Public Storage Self-Storage Units at 2099 Placentia Ave, Costa Mesa, CA
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Fri 6:00 AM - 5:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Fri 6:00 AM - 5:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 96/moSmall 5'x5'
$ 96/mo $119Best Price Label
4'x5'Online only price$ 127/moSmall 4'x5'
$ 127/mo $159Best Price Label
- Outside unit
- Drive-up access
5'x8'Online only price$ 129/moSmall 5'x8'
$ 129/mo $161Best Price Label
6'x12'Online only price$ 181/moMedium 6'x12'
$ 181/mo $226Best Price Label
8'x12'Online only price$ 193/moMedium 8'x12'
$ 193/mo $241Best Price Label
8'x12'Online only price$ 226/moMedium 8'x12'
$ 226/mo $283Best Price LabelHurry!
- Inside unit
- 1st Floor
10'x20'Online only price$ 235/moParking 10'x20'
$ 235/mo $294Best Price Label
- Uncovered parking
9'x16'Online only price$ 333/moLarge 9'x16'
$ 333/mo $416Best Price Label1 unit left!
- Outside unit
- Drive-up access
9'x20'Online only price$ 369/moLarge 9'x20'
$ 369/mo $462Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Costa Mesa
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Westside Costa Mesa Storage Units Near Highway 55
Storage units in Westside Costa Mesa are located near Highway 55 with indoor storage and outdoor storage options in a variety of convenient sizes.
Small Costa Mesa Storage Units
Flanked on all sides by the area's beautiful parks, including Canyon Park, Fairview Park and Talbert Regional Park, this facility's 5x5 storage units are a great place to store recreation gear for a day of fun in the sun.
With the beach just down the road, you'll love storing surfboards, wetsuits, boogie boards, and beach umbrellas in a 5x10 storage unit and keep that extra sand out of your house. 5x10 storage units are also great for bike storage when you're done cruising along the boardwalk.
Medium Costa Mesa Storage Units
Apartment dwellers, students at Orange Coast College, and anyone who needs to downsize will love our 10x10 storage units to keep seasonal items, appliances, and any extra furniture that just won't fit.
Large Costa Mesa Storage Units
For large projects, our 10x20 storage units are perfect for renovations, moves, or remodels, with five rooms of storage space for you to take advantage of.
You'll love storing with us here in Westside Costa Mesa, where you can stash your stuff and enjoy strolling Downtown, or biking along the Santa Ana River.
For the ultimate in stress-free self storage, use our eRental program to book a contactless move-in to an indoor storage unit or outdoor storage unit of your choice today!
If you haven't found your ideal self storage solution yet, we also have plenty of storage units available nearby at Placentia Ave or Pomona Ave as well.
At this Costa Mesa Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 301)
Natalie was a joy to deal with. You can tell that she knows what she's talking about and the facility was well maintained
Susana she’s doing a wonderful job very good customers service she always smiles and says good morning , she works hard keeping the property clean thank you Susana
Natalie gave terrific service and helped with doing our rental. Very professional
Susana was super helpful. Great experience!
Thank you Natalie for all your help
Great facility, love the app
I am glad you guys are around to store our stuff at reasonable prices.
Natalie was excellent and very helpful. I recommend storing here
First off property manager does Not live on site. I called this morning rented a 10x10 unit and so.eone from facility was going to meet me at site. After waiting 1and a half hours and no one showed up to help me i called i was transfered 3 times i spoke to representitive who informed me the uunt thzt was reserved for me was not a 10x10 but a 8x12 inside 10x 10 was drive right up to . 3 hours later im still waiting for someone to call me back. Think twice before renting a unit here. twice
Too many times in life we complain about customer service but rarely comment when service is great.I went into to Public Storage to upgrade my unit.I was greeted by a wonderful employee or manager named Suzannah.If she isn’t a manager she should be I guess a transfer of units usually takes a couple days she did it in an hour including going to another Public Storage for proper paperwork.With the customer service I received you have a customer for life.Thanks again Suzannah
Ambrosio was very helpful. From the moment I showed up I was greeted and asked how my unit was working out. I wasn’t satisfied with my unit so they got me into one that is much better! Thank you for your help!
The front desk to this location is automated, which I am a fan of. The location is clean and the units are easy to access. They have a really cool freight elevator to get to my unit which is really convenient.
I wanted compliment Abrosio on his Customer Service Abilities. Paul Garcia
Raise ratos 33 1/3% so I'm moving out.
Horrible service. Was harassed by two people claiming to work for public storage....said I was violating the agreement by having the door rolled half way down (for privacy while tending to my personal and business items) the woman was quite rude and so was the guy...they would not identify themselves after being asked (so I can file a formal complaint) after I asked for clarification and to explain what I was doing....she falsely accused some more and then threatened to call the cops. (All because I was in my unit with door rolled half way down.... for privacy) She thought it was my "office". Unreal at how unprofessional they were...I feel scared and harassed and can't believe they threatened me with police because I wanted credentials and for them to identify....they had no uniforms or badges and for all I know are criminals casing the storage unit (probably not but you know what I mean) I pay tremendous money and keeps space clean and neat. I cannot reach the property manager even after numerous phone calls and messages....I cannot reach corporate...there is no one to call...so it seems they run a unsupervised reckless crew that is allowed to say and accuse whatever they want...without facts or listening to the customer. I will be cancelling immediately and requesting refund.....ALSO...the hours of entry are HORRENDOUS. GO ELSEWHERE
I was able to reserve and access my unit all through the website. My gate code did not work and im still trying to figure that out but its a solid storage unit. Not the newest but its holding my stuff and im happy.
This place doesn't have a person working there so you deal with a kiosk. But they do have direct communication with their customer support for any questions and help.
You get what you pay for. Easy access. Nothing much more to say when it comes to a public storage. Put your stuff in a unit and move on with it.
Great storage option. Ada was extremely helpful throughout the entire process and a pleasure to deal with. The property is always clean, never overly packed where you have to work around other people, mobile gate access from your phone is a huge plus, never had to leave my car while entering and leaving. Thank you very much Ada, we'll definitely be back next time we need storage.
Easy access and easy to get a unit all computerized
This 1 star is strictly for location 2099 Placentia Ave in Costa Mesa. Do NOT rent from this terrible location unless you're getting a drive up unit. You will absolutely regret it! What a joke of a storage location. The office has been shut down. Restrooms are locked. There's no overhead light in most units. I was told I'd have one, I don't. It's extremely hard to see in a big inside unit 90% of the time. I've called multi times & left messages & no one has ever called me back. There's never a dolly there, which is absurd... especially if you have a unit that's not near the elevator. I'm pregnant & can't lift much plus I need to pee often. I needed a dolly to help me move out of my unit. Nope, nowhere to be found. I had to drive to the neighboring location to ask for the restroom & to tell them a few of us needed a dolly & there wasn't one. I was told, "oh, we only have 2 for that entire location. So, if you don't see it in your building, you'll have to walk to all the others until you find it & push it to yours." ARE YOU KIDDING ME?! Corporate, go ahead & expect a call from me. Do better.
It a pleasure to walk in to a smiling face willing to help and she did help beyond expectations.i do appreciate your help.
Angie was fantastic. Great customer service and always very helpful. Public storage @ 2099 Placentia is the best!
Angelina fue muy amable y da buen servicio al clente
Brianna and staff provide outstanding customer service. My space is always clean and every one is very helpful.
Used this storage for the last 3 years. Moving in and out was hassle free and convenient. I’ve always used public storage to store my belongings whenever needed. I’m very satisfied with their service.
Had a great experience at this public storage. I went in to get my friends unit transferred over to me and Eric was kind enough to help us out. Would highly recommend !!
Angelina was most helpful, she made me feel that i had a way to have help just when l need it. Give her a raise or promotion at public storage.
Eric ang angie where great they help me with my Access code
Very helpful and fast.
I’ve been dealing with Adam (@ 2099 Pacentia) for the last couple of days and he has been a very professional and knowledgeable and extremely nice person to deal with.. Thank you Adam for all of your help.
Great place and nice people. Also great costumer service.
Brianna is awsom
Bryanna was friendly and got me into my unit quickly. Good price. Thank you
Great experience. Bryanna was really helpful and professional 👍🏼
Great service Bryanna!
Easy to access. And customer service is excellent easiest unit ive ever rented on my life! Briana was extremely helpful and polite!
Very helpful young man! Great job! Provided lots of information.
Great service by Bryanna. Explained everything in detail.
Bryana helped me out today she made it quick and easy I would highly recommend this place.
Jim was extremely helpful with selecting the right unit to meet our needs. He provided outstanding customer service. Thank you Jim!
I unfortunately had to come here due to the pandemic, which caused me to store my property at a business like this, I was unhappy that I had to to this as it’s been a difficult time for everyone. But was BEYOND happy with my experience at this location. Bryanna was extremely helpful & went out of her way to assure my experience was nothing but positive. The experience made my entire week, definitely recommend this location! Thank you so much bryanna. :)
Customer service was great! Bryanna was very professional and informative. Made getting a unit simple and easy. I’ll definitely recommend friends, clients and family! Keep up the great work.
Bryana was very great and helpful. She explains every little thing you need to know and is friendly. Good rates here as well.
Bryanna was very helpful & has great customer service!
Bryanna was super efficient and professional helping me get a unit at the last minute. The entire process took 10 minutes and I had shopped around so I knew the price was very reasonable. Clean and organized business with great customer service. I would highly recommend.
Bryanna mgr ,was clear and helpful...thank you.
They increase my rent four times already. Sad..
Angie and monique service was great and really nice
Bryanna was a great help getting me my new storage unit
Briana is very helpful and has great customer service
Bryanna here at public storage was so helpful when i came in. She was fast and sweet. She new exactly what i was looking for. Gave me a fantastic price for my space. Definitely recommend her.
I've been to plenty of storage places in my time, this is the only review I've ever given and its only because the manager Bryanna was just so helpful on getting exactly what I needed, and that's hard to find in today's world
Brianna is amazing! Always helpful and sweet.
Brianna from Costa Mesa was very helpful in helping me set up autopay for my P.S. unit !!
Great service, hardworking and helpful employees definitely will be using their services again. ( Brianna was very helpful on making the process smooth moving out thank you) highly recommend!!!
Bryanna was great, fast and easy
Bryanna was awesome helped out without a problem at all everything went smoothly
Bryanna provided excellent customer service when I needed more information on transferring a space for my cousin. She answered all of my questions and was extremely patient and informative about what needed to be done. Would highly recommend her to help anyone out with future storage needs. Y por todos mis latinos la señorita Bryanna fue muy ayudable, todo lo que me explico fue fácil en entender. La recomendó si usted necesita este servicio
Bryanna was an amazing help getting us set up in our new storage unit. Love this super easy to access location, too. Great rates. Thanks Bryann!
Bryanna was really helpful and kind . Give you the information you need to know .
Great service from Brianna. Quick, easy, friendly. Done with everything in 20 minutes!
The most amazing customer service and a humongous shout out to Jennifer for really helping me out!!
Bryanna provided excellent customer service and was able to answer all our questions.
Very convenient and resourceful In so many ways! Great staff with great energy and knowledge of the storage units and super friendly. I would definitely be returning if I ever need storage and I will also recommend anyone who needs it. LOVEEEEEEE PUBLIC STORAGE .
I came in here last minute during a stressful move and had the best experience thanks to Bryanna. She went out of her way to explain my options to me & was extremely professional. I DEFINITELY recommend having her assist you when you come to this location as she remained extremely patient with me and showed great customer service! She was a huge help, thank you so much Bryanna!!
Bryanna was very helpful and kind. I appreciate the prompt service she made me feel very comfortable
I came in to get storage and Briana went above and beyond with her customer service and answered all my questions!! I would definitely recommend this storage facility, very very helpful!
Bryanna , great help
Bryanna was great!
Bryanna was very nice thorough and helpful. Love public storage cause they are affordable and staff is always great
Angie I Eric fueron muy amables nos ayudaron rápido
Bryanna was was very efficient and professional.
Bryanna was great. Very easy and efficient check in process.
Thank you Bryanna! Very helpful, thanks for answering all my questions with Eaze , I appreciate the grand tour to check out a few unit sizes ! Great customer service!
I have nothing but good things to say about this storage facility, the friendly and helpful staff, particularly Bryanna! I had an issue with handle on the unit, not only did she order a formal maintenance repair, but also helped me physically do an interim repair and then recommended and assisted me with additional security with a second padlock.
Service was quick and easy.Bryanna at the front desk was very helpfull and professional, had me out the door ,everything done in less than 20 min. Thank you puplic storage.
Public storage was awsome had a great experience the manager on site was so polite and welcoming. I highly recommend storing here great location and area also.
Brianna was very helpful .
Bryanna she's a good service.
Bryanna helping to day ..she was very nice
Good experience I had at public storage Bryanna helped me out very good. This is the place to go for any storage you need.
Thanks so much for great service. You provided everything we needed to make our move complete. Special thanks to Monique an Angelina for friendly efficiency
Monique is fantastic help when it comes to getting someone the right storage for them. She was such a huge help and a really big relief. Thank you for your help Monique.
Bryanna was very helpful, excellent service.
Eric was very helpful with helping me pick the right size unit. He had a great sense of humor. He made the whole process very easy.
Monique was amazing! She was helpful in answering ALL my questions, concerns and needs. She was friendly and understanding! World class! Thank you Monique!
Muy buen servicio
Monique was really great and helpful in helping me out, I really appreciated the effort she put into helping me.
Bryanna, great service, knowledgeable and helpful. Jim
Bryanna was a very helpful courteous and knowledgeable manager of options as well as available inventory. She worked with us on price, as well as what would best meet our needs. I would highly recommend her for your moving and or storage needs.
Monique was soo help and knowledgeable in helping me find the right storage for me. They have a lot of options which is great for people who store a lot of things. Over all the the facility was clean and presentable.
I had the pleasure of meeting Lorraine E. this past week. She was very kind and helpful. She took the time to assist me and answered all my questions. Very nice lady.
Adam was very helpful, as I researched the property and my storage options. He was patient with me, and had no problem while I took measurements and tried to "visualize" my stuff in various unit sizes. Very cool.
Always nice personnel especially Lani. Keep up the good vibes.
They are very friendly and helpful here. Thank you for your service. I will be back
Raul has a great working attitude and made my day a little easier by bringing me a dolly. Swell guy
Service is great, Melissa is great. But management will increase rent in a few months. I was told rent amount was good for at least a year, now I need to move out.
Lani help me alot with all my questions and she is very nice thank you lany for all your help
Very helpful and explained everything clearly. When there was a question she called to resolve it immediately. Friendly great service. Bryanna was terrific.
Nice, clean and easy to access property. Friendly and helpful staff, especially Melissa. Highly recommended.
Millisa is usually working when I go in. If I am feeling down I just say hello to Mellisa and she brightens my day. Not to mention she always keeps the place clean and stocked bathrooms. She is very helpful and she is and she is a real asset to public storage. I have been there for years because of Millisa. Please give this girl a raise! She deserves one. She works so hard . I have brought several people to public storage and the all love Millisa. Thank you Lori Armijos
This facility has clean units and a wonderful manager. A special thanks to Melissa for making the process quick and easy.
My husband and I just met and then decided to obtain storage at this storage place (instead of another one we'd also looked at for a little less $), only because of the friendly and knowledgeable gal that we met at the front desk, that would be Melissa! She was so professional, but also very personable and friendly. We really appreciated her! She has made us feel that our belongings will be safe and secure. They have an excellent person! She is the reason we are doing business here!
Marissa was very helpful, efficient and friendly. Even though she was new to the job she was fantastic and able to answer all my questions.
This Public Storage, is really clean. The workers are nice. Melissa helped me out, sweet lady!!
Melissa is the best!!!!!
Melissa is always helpful, willing to go above and beyond. Great customer service!
Adam and melissa were awesome moved me in within 5 minutes this facility is so clean and the staff here is GREAT.
Goodyear servicio melissa y José
Melissa was great help and helped me get into the perfect size unit. Hard to come by someone with such and upbeat attitude. Keep up the great work 👍
Low prices at the beginning, but after a few months they increase the rent.
Melissa thank you so much! You Rock
This place is awesome and the staff is truly amazing. Melissa gives great customer service and is always helpful. I would recommend this place to anyone.
Great Location! Clean and amazing manager!!!
Melissa! I have no idea where to start! She goes above and beyond to make every visit awesome. She has outstanding customer service and has a way at making you feel welcome. The restrooms are always clean and available. I will always be sure to recommend this specific public storage to all friends and family. Hope all enjoys their services with public storage and you won't be disappointed.
I can't say enough about this place. Melissa is great!!!!! I've been here for years and she's been the best manager. I lost my job and really worked with me so I did lose my unit. Anywhere else it would have been gone for sure.
Melissa is a joy to do business with.
Melissa always greets me with a smile and is very helpful. Location is very clean and easy to access my storage.
Melissa is great. Very friendly staff.
This place was great for my storage! 5 stars for Melissa she was always very nice and helpful for all my needs and anytime i need something or had an issue she was there with a great attitude! I will always use this place for any of my storage needs and will refer all of my friends to this business! Very friendly service!
If ever in need of storage this is the place Melissa the site manager is awesome!!
Natalie was SO helpful, swift, and cheerful. A++
Melissa was very helpful explained every thing to my under standings
Came in 5 minutes to close. Melissa was so sweet. Listened to my every need, showed me 5 different units and together we found the perfect one. Pricing is super affordable. Units are clean and well maintained. Great location, really.
Melissa was very helpful in finding me the best space for me.
Had a wonderful experience with public storage, Melissa gave us outstanding service and was very friendly. I will definitely be coming back for my storage needs. Thank you!
Melissa helped me find the perfect space
Melissa was very helpful
Thank you public storage and Melissa for helping me find the perfect space at a great price!
Melissa the manager is the best! She makes the difference here. I would recommend this public storage to everyone.
Melissa always goes above and beyond for all her tenants. Thanks Melissa
I had checked into several storage facilities before I settled on this one. I am so happy with my choice! The manager Melissa is the best!! So professional and helpful!! It is very safe as well. I am glad I chose this one.
My Dad Tony, rented a unit at this facility and they must have made a great impression because he asked me to write this review. Melissa, greeted him and got him his unit with customer service rarely found anymore. She made the paperwork and finding the right unit easy. Great work Melissa!
Very helpful and has been very understand! Great staff!
Melissa is the worst person in the world poor mangement skill it look like public storage is so desperately in need for people that they just hire crack head do not rent from this place they will try to push insurance on you and if u don't get it they won't rent to you and a lock that is 20 dollars I can get the same lock cheaper at home Depot. And they have big termite problem and all they do is spray raid this place is a joke.
Buen servicio al cliente y muy amables
Melissa the manager is awesome. She makes renting here worth it. Every time I see her she is always so friendly and helpful!
Melissa is awesome. We have been storing here for a while and she is alwsys friendly and willing to help
Melissa makes the difference here. It is obvious that she cares about the property and keeping the place under control. She is helpful, efficient and responsible. The facility is older and a bit rough around the edges. Access hours are good.
Melissa at the Costa Mesa property is the most amazing Public Storage manager! We have been PS customers for many years and she is by far the most efficient, friendly and knowledgeable person we have ever had to serve us! She goes the extra mile to make sure her customers are happy! She deserves a raise!!! We will do business with PS again because of her!
Melissa in the office the best!
Melissa does an outstanding service, life happen and then you end up storing things. She facilitated process and made it easy when I needed a hand. One less concern Thank you.
I had to move last minute on a holiday. The location I reserved a unit at was having computer issues and couldn't help me so I went to this location. Melissa was amazing! I was so stressed out when I got there but she did everything she could to get me a unit ASAP. By the way, her computers were down as well so she took the time to do all my paperwork manually. Thank you for everything Melissa!!
Melissa was so helpful and friendly. She does her job so well!
Melissa is great! She is very nice and funny, great attitude, and great service! Thank you!
Melissa is awesome! She is always super helpful when I come in.
Tried to win me the lottery. Great customer service!
Eathan was awesome! So helpful in helping me find a storage in just a short a month of time I was sold! He made the process easy and convenient for my specific needs. Thanks public storage!!
Eathen went above and beyond! We called in advanced and were sent to wrong unit to sign up then we got the right address and it was right at 6PM and he stayed to make sure we were able to turn in our moving truck in on time. Thank you again for the amazing customer service.
Eathan thank you for helping me your the best great customer service
Ethan came through for me by staying after hours to help me, he is a very good example thank you so much
when is the next auction for public storage on placentia ave costa mesa ca
Muy buen trabajador amable
Eathan was every helpful in finding a unit for me and my husband and gave good tip on storing if it wasn't for him I would of gotten a big unit that I wouldn't really need. Thank you Eathan.
muy buen servicio Meliza
I really like storing my things at this location. The customer service is great especially from Melissa. She is always so helpful and smiling. I would highly recommend this.
They were great and fast. Eathan was a good and nice help. Real efficient.
Melissa was great to work with, very accommodating! Great experience.
Easy to notice
Melissa was great and helpful on my needs with public storage ... thanks very much !!!
Melissa found the perfect space for me
Melissa is friendly and always smiling
Melissa is the best. . She helped me through a very difficult time! Thank you
Very personable. Helpful and nice.
Melissa was always friendly and helpful. Every time I came to my storage unit she was on the property making sure it was clean and well kept. I would definitely recommend this facility.
Zach was a huge help! We were moving our business and our new space wasn't ready and we had to be out of our old space. Zach made it so easy for us and took a lot of stress out of our day. Thanks Zack!
Zach was amazing. Great customer service. He was very kind and patient with us even though we came 5 min before closing.
I'm going to a business trip outside of country for 6 months, need a place to storage my vehicle. Melissa got me all set up with everything I need and all the access to my account while outside of the country! 5 stars!!!
Melissa was so helpful and so kind!!! Im sad I have to take my stuff out cause I won't see her anymore!!
I had a great experience with Melissa she was really informative and help me tremendously in checking and moving in
Melissa was wonderful helping me get situated with my storage unit and was able to answer all my questions!! Amazing service
VERY GOOD SERVICE THANKS
Melissa NEEDS to run for President. Not of Public Storage. For United States of America!!!
Melissa is very helpful!
Mellissa was so very helpful through a very stressful time. Thank you so very much. I would recommend this facility to anyone!
Melissa is the best. She makes it all easy peezy even when it's all going wrong :)
Melissa is awesome! Easy and convenient
Everytime I come in Melissa has helped me. She is so sweet & nice. She takes care of all my request & I really apreciate the help. Happy client :)
Melissa is very pleasant to deal with. She helped me find the perfect storage unit a month ago and I am very happy with it. Thanks
Melissa ROCKS!!! She will take care of your storage needs with a smile and patience. Her customer service are over the top amazing!! We need more people like her. Many thanks!!!
Melissa is friendly and made me feel at ease with the proper storage unit. She is professional and pleasant to deal with.
Melissa was very helpful. She found me the perfect storage unit. I would definitely recommend this place to everyone.
Awesome customer service from Melissa, she gave us a tour of all the units which helped us pick the right one for us, highly recommended!!! 👍👍👍
Oris was great she helped me with my storage needs recommand this public storage
Awesome storage facility! I would recommend this place hand down. Oris and France were a huge help and the rates can't be beat.
Oris was very helpful. She stayed over time just to help me and she was very patience with all of my questions and I really appreciate her help.
Oris the property manager was very friendly and helpful she help me get the right size that I needed for my 1 bedroom apt! She was very helpful if anyone is looking for a storage place I recommend you come see oris! She will be able to help you with your strong age needs! Thank you very very very much Oris!!!! 😁
Oris gave me great customer service she was very friendly and helpfull will recomend this place she was great im very happy.
Awesome customer service and friendly
Moving out, management has increase my rent twice in a year with only a 30 day notice. I have never complain about this place because I was happy with the money I was paying, I honestly felt that I was getting what I was paying for but now it feels like I am over paying for this storage unit. If you fix the following 3 problems people may be willing to pay more money for these units: 1. I honestly think there has to be some sort of relationship between the property management staff and the people renting these units but there nothing here, "nada". Ive been there since June of 2014 and I still don't know a single name of an employee or management member. Employees are nowhere to be found but the office. 2. The stairs and the hallways look dirty all the time. I come here at least 6 times a month and see the same dirt, floor stain, dog food, or piece of trash on the same spot at least twice a month. 3. It may be the law that allows you to only give 30 days notice before increasing the monthly rent but I feel that customers will be happy to get 60 or 90 days notice and will most likely return. I personally preferred a clean, friendly, and welcoming environment, I am willing to pay little more to get a more personal and professional experience. Thank you for the last 2 and half years. Don't bother contacting me with options for me to change this review or not move out, I wont change my mind; not even for a year's worth of free rent(thats right, this just shows how upset and disappointed I feel about this place). I already got a deal at Stor-it Self Storage, they were happy to get my money and they did not force me to get insurance. Goodbye, Adios, Arrivederci
Very clean wel lit property. The associate was very friendly and went out of her way to assist my husband and I. I would highly recommend this facility to anyone looking for storage.
Oris in the office was very friendly and accommodating.
Oris was really helpful and found us the right size storage🙂
Oris was the most professional and courteous person at Public Storage she was very helpful I give her a five star
Today I went to PS at placentia and I got really good service from Oris she is very helpful and got me the right size unit really recommend this PS great service
I was given great help in finding the appropriate unit for me. Very friendly service too.
Damien, thank you for your help my friend. You've made my experience at Public Storage a pleasure. Thanks again, TMarshall Founder and Director The On Track Learning Foundation
Great customer service they help me with my payment even though I don't have a unit at this location thankful
Good location I'm recommend highly. DOMINIC IS GREAT.VERY FRENDLY..
Great experience friendly staff helpful with all information paperwork is great insurance is great and lovely staff here in Costa Mesa
Very clean property. Very nice and personal staff. Easy access and staff is willing to take care of any issues that may arise.
Matt was really helpful and explained everything thoroughly. It's a nice facility in a convenient location as well.
Good deals and the facility is clean. Matt was helpful with renting me the unit. Thank you!
Staff has been very helpful in finding me a storage unit. Property is well kept. Thank you for all the help!
Matt is great. He made the process easy and fast. I can't wait to leave all my stuff here😬
Excellent service.Damien Ward always accomodating to damsels in distress ! He goes the extra mile to assist with storage needs and helpful suggestions. Thank you PS !
Manager , Matt professional and the process was very easy Place looks neat and safe
Matt was super helpful. Made the process easy and simple.
Daniel, Damien & Dominick were vrry nice and very helpful! Thank you guys!
I came here when I needed to temporarily store some of my stuff while I found a new place. Staff was very friendly and assisted with all of my needs.
Thanks for your help Matt, great service.
I was helped by Navil, she helped me with getting a storage unit quickly and was very nice and helpful. I was very happy with her help with getting me everything that I needed.
Just wanted to say that Navil was great help I have always used PublicStorage when moving. But this location is by far the BEST place I have found. Navil was very helpful when it came to answering every question about the units offered here. She was polite and very professional with a very positive attitude and outstanding customer service. Definitely will be recommending family and friends to come here without a doubt the BEST CUSTOMER SERVICE. THANK YOU NAVIL :)
Very friendly and helpful service! Same day rentals make for a very convenient moving experience. Safe, secure, and clean facilities. Highly recommend!
John did a great job taking care of me today when i moved in. He found a good unit for me. He also helped me get some boxes and tape for my stuff. I get to move in now and go in vacation...Thanks.
I've been here for a year and I love this place. Never had a bad experience here. I'd recommend this place to anyone. Angie was great today
Matthew is great. He answered all of our questions and explained everything right to the T. He should us everything including boxes and tape. Thank you Matthew!
Matt the property manager was great to us during the entire process of our stay here at public storage I would recommend this place to anyone. 5 stars across the board ! :D
Thank you Public Storage for giving us a clean environment to store our belongings. Employees always seem willing to help to meet my needs.
Came in to check on deals for a storage units to see where the best price is and will hopefully store my stuff in the next month or so. The employees in the office were very informative, helpful and polite and I will definitely be back.
Great Customer Service
Hi ever since Matt Brown has taken over its amazingly clean and a safe well lit environment to store whatever u need. Always on time friendly helpful and doing a great job! Thanks so much p.s.Theresa Fox
Matt him have very clean properi endecidas him ist very nice person help todo de people for faind to exacli do u need
Everything went perfect! Matt was really helpful. He helped me with getting the right size storage for all of my belongings for the right price!
Great experience. Friendly, knowledgable, and helpful service.
Great location to store your stuff. Received a good deal on the price and location is convenient. Would recommend.
Thanks Matt, for making moving in extremely easy. Very informative and helpful!
Awesome service thx!
Matt was incredibly helpful knowledgeable and really listen to my needs for storage. The facility was clean and well lit and very easy to access. The process of opening one took literally five minutes. I very satisfied and would recommend to anybody so much.
Thank you Ann for all the help
Fantastic service with no hold ups delays in anyway. Been to a lot of storage company's and hands down the best by far.
Matthew is very nice persin end he help my for fund exacly room for my house staff
We love Matthew, he is always very helpful.
The experience and help provided at the 2065 Placentia Ave. Costa Mesa location was phenomenal. I am a happy customer! Special thanks to Monique, and Ann.
Clean facility and stupendous service from Matthew and Diana - even though I only needed their services for one month.
my experience was excellent Kevin manager on property was fast and efficient very friendly knowledgeable had me in and out in no time at all two thumbs up for Devon and public storage
I went in to make a payment on my friend's storage unit, I was warmly greeted by an Associate named Monique. She was extremely friendly and had a warm smile and pleasent demeanor. She was able to help me with my needs in a very polite and efficient manner. I was informed about several products that are available for purchase at this location and although I didn't buy anything, I did appreciate the offer. I don't have a need for a storage unit at the moment but when I do I will definitely come to this location due to the level of service I received from Monique. Monique you are the best!!!!
property is clean and safe have been tenants for 10 years highly recommend storing here
Jamie and devon r unbeilevable helpful the best ever
Lorna and Jamie are so professional and nice. They make the move in process easy. I've rented at the other property nearby with a lady named Ann and that was great too! Bottom line, I think they just have great employees.
Just moved in. The staff were very friendly and polite!
This place is great! Super helpful, and they give a discount if you reserve online.
I vacated my unit today after being told that I was the longest tenant on the project. My hat is off to everyone at Public Storage. The on site manager Jamie was always helpful and kind, even calling to remind me my payment was due if it was getting close to the 10th and she had not yet received my payment. The located was great. If need be I will rent from Public Storage again!
DEVON handle all my knees got me service quickly and I'm satisfied
Jamie is the best I stored stuff here for over 10 years would recommend in a heartbeat
Great service from Devon!
Lorna and Ann are great.
Trouble free storage. Friendly and helpful staff!
This place is perfect for me. Customer service was great. Jamie really helped me out and made it easy for me to get everything done. Property is very clean. Staff was very friendly.
I had my unit for a year and a half. The staff was friendly and the complex is clean and kept very nice.
I’m very pleased with the service I receive at this facility. I know that whatever I need the staff is always willing to help. I have rented at several different storage facilities in my life time but I have got to say that this one is the cleanest, most well kept facility of them all! I feel at ease with my belongings stored here which really gives me peace of mind. Thank you Jamie for all you have done! I would recommend this storage facility to any of my friends or family with storage needs.
Place is always clean. Bathrooms better then my own. Jamie and her crew there are all about customer service. I highly recommend coming here if you need to store something.
Very professional and prompt service by management. Definitely would recommend this facility.
Jamie and Lorna are awesome. They're both so helpful.
Tif helped me out today. I was having some issues with the storage unit and and I was going through some frustration. He helped immediately and his customer service was profound and wonderful. Truly a lovely man.
Wonderful Public Storage facility! The grounds are well maintained and the staff is always friendly, knowledgeable, and so very helpful. Jamie has always been especially wonderful and she is definitely a key factor in my decision to rent here. This will be my third time renting from this location and I simply can’t imagine going anywhere else for my storage needs.
I recently moved to the area and was looking for a small unit. I drove by this facility on my way to check out another one a little further from where I live. I was greeted by Lorna and she explained everything in great detail but in a timely fashion. I will recommend this facility to all my friends and people that ask me about storage facilities. Lorna made me feel so welcome, thanks!! Renato Pena
The Management staff is professional and the units and grounds are well maintained. Buildings are Newly painted. Lifts & Gates operate smoothly. I've rented 3 different storage units over the last 5 years & the service has always been the same. Outstanding !
I am so thankful I went to this property to rent.The property manager is Jaime,she is just amazing. She made the whole process quick and easy! Also,answered all of my questions promptly.I didn't feel rushed,she made sure I understood everything and had very light paperwork. I would recommend this property to anyone looking to store there stuff! Thanks so much Jaime!
Although we ended up renting from a different Public Storage location because we found a more competitive price, Lorana was extremely helpful in our search! She answered all of our questions and provided extremely useful insight. HIGHLY recommended!