Public Storage Self-Storage Units at 7521 N San Fernando Rd, Burbank, CA

I’ve never had any issues. Omar has been great and the place is well run

Checking out of one of our spaces was made a breeze today thanks to omar (we’ve had multiple here over the years). The place is clean and every employee I’ve encountered has been friendly and professional. Keep up the up the good work!! -J. Omar helped us open another space at another location today. He was very nice and made the process easy.

Received superb service from Omar and Stephanie. Great and efficient customer service!!

My elderly Dad has been a customer here for ten years and I have been working with the site manager Omar on a few issues related to a rent increase. My Dad likes this location and said it's very clean and safe and that the property is well taken care of. Omar is so kind and helpful. It's really amazing that this quality of customer service is available these days. Thank you, Omar! Adding more positive feedback for Stephanie who, like Omar, is super patient, helpful and professional. This location hires very good people!

Omar was very friendly and helpful

Jose helped me out today to get a new unit, explained to me all the info and was a smooth process.

El servicio de Omar a sido excelente siempre muy atento y locación muy limpia.

Excelente servicio, Gracias Omar.

Thank you so incredibly much to Jose C!!! I'm at the airport & needed help with my unit. Jose was able to check with corporate & find an option that worked & gave me peace of mind while away. The facilities are very clean, the person on patrol was courteous, and the move in process was seamless. 10/10 would recommend

Number 1 manager Omar I give him 105 stars highly recommended he always available and return calls. Thank you Omar

Very professional, helpful, and great price! Omar is exceptional

The most extraordinary customer Service provided by Omar was so helpful and location look amazing. Thank you so much for everything you do.

Good place to store with friendly managers. Omar was of very much help and was nice

This Public Storage is impeccably clean, but it is the efficiency and professionalism displayed by Omar, the location manager, that are truly commendable. One of the first things that caught my attention upon arrival was the pristine condition of the facility. From the moment I stepped inside, it was evident that cleanliness was a top priority. The floors were spotless, and the entire premises were well-maintained, creating a pleasant and inviting atmosphere. This level of cleanliness is particularly important for a storage facility, as it ensures the safekeeping of customers' belongings and gives peace of mind. Omar, the location manager, continues to play a pivotal role in making my experience at Public Storage truly exceptional. His efficiency and attentiveness are unmatched. From the moment I walked through the door, Omar was readily available to answer any questions and address any concerns I had. He demonstrated a deep knowledge of the facility and its offerings, guiding me through the process with utmost professionalism. What truly impressed me about Omar was his commitment to customer service. He went above and beyond to ensure that all my storage needs were met, taking the time to understand my requirements and recommending the most suitable storage unit for me. Omar's attention to detail and genuine interest in providing the best possible service made me feel valued as a customer. Furthermore, Omar's efficiency was evident in the smooth and streamlined administrative process. He efficiently handled all the paperwork, ensuring that everything was completed accurately and in a timely manner. His thorough explanations of the rental agreement and terms were greatly appreciated, leaving no room for confusion or surprises. The overall experience at this Public Storage location continues to exceed my expectations. Without a doubt, I can confidently say that this Public Storage location is the best in the Los Angeles area.

This is a very clean and well Public Storage. Omar was very helpful. The location feels very safe.

I’ve stored at 3 other Public Storage locations prior to this one, and I have to say that this facility is the cleanest and most well kept location that I’ve seen. Not to mention that the staff is extremely friendly and professional. Logan was the one that moved me in, and the entire experience was easy and pleasant. I highly recommend!!

Super friendy staff. 5 stars only for them. Storage itself is 3 stars.

I had a wonderful experience setting up on my initial visit. The attendant Gabbi was very helpful, patient, and knowledgeable. She made my visit and registration awesome.

Super quick and easy set up , I loved my experience with Gaby !!

Thank you, Gabi for your help. I'm glad we shared a laugh.

Thank you Omar & Gabi !!! For ur help I’m so happy with staff they are every nice always notify me when there was a problem or if there was any changes. I had this for so many years This place is every secure!! I really do recommend this storage place always clean & safe once again thank you guys!! 😃

Wonderful service, always clean and very punctual. Thank you.

Gabi and Omar are freaking amazing. They made the whole process super easy! Highly recommend and definitely will be back!

Great location. Omar is very helpfulHe has been a pleasure to deal with. Place is clean amd safe

Was fine - never crowded, easy to get my stuff... until they raised my storage rent from $319 to $412 after I'd been there for less than a couple of months. Apparently storage units aren't 'rent controlled' and they can do this whenever they feel like. My friend who stores there warned me about this, but I didn't think it would be that big of a jump in one go! :/ Moving elsewhere.

Omar helped get me set up with a unit within 30 minutes. He was super friendly and thorough. Very good customer service!

Jose, the property manager was very helpful. He made signing up quick and easy. Will definitely recommend this location. Thank you Jose for being so helpful and for the awesome service!

Gabi was very warm welcoming and helpful when finding me a space for storage. I appreciate her service.

Gabi very helpful during my transition out of my storage unit. She assisted me with all matters with closing out my account and has a positive personality!

Ask for Omar Service on location is great, always clean. I will be recommending this locations to Family and Friends.

great staff working at this location omar is awesome

Staff could use some etiquette courses. Just because you arrive before they open and you're disabled with a van full of things to organize and move, I would hardly call that "loitering". The rent is paid, we were the only ones there, we're moving a friend into a new place and we were asked to leave and come back when we were ready to actually move our things in or out. Even though there is no time limit per visit. Even though my friend's been a customer there for almost a year. And even though it was raining. There used to be things called customer service, kindness, building a rapport with your customers, that's all been replaced with this false sense of urgency under the guise of security concerns which are completely inappropriate and uncalled for. I would just like to remind the guy who works there... you're in charge of an empty space. Not exactly a resume highlight.

Five star place to store. Many storage places in area but this is a good one to use Omar has been good and has helped us with what we needed and the place is clean

Location has great Customer service by Omar really clean, safe and great access.

great place to store. safe and friendly

Never had a problem at the storage I love that it's open early and it's open late

Omar was great !! He goes above and beyond for his customers. I would recommend his location to friends for theirs storage needs. Answered all of our questions. Always ready to assist. Safe location.

Excelente servicio por parte de Omar. Gracias!

The staff, Omar, were very helpful and accommodating.

Great place to store your belongings, conveniently located near the 5 fwy. The location is well kept and Omar and other managers have always been friendly and positive

Omar really cool dude. Help me a lot storage concerns and questions. And very clean as well.

Great service, with Melissa and Omar.

Omar helped us find the right storage for our needs. He went above and beyond find the size that beat suited us. The latch wasn’t working on our unit and he fixed it within for us as we were putting our things into the unit. The space is extremely clean and it is very safe.

I went to look at storages in hopes of finding the perfect place to store my items. I came in with my mom and saw Omar helping a customer before me. We were in no rush, so Omar was able to help that customer find exactly what they were looking for by making phone calls and checking availabilities. Seeing the happy customer, I knew Omar was the kind of person to go above and beyond to get us what we were looking for. After apologizing for making us wait, he greeted us with a smile. He asked us a couple questions to try to gauge our needs and found a unit that he thought we would like. He took the time to give us a tour of the facility and talk about the services provided. He was also patient with my mother, who is handicapped and walks slower than usual. He showed us the unit and mentioned other options. We liked the one he showed us, it was the perfect size and the location was great. The location is clean and even though the smaller units are not lit, the automatic light in the hallway lit our unit decently. Omar helped us to complete the process. Overall, this was an amazing experience.

Omar took really great care of me everytime I go there. Give that guy a raise already!!

Omar is great! Property is clean & customer service is A1!

I've had the pleasure of interacting with Omar on several occasions since moving things into storage in Feb 2021. Whether on the phone or in person, Omar is very helpful and professional. Thank you, Omar! Also, this facility is always well kept :)

Clean place and Omar is such a nice and helpful guy.

A very Awesome place to Store your Items! It has Professional staff! Specially Omar he is an Asset to Public Storage. If you need help he is the person to go speak with. *****

Omar and everyone at this location is polite, respectful and helpful. Whenever I’ve had a question or concern they’re always very courteous and accommodating to ensure all of our needs are met. I would definitely recommend this place to anyone in need of a storage space. Thanks Omar and team for all your help. 😊

Convenient warehouse, clean area. Special thanks to the guy Omar for his help, very friendly and good employee

Omar is a great guy who really does an excellent job, very responsive and nice guy, the best customer service👍

Updated security, plenty of space to park the uhaul, friendly staff, an excellent onsite manager, competitive prices, very very clean and best of all no bugs 🐜 . Highly recommend this storage!! A+

Omar and Gaby are amazing!! Always friendly. The grounds are clean, bathroom always kept tidy, storages are well maintained. Update: this at this storage and I have to say that I already thought this place was great but they upgraded security, elevator etc & I am loving it!!

Omar was extremely helpful, with his help I was able to find the right storage space to helping with my moving process!

After less than 6 months renting a storage unit from them, they raised the rent 35%! I found a larger storage unit, closer to my house, willing to sign a lease, and $200 a month cheaper. I would not recommend Pubic Storage to anyone!!

Gray spot for storage. The place is very clean and well-maintained. Omar is very professional and helpful. I would definitely recommend this spot for all your storage needs. Thanks Omar.

Amazing customer service Omar is very helpful and easy going my family and I love this place

The management at this location has gone above and beyond in providing great customer service. My large unit had trouble opening. The same day, the district manager came out to open it and waited for me to get there. We temporarily moved into a smaller unit and was compensated for the inconvenience. Omar and Nancy have been great in keeping us updated when the original unit was available. Omar helped me find the answers from our insurance agent. He even contacted me personally to let me know a payment was missed prior to incurring late charges. I appreciate their help and highly recommend this location to others.

Omar was a great help. He answered all of my questions and was very welcoming. The site is also super clean and organized. Very professionally run

What can I say that hasn't already been said? There is a reason why I keep my belongings at 7521 N. San Fernando Blvd Public Storage, even when soo many storage options closer to me. WAY closer to me. And with CA gas prices at $7/gallon! OMAR! Can't thank you enough for ALL tge ways you go above and beyond for your customers..tge SAFETY you provide! The cleanliness! Numerous times, we have gone and have seen Omar walking each floor, each building -- cleaning and sanitizing and more cleaning! Wow. And the bathrooms are the cleaest public restrook ever. EsP during covid times! We SO appreciate all the behind the scenes hardwork!! Thank you, Omar!! You make the world of a difference, we see you and appreciate you so so much!

Just moved out… thank you Omar and everyone else for helping make this whole storage situation super easy for our family. Very happy that everything was in the same condition we left it. The place is always clean and the kindness has been superb. We will come back should we ever need it. TY

Great customer service! Friendly and always willing to go the extra mile! Shoutout to Omar!

Love the storage spaces, very clean and spacious. Prices are reasonable. My experience went very smooth and Omar was extremely helpful. I had a bunch of questions and he made it very easy for me to find the right unit. Definitely recommend!

Omar was awesome!!! So helpful and made my experience w/ps easy breezy. Thank you Omar!

Great storage spot, getting a unit and getting out was so easy and safe. The app is also very helpful for easy access to your unit and Omar in particular was super helpful with all my questions and also very kind which made moving so much less stressful. Would rent here again!

Thank You so much for your service . And special thanks to manager Omar. He was always polite and help me to figure out with everything. Nice service

This place is kept clean and Omar the manager is very helpful.

Very clean. Great customer service! Thank you so much for your help Nancy, you were wonderful.

Very clean place especially when I opened my storage. But let me tell you about Omar, Great customer service, very tentative, very respectful.

Loved this place, in large part to Omar, who made things soo smooth and easy going. I hate having to leave because I could always depend on him to treat me so kindly. Thank you, Omar.

knowledgeable staff and great location!

We had an unfortunate move out date where we used to live. We found this place close by our apartment and made the transition so much easier. Shout out to Omar for all your help with all the questions I had. We had easy access to the elevator and the place looked secure and clean. The weekends are a bit more busy than the weekday.

Great storage, clean, safe,Great customer service ⭐⭐⭐⭐⭐

Good I talk 10x20 storage

Clean, safe and accessible with the phone app that opens the gate. I love this feature.

The easiest storage experience I’ve ever had. Incredibly efficient, Omar at the office arranged the very specific unit that I wanted and hooked me up to my unit in 5 minutes flat. I Started moving things in immediately. I’ve had over 25 storage areas, this was by far and away my best experience. Great and easy. A+

Todo es muy accesible y límpido

! WARNING ! The staff is excellent and provided excellent service but I had to throw out about $20,000 worth of stuff away because the place has !!!! BED BUGS !!!! Even if they spray the outside (not sure they do) it doesn't matter because all the locked units are open at the top so who knows what old bed bug infested mattress your neighbor through in there that has now infected your unit. It ended up being a truly traumatic experience and a complete waste of years of dedicated hard work. If you are a potential user please I beg you stay clear of this place, if your stuff is in there of if you know someone get it out right away! Nightmare!

! WARNING ! I had to throw out about $20,000 worth of items away because the place has !!!! BED BUGS !!!! Even if they spray the outside (not sure they do) it doesn't matter because all the locked units are open at the top so who knows what old bed bug infested mattress your neighbor through in there that has now infected your unit. It ended up being a truly traumatic experience and a complete waste of years of dedicated hard work. If you are a potential user please I beg you stay clear of this place, if your stuff is in there or if you know someone please get it out right away! Nightmare! I am going to need treatment for the trauma.

I really appreciate Omar helping me find the right size unit and a great price. I had to move storage closer to home and may I say that Omar made the process easy and hassle free. The facility is clean and looks well maintained. Thanks you Omar.

Ivania was so professional and courteous. She has excellent customer service.

Great deals to had here. Location is great Burbank especially if you work in the entertainment industry, just around the corner from Warner Bros., NBC, and other production studios

Thanks Ivania and Omar.

Omar! es una persona muy amable ,servicial y apoyo en las dudas que tenía es un trabajador muy eficiente.

Ivania was such a big help! Made the whole process super easy!

The set up process was quick and easy, took 15 minutes. Omar was helpful and friendly.

Ivania was awesome and super helpful! Very kind and accommodating. The facility is quiet and clean. Very quick service!

Gracias Ivania por su buen trabajo en ayudarme conseguir mi storage.

Today's service was very pleasant. Ivania was very helpful w all the information I acquired, she a nice tone in her voice and was very fast passed. She knew what she was doing great service thank you!!!

Great pricing

my bro Omar was such an incredible help in getting me set up! super knowledgeable and takes pride in his work. give the man a raise!

Just rented out a storage unit for the first time! Ivania explained everything thoroughly and she clearly know what she’s doing! The area is clean and well taken care of as well. 😊

First time here and I have to say what a great experience it was. Jossef and Omar were so helpful and very professional. Great customer service. Overall my experience at this location was very pleasant from beginning to end. Jossef who helped me was very knowledgeable and understanding. The facility was clean and quiet upon visiting which is great because not many places take the time to keep the compound tidy. I would recommend this storage to my family and friends. Great job guys!

Location is nice and clean and everyone is usually ready and available to help! Omar and Joseph were terrific! They made my visit a breeze..I was in and out with time to spare. All around happy customer here!

Omar from Public Storage was extremely helpful, informative and patient throughout my whole process. I had to change storage rooms last minute and he was able to help me work things out seamlessly. I look forward to using Public Storage again - thanks so much Omar!!

Even with all new storage facilities (fancier at that w all climate controlled units) and covid specials left and right, m loyalty remains with this specific Public Storage. My second "home" for 3 years +. I have seen so many improvements over the years and feel especially safe with Manager Omar who has gone above and beyond not just for myself for other tenants and staff I have seen on property. In this day and age, safety is KEY and that is why I highly recommend Omar and crew at 7521 N. San Fernando. That and the bathrooms and rest of property is always clean! Thank you guys for being covid safe!

Great service provided by Omar and Jossef.

Gracias por su profesionalismo señor Homar

I really enjoy seeing the employees when I go to check my stuff or pay the rent. They are always helpful and very nice and they keep the place very clean.

Great location, with excellent staff who deliver excellent customer service. Omar was very helpful and went above and beyond to fulfill all my needs.

I just recently moved all my personal belongings in public storage. And I must say, Omar is one of the best employees ever. Not only did he find the perfect size unit that I needed, he also is knowledgeable with the contracts and fine prints. What makes me stay with Public Storage, is his attitude. At times I tend to forget to leave at 9:00 pm and I lose track of time. He doesn't yell or make me feel bad when I do. Thanks Omar for all ur help.

Clean location and staff Ivania help me get the right unit for my belongings today in a stressful time thank you.

Omar, the property manager, at Public Storage at 7521 San Fernando Road, Burbank, Ca was very professional and provided outstanding customer service. His staff, Brian and Ivania, were both very helpful and knowledgeable in every aspect about public storage. All of them were very welcoming. On my last day upon clearing my space, Omar, without hesitation, went ahead and inspected my unit so that I didn’t have to wait. That is what you call attention to detail and needs of your customer. Thank you so much Omar for your prompt assistance. Please send my thanks as well to Brian and Ivania. I highly recommend this location if you are needing public storage for your belongings. Happy Thanksgiving and Happy Holidays!

Most excellent service i’ve received in a storage facility Ivania helped us in a very bad time for us thank you for all the hard work you put to help us out!

Ivania from Public Storage on San Fernando Road in Burbank, California is very friendly and professional. I thank her for wonderful customer service!

This location is the best! I was helped by Omar and he was the best. Keep it up guys!

Estaba buscando un espacio para moverme y llegue a esta locacion Jossef me atendio muy bien muy excelente servicio. Muy limpio y las horas muy bien porque yo trabajo tarde.

Customer friendly, knowledgeable and understanding professional

Excellent services provided by Jossef is always nice to be welcome with great attitude and have all my questions answered ☺️

Very clean and safe ! And very helpful customer service!

This location is very clean and secure, the manager Omar is great and has been very helpful and responsive. Restrooms are always available and clean and they have pushcarts available

Rose the property manager is an absolute pleasure to deal with. It’s nice to know that there are who are kind and are willing to go the extra distance to accommodate a customer!!!

Customer service was great! Very friendly and very helpful. Great place

Very good service, clean place, safe and secure , the mangment very cooperative and helpful, specially from Omar , I highly recommend to use their facility.

Good access and decent price. Never many people there so parking and entrance is always hassle free.

Looked at a few other locations and this was my favorite because of the cleanliness and overall upkeep. Omar was really helpful and accommodating, and also took time to make sure that social distancing was enforced. Really great communication skills and customer service and took the time to make sure that I understood the ins and outs of how everything worked.

I know Jossef since she started working for Public Storage, her customer service is always on point. She's an amazing listener and always keeps location looking great.

I came to look for something and I found a mess inside the unit, first I thought that maybe was an earthquake or something falls down ,I drove for 12 hrs and I was tired and I was not reacting but after few minutes I noticed that my welder was missing , I didn't want it walk inside to check what else was missing, I called the storage number and nobody answered ..I had to closed the storage and go home and wait till tomorrow Monday memorial day, that meant office will be closed too...TO BE CONTINUED

Had a great experience at this location. Omar was really helpful, knowledgeable, and personable. He walked me through the procedure and was very thorough. Also the location itself is very well maintained, clean and secure.

Nice storage. It was easy, simple, cheap. Omar at the front desk was a great help!

Omar hands down creates the best environment at this location. Truly cares about the customers and their needs and goes above and beyond every expectation. All of the positive reviews make sense now. It's an amazing experience everytime I'm here.

Very clean & well-run facility. Omar & Brian are VERY helpful!

Liz was awesome! Very helpful and pleasant.

I've been renting storage space at this location for quite a few years. It was always sufficiently secure, and they've made additional aesthetic improvements to the facilities over the years. I appreciate most the kind professionalism of the staff...Omar is the best! :) ...and the fact that I am notified immediately if there is any type of incident or concern I should be aware of. The only reason I would give 4 stars instead of 5 is because of the elevators (...they are just old and super slow) and there should be more of those palette dollies available for a facility of that size. 2 is not enough, especially on weekends and other busy times when there is more tenant traffic moving in and out. I would highly recommend this Burbank location to others.

Overall very kind manager however, policies, the chain has in place for falling behind are very difficult to overcome unless you can pay full pass due amount they will not except partial payments. Please if you purchased locker C020 on Feb11, 2020 I am willing to pay for my personal items, clothes shoes, documents, photos, and anything else your willing to sell back, please contact me on this account. Photos, legal docs, flash drives they are not replaceable and mean world to me. God Bless! I hope no one else has to ever walk in my shoes to have to go thru this.

Love it

Clean lockers... Good helpful staff.

Thank you Omar and Brian

Great Staff

Omar is super nice & always helpful!

Omar and Brian are so helpful. I had an amazing experience using Public Storage in Burbank. Friendly staff—clean units and easy to get to. I will continue to recommend.

I was pleased with my choice to use Public Storage, and this location was really perfect for me. Brian was incredibly helpful with opening my account and also when I closed it. It was clean and safe and if I ever need a storage unit again, I know where I’ll go.

Great customer service!

Omars service was great and excellent service overall

Omar provides great service. Excellent property and great staff!

This is easily the best public storage. Don't get me wrong. Others might be great. But Omar is a guy who is there to help you and make your life easier. 10/10

Angela was terrific. She was extremely helpful explaining everything to me. At first I thought I was going to have a problem. As the unit I had reserved had been given away to someone else. Little did I know that they were to upgrade me to a larger unit at the same price. The facility is very clean very easy to get in and out of even though it is fairly busy there people coming and going.

Ask for Brian. Very friendly, helpful and professional.

Visited this location plenty of times. Bathrooms and facility are always clean. Omar and Brian are very well knowledgeable when it comes to your storage needs.

I am currently looking in the area for a place to store some furniture after a sudden need to move. Stopped by this property to check it out. I am deeply appreciative of the kind greetings and warm services provided by Omar and Brian. Omar was knowledgeable and clear about the policies and procedures of this property. In looking at the property, I was impressed with the cleanliness and level of security the property has to offer. Definitely keeping this place in my mind as I decide where to store!!

The facility is always clean and the staff is a 5 start works and omar is very professional.

Omar & Brian are what makes this place perfect for all of your storage needs! Kind and Helpful costumer service! Clean & affordable! Great location near the airport! I can relax knowing my storage unit is at this location! Sincerely, B⚡️B

The office attendant, Omar, was very professional. Parking is great. I have not had any problems since my family began storing here in late 2014. Moving carts are available and once you get the hang of the place, it’s easy to navigate yourself to your unit. Thank you

These 5 Stars are all about Omar right now! From my first day of renting a storage unit to my last (today), this amazing gentleman seriously went the extra mile for me. Not only is he extremely helpful and hard working, he is also incredibly sweet and friendly! It was always a pleasure to be greeted by his happy smile - his kindness will warm your day!

Omar is really nice. Made me feel secure storing my items at Public Storage

The manager was polite and answered a few unanswered questions we had regarding our account. Borrowing flat beds is easy! Thank you for the expedited assistance

Great Service! I came in to make my payment and I had a couple of questions regarding my account and Omar was very nice and helped me. I do not store here but I often come to make my payments at this location as I do work up the street and everytime I come, I am greeted with a smile. Thanks Omar.

DO NOT RENT FROM THIS PUBLIC STORAGE. Horrible place. Sold all of my kids and I belongings without proper notice, Do not deal business with these people. Spoke to Gabby Sandoval and she was very rude, she wouldn’t let me get a word in when I spoke to her over the phone about my public storage, she’s not polite at all, I don’t know why they have her working as a customer service rep, she didn’t come up with no type of conclusion to help me , she hung the phone up on me several times. She have a nasty Attitude and told me she can’t help me an that her district manager will not give me a call so she don’t know why I want the district manager number. Spoke to the district manager Thomas Dickens and he also was Very rude and not helpful nor polite at all, he told me my belongings will be auctioned off in 2 hours so I better figure out what to do. When I wasn’t even given the proper notice , no email no paper by mail or anything, I spoke to a guy who told me to pay a certain amount and that I would be caught up with my bill, next thing I know my belongings are being auctioned off. HORRIBLE HORRIBLE HORRIBLE. !!!!! DO NOT RENT FROM THIS PUBLIC STORAGE !!!!

Great service by Ivania

Omar and Ivania made moving into my storage unit very easy. They answered all of my million questions!! I’m glad I picked this location to store my stuff.

Moving boxes it can be stressful; however, Omar, the employee who did check me in was SO nice. Super helpful and efficient. Made everything super clear. It was the end of the month, so it was super busy and he was by himself, even under those circumstances, he made my move very smooth and easy. The premises are clean and the place is spacious. I like it. 😁

Omar is awesome I was greeted upon entering the office he is very knowledgeable and answered all of my questions that I had. I'm glad that Public Storage have people that actually care and appreciate my business. I've never rented storage before and Omar made it so easy I definitely recommend Public Storage. Thanks Omar !!!!

Ok

Omar has great customer service, location looks very clean 👍🏻

Olga is fantastic. What a great asset to Public Storage. Explained everything completely and made me feel comfortable storing my stuff. Also, Gaby was great too.

Absolutely fabulous staff. I don’t have any worries leaving my belongings in Public Storage’s hands. I’ve used them for years. Omar is wonderful and welcoming.

Great customer service. Speedy check-out. Omar was professional and willing to look for the best deals. 👍🏼

Very friendly and welcoming staff, made my move very quick and easy! Thank you Omar and Gaby you both are awesome 🙌🏽😊👍🏻

Jossef is an amazing person. She Is bright, bubbly and professional at the same time. She is well-versed and well- informed. Her customer service skills are great as she remains focused when she communicates . She states the policies and instructions very clearly the first time and she is a joy to be around. Thank you Jossef for making something that would normally be dull, A fun experience!

An amazing service!Omar was really helpful and polite!

Excellent site. Omar was very helpful. Clean facility and friendly staff.

Jossef is awesome and very helpful. She is very sweet and explains everything really well. Highly recommend you get her to help you.

I dealt with the manager, Omar. He was very thorough with everything and very helpful. The storage facility is not a brand new one, however it is just as clean and has just as much security. I care about my safety especially if I am there in the evening, and I care about the safety of my items. I do not have to worry about either at this location. The amount of space to pull in and unload is great! I am very glad I found this location.

Property manager, Omar, is very friendly, knowledgeable, professional. Property is tidy and easy to get around in.

If you need to store your items, this is the place! Omar, hands down has been extremely helpful twice! The prices are great. The site location is clean, the bathroom is clean and open for customers to use (I told Omar the restroom was low on toilet paper, he immediately replenished it-not just ignore the comment), the storage areas have lights with wide hallways, ample parking spaces (helpful because it gets busy), they have carts onsite (bring your own too because it does get busy on the weekends), and the main traffic isn’t too busy when getting in and out.

My husband and I came into this Public Storage location just moving to California from Florida, we didn't have a place to call home yet and we had things we needed to store quickly since we needed to return our shipping trailer. We visited a few other storage facilities and were denied because we needed to store a motorcycle. We met Omar at this location and we are so happy we did! Omar was so helpful and understanding, easy to talk too and and went above and beyond to make sure we had a unit for our things. When it came time to downsize our unit there was no question with who I wanted to come too, instead of changing locations to a closer store I came right to Omar, he set us up with a unit that accommodated our things, transferred our information seamlessly and was nothing but amazing to deal with! I will recommend this location and him to anyone looking for a storage unit! COULDN'T BE HAPPIER TO HAVE ENDED UP AT THIS LOCATION! THANK YOU OMAR YOU RULE!!

I have never had n issue! Omar is friendly, hardworking, and gets it done! Nothing but awesome service from this location!

Service was impeccable at this storage, the managers were very prompt with service

Clean facility and Omar does a very good A+++

Great staff and fast service. Helped by Omar.

This was a very pleasant place of business. Manager Omar was knowledgeable and very helpful.The place was clean and is a nice storage facility to rent from.

Extremely happy with the new management. Not a day goes by that I miss seeing the employees keeping the lots clean which lets me know they are aware of what goes on ***quick tip: you can access your space from 9am to 9pm!!!

Omar provided exceptional customer service. Very professional and helpful. I would recommend this Public Storage if you're looking for a place to store your stuff.

Very friendly staff and conveniently located near the freeway.

Stored here for one month before inside robbery job. Managers couldn't care less and tried to blame it on me not locking the unit. Avoid at all costs. Would expect this from a smaller facility, but not a national chain. Seriously avoid this place. Police said this is common at this facility.

I, along with my brothers have scouted out several storage facilities around the area and have found a really great deal with this location. To top that off, the level of service we've received from their associate, Omar, was above and beyond our expectations. Omar is well-informed and knowledgeable with the company's policies and procedures. The facility itself is maintained, clean and secure. I highly recommend checking this location for your future storage needs.

Omar made the process of getting this storage unit a total BREEZE! He walked me around the facility and showed me my storage unit. The facility is great! Omar explained everything perfectly! I feel comfortable leaving my stuff here! Thanks for all the help Omar!!!

Not sure about this place

This Public Storage is in a great location (right off the 5) and the facilities are very clean! Omar helped me out not only on the phone but in person. He was knowledgable, respectable, kind, and overwhelming helpful!!!!! I could not be more thankful for his service! Omar made my experience with this Public Storage a 20/10. Please give him a raise!

HORROR i lost all my furniture because this administration a store lIED to me and unlock my storage place, and I lost a lot money , Omar de employer responsable leído to me, watch out !!!!!

Amazing and friendly people!! Truly love the place. Glad to have chosen this location

La Gente Es muy agradable, siempre que voy, todos muy buena gente

had a great experience, heidy was super helpful and friendly the whole time.

After having a horrible experience at extra space I believe that’s what they are called,I came in to public storage and got greeted by Griselda she was very helpful help me find the right unit she answer all my questions with out attitude was very friendly I definitely felt a different vibe here good service!!

Nice and convenient location. Great staff members. I highly recommend them. Thanks guys. I called several times with a bunch of questions and you guys rocked on being patient with me.

I was recently there to get prices on storages and Griselda was very helpful with all of my questions was my first time going through this process recommended to anyone looking for storages.

Griselda is great very helpful

Too many breakins in the units

Jessica was great provided excellent customer service.

Service here is great Griselda is always helpful

HEIDY offered outstanding service. Thanks HEIDY.

Jim is a down to earth rockstar that delivers the goods (although you’ll have to move them yourself). Clear and articulate and made moving in easy with scheduling follow ups when I got lost and great service all around. You want space go to public storage. You want service? Hang out with Jim, because he’s a knowledgeable rockstar! ⭐️⭐️⭐️⭐️⭐️

Jim is the best!

I've been using storage units for several years now, both here at Public Storage and and other establishments and I can say that I feel more at home here. I always considered myself as a hardworker but the way Heidy and her team works, they put me to shame. Heidy makes sure that her facility is running smoothly. If there's anything you need, her team is on top of it. If you need a storage unit, better wish that there's something available for you here. Otherwise, I'd feel bad to see you settle for less at other places. Oh, and did I mention clean restrooms too?

Great staff, fast service, in and out!

Heidy and many where just awesome I had an amazing experience with them ! Heidy where so poly and helpful in all the questions that I could generate so over all I will definitely recommend those guys to work with and if you have any unit just transfer to them they are best )

Heidy known her for about 3 years.A happy bubbly knowledgeable manager.Know her job,customers and maintains decorum.Wish her all the best.

Marvin and Heidy (pronounced Hay-Tee) were awesome! Definitely recommend you check them out!

Just to let people know I’ve been a customer of public storage for over three years they’ve always been a tentative to my Services kept the place clean very polite and respect full the girl that works there now her name is HEIDY. and the place is pretty reasonable you know I got a 10 x 30 I pay $325 a month it’s not bad it’s in the middle Burbank I’m happy so are you people that are looking for a good place to go public stores place to be thank you for reading my comments and have a nice day

Heidy has the experience of a corporate manager an i believed she the best that they public storage has to offer she know the business, she kind an helpful she the teason I keep coming back Good Job Heidy

Great customer service ask for Heidy every time

I've used public storage many times and Heidi and Karla's service was great! I can tell they know customer service!

This Public Storage facility is wonderful! Jim signed us up and was extremely professional and very helpful! What a pleasure to work with him. We moved from another facility whose management was awful. The female manager of this facilityvis excellent too. The facility is clean and quiet the few times I have been there. They really care about their customers. I highly recommend this Storage facility.

Heidy is an amazing manager. She was extremely friendly and very knowledgeable about Public Storage. She helped make getting a storage unit fast and easy.

Heidy, was simply AMAZING!! I'm all about great customer service. She nailed it!!! : )

heidys service is great. very friendly with the customers and always tries her best to help them. i recomend.

Angel was very helpful and showed me the layout of the building so I could move my things in easily. Highly recommend.

First month for a buck!I'm happy

Great!

Clean, friendly staff (Heidy especially) very informative. Heidy answers all my questions, anything she can do to present a great storage experience. Koodoos to Heidy. She seems to really like & take pride in her job. Corp office needs to send her a gift card for all her best work. Nancy

El servicio aqui con Heidy a sido muy bueno. Se los recomiendo, el local esta seguro.

👍👍👍👍👍👍👍👍👍 I came to look for storage the manager heidy and Karla are the best of the best in the valley!!!!!

NEVER RENT FROM HERE. Inside job theft & they claimed their cameras were not working

Angle was a great help. A nice and quiet property.

There should be a better way to let customers know that their auto pay option has been deleted. I have always made my payments on time, and about two months ago I started getting reminders to make the payment. I did not think much of it, because I knew that I set up auto pay. Well, this month, July, I got a notice that my payment was late. I called the office and all they could tell me was that "somehow" it was not on auto pay and that they were not able to waive the late fee because I had already made the payment? Watch out for extra charges!

I've been storing at this place since 2010 and I've never had a problem but one. The only problem I've had is not meeting Angel at this facility before. AMAZING CUSTOMER SERVICE!!! Couldn't of asked for a better place to store for so long. Thank you Angel and Public Storage for your business.

This morning I went to pay my monthly rent. Angel was working at the desk. He took my payment. He is very efficient and knowledgeable since I needed a few questions answered. He is an excellent representative of Public Storage.

I really can't thank Angel enough for making Public Storage so much easier and comfortable. By far, excellent customer service and such a great property to be in. Would highly recommend this place (especially if it's Angel) to anybody that is looking for cheap prices around the Burbank Area.

ANGEL made this easy. FIVE STARS!

Angel was super helpful and the storage facility is clean and convenient.

Angel was awesome! Helped us make the right purchase for us. I'm glad we decided to go to this one. Thanks man!!

This is a fantastic storage unit and Angel helped us out a ton! Super nice and very clean. I feel my stuff is in a very secure place! Thank you!

I had great service with Heidy and Angel. -Chris

Heidy , Michael and Angel made my day, the team helped with changing my storage locker to a small size. Their professionalism and truly fantastic customer service help make a chore a very pleasurable experience.

Heidi and Brandon were awesome!! Super helpful and quick to get everything done

Great customer service. Heidy was very helpful and answered all my questions.

Me dieron un excelente servicio y una muy buena imagen de la empresa y me explicaron todo detalladamente con mucha amabilidad y profesionalismo me quedo con public storage gracias a heidy y angel

Great location been coming here for years Robert the manager will help you for all your storage needs. Storage place is very clean.

Gracias por el gran servicio roberto

Good service

Robert was awesome great customer service definitely will recommend to friends n family

Great services Robert

Robert is a true pro. Available and very personal.

Thank you Robert for always given me great customer service when I make my payment. 5 star service

Rob and Alex are the Bomb, Merry Christmas

Robert was very helpful, I give this location 5 stars very clean too!!!

People are so nice, Robert is very helpful. They are veru professional

Rob did such an excellent job! Fast easy and he recommended to cover my mattresses. Thank you Rob!

Excellent customer service, clean facility and very secured storage.

Clean, great help from Tommy finding the right size to for our needs, no rush or pressure.

Tommy was great!, helpful showed us around and offered us upgrades and better options.

Robert and Veronica were very helpful with all of the questions I had. I was looking for a 10x10 robert showed me what they had it wasn't what I exactly looking for but he pointed me to another facility. Clean property and great service overall!!

Rob is such a nice man. Very professional. Very helpful. Couldn't be any more pleased!

Robert, the site manager, was very helpful. Great customer service and the process was quick and painless.

Rob was so helpful and friendly.... Wonderful customer service.... As well as the staff

Great survice, frendly staff. Maria

Excellent service very fast and efficient

Excellent service ask for Robert Oliva He is all about costtumer service! I ve been other places were Employees are Rude . Not here service is awesome.!

Excellent service robert

Just drove all the way up to this location because of the cheaper rate on a "5x10" unit. Sizes are approximate they told me. The unit measured out to 44 inches (not even 4 feet) wide. Waste of time in a crucial day of moving.

Rob was very friendly and very helpful. He answered all our questions and provided us all the information we needed. The place was clean and well-kept. And the prices were better than at the other local Public Storage places. Very happy & would recommend.

Friendly staff and clean environment. Robert is very helpful.

Robert was real friendly and helpful highly recommended.

Awesome service Rob!

Rob was great to work with

Haden got us setup, he was very nice and professional. The facility is clean, has good gate hours and even has a bathroom available.

Robert had a great attitude and service was 100% helpful....Thanks Robert......Customer service ROCKS!!

Carla was nice, energetic and helpful. I recommend this place

Great customer service from Johanna and Eric, they are very helpful!

Very pleased about my renting experience!

liked eric he gave us good service

Always super safe & great service too!

The young lady who works here is fabulous. The facility is always clean inside and whenever we need anything, the staff is always friendly and ready to provide great service. Thank you.

Awesome service Rob, thank you for a quick and easy rental process. You ROCK! Unfortunately my experience has not been as good as my day of enrollment. I've had three different people tell me three different pieces of information concerning the bill and have incurred a late fee as such. Then told I would receive an additional fee on top of the late fee for the late fee. Absolutely absurd. Incredibly frustrated. Won't be doing business here any more.

Robert is awesome! Great customer service!

Thanks Rob for the great customer service. You're efficient and knowledgeable

rob was awesome!!! great customer service

Rob was very helpfull! Great survice!

Rob nice service

Tommy was very helpful and nice.

Rob

Rob was great!

Came into the office having. Personal issues the guys help me out. Great customer service. Thank you Tommy and Robert

Hey rob was a lot of help and gave me a good spot for all my stuff.

Great experience!! Dayan and Robert were so helpful and energetic! Thank you for all your help we will always store with public storage! Thanks again Dayann and Robert

M gusto xk tienen personal capacitado... En especial Roberto

I have had mixed experiences with Public Storage in the past but have continued to use their services. Today when I once again needed a space to keep a few extra things I was helped by Tania. She was knowledgeable, accommodating, pleasant and genuinely helpful to each of my needs. I was in an out quickly but I also felt like I had picked up all of the relevant information. Thank you Tania for a proper customer experience!

Thanks Rob for the great service

I want to Thank Robert for being very helpful and very sufficient. this was my first time and very pleased with your company. thanks

Dayann is the best very helpful full of knowledge

Excellent service can't get any better felt like I knew the guy forever dayann

Fabulous service

Dayann was about to leave but saw me pull up and took the time to immediately help me. Excellent service. Highly recommend it!!!

Mary and her crew are awesome, I've rented here for years. The facility is clean and safe and in a good location. Everyone is super helpful!

I've been having a rough day with work and moving. I came in to PS and they made everything so simple for me, all my questions were answered I felt relieved. Dayann showed me all the different size units that would work with everything I had, he knew everything about every unit & even helped me out with boxes. Both Dayann and Robert had great customer service! Thanks!!

Dayann is the man. Showed me all the different units and gave good advice on what Unit was best for me.

These guys have been storing my stuff for years. They are reasonable and the service is exceptional. Robert is my man over there and he is a gem.

Great place to store things. Always clean and kept cool. Rob is always very helpful with any questions.

Awesome service. First time using self storage. Ver friendly!!

I came here with a friend to price out a unit and get advice on how big of a unit we would need. Dayann was incredibly helpful and helped calm all our nerves about putting items into storage. He was very approachable for any questions we had and made sure we had the correct size unit for our purposes. Overall, it was an excellent experience with excellent customer service. Thanks, Dayann!

Dayann was awesome and so helpful! Explained everything well and made the process simple and easy! Highly recommend this location!

Dayann was very nice and helpful.

Very friendly service... always willing to work with you... the very best .... Bar none.... Rob the manager always treats me as a VIP... very hospitable.... and makes the place 5 ***** ! Thanks Rob.... Satisfied customer for life. Elvis

Robert is wonderful. He has been taking care of my storage needs for years now. I trust him to keep this place in tip top shape at all times and knowing that my belongings are safe and sound while I can't have them with me is such a great feeling. I have had many a bad experience with storage as most people have. It has been a nightmare at times actually. Well this location of Public Storage and the wonderful staff should be considered the dream team as they have taken all the unnecessary drama and added stress out of the already hectic process that moving and storing your things can be. Especially now that Maria and Amber are on board,they are literally awesome Robert so good on ya for hiring them! YOU GUYS ARE DEFINITELY THE BEST! THANK YOU FOR ALL YOU DO!

Is great attende Maria

I just rented from public storage and jimmy helped me out I was stressed out but he made ne feel better thanks jimmy

Had a excellent experience with public storage and the Staff specially Robert he is an excellent customer service specialist. Were glad to have done business with Robert and public storage. Thank you Robert.

Excellent service. Friendly, helpful, and considerate. The manager, Rob, was an excellent customer service representative. I wouldnt consider using any other storage service site.

Good storage untit, clean and secure. the customer service was excellent. robert and Tania were super helpful and patient, even when I had 50,000 questions. 😊 Thanks guys!

Rob helped me with everything, and in less than an hour my unit was signed for and good to go. He even helped with changing my space to a better one. Awesome service!

Dude Rob was great to work with! Took care of my friend Brando who rented a unit there.

I have been storing at this location for over a year. The location is great, the facilities are always super clean. Robert and Jocelyn are awesome and always willing to help out.

Robert was great he helped me thru all my questions give him a raise

Great customer service..... Amazing staff....

Great, very helpful, and Robert very pleasant

Great service! Robert made everything very easy and fast. He went step-by-step and helped me to understand all the policies. The storage unit is very clean and in a good area.

Robert was an awesome help. Great service.

Great, friendly service! Robert was super thorough and helpful!

Fast, clean, friendly and convenient! Rob and Johanna were incredibly helpful and professional.

I love the hours of operation, I have access to my items almost round-the-clock. The buildings are very well taken care; have never had water damage and also have never seen pile-up of boxes or trash on the site. I have been a long-time customer of Public Storage and I feel safe having my belongings here. Thanks Robert for all your help!

Thank you Johanna for making my first time storage as smooth as possible. Gave me all the information, showed me the storage room, verified all the information and best of all, asked me if this is the size for my needs!!! she actually cared if i got a big lot or too small, which made a world of difference! Thanks again!

Johanna is a very courteous, smart, and efficient and i will not hesitate to recommend her at any time. She helped me very much in getting my storage unit ready.

I went there yesterday, 02/05/14, Robert and Johanna were there. They are always helpful and polite. I have been at this place for 3/4 years now and I have no complaints with the staff or the place.

The personnel were unanimously friendly and helpful. Robert was fast and efficient checking us in and Johanna was even faster checking us out. Highly recommended.

I had a wonderful experience with this Public Storage. The staff was very helpful and informative. The deal I signed up with on line was exactly what I got. Eileen showed me a few different units and options before I had to choose one. Later in my rental I discussed the option of downsizing and Rob was very helpful explaining the selections, telling me I should book something on line, or the different change fees. There were no surprises. I felt the units and the faculty was clean. The only drawback was there were no trash dumpers to throw away old boxes; I would have even paid if given the option. Other than that it was great and delightful experience.

I have been renting space from storage units for well over 15 years now and I have to say that this PS location has been the best experience yet. It is no doubt due to the management of both Robert and Eileen who are always helpful and there for you. They go out of their way to make sure your stay with them is as stress free and enjoyable as possible. Thank you Robert & Eileen! :-)

Very good Public Storage facility. Clean, safe, and great customer service. Didn't feel like I was getting ripped off or anything on the price and the sign-up and sign-out on the unit was really easy. Rob and Eileen were super helpful and friendly, even helped me move a few things! Highly recommend. It is near the airport which isn't bad but one side (opposite side of the fence) has all the cabbies hangin out on breaks and stuff which is a little annoying cause they're so loud! But it's not like you're living there so it's not that big of a deal. Very secure place, fenced and wired all around.

Great customer service. Robert and Eileen are a helpful and friendly team. Clean facility.