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Public Storage Self-Storage Units at 16100 S Avalon Blvd, Gardena, CA
Property Open
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
One-time $29
admin fee applies.
-
5'x5'Online only price$ 46/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 46 /mo $ 61Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 46/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- locker
$ 46 /mo $ 61Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
5'x5'Online only price$ 46/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 46 /mo $ 61Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 46/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 46 /mo $ 61Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 48/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
- locker
$ 48 /mo $ 64Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 55/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 55 /mo $ 73Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 63/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 63 /mo $ 84Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 113/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 113 /mo $ 150Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x5'Online only price$ 117/mo
Small 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 117 /mo $ 156Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 134/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 134 /mo $ 178Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x5'Online only price$ 149/mo
Small 10'x5'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 149 /mo $ 191Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 152/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 152 /mo $ 202Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x15'Online only price$ 164/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 164 /mo $ 219Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x15'Online only price$ 191/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 191 /mo $ 254Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x20'Online only price$ 204/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 204 /mo $ 272Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x15'Online only price$ 215/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 215 /mo $ 287Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x20'Online only price$ 256/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 256 /mo $ 341Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies.
Nearby Self-Storage Locations
Self-Storage Near Gardena
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Gardena Climate Controlled Storage Near I-110 and the 91
Storage units in Gardena are located at Alondra Boulevard near the Harbor and Gardena freeways. All-indoor climate controlled storage units are on-site in a range of useful sizes providing self storage close to California State University at Dominguez Hills and El Camino College.
Small Gardena Storage Units
Cal State Dominguez Hills or El Camino students needing more elbow room in tight living quarters can use a cheap 5x5 storage unit to store books and materials not immediately needed for classes, luggage, off-season clothes and gear close to campus.
Caldwell Street or Ralph Bunche Elementary School families and neighbors looking to declutter can store all-season recreational gear in a 5x10 storage unit for play at Hemingway Park or at the beach. Behind your bike storage, athletic equipment, snowboards, beach chairs and umbrellas, bulky toys and fishing tackle, stow rarely used items like holiday decor and off-season garments.
If you are in the process of downsizing, a 10x10 storage unit is great for storing furniture, lamps, decor and clothing while you make decisions on what to keep. This square storage rental will hold duplicate furniture if you are sharing an apartment and need a spot for couches, coffee tables, entertainment centers and extra kitchen things.
Large Gardena Storage Units
If you want to clear out the garage so you can get the cars parked inside once again or if you are building an ADU, a 10x15 storage unit will hold four rooms of furnishings. These rentals are a fitting size for long kayaks and standup paddleboards, too.
Homeowners near Gardena High School planning a remodel can store five rooms of furnishings in a 10x20 storage unit. If you are new to Gardena or in-between residences, these large storage rentals can hold the belongings of a three-bedroom home while you are looking for your new place.
For larger renovation projects or if you are moving from a very big house, a 10x30 storage unit may be a good fit. These extra-large storage rentals are about the size of a two-car garage and will hold more than seven rooms of furnishings.
Gardena Public Storage has a variety of climate controlled storage solutions to meet your needs.
If you're looking for something a little different you can find plenty more storage units on Western Avenue and Del Amo Boulevard nearby.
At this Gardena Public Storage you'll find:
- 5x5 storage units
- 5x10 storage units
- 10x10 storage units
- 10x15 storage unit
- 10x20 storage units
- 10x25 storage units
- 10x30 storage units
- Indoor storage
- Climate controlled storage
- Electronic keypad entry
- Online Payments
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 600)
Just a few minutes after I finished removing all my belongings, I received an email thanking me for using the service and confirming the final payment—before I even had the chance to complete the cancellation myself. I’ve never experienced such attentive and seamless service before. There are already many great reviews about the staff here, and I truly believe this location deserves all the praise. Their support was absolutely outstanding! Thank you so much!!
Alejandra will always be my favorite worker here! Always will to help! Keep up the good work!
👍🏼
Esta limpio
Thanks Ale, Great Customer Service, Such A Beautiful Smile!!
Great property with excellent service thanks to Anthony and Ale!!
Gracias Alejandra
Ola
Thank you Vanessa foe your help
Ale help me finish my vacate my storage unit thank you.
This One Star Review is Wild The Servant By, This management in the Store because I was out here at seven A.M. trying to use their equipment to move my stuff around and there’s no one to be shown. I don’t know come in but she left to and don’t be worried around time is money and a lot.
Thank you, public storage for being very patient with me in paying my bill. I'm still going through a terrible hardship. However, with the constant communication with, "Ale"!
She gave me great customer service each time I called to confirm when a payment would be made.
10 stars for ALE going the extra mile. Bravo!
********** Yay!
From: Christina Denise Guidry
Gracias Alejandra siempre nose trata bien
Alejandra helped me, very friendly and absolute asset to your establishment
Alejandra le pedi que ayudara y me atendio muy bien quede muy sastisfecho con la ayuda que me brindo gracias una exelente persona
Alejandra was a great help
I had a great experience at Public Storage today. I was having a rough day, but Alejandra went above and beyond to help me out. This isn’t the first time she’s helped me, and I truly appreciate her kindness and respectful attitude. It makes such a difference when someone genuinely cares. Thank you, Alejandra!
Alex was very friendly. I have no issues when coming here. Highly recommend.
Just wanted to share my experience today. Alejandra, she's such a sweet girl. I had to inquire about my storage space and she was extremely helpful. The respect and kindness she showed towards me truly stood out. Not only was she friendly, but she also provided accurate information. Seriously, thumbs up for hiring such efficient people. Much appreciated. Thank you! 👏🙂
Alejandra !!! She is good worker , she always keeps everything clean !!👍
THANK you Alejandra for helping you for helping with down sizing and saving some money
just wanted to give a shout out to jasmine for helping me out on trying to narrow down my unit options to see what was best for me. she went above and beyond when it came to listening and delivering the best customer service i’ve had in a while.
Muchas gracias a Jasmine y Alejandra . Son muy amables. Hice el pago de mi mamá el proceso fue muy fácil y muy rápido, seguire regresando este sitio a hacer mis pagos de nuevo.
Alejandra exente
Jams mine is very HELPFULL AND VERY NICE GOOD PERSON SHE IS THE BEST
Jasmine assisted my brother and I with our storage unit. She was very thorough and made sure all our questions were answered. We appreciate her superior customer service. Thanks again Jasmine and thanks Public Storage!
Great customer service from mitzi!!! Very helpful in my concerns regarding my unit. A great experience in my call.
Mitzi Is amazing.
MITZI WAS WONDERFUL VERY FRIENDLY SHE HAS A BEAUTIFUL SPIRIT GOD BLESS HER I PRAY🕊️🕊️🕊️🕊️🕊️♥️♥️♥️♥️♥️🙏🏿🙏🏿🙏🏿🙏🏿🙏🏿
I am really pleased with my storage unit and I'm glad I chose this location. The customer service is great. Jasmine is extremely helpful and she takes the time to ensure that any questions or issues I have are answered and resolved. Thank you Jasmine for providing excellent service!
Vanessa reached out to me today about a reservation I made online. I visited the location to check out the unit, and she kindly walked me through the entire process. She was incredibly friendly, approachable, and answered all of my questions with warmth and patience. I truly appreciate the excellent service!
vanessa was very pleasant. glad she was able to help.
Jasmine and Alejandra are amazing, anytime I needed help they did just that, they know how to keep calm with tough customers and I appreciate that type of professionalism, will return to this specific location if I need storage again.
Alejandra and Jazmine were a great help. Professional service. Showed me units and help me decide the unit I need.
Excellent customer service
Super helpful
Super nice 😊
Really enjoyed Alexandra's service. Jasmine and Alejandra are so patient with me I appreciated that. Thank you so much.
Alejandra she was good and polite
Thank you Mitzi and Jasmine for your great help!
Alejandra was very professional and explained everything perfectly.
Alejandra was very professional and friendly. Great customer service
Rented a storage unit online and within minutes they had the unit ready for use! They send you everything online and make it the simplest move ever! Huge thanks to Jasmine and Alejandra that helped me with questions I had! So glad they opened one around this area and that they were able to find helpful staff for us!
I helped my uncle move out his items today, Jasmine and Alejandra made the move out process simple and helpful, if I ever need storage of my own I will come to this location to rent!
Alejandra one of the best worker very kind and respectful
Mitzi was patient enough to help me set up my payment.
Very professional, Jasmine was a delightful person, I would recommend all my friends to her.
Jasmine, a 10,
I really wouldn’t want to put a bad review on this public storage especially after being a customer for you guys for over a year now and live every single employee , EXCEPT! This new Latina that I have barely been seeing…. There has been multiple incidents where she tries to look for problems and today she honestly crossed the line… a customer came up to her and asked her something and she responding and after the lady left the employee started saying all these bad words towards her which was weird because it didn’t even hear like they were arguing…. But then after that she comes up to my car ( mind you we didn’t get down of the car because we wanted to see what she would do to us ) so since she saw us arrive there and had that whole situation with the other customer she came up to my car and asked us to put our window down and that we need to leave , we can’t hang out here and she has been watching us from the cameras? Baby you saw us get there… at this point it’s personal because how come the other employees don’t tell me things you think are wrong? Mind you everyone has seen us do the same thing over and over… and not once told us a Damm thing… we try to respect the rules and be as clean as possible…. It’s crazy how you don’t know our story and treating us like intruders… please managers check up on her and see if she is okay…. May God bless her heart…
Alejandra thank you for your great customer service, amazing 🤩
I really like this location public storage. Jasmine and Ale. Are really helpful and are great customer service. The crew here is superior. Keep up the great work
Jasmine and Ale were so friendly dly and helpful and very patient . Thank you
Quick and easy. Alondra was great and answered all of my questions.
Alejandra @ customer service 16100 S Avalon Blvd, Gardena CA was most accommodating making my experience with Public Storage worthwhile
Alejandra made the process really quick and easy to do business. Alejandra helped me find a bettr storage for my needs
Si me trataron bien Jasmine y Alejandra me gustó el servicio. El proceso fue rápido.
Thank you Anthony and Mitzi setting me up with a unit! Great custome service. 10 stars!!!
Mitzi was great at explaining everything and answering all of our questions! We were able to get our space ready to move in today.
Muchas gracias Alejandra y Cynthia por su ayuda y contestar mis preguntas!
Gracias a Alejandra por ayudarme con este proceso!
Mitzi Jasmine Alejandra and Vanessa these wonderful ladies at Public storage helped me in a stressful situation cancellation other one and I appreciate all the hands and help help me to successful get this unit today. May God continue blessing him in every way thank you thank you
Excellent experience, Alejandra is very kind! When going threw difficult times a kind person can go a long way. 5 stars.
Thank you Alejandra for helping me set up my Public Storage app makes it easy for me to load and unload my items!
Alejandra showed me the property and help my contract all under 20 minutes! Thank you Alejandra!
Excellent service! Mitzi & Jasmine 😃 5 stars for Me
Mitzi was a big help and made sure all of my question were answered, Will def go to her for help!
Alejandra was very patient with me. I am an older woman this young lady has great customer service, a great smile, and professional. Had lots of patients I asked many questions.
Alejandra nos ayudó mucho
Excelente servicio al cliente
Muchas gracias Alejandra por ayudar me hacer mi contracto! Y me explicitly todo en español
I would like to commend one of your associates Alejandra who made me feel important as she went well above the average customer service by assisting me with any and everything and was able to multi task and assists others.
Alejandra has a lot of knowledge on storage rentals thank you for answering all my questions!
Alejandra helped with my lock cut request thank you
Alejandra was exceptional and completely helpful! I was leaving PS and because of her knowledge and professionalism I remain a customer!!
Thank you Alejandra for always being kind! Grateful for the carts the property has great help!!
I had an incredible experience! Alejandra was incredibly helpful, attentive, and professional, making my day seamless. Be sure to ask for Alejandra!
I had an exceptional experience at Public Storage thanks to Alejandra. She was not only extremely helpful and professional but also incredibly attentive to every detail of my move-in process. Her ability to handle everything smoothly, communicate clearly, and ensure I had a stress-free experience truly stood out. It’s clear she has excellent leadership qualities and a strong commitment to customer satisfaction. Public Storage is lucky to have her — she deserves to be a property manager!
Alejandra was incredibly helpful today. THANK YOU, for being the most helpful worker I’ve come across at this location. Custumer Service like this is very rare to come across now in day!
This cozy little public storing is a hidden gem! The public storage ambiance is cozy and inviting, making it a pleasure to keep their things secure.The staff was friendly and helpful, making the entire rental process a breeze. Helpful and went above and beyond to assist anyone. I'll definitely be returning when i need to secure my stuff. Public Storage has been a lifesaver! The facility was clean, secure, and easy to access. They will ensure you that your things are safe and sound. This is a must to recommend for everyone.
I rented a Uhaul to move last weekend and both elevators were broke. It's a week later and they are still broke.
Thank you Alejandra for helping my sister and I.
Alejandra, helped me get my unit! Great help!! Showed me unit and helped me out unit 15 mins !!
This is my second review due to Daecey amazing service! Cannot go unseen, so impressed with her willingness to help and her attention in answering all my questions and needs, I am very surprised that she was so patient despite other issues she was dealing with on property, very calm and attentive always smiling and nice attitude, taking her time to respond to all my questions! Love her service and very pleased to have her at property!
Daecey has best customer service, thank you very helpful, very polite, thank you for answering all my questions and doubts, very patient and informative, very nice and friendly person , 100% recommend to speak with her!
Buen servicio gracias Daisy y Carmen
Very clean and organized good people skills
DEISY WAS A GREAT HELP AND VERY INFORMATIVE.
Very good customer service very patient and nice staff very helpful
Great customer service with the two people working the front Desk. The process was so smooth, and the facility is very well maintained.
Daecey helped me with all questions I had, thank you!
From the time I started to my ending at Public Storage Avalon it was great great facility its under new management and im so happy I hope everyone enjoys their pleasant time
Nos Alluda muy bien muy atenta la muchacha astri
I want to take a moment to recognize Daisy for the exceptional help she provided me today. From the moment she answered my call, I was impressed by her kindness and professionalism. She quickly assessed my situation with efficiency and clarity, making sure to understand all the details before offering any solutions. Throughout the conversation, she remained incredibly patient, even when I had multiple questions, and her calm demeanor put me at ease right away.
Daisy not only solved my issue, but she did so in a way that made me feel genuinely cared for. In a world where customer service can sometimes feel rushed or impersonal, Daisy's approach was refreshing and a great example of how it should be done. She truly deserves to be recognized for her hard work and dedication, and I sincerely hope her efforts don’t go unnoticed. Honestly, she’s deserving of a raise!
Astrid was prompt & professional when helping me decide the unit options. Public Storage has many great features and provides easy & informative services.
It was helpful and quick service
I used to store my equipment here and it was good.
I would like to share that my experience was great and I really appreciate Astrid and Gennell’s help because they were very understanding, likeable, very nice, polite and I really appreciated their help. Thank you two for helping me out !
Gennell was really helpful & the storage place was very clean!!
Astrid is the best customer service provider I've had in a long time..good job
The customer service excellent and they were very helpful
These guys are great I love their service well use them again
I love this facility it was very clean and staff is nice I would definitely recommend the storage place
Gennell was so helpful
Very friendly staff show around how to use the lock and key pad
Customer service at its best. All the staff at this location. Thanks for making my visit to the office welcoming. Nothing but Love. Names please the envelope. And it goes to..................
Astrid’s customer service is always amazing love coming to this property and how clean it is maintained !!!
Very helpful and facility was clean
Very friendly and proficient. Highly recommend this location. Thanks Astrid and the other girl I'm sorry can't recall her name, for being so helpful!
Astrid & nayely helped me so much during my experience i appreciate them so well
Astrid and nayely helped so much. Awesome
customer service.
Great customer service! Always has smiles , makes me feel safe and secure.
Great customer service :)
Thanks for the helping me get a storage unit for my belongings Astrid.
Astrid is best! Very kind!
Ms.Astrid, have been an excellent customer service personnel in assisting me today on 6/5/2024 .Thank you for assisting me Ms.Astrid .
NICE and clean place VERY helpful customer service
Good customer service and clean units and property.
Excellent customer service!
Planning to throw some things in storage to make room for my new grill! Got all my questions and concerns answered! This is the spot for my stuff! and maybe your stuff too. 😊
Great customer service!!also loved how clean the facility was!!
I just love the customer service I got from Gennell and Darius I will definitely be getting a storage unit soon
I’ve been to this property twice both times I have received exceptional customer service they make you feel at home
This place is great climate control is probably my favorite feature and the staff was very helpful and accommodating
GREAT EXPERIENCE AT PUBLIC STORAGE GREAT SERVICE VERY HELPFUL ASTRID AND GENELL I REALLY RECOMMEND THIS PLACE 💯
Gennell & Astrid were TOTALLY AWESOME AND EXTREMELY HELPFUL!! they greeted me with a big smile and were willing to go above and beyond to assist me!!
great service
Mmmmmmmmmmmm
Astrid was very helpful ! 10/10 service
I walked into this facility about a week ago feeling a little overwhelmed as i walked in I was greeted by this young lady Astrid with a smile on her face her customer service was great, she was able to answer all my questions and concerns. Over all I’m a happy camper I was able to get my storage unit and walked out feeling better 5 stars guys
Between the clean facility and the fully helpful staff. It made my experience a 5/5. Astrid was incredibly helpful and friendly
Muy buen servicio
Astrid was amazing! She was very helpfull and informative. I appreciate your time.
Thank you for all you help!
Just want to take a moment to say that Astrid was such a pleased to work with.
She went above and beyond to put me at ease and assure me that my belongings were safe here! Who ever hired her made the right choice she was so caring and paid attention to my concerns!!! I would only be going back here because of what an amazing job she did with me... stellar Custer service!!!!
This place has exceeded my expectations l. The customer service is amazing. The two young lady’s at the front desk are very knowledgeable and respectful. The storage rate is a bit pricey. Not being able to get out of the facility after closing is ridiculous . Not getting in after hours is understandable but if I’m here already I should be able to leave freely, or extend operating hours!
Very easy and clean facility! Astrid is an excellent representative, she was very helpful and very professional! It made my move ultra Easy!
Amazing service! Thank you to Astrid Ramirez and gennells
Gennell was so helping in providing me all the information that I need in renting a unit. Her customer service was more than 100%. Because of people like her shopping is way more enjoyable. Thank you.
Loved Astrid and Gennell’s customer service 👍🏻very friendly and helpful and also wanted to share that this is such a clean property.
Gennell was so helpful and kind
GENNELL PROVIDED GREAT CUSTOMER SERVICE. SHE WAS KIND AND VERY HELPFUL.
Astrid and Jannel were amazing help with my move in process. There was a technical issue but they did their best to get it fixed and made sure everything went smoothly. Thank you ladies!
Employees very helpful and friendly. Clean property.
Definitely had to take the time out and share my joyous experience here at this location due to Ms.Gennell, she stopped at nothing to make sure I had an informative and positive experience. It’s a breath of fresh air to have an encounter with staff so patient and genuine especially since some times these things are kind of time consuming. I’d ask for her if you’re new here !
I went online and reserved my storage. We into the front office were I was given my keeps and walked over to my storage room.. Was fast & smooth.. I immediately took ok im items into storage
Astrid & Genell’s customer service is amazing , loved the experience with them so great & i recommend it to everyone public storage
Astrid & Genell’s customer service is great, had a good experience with them & i recommend this public storage to anyone interested
professional environment Cynthia was helpful and kind Thank you
Great customer service from manager and storage place neat and clean
The Staff there was well informed of every aspect of the company. They were very friendly as well as helpful in solving the problem. I highly recommend this Public Storage franchise. 👌
Astrid was extremely professional and helpful. She is a wonderful soul. I am very happy with public storage.
I WAS ROBBED AT THIS PLACE! BAD MANAGEMENT SO THERE WAS ROBBERIES ON THE ENTIRE 2ND FLOOR AND THE DECISION BY MANAGEMENT WAS TO FIND PUT AS THE CUSTOMERS CAME IN TO OPEN UP THEIR LOCKERS. SO WHOEVER WAS DOING IT WOULD BREAK THE LOCKS AND REPLACE IT WITH THEIR OWN. THE SAME TYPE OF LOCK STYLE PUBLIC STORAGE PRIVIDES TO THEIR CUSTOMERS FOR SALE. THAT EVEN SOUNDS SUSPICIOUS. COME TO FIND OUT “MANY” PEOPLE GOT HOT ON THE 2ND FLOOR. WE ARE NOW IN NOVEMBER OF 2023 THIS HAPPENED IN JUNE 2023 AND IT WAS MANAGEMENT DECISION NOT TO ALERT OR WARN ALL CUSTOMERS ON THE 2ND FLOOR OF MANY ROBBERIES THAT HAVE OCCURRED. THIS IS ABSOLUTELY A TERRIBLE MANAGEMENT DECISION. I EVEN ASKED FOR SOME TYPE OF COMPENSATION FOR NOT BEING ALERTED AND THE MANAGER “MITCH” SAID HE COULD NOT DO ANYTHING FOR ME. THEY KEPT ALL THEIR CUSTOMERS IN THE DARK WHILE PEOPLE CAME TO THEIR LOCKER TO FIND OUT ON THEIR OWN. I’ve NEVER HEARD OF SUCH TERRIBLE MANAGEMENT DECISIONS. I WILL DEFINITELY BELOOKING TO PUSH THIS HOWEVER FAR IT GOES. THEY ONLY HAVE CAMERAS AS YOU COME IN SO ITS COMPLETELY OFF THW GRID ONCE YOU INTO THE LOCKER ROOM AREA SO PEOPLE CAN ROB ALL THEY WANT AND THERE WILL BE NO EVIDENCE OF WRONG DOING. AVOID THIS STORAGE FACILITY AT ALL COSTS
Great place. Staff are amazing Astrid y Gennell are always very attentive.
Definitely would recommend this storage place always clean and the ladies in the front office are always so helpful
Astrid and Gennell are amazing. Their customer service skills are off the charts, nothing less than excellent. I highly recommend anyone to rent from the Avalon storage units. Thank you Astrid and Gennell for going above and beyond.
Astrid and Gennell were both super sweet have great customer service guide me thru my whole rental and even walked me to my storage!! Loved them two!! Will definitely recommend this place to my loved ones ☺️☺️❤️
Astrid and the other young woman at the desk were such an amazing help. I have never had such a great experience moving and utilizing storage. They were very professional, patient, and were hands on assisting me while I moved by myself. Will be recommending this location to everyone I know!
Hate this place!!!! Its not the workers fault. Public Storage is a rip off. They pull you in at a venerable time and when it all said and done they hit with unreasonable fee increases. It SAD how there doing business in certain communities. Im just saying!
My storage was broken into lost over 30k worth of goods. Employees said nothing when i told them of the issue. When cops came first thing they said was we get called here alot. Several other units got broken into. Then the truth comes out a guy had gotten arrested suddenly the employees remember. Don't rent there its ghetto no cameras. Time for the attorney.
I just need to share that my rental experience with Gennell and Astrid was absolutely 💯 exceptional customer service. From the greeting before I made it to the counter to the good bye before i exited. The ganswred all my questions and offered suggestions as well. Please know they are making this location shine 👏🏾👏🏾👏🏾
Edgar was great!! He helped me and my wife with our rental, which made the process very easy. Also very happy with the box suggestions.
Astrid was extremely helpful and very knowledgeable. Really appreciate her customer service and going far and beyond to make sure our transfer was successful!
Edgar was great he helped
me with my rental and
downloading the app. I appreciate that. I would definitely recommend this location.
I recommend this public storage location because the customer service employees Astrid and Gennell in the front office were very helpful and nice. Both were highly knowledgeable about the units and process. I would also like to point out that the units and bathroom are very clean! Thank you and I look forward to keep seeing your friendly faces.
It has roaches, and the price goes up every 4-6 months. Before your automatic deposit amount change. They will raise the price again. They send my bill to my family members house. Not me, "Irritating"
Crazy thing is if you're disabled the 1st level coast more. The restroom are always locked and or dirty. So, the client has to go back down to the first floor. Then out the building to the office. Then, wait until the employee has time. Usually only one worker on site. That has to do it all. Clean the restroom, let people in and out cashier among all others services needed at the time. You make have time for you to relieve oneself. As this is not a small facility, and only one elevator works. So bring a bucket. The wait on the elevator can take time. As others will prop it open. So, why isn't the restroom open on each floor?
Gennell was so helpful
Astrid has Immaculate customer service in deserves a raise
Very good, good Employee loved Astrids customer service 👏 👍
Gennell was helpful thank you for all your help
Gracias a su servicio siempre que voy y la señorita Astrid me ayuda muy cómoda en Español y también Gennell se esfuerza para poder brindarme el servicio .. gracias por su buen trabajo.
Gennell and Astrid have been so helpful great customer service
Alexis and Gennell were exceptional and very helpful with efficiency throughout my total experience
Gennell was so helpful
Today I went to rent a storage for the first time and the staff (Alexis and Astrid) were sooo helpful and professional. They guided me through everything and made my whole process easy. Thank you Alexis and Astrid!!
Alexis was so helpful, thank you!!
This is my first time renting storage. I really impressed by great customer service. Astrid is really nice and helpful. She guide me through everything and walk me through the storage twice. I think this is a great experience because it easy and not too expensive.
Gennell was so helpful
Shemeika is so helpful such a great employee
shemeika was so helpful during my rental. she is the best .
Great customer service from Astrid and Gennell 👍🏻
Astrid gracias ella es muy amable me gusto como me atendió es muy sonriente me gusta Como es así tiene que ser un trabajador me gusto mucho yo ledoy un 100 porciento como me a tendió
My experience astrid was amazing she helped me out with everything I needed. Thanks 😊
Gennel and Alexis are two of the best property managers that I’ve ever encountered at any public storage facility. They’re always doing their jobs. They’re very courteous and professional. They place stays clean.
The facility is nice, however be aware that price increases about every six months, it's just their policy.
Alexis an Janelle provided excellent customer service to me when I checked in June 1st. Alexis, especially went the extra mile to help me exchange rooms when I asked.
Horrible customer service
Alexis and Gennell were great and really helped me with my storage quick and easy
Love this public storage the employees are nice and quiet there
Alexis was great !! Thank you
Gennell was great
Gennell and Alexis are great always so helpful
Gennell was the PS employee that helped us, she is very helpful and treated us amazingly. Very deserving of a promotion or a raise in salary.
Alexis and shemeika was so much helps. Those ladies need a raise
Genteel and Bria are awesome really great customer service
Bria made for a very positive experience. Very knowledgeable and was able to quickly help me with my needs. Very understanding and helpful!
Great service
Gennell and bria was very helpful nice thanks
Amy and Pascale are amazing. Their customer service skills are off the charts, nothing less than excellent. I highly recommend anyone to rent from the Avalon storage units. Without a doubt...thank you Amy and Pascale for going above and beyond.🙂
They lady was very helpful
I love it. Customer service is spot on. Plus thanks for the extra service i received.
Shemika is awesome.
Carolina muy buena
The employees at the carson location are very helpful and patient. Found great rates online..
Carolyn was very helpful and straighten out a problem I had with my account
Carolyn and Sara gave me a great customer service experience.i am very satisfied with the customer service and price.😊
I fixed their door, badda bing, badda boom!
Proceed with caution! Word of advice is to go check out your unit ON your scheduled move in day to make sure it’s in good condition because what they WILL tell you is that you don’t have to move in on move in day (which you can’t choose the date that’s most convenient for you), what they WON’T tell you is that you won’t get your money back if you come after and tell them about your unit looking like it’s been tampered with and you feel uncomfortable putting your belongings in there and want a refund as a result. All they told me at the front desk is no units are available there to swap to or there’s none nearby. They didn’t seem to take interest in the fact that units are tampered with (more than just mine that I saw). They’ll quickly give you the option to vacate the unit and don’t even seem to care. Rip off & unsafe. BEWARE
Very nice and friendly workers I would recommend it price is not that bad manageable
My things where in storage for barely a day and someone broke in my unit ransacked it and stole the majority of my valuable hard earned things. We get a call informing us of the break in from the staff. I come down before closing to find my things in disarray and my most valuable stuff gone. I was told to file a police report and contact insurance. The things stolen was well over 5k but 5k is the maximum that insurance will pay. I am so disappointed.
Very nice to me, clean and comfortable
Thanks Christian and Marcela you were very helpful and very pleasant
Every 6 months your rates will go up and I'm not talking about 10 or 20 dlls be prepared to pay up to 50 more.
10 stars for Marcela and Suly for helping me with the best price and with my app amazing service very helpful
Suly. Excellent service. Thanks.
Shemeika was great,she was so helpful.such a blessing !!!
Worst experience ever place seem nice and clean but isn’t. My things have been stolen out of my unit! Notice a step stool in front of my unit but didn’t pay it no mind until I came back again to get more things out of my unit and notice things were missing! Over 5k was stolen!!! and they give everyone these locks that’s like... can’t fit your own lock! -___- they probably never update the keys they give! And so of course they have access to your belongings! Not a trusted place at all!!! Do not store high cost valuables if you want to keep!
I forgot to give this review yesterday, but Marcela and Shayla were amazing!!! Customer service was great, and I completed a rental online, and then came to the office because I was confused on how it worked, and both of them helped me every step of the way.
After a year great service I'm the guy with the red truck God bless a the crew in there great service highly recommend this storage🤫
Very clean and courteous staff.
3 years ago I posted."Clean, organized and overall excellent storage facility. Samantha as well as on site staff was very helpful and informative. Thanks again. I have and will recommend to my associates." , and today I still have the same awesome experience. I met Angie and Marcela, who were easy to talk to, straight forward and direct professionalism, was a breath of fresh air rather then the wondering mind and eye employee, I've had the opportunity to meet at different establishments. To the Staff, keep up the good work.
Never rented a storage before so i was clueless what size of space to get.
The girls in the office Marcela and Angie answered my one thousand questions to pick the right size space. Made it easy on me.
The customer service in this facility is amazing shout out to Marcela and Angie first timer in this storage kind of things but all my questions were answered will definitely recommend this place to fam and friends and thank you to Marcela and and Angie for always greeting me with a smile
Clean & organized
Marcela was amazing. Just rented a storage at this facility and she was very knowledgeable and explained the ins and outbof renting the space. If I could leave more stars I will.
Amazing customer service from Marcela! I have my unit at another location but I always pay here. She is always bringing me a smile and makes sure to help with any questions I have. I'm definitely going to transfer my items to this location, thank you Marcela. :)
Queremos hacerles saber que tienen una recepcionista 5 estrellas 🌟, tiene una muy bonita actitud al tratar con los clientes, todos nos queremos quedar con ese bonito servicio que nos brinda, muchas felicidades
You always have a wonderful staff, Thank you Marisela, for keeping my rent affordable...i was having a meltdown due to gas prices increasing, food, clothes, and shortages of medical supply.. Your help just lifted some if tge weight off my shoulders, God Bless and keep you safe. Christe Norman
Las chicas Marcela y Angie me han atendido las veces que he venido al lugar y la verdad me han dado un excelente servicio
Customer service here is awesome! Angie and Marcela were able to help me with a thousand questions and a storage. Who would have thought we share the same last name. It had to be a sign to get a unit! Thanks Ladies, keep up the great work!
Me gusto mucho el servicio que me dieron la Marcela y Angie. Me contestaron todas mis preguntas. La oficina y la propiedad esta bien limpia. Ellas tomaron su tiempo conmigo y todas mis preguntas. Bien amables Las dos.
Service was really great from Suly
Thank you marselita. Tu serbicio fue muy Bueno gracias por ayudarme.nunca canbies eres muy amable con nosotros los clientes..
Angie and Maricela are amazing. They are patient, friendly and very helpful. They are very hard working and they give their best everyday.
Great
Came in to see about renting a storage in a couple of months and Angie did an amazing job of showing me around. The place was VERY clean and smelled amazing. She did a great job at answering all my questions, I’ll deff be coming back when in a couple of months to get my storage here.
PESIMO, El horario no me sirve, tienen dos gates de entrada y solo uno sirve, el precio por mantener este storage esta por las nubes 287 AL MES, es demasiado... I'M OUT THIS MONTH
Angie and Marcela are incredibly kind and friendly! They both have provided world class hospitality and have made my transition from one location to this one! Angie and Marcela changed my unpleasant experience into relief! I had a challenging experience at a different storage across town- and I am so glad to be here under their care! I have confidence my unit is safe and information confidential! Highly recommend!
Unfortunately, my initial experience was not positive at all. My move in date was scheduled for Sunday but on Friday I received a call admonishing me for going into the facility. I did not. To make matters worse I chose contactless interaction and took care of everything online but when I got there the code I was provided would not work. After a few visits to the front office, I finally received a new one. Very frustrating!
Very helpful and nice. They do help if you’re late on a payment in these hard times. If you’ve paid on time in the past - they will definitely help you as they’ve helped me today with crediting me back for the next round of rent. Thank you very much!