Public Storage Self-Storage Units at 17173 Valley Blvd, Fontana, CA

Emilee was great thank you

Property manager Joselyn is on top of her stuff she was very nice and helpful today

I visited this location not too long and was helped by emilee she was knowledgeable about prices and units and answered any questions I had

Joselyn helped with my rental

Emilee was very helpful answer all my question I had about prices. She was ready to help me. Thank you for your great service.

Emilee was sooo attentive, friendly and ready to answer any question I had! She did a phenomenal job and made me feel welcomed. Thank you!

I got one of those outside units here and its been a Long time since ive seen ernesto very nice and friendly

Joselyn was awesome thank you

Great service from Emilee, very fast and professional.

Joselyn me ayudo

Emilee great customer service..Always helps me out every time I come in

Emilee has great customer service. She was very helpful with my reservation I don't do phones and she helped me out alot.

Thank you Joselyn for your great service. Location was nice and clean

Miss Joselyn, customer service was amazing. She was very patient with my questions and needs. She was able to get me the appropriate storage unit for my belongings and explains everything since it was my first time. Overall, I had an amazing experience.

Emilee was a great help she help with my lock cutting. Great cistomer service

Jocelyn is phenomenal! She is so helpful and has really made or situation better! We have been homeless now for 2 years and our things have been here since the beginning. She really makes us feel like we are friends and not just a unit. We just LOVE her. Who ever hired her did a great job!

Joselyn was very nice and did my rental and got me the greatest promo

Jocelyn was very helpful Thank you for helping me out with my lock opened appreciate it !

Asked for car storage. Got very narrow doorway.car couldn't fit.Replaced with better storage without additional $$. Appreciate the good work. Well done.

I made reservations for 2 units. Basically they are tricking you to get more expensive units by saying that the reservations I made NO GOOD. They called me 6-7 times I called them 3-4 times regarding the reservations. Be careful when you sign up with them because the person who is in the front desk absolutely have NO IDEA about her job. They don't even apologize for their scam act.

Emilee was wonderful and great customer service.

Joselyn was great

Gracias por tu ayuda Ernesto. Thank you for help today for my move in.

Emilee was amazing. She help me pay my bill without having to go around town looking for an ATM… Thank you Emilee

Emily was awesome! Great customer service. Emily was actually in the office and ready to help. Will definitely recommend friends and family to go see her for storage needs. Thanks Emily for your assistance.

Emily front office really friendly and helpful

Extremely difficult to have someone INSIDE the office to handle customer service needs. The door seems to be locked more often than not during business hours.

Miss Emily.....what can I say except WOW!!! OUTSTANDING CUSTOMER SERVICE AND HOSPITALITY!! 10 STARS 🌟 She was SO helpful and INFORMATIVE! Went above and beyond with her customer service and it's people like her that we absolutely need more of in this world! THANK YOU MISS EMILY 🙏 Keep up the great work and stay shinning 🌟 PS, it's because of her that I will continue to stay with public storage 💪 🙌

I have been a tenant here for the last few years and hands-down one of the best public storage facilities I’ve used in my lifetime. The grounds are always clean, the staff is friendly, and the Manager of the facility is always making sure that everybody is out of the facility at right at closing time. Thank you for keeping my stuff safe.

Clean and very nice staff. Joselyn helped me rent the perfect unit

I went to make a payment for my dad’s storage unit. Rosie was very helpful at not only taking the payment, I had a few questions for myself which she answered for me as well thank you.

Had a unit here for awhile and the stairs were terrible. No elevators. The prices kept going up too. Moved my items to another storage company

Good service

Extremely accommodating staff. I wish the hours were longer, but my storage was kept up so well. Thank you!

Rosie and Fernando were very helpful and the online application was very easy and simple. They were able to answer questions I had and clarified. Very pleased with the service.

Fernando & Rosie were very helpful great customer service

Nunca hay nadie en la oficina Y cuando llamo a servicio al cliente dicen que nadie habla español, hoy llevé mis cosas y espacio estaba cerrado

My 3-star rating is NOT in relation to the customer service I received from the property manager, Joselyn. Joselyn was GREAT! She assisted me with my storage rental. She was very nice, informative and knowledgeable. My 3-star rating is because when I arrived at the rental office to complete the rental process (due to a glitch in the company’s website which prevented me from completing the entire process online - an entirely different complaint), the door was locked and there was no sign of anyone and I was unable to reach anyone by phone. I had a 10 am appt., but I didn’t arrive until 10:45 am. After an hour of the PS telephone customer service rep trying to reach someone, it turns out Joselyn was in a mtg. with some corporate folks. My issue is with the COMPANY - not Joselyn. It seems ridiculous and unacceptable that there is no backup person or assistant who can manage things if the prop. mgr. is unavailable for whatever reason. There needs to be at least TWO PEOPLE in the office to handle things. IMAGINE if today had been my official moving day with my movers who are getting paid by the HOUR, and I had to wait almost an hour to be helped??? PS Storage would be paying for a portion of moving fees! Get your website glitches fixed AND hire additional staff.

La señorita que me atendió el día de ayer, Sábado 16 de Septiembre, fue muy amable y cordial. Me contesto todas mis dudas y preguntas que tenia al respeto de sus instalaciones. Lo que me gustó más fue que aunque ella misma me dijo que no era fluente en el español, trato de explicarme y yo entendí perfectamente todo lo que necesitaba saber de sus instalaciones. Quede conforme con sus atenciones y el trato que me dio la señorita Emilee. Muchas gracias.

Property manager helped me lower my rate and made sure I got the great rate

The lady who helped me was very helpful her name was philipa

Philippe has great customer service

Philippa helped me so much and quickly. I just rented a 10 by 15 storage unit with Public Storage. I'm very satisfied! Thank you so much Philippa!

thank you joselyn for helping me get immediate access to my space

I suspect all negative reviews have been deleted.....manager is absent and locks the doors during business hours and refuses to answer the phone

Gracias Joselyn por tu ayuda de mi pago

MUY LIMPIO EL AREA

Gracias por la ayuda del pago. Todo bien en el stotage

The GUY he's nice one of the ladies BLONDE HAIR she's RUDE