Storage in La Habra . hH
This is a great place to store, the staff is helpful and kind and go the extra mile to help you make the right decision when selecting a storage unit size and price for your budget. Give them a try next time you are shopping for a place to store your extra items
Great place . Office staff nice and friendly .
Nice location, first timer! I went in to pay on my mother's storage & the employee Marki was super sweet & helpful! Customer service needs more people and personalities like hers. If i ever need to store my stuff i'm definitely coming here. thank you so much for your help!
My last visit when surprisingly good! I had, I think his name was Jason, help me out as well as Marcus (or Marki?) And well when I first got there I thought it was just going to be a in and out type of deal but they both ended up giving me a hand and started talking to me as if I was one of their friends. Great customer service and great storage facility. Keep up the good work guys! Would recommend to anyone else
I was very satisfied w the service.. Excellent understanding of the customers needs. Thank u
I had a wonderful time at Public Storage today. The young woman who helped me, Krystle, guided me through some units and made great recommendations I will definitely be recommending my associates to this public storage site😊😄
Really enjoyed the place. Clean and very friendly staff!
Really easy and quick transaction with Mike.
Marki was the best! She helped me and my girlfriend so quickly and efficiently during a hectic move. She definitely gave us five star service! We are very happy we came to store here, thank you Marki!
Marki is always so sweet when I come in monthly to pay my storage (even when I'm late lol) I am very appreciative of her hospitality to her customers and how nice and tidy she keeps the place. She even brought me out a push cart one day because she saw me struggling trying to move stuff by myself! Sure beats walking to take my id to her when she came to me, thanks again!
Mike made it a very pleasurable expirience renting my first stirage unit will defenitly recommend friends to come rent from mike
They have the best customer service. The property manager is always there to help and make me feel like my belonging are safely stored. All of the employees are just as helpful. You can't go wrong with Public Storage. No one can beat their prices. I recommend Public storage to anyone. Thank you! -Joey
Marki Ray Servin, Is always so eager to help any time. She never ceases to amaze me with everything she helps me take care of while I am at my storage room. It's a pleasure to be there and talk with her.
Marki was so helpful....she is the greatest person at p.s.
Marki very helpful very cool gotten tonight in stores and very out of very much
Janelle, was very helpful and to the point...I left feeling assured of my belongings...5 stars
Super easy to sign up. The staff is really nice and helpful
I'm writing this review for my mother. She doesn't speak English very well, but that doesn't prevent Marki, the manager, from being super awesome to her. Marki's dedication to customer service and and never ending patience with my mother makes her a true godsend. I am not able to help my mother every time she goes to the storage, but with Marki there, I know she will get all the assistance she needs. Thank you, Marki!
I came to pay my bill here and manager Marki had great customer service! Fast, easy and convenient!
I had such an amazing experience when I was here! I'm a current college student from out of state so I had to store away my stuff. The staff was extremely helpful and made me feel so comfortable! Their customer service is beyond expectations and they took great care of me! The process was quick and easy and the prices are really reasonable. I would definitely recommend coming back to this place! I had never used a storage unit before but the staff(Janelle and Marki) we're eager to help and made sure all my questions were answered. Awesome customer service!
Kelly helped me out and he was super awesome. Showed me two spaces and gave me time to decide which one was best for me. Really nice and helpful all around. While I was in the process of moving out Marki was a great help. She was always ready to give me a cart with a smile and friendly attitude. She was just always very genuinely nice. She knew I really wanted to move out before the end of the month and was very encouraging and even did a little celebratory "YAY" when I told her I was finally done moving out. She was all around a great property manager and if I never have storage needs again I would definitely go back to this location.
Janelle was a great help. Space was clean. Corridors and property were clean. Wasn't even very hot in the space for a facility that isn't climate-controlled. Good price for all of the space in the 10x10.
Marki was a great help at showing me around and getting me exactly what I needed, it was an excellent experience I highly recommend.
We were contemplating whether or not we needed to get a storage space. We decided it may be in our best interest. We found a space that was convenient for in and out access, that would be big enough for our needs and at a reasonable price! It was simple to reserve online and just a few minutes later, I received a message on my phone from Kelly from the La Habra site 21612, following up. He was very professional and friendly and even let me know when he would be at lunch so I wouldn't miss him (courteous of my time). When in the office he greeted me and was very thorough. I did the express check in but he still wanted to ensure the size fit my needs which was awesome. He even politely quizzed me at the end of the rental asking, "So, what day is rent due every month?" I answered and we both laughed! Although, I did sign up for auto-pay (piece of mind). Overall, great experience :) thanks Kelly!
This location is by far the most professional and attentive five star facility I have used. I have used them years ago; and now I have returned and rented a bigger unit based on their excellent ongoing reputation of excellence ! Mr. Kelly and Ms. Marki are true Pros in this highly competitive field. Bravo to them and please ask for them, they won't let you down.
For excellent service ask for Marki. She was very organized and takes pride in her business. The facility is normal but the service gets the stars. One thing to note is that there is mandatory insurance required that is not included in the monthly quote. Minimum is $9 a month.
loved the location it was easy to get to and very easy access to my unit. The property was always very clean and management always polite and professional. Marki was very knowledgeable about explaining all the different size units available, as well as helping me figure out which size I would need. If I ever needed a storage unit again I would definitely come back to this location!
Gabriela Vnaderbush I highly recommend this establishment for all of your moving needs. The hospitality is amazing!!! The facility is by far one of the most clean I have seen in along time. Location is by far one of the best. The onsite Manager Marki is the perfect candidate to guide you through the process of having to put your stuff in storage. It feels as though it's your personal garage. Marki has the qualities and skills that are not found in everyday people. Specially in a hectic and difficult time like moving. With a smile and her humble personality she will guide you in the right direction and make you feel right at home. To me personally it's the humbleness in Marki that offered me the sense of security I needed to feel in this transition. Thank You Marki :-)
Awesome staff and very helpful. Highly recommend this site, should you need to store your items.
Awesome personality very helpfull helped me find exactly what I was looking for. and made sure that I had everything so that moving everything in would be easy.
I hate moving! but there is a manager there named Marki who is seriously a great human being! She assisted me in my storage needs which was A LOT! She made my move easy and stress free! i couldn't ask for more. Marki has a smile and personalty that could almost make you want to buy anything from her. She is an excellent sales person who is persistent yet make you feel like these are Items you will need. Even thought she brought in to light what i needed to protect my household items. I did not purchase anything from her because of the high priced boxes, if it wasn't for marki's personalty i would have stored at lower priced competitor. Public storage is going in the right place hiring employees like Marki.
Being a first time storage unit renter, I had no idea what to expect. From my first visit to the office to every visit to my unit to even when I lost the keys to my lock days after renting the unit, the staff was incredibly understanding and helpful. I highly recommend this location!!
I have rented from a few different storage facilities but this one is by far is the best I have had. Marki at the front desk was soo friendly. She explained every detail and answered every question that I had for her about the units. I am definitely going to refer my friends to this location and to speak with Marki.
This storage is very clean and has amazing service. Markie helped us and she was great. She walked us to our storage showed us all access to building..she went above an beyond! Great service from her!!! Will definitely recommend this place to family and friends.
I had a wonderful experience moving into this Public Storage location. Marki, the associate helping me, listened to my needs and met them perfectly. Together we found the perfect unit for my storage needs. With the free moving equipment available to help me with my boxes, my move was the most seamless one I have ever had! I would suggest this location for anyone who needs a safe, clean unit with good customer service !
Checking into my new unit was easy, and wonderfully assisted by the woman on staff. I came in early to get paperwork done prior to doing the dirty work, and she was very friendly, helpful and knowledgeable. Thank you for a great service.
If you have to use storage I would recommend this facility. It is very well maintained. Never had a call regarding contents of my storage being disturbed. In fact it was so easy to leave my stuff there that 10yrs passed before I realized it. Francis has been so helpful and pleasant to deal with and all the other reps that worked there have been nice and helpful.
Marki definitely deserves 5 stars for the customer service she gave me and my husband today. She showed us the facility that we reserved and answered all of our questions. She definitely made us feel at ease knowing she keeps a watchful eye on the property. Plus Public Storage has such great deals! would recommend checking this place out.
Francis is very helpful and professional, makes it easy.
Antoine was awesome and everything went smooth on the move in. Fast quick service done with a smile.
I feel very confident storing my belongings at this public storage facility! Marki was so helpful in answering all of my questions and her friendly personality put me at ease! I'm thankful for her help and assistance!
Marki the manager was such a great help! She answered all our questions and was very courteous to us! Very professional and to the point!
The onsite manager Marki was truly helpful during my stressful move. I'd recommend this public storage to any one of my friends or family!
Jen did a great job showing me a different unit from what I had originally reserved. Turned out to be better in every way for me. Jen really took the time to take care of my needs and ultimately me.
It was my first time getting a storage and the staff and especially the onsite manager Marky is really helpful and and professional. She helped me out on what size unit I may need and goes beyond her duties to assist me on what I needed. I was planning to move out after a month or two, to a much cheaper location but her and her staff's helpfulness and friendliness kept me from doing that. The only thing that i didn't like was a new policy at the time was they required you to buy or have a heavy duty padlock, and I had to dish out about twenty-something dollars for the lock. But it was well worth it after experiencing the service from Marky and her staff. The place is very clean and well kept and well lit. I'd recommend this establishment if you plan on getting a storage unit. I live far from this place but the courteousness and service they provide here is second to none.
Marki the manager is an amazing young woman and went out of her way to accommodate us. She really went above and beyond her call of duty. I will use that particular public storage location whenever I need storage and will refer that location to friends and family as well. Thanks public storage for being so accommodating!