Public Storage Self-Storage Units at 2361 W Commonwealth Ave, Fullerton, CA

In the last two visits to my storage unit, Katherine was at the front desk. She is a great addition to your staff. She is always kind, professional, and helpful. Yay! Thank you Katherine!

Katherine was such a great help even coming to ask questions and help with my account renting at a different property she helped him with same kindness I know she gives her own customers regularly .she is great at her job . I appreciate help.

Great place! Kathy is super kind and helpful. I recommend it to everyone!

What a pleasure I had working with Katherine to get my storage unit. From the time I walked in her bubbly personality and greeting made me feel like I had known her for years. She made it very easy to get my unit, has a lot of product knowledge and knows what she's doing! Public storage Fullerton is by far the best experience I've ever had getting a storage unit.

Katherine was very pleasant and helpful. Need more people like her working with the public. Can't thank her enough 😊

Hands down the best storage place I’ve had for a long time now. I’ve been at this facility for 4 yrs. It’s always clean and the staff is fantastic. Thank you Katherine for always being so helpful.

Kat was very helpful and patient w/our storage situation. We presented our problem to her, and she basically problem solved and gave us a solution! Thanks again!

DO NOT RENT HERE. My storage unit was broken into and many very expensive items where stolen. Some very sentimental and priceless items are now gone and lost forever leaving me very upset and disappointed. The lock was cut with bolt cutters, all things were sifted through and many expensive items were stolen. I only rented here for 6 short weeks. I have rented other places for years in past and NEVER had this problem. There are no cameras in the interior corridors so nothing was caught on camera. There is a VERY heavy homeless population that rent (and possibly live) here as well. I did not know this when I first rented. When I noticed it, we spoke with the staff on site and was assured that it was not an issue and our items were safe. This was not the case as when I returned the next time, our unit had been broken into. Although the staff on site was sympathetic when informed of the break in, they have not done anything to rectify or make the situation any better. There has been no follow up from their end, and to be honest, when informed of the break in, they did not seem very surprised, making me think this happens at this location. Although I completely understand that all renters sign a waiver that states Public Storage is not responsible for all damage/theft/flood etc., I would think that management would do something a sign of good will to help soften the blow of losing so many irreplaceable items and the enormous headache of now having to deal with hours/months of insurance claims. I spoke with the offsite manager on the phone and was not offered any refund for the 6 weeks rent I paid here. I was just told that they would pass my request along. I wish I had known to NOT ever rent here before and will never rent from "Public Storage" ever again.

I recently had the pleasure of working with Arnie at Public Storage, and I can't say enough good things about the experience. From the moment I walked in, Arnie provided exceptional service that was both professional and friendly. He took the time to thoroughly answer all of my questions and truly understood my concerns. Arnie's attentive and understanding nature made the entire process smooth and efficient. If you're looking for a storage solution with outstanding customer service, I highly recommend visiting Arnie at Public Storage!

The Manager Katherine is very nice and extremely helpful. She is wonderful at customer service and keeps the facility very clean. She keeps a watchful eye and is quick to assist. Thanks Katherine 👍🏻

Katherine helped me out on the process from A to Z perfectly! Not just the rent process but also warm welcoming that I felt super comfortable! Thank u Kath 🙏

Katherine, the manager was AMAZING to work with! I knew before I had moved out of state that something was jamming my door from opening. When Katherine took over as manager, she walked me through what she was going to do and got it fixed quickly! Very impressed!

Katherine was very helpful ! Eyes very pretty Thank you for eveything

Katherine was a such a great help . She is always with nice smile . Always makes customers feeling good . I appreciate her very much . I would recommend her any help ,questions she is always the person to go to !

Great service, manager was great and very friendly, good price and very clean. Move your stuff here!

Katherine & Tristan are super awesome!!

Katherine and Tristan they are awesome. Thank you both !

Katherine was an all star !

Katherine was so helpful! , she helped me with my storage needs . I really appreciate all her help !!

Katherine Kind helpful and hard-working woman I've ever met. She's a great asset to that company . Never, have I ever had that kind of service and help from anyone. At any storage she makes me feel like my property is a 100% safe

Katherine was amazing. She gave me all the info I needed about size, checked her location's price against other Public Storages in the area, and was patient and thorough with everything from move-in fees to a walk-thru of the unit. She really made renting my new storage unit easy as pie. Give her a raise.

Katherine at the front desk was extremely friendly and had great customer service.

Katherine is kind thank you very much

Great service great location great people Catherine was very helpful and great personality

Super helpful the Angelina made everything so easy and simple, took so much stress off the process. So glad to have work with her

ƧЄƆƲЯƖƬƳ ƖƧИƬ ƬѲƤ ѲҒ ƬĦЄ ˩ƖИЄ, иσ ιиƨι∂ɛ/αc ʋиιтƨ but cool & convienant app to use to manage opening/closing gate so that makes up for it all ツ ✓✓

Katherine, is a very special young lady to do business at public storage. Very helpful, nice and no her job.

The facility definitely feels dated. There’s no ventilation in the building units and gets really hot and stuffy after about 20 minutes of moving boxes. On the plus side though the facility is clean and Katherine, the new property manager, was a huge help! I wasn’t sure which unit I needed at the time and she gave me a tour and helped me decided based off my situation. She was very insightful and friendly!

katherine very pleasant very knowledgeable helped me with storage needs and decision making

Katherine was a tremendous help. Great service and was very friendly.

A very simple word, if you have any issues just speak with Katherine. Issues are gone! Very professional, perfect customer service. Totally thank you for helping me out. Remon Jupiter Cleaning Services

Katherine

👌

The customer service I received was top-notch. Every interaction with Randy was met with a friendly, helpful, and knowledgeable representative who went above and beyond to assist me.

Angelina Thank you again for answering my questions. You are such a big help

Casimiro kind and nice!

Had a great experience with Angelina at Public Storage. Super helpful and made everything easy for me. Big thanks to her!

Angelina Delvalle is Awesome since day 1 she has been very helpful and I appreciate her assistance she is adamant about people and is a pillar at public storage this Girl needs a Raise.

Wonderful experience here at the Fullerton location. I was promptly greeted by one of the best team members, Angelina. She provided me the details of how renting a storage unit works. Very thorough with how fees are assessed and when your monthly charges begin. Explained that this is a month to month option and provided a walk through to assure the door, light and locks were fully functioning. Wonderful experience and I highly recommend this location to everyone.

Thank you angelina for making the Rental process so easy.

A very good place safe environment Angelina was a very good staff very kind very respectful very helpful very polite 👍😌

I visited this property, and Angelina was very kind and professional. She tried to help me very well and let me take a right unit for my personal belongings. Thank you very much, Angelina ~♡

Angelina was of great help to us when we moved in our things at Public Storage in Fullerton, CA. She went above and beyond our expectations.

Thank you Randy for helping me with the Public Storage app. Appreciate it.

Randy, thank you for all of your help on the storage unit appreciate it…. Thank you Randy for helping me with the Public Storage app.

Thank you Randy

Thank you Randy for everything.

Thank you Randy for everything!