Public Storage Self-Storage Units at 14209 Western Ave, Gardena, CA

Thank you bertha for your excellent customer service and keeping the facility clean. Very friendly as well

Thank you bertha, she always has the best customer service and very helpful.

Every time I come here the place is super clean! They've always made helping me super easy I love coming here Bertha is super helpful and kind with everything I would give it more stars if I could !

Visited my unit recently. Clean facility, great customer service thanks Bertha

Well never do it again

Very good service

Good service Bertha and clean facility. Thank you for helping me download the Public storage app very convenient.

Bertha was very pleasant and nice, Jasmine was also very helpful. Thank you girls!

Super clean and doesn’t smell horrible like other storage facilities

Be mindful of getting space here. The hours are awful. Other than that all good

Great service!

Great customer service

If only I could find a pool cart more often when I pull up, It must be a sign of being very busy.

I came in to make my payment and Bertha assisted me with downloading the Public Storage app to make it easier for me to pay and access the gate. Thank you so much

Naomi is very knowledgeable ,helpful ,accommodating and very friendly. A gem

Ok

Bertha muchas gracias por ayudarnos a rentar la unidad y por el servicio que nos distes.

Called to inquire about pricing and sizing. I believe Bertha was the lady who explained the difference in sizes and why some units are priced the way they are. Great customer service I never felt rushed out of the conversation. I will be back without hesitation.

Bertha is so kind and very helpful with any questions or concerns I may have

Loved the service thank you Bertha for helping

I've had a unit since 2016, and rent increases up to three times a year. If they decide to decrease your rent, its short-lived, only for a few months, I've applied for rent decrease for 6 years, and only got it once, and we're talking a merely $11.00. It sky-rocketed after that. If you have to speak to anyone regarding your account, good luck, cuz only the "property manager" can assist you, and finding them on site is impossible. If there are any problems with Auto-Pay, even if it's on their end, they force you to come in and pay cash. I thought customer loyalty meant something, obviously not. The only plus side is that you can make a payment at any location. The site is relatively clean. Elevator is smelly. I get why the don't have trash cans cuz they don't want people dumping things, but, at least one accessible in the office would be nice.

Not polite not flexible expensive

Bertha has been very helpful when I came in to rent and also helped me download the app to open the gate from my phone, thanks!!!

They keep our storage safe and they are always there to help us out when situations get tough. Easy to get to. Great location.

Need to have more then one person in the store when they go to lunch people have wait and if you late you have pay late fee 🙃

Mucho orden y seguridad

The staff is very professional and polite.

Great service Bertha. Always so nice. Thank you for helping me download the PS app. So much more convenient and easy to use.

Bertha was wonderful, I loved her energy and she was very helpful with helping me rent a unit. I would recommend!

Thank you Bertha for the great customer service and helping start off my rental.

Evelin was very helpful and answered all of my questions thank you !

This location is well managed and have friendly staff. Bertha was really helpful and eager to answer every question I had. I'm really happy I went with this location

Bertha thank you kindly for always helping me out in the office!

Bertha is always seen up and down the property helping out the customers. Always have great customer service provided by her.

Bertha works very hard and she is very kind. Always looking forward to seeing her whenever I come.

I went in to purchase a box and Bertha was extremely sweet and more than pleased to assist me! Thank you Bertha! You made my day!

The manager there Bertha was very helpful and friendly. She answered all of my questions and was as professional as can be. I will definitely be referring this location to friends and family 😁

All went well today at public storage, got my monies worth on a nice size storage, couldn't beat the price i was offered, thanks public storage...

Bertha is very respectful & nice. Great customer service!!!

Está muy bien limpio

Bertha was very nice and informative when it came to showing the property and helping me rent my unit. Thank you!

That chick Bertha gave me some 5 star help ^^ would recommend plenty

Bertha at the front desk helped me turn my bluetooth on to access the gate from my phone thanks !

Bertha helped me download the app when I was in need of assistance. Always greeted with a smile!

Bertha helped me download the app, I no longer have to get off my car to open the gate. Loving the remodel!

Thank you Bertha for helping me rent my storage unit as well as downloading the app. Very clean facility.

Un buen lugar para guardar algunos recuerdos ho cosas extras que no se usan seguido

Bertha helped me download the PS app. Thank you, awesome customer service.

Bertha was very helpful in downloading Public Storage mobile app which made easy entry to my unit. Also she is very pleasant and professional.

Bertha at the Western/Rosecrans facility is outstanding and very professional in delivering prompt dependable services. She goes the extra mile without hesitation. Thanks again for your help on downloading app...I believe she is the very epitome of your slogan “America ‘s Self Storage Leader”. Finally, Bertha can greater responsibilities......Promote SOON!

Cynthia fue mucha ayuda

Very helpful at setting up autopay

Cynthia help me out easily thanks 🙏

Great and a safe place. Bertha are kind and fast on responses

Great customer service all the time.

I love dealing with Bertha when i go in, she’s still such a joy to be around!

I came in for help and Bertha talked to me about what units were available and asked how much was planning to store to pick the right size she was very helpful and would hope next time I return she could assist

Great service. Bertha is always courteous and answers all my questions! Remodel is looking great.

The customer service was really amazing to me, Bertha really helped me and answered all my questions. I highly recommend plus they have fair rates and great customer services.

honestly the best customer service that i have seen in a while! warmly welcomed by the staff followed by great guidance

Spacious and neat with well mannered staff force.

Loving the remodel, very clean. Thank you Bertha for helping me download the new app

Bertha is very helpful and very sweet .

I always come pay my bill here and never had any issues. Bertha helps me and keeps her property clean. I enjoy the outstanding customer service.

Great service Bertha. I received help downloading the app thank you.

Exelente

I'm a first time storage owner and public storage has been super easy to use and access when I need to. Also, the girl at the front desk is super nice and helpful.

Very great service, staff were amazing, bertha came in clutch with the best price.

Lisa is a beautiful lady great customer service

Great service!

Came in so bertha can help me with the download for the Public Storage app. Thank you so much!

Gracias bertha por ayudarnos! Muy buen servicio.

Bertha was really helpful and I like that fact that they take care of the property like they supposed to... great customer service and attitude..love the place..

Bertha is helpful and thank you for telling me about the app!

My second time storing here, I've dealt with Bertha and have no complaints. I enjoy the customer service and the clean ambiance to this facility!

Great service, always very helpful. Thanks Bertha.

I’m so happy i chose this location to store my stuff. Property is so clean and Bertha made the rental process so easy and quick and answered all my questions. I would recommend this location if you need to store your stuff!

amazing customer service! thank you!

Bertha provided customer service very well, I was well informed. Overall I was satisfied with the service.

The property manager provider great service

The facility was so clean and Bertha was a wonderful help.

Amazing customer service! Property and office is well kept.

Bertha is the best. I've received the best customer service from her. I have been here for 3 years and have not had any issues. She is an asset to this location. Keep her!

I came here the other week and Bertha was the one who helped me and parents, such an amazing help with everything we needed. Definitely would be coming back

My mother and I have been using public storage on Western in Gardena for over a year now. The storages are a nice size and resonably priced. Customer service is great as well. I had a issue with a lock that became slighly rusted and made it difficult to open. I went into the office and explained the situation and the young lady at the counter came to my storage unit immediately to not only help get the storage open but to exchange my lock for a new one. I am very pleased and cannot imagine my valuables being stored anywhere else.

Tiana She was very helpful and the customer service was excellent!

To start your day paying bills you NEED Quality Customer service it's a PLUS. I got the quality this morning @ my public storage from Ms.Tiana.The $$$$ out of my pocket didnt hurt as much. This is not a knock on the other STAFF @ALL (SUPERB). Smile!!! It's about this day. NOT walking away shaking my head.

Great customer service from Bertha, helped me a lot thank you!

good service and clean property .

Adaly was extremely helpful! Great customer service!

Amazing Service

Best service by the worker Adaly very helpful and friendly

Friendly and clean place

Berthas service was excellent. The facility is well kept and cleaned. Very satisfied.

I needed a cart today and bertha came out to help me get the cart and easily access my unit although she was cleaning. Thank you for your service!

Great service

Great service Bertha! Thank you for your help.

Bertha shows great service and is very welcoming when you have a question in mind. Great storage and is always kept clean definitely recommend!

Berta Excellent Customer service thanks

Thank you to Adaly

Great service just wish it had longer hours! Overall I've had a good experience.

Bertha is great and outstanding. Give her a service award. I only come to pay my bill but I always leave happy!

Bertha is very helpful

Great service and clean facility.

Great service

Pretty good customer service, haven’t had an issue. Also like that the property is clean! Thank you.

Buen servicio, muchas gracias Bertha!

Thank you for being so patient and kind to me Bertha. Definitely recommend this location!

My First experience moving my things into storage was a great one, Suzzy the customer service agent was a great help she was very nice and she is very knowledgeable. THANKS SUZZY!🙂

Bertha muchas gracias por tu servicio! Definitely recommend this location.

Bertha gave the most wonderful service at this location from all the other ones I have ever visited!

Im really happy with the customer service with bertha and suzzy! Thank you so much!

I experience nothing but great service. Facility is always clean!

Bertha has a wonderful attitude, please never change!

Suzzy and Bertha were very helpful, thank you :)

I just recently visited this location and Bertha was super nice and willing to help. She answered all of the questions I had. Best experience I’ve had so far.

Bertha helped me put my merchandise in my car, thank you so much!

Bertha has great service! Very happy I decided to rent here. Thank you.

Came to this location to inquire about a space but they did not have the size that I needed. Bertha helped me find a location that had the space that I needed. Customer service is a 10/10

I like coming in to make my payments thanks to bertha’s good customer service. I appreciate what you do Bertha!

Thank you bertha for always having great customer service!

I left Public Storage around 2 months ago, and I still find myself going to visit the staff here. Wonderful service, thank you Bertha for all you do! She is hardworking if she's not in office she's outside cleaning.

The facility is clean and Bertha is friendly and very helpful!

I always come in to make a payment in the office and Bertha is really helpful!

Bertha was wonderful! I happened to walk in here for a storage unit and she helped me out. Thank you!

Thank you Bertha for being kind and patient!

I had a great experience thanks to a worker there named bertha would definitely go back if needed again

Bertha is a terrific manager and I will recommend!

Bertha is the nicest person anyone can have the pleasure of working with!! Just her customer service and personality makes it worth every penny!!

I enjoy going to this location. Bertha is the best, always friendly and very helpful..

Its cool need better rates for long time customers

Bertha has good customer service skills! Thank you for all your help.

I enjoy coming to make my payment and seeing a friendly face! Thanks for making the experience smooth and easy. Also appreciate the clean facility.

Great service thank you

Had great help from bertha! Thank you for being understanding and kind!

Great customer service..came into the office for my gate code and was quickly greeted by a friendly face. Had a few questions and bertha was very informative and polite.

The employees are helpful, rented a space here for a few months. Bertha was attentive and possessed good customer service skills. Good facility to do business!!! Go ladies!!!

Good customer service! The place looks nice and clean.

Called to inquire pricing on a space I've been looking at. Bertha was there to answer my questions without making me feel rushed. She delivered great customer service and I am definitely considering renting from here.

Nose and Cindy were very helpful!! :) thank you guys!!

I've really enjoyed their customer service Bertha is so polite and always helpful.

Bertha was friendly and helpful thank you!

Very helpful informative. Over all real good customer service.

Excellent customer service! I highly recommend this place to anyone.

Great service best prices thank Bertha you are the best

The girls that are really nice and Bertha always always helps me she's wonderful

Clean facility and friendly staff!

Very helpful

Susie and bertha were awesome great service and prompt

Que precios tienen para rentar un storage

service and clean thank you Bertha

Thank you for your good attitude Bertha! You also do a good job keep your property clean. I appreciate it. Keep up the good work.

Have had great customer service at location especially employee Bertha always going the extra mile to get the job done .This opinion is also shared by other customers at the location that I converse with time to time .

nice customer service!!

Walked into an organized office and clean facility. Great customer service Bertha, thanks.

Came to this public storage since it is near my home and the customer service I received from this nice wonderful young lady I believe her name is Bertha was amazing. She was able to answer all my questions and was patient with me. I recommend this location.

Thank you for your help today Bertha , you made my storage experience great. Your customer service was exceptional, you took your time to answer all my questions. My sister recently rented here and speaks kindly of you and how clean the property is and how sweet you are. I thank you for your service today and I will definitely recommend this property.

This is a great location, Bertha was very attentive with her customer service. An overall good experience !

Clean facility and nice employees

great experience

Nice and clean facility

Bertha provided excellent service, very friendly!

I was looking for information on how a storage plan works and Susie happened to have all the answers for me and she was very helpful and provided great customer service, highly recommend the place.

Adaly was great. Very helpful I definitely recommend this place

Great service. good prices. My unit looked unkept and there was no light.

Bertha help me with excellent customer service and the place of busniess was very clean.

Bertha was very helpful and informative. Excellent service. I recommend this location.

Arleen was a tremendous help, very satisfied!

Great customer satisfaction

Bertha had great customer service!

Susy V. Did such an amazing job! I’m currently moving and needed a storage quote and size etc. and she was able to answer all my questions! Very thorough and informative, will definitely be recommending my other friends who are moving as well to check out this public storage. If you’re reading this susy thank you soooo much! Keep up the amazing work!

Bertha has GREAT customer service. Love her smile and her enthusiasm to help me! Property is clean.

Great staff. Very clean.

The front desk lady bertha was excellent on giving me the information needed for sizes and rates of the units. She was peppy and cheery which made me feel comfortable with this location. Great eye contact and tone of voice during our conversation. Very professional.

Suzzy has great customer service, she was very helpful and polite, answered all my questions.

Bertha is great! The facility is always clean and she has amazing customer service. Thank you!

Rebeca was very professional and she’s also pretty cute.

Bertha is very very professional and courteous. Every once in a while she will be out in the property assisting people. She is very attentive and nice. Clean facility.

Bertha was very helpful.

Bertha is awesome front desk receptionist! Great and friendly and also a really good facility ! Made everything simple and easy

BERTHA AS REALLY GREAT PERSONALITY WONDERFUL CUSTOMER SERVICE WELL MANNERED VERY ENGERIC STORAGE VERY CLEAN

No girls

Bertha and Suzzy such a pleasure to have been here it’s a great location and an awesome customer service . The girls are super great and they have the best deals .

Bertha is awesome sauce! Recommend this facility is very clean.

Best customer service in the entire area.

Bertha was nice thank you for you help!

Bertha is a great asset to any company. She has a great personality and presents a professional attitude at all time.

Rebeca, with 1 "c" was awesome!!! She helped me out with exactly what was needed and was on point! I must say, I appreciate great customer service Reps and Rebeca alone is TOP NOTCH!! Thanks Rebeca... You are a JEWEL!!!

Bertha and mye were great! Facility is very clean. Thank you. Recommend this property.

Very nice people run the joint

Mye customer service was amazing facility is nice and clean she did an awesome job giving me my information I need it and get me in the right unit I need it thank you mye

Bertha&Mye customer service was awesome. Me and my unit facility is nice and clean thank you

Mye was excellent in getting me set up with a storage unit.

Came in to find out about a storage I really wasn't trying to rent a unit today but the ladies convince me mye Bertha so I end up getting me a 10 by 10 they customer service was so awesome I recommend you come and visit Mye Bertha Thank Y'all

Came in the ladies in our office is always smiling and cheerful I love that it made my day thank you mye Bartha

Mye was A1 love her Thank you Mye

Mye Mye thank you for everything you do

Mye When⁰ I tell yall she the best

Mud &Bertha Amazing customer service got the space that I needed to store without warning facility is nice and clean thank you girls

Bertha was very informative and helpful. Thank you!

Bertha muy bien servisio exelente

Mye& Bertha I Came in to the property on Western To get a storage unit was unable to get it due to my car wouldn't fit Bertha ,Mye was awesome they customer service was amazing even though I was and unable to get the unit I still enjoy they customer service and how nice they was they greeting me with a smile , the facility was nice and clean

Mye help my dad get his storage unit facility is nice and clean thank you for helping my dad my

Mye A1 Thank you Mye

Mye Awesome customer service facility is nice and clean came in got my unit mye greeting me with a smileAnd she got me in and out with the right unit thank you

This Public Storage very clean The Person Who Helped Us Was Mye She was very Helpful Friendly And Kind Thank You Mye For Helping Me And My Son

Reserved a unit online. It was a good special price. They called twice to confirm including yesterday afternoon and I made an appointment for this afternoon. I arrived early after driving 1300 miles with my stuff and was informed the unit was no longer available. It was rented this morning. No phone call or anything. This is a classic bait and switch scheme.

Bertha was such an amazing help! If your looking for a place to store your items this is the place to go! Thank you.

Mye my was awesome got me in the right size unit she helped me out a whole lot thank you mye

Mye Ho SoundCloud Messenger visto te che fai gay Elena

Bertha was a great host at the western facility always a great help thank

Mye & Bertha really assisted me in acquiring the best price and size for the storage my family required. Upon entering the office they welcomed me with open arms and coached me along the way step by step; their customer service was impeccable to say the least. I look forward to working with them in the near future and would definitely recommend this location to my friends and family. Thanks again Public Storage.

Went into the office inquiring about a storage space and Bertha was very helpful and informative about the rates and necessary size I may need. She was extremely friendly and provided great detail and made me feel confident about the facility. I'd recommend this storage location and her service was great!

Rebeca was very helpful, thank you for my space!

Bertha is a respectable person. I feel welcomed whenever I come to the facility. Keep up the great work!

Its was GREAT!!! Rebecca was very thorough & I appreciate the professionalism. Don't change. It carries!!!

Mye went above and beyond her job duties, because of her excellent customer service I decided to upgrade my storage unit went I didn't want to initially. She is great at her job.

Lashaun was very helpful knowledgeable and great attitude

Mye was awesome service facility is nice and clean thank you my for getting me in the unit I need it

Bertha is always nice and polite. Its a pleasure to come in here!

Bertha gave me a great service. A recommend her 100%. She is very helpful and friendly.

I had excellent service with Ronny! He was timely and explained everything perfectly and was very informative. I love someone with a good attitude and great service and who is willing to explain detail by detail about the storage. Step by step he was very knowledgeable about the process and talkative and personable. Great service and he really helped me in my time of need.

Mye Excellent customer service got me in my right unit got me in and out facility is clean thank you Mye

Mye customer service was excellent facility is nice and clean she already made my day a little bit easy she's also compassionate, professional in the extreme Thank you mye

Mye excellent customer service

Mye customer service is amazing love her personality I will recommend storage to all my friends thank you mye

Mye Customer service was awesome got me in and out thank you mye

Rip off...just there4 your $$$!!Dont do it

Mye Awesome customer service got my sister into our unit quick and fast and professional glad we stopped here unit is nice and clean

What a rep. Mye took care of me from start to finish! Amazing woman here!

This Public Storage location has “THE BEST” personnel. Ron-Ron as I refer to him, from my observation is always over extending himself when it comes to customer service. Real walk u thru it, fill in the blanks kinda guy.

love her Mye got me in and out

Bertha and Mye were the BEST! I will definitely suggest & refer this Public Storage location to friends and family. God Bless you both😊

Mye & BErtha Customer service was awesome facility is nice and clean and I was in a rush and they got me out on time thank you mye Bertha

Mye was very professional and helpful with my storage unit love her customer service I recommend this property to my friends

Hello. My name is Lakeisha Page and I am a client of this particular storage facility. The staff here is amazing! Not only has it been a convenient and clean place to store my things during my relocation, but I faced some hardship during my tenure as a client. Bertha, one of the managers, patiently assisted me in order to assess all the options available in order to keep me as a client and my valuable “treasures” safe and sound. I utilized the resources she gave and am still a client. The staff here, including the general manager, made me feel as important to them as a client as maintaining my hinge stored is to me! Exceptional customer service. Forever grateful !

Bertha help me solve a problem! She provided me with excellent customer service! She first greeted me with a warm welcoming greeting! She helped me pick the right size box for a large birthday gift. Together we gift wrapped the box beautifully!!!! She is awesome! Customer service at its best! Thanks Bertha!

This facility is very clean and always greeted by friendly people. Bertha is very helpful too!

Came to visit this property inquiring about a space and the manager on duty Bertha was very sweet and informative as far as giving me prices for a unit. I loved her great service and she was very professional and made me feel comfortable about renting a storage for the first time! The property looks to be clean and well mannered and Bertha again was a sweetheart I would recommend her service at this property!

Went to make a payment past Tuesday and the girl that helped me- Bertha, was super helpful. It’s great that this location has nice people

Bertha with a blessing to me she was very very understanding very professional I can't even explain anything else but she she was wonderful so she has me she had my bow she has where have you but she was very professional and she was good

Went in to make a payment and was greeted with a friendly smile by bertha. She made it quick and effortless! Great service.

Very informative professional and patient. Pleasant personality

This place will auction off your stuff right before end of month even though you had till the end of month. Public Storage 28 days is not end of month in December. Office manager must have thought callander said February....

Great cuatomer service clean store love the service thanks Bertha

bertha I came in not sure of what I needed, Bertha made me feel very comfortable and made sure all my needs were met. Thank you for the awesome customer service!!

Very friendly,Ms. Bertha has great customer service.thanks

Bertha. The service was great her attitude was very professional.

Bertha really helpful fast service great overall

Very helpful and considerate

Service was fast. Great customer service. The manager a my is the best.

What time does the office close on Saturday

Bertha is a super help and very nice employees.

Great service. Mieshia was extremely helpful! Def recommend for service!

Mieshia was very helpful and friendly. Made my day! Thanks

Mieashia and Bertha was amazing good job

Wendy did an amazing job in getting me settled into my storage. Great customer service, loved everything about it!

Bertha is so generous and kind and very helpful. I wouldn't know what to do without her help. She's been patient and I truly appreciate her help. Thank you!

Bertha is a great n veey helpful to me, n even helped me twice befor n feel comfortlbe with Bertha,.....thank you so much 4 helping me !!!!!

Bertha, she was wonderful. Customers was awesome. Everything was quick an efficient.

Great service from Janelle today recommend this place.

Great people and great fast work thanks y'all keep up the great work!!!!!

Janell is a wonderful compassionate person who is very considerate . I really enjoyed talking with her. You need to hire more people like her. Robert and Bertha are sweet too. I enjoyed conversing with them as well. They are all kind and very nice. Thanks for having them at your area..

Here at the Gardena CA location , the receptionist Mabelyn was so very helpful in my arrangements. Much appreciated

Encantada con la amabilidad de mabelyn , siempre mantiene el lugar limpio y siempre muy sonriente y explica todo el proceso yo y mi esposo recomendamos este storage 🙂🙂

I want to share my great experience provided by Mabelyn S. ... she provided me with great rates, showed me a 5x10 unit which was clean and made me feel valued as a customer. If you need assistance you need to talk to Mabelyn, she has great customer service skills!

Stopped by to get an estimate, met with Mabelyn Solares. The building is very clean and Mabelyn is awesome. She provided me with all the information I needed and provided great customer service. I totally recommend this place.

Gooood Service

Great price for the 10×10. Amy was awesome her rundown was professional and friendly.

I ALWAYS GET HELP FROM NICE PEOPLE!!!😎

I luvv this public storage the staff is so nice especially janell she is the best very helpful luv this place

Amy is a very hard worker very professional great service. Speak to Amy

I like everything about this place the staff is always friendly and professional but the only thing I don't like is that they only have two dolly carts and I wish that they gave a key to their customers so we can unlock them and return them when we finish using them

Very nice lady thank you Jennifer

Jennifer and Janell was very helpful and listen to my issue I have going on at my store on San Pedro St. You guys made my day better thank you.

The public storage facility in Palm Bay, Fl. is a terrible place that DO NOT CARE ABOUT ANYONE BUT WHAT PROFIT THEY GET FROM PEOPLE'S THING'S IN AUCTIONS!!!!!!!! I lost my home due to many things one being my health seriously declining & Copays , surgeries, etc. & my son & husband losing a job or slow work!!! Then had my truck taken & of course with nowhere to go we put our things in Public Storage we had 2 units EVERYTHING WE OWNED OR HADN'T YET LOST & THEY AUCTIONED IT... EVEN WHEN I TRIED TO MAKE A PYMT THEY SAID IT WAS TOO LATE UNLESS I HAD $534 FOR THE ONE & $370+ FOR THE OTHER & I WAS TOLD I HAD TIL MONDAY THE 29the of January 2018 then WHEN I CALLED TO LET THEM KNOW I WAS COMING WITH THE MONEY SOON, THEY TOLD ME NO IT'S GOING TO BE AUCTIONED AT 11:30, WHAT??? I WASN'T TOLD THAT WHEN I CALLED 4 DAYS AGO & though I am thankful to the woman working there Mary who did what she could to give me enough time to get the money and get over there the district manager knew I had the money in hand & WAS ON THE PHONE WITH HIM and was headed back their Direction when he turned around and auction to my units off how can you do that somebody's personal properties my mother and grandmother's urns, my pictures, my husband's families pictures, things my children have collected since they were little, personal things that you cannot replace and you just auction it off like it's nothing it's all about Profit to you and somebody needs to put a stop to it cuz I'm sure I'm not the only one that this is happened to!!!!! I'M MORE DEVASTATED THEN U CAN IMAGINE & I TRIED FINDING THE PEOPLE WHO BOUGHT OUR UNITS 22 & THE ONE ACROSS FROM IT I WASN'T SURE HOW TO GO ABOUT IT & UNFORTUNATELY I WAITED TO LONG ALREADY TO FIND THEM, I COULDN'T BREATHE, I DIDN'T WANT TO WAKE UP OR GET OUT OF BED, I WAS MORE LOST THAN BEFORE, I'M STILL HAVING A HARD TIME MAKING IT THRU EACH DAY KNOWING I LOST OUR THING'S & THAT THIS MAN DIDN'T HAVE THE COMPASSION TO WAIT ANOTHER 30 MIN!!!!!!! PLEASE SHARE See more

JENNIFER is very informative & has great customer service & helpful. I'm disable and on oxygen and she has great patience with me. Samantha However when I called to check on my account was very unprofessional and not listing she wanted to over talk when I asked about my autopay concern. Samanth told me if I didn't want to pay I could move my stuff out My finance came to place items inside the space and he spoken to Samantha about the elevator not working she told him to go around to the other elevator she told him didn't want to reset it or check on it I was on my walker waiting for access to go up.. I have the correct address on file I don't know why I didn't receive my letter about the rate increase and I'm currently waiting for a response from the district manager. I was refered to public storage and I'd like to keep my location if the price is right. I'm hoping when I come down to the location Jennifer will be working she is wonderful.

Thank you for all your help Jennifer

Lovely lady thank you Jennifer

Jennifer and Samantha took VERY good care of me and eased much of the stress of moving! They are BOTH an important and valuable asset for Public Storage! From showing me various size spaces (I chose a LARGE ONE!) to handling the sign-up and handing me the keys to my new unit... I could not have had a better experience! If you need storage space, this is where you want to go!

Jennifer was super great

Awesome service Jennifer

Jennifer is always fantastic and is helpful and respectful Everytime I come in here.

Jennifer was very helpful and knowledgeable! Wonderful customer service and a very clean facility.

Thank you so much Jenifer

Jennifer She is very helpful and informative. She's an great people person.

Samantha Serrano was awesome, professional and polite. I had a random issue that was a little annoying and had been ongoing for a week or so, when I called back the property this time Samantha went above and beyond to help me. I was supposed to call her back but totally forgot and she followed up with me just to inform me that everything was done and to make sure I was all set and satisfied. She definitely went above and beyond! Good customer service like this is rare so she deserves more than 5 stars! Thank you Samantha!

Jennifer is very sweet and nice lady

Samantha and Jennifer was very great and very helpful.

Thank u jennifer

Are you open on Thanksgiving?

My dad & I had this unit for almost 3years & jennifer has the best customer service I've came across so far Thank you jennifer your the best.

I had the best customer service experience ever when I went to Public Storage and met Jennifer she always had a smile on her face was very informative & very polite thank you again Jennifer she deserves a raise

Jennifer has outstanding customer service. Thank you

Jennifer was very nice and understanding and helpuful .

Jennifer was very helpful great storage prices

I recently got a storage from Jennifer at Public Storage. She is amazing! She is professional, patient and she always gives you a smile. She worked things out for me, so that I received the best deal. Go in and ask for Jennifer.

Jennifer nice service and clean and friendly

I was very pleased with the customer I received from Jennifer. She is very nice & got me the right space at the right price. I reffer this location to anyone.

Jennifer was awsome in helping me!!!

I have had dealings with several different public storage locations, this one by far was the best. The staff was friendly, the place was always kept clean and Jennifer (I believe that was her name) was very professional and thorough with explaining policies and and any concerns I may have had

It's our first time to rent a storage unit. I reserved a unit online, and they called us to made an appointment to view the unit. Jennifer is the one who help us. She is very nice and made the process quick and easy. Unfortunately, the second day, we don't need the unit anymore because our problem. Jennifer is very nice to help us. If next time I need a unit, this location will be our first choice. Recommended! :)

Hi! I would like to thank Jennifer at the Gardena location for her excellent Customer Service that she provides each and everytime I visit this location. Continue to keep up the good work Jennifer great customer service is everything. Sincerly, Lateese Williams

Jennifer provided excellent customer service. It is a pleasure coming to this location to pay my monthly storage.

Jennifer was nice and helpful

Friendly, awesome service! Jennifer is great!

Jennifer is beautiful girl helpful

jennifer ,sweet texas girl

Jenifer was awsome

Jennifer was awesome she was really patience and she got us a unit after hours we arrived at 6:04 pm. Thank you

Jennifer was very patient and calm employeeq for the 2 days I came in because computer system was down. And able to make my payment for the month.

Jennifer did a good service today

Great prices!

Friendly and helpful servi ce

Jennifer was excellent she has the best customer service ever always smiling

Jennifer was so helpful and she made my experience wonderful

Very friendly customer service nice facility.ask for Jennifer nice very helpful person.

Jennifer is the best manager here. she is ALWAYS so helpful. love her. She is always so kind to me and my kids when we whe moving in. Now that i vacated she was again the best. Explained every thing. i will use them again as long as she is still the manager.

Jennifer has awesome customer service and was very helpful with answering any questions and concerns that I had. I am thankful she was able to be of assistance to me. Thank, thank, thank you! Detric W.

The manager Jennifer had the worst attitude in the world. She's very nasty unprofessional and she runs that property as if it's a low income housing!!!! She has her boyfriend walking around the property and it looks like a scene from Boyz in the Hood & you can NEVER get in contact with anyone from the corporate office. If you like drama your store your stuff here and if you don't you'll go elsewhere

This place has THE ABSOLUTE WORST customer service EVER the manager Jennifer is disrespectful, nasty , rude, and has a HORRIBLE attitude. She's very unprofessional and she runs that property as if it's a low income housing project the batgroom is NASTY , and you can NEVER get in contact with anyone from the corporate office. This place is a JOKE I wouldn't store GARBAGE here!!!!

Let me start by mentioning Jennifer S. accommodation for a unit......Quick and fast came so easy! She went above and beyond to get me set up with a unit, while giving pointers on how to avoid late fees... I feel like I got the BEST deal for the money.... Kudos to Jennifer S.....I'll Will do business again!

Jennifer is the sweetest person I have worked with ar the Public Storage. Bless her by giving her a pay raise. She works hard and she' s polite and respectful. Ms. White

Jennifer was wonderful helping me and my hm boy out today getting us a unit today.

Great storage facility very accesible usually empty

Today my visit at public storage with Jennifer was the best service I've had sense I've been storing here shes very knowledgeable and helpful.

Every sense you had placed Jennifer to take over this store she has always been wonderful when it comes to my storage and I'm sick right and I store AZ.

I love this location clean, friendly, nice property. Jennifer was the nice employee that helped me. She was everything, she explained everything, she made sure I had the rate size storage and supplies I needed to protect my things from breaking. She has excellent customer service. I was nervous about putting my things there she insured me and made me feel comfortable about the security level so I was OK.

I had storage unit here at this facility someone went into my storage and stole all my DVDs there were over 500, When you put stuff in storage you doing it at your own risk

Jennifer is very helpful. She really took the time to explain everything about the self storage process bc this was my first time. She also walked me to my unit and explained what amenities were available, like hand carts to help move items and the restrooms on site. She's really a sweet person and good at communication. She calls me if there are any issues regarding my two storage units and works with me if I have a scheduling issue. I cannot thank her enough with helping me out with this stressful process.

Jennifer was helpful in EVERY way. Never had better service..☺☺☺

Jennifer was outstanding she help me get the perfect size space thank you.

Jennifer is awesome! Very thorough and helpful. She explained everything clearly and I appreciate her full disclosure. And she did it all with a smile on her face.

Jennifer is doing a good job and is very helpful

Jennifer was very helpful & nice , she was alot of help when I needed to get a storage.

Jennifer I would like to say thank you very much I appreciate everything you help me with this morning you or so helpful and I'm happy your here to help.

Jennifer was the best Serving us. (Marilyn Neely) We really appreciate jennifer very much

Hi my Rosalind Sturgis I would like to said Jennifer was so helpful for me when I came in to pay my storage . We need more people working in company this . She made you feel like family.

Jennifer was very helpful. Great service.

Jennifer was excellent

My experience was great! Jennifer helped me every step of the way. Anything I needed, she took the time to make sure that I had it. All of my questions were answered before I left. This is a great location!

Thanx Jennifer for your great help!!

Jennifer was a great help and very helpful with knowledge ...

Jennifer had great Customer service..

Jennifer was the BEST customer service rep I've had since storing with Public Storage!!

Kalinie was Absolutely amazing and very much honey I really appreciate this. And headed to helping me with the storage space I needed

Kalinie was such a wonderful help in this time..she showed me multiple spaces to help me decide..thank u so much

Customer service (Kalinie) was great and my mom became friends with the customer service. Really a wonderfull storage place

Kalinie was a really big help!

Thanks for the storage space it worked out perfectly. Kay u are the best

Kay was the best very nice understanding really really helped me out

Thank u Kay. The space u recommended worked out perfectly

The service was wonderful at public storage...Kalinie was great.