Help Center

Common areas people need help

Features & Amenities

Your storage needs are unique. Find out which features and amenities are right for you.

How Self Storage Works

If you've never rented self storage before, we're here to help.

Unit Sizes

We'll help you find the right size storage unit so you can make sure you're getting the most for your money.

Making a Reservation

Once you've found the right storage unit, you can lock in your price by making a free reservation. There's no obligation and you can cancel at any time.

Packing and Storage Tips

Let us help you make your storage experience as easy as possible.

Moving In

Your stuff is all packed and you're ready to move in. Here's what you need to know to make the process as smooth as possible.

Payments & Billing

We make it easy to pay your bill and get on with your life — because we know you have better things to do.

Managing Your Account

Now that you're all moved in, you can pay your bill and manage your account settings through your online account.

How to Use the Public Storage App

The Public Storage app makes your storage experience easier. Using it is easy, too.