Public Storage Self-Storage Units at 999 E Lambert Road, La Habra, CA

The property was clean and James was very knowledgeable. James was pulling weeds and thought that was above and beyond. Thanks for the great experience.

Alicia Very helpful and friendly great service.

Trying to empty out my unit and as I get my first item out and the closes behind me then locks me out with my locker wide open inside and the keypad says closed. What if I had a kid that got left inside or set down my car keys and have to Uber home with my car open and couldn’t open the door to get my things and being a paying costumer can’t access at anytime like the outside units and no workers are ever there to help you with anything. I’m stuck waiting till 930 the next day like I don’t have a job or another day to just waste because I can’t at least close my storage door. Like why am I not told when signing up that I can only access my unit that I am paying for only during store hours.

Great

😄

Spoke to Alexis, Matt and Angelina earlier today. They were very helpful in solving the problem that I had with my account. All three were very nice and very courteous and were very patient with me and it was a rather pleasant experience with getting my bill paid and taken care of. It helps that this location was very helpful because I also work near this location and it's very convenient for me to stop in here and make a bill payment than what it is for me to try to get to my home location.

Catherine help me out so much she went above and beyond to take care of my past due balance. Very professional, and a person who’s quick to responding back to me. Thanks Catherine.

I hate the time change I've had this storage for almost 3 years now and the hours suck now since covid... I can never make it before they close on weekdays. Go back to the original times. Other locations close at 9pm for storage access. Thinking about canceling and moving elsewhere.

Thank you Randy for helping me make reservation at LH LOCATION.

Clean, well organized.

Price goes up after you’re in. You’re forced to buy lock from them. You must pay $15 a month for “insurance”. 3 stars for being clean.

James in the office was very helpful and patient with my first time on explaining the whole process and very helpful on offering me the kind of storage space I needed. Thanks again

Ever since the hours changed from 9:00pm to 6:00pm during COVID, I have been very upset since I work full time & takes me over an hour to get back in the area. It is literally impossible for me to arrive before 6:00pm during weekdays. Just based on the new hours alone, I was prepping to find a different location that meets my requirements (cleanliness, climate control & later than 6:00!) Recently, I had got off work early & decided to go by my unit since I urgently needed some things after a long vacation. When I arrived, everything was locked almost half hour early. I was about to get very upset (especially after cut hours & I was actually able to get there in plenty of time). In the office, Kathrine immediately put me at ease. She was ready to help with a welcoming smile. If she is not a manager already, she definitely should be! She was helpful & kind, knew what she was doing. She answered my questions about my rates, etc. She was also great with another customer I saw her help w/ their issue before helping me. Wanted to show my appreciation of her kindness by leaving a good review. Thank you Kathrine!

Very Friendly , Great Customer Service . I recommend to his Storage . In La Habra Bruce, Demonstrated professional and great Since of Humor. Thank you

They had a robbery on Sep 10 2022. But we weren’t informed at all until we went there to keep some thing else . Worst.

SO glad I choose this P.S. and not the Uhaul down the street (VERY rude service overthere) Denise was extremely kind, helpful and thorough. The place is well kept and secure. It was an absolute pleasurable experience all the through. I HIGHLY recommend this facility if you are looking for something in La Habra. Don't forget to reserve online to get better rates!! Updating 2022: Still have a rental unit there and wanted to express my sincere thank you to Katherine who provides AMAZING customer service over there. It is so refreshing to receive great service nowadays! Thank you Katherine!

Muy excelente servicio y muy amables la muchacha que me atendió muy profesional la verdad es un lugar muy limpió bonito muy organizado me encanta gracias Katherine 🤩🤩🤩🤩🤩

Catherine were very helpful

Katherine gave me her best storage service today with a smile and great attitude and some friendly comical banter that I so enjoy. She is the real deal and would love to help you through your storage needs and transitions. This property is a big one and there are lots of options to choose from if they aren't already taken. Scoop up a move-in special and have a plan as time can get away from you. Know that move-in specials change from minute-to-minute, it's a supply and demand world, jump in when the deal feels right. Katherine will happily walk you through it!!

Kathrine an James helped me today get a unit and they were very polite friendly and very helpful I feel very satisfied I would recommend ur storage facilities to friends.

We received an increase notice that our 10 x 20 was going up to $460/mo $150 higher than the previous rate and $90 higher than the published rate. How is that possible. Facility is great, company is horrible.

Nobody answers the phone here!

Overpriced, rising prices every so often. Had my unit for over 2 years and it went up $43 within those two years. The biggest price spike wash this year, by $23. Had it for a few months before my first price increase. Not worth any long investment unless you have something worth more than the money you spend a year. Also, just overall, never the best service.

I do not always write reviews but had to for sure this time. Katherine who works at Public Storage in La Habra was so helpful today. She went way Above and Beyond. She helped with clearing out storage for my sister whom I share storage with. Moving and lifting boxes in the heat is not easy, very uncomfortable, but she did not complain once.... She was patient and as sweet as can be! If I could give her 10 stars I would! And without her help it would have taken much longer. Thank you, Katherine! You were a Godsend!

Obtuvimos un excelente servicio de Melissa y Javier muy buenas personas.

You can access your storage space after the office closes, you also can't get out.

I came in a few days ago and Melissa was super helpful in showing me spaces. The property was extremely clean and Melissa was very knowledgable and seemed to have a very positive and genuine attitude. As soon as I am finished sorting through my garage, I will be back!

Wonderful facility & staff. I was having trouble finding a place to put my items but this place really takes the cake. The people there were super helpful & the lady up front Melissa was extremely patient as I had a LOT of questions. Five stars for me if definitely recommend.

James was great with helping us get our first storage place at Public Storage! He was eager to help and made everything easier for us. Thanks James!

Wonderful experience using this public storage location! James, the property manager was a class act as soon as we walked through the door. He was patient, informative and guided us through the entire process of figuring out which size we needed. The facilities are super tech equipped, clean, well maintained lighting, and rooms. 10/10 recommend this location to anyone looking for their new storage needs. Shoutout James and team for their wonderful work- will definitely be our first choice next time down the road! Cheers!

James, the property manager is an awesome resource! This location had everything I could ask for- cleanliness, tech equppied, well lit rooms, and the staff went above and beyond when we were scrambling to find a location. 10/10 recommend to anyone looking! Cheers to James and staff for all the help!

Worse customer service. I wish I never rented here from the beginning.

Not sure if there is cheaper places to go but this place fits the mold of safe and affordable storage. I recommend doing auto payment on your unit though.

Angelina, Alexis, Spaidy are truly an asset to your company… They are always friendly and so helpful!

I’ve had multiple storage units over the years and this location is my best experience ever. I made a reservation online and within minutes Melissa called me back. When I arrived she showed me the unit, explained everything and I was in and out of there in 20 minutes with my new unit! I highly recommend this place and ask for Melissa! She’s the bomb!!

Parked my semi in thelot after hours...bbq some brats and hung out until morning. No problems

I’ve had my unit for about six months and it’s been very easy peasy, no problems. Friendly staff. Thanks Alexis

Angelina and Alexis where extremely helpful in turning in my storage unit. Quick and easy, will definitely use this location next time I’m in need of a storage unit.

Friendly staff. Clean storage area. Public restroom was filthy dirty the 3 time I came in the morning. Trash over flowing, no toilet paper. Not sure who cleans it. But it should be Cleaned at least twice a day.

Absolutely these people are evil. I call and call but no answer leave a message asking them to call me at a certain time which is completely ignored. Been dealing with this since covid first started. My emergency contact says call desiree there will pick and won't for either. Drove there but can't see anyone because its closed. Paid everything off and still couldn't get in. They change gate hours to my working hours.... so without being able to talk or email them... they sold my unit with my dead mothers ashes inside. You people are evil. Theres a special place in hell for you desiree.

Ash was so Helpful he went above and beyond in helping i Give him 20 stars and will recommend this Pyblic Storage to family and friends 😊

Darius was super helpful! So informative and kind!

Great east and simple. Friendly staff

Awesome service from the manager, James! I have had two units at this location and would highly recommend! Two thumbs up.

The maintenance has diminished throughout the pandemic which is ironic because most other businesses have ramped up on cleaning procedures, but this place has been neglected. Aside from that my biggest issue is operating hours. They used to close at 9p but changed to 5/6p in 2020 and haven't changed them back. I chose this location specifically for the hours. The rent continues to go up and up and I'm getting less and less for my money.

Matt was great ! He help me get my first storage space thank you so much !

Alexis was excellent! Extremely polite, kind and courteous. Her customer service went beyond my expectations. Thank you once again Alexis. Will most definitely recommend this location.

Darius was wonderful! He was helpful and informative. He went above and beyond to make sure I got the best unit for my needs. You’ll be in great hands.

Outstanding service

This is my first time to rent a storage. Brandon have an excellent service for me! He answered lots questions with patient. Very appreciate! And very recommend for everyone who need to rent a storage. Very nice!!!

Brandon was awesome! Appreciate his service. If you need help and have lots of questions he’ll be patience and walk you through the process! Thanks Brandon and Desiree!

Very helpful great customer service will send anyone to their location A++++++

Had the easiest time ever getting set up. Darius did a great job!

Darius did a good job explaining everything..

Wonderful Service and Great Customer Service!! Great Experience!

Darius was awesome!

Darius helped me out and did a fantastic job!

Darius helped us out, great guy!

Excellent property! James is awesome and got me the perfect storage unit for my stuff. He explained everything thoroughly and made the process easier than I thought.

Angela was very professional and knowlegable her customer service was fantastic!!! She made the experience much easier than I anticipated

Everybody was great here, very clean inside and out and friendly staff and customers.

Rip off. People there sre no help.

Great service. Came in and James answered all my questions and concerns. Unit was perfect. Awesome service with great units.

Horrible service manager has mo regards for importance

This is my first time renting at this location. Big shout out to James for making this experience easy and pleasant! Your professionalism and thorough explanation of how this worked was greatly appreciated. I found this facility to be clean and it was quite easy to maneuver to the storage unit.

Really good facility and good customer service. Special shout out to Alexis! She was able to assist me everything I needed! Excellent associate!

Alexis was very helpful with my unit rental. She was accomodating and made me feel like a valued customer.

Do Not Use!!!! The elevators locked at exactly 5pm and would not allow us to complete our move. The guy at the front desk literally said "sorry, nothing I can do" and got in his car and left. Signs say open until 6pm. Furthermore, the gates to LEAVE the facility locked us in (me and 9 others trying to complete their move). We called customer service and got nowhere. We actually called the police to help us get out and to secure our belongings in unlocked storage lockers. Nothing was resolved and me and 9 others trying to secure their belongings did not have any access to our lockers due to the elevators being locked at exactly 5pm. We had to come back at opening the next morning to secure our lockers. So many other choices with storage. This is one of the most awful experiences I've ever had with a business or service.

Be aware of the hidden fees! My storage was supposed to be $53 per month. I reserved it online. Got to the storage place and was informed that I had to purchase their mandatory insurance for $15 per month. Also had to purchase their lock mandatoryly for $19. Don't know if that was stated online or not about the lock but having to purchase that insurance is not stated online. And it's an added $15 per month to the storage bill. Hidden fees. Online does not state that I haaaad to purchase their insurance. I was out of $113 for a 5x5 storage unit. Annnnd then had to pay $15 today 3/1/21 prorated because all storage payments are due on the 1st of the month. I rented my storage towards the end of February. Answer "Because everyone's payment is due on the first of the month". So beware if you rent anytime after the first of the month you will have to pay a prorated fee on the first of the next month. Just please beware of the mandatory Hidden fees. Geez this business is greedy and stating that their insurance is mandatory to purchase should've been online and it's not stated on there. Too good to be true online deal is what I thought that I had. Instead of $53 per month it's $68 per month. The customer service guy even confirmed that it's not listed about the insurance online.

The customer service is great . Miguel is very helpful and knew all the the answers to my questions . Location is great as well

My experience was really awesome!!! I loved storing my stuff here... customer service is really great! Roman really helped me out so much

Hello google...negative star option needed... I rented a 10 X 15 unit here....I have had many storage units prior going back to the 1980s. This is the first time ever that I had a storage unit Without a flipping Light inside. WTH PUBLIC STORAGE?? NOT an electric outlet for a light either...flipping Dangerous!! Then there's the part where if you enter the gate piggy back with the vehicle in front of you....your code will not work open the gate when you go to leave.....??? You get a massage "Please see manager" and the manager / office hours are ten AM to seven PM...So often you get the see manager message at the gate and the office is not open...On New Years day I had to call La Habra Police to come let me out. Why do you need to enter a code at the gate to exit anyway?? Is that even legal?? Then there's a bathroom on site for customers PER CALIFORNIA LAW.. And it's locked so no one can use it 80% if the time. This is one of those places rated "AVOID AT ALL COST

Very nice facility Lynne helped my girlfriend and I find the right size storage for our belongings she's very sweet and helpful. I definitely would recommend this place.

Pretty good! Nothing over the top I’d say but it’s a nice facility. I’ve been storing here for 3 and a half years and I’ve never had any issues, my stuff feels secure, and I always have pleasant encounters with the people in the office. During the week, I see workers milling about and checking up on things so that’s nice too

Nice and clean property.... employees are very friendly, especially the new property manager James

Filthy. Saw spiders and roaches scurrying into rental units as I walk by. Have not swept or cleaned in at least 2 months. I know this because that fingernail has been outside my unit for just as long and it's not mine. The other photo is a smashed roach outside another unit. Disgusting.

Clean property. New manager James is friendly

Clean place like it .

Estoy pagando por 2 años mes tras mes me atrasó el mes de noviembre de este año y me niegan la entrada al storage y voy y pago y me cobran 200 dólares 100 por mes cuando son 70 por mes no es justo después de 2 años de estar con ellos

Best customer service i have ever received. Lynn and Roman made my day yeaterday. Both employees were very knowledgeable and professional. Im glade we rented at this location.

I recently called in to Public Storage to get information and offers on their facilities rental storage spaces, and their employee Misael was very helpful and informative. Misael Thank You for your help and will be stopping by soon to store away my holiday decorations.

Alexis was awesome and very helpful excellent service.

I’ve been renting at this location for about two years now and I figured it’s finally time to write a review after the nice experience I had with one of the employees. I ran into Alexis while she was cleaning near my storage unit and I had a few questions and she was super kind and friendly while answering everything I needed to know. Always appreciate the friendly staff here. Thank you.

Great customer service! Alexis and Susan were great help with my first move in. I highly recommend this public storage location!

updated. on the website it says Lock in this rate but they increase your rate. Mine went up from 168 to 184. It is still relatively affordable.

Allright so the sites that I went to was bs but the fellas working the counter totally helped me with a proper switch and gave me no issues. These guys, Bryson and Mike, are super helpful and on top of things. Willing to help the best the can. Thanks guys. Wouldve dropped a 5 * except for the price increase from $260 to $175 + $351

Thank you to the young man that helped us today Bryson. We couldn't remember your name I hope this is right.

It's ok. So far to drive for a deal.

everything was easy

Great customer services Everything is kept clean

Alexis and Lynn. Very helpful and generous ladies. Got me set up and helped out quick.

Very easy to understand very clean storage facility very friendly staff I recommend this place !! Best one I have had and I have had three or four in my life and this one is the best one yet ! Kelly Murphy

Paul & Tony big help! Very attentive and very good service!

Great service. The staff is really on-the-ball. The facility is clean and temperature controlled. Saundra on the staff often went the extra mile to help out.

Sandra was a great help! I had a great experience with this storage facility and the help from Sandra was incredible. I would definitely rent from this place again just based off the customer service.

Saundra was great and the unit is perfect for what I need.

Had a great experience with Lynne at 99 Lumber Rd. Was very respectful kind and fast service great customer service will definitely recommend this please thanks to her

Alexis and Lynne are super nice and very patient. Go find them if you need storage!!

Monica was great! Amazing customer service! She explained all the details and I really appreciated all the safety measures this store took to ensure safety for both the customers and staff.

Excelente lugar para almacenar ar lo que no te cabe en casa.

They have no restrooms to use they force you to pee outside shame on them no restrooms to use

The location is great - easy in and easy out. The staff (especially Paul) did a great job getting me set up - very friendly and professional. I highly recommend this location in every way.

Awesome service Wendy was amazing. I highly recommend. Awesome experience and very helpful

Wendy beside English she speak Spanish, she is profesional, and she gave excellent service. Thank you.

Excellent experience. Susan the manager was a pleasure to deal with. Very informative and made the process very clear and simple. 👍

Monica made my check in experience very quick. She was very polite and did an awesome job. If I was her boss I'd give her a raise which is well deserved.

My boyfriend and I were in the market of renting a storage unit just so we can have more room in our apartment. We walked into this La Habra Public Storage unit and was greeted by Monica. Monica had amazing customer service skills and went over all the details of renting a unit. She also answered all our questions and concerns phenomenally. Monica went above and beyond and took us to physically see the unit, since we were mainy concerned with the size. Taking us to the unit she followed social distancing guidelines so not only she can stay safe but we would remain safe. We were blown away from the security, health, and safety measures Monica and the Public Storage location implemented. I highly recommend this location for anyone needing to make more space in their home.

So far so good. I obtained my storage last Friday (6/6/20) and was able to put all my things in over the weekend. The location is convenient to me and the cost was the most competitive. Susan was a delight to work with as she assisted me thru the entire process. Highly recommend.

Susan war fantastisch!

Susan was amazing and i love the service they give me ....

Sandra was super nice. Staff is friendly and storage space is easy to transfer all of our stuff.

Excellent, courteous and friendly services. Provided by saundra

Sandra was super helpful in our home relocation from Seattle. Her follow up and attention to detail and customer care are exceptional.

Monica was such a tremendous help. She listened to my needs and got me the right size space. She made my experience easy and fast. I hope she’s there every time I need help from Public Storage!! Thank you Monica!

This location is very clean. They are doing a great job following social distancing and has a good set up in the office. Thank you Susan for all your help!

Great service and very clean place. Susan has been very helpful and the rest of the team.

Incredibly lazy staff, it’s very hard to put into words. There are several other options for public storage in the area, I would look elsewhere. FYI there is no bathroom onsite and the gate is still broken after several months. Also do not expect to use the carts during Covid, this public storage unlike other storage units don’t allow for carts.

Susan was very helpful getting me a storage!

Thank you for the help susan. And for helping me find the right storage for me . You where very helpful.

Diamond was my customer rep and he was very nice and helpful I would recommend this place for anyone who is looking for storage

Diamond was so great and helpfull!!!

Lynne was nice and helped me acquire a storage unit at a last minute matter!

Susan was amazing. She showed us our unit, explained the in and out procedure, and wasn't afraid to interact with my younger son and his questions. Very happy with the facility layout and spaciousness of interior corridors. The place was very clean; no signs of vermin anywhere!

Monica was who helped us out today and she was super sweet and knowledgeable she knew every answer I had for her thank you for your time (:

Regina complete professional and very thorough with explanations and showing to first time user.Answered all questions and more ,made it very easy for me

Very friendly staff and great facilities. Monica helped us and we were in and out quickly and got all we needed.

Monica at public was very nice, helpful, & polite.

Patricia was wonderful! She showed me the different sizes and helped the decide the best fit for my needs. I reserved the space and moved in the same day! Would highly Patricia and this location :) Thank you!

Great service! Susan was very helpful in finding which unit worked best for me.

Easy to rent, great service. Susan was especially helpful, 6/5 stars

So happy with my experience with this Public Storage. Monica helped me yesterday and was very informative and helped me find the best unit for my needs. Thank you for the excellent customer service, Monica. This location is clean, they offer flat beds to help you move your things, and the elevators work great! I recommend this location.

Clean premises and courteous staff.

The employee Susan helped me out and had good service and very friendly and explain the policy and how to rent a storage.

Denise was very nice and helpful made my first time visit way easier. Positive attitude felt so comfortable (:

Great service! Regina was great and the prices were very reasonable! Not to mention the site is well kept

Susan and Denise have been very helpful and answered all my questions. The location is very clean. Would recommend the location for great prices and friendly service. Thank you

My wife and I were looking for a storage place so we shopped around and not only found the best deal here, but Susan was super helpful with helping us choose the perfect size. The place is very clean, secure, and the staff is customer friendly. We Will definitely recommend this place for any of my friends. Our family

Monica was extremely nice.

Patricia did a great job! Excellent customer service 👏🏽

Susan are very welcoming and available to help you and give you the necessary information

Keep jacking up the price..the price I'm paying now double than last year..grrr!!

Super nice place! Monica was super helpful would use and recommend again to anyone

Lynne was totally awesome professional. Courteous. Very intelligent

Denise was very kind and helpful! She is an asset to your company.

Susan was so great got us everything we needed

Shout out to Wendy for her EXCELLENT service! They treated me really well.

Thank you Monica, in this time of need you made this a easier experience, great full !!!

Denise and Susan were #amazing #5stars

Super friendly made everything very fast and easy to access.!

I love that it is very secured, a very clean facility, the location is ideal, knowledgable and friendly staff! Susan, helped me on getting a storage space ideal for what i needed it for and for not a lot of money!

Susan was very helpful and made sure all of my questions were answered. The facility is well maintained and in a good location. I was disappointed to find that the online descriptions were not as clear as they could be. Make sure that you read carefully to determine not only if your unit is indoor/outdoor but if it is climate controlled. Insurance on your unit is required as well and that was not disclosed up front during the online registration/check in (maybe it is buried in the fine print). Essentially, you are left with the option of postponing your move in to look into your insurance options or going with the insurance they offer you. Lastly, they are transitioning to circle locks instead of traditional padlocks, so again it is another thing you are not expecting and will likely end up purchasing when you arrive to complete the check in process.

The location is very clean and well kept by everyone who works here. Susan was very courteous and helpful.

Probably the best price in town. Denise was awesome and really made my holidays :)

Monica is very knowledgeable about storages

Number one place to rent a storage including a great staff of Monica , Susan, and Denise.

This place is clean, well lit and very secure. The staff was wonderful and Regina was very friendly and really tried to help us with our needs.

Monica was very helpful. She took her time to give me a tour of the facility and to help me get started. She was very personable and friendly.

I came to public storage and La Habra and was helped by Monica she was probably one of the most informative and helpful customer service entrance I’ve encountered in a long time I really hope that more people take after Monica and see her great work ethic because she was a wonderful representative to deal with

Received excellent service from Regina, she went above and beyond to help me. Great costumer service. Friendly staff nice clean property.

Jeweliana made storing the easiest part of my moving process. Amazing customer service!

Wonderful costumer service, Julianna was a great help!!

Monica was outstanding!

Monica was very nice and helpful. She was just so full of good energy.

Denise was so wonderful and helpful! She helped me look at different sizes and decide on the best one for me! Thanks Denise!

In regards to the Public Storage located in 999 E. Lambert Rd La Habra, CA I had spoke to a great Customer Service Rep who was confirming my reservation that I just booked. Not being familiar with the area I was concern if this location had several items I needed before I finalize my reservation. I needed extended storage hours, and I needed close to my home. Since I was not familiar with the area I aksed Lynne who was the Storage customer service rep who was handling my reservation. She did her research and mentioned there was a closer location and even cheaper than my original price.

Very welcoming staff and Regina was really helpful with all my questions and concerns. She gave me the best possible deal!

Great, clean, and affordable storage options. Excellent customer service! Denise was very helpful explaining everything over the phone. Once on site, Mónica was superb in providing the details and showing us the options. She was exceptionally courteous and made it very easy to decide that this was the right place.

Grate service clear and secure area, friendly thanks Susan for you help i take finaly my storage👍👍👍

Monica was very knowledgeable and helpful. She helped me choose the right size storage for my needs, thanks Monica you well deserve 5 stars. I trust Public Storage for their well-known reputation.

Susan was great; super friendly and helpful as well as patient and clear with communication. She escorted me to two different sized spaces and answered all my questions. I felt really satisfied with my interaction with her and ultimately I'm happy I ended up choosing Public Storage for my storage needs. Thank you Susan and thank you Public Storage.

Very friendly and fast service. The place looks clean and very maintained.

Quick and easy. Daria was very helpful

Julianna, Monica , and Regina provided excellent customer service always smiling and willing to help with any questions I have. Thank you ladies! you guys are awesome!

My storage is satisfactory!

Regina did a great job in helping us set up a storage space. Very friendly and professional, with a minimum amount of time to complete the process.

Friendly, helpful service. Denise was very friendly and helpful. She even asked to see my photo ID when I used my Visa!! I wish all retailers did the same.

Lynne, is a very kind and detailed oriented sales representative. The efficacy of Lynne’s work ethic is phenomenal.

Had a wonderful experience with Monica at Public Storage in La Habra. While I was there, she was dealing with an irate customer who was cursing and yelling at her for something that wasn’t even within her control. Through the interaction she maintained a friendly demeanor and positive outlook. That same customer service continued through my experience. An absolutely exceptional experience by an employee who deserves recognition! Thank you so much!

Monica was helpful friendly and patience. I highly recommend this place.

Came to make a payment for my mother’s storage Julianna was very nice and courteous.

Susan, Denise, Daria, & Julianna were excellent assistants in achieving a storage at such economical value with superb customer service. The paper free facility is a warm welcome to the experience. I look forward to their storage services in the future. Thank you!

excellent customer service from Monica, thank you

Denice got a 5

Staff, specifically, Denise B., was very helpful, friendly, and well-versed in what her storage facility offers. Denise informed me of what options were available re: storage units, pricing, and hours of operation. This location is definitely where I would return for my storage needs. I would have rated this location as 4-stars because there is no coffee on-site, however, Regina and Monica said they would run to McD's to get me coffee! Great personal attention!!!

Wouldn't give me a dolly with id because it was "too close to closing time." Ten minutes is plenty fam. Lazy.

Susan was fabulous! So glad I came here ! So happy we came for a second storage and received excellent support from Denise and Monika ! Highly recommend !

This place Public Storage and the right representative Monica was very helpful and kind. If you store go to Monica.

Regina was very helpful, very nice explained everything very clearly. Great asset to the public storage team.

Susan was great help thank you

Monica was great. On Monday she sold me a great lock for my storage rental. She was very helpful and knowledgeable was able to answer all my questions.

Randy thanls for all your help.

I highly recommend this place. I received amazing service from Regina and Daira! They were very helpful!

Monica from Public Storage gave the absolute best customer service. Anyone who observers Monica's work ethic would agree that she is one of the best. The property is well maintained temperature controlled and obviously the staff is extremely helpful 10 out of 10 would highly recommend

Denise was friendly, showed me how to access the the unit I reserved, showed me another available unit and efficiently changed my reservation to the larger unit and made sure my access code worked . Thank you Denise.

Denise helped really quickly and to the point. Best service around.

Susan muy amable me atengio perfecto

We needed a place to store mom's stuff, we got a good deal and the facility is nice and new. The only drawback was parking, who knew that on a Monday afternoon the spaces in front of the entrance would be full. Regina was very helpful.

Even though there was a difference between internet price and office price Denise was able to rectify it and made me laugh in the process. Thanks !

Very efficient operation and clean facility. Would highly recommend, in fact have already referred new business to them.

This was my first time acquiring a storage unit and obviously I had a lot of questions. Denise was fantastic!! She was very professional and courteous at helping me though the whole process. At the end I ended up getting two storage units with the help of Denise. I truly believe that the service reps are the front line of a company and they are representing the company. If the Rep is rude and unprofessional they can seriously do some damage. I just wanted to Thank Denise for making this experience and positive and good one.

Clean location, Tom and is very helpful!

Denise was very helpful

Denice helped us out, was great. Laughed at all my jokes.

Lynne was a good helper! She helped us find the perfect space! My wife and I highly recommend her!

Lynne was the most helpful representative i have ever had...pleasent knowledgeable and quick!

I rented a unit from Denise. She made the whole experience fun. She made me laugh and was so sweet and funny. I thoroughly enjoyed my experience. The property is always immaculate.

Regina was great. She was quick and friendly. Thank you Regina!

Great and prompt service. Thanks Regina

Denise was very personable, knowledgeable, and helpful. She showed us around the units and answered all of the questions we had. We signed up right away. She made the process super easy.

Denise was lightening fast in getting me checked in, she was very knowledgeable of the property and provided me options that fit my needs. We are replacing our roof and doing other home repairs and needed to store items. She was a Rockstar!

Very clean the most helpfull

Very clean and spacious place & very friendly staff.

Denise and Susan are a delight to work with

The place sucks. But the people are great. Susan was awesome. Super helpful, very friendly made it really easy to store our things! Plus love the three layers of security, Gate code, Door code, Roller door lock.

For your patience and time Lynae was very helpful thank you so much

On May 19th I went to your facility right when I went to park in the front I realized I forgot my purse but I needed a cart so I went inside with my phone and I said I did something really bad and I forgot my wallet at home can I give you my phone to borrow a key for the cart mind you I have twins with me that are 4 years old running around. She told me no it needs to be an ID and as I was walking away she said you're driving without one? It was rude and horrible and I can't wait to move out of your facility I bought merchandise from you I got insurance from you I was a great customer even on autopay but with that kind of customer service you're going to lose business. She should not be the face of your company specially with the upgrade you did to the place.

Denise was friendly and helpful.Clean area

Very easy and smooth transaction/rental agreement. Special thank you to Denise. She was awesome! Very helpful and super friendly. Provided thorough information upon rental of the unit. Thank you for helping us out today.

Great service, very friendly staff! Nice place too!

Denise was very helpful

I was greeted was a great big smile from Denise. She was very personable, friendly and professional. I initially had the lockers but with her professional help, she suggested that a full 5x5 would be better. Thank you for your help Denise!

Needed to downsize to store corporation documents. Lynne was super helpful in creating a contract & answering questions. The storage facility had carts available to move document boxes and their elevators made it easy to take a 5 drawer filing cabinet to the 2nd floor. Great security. Monica was also very helpful on move-in day. Saving our non-profit organization apprx. $1,059 in the first year with their great pricing. President, Hacienda Heights Improvement Association, Inc.

I want to thank Denise & Susan for their outstanding customer service. I was able to access and choose the proper size of unit that I needed because Denise was able to have me look at the storage sizes in order to verify the proper size to the proper amount of my needs. I was able to make a better decision on my specific needs and also saved money and time. Outstanding customer service and assistance. Keep up the good work. Thanks...***>>> :)

Susan was very helpful. She was also so friendly and kind, I would really recommend this place.

Really a bad place. I left the lock in the door for one day after we moved out because we didn't know who owned the lock because it was a odd lock. So we left it and came back the next day and swept the unit clean and we had to take the dirt home and throw it away because there are zero trash cans on the entire property and then when I got home they call me and asked if I was coming back and I said no and Susan said that I owed for another month since I didn't know that we were required to take the lock. Well my friend who helped us move out on time, his wife is a attorney. My wife has just had cancer surgery and I am disabled an 72 years old which is why my friend had to help us. And get this. They want me to pay for the storage space and I can't even use it. They closed our account and we were never late on the rent. DON'T GO TO ANY OF THEIR FACILITIES.

Susan Paredes is an outstanding example of great customer service. She made my move out of Public Storage seamless. She went above and beyond to ensure that my move out process was smooth and my belongings were well taken care of. The staff at this location are helpful, and informative. I would recommend this location to anyone looking for a great storage with great customer service.

Lynne was really helpful in finding an affordable storage unit for our move.

Denise was very informative and helpful in making the decision to move from our previous storage to Public Storage. She was thorough and kind!

Denise from this location was beyond helpful and kind, very knowledgeable and it was a quick and easy process to get our storage unit. It’s always nice to find kind and caring employees! Thank you Denise!

Happy with the service and security. Denise was super thorough and friendly. Thank you Denise!

Horrible staff not customer friendly

Monica, Denise, and Susan were very personable and professional with their service. They made the process of my unit easy and for the best monthly rate! Thank you Ladies! - Jorge L. Gomez

Miss Lynne at this location was amazing, so down to earth and helpful. Best storage experience ever. Definitely recommend this location.

Denise was incredibly helpful. Even though I didn't schedule an appointment in advance, she happily showed me two different units to help me decide which would meet my needs She explained all of the policies and rental terms very clearly, and answered all of my questions. She offered every service that could make my storage experience easier, helped me take advantage of the ones I needed, but was not pushy regarding services I didn't need. The whole experience was convenient, positive, and surprisingly inexpensive. Thanks, Denise.

Easy to reserve online! Received a courtesy call prior to my arrival. Running late so I called the office. They immediately updated my arrival time. Regina greeted me & was expecting me. Immediately took me to take a look at the storage space I reserved. Size was perfect! Location is great - 1st floor & easy access. Extremely clean too. Regina was extremely friendly & helpful answering ALL of my questions. Loved that this facility’s gate is open from 6 AM - 9 PM. Love the quick follow-ups via text messages & emails with all of my information (save paper) 👍👍👍👍👍

Great experience and great service from Monica. She was very helpful and answered all my questions and concerns. Highly recommended!

My experience here was amazing! Denise was so helpful and knowledgeable. I will recommend this location to everyone I know!

Monica and Denise were very helpful because I bring one,s and change to make payment and they never complain. It is a pleasure to come in the office because they both have smiles.

Rented small unit today (3-05-19), located downstairs which is great for me as I am handicapped. "Susan" showed me around & did a terrific job explaining everything to me. I would recommend this storage facility to any person needing a place for storage.

Susan has provided excellent service, very helpful and accommodating.

Denise was a pleasure to work with, she made great suggestions and was very helpful.

Very friendly employees and they made it easy to find the perfect unit for me and my husband.

I was helping a friend move stuff here one evening & there was a guy that works there that comes to lock the gate at night at closing time he was very rude, he made several threatening comments to us. I will never go back to another public storage location again cause of that man!!!!

Good Prices Friendly Service 😎

We have been searching for a storage unit that is convenient, secure and cost effective for several weeks. Monica at the La Habra Public Storage location helped us find exactly what we needed. She was extremely knowledgeable and very helpful. She new exactly what to ask in order to find us the unit that best suited our needs. She was not only pleasant and very friendly towards my husband and I, but we also noticed she was the same with all of her co-workers. We would recommend Monica and Public Storage 110% to anyone looking for a clean, safe place to store their belongings. Thank you Monica!

Good location

I first rented space at this facility about six months ago and have found it to be totally first class. I took a small unit at first, but find that it has filled up quickly and now am in the process of moving into a larger unit. The facility has good security, is very clean, and staff are friendly and helpful. Denise was top notch in helping me get set up for the larger unit, and all staff at the facility have been nothing short of super. I am very glad that I chose this facility to keep my "stuff"!

They have a policy to charge full month, even though I moved out on the 3rd day of the month. I think this policy is not fair and should be changed to prorate. If they displayed this policy on their web page where I scheduled the move out date, I would have selected an earlier date.

Our stay here prior to our move was great! Denise and Susan provided excellent service throughout our time here. Highly recommend this facility along with the great staff!

Clean but very strict on closing times for accessing your stuff

Big thanks to Monica for all the information and helping me find the right size unit, I didn't realize the lockers were so short when I checked pricing online. I had to remove 2 stars from the review due to an unpleasant experience with Denise, as I just arrived to my storage I was greeted with a knock on my door, Denise rudely explained I was not allowed to have the door closed while organizing my belongings, I then asked if I could have the door only half open so they know I'm there to organize, I was told "No!", then she preceded to explain that I was not allowed to stay in the storage for very long and was told I'm only supposed to "Drop stuff off and leave". I quickly locked up my storage and left as I felt very uncomfortable.

Monica provides excellent and professional service. Very knowledgeable and patient . Thank You Monica

AKAMIE Was really helpful and very knowledgeable. She was able to help me get a storage room really fast. I appreciate all the help.

Met with Denise and she was very helpful. Showed me where my space would be and set me up in very little time. This place is well kept and fairly new.

Denise was a great help, she showed me my space and how to work the gate. Made sure everything worked before I left the business all in minimal amount of time.

Susana was friendly and assisted with all my questions. This is a super clean unit and great security

People steal your stuff and the staff dont want to do anything about it shame on you.and plus they still try to charge you like if nothing happened i know your staffs are thieves they got nervous when i walked in the office and confronted them about what they stole

Low

Denise did a great job helping us. She was extremely friendly and helped us get set up quickly.

Helped determine best price and use for me and my stuff. Started with 10 x 10 but they moved me to 10 x 20. Saved a few dollars too. Thanks Monica!

Susan was very nice and helpful!

Monica and Wendy were super nice and helpful and made the whole experience a fun one while still getting the job done quickly and yhoroughly.

Monica was great.

Denise was wonderful. She answered every question we had and gave a full tour of the facility. Facility was clean and priced fairly.

The staff is very knowledgeable and professional. They offer units from all sizes that you can need. Ask for Susan because she is very knowledgeable and will help you with everything you need. Susan helped us get multiple units and answered all our questions . She gave us a tour and got us what we were looking for. Thank you for great customer service !!!, Richard A.

Susan was great explain everything and made it so easy. Very friendly highly recommended it.

Denise was very helpful and informative.

Susan is very friendly she went above and beyond whenever I needed assistance. I highly recommend the storage location. Very clean very organized.

Rude staff

Needed storage in a hurry. Monica at P.S. was extremely helpful in solving my storage problem. Would highly recommend her and P.S. to anyone needing knowledgeable friendly assistance. Well done!

Nice, clean facility and professional staff. Akamie made checking out the unit a breeze. Recommend this place to all

Andrew was awesome and fast!

Andrew was a good help showed me around my storage unit made sure my storage was clean before I purchased it

Wendy was very helpful and I appreciate her way of explaining everything

Wendy and Monica were very helpful😊

Wendy and Monica provided expectional service.

Super friendly and informative. Walked in looking and unsure about certain spaces. Monica listened and gave me all my options and after looking at different units, together we found the right unit. Definitely go see her at this location! Monica was great!

Wendy was very kind and helpful. Very informative.

Wendy was very informative and made the process quick and easy. Thanks.

Stephanie gave me Great Customer Service and explained everything.

Me siento confortable con el servicio de parte de Susan es un lugar limpio seguro y bien privado lo recomiendo 100’/,

I reserved a storage online and as soon as I walked in Stephanie greeted me right away. She was very helpful in showing me the unit I reserved just in case it wasn’t the right fit. She was very upfront about any additional charges I was being charged for and was overall very pleasant. I definitely chose the right storage space to rent from.

Great customer service! Very friendly, very informative and very friendly. Akamie is the person who helped me, and couldn't be happier with her service. Thank you.

I went to rent a storage and Susan helped me out and made everything very easy. The place is at a great location, good prices and a fairly new facility. Thank you Susan!

Great customer service! Needed an extra unit last minute, very close to closing time, and Denise was so helpful in making that happen!! I also like that the units are temperature controlled with a secured access gate plus another secured access door.

Akamie and Monica are great! Really helpful. Facility is always clean. Great place to store your stuff.

Hugo and monica did a wonderful job helping me! I recommend Public Storage to everyone I know.