Public Storage Self-Storage Units at 2065 Placentia Ave, Costa Mesa, CA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 79/moSmall 5'x5'
$ 79/mo $98Best Price Label2 unit left!
4'x5'Online only price$ 84/moSmall 4'x5'
$ 84/mo $105Best Price Label1 unit left!
- Inside unit
- 1st Floor
5'x5'Online only price$ 87/moSmall 5'x5'
$ 87/mo $109Best Price LabelHurry!
- Inside unit
- 1st Floor
5'x10'Online only price$ 106/moSmall 5'x10'
$ 106/mo $133Best Price Label
5'x10'Online only price$ 123/moSmall 5'x10'
$ 123/mo $154Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 149/moSmall 5'x10'
$ 149/mo $186Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x10'Online only price$ 163/moMedium 10'x10'
$ 163/mo $204Best Price Label
10'x15'Online only price$ 234/moLarge 10'x15'
$ 234/mo $293Best Price Label1 unit left!
10'x15'Online only price$ 288/moLarge 10'x15'
$ 288/mo $359Best Price Label1 unit left!
- Inside unit
- 1st Floor
10'x15'Online only price$ 359/moLarge 10'x15'
$ 359/mo $448Best Price Label2 unit left!
- Outside unit
- Drive-up access
10'x20'Online only price$ 378/moLarge 10'x20'
$ 378/mo $472Best Price Label1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Costa Mesa
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Westside Costa Mesa Storage Units off the 55 Freeway near Newport Beach
Just off the Costa Mesa Freeway, Public Storage on Placentia Avenue in Costa Mesa offers more than 700 self-storage units in a variety of sizes - from 5 feet by 5 feet to 10 feet by 30 feet - to contain all the stuff you may need to store after a "shop-'til-you-drop" afternoon. It is near the sandy shores of Newport Beach, The Triangle Shopping Center and the Santa Ana River.
The storage facility in the 92627 zip code provides both indoor and outdoor cheap storage units to help customers as they move, remodel, downsize and more.
Located between Victoria Street and West 19th Street, it is a short distance from the 55 freeway, on a wide road, for easy truck maneuvering. There are several vehicle storage units available at this property. A friendly staff is available to answer any questions, and a manager lives at the property to assist during operating hours.
This Location Serves:
Costa Mesa, Newport Beach, Fashion Island, Balboa Island, Huntington Beach, Fountain Valley, Santa Ana, South Coast Metro, Irvine, Eastside Costa Mesa
It is easily accessible from the zip codes: 92627, 92646, 92648, 92663, 92660, 92626, 92708, 92612, 92617, 92707, 92614, 92704, 92647
- Free parking and easy loading areas
- Manager lives at the property
- Easily accessible from 55 freeway and Pacific Coast Highway
- Electric gate to control access to units
- Vehicle storage units available
- Several-sized units for a wide range of storage needs
- Carts available in the front office to help haul items in and out of units
- Moving supplies, including boxes, tape and blankets, available for purchase on site
- Well-trained and friendly staff that can easily assist and answer questions
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 403)
I just rented the unit out today. But the process is super easy. Araceli called me ahead of time and let me know about the app or if I wanted to come in person. I decided to come in person and met with Giovana and she set me up for everything. Super polite.
Natalie and Susanna have great service. They work very hard to keep the facility safe and secure. Thank you ladies
Natalie and Susanna were a pleasure to deal with.
great service from Giovanna and kat. This Property always looks great
Giovanna has been so amazing with me and walking me through the process step by step I’m so thankful I came to her office and Giovanna was able to attend me and always with a beautiful smile and understanding and we managed to resolve the issue in the most gracious way I will leave with a very good experience and if I ever need anymore public storage help I will know where to come back.
Araceli and Susanna were a huge help promptly helping me out!! Good people.
giovanna was so helpful & kind!!! give her a raise immediately lol
Thanks You Giovana!!! Super sweet and helpful!!! Deserves a raise :)
Giovanna did such an awesome job helping me out. I had no idea what I was doing and she answered all my questions. I love Public storage!
First time renting a public storage unit and was nervous as it’s all new to me but the property manager (Giovana) made everything so easy and fast. She was very thorough in showing me all the units I was interested as well as answering all and any questions I had. She provided me with the best deals I could get on the unit! Super friendly and pleasure to interact with. If you’re in search of a unit, come get one with giovana, you won’t be disappointed
Reserved a unit online, simple process. Went to the location and found that it was on the second floor and the elevator was out of service. Suzanna just happened to be walking around and helped me find a different unit that was easily accessible. Excellent customer service! The facility was very clean and well kept.
I like the personal touch Giovanna was very friendly. Prefer talking to her over a kiosk. Glad I drove to this property
Giovanny and Aracelis were great
*CAUTION YOU WILL GET YOUR STUFF STOLEN AT THIS LOCATION!* If I could give this place 0 stars, I would. My unit was robbed while I was gone and the site manager and district manager refuse to take responsibility or simply provide a refund for the month my stuff was stolen. Insurance will cover list items, but the violation and sheer lack of professionalism from this place is disgusting. The security cameras are useless, the main gate was broken and left wide open for days on end - allowing transients and non-customers access to the facility as they please - and if you ask them for basic information (when lock checks are performed, how to review security footage, when was the last person walking the grounds; etc.) they’ll tell you it’s “internal information” and the Police need to request it. Last I checked this is a public storage facility: all anyone expects is to keep their stuff locked securely without worry. I paid $400 a month to get thousands of $$ of my stuff taken and all you get in response is “talk to insurance”. Who, by the way, takes weeks to respond. Don’t trust this place and don’t rent here!
I was very well taken care of by susana and Giovana. Giovana speaks Spanish and it was helpful having someone to communicate with. Susana was amazing with explaining to me about the property and helping me with the lease process
Estupendo. Muy. Espacioso
Giovana me ayudo con mi aplicación y bajo el App para ser más fácil fue una buena experiencia
This place is a rip off!!! Never again will I rent from these crooks. Rented a unit online. It never specified 2 nd floor but ok. Service elevator to the 2nd floor don’t work. They accepted zero responsibility and ended up keeping an unearned $30 administration fee for what I don’t know!! this place is a rip off they’re pretty much scamming anybody who isnt satisfied with the unit that they get online your getting robbed for $30. No pictures available on line for a reason. Because if they posted pics you wouldn’t rent. That’s how they get you. The units do not have any lights and the doors are plywood thin locks, and hardware for locks are trash. Flooring on the second floor feels like you’re gonna fall through. The gate was stuck open for hours soo if you have any valuable things to store beware!! They literally act like they cant do anything about any of the issues but wanna keep money for administration fees!!
Giovana made the check-in process as easy and painless as possible. She was kind, considerate, and very helpful. She did every that she could to ensure that we got into our unit. (We weren’t sure it was going to happen because we brought our own lock and didn’t bring enough money for the lock fee.) But Giovana saved us the trouble of paying for the lock and returning it for a refund later. Amazing customer service.. I would highly recommend this facility!
I got a ten square foot storage. It is good. You can come and get your stuff.
Giovana is the property manager she is the most professional efficient organized friendly hard working ps employee and knowledgeable in every way possible Araceli is also very friendly and helpful! This facility because of them is the cleanest and most outstanding place I’ve ever rented at. Come here if you want the best of the best
Friendly staff easy access to new unit
Giovanna provided excellent service from beginning to end!
Super Spencer and they have a s***** hours I move my shirt out
Giovanna was so amazing 🤩 helped me get everything set up and walked me through the entire process! She was awesome!
Giovana me dio buena atención
No one here, it’s a kiosk had trouble took 15 minutes to fix, hrs aren’t 24 not sure why when it’s gated with codes. Doors to the lockers are Crocker and locks don’t fit. They automatically charge for lock and insurance even if you don’t want them. Could remove. No staff on sight. The elevator is broken so you have to carry stuff upstairs. Not what I expected. Don’t recommend.
Giovanna is so helpful and very prompt when I leave voicemails in regards to any situation I encounter. It’s refreshing to have such amazing service and received with a smile when I enter the office.
Excellent customer service I am very satisfied with the amount of information giovana provided as. Was very confused with my billing
It's the afternoon on a weekday, not a holiday, within a year the rent has gone up a full 100$ without notifying in any way, I thought no problem let us head to the office to figure this out. No one is available on site or even on phone to ask any type of questions. Stressful situation on top of other things, so for this I'm ending my contract this year, I will contact them again to figure this out once they feel like making themselves available.
GIOVANA, was a great help. Rhank you so much. Have a fantastic day!
Clean facility and Araceli is amazing!
Christina and Giovana are more than amazing!!
Great job getting help from Giovana,😁👍
Giovanna is awesome, units are spacious and safe.
Giovanna was awesome! Fast and friendly! Answered all my questions, made this a breeze, thank you!!
Roxanne in the office saved my behind today. You guys need to promote her to as high a position as you can. She patiently helped me through a difficult situation, and she went the extra miles to make sure I was able to do what i had to. I have no idea how I would have even completed my move if she wasn’t there. Thanks Roxanne - God Bless. Your skills are far beyond this job and I wish big things for you in your future.
Giovana is a very nice and has amazing customer service.
Giovana is the best employee in the storage business I've ever dealt with. Having previously owned severalty storage facilities my self I would have been proud to have giovana to work from me you are very lucky to have her. Nancy buy her a golf cart!
It's ok. Facility is kept clean. One bathroom for renters use. Office seems to be closed a bit. To be fair I didn't check hours. Low rating due to low to non working gate system. Almost dangerous due to the short access to the street. Management if you read this please fix. I have not been there yet and seen someone struggling to get inside with valid credentials. Again watch the traffic on Placencia, they speed a bit, not the stores fault. Edit - Thanks for the quick response. Edit2. As promised update to owner said she'd put it for repair and improved opening of the gate when using phone mode. Thanks so much!
Best customer sercive! Giovana helped not only with finding a storage unit, but had a great attitude. She answered any questions we had and did the most.
Giovanna was thee best!! She was so courteous, professional, and helpful!! I would recommend anyone looking for storage to come see her.
Giovanna is great to work with. She is very knowledgeable of her grounds. I have 2 personal units here. We also have a Business unit as well. It’s a pleasure working with Giovanna at 2065 Placentia avenue Public Storage in Costa Mesa.
The property manager giovana is great! The property has been very clean since she began working this property and the bonus is that she speaks spanish and is always willing to help me with anything!
Gorgeous, newer facility. Very easy to get into and out of our space!
Great storage facility! Kept very clean. Giovana was so helpful and very nice. The only thing I wish is for them to have longer hours. Good value.
Giovana was so kind and such a great help, she knew how to explain everything, she took her time to make sure we understood everything. She's such a nice person with an amazing personality.
Went in looking for a good price and location, Giovana was super helpful with all the questions we had. Definitely would recommend:)
Ambrosio did a great a great job helping me get my unit thank you guys so much!
One of the best kept storage places I’ve ever been to, everything is so well taken care of. The manager is so kinda and friendly! I’ll definitely be recommending this public storage to others
Wow this place has really helpful staff I believe the one that helped me her name was Giovana or something like that im so sorry if I got that wrong but she is amazing and knows what she is talking about really helpful and really reccomend this place solid 10/10.
Prices a little steep,gate hours got reduced,security is good
Good customer service but there are termites all throughout building A. I’ve rented one of the smaller units that only has access inside the building. Dead termites everywhere. Unfortunately found a dozen or so in my unit.
5 star service
Ada was super efficient, quick, and friendly! Highly recommend this location.
Ada was so wonderful and so helpful!!
They are the best…& allow drop offs! Ada is amazzzing & sooooo HELPFUL! Please contact for all your storage needs!👍🏻😊
Ada me atendió excelente . Muy buen servicio especialmente con ayuda de comprender en ingles todo lo correspondiente a las condiciones del alquiler. Muy amable. Muchas gracias
Excellent service! Thank you for everything Ada!
They keep a nice storage unit overall, but they shaved three important hours from my access after I had moved in. 6:30AM to 9:30AM. The other change was the removal of the stairwell entrances to the second story units. You must use the elevator on the way up but can leave via the stairs.
I had a great experience. Front desk was very helpful and overall it did the trick. Would recommend!
Eric helped us out with everything, walked us through the steps and had us in and out. Awesome job!!
Wow I like it the place is amazing I feel very easy to move in my stuff and Eric help me a lot he is so knowledgeable and nice to me and very smart person I have ever meet in move in campany
Ada did a great job showing us around and walking us through the process of storage rental. One less thing to worry about on moving day. Would recommend.
The service is terrible and now we can go in at 9:30 and we cannot come 6 PM I’m public storage someone came up to me and asked for my cell phone to get a review for them and I told them I don’t know how to do it and they do it for me I don’t think that should be happening
Not happy. Rented a storage unit here because of location and access hours. Then they changed the hours. Basically I can never get to my unit now before or after work.
Eric was very helpful. I was very pleased with his customer service and his exceptional public relations skills. Thank you.
Eric is patient and so helpful! Made my first experience of renting a unit pain free and pleasant. He is your guy if you need a storage unit.
Natalie was very Helpful and informative
Ada was very helpful and polite
Eric is the best. Outstanding customer service !!!
Eric was wonderful. I had ended up at the place down the street and locked inside the gate. While it would be nice if the empty office at that location has info about the other one, through the good grace of a handyman, I found the right office. Eric walked back to the incorrect location, let me out of jail, showed me where my unit was and made sure I could handle the lock. He's a gem. He gets 5 stars, but was somewhat disconcerted that 2 phone messages left over 3 days went unreturned, but it ended well.
Professional, Eric processed new storage onboarding fast. The space was clean. Definitely recommend.
This place is so so. Our unit was broken in to a month ago, whomever it was took over $ 3,000.00 worth of merchandise. We also found out other units were broken into. Not happy.
Great and fast service!
Gracias Angelina por tu ayuda, excelente servicio y muy buena atencion buen precio y limpio.
Theft is too common of an occurrence. Was told by CMPD to "Get may stuff out asap. This is one of the worst in that area. They allow people to live in the units. I would move out immediately". This is while filling out a police report for the break in today. Was told this was third day in a row. 6 units hit 11/14/20. Management is zero help. 5 star reviews are solicited. Count how many one reviews are left by people withe less than 3 reviews total. This is the only review left by a majority of the accounts. Fake paid for reviews. Do yourself a favor and look elsewhere for your storage needs.
Angelina is the best attendance ever five stars for her
Angelina was helpful she help me find my unit came good customer service
Great customer service Monique and Angie were very helpful
Poor management - the price is hiked at an outrageous rate - from $100 for the first few months to almost $200. Luckily I didn't need long term storage so I'm OUT.
Amazing service!! Eric was awesome and made everything so easy!!! Love the process and customer service! 🙏🏻
Excellent service . I needed the storage only for A short period and the service was over and beyond the call of duty 😉 thanks
It's always a pleasure walking in to a beautiful welcoming smile from Angie,who is always willing to help with all kinds problems.
Angela bien service
Angie wasazing!!! She qas so helpful and friendly... She made the entire experience very pleasant!!!!
Angelina in person & Ben B. On the phone were super kind, knowledgeable, and helpful. I was able to get a unit for $81 5x5 w/ swing out door. $11 insurance (which i will be trying to get covered by my rents insurance) $19 non negotiable lock (1x fee) $25 I liked that the hours are 9-6pm And the location. This was the best price I could find with this company.
Angie was a great help! Very fast service!
Angie assisted me with my account and provided excellent customer service.
Angie and Adam were great during the checkout process! The unit I had was super clean, no bugs, and the climate control came in clutch during the move out date which was the hottest weekend of the year! I would absolutely use them again and definitely would recommend!!
Angie!! Awsome manger. Any problem with your units or costumers she takes care of any issues right away!! This lady is awsome she goes above and beyond to help you. I highly appreciate her. CODOS TO ANGIE!!!!❤❤❤
Angelina y tina servicio bueno
Seamless and easy. Staff is very friendly
Tammy was a great help she’s was awesome
Rented a storage here about a week ago this was my first time renting one out, of course I had to get one smaller than what I needed. Austin and Angelina were so nice and helpful that helped me switch to a bigger unit. Everything was so quick made my experience pleasurable all definitely rent here again.
Austin was very informative and patient with me ..thank for the 5 star service
I don’t normally write reviews but I have to a acknowledge this great young lady for her friendly knowledgeable service. Angelina, thank you for being so accommodating and helpful. Much appreciated 💯
Angie and eric gave excellent service
Great customer service . Eric & Angie...very nice and helpful, thank u.
Love the fact that there is REAL pleasant human being here in the office!! Eric is a wonderful employee.
Had a great experience with the staff they where nice and friendly thanks
Angie and Eric we're super awesome in helping me find a storage place last minute! Everything was clean, surface was prompt and polite! Will definitely use them again!
Adam and Tina went above and beyond! They made my storage experience so easy!
Adam was awesome!
Angie and Tina were such a great help.They found me a place at the time I needed it. Thank you both.Great service!!
Angie help me with my payment for the store next door she I'd really helpful told me if I need anything to come down and she would help me great place to be at
Angie was nice help me with my payment
Monique was super helpful. I was able to find a great unit for a great pice!
Adam made my check-in experience go very smoothly and he was very efficient.
Angie is a very nice person and the place is very clean and safe
Great customer service!!
Me atendieron muy bien
Very good custumer service from Tina and Angie I strongly recomended
Estela and agiy where rally nice
Angie was great!
Great service 👍 Angie is always nice
El servicio es muy bueno
Great service! Angi, was great so friendly keeps the place so clean. She has been so helpful! Again thank you, this place has really been a life saver!!!
Great service she was nice thank u angie
I had a great check in experience with Check-in. Bryanna was patient with questions and swift with paperwork. Would definitely rent here again.
Muy amable Angi
Angelica very helpful
Great service and very helpful with all questions
Buen servicio de angie
Angie help me out she was nice with all my question's
Gabriel was very helpfull and got me a great deal.Very satified with his assistance.
Angelina y Tammy, dieron muy buen servicio
Angie has always help me out in all situations. I feel that this is a great place to keep your belongings.
The staff here are great! Monique made my experience renting a storage unit super easy and she was very friendly. Within 5 minutes I had my storage unit and was ready to go. Anyone who is looking for a storage unit in the area should strongly considering going here. Thank you Monique for making my life just a little bit easier!
Good customer service. Variable sized units. Returning customer
Monique and angie where great the property is really clean they welcome me with a smile
Angue anda Tammy are nice
Anjie was really nice to us! So much helpful💕
Angie was Awesome, best prop manager EVER
Angie was Awesome! She was professional and went beyond as a mgr. Met my every need. Thank you 😁
Angie is an angel thank you for being so nice!
Can’t express the help I had at this public storage they handle my case with care and compassionate for me and my family best service yet thank you Monique and Angie
Monique was outstanding in helping me and my family find a storage unit. Very kind and does her job right.
Satisfactory to Good
Angie and Monique 👍
Angie and Monique are amazing! They did everything perfect quuck and east. Highly recommend public storage and this location specifically!
Clean property always see some one cleaning
Monique and angie are nice this property is looking amazing
Quick and easy, Adam was very friendly
Very happy with the staff and the unit. It's very clean and the management is very friendly. Angie has always been very helpful and professional 👌
Buen lugar Angelina es muy amable le ayudó a eric con su renta gracias
Great service Angie is great she really friendly and thoughtful
Very happy with the service Angelina was very friendly and informative will tell all my friends
Both these public storage are horrible for thefts . Management doesn't care and full of lies. Worst of storages in California.
First time having a storage unit and it was a great experience thanks Angie
Angie is great the property look amazing
Angie awesome service
Monique gave me a great service she was really helpfull
Angie is great and welcoming. Great safe storage site.
Great customer service great smile awesome the whole time I've been here I would recommend others to this site and then you just see that post
Great customer service over great and clean angie is great
Angie is always polite, helpful and informative
Angie was great. I got the unit I wanted quick and easy.
Angy and Monica really good
Customer service was excellent.
Angie was helpful and patient. Secure facility and clean for a storage place..
This place is great, I just got my unit here with Maria. Every thing quick and easier than I inspected.
Angie was very helpful and honest. I had made a reservation online and she actually told me about a cheaper unit at one of the other locations which I thought was going above and beyond.
Great place , grat people angie, have amazing costumer service! I did try diferets places before, with so bad actitud. Now here l feel, good - plus in my city 😁👍🎊🎉
Pluses: -Very clean. -Longer hours than I am used to from east coast facilities. -If you can find a person they are all very nice. Minuses: -Only one cart for the entire facility, which is usually locked up and inaccessible. -it can be hard to find or get ahold of the on-property people. -Ceiling in the 2 story section has termites. That said, they don’t seem to have gotten into our wooden furniture.
I received great customer service from Angelina and Beatriz here at Public Storage and would highly recommend renting here for your all your storage needs.
Maria was extremely helpful, showed me the unit, walked me through the necessary things to pack up my stuff! Very awesome service and really good pricing.
Excelllent device by Bryanna!
Angie and Maria where super great took care of us
Maria and Angie are great they help me with my unit my light was not working inside the unit and they went to fix it for me thank u
Thank you Maria for the help
Maria and Angie were awesome
My boyfriend went in there and had such a great experience with Adam. We’ve been looking for a place for months and were scared of committing on a storage unit. other place we’ve called weren’t very helpful and were borderline rude but Adam gave him the first month free and was very informative and helpful. Really appreciate the fast and easy service. We weren’t even planning on getting a unit today but he made him feel comfortable enough to get one. Thank you!
Great great over all
Excelente cervicio a la clientela
Angie is really hard worker everytime shes saying hello to me and friendly
Fast, friendly, and professional service by Maria thank you.
Thank you maria and angie for the help
Maria and Angie they were very helpful
Angelina answered all my questions and was very kind and professional. A+ employee! Thank you Public Storage!
María i Angelina son muy buenas con su servicios me ayudan cuando tengo preguntas gracias por todo
Great experience with Angelina in the front office. Very helpful
Excellent customer service Maria
Not even worthy of 1 star but it was the only way I could get to the review option. Worst business practice and ethics ever!!! Raised rent twice in 15 months by $45 each time. Clearly not a choice establishment. As to moving out in time so as not to get charged for another entire month, it has been impossible as they have scheduled painters who will be painting the floors during business hours so no one is allowed to access their unit for 2 evenings which equals 6 hours of after work moving ability. When Proprietor Ken Larsgaard was contacted and asked if we could possibly have Saturday to move out, in light of the painters and the inconvenience of working around THEIR schedule, without being charged for the entire month of June, he was not understanding and gave us 3 hours on June 1st. What a guy! I will continue to tell all that I know about Public uc Storage and the deplorable customer service for many years to come!
Angie was really nice and helpful she answer everything I needed and help me protect my stuff this is the place to be if your looking for a unit
Angelina me ayudo hacer mi pago y tiene muy buen servicio y te ayuda con cualkier pregunta ke tengas les recomiendo este ligar es muy agradable
Angie, is great to work with. Helpful & always able to answer Questions: when I need answers. Ask for Angie or Maria , and then you'll be happy with your experience.
Melissa is so awesome and prodessional my friend Loretta loves going to this storage facility and she lobes Melissas professional demeanor
Melissa is awesome and amazing worker love her to pieces she's amazingly good and professional keeeeeep it up Melissa
Maria was helpful helped me alot her service was amazing and im extremely happy
Angy and Maria were extremely helpful , friendly and made it fun and easy
Angie and Maria are super fun and they are always cleaning up our mess
Angie was great
Jose was a great help taking my payment his a new face but helpful
Reserved my unit online, I made a mistake on the reservation but Angie corrected it for me very quickly. Very convenient location and amazing staff. Thank you so much! Especially Angie!
Went in today with limited time and Maria was extremely helpful helped me right away told her what I’m storing where I preferred the unit to be, showed me the unit got me in and out of there happy with the unit.
The employee at the front Maria , is super nice with great customer service. I will highly recommend to come go this Public storage.
Informative and pleasant customer service from Maria. Clean and secure.
It was the best experience for the last 2.3 years of service
Great service, make sure you understand everything and get what you need.
Thank you for friendly helpful service
Natalie was a great. Such a big help. She made the transaction go smoothly. Thanks Natalie!
Reserved a unit on-line, which was quick and easy. When I arrived to check in I met with Natalie who was very friendly and walked me through the process. Natalie knew exactly where the unit was and explained everything clearly, and answered any questions I had without hesitation. I was offered additional supplies and lock options without feeling obligated to buy something I didn’t need. Natalie was really nice to deal with and I was in and out in no time. Thanks for your help!!
Public Storage has beyond met mine and my husband's expectations. Angie is awesome! She has ALWAYS been extremely helpful and Monique gives great customer service with always a cheerful smile 😃 I recommend this Public Storage to anyone looking for a unit in this area! 5 🌟's from me!
Very simple process. Worked with Angie & Eric. Angie was direct and answered my questions before I even had to ask. Angie knows her stuff and she processed the paperwork within 10 minutes. Got my key and code instantly.
This place was so awful. I was on military service for 6 months and needed to store my stuff. Getting my stuff in was smooth however getting my stuff out was horrible. I called 10 days prior to the 01OCT to let them know I was returning and would like to get my stuff out of unit before I was charged; they said I had until 05OCT. Even though I was out by 03OCT, I was still billed and it took me calling multiple times and multiple emails to even get a response. Finally on 10OCT over a week since I brought the issue up, I finally received a phone call informing me of the bad news. I have used Public Storage multiple times for deployments and military service, but never again!
Masuma was a great help and had all that we needed.
great service by angie she is so sweet
Angie . What's a to true delight to deal with great customer service very appealing atmosphere I appreciate her willingness to help above and beyond
Angie is rad! So super helpful and kind. Thank you!
Angie she is a total professional she work s with the clients to help them get whatever thing they need to resolve resolve
I love this storage facility!!! Angie and Loraine are wonderful!! Everything regarding moving in, etc was so much more pleasant and easy because of their kindness and service!!! Thank you so much for all your help!!!!
Masuma helped us with our storage unit and was extremely polite and professional and great service!
Angie excelent servicio es muy linda
Angie was nice she help me out she made it easy for me
Great customer service and friendly Angie is the one to look for she always smiling
Inexpensive competitive rates and very convenient!
Eathan and angi are awesome and great help in finding a space thanks you guy.
Buen serviço de Angie ella simpre es muy linda
Angie was extremely helpful and nice
Great customer service by angie she was really friendly and nice
Angie is very helpful , always greets you with a smile. I've been with them for closely to a year!(: We haven't had any problems with them, we really recommend them.
Good service by Angie shes really helpful
Went to this property today in regards to a storage unit. The place was very clean and organized. I ended up renting a storage space from Ethan. He was super helpful and made the process much easier than I expected. Would definitely recommend this place to others. TS
Ethan and Angie were great, very helpful and great customer service
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Angie was very helpful and also Iliana was too!!! Best customer service!!!!
Great customer service by Angelina
if you looking for a great customer service come by and see angie she is really great in what she does
2 of the most helpful People in Public storage Thank you to Angie and darious. Was driving around all morning to different storage places got nothing by attitude and then I came here and they where the 2 most happiest people at their job Recommend this place to everybody
This facility is clean and great Eathan is very helpful thanks again
Great customer service from Angie
This place is great there friendly and really easy to talk about any concern that I might have... they go out of there way to clean door seen the manager Angie sweeping the doors and pulling weeds and always taking to every one a hello and how are you.. it's a great place over all
Great service by Angie she made it easy to make a payment at this location
Great serivce very friendly Thanks Angie
Excellent customer service by Antonio! Made the process of renting a storage unit great!
What time does the gate lock?
ALL > Public Storage Facilities are absolutely the worst place to store anything that you plan on going, to be getting in, or out of ! * Unless: You are Just going to be > Putting your personal things there, and Never going to have to get at them until you are ready to move out ! (And, beware of their hidden $ costs: ie. Insurance, & Lock).
Storage at standard rates
Angelina was great in providing fast and easy sign up.
Angelina and Zach always help me out whenever I have any questions or help with anything in the storage yard. I always see an employee tending to the storage units or cleaning up near the front. Also came out and helped me figure out how to properly use the number pad at entrance. Thanks!
Angie was very helpful she got me a great deal! Anyone looking for storage come to the placentia one and ask for Angie!!
Zach was super! Not only did he helped us at the original space, he walked down to the next facility to help us out there. Customer service was fantastic!
Great place to store your stuff, Angelina the manager was very helpful and nice, I got all my stuff secure and I have plenty of room in my house now, place is clean and I feel secure.
Angy is awesome and so helpful!
I made a reservation on Sep 8th and the manager contacted me to confirm the reservation for a 10x20 storage room. I stated that I will be at the facility on Monday Sep 11th to sign the contract. When I arrived today, I was told they no longer had a 10x20 but offered a 2nd floor 10x15 in its place. This is very unprofessional to confirm a reservation and then rent it out and than try a bait and switch to an inferior unity.
Zack and Angelina were amazing!!! This is my 2nd storage unit here. 2 thumbs up!!!
I am very happy with the service that zack and Angelina are providing..very professional thanks
Por el muy buen servisio k me dan en especial angelina estoy muy contento con su atension y amabilida es muy buena persona felizidades por tener enpleados asi grasias👏👏👏👏👏
Stellar service Angelina is fantastic
I needed a bigger unit to store more stuff and Brett, the guy at the counter, was very helpful and courteous, gave me all my options to help make the right decision on what size unit would best suit my needs..thanks Brett, and Public storage.
i had a great experience at the public storage of Costa Mesa ! Melissa, the manager at that facility, was very helpful as well as very informative in helping me find the perfect storage unit ! I didn't know storage unit shopping could be this easy ! Thanks Melissa ! Definately recommend this facility to anyone in the market for storage.
Today I walked in to this public storage and needed to rent a space today. The manager Ryan was very helpful, although he looked very busy he took his time to go over everything and make sure I had a clear understanding of how this space and rental process worked. He made the rental process very quick and easy. So far I am very satisfied with this facility. Very clean as well.
Omg! I thought all was lost. Melissa pulled off nothing short of a miracle. She was so helpful and courteous to my situation. She made the transition from my house to storage so smooth and care free.
Informative cheerful easy to wirk with
I came in unsure what Kind of storage unit I needed in my life, but thank god Melissa was there to help me. I was quickly overwhelmed by the professionalism and care I received when picking out my very own unit that I almost broke down and cried. If it wasn't for public storage and the courteous nature of Melissa I would be a broken man. God bless you all and all the good you are doing for the worlds storage needs.
Melissa and Brett were very very helpful and polite. Made the move in process very easy and smooth.
Melissa was really friendly and extremely helpful. Would recommend this facility to others.
Melissa was the biggest help ever. Love this storage place and will recommend to others
Melissa is always helpful and friendly
Melissa has been very helpful in getting the unit right for my storage needs. Her great people skills made everything go smoothly. Just a note that the facility is as presented. The difference has been the Mgr. Ann and her staff that made sure the space I rented fit my needs perfectly. They also explained my options, the agreement and answered all my questions in a professional manner. Thank you for the convenient and successful storage experience that met my needs.
Melissa was tremendously informative and helpful. I say she deserves a raise!
Super awesome service! Melissa was very helpful. I would definitely recommend public storage.
Melissa was extremely helpful. Thank you.
Super happy with the service and facility. Thanks for expediting
Melissa was very helpful and knowledgeable. She made the moving process very easy.
Been using them for years, the are great!
It was the first time i ever left a storage place happy
Melissa was incredible. I was planning to change my storage facility, but I have to stay now
Melissa was very helpful
Mellisa y.oris me dieron buen servicio se Los recomiendo..
Angelina delivered excellent customer service. Very nice and thoughtful about your personal move.
I am so glad I am here Angelia remembered my name and great customer service! Makes me feel much better thank you so much! You all rock!
Buen servicio serviso por Angélica este lugar es limpio i seguro
Signed up immediately after being shown the unit. Angie did such an amazing job answering all of my questions and she made me feel like family! The place is clean and easily accessible.
Am thankful for this public storage I have been here for 2 years never had any issues they been nothing but nice to me
We came to this place because it is close to our new apartment. Moving is always stressful but Dominic gave us such an amazing service!! He got for us a clean and convenient storage for our things. Took the time to show us around and made things so easy for us. He did all the paperwork like lightning! It was definitely an amazing experience that made our day way better than it was so far. I can tell that I am happy to come back to this place just to get such a service by Dominic! Congrats for having first class service with people like him!
Great help from angie and Dominic . Explained everything that we needed to know about clearly so I can understand it .
Angie and Dominic were a great help.
Went in last night and met with Carolyn to take a look at the unit and do my paperwork. She could not have been nicer or more knowledgeable about the initial overview of the storage property. I used a web offer and was able to pay the $24 processing fee plus $1 for my first month's rent. Take advantage of the online offers, remembering that they DO expire so you don't miss out!
Angie,Dominic where great very helpful and eager to help I highly recommend this place.
Apenas me cambie a este lugar i la verdad me encanta no se tanto de cómo hacer pagos por la red o por teléfono pero hoy recibe un buen servicio por angie ella me ayudó hacer mi pago por teléfono gracias por ayudarme su los recomiendo este lugar por el servicio q dan gracias
Great costumer service .. very friendly ..good job..thanks..
Just moved out of my unit and want to take a moment to express my thanks to Dominic. He was fantastic and provided excellent customer service and was very friendly and helpful. Clean facilities and well maintained -- Thanks Public Storage
Great customer service by Angie and Dominick over all a great location to store your stuff
Angelina and Dominick where very helpful and great with the knowledge of this location
Great service from Angie she was fun and outgoing help me with everything I need you guys need to come and see her
They where great in answering all my questions about when is the gate going to be fix angie and dominick where great in staying positive and calm and trying there best to find a quick solution for me thanks
Helpful friendly staff. Great place
Anna es so nice , the place is always clean, I love keep my stuff in the safe and clean place.
Vontrell killing it on his first day. Navil is awesome and professional! Thanks public storage!
Awesome service..the place to go..staff was prompt and curtious ty ty
Mathew has done a great job. Thank you guys.
Muy bueno servicio gracias a angelina por llamarme i explicarme lo de mi pago i para no pagar mas
The management and location has been extremely helpful and professional for me during the past two years here. Thank you.
The manager Ann couldn't be more professional and nice. My interaction with her, albeit brief, has always been pleasant and is a main reason I haven't moved my storage across county where I currently live.
Awesome place these guys rock
John was very helpful! Made it very easy and convenient! Highly recommended ! :)
The property manager Ann is both professional and knowledgeable. If your looking for storage this is the place to go. She will see that you get the right size unit at the best price and that you have all the packing supplies that you need to make your move a great experience. Just wanted to say that Ann is the best, she is just so helpful with anything when it comes to storage needs. If you need packing supplies this is the place to go!
The Management at this facility is incredible. Thank you Ann, Barbara and John for keeping this facility clean and safe. I have only experienced top notch staff and will recommend this facility to anyone who may need storage and moving supplies. I also found their units to be the most affordable in the area.
John was such a kind person he does his job very well he makes you feel welcome once you step into this place . I love this place and I'll keep coming here thanks to the wonderful workers here
Very good service navil and Maria
Just rented a storage unit and Ann made it an easy and positive experience. In addition Ann followed up within a week to confirm that everything is going OK and if I had any questions. Thanks
I would like to say thank you to Ann and her well train staff at this public storage facility. I can sleep well at night knowing my stuff are secure and safe. I RECOMMEND this public storage facility to anyone. THANK YOU ANN
I have been storing at this facility for two years. Today, I rented a second storage locker at this facility. It was an easy and quick process. Ann and John in the front office are pleasant, helpful and easy to work with. The facility is well kept and secure. Excellent customer service from the front desk manager Ann. Overall they deserve the highest rating of 5 stars.
Matt es muy buena persona y te ayuda a conseguir la unidad perfecta para lo q tu necesita guardar y la seguridad es muy buena nunca e tenido problemas
Jorge is awesome!! Very professional and keeps the facility very clean.
I was very happy to be here. The people in the office took care of me always. The price was excellent. I will recommend this storage always.
Ann was terrific! She's the manager and rented Christi a storage room and we chose public storage bases on Ann's friendly personality and professional manner. A+ from Suzy!!!!!!
Jorge helped me and my father alot. We were glad he was there to help with our questions and find us a space
Ann was so helpful and I'm glad I chose this facility. Good location, clean and organized with impeccable service! 5 stars
All of the staff have been very helpful and polite. The location is clean and conveniently located to my house. It meets my needs perfectly.
Thank you Ann for all of your assistance. Thank you for your accommodation of my unique circumstances. Staff was great and very helpful.
I've used Public Storage in the past and when I needed a storage space, again, I chose Public Storage over my other choices because of Ann. She was knowledgeable, professional, she listened to my needs and was kind and friendly. When I needed a second space on a moments notice, she got me what I needed without hesitation. I've heard her on the phones.... she is so polite, even to troublesome callers. I've been in customer service 35 years.... I'd want Ann on my payroll.
It was good. Ann was very kind and helpfull. I'll gladly go back when I need it :)
Ann provides great service and is very friendly. Enjoyed renting here becsuse of her. Would rent her again. Thank you.
The reason why I am giving this location a low score is because my storage unit was broken into and just about everything I had in there was stolen. I don't feel secure keeping my items here and will be canceling my account this week. There are no surveillance cameras in the building my unit was in, and I really think Public Storage should consider taking some extra security measures to ensure that their customers' personal items are safe. Either the person who committed the crime is a tenant and has an access code to the gate, or someone somehow tailgated their way in. Either way, I will not be coming back to this location and will think twice about renting a unit anywhere that does not have sufficient surveillance. It just doesn't make sense to me as to why a business like this would not invest in some extra security measures. As a paying customer, I am trusting that my items will be safe in the storage unit that is being provided to me. Unfortunately, this was not the case, and now hundreds of dollars worth of instruments, vintage clothing, and sentimental items are gone. The employees here are polite overall, but there was sort of a "nothing we can do about it" attitude regarding the break-in, which was a bit disappointing. I really wish I would have read the reviews on Yelp BEFORE I rented a unit here. Clearly break-ins are an issue at this location. How many more complaints will it take for Public Storage to finally make some changes?
Ann is a great property manager! She is very helpful, friendly and professional every time I see her on the property. I can't say enough good things about the service she provides and the pride she takes in her work. She always has a smile on her face when I see her and takes time out of her day to say hello and ask how my day is going. Great customer service! Thanks Ann
Lorna and Ann are the most helpful and lovely people to ever work at a public storage.
I've been here for almost 2 1/2 years and the place is always clean when I show up. Ann and Lorna have been very helpful in all ways. I wouldn't even leave, but I don't need a storaage anymore. But if I ever do again, I will return to these smiles.
Lorna and Ann are friendly.
lorna sold me. her knowledge and quick service was stellar. when i arrived she was sweeping the yard and was able to show me unit and explain all options and sign me up with in 20 minutes. you don't find service like she provided anywhere! hint to management : do what you can to keep her happy.....because of her service you will have all my storage business. ! stellar employee.
This Location is well kept with professional staff.
Friendly service. Nice facility.
We had questions regarding the size of the lockers and Ann took us to see 2 lockers so we could select the size locker that would suit our needs. She also gave us some hints on packing and storing our items. A very pleasant experience.
I have been a customer at this location for more then year and i can say it is the only public storage i will ever go to! First off Miss Ann is Awesome, if i ever have a question or need help she is more then happy to help in any way, always know how to make my day, even when i ha. The location is always clean and tidy and have no problems going to the facility in the evening or early morning and always feel safe, its a great location with a great staff! couldn't recommend a better storage facility!
Ann is awesome and was really helpful and professional, really good reception for my first time. Make all the differences Super good.
Ann and Brandon are awesome!!! They were super helpful. I was kind of a difficult customer but they were very accommodating and professional. Great service!
This business was everything that I was looking for. The property manager, Ann was very helpful and very courteous. I would definitely recommend this facility to everyone I know.
Ann and Lorna make storing easy. Convenient drive up space with light weight doors.
Ann is the best and can help you save money!
This facility is clean, safe, and easily accessible. Ann and her staff were very professional: always courteous, friendly, helpful. We couldn't have asked for a better place to keep our belongings while we were in transition. Thanks, Ann! See you 'round the pond! :) Warmly, Dr. Debi
This is a convenient storage facility with several units that you can drive your car right up to. More importantly, they have a very friendly and professional staff. Anne especially, truly cares about the customers and it shows! She goes out of her way to help me, my husband and all of the customers! I highly recommend this location!!!
Dan was very helpful showing us all the options available to us for storage. He also was helpful looking up other facilities close by because this facility did not have enough of the size storage that we might have needed and for the time frame we needed it for... The 5-digit property number is 00101 in Costa Mesa Thank you, Rick Goodman and Michelle Wing
Great storage facility, everything as advertised. In addition to the advertised features, the people there are very nice.