Public Storage Self-Storage Units at 175 S Watson Road, Arlington, TX

It was an amazing experience because it was my first time renting a unit and Amanda and Myra were so helpful and friendly it made me feel so comfortable to have a unit here. I definitely recommend public storage and this location, overall great service!!!

GREAT SALESWOMAN AND GREAT SERVICE...NO COMPLAINTS

She was a absolute savior help us so many ways

Amanda is a great asset to your company. She has excellent communication skills. I recommend her to anyone.

Amanda was very nice and helpful,she answered All my questions with a great smile.I will recommend anyone to visit this location because and will walk you through to get the right information you need!!☺️😎Thanks Amanda,Have a wonderful day!!

Amanda the store Manager was super Amazing ! she was very helpful and nice i definitely recommend asking for her if you meed help selecting a unit!!

Isabel was great on helping me transfer to a closer storage by the entry door and helped with downloading app! Great customer service .

Amanda was fantastic 😍

Amanda deserves a raise for her hospitality and how generous she is with her customers I advise everyone to use public storage at this location ask for Amanda

Amanda was very helpful. My experience was great! She help me get the storage I was looking for today. If you need a storage unit in the Arlington area please stop by this location. You will be very satisfied.

Amanda was great assisting me with my storage unit

My experience was awesome. I thought this would be stressful as is but the transition was great. Thank you!

Thanks u Amanda for your help with my storage

I give this Facility a 5 star review the employees had outstanding customer service and the manager Amanda McDonald was an Extraordinary help she was patient and understanding and would love to continue using them

This facility has amazing customer service They were patient and understanding and I would recommend this facility to anybody Amanda McDonald was very helpful and understanding she went above and beyond to assist she definitely deserves all five stars !

Greg was friendly and super helpful! Great experience👍

Amanda is very fantastic. Great customer service skills help me in every which way.

Clean, well-maintained facility. On site manager, although pleasant to deal with, is a little unreliable. Made an appointment with me for the following day but did not show up.

Thank you very much, Amanda for helping me out very professional good in communication and definitely recommended

Stored my items in 2 units this year in Feb, just picked up a few items to take to my new apartment in June and brought some uninvited guest (pest) back with me, cockroaches. I wish I would have known. Roach poop was on the bins (did not know what it was at the time). Roaches bit through my mattress protector and started hissing/ chirping (did not know it was). Found the evidence running around in the garage. Now I have to discard my furniture.

Had a great experience here at this location especially with Amanda she was fantastic

Amanda was great! very helpful and answered all my questions! she made the process very smooth!

Amanda was very helpful! I would recommend anyone in the area to use this facility! This is probably the most clean and well managed facility I have had the pleasure to use! You rock Amanda!

Amanda was very helpful and nice she made it easy to rent space

Amazing service by Amanda. She was very clear with her explanations on the unit me and my family were going to rent. She explained everything clearly to us and was able to convince us to add a few extra things. I would say ask for Amanda if you need good customer service.

Amanda was amazing and made the whole process so easy and was very understanding ! I moved in today !! Thank you to Amanda !!

This location and their staff specifically Amanda was very helpful, made my life a 100% more easy with her professionalism and would refer anyone interested, to this location.

Most pleasant atmosphere every time I'm here thanks you Mrs Amanda

Everything and time I come over here, I get the best service a guy xo5ld experience. I actually miss work to come to this good locatio

Great public storage unit! Been renting here for almost 2 years and the management team is awesome!

I love this rental been renting here for 3yrs now and the service was awesome Amanda is wonderful

The worker was not in office. We got there at 1:30 and did not see her/him one time. We spent a good hour looking for where to go,very stressful. Very confusing on where to go with no help.

Amanda helped me get a unit today and her customer service was above and beyond amazing. I definitely recommend this location and will be referring people all because of Amanda!

Amanda at the front desk was great..

Great service Above and Beyond

Great prices,nice and clean and the lady in the front, I believe her name was Amanda, was super friendly and helpful. Definitely recommend this place to anyone.

Amanda was a wonderful helper i love this place.

Amanda was super helpful

Amanda has excellent customer service skills, my experience with her was incredible

Amanda is AMAZING! She was very helpful with my unit transfer. She is always kind, professional, knowledgeable about what's available, and patient w my many questions. Thanks

This facility is the best I’ve ever used! It’s incredibly secure with three to four different points of security to get to my belongings, none of which are difficult for the user. Amanda is always there it seems and is extremely helpful if you need access because perhaps you forgot your passwords(😳). She is professional and always busy but always accessible and more than happy to help. I will use this facility as long as I have storage needs in dfw.

Amanda was absolutely amazing, she helped me every step of the way. Great customer service!!!! So glad I came here.

Thanks Amanda x u help 100 recommend

I paid my bill, and Amanda she is very nice and agradable person, she make me comfortable when I coming in this location.

Friendly staff but move out system needs work. I was "moved out" today and then couldn't access the doors anymore since they signed my unit out. Now, I'm stuck inside the parking lot without a way out.

Amanda is freaking awesome

Amanda is awesome and was very helpful when I need more time to make my payment !!

I cringed knowing that I had to go rent a storage space because of bad experiences in the past with other companies so I went in to see Amanda and that made a huge difference she was happy to greet me and she made everything very easy for me I gave her the information she requested she gave me the information that I needed and I was done it was that simple I had great service and I would recommend anyone to go to this location to rent storage space it's easy and fast and I appreciate the good attitude and working with someone that enjoys doing their job and she does it very well

Kyron was very Helpful at Watson Rd Address. Very professional.

Quick n easy check in.... hassle free... fun and pleasant service with a ile

Helpful

Amanda is so nice and helpful, outstanding customer service

Thank you for everything

Had a fantastic experience with Amanda. She was able to help me pay my bill quickly and professionally. Storage made easy. 5 Stars.

Well trained in customer service. Very clean phyclity. Thank you Amanda excellent job.

Had great customer service, help in every way possible, 👍

This is by far the WORST storage rental place ever!!! First of all, they rip you off of money from the very beginning when you try to book a storage online. The website will have you thinking you are booking one place and you’ll find out you booked another. Instead of just transferring your funds to another store, they like to have you come out of pocket. I have had several issues when it comes to billing and receiving my payments. Whenever I try to call to resolve my issues, no one ever answers the phone, but ironically can call me at any given time as soon as I’m late with the payment. I’ve also had issues where Public Storage claims to have taken funds from my account yet never even do an attempt and still want to hold me responsible for payment not being made when it was made, and they just never took it out. I am sick and tired of getting to Tt with and being taken advantage of. I definitely do not recommend!

Amanda gave me great information on prices and helped me with understanding the move out process

Miss Amanda is just wonderful very professional very helpful and I would appreciate if you would give her a promotion or a or both

Amanda is very professional and her customer service is wonderful. The place is very clean

Awesome service thanks Amanda❤️

I have visited my unit many times over the summer. This place and it’s employees are selfish with their flat carts. There is only one available to people to share. And the other three are ALWAYS inside the locked and abandoned office. You can see them through the clear office doors. Then i call the company and of course I have to leave a voicemail to the property manager that everyone knows will never get back with you. I’ve had other public storages with the carts always available and really nice people in the office during business hours. THIS location seems to be the only one trying really hard to be inconvenient. I always make sure to bring my dolly, but do I really have to if I’m paying for a service?

Amanda is excellent and she is very patient and always kind with us, I like her because she is always happy.🤩

Amanda es muy amable tiene un excelente atención servicial para con los clientes muy alegre. Exelente servico

My family stored our belongings here while we were between residences. We paid on time every month. We even purchased insurance. We finally bought our house and got out belongings and we had major water damage, especially on our sectional but also on 2 beds. This damage came FROM ABOVE. The roof is faulty. We thought it would be ok since we PAID for insurance but they are refusing to replace our damaged furniture that was in good condition when we put our things in storage. It took everything for us to purchase our house, we were living in a hotel for close to 2 years. We now have no sectional or other couch in our living room and my 2 sons do not have beds. We will be contacting the BBB about this so we can take further action. We're good people who pay our bills and we even tried to cover our butts with insurance but we still got screwed over. This is absolutely shameful! BUYERS BEWARE, USE ANOTHER STORAGE COMPANY!!!

Amanda is the best very nice

Aixa was very helpful and nice

Great customer service, answered all my questions, and was very helpful

Amanda gave me great service and Aixa came on her day off to translate Amanda and Aixa are a great team.will give them 100%

A wonderfull service, very kind person in the ofiice!!

Rented a week ago. Noticed multiple roaches in hallway and my unit ! Should've noticed the huge roach bait stations in the hallway before moving my stuff in.

Amanda was great!!! she broke everything down for us and gave us excellent customer service!!!

Very nice and clean place. Amada is very professional n with excellent customer service 👏

Amanda was really helpful!

Amanda is very nice and helpful. You should hire more people like her.

Amanda did such a great job servicing me and being extremely patient

I have to write about this nice lady, Amanda. When I walked in there to rent, she treated me like we've been knowing each other for a while. The place is so clean, she's constantly picking up trash. If you need to store your stuff, this is one place that I would recommend. Please ask for Amanda.

Amanda was amazing and guided us step by step through the whole process.

Amanda is so helpful and sweet! She helped me through the entire process and made it easy for me to start renting today! Highly recommend Public Storage!

AMANDA WAS VERY HELPFUL ! She was very friendly I DEFINITELY recommend

Amanda was so helpful. She explained everything in detail and I was impressed! I didn’t get a unit today but when I do decide to get one, it will be at her location!

Amanda gave us fast friendly service, best storage I’ve been to by far.

Amanda was amazing. Super helpful and super quick and efficient.

Excelente servicio del personal Lisha, Amanda y Aixa . Los recomiendo

Excelente trato de parte del personal especialmente Aixa

I rented the unit online. very smooth detailed process. visited the facility. It's very nice and clean. very well maintained and a friendly staff.

Amanda very nice and very cute lol

Amanda was spectacular with her customer service . Please go see her. She was very helpful

Excellent customer service , clean and secured facility the reps are very pleasant . Amanda is awesome any questions,concerns, she was very patient and helpful. I highly recommend Public Storage on 175 S. Watson for any storage services .

Amanda was extremely helpful and quick with getting me a unit, will come again for my storage needs.

AMANDA WAS AMAZING AND VERY HELPFUL ! I’ll be using again if I need these them , oh yeah that dollar rental really helps a lot !

Amanda was very helpful and great customer service 💯

Ms.Donna is kind & nice. I'm happy with my services.

Highly disappointed with the lack of customer service. I've called several times and no answer. I've even gone over there during business hours and the doors were locked. How am I supposed to communicate with these people regarding charges that I did not authorize?

At this point they are completely false advertisement. EVERYTIME I come up here the doors are locked. When the sign on the door says they are open.

Good customer service. Very friendly.

I’ve had the most wonderful experience with both Amanda and Donna at this location. They go above and beyond to find exactly what you’re looking for and gave me the best price. I had rented a smaller unit and realized I needed something bigger. The transition from the smaller unit to the bigger one was a smooth with no hassle process. I highly recommend this location because of their friendly service along with how clean these units are and to top it off, they have bathrooms for their customers!

I am well satisfied, and staff very friendly. Thanks Donna

Amanda and Donna were super amazing! Nothing but smiles and great customer service. My morning brain couldn’t figure out how to use the app to access the door and they helped me get all set up without out making me feel like a doh doh brain. Lol thank you ladies! I recommend this storage until. Always clean halls and bathrooms!

Donna was amazing !! Very helpful and she helped me find the perfect storage in less than 3 minutes!!

Would definitely recommend. Amanda was very helpful and her customer service was top notch

Amanda was very nice and works at a pretty fast pace.

Amanda made the process flawless. From the time we walked in to the time we left she helped us picked out our storage shed, made recommendations, and really made sure we were taken care of . Public Storage should be lucky to have her.

I have been renting from this location for 6 years and had my share of bad experiences in the beginning. But since Donna, current manager, came to this location I have no issues. She has always been friendly and has gone over and above to handle any issues that have come up. So great job Donna and I appreciate all that you do! Keep up the good work!

Amanda assisted me today, however I wished that I could receive this treatment every time, NOT so we need more Amanda's and Faith please. It's irritating to pay a bill and can't get in because you All are not at the property 😒

I do not like to give bad reviews to businesses, but this location is the worst. Also, They overcharge in so many fees and will not try to accommodate in anyway. We were there for 2 years and they kept us at the old unit for the same price as the new AC units, we requested a change of unit or unit price since ours was the old one and they didn’t want to change us but kept charging us as if we were in the new one. There’s better storages out there with better prices

It’s my first time renting and Laura was super helpful and friendly. Answered all my question and went about and beyond that to make sure my needs were met. Great prices as well. Thank you 😊

Like the manager of the property she is really friendly and very polite.

Great facility. Easy access. Wonderful staff that is very friendly and helpful. Clean units.

My experience here was great! Trey was excellent, he was very helpful & patient. Thank you 🙏🏼

Very sweet hard working women.Alway busy but is able to handle both properties.

Trey was awesome!!

Donna at this facility is awesome

clean and safe, great price, most of all Donna, Faith and AD are all friendly, courteous and knowledgeable. They even have a public restroom

It was ok

Great facility and kudos to Dawn, Store Manager. Professional, knowledgeable, and courteous. Great Experience! William, Arlington, TX

I would recommend this storage place, they are very professional 👌 I loved the service they provided.

Great spot? Great customer service. Thanks to A.D. and Stacie for helping me get started. Great customer service.

Mrs. Donna is so sweet and kind help me on all my questions.

Staff was nice. I had nice storage.

AD was helpfu land fast!

Great service by A.D.

Donna was a great help with the entire process and was very friendly! Thank you for the great customer service!