Public Storage Self-Storage Units at 2350 Monument Blvd, Concord, CA

I will give this place 4 stars. Didn't spend too much time here but I did notice the rodent problem was NOT a problem.. as the competition that sits a block away.. rodents = non existent at this place. I would definitely rent and refer to friends and family.

Aleksandar was great setting us up with a storage unit and explaining all the terms. Location is very convenient.

Tamy and Dolly have been so helpful! I haven’t needed a storage unit in about ten years so their knowledge and insight was much appreciated. There was some technical issues with my app when first signing up a week ago but they both were so quick to help resolve the issue which was great. A storage unit place in SF I used ten years ago never was so quick to call me back. So this experience is a positive one.

Hello I got to this place to rented a unit and the person who atended me is Amanda she is a amazing to explain all the details for all needs to rented I will recommend this place and the person who do the service

Amanda was very nice and helpful!

Ieisha gave me outstanding customer service! She is the real MVP and is excellent at taking care of business. This Public Storage location has been great for us.

Thank you for the very assisting and fast approve

I'm happy to say that not only did I received great customer support from the telephone representative, but I'm also happy to say that the representative at the store who's name is Amanda, made me feel very satisfied with her services and assistance. She's a wonderful person.

Amanda (the Public Storage Manager) was totally 'Top Notch'. She was very helpful, very pleasant, and very informative. Thanks so very much for hiring such a delightful person. Much appreciation to you good folks at Public Storage. Five Star Customer Satisfaction Rating is truly well deserved. ⭐⭐⭐⭐⭐

Always so helpful and clean!

Very nice can barely understandable and good customer service 😜

Lisa Marie

Amanda was very helpful and efficient. She followed up right away to let us know when a unit was available. I appreciate the communication and professionalism!!!

Amanda was super helpful, has been awesome everytime I'm here, thanks a bunch!

Amanda is very helpful and knowledgeable, thank you Amanda

Very nice person knows her job, thank her so very much.

Amanda is amazing she has helped us with our unit on so many occasions thank you very much appreciated. If any one needs a storage unit come and see her

Great service

Amanda was great!

I have been renting a storage unit from this location for a while now, whenever I have questions or need help, Amanda is always there! She takes great care of all the renters at this location and always goes above and beyond to help. Always ask for her if you can, you won’t be disappointed! Great work ethic and really shows she cares. I will be renting a unit at this location for a while just because her customer service is phenomenal!

I have been a loyal customer since 2019. The location is best right next to Concord Costco, I could stop by to drop additional storage stuff on the way to Costco and this is a very rare location opened until 9 pm not like other places closing 6 pm. Especially, when I lost my wallet from the club recently while I was dancing, the kindest staffs, see the photo above, Michlle and Billy the managers were so friendly to update my auto pay to a new credit card. This was experience only I expect in 5 star resort in concierge service. If you need any extra space, I truly recommend the place without any doubt.

Renting a unit was really easy thanks to Amanda. She was very helpful and patient.

Amber went above and beyond to accommodate me. Helped me complete a payment for a unit at a different location. Much appreciated

Ambar tiene buen servício y muy servicial

Best ever Experience!

Avoid

Best rates in town. Convenient location. Right across the street from a Uhaul store.

Amanda was very nice and helpful👍

"I have been using this storage facility for several months now, and I'm very pleased with the service I've received. The facility is always clean and well-maintained, with no signs of pest infestations or water damage. The security measures are top-notch, with 24/7 surveillance cameras, gated access, and individual unit alarms. "I have been using this public storage facility for the past 2 years and I am extremely satisfied with the service I have received. The facility is always clean and well-maintained, and I have never experienced any issues with pests or water damage. The security measures in place are top-notch, with gated access, 24/7 surveillance cameras, and individual unit alarms, providing me with the peace of mind that my belongings are safe and secure at all times. In addition, the staff is friendly and always willing to go above and beyond to ensure that my needs are met. Whether I need help finding the right unit size or have questions about my account, they are always available to assist me. Furthermore, I appreciate the convenience of being able to access my unit at any time, 7 days a week. The pricing is also very reasonable, and I appreciate the various payment options available. Overall, I would highly recommend this public storage facility to anyone in need of a secure and convenient storage solution. The exceptional service and peace of mind provided make it an excellent choice for anyone looking to store their belongings safely and conveniently.

I just wanna give a review to Amanda who helped me get an online rental. She was very professional and friendly

Horrible customer service untrustworthy employees

Amanda (the Property Manager)at this location is Awesome!She went the extra mile to make, what could have been a difficult situation as smooth as possible, with professional customer service.

Property Manager Amanda went above and beyond providing excellent service and her recommendation worked out great it was just what I needed for storage.Thanks again Amanda.

Amanda at this location is GREAT.!! She is the Property Manager and she REALLY went the extra mile to make, what could have been a difficult situation as smooth as possible..! A true professional and SUPER nice, too..!

Very helpful ! Good price for size of unit

Amber is very good person and flash.

II really like the manager Amanda and others employees have nothing to complain.

I am glad to have now 2 spaces in this place... Your Staff are great, very willing to help when available in the premises. I am pleased with the Services. Thank you!

My friend won a storage locker auction here and I helped him clean it out and they said that his gate code would be active until like the place was fully closed like 9:00 p.m. well his gate code turned off at 6:00 and so we were locked in literally locked in and then 9:00 came around and of course we're inside so we're the the motion sensors got stripped I was terrible bad system Don't lock people in

Olivia has been an absolute pleasure! My family and I were here all day/night this past weekend, and luckily Olivia was working both days and we became acquainted right away! She is super helpful and not just a normal Employee that sits at her desk all day. She wanders the property, and politely makes sure people are following the rules and are respectful to other renters using the area as well. She is always so kind and sweet and anything I needed or questions I had she was ready and willing to help and answer them. I’ve met several employees that work here before but hadn’t met Olivia until a few days ago. She really goes above and beyond woth her job in a way I had never experienced with any other employees I’ve dealt with here. So thank you Olivia! We love that you keep it real and thank you for all your help!