Public Storage Self-Storage Units at 1459 W 190th Street, Gardena, CA

My 5x10 unit, the smallest available and located on the very clean, less-traveled 3rd floor, is EXTREMELY expensive at $227 per month, mandatory insurance included. Very well-kept facility but after nearly 10yrs as a customer I might have to consider other options

Catt was so helpful and professional with assisting me with my payments and a late fee waived she is awesome

Catt was incredibly friendly, smart & very knowledgeable, professional and has fantastic customer service skills! I was very impressed with the ease and quick & exceptional experience I received (which I find very difficult to come by these days). Thank you Catt! for such a wonderful and easy experience!

I am very happy with the phenomenal customer service I received over the phone speaking with Catt she’s very knowledgeable and answered all my questions with ease thank you again for all your help

Went in to make my payment and Vanessa was so helpful. She helped with my rent increase. Very understanding and great customer service. Your awesome Vanessa.

I had the pressure of meeting and speaking with Miss Catt she is a angle and God sent she helped my daughter and I save our unit and personal belongings she was patient thank you again

Vanessa was great she helped with my move in. Great customer service.

Thanks to Vanessa for good customer service. I appreciate everything she helped me with good job. Thank you.

Adie and Andie are fantastic! The facilities are fantastic! I scored on a great deal!! I'm a super happy customer! If you're on the fence, DO IT!! This will def set the bar really high if I ever move and look for another storage place.... DO IT!!! **update : My storage got broken into twice, along with a bunch of others. Be careful with this area, it's targeted.

Always clean and a very friendly staff. But had to move out when the rent went up twice and was over priced. To expensive.

Very clean and spacious

I’ve been looking for a good storage place and this one has been the best one I’ve come across. Cynthia was such a great help and very accommodating, especially when I had to upgrade! Phenomenal customer service and the location is pretty safe and comfortable. Happy with my experience so far!

Went to Public Storage looking for a reduced-size unit.   I had leasing questions with Cynthia, the on-duty person, who helped me through the process of resolving the situation.  She was very kind, knowledgeable, and demonstrated exceptional customer service.  Keep up the great work and the CS standards up!

Just wanted to thank Cynthia for the great customer service and being very patient and understanding

Great costumer service Vanessa

Thank you Cynthia you the best

Loved it, closed where I lived. Cynthia was awesome 🙂

Thank you Cynthia for all your help moving in and making my move an easy transition. You rock!! This facility is very clean and well maintained. Thanks again!!!

Cynthia help me finish my unit reservation and was very professional and helpful.

Thank you Cynthia very helpful !!

They are soo nice and helpful. Customer for almost two years and counting! !!! Love Adie and Maria!....11 YEARS LATER STILL HERE AND COUNTING HERE!!!2023!!!! VANESSA

Vanessa was amazing!!!!! Thanks for your help!!!!!!

Vanessa & Iris excellent customer service above and beyond my expectations resolved my space issue with suggestions and insight for transferring for lower rates within my budget limit, I am truly grateful for Vanessa five stars .

Thank you Cynthia you were great! Excellent on helping me

This was my favorite storage facility. Unfortunately they went up $60 after 6 months. They wouldn’t compromise or negotiate. I don’t think it’s the office’s fault tho. It appears to be a corporate matter. But that’s a crazy increase if you ask me.

Omg, the manager Valerie was a lifesaver!! At the last minute, close to closing time on a Sunday, I needed over 100 boxes of 2 different sizes and she went above and beyond making this happen for me. Not only did she get me all the boxes I needed, she measured them out to fit the gifts we had to ship AND she help me load up my prius. Which we weren't even sure if it could happen. She went total mom on the situation and loaded me up! Thank you for the great customer service!!!

Cynthia, one of Gardena public storage staff in 190th st was so helpful.

Great service! Pedro was extremely helpful and made my registration process super easy!

Catt was very helpful in my experience today! She’s been such a true blessing, and a beautiful person inside and out. She has provided costumer service above and beyond. Thank you!!

Great customer service. Arlene & Vanessa was so helpful

Went to this public storage to rent a unit for the very first time. I had so many questions and the employee Vanessa helped me through the process. She provided me with exceptional customer service and was very kind throughout. She made sure I completely understood everything before I left. Thanks Vanessa!

Vanessa Flores was very nice and professional. And knowledgeable. She even got us to rent a bigger storage.

Vanessa is such a wonderful staff, very cheerful with customer and helpful in helping me out. She is a staff to keep. God bless you Venessa.

I went in to rent a unit with my mom. Employee Vanessa was very helpful, nice and had amazing customer service. Vanessa showed us a unit, which my mom rented. Building was nice and clean, overall Vanessa was an amazing employee, great customer service and you can tell she enjoys her job.

Arlene is an excellent manager. Great customer service experience. I want to thank her for always being kind and helpful. This is a busy Public Storage compared to one I was at in Hawthorne. Yet Arlene and staff make it worth it.

Chrissy and Vane were very helpful and did a great job of explaining the process. All was well.

Muy bueno, amplio y accesible espacio para carga y descarga . Excelente precio. Recomendable.

Arlene and Chrissy great customer service would recommend

Chrissy and Arlene are very wonderful staff, they are very helpful and I love their energy

Very friendly staff, Arlene and Chrissy we'll very helpful.

Nice new facility and well kept up.

Our unit was robbed at this Public Storage location. There is no video surveillance and it seems like it was an inside job since no other units around ours were burglarized (employees can look at our account info and see our home address is in a nice area). The employees at this location were not helpful at all and hassled us when we filed an insurance claim for the $6,000+ stolen items. We had to meet with the local police twice to document the burglary and gather fingerprints. Obviously we will be moving out our remaining items from this location as soon as possible. Try Extra Space Storage instead.

Para mí ver muy limpio y un muchacho que se llama Andrew muy amable

Since I moved my stuff into the Gardena Public Storage they've raised my rent three times and my unit was broken into and things were stolen. No one at Public Storage cares about my unit being broken into - they just keep on raising the rent... It's unfortunate that I'm paying them to have my personal belongings stolen.

Well lit and clean

When I signed up for this storage space at the end of 2011 it was the best deal in the area. I haven't priced units recently so I don't know if the price is still competitive. I have a space on the 3rd floor. Sometimes I have problems accessing the elevator but it just means having to input my password 2 or 3 times. The bathroom on the 3rd floor does not work - it has not worked since I moved in. There are no trash cans available, either. I understand Public Storage might be concerned about a) the customers destroying the restroom, and b) dealing with dumping problems, but isn't that part of the business? Adie is the manager in the office and has been there since I began renting while all the other employees have come and gone. I fell behind on my payment and management cut off my lock so anyone could access my stuff and some of my stuff went missing. It is now 2022 and I've had this storage unit far too long. It would have been cheaper to trash everything from the beginning 🤷

Chrissy was great thank you for your Addis and prompt professional service with a smile made my day!

great service, very helpful staff. Really appreciated the service, and the guidance I received from Chrissy at the front desk. Everything was done quick and easy. Very grateful!

Very clean, all indoors Is the loading unloading area is cool. The staff is courteous and very helpful.i have used public storage off and on for 35 years. Why do I go back to public storage because I feel that my stuff is safe there. Prices seem to be kind of high lately but so is everything else.

Arlene & Chrissy has always been a great help! Have been a customer for years and I’m satisfied with the service and property, they keep it well maintained. Thank you! Arlene & Chrissy has always been professional.if they are very approachable. Always friendly and always willing to help all the customers and I’ve seen them handle two customers at one time. That’s customer service. Had to add more to my review here.

So far, so good! The process of reserving a unit was fairly simple - I started it online and completed everything in-person. On site, Tatiana was very helpful with all the administrative tasks and setting up auto-payment. The site itself appears well kept and secure. You need a pin (or the app) to access the elevator. There's ample parking outside and some inside, which is closer to the elevators. Our moving truck was able to fit inside. There's also multiple dollies available for use.

Nice stuff, management here is very good! Clean place!

I'm extremely happy I chose public storage on 190th to keep my belongings at. It has been so easy and I've had absolutely no problems since day one of moving things in, not to mention the incredible staff always willing to work with me and have been truly understanding (Chrissy & Arlene especially). Thank you guys for such a great experience!

Chrissy is so friendly and easy to talk too. Customer service is amazly outstanding

Chrissy & Arlene are great here. Customer is outstanding. Had to give these 2 a5 *

Chrissy’s funny and very friendly

Chrissy had a great attitude and offered great service

Arlene and Chrissy are amazing and able to transfer me to a bigger space and it was so easy to do and get done. These two girls are amazing and customer service is 200% on top

Arlene was very helpful and super friendly . Love the staff at this facility

Chrissy was an amazing helped out with all my quest during she's really nice and friendly gave some great advice.

Chrissy was amazing. Her customer service is outstanding... She is very polite and helped us get in the unit quick and fast..

Chrissy was a very good customer service person

Great staff, extremely friendly and helpful. Beautiful clean facility.

Rave review for Lance! Came here to transfer a heavy screen from my unit, but the elevators were down due to maintenance. Before I even asked for assistance, Lance offered to not only direct me to the elevator on the other side, but he offered to help load it onto the cart and into my car. Considering he was new to the location, he knew his way around the floors (it’s easy to get lost there with all the units looking similar). I haven’t experienced such attentive service at this location (besides Jonathan, who is also thorough and kind!), so it was really nice to be helped by an employee who genuinely wanted to help. I hope Lance stays so others can feel just as welcome. Thank you, Lance, for your kindness today!

Thank you Arlene and Lance for the help! Got me a great deal! Nice property!

Arlene provided great customer service. Arlene was very helpful the first time I came. Overall, they made my experience extremely pleasant and doubt it would've been the same without them. Seriously, they are thee best. I highly highly recommend.

Place is always very welcoming, and gives a proper feel of security to my belongings putting my mind at ease. The employee, Jonathan, was very helpful and informative.

Clean property. Arlene is great manager!

Thank you Arlene! Very helpful!

Thank you Arlene!

Thank you Arlene for helping me secure a unit, good job!

Been here for 3 years or more and have incurred higher rental charges on the same space each and every year! Stated out at $125?/mo. Now. Its almost $160/mo....!!!! For what? The space hasn't changed! Security hasn't changed! They don't provide any kind of service! But, if you spend too much time arranging your inventory, they will tell you so and advise you to leave! That's right! They monitor your every move and what it is you're putting into YOUR STORAGE UNIT!!! Oh yeah! They also MAKE YOU pay for insurance on your space whether you want it or not! Should your space be broken into, you better have receipts for everything stored or else you won't collect a cent from that $150+/year insurance policy!!!!

Great customer service

Nice facility

I’d like to point out Arlene and Jonathan are by far the most outstanding individuals I’ve personally had to deal with at any and I mean ANY storage facility. Let’s throw in the fact I live 300 miles away in Mammoth Lakes but grew up in Torrance and need somewhere to keep a lot of my belongings while I’m Up in the mountains working. Also I have bounced around to a dozen different places to store my belongings in the pat couple years and majority haven’t had staff near as respectful and reliable as these two individuals have been. I have many scenarios I could gone on about that explain what I’m talking about but bravo 5 stars indeed to the employees of the year not even month!

Great, first storage unit.

Office front associate Arlene was so helpful and patient!

Staff is friendly. Yet located in not the best neighborhood.

Nice clean location

Thank you Arlene for your help! Property is always clean with great service from the office!

Thanks Arlene and Angel for always being a great help! Always cleaning and maintaining the property while still helping customers! Thank you!

Property is very clean and the staff are always a great help! Thank you Arlene!

Thanks Arlene for the help!

Awesome facilities/ storage , very clean and Arlene is one of the best who help us get the correct size of storage we need. Arlene is very help and patience with customer who ask so many questions like me. Sad part thou is no military discount, and no other promotions available during the time we renting storage.

Thank you Arlene!

Best customer service ever. Super friendly. Whenever I have problems with anything they always help me step by step . And the environment is very cleanly .

I really like this place! Lisa is very helpful. Thank you Lisa:-)

Christina & Miguel were awesome!. Friendly and helpful!.

Thank you Arlene for the help! Property is always clean and neat!

Arlene was nothing but professional, resourceful, sincere, and friendly. I was a bit stressed out with moving situations and storage plans, but she made it real easy for me from the moment I made the booking through online. I was able to stop by the office and everything was done within 10 minutes. Simple and easy.

Thanks Arlene for all the help! Property is clean and service is great!

Great customer service

Mia helped me out today and I couldn't have done it otherwise. I appreciated the knowledg and perfect representative of Public Storage. As a person submerged into coporate america I was humbled by her professtionalism.

Property is well kept, secured, convenient and very accessible. Double thumbs up to Arlene and Lianna for making my application a breeze.

In the ladies in the office, Mia & Rocio, were excellent resources in helping me find the right unit and price for my storage needs. When they had identified no available space for the storage size I needed, they had went the extra step to look at nearby PS locations and giving them a call to confirm. Highly recommend using this Public Storage location for your storage needs. Can’t beat that good customer service!

Mia and Arlene were super helpful and understanding. I've been looking for a storage space and wasn't quite sure of how big of a space I needed. So, I booked multiple reservations over the past couple of days and felt like I was being a pain, but regardless, they were so welcoming. Mia was very thorough during the walk through and in discussing pros/cons with me for the spaces I was debating on. Super appreciative and thankful to have it all taken care of so easily.

Mia is EVERYTHING..Excellent service and knowledge on everything Public Storage and then some. I'd highly recommend this facility and please ask for Mia. She's a gem. Thank me later.

With the help from Mia, Arlene and Christina R., we have smoothly and successfully completed the inspections of our stored personal property and furniture. Their willingness to help made a seemingly difficult task to be smooth.

Mia is been really helpful with my questions and concerns and the whole property is clean and organized.

I visited this facility because it was recommended to me as the nearest property having 10' X 10' units available, which is what I was seeking. I met Mia at the reception. She was extremely courteous and thorough with the entire process. It took me a while to understand the details as this was my first time renting public storage but, Mia was very patient and like a pro guided me through all the steps. She even helped me download and activate the app on my phone that I could then use to access this facility. My experience here has been great! I would highly recommend this facility to anyone reading this review and looking to rent storage units.

CUSTOMER SERVICE IS DEAD. Politeness is not customer service, it is common curtesy. Doing a job is not customer service, it is mandatory for compensation based on an employee/employer agreement. Customer service is not telling a customer that a system is the cause of not being able to take action. Otherwise, we need only to rely on technology and robots without the use of humans. Actual customer service should supersede a system because a human is suppose to recognize and do what a system cannot. This location does not understand this concept, but are they blameless because many other places also lack this ability? To say I am disappointed is an understatement. Customer service is what rights wrongs but when it is not exercised, what remains in lasting form is only the wrong that was committed. The system is set up to always win, and will fail the customer if it is followed without regard to human error. Humans should have the basic compassion to manually correct human and system errors. We need more than just robots in electronic and flesh form. Public Storage, thanks for asking how I really feel, because regardless of whether you care or not... this will be stated: you need to do better. Stop using people robots for calls and email. Have genuine customer service in place at your locations. Be able to take proper action that benefits the customer too. Customers are what make a business, so do not do them wrong just because you are a larger company. There’s enough trash out here. Believe me, it is not too difficult and is better for business and average business ratings. All I kindly asked several (more than once) times is for basic customer service to be exercised for something that your company did wrong, not even me! and that was simply too complicated for your robot system or robot humans to recognize. I am bereaved at the loss of customer service as a whole in this modern time and the proof was displayed from this past week through your company, Public Storage. I would ask you to “take action”, but that would likely overload your system of robots (electronic or human) because they will not understand what that means. What a useless battle this has been. Future patrons: do not be surprised by a bit trash in units (from above or on the side) and piss smelling elevators for 2nd/3rd floor accessing patrons.

This storage facility is always immaculate. We have been using it for two years now. The staff is always professional and courteous, especially Mia. She is friendly beyond words and goes out of her way to help whenever she can. As much as we begged her, she would not accept a tip. So, at her insistence, we’re leaving this review instead. Thank you!

Easy move in and move out. Friendly staff. Mia and Arlene were the best

My experience at this public storage was excellent Mia has great and excellent Customer service skills & A Pleasant Personality I had the best experience today

Super big thumbs up for Mia in Gardena. Her customer service skills were extremely helpful and made my life so much easier!! Give that girl a raise!

Brandon, Mia and Joy were excellent help! They were extremely patient with all of my questions, showed me multiple units and helped me figure out what unit is best for me! Clean, bright and organized. Definitely recommend.

Easy in, easy out. Have been here for 9 months

EXTRA SHOUT OUT 2 CHRISTINA 4 GREAT CUSTOMER SERVICE!!! I'M SO GRATEFUL 4 THIS LOCATION BECAUSE IT'S CONVENIENTLY ACCESSIBLE & HAS SHOPS, RESTAURANTS, & NICE MOTEL IN WALKING DISTANCE!!! GO PS👍👍👍👍👍💯😇

I politely asked if I could charge my phone in the lobby while I waited for my Uber. The employee working here said ‘that isn’t a service we offer our customers.’ I said ‘can I use this outlet right here’. She said ‘no sir, I’m very uncomfortable right now.’ I’m a paying customer at this business and I can’t charge my phone in the lobby for 5 minutes?!? Why am I being treated like a homeless person lol.

They are super nice and kind👍 Building is clean as well!!!! Good location and easy access from 405 and 110!!!

Christina and mia were very helpful and made the process of moving in painless. Very clean facility. And very easy to find.

Christina Rhoads was amazing and very helpful.. great job!!!

Christina was very helpful and polite love her energy keep up the Good work. She’s a excellent employee and help me get in and out with ease thank you Christina till next Time....

Christina and the team was great helpers and excellent assistance

Nice storage unreasonable management

Christina and Miguel are fire. This team here rocks Completely helpful to everyone

Christina, Arlene and Miguel, They went up and be on their job. The place is very clean .❤❤❤❤❤❤❤❤❤

Cristina Rhoades was awesome! Excellent service and empathy! 👌🏻👍🏻👍🏻👍🏻🤘🏼

Thanks Miguel for helping out today..Great service!

We had a great experience working with Arlene today. She was very helpful and accomodating as we asked to see different storage areas. She answered all our questions. And it helps that she was pleasant and friendly.

Thank you Miguel, Arlene, and Christina for making my move in as easy as possible

Thanks Miguel for all your help today!! Amazing customer service

Great service, the staff here are friendly and very helpful. Miguel, Joy and Arlene have been such a pleasure to work with. Thanks for making my experience at public storage a wonderful one.

Thank you Miguel and Jackie for keeping the property nice clean and amazing customer service

Thank you Miguel and Arlene for helping with rental process. Really loved how cleaned this property was and how friendly the staff is.

The cleanest public storage I've ever been too

Thank you to Miguel for helping me set up my online account and showing me how to use the app and make my payments

I highly recommend this Storage facility.Great customer service and clean facility.I had a major problem after Christmas in losing my keys to my storage space.Associate Miguel acted fast in what was supposed to be a 2 week wait for technicians to change my lock.He got it done in a couple of hours which made my day.The other associates are always kind as well

Excellent front end staff. Friendly, attentive, informative and helpful!

Came in for a rental and Mia greeted me with all the information I needed to make my move easy. Would definitely recommend. Excellent service.

Great......

Thank you Arlene & Joy for having the best customer service by far.

Great customer service from Karen.

Very clean, most importantly climate controlled, and helpful staff.

Mrs Brittany..... not sure of the last name, but she is the manager that over see my property and unit. She is at the least the best at customer service and it is an absolute joy for me to rent my unit from them I can't thank you enough for your understanding and your quick and speedy response to my issues and problem. Thank you for everything! #employeeoftheyear

Good customer service! Very convenient. The place is clean. Price is right ✅

This location itself seems safe because it is inside unlike most places I have viewed within the area. I made my reservation online then I went to the office to complete the process. I had the pleasure of experiencing Joy. She helped me with everything! From providing allllll the information, giving me the keys and walking me to my unit. The unit was very neat and well kept (so that was exciting)! Joy provided excellent help and I will always refer this particular public storage in the future when asked. Thank you!

Brandon was very helpful when I first got there. He showed around the property and got me a storage place really quickly.

Joy was so helpful with us moving our unit to a smaller size when we needed to! She was so nice!!

This is my first time renting a unit with Public Storage. I made the reservation online and visited the office to complete the rental process. Joy, who was working this day, assisted me with everything from providing all the information/keys I needed, walking me to and from my unit and giving smart tips for safety and benefit. I was having an OK day, but Joy is one of those people who not only provides great customer service, but is personable and brightens up your day. To say the least, she was an absolute joy! This location itself seems safe because it is inside a building. The storage units hallways are very clean, including the garage doors. When Joy walked me to my storage unit it was completely clean inside and out. The only thing that could be better is the cleanliness of the elevators, carts and parking lot. Overall, I feel good with my storage unit at this location. ************* I’ve been moving things to my storage for a few days since receiving my keys, and Joy continues to provide great customer service. She is very helpful and kind.

Fantastic experience! Very through and friendly. I worked with Joy and it was a total joy, if you pardon the pun. :)

Thank you Arlene for the help today

Clean location helpful people Arlene exsplaned all details of the location and price and showed us the storage location on where I will having my things at so far I'm comfortable with this location not far from location we are staying at easy access to everything in the area very please

I have been at this location since 2011 & have noted many different storage agents ... (I also have been A Flt Attendant 4 over 48 yrs 4 United Airlines), this is my way of saying ‘that’ I know what good customer service “IS”. Joy personifies “Good” CS...she’s smart, knows her product, listens, gives U info that U would not know 2 ask, she’s professional, kind & from what I have observed, a hard worker & best of all...she’s consistent!!! U have a true diamond...I appreciate all her efforts. Thanks 4 listening.

great staff and attitude 👌

Thanks Arlene and Brandon for the great service on my first move in date and being the storage experts!

Very friendly and helpful staff (Joy and Koty) - they answered all of my questions, showed me both loading areas, elevators and my storage unit.

Good work

Thank you Arlene and Joy for always being a great help! The staff here is just awesome!

Thank you Arlene for helping me today with my last minute need for a cart after hours. I appreciate you being so accommodating!

Joy and Arlene have great service! Best service here, property is clean. Very happy with my unit and price. Highly recommend!

Went there to buy some boxes for moving and the lady at the front believe her name was JOY. She was amazing from greeting me when I entered, to helping me figure out the size boxes I needed, to getting me the exact price. I'ts the little things that matter in making a store feel welcoming.

JOY is the best..customer service skills beyond out of this world..keep up the good work and thanks for the help..

Joy and Arlene were extremely helpful during my rental process, very informative and patient. The Facility was immaculate

Very clean facility. Friendly helpful staff. Furniture movers available if you have your ID. Multi-level but large elevators. Key-code entry only. Clean bathrooms. Close to the freeway. Reasonably priced.

Arlene and Brandon have always given me great service. They are both very polite, professional and the office is always clean!

Joy and Arlene helped me with understanding what i need to do with my storage.. Thank you guys you rock.

Joy and Shay are absolutely fantastic to work with! Couldn’t have made it any easier. Thank you ladies!

Joy was really informative and helped us out a lot we moved in with ease and would recommend this place to friends..they need to give Joy all the praises we were going somewhere else until her laughter and smile made us stay..thank you Joy for your hard work and sacrifice.

Joy gave the best customer service today. She's so nice and has a great vibe. Thank you Joy 5 plus stars to you

Joy was amazing she helped me and my grandmother get our cart immediately

Best service by Joy & Arlene, also, it is neat & clean space. Highly recommend this location to friends and family.

After contacting another Public storage first, I spoke with Arlene over the phone and decided to rent here. Once here I asked Joy about quite a few things, each answer was very helpful, & her customer service rings true to her name!

Arlene and joy are always nothing ce and respectful young ladies that work there that allways help us in different ways

Clean property. Arlene is very helpful

Joy was very helpful and her service was great. Highly recommend this place if you need storage ask for Joy.

The place was great and service really great. Andres helped me and he was exceptional and the manager Arlene was very good too really nice staff made you feel safe and cared for. Place is clean and social distancing everywhere. Happy I was referred to this storage.

I work next store to the unit and wanted to view the space before my shift. Arlene was thorough and straight to the point! Helpful and polite. All while abiding by the social distancing protocols. Thank you Arlene!

I had my unit broken into... only to find out from the police officer that 7 units had been broken into ... And that it happens frequently at this facility. I guess since it doesn’t hurt them financially they don’t make changes to protect their customers. The “ceiling” is wire mesh that the thieves just cut through and go from unit to unit. If I were you I would find a storage unit with solid roof or be prepared to have your stuff stolen at some point. I had only been with them 5 months when this happened. I can tell the front desk people are embarrassed but really can’t do much about it. Other than that I have no problem with this facility :-/

Kody (relief manager) was very helpful and made things really easy for me as a first time public storage user.

I came into public storage today and had the best experience with Joy and Briana. I recommend this location for the best customer service

The service here was outstanding!! Not that I have had experience with many storage facilities. But definitely had a lot of customer service encounters, and this person made my experience here, an absolute delight. Thank you Joy!! I appreciate your patience and understanding, and especially your willingness to help. YOU do Public Storage a Public Service!

Quick service! Easy! Brianna has been a great help.

Brianna and Arlene in the office were blessings! A big help! Property is well maintained.

Brianna and Arlene were wonderful and very helpful.

Brianna and Arlene are awesome !

Big place . Easy parking for trucks with trailers.. has loading dock .. clean .. easy access

Very clean and convenient.

Brianna and arlene are very nice great customer service! Property is also nice and clean. Definitely recommend.

Daniel provided excellent customer service

Property is very nice and clean. Customer service was also great!

Arlene and Jocelyn have been great! Property is nice and clean, madd my move in super easy!

Great service from Arlene and Jocelyn!

Andres was a very big help during the rental process he explained everything from the rent to the lease very thoroughly. I greatly appreicate all of the help he provided in making this transition a smooth one. Would definitely recommend Andres to friends and family.

Property looks like new very nice and clean. Thank you Brianna and Arlene for great customer service!

Me and my girlfriend got a storage today it went great arlene and jocelyn helped us out they made us feel welcome and safe.

Property clean , Brianna and Arlene have great customer service !

Joycelyn is the BEST there, definitely a asset to Public Storages

I Love Rita!! Great customer service! Over the top friendliness. So grateful for the assistance she provided. Moving is tough and she made it so much easier. Thanks Rita!!

I really appreciated Rita's help in moving me into a smaller storage unit quickly. Thank you for the fast support and understanding my needs.

Rita was the best help in finding my needs for storage!!! Love that representative!!!

Arlene and brianna were freaking awesome they helped with everything we needed done

I have been a long term customer and have been very happy with my space. Property is clean and well maintained, still looks new! Super happy with my price and size. Arlene and Brianna have great customer service! Thank you!

Brianna was very professional, friendly and knowledgeable about the services provided at this public storage. very positive and smooth experience. Thank you!

Thank you to Karen for answering my questions and providing great customer service

Arlene and Brianna have been amazing! Property is clean and well maintained. Thank you!

Really nice and clean storage. Very convenient! And very nice staff, thanks to Arlene for the help!

Nelson was vey helpful to me! Made its easy for me to move in.

Zero star, unit was sold before without my consent. No notification was send out that this was happen. Manager Derik is thief beware. Not a safe place no cameras around units so is easily to break in and steal or put in another unit. This location needs to be shut down and all staff should be pursuit for criminal acts. Please stay away from this place

Earlier this morning went to this Public Storage on 190th. If I could give 10/10 I would cause Rita was awesome! She was very informative about my options w/ the units but she didn’t pressure me into getting just anything; which is key. Helping me setup my online account, to going over every detail w/ me, to showing me how everything works she was great! I couldn’t have asked for a better experience. That’s not to say the other guys/girls there weren’t great, but she took care of me from beginning to end. Anytime I need anything I’ll be looking for Rita! Thank you again I really appreciate. PS: blue shirt & glasses lol

Thank you Rita for helping me , staff is super friendly ! I would recommend this location !

First if the month and Arlene and Nelson we're ready to help me. Got me a great price . Property is very clean and new, and happy with my space. Thank you

Great safe secure great staff kody”s great

Thank you Jocelyn for the help today great customer service helped me with all my storage needs

Wonderful looking place with a wonderful Staff!! I would highly recommend this facility for you Storage needs!

I have a second party who is trying to pay my storage today. I gave them my storage unit number, but was told they need my account number yet nobody is answering the phone. Please advise

Nieshia showed great customer service and property was nice and clean!!!

This location is newly built, still being painted when I came to rent storage. I really needed a space for a good price and fast. Nieshia and Arlene came to the rescue. They were both very friendly and helpful in offering me a space that both fit my needs and my pockets. Did I mention they were fast, because I was in and out in under 18 mins.

Thank you to Nieshia & Arlene for their kindness and service.

Great location to store, extremely secure with cameras and different access codes for each floor .

Arlene is awesome! She provided great customer service and she took her time to explain everything to me. She needs a raise!!!!

Wonderful Staff, very friendly place.

Jocelyn , andres,and Arlene were great. They helped me with all my questions and made my move in easy .property is super clean glad I chose public storage with these amazing managers

Great place to keep your storage , really friendly staff it's always a pleasure working with Nieshia , clean environment , and great customer service

Excellent customer service niesha Smith ,Arlene

Hi..what is the smallest and next units... approximately their cost...also what is the location address and phone number for the location on the corner of Avalon and alondra...is that Compton...Carson or Gardena... thanks..help

Fantastic service!

Very good service -Arlene

Quality service from employees. They know your name :-) Adie was great. Just wish prices were reasonable

Great customer service!

Ronny was very professional and gave great customer service!

Buen servicio de Nieshia and Arlene

Public Storage team member Francisco was very courteous and knowledgeable with our first time storage rental experience! The storage units and facility is very clean!

I don’t like their process of taking our license when we want to borrow a dolly because the workers be leaving on break or something and by the time we’re finished storing, there’s no one at the office to give us our license back so we have to wait and that’s not right. What if we’re in a rush and have somewhere to go? They need to switch off workers or something during breaks so there will always be someone in the office. Also, the workers should not close storage until they received all of their dollies back because they’re holding everyone’s licenses. There have been cases where all the workers just leave without reaching out to the people borrowing the dollies then all the doors be locked and people can’t get their licenses back until the next day. They need a better system. This one is not it! Don’t take people’s licenses or get better workers!

Went in today for some additional assistance and Nieshia was great in helping us with the best size for ALL of our storage needs. ******************************* Adie and Ada are AWESOME! Great customer service!

Nieshia and Arlene are vrey heplful and should be commended for their customer service and the property is well maintained.

Well first and for most i loved the old workers that use to be here they had extremely good customer service. ( Adie ) Now in 2019 your staff aren't to friendly very lazy and they act like the Don't want to work. The orher weekend i came with my fiance and he had to use the restroom they didnt want to open it for him and then as soon as i arrived they opened the restroom for me. Now today once again you worker Niesha is very rude and we dound a crack pipe on the ground that they acted like they didnt want to pick up. I have a picture of it and im sending it to the corporate office

Danielle, was amazing....Very curteus, attentive...Definately recommend them

When I arrived one of the male workers tried to tell me the price of the unit was not going to be the same as the price I had reserved it for, despite having the reservation. Nieshia quickly stepped in to help us and ensure us that they were able to do a price adjustment. She was proactive and overall very helpful! Units are clean.

Nieshia is always so happy to see me always greeting me with smiles and very helpful. She helps me when I forget my code...politely reminds me my bill is due. I enjoy coming into storage bc we always have a good laugh. Public Storage needs more Nieshia across the country bc of her good attitude and happy personality. Thank you for having fabulous employees like Nieshia! 🌻

This place is in a very convenient location and pleasantly clean. I feel safe leaving my belongings here and was greeted as soon as I entered. Jyan was at the front desk and described everything in detail. Not only was she thorough, she was pleasant to talk to and had answers to all my questions. Araceli was also present and joined with the walk through. I give this place a 5 stars!

The location was busy but the staff handle themselves with professionalism and got is all through the process. The place is clean accessible and open 7 days a week .

MARK - DANIELLE AND ARACELI ARE AWESOME - THE SERVICE THE SMILES IT MAKES YOUR DAY THAT MUCH BETTER

I am very disappointed in my experience here. When I got my storage, I was not told that in 6 months, the price would increase 20%, which is almost a $60 increase for my storage unit. I've rented many storages in the past, including a different Public Storage, and I've never experienced this. Some storages such as U-Haul actually decreased the rate after a certain period as an incentive to keep customers who pay on time. When I called the corporate office to express my concerns, the representative told me that the contract I signed says, "subject to change" and therefore they are able to make an "executive decision" to raise rates 20%. This forces many customers to downsize (where the price will again increase in 6 months) or pay the higher rate, as it is a huge hassle to rent a truck and movers to move to a new storage. I feel that this practice is very unethical. I would not recommend this storage - there are many nice storages in the Gardena/ Redondo Beach area without this policy. It may also be helpful to look at the reviews of this storage on Yelp.

Danielle has very good service and she is very helpful. Thank you for making it quick and easy

Nieshia and Arlene were incredible in the way they handled my frantic move in day, I came in 15 to closing yet they were still amazing and incredibly professional in the way they helped me get my unit and move in finished!!! Thanks again ladies(; will be back

Clean

Nieshia & Arlene was exceptionally helpful & especially friendly!!

I am a returning customer. I have always liked my Public Storage experience at this location. But I wanted to make a special effort to commend both Arlene and Danielle for how they made my return pleasant, easy and efficient. Great attitudes! Great service! I recommend this facility, and these employees, to anyone who is looking for a clean, secure, well managed storage facility.

Are the gates open past office hours? Looking for a location where I can access my unit after 6pm

Today I must say that Arlene and Nieshia was a great help I came and was in need of a storage they went above and beyond to make sure that my need was met these two girls had excellent customer service I would recommend storing at this location and ask for them. The moment I receive the call for my reservation I felt like I already knew Nieshia she made me feel welcome over the phone.

Evelyn snd niesha wonderful service. Evelyn was so amazing. The atmosphere was VERY friendly. I truly love the experience.

Highly recommend!! Arlene and Niesha are very friendly and professional. Arlene walked me through the process. She explained everything clearly. The cleanest storage place I’ve seen!

Muy buen servicio, explicaciones claras de todo, gracias Evelyn

Evelyn & Arleen were super helpful during my move :)

Evelyn is a great representative of your company. Keep up the great work!

Evelyn and Niesha was very professional in their interactions me today . Thanks public Storage

Evelyn, Niesha, and Richard were all very helpful with my new storage unit rental. They were very friendly and answered all my questions quickly

Thank you ariane and nieshia for helping make a smooth transaction

Evelyn G was the best. She made a difficult move for me very easy and smooth.

Naisha gave me a call to set up my appointment within minutes of me booking my reservation. Evelyn took me around and explained everything I needed to know. They both were very professional and knowledgeable. Thank you ladies for your help!

Big thanks to Arlene, Nieshia and Mark. They were super helpful in getting me the perfect unit for my move from Florida. After a 5 day truck drive, wasn't in the mood for running around. They got me in and out quickly and bent over backwards with all their help. Highly recommend!

Great Customer Service always.. I have to say Neisha was very help especially it was first time renting out a space..

I had a great experience...

I had to move quickly and wanted a place that was close to my new living location in Hermosa Beach. This location was perfect! It was easy to get to bc it’s off a main road and close to the 405, it was so clean and the ladies in the office Arlene & Nieshia were so sweet and a pleasure to meet when I was getting my unit set up! I would def rent here again. Thanks!

The customer service is Amazing! Nieshia was so courteous and professional. I was in and out in less then 20 minutes.

Niesha was amazing!! Wonderful experience !

Ok NIESHIA MUST HAVE FELT THAT I REALLY NEEDED TO GET IN MY UNIT LOL. WENT OUT HER WAY TO HELP ME WITH 1HR LEFT BEFORE CLOSING!! CAN U SAY 5 STARS? SHE IS THE ONE U WANT TO DEAL WITH LOVE HER SMILE AND LAUGH LOL.. LOL INSIDER I'M GOING TO WRITE A LETTER!

Worst customer service ever i hated this place!

Evelyn and Arlene were very helpful and accommodating. Quick and wonderful service from this location.

She was very helpful and attentive Evelyn G

Evelyn Public Storage

Great attitude and super helpful. A+++ Karen was also great help.

Evelyn G is amazing. Very quick and easy transaction. Thank you Evelyn

Evelyn G. was amazing! Great customer service and extremely helpful. She answered all my questions and provided me with all the necessities I needed for my move.

Evelyn G. Has grate customer service & was very helpful.

Evelyn G. & Mark were great to work with.

Evelyn and Arlene made moving my storage space such a breeze! They were so nice and friendly. The facility is super clean!

Danielle was very helpful in finding the right storage space for what I needed

Evelyn G. and Raymond provided stellar service to get us set up for our unit.

I RENT FROM THE PUBLIC STORAGE ON 190TH/NORMANDIE. ARLENE IS THE YOUNG LADY THAT HELPED ME OUT. SHE VERY KIND AN SHE CARES ABOUT HER CUSTOMERS. SHE GO ABOVE AN BEYOND THE CALL OF DUTY. I WOULD REFER EVERYONE THAT NEED A STORAGE TO RENT FROM THOS ONE. ARLENE THANK YOU AGAIN....YOU'RE THE BEST!☺

Evelynn. Very helpful.

Arlene was very friendly and helpful. The check-in process was smooth.

Evelyn G. was very helpful and has a great personality!

Arlene and Kody were excellent and I got a great move in deal! Bring a Lantern, the units are dark. No overhead lighting since they couldn't get to it to replace a bulb or electricity. I wish the office opened earlier but oh well. Still a great deal and a clean safe place!

Customer service was outstanding and I’m excited and feel confident that my belongings will b safe and secure

Quick and easy set up to get my storage unit. Very clean facility. Easy instructions on how to use my access code and where to use them at. Signing up was easy as 1,2,3. Climate controlled units as stated. Kody and Nieshia took care of me. Great customer service.

Nieshia was a tremendous help. She took care of everything that I needed quickly. I had a great experience.

I have to say that Ray and Niesha was awesome. Thank you being amazing. I will keep coming to this public storage because of them

This property is great very clean and easy to get around most of all the employees are very friendly and curious.

Great customer service. Very clean facility. Knowledgable of all units. Very pleasent experience.

I've been with Public Storage for 6 years and it's been a very pleasant experience. Adie is their star! She's amazing! She's very knowledgeable, helpful and always willing to help.

Adie and Michael were amazing. They provided the best customer service. Property is very clean and safe. Thanks for all of the help.

Adie thank you so much I am grateful for your service

Nice place

Adie and Andie are beyond helpful. Everytime I come in, they greet me with a smile. They provided exceptional customer service. They need a raise ;). Property is always clean.

Evelyn is the best! Professional, great demeanor, fun and friendly, we decided we are going to be best friends. Laughing so hard, such an awesome time here. Great price, super clean. She closed the deal! And we got an awesome space to store our stuff. Looking forward to seeing here when we come by! Thanks so much!

Evelyn Girón me gustó el trató k me dio mostrándonos el servicio de Public Storage. ¡Muchas gracias le doy un #10!

The great place help is very very helpful there

I went in to look at the storage unit I reserved. Niesha, helped me out GREATLY. I left here with a better unit and a Better Price..Niesha's customer service was AWESOME. She was pleasant, professional and patient with me. Very very helpful in helping me make my decision. . I thanked God for Niesha, help and the storage place was very clean. The entire facility was. I am happy to say that I left Public Storage smiling and doing my Happy dance...Niesha- thank you so very much. You have no idea how GREATLY you helped me out. Keep up the great work. 😀👌🎉

Andy was very helpful and referef us to nother location in which we were very grAteful and her service eas very helpful.

Evelyn G. And Addie were terrific!

Evelyn G. ,addie and Andy were great thanks for the help.

Andie evelyn adie the service is good

Evelyn G showed us the best customer service!!!

Had a wonderful experience with Evelyn showing me around and with a most pleasurable attitude. Thank you so much for your humor and making this a fun experience.

Evelyn was the most professional and friendly agent I've ever worked with and she was such a pleasure to talk with! The storage facility here is super clean and new and truly one of the best public storage facilities I've ever been to.

Evelyn me atendió de maravilla felicitaciones Evelyn

Evelyn and Andie are great they both provide excellent service they are friendly and knowledgeable. I would recommend this location for storage needs.

Adie provided excellent service. I had an outstanding experience. I appreciate the great customer service. I will definitely be back.

Andie was awesome, And so was Adie.

Great customer service by Andie. Made me feel welcomed, showed me the storage options I was interested in, and answered all my questions. Would do business here.

Had a great experience with Jacqueline and Addie. They were very helpful and I would recommend this location 100%. Great service by both gals.

Great customer service and Darell was great very bubbly and very helpful I even like the fact everything I needed I could buy right there he told me all the offers and I would very much recommended talking to him he know what he talking about thank you Darell my name is Clifton very satisfied thank you

Ms. Adie and staff do a Tremendous job and Always provide service with a Smile!

Veronica is amazing and super helpful. Thanks.

Andre was very helpful with helping me select a unit that fits my needs. I love this location it's always beat and clean and staff is friendly. Thanks a million Andie 😊

Adie provided excellent service. She was very patient, kind, and understanding of my needs. She made my move much less stressful and made this rental process very easy and convenient. Thank you Adie for the exceptional service. I highly recommend this place. The property is also very clean and easy to access.

This is place is well maintained and have great staff. I like the big spaces and not getting your own lock.

Want to thank Michael for great customer service. Helped out with everything I needed.

Andie & Michael are great. The customer service was excellent. Although my actual storage unit is at another location, I come to this location to pay my bill. I always have a good experience. Thank you.

Andie and Adie are the best! They always give me excellent service. For that I come to this location even though I dont live in this area.

Your employee is doing a beautiful. Adie has been of great help. I like her very much. Property is one of the best too.

Shay was very patient and helpful. Wish I could have her services everytime.

Adie and Andie were great. They helped me when I was in a bind. Seriously the best place around. Thank you girls for the best service.

Help defend transfer there belongings here it seemed like a nice clean well-run facility with easy access to the lockers

The staff is very nice. Property is always clean and well maintained. Thank you Adie and Andie for the awesome customer service.