Public Storage Self-Storage Units at 440 E Lambert Road, Brea, CA

Want to give a big thank you to Danny, he went above and beyond to help my husband and I. With a big move it was important to us to pick a safe storage unit and he reassured us of any worries we had and helped us pick the perfect unit. His customer service was overall outstanding, we would highly recommend this location. Thank you so much Danny!

Danny was very helpful and provided good customer service. Satisfied with my storage unit here.

I got a call from Danny. He called me and informed me that my storage unit was not locked properly. In a panic, I drove to the storage unit and was so relieved that nothing was missing. I thanked him and tried to tip him.. but he wouldn’t take it. I was impressed to hear that they do lock checks on a daily basis here and Danny said he was just “doing his job” … we need more people like him. Thanks Danny!

Katherine is great. She is very helpful. I had several strokes and she takes the time to explain things.

Katherine

Katherine helped me out today, and couldn't have been nicer! She made the rental process so easy and quick, and even showed me to my rental unit and how to access the area with ease. I appreciate her help and she answered all of my questions!

Excellent customer service from Katherine, Very clean facility, and easy to navigate

Katherine was very helpful , was going round and round and she made it very easy with all my questions : very patient and wonderful with her services

The staff Kathrine has been a great help! She is super friendly and super helpful!!

Katherine was very helpful and very nice she answered all my questions I had super professional

Katherine was so much help. Explained everything very well and gave me the best deal . Made my experience smooth and fast .

Andrea is always very friendly whenever I've asked her she's always been very helpful the property is always clean and very well maintained

Katherine is super helpful, kind, and awesome to work with!!

Moving is stressful enough but Katherine was extremely helpful and patient which I found refreshing. She deserves a raise!

Katherine was friendly, professional and patient. She took time to assist with setting up a storage space and account. I will recommend her to all my friends.

Katherine was a great help and had awesome customer service

Can I pay for a full year or is it only monthly?

She was so sweet so beautiful services excellent! Katherine was great

Awesome customer service. Climate controlled and Manager Katherine is super helpful and and accommodating.

Catherine is very kind and explained thougly about the rental. So easy process.

Katherine the manger was extremely helpful and very personable you can’t go wrong coming! Here 5 stars!

Katherine

Kathrine was extremely helpful. This was my first time renting out a storage space and she made everything clear, was patient with all my questions, and helped me tour the unit. She definitely made me comfortable moving forward with this rental.

Had a great sign up thank for a smooth storage purchase. Sbeidy was terrific and helped with a speedy transition. She was great. Thank you Heidi Bramante On March 16, 2023. Katherine was very helpful in accommodating me with updating payments for my accounts. She was extremely helpful and went above and beyond when Public storage was closing and brought my lock to me so I would not get locked out. Thank you for that extra step and great customer service. Heidi Bramante

Had a great experience at this Public Storage location...very nice employees and great service by Katharine today... I recommend this location...

Katherine

katherine very good

Thank you for wonderful and informative information- Katherine Hinojosa

Katherine is awesome!

Katherine your the best! And the facility is the best one I’ve been to by far #1

Love this location. It’s so clean and I feel like my things are very safe. Also, Katherine was amazing! I came close to closing to put a few things in my unit (not knowing she was closing the location soon) and she went out of her way to help me.

The facility is clean and the staff Katherine is very helpful and knowledgeable. Thank you for a great experience with helping us book our storage.

Andrew was great. Answered all the questions I had. A pleasure to work with.

katherine is very good and nice

This is a great facility. We've had a storage unit with Public Storage for the past 20 years (on and off). I have to say that Katherine is a pleasure to work with, she goes the extra mile for the tenants.

Katherine is great !

Facility is clean, functional and reasonably priced. Staff is friendly.

Excellent visit today...Sbeidy assisted me in securing a perfect unit @ a fair price. Thanks

Sbeidy is the best! I’ve been in & out quite a bit lately and she is extremely attentive to the property. The restroom and outside surroundings are always clean when she’s on site. She is pleasant and professional. I have had a unit way longer than expected and the other staff I have encountered, should be more like Sbeidy.

I just wanted to keave a review about this place. First off Sbeidy is helpful and easy to talk to. Although I did not rent or reserve a space today. She was extremely helpful and answered all the questions that I had. Thank you Sbeidy!!!

Love it just wish i had earlier and later access

This place is out to flat out ROB YOU. We have been trying for weeks to remove my fiances belongings while he is stationed on the other side of the country. They first removed his military status even though he has been in the military for 5 yrs and tried to sell off his belongings then after months of going back and fourth they STILL haven't updated his military status. "We care customer service" certainly DOES NOT CARE because 1. nobody EVER answers the phone and 2. They were trying to tell him that he wasn't in the military. After speaking to countless employees, multiple unanswered and unreturned phone calls his mom went down to the location to pay and remove his things from the unit only to be told that he needed to make her an authorized user on his account even though he had already done so prior to her trying to access the unit and after doing so they still denied her access. NOW they acknowledge that she was an authorized user and that everything should be updated, but because someone in the office dropped the ball...several times...they want to charge us $150.00 to access the unit because it is now the 5th. This charge should not even be there to begin with because She brought the units balance up to date and should have been granted access when she came to clear the unit before the 1st of the month but it is PUBLIC STORAGE'S fault that we are in this position in the first place. And to top it off they refuse to pro-rate the amount to make up for THEIR mistake. Save yourself the money and headache and just go down the road to the 4 other self storage.

Lynne was the best! So sweet and kind and extremely helpful to us. We stopped by and just picked up our 10x10 storage and she was so easy going with us. It was quick and easy. She deserves this review <3 Thanks for being convenient and not pricey.

Darius has great customer service...and a genuine great person...easy to work with

Lynne was a great help setting up our storage unit!! We highly recommend Brea PS!!

Darius' customer service was outstanding. Great experience!

Darius was the best..great guy, polite, wonderful to work with.

Lin was great with our registration I’m glad we met her and her expertise was very welcoming and made the process very easy. Thank you very much!

Desiree you're SUPERB! You shortened your lunchtime to welcome me, provided details on storage unit sizes and showed me a few different storage units to help meet my needs. Then you kindly offered to meet me at a nearby Public Storage's sister location to show me another storage unit, which was the perfect size. Your professionalism, care, concern, extended efforts to help and the streamlined setup process made me a very delighted Public Storage customer. Truly World Class Service and highly recommended!!

Very nice staff, goes above and beyond for you. Stephanie is amazing and Linn/Lynn is so awesome. Nice air conditioning, clean units, I have 2 now, I’m liking this place and how easy it is to rent out a unit. You just go straight to your unit after you’ve chosen one online or on their mobile app. DOWNLOAD IT! It’s cool! 🤙🏽🤙🏽

Keeps my stuff stored

The property manager Lynne was fantastic, accommodating, very friendly, and professional. Will recommend this facility to everybody!

Great experience. The property manager Lynne was FANTASTIC. Extremely helpful and friendly. Facility was spotless and very easy to access. Would highly recommend!

I just wanted to share that this facility was extremely clean all the time. But more importantly the interaction I had with the outstanding employee by the name of Lynne! She was extremely helpful since day one when we first rented not one but two storage units. She was so helpful and kind. I will always refer people to public storage just because of Lynne. If I could I would give her a huge pay raise because she’s the one reason people are staying there at this facility. Thank you Lynne you are now a life long friend. Take care and Happy Easter!

Roman helped me get set up with my storage. Very explanatory and very great customer service, so happy to have a storage here thank you Roman 😊

I walked in and Roman was the nicest person he helped me out with all my questions and I feel more secure about public storage thanks to Roman I like this place.

Excellent service. Misael helped me and the rest of the staff was great.

This place is clean and well kept. Each unit has a lock. Even the elevator is code protected. Rachel was amazing she helped us. Originally the man we talked to on the phone miss lead us to getting the wrong size unit which was to small for us. Rachel found out and quickly helped us within the week to get us the correct unit that we wanted. She made the process painless and was so cheerful as well as professional, I feel like our stuff will be safe with her as the property manager. I highly recommend this as long as you talk with her.

Fantastic customer service from Stephanie in the Brea, CA location! QUICK, easy sign up, excellent safety, security measures in place, clean-well run facility! Feeling completely confident in my decision to lease a storage unit at this location! Highly recommend!

Been using them for the last year and the customer service has been outstanding. Stephanie's the best, always smiling and making me feel welcome.

Stephanie was incredibly helpful and sweet! She helped me find my unit and kindly helped me out when I got lost on the second floor... haha. The unit was perfectly clean and she let me check in to the unit a week before my initial reservation. I am glad that I chose this location!

Monica thank you so much for your help because of employees like you that are patient is why we’ve decided to use public storage again.

Stephanie was very helpful getting me prepared for my move.

Thank you Monica foe such a smooth exit.

Monica and Stephanie were very nice and helpful. They did a great job explaining the terms of the rental. The place was very clean and I felt very safe and welcome. I would definitely recommend to my friends and family.

Monica was so helpful and made what we thought was going to be a stressful day super smooth and easy! Thank you, Monica!

Stephanie was a great help. We had to reschedule my appointment (pushed it only 1 day back), but she was very informative. The facility is clean, all climate controlled, and easily navigated (after you get used to the layout). Thank you, Stephanie, for making this as easy as possible.

Expert, Friendly and Fast Service. These guys will continue to have my business! Thanks Public Storage!

Went into the Public Storage to get information about renting a unit and was helped by Monica. She was very friendly and helpful she answered all my questions.

Was here at this location with Sandra . She was really Helpful and details . She made the process easy and quick.. Def gonna rent again here if i have to.

Today was my last day here ..Stephanie made it easy on me!and I probably would have stayed longer but we moved away 4 years ago..

Rented a storage unit today on Lambert in Brea. Facility very clean. Worked with Monica. Very nice and knowledgeable. Positive experience.

Stephanie is so helpful and friendly. I feel safe there and know they have my best interest on mind at all times. Thanks Stephanie!

I really enjoyed my experience here at public storage and I and thankful for Stephanie’s he’ll and guidance throughout our experience!

Diamond was very courteous, and knowledgeable. He made my rental experience painless. The on line registration is very helpful.

Diamond is true to his name. He is a rare gem that is beyond!!! He was so helpful, honest, and sincere. The company seriously needs more employees like him representing the company.

Best experience ever. I put a unit on hold online for same day storage, I got I phone call from Stepanie a few minutes later. I stopped by the office and Stephanie was so friendly. It was my first time getting a storage unit and Stephanie took the time to walk me through everything. I got a 10x9.5 unit. It’s clean and easily accessible.

Thanks to Diamond @ public storage in Brea , Diamond explained and answered all of our questions and concerns we had.

Diamond had great customer service I had a great experience and he was extremely helpful. Thank you so much.

Diamond at Brea PS storage has given great service calling me back quickly and helping me get through the COVID stress handling my account. He is friendly, courteous and a big help.

Nice place. Diamond was very helpful.

Diamond was very helpful and gave me great information regarding packing tips and items to use. Great experience and very friendly

Stephanie is always very nice.. picked up some boxes today.. I think she might be right.. smaller boxes would have worked better!

Great service and help. I highly recommend public storage in brea. 5/5/20 New shout-out to P/S, thanks Stephanie!

Stephanie is very helpful on helping us get the unit!

Friendly staff (today’s visit was Stephanie). Helpful & efficient customer service.

Great Customer Service from Denise today, She was very helpful and made sure I knew it would all be taken care of.

Very nice people and clean!

Do you have a list of the storage units with size and monthly fees in this facility

Very good service here, Tom is very helpful

Denise was so helpful and was very pleasant. Thank you for all your help.

They told me the price i signed up for was good til i moved out. Went from $66. a mo. to $84. No notice no nothin.

Great staff and excellent help.

Great location, only issue i had was with my reservation but thats been resolved

Quick, clean and efficient

almost walked away without “properly” locking my unit. Really glad Tom caught this and showed me how to latch it properly before locking it. Feeling really grateful today, glad to see the lights have been replaced too!

Great place, good service

I've been all over the US, And rented storage units in different parts of the country - this one is very clean, and the guy tom at the front was very helpful with the process, even gave me a map to find my unit. A+

John the property manager here help me out with getting to boxes and tape. He is very friendly and goes above and beyond, to make sure you have everything for one trip. Thank you John.

I had storage here. But no longer need it. Moved out of state. Had my nephew move out storage for me. Good place to leave your stuff for long time. Would recommend to anyone. Very friendly staff.

Had to grab some boxes the other day and they have all kinds of stuff. So I bought 10 small boxes. And the man at the front desk gave us 10% off. That’s a good deal. And I guess the more you buy in boxes the higher the savings. Up to 30% off I think is the max. Not to sure.

Came in for some packaging supplies and came out happy. Didn’t know they have different kinds of box. Great service

Clean facility, great environment, awesome staff

John help us out and was extremely polite and walk through the process with us thoroughly

Safe and clean environment. Love renting here.

Our experience with Public Storage in general and Andrea more specifically has been fantastic. Andrea is very knowledgeable, friendly and helpful. The facility is clean and well run. We could not have asked for a better experience. Thanks Andrea!!

Mike was excellent and made this process so easy! Store your stuff HERE!!!! Also the air conditioning is great.

Andrea was the best. She went out of her way to take care of me and my family. I haven’t had such an amazing experience at public storage until Andrea. This is my first time at this location and she deserves a raise. She’s a wonderful person and really cares and treats customers with the highest satisfaction you can get anywhere!! I would highly recommended this place especially since Andrea is the best!! Thank you

This facility was very organized, well cleaned & managed. Mike the Manger was very responsive, helpful & organized. He explained the process with great details & make my unit shopping experience very helpful. Thank you Mike.

Customer service is awesome, friendly honest staff, Mike helped me get a cart and find my unit. He and the staff really care about my belongings!

Great service from Mike. I am a return customer, and he got me a great rate. Thank you for good service.

No signs on how to get to the door you came from no air I was feeling clostrifobic. Stairways full of daddy long legs and cobwebs... Maze of storage units after storage units after storage units.

They didn’t get 5 stars because the hours could be better but the staff Mike and Andrea have always been pleasant and efficient and helpful. I think the management should staff one extra person so these hard working employees could actually take a lunch or break without having to close up shop.

I love this Public Storage! Andrea and Mike have been super helpful to assist me pick a unit and are always nice when I come drop off. Clean facility, well air conditioned, and the free carts are really useful! Definitely will recommend.

I am a first time Public Storage user and Mike was really helpful explaining all the details. Appreciate the service.

Mike was fantastic! A huge help!!!

Mike was very friendly and we received a great deal

Mike was fantastic with helping us get a cart and locating the storage unit. Wonderful unit and thankful for the help on 4th of July.

This facility is very clean and very helpful. Would recommend to anyone looking for a place to rent.

Mike is amazing! He goes out of his way to assist customers, and always makes sure I have a cart to haul all of my stuff. Prices are also very reasonable. Definitely recommend this place!

Mike helped me get set up and he was very friendly and helpful. I have been having to store a lot of items and Andrea is usually there and is always helpful and friendly.

Mike was great! Fantastic service.

Mike is so helpful, and found out that my lock was not secured properly. And he helped me to walk thru the whole process!

Really good place to choose for storing stuffs. Convenient and nice people.(Mike is very nice guy at the front)

Andrea in the office is SPECTACULAR TOTAL 5 stars. I've been here at this storage for many years. My stuff is taken care of and the Staff Stephanie and Andrea are the very best. Thank you Andrea for all your help and comforting smile when I come in exhausted. I'll miss you but it's time for me to move. Xoxokymme😍

Andrea is absolutely fantastic! She is always very friendly and warm, and goes out of her way to be helpful. I have been storing my things there for months and every time I go in I feel like I have a friend in Andrea. She looks after the place very well and I feel very secure there. I wish more people in the world were like Andrea! The facility is clean and cool inside too. Laura C.

just moved out here and needed a place to put my things, came to this storage and was greeted and helped immediately by andrea! got a great price on the storage that i needed, will be referring this public storage to friends and family

I just wanted to take a moment to give a big shoutout to Mike at public storage. He was beyond amazing in helping me move out. He brought water bottles for my whole crew and stayed late to accommodate us. I would highly recommend this property and I wish I could have Mike at my new storage facility. A wonderful experience.

Mike showed me everything quickly. Great job!

Mike was friendly, helpful and very knowledgeble. He gave more than enough information I need.

Great customer service. Very spacious, plenty of storage spaces to choose from to fit your needs. Mike was especially helpful.

Easy to access, great customer service, good accommodations to store things

Public storage can be a touchy thing for many people. You're placing things that you don't use, that you don't want to lose, that you might want to use at some point, or that means something enough to you for you to want to save it. Feeling that you're leaving them in the hands of capable people who will take care of what is important to YOU is important, and this Public Storage facility delivers in spades.

Mike was super helpful. He found us a perfect unit and explained everything very well and easy to understand. I appreciate all they do for their customers. Thank you!

Property number 29175 is clean, secure, and safe. Denise was very friendly and a great help to us. She was very professional.

Clean, room temperature and very professional staff.. great price!

Wendy is the best! Very pleasant and helpful!!

Convenient and secure storage. Very friendly and professional staffs. Stephanie and Denise went extra miles to find me a right sized unit. Lucky to have a such a great storage close to my house!

I love this public storage location. I’ve been at this location for over 8 years. Cynthia and Andrea always take great care of me and my stuff. This location is highly recommended. ~ Armando

Cynthia and Andrea are friendly and the facility is clean and secure a little difficult to access due to access hours.

I’ve been using this storage for a few years, and the staff is great. Specifically, Cynthia and Andrea. They know me by name, and they are always courteous and professional — in person and on the phone. Facility is also spotless 24/7. Use them!

Cynthia was super friendly and helpful.

Great location, clean facilities, but most important of all, great staff to assist. Cynthia is awesome, and I look forward to seeing her each time I'm there.

This storage facility has a helpful and friendly staff Great job Cynthia & Andrea. Very well kept Facility.

This Storage Facility is safe and clean thanks to Andrea and Cynthia. And every staff has treated me very nice.

Cynthia is always so nice and helpful.

Cynthia was extremely helpful in getting a storage unit. She made it as simple as possible and answered all of my questions.

Andrea, manager, was absolutely wonderfully to me when I was looking ok’ing for my storage unit. She took time with me. Never rushing me. Explained everything in detailed. I appreciate her service. I would trust in PS because of Andrea! Thank you Andrea for Outstanding Service ⭐️⭐️⭐️⭐️⭐️

Cynthia and Andrea here are so completely helpful and amazing. On top of this specific storage being so clean and well managed, there was a security issue with my unit and I was contacted right away and they did everything to secure my unit from a terrible ex of mine that was trying to gain access. A lot of people take for granted that places like this are so cautious with giving out your information and access codes even to people they have seen there regularly but in this case it really saved the day! Thank you both so much ^-^

Quality facility, Nice Staff and climate conditioned units. Seems very secure too!

They now open at 9:30am and close at 6:00 pm looking for a better storage place

Nice Service from Cynthia helpful and friendly.

Helpful

Beware! They raise your monthly rate quickly and they have cut the access hours. Just ridiculous. I am checking other facilities to move.

Very Helpful, professional staff! Very clean operation!

It’s a nice facility

Terrific experience with Cynthia! Very accommodating and helpful. Highly recommend!

Cynthia was awesome very knowledgeable . The place was very clean. I will definitely recommend Public Storage. Cynthia is a keeper.

Andrea and Cynthia were very nice. Clean place. Very good

Akamie was amazing!!! Thank you for being so nice and courteous to us!!!

Stopped by to pick up boxes and Cynthia was really nice and helpful. Very friendly.

Cynitha called me as I did not lock my space securely. The security is top notch. Many thanks to Andrea and Cynthia best managers. You place is secure and your personnel belongings are safe.

Andrea was very helpful and made this process smooth for me!

Cynthia is friendly and extremely helpful. If you need a storage facility this is the location for you.

Cynthia and Stephanie are awesome ladies. Always helpful and personable.

Nice clean . Friendly

Mike and Cynthia were amazing! Lots of help on a rainy day and they helped with my budget! I truly recommend this place. Fast service too. Great attitude and very friendly.

Such friendly and amazing staff! Andrea especially was helpful to getting me situated within my budget. The cleanliness is top notch here as well. If you're looking for a great place for extra storage space or an in between storage due to moving, this is the place!

Everyone is so helpful there. Especially Cynthia! She call me right away when she saw the my unit was not locked properly when she was doing her rounds before she left for the night. I was extremely impressed with her. Because of her I will recommend Public Storage to my friends and Family.

Cynthia was very friendly and helpful.

This storage facility is Fantastic! The manager Andrea is Very nice and very friendly. I enjoy doing business here.

Excellent service!

Rented a few months ago. Aaron and Andrea gave great service

The manager was very helpful and friendly.

Nice facility but the sign inside the door that says all units alarmed is incorrect. The alarms have not worked here for several years according to the employees.

We have been a customer of this Public Storage facility for more than five years. Yesterday we found the need to up-size the storage unit from a medium size to a large unit. We met Aaron who greeted us with a smile and a positive demeanor. He showed us the new unit before we rented it, sold us a quality lock and suggested that we purchase insurance for the contents. The rental experience was perfect. Besides having quality personnel (Aaron in particular), the facility is spotless and well cared for.

I recently just graduated high school and was looking for a storage facility to put my room stuff in, I came across this store and was greeted in the most nicest way, I was helped by Andrea and she had answered all my questions and helped me with prices and payments, I will definitely be referring her to friends and family if they need any help!!! Would give this place more than 5 stars to be completely honest :)

The place is clean and well managed by friendly staff in a nice location in Brea. Used a larger unit during the process of selling our home and moving overseas, then moved to a smaller unit where we kept things for close to a year while we were still settling down overseas. Recently came back and moved everything out and it's as if I only left my junk here yesterday. Facility is airconditioned and no worries of pests or anything of that nature. Checking out was also a breeze as was initiating autopayments each month during the time of our rental.

This is one of the nicest, cleanest storage places I've been in. Aaron is very friendly and helpful, and there's a woman who I've seen around here, Andrea, she is also very friendly! Would recommend this property to any family or friends who are looking for storage.

A big thanks to Aaron and Andrea for helping me out with everything I needed! Both were extremely knowledgeable and made the entire process easier than I could have imagined. The entire building seemed very clean from the front office all the way into the storage areas. Thank you two again!

Thank you Aaron you made this process very easy for us to do. Very Friendly and helpful.

Lamos

This facility is very clean. I rented a storage here for a couple years, and I always felt like my belongings were safe here. The staff are friendly and they are always easy to talk to. Any time there were any concerns regarding my account or if I had any questions myself I always received prompt notice and prompt response. If you are living near this storage location and are looking for a storage solution I highly recommend this place.

Very clean and accessible. The service was exceptional and accommodating. Prices very reasonable for spur of the minute request.

This Public Storage location is great! It's really clean, y'all maintain the bathrooms, carts are available for use if you speak up and ask, parking locations are wide enough that I was able to spin around in a wheel chair for several minutes without hitting a single thing! The staff is really friendly and nice, not to mention pretty. Yes, you're all beautiful. Especially you...you know who you are. Their office also smells nice (might just be the girls perfume). Overall, it's a fantastic location to store your belongings and forget about them for a while.

Clean, safe establishment. Super friendly and helpful staff!

I just spent the last few minutes with Michael, and he was the kindest, most courteous person I have had the privilege of speaking with at Public Storage , since Harry left. I wish the Public Storage Customer Service call center was as courteous. They were curt and absolutely cold. Courtesy and kindness goes a long way! But his courtesy and kindness is probably why they're almost full! Keep up the great work Michael!

Excellent customer service! Andrea and Nicole are always so nice and helpful when I come in. Property is super clean. If I ever need storage again, I will definitely be coming back to this facility.

I have to start with WOW!!!!!!!! What an amazing customer service from Nichole and Andrea Exceptional skills for detail, it made my experience unique. In person or phone customer service they provide "Fantastic" Thank you Ladies

Andrea was excellent in helping to sow me a storage space big enough for my items. Very friendly and helpful with other storage needed items. Great job

I used this public storage transitioning while moving and they had excellent customer service. I had left something behind and they even went and found it for me and kept it in the front office for when I returned. Great experience, thanks again!

I had an amazing experience at my storage place today. I had major problems and the young lady at the counter not only made me feel better about the mess but actually went above and beyond and spent the rest of the day getting forms faxed, completed etc with another store in Utah. This young lady was so helpful she explained exactly what to do, she coordinated with her area manager to cut the lock on our unit which helped us out so much it saved us a 4 hour drive and many days to make other arrangements. I can't say enough good things about our experience with Krystal and her manager who was not dressed for the dirty cutting job she did for us. It was a pleasure doing business with Public Storage.

Amazing service and the people there are so nice

Great service!!! Very professional

Service was great and very helpful

This is a top notch facility, beginning with the service of the front office staff. Andrea has been professional, prompt, organized, and helpful from the start. I reserved online, received a call an hour later from Andrea to arrange a time to sign the lease, and everything else followed suit. When I made it in later that week to meet and sign, Andrea was there as arranged. That weekend I moved a few items in and purchased moving supplies, again with assistance from Mike and Andrea. This facility is clean, in a nice area, and the staff is quality. I received a follow-up call today from front office staff, Jason, ensuring service was to expectations. I recommend Brea Public Storage, no question.

Andrea was a great help . The property was clean and she was extremely helpful....i definitely found my storage space!

We wanted a storage place close to our home at a good price and this public storage facility is nice, very clean, well lit, secure, with easy access. customer service is wonderful. Andrea is very nice and helpful, she helped us with our moving supplies needs. I highly recommend it.

Excellent SERVICE! Robert is the man! 👍

I have had 2 units here for over 3 years. I am disabled and need to downsize. I am all alone in this process, once done I go in for a colostomy. I am so thankful and grateful to Andrea for her help and understanding. She gave me the direction i needed to go, to find what i needed to find, so there is hope, I can get this done. She has a heart of gold and still runs a tight ship. I love it! Thank you so much! God bless you and keep you safe always!

As a first time storage user, Andrea made my experience super wonderful. Plublic storege Brea,CA is Great.Greeted with a smile, Clean facility, Cool comfortable climate throughout the facility, Affordable pricing & Over all great location.

Late post, but wanted to comment on the wonderful customer service provided by PS Staff member Melissa, rented from her in the past and she was of great assistance, thank you.

Everyone at this facility is very helpful

I have been with Public Storage for almost three years. It was time for me to downsize my unit. Andrea was so very helpful in accomplishing this task. She knows this facility like the back of her hand, and she keeps it absolutely spotless. Her disposition and encouragement combined to make my move so much easier. Thanks so much, Andrea!

EXCELLENT BUILDING AND STAFF! ANDREA IS AN EXCELLENT MANAGER, AND VERY HELPFUL!

The Public Storage facility in Lambert Rd. in Brea is very clean and customer service is great! Andrea is very helpful, accommodating, very cheerful, and knowledgeable about what she does and the needs of the customers. I feel very comfortable with her and the surroundings. I love how it is climate control. They have everything you need there. Excellent place, excellent customer service. Thank you Andrea.

Andrea has been very helpful and the storage areas are great. Clean, indoors and climate controlled. I would be happy to recommend Public Storage on Lambert to anyone looking for a place to store items. Every one has been very helpful.

I'm a brand new customer to the Public Storage @ 440 Lambert Rd., Brea, and so far, so good ! Andrea has been very helpful and great to work with. Her many super suggestions will prove invaluable to me for the duration of my stay. She helped me locate just the right sized unit and best location for greatest convenience to me. She is very knowledgeable about her property, and all the great products that are offered to help make moving less stressful. Having been in Sales/Customer Service myself for many years, I realize the value that Andrea is to this property. As a corporation, Public Storage is extremely fortunate to have her as a devoted employee. I will also try to write a 2nd review towards the end of my occupancy.

Thought I would stop in and see what was available for moving. I had heard that Public Storage had everything you might need. They've thought of everything. Boxes, tape, bubble wrap everything. And very helpful. The sales person Andrea was very informative and helpful. I'll definitely be back. Shelley R.

Just came in for some packing stuff, jen was real nice and patient. Really nice big office and the prices are good

Excellent customer service. Very friendly and helpful. Everything was explained very thoroughly and any questions I had were met with patience and understanding. Overall made a difficult time in my life a little easier.

I had a great experience! Andrea was so nice and thoughtful, seemed experience. Thank you, Andea!

We have used public storage for many years and we have always received superior customer service and we recommend them to anyone who would like to store their belongings safe secure and a controlled air conditioned environment

Great storage in Brea. The people in the office are always nice and super helpful. There's always dollys on hand, which is helpful. Only good things to say

Andrea was a great help in getting us a new and bigger storage unit. very professional and nice to be able to deal with her. very on top of it.

needed a few boxes for my new place a month ago and a friend told me about this place. the office is nice and clean and they have just about everything. don't know about the storage units, but the office was real nice and the place is in a real nice neighborhood! i thought it was a little more expensive than i thought, but it was soooooo super easy. def recommend if you are lazy like me! :)

Very kind and wonderful staff. Extremely happy here. Thank you Angel and Jodee for your help today.

Love the climate control. Manager very helpful and nice.

Stephanie and Matt were very helpful!

It's Awesome, and Mr.Kelly helped me with my problem and it just took at lees 20 min to finish the contract. Thanks Kelly, and I recommend everyone who wants to take a storage they have a lot of sizes there.

It gives me peace of mind to know that my possessions are secure with Public Storage. Harry is a fantastic manager and helps me with any problems I have. Kelly is also a great help when Harry's not there. I also love the fact that the storage unit is indoors and air-conditioned. It's easy to move things when you don't have the heat beating down on you!

The service at this location was absolutely fantastic! Kelly was wonderful through the whole process and was very knowledgable in recommending the appropriate size unit. The facility was of equally as high quality as the customers service provided by Kelly. I would surely recommend this Public Storage location.

Clean, well lit, very helpful staff. Recommend to anyone considering.

Reina helped us out today. I wish I had employees like her. She was very helpful & knowledgable. We could tell he really enjoyed helping us. Property is great, would recommend this facility to anyone.

I would refer this Public Storage location to anyone. The service was great and the storage area is clean, well lit, and very secure. They get an A+ from me. Keep up the good work Public Storage :-)

I have rented a unit at the Public Storage on Lambert for about a year now and have had a very pleasant experience. Kelly was the first one to show us around the property and our prospective unit, he was very knowledgeable and courteous. The units are large, well-lit and accessible. The property itself is in a convenient location near the freeway and main roads, they keep it very clean I always feel safe with my belongings there. They have 4 large carts to use while you are on the property which make it very convenient and Harry is always nice went I need to borrow one. I would recommend this Public Storage to anyone should they need to store something. This is a rock star property!

I like the place because its accessible to the freeway aside from being an airconditioned environment the staff is very friendly, easily approachable. I won' hesitate going to any public storage at all....