Public Storage Self-Storage Units at 1459 W 190th Street, Gardena, CA

of
6
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
-
5'x5'Online only price$ 85/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 85/mo $107Best Price Label2 unit left! -
5'x5'Online only price$ 119/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 119/mo $149Best Price Label2 unit left! -
5'x10'Online only price$ 129/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 129/mo $161Best Price Label1 unit left! -
5'x10'Online only price$ 158/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 158/mo $198Best Price LabelHurry! -
10'x10'Online only price$ 190/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 190/mo $237Best Price LabelHurry! -
10'x10'Online only price$ 245/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 245/mo $306Best Price LabelHurry! -
10'x15'Online only price$ 261/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 261/mo $327Best Price LabelHurry! -
10'x15'Online only price$ 335/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 335/mo $418Best Price LabelHurry! -
10'x20'Online only price$ 363/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 363/mo $454Best Price LabelHurry! -
10'x20'Online only price$ 455/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 455/mo $569Best Price Label2 unit left!
Nearby Self-Storage Locations
Self-Storage Near Gardena
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Gardena Storage Units Next to I-405
Find storage units in Gardena just a few blocks from the 405 Freeway, near the Harbor Freeway interchange. For South Bay storage in this diverse community, check out the convenient indoor storage units at this Public Storage facility.
Small Gardena Storage Units
keep your car trunk clean from athletic gear, files, and tools with a handy 5x5 storage unit.5x5 storage units are also great for golf club storage.
Whether your California dream involves heading to the ocean for a day of sand and surf, or up into the mountains for hiking and climbing, our 5x10 storage units are great for bike storage, as well as surfboards, beach gear, and camping supplies, so you can do what you love without the extra clutter at home.
Large Gardena Storage Units
Angelenos know that space is at a premium here, so when you need to make some extra room, grab a 10x10 storage unit and stash furniture, appliances, and large electronics out of the way to maximize your space.
Local businesses can also take advantage of spacious 10x20 storage units to store inventory, supplies, and equipment offsite and boost productivity at work.
With easy access to the 405, it's easy to get everywhere from the beach to Downtown from this location.
Gardena Climate Controlled Storagr Options
With mostly indoor, climate controlled storage units at this location, you can take a break from the year-round sun while you unload here in Gardena. For self storage that works for your schedule, use our eRental program to book a contactless move-in.
For more storage options in Gardena, check out our storage facilities nearby on West El Segundo and Western Avenue.
At this Gardena Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 641)
Went to Public Storage looking for a reduced-size unit. I had leasing questions with Cynthia, the on-duty person, who helped me through the process of resolving the situation. She was very kind, knowledgeable, and demonstrated exceptional customer service. Keep up the great work and the CS standards up!
Just wanted to thank Cynthia for the great customer service and being very patient and understanding
Great costumer service Vanessa
Thank you Cynthia you the best
Loved it, closed where I lived. Cynthia was awesome 🙂
Thank you Cynthia for all your help moving in and making my move an easy transition. You rock!! This facility is very clean and well maintained. Thanks again!!!
Cynthia help me finish my unit reservation and was very professional and helpful.
Thank you Cynthia very helpful !!
They are soo nice and helpful. Customer for almost two years and counting! !!! Love Adie and Maria!....11 YEARS LATER STILL HERE AND COUNTING HERE!!!2023!!!! VANESSA
Vanessa was amazing!!!!! Thanks for your help!!!!!!
Vanessa & Iris excellent customer service above and beyond my expectations resolved my space issue with suggestions and insight for transferring for lower rates within my budget limit, I am truly grateful for Vanessa five stars .
Thank you Cynthia you were great! Excellent on helping me
This was my favorite storage facility. Unfortunately they went up $60 after 6 months. They wouldn’t compromise or negotiate. I don’t think it’s the office’s fault tho. It appears to be a corporate matter. But that’s a crazy increase if you ask me.
Omg, the manager Valerie was a lifesaver!! At the last minute, close to closing time on a Sunday, I needed over 100 boxes of 2 different sizes and she went above and beyond making this happen for me. Not only did she get me all the boxes I needed, she measured them out to fit the gifts we had to ship AND she help me load up my prius. Which we weren't even sure if it could happen. She went total mom on the situation and loaded me up! Thank you for the great customer service!!!
Cynthia, one of Gardena public storage staff in 190th st was so helpful.
Great service! Pedro was extremely helpful and made my registration process super easy!
Catt was very helpful in my experience today! She’s been such a true blessing, and a beautiful person inside and out. She has provided costumer service above and beyond. Thank you!!
Great customer service. Arlene & Vanessa was so helpful
Went to this public storage to rent a unit for the very first time. I had so many questions and the employee Vanessa helped me through the process. She provided me with exceptional customer service and was very kind throughout. She made sure I completely understood everything before I left. Thanks Vanessa!
Vanessa Flores was very nice and professional. And knowledgeable. She even got us to rent a bigger storage.
Vanessa is such a wonderful staff, very cheerful with customer and helpful in helping me out. She is a staff to keep. God bless you Venessa.
I went in to rent a unit with my mom. Employee Vanessa was very helpful, nice and had amazing customer service. Vanessa showed us a unit, which my mom rented. Building was nice and clean, overall Vanessa was an amazing employee, great customer service and you can tell she enjoys her job.
Arlene is an excellent manager. Great customer service experience. I want to thank her for always being kind and helpful. This is a busy Public Storage compared to one I was at in Hawthorne. Yet Arlene and staff make it worth it.
Chrissy and Vane were very helpful and did a great job of explaining the process. All was well.
Muy bueno, amplio y accesible espacio para carga y descarga . Excelente precio. Recomendable.
Arlene and Chrissy great customer service would recommend
Chrissy and Arlene are very wonderful staff, they are very helpful and I love their energy
Very friendly staff, Arlene and Chrissy we'll very helpful.
Nice new facility and well kept up.
Our unit was robbed at this Public Storage location. There is no video surveillance and it seems like it was an inside job since no other units around ours were burglarized (employees can look at our account info and see our home address is in a nice area). The employees at this location were not helpful at all and hassled us when we filed an insurance claim for the $6,000+ stolen items. We had to meet with the local police twice to document the burglary and gather fingerprints. Obviously we will be moving out our remaining items from this location as soon as possible. Try Extra Space Storage instead.
Para mí ver muy limpio y un muchacho que se llama Andrew muy amable
Since I moved my stuff into the Gardena Public Storage they've raised my rent three times and my unit was broken into and things were stolen. No one at Public Storage cares about my unit being broken into - they just keep on raising the rent... It's unfortunate that I'm paying them to have my personal belongings stolen.
Well lit and clean
When I signed up for this storage space at the end of 2011 it was the best deal in the area. I haven't priced units recently so I don't know if the price is still competitive. I have a space on the 3rd floor. Sometimes I have problems accessing the elevator but it just means having to input my password 2 or 3 times. The bathroom on the 3rd floor does not work - it has not worked since I moved in. There are no trash cans available, either. I understand Public Storage might be concerned about a) the customers destroying the restroom, and b) dealing with dumping problems, but isn't that part of the business? Adie is the manager in the office and has been there since I began renting while all the other employees have come and gone. I fell behind on my payment and management cut off my lock so anyone could access my stuff and some of my stuff went missing. It is now 2022 and I've had this storage unit far too long. It would have been cheaper to trash everything from the beginning 🤷
Chrissy was great thank you for your Addis and prompt professional service with a smile made my day!
great service, very helpful staff. Really appreciated the service, and the guidance I received from Chrissy at the front desk. Everything was done quick and easy. Very grateful!
Very clean, all indoors Is the loading unloading area is cool. The staff is courteous and very helpful.i have used public storage off and on for 35 years. Why do I go back to public storage because I feel that my stuff is safe there. Prices seem to be kind of high lately but so is everything else.
Arlene & Chrissy has always been a great help! Have been a customer for years and I’m satisfied with the service and property, they keep it well maintained. Thank you! Arlene & Chrissy has always been professional.if they are very approachable. Always friendly and always willing to help all the customers and I’ve seen them handle two customers at one time. That’s customer service. Had to add more to my review here.
So far, so good! The process of reserving a unit was fairly simple - I started it online and completed everything in-person. On site, Tatiana was very helpful with all the administrative tasks and setting up auto-payment. The site itself appears well kept and secure. You need a pin (or the app) to access the elevator. There's ample parking outside and some inside, which is closer to the elevators. Our moving truck was able to fit inside. There's also multiple dollies available for use.
Nice stuff, management here is very good! Clean place!
I'm extremely happy I chose public storage on 190th to keep my belongings at. It has been so easy and I've had absolutely no problems since day one of moving things in, not to mention the incredible staff always willing to work with me and have been truly understanding (Chrissy & Arlene especially). Thank you guys for such a great experience!
Chrissy is so friendly and easy to talk too. Customer service is amazly outstanding
Chrissy & Arlene are great here. Customer is outstanding. Had to give these 2 a5 *
Chrissy’s funny and very friendly
Chrissy had a great attitude and offered great service
Arlene and Chrissy are amazing and able to transfer me to a bigger space and it was so easy to do and get done. These two girls are amazing and customer service is 200% on top
Arlene was very helpful and super friendly . Love the staff at this facility
Chrissy was an amazing helped out with all my quest during she's really nice and friendly gave some great advice.
Chrissy was amazing. Her customer service is outstanding... She is very polite and helped us get in the unit quick and fast..
Chrissy was a very good customer service person
Great staff, extremely friendly and helpful. Beautiful clean facility.
Rave review for Lance! Came here to transfer a heavy screen from my unit, but the elevators were down due to maintenance. Before I even asked for assistance, Lance offered to not only direct me to the elevator on the other side, but he offered to help load it onto the cart and into my car. Considering he was new to the location, he knew his way around the floors (it’s easy to get lost there with all the units looking similar). I haven’t experienced such attentive service at this location (besides Jonathan, who is also thorough and kind!), so it was really nice to be helped by an employee who genuinely wanted to help. I hope Lance stays so others can feel just as welcome. Thank you, Lance, for your kindness today!
Thank you Arlene and Lance for the help! Got me a great deal! Nice property!
Arlene provided great customer service. Arlene was very helpful the first time I came. Overall, they made my experience extremely pleasant and doubt it would've been the same without them. Seriously, they are thee best. I highly highly recommend.
Place is always very welcoming, and gives a proper feel of security to my belongings putting my mind at ease. The employee, Jonathan, was very helpful and informative.
Clean property. Arlene is great manager!
Thank you Arlene! Very helpful!
Tatiana was very helpful.
Thank you Arlene!
Thank you Arlene for helping me secure a unit, good job!
Been here for 3 years or more and have incurred higher rental charges on the same space each and every year! Stated out at $125?/mo. Now. Its almost $160/mo....!!!! For what? The space hasn't changed! Security hasn't changed! They don't provide any kind of service! But, if you spend too much time arranging your inventory, they will tell you so and advise you to leave! That's right! They monitor your every move and what it is you're putting into YOUR STORAGE UNIT!!! Oh yeah! They also MAKE YOU pay for insurance on your space whether you want it or not! Should your space be broken into, you better have receipts for everything stored or else you won't collect a cent from that $150+/year insurance policy!!!!
Great customer service
Nice facility
I’d like to point out Arlene and Jonathan are by far the most outstanding individuals I’ve personally had to deal with at any and I mean ANY storage facility. Let’s throw in the fact I live 300 miles away in Mammoth Lakes but grew up in Torrance and need somewhere to keep a lot of my belongings while I’m Up in the mountains working. Also I have bounced around to a dozen different places to store my belongings in the pat couple years and majority haven’t had staff near as respectful and reliable as these two individuals have been. I have many scenarios I could gone on about that explain what I’m talking about but bravo 5 stars indeed to the employees of the year not even month!
Great, first storage unit.
Office front associate Arlene was so helpful and patient!
Staff is friendly. Yet located in not the best neighborhood.
Nice clean location
Thank you Arlene for your help! Property is always clean with great service from the office!
Thanks Arlene and Angel for always being a great help! Always cleaning and maintaining the property while still helping customers! Thank you!
Property is very clean and the staff are always a great help! Thank you Arlene!
Thanks Arlene for the help!
Awesome facilities/ storage , very clean and Arlene is one of the best who help us get the correct size of storage we need. Arlene is very help and patience with customer who ask so many questions like me. Sad part thou is no military discount, and no other promotions available during the time we renting storage.
Thank you Arlene!
Best customer service ever. Super friendly. Whenever I have problems with anything they always help me step by step . And the environment is very cleanly .
I really like this place! Lisa is very helpful. Thank you Lisa:-)
Christina & Miguel were awesome!. Friendly and helpful!.
Thank you Arlene for the help! Property is always clean and neat!
Arlene was nothing but professional, resourceful, sincere, and friendly. I was a bit stressed out with moving situations and storage plans, but she made it real easy for me from the moment I made the booking through online. I was able to stop by the office and everything was done within 10 minutes. Simple and easy.
Thanks Arlene for all the help! Property is clean and service is great!
Great customer service
Mia helped me out today and I couldn't have done it otherwise. I appreciated the knowledg and perfect representative of Public Storage. As a person submerged into coporate america I was humbled by her professtionalism.
Property is well kept, secured, convenient and very accessible. Double thumbs up to Arlene and Lianna for making my application a breeze.
In the ladies in the office, Mia & Rocio, were excellent resources in helping me find the right unit and price for my storage needs. When they had identified no available space for the storage size I needed, they had went the extra step to look at nearby PS locations and giving them a call to confirm. Highly recommend using this Public Storage location for your storage needs. Can’t beat that good customer service!
Mia and Arlene were super helpful and understanding. I've been looking for a storage space and wasn't quite sure of how big of a space I needed. So, I booked multiple reservations over the past couple of days and felt like I was being a pain, but regardless, they were so welcoming. Mia was very thorough during the walk through and in discussing pros/cons with me for the spaces I was debating on. Super appreciative and thankful to have it all taken care of so easily.
Mia is EVERYTHING..Excellent service and knowledge on everything Public Storage and then some. I'd highly recommend this facility and please ask for Mia. She's a gem. Thank me later.
With the help from Mia, Arlene and Christina R., we have smoothly and successfully completed the inspections of our stored personal property and furniture. Their willingness to help made a seemingly difficult task to be smooth.
Mia is been really helpful with my questions and concerns and the whole property is clean and organized.
I visited this facility because it was recommended to me as the nearest property having 10' X 10' units available, which is what I was seeking. I met Mia at the reception. She was extremely courteous and thorough with the entire process. It took me a while to understand the details as this was my first time renting public storage but, Mia was very patient and like a pro guided me through all the steps. She even helped me download and activate the app on my phone that I could then use to access this facility. My experience here has been great! I would highly recommend this facility to anyone reading this review and looking to rent storage units.
CUSTOMER SERVICE IS DEAD. Politeness is not customer service, it is common curtesy. Doing a job is not customer service, it is mandatory for compensation based on an employee/employer agreement. Customer service is not telling a customer that a system is the cause of not being able to take action. Otherwise, we need only to rely on technology and robots without the use of humans. Actual customer service should supersede a system because a human is suppose to recognize and do what a system cannot. This location does not understand this concept, but are they blameless because many other places also lack this ability? To say I am disappointed is an understatement. Customer service is what rights wrongs but when it is not exercised, what remains in lasting form is only the wrong that was committed. The system is set up to always win, and will fail the customer if it is followed without regard to human error. Humans should have the basic compassion to manually correct human and system errors. We need more than just robots in electronic and flesh form. Public Storage, thanks for asking how I really feel, because regardless of whether you care or not... this will be stated: you need to do better. Stop using people robots for calls and email. Have genuine customer service in place at your locations. Be able to take proper action that benefits the customer too. Customers are what make a business, so do not do them wrong just because you are a larger company. There’s enough trash out here. Believe me, it is not too difficult and is better for business and average business ratings. All I kindly asked several (more than once) times is for basic customer service to be exercised for something that your company did wrong, not even me! and that was simply too complicated for your robot system or robot humans to recognize. I am bereaved at the loss of customer service as a whole in this modern time and the proof was displayed from this past week through your company, Public Storage. I would ask you to “take action”, but that would likely overload your system of robots (electronic or human) because they will not understand what that means. What a useless battle this has been. Future patrons: do not be surprised by a bit trash in units (from above or on the side) and piss smelling elevators for 2nd/3rd floor accessing patrons.
This storage facility is always immaculate. We have been using it for two years now. The staff is always professional and courteous, especially Mia. She is friendly beyond words and goes out of her way to help whenever she can. As much as we begged her, she would not accept a tip. So, at her insistence, we’re leaving this review instead. Thank you!
Easy move in and move out. Friendly staff. Mia and Arlene were the best
My experience at this public storage was excellent Mia has great and excellent Customer service skills & A Pleasant Personality I had the best experience today
Super big thumbs up for Mia in Gardena. Her customer service skills were extremely helpful and made my life so much easier!! Give that girl a raise!
Brandon, Mia and Joy were excellent help! They were extremely patient with all of my questions, showed me multiple units and helped me figure out what unit is best for me! Clean, bright and organized. Definitely recommend.
Easy in, easy out. Have been here for 9 months
EXTRA SHOUT OUT 2 CHRISTINA 4 GREAT CUSTOMER SERVICE!!! I'M SO GRATEFUL 4 THIS LOCATION BECAUSE IT'S CONVENIENTLY ACCESSIBLE & HAS SHOPS, RESTAURANTS, & NICE MOTEL IN WALKING DISTANCE!!! GO PS👍👍👍👍👍💯😇
I politely asked if I could charge my phone in the lobby while I waited for my Uber. The employee working here said ‘that isn’t a service we offer our customers.’ I said ‘can I use this outlet right here’. She said ‘no sir, I’m very uncomfortable right now.’ I’m a paying customer at this business and I can’t charge my phone in the lobby for 5 minutes?!? Why am I being treated like a homeless person lol.
They are super nice and kind👍 Building is clean as well!!!! Good location and easy access from 405 and 110!!!
Christina and mia were very helpful and made the process of moving in painless. Very clean facility. And very easy to find.
Christina Rhoads was amazing and very helpful.. great job!!!
Christina was very helpful and polite love her energy keep up the Good work. She’s a excellent employee and help me get in and out with ease thank you Christina till next Time....
Christina and the team was great helpers and excellent assistance
Nice storage unreasonable management
Christina and Miguel are fire. This team here rocks Completely helpful to everyone
Christina, Arlene and Miguel, They went up and be on their job. The place is very clean .❤❤❤❤❤❤❤❤❤
Cristina Rhoades was awesome! Excellent service and empathy! 👌🏻👍🏻👍🏻👍🏻🤘🏼
Thanks Miguel for helping out today..Great service!
We had a great experience working with Arlene today. She was very helpful and accomodating as we asked to see different storage areas. She answered all our questions. And it helps that she was pleasant and friendly.
Thank you Miguel, Arlene, and Christina for making my move in as easy as possible
Thanks Miguel for all your help today!! Amazing customer service
Great service, the staff here are friendly and very helpful. Miguel, Joy and Arlene have been such a pleasure to work with. Thanks for making my experience at public storage a wonderful one.
Thank you Miguel and Jackie for keeping the property nice clean and amazing customer service
Thank you Miguel and Arlene for helping with rental process. Really loved how cleaned this property was and how friendly the staff is.
The cleanest public storage I've ever been too
Thank you to Miguel for helping me set up my online account and showing me how to use the app and make my payments
I highly recommend this Storage facility.Great customer service and clean facility.I had a major problem after Christmas in losing my keys to my storage space.Associate Miguel acted fast in what was supposed to be a 2 week wait for technicians to change my lock.He got it done in a couple of hours which made my day.The other associates are always kind as well
Excellent front end staff. Friendly, attentive, informative and helpful!
Came in for a rental and Mia greeted me with all the information I needed to make my move easy. Would definitely recommend. Excellent service.
Great......
Thank you Arlene & Joy for having the best customer service by far.
Great customer service from Karen.
Very clean, most importantly climate controlled, and helpful staff.
Mrs Brittany..... not sure of the last name, but she is the manager that over see my property and unit. She is at the least the best at customer service and it is an absolute joy for me to rent my unit from them I can't thank you enough for your understanding and your quick and speedy response to my issues and problem. Thank you for everything! #employeeoftheyear
Good customer service! Very convenient. The place is clean. Price is right ✅
This location itself seems safe because it is inside unlike most places I have viewed within the area. I made my reservation online then I went to the office to complete the process. I had the pleasure of experiencing Joy. She helped me with everything! From providing allllll the information, giving me the keys and walking me to my unit. The unit was very neat and well kept (so that was exciting)! Joy provided excellent help and I will always refer this particular public storage in the future when asked. Thank you!
Brandon was very helpful when I first got there. He showed around the property and got me a storage place really quickly.
Joy was so helpful with us moving our unit to a smaller size when we needed to! She was so nice!!
This is my first time renting a unit with Public Storage. I made the reservation online and visited the office to complete the rental process. Joy, who was working this day, assisted me with everything from providing all the information/keys I needed, walking me to and from my unit and giving smart tips for safety and benefit. I was having an OK day, but Joy is one of those people who not only provides great customer service, but is personable and brightens up your day. To say the least, she was an absolute joy! This location itself seems safe because it is inside a building. The storage units hallways are very clean, including the garage doors. When Joy walked me to my storage unit it was completely clean inside and out. The only thing that could be better is the cleanliness of the elevators, carts and parking lot. Overall, I feel good with my storage unit at this location. ************* I’ve been moving things to my storage for a few days since receiving my keys, and Joy continues to provide great customer service. She is very helpful and kind.
Fantastic experience! Very through and friendly. I worked with Joy and it was a total joy, if you pardon the pun. :)
Thank you Arlene for the help today
Clean location helpful people Arlene exsplaned all details of the location and price and showed us the storage location on where I will having my things at so far I'm comfortable with this location not far from location we are staying at easy access to everything in the area very please
I have been at this location since 2011 & have noted many different storage agents ... (I also have been A Flt Attendant 4 over 48 yrs 4 United Airlines), this is my way of saying ‘that’ I know what good customer service “IS”. Joy personifies “Good” CS...she’s smart, knows her product, listens, gives U info that U would not know 2 ask, she’s professional, kind & from what I have observed, a hard worker & best of all...she’s consistent!!! U have a true diamond...I appreciate all her efforts. Thanks 4 listening.
great staff and attitude 👌
Thanks Arlene and Brandon for the great service on my first move in date and being the storage experts!
Very friendly and helpful staff (Joy and Koty) - they answered all of my questions, showed me both loading areas, elevators and my storage unit.
Good work
Thank you Arlene and Joy for always being a great help! The staff here is just awesome!
Thank you Arlene for helping me today with my last minute need for a cart after hours. I appreciate you being so accommodating!
Joy and Arlene have great service! Best service here, property is clean. Very happy with my unit and price. Highly recommend!
Went there to buy some boxes for moving and the lady at the front believe her name was JOY. She was amazing from greeting me when I entered, to helping me figure out the size boxes I needed, to getting me the exact price. I'ts the little things that matter in making a store feel welcoming.
JOY is the best..customer service skills beyond out of this world..keep up the good work and thanks for the help..
Joy and Arlene were extremely helpful during my rental process, very informative and patient. The Facility was immaculate
Very clean facility. Friendly helpful staff. Furniture movers available if you have your ID. Multi-level but large elevators. Key-code entry only. Clean bathrooms. Close to the freeway. Reasonably priced.
Arlene and Brandon have always given me great service. They are both very polite, professional and the office is always clean!
Joy and Arlene helped me with understanding what i need to do with my storage.. Thank you guys you rock.
Joy and Shay are absolutely fantastic to work with! Couldn’t have made it any easier. Thank you ladies!
Joy was really informative and helped us out a lot we moved in with ease and would recommend this place to friends..they need to give Joy all the praises we were going somewhere else until her laughter and smile made us stay..thank you Joy for your hard work and sacrifice.
Joy gave the best customer service today. She's so nice and has a great vibe. Thank you Joy 5 plus stars to you
Joy was amazing she helped me and my grandmother get our cart immediately
Best service by Joy & Arlene, also, it is neat & clean space. Highly recommend this location to friends and family.
After contacting another Public storage first, I spoke with Arlene over the phone and decided to rent here. Once here I asked Joy about quite a few things, each answer was very helpful, & her customer service rings true to her name!
Arlene and joy are always nothing ce and respectful young ladies that work there that allways help us in different ways
Clean property. Arlene is very helpful
Joy was very helpful and her service was great. Highly recommend this place if you need storage ask for Joy.
The place was great and service really great. Andres helped me and he was exceptional and the manager Arlene was very good too really nice staff made you feel safe and cared for. Place is clean and social distancing everywhere. Happy I was referred to this storage.
I work next store to the unit and wanted to view the space before my shift. Arlene was thorough and straight to the point! Helpful and polite. All while abiding by the social distancing protocols. Thank you Arlene!
I had my unit broken into... only to find out from the police officer that 7 units had been broken into ... And that it happens frequently at this facility. I guess since it doesn’t hurt them financially they don’t make changes to protect their customers. The “ceiling” is wire mesh that the thieves just cut through and go from unit to unit. If I were you I would find a storage unit with solid roof or be prepared to have your stuff stolen at some point. I had only been with them 5 months when this happened. I can tell the front desk people are embarrassed but really can’t do much about it. Other than that I have no problem with this facility :-/
Kody (relief manager) was very helpful and made things really easy for me as a first time public storage user.
I came into public storage today and had the best experience with Joy and Briana. I recommend this location for the best customer service
The service here was outstanding!! Not that I have had experience with many storage facilities. But definitely had a lot of customer service encounters, and this person made my experience here, an absolute delight. Thank you Joy!! I appreciate your patience and understanding, and especially your willingness to help. YOU do Public Storage a Public Service!
Quick service! Easy! Brianna has been a great help.
Brianna and Arlene in the office were blessings! A big help! Property is well maintained.
Brianna and Arlene were wonderful and very helpful.
Brianna and Arlene are awesome !
Big place . Easy parking for trucks with trailers.. has loading dock .. clean .. easy access
Very clean and convenient.
Brianna and arlene are very nice great customer service! Property is also nice and clean. Definitely recommend.
Daniel provided excellent customer service
Property is very nice and clean. Customer service was also great!
Arlene and Jocelyn have been great! Property is nice and clean, madd my move in super easy!
Great service from Arlene and Jocelyn!
Andres was a very big help during the rental process he explained everything from the rent to the lease very thoroughly. I greatly appreicate all of the help he provided in making this transition a smooth one. Would definitely recommend Andres to friends and family.
Property looks like new very nice and clean. Thank you Brianna and Arlene for great customer service!
Me and my girlfriend got a storage today it went great arlene and jocelyn helped us out they made us feel welcome and safe.
Property clean , Brianna and Arlene have great customer service !
Joycelyn is the BEST there, definitely a asset to Public Storages
I Love Rita!! Great customer service! Over the top friendliness. So grateful for the assistance she provided. Moving is tough and she made it so much easier. Thanks Rita!!
I really appreciated Rita's help in moving me into a smaller storage unit quickly. Thank you for the fast support and understanding my needs.
Rita was the best help in finding my needs for storage!!! Love that representative!!!
Arlene and brianna were freaking awesome they helped with everything we needed done
I have been a long term customer and have been very happy with my space. Property is clean and well maintained, still looks new! Super happy with my price and size. Arlene and Brianna have great customer service! Thank you!
Brianna was very professional, friendly and knowledgeable about the services provided at this public storage. very positive and smooth experience. Thank you!
Thank you to Karen for answering my questions and providing great customer service
Arlene and Brianna have been amazing! Property is clean and well maintained. Thank you!
Really nice and clean storage. Very convenient! And very nice staff, thanks to Arlene for the help!
Nelson was vey helpful to me! Made its easy for me to move in.
Zero star, unit was sold before without my consent. No notification was send out that this was happen. Manager Derik is thief beware. Not a safe place no cameras around units so is easily to break in and steal or put in another unit. This location needs to be shut down and all staff should be pursuit for criminal acts. Please stay away from this place
Earlier this morning went to this Public Storage on 190th. If I could give 10/10 I would cause Rita was awesome! She was very informative about my options w/ the units but she didn’t pressure me into getting just anything; which is key. Helping me setup my online account, to going over every detail w/ me, to showing me how everything works she was great! I couldn’t have asked for a better experience. That’s not to say the other guys/girls there weren’t great, but she took care of me from beginning to end. Anytime I need anything I’ll be looking for Rita! Thank you again I really appreciate. PS: blue shirt & glasses lol
Thank you Rita for helping me , staff is super friendly ! I would recommend this location !
First if the month and Arlene and Nelson we're ready to help me. Got me a great price . Property is very clean and new, and happy with my space. Thank you
Great safe secure great staff kody”s great
Thank you Jocelyn for the help today great customer service helped me with all my storage needs
Wonderful looking place with a wonderful Staff!! I would highly recommend this facility for you Storage needs!
I have a second party who is trying to pay my storage today. I gave them my storage unit number, but was told they need my account number yet nobody is answering the phone. Please advise
Nieshia showed great customer service and property was nice and clean!!!
This location is newly built, still being painted when I came to rent storage. I really needed a space for a good price and fast. Nieshia and Arlene came to the rescue. They were both very friendly and helpful in offering me a space that both fit my needs and my pockets. Did I mention they were fast, because I was in and out in under 18 mins.
Thank you to Nieshia & Arlene for their kindness and service.
Great location to store, extremely secure with cameras and different access codes for each floor .
Arlene is awesome! She provided great customer service and she took her time to explain everything to me. She needs a raise!!!!
Wonderful Staff, very friendly place.
Jocelyn , andres,and Arlene were great. They helped me with all my questions and made my move in easy .property is super clean glad I chose public storage with these amazing managers
Great place to keep your storage , really friendly staff it's always a pleasure working with Nieshia , clean environment , and great customer service
Excellent customer service niesha Smith ,Arlene
Hi..what is the smallest and next units... approximately their cost...also what is the location address and phone number for the location on the corner of Avalon and alondra...is that Compton...Carson or Gardena... thanks..help
Fantastic service!
Very good service -Arlene
Quality service from employees. They know your name :-) Adie was great. Just wish prices were reasonable
Great customer service!
Ronny was very professional and gave great customer service!
Buen servicio de Nieshia and Arlene
Public Storage team member Francisco was very courteous and knowledgeable with our first time storage rental experience! The storage units and facility is very clean!
I don’t like their process of taking our license when we want to borrow a dolly because the workers be leaving on break or something and by the time we’re finished storing, there’s no one at the office to give us our license back so we have to wait and that’s not right. What if we’re in a rush and have somewhere to go? They need to switch off workers or something during breaks so there will always be someone in the office. Also, the workers should not close storage until they received all of their dollies back because they’re holding everyone’s licenses. There have been cases where all the workers just leave without reaching out to the people borrowing the dollies then all the doors be locked and people can’t get their licenses back until the next day. They need a better system. This one is not it! Don’t take people’s licenses or get better workers!
Went in today for some additional assistance and Nieshia was great in helping us with the best size for ALL of our storage needs. ******************************* Adie and Ada are AWESOME! Great customer service!
Nieshia and Arlene are vrey heplful and should be commended for their customer service and the property is well maintained.
Well first and for most i loved the old workers that use to be here they had extremely good customer service. ( Adie ) Now in 2019 your staff aren't to friendly very lazy and they act like the Don't want to work. The orher weekend i came with my fiance and he had to use the restroom they didnt want to open it for him and then as soon as i arrived they opened the restroom for me. Now today once again you worker Niesha is very rude and we dound a crack pipe on the ground that they acted like they didnt want to pick up. I have a picture of it and im sending it to the corporate office
Danielle, was amazing....Very curteus, attentive...Definately recommend them
When I arrived one of the male workers tried to tell me the price of the unit was not going to be the same as the price I had reserved it for, despite having the reservation. Nieshia quickly stepped in to help us and ensure us that they were able to do a price adjustment. She was proactive and overall very helpful! Units are clean.
Nieshia is always so happy to see me always greeting me with smiles and very helpful. She helps me when I forget my code...politely reminds me my bill is due. I enjoy coming into storage bc we always have a good laugh. Public Storage needs more Nieshia across the country bc of her good attitude and happy personality. Thank you for having fabulous employees like Nieshia! 🌻
This place is in a very convenient location and pleasantly clean. I feel safe leaving my belongings here and was greeted as soon as I entered. Jyan was at the front desk and described everything in detail. Not only was she thorough, she was pleasant to talk to and had answers to all my questions. Araceli was also present and joined with the walk through. I give this place a 5 stars!
The location was busy but the staff handle themselves with professionalism and got is all through the process. The place is clean accessible and open 7 days a week .
MARK - DANIELLE AND ARACELI ARE AWESOME - THE SERVICE THE SMILES IT MAKES YOUR DAY THAT MUCH BETTER
I am very disappointed in my experience here. When I got my storage, I was not told that in 6 months, the price would increase 20%, which is almost a $60 increase for my storage unit. I've rented many storages in the past, including a different Public Storage, and I've never experienced this. Some storages such as U-Haul actually decreased the rate after a certain period as an incentive to keep customers who pay on time. When I called the corporate office to express my concerns, the representative told me that the contract I signed says, "subject to change" and therefore they are able to make an "executive decision" to raise rates 20%. This forces many customers to downsize (where the price will again increase in 6 months) or pay the higher rate, as it is a huge hassle to rent a truck and movers to move to a new storage. I feel that this practice is very unethical. I would not recommend this storage - there are many nice storages in the Gardena/ Redondo Beach area without this policy. It may also be helpful to look at the reviews of this storage on Yelp.
Danielle has very good service and she is very helpful. Thank you for making it quick and easy
Nieshia and Arlene were incredible in the way they handled my frantic move in day, I came in 15 to closing yet they were still amazing and incredibly professional in the way they helped me get my unit and move in finished!!! Thanks again ladies(; will be back
Clean
Nieshia & Arlene was exceptionally helpful & especially friendly!!
I am a returning customer. I have always liked my Public Storage experience at this location. But I wanted to make a special effort to commend both Arlene and Danielle for how they made my return pleasant, easy and efficient. Great attitudes! Great service! I recommend this facility, and these employees, to anyone who is looking for a clean, secure, well managed storage facility.
Are the gates open past office hours? Looking for a location where I can access my unit after 6pm
Today I must say that Arlene and Nieshia was a great help I came and was in need of a storage they went above and beyond to make sure that my need was met these two girls had excellent customer service I would recommend storing at this location and ask for them. The moment I receive the call for my reservation I felt like I already knew Nieshia she made me feel welcome over the phone.
Evelyn snd niesha wonderful service. Evelyn was so amazing. The atmosphere was VERY friendly. I truly love the experience.
Highly recommend!! Arlene and Niesha are very friendly and professional. Arlene walked me through the process. She explained everything clearly. The cleanest storage place I’ve seen!
Muy buen servicio, explicaciones claras de todo, gracias Evelyn
Evelyn & Arleen were super helpful during my move :)
Evelyn is a great representative of your company. Keep up the great work!
Evelyn and Niesha was very professional in their interactions me today . Thanks public Storage
Evelyn, Niesha, and Richard were all very helpful with my new storage unit rental. They were very friendly and answered all my questions quickly
Thank you ariane and nieshia for helping make a smooth transaction
Evelyn G was the best. She made a difficult move for me very easy and smooth.
Naisha gave me a call to set up my appointment within minutes of me booking my reservation. Evelyn took me around and explained everything I needed to know. They both were very professional and knowledgeable. Thank you ladies for your help!
Big thanks to Arlene, Nieshia and Mark. They were super helpful in getting me the perfect unit for my move from Florida. After a 5 day truck drive, wasn't in the mood for running around. They got me in and out quickly and bent over backwards with all their help. Highly recommend!
Great Customer Service always.. I have to say Neisha was very help especially it was first time renting out a space..
I had a great experience...
I had to move quickly and wanted a place that was close to my new living location in Hermosa Beach. This location was perfect! It was easy to get to bc it’s off a main road and close to the 405, it was so clean and the ladies in the office Arlene & Nieshia were so sweet and a pleasure to meet when I was getting my unit set up! I would def rent here again. Thanks!
The customer service is Amazing! Nieshia was so courteous and professional. I was in and out in less then 20 minutes.
Niesha was amazing!! Wonderful experience !
Ok NIESHIA MUST HAVE FELT THAT I REALLY NEEDED TO GET IN MY UNIT LOL. WENT OUT HER WAY TO HELP ME WITH 1HR LEFT BEFORE CLOSING!! CAN U SAY 5 STARS? SHE IS THE ONE U WANT TO DEAL WITH LOVE HER SMILE AND LAUGH LOL.. LOL INSIDER I'M GOING TO WRITE A LETTER!
Worst customer service ever i hated this place!
Evelyn and Arlene were very helpful and accommodating. Quick and wonderful service from this location.
She was very helpful and attentive Evelyn G
Evelyn Public Storage
Great attitude and super helpful. A+++ Karen was also great help.
Evelyn G is amazing. Very quick and easy transaction. Thank you Evelyn
Evelyn G. was amazing! Great customer service and extremely helpful. She answered all my questions and provided me with all the necessities I needed for my move.
Evelyn G. Has grate customer service & was very helpful.
Evelyn G. & Mark were great to work with.
Evelyn and Arlene made moving my storage space such a breeze! They were so nice and friendly. The facility is super clean!
Danielle was very helpful in finding the right storage space for what I needed
Evelyn G. and Raymond provided stellar service to get us set up for our unit.
I RENT FROM THE PUBLIC STORAGE ON 190TH/NORMANDIE. ARLENE IS THE YOUNG LADY THAT HELPED ME OUT. SHE VERY KIND AN SHE CARES ABOUT HER CUSTOMERS. SHE GO ABOVE AN BEYOND THE CALL OF DUTY. I WOULD REFER EVERYONE THAT NEED A STORAGE TO RENT FROM THOS ONE. ARLENE THANK YOU AGAIN....YOU'RE THE BEST!☺
Evelynn. Very helpful.
Arlene was very friendly and helpful. The check-in process was smooth.
Evelyn G. was very helpful and has a great personality!
Arlene and Kody were excellent and I got a great move in deal! Bring a Lantern, the units are dark. No overhead lighting since they couldn't get to it to replace a bulb or electricity. I wish the office opened earlier but oh well. Still a great deal and a clean safe place!
Customer service was outstanding and I’m excited and feel confident that my belongings will b safe and secure
Quick and easy set up to get my storage unit. Very clean facility. Easy instructions on how to use my access code and where to use them at. Signing up was easy as 1,2,3. Climate controlled units as stated. Kody and Nieshia took care of me. Great customer service.
Nieshia was a tremendous help. She took care of everything that I needed quickly. I had a great experience.
I have to say that Ray and Niesha was awesome. Thank you being amazing. I will keep coming to this public storage because of them
This property is great very clean and easy to get around most of all the employees are very friendly and curious.
Great customer service. Very clean facility. Knowledgable of all units. Very pleasent experience.
I've been with Public Storage for 6 years and it's been a very pleasant experience. Adie is their star! She's amazing! She's very knowledgeable, helpful and always willing to help.
Adie and Michael were amazing. They provided the best customer service. Property is very clean and safe. Thanks for all of the help.
Adie thank you so much I am grateful for your service
Nice place
Adie and Andie are beyond helpful. Everytime I come in, they greet me with a smile. They provided exceptional customer service. They need a raise ;). Property is always clean.
Evelyn is the best! Professional, great demeanor, fun and friendly, we decided we are going to be best friends. Laughing so hard, such an awesome time here. Great price, super clean. She closed the deal! And we got an awesome space to store our stuff. Looking forward to seeing here when we come by! Thanks so much!
Evelyn Girón me gustó el trató k me dio mostrándonos el servicio de Public Storage. ¡Muchas gracias le doy un #10!
The great place help is very very helpful there
I went in to look at the storage unit I reserved. Niesha, helped me out GREATLY. I left here with a better unit and a Better Price..Niesha's customer service was AWESOME. She was pleasant, professional and patient with me. Very very helpful in helping me make my decision. . I thanked God for Niesha, help and the storage place was very clean. The entire facility was. I am happy to say that I left Public Storage smiling and doing my Happy dance...Niesha- thank you so very much. You have no idea how GREATLY you helped me out. Keep up the great work. 😀👌🎉
Andy was very helpful and referef us to nother location in which we were very grAteful and her service eas very helpful.
Evelyn G. And Addie were terrific!
Evelyn G. ,addie and Andy were great thanks for the help.
Andie evelyn adie the service is good
Evelyn G showed us the best customer service!!!
Had a wonderful experience with Evelyn showing me around and with a most pleasurable attitude. Thank you so much for your humor and making this a fun experience.
Evelyn was the most professional and friendly agent I've ever worked with and she was such a pleasure to talk with! The storage facility here is super clean and new and truly one of the best public storage facilities I've ever been to.
Evelyn me atendió de maravilla felicitaciones Evelyn
Evelyn and Andie are great they both provide excellent service they are friendly and knowledgeable. I would recommend this location for storage needs.
Adie provided excellent service. I had an outstanding experience. I appreciate the great customer service. I will definitely be back.
Andie was awesome, And so was Adie.
Great customer service by Andie. Made me feel welcomed, showed me the storage options I was interested in, and answered all my questions. Would do business here.
Had a great experience with Jacqueline and Addie. They were very helpful and I would recommend this location 100%. Great service by both gals.
Great customer service and Darell was great very bubbly and very helpful I even like the fact everything I needed I could buy right there he told me all the offers and I would very much recommended talking to him he know what he talking about thank you Darell my name is Clifton very satisfied thank you
Ms. Adie and staff do a Tremendous job and Always provide service with a Smile!
Veronica is amazing and super helpful. Thanks.
Andre was very helpful with helping me select a unit that fits my needs. I love this location it's always beat and clean and staff is friendly. Thanks a million Andie 😊
Adie provided excellent service. She was very patient, kind, and understanding of my needs. She made my move much less stressful and made this rental process very easy and convenient. Thank you Adie for the exceptional service. I highly recommend this place. The property is also very clean and easy to access.
This is place is well maintained and have great staff. I like the big spaces and not getting your own lock.
Want to thank Michael for great customer service. Helped out with everything I needed.
Adie and Andie are fantastic! The facilities are fantastic! I scored on a great deal!! I'm a super happy customer! If you're on the fence, DO IT!! This will def set the bar really high if I ever move and look for another storage place.... DO IT!!!
Andie & Michael are great. The customer service was excellent. Although my actual storage unit is at another location, I come to this location to pay my bill. I always have a good experience. Thank you.
Andie and Adie are the best! They always give me excellent service. For that I come to this location even though I dont live in this area.
Your employee is doing a beautiful. Adie has been of great help. I like her very much. Property is one of the best too.
Shay was very patient and helpful. Wish I could have her services everytime.
Adie and Andie were great. They helped me when I was in a bind. Seriously the best place around. Thank you girls for the best service.
Help defend transfer there belongings here it seemed like a nice clean well-run facility with easy access to the lockers
The staff is very nice. Property is always clean and well maintained. Thank you Adie and Andie for the awesome customer service.
Decent prices, very clean, friendly staff, reasonable hours, and centrally located
Andie and other staff members were very courteous and helpful. Very patience too😍😍😁
Adie provided great service. The property is clean and well maintained. Very affordable and safe! I can't express my gratitude enough for the entire staff. They are all phenomenal. Thanks, Adie.
GOOD FAST SERVICE FRIENDLY PEOPLE
Adie provided excellent customer service. The property is very clean. I appreciate you guys!
Adie, is awesone. She has helped us with all our storage needs. Great location and very clean.
Just rented a space here and customer service was one of the Best! I feel very confortable leaving my stuff here! Andie and Adie are amazing and have outstanding service! Facility is nice and very clean. I would definetly recomend this location.
Great friendly customer service. Thanks Shay.
Nice place, nice staff.. the only thing I didn't like was that I was specifically told I didn't need to pay my rent until the 7th, due to a late move in. I specifically said AT THE TIME OF MOVE IN I was only renting for one month. So I go to close my account and I am told I need to pay second month because "their policy changed" and they didn't bother to let any of the customers know about this change(no email or phone call). So I had to pay an extra month just to close out my storage. Spoke with the manager, he said he would call back but never can seem to get ahold of him since the first talk I had with him over the phone.
First of all when we signed up last spring, this free month thing doesn't exist - their administrative fees etc. negate any free anything. (2) You are told you MUST take insurance which is a come on until you tell them forget it and start walking out the door - only then do they give you the waiver to sign that you don't want insurance (3) they tell you they will send you monthly reminders via email for your monthly payments - they don't; their computer system is so old it can't relate to our email address; (4) lastly you sign a contract for one price and today we receive a post card changing the monthly amount! I CAN'T WAIT TO GET BACK DOWN THERE IN OCTOBER AND GET OUT OF THERE!! Please check out other storage facilities for you peace of mind.
I love this plase its awesome the adie brenda andie where so nice thank you so much
ADIE BRENDA AND ANDIE ARE SOME OF THE MOST HELPFULL AND SO FRIENDLY THANKYOU SO MUCH
Customer service Rep Antwone was extremely knowledgeable and very pleasant this past Saturday at this new location. My wife and I said that Public Storage needs more customer service reps like Antwone who really went beyond the call of duty to get us setup with our new storage locker in Gardena... Thanks Antwone
Adie is awesome. She always greets me with a smile. Location is perfect. It's always clean and well maintained. Thank you guys. I appreciate the great customer service.
Pretty satisfied I have stuff there for over a year.
Great service at this facility! Andie and Sandra helped me set up my online account!
Adie provided excellent customer service. She is always pleasent and happy when I come in. Property is clean and well maintained. I highlu recommend. Thanks guys.
Always clean and a very friendly staff.
Very friendly staff. Made it a fast and easy signing experience for my storage unit. Storage is very clean and the air conditioning was a great plus while moving in. Thank you Brenda and Andie!
The customer service is excellent. Adie and Sandra are amazing and very helpful.
Great customer service.
Sandra was excellent!!!. Her attitude and the way she presented herself was continually pleasant, attentive, and patient. She listened very carefully to muy situation and my needs. I ama realtor attempting to accommodate my client who is presently out of the area. My client is a existing customer of Pubic Storage. Sandra was also helped to make a call to my office as i forgot my phone there. In spite of nearing the closing time, she continued to exemplifying fantastic customer services. She even stayed longer to make sure I understood everything to process me. I would highly recommend Sandra and this location . Please be assured I checked several other companies and location. Best regards, Jane Kamiya
Fun fun fun! Great service by andie brenda and francine. Great facility nice and clean
Very friendly customer service
The ladies in the office are amazing. Sandra, Andie, Katherine provide good service. The facility is very clean. The property manager Adie is my favorite!
Good clean storage at a competitive price.
Don't get locked in side!! Gate roles down at Fk'n 9pm. Do Not stay after 9pm.. Yes- happened to me.🚒Thank you L.A.F.D 🙅
MY EXPERIENCE HAS BEEN WONDERFUL !! I LEFT PS ON LACENIGA BECAUSE OF THE HORRIBLE EXPERIENCE I HAVE HAD WITH THEM. BUT 190th, O LOVE THE PLACE.. NOT TO MENTION THE SWEET, AND HELPFUL LADIES THERE.THANKS SO MUCH. ANDIE, BRENDA, AND SANDRA..
Francine, Andie and Melissa were very helpful today with my storage needs. Thank you ladies!!!
Francine was very helpful and extremely professional for sure
Great people, helpful. You should store your junk here or your dead bodies - whatever works! ;)
Atención de Andie y Francine es excelente,
Called in and made a last minute request to see some available storage units and spoke with Andie. She was great and friendly over the phone. When I showed up to meet with Andie she was just fantastic totally super friendly and very helpful answered all my questions with ease and was just perfect in everyway possible I swear she is small but so adorable and so beyond sweet I swear I would totally put her in my pocket and take her home with me if i could but obviously that would be impossible but again if you need help she would be the go to person for great info, insight and help. Was totally worth checking out and yes i did sign up for a storage unit just for the simple fact of Andie being so lovable and great! Thanks Andie so much for everything you are perfect in everyway imaginable and a dream to be an employee for any company...Public Storage should feel privileged to have someone like you working for them. ;)
Andi. Love her customer. Service. Sweet. Nice. Helpful. Answered. Questions. With no problem. Well go back anytime
Sandra did an awesome job while Bertha was actually very helpful showing me the space explain to me the benefit, very very special people working for you folks highly recommend a hugh Raise. Saved me a lot of money.
ALL THE STAFF IS GREAT, BUT ANDIE IS THE BEST!!! LOVE THIS STORAGE!!! VERY HELPFUL AND CLEAN AND QUIET AND I FELT GREAT LEAVING MY BELONGINGS HERE.
Adie was incredibly helpful...shes awesome n extra nice.
Aidie and Luis were wonderful! Lost of knowledge and advice. They really know how to help. We came we so much stress because of the moving, yet we left with a piece of mind that every thing is going to be fine :)
Beautiful new facility. Friendly knowledgable staff. Manager Sandra was extremely helpful thought the entire process :) Competitive prices. Best Public Storage I visited. I will be using this location.
There is a excellent service Andy, Sandra,Brenda There is super clean
Just rented a storage space. Great customer service. Adie and Andie were both very friendly and helpful answering all of my questions and showing me spaces of different sizes. The storage spaces I saw and rented were all very clean.
Brenda & Adie, they gave me an excellent customer services. They are very professional yet friendly too.
Very good service and staff, Andie is so nice to offer assistance to us. She set us up in good condition. I'm very satisfy to her support us.
Andie is the best, she's amazing and super helpful!! All the ladies at the front desk are wonderful and the place is clean and climate controlled. Great experience
This company is absolutely wonderful. Been here many times and love the service. The girls at the front desk are awesome! Always there to help and offer any assistance I can. This facility is very clean and easy to navigate. What a great place I love it!
Adie, Sandra have always been such a great wonderful help every time that i am here. Its such a great place of work and always clean and feel welcomed. I never have to ask for help because they're always here offering assistance. I recommend everyone to come and use this Public Storage its the best.
Excellent service and friendly staff. So happy we found this place nearby. Sandra is the best. She set us up and so informative. Great place.
Adie provided excellent service today. Staff is great.
Matt did a great job getting us in the door and setting us up. Very nice guy.
Adie needs a raise because she has been very informative in my decision to choosing a space and I really appreciate it. She is also patiently gracious in answering my questions. I would definitely recommend my friends and relatives to this place if they were to chose a storage place.
They're really nice ppl. I was helped by a nice young lady named Andie. She gave me free gloves and the service was nice and prompt.
Excelente servicio e recibido de andie,sandra, brenda y adie Durante un año que e estado aqui. Muy amables y contestan todas mis preguntas. Y mantienen el lugar limpio. Excelente servicio recomendó este lugar.
Adie was great great service
Mat the manager was excellent, polite, educated and very professional, and the other two girls too. Those three guys were great.
Adie : I just want to say of that Adie has helped me since 2012. I have been with this public storage for many years. I just really wanna say that I appreciate her in all ways. She has helped me above and beyond. I just wanna to let management know that Adie is a special person that has exceeded expectations.
Adie I have experienced some wonderful assistance from Adie on numerous occasions. She is one of the finest, most informed people I have ever dealt with. She seems to know the business here at Public Storage inside and out. She must be an excellent asset to your company. I wanted to take a moment to write a sterling review for her because she is worth every bit of it.
Great customer service!!! Adie, Andie, and Brenda were very helpful with helping me choose a unit the fits my needs. Thank you very much ladies. Vivienne(daughter) and Joaquin(son) enjoyed meeting you girls as well.
Adie and Brenda were extremely accommodating during my move in. I forgot my lock and they were able to get me in my unit that day. Thank you for helping me out in a pinch! A very happy returning customer. Highly recommend this location.
Hi. My name is Tony and I brought my uncle Henry Gilbert who is well loved here. Adie has excellent service and makes people feel comfortable and at ease. She has a humorous nature and makes people laugh. She makes us wanna come here often. She is not just good but EXCELLENT. She makes you feel comfortable when you talk to her. If Public Storage wants to promote then it should be Adie because she deserves all that and more. She has a smile that makes the sun shine. Thank you for everything Adie.
Adie is amazing. She was extremely helpful.
Sandra and Andie are extremely efficient, polite and friendly. The rental process was very easy and fast. The facility is very clean. I would recommend this facility to anyone looking to store.
Loved the service. Adie is awesome. Always has a smile and is always there to help me. Thank you for making my move easy. I appreciate you.
Ms Adie was excellent extremely helpful and detailed oriented.
The service was great. Thanks Adie, Andie, Sandra and Brenda. Always so sweet and efficient. You guys are awsome.. I highly recommend.
This is a very clean and we'll maintained facility. Adie is especially helpful and went above and beyond my expectations. She should be commended and recognized for her outstanding service. Thanks Adie.
Brenda and Sandra were awesome very helpful and informative great experience! !!!!!
Adie, Andie & Brenda are the most dedicated workers I've come across with dealing with customer service. Yes the whole staff does its diligence. They are always polite & respectable. Their has never been a disappointing visit for myself or father. Always clean and comfortable. I recommend this Public Storage for anybody who's looking for a respectable, clean & comfortable environment.
Adie, Sandra, and Brenda were very friendly and informative. Hard working and attended to the needs of others quickly and efficiently. As a vendor working on site I could see the great experience they give to those who come in
Adie is awesome and I've been here 3 years with awesome service
Excellent service, friendly help, I even high fived them! Thanks, Adie!
Adie provided excellent customer sevice. She was patient, kind, and empathetic to my situation. You are the best. Thank you so much.
Victor was awesome to me and everything I needed! I loved my experience.
Totally satisfied with the service provided by Sandra and Oshanna
Very well maintained and pleasant and helpful staff. Reasonably priced
great customer service...friendly and curtious staff.
Julia and Adie are awesome! They were super helpful
Adie was excellent very helpful and very enlighting regarding space ares
So Adie is the best,, her customer service is off the chain..!" Yu guys should promote her,, give her a manager position or sum bekause she really knows what she is doin here.
Miss Julia took care of me with the Eagle Eye of Victor in the background. And I'm a happy happy camper!
I had amazing service, Victor explained everything i needed to know in simple terms. The location was clean which was a plus. The best customer service what else can i ask for. Thanks
Will be back next time I need storage. thank you!!
Àdie provides great customer service. I have been here for many years and she has always been so sweet. The property is always spotless. I thank you Adie for all of your attentiveness with me and my daughters.
Clean Friendly environment and Awesome service! I wasn't sure what size I should get for the storage. Adie helped me out to get the perfect size unit. I've been using this facility ever since. Adie and the staff will always greet you with a big smile, Even when you rush in the office 2min. before closing~!
Sandra & Adie were wonderful with helping me getting a storage unit setup. Very professional and great pricing. A+ would recommend to a friend!
Adies is very nice in customer service
Adie , sweet as pie !! Very good service !!
Sandra and Adie were wonderful to work with at Public Storage moving one of our company storage facilities. Made the process very easy.
Great customer service, thanks to Sandra. She is a very detail oriented customer specialist and super helpful.
Adie & Sandra provided great assistance & were very friendly & it was a pleasure working here..:)
Adie,helped me & she was So Awesome, nice,restful & professional GOD BLESS
The customer service was awesome, very helpful and informative. Veronica and Adie were courteous and kind. Wold recommend this facility to family and friends.
My experience was excellent thanks too the entire staff: Sandra, Victor, Adie, Veronica. They are all very helpful, excellent customer service. I would definitely highly recommend friends and family to this location. I thank your staff for all their help.
Big help sorting my payment issues out!!!
These guys are amazing. I don't know what I would've done without them. I'm a contractor and they've made everything so easy. Thanks Sandra, you were awesome!!!!
Adie provided the best customer service that I've ever received. Clean and efficient. I've rented here multiple times. 5star service.
adie, victor and sandra they are all awesome!!! u need to give them raise. bldg cool and clean☺ good job!
Very happy with service. From the day I checked until the time I checked out. Adie is always pleasant, always professional. Thanks.
Super clean, Professional Staff, Safe / Secu re Thank you Adie:-)
Adie & Asia gave A plus service, very nice, thanks a ton!!!!
I drive all the way from Los Angeles to Gardena public storage because I love the customer service that Adie and Asia provide. They are awesome!!!!!!!!
Asia et al. provided excellent service! This was a lot easier than I thought it would be. Good units, good access, and an always friendly staff. I hope any future storage rentals will meet these now high expectations!
Asia was very great at job
As my first time getting a storage locker, the experience was very calm and peaceful. Adie was helpful in explaining all that goes on and showing the locker.
Adie provided excellent customer service. She listened to my needs and found me the perfect space. I'm so glad I came here. Great experience in such a stressful situation. Thank you so so much.
Adie is always there to help me she's gives me and my family excellent service evertime we come in
Victor, was very professional. Made me fill confrontable
victor, Adiel i highily recommend this clean awsome facilitate .fabulous cutomer service to any family or friend i felt rt at hm with these 2:)
Victor and Andrea were very professional and I experienced no problems while here and I will use them again if I have to.
The facility is clean and the people working here are very friendly and informative. Adie, Asia, and Andrea did an awesome job helping me out with renting my space.
storage here is amazing, great staff, friendly. thanks Victor, Adie and Asia.
Adie and Andrea provided great customer service, very friendly & extremely knowledgeable. The facility was clean and easy to access. Thank you ladies.
Adie and Amber provided great customer service. They are the best.
OMG I was so nervous about getting a storage unit, but Adie and Victor were both helpful and very informative, making my experience pleasurable. The place is very nice and clean. Staff is amazingly nice. Thanks for everything 👍
Andrea and Mike were the example of quality customer service. Thank you for exemplifying the Twelve Best Practices of Customer Service. "The twelve best practices are found in companies that exemplify excellent customer service. These practices are not just something the company does, the practices are the company. Every employee in the company must understand and carry out these practices on a daily basis. Hiring people with the right attitudes and keeping them constantly trained, rewarded and recognized for demonstrating the best of these twelve practices is the way that companies achieve success. It is essential that the top person in the organization, CEO or owner also demonstrate these practices; not just among external customers, but among those internal customers, especially employees. Remembering that happy employees make happy customers is a critical bit of advice for every chief executive." Richard C. Whiteley, The Forum Corporation, 1991
Adie did a great job with attending to my needs, plus the service was fast, informative and easy! I am glad to have done service with this location!
Victor
Victor at Public Storage was amazing, super helpful and helped us identify the best unit for our needs. He was so awesome everyone should go to this PS.
Adie provided great service and very friendly
Very helpful and friendly staff, the employee who helped me( karen) helped and heard out my needs and shiuld me exactly what I needed.
Muy amables y atentas con los clientes. Muy limpia la propiedad. Gracias Karen y Adie. Se les agradece.
Raul is the best great customer service
Raul gave good service explained everything through nice and easy
Had a great customer service by Victor. He was so great and helpful. Providing us with our needs on a great storage unit.
Adie provided excellent service. Property is well maintained. Thank you for excellent service.
Excelente servicio!! mil Gracias!! Víctor y Adi nos atendieron con excelente actitud!! los recomendamos 100%!
Raul did a great job first class customer Service
Karen was awesome in helping me with my needs and finding the correct size unit.
Raul is awesome! This place is so clean and easy to use. Great office staff.
Adie provided excellent customer service. She always has a smile on her face. Eternally grateful for this team. Thanks for looking out for me. I owe you guys pizza. Thanks Vic as well. You're awesome man.
Raul was outstanding and cystiner service was beyond great
Karen has been excellent help, the whole team has provided great customer service
Raul was a great help if i could i would give 10 stars!!!!
Raul Victor and Karen were great always a happy and clean environment
Excellent service by Raul and Adie, cleanest storage unit place ive ever seen. Book online for the best deal!
Raul was great thanks for everything also Karen and adie. They are amazing as opposed to uhaul. Very attentive and super friendly! The place is always well maintained and that is a plus! KEEP UP THE GREAT JOB GUYS!
Service is great. The staff goes above and beyond. Facility is well maintained. Thanks Adie & staff.
John was excellent in his customer service, he responded to anxious customers and served in me in the process. He was also very helpful in giving me the correct info on the units at hand so I could make the right choice of unit. Hi 5 John!
Raul went above and beyond by getting me into my unit where the door was stuck top notch service
Raul was very helpful
I broke my key in the lock, Called Raul and he saved the day!! He went out of way to help. Thank you. Unit 3600.
Raul was amazing and extremely helpful. Raul. was able to answer all the questions and gave quick and efficient services. The facility was clean and I feel my belongings will be safe. I will definitely recommend this location to my friends and family because of the excellent service I received.
Good service. Victor and Karen
OMG..We have been to a couple of storages and it was not as AWESOME as this one.. This is the place to be if u already in distress and need a friendly smile and good attitudes also very clean...
Victor did a fantastic job
Victor
Service was great..Victor was very helpful.
The staff here is very helpful especially Victor. Victor helped me choose the right size storage unit for my things. Thank you Public Storage Torrance.
Victor was great he need a raise
Raul is excellent! Very helpful! Ask for Raul!
raul help me today and was very helpful.
Raul answered all my questions he was very helpful
Raul ....great customer service
Raul has great customer service and a great salesman... have used this location before.. my fav
Raul provided EXCELLENT customer service.
Raul. This one is for you and Valerie. Facility is outstanding, enclosed loading/unloading area with easy access to the elevators. Units themselves are in a controlled environment and well lit and well ventilated. Units are accessible from 6am to 9pm. My other unit with a competitor costs me more, 7-7 access and isn't as nice. The staff that I dealt with (Raul and Valerie) were very professional and very friendly. Pros: -lovely staff and not just to look at -enclosed loading/unloading area. -great units -competitive price Cons: -proprietary locks required -you don't get to set your own access code to the elevators and the process is a bit awkward. -They won't let me move into my unit.... I even said please.
Victor was great. Thanks for your assistance!
Raul was great help and excellent customer service
Great customer service provided by Raul and very fast service
Adie & Victor were very helpful in assisting me with my downsizing in units. They provided me with great information and excellent customer service. I totally recommend public storage #29208 to whoever needs it.
OFF THE CHARTS CUSTOMER SERVICE!!! By far, the best storage experience ever! The staff went above and beyond to accommodate me. From locking myself out (twice), to their friendly and supportive attitudes- this location rocks! if I need another space, this is the place for me! Thank you Adie & Raul for an awesome experience!
Adie was excellent. She provided great customer service. She's the best!
Raul and Valerie had great customer service and deserve a raise. I had a wonderful experience. I would definitely recommend public storage to my friends and family.
Zairo has great customer service and explained everything I needed to know.
Great service..Victor get employee
zairo customer service was great deserve raise
Great customer service! Adie is great to work with. I highly recommend this location above any other storage in the area. It is always easy to access, very clean, and secure. What else could you ask for? 5 stars!
To Adie, Victor, Valerie and Bristy... Thank you for all your help during 2013-2014. You all are just great. You are very professional and helpful. I really like the cleanliness of the facility. I do believe that all of you are executive material if that's an area you would like to pursue. Take care and best wishes. Sincerely, L. Crume Space 3044
These ladies provided me with great customer service. The facility is spotless and convenient to access. Cali you're the best!
Victor was alot of help great guy he should get a rise
Yenny bristy & addie are great team excellent service.
Great customer service and a great location to store your valuables. It's right off the 405 freeway which gives easy access. The place being air conditioned is a plus with the ability to load and unload in an indoor-docking bay. Which means, you don't have to worry about the rain or what not. The workers are so helpful and pleasant. They always say hi when you come in. I would definitely recommend this place to anyone.
Best storage place in the south bay! Victor helped me hey the right unit at the right place. He couldn't have been more helpful. Love these guys here!
Best customer service ever. Adie was extremely friendly and helpful. She answered all the questions I asked. Place is friendly, clean and cheap.
Awesome customer service! Place is well maintained and staff extremely helpful. Would definitely recommend.
Addie was very helpful and informmative and gave me excellent service.
Thank you for the great service victor
I received excellent customer service from Adie.
Adie was very helpful. The service was excellent.
Adie and Valerie are awesome! Nothing but helpful, friendly and professional.
Had a great experience with this place. Adie was able to provide us with great service and made our transition easy.
Scumbags
brity & adie they provided me with excellent customer service. They were polite and knowledgeable. I will recommend Gardena Public Storage.
Nice and clean facility. The staff provides great service. Adie is the best.
I had a very nice time with the people at this public storage they were very helpful and nice , her name was Adie
Great customer service by Victor
Victor called me immediately after making my online reservation. He and the other staff member promptly greeted me upon entry and made the process easy. Love the climate control and cleanliness.
Es muy buen servicio tambien muy hamables
Thanks to Bristy and office staff it was a very nice experience renting from Public Stirage! Thanks Matt
Bristy and Victor were amazing!! Best place to store your stuff and best customer service hands down :D
Adie and Val were very helpful.
Quiero hacer un buen comentario por la costumer services Adie la mejor %1000 muy buena atencion y se puede entender perfecto todo gracias Public storage por esta atenciones para los clientes
I just rented a safe and clean unit for a fantastic price! Adie, the property manager, was so helpful, kind and courteous. Adie went the extra mile to make sure I found the right unit to fit my storage needs. Adie was fantastic!
Adie was a great help. She was very nice and helpful. Great customer service! The place is clean and well lit. Also easy access to your storage!
Bristy
Bristy Was excellent when dealing with me. She was very patient and provided outstanding customer service.
Adie provided great customer service Made it very easy for me Very clean facility
Victor was awesome!
From the day I became a customer in July of 2012 Adie has been helpful, friendly and knowledgeable. She always has a pleasant smile on her face and always gives me words of encouragement. I am grateful for such a sweet and kind manager. Her staff always looks happy, the facility is always clean, and customers always seems to be satisfied. I would recommend this particular location to anyone I know. Keep up the awesome work Adie and the staff of public storage in Gardena, CA.
These women are awesome! Adie has been a great help during a dificult time.
Excellent customer service. Ladies are very Nice and so friendly. Adie has provided great service for the past two years. I will keep my business here thanks to this crew.
Great storage! Clean, easy on and off the 405 fwy, friendly staff. I would definitely use this location again next time I need storage!
Jennifer was extremely helpful and made moving in tobthe unit very easy.
Adie, Bristy, Karen and Jennifer are the best!!!
Adie. Me. Probeo. Muy. Buen sericio.
Awesome Service Adie and Victor Rock★★★★★
I received excellent customer service today. It was a pleasant experience working with this public storage.
The public storage representative Victor was very helpful and friendly. He gave me a tour of the facility and helped me with everything I needed to know about my entrance code, the hours of operation, the ins and outs of the facility and basically everything I needed to know. Victor was very thorough with everything. As far as the facility is concerned, it is modern, clean, and very accessible. The hours of operation are good as well. Thanks for everything.
This facility has all the amenities I was looking for to store my valuables. Very clean,well maintained, climate controlled and secured. Adie and Bristy are a class act with the customer service! Great job public storage!! Harrison
Adie, Bristy, & Maria were amazing. Great Service. Spotless facility. The customer service is what keeps my business here!
I would like to thank Bristy for all her help in assisting me with my options at public Storage. I was greeted with a smile and a friendly, "hello." This PS is clean and has reasonable rental fees. Thank you
miesha very nice, and thoughtful, I felt at home...
Adie is awesome. She was so pleasant and wonderful. She helped us get the best unit for our budget and needs. Love public storage! Wahoo $1 for the first months rent!
Adie was the best, very well trained and a joy to talk to. I might try and recruit her away
Clean facility, services are great, Good workers, Maria, Bristy and Jennifer - you are awesome
The service at this location is amazing. Aide is extremely nice.
Adie, maria, and bristy were a wonderful help. They have such good customer service and are always so nice. Always have a smile and are friendly. Have patience with my reckless son. Thank you ladies!
Last year, when I was in need of a storage space, I had actually already reserved a space elsewhere when I happened to drive by the Public Storage on 190th St. On a whim, I stopped by "just to see" what they had to offer. Adie was the one who greeted me & enthusiastically shared information about their facility. It just so happened that there was a space available in a terrific location, too. I signed up immediately & cancelled my other reservation. I have been completely happy w/this decision. The staff is the BEST. Always friendly & helpful! The place sparkles w/their care. Victor (also always smiling & friendly!) was polishing the elevator when I was there last week! They all work very hard to keep the place spic & span! The place is well-lit, temperature-controlled, & completely clean. There are carts available (free rental) to ferry boxes & heavy items to your storage space. There is also a nice restroom facility, & the office has packing materials for purchase. It is the best place to store your things! But the icing on the cake is the terrific staff who are always kind, caring, & helpful. Heartwarming! (P.S. I stopped by there last week, & Adie knew me by name & my space number instantly, even though I had not seen her in a few months. Talk about great customer service!! She is amazing!)
Adie was the best rep that I have ever met. Great service. I was very please
Adie provided perfect customer service that was very pleasant to work with
I've been a customer for two years now and always enjoy the customer service from the staff. I'm sure it has something to do with Adie's leadership. Continue the excellent job and I'll continue to be a customer.
Adie provided out standing service. Great place!
Excellent review Victor
Excellent Storage Facility & Excellent Customer Service!!!!! BRANDON WAS AWESOME!!! :D
Good service! Maria was very friendly!
I really like the way I was helped when I needed to rent a storage unit, Maria, Adie, Bristol and Victor were very helpfull. I recommend this place, the price is right and the place is clean.
Excellent in every way. This nearly new facility is 10 miles from my home but well worth the extra distance. The facility has passcode security for the elevators and storage units are accessible 15 hours a day 7 days a week. Climate controlled and very clean. The staff have been extremely helpful through the move in process and when I needed to change from a medium to a large storage unit and also to arrange for cart access outside of business hours many times. There is a large lighted area inside building to load and unload which has never been full when I visited. There is a large parking lot at the front of the building so space is never a problem. A large selection of boxes and other supplies are available for purchase. I cannot think of anything to improve. Thanks.
Adie, Bristy, & Maria provided excellent customer service. The facility is clean, well maintained, and secure. I shopped around and the customer service is what sold me. These ladies were knowledgeable and made me feel like my needs were what mattered. By far the best storage experience I've had (and I have rented a lot of storage units.)
Adie, María, y bristy quiero agradecerles x su atención y amabilidad que recibí de ustedes gracias yquiero decearles lo mejor de la vida y que les balla mejor de lo mejor en la vida son muy lindas gracias adie
I liked the staff they were very friendly, they answered all of my questions and even showed me to my storage...
Bristy & Adie were very helpful the facilities are safe & clean and they both have great attitudes.
I am a fan of this public storage here in Gardena, as the best and most efficient storage service my company has utilized from prior companies. I might add, Adie has been the face of good customer service to my experience here. I welcome and can always count on her knowledgeable and helpful and courteous, highly pleasant smile to brighten my interactions at public storage Gardena. Respectfully, Randall
Their location is ideal for our purpose. The Facility is nice and clean. All the staff members there are helpful and courteous. The parking in the building helps when weather does not cooperate.
Great facility, good price and friendly staff! Ask for Adie, she's the best!
the storage place is close the price was right the building very clean and secure and the staff was great. my dealings were with a very bright and friendly employee named Adie. Her help and kindness was very much appreciated. in a world where you only see the top of peoples heads while they text it was nice to see a smile and eyes. thank you ..Ray King
Very professional and clean. Ask for Adie she will take good care of you.
Victor was great :) the manager and all the employees who work at this location are friendly.
I had actually lost faith in the spirit of customer service. But, when I came to the Gardena Public Storage (190th Street,) that faith was restored. Adie, Maria, Bristy, and Victor are outstanding. I worked in a storage place in Seattle, WA and thought I gave great customer sevice, but these folks at the Gardena Public Storage (190th Street, outshined me by far. I give the facility a AAA rating. I give the staff a AAA+ rating. They are off the charts. ;-)
Excellent customer service and facility. I have been to a couple of storage facilities and by far this one has been the cleanest and most organized of all. I was impressed on how welcoming the employees were as soon as I open the door, they greet you with a smile and cordiality which is always nice to see. I can say that this facility has great customer service, Bristy the employee that helped me was super nice with her answers . I had a lot of questions and she sure answered every single one thoroughly and with a smile. I would truly recommend this facility for it's clean and has great customer service.
i had an outstanding experience with this storage facility that began in April 2012 when I walked in and was greeted by Adie and staff. they were very helpful in assisting me choose the proper moving supplies and storage space. This facility is very clean and well maintained. I highly recommend this location.
Adie gave me great customer service. She and her colleague at the front desk were knowledgeable and efficient. They made what could have been a drab, painful experience and made it fun. Thank you!
I been renting this facility for over a year and I am pleased with the excellent service I have received. Adie and counterparts have provided a professional and outstanding assistance in all my needs. From making the initial contract an easy and fast process, offering and explaining the offers and services Public Storage have; maintaining communication and following through on my needs and requirements. I can’t thank enough for all the help I have received. The cleanliness of the establishment and friendly approach of their personal (especially Adie’s), make of Public Storage a unique storage experience.
This location is freeway close and easily accessible. I especially like the indoor unloading. The site is clean and well maintained. Moreover the office staff was friendly and efficient. All things considered, it was an excellent experience and I would recommend this location to others.
This has to be the cleanest PS in my area, also the cheapest! The staff is always very friendly and helpful. Especially, Adie ;-) She goes out of her way to make sure every visit is special. I feel my belongings are save and secure. I always enjoy seeing my "Friends" behind the counter. Thank you for all your GREAT work and efforts. -RICO
Wonderful Customer service The girls here (Adie & Maria) are really helpful & nice. Best customer service from any public storage in this area.
When visiting our storage space, I feel like I'm with family….Adie and Maria who I've met since I first came and they have been one of the reasons I love it there. They are always helpful, kind and always smiling…. I love the cleaness it is there, easy access…..AWESOME! I give them a 5 plus stars!!!!!!!
ACERCA DE ESTA ENCUESTA ME GUSTARIA QUE ESTUVIERA MAS DISPONIBLE EN ESPANOL DEBIDO A LA GRAN CANTIDAD DE GENTE QUE HABLA EN ESPANOL PERO CARECE DE ESTOS MEDIOS POR LO QUE AGRADEZCO QUE LAS PERSONAS EN EL MOSTRADOR SEAN BILINGUES Y TRATEN AL CLIENTE TAN BIEN COMO ME HAN TRATADO EN ESTA LOCALIDAD, ME SIENTO MUY BIEN DE HABER ENCONTRADO ESTE LUGAR CON TAN BUEN MANTENIMIENTO, LIMPIO,ORDENADO,Y EL SERVICIO DE PRIMERA ADEMAS DE LA ACCECIBILIDAD PARA ENTRAR Y SALIR DEL ESTABLECIMIENTO POR ESO REGRESO A ESTA LOCACION, Y LO RECOMIENDO AMIS CONOCIDOS MEQUEDA UN POCO LEJOS DE MI DOMICILIO PERO NO IMPORTA MANEJAR UN POCO MAS SI RECIBO ESTE SERVICIO DE PRIMERA GRACIAS !I
GREAT customer service, always greeted with a smile, as the staff is very helpful! The facility is very clean, and well-maintained. I actually have a public storage two blocks from my house, but because this location has climate control, conveniently supplied carts for item transportation, and most importantly as I mentioned before, EXCELLENT customer service, I do not mind driving the extra mile. I would highly recommend this location to anyone and everyone looking for a place that is safe and secure for their belongings.
We have another unit at a different location. After speaking with the manager on duty,we discovered that this location had much less rates!! I sent my daughter in and rented a 5x5 to store her things. She said the staff was very nice and the location was super clean.
Excellent customer service. The staff their is very professional and extremely helpful, especially Adie. I also found the facility very clean with easy access.
Very great overall experience at this facility. Everything was clean, and the staff were wonderful! Adie, Maria, and Bristy took care of me, and answered all my questions, and addressed my concerns. I would recommend the facility to anyone needing storage solutions. Was glad to find a place to put all my furniture from prior to my move. Maria showed me the space, and I left with all the info I needed. Thank you!!!
Adie and Maria were very professional and they even made me laugh
The customer service at this Public Storage location was extraordinary. Upon my visit, an associate by the name of Adie provided services for us and she was excellent! She made sure that we were pleased with our storage rental and provided assistance to reassure that it met our storage needs! She truly cared about customer satisfaction! She was friendly, professional, and made us feel so comfortable! She made the environment so warm and welcoming for us and other customers. We came in so stressed from all of the moving we were doing lately and she was so helpful! Wow, this type of customer service is a breath of fresh air! I would recommend this location to anyone looking for a welcoming, stress free, and accessible storage facility. Also the covered parking lot for customer loading is splendid. I am a customer that is well pleased:)
Excellent customer service and facility. I have been to a couple of storage facilities and by far this one has been the cleanest and most organized of all. I was impressed on how welcoming the employees were as soon as I open the door, they greet you with a smile which is always nice to see. I can say that this facility has great customer service, Maria the employee that helped me was explicit with her answers and let me tell you I had a lot of questions and she sure answered every single one thoroughly and with a smile. I would truly recommend this facility for it's clean and has great customer service.
They are always friendly & helpful! We moved to the area about 2 years ago & chose this location because it was indoors, not too far from home, has convenient hours, and it is clean. It took us a while to decide where to store our household goods since we moved into a smaller house from out-of-state. We are very happy that we chose this location! All of the storage facilities closer to our house were not climate controlled, cost more & usually drive-up type. (We had a drive up storage in Spokane & although it can be easier, it was humid & musky even though it was a brand new facility. Plus we had so many bugs at that one!) I will definitely chose indoor facilities from now on, just like this one!!! Adie has been there to help us out since we started. They contacted us at the first sign of something possibly leaking by our unit, luckily nothing was damaged or leaking inside, but it is good to know they actually take a look at things! It is easy to drive up close to get things in & out. They offer carts free of charge to use which is very helpful, I use them almost every time I go there. Every associate has always been helpful & courteous. It is located right off of the 405, close to shopping & not far from my husband's job. It is never too crowded to find close parking. I would recommend this location!
I have been to a few Public Storage facilities in the LA Metro area, and I can tell you that it was worth it to make the drive from Hollywood all the way to Gardena to rent from this location. The facility is in terrific condition. It's clean, bright, spacious, and well maintained. And, it offers better pricing than almost all other locations which didn't seem quite as nice. Plus, Adie, the manager, and her staff are all super friendly and willing to work with you if you have any important needs/concerns. They are very easy to work with. I would recommend this location to anyone needing a storage space.
The customer service was wonderful.. Loved the service and the facility.. The person that attended me was Adie.. Thank You..
When I arrived at the Public Storage I was greeted with a friendly smile. I also was given a friendly tour of the Public Storage. Bristy was wonderful she took the time to explain everything about Public Storage. Bristy help me pick out the best storage for me. I would recommend Public Storage to my family and friends
I have been using storage facilities for about 8 years now and I when I opted recently to use the 1459 W 190th St, Gardena, CA as my new storage location, I didn't know that it was going to exceed my expectations I usually have when dealing with facility management. As soon as I got there, Adie and Victor, greeted me with a smile and had a positive ability to go the extra mile to make sure a)they wanted my business and b)they wanted to keep my business. I initially wanted a smaller unit but after Adie heard my needs she instantly recommended another better option for her available inventory that would best suit my needs. I think I've been there about 5-6 months and I have never had a hassle getting in and out of the facility and the fact that they maintain it clean and spotless and have I think 8-10 X-Large carts available for you to use, they should have the option to give 10 stars instead of 5.
This is an excellent storage facility! Everything is clean, well lit and easy to get in and out of. Adie, Bristy and Maria were very helpful and made a tough move much easier. I would definitely recommend using this facility if you are in need of a storage space. There's plenty of sizes to choose from and Adie was invaluable in helping me choose the right size for my needs.
This facility was amazing there was outstanding service from the employees, as well the help provided by the staff was more than helpful they really strived for excellence in their customer service. I am definitely recommending this location to more friends.
Great storage rooms! Don't access my storage too often, forgot how to open the locked sliding door. Brandon from the office helped me and showed me how easy it is open the sliding door and yes, the lock does come out so you can slide the lock to an unlock position. Everyone in the office very helpful and nice. Great customer service!
Great staff! Bristy and Victor were very helpful and pleasant! Glad that I decided to bring my business to this location. Everything is clean, organized, and best of all great rates.