Public Storage Self-Storage Units at 7521 N San Fernando Rd, Burbank, CA

What can I say Best Customer service ever, Omar is excellent at letting us know how to get from A to B and C and property is very clean.

Oscar is awesome and super helpful. I was feeling frustrated with customer service but Oscar made everything easy and the process of the rental smooth. You can tell he cares about his job through his customer service skills. Very nice young man. Public Storage is lucky to have him!

Omar Is the Best..

Had a great experience a this public storage also thank you Omar for the great customer service

Thank you, Omar for all the help like always. It's a pleasure. I can't wait to do business again thank you thank you.

I needed to talk to property manager- everytime I have come she or he is never here. All I need is a key, I’ve come 3 separate times and no answer. Their car is on the property but they don’t come out. No answer on the phone either.

Greedy company. Raised my rent $100 every six months. Reason they stated: Supply and Demand. BS. Pure, unadulterated greed. There is no oversight on the storage industry but there should be regulations for price gouging. I contacted my LA County supervirors but they are useless. Plus, they will prorate your opening rent if you move in before the first of the month but will not prorate if you leave a couple of days after the begining of the month. GREED!!!!!!

Friendly and extremely helpful staff, Omar is the best! Clean facility, with very professional set up, you won't find better storage options at many other places.

Ryan is the best

Karina was very helpful and showed us around letting us pick which unit we wanted. And to actually rent it was very easy! She gave all the information we needed to decide which was the best choice!

Omar is amazing at his Customer service, thank you for everything.

Omar was very helpful

STAY AWAY!!! Omar didn’t mention the CATCH! All the good reviews are because they pressure you to do so when you sign up. Raising my rent every single month!! Absolutely crazy! I can't currently go pull my stuff out since l'm out of country, so gonna be sending some friends to do so. What a shady shady business!!

I wouldn't recommend this storage unit unless you like constant price increases and having to call in to try to get your price reduced. I signed up for a 10 x 10 unit for $174 and the price was increased after 6 months. Now it is $393 for the same unit up 202%.

Karina was the associate who helped me. & I just have to say she was so nice , so welcoming , helped me a lot to choose the right storage for me definitely a 5 star for her. Units are clean , & easy to access . Very happy to have my belongings here.

Excellent service from Michelle and Omar. Helped me a lot by saving me money! Great place to store.

I was in with a family member today and Omar and Michelle were amazing and very helpful! Definitely recommend!

Jessica was really sweet and super helpful :) Best storage experience yet

Omar is great. He helped me a lot. Thank you for the advice.

Omar provided us with great service!!

Great services on location, if you need a storage ask for Omar.

I just wanted to express my gratitude and appreciation toward Omar & Terrence who were such an incredible help, super professional and communicative in getting me set up at my new unit today. A few days ago I had a really terrible experience at another location in North Hollywood and ended up needing to relocate my storage unit to this Burbank location. After that situation I was super disheartened and frustrated but thanks to Omar and Terrence for assisting me in getting the transfer sorted I am much, much happier to have gotten set up at their location. Appreciate the help!

Omar was really great. Great place to store.

Great people, Very polite and helpful with all your needs.

Thank you Jessica for all your help, we really appreciate it. Great customer service!

I came here to get myself some storage for the summer and was helped by the gentleman Omar. He made sure I knew about all policies, and how to pick the best storage for my needs. The storage areas are clean and fit my needs indeed.

Upon my recent sojourn to Public Storage, mine eyes were met with a service of the highest regard. A gentleman by the name of Omar proved himself a paragon of courtesy and wisdom. With eloquence rare and patience profound, he didst guide me through the labyrinth of choices with a steady hand, schooling me in the art of space and security. Omar, with his learned discourse and kindly demeanor, transformed a mundane task into a noble quest for the perfect sanctuary for my worldly goods. His devotion to his charge and the care he took with my concerns were akin to the storied stewards of yore. I commend this haven to all in search of storied service and a secure berth for their treasures. Pray, bestow your trust as I have, and let Omar lead thee aright. A thousand thanks be upon him!

Thank you Omar !!! Thank you! You’re the best!!! Always very helpful. Always running around helping everyone. keeping attention to the detail! Keeping the storage clean and tidy. Smells fresh with a fresh smile every time I go there. Honestly you are always so positive, friendly, and welcoming. Also the friendly phone calls are a great plus . With anything I need or I have seen him help others and he you keeps this storage location in a positive environment! Thank you Omar !!

While I can't say I am a cheerleader for most storage units services, I've had good luck lately with various Public Storage locations in my area. I'm singling out this location for special recognition. The manager, Omar, has to be the most sincere person I've encountered at their locations. He was very honest and attentive and answered all of my questions in an upbeat way. I ask a lot of questions so I consider the a great character trait. He's gone out of his way to make my rental secure. He's also taken my continued frustration with the app and has done what he could to alleviate the problematic areas. That's a lot to expect from any place, so in the normally stoic world of storage rentals, Omar stands out in a very positive way.

Just want to take a moment and praise Omar. This dude is the reason why I decided to do business with Public Storage instead of going to another storage company. He was very persuasive very knowledgeable and above all friendly. You can’t teach customer service to everyone and expect them to execute it. With Omar it just comes naturally because that’s who he is. The times that I have ran into him when I stop by my storage he greets me respectfully always willing to go above and beyond by asking if everything’s good with my unit and if there’s anything he can do for me to just simply let him know. Plus I’ve caught him many times cleaning the property- no wonder this location is always clean and organized. I have nothing but positive things to say about Omar. Public Storage you got it right by hiring him as one of your own because he represents your company to the highest standard. Well done. & Omar thank you for everything that you do!

Great experience renting a unit from this property. Make sure you speak to the manager Omar. He has a great personal touch and will get you the best unit for your price point.

Very helpful very easy Omar and Marco(s?) were great

I only started renting a unit in September 2023. Originally, I couldn't say enough nice things about this place - it is clean & safe & the office staff are wonderful. BUT - I was renting a 10X10 unit with insurance for $153.00/mo. I just received a rent raise after these few months & now my rent will be $205/mo. That's a hell of a raise!!!! Now I need to find out if they have a habit of doing this every time you turn around - if so, as much as I hate to move again - I'm going to have to seek out another option

Excelente servicio.

Omar was SO helpful. Helped me set up a unit quickly. Moved my stuff within hours. Thanks so much man!

I highly recommend this storage. It has great employees who know how to take care of their customers I had an issue with a storages that I was trying to rent The lock looked like it was broken into so the employee by the name of Omar, moved me to another storage unit and didn’t charge me any extra fees

good prices n omar is always helpful

Had a really good experience at this facility. Omar was very courteous and helped us find the storage space most suitable for our needs. There is ample parking and the facility is well maintained. Thank u.

Great customer service, Omar was great at assisting me. Nice and maintained storage spaces

One of the best customers service I ever Had, Omar is amazing. Property looks so clean, never been disappointed with the service.

buen servicio e atención.

Trying to find a storage unit can be stressful especially in the pouring rain. I was able to reserve a space online and come in to have my reservation ready to go thanks to Omar! He was so kind and helpful. He walked me thru the process and was kind enough to even show me the unit before i completed my reservation. THANK YOU OMAR!

Great service by Omar, takes care of business. Really clean location.

Overall it was a good experience storing at this facility. The prices are fair, and it is well maintained. When I no longer needed the storage unit, a great employee named Aliyah handled the administrative side of closing out my account in a professional and expedient manner. I would recommend this location for your short or long term storage needs!

Good space to store your belongings, and the front desk staff are very kind and professional. I had the chance to set everything up with Omar.

Checking out of one of our spaces was made a breeze today thanks to omar (we’ve had multiple here over the years). The place is clean and every employee I’ve encountered has been friendly and professional. Keep up the up the good work!! -J. Omar helped us open another space at another location today. He was very nice and made the process easy.

My elderly Dad has been a customer here for ten years and I have been working with the site manager Omar on a few issues related to a rent increase. My Dad likes this location and said it's very clean and safe and that the property is well taken care of. Omar is so kind and helpful. It's really amazing that this quality of customer service is available these days. Thank you, Omar! Adding more positive feedback for Stephanie who, like Omar, is super patient, helpful and professional. This location hires very good people!

Jose helped me out today to get a new unit, explained to me all the info and was a smooth process.

Excelente servicio, Gracias Omar.

El servicio de Omar a sido excelente siempre muy atento y locación muy limpia.

Thank you so incredibly much to Jose C!!! I'm at the airport & needed help with my unit. Jose was able to check with corporate & find an option that worked & gave me peace of mind while away. The facilities are very clean, the person on patrol was courteous, and the move in process was seamless. 10/10 would recommend

Number 1 manager Omar I give him 105 stars highly recommended he always available and return calls. Thank you Omar

Very professional, helpful, and great price! Omar is exceptional

Good place to store with friendly managers. Omar was of very much help and was nice

This Public Storage is impeccably clean, but it is the efficiency and professionalism displayed by Omar, the location manager, that are truly commendable. One of the first things that caught my attention upon arrival was the pristine condition of the facility. From the moment I stepped inside, it was evident that cleanliness was a top priority. The floors were spotless, and the entire premises were well-maintained, creating a pleasant and inviting atmosphere. This level of cleanliness is particularly important for a storage facility, as it ensures the safekeeping of customers' belongings and gives peace of mind. Omar, the location manager, continues to play a pivotal role in making my experience at Public Storage truly exceptional. His efficiency and attentiveness are unmatched. From the moment I walked through the door, Omar was readily available to answer any questions and address any concerns I had. He demonstrated a deep knowledge of the facility and its offerings, guiding me through the process with utmost professionalism. What truly impressed me about Omar was his commitment to customer service. He went above and beyond to ensure that all my storage needs were met, taking the time to understand my requirements and recommending the most suitable storage unit for me. Omar's attention to detail and genuine interest in providing the best possible service made me feel valued as a customer. Furthermore, Omar's efficiency was evident in the smooth and streamlined administrative process. He efficiently handled all the paperwork, ensuring that everything was completed accurately and in a timely manner. His thorough explanations of the rental agreement and terms were greatly appreciated, leaving no room for confusion or surprises. The overall experience at this Public Storage location continues to exceed my expectations. Without a doubt, I can confidently say that this Public Storage location is the best in the Los Angeles area.

This is a very clean and well Public Storage. Omar was very helpful. The location feels very safe.

I’ve stored at 3 other Public Storage locations prior to this one, and I have to say that this facility is the cleanest and most well kept location that I’ve seen. Not to mention that the staff is extremely friendly and professional. Logan was the one that moved me in, and the entire experience was easy and pleasant. I highly recommend!!

Super friendy staff. 5 stars only for them. Storage itself is 3 stars.

I had a wonderful experience setting up on my initial visit. The attendant Gabbi was very helpful, patient, and knowledgeable. She made my visit and registration awesome.

Super quick and easy set up , I loved my experience with Gaby !!

Thank you, Gabi for your help. I'm glad we shared a laugh.

Wonderful service, always clean and very punctual. Thank you.

Thank you Omar & Gabi !!! For ur help I’m so happy with staff they are every nice always notify me when there was a problem or if there was any changes. I had this for so many years This place is every secure!! I really do recommend this storage place always clean & safe once again thank you guys!! 😃

Gabi and Omar are freaking amazing. They made the whole process super easy! Highly recommend and definitely will be back!

Great location. Omar is very helpfulHe has been a pleasure to deal with. Place is clean amd safe

Was fine - never crowded, easy to get my stuff... until they raised my storage rent from $319 to $412 after I'd been there for less than a couple of months. Apparently storage units aren't 'rent controlled' and they can do this whenever they feel like. My friend who stores there warned me about this, but I didn't think it would be that big of a jump in one go! :/ Moving elsewhere.

Omar helped get me set up with a unit within 30 minutes. He was super friendly and thorough. Very good customer service!

Jose, the property manager was very helpful. He made signing up quick and easy. Will definitely recommend this location. Thank you Jose for being so helpful and for the awesome service!

Gabi was very warm welcoming and helpful when finding me a space for storage. I appreciate her service.

Ask for Omar Service on location is great, always clean. I will be recommending this locations to Family and Friends.

great staff working at this location omar is awesome

Staff could use some etiquette courses. Just because you arrive before they open and you're disabled with a van full of things to organize and move, I would hardly call that "loitering". The rent is paid, we were the only ones there, we're moving a friend into a new place and we were asked to leave and come back when we were ready to actually move our things in or out. Even though there is no time limit per visit. Even though my friend's been a customer there for almost a year. And even though it was raining. There used to be things called customer service, kindness, building a rapport with your customers, that's all been replaced with this false sense of urgency under the guise of security concerns which are completely inappropriate and uncalled for. I would just like to remind the guy who works there... you're in charge of an empty space. Not exactly a resume highlight.

great place to store. safe and friendly

Omar was great !! He goes above and beyond for his customers. I would recommend his location to friends for theirs storage needs. Answered all of our questions. Always ready to assist. Safe location.

Never had a problem at the storage I love that it's open early and it's open late

Excelente servicio por parte de Omar. Gracias!

The staff, Omar, were very helpful and accommodating.

Omar really cool dude. Help me a lot storage concerns and questions. And very clean as well.

Great service, with Melissa and Omar.

Omar helped us find the right storage for our needs. He went above and beyond find the size that beat suited us. The latch wasn’t working on our unit and he fixed it within for us as we were putting our things into the unit. The space is extremely clean and it is very safe.

I went to look at storages in hopes of finding the perfect place to store my items. I came in with my mom and saw Omar helping a customer before me. We were in no rush, so Omar was able to help that customer find exactly what they were looking for by making phone calls and checking availabilities. Seeing the happy customer, I knew Omar was the kind of person to go above and beyond to get us what we were looking for. After apologizing for making us wait, he greeted us with a smile. He asked us a couple questions to try to gauge our needs and found a unit that he thought we would like. He took the time to give us a tour of the facility and talk about the services provided. He was also patient with my mother, who is handicapped and walks slower than usual. He showed us the unit and mentioned other options. We liked the one he showed us, it was the perfect size and the location was great. The location is clean and even though the smaller units are not lit, the automatic light in the hallway lit our unit decently. Omar helped us to complete the process. Overall, this was an amazing experience.

Omar took really great care of me everytime I go there. Give that guy a raise already!!

Omar is great! Property is clean & customer service is A1!

Clean place and Omar is such a nice and helpful guy.

I've had the pleasure of interacting with Omar on several occasions since moving things into storage in Feb 2021. Whether on the phone or in person, Omar is very helpful and professional. Thank you, Omar! Also, this facility is always well kept :)

A very Awesome place to Store your Items! It has Professional staff! Specially Omar he is an Asset to Public Storage. If you need help he is the person to go speak with. *****

Omar and everyone at this location is polite, respectful and helpful. Whenever I’ve had a question or concern they’re always very courteous and accommodating to ensure all of our needs are met. I would definitely recommend this place to anyone in need of a storage space. Thanks Omar and team for all your help. 😊

Omar is a great guy who really does an excellent job, very responsive and nice guy, the best customer service👍

Convenient warehouse, clean area. Special thanks to the guy Omar for his help, very friendly and good employee

Omar and Gaby are amazing!! Always friendly. The grounds are clean, bathroom always kept tidy, storages are well maintained. Update: this at this storage and I have to say that I already thought this place was great but they upgraded security, elevator etc & I am loving it!!

Updated security, plenty of space to park the uhaul, friendly staff, an excellent onsite manager, competitive prices, very very clean and best of all no bugs 🐜 . Highly recommend this storage!! A+

Omar was extremely helpful, with his help I was able to find the right storage space to helping with my moving process!

After less than 6 months renting a storage unit from them, they raised the rent 35%! I found a larger storage unit, closer to my house, willing to sign a lease, and $200 a month cheaper. I would not recommend Pubic Storage to anyone!!

Gray spot for storage. The place is very clean and well-maintained. Omar is very professional and helpful. I would definitely recommend this spot for all your storage needs. Thanks Omar.

Amazing customer service Omar is very helpful and easy going my family and I love this place

The management at this location has gone above and beyond in providing great customer service. My large unit had trouble opening. The same day, the district manager came out to open it and waited for me to get there. We temporarily moved into a smaller unit and was compensated for the inconvenience. Omar and Nancy have been great in keeping us updated when the original unit was available. Omar helped me find the answers from our insurance agent. He even contacted me personally to let me know a payment was missed prior to incurring late charges. I appreciate their help and highly recommend this location to others.

Omar was a great help. He answered all of my questions and was very welcoming. The site is also super clean and organized. Very professionally run

What can I say that hasn't already been said? There is a reason why I keep my belongings at 7521 N. San Fernando Blvd Public Storage, even when soo many storage options closer to me. WAY closer to me. And with CA gas prices at $7/gallon! OMAR! Can't thank you enough for ALL tge ways you go above and beyond for your customers..tge SAFETY you provide! The cleanliness! Numerous times, we have gone and have seen Omar walking each floor, each building -- cleaning and sanitizing and more cleaning! Wow. And the bathrooms are the cleaest public restrook ever. EsP during covid times! We SO appreciate all the behind the scenes hardwork!! Thank you, Omar!! You make the world of a difference, we see you and appreciate you so so much!

Great customer service! Friendly and always willing to go the extra mile! Shoutout to Omar!

Just moved out… thank you Omar and everyone else for helping make this whole storage situation super easy for our family. Very happy that everything was in the same condition we left it. The place is always clean and the kindness has been superb. We will come back should we ever need it. TY

Love the storage spaces, very clean and spacious. Prices are reasonable. My experience went very smooth and Omar was extremely helpful. I had a bunch of questions and he made it very easy for me to find the right unit. Definitely recommend!

Omar was awesome!!! So helpful and made my experience w/ps easy breezy. Thank you Omar!

Thank You so much for your service . And special thanks to manager Omar. He was always polite and help me to figure out with everything. Nice service

This place is kept clean and Omar the manager is very helpful.

Very clean. Great customer service! Thank you so much for your help Nancy, you were wonderful.

Very clean place especially when I opened my storage. But let me tell you about Omar, Great customer service, very tentative, very respectful.

Loved this place, in large part to Omar, who made things soo smooth and easy going. I hate having to leave because I could always depend on him to treat me so kindly. Thank you, Omar.

knowledgeable staff and great location!