Public Storage Self-Storage Units at 999 E Lambert Road, La Habra, CA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 39/moSmall 5'x5'
$ 39/mo $52Best Price Label
- Climate Controlled
4'x4'Online only price$ 55/moSmall 4'x4'
$ 55/mo $73Best Price Label
- Inside unit
- 1st Floor
5'x5'Online only price$ 57/moSmall 5'x5'
$ 57/mo $76Best Price Label
- Climate Controlled
5'x5'Online only price$ 68/moSmall 5'x5'
$ 68/mo $90Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x8'Online only price$ 76/moSmall 5'x8'
$ 76/mo $101Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 77/moSmall 5'x10'
$ 77/mo $103Best Price Label
- Climate Controlled
5'x10'Online only price$ 92/moSmall 5'x10'
$ 92/mo $123Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x15'Online only price$ 121/moMedium 5'x15'
$ 121/mo $162Best Price Label
- Climate Controlled
8'x10'Online only price$ 125/moMedium 8'x10'
$ 125/mo $166Best Price LabelHurry!
- Inside unit
- 1st Floor
10'x10'Online only price$ 145/moMedium 10'x10'
$ 145/mo $193Best Price Label
- Climate Controlled
10'x15'Online only price$ 164/moLarge 10'x15'
$ 164/mo $219Best Price Label1 unit left!
- Climate Controlled
8'x17'Online only price$ 188/moLarge 8'x17'
$ 188/mo $251Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 188/moMedium 10'x10'
$ 188/mo $250Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 210/moLarge 10'x15'
$ 210/mo $280Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 274/moLarge 10'x20'
$ 274/mo $365Best Price Label
- Climate Controlled
10'x20'Online only price$ 300/moLarge 10'x20'
$ 300/mo $399Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x24'Online only price$ 338/moLarge 10'x24'
$ 338/mo $427Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near La Habra
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
La Habra Storage Units Near Highway 90 and Highway 39
Find storage units in La Habra near Highway 90 and Highway 39. With indoor storage, climate controlled storage, and outdoor storage, you're sure to find the right storage solution for you here at Public Storage in La Habra.
Small La Habra Storage Units
Don't let smaller items like golf clubs, athletic gear, tools, and extra luggage clog up your hall closet or clutter your commute. Our 5x5 storage units can keep them out of the way until you need them. 5x5 storage units are also great for golf club storage.
Always be prepared for long weekends and year-round vacations with a 5x10 storage unit, which can hold surfboards, skis, camping gear, bicycles, and other recreational items for active adventures.
Medium La Habra Storage Units
Don't let apartment or condo living cramp your style. With our 10x10 storage units, you can maximize any space by stashing couches, desks, mattresses, and more out of the way and finally feel at home again. To store up to four rooms of stuff, we also have 10x15 storage units available.
Large La Habra Storage Units
We also have large 10x20 storage units to get the whole house organized, top to bottom.
The location is an especially great stop for busy families looking to quickly run errands between trips to The Children's Museum at La Habra and Portola Park, both a few blocks away. And with Disneyland just half an hour's drive away, you can store your stuff before making some memories (and magic).
Climate Controlled Storage Units in La Habra
Whether you choose the comfort of indoor climate controlled storage units or the convenience of outdoor storage units (which have drive-up access for easy unloading), you're sure to find a storage solution that meets your needs. For the most modern storage experience, use our eRental program to book a contactless move-in that allows for storage on your schedule.
We also have plenty of storage units available nearby at South Beach Blvd and E Lambert Rd if you're still hunting for your perfect storage solution.
At this La Habra Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 567)
The manager is amazing. Can’t say enough about the man. Super helpful and attentive. The hours are the problem with this particular location.
Katherine was very nice & excellent and very polite helped me with a great promotion ! She’s the best recommend this storage ask for Katherine !
Katherine did great helped me with promotion and showing the space outside with shade. Very good and polite I recommend.
This entire area has a collection of storage facilities. We stumbled upon this location and was met by Andrew. He showed us around and when we wanted to see other units, he happily showed us around. His straight to the point relaying of the information allowed us to swiftly make this our location. Rates were far better than others and the application proceeded which we did in our car was a a breeze. The facility and office are cleaned and well maintained also. Dont go elsewhere. Come here.
Joey was super helpful from the moment I walked into Public Storage. He showed me the unit I was renting to make sure it was going to meet my needs, helped me set up an account on the app and explained everything in detail to me. Thank you Joey!
We stored our stuff here for over two years in a climate controlled 10x15 unit. During that time, we went from paying $285/month to $389/month. The same unit today is advertised for $233/month online. Would give this place 5 stars other than the highway robbery. Lots of units, clean, well-maintained, and I like the keyless entry system. Friendly staff. But a 35% increase in cost seems like a money grab from long term storage folks. When I scheduled a move-out, they offered me a discount on storage for 6 months. My coupon was about $35 which tells me... their profit margins are well-padded. Sure it's a month to month contract and you elect into it, but some things are just not right, like hiking the price over $100 more for the same storage space, because you know they're long term storage and it would be troublesome for them to move elsewhere. If you're planning on doing long-term storage here, plan for at least a 35% rate hike.
Help me a lot. Excellent service.
Alexis and Danny super nice and helpful
Joey and Andrew were amazing!
The property was clean and James was very knowledgeable. James was pulling weeds and thought that was above and beyond. Thanks for the great experience.
Alicia Very helpful and friendly great service.
Trying to empty out my unit and as I get my first item out and the closes behind me then locks me out with my locker wide open inside and the keypad says closed. What if I had a kid that got left inside or set down my car keys and have to Uber home with my car open and couldn’t open the door to get my things and being a paying costumer can’t access at anytime like the outside units and no workers are ever there to help you with anything. I’m stuck waiting till 930 the next day like I don’t have a job or another day to just waste because I can’t at least close my storage door. Like why am I not told when signing up that I can only access my unit that I am paying for only during store hours.
Spoke to Alexis, Matt and Angelina earlier today. They were very helpful in solving the problem that I had with my account. All three were very nice and very courteous and were very patient with me and it was a rather pleasant experience with getting my bill paid and taken care of. It helps that this location was very helpful because I also work near this location and it's very convenient for me to stop in here and make a bill payment than what it is for me to try to get to my home location.
Catherine help me out so much she went above and beyond to take care of my past due balance. Very professional, and a person who’s quick to responding back to me. Thanks Catherine.
I hate the time change I've had this storage for almost 3 years now and the hours suck now since covid... I can never make it before they close on weekdays. Go back to the original times. Other locations close at 9pm for storage access. Thinking about canceling and moving elsewhere.
Thank you Randy for helping me make reservation at LH LOCATION.
Clean, well organized.
Price goes up after you’re in. You’re forced to buy lock from them. You must pay $15 a month for “insurance”. 3 stars for being clean.
James in the office was very helpful and patient with my first time on explaining the whole process and very helpful on offering me the kind of storage space I needed. Thanks again
Ever since the hours changed from 9:00pm to 6:00pm during COVID, I have been very upset since I work full time & takes me over an hour to get back in the area. It is literally impossible for me to arrive before 6:00pm during weekdays. Just based on the new hours alone, I was prepping to find a different location that meets my requirements (cleanliness, climate control & later than 6:00!) Recently, I had got off work early & decided to go by my unit since I urgently needed some things after a long vacation. When I arrived, everything was locked almost half hour early. I was about to get very upset (especially after cut hours & I was actually able to get there in plenty of time). In the office, Kathrine immediately put me at ease. She was ready to help with a welcoming smile. If she is not a manager already, she definitely should be! She was helpful & kind, knew what she was doing. She answered my questions about my rates, etc. She was also great with another customer I saw her help w/ their issue before helping me. Wanted to show my appreciation of her kindness by leaving a good review. Thank you Kathrine!
Very Friendly , Great Customer Service . I recommend to his Storage . In La Habra Bruce, Demonstrated professional and great Since of Humor. Thank you
They had a robbery on Sep 10 2022. But we weren’t informed at all until we went there to keep some thing else . Worst.
SO glad I choose this P.S. and not the Uhaul down the street (VERY rude service overthere) Denise was extremely kind, helpful and thorough. The place is well kept and secure. It was an absolute pleasurable experience all the through. I HIGHLY recommend this facility if you are looking for something in La Habra. Don't forget to reserve online to get better rates!! Updating 2022: Still have a rental unit there and wanted to express my sincere thank you to Katherine who provides AMAZING customer service over there. It is so refreshing to receive great service nowadays! Thank you Katherine!
Muy excelente servicio y muy amables la muchacha que me atendió muy profesional la verdad es un lugar muy limpió bonito muy organizado me encanta gracias Katherine 🤩🤩🤩🤩🤩
Catherine were very helpful
Katherine gave me her best storage service today with a smile and great attitude and some friendly comical banter that I so enjoy. She is the real deal and would love to help you through your storage needs and transitions. This property is a big one and there are lots of options to choose from if they aren't already taken. Scoop up a move-in special and have a plan as time can get away from you. Know that move-in specials change from minute-to-minute, it's a supply and demand world, jump in when the deal feels right. Katherine will happily walk you through it!!
Kathrine an James helped me today get a unit and they were very polite friendly and very helpful I feel very satisfied I would recommend ur storage facilities to friends.
We received an increase notice that our 10 x 20 was going up to $460/mo $150 higher than the previous rate and $90 higher than the published rate. How is that possible. Facility is great, company is horrible.
Nobody answers the phone here!
Overpriced, rising prices every so often. Had my unit for over 2 years and it went up $43 within those two years. The biggest price spike wash this year, by $23. Had it for a few months before my first price increase. Not worth any long investment unless you have something worth more than the money you spend a year. Also, just overall, never the best service.
I do not always write reviews but had to for sure this time. Katherine who works at Public Storage in La Habra was so helpful today. She went way Above and Beyond. She helped with clearing out storage for my sister whom I share storage with. Moving and lifting boxes in the heat is not easy, very uncomfortable, but she did not complain once.... She was patient and as sweet as can be! If I could give her 10 stars I would! And without her help it would have taken much longer. Thank you, Katherine! You were a Godsend!
Obtuvimos un excelente servicio de Melissa y Javier muy buenas personas.
You can access your storage space after the office closes, you also can't get out.
I came in a few days ago and Melissa was super helpful in showing me spaces. The property was extremely clean and Melissa was very knowledgable and seemed to have a very positive and genuine attitude. As soon as I am finished sorting through my garage, I will be back!
Wonderful facility & staff. I was having trouble finding a place to put my items but this place really takes the cake. The people there were super helpful & the lady up front Melissa was extremely patient as I had a LOT of questions. Five stars for me if definitely recommend.
James was great with helping us get our first storage place at Public Storage! He was eager to help and made everything easier for us. Thanks James!
Wonderful experience using this public storage location! James, the property manager was a class act as soon as we walked through the door. He was patient, informative and guided us through the entire process of figuring out which size we needed. The facilities are super tech equipped, clean, well maintained lighting, and rooms. 10/10 recommend this location to anyone looking for their new storage needs. Shoutout James and team for their wonderful work- will definitely be our first choice next time down the road! Cheers!
James, the property manager is an awesome resource! This location had everything I could ask for- cleanliness, tech equppied, well lit rooms, and the staff went above and beyond when we were scrambling to find a location. 10/10 recommend to anyone looking! Cheers to James and staff for all the help!
Worse customer service. I wish I never rented here from the beginning.
Not sure if there is cheaper places to go but this place fits the mold of safe and affordable storage. I recommend doing auto payment on your unit though.
Angelina, Alexis, Spaidy are truly an asset to your company… They are always friendly and so helpful!
I’ve had multiple storage units over the years and this location is my best experience ever. I made a reservation online and within minutes Melissa called me back. When I arrived she showed me the unit, explained everything and I was in and out of there in 20 minutes with my new unit! I highly recommend this place and ask for Melissa! She’s the bomb!!
Parked my semi in thelot after hours...bbq some brats and hung out until morning. No problems
I’ve had my unit for about six months and it’s been very easy peasy, no problems. Friendly staff. Thanks Alexis
Angelina and Alexis where extremely helpful in turning in my storage unit. Quick and easy, will definitely use this location next time I’m in need of a storage unit.
Friendly staff. Clean storage area. Public restroom was filthy dirty the 3 time I came in the morning. Trash over flowing, no toilet paper. Not sure who cleans it. But it should be Cleaned at least twice a day.
Absolutely these people are evil. I call and call but no answer leave a message asking them to call me at a certain time which is completely ignored. Been dealing with this since covid first started. My emergency contact says call desiree there will pick and won't for either. Drove there but can't see anyone because its closed. Paid everything off and still couldn't get in. They change gate hours to my working hours.... so without being able to talk or email them... they sold my unit with my dead mothers ashes inside. You people are evil. Theres a special place in hell for you desiree.
Ash was so Helpful he went above and beyond in helping i Give him 20 stars and will recommend this Pyblic Storage to family and friends 😊
Darius was super helpful! So informative and kind!
Great east and simple. Friendly staff
Awesome service from the manager, James! I have had two units at this location and would highly recommend! Two thumbs up.
The maintenance has diminished throughout the pandemic which is ironic because most other businesses have ramped up on cleaning procedures, but this place has been neglected. Aside from that my biggest issue is operating hours. They used to close at 9p but changed to 5/6p in 2020 and haven't changed them back. I chose this location specifically for the hours. The rent continues to go up and up and I'm getting less and less for my money.
Matt was great ! He help me get my first storage space thank you so much !
Alexis was excellent! Extremely polite, kind and courteous. Her customer service went beyond my expectations. Thank you once again Alexis. Will most definitely recommend this location.
Darius was wonderful! He was helpful and informative. He went above and beyond to make sure I got the best unit for my needs. You’ll be in great hands.
This is my first time to rent a storage. Brandon have an excellent service for me! He answered lots questions with patient. Very appreciate! And very recommend for everyone who need to rent a storage. Very nice!!!
Brandon was awesome! Appreciate his service. If you need help and have lots of questions he’ll be patience and walk you through the process! Thanks Brandon and Desiree!
Very helpful great customer service will send anyone to their location A++++++
Had the easiest time ever getting set up. Darius did a great job!
Darius did a good job explaining everything..
Wonderful Service and Great Customer Service!! Great Experience!
Darius was awesome!
Darius helped me out and did a fantastic job!
Darius helped us out, great guy!
Excellent property! James is awesome and got me the perfect storage unit for my stuff. He explained everything thoroughly and made the process easier than I thought.
Angela was very professional and knowlegable her customer service was fantastic!!! She made the experience much easier than I anticipated
Everybody was great here, very clean inside and out and friendly staff and customers.
Rip off. People there sre no help.
Great service. Came in and James answered all my questions and concerns. Unit was perfect. Awesome service with great units.
Horrible service manager has mo regards for importance
This is my first time renting at this location. Big shout out to James for making this experience easy and pleasant! Your professionalism and thorough explanation of how this worked was greatly appreciated. I found this facility to be clean and it was quite easy to maneuver to the storage unit.
Really good facility and good customer service. Special shout out to Alexis! She was able to assist me everything I needed! Excellent associate!
Alexis was very helpful with my unit rental. She was accomodating and made me feel like a valued customer.
Do Not Use!!!! The elevators locked at exactly 5pm and would not allow us to complete our move. The guy at the front desk literally said "sorry, nothing I can do" and got in his car and left. Signs say open until 6pm. Furthermore, the gates to LEAVE the facility locked us in (me and 9 others trying to complete their move). We called customer service and got nowhere. We actually called the police to help us get out and to secure our belongings in unlocked storage lockers. Nothing was resolved and me and 9 others trying to secure their belongings did not have any access to our lockers due to the elevators being locked at exactly 5pm. We had to come back at opening the next morning to secure our lockers. So many other choices with storage. This is one of the most awful experiences I've ever had with a business or service.
Be aware of the hidden fees! My storage was supposed to be $53 per month. I reserved it online. Got to the storage place and was informed that I had to purchase their mandatory insurance for $15 per month. Also had to purchase their lock mandatoryly for $19. Don't know if that was stated online or not about the lock but having to purchase that insurance is not stated online. And it's an added $15 per month to the storage bill. Hidden fees. Online does not state that I haaaad to purchase their insurance. I was out of $113 for a 5x5 storage unit. Annnnd then had to pay $15 today 3/1/21 prorated because all storage payments are due on the 1st of the month. I rented my storage towards the end of February. Answer "Because everyone's payment is due on the first of the month". So beware if you rent anytime after the first of the month you will have to pay a prorated fee on the first of the next month. Just please beware of the mandatory Hidden fees. Geez this business is greedy and stating that their insurance is mandatory to purchase should've been online and it's not stated on there. Too good to be true online deal is what I thought that I had. Instead of $53 per month it's $68 per month. The customer service guy even confirmed that it's not listed about the insurance online.
The customer service is great . Miguel is very helpful and knew all the the answers to my questions . Location is great as well
My experience was really awesome!!! I loved storing my stuff here... customer service is really great! Roman really helped me out so much
Hello google...negative star option needed... I rented a 10 X 15 unit here....I have had many storage units prior going back to the 1980s. This is the first time ever that I had a storage unit Without a flipping Light inside. WTH PUBLIC STORAGE?? NOT an electric outlet for a light either...flipping Dangerous!! Then there's the part where if you enter the gate piggy back with the vehicle in front of you....your code will not work open the gate when you go to leave.....??? You get a massage "Please see manager" and the manager / office hours are ten AM to seven PM...So often you get the see manager message at the gate and the office is not open...On New Years day I had to call La Habra Police to come let me out. Why do you need to enter a code at the gate to exit anyway?? Is that even legal?? Then there's a bathroom on site for customers PER CALIFORNIA LAW.. And it's locked so no one can use it 80% if the time. This is one of those places rated "AVOID AT ALL COST
Very nice facility Lynne helped my girlfriend and I find the right size storage for our belongings she's very sweet and helpful. I definitely would recommend this place.
Pretty good! Nothing over the top I’d say but it’s a nice facility. I’ve been storing here for 3 and a half years and I’ve never had any issues, my stuff feels secure, and I always have pleasant encounters with the people in the office. During the week, I see workers milling about and checking up on things so that’s nice too
Nice and clean property.... employees are very friendly, especially the new property manager James
Clean property. New manager James is friendly
Clean place like it .
Estoy pagando por 2 años mes tras mes me atrasó el mes de noviembre de este año y me niegan la entrada al storage y voy y pago y me cobran 200 dólares 100 por mes cuando son 70 por mes no es justo después de 2 años de estar con ellos
Best customer service i have ever received. Lynn and Roman made my day yeaterday. Both employees were very knowledgeable and professional. Im glade we rented at this location.
I recently called in to Public Storage to get information and offers on their facilities rental storage spaces, and their employee Misael was very helpful and informative. Misael Thank You for your help and will be stopping by soon to store away my holiday decorations.
Alexis was awesome and very helpful excellent service.
I’ve been renting at this location for about two years now and I figured it’s finally time to write a review after the nice experience I had with one of the employees. I ran into Alexis while she was cleaning near my storage unit and I had a few questions and she was super kind and friendly while answering everything I needed to know. Always appreciate the friendly staff here. Thank you.
Great customer service! Alexis and Susan were great help with my first move in. I highly recommend this public storage location!
updated. on the website it says Lock in this rate but they increase your rate. Mine went up from 168 to 184. It is still relatively affordable.
Allright so the sites that I went to was bs but the fellas working the counter totally helped me with a proper switch and gave me no issues. These guys, Bryson and Mike, are super helpful and on top of things. Willing to help the best the can. Thanks guys. Wouldve dropped a 5 * except for the price increase from $260 to $175 + $351
Thank you to the young man that helped us today Bryson. We couldn't remember your name I hope this is right.
It's ok. So far to drive for a deal.
everything was easy
Great customer services Everything is kept clean
Alexis and Lynn. Very helpful and generous ladies. Got me set up and helped out quick.
Very easy to understand very clean storage facility very friendly staff I recommend this place !! Best one I have had and I have had three or four in my life and this one is the best one yet ! Kelly Murphy
Paul & Tony big help! Very attentive and very good service!
Great service. The staff is really on-the-ball. The facility is clean and temperature controlled. Saundra on the staff often went the extra mile to help out.
Sandra was a great help! I had a great experience with this storage facility and the help from Sandra was incredible. I would definitely rent from this place again just based off the customer service.
Saundra was great and the unit is perfect for what I need.
Had a great experience with Lynne at 99 Lumber Rd. Was very respectful kind and fast service great customer service will definitely recommend this please thanks to her
Alexis and Lynne are super nice and very patient. Go find them if you need storage!!
Monica was great! Amazing customer service! She explained all the details and I really appreciated all the safety measures this store took to ensure safety for both the customers and staff.
Excelente lugar para almacenar ar lo que no te cabe en casa.
They have no restrooms to use they force you to pee outside shame on them no restrooms to use
The location is great - easy in and easy out. The staff (especially Paul) did a great job getting me set up - very friendly and professional. I highly recommend this location in every way.
Awesome service Wendy was amazing. I highly recommend. Awesome experience and very helpful
Wendy beside English she speak Spanish, she is profesional, and she gave excellent service. Thank you.
Excellent experience. Susan the manager was a pleasure to deal with. Very informative and made the process very clear and simple. 👍
Monica made my check in experience very quick. She was very polite and did an awesome job. If I was her boss I'd give her a raise which is well deserved.
My boyfriend and I were in the market of renting a storage unit just so we can have more room in our apartment. We walked into this La Habra Public Storage unit and was greeted by Monica. Monica had amazing customer service skills and went over all the details of renting a unit. She also answered all our questions and concerns phenomenally. Monica went above and beyond and took us to physically see the unit, since we were mainy concerned with the size. Taking us to the unit she followed social distancing guidelines so not only she can stay safe but we would remain safe. We were blown away from the security, health, and safety measures Monica and the Public Storage location implemented. I highly recommend this location for anyone needing to make more space in their home.
So far so good. I obtained my storage last Friday (6/6/20) and was able to put all my things in over the weekend. The location is convenient to me and the cost was the most competitive. Susan was a delight to work with as she assisted me thru the entire process. Highly recommend.
Susan war fantastisch!
Susan was amazing and i love the service they give me ....
Sandra was super nice. Staff is friendly and storage space is easy to transfer all of our stuff.
Excellent, courteous and friendly services. Provided by saundra
Sandra was super helpful in our home relocation from Seattle. Her follow up and attention to detail and customer care are exceptional.
This location is very clean. They are doing a great job following social distancing and has a good set up in the office. Thank you Susan for all your help!
Great service and very clean place. Susan has been very helpful and the rest of the team.
Incredibly lazy staff, it’s very hard to put into words. There are several other options for public storage in the area, I would look elsewhere. FYI there is no bathroom onsite and the gate is still broken after several months. Also do not expect to use the carts during Covid, this public storage unlike other storage units don’t allow for carts.
Susan was very helpful getting me a storage!
Thank you for the help susan. And for helping me find the right storage for me . You where very helpful.
Diamond was my customer rep and he was very nice and helpful I would recommend this place for anyone who is looking for storage
Diamond was so great and helpfull!!!
Lynne was nice and helped me acquire a storage unit at a last minute matter!
Susan was amazing. She showed us our unit, explained the in and out procedure, and wasn't afraid to interact with my younger son and his questions. Very happy with the facility layout and spaciousness of interior corridors. The place was very clean; no signs of vermin anywhere!
Monica was who helped us out today and she was super sweet and knowledgeable she knew every answer I had for her thank you for your time (:
Regina complete professional and very thorough with explanations and showing to first time user.Answered all questions and more ,made it very easy for me
Very friendly staff and great facilities. Monica helped us and we were in and out quickly and got all we needed.
Monica at public was very nice, helpful, & polite.
Patricia was wonderful! She showed me the different sizes and helped the decide the best fit for my needs. I reserved the space and moved in the same day! Would highly Patricia and this location :) Thank you!
Great service! Susan was very helpful in finding which unit worked best for me.
Easy to rent, great service. Susan was especially helpful, 6/5 stars
So happy with my experience with this Public Storage. Monica helped me yesterday and was very informative and helped me find the best unit for my needs. Thank you for the excellent customer service, Monica. This location is clean, they offer flat beds to help you move your things, and the elevators work great! I recommend this location.
Clean premises and courteous staff.
The employee Susan helped me out and had good service and very friendly and explain the policy and how to rent a storage.
Denise was very nice and helpful made my first time visit way easier. Positive attitude felt so comfortable (:
Great service! Regina was great and the prices were very reasonable! Not to mention the site is well kept
Susan and Denise have been very helpful and answered all my questions. The location is very clean. Would recommend the location for great prices and friendly service. Thank you
My wife and I were looking for a storage place so we shopped around and not only found the best deal here, but Susan was super helpful with helping us choose the perfect size. The place is very clean, secure, and the staff is customer friendly. We Will definitely recommend this place for any of my friends. Our family
Monica was extremely nice.
Patricia did a great job! Excellent customer service 👏🏽
Susan are very welcoming and available to help you and give you the necessary information
Keep jacking up the price..the price I'm paying now double than last year..grrr!!
Super nice place! Monica was super helpful would use and recommend again to anyone
Lynne was totally awesome professional. Courteous. Very intelligent
Denise was very kind and helpful! She is an asset to your company.
Susan was so great got us everything we needed
Shout out to Wendy for her EXCELLENT service! They treated me really well.
Thank you Monica, in this time of need you made this a easier experience, great full !!!
Denise and Susan were #amazing #5stars
Super friendly made everything very fast and easy to access.!
I love that it is very secured, a very clean facility, the location is ideal, knowledgable and friendly staff! Susan, helped me on getting a storage space ideal for what i needed it for and for not a lot of money!
Susan was very helpful and made sure all of my questions were answered. The facility is well maintained and in a good location. I was disappointed to find that the online descriptions were not as clear as they could be. Make sure that you read carefully to determine not only if your unit is indoor/outdoor but if it is climate controlled. Insurance on your unit is required as well and that was not disclosed up front during the online registration/check in (maybe it is buried in the fine print). Essentially, you are left with the option of postponing your move in to look into your insurance options or going with the insurance they offer you. Lastly, they are transitioning to circle locks instead of traditional padlocks, so again it is another thing you are not expecting and will likely end up purchasing when you arrive to complete the check in process.
The location is very clean and well kept by everyone who works here. Susan was very courteous and helpful.
Probably the best price in town. Denise was awesome and really made my holidays :)
Monica is very knowledgeable about storages
Number one place to rent a storage including a great staff of Monica , Susan, and Denise.
This place is clean, well lit and very secure. The staff was wonderful and Regina was very friendly and really tried to help us with our needs.
Monica was very helpful. She took her time to give me a tour of the facility and to help me get started. She was very personable and friendly.
I came to public storage and La Habra and was helped by Monica she was probably one of the most informative and helpful customer service entrance I’ve encountered in a long time I really hope that more people take after Monica and see her great work ethic because she was a wonderful representative to deal with
Received excellent service from Regina, she went above and beyond to help me. Great costumer service. Friendly staff nice clean property.
Jeweliana made storing the easiest part of my moving process. Amazing customer service!
Wonderful costumer service, Julianna was a great help!!
Monica was outstanding!
Monica was very nice and helpful. She was just so full of good energy.
Denise was so wonderful and helpful! She helped me look at different sizes and decide on the best one for me! Thanks Denise!
In regards to the Public Storage located in 999 E. Lambert Rd La Habra, CA I had spoke to a great Customer Service Rep who was confirming my reservation that I just booked. Not being familiar with the area I was concern if this location had several items I needed before I finalize my reservation. I needed extended storage hours, and I needed close to my home. Since I was not familiar with the area I aksed Lynne who was the Storage customer service rep who was handling my reservation. She did her research and mentioned there was a closer location and even cheaper than my original price.
Very welcoming staff and Regina was really helpful with all my questions and concerns. She gave me the best possible deal!
Great, clean, and affordable storage options. Excellent customer service! Denise was very helpful explaining everything over the phone. Once on site, Mónica was superb in providing the details and showing us the options. She was exceptionally courteous and made it very easy to decide that this was the right place.
Grate service clear and secure area, friendly thanks Susan for you help i take finaly my storage👍👍👍
Monica was very knowledgeable and helpful. She helped me choose the right size storage for my needs, thanks Monica you well deserve 5 stars. I trust Public Storage for their well-known reputation.
Susan was great; super friendly and helpful as well as patient and clear with communication. She escorted me to two different sized spaces and answered all my questions. I felt really satisfied with my interaction with her and ultimately I'm happy I ended up choosing Public Storage for my storage needs. Thank you Susan and thank you Public Storage.
Very friendly and fast service. The place looks clean and very maintained.
Quick and easy. Daria was very helpful
Julianna, Monica , and Regina provided excellent customer service always smiling and willing to help with any questions I have. Thank you ladies! you guys are awesome!
My storage is satisfactory!
Regina did a great job in helping us set up a storage space. Very friendly and professional, with a minimum amount of time to complete the process.
Friendly, helpful service. Denise was very friendly and helpful. She even asked to see my photo ID when I used my Visa!! I wish all retailers did the same.
Lynne, is a very kind and detailed oriented sales representative. The efficacy of Lynne’s work ethic is phenomenal.
Had a wonderful experience with Monica at Public Storage in La Habra. While I was there, she was dealing with an irate customer who was cursing and yelling at her for something that wasn’t even within her control. Through the interaction she maintained a friendly demeanor and positive outlook. That same customer service continued through my experience. An absolutely exceptional experience by an employee who deserves recognition! Thank you so much!
Monica was helpful friendly and patience. I highly recommend this place.
Came to make a payment for my mother’s storage Julianna was very nice and courteous.
Susan, Denise, Daria, & Julianna were excellent assistants in achieving a storage at such economical value with superb customer service. The paper free facility is a warm welcome to the experience. I look forward to their storage services in the future. Thank you!
excellent customer service from Monica, thank you
Denice got a 5
Staff, specifically, Denise B., was very helpful, friendly, and well-versed in what her storage facility offers. Denise informed me of what options were available re: storage units, pricing, and hours of operation. This location is definitely where I would return for my storage needs. I would have rated this location as 4-stars because there is no coffee on-site, however, Regina and Monica said they would run to McD's to get me coffee! Great personal attention!!!
Wouldn't give me a dolly with id because it was "too close to closing time." Ten minutes is plenty fam. Lazy.
Susan was fabulous! So glad I came here ! So happy we came for a second storage and received excellent support from Denise and Monika ! Highly recommend !
This place Public Storage and the right representative Monica was very helpful and kind. If you store go to Monica.
Regina was very helpful, very nice explained everything very clearly. Great asset to the public storage team.
Susan was great help thank you
Monica was great. On Monday she sold me a great lock for my storage rental. She was very helpful and knowledgeable was able to answer all my questions.
Randy thanls for all your help.
I highly recommend this place. I received amazing service from Regina and Daira! They were very helpful!
Monica from Public Storage gave the absolute best customer service. Anyone who observers Monica's work ethic would agree that she is one of the best. The property is well maintained temperature controlled and obviously the staff is extremely helpful 10 out of 10 would highly recommend
Denise was friendly, showed me how to access the the unit I reserved, showed me another available unit and efficiently changed my reservation to the larger unit and made sure my access code worked . Thank you Denise.
Denise helped really quickly and to the point. Best service around.
Susan muy amable me atengio perfecto
We needed a place to store mom's stuff, we got a good deal and the facility is nice and new. The only drawback was parking, who knew that on a Monday afternoon the spaces in front of the entrance would be full. Regina was very helpful.
Even though there was a difference between internet price and office price Denise was able to rectify it and made me laugh in the process. Thanks !
Very efficient operation and clean facility. Would highly recommend, in fact have already referred new business to them.
This was my first time acquiring a storage unit and obviously I had a lot of questions. Denise was fantastic!! She was very professional and courteous at helping me though the whole process. At the end I ended up getting two storage units with the help of Denise. I truly believe that the service reps are the front line of a company and they are representing the company. If the Rep is rude and unprofessional they can seriously do some damage. I just wanted to Thank Denise for making this experience and positive and good one.
Clean location, Tom and is very helpful!
Denise was very helpful
Denice helped us out, was great. Laughed at all my jokes.
Lynne was a good helper! She helped us find the perfect space! My wife and I highly recommend her!
Lynne was the most helpful representative i have ever had...pleasent knowledgeable and quick!
I rented a unit from Denise. She made the whole experience fun. She made me laugh and was so sweet and funny. I thoroughly enjoyed my experience. The property is always immaculate.
Regina was great. She was quick and friendly. Thank you Regina!
Great and prompt service. Thanks Regina
Denise was very personable, knowledgeable, and helpful. She showed us around the units and answered all of the questions we had. We signed up right away. She made the process super easy.
Denise was lightening fast in getting me checked in, she was very knowledgeable of the property and provided me options that fit my needs. We are replacing our roof and doing other home repairs and needed to store items. She was a Rockstar!
Very clean the most helpfull
Very clean and spacious place & very friendly staff.
Denise and Susan are a delight to work with
The place sucks. But the people are great. Susan was awesome. Super helpful, very friendly made it really easy to store our things! Plus love the three layers of security, Gate code, Door code, Roller door lock.
For your patience and time Lynae was very helpful thank you so much
On May 19th I went to your facility right when I went to park in the front I realized I forgot my purse but I needed a cart so I went inside with my phone and I said I did something really bad and I forgot my wallet at home can I give you my phone to borrow a key for the cart mind you I have twins with me that are 4 years old running around. She told me no it needs to be an ID and as I was walking away she said you're driving without one? It was rude and horrible and I can't wait to move out of your facility I bought merchandise from you I got insurance from you I was a great customer even on autopay but with that kind of customer service you're going to lose business. She should not be the face of your company specially with the upgrade you did to the place.
Denise was friendly and helpful.Clean area
Very easy and smooth transaction/rental agreement. Special thank you to Denise. She was awesome! Very helpful and super friendly. Provided thorough information upon rental of the unit. Thank you for helping us out today.
Great service, very friendly staff! Nice place too!
Denise was very helpful
I was greeted was a great big smile from Denise. She was very personable, friendly and professional. I initially had the lockers but with her professional help, she suggested that a full 5x5 would be better. Thank you for your help Denise!
Needed to downsize to store corporation documents. Lynne was super helpful in creating a contract & answering questions. The storage facility had carts available to move document boxes and their elevators made it easy to take a 5 drawer filing cabinet to the 2nd floor. Great security. Monica was also very helpful on move-in day. Saving our non-profit organization apprx. $1,059 in the first year with their great pricing. President, Hacienda Heights Improvement Association, Inc.
I want to thank Denise & Susan for their outstanding customer service. I was able to access and choose the proper size of unit that I needed because Denise was able to have me look at the storage sizes in order to verify the proper size to the proper amount of my needs. I was able to make a better decision on my specific needs and also saved money and time. Outstanding customer service and assistance. Keep up the good work. Thanks...***>>> :)
Susan was very helpful. She was also so friendly and kind, I would really recommend this place.
Really a bad place. I left the lock in the door for one day after we moved out because we didn't know who owned the lock because it was a odd lock. So we left it and came back the next day and swept the unit clean and we had to take the dirt home and throw it away because there are zero trash cans on the entire property and then when I got home they call me and asked if I was coming back and I said no and Susan said that I owed for another month since I didn't know that we were required to take the lock. Well my friend who helped us move out on time, his wife is a attorney. My wife has just had cancer surgery and I am disabled an 72 years old which is why my friend had to help us. And get this. They want me to pay for the storage space and I can't even use it. They closed our account and we were never late on the rent. DON'T GO TO ANY OF THEIR FACILITIES.
Susan Paredes is an outstanding example of great customer service. She made my move out of Public Storage seamless. She went above and beyond to ensure that my move out process was smooth and my belongings were well taken care of. The staff at this location are helpful, and informative. I would recommend this location to anyone looking for a great storage with great customer service.
Lynne was really helpful in finding an affordable storage unit for our move.
Denise was very informative and helpful in making the decision to move from our previous storage to Public Storage. She was thorough and kind!
Denise from this location was beyond helpful and kind, very knowledgeable and it was a quick and easy process to get our storage unit. It’s always nice to find kind and caring employees! Thank you Denise!
Happy with the service and security. Denise was super thorough and friendly. Thank you Denise!
Horrible staff not customer friendly
Monica, Denise, and Susan were very personable and professional with their service. They made the process of my unit easy and for the best monthly rate! Thank you Ladies! - Jorge L. Gomez
Miss Lynne at this location was amazing, so down to earth and helpful. Best storage experience ever. Definitely recommend this location.
Denise was incredibly helpful. Even though I didn't schedule an appointment in advance, she happily showed me two different units to help me decide which would meet my needs She explained all of the policies and rental terms very clearly, and answered all of my questions. She offered every service that could make my storage experience easier, helped me take advantage of the ones I needed, but was not pushy regarding services I didn't need. The whole experience was convenient, positive, and surprisingly inexpensive. Thanks, Denise.
Easy to reserve online! Received a courtesy call prior to my arrival. Running late so I called the office. They immediately updated my arrival time. Regina greeted me & was expecting me. Immediately took me to take a look at the storage space I reserved. Size was perfect! Location is great - 1st floor & easy access. Extremely clean too. Regina was extremely friendly & helpful answering ALL of my questions. Loved that this facility’s gate is open from 6 AM - 9 PM. Love the quick follow-ups via text messages & emails with all of my information (save paper) 👍👍👍👍👍
Great experience and great service from Monica. She was very helpful and answered all my questions and concerns. Highly recommended!
My experience here was amazing! Denise was so helpful and knowledgeable. I will recommend this location to everyone I know!
Monica and Denise were very helpful because I bring one,s and change to make payment and they never complain. It is a pleasure to come in the office because they both have smiles.
Rented small unit today (3-05-19), located downstairs which is great for me as I am handicapped. "Susan" showed me around & did a terrific job explaining everything to me. I would recommend this storage facility to any person needing a place for storage.
Susan has provided excellent service, very helpful and accommodating.
Denise was a pleasure to work with, she made great suggestions and was very helpful.
Very friendly employees and they made it easy to find the perfect unit for me and my husband.
I was helping a friend move stuff here one evening & there was a guy that works there that comes to lock the gate at night at closing time he was very rude, he made several threatening comments to us. I will never go back to another public storage location again cause of that man!!!!
Good Prices Friendly Service 😎
We have been searching for a storage unit that is convenient, secure and cost effective for several weeks. Monica at the La Habra Public Storage location helped us find exactly what we needed. She was extremely knowledgeable and very helpful. She new exactly what to ask in order to find us the unit that best suited our needs. She was not only pleasant and very friendly towards my husband and I, but we also noticed she was the same with all of her co-workers. We would recommend Monica and Public Storage 110% to anyone looking for a clean, safe place to store their belongings. Thank you Monica!
I first rented space at this facility about six months ago and have found it to be totally first class. I took a small unit at first, but find that it has filled up quickly and now am in the process of moving into a larger unit. The facility has good security, is very clean, and staff are friendly and helpful. Denise was top notch in helping me get set up for the larger unit, and all staff at the facility have been nothing short of super. I am very glad that I chose this facility to keep my "stuff"!
They have a policy to charge full month, even though I moved out on the 3rd day of the month. I think this policy is not fair and should be changed to prorate. If they displayed this policy on their web page where I scheduled the move out date, I would have selected an earlier date.
Our stay here prior to our move was great! Denise and Susan provided excellent service throughout our time here. Highly recommend this facility along with the great staff!
Clean but very strict on closing times for accessing your stuff
Big thanks to Monica for all the information and helping me find the right size unit, I didn't realize the lockers were so short when I checked pricing online. I had to remove 2 stars from the review due to an unpleasant experience with Denise, as I just arrived to my storage I was greeted with a knock on my door, Denise rudely explained I was not allowed to have the door closed while organizing my belongings, I then asked if I could have the door only half open so they know I'm there to organize, I was told "No!", then she preceded to explain that I was not allowed to stay in the storage for very long and was told I'm only supposed to "Drop stuff off and leave". I quickly locked up my storage and left as I felt very uncomfortable.
Monica provides excellent and professional service. Very knowledgeable and patient . Thank You Monica
AKAMIE Was really helpful and very knowledgeable. She was able to help me get a storage room really fast. I appreciate all the help.
Met with Denise and she was very helpful. Showed me where my space would be and set me up in very little time. This place is well kept and fairly new.
Denise was a great help, she showed me my space and how to work the gate. Made sure everything worked before I left the business all in minimal amount of time.
Susana was friendly and assisted with all my questions. This is a super clean unit and great security
People steal your stuff and the staff dont want to do anything about it shame on you.and plus they still try to charge you like if nothing happened i know your staffs are thieves they got nervous when i walked in the office and confronted them about what they stole
Denise did a great job helping us. She was extremely friendly and helped us get set up quickly.
Helped determine best price and use for me and my stuff. Started with 10 x 10 but they moved me to 10 x 20. Saved a few dollars too. Thanks Monica!
Susan was very nice and helpful!
Monica and Wendy were super nice and helpful and made the whole experience a fun one while still getting the job done quickly and yhoroughly.
Monica was great.
Denise was wonderful. She answered every question we had and gave a full tour of the facility. Facility was clean and priced fairly.
The staff is very knowledgeable and professional. They offer units from all sizes that you can need. Ask for Susan because she is very knowledgeable and will help you with everything you need. Susan helped us get multiple units and answered all our questions . She gave us a tour and got us what we were looking for. Thank you for great customer service !!!, Richard A.
Susan was great explain everything and made it so easy. Very friendly highly recommended it.
Denise was very helpful and informative.
Susan is very friendly she went above and beyond whenever I needed assistance. I highly recommend the storage location. Very clean very organized.
Needed storage in a hurry. Monica at P.S. was extremely helpful in solving my storage problem. Would highly recommend her and P.S. to anyone needing knowledgeable friendly assistance. Well done!
Nice, clean facility and professional staff. Akamie made checking out the unit a breeze. Recommend this place to all
Andrew was awesome and fast!
Andrew was a good help showed me around my storage unit made sure my storage was clean before I purchased it
Wendy was very helpful and I appreciate her way of explaining everything
Wendy and Monica were very helpful😊
Wendy and Monica provided expectional service.
Super friendly and informative. Walked in looking and unsure about certain spaces. Monica listened and gave me all my options and after looking at different units, together we found the right unit. Definitely go see her at this location! Monica was great!
Wendy was very kind and helpful. Very informative.
Wendy was very informative and made the process quick and easy. Thanks.
Stephanie gave me Great Customer Service and explained everything.
Me siento confortable con el servicio de parte de Susan es un lugar limpio seguro y bien privado lo recomiendo 100’/,
I reserved a storage online and as soon as I walked in Stephanie greeted me right away. She was very helpful in showing me the unit I reserved just in case it wasn’t the right fit. She was very upfront about any additional charges I was being charged for and was overall very pleasant. I definitely chose the right storage space to rent from.
Great customer service! Very friendly, very informative and very friendly. Akamie is the person who helped me, and couldn't be happier with her service. Thank you.
I went to rent a storage and Susan helped me out and made everything very easy. The place is at a great location, good prices and a fairly new facility. Thank you Susan!
Great customer service! Needed an extra unit last minute, very close to closing time, and Denise was so helpful in making that happen!! I also like that the units are temperature controlled with a secured access gate plus another secured access door.
Hugo and monica did a wonderful job helping me! I recommend Public Storage to everyone I know.
Just got a storage. Susan was great! She showed different types of storage units that fit my needs. Even helped with an online promos too. Was in 1 hour before office closing hours and got everything done. Definitely appreciate her services especially before a holiday weekend.
Very clean facility. Monica was very helpful and kind!
Wendy was very helpful !
Susan provided great service and very knowledgeable and pleasant to deal with. This is a good facility
Ashely helped us out a lot with our storage unit! She even suggested a better deal for the same space. Definitely recommend!!!
Ashley and a Wendy are very helpful and informative. Give them a raise and a promotion because they were so helpful
Thanks to Wendy for great service! Also to Monica for helping me with a unit transfer. Top notch storage facility!
This facility is clean and climate controlled. Their rates where lower than the others we checked in the same area. Monica was a delight to work with. I would recommend this facility to anyone looking to store personal goods
Place is really nice and clean. Thank you Susan for your help.
Monica was very helpful! She went above and beyond to help me with everything I needed.
Monica was very helpful. She showed me the unit and answered my questions. We got the unit we needed. A bit more pricey than I would like but the security seems good. I would prefer for them not to try and upsell me when I say I'm good but I understand that is their job.
I LOVE this facility! Best customer service, by far. We have been helped by Akamie, Monica, and Lynne. All three ladies were so helpful. Akamie got me started with a 10x10. She made the process extremely easy! I decided I needed a bigger one after I quickly filled that unit. Monica helped me transfer all of my information and payments to the bigger unit. She had great advice and truly looked out for my best interest. You can’t beat air-conditioned buildings, especially in the summer! Lynne also offered help and a bright smile. Ladies, I can’t thank you enough!!
Andrew was a great guy - great service!
Andrew was really great help helped me get everything set up and ready to move my stuff
Wendy was great!
Andrew was extremely polite, professional, and of great help! Very fast service!
Wendy Is so wonderful to take the time to show a few different unit to my satisfaction. Very cheerful! Thank you for your help
Wendy was extremely helpful and friendly.
Akamie was great help! Very informative.
Friendly staff, great rental rates, clean facility. Akamie is the best!
Andrew is a great great guy, very professional and helpful...Monica ok too...looking forward being a customer at this location.
Wendy was super helpful and patient helping me setup a new storage unit. The location is easy to get into, super clean, and has great hours.
Great experience with Wendy and Monica, fast and friendly!
Thanks to Susan I was able to move in today to my unit. The space is clean and the hours are way more convenient than my last unit 6am to 9pm. They were efficient and accommodating. There is more parking around the property which is a plus. Awesome experience all around.
Wendy was very friendly, kind, and helpful. She made signing up for our additional unit fast and extremely easy. Very impressed with the entire facility and staff. Very clean and well maintained. Highly recommend.
Wendy Quick, efficient and friendly
Great experience! Wendy and the rest of the staff there are all very kind and helpful. Forget all the other storage places around, go with a trusted name. The place is clean and safe and they always have carts available.
Ashley was a great help. Lots of spaces available. Climate controlled units & fairly decent prices. The new customer promo was phenomenal.
I was very pleased with this location. We came in very indecisive, and monica went above and beyond to answer every question. She took the time to walk us to different locations, and show us different units. I would recommend this facility to anyone.
Not honest with price listed, when you arrive they strong arm to purchase insurance which brings up price an additional $10 then 2 to 3 months later raise your storage another $10
Andrew is a great helper. Thank you for your assistance and extra time.
Buenos servicios de susan
Thanks to the Public Storage and their Excellent customer service with affordable prices I was able to move in today. I’m so glad that I found this place . Thank you Susan you made it super easy for me. The representatives on the phone also are very helpful . Thanks Wendy.
Easy process getting my first storage facility. Wendy made this a smooth and informed process.
Wendy done an excellent job helping me with my storage needs and concerns.
Akamie was great!!! She answered all our questions and made sure we had all the info we needed. If you need a storage this is the best place.
Wendy was Very nice and helpful
Thanks a lot, Susan for best guidance, discount price and information.
Andrew helped me get the unit I was looking for. Very easy process.
Denise did an excellent job showing us several sizes of storage units to fit our best needs!
Andrew was great, showed us around and helped us out. Check in was easy and quick Thanks Andrew !
Monica was great!! We love coming here because she is friendly and helpful.
Wendy did a great job!!!
Denise was amazing! She was helpful, nice, & funny. Andrew was also helpful in finding the box I needed.
Susan was so helpful and polite and efficient. I would totally recommend Public Storage to anyone looking for a storage facility.
Great costumer service Wendy
First time using Public Storage services and Wendy from the front office is great and has great customer service skills.
Wendy is a great person, giving good service.
Wendy! Great job!
Wendy & Akamie they were banging they were dope and they are very helpful!
Wendy was great
Easy to use facilities, great customer service from Susan.
Monica provided great customer service. She made me feel right at home. She was knowledgeable, helpful and very friendly.
Susan made our first time using storage pain free, quick, & easy! The facility is immaculately clean, well lit, secure, & air-conditioned. Great service Susan, we appreciate all of your assistance in making moving a lot easier!
I'm happy to have worked with Monica. She was super helpful and friendly throughout the whole process. She showed me two units before I decided on one. Btw, nice facility.
They have perfect service👍, and Susan was so helpful and respectful💕
Ashley, she’s amazing she gave us a 5 star service answered all questions clearly and helped us with everything we need. Go ask for Ashley she’s amazing.
I come about 2 times a month to check on my stuff and the property is always clean. The manager Susan is friendly and everyone in the office.
Wendy was very helpful in getting my unit set up and made it a very pleasant experience!
Just purchased a storage unit with Andrew sweet guy very clear and straight to the point ! Thank you
Very impressed. The service is excellent. Lynne is the one helped me out to finish all process. Highly recommend.
This place Has AC and it Has a purity cool staff like wendy, helpful, useful an awesome
The representative named Wendy was really informative and very kind. The property has great prices, and it’s well maintained. I highly recommend this location!
When I moved in, I was going through a not so great time and there were 2 women there very helpful and I am honestly late on this review but they had helped me when needed. Denise was such a huge help with her sincerity through this time. It was greatly appreciated.
My experience here today was amaaaaazing. I had Andrew and he literally couldn't have made things any smoother than he already was. There was no confusion at all throughout the whole process. The storage units themselves are extremely clean and everything is so organized. I would recommend this place a million times over if I could.
The manager, Monica, was very helpful and patient in serving us. She showed us two units of storage and she treated us very well even though we're only students. She also gave us the best price with discounts and promotions. The storage is very clean, big, and new. Great service!
Monica was very friendly and helped with everything I needed. Great facility with climate control. Can't beat it. 5/5 would store again.
Provided great service
Great service very friendly, efficient knew what they were doing, would highly recommend this place for storage, the person who helped us was Susan, very nice and really was cool to talk to.
Andrew was awesome! The space is perfect for me and the facility is spotless!
Denise helped me to find exactly what I needed, great service.
Really impressed with this facility! I visited several storage places before choosing this one ... right from the star AKAMIE was so very helpful and gave great instructions/answers/solutions with patience. The overall storage facility is very clean, very safe, well-lit and also climate-controlled. "Moving in" a huge percentage of my household goods was a breeze, and I feel like they will be very well stored & in good condition. [mine is in a ground floor, interior unit, with a nice wide door opening!] I feel I made a great decision with this facility. Getting all my belongings stored was mostly seamless (borrowing the flat cart helped-!). The ONE suggestion I would mention for improvement is if they could add trash cans in proper locations (I realize this may take away from the "neatness" of the overall place, but it would be helpful to have some sort of receptacle for just trash (not trashing last-minute unwanted items!)
What a difference. Monica checked us in to our unit, didn't push a bigger unit, and signing the lease was a breeze. She was very helpful and told us about supplies they offer. You have to enter your code at EACH entrance (gate, elevator, etc) so I know my things are secure. We had our things stolen at another location because of their lack of security. I HIGHLY recommend this location! All public storages are NOT the same. This one is the best!
Andrew provided a quick efficient experience leasing a new space.
Great Service, Helpful & Friendly Staff, Super Clean, and New Facility, Large Elevators, Good security.
Clean, New Place and Prices and Staff Monica she had a very friendly and comfortable service.
Susan excelente servicio al cliente.
Susan is a great manager, very kind and provides great customer service.
Very clean, good security, very helpful, and Susan made the move-in easy.
All of the staff are very friendly, and helpful. They made my experience great! After having such a bad experience at the Alondra public storage location. I am very glad I decided to come here.
I started by calling the customer service number and spoke to Mark. Mark was very helpful and set me up with a reservation. About 3 minutes after hanging up with mark, I got a call from Wendy, at the actual location. I met with Wendy, who was exceptionally friendly and helpful. After showing me the initial unit I was interested in, she lined me up with a bigger one after I determined the first one was too small. With her and Susan helping me, we got everything hammered out quickly and I was on my way. Friendly service, clean facility, good experience.
Lynn was very helpful and friendly. The facilities were clean and service was prompt and efficient
Best customer service ever! Akamie and Monica are so very helpful, genuine caring ladies, thankyou, you ladies deserve a golden medal
Susan and Wendy were amazing and very accommodating. Even under pressure they kept on smiling.
Monica was very helpful...she walked the property with us, showing us several units and giving pricing so we could make an informed decision. All office personnel were very friendly, professional, and helpful.
Horrible customer service at La Habra facility. Epic fail in communication.
I dropped by today to make a payment for my storage which is at another location . Lynn and Shauna were very helpful and friendly . Lynn greeted me the moment I walked in with a giant smile on her face ; and Shauna took my payment with such delight . They both cleared up any concerning questions I had about future payments . It felt great walking out knowing this company has my information and items locked and stored ! Thank you again Shauna and Lynn for all your help!
Don't rent here!! This facility is a nightmare! It's a rip -off !! Units are always being broken into and items are being stolen! Management is the worst! The manager is so mean and lazy even her staff looks terrified when they see her! But, what I want to know is, "Why are the storage units getting broken into and thousands of dollars worth of our belongings are being stolen if Susan (the property manager) lives right there on site?"Don't the Cameras work ? Is the security gate left unlocked? This place needs to be shut down!
Store your stuff and then when you want to you come and get it back
Thank you Monica she was lovely an very helpful🌹
Awesome amd great staff
Clean buildings, friendly helpful staff. Don't like that you have to buy insurance and their lock. Just a couple more way to get more $$ from you!
Akamie was very nice and explained everything I needed to know moving forward awesome job G
The facility was extremely clean. Lynne was very helpful and knowledgeable.
Susan helped me pick the best storage and gave me some advice on which one would suit me best!! She was efficient and super helpful.
Nice clean units friendly staff great prices no rodents (YEAH)
Akamie is a person who takes great pride in her work and it shows. Ihave yet to see her doing nothing she is always very helpful and happy! You don't see it much anymore but it makes you feel good to see someone take pride in there job. Its a rare quality now days! Carmine Scuteri #1078
Mike was so helpful in getting my storage unit all set up! Great customer service.
Great service and nice location!
Very helpful, very friendly staff! Lynne was amazzzzzzing!
This review is for Lynn. I must say her performance of making a sale was awesome. A person who knows what she's doing. She sure got my attention. I thank you lotts Lynn. You just made my day brighter and lighter
Awesome people, very friendly!!!
Excellent customer service and super clean facility. Akamie and Susan were extremely professional and made the process of picking out a storage unit and completing the process very easy. They even entertained my two-year old son so, that I could complete the process quickly. I would definitely recommend this location!
Susan en muy eficiente y profesional
Great service from Lynne very helpful and nice.
I am a manager in customer service and I am always looking for great customer service with quick and efficient service. I received just that when I was working with Ray at the La Habra location! I walked in needing to just look at the unit because I had other things to do that day. I not only got the unit but was able to knock out the paperwork (or should I say paperless) process in less than 15 minutes. I was out the door with my new unit and saved myself an additional $30 per month that I was not expecting! Great work Ray! Keep up the good work and it is great to know there are still great customer service representatives. Best regards, Satisfied consumer.
Great customer service with a smile is hard to find nowadays and I would have never thought I would find it when renting a storage space. Susan was great and did not mind one bit that I was few minutes late to my appointment. Great Experience overall!
Monica is awesome she was very clear and direct with the unit I was inquiring about. Excited to move into my new storage unit!
It's always hard to find a trusting storage facility. In saying that I felt very comfortable right when I walked into Public Storage on Lambert. Ray went over every detail, gave me some pointers, offered products that would help me the most, and made sure everything worked and was to my liking. No regrets here!
Amazing clean storage units. Very friendly staff Krystal helped me today and was great she answer all my questions and was very kind. Cant wait to store my items.
Monica & Susan where a great help in finding us a great deal on a storage unit. Hats off to both of you ladies!
Loved this place. Such a great deal too! Labor Day special was amazing... Monica was awesome. Went by so fast and she was so thorough. Definitely recommend.
I highly recommend public storage, the hours are the best around,and krystall who works there, she is nice,and helpful. She is the time to share your storage experience. She takes a good service, and good explain to me. Thank you so much.
Mike gave us exceptional service great guy
Very nice and clean location. Very nice weather inside the building. All the staff was very nice and super enthusiastic. Thank you crystal,monica,susan,lynnet for your positive atmosphere.
Crystal was amazing today she was very helpful and the property was well maintained and a.c. cool 👍
We had never used a storage space before. Lynne was very helpful and answered our many questions clearly. This La Habra location is newly upgraded and very clean and secure. We did look at another place and Public Storage was more secure and a better value.
Alexia was very helpful from start to finish. She fully explained the space i was going to be renting and showed it to me in full detail. She also went over all the terms of the conditions and was a pleasant experience renting from Public Storage. Will definitely recommend this location to others.
Monica assisted me with renting my unit. She was great! Showed me three different units and sizes. Explained everything in detail and made sure I was satisfied. This location is super clean and I could not be happier with the unit I rented and the assistance I got from Monica!
Great place and awsome customer service. Thank to Akami and Lynn. Made my crazy moving day a breeze!
I honestly believe that the staff at this location solicit there friends and family members to leave 5 star reviews because anyone who knows anything about this place would never do so. Yes they are all nice and helpful in getting you singed up but then the are not nice at all. The staff is made up of very young unqualified girls who have been trained to get you in but not trained on maintaining good customer relations. What they do is discourage customers from accessing their unit once moved in. If you visit your unit more that once a week they systematically mount an effort to prove that you are doing something against their 13 pages of policies. The will falsely accuse you of activity to prove this. They even go as far as repositioning there cameras to record your activities. This place is the worst I have ever done business with and it took me calling there corporate office and complaining to get them to stop harassing me. I have since moved to "MY STORAGE SPACE" a half mile east on lambert in Brea. The place is brand new with better prices and security and it's employees are well trained and very nice even after moving in.
Lynne was very helpful,knowledgeable and friendly.
I just want to say a big thank you to crystal! She was extremely nice and explained everything. Not to mention she helped me after business hours and did it with an awesome attitude. She did not complain or send me away because it was closing time. Whenever you come down here ask for crystal shes the best!! She will take care of you!!!
Krystall has AMAZING customer service skills. Being a cvs Store manager i love to see associates going the extra mile to take of their guest! Thank you Krstall and public storage...
Thank you for your help and time to the people that work at public storage they so helpful with from holding the unit till I got there all the way to doing the paperwork, easily I would come back here for storage. Thanks again from the with the big unit 😉
The best, most helpful person at this location Is Lynne. She was very efficient, kind and helpful. Being disabled she went above and beyond to help me. Clean and secure site!
Service is great for Monica and akamie
Today I went to Public storage to rent a unit and I was met by Mike and he excelled himself in courtesy and customer service. He was extremely helpful and kind. He deserves a promotion!
To whom it may concern, I'd just like to say that whoever hired Lynne really knew what they were doing. She is professional, prompt,friendly and she really took care of my storage needs. I would suggest renting from Lynne and place. She is great representative., services was excellent. I am very happy with lynne's services. Lynne is great helpful and really helped me to obtain the best deal for me. Highly recommend to anybody looking for a storage place. Happy to join the public storage in la habra. Thanks, kay.
I had the best experience this past weekend at Public Storage. I had moved my storage from Azusa and made it in right at 5. Susan was kind enough to stay and help me. She was so professional and patient with me and even helped me get a better deal than the one I had found online!! She totally saved my day. She was just the best. Thank you!
Susan was super helpful and helped us find the unit that was perfect for our needs!
I recommend storage at this location. Even tho they are under construction Susan and Bobby helped get to my space, No problem. They are a great help. And I'm glad their is asphalt now! Great service as always. Thanks guys!
I am shocked and disappointed how fast the monthly rate has increased and how often! Called to reasonably ask if there was an adjustment that could be made for a good and on time customer, and, I was tersely denied. I plan on removal of all my kept goods asap. I must say the employees are hard workers and they aim to please, unlike their customer service dept.
Susan has provided great service
I've been at this facility for seven months now I've been interacting with Susan at the office she's been very helpful and very professional I would definitely give it a five star's and encourage anybody to use it
The manager is awesome!!!
Akamie and Susan have great customer service skills they helped me on the property while they are under construction. Great service from these two. Thanks girls!
Awesome job by akemi and Susan helping me with my storage dilemma
Great location awesone service Susan is always very helpful she is the best
It's a storage...
If I could I would give this place 0 stars. We had a unit for 3 months, we went to move out our things yesterday and when we got to the storage unit we realizes it had been robbed, several things were missing, suitcases with clothes (including my wedding dress), kitchen accessories, autographed items, decoration items, my husband's school diplomas and other items and frames. The people from Public Storage claim that they don't have security cameras which is completely absurd and stupid. We filed a police report and a report with this company and havent heard back. SERIOUSLY DO NOT GET A STORAGE UNIT HERE IF YOU WANT TO KEEP YOUR THINGS SAFE.
The Staff were top of the Notch! Monica being the one that helped us through out the whole process could not have been more polite, hospitable, personable and didn't miss a beat and covered every detail in clarity. I recommend this Public Storage to all others looking for a place they most likely will feel the same about! Thanks!
I want to give a big shout out to Susan for being so nice and helpful. Good service
Came by to rent storage. Received great service from Susan the manager. Explained everything in a professional manner. Place was clean. Much better than other places I've been looking at.
Susan was very helpful, she answered every question I had A++
It's been nothing but amazing feedback and assistance from Ashley and Susan since I walked in. Getting a unit was quick, simple, and within my budget. The place feels remote and secure behind multiple doors. Details were explained clear and any remaining questions were quickly resolved to satisfaction.
My wife & I came to this property looking for a unit to suit our needs. We had many questions . I'm glad we ran into Susan, the new property's manager.She's very friendly,she respond it to all of our questions we had,drove us around the property on their golf cart. Susan took a reasonable time to show us three different size units. If your looking for great customer service, ask for Susan,she's the best in our list,and best of all she's also spanish speaking. Thank you Susan for your work.☺ and God Bless you. Mi esposa y Yo estabamos buscando un lugar dónde guardar nuestras cosas,llegamos a Public Storage dónde conocimos a Susan la nueva manejadora del lugar. Una mujer muy amable, amigable, repondió a todas las preguntas que teniamos. Nos llevó en el carrito de la propiedad, nos mostró los alrededores de la propiedad,como tambien tres unidades para escoger. Pues,mi esposa y Yo,quedamos muy contentos con el servicio que Susan nos dió,y, más al saber que es bilingüe. Si nesecita dónde guardar sus cosas y quiere que le traten bien,y le hablen en su idióma, busque a Susan, es una persona muy buena conocedora de su trabajo. Gracias Susan por tu atencion y trabajo.Y, Dios te Bendiga.
Susan provided great service and very wonderful
Very helpful.Kelsey was polite and sufficient
Susan! best ever service! i love it.
Have been Unhappy with other Storages Companies and was VERY GREATFULL to end up at this location Because James and Susan did an AMAZING job to do whatever it took to put a smile on My face After dealing with the others. James made me feel like I had nothing to worry about even tho I was Stressed. And Susan is the Best... Thanks a BUNCH GUYS. . KEEP UP THE GOOD WORK. .....
Susan is very very helpful and nice !!!! Highly recommended !
Great service! Very friendly! Employees are so nice and helpful. Never had a single problem. Thank you Cliff!
Krystle was Outstanding courteous & professional service W/a smile!
Great price and nice facility. Crystal, thanks for the great customer service!
Super friendly service, made the move in process very easy.
Great experience overall! Property manager, Cliff, was very friendly and helpful.
Excellent customer service very friendly
Cliff was very helpful during my move in.
Cliff was very helpful and very professional. I'm glad I chose public storage.
Krystal helped us when we moved in and she was so polite and professional. When we moved out Cliff helped us and was great. Overall this is a great public storage location! Would definitely use again!
Cliff is ALWAYS extremely helpful, courteous and delivers excellent customer service! 😆😆😆
Cliff did a outstanding job taking care of everything that I needed. He showed me all the different options and found the right storage.
Great customer service! No problems ever! Cliff was always helpful.
The facility is very clean. The manager Cliff was a pleasure to work with.
I have to give a big thanks to Cliff and his crew at Public Storage in La Habra. I've had a classic car parked in a storage here for over a year now and it has worked out great for me. I constantly see Cliff out walking the lot which makes the place seem very secure.
Krystle and Cliff were a great service to me. I was able to get the right unit in the shade and also was able to take a ride on golf cart to view my unit.
Cliff has been such a big help! He helped me feel good about leaving our belongings at the Public Storage. We've had a storage unit here for about 9 months and I always felt it was very safe and protected. He made the process of moving in and out so easy. Thank you!!
I came yesterday to this location but my mother had a reservation someplace else. I wanted to store with this company because I felt better about a big name brand but unfortunately it was just not what I was looking for, something closer to home and first rent free was what I really wanted. Melissa was very helpful, she searched other locations for a promotion but nothing that was close worked out. She was professional sweet and awesome. I Will consider Public Storage in the future if needed.
I had a wonderful experience with public storage they where very helpful
Had an excellent experience with this Public Storage. Everything was very straightforward. Cliff was always very helpful and I frequently saw him checking the units which made me comfortable with having my stuff there.
Came in to rent storage and my English not very good but Janelle helped me with everything. Very nice and fast. Space worked good for me, 5 star!!!!
My mother Barbara just stored at this location after moving in with me from her home out of state. I used to rent at another Public Storage facility a few years ago and knew from my own experience Public Storage is a place you can trust your stuff at! When we came to see space the staff was very friendly and helpful. They were very knowledgable and patient (brought my 3 year old son who could not stand still! Lol) They helped us very quickly and efficiently and made the process a lot easier for us. I definitely recommend Public Storage to all my friends and family! Every time we come by the office to get a key for either the bathroom or cart, both Cliff and Janelle are always so kind. They definitely provide 5 star service!!!
My family just had to do a downsize and go from a large storage space to one that was a better size for us. Cliff and Janelle were great to work with and were nice enough to stay late and make sure we were taken care of so we could get things moved after the office was closed. Both of them helped make the transition go smoothly. I have dealt with Cliff many times over the years and whether I need info on billing, available space, or help in general, Cliff offers the best in no-hassle customer service.
I needed a place to store my things for about a month and was very pleased with this location. It felt very secure and the manager, Cliff, was very friendly. I moved out within a month and was not charged anything over what I payed when I moved in.
I needed to store a work truck here for a couple of months. The whole process was easy. The price was good and the access hours were extended enough for me. I definitely recommend this place.
we are so happy we chose the Public Storage on Lambert rd. in La Habra. Cliff that works there made our experience excellent!
As Self-Storage facilities go, this one is clean and well run by Cliff in the office. He was pleasant and helpful and moved quickly to get me the space I needed and get the paperwork completed in a hurry. I was only there 1-month (18th to the 18th). Be aware that the Public Storage billing may request you make another payment for the remainder of the month or face a late payment. Speak with Cliff first. If you're only staying til mid-month, you may be pre-paying rent which, technically is non-refundable. This happened to me. After paying on the 18th for my 1-month, I got a call on the 4th of the following month that the remaining bill was due. It was actually only due if I planned on staying after the 17th. I was not aware of this policy. I paid (thinking it would be refunded if I left prior to my 30th day). When I arrived today to move out, Cliff mentioned the remaining month's rent was not refundable. I objected. He helped me make a call to management and we got the situation resolved...with a refund. Understand the billing cycle and talk with Cliff. He explained it clearly and helped out tremendously. I would not hesitate to go back to this Public Storage.
Very friendly and helpful staff. Cliff, the property manager, and Tehya helped me get settled in. I was able to move in my stuff the same day I came by. Very quick and easy, and the prices are a lot better than other nearby places.
In desperate need of a facility to move household property, I found this local storage unit and when I met with the on site manager, he helped more than expected. Offered me an upgraded unit from a different promotion which completely suited my needs. Had I gone with my original booking, I would not have had enough space and been quite stressed. Manager made a stressful situation far less complicated! Thanks
This is a clean and well mainted facility run by a professional staff. Cliff was very helpful. The access hours are great and the rates are competitive.
Cliff was very friendly and helpful. He showed me the unit to make sure it had plenty of space for my stuff. It's great to have someone like him who cares about the customers.
We had our things here for a couple of months. The building was always clean and air conditioned and the price was the best that I could find in the area. Cliff and his staff are super friendly and made the experience as easy as possible
My husband rented a garage here to temporarily stash the car that we bought our daughter for her 16th birthday. There was a great promotion for the first month and they didn't care that we only needed the space for a couple of weeks. The other places that we looked at wanted a 6 month commitment! We are very happy with the customer service that we received and will be back again if we need storage.
Great service from Britt during my summer rental. My friends and I will definitely be back here next summer break :)
Fast and friendly. Great deal and convenient location for moving in and out. Janelle was knowledgable and helped out tremendously.
Kelly was extremely helpful and courteous. I had lost my ID the day before my scheduled appointment to rent a unit and Kelly helped me get a name change to the unit to ensure I received the best pricing possible. Very satisfied with the wonderful customer service.
Cliff, at #08207 in La Habra,CA, was very helpful in finding the best value for our storage needs. He helped complete our paperwork quickly so we could move our things into storage right away.
Best storage experience. We have been here almost 5 years. The entire time Cliff and his team have worked hard to accommodate or ever changing needs through the years. They all treated us wonderfully and always with a smile. I highly recommend this location. I definitely would use this site again if the need arose. Thanks Clifg.
It's spacious, convenient, and secure.
Cliff has been a great help during my storage experience. Clean facility and friendly staff.
Customer service at this location is obviously a priority! Cliff and Brittania are very friendly each time I come in. The facility is secure and well kept.
Very friendly staff, Clifford and Brittiania. Very clean facility and I appreciate the free dollies that are offered.
Brittiania was extremely helpful and professional. I would recommend my friends to come back and use Public Storage. She is the best!!!
We had actually gone to a Public Storage down the street, but they didn't have the size of unit we were looking for. They called the La Habra location, verified they had an available unit, and sent us over there. We met with Cliff, who showed us the unit, quoted us a price, and explained the facility rules. He was friendly and very professional. The whole rental process was quick and easy and Cliff got us on our way with no hassle.
The staff is very accommodating and very pleasant to work with.
My business has rented a storage unit at Public Storage in La Habra for several years. The property is always clean and professional looking. I often see the property manager Cliff, who is very friendly and eager to help in any way. La Habra is a great storage location for my company and Cliff is a great manager to work with. Thank you Public Storage!
I have used the public storage both on Main Street in Anaheim and the one on Lambert. Although the Anaheim one is much newer and in a nice building. Their amenities fail in comparison to the customer service I received by the on site manager Cliff Aldrich at the Lambert location. I was just another customer at previous public storage's but Cliff took the time to greet me with a smile whenever he saw me and was very helpful with any and all questions i had. I had one of my best storage experiences in Lambert and would recommend this location to anyone looking for a place to store items.
To: Whom it may concern (Public Storage La Habra, CA -Lambert Rd.) From: Dr. D. Our family's experience at this location for the last 30+ months was nothing but helpful cooperation on behalf of all the staff. Cliff was extremely friendly and helpful and found quick honest answers to any concerns we have over this time. Our family would highly recommend this location and we are grateful for their "Go the extra mile service." Big thanks to Cliff and staff, Dr. D.
Reina provided me with World Class service renting my unit was stress free and Reina was knowledgeable about her job policies and procedures. Thank you Reina for providing me world class customer service. Thank you AGAIN. Have a great day.
We had a parking space here about a year ago and really loved the facility and the staff. Was hoping to get another parking space but they no longer have any. The manager Cliff remembered us and we had a great catching up conversation. He offered to show us some larger units to store our car. Although that wont work for us I really appreciated the time he spent with us. I was also able to get some boxes to clean out the trunk of our vehicle too.