Public Storage Self-Storage Units at 2350 Monument Blvd, Concord, CA

Amanda was very nice and helpful👍

I just wanna give a review to Amanda who helped me get an online rental. She was very professional and friendly

I have been using this storage facility for several months now, and I'm very pleased with the service I've received. The facility is always clean and well-maintained, with no signs of pest infestations or water damage. The security measures are top-notch, with 24/7 surveillance cameras, gated access, and individual unit alarms. "I have been using this public storage facility for the past 2 years and I am extremely satisfied with the service I have received. The facility is always clean and well-maintained, and I have never experienced any issues with pests or water damage. The security measures in place are top-notch, with gated access, 24/7 surveillance cameras, and individual unit alarms, providing me with the peace of mind that my belongings are safe and secure at all times. In addition, the staff is friendly and always willing to go above and beyond to ensure that my needs are met. Whether I need help finding the right unit size or have questions about my account, they are always available to assist me. Furthermore, I appreciate the convenience of being able to access my unit at any time, 7 days a week. The pricing is also very reasonable, and I appreciate the various payment options available. Overall, I would highly recommend this public storage facility to anyone in need of a secure and convenient storage solution. The exceptional service and peace of mind provided make it an excellent choice for anyone looking to store their belongings safely and conveniently.

Horrible customer service untrustworthy employees

Amanda (the Property Manager)at this location is Awesome!She went the extra mile to make, what could have been a difficult situation as smooth as possible, with professional customer service.

Property Manager Amanda went above and beyond providing excellent service and her recommendation worked out great it was just what I needed for storage.Thanks again Amanda.

I'm happy to say that not only did I received great customer from the telephone representative, but I'm also happy to say that the representative at the store gave me great service, which made me feel very satisfied with his services and assistance.

Amanda at this location is GREAT.!! She is the Property Manager and she REALLY went the extra mile to make, what could have been a difficult situation as smooth as possible..! A true professional and SUPER nice, too..!

Very helpful ! Good price for size of unit

Amber is very good person and flash.

I am glad to have now 2 spaces in this place... Your Staff are great, very willing to help when available in the premises. I am pleased with the Services. Thank you!

II really like the manager Amanda and others employees have nothing to complain.

My friend won a storage locker auction here and I helped him clean it out and they said that his gate code would be active until like the place was fully closed like 9:00 p.m. well his gate code turned off at 6:00 and so we were locked in literally locked in and then 9:00 came around and of course we're inside so we're the the motion sensors got stripped I was terrible bad system Don't lock people in

Olivia has been an absolute pleasure! My family and I were here all day/night this past weekend, and luckily Olivia was working both days and we became acquainted right away! She is super helpful and not just a normal Employee that sits at her desk all day. She wanders the property, and politely makes sure people are following the rules and are respectful to other renters using the area as well. She is always so kind and sweet and anything I needed or questions I had she was ready and willing to help and answer them. I’ve met several employees that work here before but hadn’t met Olivia until a few days ago. She really goes above and beyond woth her job in a way I had never experienced with any other employees I’ve dealt with here. So thank you Olivia! We love that you keep it real and thank you for all your help!

Amanda super and great and wonderful you need to keep her and give her a raise

A short story of what happened... I made a reservation online to a different location. The person called me the day before to confirm the appointment. When I arrived there there was no one. I called customer service and they connected me with the NICOLE from the Monument Ave location. I drove up there (google maps takes you 9 minutes far from the storage to a totally different location - please make sure to correct that with Google). Nicole stayed on the phone the whole time giving me directions so she could help me with my reservation. For some unexplainable reason, my reserved unit was rented by another person. NICOLE went above and beyond to find an unit that fitted my needs at a location of my choice. I've never received such spectacular service as the one she provided to me. She was knowledgeable, patient, professional and very charismatic. I would definitely recommend contacting Nicole to help you with the process, specially if it's your first time renting a storage space. I would have given 6 stars if I could. Thank you so very much, Nicole 😊

Excellent customer service..denielle she's the best very knowledgeable like the service alot

Vianca was super helpful when there was an issue with my unit. She offered to transfer me to a better one at an even better price. She really went above and beyond to make sure I was happy with the new arrangement. Thank you, Vianca!

Nice facility. Friendly staff. Indoor and outdoor.

I would like to give Mario a 10/10 for going above and beyond in assisting my manager and I today, we had a couple issues that Mario resolved, and made the experience fun and stress free. I couldn't recommend a better place to store your stuff, with a great staff to care for the items. Thanks again Mario!

I was so impressed with Amanda and the Public Storage as she assisted me in getting a smaller storage unit for my sister in law. She was able to answer all my questions and took the time to get a ladder to replace the light in the old storage unit. It was nice they have carts available to move things in and out of the storage and the hallways have plenty of room for larger loads. It was my first time at the Public Storage and I would recommend this facility to others.

Thank you Mario, for making this process easy for my mom. She is at ease that her stuff will be well secured. not only that but, affordable!!

The convenience of how close it is to our home and the employees that runs the place are amazing. Sadly I can't get this place too many stars due to a few issues. One of those being the front entrance gate. Its constantly broken & just today its broken again. The gate is now wide open & when we drove through it we were greeted by some homeless people that had wondered in. Another issue is when we come in to access our storage unit & need to use the bathroom, it's always locked and closed or disgusting and dirty. The place needs a major TLC on the inside as well. Floors are covered in dirt, leaves & other stuff. Another thing this place could use is security & security cameras.

Great Service from Olivia & team. They helped me apply a discount when I first signed up and when I conducted a unit transfer Olivia helped me save on that transaction. The facility is easy to access, elevators/carts/lights all work well. 100% recommend for your storage needs in the Area.

Amanda was amazingly helpful in getting me set up and started. The grounds were clean. I have zero complaints. This was a great experience. Thank you Amanda!

Never felt more comfortable. Amanda already had my file and started to assist me w/my needs for storage. She anwered all my questions and showed me 2 properties. Very professional and friendly. Would recommend.

They will call the cops on u at 901pm. Not cool!

I met David awesome cordial professional demeanor ... Very helpful ... Much appreciated he's an awesome person to have at the front of your company thanks again David!

Olivia was so awesome. She made check in so easy and painless. And she completely followed all socially distancing guidelines and made us feel safe. We got really lucky to have her working today.

Sally was so wonderful helping me with my storage reservation. Thank you Sally.

Sally was very pleasant and helpful. She did everything she could to make sure my reservation was taken care of and the unit I received was appropriate. She is very knowledgeable about her job and the property. Sally was mindful of cleanliness and social distancing. I was very very thankful for her help.

Sally the Manager at this store was very friendly, knowledgeable and made our transfer enjoyable. We highly recommended doing business with her 😊

Amanda was terrific in helping my dad and I with getting storage taken care of. Very friendly and answered whatever questions we had and was thorough in details about payment, insurance, etc. Glad we chose this location.

Yolanda was really sweet and made the process easy, she explained everything well and I really appreciated the help she provided.

Amanda was very personable and thorough with what I needed to know.

It's always a pleasure when SALLY girL is working! She makes your frown turn upside down! And to let you know she's on top of her job! Which gives me peace of mind at public storage!

Olivia, was amazing from the moment I called to make a reservation and when I came in to look at the different sizes available to rent. She was very informative and answered all my questions. I felt very comfortable with her and at no time felt any pressure. I will be doing business with her. Thank you Olivia, you made my day.

Customer service deserves more that 5-stars! Sally made the process quick, easy, and cheery. This location may not be as new as other locations, but it's clean, safe, and staffed with employees who care.

A+++ Amanda assisted me. She was beyond helpful, amazing customer service, went above and beyond. Very knowledgable, courteous and actually wants to help you get things done.

Amanda went above and beyond in helping me sort out paperwork needed to secure a storage unit on behalf of my company. Really quick, responsive, helpful, pleasant and just wonderful to work with. I was really grateful for all her help and she made getting a unit really easy! Great customer service.

Overall great experience. Emily was extremely professional and friendly, made the unit rental process very easy. Will highly recommend!!

Clean, organized place. Very knowledgeable and professional representative. Thank you Sally for outstanding service.

Amanda was an excellent sales associate and an expert customer service rep. She helped me get into the right size unit quickly. She also was very insightful on the size of the unit i should acquire depending on what and how much i was storing. Everything i needed from boxes to mattress covers and insurance were offered and never once did i feel pressured to make a decision on anything.

Yolanda is awesome! professional and knowledgeable about her property and products. She took her time right before New Year, as a result I ended up with on time.

I like the place very friendly staff Clean very easy access close to the freeway Saly is one of the best person I meet

I have been with this storage facility since 2005 and of all the on site managers Amanda has been the kindest,helpful, and courteous she is a pleasure to have around.

Price per space?

Amanda is very nice and professional, and she has good customer services.thank you Amanda!!!

Amanda is amazing. I made a online reservation, she called us and made the process easier than we thought. Amanda is very professional and has great customer services. She answered all my concern and walk us to our unit and made sure it was clean. Thank you Amanda

Went into the office at closing time to have them take off there lock. Sally was the one working and even though it was closed she opened the door and helped me and went and took there lock off. I was so appreciative that she did cause I really needed to get into my storage tonight. She was very cool I was in a bad mood but I was laughing within 1 minute of walking through the door. Thank you Sally for still helping me when is was time for you to be off, your positive attitude and for turning my bad mood Into a good mood. Every PS should have a person like Sally representing them. Sally needs a raise.... she is the best

Went in to purchase boxes for my move and Amanda was so sweet and very helpful

I just rented my first storage unit today! Sally was such an amazing help! She made sure we had everything we needed and were satisfied with our choices. She has great customer service and makes you feel like you’ve been friends forever! She was absolutely amazing. 12/10 would recommend this place, not just for their great units but also because Sally made our day! Juliet Dorris

exelent service

Sally is awesome and sweet a pie. Clean and quite facility.

Went in for boxes and I was surprised by the customer service and knowledge in packing supplies. Thank you Amanda!

Secure enough I guess. Ok prices. Ok location

Sally was very helpful,friendly while I was there to get a storage unit. I was very pleased with her

Awesome customer service from Amanda! Always a good experience for my storage needs!

Amanda was very helpful and friendly, every time I come get my boxs the store is always clean..

Amanda was extremely helpful and attentive when we came to move out of our unit last minute. Top Notch facility and customet care

Amanda is awesome! Very professional and knowledgeable about her property and products. She took her time in finding ways for my transfer to a different unit cost effective, as a result I ended up with a better deal than originally reserved for.

We were helped by Amanda at the front desk today. She was extremely helpful and went above and beyond. Had an amazing experience today at the storage unit thanks to her.

Amanda was great help.

Amanda is great and has awesome customer service!

Amanda is always smiling and so sweet!

Public Storage on Monument is one of the best properties storage units I've ever rented the people were kind and friendly and very helpful

Great staff. I had overslept and missed my 10am appointment to take hold of online reservation. I walked in that afternoon and they had kept my reservation. I was shown my unit and told about property. I was in and out in 20-30 minutes. Bought supplies as well. I moved into my unit yesterday ans how quiet and easy it was. I only saw 1 or 2 other ppl. Flatbed carts available and fast elevator. Great deal on 10x15 with $1 first month. Clean property and right across the street from Uhaul, and next to Costco on Monumemt in Concord.

David, the manager, was great! Made renting a storage unit easy and quick! Great customer service!

Great service, awesome people!

Emily was so Pleasant and helpful

Amanda was amazing help she set me up perfectly and easily also quick as well. Great storage unit and just overall a great person. I was very satisfied with this public storage.

AMANDA THE MANAGER HAS ALWAYS BEEN VERY HELPFUL AND KIND WHEN WORKING WITH ME. SHE KEEPS THE PLACE CLEAN INSIDE AND OUT, ALWAYS IS POLITE AND HONEST WHEN ANSWERING ?? AND MAKES SURE YOU UNDER STAND WHAT YOU ARE SIGNING B4 IT IS REQUESTED. I THINK HER MANAGEMENT SKILLS WHEN WORKING, ESPECIALLY WITH THE PUBLIC EXCEPTIONAL. SINCERELY, J. NELSON

Amanda was very nice and helpful. I was very happy with the customer service. The location is very clean and welcoming. I would definitely recommend going to this public storage!!

Amanda was extremely paitent and helpful.

Great place to rent! Amanda is a wonderful manager always so helpful!

Excellent costumer service, Amanda is always helpful. She is neat and clean. I find her cleaning everywhere including hallway every time I go there. Very polite lady.

Did a rental with Amanda Truly amazing she was fast simple and very nice will recommend this property to my friends and will come back again if needed.

Management is so much better now... Emily is awesome. Thank you again for all your help...

Amanda was very helpful and nice!

Very professional and courteous assistance given at this location. Went in to find a certain space for my valuables, and they made me feel welcome and comfortable. I would suggest this location to anyone.

I came in earlier today to check out the units and the lady at the front was amazing. It’s so nice to finally meet some people who actually have customer service skills. She really made me laugh and it was a pleasant surprise. Very informative and helpful will definitely keep this place in mind due to location.

Amanda is wonderful and provides fantastic customer service! This is a great facility.

Bldg very clean.... customer service over and beyond asked what I was storing Amanda didn't try to over sell a unit.... offered yuppie unit to save me a few bucks will be sure to tell all family and friends to store here if needed thanks again Amanda

If this is for the Concord Public Storage on Concord Avenue I would definitely give them more 5-star but as far as for this is for a San Leandro Public Storage I would give them a one-star the people at Concord Avenue in Concord a very friendly helpful and seem to be care about your needs and keep a very clean property bathroom the one in San Leandro I would give one star if that because they're not very helpful not friendly I would definitely recommend the one in Concord on Concord Avenue

Storage is bigger than I expected and easy to access. Amanda provided excellent service with clear instructions, details, and rules regarding the storage unit.

Amanda was outstanding, efficient, smart, and professional as well as kind. She even helped me load boxes into my car once the contract for storage was complete! I couldn't ask for more! Give her a raise and make her manager if she's not already! Thank you.

Amanda was very professional and explained everything clearly. Super smooth process. Felt assured my stuff will be safe.

Amanda was really nice and answered all my questions .

Amanda is great! Wonderful customer service, helpful and conscious.

Amanda is always courteous and helpful. She is appreciated.

Amanda was very professional and friendly. I had a specific need which she was able to address in a short amount if time. I am a very hard person to impress. I am impressed!. Count on Amanda to assist with all your storage needs.

I've never seen such an amazing and outstanding customer service that Emily demonstrated during my short tenancy at Public Storage. She was very professional, helpful and solutions-oriented. I had a difficult situation in regard to dealing with personal property from evicted tenants. With Emily's guidance, she was able to work within the legal boundaries and made sure that tenant, landlord and Public Storage is all well taken cared of - Win-Win To All! It was a great pleasure working with Emily!

Amanda and Jill were awesome, professional and so helpful!

Amanda is awesome!!!! She is an knowledgeable employee and I will refer family friends because of Amanda.

I can say my experience at public storage has been comforting knowing my belongings were safe. Amanda was very helpful and always nice. It's nice to deal with someone with great customer service that cares about her job and the customers!

My gramma has storage here and she said the girls in the office Amanda and Emily are always so nice and helpful to her. And thank you

Amanda the property manager was extremely professional, very quick to complete the initial paperwork and it was a relief to do business with a sharp and intelligent individual. Thank you Amanda you made this easy for me when it mattered most, you rock!

That has to be one of the best sites I have seen it’s clean and up to my standards :) the staff was amazing especially the young lady Amanda I made sure to catch her name very pleasant and helpful answered all my questions 5 stars

Amanda was fantastic and the new doors and locks are great!

Amanda was very helpful and made the experience smooth

Upon moving out, the process for vacating was very simple and quick! The staff was very friendly and answered my questions!!! Thanks Rhonda and Amanda!!!!

The staff very pleasant when I had made a mistake they were able to correct it, Amanda was very attentive to my need.

Had a great experience the office staff was nice friendly and the site was extremely clean .. I'm so glad I picked this located

If your looking for a clean and safe place to store your belongings, this is the place for you! I've had the pleasure of utilizing public storage for 2 years and have had no problems at all. The difference this place brings to the table is the excellent customer service. I had the pleasure of being assisted by Emily who was prompt, professional , and genuinely interested in my needs. This is why I will be recommending public storage to my friends and family. Thank you for your kind and helpful service Public Storage, especially thank you Emily for the exquisite help.

Amanda did an amazing job helping us out today, they met all our needs and helped transfer us to the right locations. Very friendly service and quite environment

Amanda is a great property manager!! She immediately helped me move out of my old unit that had a damaged ceiling and exposed wiring unit into a new one.

What time does the storage unit gate close?

I recently opened a unit here with Amanda. She was very helpful and knowledgeable about the facility. I would recommend this location to others. The facility was clean and well maintained. She very professional and well spoken.

Customer service great. Facilities clean. Great experience.

The GM was very helpful and the facility was very clean. My stuff was in storage for 6 months she was always nice and very helpful during my interactions with her thanks again public storage.

People working the desk are very friendly and helpful. It's a nice clean facility and I'm happy to come here.

So much amazing help!!!

Friendly manager. Amanda is great to work with.

Excellent Service! Clean facility

Amanda was very helpful. Excellent service.

Ok

During an extremely stressful move I was forced to find an additional storage unit at the last minute. Fortunately I found one at this location. Jesse, the gentleman that helped me was competent and helpful. He said that he was used to experiencing people like me (i.e. STRESSED) all of the time. I am thankful that he made the entire situation much easier on me! He also was gracious when I packed up everything in the unit and closed out the account. I couldn't thank him enough!

We are renting a smaller unit here while we move homes. Jesse helped us with signing up and getting situated with our unit. The facility is easy to use and feels very secure.

Always kept my stuff safe little expensive but worth it good staff

Ok

They had the size I needed and was in and out in no time. Wish it was drive up though.

Great place. Awesome team

Good

I have been renting for about 3 months now and I couldn't be happier with the service and the quality of the facility. Being on monument, I was a little wary of storing my things here. However, this place is a gem. It's fenced off and nobody can get in or out without a code for the gate or the doors. They also sell very strong padlocks for a full service of security. I've never really been comfortable with having my things, which I care deeply about, stored somewhere other than my home. But my fears are alleviated keeping them here. The property manager, Jessie and his staff are always courteous, no matter what. Working in retail myself, I can spot the real winner employees and these are it. Overall, 5 stars. 6 if they would let me.

Very nice staff. Unit dirty otherwise easy hassle free transaction

Tough location - always looks abandoned.

Great service and clean storage units. I've been renting here for 6 months and no problems. Could use better lighting in the units, but overall satisfied.

Me and my wife are moving next month. Came here to check out the different sizes of lockers. Anthony was very helpful and showed me several spaces and answered all my questions. We will be back when it's closer to moving time. Thanks Anthony!

Highly recommended. Great place with great staff. Ask for Jesse

Great quick and easy service, ask for Jesse! Big help and very informative.

Lost keys and site info, went to office and got great help from Anthony- very knowledgeable and professional - got us all set up for new lock and followed up as he said he would to get us back into our space quickly. Very impressed with the office staff. Thank you.

Had my things here for two months and the property manager Jesse made everything easy.

Was very much help

Thanks Jessy. The move went great.

I have received outstanding customer service and was helped right away when I locked my keys in my storage. they were very helpful and nice. I recommend this storage facility-

Very good experience

My brother has been renting here for years. It's had its ups and downs. Mostly down, tbh. New manager Jessie has taken over and I've got nothing but good things to day. The place is clean and he obviously cares about his job and the work he does.

Very easy experience. Jesse is knowledgeable and honest. The storage is clean and well lit. I couldn't ask for more.

This storage facility is 5 Star. The facility is clean and well kept. Heather has been extremely professional and pleasant to work with. I've stopped in the office when it was very busy and Heather handled everything with ease. Jesse is another employee who I have enjoyed speaking with.

A great experience. Manager Jessie walked me through the process and made it very easy.

Top rate experience. I haven't any issues here I would say to. Make sure you secure your belongings properly.

Went in today during lunch, Heather was beyond helpful and quick. I was able to get everything needed to start loading up my space as well as every question answered. She was polite, and very helpful. Thank you so much for all your help today!

I went in to public storage not knowing what size unit I needed because I'm moving my whole house. Heather greeted me right when I walked through the door and helped me get the right size that I needed. She was very professional and knew exactly what she was talking about. She even had me walk away with the supplies I was going to need for my move. I would definatley reccomend public storage of you ever need a place to store your belongings

thank you to the wonderful staff so friendly!! helped me out quickly i was able to get in and get out on my lunch break, the place was clean the people were efficient and helpful would recommend. thanks again kevin and amelia

The staff was very friendly. Thank you for the great service.

Excellent management. The professional service from Amelia is above and beyond what you would expect.

Great experience here, customer service was above and beyond my expectations, all questions were answered, got a tour of the property, great hours.

We had a good experience with your facility and your manager Amelia has been very helpful and always has a happy and friendly attitude!

Awesome! Amelia is friendly and very helpful. She'll help you out!!!!

Came down to public storage today and spoke with amelia and anthony two beautiful wonderful people that greeted me with the two most brightest smiles ever i had a couple of questions about my storage and they answer it for i love coming to momument great place to store your belongings

I came into Public Storage with my wife today to buy extra large boxes and a small roll of tape, soon as My wife and I entered the building we were greeted by a wonderful young man by the name of Anthony. Now like I said i came in for boxes and tape, Anthony tried to sale me the whole store, I had to tell him whoa whoa young man i just need boxes and tape, we laughed and conversate for atleast 10mins he's an smooth talker and a great listener he then ask if we can leave him a review since we got along so well I said sure then My wife and I left and he wished us happy holidays 5 Golden Stars for his customer service

great location!! i lucked up and got the $1 move in special. location was super convenient being uhaul is right across the street made my move so easy. Thank you Amelia and Anthony for making sure i got the correct size unit

Anthony has great customer service, and has been pleasant and very helpful every time I have dealt with him.

Surprisingly clean location with very good customer service. I know that is classism but let's face it, Monument is not my first choice for storing my goods. Luckily Amelia and crew have a very secure & tidy location.

Great customer service, the staff there is so helpful and friendly, they provided a hand cart free of charge to move my stuff!! The hours are great it allows me to stop by before and after work if I need to. I will continue to use this location and recommend to friends :)

Very pleasantly surprised with the customer service at this location. Started renting several months ago due to losing my home and having to put everything in storage. Everyone there has been extremely helpful if I'm having an issue and they are quick to respond to any questions or react to any issues. Considering the service I've gotten with other storage companies this was a nice change. The manager especially was extremely helpful and courteous. A younger brunette girl, I think it was Amelia based on what I've seen other people reviewing, but my thanks to everyone who works there!

Amelia was so friendly and efficient, the property was cleaned and organized and the service was quick and easy. I will recommend this property to my friends and colleagues. Thanks again

Went in to rent a storage got the $1 special doesn't get better than that. Great customer service i was really suprised since my last encounter with PS wasnt so great. Betsy the girl working there explained everything to me and my confusion from.the last time i rented was gone. Thank you PS,

Very helpful .. Betsy took her time to explain all the services and the right unit I needed !

Amelia, the property manager is excellent and very friendly.

Betsy is a good worker. She has a great customer service and i appreciate that she speaks bilingual because its easier for us to communicate.

We feel public storage is public storage, so what set this facility apart from the rest was Amelia, the young woman who helped us. We just can't say enough about her. She was professional and courteous, helpful and informative, and simply a pleasure to deal with. She even helped set us up with a possible buyer of a furniture set we were looking to sell. She always has a smile on her face and a welcoming demeanor. We know we are not the only rental customers, however, Amelia remembers our names and even the storage unit we have. So we give 5 stars to Amelia because it's due to her that we chose this particular facility.

Amelia and Rebecka are awesome. Very friendly, helpful and gorgeous. I appreciate her help in setting me up. Definitely I will ask her for a cup of coffee for all of her help.

My experience with Public Storage has been awesome. Management is always efficient, professional and accommodating. I appreciate the dedication and great service Amelia has always and continues to provide incredible service which is paramount to customer satisfaction, Thank you, Amelia!.

Great property. Amelia is wonderful so friendly..I recommend to everyone

Fun .friendly . Good unit. Great price, very convenient for the area. Been a customer for years love the property

I've been a customer for years and Amelia is always very nice and extremely helpful she's the best. I would recommend this property to everyone looking for great service and a clean place to store

Amelia was very nice and helpful I was happy with the service, I would definitely recommend going to this public storage.

Amelia, Thank you for the friendly greeting , the knowledge and your professional service rendered. It was " Outstanding

The staff here are so experience and nice to work with. Thank you Amelia! And Betsy....

The place was clean. The ladies amelia and sabina were friendly and efficient. Price was right. Good place to store your things i will be using them again

Amelia is very helpful and professional. Great service

Amelia was incredibly sweet and kind. Made the experience very simple and pleasant. Keep up the good work Amelia!

Came and bought boxes here. Staff was very helpful and both girls were extremely friendly. They helped me get exactly what I needed.

I have been a customer since 2005 and am very pleased to say that the manager Amelia;at this location has been one of the very best of your team ; she is very pleasant, nice and always greats me with a smile and has always been very helpful.

Last month I needed to place my things in storage. I was very happy with the service that I received from Amelia. Several times I had to use the cart that they provide to move heavy items. Amelia was so great, she would see me returning the cart so I could leave to pick up another load, and she would meet me in the parking lot to save me time. Once on a very early morning I went to my storage and she was sitting out by the gate drinking a cup of coffee and while doing so she noticed me driving in and opened to gate for me. Now that is what I call service!!! There is no doubt that I will defiantly refer friends who need a storage to go see Amelia. Thanks again Amelia. You're the bomb!

I have been a customer since 2012 and have had several issues regarding payment during this time. The first was a threatening voicemail that came a week before the due date! I went in and signed up for automatic payments at that time. Over a year later I just got another call informing me that my payment was rejected. I checked my bank and there was no reason for a rejection so I paid with the same card online and it went through. What a hassle!

I've been a customer of Public Storage for over 10 years all around California, and I have to say the one off Monument Blvd in Concord was by far one of the cleanest I've seen. I was also impressed with the service I received there from the associates, they were able to facilitate all my storage needs. I would definitely recommend anyone looking for a storage unit in the Concord area to come take a look at the Public Storage off Monument Blvd before going anywhere else