Public Storage Self-Storage Units at 4880 W Rosecrans Ave, Hawthorne, CA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x4'Online only price$ 27/moSmall 5'x4'
$ 27/mo $33Best Price Label
- Climate Controlled
- Inside unit
5'x5'Online only price$ 81/moSmall 5'x5'
$ 81/mo $101Best Price Label
- Climate Controlled
5'x10'Online only price$ 112/moSmall 5'x10'
$ 112/mo $140Best Price Label2 unit left!
- Climate Controlled
5'x10'Online only price$ 144/moSmall 5'x10'
$ 144/mo $180Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 166/moMedium 10'x10'
$ 166/mo $208Best Price LabelHurry!
- Climate Controlled
10'x10'Online only price$ 229/moMedium 10'x10'
$ 229/mo $286Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 272/moLarge 10'x20'
$ 272/mo $340Best Price Label1 unit left!
- Climate Controlled
10'x15'Online only price$ 284/moLarge 10'x15'
$ 284/mo $355Best Price Label1 unit left!
- Climate Controlled
10'x15'Online only price$ 284/moLarge 10'x15'
$ 284/mo $355Best Price Label1 unit left!
- Climate Controlled
10'x15'Online only price$ 341/moLarge 10'x15'
$ 341/mo $426Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 396/moLarge 10'x20'
$ 396/mo $495Best Price Label2 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Hawthorne
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Hawthorne Climate Controlled Storage Just East of the 405
Storage units in Hawthorne are located just off the 405 at the Rosecrans exit. All-indoor climate controlled storage units in a range of sizes from small lockers to extra-large 10x30 storage units are on-site, providing abundant self storage options near El Camino College and South Bay beaches.
Whether you want a spot to stow all your beach gear for your favorite among nearby Manhattan, Hermosa, El Segundo and Redondo beaches or you need to store all your belongings during a move, we have a size that should work out well.
Small Hawthorne Storage Units
El Camino College students needing more elbow room in tight living quarters can store books and materials not immediately needed for classes in a cheap locker, along with luggage, off-season clothing and the like. Golfing enthusiasts who frequent Alondra Golf Course can tuck away clubs in a 5x5 storage unit after a round. We're just 3 miles from the fairways for convenient golf club storage.
Mitchell and Juan Cabrillo Elementary School families looking to declutter can store everyone's recreational gear in a 5x10 storage unit for play at Hollyglen or Alondra parks. Behind the athletic equipment, bike storage, kites, picnic gear, body boards, beach umbrellas and sand chairs, store rarely used items like holiday decor and off-season garments.
Medium Hawthorne Storage Units
Small businesses along Rosecrans Avenue can clear out extra workspace or tidy up customer-service areas with a 10x10 storage unit. Pack away inventory, packaging supplies, marketing materials, furniture, seasonal displays and filing cabinets off-site but handy.
Large Hawthorne Storage Units
If you have a full garage but would like to get the cars parked inside again, store long kayaks and standup paddleboards in a 10x15 storage unit. Plus stow camping and fishing gear, and whatever else is clogging your garage along with the oars and paddles. If you are building an ADU, these roomy storage rentals can accommodate four rooms of belongings.
Homeowners around Lawndale and Leuzinger High Schools planning a renovation can store five rooms of furnishings in a 10x20 storage unit. These large storage rentals will hold a three-bedroom home's contents if you are new to Hawthorne or in-between residences and still house hunting.
For larger renovation projects or if you are moving from a very big house, a 10x30 storage unit could be a good fit. These extra-large storage rentals are about the size of a two-car garage and will hold more than seven rooms of furnishings.
Hawthorne Public Storage has a climate controlled storage solution just right for your needs.
If you don't yet see an option for you, we have ample storage units nearby on Hughes Way and Crenshaw Boulevard.
At this Hawthorne Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 597)
AVOID THIS PUBLIC STORAGE. While I’ve generally had great experiences with Public Storage, this one falls short. —Safety: Safety can be a concern, especially after 7 PM, due to suspicious individuals near the storage gate. While a code or your phone is required to access the main gate, it's important to be cautious as anyone can follow you inside. Consider visiting during daylight hours or with a companion for added security. —Access Concerns: Accessing your storage unit at this location can be frustrating. The sliding doors are sometimes locked from the inside during morning hours (6-9:30 AM) and evening hours (6-9 PM), which can leave you unable to reach your belongings. The is a failure of the staff to inspect the doors. This inconsistency is a major inconvenience, and it's worsened by the fact that there's no staff assistance until 9:30 AM. It's important to note that addressing this issue with the front office can be challenging, as the manager, Carmen, often avoids taking responsibility. While the majority of the staff is friendly and helpful, there is considerable room for improvement in the facility's overall management. —Trolley Accessibility: No trolley access from 6 AM to 9:30 AM and 6 PM to 9 PM. Getting hold of a trolley at this facility can be an unnecessarily complex task. To use a trolley during their business hours (9:30 AM to 6 PM), you must present your ID at the front desk. Accessing the office poses a challenge, requiring navigation through a hallway and inputting a door code. Frustration arises when the provided code fails, creating an unexpected obstacle in moving belongings. This unnecessarily complicates an otherwise straightforward storage process. Improving trolley access during all hours would enhance overall customer satisfaction.
Carmen was very helpful and courteous in assisting me with an issue with my unit! This location is always very clean and organized!
This location is very disappointing! They NEVER CLEAN OUTSIDE or INSIDE! I see the SAME trash from a week ago as I return. The inside floors are ALWAYS DUSTY! Clearly the manger for this site is UNPROFESSIONAL & allows employees to do absolutely NOTHING! Bathroom never has SOAP, toilet seat covers or toilet paper! I have seen broken glass as well as harmful materials in the parking lot where our kids have to walk through & tires can be flattened. The only consistency they have is RAISING RENT! You’ve been warned! If you want clean & professional look for others spots! Very disappointing! I will say the employees are not rude or anything, just seem careless!
Joseph Pinoke was very helpful. He helped me with all my qualifications about public storage
Gracias Carmen por su ayuda...lugar siempre muy limpio y amable
Great service , great customer service Cynthia and Carmen really helped me out ALOT at first I’m changing my review because they threw out my baby stuff because I didn’t answer the phone and didn’t have no right to get rid of my stuff.
Great . Service . Thank you Carmen very clean facilty
Worst storage ever, they over charge you. Then when I wanted to get my stuff out all the carts were locked and I had to carry everything 1 by 1. She knew I was coming from Moreno Valley I had just spoke with her and asked about it being open. She is very rude and something about my debit card. I felt it was racist. This is not the last time they will be hearing from me….
clean facilities and amazing service, I was helped by Carmen who was very friendly!
Exelente servicio..gracias Carmen
Cynthia was the best, she helped me out in a very difficult situation, I recommend coming to her
Cynthia totally took care of me!
Everything was great-Carmen is great. Thank you!
Carmen …is the best!
Moving is stressful but coming to this storage location has made a stressful situation feel like a breeze. The customer service is top tier. I underestimated my storage need twice and was able to change units and add a second unit with complete ease. No confusion or hassle. I compared it to another local storage and this storage is clean and secure. Not only for my belongings but I feel safe going to the storage alone.
I came in today to inquire about storage space. Cynthia helped me secure a space on the 1st floor. The process was seamless. Cynthia answered all of my questions and walked me through everything from the application to the gate code and accessibility. Great customer service!! Highly recommend.
Cynthia was amazing and so helpful !
Great service very well kept
Great service always at this location-
Service is always great. Thank you Carmen
Very helpful and easy rent and register. Manager Carmen was 👍 great!!!
Jeanette and Carmen are absolutely fantastic and super helpful and friendly and got me signed up for storage and got the app working when I really needed help!!!
Jeanette and Carmen were very helpful even stayed to help-. Very clean facility and easily accessible thank you ladies
Cynthia was verry helpful ! Very professional and good customer service! Really recommend this public storage !
Synthia is the best
Cynthia was really helpful with our transfer!! Excellent service.
I went in and work with Cynthia on getting my space and she help me out a lot. She had all the information I needed and answered all my questions and didn’t make complicated at all, super simplified. She had such a good mood through out the whole process and positive attitude. Thank you 😊 best experience for been my first time getting a storage.
Congratulations!! Public Storage Rosecrans... You have an excellent employee... Cynthia!! I came rushing myself, doubting if I was going to be able to renew my info. And Cynthia made it sooo easy. She updated my information. She helped me downloading the app. She showed me how to use my phone to open the gate. Thank you Cynthia. You are a very professional representative. 👏
Carmen and Cynthia were amazing extraordinaire this duo helped us out when we most needed it. Hardship during the time of December hit us hard but their comforting smile and positive attitude made out move in and move out very heartwarming. Plus their Location is super clean well maintained they put in the work on the floor and in the office! Thank you ladies if I can give you guys 10 stars I would. Will definitely recommend!
I've had to rent many storage places and this location is by far the best one. Cynthia was super helpful and knew the answers to all my questions and concerns. I have my go to spot. Facility is super clean and well managed. 5 out of 5 without question
thank you so much darlin, cynthia you were the best for my son and I
Came in for a rental but was unsure of the size that I needed. Ana was awesome and extremely helpful. The location itself was clean and easily accessible. The staff here is friendly and informative.
This storage had amazing customer service and the unit was clean and very accessible!
to be quite honest i loved the service it was very good the employees are so so caring!, they helped me when i was lost. to be specific, iris and cynthia were really great they just know how to do their job 10000% i am for sure looking forward to coming back to receive great service again
Super clean, easy accessibility, and the staff is amazing. Highly recommend
thank you cynthia you were so amazing
cynthia was super helpful in getting my new unit set up after i had to relocate from a different location. she went the extra mile and made the transition easy and painless
Cynthia was very helpful and friendly service. Need more people like her. Thanks
Thank you cynthia
Cynthia and carmen was very helpful and knowledgable very satisfied
Cynthia excellent service
Had a great experience. Front desk associate answered all my questions.
Gracias cynthia me dio mucho gusto su ayuda
First time getting my own Storage and Cynthia was very professional and kind and explained everything I needed to know I appreciate a place that gives excellent customer service
Excelente servicio, muchas gracias Carmen
Thank you sooo much Cynthia
Cynthia was the best super helpful! Made it easy and quick. Answered all the questions for me.
She is super good and very helpful.
Cynthia is amazing
Carmen is always exceptional at helping me out even if my unit is not at her location. She's great at what she does and is always willing to help and go above and beyond- no one like her-
Cynthia did a great job showing me around and helping me through the facility. She made the process super easy and was very patient as well! Appreciate it and as someone new to storage units and how it works, she helped me a lot. Big thanks to her and Carmen!
I had never given a review to Public Storage before, I dont even know who Mayra and Carmen are. They posted a review on my behalf without my permission.
It seems like everytime I go to my storage. A new staff has appeared rude and young. This location needs too clean a little better in the elevator and hallways.You would think as much money that you're charged, you would hire a staff with better customer service skills and not looking for a check.
Staff is rude & unprofessional in person & on the phone seems like they always having a bad day
Muchas gracias Cinthia por su ayuda
Carmen was very professional. Process of getting my unit was fast and clear, everything is clean and well maintained.
So grateful for Cynthia & Carmain ! Thank you for your assistance in getting us all set to go with our unit ! The hospitality is unmatched and I appreciate how thorough Cynthia was to make sure we got what we needed! Thanks again ladies
Wow!!! Was able to rent storage space effortlessly due to the helpful staff's knowledge. Thank you so much Cynthia and Carmain. Thank you PUBLIC STORAGE!!!!
Thank you Cynthia for the help
Cynthia was very helpful, she took her time in showing me and explaining the difference between units. My experience was excellent.
Excelente servicio de Cynthia ...muy profesional y paciente al explicar y enseñar los servicios y condiciones ...muchas gracias ..
Great service by Carmen and Cynthia are helpful and well aware of everything I wanted 😊
Thank you Cynthia
Cynthia and the crew here are awesome! Very helpful! The building is clean and new, highly recommend.
Very attentive and Cynthia very professional and helpful
Cynthia was fantastic. Very helpful. Clean and beautiful. Easy to find off freeway.
Cynthia was a great help with helping select a storage. Explained everything in detail and had patience with my decision.
Great service. The ladies are always willing to help. Clean facility
Cynthia was pleasant and helpful! Easy to setup and access my storage unit. Highly recommend.
Thank you Cynthia u were great 😊
Awesome experience. Cynthia made it so easy and was very efficient.
Thank you Cynthia
Carmen and the girls were very helpful. Nice & clean facility.
Cynthia was great very helpful!
This is my third time back this facility is always so clean and the girls are always very welcoming
Cynthia was very helpful and patient with me which I really appreciate. Answering all of my questions and letting me know my best opinions
Cynthia was so helpful, she took the time to explain rates , options and show us the facility.
Great help from Cynthia. Made the whole process so smooth. Highly recommend.
Great service, thank you Cynthia.
Cynthia super helpful
Location was friendly and very helpful at times when i needed it most... definitely a good spot to store your goods! Cynthia was a tremendous help to me on my last day of storage.. thanks for the help!!
Thank You Cinthia, thank you for your help
Cynthia was very helpful and quick!
Cynthia is amazing. I had a pleasant experience with ordering the unit. She is professional and extremely knowledgeable. My check in was fast and i love how clean the unit is. Cynthia explained all the terms and conditions clearly and I am at ease knowing my belongings will be safe and secured
Thank u cynthia
Thank you for everything Cynthia great place
The employees were really Pleasant and helpful and knowledgeable about the premises I would definitely rent another space and recommend a friend
Great experience Cynthia was very knowledgeable and explained every detail.
Carmen fue muy Profesional y me dio buen servicio,.
Thank you Cynthia por su ayuda
Cynthia was great! Much help!
Thank you Cynthia for your help
Cynthia was so nice and helpful. I really appreciated the great customer service!
Cynthia was very helpful and polite and this storage site is awesome
Cynthia was super helpful!!
Thank you cynthia for the excellent service
Great customer service.. will recommend to friends.
Quick, easy to sign up 😃
Everything is GREAT!
Mr Andrés and Señorita Evelyn were Excepctional, very accomadating,Kind and Professional. Great Tony the Tigre Great!!
This Public Storage location is by far the best self storage location I've had. When it came to getting my unit, and later upgrading to a larger unit thereafter, both Luis and Carmen were incredibly friendly, helpful and informative. I'll be recommending this location to people for years to come 😌
Usually I don't write reviews but Evelin was awesome very helpful answered all my question's location is clean seems very safe and secure plus there's a/c
Evelin was very helpful and answered all of my questions, location is clean and seems very safe & secure. Will definitely refer family and friends who need storage services.
Public storage in Hawthorne on Rosecrans is very clean very nice customer service and there was no wait it was very fast I would recommend Public Storage to everyone
Best service ever, there’s this lady named Kate Kelly who was very nice, and took us to a tour to see what’s there. Plus on that note, very great service absolutely recommended.
Nice girls, property is always clean.
They were able to help me out with what I needed, the workers were excellent very polite and patient.
I received great help and the employee were wonderful and helpful .
Angel and Carmen were great. Great service
Always clean and well managed.
Evelin y Carmen muy amables el lugar muy limpio. !!!
Lay was wonderful!!!!!
Chelsie and carmen were great. Very clean facility thank you
This the real Carmen handling customer service issues...😊
Thank you Lay and Carmen for your help and patience
Lay was super helpful and i greatly appreciate the kindness shown. 5/5
Muy bien servicio de la señorita Carmen- muy limpio también
Great service from carmen she is wonderful. Thank you for helping me pick the right size unit and my packing supplies.
Muy buen servicio de Carmen edificio limpio. Muchas gracias
Muy bien servicio de la senorita Carmen. Muy limpio todo el edificio. Gracias
I used this facility for the last eight months and I would highly recommend. It is clean and well maintained. Lay and the rest of the front desk team were helpful and kind.
Buen servicio siempre. Gracias
My third time back to this facility Carmen is great always!! Facility is kept up nice.
Great service from carmen 😉 clean facility climate controlled.
Good service from the girls always. Clean facility always taken care of
Very good service from carmen. I store at another location but here is always closer to me and they treat me like a customer of their own. Thank you might consider moving this way.
Thanks Lay and Carmen for introducing me to the PS app. Property is nice and Clean.
Lay seems cool and helpful
Thanks Lay for helping me download the PS app!
I worked exclusively with Carmen on my Account, she was fabulous, patient, kind and understanding with all of my needs. She is a wonderful business Woman with excellent advise to all that contact her. Thank you Carmen ThomasLSimmons
Carmen es exceptional....siempre buen servicio hasta me conoce por nombre- estoy muy feliz que ya regreso. la propiedad siempre limpia y bien cuidada! gracias carmen
Thank you Carmen for the great customer service!
Lay is a wonderful customer service rep for Public Storage. She was very helpful, thorough and knowledgeable of the units and prices as well as insurance and use of the key. How to use access or gain access to the unit with the passcode, elevator use when open and after I loved her sweet persona very representable and kind but the most important thing was "patience". Which most customer reps do not have they rush through everything,, but she was very patient and took her time going over the agreements and such. A+ for service.. This is why I chose this particular Public storage facility. etc I love the widr corridors. I fetl very comfortable walking (with the walkthrough) and I was pleased with what I saw. Along with everything else the price was not bad at all. Thanks again Lay!😃 🌟🌟🌟🌟🌟 Ms. Michelle M. Crawford
Excellent service looking forward to moving in soon-very pleased with what ive seen. Carmen has gone above and beyond customer service she is just great at what she does. She showes me three units with no hesitation showed me what her facility has to offer. Exceptional service. Bye EXTRASPACE hello PUBLIC STORAGE!!
Great service helpful people
Carmen was more than helpful and provided me with very good customer service !!
Clean, well lit storage option. Nice staff, Carmen in the front office has been particularly helpful. Highly recommend.
Great service thsnk you Carmen
The staff is amazing and the location is impeccably clean. Special shout out to Carmen and Lay for being so accommodating and helpful upfront.
Was a Amazing experience and they customer service and employee's are super nice will definitely recommend this location
Easy storage spot that has awesome customer service.
The most easiest and friendliest service to getting set up for a first time storage user. Lay was friendly and very patient answering all my questions. Couldn’t be any happier getting started.
Great Service from Carmen always. Its my third time back at this location always clean.
great service from carmen always glad she’s back. clean facility great covid regulations thank you
Needed some space to store my belongings and I had plenty of questions, in which, Chelsie assisted me immensely!! Very professional and helpful in the end.
First of Lay is very professional and very helpful. She answered all my questions and very quick. The facility was very clean and up to date.
Lay is super help me, did great job! Very clean and kind , very comfortable service!
First time here .the stuff are honest and very helpful thank u lay
The manager, Lay was very helpful in telling me how to secure a unit online and she helped me make a next day appointment to get the unit I wanted. The facility is very clean and conveniently located.
Had a great experience with Lay and everyone at PS!
Pretty cool overall. The prices are decent. The staff is great. The bathrooms are always closed for one reason or another. But when they are open they are clean. The hours are good. But know your leave by times. The Air conditioned facility is my most favorite part. Glad I chose this location rather than the closer one.
Lay is awesome!! Thank you for everything!
I’d been working on looking for a new place to store my things. Lay made me feel so comfortable and reassured me Public Storage was the best and only option. I appreciated the passion behind this employee! I wanted to steal her for my own business!
Lay is the best out of all the storages ive been too!
My experience with Lay was excellent! Quick and precise! Met customer's needs
lay is awesome! Great customer service
Lay did an excellent job!!
Lay is awesome!! Shes the best!!
Definitely the best experience I have had. Adaly was very attentive and answered all my questions! I would definitely recommend this location.
Adaly was a great help. So nice and patient.
Lay is awesome!
Upon arrival to the Rosecrans Location I was greeted and directed to where I needed to go by a youthful worker named Lay. She ensured that our process was smooth and orderly. Not to mention the facility was very clean and had a nice aroma when I walked In.
Great customer service from Lay she had great work ethics and her personality was amazing
Lay is the best. The service was prompt and the place is so neatly organized and cleaned. She was friendly and went the extra mile to make sure everything was done with accuracy and promptness!! Thank you guys!!
They impose additional services very well. For example, if you do not buy a lock from them, then your cell may be stripped. Do you want to make a deal with them?
Muy bien servicio muy limpio!! Buen acceso
Chelsie and Carmen are amazing. Thank you for your help! Very friendly and professional!
I’m all about customer service, and the front line staff are essential to the customer experience. Chelsie and Carmen are that... Essential assets!!! Professional and pleasant.
Love this place. I have been to many public storage places, but what separates it , is the service. I would rather drive here which is farther from my house, just because of it. The front desk person was courteous and helpful. It was a COMFORTABLE experience
Great service. 🙂
Chelsie and Carmen where both very helpful great service
THIS IS THE MOST CARING FACILITY I'VE COME ACROSS SINCE I BEEN IN CALIFORNIA. THE STAFF IS EXCELLENT AND HAVE BEAUTIFUL PERSONALITIES. I ENJOY COMING HERE.
The staff that run this store are delightful. Chelsie and Carmen helped me with finding the proper size storage unit and made the process simple and quick. Their friendly service will have me coming back. I will be sure to refer everyone to this location.
Great service from Carmen. Nice clean facility
Carmen was exceptional. Facility is really clean and fresh. Easy acces to my unit and parking space. Thanks Carmen!!
The staff is really nice and helpful , I just rented a few minutes ago with Alondra , very sweet girl.
Great staff! Andrew is very friendly and was able to answer all my questions.
The staff is horrible. Not helpful and no customer service knowledge.
Carmen and Robert were on it today. Very responsive. Thanks
Great clean facility. The girls are helpful. Thank you public storage
Very helpful and good customer service.
Amazing place, very clean, and employees are very helpful
I highly recommend this public storage facility. Chelsie W. provided excellent customer service. She answered all my questions and very friendly. The storage units are very affordable and the facility is very clean.
By far the cleanest and nicest storage facility around! Can't recommend this location enough.
This place is great. The ladies that work here are fabulous.
These guys are amazing! Rebeca and Chelsie were super helpful and the staff is always so nice. We use for our business and couldn’t be happier.
Rebeca and Chelsie were absolutely amazing! Very friendly and professional. They made it so easy to rent a unit and went over all the terms to make sure I was comfortable with the process. They showed me multiple units and where the closest entrances would be. The facility is well kept and very secure. I would definitely recommend renting from here.
Carmen was very helpful and informative.
It's was okay. The people are awesome, great customer service, very clean environment, great deals, I just had one problem. They say a dollar moves you in. But that's not true. Its $24 dollars plus the dollar. First month rent is a dollar. But then they add an $11 dollar fee for insurance and a $22 dollar expense for a 19mm cylinder lock. So in total its $58 dollars all together. It's still a good price. But they can tell you over the phone. They don't, other than that its cool
I didn't have no problems with them. It was all good.
Rebaca was a great and useful person to get all my needs fullfilled
Nice place great services
Friendly nice helpful staff good customer service! Thank you!
Dylan was very helpful and very nice
Chelsie was very helpful .
Great service every time I come in to make a payment. Carmen is always friendly & even knows my name when I walk in. Mind you I don’t store here I store at another location. It always smells great & clean. Thank you
I want to thank Carmen for her excellent service and showing me the storage units. She answered all my questions to full understanding. I am very pleased to have chosen this storage building. Great area. Thank you
Rebeca was really helpful place was really clean.
rebeca is awesome + dylan is great at fixing carts
Great service all the time. Clean unit and facility
Rebeca was amazing, very knowledgeable and charismatic
I have been a customer storage of household goods in this facility on Rosecrans. The employees have been professional and helpful. The facility is clean, dry, and environmental controls are effective. The reason for my strong negative recommendation is the facilities and equipment offered to support goods transportation, logistics, access procedures, restroom access restrictions, and general support services are inadequate. I highly recommend selection of another storage provider. I very much wish I hadn't rented these units and will move out.
Great service! Katie answered all questions!
Thank you rebeca for an easy move in! Thank you Carmen for having the cleanest facility in the area!
Great service always, and extra clean. Thank you
Great customer service! Great location, great experience! Glad I'm storing my things here...
Great, clean facility. Knowledgeable staff! Will helped me see what worked best for me, so I could make a decision and get setup. Simple and easy~takes all the stress out of moving your stuff.
Good customer service very helpful and great attitude katie was so helpfu
I rented a unit last minute and the storage facility was able to accommodate me on the spot. I was helped by the manager Katie. She explained everything to me nicely and gave me a tour. She was able to answer all of my questions and provided suggestions for any future “just in case” situations. It is my first time renting a storage unit and I’m glad I picked this location. I like how it is indoor and temperature controlled. It is very safe and convenient for a female like myself. I’m looking forward to renting from this facility.
Katie was great and super helpful.
Every time I come to make my payment In always warmly greeted & that is what I appreciate about this place. It is always nice and clean
Everyone was very nice and the place is new and clean.
Great excellent service by Carmen!! Clean & nice facility
Absolutely love the staff!!!! The facility is secure, clean and air conditioned 👍🏾 Just wish we had access to the carts after hours.... I definitely recommend this facility.
KATIE is the best, made my experience so much easier. An absolute joy
Ms. Katie was an awesome in assisting us with getting the perfect storage unit to fit our families needs.
Katie and Will were awesome
Great Customer service!!! I had Katie help me and oh boy her personality is one of a kind! She’s so helpful and goes through everything with you. Any questions you have she has an answer to. Definitely will be calling her for any concerns I happen to have or even to invite her to a carne asada lol She said I was fire but no honey, YOU are fire! Thank you Katie!
Very pleased with professional, courteous staff!!!
Rebecca and Will both did a great job from greeting once I walked in. To walking me to my storage unit. Someone spilled something two lockers away from mines i mentioned it and they got right on it and cleaned the mess. Both are people persons and make a effort to talk to you so the whole moment doesn’t seem dull when signing up.
Brandon and Carmen always give me the best customer service. They are friendly and act professional. I have storage in Oxnard but like Hawthorne best. My questions are always answered. Thank you Carmen and Brandon!!!!! 2 employees of the month for July!!!
We have been with this storage since 2010 and both Carmen and Will and the rest of the Staff have been very helpful and very understanding especially when my brother passed away on 04/01/2019 that I have to start cleaning out the storage, the unit and the surroundings is always clean and ac is always in good condition. I would recommend this storage facility to anyone who is looking for a place to store their valuable items.
It was a wonderful experience doing business with the Rosecrans staff.
Came to make my payment after 6pm and Caemen was very nice and helpful.
Katie was friendly, polite and professional. She made sure that we did not forget anything.
Katie was such an amazing representative! I’m happy we chose to store our things at the hawthorne branch!
Katie was amazing and helpful! Wonderful experience moving into the unit! Thanks.
Nice frienly staff.beautiful rooms at reasonable prices.
Great service thank you Carmen. Super easy and clean
Had a great service with Carmen. She is the best
Customer service is awesome. Thank you Katie and Carmen you girls are great and always clean.
Came into this facility today to make my payment and was welcome by this pleasant young lady Katie Kelly. She’s always has this pleasant attitude that’s always eager to assist customers right away. I thank you for having a employee that’s so helpful & knowledgeable about your facility. Thank you Katie for all you do.
Happy happy happy
I had public storage for a little over 2 years and I have to admit, it was handy and it helped out a lot! The team on Saturday was real helpful, friendly and they had great customer service. If id go back to getting a storage unit, id definitely come back to this location.
Great service, great storage, makes for a great review rating!
Location is ok just need to get a motion sensor for front gate.
This facility is great, always clean and refeshing. Carmen is always very helpful. I woud recommend this facility to others. Thanks for always providing great service.
Great place!! Thank you Carmen for all your help.
Muy bien servicio y muy limpio gracias Carmen
We came here to rent out a public storage and Jaque was very helpful!
Ya van 2 veces k suben los precios y no hay contenedor para basura..😕
I am absolutely thrilled with the customer service from the staff especially Carmen she has made this process so smooth and easy! This is our second unit here we are pleased with this facility. Will was also great!!
Carmen was great! She explained everything in detail from accessing the facility to payments. Facility is really clean and it is climate control which is even better. Thank you Carmen for the great easy service.
Estuvo muy bueno el servicio
Every there was very nice and helpful thanks Will and Dylan for your help
The place is clean and is easily accessible, but it's not cheap. At these prices, one should be able to live there.
New and clean facility here! Literally the best crew! Jacque,Carmen, Dylan are doing an amazing job here❤️ thanks guys, we appreciate it
Fast easy service from Carmen
Jacques is for sure the best!
Servicio excelente y muy muy limpio!!!
Fast and easy service from Carmen. And very clean
Carmen is the most professional understanding employee who goes out of her way to help you out always!! Facility is always great and clean!
Jacque and Will at Public Storage help me and my family big time with helping to get our stuff moved out. They were very patient, caring and friendly! If you ever need anything at this public storage they are definitely the people I would talk to in the future if I have any issues!
Shout out to Rebecca & Jackie for making my experience effortless and fast. I was on a time crunch and made it out with time to spare thanks to their on point customer service.
Carmen was great! She moved me right in it was so fast and easy! Unit was cleaned and so was the property. A/C is even better! Thanks Public Storage
***COMPLAINT*** This location is absolutely horrible! The staff here is rude and disrespectful. Except the cleaning guy Will. I don’t know the employees name, just that she’s a Black woman with a bun. When I came in she was on the phone with someone else gossiping. I asked about renting 2 carts. I gave the ID and she stated that she would give me 1. I inquired why because they previously allowed us to use 2. I told her on my last visit they stayed I needed 2 IDs so I came in with 2. She replied 1 per person, I said ok, I’ll send in someone else. She said I’m only giving you 1. I said ok, I’ll send in the other person. She said no I’m not giving you another, people have lost keys so I’m only giving you one. I was like I said ok so I’m gonna send someone else in. She said they’re with you correct? I stated yes and then she said well I’m only giving you 1 and got back on the phone. I said you just told me 1 per person so is it 1 per unit? She said you’re not getting another cart. I tried to ask another question and she started talking over me then rudely said “Good Day”. I told her that talking over me wouldn’t stop me from asking questions and she stated that it wouldn’t stop her from doing what she was doing either. I would like to speak with someone at corporate.
I definitely recommend going to this Public Storage to anyone looking for a storage unit. With other different Public Storage around my area, I decided to go to this location and I’m honestly so satisfied with my visit. Rebeca, Jacque and Carmen were extremely helpful, their customer sevice was excellent and made sure I was well taken care of by answering any question I had about their Storage facilities. I recommend anyone to go this location, it is very clean and well organized, you’ll be well taken care of with great customer service, you won’t regret it.
I just want to give Rebeca a shout out... she was sooo helpful. This was my first time getting a unit and I had so many questions and she was patient and kind. I can’t thank her enough! If you’re going to this location, ask for Rebeca!
Mye was super great and helpful.
Great customer service I Love Bher Give her a Raise
Being my first time using public storage, I was not entirely familiar with the process. However, as soon as I walked in the front desk person (i forgot her name) was very knowledgeable and friendly. I felt comfortable placing my personal belongings in the facility. Why did I give the facility a 3 star then? Immediately after finalizing the storage unit I noticed there was a visitor for another employee in the lobby. Eventually, I ended up being parked next to his vehicle in the enclosed parking area - I was alone and it was getting dark while I transported my belongings into the storage unit. I felt very uneasy about this interaction. I immediately notified the front desk agent that helped me. Then I took down their license plate and description.
Mye Jasmine - I randomly came in to the branch on Hughes way. Mye and Jasmine helped me pay m bill. They were by far the two most enthusiastic and helpful persons I have ever experienced at Public Storage or anywhere else. I will come her and pay my bill from now on. Th is, Thomas Gregory Adams 2/10:29
Mye did an excellent service for me
Jacque is really nice 😊 and has a beautiful smile 🤗 Carmen is cool too😎
Wow this lady her name is Amber she's so Rude not good atention a Customer Service she's was so mean i Asking for imformacion for Space to Rent. And nothing no nicely wow she said is the manager wow please
Had an excellent experience and would recommend this public storage to anyone in need of a storage facility. Rebeca, Jacque, and Carmen made sure I was given a proper tour of the facilities and were eager to answer any questions I had. Their hospitality and excellent customer service, not to mention clean facility, is the why I would strongly recommend this public storage to anyone in need.
Jacque is extremely helpful! every time I come to check on my unit she has a very positive attitude and she always works really hard! Carmen was very helpful as well!
The staff at this public storage are great.Mieashia explained things very clearly and was very helpful!
Amazing Customer Service! I was kindly helped by Rebeca, Carmen, and Jacque who you can clearly see want to genuinely help you out in making the right decisions. They were so sweet and helpful. They went through all the information very nicely and made it very easy to understand. Also their property is really clean and well organized. I would recommend this public storage facility to anyone that is looking for public storage but really wants to be helped out in a great way, they really do care for their customers here.
Jackie Myesha Rebecca in Carmen awesome young ladys
Good service carmen and good fasility
Carmen Mieashia and Rebecca lovely young ladies working at Public Storage that really helped me figure out the prices of the storage. So I can possibly come back when it's not raining thanks for the help really appreciate it
Mye was awesome!
mieashia Jackie carmen
Jacque was amazing!!! She was quick and gave me the run down about everything. She was patient and kind!!!! I will definitely recommend this property to friends and family!!!
Great service from Carmen
Great attitude really helpfully will come back just bc of Mieashia
My parents and I were very happy with the location and service from Mieashia. Mieashia was very attentive and funny and made sure to find us a unit that was easily accesible for my parents to get access. Wonderful service and the location is clean compared to other Public Storage locations we viewed.
Mieasha was an excellent employee and very patient. I appreciated her service. Great customer service.
Nice customer service
Mieashia was live af, great customer service and personality!
I’m not usually one to leave reviews, but Mieashia at Public Storage on Rosecrans was more than helpful! This was beyond the average customer service “transactional” conversation. She is a genuine good person, actually helping people, going above and beyond what is required of her position. Public Storage you need to give her a raise or a promotion or something because she is an exempletory employee!
Came in to make a payment on my unit Mieashia WendyAmberwas a big help
Mieashia was very helpful. Excellent Customer Service.
Mieashia had excellent customer service. Setting up was easy and I feel like my belongings are safe and secure! Thank you!!
Mieashia excellent customer service very helpful and knowledgeable
My mieashia and Carmen was excellent at customer service Definitely recommend this place again nice and clean
Very friendly staff. Mieshia was a great help.
Mieshia, Manager, is a wonderful customer service representative and a great example for the company. Thank you for your knowledge and expertise.
Very clean facility, friendly staff, over all good place. would recommend to others.
Excellent customer service Q Briana and Meisha
Jackie was amazing at helping me. Very informative. This storage was so convenient very clean facility. Chose this facility because of their nice customer service. Had a reservation at a Crenshaw location and that was not it...
Great place, very secure, and is always kept clean, but whenever I go the bathrooms are never open. To use the bathroom you will most likely have to leave the facility
Helpful and quick and reasonable. Brianna helped me
Excellent service Mieashia
Great staff and very helpful.
Mieashia helped today and I have to say she is so nice. She was very informative and professional. Her customer service skills deserve are phenomenal. This was my first time going thru this and she answered all my concerns. I definetly recommend this place. 09/06/18
Carmen was excellent! Walked in for a unit and she helped me pick the best one! Clean facility with AC!
I had the best experience at this location. I came in with my Godmother to look for a storage room. We were assisted by Mieoshia, she was so nice, great sense of humor, patient and listened to our needs. My Godmother and I are so pleased we came to this location, we highly recommend it. ^_^
Mieashia customer service was beyond excellent. Her service was acceptable and perfect. The building is very clean and nice.i will definitely recommend this location to my friends and family.
I Mieshia was very helpful great customer service.
O son tipo de agua que pueblito ex
Mieashia was amazing. Carmen was as well. You have the best employees at this office. They were a huge help. Give them a raise!
Best people ever
Worst storage ever ! Rip off Charge you for everything and anything! 😡
Servicio excelente de Carmen. Muy fácil nos encontró el buen tamaño y recomendó cajas perfecta. Gracias por el buen servicio
Great customer service, great staff,,,
Bertha and Carmen have been great from the moment I moved in! The process has been so easy despite the fact it's been a hassle moving these girls make u feel very welcomed every time the facility is always really clean and refreshing. Carts are a big help as well. Thank you Bertha and Carmen!
Shay helped me today and was a pleasure she was great with excellent service she made my move in very pleasurable , easy , and was a pleasure
Bertha hey!!!! Awsome customer service!!! Even though im gay;; this girl is the best at what she does,,,,,her job. Keep ur smile till clock out girl
Nice and clean
Carmens service was personable and professional!!!! This facility is very clean with air conditioned. The girls were all very welcoming to my girlfriend and i thank you ladies!
Carmen is the best!!!! She helped me out so much! Facility is always clean
I came to rent a unit and Carmen made it so easy!!! Her help was exceptional clean facility!!! No problem at all hassle free
I opened my mother a unit here and whenever I come Bertha, Carmen and Shay are always attentive and greet me with smile. I have never opened a storage unit so I had a lot of questions and Bertha was very knowledgeable and knew what she was doing. I will definitely tell my friends and family about this location if they ever need a storage unit.
I've had storage in a couple of public storages but this one is exceptional due to the location and the service. Shay was the person who helped me get set up with my space and show me the different options! I look forward to coming by. Everything was easy and simple and the service was great!
Went in for info today and all the girls were so sweet!! Very informative, the cleanest facility in the area.
Great employees. Shay did an awesome job helping. But the company is horrible and greedy. Too many hidden fees. (Administrative fees, force you to buy overpriced lock even if you have your own, force you to buy insurance, even though you dont need it.) All in all, this company is shaddy and greedy. Tell me how much you gonna charge me upfront. I hope their starup competitors put them out of business!
Friendly & professional
Bertha was very informative and friendly. It is also very clean. Would recommend! This is my second time storing here.
Carmen always helps me this facility is always clean and air conditioned. Customer service is excellent
Good to keep storage
I was helped today by Shay...she was AWESOME!!! She took her time and explained everything so I could understand and be comfortable with my agreement. She also gave me a full tour and assured me that all of my items would fit into the space. I would definitely recommend Public Storage; but suggest that Shay helps you...she’s the best!
Bertha was gave me amazing customer service
Do not trust any promotions they offer they do not honor them horrible customer service
Carmen !!! Was the best!!!
The staff namely: Jennifer, Carmen and Shay are the most helpful associate. I highly recommend Public storage 25776 !!!! Im a happy customer!
The girls were very nice and the facility is very clean thank u Kay and Carmen and shay
Jennifer is beautiful she help me alot she very nice she's kind good person
Do you offer an indoor storage unit with at least one 120 volt outlet fr ra full size car? 96 ImpalaSS. almost 18.5 feet long and 10 feet wide? How much per month? outlet for battery maintainer
Kay and the ladies are very nice and polite..
Easy painless to get set up no hassle. Kay was great!
Toya was great and patient as I made a decision on which size storage unit I needed. Her recommendation was great and she knew exactly what I needed based on what I described I was storing.
Kay was great today. Her energy is amazing showed us multiple units until we found the right one. Facility is nice and clean and climate controlled too.
The girls were amazing
Great ideal for public storage, you should have a trash day, where it would give your customers a chance to clean out their storages, $20 from every customers to pay the cost for a dumpter..
YESTERDAY 11/30/17 I EXPERIENCED the WORST customer service ever Carmen and the other three ladies in the office were not only rude but VERY disrespectful!!!!! It all started because my company had to move our storage from the public storage in harbor city to a more convenient location. So my boss made a reservation online and wanted to rent the same day (yesterday) myself and my boss arrived at this location and was told that not only did we have an online reservation we had a regular reservation, but we wanted to ho with the one for the lower rate which was the online reservation. So carmen told us we were unable to rent until 3 pm cause our reservation was just made (mind you its 11 am) we asked if there was any way we could rent sooner as we had to go back to work. The ladies made a not do nice face and said that they could not rent to us until 3 pm and there was nothing else they could do because the system changed. As i was talking to my boss telling her this didnt happen at the other one of the girls not sure of her name interrupted our conversation & said oh so you guys are hoppers? I asked her what she meant & she asked if we had another storage i said yes we just moved out& wanted to move to a more convient location for all of us (as we have diffrent locations and hawthorne is right in the middle) she said oh well u cant move in anyways because you already had another space, even if you could you wouldn't get a promotion.. first off we no longer had the unit we had moved out second i didnt know once you had a unit you couldnt rent at another location third we weren't just looking for a promotion we just wanted the one with the lower monthly rate the girls started getting more aggressive telling us theres nothing they can do. So we ended up leaving I have been a customer with public storage before but after this i will not be back there loss, is extra spaces gain we went & rented with them & didnt have any troubles save yourself DONT RENT HERE!!!!
The girls here are all nice and knowledgeable
Got a storage at this place and they found the right size and all the girls there are really sweet..thank u kay and liz
Kay Jasmine Liz and janel were all great I would recommend this ps to everyone
Meshira Kay and Liz were great
This place Is alright
What are the falicity hours
Aasia was excellent and provided great customer service
I've maintained an office, post production facility, vocal recording, green screen, essentially a Studios worth of services for an extremely demanding client base, at the Manhattan Beach Studios for the last 10 years. Depending on my needs and those of my clients, will determine what assets I required from the storage. Carmen Meshita, and Brianna are able to meet the extraordinary needs in my rather continually evolving workflows. So I presented the girls with my most recent challenge thinking that this was going to end up costing me more money but they found a way to consolidate assets down to a single storage unit and now I'm saving at least 25% over my previous Bill - yet somehow I'm storing more assets. Every aspect of their considerations were quite insightful even choosing a location that was strategic between the other three storage units. The efficiencies of having one unit organized with racks surrounding the entry that's result in the ability for my team members and myself to be able to efficiently leverage our organizational infrastructure in my new 10 x 10 space. Plus I got a $250 or so refund for something I didn't even know I had coming to me. Simply stated my life is empowered and my creativity can now flourish much to do with the Excellence Carmen Meshita, & Brianna provided me, I would rate them On the scale to 1 to 10 they're are a solid 11.
Very secure facility
Thanks to Aasia Moore, with positive and well explained how Public Storage operations. So I got started renting. Very clean, nice cool air, also the safety. 3 months so far so good.
Clean facility and Carmen is excellent the best!!!
Josalyn was great helping me out with my storage and keeping me within my budget thanks
Bri and jos , are amazing, two lovely ladies with a great sense of humor made me feel feel like family thanks ,
Easy to move in and out.
Mr. Antwone and the lovely ladies at the front office are so amazing and helpful. Excellent customer service.. completely made my day. #blessingsonblessingsonblessing. 💖💖💖💖💖
Josalyn is amazing great follow up great customer service experience !
Josalyn was great she took her time and showed me multiple units 🙌🏾 She was very patient and sweet. Briana was also helpful thanks so much
Briana was good space was clean I was in a hurry and she made it simple josalyn was sweet thanks ladies
Servicio bueno de Carmen. Muchacha excelente. Propiedad muy limpia. Gracias
Brianna was great! She was very comprehensive and polite.
Bree, Jas, and Josc, are dope Excellent customer service , very Humble ladies If you need a storage I recommend this location
Briana was very helpful during my move in process and Carmen was so sweet during my move out. This place is very clean and safe. I never worried about my belongings. I'd always recommend them!
FANTASTIC service! Briana is lovely and thorough. Storage space was convenient and clean. I HIGHLY recommend.
Great staff, service, and location.
I am not one to complain, but I have had the worst customer service with this storage unit. Firstly, upon sign up, the whole $1 first month special is a scam. Add on another $60 to the total for the insurance premium, admin fee and mandatory lock. Additionally, paying my bill has been a nightmare. I do not live near the storage unit, therefore a walk-in payment is not an option. Unless I want to pay an additional fee to pay over the phone, I figured online payment would be an easy option, but I was wrong... When trying to login into my online profile, my email was not registered upon sign up. Without this, I can not create a new profile. I figured I would call customer service and have this resolved. After 20 minutes of calling an automated customer service line and trying to be connected, I went through a loophole of options and could not be connected. I called the storage office nearly ten times through out the day, left two voicemails and no one answered the phone. The next day I called again and they told me they couldn't help with payment options, but I could call customer service. It has been incredibly difficult to pay my bill, which seems to me to be yet another scam to get more money for a late-payment fee. DO NOT STORE HERE IF YOU CAN NOT PAY IN PERSON. Wish me luck trying to call customer service for the 10th time.
Briana is very helpful. Show us around. She even took us to the gate to try out the pin code under the rain!. Well done, definitely will be back!
At the beginning I thought fine I'll pay a dollar for the first month's rent but then they push on the insurance and the lock that is mandatory so I ended up paying $90.... When I first came in there were nice and friendly as I started coming frequently to take off stuff from my storage unit that's when all the friendliness stop. Upon renting the unit I was asked to go on Google and give them five stars before I even started my process. At times the placce is nice and clean at time i come and see all the trash thats left behind by other ppl... I'm giving it a 2-star because its much more cleaner then the one out in LA off of the 110 freeway and then Manchester....
Nice clean, in building storage. The people working their are super friendly and have moving supplies for sale. But my problem lies with the gated loading bay area. It has trash everywhere that will still be their days later. It also feels very isolated back their, which makes me concerned for my safety.
Nice customer service from briana
Clean, convenient, & right price. Briana, was very helpful, & customer service awesome!!!
Good and quick service from Ruben the associate.
Briana was very helpful. She showed me multiple units until I found the right size unit to store my things. I ended up with a great deal. Thanks a bunch!
Brianna was awesome and very helpful.
Clean . Great service and love venus she is great
Had a reservation a while ago , haleigh was very helpful showing me the unit ! Even though she was new she was very sweet and polite & well trained! Even though the space didn't work for me due to moving . if i ever am looking for public storage I will be asking for her!
Natalie, Angie and Venus are amazing!!! Very friendly and very helpful. And also hilarious! Update: they were extraordinarily efficient, kind and charming upon my moving out. Fantastic facility: clean, secure and great location.
Wonderful service thanks Venus
Clean,spacious,friendly overall near excellent. I wish customer should have access to carts after office hours also.
Service agent Venus was absolutely terrific. Love the service.
Venus and nisha help me with getting a storage they are the best everyone should come here to get what they need from public storage.
My experience at this facility was wonderful.. The staff is very professional and the storage space is great. I am a continued customer and I have recently upgraded to a bigger space that fits my needs...Julian and Lady K were very helpful..
The staff there polite knowledgable, professional. The facility is secure and clean
Venus and Andres in Hawthorne were the cat's meow. The BEST. Friendly and accommodating.
Venus helped in so many ways!
Venus, oshanna, andres and cedes are all friendly. Whether speaking on the phone or coming in, they were very clear with the explanations with the rental process. Venus was very thorough and professional with her mannerisms amd answered all my questions Thanks team for all your help. If i could give more than 5 stars i would!
Ms. Venus was very helpful and informative while I was checking in. Thank you Venus for your professionalism and thorough explanations.
Anastashia was very helpful with my sign up and move in. Great service and clean facility.
As soon as I walked in I was welcome by Natalie. She helped me find the best deals and storage space for my stuff! Staff there were very polite and had good customer service. Plus the facility is clean and spacious. I love the lighting in the hallways it's a great building. Loved their staff thank you Natalie, Mercedes and Robert for a great experience
Here @ public storage paying my bill ! Natalie is just awesome to deal with as well as the rest of the employees! My stoage is in Irwindale but I come here to pay my bill because of the service i get here !
The staff is always so helpful and polite, especially Venus ! Thanks for all of your help with my recent move to a smaller unit. Scott
Great customer service and Mercedes did an awesome job setting me up! Thank you!
Great service, people always willing to help with a smile and great attitude. Arlene, kaline, whitney, Angie and all the other staff I don't remember the name. They are all lovely people. I totally recomend.
It was great I would rent here again
Very friendly, if you talk to Sharr, Venus, or Arlene then you will have great experience.
Whitney is informative and pleasant. Cheerful and great customer service. Love this facility.
Kaplan was a wonderful help her customer service was excellent..
Muy buena atención
Great service. Nice and clean. Natalie was awesome.
Arlene was great. Very professional and friendly staff.
Great help from Venus.
Everyone is so competent and friendly. I really felt that my stuff would be safe. And the place is so so clean. Angie, natalie and venus are really knowledgeable and friendly and very patient .thanks to them and if i need a storage place i will be back
My first time rent a storage..lucy help me alot
Great experience! I have been at other storage facilities before and this location truly is superior. Super clean and very new. I really appreciate that all units are safe and secure inside of the air-conditioned building. The staff there was the best! Two thumbs up for both Natalie and Angie at the front desk for being super friendly, professional, and very helpful in getting me moved in without any delay at all. It was seamless. Great job ladies :))
Friendly, professional staff. PS advertises call, or go online to reserve a space. They don't ask that you reserve the storage w/a credit card. They are honest there. Since doing business w/them, I'd been ill. So monthly or so when I go I'm accompanied by a friend who helps me add to, or take away, shift things around in the space I rent. If I need something, be it from the manager, or various staff, they assist me. I have never encountered one of, and felt as though I/we were bothering them. I absolutely have no professional and/or personal affiliation w/PS. I am a retired US Marine. I compliment where I feel it warrants. I will also share my opinion if I feel like someone needs suggestions on conduct. Regards, Michael W Strider USMC, retired
Excellent service was provided by Venusp
The service from Natalie, Venus, Roxy was awesome
Very helpful staff. Venus was great
I selected a storage unit online at this location's web site. Shortly after completing their sign up I received a call from a woman named Venus. She set up an appointment for the next day and I went to the location then. Venus handled all the paper work very quickly and gave me a tour of their location. She showed me the unit I reserved and then we returned to the office to finish the registration. Venus was very professional and friendly and made me feel welcome to be their new customer. I give Venus and this location a very high rating!
Great facility very clean and the property manager Venus is always very helpful
The Public Storage in this location is so great , the people in this location are very friendly and kind, they know how treat customers the location was very clean . They helped me understand how the process of renting a storage unit works , they were able to answer all my questions, it really looks like they know what they are doing ,well trained, they helped me get some boxes and tapes they suggested them for my transition to this location.They informed me about the discounts they had on the boxes. I just wanted to thanks Antonio , Venus and Natalie , Great workers, Polite , and a bonus the guy was cutie. Over all great experience .
Venus, Whitney, and Tony were very courteous, friendly, and helpful The location was always clean. I really enjoyed coming to this location
Natalie,Venus, Whitney and Antonio were always professional whenever I come in ,answer all questions, and go out of their way to make you're satisfied with your rental.
Hello all! First let me start off by saying out of all the storage places I've been too, this one is the BEST. This location is always clean and people are always friendly and there to help. Venus, Natalie, and Lucy are always professional with their jobs and are always a huge help. I recommended this location to a few people, and they moved in a couple months after I told them and they are really happy with this new location. I like it because it is convenient, clean, and the employees are always there to help. Thank you very much Natalie, Venus, and Lucy! Keep up the good work (: P.S. - THEY DESERVE A RAISE. $$$$$
Got to say I taught my stuff was sold or cancel, thanks the staff...Venus in particular...nice smile and courteous service...my stuff was still there after non payment for 2 month...thank you guys...five stars
Venus made my experience here more easier by accommodating my needs beyond what I had. The ladies working with Natalie and Lucy showed great welcoming of the facility. Customer Service is key, they had it and I'm leaving satisfied
Lucy Whitney and Jasmone are amazing. Great experience! Thanks
Had a good experience Lucy and Natalie were Amazing, I think the cart situation should be more accessible for customers instead of asking for an ID it should be a credit card so customers will have to return the cart!
The facility s great ...very nice and gorgeous people ...we love it !!! I recomended to my friends ...they'll love it
The staff is nice especially Jennifer
Jennifer and Venus were very positive and helpful throughout the experience. Five stars for sure!
Awesome CS. Venus, Robert and Natalie This location is spotless !!
Best storage easy, Jennifer's always super friendly and helpful with a genuine smile, look no further
great person to show you around and your ? as well details of services and security of storage that's why I made my purchase with a smile thank u Natalie at public storage.
It is a good space next to lax to store your things. Venus helped us and she was really kind.
I had a great experience at public storage today. Aaron was very helpful he got me what I needed:)
Mary is very helpful. Also thank you to Jennifer and Venus.
The staff here is impeccable and fully committed to Service. Please choose this place to recieve AMAZNG SERVICE. Very Clean as well!!
Natalie, Perla, and Venus provided me with excellent customers service Thank you
Nicole and Perla provided me with great service! They had great attitudes and gave me all the information that I needed to know. I will definitely come back to do business with them.
Great service from Nicole and Venus
Very nice customer service, Nicole assisted
I had a great experience renting from this public storage! Natalie and Venus are great and I am so glad I stored here! when I first came through the door I wasn't feeling well and Natalie offered me a seat and they were both very informative!
They were very accommodating and helpful. The unit is very well managed and clean. Great experience!
I came in not knowing anything about purchasing a storage unit and I would just like to say my experience was perfect. Venus and Robyn were a great help, explained everything clearly, and were not pushy which made me feel very secure in leaving my belongings at this location. I would also like to point out how helpful and friendly they were! Over all it was a great experience and I would recommend this location, Venus, and Robyn to all of my friends and family!
Great customer service from start to finish the employees where;Venus,Perla,Natalie and Robyn a very fine team.
i recently visited the public storage on Rosecrans ave to get quotes on different size units. The staff was very pleasant, knowledgable and helpful. Natalie, Venus and Perla made sure I got the all the information I needed. When I do store in the future I will be sure to come back to this facility!
Me and my mom just recently made a reservation for a unit at this storage, the process was easy and fast. We went there today (8/5/2014) to see the storage and we were impressed to see everything so organized and clean. Venus was very helpful and she made sure that everything was going good. Natalie was very courteous and down to earth when she first greeted us. She made us feel comfortable while she was giving us the tour of the storage and she showed us two options before we seen the one we chose. Natalie was also very knowledgeable of the paperwork and did a great a job of explaining everything to us. If your looking for a new storage to move your stuff into, choose THIS ONE! Thank you Natalie & Venus! :) #KeepWorkingHard -Dessalina & Mom
Such an amazing place to go! The employee's are the best especially perla and natalie. Like omg I will definitely be with them for years;)
The office staff ladies were all super helpful especially Venus who set me up with a storage unit. Thank you!
Great customer service and professionalism. The space is brand new and easy to access.
Very good experience with amber and Venus
Associate Venus was very helper!! Love my public storage!!
I first went to check out the facility, and Perla gave me the tour and helped me to see which units were close to the dock, etc. She was great. I made the reservations online, and when I got there, Venus and Jennifer helped me with paperwork, move-in, everything. they were wonderful, too. The place is clean and easy to navigate. I could have given it a 4 and 3/4 stars rating. the staff is a five, but the only flaw in the facility is that there are no drive up units. that being said, you also don't have to worry about much dust, or rain, because you're always inside. AR
Venus and Amber assisted me with locating the correct size storage space for my small studio apartment furnishings. They were both very friendly and helpful. The price is very competitive (I shopped around). The location is super clean and very convenient. Thanks Venus and Amber!
I came to the new facility on Rosecrans and Inglewood and service was great. I went in to get some information and the customer service that Jennifer gave was outstanding ! I would definitely recommend this facility. Its clean. Its very secure and its home away from home!
Jennifer is the bestest ever Ever! huge help and so knowledgeable . Venus is super helpful and both were patient. this is a new facility fresh and clean, including the restrooms. I need ATLEAsT 20 ****************** for these girls.
Grea experience. Fast and easy account setup. Facilities are clean and well lit. Venus was a great help
We saw this place driving by and stopped in to check rates. Adrianna was very helpful and gave us a tour of the facility. It is clean, has easy access loading area and packing supplies on site. After we signed the contract a staff called a few days later to find out if everything went well on our moving day. I am well pleased and will recommend this location.
Friendly staff and a great facility.
I am currently a Public Storage customer and I am moving my residence. Therefore, I was very pleased to find a new Public Storage facility nearby that met my storage requirements. I stopped pass the PS office to fill out the new paperwork and get a tour of the storage facility. Venus showed us the proposed storage locker and helped me in filling out the required documentation. Venus is very cordial and knowledgeable about the Public Storage business. She even sold me some packing/storage materials.All in all, I greatly enjoyed my visit. I really liked the cleanliness of the facility and Venus' help and efficiency in explaining the documents to me. The other people behind the desk were also very courteous and personable, the facility is top notch, the storage lockers are immaculate and the online Grand Opening Sale is great. Thank you Venus for a wonderful experience.
Venus was great,, her knowledge of the units were great also
Excellent service from Jennifer and Julian!
Perla, Jennifer, Mary, they are just wonderful staff, very professional, polite, best service you could ever get, couldn't ask for more. Facility itself is very clean, easy access, very convenient parking, I absolutely will recommend this branch to anyone. ** Remember, I scouted for Storage places before I found this place. I can't believe other Storage Personnel won't even look at you to say, "We'll be with you one moment". We stood there for awhile, as if we were not existing. Big thanks to you ladies. It was a very pleasant experience. You made our day.
Hey.... Great experience with Public Storage today. The Representative "Venus" deserves a raise.... a BIG ONE!! Great service !! The location was clean and well organized. Overall experience A+. I recommend this location! Jaye
Great experience. Very easy to sign up with no hassle. Andie was great.
This place is awesome! Jennifer help me out and was real nice.
My experience was excellent here thanks to the flawless customer service delivered by Jennifer and the knowledge that was offered on the services that Public storage. I feel comfortable and secure.
I had a great experience with the PS location. It wad quick, reasonable, new and clean reasonable pricing, and overall Venus the associate was amazing.
I visited the property today and found the staff very helpful and friendly. I was inquiring about storage and was well informed and what I need to do. Robert, Venus and Jennifer were very helpful. I will come back and store here.
I previously spoke with Robert at the Western location and he was so very helpful at getting me to a 1st floor storage unit. He referred me to the New Hawthorne office where Venus was very helpful, courteous and efficient on fitting my storage needs. This Facility is beautiful and I high recommend it to anyone looking for a wonderfully priced unit. Crystal Price
The service was excellent. Andi was very professional. The facility is very clean
great location. near freeway. brand new and clean. Venus helped me to get things going smoothly with a good corner unit. i don't like that i have to use their special lock!
Clean friendly and convenient the new Public Storage in Hawthorne is the bomb! Mary, Venus, Perla and Jennifer are the greatest, Jennifer espicially because she's the one who rented me my unit but, they are all GREAT!
Venus was awesome, made everything really simple for me
10 stars, great team of Mary, Perla, Venus and jennifer at this storage ! Amazing help and I will highly recommend this facility for safe storage and great service .
I want to say that Mary was great and is a really great costomer service i got a exellent service from her thank you Mary
Mary and Perla were excellent help for what I was looking for. They have excellent customer service.
Venus did a great job and got us three locations side by side. Though the company paperwork was cumbersome and their system locked us out after two of the three credit card swipes, the person helping us was very friendly and helpful.
Great Storage Facility! Mary, Venus, Perla, and Robert were ALL knowledgeable about the products and services offered & were ALWAYS Friendly & polite. I would DEFINITELY recommend this facility to others. Facilities were always Clean, and Accessible. 5 Stars and if I could give more... I would! :-)
Mary gave us great service at public storage this is the best public storage I've been to in all Los Angeles
Great service. Great staff. Mary is amazing btw
Great service, wonderful staff, Andie, Perla, Venus, Jennifer, and Mary are all super helpful and staff is personable and make having a storage easy! Thank you! :)
The staff was polite; property clean and the service was fast.
Great fast and friendly service. Thank you Perla for helping me out.