Public Storage Self-Storage Units at 7521 N San Fernando Rd, Burbank, CA

Omar provided us with great service!!

Great services on location, if you need a storage ask for Omar.

What can I say Omar’s customer service is outstanding, I can thank him enough for helping me with every question I have, Property is amazingly clean.

I just wanted to express my gratitude and appreciation toward Omar & Terrence who were such an incredible help, super professional and communicative in getting me set up at my new unit today. A few days ago I had a really terrible experience at another location in North Hollywood and ended up needing to relocate my storage unit to this Burbank location. After that situation I was super disheartened and frustrated but thanks to Omar and Terrence for assisting me in getting the transfer sorted I am much, much happier to have gotten set up at their location. Appreciate the help!

Omar was really great. Great place to store.

Great customer service provided by Omar. Omar was very helpful throughout the last couple years, helping my wife and I find a unit and helping us figure out a few transfers when we needed additional space. Truly remarkable customer service—the guy’s fantastic at what he does! If we ever need storage again we will definitely come back here. Thank you for everything. Cheers

Great people, Very polite and helpful with all your needs.

Thank you Jessica for all your help, we really appreciate it. Great customer service!

I came here to get myself some storage for the summer and was helped by the gentleman Omar. He made sure I knew about all policies, and how to pick the best storage for my needs. The storage areas are clean and fit my needs indeed.

Upon my recent sojourn to Public Storage, mine eyes were met with a service of the highest regard. A gentleman by the name of Omar proved himself a paragon of courtesy and wisdom. With eloquence rare and patience profound, he didst guide me through the labyrinth of choices with a steady hand, schooling me in the art of space and security. Omar, with his learned discourse and kindly demeanor, transformed a mundane task into a noble quest for the perfect sanctuary for my worldly goods. His devotion to his charge and the care he took with my concerns were akin to the storied stewards of yore. I commend this haven to all in search of storied service and a secure berth for their treasures. Pray, bestow your trust as I have, and let Omar lead thee aright. A thousand thanks be upon him!

Thank you Omar !!! Thank you! You’re the best!!! Always very helpful. Always running around helping everyone. keeping attention to the detail! Keeping the storage clean and tidy. Smells fresh with a fresh smile every time I go there. Honestly you are always so positive, friendly, and welcoming. Also the friendly phone calls are a great plus . With anything I need or I have seen him help others and he you keeps this storage location in a positive environment! Thank you Omar !!

While I can't say I am a cheerleader for most storage units services, I've had good luck lately with various Public Storage locations in my area. I'm singling out this location for special recognition. The manager, Omar, has to be the most sincere person I've encountered at their locations. He was very honest and attentive and answered all of my questions in an upbeat way. I ask a lot of questions so I consider the a great character trait. He's gone out of his way to make my rental secure. He's also taken my continued frustration with the app and has done what he could to alleviate the problematic areas. That's a lot to expect from any place, so in the normally stoic world of storage rentals, Omar stands out in a very positive way.

Just want to take a moment and praise Omar. This dude is the reason why I decided to do business with Public Storage instead of going to another storage company. He was very persuasive very knowledgeable and above all friendly. You can’t teach customer service to everyone and expect them to execute it. With Omar it just comes naturally because that’s who he is. The times that I have ran into him when I stop by my storage he greets me respectfully always willing to go above and beyond by asking if everything’s good with my unit and if there’s anything he can do for me to just simply let him know. Plus I’ve caught him many times cleaning the property- no wonder this location is always clean and organized. I have nothing but positive things to say about Omar. Public Storage you got it right by hiring him as one of your own because he represents your company to the highest standard. Well done. & Omar thank you for everything that you do!

Great experience renting a unit from this property. Make sure you speak to the manager Omar. He has a great personal touch and will get you the best unit for your price point.

Very helpful very easy Omar and Marco(s?) were great

I only started renting a unit in September 2023. Originally, I couldn't say enough nice things about this place - it is clean & safe & the office staff are wonderful. BUT - I was renting a 10X10 unit with insurance for $153.00/mo. I just received a rent raise after these few months & now my rent will be $205/mo. That's a hell of a raise!!!! Now I need to find out if they have a habit of doing this every time you turn around - if so, as much as I hate to move again - I'm going to have to seek out another option

Excelente servicio.

Omar was SO helpful. Helped me set up a unit quickly. Moved my stuff within hours. Thanks so much man!

I highly recommend this storage. It has great employees who know how to take care of their customers I had an issue with a storages that I was trying to rent The lock looked like it was broken into so the employee by the name of Omar, moved me to another storage unit and didn’t charge me any extra fees

good prices n omar is always helpful

Had a really good experience at this facility. Omar was very courteous and helped us find the storage space most suitable for our needs. There is ample parking and the facility is well maintained. Thank u.

Great customer service, Omar was great at assisting me. Nice and maintained storage spaces

One of the best customers service I ever Had, Omar is amazing. Property looks so clean, never been disappointed with the service.

buen servicio e atención.

Trying to find a storage unit can be stressful especially in the pouring rain. I was able to reserve a space online and come in to have my reservation ready to go thanks to Omar! He was so kind and helpful. He walked me thru the process and was kind enough to even show me the unit before i completed my reservation. THANK YOU OMAR!

Great service by Omar, takes care of business. Really clean location.

Overall it was a good experience storing at this facility. The prices are fair, and it is well maintained. When I no longer needed the storage unit, a great employee named Aliyah handled the administrative side of closing out my account in a professional and expedient manner. I would recommend this location for your short or long term storage needs!

Good space to store your belongings, and the front desk staff are very kind and professional. I had the chance to set everything up with Omar.

Checking out of one of our spaces was made a breeze today thanks to omar (we’ve had multiple here over the years). The place is clean and every employee I’ve encountered has been friendly and professional. Keep up the up the good work!! -J. Omar helped us open another space at another location today. He was very nice and made the process easy.

My elderly Dad has been a customer here for ten years and I have been working with the site manager Omar on a few issues related to a rent increase. My Dad likes this location and said it's very clean and safe and that the property is well taken care of. Omar is so kind and helpful. It's really amazing that this quality of customer service is available these days. Thank you, Omar! Adding more positive feedback for Stephanie who, like Omar, is super patient, helpful and professional. This location hires very good people!

Jose helped me out today to get a new unit, explained to me all the info and was a smooth process.

Excelente servicio, Gracias Omar.

El servicio de Omar a sido excelente siempre muy atento y locación muy limpia.

Thank you so incredibly much to Jose C!!! I'm at the airport & needed help with my unit. Jose was able to check with corporate & find an option that worked & gave me peace of mind while away. The facilities are very clean, the person on patrol was courteous, and the move in process was seamless. 10/10 would recommend

Number 1 manager Omar I give him 105 stars highly recommended he always available and return calls. Thank you Omar

Very professional, helpful, and great price! Omar is exceptional

Good place to store with friendly managers. Omar was of very much help and was nice

This Public Storage is impeccably clean, but it is the efficiency and professionalism displayed by Omar, the location manager, that are truly commendable. One of the first things that caught my attention upon arrival was the pristine condition of the facility. From the moment I stepped inside, it was evident that cleanliness was a top priority. The floors were spotless, and the entire premises were well-maintained, creating a pleasant and inviting atmosphere. This level of cleanliness is particularly important for a storage facility, as it ensures the safekeeping of customers' belongings and gives peace of mind. Omar, the location manager, continues to play a pivotal role in making my experience at Public Storage truly exceptional. His efficiency and attentiveness are unmatched. From the moment I walked through the door, Omar was readily available to answer any questions and address any concerns I had. He demonstrated a deep knowledge of the facility and its offerings, guiding me through the process with utmost professionalism. What truly impressed me about Omar was his commitment to customer service. He went above and beyond to ensure that all my storage needs were met, taking the time to understand my requirements and recommending the most suitable storage unit for me. Omar's attention to detail and genuine interest in providing the best possible service made me feel valued as a customer. Furthermore, Omar's efficiency was evident in the smooth and streamlined administrative process. He efficiently handled all the paperwork, ensuring that everything was completed accurately and in a timely manner. His thorough explanations of the rental agreement and terms were greatly appreciated, leaving no room for confusion or surprises. The overall experience at this Public Storage location continues to exceed my expectations. Without a doubt, I can confidently say that this Public Storage location is the best in the Los Angeles area.

This is a very clean and well Public Storage. Omar was very helpful. The location feels very safe.

I’ve stored at 3 other Public Storage locations prior to this one, and I have to say that this facility is the cleanest and most well kept location that I’ve seen. Not to mention that the staff is extremely friendly and professional. Logan was the one that moved me in, and the entire experience was easy and pleasant. I highly recommend!!

Super friendy staff. 5 stars only for them. Storage itself is 3 stars.

I had a wonderful experience setting up on my initial visit. The attendant Gabbi was very helpful, patient, and knowledgeable. She made my visit and registration awesome.

Super quick and easy set up , I loved my experience with Gaby !!

Thank you, Gabi for your help. I'm glad we shared a laugh.

Wonderful service, always clean and very punctual. Thank you.

Thank you Omar & Gabi !!! For ur help I’m so happy with staff they are every nice always notify me when there was a problem or if there was any changes. I had this for so many years This place is every secure!! I really do recommend this storage place always clean & safe once again thank you guys!! 😃

Gabi and Omar are freaking amazing. They made the whole process super easy! Highly recommend and definitely will be back!