Met with Stacy, fast service and very helpful. Will recommend to everyone I know
Stacy helped me with my rental process today it was very fast and easy
Stacy was a great help adding my card for autopay making my experience easier
Hoy stacy fue muy amable conmigo este día
stacy was wonderful amazing management
Stacy helped me rent the unit today and was very fast and effecient
Rosie was a great help with my rental thanks
Stacy assisted me today and was very thorough and made my experience very pleasant.
Stacy showed me a space today and was able to help me with my account!
Stacy helped me rent out a unit was kind enough to show me the spaces and helped me set up the public storage app the process was fast and easy
Stacy has great customer service
Stacy was very helpful and nice.
Stacy helped me with my unit today it was fast and easy
Rosie and Niecy helped me with my app and catch up on info with my bill they were great
Stacy me ayudó rentar una unidad hoy
Had a great customer service experience with Rosie, she handled my inquiry with professionalism and ease!
Stacy always helps me and is very kind
I've had an outstanding experience with Public Storage.
From the day I started renting, the service was top-notch.
Thanks Emily for the incredible help and support!
Today I came into my appointment and Stacy showed me a few spaces and helped me with my rental thank you
Stacy and Emilee had great customer service today appreciate all your guys help.
Went to downgrade my storage space to a smaller unit today and the employee who helped me was very helpful and made things so much easier for me and my husband. Thank you Stacy ! Recommend coming here
Rosie was much help and gave so much information . Service was fast and easy . Had other place to see but this was the first and only stop ✋️
It was a quick and painless process. Rosie was amazing! She was so helpful!
Stacy always helps me when I have any questions thank you
Excellent customer service helpful staff
Rosie was very patient & helpful today. She displayed great customer service with my move into the space. Thank you
Rosie is friendly and helpful the staff is great here I appreciate them thanks for helping me move in and I like the prices
Rosie was awesome helping me transfer thanks
Thank you Stacy for all your help I appreciate your help.
Stacy was enjoyable to work with. She had had a phenomenal attitude knew what she was talking about a great experience of getting a storage.
Aiesha was a great help! Customer service was excellent! She made my experience so fast and easy. She is an incredible employee!
Niece just a good experience and very helpful
Rosie was great helping me with my move in and it's been great here the property has been clean and it's good seeing Rosie while she's on the property working hard. Thanks for all your help
Thank you to Stacy for always taking my payments and providing great customer service
Stacy is awesome and so was Aeisha . Both young ladies were excellent on my first day of moving in.
Stacy helped me with my payment today
Stacy helped me with my rental today and it was fast and easy I appreciate that
Today my lady and I made an appointment to rent a space. Rosie was so nice and help with the rent process she was busy with other people in the office but she helped us it was easy and quick thank you Rosie for all your help.
Great storage center with clean modern units
Young lady was always nice great service all the way and clean. Rent was a bit up there
Rosie and Fernando were great and very helpful I recommend going to the for storage. They were very nice and professional as well
Rosie is so kind and get the job done
thank you Soo much Rosie for helping me
Stacy helped me with my payment today and showed me how to use the app to pay too
Everything was great here I was able to open my storage no problem and Stacy was great at handling and answering all my questions
Gracias a Stacy por ayudarme con mi pago
Hi,
We came in to rent the 5'X10' outdoor access locker. My friend looked at the unit and paid for the for the first month, plus $29 process fee. When I went to the unit ten minutes later, it looked too small to be 5'X10'. So I measured it. It is 5'X8.6' which isn't large enough to hold all of our stuff. So we went in to cancel it, because they falsely advertised. Stacy, the one helping us said "well, it's as is and there is nothing we can do" I said, you advertised a certain size and rented us a certain size. You and Public Storage deceived us and everyone else renting from you. We just want our money refunded. "Sorry, you rented as is"
So this was two days ago and we are still waiting for a refund.
Unfortunately, we have to take this up with the Atty General, BBB, KTLA News, Face Book, TikTok, and IG. Being that we have over 60 million views on our posts, we should be able to get the word out.
Oh, lovely facilities and very secure. Sorry it didn't work out.
Stacy was knowledgeable, polite, and friendly. She showed me several options to fit my storage needs.
Facility was clean and easy to find.
Today I completed a rental and stacy helped me
Jenn in Colton was amazing she helped me get in the storage. She was a great help!
Stacy was very helpful and nice. Good experience.
Stacy was able to get me a great price for my unit
Rosie at public storage is fantastic love the service. I highly recommend this storage place. Thank you!
We are moving very soon, and stopped by just to compare prices. But we were amazed by the prices. We were shown around by the young lady working (1-12-2024 ~3:30pm) and the whole process was easy. Many thanks!
Stacy very helpfull and fast
Excellent service. Very helpful and thorough with information.
Stacy was very helpful this make it easier for me I will recommend friends to come to this storage place it has great service thank you Teresa Are alo
Bad phone customer service and different pricing for the same size unit .
Me gusto la atencion y quede satisfecho gracias
Had a good experience here thank u guys
Great experience check in was quick and staff very helpful.
Stacy me ayudó hoy gracias
A big Thanks to Stacy who was graciously helpful
Hate the fact that these prices keep going up for the storages but the time should change to stay open longer and knowing someone lives on the property they should stay open longer so someone is always there anyways
Stacy ,very knowledgeable in helping me with my app and my payment.
Emily was so helpful. I’m very comfortable keeping my stuff here.
Thanks for the ease in which you made this process.
Stacy
Muchísimas gracias por toda tu ayuda, muy recomendable!!
I was very happy with the customer service provided by Stacy
Everything was okay until I brought my own lock to get a $20 refund. I wasn’t told I would have to pay for the lock upon checkout. I was told the brand lock I was bringing would be eligible for a refund. When I got there I was told the unit I reserved needed the particular lock it came with so I wasn’t able to get a refund at all. Transparency is the issue here. I don’t like that I was miss lead and thought I was able to get a refund and I couldn’t. All because public storage customer service can’t communicate properly. It’s not the fault of the workers there but this is unacceptable and should be known.
Attached below is the lock I brought. People please be aware not all the storage units here accept this lock.
Stacy me ayudo hoy. Si me ayudo rapido y bien gracias
Stacy was very informative, patient and helpful.
Thank you Deborah for your amazing customer service. I tell all of my family and friends about your location.
Stacy provided me with EXCELLENT and SPEEDY customer service today. She helped me secure a unit and was ultra kind and professional. She made this experience very pleasant for me. GREAT JOB STACY!!! Thank you for your service
Stacy gave us wonderful customer service and helped us a lot.
The lady at the front was so helpful Made everything so fast and easy and then on top of that the pricing was amazing just by the company alone. I went to another storage unit and they were gonna charge. We double and what they were asking.
Stacy was kind enough to help me today and helped me rent a unit
Thank you Stacey for all ur help.
I usually make my payments in store and I will say the customer service is really great and very appreciated. Stacy is very helpful and always greets you with a smile and has amazing customer service. Keep up the amazing work!
Stacy is very patient and helped me with my payments renting a unit and using the public storage app
Just moved to San Bernardino and needed a place to put all my stuff as I move in and the service here was so helpful. Thank you to one of the workers Stacy for accommodating me!
Summer and Stacey were Amazing!
Stacy real helpful and sweet I highly recommend this storage place.
I frequently use Public Storage. Great customer service
Summer buena persona y amable gracias por tu ayuda
Summer did great! Very pleasant
Stacy fué muy amable y me ayudó muy bien, gracias.
Summer and Stacy were very helpful and friendly
Summer did an awesome job. Right on point. Explained it all in good detail and was willing to go beyond to get this storage rented. Denise Stacy made it possible too by holding the storage for me. Over all a 5 star service. Thank you 🙏
Great customer service Stacy was great helped me very well nice and friendly
Stacy helped me with my rental and she was very helpful and nice
recommend storing here, good customer service and stacy is always helpful
Crystal wonderful nice lady very helpful. I would recommend her to all my friends.
I appreciate the help that was provided by Stacy.
Stacy was able to help me out I felt very welcomed
Stacy had been very helpful .
I feel like my contents are secure in this facility, and that adds to my piece of mind mind.. 👍👍
Excellent service 10 stars if available. Friendly and quick service. .
Stacy thank you for everything, you helped out a lot while I was taking out my things, I loved the storage and the friendly employees that they have here.
Was calling around for pricing, Stacy was very helpful.
Stacy me ayudo con El espacio
This is a great place to rent. The storage unit I got was perfect and the staff was helpful. It was easy to rent online as well. It’s quick to get in and out of the facility. Nobody bothers you as you work on your unit. Five stars.
Very professional and organized. Workers very friendly and helpful. Assisted with every detail needed
New storage unit with amazing spaces. Air condition bay you can drive into. And it’s cheaper then other places I’ve looked at! Rod is wonderful and so helpful! Glad I chose this place.
Cary was so kind and helpful answering all my questions about the move in
I have been looking for a storage unit around the area and was very happy to come check this location out. I spoke to Cary about the storage units available and it was by far the best service I could have asked for. He was very clear and concise when speaking to me about the units and took the stress out of the process. Highly recommend asking for Cary if you check this place out!
Was looking for a good storage place and got the help I needed from Stacy. She answered all my questions and I felt good with taking my business here.
Cary was very helpful, he was very patient & talking to him helped me assure that I was making the best decision. One of the most helpful individuals I have came across.
Stacey was very helpful and patient
Cary was very friendly and Informative today. He answered all my question and was super helpful with the move in
Stacy great job very clean property good customer service and keep up the good work.
She was very helpful and informative!!
Krista is both a kind and helpful employee. Not only did she answer all my questions but she also brought me out a cold glass of water while I was baking in the hot sun. She deserves to be appreciated for her hard work and pleasant demeanor.
-Tyler Thomsen
The young lady there was so helpful and very sweet. I forgot her name sad to say but it was around 10-10:30 4/6/2022. Excellent Customer Service 👌
Krista was very helpful and polite. What a blessing.
Clean facultie and Krista was exceedingly helpful and knowledgeable.
Stacy help us out great
Great job
I experienced friendly customer service from Krista. She was very helpful and made the process easy. Thank you for the help. Definitely reccomend this storage to others!
The staff was very friendly and helpful with that in mind highly recommended
Will give me great service on my transfer of units. Very professional.
Will helped me rent a unit and he made it easy and quick.
Will did such a great job was so helpful.
Will get a five star service
Amazing customer service, took the time to stop what he was doing to help my family get what we needed. Amazing service.
They stole my Marine Corps uniforms and lost more. Left me only my clothes. Told me I was the one that typed in my pin code. They clearly cut the lock and looked inside. Thieves don't come here!!
Will did a five star service