Public Storage Self-Storage Units at 999 E Lambert Road, La Habra, CA

Update: Raised the rent TWICE for $65 each in the first year. They have doubled the cost of my rental in less than 12 months. Scam artists. Raised rent by 25% in the first 2 months. Do not fall for their bait and switch tactics. They will run promotions and offer a good price then raise the rent 25% twice per year until you're right at the normal insanely high price. The Better your starting rate is the more aggressively they raise it. Better off selling your stuff or making room in the garage than paying them thousands a year.

We have rented space from here for several years. James called one afternoon to inform us that we had not engaged the latch when we locked our unit. Thankfully, his alertness in checking units during a regular walk-through saved us any loss. He could not have been more helpful. As we've been loyal customers for years with a couple of units, he was kind enough on our behalf to arrange for a reduction in our rates based on our long customer loyalty. In these awful inflationary times everyone has been going through the past 4 years, this was most appreciated.

James is amazing and he helped me a lot, Highly recommend!! Best customer service I have ever had!!

Thank you Martin, for dealing with my mother and helped her with her 1/2 English, he did an outstanding service, very helpful

Huge! There are plenty of different sizes of storage from small to large available to rent. Very secure!

I went to the warehouse and received help from the employees. They were very professional and respectful. They worked hard to help me. I want to thank Skylee, especially he is wonderful.🌹🌹🌹

Alexis is very helpful and on point, if you need help with something, she is the one to guide you on what needs to be done.

I wanted to take a moment and say how much i appreciate this location. I own a small business and we only needed the unit for a month but decided to extend our stay because of the cleanliness of the property and the excellent staff we encountered. James, trace and Angelica go out of their way to make you feel like a guest and not a customer.

Thank you for the service Angelina and Alexis you have been such a great help

Be careful with this place they will vacate your unit without telling you. The rent goes up over $100.00 per year.

James is very helpful and informative. Appreciate his patience

Easy online reservation and rental, provide locks if you don't have, easy access from online app, easy in and out

At first, I was a little dubious of their personal service due to the heat I guess and a bad rep. But the next day I came back and Alexa turned all that around. If Alexa stays with Public Storage, she’s going to become the district manager very quickly and she could move up the corporate ladder as well. Any corporation would be lucky to have her! Regarding the spaces, they are clean and neat and high and metal clad and very very secure . Driveuo access is also excellent. I’m going to have no trouble bringing my 40 foot semi truck into the backspace to load it up. Not to storage units can claim that. U-Haul can’t. Smart Stop can’t Public Storage has been great to the military excellent Veterans and as far as I’m concerned, they are my storage for life. However, I don’t plan on keeping Storage for life that would be wrong!

Jason was very helpful in assisting us with a storage space. He explained everything very clearly. We were extremely happy with our experience! Great location!

Jason was extremely patient and very helpful. Customer service was 5 star

Wonderful clean , this location is very convenient.

James was nice and professional!!

Alexis and Melissa were a lot of help today.

FANTASTIC service, friendly, helpful, and gave accurate and honest advice from Bryson. He was extremely helpful in estimating the size unit that I needed, and worked hard to find me a good deal. I really appreciate the service I received. Unit was already prepared with lock and relevant literature. Unit was well lit and very clean in a controlled environment. Also, there are MANY self-storage facilities in the La Habra area, and I looked at three different storage places. This place was the cleanest, neatest, had the best climate inside (Important if you have antiques and electronics like I do), and best help. The entire area is kept EXTREMELY clean too. They also have a great program if you are military - they won’t throw your storage out if your payments cease! GREAT CORPORATE ETHICS! Cheers! Update: Manager is fantastic! Moved out and cleaned both units and the next day it was notices and documented to stop billing!

James was super helpful with assisting me with the storage! 5 stars will rent again!

Front desk assistant were very helpful today & provided me with assistance, a guy & a girl didn’t get names but whoever was working today was very helpful & kind good vibes Ty again highly recommend em!

James is very helpful and knowledgeable.

Angelina was a great help and really helped me out a lot! Great job Angelina!

Melissa was great she help me in the needs of my questions! Melissa also took the time to show me different storages 5x10 and 10x10! Thank you again Melissa i appreciated the help! Best prices in La Habra

This is the #1 storage place in the la habra, CA and the prices are unbeatable. The customer service is the greatest Jason with your help makes the storage place to be #1. Thanks again Jason.

Jason helped me out, was awsome. Nice clean facility👍🏼

Jason was so helpful and very informative. He was very pleasant to talk to and felt very comfortable

Simple No lo recomiendo personas siempre están buscando la forma de no atenderte Súper Caro cada ratito están subiendo y no te avisa siempre tiene su buena escusa lo peor busca en otro lugar

Was forced to pay before my 30 days that was supposed to be 1$. Now they don't want to return my $. They had locked me out

I had an amazing experience today with Danny. I had a recent change on my monthly payments and he helped me in less then 5 min. Thank you Danny.

Thank you so much jason your are the awesome . You are the one

So far, ive had nothing but a good experience with this location. Not like other places where they seem to have a problem with people loitering. I love that i have remote access to the gates and not have to get out of my vehicle to open the gates.

Having some problems with Elevator looks like they block 🚫 sometimes. This is early in the morning no staff available 6 to 9. Hope you guys make adjustments. For now I'll take my stuff for another drive. Thanks ✌️

Danny was super helpful, friendly, and informative.

The manager is amazing. Can’t say enough about the man. Super helpful and attentive. The hours are the problem with this particular location.

Katherine did great helped me with promotion and showing the space outside with shade. Very good and polite I recommend.

Katherine was very nice & excellent and very polite helped me with a great promotion ! She’s the best recommend this storage ask for Katherine !

This entire area has a collection of storage facilities. We stumbled upon this location and was met by Andrew. He showed us around and when we wanted to see other units, he happily showed us around. His straight to the point relaying of the information allowed us to swiftly make this our location. Rates were far better than others and the application proceeded which we did in our car was a a breeze. The facility and office are cleaned and well maintained also. Dont go elsewhere. Come here.

Joey was super helpful from the moment I walked into Public Storage. He showed me the unit I was renting to make sure it was going to meet my needs, helped me set up an account on the app and explained everything in detail to me. Thank you Joey!

We stored our stuff here for over two years in a climate controlled 10x15 unit. During that time, we went from paying $285/month to $389/month. The same unit today is advertised for $233/month online. Would give this place 5 stars other than the highway robbery. Lots of units, clean, well-maintained, and I like the keyless entry system. Friendly staff. But a 35% increase in cost seems like a money grab from long term storage folks. When I scheduled a move-out, they offered me a discount on storage for 6 months. My coupon was about $35 which tells me... their profit margins are well-padded. Sure it's a month to month contract and you elect into it, but some things are just not right, like hiking the price over $100 more for the same storage space, because you know they're long term storage and it would be troublesome for them to move elsewhere. If you're planning on doing long-term storage here, plan for at least a 35% rate hike.

Help me a lot. Excellent service.

Alexis and Danny super nice and helpful

Joey and Andrew were amazing!

The property was clean and James was very knowledgeable. James was pulling weeds and thought that was above and beyond. Thanks for the great experience.

Alicia Very helpful and friendly great service.

Trying to empty out my unit and as I get my first item out and the closes behind me then locks me out with my locker wide open inside and the keypad says closed. What if I had a kid that got left inside or set down my car keys and have to Uber home with my car open and couldn’t open the door to get my things and being a paying costumer can’t access at anytime like the outside units and no workers are ever there to help you with anything. I’m stuck waiting till 930 the next day like I don’t have a job or another day to just waste because I can’t at least close my storage door. Like why am I not told when signing up that I can only access my unit that I am paying for only during store hours.

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Spoke to Alexis, Matt and Angelina earlier today. They were very helpful in solving the problem that I had with my account. All three were very nice and very courteous and were very patient with me and it was a rather pleasant experience with getting my bill paid and taken care of. It helps that this location was very helpful because I also work near this location and it's very convenient for me to stop in here and make a bill payment than what it is for me to try to get to my home location.

Catherine help me out so much she went above and beyond to take care of my past due balance. Very professional, and a person who’s quick to responding back to me. Thanks Catherine.

I hate the time change I've had this storage for almost 3 years now and the hours suck now since covid... I can never make it before they close on weekdays. Go back to the original times. Other locations close at 9pm for storage access. Thinking about canceling and moving elsewhere.

Thank you Randy for helping me make reservation at LH LOCATION.

Clean, well organized.

James in the office was very helpful and patient with my first time on explaining the whole process and very helpful on offering me the kind of storage space I needed. Thanks again

Ever since the hours changed from 9:00pm to 6:00pm during COVID, I have been very upset since I work full time & takes me over an hour to get back in the area. It is literally impossible for me to arrive before 6:00pm during weekdays. Just based on the new hours alone, I was prepping to find a different location that meets my requirements (cleanliness, climate control & later than 6:00!) Recently, I had got off work early & decided to go by my unit since I urgently needed some things after a long vacation. When I arrived, everything was locked almost half hour early. I was about to get very upset (especially after cut hours & I was actually able to get there in plenty of time). In the office, Kathrine immediately put me at ease. She was ready to help with a welcoming smile. If she is not a manager already, she definitely should be! She was helpful & kind, knew what she was doing. She answered my questions about my rates, etc. She was also great with another customer I saw her help w/ their issue before helping me. Wanted to show my appreciation of her kindness by leaving a good review. Thank you Kathrine!

Very Friendly , Great Customer Service . I recommend to his Storage . In La Habra Bruce, Demonstrated professional and great Since of Humor. Thank you

They had a robbery on Sep 10 2022. But we weren’t informed at all until we went there to keep some thing else . Worst.

SO glad I choose this P.S. and not the Uhaul down the street (VERY rude service overthere) Denise was extremely kind, helpful and thorough. The place is well kept and secure. It was an absolute pleasurable experience all the through. I HIGHLY recommend this facility if you are looking for something in La Habra. Don't forget to reserve online to get better rates!! Updating 2022: Still have a rental unit there and wanted to express my sincere thank you to Katherine who provides AMAZING customer service over there. It is so refreshing to receive great service nowadays! Thank you Katherine!

Muy excelente servicio y muy amables la muchacha que me atendió muy profesional la verdad es un lugar muy limpió bonito muy organizado me encanta gracias Katherine 🤩🤩🤩🤩🤩

Catherine were very helpful

Katherine gave me her best storage service today with a smile and great attitude and some friendly comical banter that I so enjoy. She is the real deal and would love to help you through your storage needs and transitions. This property is a big one and there are lots of options to choose from if they aren't already taken. Scoop up a move-in special and have a plan as time can get away from you. Know that move-in specials change from minute-to-minute, it's a supply and demand world, jump in when the deal feels right. Katherine will happily walk you through it!!

Kathrine an James helped me today get a unit and they were very polite friendly and very helpful I feel very satisfied I would recommend ur storage facilities to friends.

We received an increase notice that our 10 x 20 was going up to $460/mo $150 higher than the previous rate and $90 higher than the published rate. How is that possible. Facility is great, company is horrible.

Nobody answers the phone here!

Overpriced, rising prices every so often. Had my unit for over 2 years and it went up $43 within those two years. The biggest price spike wash this year, by $23. Had it for a few months before my first price increase. Not worth any long investment unless you have something worth more than the money you spend a year. Also, just overall, never the best service.

I do not always write reviews but had to for sure this time. Katherine who works at Public Storage in La Habra was so helpful today. She went way Above and Beyond. She helped with clearing out storage for my sister whom I share storage with. Moving and lifting boxes in the heat is not easy, very uncomfortable, but she did not complain once.... She was patient and as sweet as can be! If I could give her 10 stars I would! And without her help it would have taken much longer. Thank you, Katherine! You were a Godsend!

Obtuvimos un excelente servicio de Melissa y Javier muy buenas personas.

You can access your storage space after the office closes, you also can't get out.

Wonderful facility & staff. I was having trouble finding a place to put my items but this place really takes the cake. The people there were super helpful & the lady up front Melissa was extremely patient as I had a LOT of questions. Five stars for me if definitely recommend.

James was great with helping us get our first storage place at Public Storage! He was eager to help and made everything easier for us. Thanks James!

James, the property manager is an awesome resource! This location had everything I could ask for- cleanliness, tech equppied, well lit rooms, and the staff went above and beyond when we were scrambling to find a location. 10/10 recommend to anyone looking! Cheers to James and staff for all the help!

Wonderful experience using this public storage location! James, the property manager was a class act as soon as we walked through the door. He was patient, informative and guided us through the entire process of figuring out which size we needed. The facilities are super tech equipped, clean, well maintained lighting, and rooms. 10/10 recommend this location to anyone looking for their new storage needs. Shoutout James and team for their wonderful work- will definitely be our first choice next time down the road! Cheers!

Worse customer service. I wish I never rented here from the beginning.

Not sure if there is cheaper places to go but this place fits the mold of safe and affordable storage. I recommend doing auto payment on your unit though.

Angelina, Alexis, Spaidy are truly an asset to your company… They are always friendly and so helpful!

I’ve had multiple storage units over the years and this location is my best experience ever. I made a reservation online and within minutes Melissa called me back. When I arrived she showed me the unit, explained everything and I was in and out of there in 20 minutes with my new unit! I highly recommend this place and ask for Melissa! She’s the bomb!!

Parked my semi in thelot after hours...bbq some brats and hung out until morning. No problems